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User Manual-Website contents | Users Manual | 235.95 KiB | December 06 2018 | |||
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Users Manual | Users Manual | 412.03 KiB | April 07 2019 / April 09 2019 | |||
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Users Manual-A62 | Users Manual | 3.25 MiB | December 06 2018 | |||
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Users Manual-AP62 | Users Manual | 1.48 MiB | December 06 2018 | |||
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Users Manual-Guide | Users Manual | 1.33 MiB | July 23 2018 | |||
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Users Manual-QSG-A62 | Users Manual | 3.27 MiB | July 23 2018 | |||
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Users Manual-QSG-AP62 | Users Manual | 1.54 MiB | July 23 2018 | |||
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Users Manual-Website contents | Users Manual | 1.70 MiB | July 23 2018 | |||
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Internal Photos | Internal Photos | 1019.50 KiB | April 07 2019 / April 09 2019 | |||
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External Photos | External Photos | 369.86 KiB | April 07 2019 / April 09 2019 | |||
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ID Label | ID Label/Location Info | 710.32 KiB | April 07 2019 / April 09 2019 | |||
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Label and Label Location-A62 | ID Label/Location Info | 344.30 KiB | December 06 2018 | |||
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Label and Label Location-AP62 | ID Label/Location Info | 321.29 KiB | December 06 2018 | |||
1 2 3 4 | Block Diagram | Block Diagram | July 04 2019 | confidential | ||||
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Class 2 Permissive Change Request Letter | Cover Letter(s) | 26.07 KiB | April 07 2019 / April 09 2019 | |||
1 2 3 4 | Test Report | April 07 2019 / April 09 2019 | ||||||
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FCC confidentiality request permanent | Cover Letter(s) | 16.21 KiB | April 07 2019 / April 09 2019 | |||
1 2 3 4 | Operational Description | Operational Description | July 04 2019 | confidential | ||||
1 2 3 4 | Test Report | April 07 2019 / April 09 2019 | ||||||
1 2 3 4 | Test Report | April 07 2019 / April 09 2019 | ||||||
1 2 3 4 | Test Report | April 07 2019 / April 09 2019 | ||||||
1 2 3 4 | RF Exposure Info | April 07 2019 / April 09 2019 | ||||||
1 2 3 4 | Cover Letter(s) | July 04 2019 / September 04 2019 | ||||||
1 2 3 4 | Software Security for UNII Devices | Operational Description | July 24 2019 | confidential | ||||
1 2 3 4 | Test Setup Photos | April 07 2019 / April 09 2019 | ||||||
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Authorization Letter | Cover Letter(s) | 256.80 KiB | July 23 2018 | |||
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Class II Permissive change letter | Cover Letter(s) | 185.20 KiB | July 23 2018 | |||
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LTC Letter | Cover Letter(s) | 250.58 KiB | July 23 2018 | |||
1 2 3 4 | Operational Description-Antenna | Operational Description | July 23 2018 | confidential | ||||
1 2 3 4 | Test Report | July 23 2018 | ||||||
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1 2 3 4 | Test Setup Photos | July 23 2018 | ||||||
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DTS Channel 12&13 Description letter | Cover Letter(s) | 51.84 KiB | December 06 2018 | |||
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Family model letter | Cover Letter(s) | 262.95 KiB | December 06 2018 | |||
1 2 3 4 | RF Exposure Info | December 06 2018 | ||||||
1 2 3 4 | Test Report | December 06 2018 | ||||||
1 2 3 4 | Schematics | Schematics | June 12 2018 | confidential | ||||
1 2 3 4 | Test Report | December 06 2018 | ||||||
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1 2 3 4 | SW operational description | Operational Description | June 12 2018 | confidential |
1 2 3 4 | User Manual-Website contents | Users Manual | 235.95 KiB | December 06 2018 |
Professional installation warning This device is point-to-multi-point device. The general user should not attempt to install or change settings, it needs to be installed by a qualified personal who has RF exposure and related rule knowledge or technology. The device for operation in the band 51505250 MHz is only for indoor use, band 5725~5850 MHz for outdoor
& indoor use. The installation position and output power does not exceed the limit set forth in US Rule CFR 47 part 15 section 15.247 & 15.407. If violate the rule, could lead to serious federal penalty. Use PIFA type antenna specifications. One antenna model name is 6525A0042300 with peak gain 4.1dBi and 2.9 dBi for 2.4GHz; 4.2 dBi and 4.1dBi for 5725-5850MHz. Other type antenna model name is 6525A0041300 with peak gain 4.4dBi and 3.6dBi for 5150-5250MHz. Only use manufacturer approved antenna type of antennas. Federal Communication Commission Interference Statement Any changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. RF exposure statements This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body or nearby persons. Applicant: Datto, Inc. Address: 101 Merritt 7 Norwalk, CT 06851, United States TEL: 2038227722 RED Compliance Statement EU Countries Intended for Use The ETSI version of this device is intended for home and office(5150-5350MHz) use in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain, Sweden, and the United Kingdom. Canadian Compliance Statement This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. Ce produit repond aux specifications techniques applicables a l'innovation, Science et Developpement economique Canada. This device complies with Industry Canada license-exempt RSSs. Operation is subject to the following two conditions:
1) This device may not cause interference, and 2) This device must accept any interference, including interference that may cause undesired operation of the device. Le present appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorisee aux deux conditions suivantes :
1) lappareil ne doit pas produire de brouillage;
2) lutilisateur de lappareil doit accepter tout brouillage radioelectrique subi, meme si le brouillage est susceptible den compromettre le fonctionnement. Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Declaration dexposition aux radiations:
Cet equipement est conforme aux limites dexposition aux rayonnements IC etablies pour un environnement non controle. Cet equipement doit etre installe et utilise avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. The device for operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Le fonctionnement sur la bande 51505250 MHz est limite a une utilisation interieure uniquement. Tune-up Range:
Antenna Mode Frequency/Band Rate/RB/Modulation IEEE 802.11b 2.4GHz IEEE 802.11g IEEE 802.11n 2.4GHz 20MHz (256QAM) WLAN_MIMO_BF OFF IEEE 802.11n 2.4GHz 40MHz (256QAM) IEEE 802.11a IEEE 802.11ac 5GHz 20MHz IEEE 802.11ac 5GHz 40MHz IEEE 802.11ac 5GHz 80MHz IEEE 802.11b IEEE 802.11g IEEE 802.11n 2.4GHz 20MHz (256QAM) WLAN_MIMO_BF ON IEEE 802.11n 2.4GHz 40MHz (256QAM) IEEE 802.11a IEEE 802.11ac 5GHz 20MHz IEEE 802.11ac 5GHz 40MHz IEEE 802.11ac 5GHz 80MHz 2412 2437 2462 2412 2437 2462 2422 2437 2452 5180-5240 5745-5825 5180-5240 5745-5825 5190-5230 5755-5795 5210 5775 2.4GHz 2412 2437 2462 2412 2437 2462 2422 2437 2452 5180-5240 5745-5825 5180-5240 5745-5825 5190-5230 5755-5795 5210 5775 1M 6M 13M 27M 6M 13M 27M 58.6M 1M 6M 13M 27M 6M 13M 27M 58.6M Tune-up tolerance (dBm) Max 27.3 22 27 22.3 22 27 21.5 20 22.6 19.9 23.3 23 23.5 22.8 23.3 23.3 20.1 22.9 23.9 18.8 23.7 19.1 18.6 23.6 18.1 16.9 19.2 16.8 20.3 19.8 20.3 19.7 19.8 19.8 17 19.4
1 2 3 4 | Users Manual | Users Manual | 412.03 KiB | April 07 2019 / April 09 2019 |
User Guide:
Open Mesh A62 Datto AP62 Version 1.1 1 Table of Contents 1. Creating a CloudTrax Network 2. Configuring a CloudTrax network 3. Monitoring, Management and Troubleshooting 4. Additional Resources 5. Product Specifications 6. Appendix A: FCC Statement 7. Appendix B: IC Statement 8. Appendix C: Outdoor Mount 9. Appendix D: CE Statements
................................................................ ............................................................ ........................................... ......................................................................... ....................................................................... ................................................................. ................................................................... ................................................................ ................................................................. 3 9 14 16 17 18 19 22 24 2 Creating a CloudTrax network Overview: what were doing This guide is intended to help you set up your first cloud-managed wireless mesh network withCloudTrax. CloudTrax is a free cloud-based network controller that makes it easy for anyone to build, manage, and monitor wireless networks from anywhere in the world. This guide will assist you in setting up a new network on the CloudTrax web application. For easier, faster setup, use theCloudTrax for iOSorCloudTrax for Androidapps. No matter which version you start with, you can switch between the web and mobile apps seamlessly. Heres whats about to happen:
1. Well create a master login on CloudTrax.com that will allow you to build, manage and monitor multiple networks in one place. 2. Well create a new network on CloudTrax. 3. Well add access pointsto the network. 4. Well physically install the access points. 5. Well do some basic network configuration. This guide is not intended to cover every aspect of CloudTrax. To learn more about planning your network, viewtheCloudtrax Network Planning Guide. What youll need To set up your network, youll need the following:
1. One or more CloudTrax-compatible wireless devices, such as the OM2P or MR1750. 2. An Internet connection with at least one Ethernet port available on your modem or router, and one Ethernet cable. 3 3. A computer with a browser pointed towww.cloudtrax.com, or aniOSorAndroiddevice running the CloudTrax app. Terminology Well make this process as easy and nontechnical as possible. Here are a few key words that will help. Network:A group of computers or devices that can talk to each other (in our case, wirelessly). Gateway:A CloudTrax-compatible router that is connected to the Internet (usually through a DSL, cable, or LAN connection). Repeater:A CloudTrax-compatible router that is not connected to the Internet that repeats the signals from local computers and other access points to the gateway. Access point:A generic name for an CloudTrax-compatible router/access point which can be either a Gateway or a Repeater. You may also see these called "Nodes."
All CloudTrax devices configure themselves: they become gateways or repeaters depending on if they are connected to the Internet or not. Step 1: Create a Master Login The first time you use CloudTrax, you need to create a Master Login. This account will be your login for all networks you create. From CloudTrax.com, click the Create account link just below the login fields. Youll see a page similar to the one below. Fill in the following information:
First Name:Well use this to address you in email correspondence. 4 Username:This is your master login you will use to access ALL networks you create. It allows you to login once and edit/view all your networks. It MUST be different from your network name(s) which you will create in a second step. You may want to use your company name here. Email:Youll receive an email at this address asking you to verifythis master login to continue. Password:This is your master administrator password. It can be used with the above login name to access all of your networks. Make this password different from the individual network passwords youll create later. When finished, click Create/Edit to save your account settings. In a few moments, youll receive an email asking you to confirm the account you just created. Just click on the Verify Account link to create your new CloudTrax Master Login. Step 2: Create a new network Youll automatically be taken to a page, similar to the one below, to create your first network. Fill in the following information:
Network name:This is the name you want to give this specific network. You will use this name to make changes to the network, display reports, etc. Password:This is the password for local administrators and should be different from your master account login. This limits access and prevents users from making changes to your network. Email:Enter your email address or the address of a local administrator to contact. We will never share this with others. 5 Network Location:Enter a street address for the first access point. To add access points, you will be shown a map that you click on to place access points. By entering an address here, you will be centered on the correct location for your network. Email for Notications:Enter the email addresses, separated by spaces, for all people youd like to receive outage notifications. These are sent hourly. When finished, click Create to save your new network settings. Step 3: Add access points to your network Its time to let CloudTrax know which access points you want to include in the network. Adding them to CloudTrax will allow you to manage and monitor the access points from anywhere. Navigate to the Manage > Access Points screen. There are three options to add access points to your network: click the "Add New" button to add access points one at a time by clicking on a map, or use the down arrow to the right of that to add access points in bulk. If you add access points the default way, youll be taken to the Map tab of the Access Pointspage. A Google map, centered on the address you entered when you created the network, will show a popup to enter your first access point. You can often (depending on location) click the Satellite view button and zoom in for a closer look. 6 Fill in the following information:
Name:Enter a name for this access point. This name is used to reference its location and will be displayed in reports. It does not affect users. MAC address:A MAC address is a sequence of 12 numbers and the letters A-F often separated by colons (Eg: 00:02:6F:8A:B2:6E). This can be found on a label on the bottom of the router and on the side of the product box. Description:You can enter optional descriptive text that will be shown on the reports. This is typically used to keep notes on where the access point is installed, etc. Click Add and repeat the process for each additional access point. If you need to add a large number of access points, you may want to add them in bulk. You can do so two ways: by entering the MAC addresses in a text field (one per line), or by uploading a list of access points (along with optional name, location, channel overrides, etc.) in a CSV file. 7 For both of these options, your access points will be added to the map based on your network location (similar to how the CloudTrax iOS and Android apps add access points). You can reposition these access points on the map after adding them. When adding by CSV, the CSV file must be in a specific format. You can download asample CSV file here. Step 4: Install the access points Once your access points are added to CloudTrax, its time to install them. If you're using an enclosure, video installation guides are availablehere. First, connect your Gateway unit to the Internet with an Ethernet cable. This can be plugged in directly to your high-speed modem (if it has a single Ethernet port, power cycle it first), or it can be fed from a router or switch. If it can get an Internet connection through the cable, itll connect to CloudTrax. Once the Ethernet cable is plugged in, connect power. The Ethernet cable (PoE device) must be connected only to PoE networks that is SELV circuit and without routing to the outside plant. Next, plug in additional access points as either gateways (connected to Ethernet) or repeaters, connected only to power. When mounting Open Mesh access points directly onto a wall, use a minimum 30 mm screw length. To ensure strong, consistent signal coverage, follow these guidelines:
1. Place your gateway in the center of the network. For most devices, every time data is transmitted over one repeater hop, it loses half its speed. A central gateway minimizes the number of hops required. 2. Never go through more than three to four walls or floors. 3. Never go more than 50-150 feet (depending on building materials) between access points. 4. Install no more than about five repeaters to every one gateway. Once all access points are plugged in, you should see them turn green on the CloudTrax Network Status page in about 5 to 15 minutes. For more detailed information on planning and optimizing your network, see theNetwork Planning Guide. 8 Configuring a CloudTrax Network Your network should now be up and running, but theres a lot we can do to customize it to meet your specific needs. Well walk you through the most common settings here. Configure > General Settings The General Settings tab controls network-wide settings. This will be partially filled in with the information you used to create the network. Location:This defaults to the first address you entered when setting up the network. You can change it at any time. Note that the location only determines where your access point appears on the map; radio settings will be based on the IP address of the access point. Network name:The login name for this network on the dashboard, and also the login ID to access this network individually by a site administrator. This is NOT your master login. This allows you to give access to only the network settings for that network without allowing access to your master account. Time Zone:Used in displaying the local time on reports. AM/PM time:Used in displaying the local time on reports. Display Name:Used to display a more descriptive name (other than the login ID) on reports. Password:The administrator password for this network. Again, this is only for this network and is not your master login password. It is also not the password your users will use to connect to the network. Lobby Password:The Lobby Assistant (lobby.cloudtrax.com) password for this network. Logging in with this password will display the create voucher page. All other edit access will be denied. Disable Limited View:If unchecked, users will be able to see a limited view of the network status. The password will still be required to change any network settings. Email:Your email in case we need to contact you. We will not share this with others. Notication Email:The email address notifications will be sent to if enabled. You can list multiple email addresses, separated by spaces. Email Alerts:Select this box to send notifications of network outages each hour to the email addresses you entered above. Network notes: Enter any unique notes for this installation youd like to be able to refer to later. Configure > SSID1, 2, 3... Each CloudTrax device can broadcast four uniqueSSIDs that users can connect to. Each of these SSIDs are controlled independently in CloudTrax. Typically users have a mix of public SSIDs - with 9 splash pages, bandwidth throttling, DNS filtering and client isolation - and private SSIDs, with WPA Enterprise authentication and access to LAN resources and other clients. When we created your network, we set thefirstSSID to bepublic and the second SSID to be private, but you can adjust these any way you wish. Well go through most of the features you may want to enable or change. You can also learn more about voucher access, pay networks and more by following the links at the end of this document. Common Settings SSIDname:The name youd like users to see and connect to with their device. You can also check the box below to use each access points name for its SSID instead. Enable:When selected, this SSID will broadcast on all access points in this network. When deselected, it won't broadcast but your settings will be saved. Visible:When enabled, this SSID will advertise itself publicly so users can select it from their list of available networks. When disabled, users must enter the SSID name manually. Band Use this to limit what bands the SSID is broadcast on. Note: Selecting the 'only' options in a network with single radio devices (like the OM2P) may cause the SSID to not be broadcast at all. Authentication:Enable this to authenticate users with WPA-PSK or WPA-Enterprise at the time they connect to the SSID. This isn't required if you wish to authenticate users on a splash page. WPA Pre-shared key(Password):If you would like to secure your network with a password, enter it here. It must be eight characters or longer and contain no spaces. WPA Enterprise:Uses 802.1x authentication that requires a unique username and password for each user. Captive Portal Settings Bandwidth Throttling:Enable and set download/upload limits to set the maximum speeds users will get when connected to your network. You may want to set these to between 10 and 25 per cent of the speed of your Internet connection, ensuring that one or two users cant consume the entire available bandwidth. Splash Page/Splash Page Type:Enable or disable a page users will see before connecting to your network. You can set this to Custom (hosted by CloudTrax), Facebook WiFi, or a hosted remotely version for advanced users. Splash Page Authentication:Choose CloudTrax, RADIUS or HTTP Authentication.Read more here. 10 Client Force Timeout:Minutes client is idle (Idle Timeout) before showing splash page, or minutes between showing splash page regardless of activity (Force Timeout) for non-voucher access. 1 day=1440. Require voucher:Require a valid voucher on splash pages. If unchecked, allows you to provide a basic tier of service at the rates and durations above and (optionally) faster service using vouchers or PayPal. Redirect URL:The page to display after the splash page. Leave blank to display the users requested page. Include user data in redirect URL:If set, additional information specific to the request is added as URL parameters when the final redirect occurs. The parameters node mac, client_mac, and client_url will be set to the MAC addresses of the Access Point and Client, and the original request URL, respectively. Block Unauthenticated Users:Block all ports until a client device has been authenticated. If unchecked, only browsing is blocked. When selected, unauthenticated users trying to access https websites will not be redirected to the splash page. White List:MAC addresses, one per line that will NOT see the splash page, if enabled. Useful for game consoles that do not have a browser. Walled Garden:Sites and resources (images and files for the splash page, etc.) users can visit prior to authentication. Blocked Devices MAC addresses that are blocked from this network. Blocked Message Message to display on the splash page to users who are blocked Availability Schedule WiFi A WiFi schedule allows you to enable or disable each SSID for specific times of the day. The SSID will be enabled or disabled upon checkin to CloudTrax, typically within five minutes of the times specified. This schedule will control the SSID only if Enabled for the SSID. Advanced Settings Band Steering Attempts to connect clients to the 5Ghz band when possible in order to best utilize available bandwidth. Band Steering is only available when "Band" is set to "Both - Combined SSID. 802.11r Fast BSS transition (FT), attempts to reduce handoff delay in situations where an end device is roaming from one AP to another. This is useful in applications such as VoIP calls that must maintain continuity of connection. This option is only available if the SSID has WPA authentication enabled. 11 Block LAN Access:Prevents users on this wireless network from accessing your wired LAN. Client isolation:Prevents your wireless users from being able to access each other's computers and common for public networks. Unchecking this box will allow you to do things like share a printer attached to the network, but will also allow malicious users access to other users on the network. Uncheck this ONLY if you know all users have a firewall enabled on their computers. DNS Intercept this must be enabled for Alternate DNS, Blocked Devices, Blocked Message and Splash Page functionality to work SMTP Redirect:Alternate SMTP server IP address for your network. This allows users to send SMTP email by using your ISP's SMTP server. Alternate DNS:Alternate DNS server IP addresses, one per line, for this SSID. This setting will override your network-wide Alternate DNS settings on this SSID. This allows you to use services such as OpenDNS for content filtering, client tracking and more. Access Control List:MAC addresses allowed to use this Access Point, one per line. All other users
(MAC addresses) will not be able to browse on this access point. Leave blank to allow all MAC addresses (recommended). Bridge to LAN:Each SSID can be bridged to the LAN for access to local LAN resources. Bridge to VLAN:Each SSID can be tagged with a number from 2-4094 so you can control traffic flow within your LAN. Using a VLAN automatically bridges the SSID to the LAN. PayPal Item ID:You can require guests to pay for all service or enhanced service through PayPal. See the guides at the end of this document. Configure >Radio The Radio settingscontrols network-wide access point settings. The main items you'll want to set are Channels and Internet Check. Channels:Auto Channel will let CloudTrax optimize channel settings dailyfor your network, taking into consideration mesh repeaters, nearby access points, and sources of interference. Auto Channel respects the Maintenance Window setting in Configure > Maintenance to avoid disruptions during critical times. If Auto is selected then the ability to specify channels, on either a per-
network or per-access point basis, is disabled. Manual lets you specify a single channel per band to use for all access points. You can override individual access points in Manage > Access Points. 12 Internet Check:When selected, the wireless network will only be available when there is an active Internet connection. This allows access points to recover quickly when they lose a connection and is the recommended setting. When deselected, the wireless network will stay up even when there is no Internet connection. This allows local resources such as printers and shared drives to continue to function, but access points may take longer to recover when they lose a connection. Configure >Maintenance Automatic Upgrades:When enabled, your network will automatically upgrade to the latest firmware version as new stable upgrades become available. Maintenance window:Select the period of time each day when CloudTrax can perform maintenance on your network. This maintenance includes firmware upgrades and Auto Channel scanning and configuration. Configure >Display The Display section allows you to customize the look and feel of CloudTrax, and enable external embeds. Display Name:Used to display a more descriptive name on reports. When none is entered, the network name will be used. Update Logo:Load your own logo to replace the CloudTrax logo in the top left corner of the application. Allow Read-Only:Click to enable the password-free read-only view of the network status. When enabled, read-only view can be accessed by entering just the network name in CloudTrax without a password. The password will still be required to change any network settings. Enable 12 Hour Display:Check to display time in 12 hour (am/pm) format. External embeds:Use the HTML snippet to embed CloudTrax reporting pageson an external site like a client portal. Configure >Advanced The Advanced Settings page has a variety of settings that most users won't change. This section will touch on the more common settings. AP Mesh When disabled, this turns off meshing on your APs. Mesh Encryption must be enabled. Mesh Encryption:Encrypts all mesh traffic with WPA2 protection. Access points not belonging to this network won't be able to join the mesh due to the encryption. Alternate DNS:Alternate DNS server IP address for your network, such as OpenDNS. OpenDNS provides several additional features such as content filtering that you may find helpful. This 13 setting applies to all SSIDs and can be overridden by setting an Alternate DNS for each individual SSID. Presence Reporting Settings to configure exporting presence data about wireless clients. Commonly used for location analytics. Note that this feature will be part of a paid package of services in the future.Learn more Status LED(s) When disabled, this turns off LED lights on your APs Share Vouchers:When enabled, vouchers created on this network will be usable on all other networks under this account. Bridge wired clients:When a wired client is connected to an access point, it will use settings from this SSID. Application Reporting (DPI) Disabling this will cause application data (pie chart and table) in the clients page to not be displayed and application data in the networks overview page to display all traffic as unclassified. IGMP Proxy When enabled multicast traffic will be allowed over the LAN. When disabled multicast traffic will be blocked from entering the LAN Roaming VLANs Provides seamless roaming to all SSIDs that aren't bridged to the LAN. Requires that your Switch already be configured to utilize our VLANs. To learn more about setting this feature up,click here. Not compatible with Client Isolation. Bridge SSID:Select an SSID to bridge to the LAN. This gives clients access to LAN resources such as file servers and printers, disables NAT and lets your LAN assign all client DHCP addresses. You can bridge additional SSIDs by using a VLAN tag on each SSID settings page. Delete Network:Selectto delete this network from CloudTrax. 14 Monitoring, Management and Troubleshooting With your network running and customized, you can now monitor its usage and status by selecting the Network Status link. Heres an overview of the tools available:
Network Usage graphat the top of the page shows the number of users on SSID#1 and the amount of upload and download traffic. Node Mapshows the nodes relationship to each other on a map. Node Listgives details on each individual node. Node Outages Chartshowsthe check-in statusof a node using colors. STATE CloudTtrax check-in succeeded COLOR Solid Teal IP acquired via DHCP, but inet test is failing Flash Purple Users Listshows all users connected to the network. Network Diagramshows how all nodes relate to each other. STATE Checkin performed, mesh speed <= 2Mbps Orphan mode Lonely mode COLOR Flash Green Flash (Yellow), then Green Flash (Red), then Green checkin performed, mesh speed >2Mbps Solid Green You can use each of these tools to see how your network is doing and troubleshoot issues. Troubleshooting in CloudTrax Have you have created a strong, healthy network? While there are plenty of diagnostic tools available, the following two are most telling:
On the Node OutagesChart:dark/light green indicate a gateway/repeater is online and hasn't missed a check-in, yellow indicates a node has lost contact with the mesh and is in lonely/orphan mode, pink is when a node needs re-pairing (update of network settings), and gray indicates it's down, offline or has missed check-ins. 15 On the Node Map:(click on a node, then selectNeighbors) all nodes will have at least one
(preferably two) connections with an RSSI of 17 or more. If not, you need to reposition your node closer to the others or in a better line through fewer walls. You may need to add new nodes. On the Node List:the number of Hops should be three or less (fewer is better). If not, you need to add additional gateways or reposition nodes. Troubleshooting with your device with lights The LED on your Cloudtrax-compatible device can tell you a lot about how that device is functioning. The meaning of the LED light for the A Series is as follows:
Common States (Gateway and Repeater) STATE Boot loader Booting Up COLOR Solid Purple Solid Yellow Firmware upgrade (node is executing the firmware upgrade) Solid Red Flash White Flash Yellow Solid White Flash Red CloudTrax check-in failure Key re-pair Configuration change AP not ready Net failure - no default route Gateway-Specific States Repeater-Specific States 16 Additional resources To learn more about planning and optimizing your network, download theCloudtrax Network Planning Guide. To learn more about CloudTraxs splash page feature, download theUsing the Splash Page Editor Guide. To learn more about CloudTraxs vouchers feature, download theUsing Vouchers in CloudTrax Guide. To learn more about integrating vouchers with PayPal, download theUsing PayPal in CloudTrax Guide. 17 Product specifications Data rate (aggregate) 300 + 867 + 867 Mbps Radio Antenna Max users (recommended) WLAN standard Processor Memory Zero config plug and play Self-forming, self-healing mesh Seamless roaming Hardware watchdog CPU Free cloud management Free iOS/Android apps Captive portal w/ bandwidth throttling, splash pages and user controls SSIDs SSID to VLAN tagging USB Ethernet Ports PoE LEDs Temperature Mounting Size Certifications Warranty 2.4 GHz: 2 stream, 802.11 b/g/n (max rate: 300 Mbps) 5 GHz: 2 stream, 802.11 a/b/g/n/ac (max rate: 867 Mbps)
+ 2 stream, 802.11 a/b/g/n/ac (max rate: 867 Mbps) Wave 2, MU-MIMO Internal: 2 dual-band, 2 single-band 75150 per AP 802.11a/b/g/n/ac Wave 2 IPQ4019 256MB DRAM DDR3 Yes Yes Yes Yes Yes Yes Yes 4 Yes Yes 2 x Gigabit Standard 802.3af or passive 1824V Tri-color LED status indicator
-2050 C Ethernet or junction box (EU, UK, US), solid wall, solid ceiling, t-rail ceiling, outdoor wall or pole (universal installation kit included) 6.5 x 6.5 x 1.2 | .9 Lbs FCC, IC, CE, RCM 1 year 18 Appendix A:
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Non-modification Statement: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. FCC Caution: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 19 Appendix B:
Industry Canada Statement Canada, Industry Canada (IC) Notices This device complies with Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device. Canada, avis dIndustry Canada (IC) Cet apparel est conforme avec industrie Canada exemptes de licence RSS stanard(s). Son fonctionnement est soumis aux deux conditions suivantes: (1) cet appareil ne doit pas causer dinterference et (2) cet appareil doit accepter toute interference, notamment les interferences qui peuvent affecter son fonctionment. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has also been evaluated and shown compliant with the IC RF Exposure limits under mobile exposure conditions (antennas are greater than 20cm from a persons body). Informations concernant lexposition aux frequences radio (RF) La puissance de sortie emise par lappareil de sans fil est inferieure a la limite deexposition aux frequences radio dindustry Canada (IC). Utilisez lappareil de sans fil de facon a minimiser les contacts humains lors du fonctionnement normal. Ce peripherique a egalement ete evalue et demontre conforme aux limites dexposition aux RF dIC dans des conditions dexposition a des appareils mobiles (antennes sont superieures a 20cm a partir du corps dune personne). This radio transmitter IC: 10103A-OMA62 has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Cet emetteru radio IC: 10103A-OMA62 a ete approuve par Industrie Canada pour fonctionner avec les types dantennes enumeres cidessous avec le gain maximal admissible et impedance dantenne requise pour chaque type dantenne indique. Types danennes nest pas inclus dans cette liste, ayant un gain superieur au gain maximal indique pour ce type, sont strictement interdits pour une utilisation avec cet appareil. 20 Appendix C:
EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC:
Safety
-
-
-
-
-
EN 60950-1: 2006 EN 60950-1/A1: 2010 EN 60950-1/A11: 2009 EN 60950-1/A12: 2011 EN60950-1/A2:2013 MPE
-
EN 50385:2002 Product standard to demonstrate the compliance of radio base stations and fixed terminal stations for wireless telecommunication systems with the basic restrictions or the reference levels related to human exposure to radio frequency electromagnetic fields
(110MHz - 40 GHz) - General public Radio
-
EN 300 328 V1.9.1:2015 Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband transmission systems; Data transmission equipment operating in the 2.4GHz ISM band andusing wide band modulation techniques; Harmonized EN covering the essential requirements of article 3.2 of the R&TTE Directive EMC
-
-
EN 301 489-1 V1.9.2:2011 Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements EN 301 489-17 V2.2.1:2012 Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment; Part 17: Specific conditions for Broadband Data Transmission Systems 21 Appendix C:
Outdoor Mount This access point can be configured as an outdoor model and mounted to any wall or pole. This configuration protects against the sun, rain and dust. Operating temperatures for this access point range from 0C to 50C. 22 1) Remove rear door and seal. Peel plastic tab off from door. 2) Secure at side of mount to outdoor xture. Arrows on plate pointing upwards. 3) Place ethernet cable through seal and connect to device
(Port 1). Reinstall seal and back cover. 4) Slide device down plate to lock in place. 23 esky
[Czech]
Dansk
[Danish]
Open Mesh tmto prohlauje, e tento [typ zazen] je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 1999/5/ES. Undertegnede Open Mesh erklrer herved, at flgende udstyr [udstyrets typebetegnelse] overholder de vsentlige krav og vrige relevante krav i direktiv 1999/5/EF. Deutsch
[German]
Hiermit erklrt Open Mesh, dass sich das Gert [Gertetyp] in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschlgigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti
[Estonian]
English Kesolevaga kinnitab Open Mesh seadme [seadme tp = type of equipment]
vastavust direktiivi 1999/5/E phinuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele stetele. Hereby, Open Mesh, declares that this wireless router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/
EC. Espaol
[Spanish]
Por medio de la presente Open Mesh declara que el [clase de equipo] cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
[Greek]
Open Mesh [type of equipment]
1999/5/. Franais
[French]
Par la prsente Open Mesh dclare que l'appareil [type d'appareil] est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Italiano
[Italian]
Latviski
[Latvian]
Con la presente Open Mesh dichiara che questo [tipo di apparecchio]
conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Ar o Open Mesh deklar, ka [type of equipment / iekrtas tips] atbilst Direktvas 1999/5/EK btiskajm prasbm un citiem ar to saisttajiem noteikumiem. Lietuvi
[Lithuanian]
iuo Open Mesh deklaruoja, kad is [equipment type] atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands
[Dutch]
Hierbij verklaart Open Mesh dat het toestel [type van toestel] in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti
[Maltese]
Hawnhekk, Open Mesh jiddikjara li dan [il-mudel tal-prodott] jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-
Dirrettiva 1999/5/EC. Magyar
[Hungarian]
Alulrott, Open Mesh nyilatkozom, hogy a [... tpus] megfelel a vonatkoz alapvet kvetelmnyeknek s az 1999/5/EC irnyelv egyb elrsainak. 24 Polski
[Polish]
Niniejszym Open Mesh owiadcza, e [nazwa wyrobu] jest zgodny z zasadniczymi wymogami oraz pozostaymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Portugus
[Portuguese
]
Slovensko
[Slovenian]
Open Mesh declara que este [tipo de equipamento] est conforme com os requisitos essenciais e outras disposies da Directiva 1999/5/CE. Open Mesh izjavlja, da je ta [tip opreme] v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloili direktive 1999/5/ES. Slovensky
[Slovak]
Open Mesh tmto vyhlasuje, e [typ zariadenia] spa zkladn poiadavky a vetky prslun ustanovenia Smernice 1999/5/ES. Suomi
[Finnish]
Open Mesh vakuuttaa tten ett [type of equipment = laitteen tyyppimerkint] tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen. Svenska
[Swedish]
Hrmed intygar Open Mesh att denna [utrustningstyp] str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG. 25
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Ethernet or junction box mount This access point can be mounted to any US or European-style junction box for secure installations in hotel and resort guest rooms, dorms, care facilities and more. Remove the rear door and outdoor seal from the bottom of the access point. Attach the universal mounting plate with the smooth side against the wall to a junction box using the desig-
nated screw holes. Connect the small Ethernet cable (included) to the female connection in the wall, then pull it through the mounting plate and plug into Ethernet 1 for 802.3af PoE or Ethernet 2 for 18-24v passive PoE. Connect any pass-through device to the unused Ethernet port and position the cable in the bottom channel of the access point. Next, place the access point over the mounting plate and slide down until it locks into place. To unlock, insert a small, at screwdriver into the hole on the side of the access point. Slide the access point until it disen-
gages from the mounting plate. openmesh.com/a-ethernet We help professionals create powerful, easy-to-use networks that automatically spread Internet connections throughout hotels, apartments, retail stores, restaurants, small and medium-sized businessesand just about anywhere else. The Open Mesh A Series access points are a modular, plug-and-play professional WiFi solution that works with CloudTrax, a free cloud-based network controller that can manage an unlimited number of switches, access points and networks around the world. openmesh.com 2018 Open Mesh, Inc. All Rights Reserved. 111 SW 5th Ave, Suite 1150, Portland, OR USA 97204 The software included in this product contains copyrighted software that is licensed under GPL. A copy of that license, along with instructions on how to obtain the source code, is available at http://www.openmesh.com/gpl. Outdoor mount This access point can be congured as an outdoor model and mounted to any wall or pole. This conguration protects against the sun, rain and dust. (Outdoor for NII-3) Remove the rear door and outdoor seal from the bottom of the access point. Attach the universal mounting plate to any outdoor wall or pole using screws or zip ties (not included). The small tabs should be at the top of the plate so the cable exits through the bottom of the access point. Open the slit in the side of the rubber gasket and place the Eth-
ernet cable through the hole. Plug the cable into Ethernet 1 for 802.3af PoE or Ethernet 2 for 18-24v passive PoE. Ensure the second hole still has its rubber plug in place. Place the rubber gasket into the channel surrounding the ports on the access point. Place the rear cover on the access point and snap into place. Finally, place the access point over the mounting plate and slide down until it locks into place. To unlock, insert a small, at screwdriver into the hole on the side of the access point. Slide the access point until it disen-
gages from the mounting plate. openmesh.com/a-outdoor 1. 2. A62 Quick Start Guide
1 2 3 4 | Users Manual-AP62 | Users Manual | 1.48 MiB | December 06 2018 |
Additional Resources Dattos Partner Portal (partners.datto.com) is the place to go for everything Datto. The Partner Portal includes:
Datto Knowledge Base (kb.datto.com) - technical articles to help you with all of your Datto Networking needs MarketNow (datto.com/marketnow) - your very own Marketing Automation Platform Sales Resources - Sales Playbooks, MSPeasy eBooks and videos, etc. Your dedicated Channel Account Manager can help with sales and planning questions along the way. If you need additional help, the Datto Support Team is here for you 24/7/365. Contact Us support@datto.com North America: +1.877.455.6015 EMEA: +44.(0).118.402.9609 Australia/New Zealand: +61 (02) 8015 6826 For more information, visit www.datto.com/networking 2017 Datto Inc. All rights reserved. Unmounting Directions Ethernet or Junction Box Mount Outdoor Mount To unlock, insert a small, flat screwdriver into the Mount Release Hole on the side of the access point. Slide the access point upwards until it disengages from the mounting plate. This access point can be mounted to any junction box for secure installations in hotel and resort guest rooms, dorms, care facilities and more. 1) Remove rear door and seal. 2) Mount flat side of plate to junction box. This access point can be configured as an outdoor model and mounted to any wall or pole. This configuration protects against the sun, rain and dust. Operating temperatures for this access point range from 0C to 50C. (Outdoor for NII-3) 1) Remove rear door and seal. Peel plastic tab off from door. 2) Secure flat side of mount to outdoor fixture. Arrows on plate pointing upwards. 3) Connect included slim ethernet cable from device
(Port 1) to connection in wall. 4) Slide device down plate to lock in place. 3) Place ethernet cable through seal and connect to device (Port 1). Reinstall seal and back cover. 4) Slide device down plate to lock in place. AP62 Quick Start Guide Cloud Management Whats in the Box Physical Installation 1. Sign in to networking.datto.com. Click Add New button.
(1) Access Point 2. Create a new network by navigating to All Networks > Create Network, or select an existing network on the All Networks page. 3. On the left menu, navigate to Access Points. Click Add New and enter the MAC address. Use the drop-down arrow to enter multiple MAC addresses at once or upload a CSV file. Repeat this process to add as many access points as required. 4. Connect device to internet over ethernet or an existing Datto mesh network. The device will then configure and start reporting status within a few minutes.
(4) T-Rail Clips (ceiling rail mount)
(1) Slim Ethernet Cable (for wall or junction box mount)
(1) Mounting Plate
(1) Ethernet Hole Cover Mounting Plate Slim Ethernet Cable Ethernet Hole Cover Access Point Larger, Fixed T-Rail Smaller, Adjustable T-Rail This access point is designed to be installed indoors or out, in several mounting positions. Regardless of how you mount this access point, keep the following in mind:
802.3af PoE input is required. Connect to any Datto Networking Switch, an 802.3af-compatible PoE switch or PoE injector. Place in the center of the room and away from any metallic surfaces. Signal primarily radiates to the front and sides. There is limited signal coverage directly behind it. Do not place heavy objects on the access point. Install in an area free from strong electromagnetic sources. Check the Ethernet cables to ensure they are fully secured to both the access point and PoE injector or switch. Do not install this access point in plenum spaces. Use the LED Light States STATE Online, Mesh Speed >2Mbps Online, Mesh Speed <=2Mbps Boot Loader Booting Up Firmware Upgrade CloudTrax Checkin Failure Key Re-pair LIGHT COLOR Solid Blue Flash Blue Solid Purple Solid Yellow Solid Red Flash White Flash Yellow Configuration Change AP not ready Solid White Net Failure - no default route Flash Red Wall or Solid Ceiling Mount T-Rail Ceiling Mount Attach the universal mounting plate to any solid surface
(screws are not included). For attaching to drop ceiling T-Rail or other T-Rail System. 1) Remove rear door and seal. 1) Remove rear door and seal. 2) Mount flat side of plate to wall or ceiling. 1) Remove rear door and seal. 2) Place all four T-Rail clips into mounting plate. Larger, Fixed T-Rail Smaller, Adjustable T-Rail 15/16" rails 9/16" rails ceiling mount instead. Access Point Overview Ethernet Port1, 802.3af PoE(48-54V=0.6A) Ethernet Por2, passive PoE(18-24V=1.34-1A) Mounting Bracket Overview LED indicator USB 2.0 Reset Button Cable Channel US single gang box US dual gang box Note: Ethernet port 1 is PoE input. The pass-through port (Ethernet 2) is data only. No power is passed through the second port. 3) Connect ethernet cable to device (Port 1). 4) Slide device down plate to lock in place. Ethernet port 1, 802.3af PoE 3) Place ethernet through mount and connect ethernet to device (Port 1). Slide mount onto device. Ethernet port 1, 802.3af PoE 4) Use the adjustable rail clips to tighten to the ceiling T-Rail until secure. T-Rail (not included)
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User Guide:
Open Mesh A62 Datto AP62 Version 1.1 1 Table of Contents 1. Creating a CloudTrax Network 2. Configuring a CloudTrax network 3. Monitoring, Management and Troubleshooting 4. Additional Resources 5. Product Specifications 6. Appendix A: FCC Statement 7. Appendix B: IC Statement 8. Appendix C: Outdoor Mount 9. Appendix D: CE Statements
................................................................ ............................................................ ........................................... ......................................................................... ....................................................................... ................................................................. ................................................................... ................................................................ ................................................................. 3 9 14 16 17 18 19 22 24 2 Creating a CloudTrax network Overview: what were doing This guide is intended to help you set up your first cloud-managed wireless mesh network withCloudTrax. CloudTrax is a free cloud-based network controller that makes it easy for anyone to build, manage, and monitor wireless networks from anywhere in the world. This guide will assist you in setting up a new network on the CloudTrax web application. For easier, faster setup, use theCloudTrax for iOSorCloudTrax for Androidapps. No matter which version you start with, you can switch between the web and mobile apps seamlessly. Heres whats about to happen:
1. Well create a master login on CloudTrax.com that will allow you to build, manage and monitor multiple networks in one place. 2. Well create a new network on CloudTrax. 3. Well add access pointsto the network. 4. Well physically install the access points. 5. Well do some basic network configuration. This guide is not intended to cover every aspect of CloudTrax. To learn more about planning your network, viewtheCloudtrax Network Planning Guide. What youll need To set up your network, youll need the following:
1. One or more CloudTrax-compatible wireless devices, such as the OM2P or MR1750. 2. An Internet connection with at least one Ethernet port available on your modem or router, and one Ethernet cable. 3 3. A computer with a browser pointed towww.cloudtrax.com, or aniOSorAndroiddevice running the CloudTrax app. Terminology Well make this process as easy and nontechnical as possible. Here are a few key words that will help. Network:A group of computers or devices that can talk to each other (in our case, wirelessly). Gateway:A CloudTrax-compatible router that is connected to the Internet (usually through a DSL, cable, or LAN connection). Repeater:A CloudTrax-compatible router that is not connected to the Internet that repeats the signals from local computers and other access points to the gateway. Access point:A generic name for an CloudTrax-compatible router/access point which can be either a Gateway or a Repeater. You may also see these called "Nodes."
All CloudTrax devices configure themselves: they become gateways or repeaters depending on if they are connected to the Internet or not. Step 1: Create a Master Login The first time you use CloudTrax, you need to create a Master Login. This account will be your login for all networks you create. From CloudTrax.com, click the Create account link just below the login fields. Youll see a page similar to the one below. Fill in the following information:
First Name:Well use this to address you in email correspondence. 4 Username:This is your master login you will use to access ALL networks you create. It allows you to login once and edit/view all your networks. It MUST be different from your network name(s) which you will create in a second step. You may want to use your company name here. Email:Youll receive an email at this address asking you to verifythis master login to continue. Password:This is your master administrator password. It can be used with the above login name to access all of your networks. Make this password different from the individual network passwords youll create later. When finished, click Create/Edit to save your account settings. In a few moments, youll receive an email asking you to confirm the account you just created. Just click on the Verify Account link to create your new CloudTrax Master Login. Step 2: Create a new network Youll automatically be taken to a page, similar to the one below, to create your first network. Fill in the following information:
Network name:This is the name you want to give this specific network. You will use this name to make changes to the network, display reports, etc. Password:This is the password for local administrators and should be different from your master account login. This limits access and prevents users from making changes to your network. Email:Enter your email address or the address of a local administrator to contact. We will never share this with others. 5 Network Location:Enter a street address for the first access point. To add access points, you will be shown a map that you click on to place access points. By entering an address here, you will be centered on the correct location for your network. Email for Notications:Enter the email addresses, separated by spaces, for all people youd like to receive outage notifications. These are sent hourly. When finished, click Create to save your new network settings. Step 3: Add access points to your network Its time to let CloudTrax know which access points you want to include in the network. Adding them to CloudTrax will allow you to manage and monitor the access points from anywhere. Navigate to the Manage > Access Points screen. There are three options to add access points to your network: click the "Add New" button to add access points one at a time by clicking on a map, or use the down arrow to the right of that to add access points in bulk. If you add access points the default way, youll be taken to the Map tab of the Access Pointspage. A Google map, centered on the address you entered when you created the network, will show a popup to enter your first access point. You can often (depending on location) click the Satellite view button and zoom in for a closer look. 6 Fill in the following information:
Name:Enter a name for this access point. This name is used to reference its location and will be displayed in reports. It does not affect users. MAC address:A MAC address is a sequence of 12 numbers and the letters A-F often separated by colons (Eg: 00:02:6F:8A:B2:6E). This can be found on a label on the bottom of the router and on the side of the product box. Description:You can enter optional descriptive text that will be shown on the reports. This is typically used to keep notes on where the access point is installed, etc. Click Add and repeat the process for each additional access point. If you need to add a large number of access points, you may want to add them in bulk. You can do so two ways: by entering the MAC addresses in a text field (one per line), or by uploading a list of access points (along with optional name, location, channel overrides, etc.) in a CSV file. 7 For both of these options, your access points will be added to the map based on your network location (similar to how the CloudTrax iOS and Android apps add access points). You can reposition these access points on the map after adding them. When adding by CSV, the CSV file must be in a specific format. You can download asample CSV file here. Step 4: Install the access points Once your access points are added to CloudTrax, its time to install them. If you're using an enclosure, video installation guides are availablehere. First, connect your Gateway unit to the Internet with an Ethernet cable. This can be plugged in directly to your high-speed modem (if it has a single Ethernet port, power cycle it first), or it can be fed from a router or switch. If it can get an Internet connection through the cable, itll connect to CloudTrax. Once the Ethernet cable is plugged in, connect power. The Ethernet cable (PoE device) must be connected only to PoE networks that is SELV circuit and without routing to the outside plant. Next, plug in additional access points as either gateways (connected to Ethernet) or repeaters, connected only to power. When mounting Open Mesh access points directly onto a wall, use a minimum 30 mm screw length. To ensure strong, consistent signal coverage, follow these guidelines:
1. Place your gateway in the center of the network. For most devices, every time data is transmitted over one repeater hop, it loses half its speed. A central gateway minimizes the number of hops required. 2. Never go through more than three to four walls or floors. 3. Never go more than 50-150 feet (depending on building materials) between access points. 4. Install no more than about five repeaters to every one gateway. Once all access points are plugged in, you should see them turn green on the CloudTrax Network Status page in about 5 to 15 minutes. For more detailed information on planning and optimizing your network, see theNetwork Planning Guide. 8 Configuring a CloudTrax Network Your network should now be up and running, but theres a lot we can do to customize it to meet your specific needs. Well walk you through the most common settings here. Configure > General Settings The General Settings tab controls network-wide settings. This will be partially filled in with the information you used to create the network. Location:This defaults to the first address you entered when setting up the network. You can change it at any time. Note that the location only determines where your access point appears on the map; radio settings will be based on the IP address of the access point. Network name:The login name for this network on the dashboard, and also the login ID to access this network individually by a site administrator. This is NOT your master login. This allows you to give access to only the network settings for that network without allowing access to your master account. Time Zone:Used in displaying the local time on reports. AM/PM time:Used in displaying the local time on reports. Display Name:Used to display a more descriptive name (other than the login ID) on reports. Password:The administrator password for this network. Again, this is only for this network and is not your master login password. It is also not the password your users will use to connect to the network. Lobby Password:The Lobby Assistant (lobby.cloudtrax.com) password for this network. Logging in with this password will display the create voucher page. All other edit access will be denied. Disable Limited View:If unchecked, users will be able to see a limited view of the network status. The password will still be required to change any network settings. Email:Your email in case we need to contact you. We will not share this with others. Notication Email:The email address notifications will be sent to if enabled. You can list multiple email addresses, separated by spaces. Email Alerts:Select this box to send notifications of network outages each hour to the email addresses you entered above. Network notes: Enter any unique notes for this installation youd like to be able to refer to later. Configure > SSID1, 2, 3... Each CloudTrax device can broadcast four uniqueSSIDs that users can connect to. Each of these SSIDs are controlled independently in CloudTrax. Typically users have a mix of public SSIDs - with 9 splash pages, bandwidth throttling, DNS filtering and client isolation - and private SSIDs, with WPA Enterprise authentication and access to LAN resources and other clients. When we created your network, we set thefirstSSID to bepublic and the second SSID to be private, but you can adjust these any way you wish. Well go through most of the features you may want to enable or change. You can also learn more about voucher access, pay networks and more by following the links at the end of this document. Common Settings SSIDname:The name youd like users to see and connect to with their device. You can also check the box below to use each access points name for its SSID instead. Enable:When selected, this SSID will broadcast on all access points in this network. When deselected, it won't broadcast but your settings will be saved. Visible:When enabled, this SSID will advertise itself publicly so users can select it from their list of available networks. When disabled, users must enter the SSID name manually. Band Use this to limit what bands the SSID is broadcast on. Note: Selecting the 'only' options in a network with single radio devices (like the OM2P) may cause the SSID to not be broadcast at all. Authentication:Enable this to authenticate users with WPA-PSK or WPA-Enterprise at the time they connect to the SSID. This isn't required if you wish to authenticate users on a splash page. WPA Pre-shared key(Password):If you would like to secure your network with a password, enter it here. It must be eight characters or longer and contain no spaces. WPA Enterprise:Uses 802.1x authentication that requires a unique username and password for each user. Captive Portal Settings Bandwidth Throttling:Enable and set download/upload limits to set the maximum speeds users will get when connected to your network. You may want to set these to between 10 and 25 per cent of the speed of your Internet connection, ensuring that one or two users cant consume the entire available bandwidth. Splash Page/Splash Page Type:Enable or disable a page users will see before connecting to your network. You can set this to Custom (hosted by CloudTrax), Facebook WiFi, or a hosted remotely version for advanced users. Splash Page Authentication:Choose CloudTrax, RADIUS or HTTP Authentication.Read more here. 10 Client Force Timeout:Minutes client is idle (Idle Timeout) before showing splash page, or minutes between showing splash page regardless of activity (Force Timeout) for non-voucher access. 1 day=1440. Require voucher:Require a valid voucher on splash pages. If unchecked, allows you to provide a basic tier of service at the rates and durations above and (optionally) faster service using vouchers or PayPal. Redirect URL:The page to display after the splash page. Leave blank to display the users requested page. Include user data in redirect URL:If set, additional information specific to the request is added as URL parameters when the final redirect occurs. The parameters node mac, client_mac, and client_url will be set to the MAC addresses of the Access Point and Client, and the original request URL, respectively. Block Unauthenticated Users:Block all ports until a client device has been authenticated. If unchecked, only browsing is blocked. When selected, unauthenticated users trying to access https websites will not be redirected to the splash page. White List:MAC addresses, one per line that will NOT see the splash page, if enabled. Useful for game consoles that do not have a browser. Walled Garden:Sites and resources (images and files for the splash page, etc.) users can visit prior to authentication. Blocked Devices MAC addresses that are blocked from this network. Blocked Message Message to display on the splash page to users who are blocked Availability Schedule WiFi A WiFi schedule allows you to enable or disable each SSID for specific times of the day. The SSID will be enabled or disabled upon checkin to CloudTrax, typically within five minutes of the times specified. This schedule will control the SSID only if Enabled for the SSID. Advanced Settings Band Steering Attempts to connect clients to the 5Ghz band when possible in order to best utilize available bandwidth. Band Steering is only available when "Band" is set to "Both - Combined SSID. 802.11r Fast BSS transition (FT), attempts to reduce handoff delay in situations where an end device is roaming from one AP to another. This is useful in applications such as VoIP calls that must maintain continuity of connection. This option is only available if the SSID has WPA authentication enabled. 11 Block LAN Access:Prevents users on this wireless network from accessing your wired LAN. Client isolation:Prevents your wireless users from being able to access each other's computers and common for public networks. Unchecking this box will allow you to do things like share a printer attached to the network, but will also allow malicious users access to other users on the network. Uncheck this ONLY if you know all users have a firewall enabled on their computers. DNS Intercept this must be enabled for Alternate DNS, Blocked Devices, Blocked Message and Splash Page functionality to work SMTP Redirect:Alternate SMTP server IP address for your network. This allows users to send SMTP email by using your ISP's SMTP server. Alternate DNS:Alternate DNS server IP addresses, one per line, for this SSID. This setting will override your network-wide Alternate DNS settings on this SSID. This allows you to use services such as OpenDNS for content filtering, client tracking and more. Access Control List:MAC addresses allowed to use this Access Point, one per line. All other users
(MAC addresses) will not be able to browse on this access point. Leave blank to allow all MAC addresses (recommended). Bridge to LAN:Each SSID can be bridged to the LAN for access to local LAN resources. Bridge to VLAN:Each SSID can be tagged with a number from 2-4094 so you can control traffic flow within your LAN. Using a VLAN automatically bridges the SSID to the LAN. PayPal Item ID:You can require guests to pay for all service or enhanced service through PayPal. See the guides at the end of this document. Configure >Radio The Radio settingscontrols network-wide access point settings. The main items you'll want to set are Channels and Internet Check. Channels:Auto Channel will let CloudTrax optimize channel settings dailyfor your network, taking into consideration mesh repeaters, nearby access points, and sources of interference. Auto Channel respects the Maintenance Window setting in Configure > Maintenance to avoid disruptions during critical times. If Auto is selected then the ability to specify channels, on either a per-
network or per-access point basis, is disabled. Manual lets you specify a single channel per band to use for all access points. You can override individual access points in Manage > Access Points. 12 Internet Check:When selected, the wireless network will only be available when there is an active Internet connection. This allows access points to recover quickly when they lose a connection and is the recommended setting. When deselected, the wireless network will stay up even when there is no Internet connection. This allows local resources such as printers and shared drives to continue to function, but access points may take longer to recover when they lose a connection. Configure >Maintenance Automatic Upgrades:When enabled, your network will automatically upgrade to the latest firmware version as new stable upgrades become available. Maintenance window:Select the period of time each day when CloudTrax can perform maintenance on your network. This maintenance includes firmware upgrades and Auto Channel scanning and configuration. Configure >Display The Display section allows you to customize the look and feel of CloudTrax, and enable external embeds. Display Name:Used to display a more descriptive name on reports. When none is entered, the network name will be used. Update Logo:Load your own logo to replace the CloudTrax logo in the top left corner of the application. Allow Read-Only:Click to enable the password-free read-only view of the network status. When enabled, read-only view can be accessed by entering just the network name in CloudTrax without a password. The password will still be required to change any network settings. Enable 12 Hour Display:Check to display time in 12 hour (am/pm) format. External embeds:Use the HTML snippet to embed CloudTrax reporting pageson an external site like a client portal. Configure >Advanced The Advanced Settings page has a variety of settings that most users won't change. This section will touch on the more common settings. AP Mesh When disabled, this turns off meshing on your APs. Mesh Encryption must be enabled. Mesh Encryption:Encrypts all mesh traffic with WPA2 protection. Access points not belonging to this network won't be able to join the mesh due to the encryption. Alternate DNS:Alternate DNS server IP address for your network, such as OpenDNS. OpenDNS provides several additional features such as content filtering that you may find helpful. This 13 setting applies to all SSIDs and can be overridden by setting an Alternate DNS for each individual SSID. Presence Reporting Settings to configure exporting presence data about wireless clients. Commonly used for location analytics. Note that this feature will be part of a paid package of services in the future.Learn more Status LED(s) When disabled, this turns off LED lights on your APs Share Vouchers:When enabled, vouchers created on this network will be usable on all other networks under this account. Bridge wired clients:When a wired client is connected to an access point, it will use settings from this SSID. Application Reporting (DPI) Disabling this will cause application data (pie chart and table) in the clients page to not be displayed and application data in the networks overview page to display all traffic as unclassified. IGMP Proxy When enabled multicast traffic will be allowed over the LAN. When disabled multicast traffic will be blocked from entering the LAN Roaming VLANs Provides seamless roaming to all SSIDs that aren't bridged to the LAN. Requires that your Switch already be configured to utilize our VLANs. To learn more about setting this feature up,click here. Not compatible with Client Isolation. Bridge SSID:Select an SSID to bridge to the LAN. This gives clients access to LAN resources such as file servers and printers, disables NAT and lets your LAN assign all client DHCP addresses. You can bridge additional SSIDs by using a VLAN tag on each SSID settings page. Delete Network:Selectto delete this network from CloudTrax. 14 Monitoring, Management and Troubleshooting With your network running and customized, you can now monitor its usage and status by selecting the Network Status link. Heres an overview of the tools available:
Network Usage graphat the top of the page shows the number of users on SSID#1 and the amount of upload and download traffic. Node Mapshows the nodes relationship to each other on a map. Node Listgives details on each individual node. Node Outages Chartshowsthe check-in statusof a node using colors. STATE CloudTtrax check-in succeeded COLOR Solid Teal IP acquired via DHCP, but inet test is failing Flash Purple Users Listshows all users connected to the network. Network Diagramshows how all nodes relate to each other. STATE Checkin performed, mesh speed <= 2Mbps Orphan mode Lonely mode COLOR Flash Green Flash (Yellow), then Green Flash (Red), then Green checkin performed, mesh speed >2Mbps Solid Green You can use each of these tools to see how your network is doing and troubleshoot issues. Troubleshooting in CloudTrax Have you have created a strong, healthy network? While there are plenty of diagnostic tools available, the following two are most telling:
On the Node OutagesChart:dark/light green indicate a gateway/repeater is online and hasn't missed a check-in, yellow indicates a node has lost contact with the mesh and is in lonely/orphan mode, pink is when a node needs re-pairing (update of network settings), and gray indicates it's down, offline or has missed check-ins. 15 On the Node Map:(click on a node, then selectNeighbors) all nodes will have at least one
(preferably two) connections with an RSSI of 17 or more. If not, you need to reposition your node closer to the others or in a better line through fewer walls. You may need to add new nodes. On the Node List:the number of Hops should be three or less (fewer is better). If not, you need to add additional gateways or reposition nodes. Troubleshooting with your device with lights The LED on your Cloudtrax-compatible device can tell you a lot about how that device is functioning. The meaning of the LED light for the A Series is as follows:
Common States (Gateway and Repeater) STATE Boot loader Booting Up COLOR Solid Purple Solid Yellow Firmware upgrade (node is executing the firmware upgrade) Solid Red Flash White Flash Yellow Solid White Flash Red CloudTrax check-in failure Key re-pair Configuration change AP not ready Net failure - no default route Gateway-Specific States Repeater-Specific States 16 Additional resources To learn more about planning and optimizing your network, download theCloudtrax Network Planning Guide. To learn more about CloudTraxs splash page feature, download theUsing the Splash Page Editor Guide. To learn more about CloudTraxs vouchers feature, download theUsing Vouchers in CloudTrax Guide. To learn more about integrating vouchers with PayPal, download theUsing PayPal in CloudTrax Guide. 17 Product specifications Data rate (aggregate) 300 + 867 + 867 Mbps Radio Antenna Max users (recommended) WLAN standard Processor Memory Zero config plug and play Self-forming, self-healing mesh Seamless roaming Hardware watchdog CPU Free cloud management Free iOS/Android apps Captive portal w/ bandwidth throttling, splash pages and user controls SSIDs SSID to VLAN tagging USB Ethernet Ports PoE LEDs Temperature Mounting Size Certifications Warranty 2.4 GHz: 2 stream, 802.11 b/g/n (max rate: 300 Mbps) 5 GHz: 2 stream, 802.11 a/b/g/n/ac (max rate: 867 Mbps)
+ 2 stream, 802.11 a/b/g/n/ac (max rate: 867 Mbps) Wave 2, MU-MIMO Internal: 2 dual-band, 2 single-band 75150 per AP 802.11a/b/g/n/ac Wave 2 IPQ4019 256MB DRAM DDR3 Yes Yes Yes Yes Yes Yes Yes 4 Yes Yes 2 x Gigabit Standard 802.3af or passive 1824V Tri-color LED status indicator
-2050 C Ethernet or junction box (EU, UK, US), solid wall, solid ceiling, t-rail ceiling, outdoor wall or pole (universal installation kit included) 6.5 x 6.5 x 1.2 | .9 Lbs FCC, IC, CE, RCM 1 year 18 Appendix A:
19 Appendix B:
20 Appendix C:
EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC:
Safety
-
-
-
-
-
EN 60950-1: 2006 EN 60950-1/A1: 2010 EN 60950-1/A11: 2009 EN 60950-1/A12: 2011 EN60950-1/A2:2013 MPE
-
EN 50385:2002 Product standard to demonstrate the compliance of radio base stations and fixed terminal stations for wireless telecommunication systems with the basic restrictions or the reference levels related to human exposure to radio frequency electromagnetic fields
(110MHz - 40 GHz) - General public Radio
-
EN 300 328 V1.9.1:2015 Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband transmission systems; Data transmission equipment operating in the 2.4GHz ISM band andusing wide band modulation techniques; Harmonized EN covering the essential requirements of article 3.2 of the R&TTE Directive EMC
-
-
EN 301 489-1 V1.9.2:2011 Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements EN 301 489-17 V2.2.1:2012 Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment; Part 17: Specific conditions for Broadband Data Transmission Systems 21 Appendix C:
Outdoor Mount This access point can be configured as an outdoor model and mounted to any wall or pole. This configuration protects against the sun, rain and dust. Operating temperatures for this access point range from 0C to 50C. 22 1) Remove rear door and seal. Peel plastic tab off from door. 2) Secure at side of mount to outdoor xture. Arrows on plate pointing upwards. 3) Place ethernet cable through seal and connect to device
(Port 1). Reinstall seal and back cover. 4) Slide device down plate to lock in place. 23 esky
[Czech]
Dansk
[Danish]
Open Mesh tmto prohlauje, e tento [typ zazen] je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 1999/5/ES. Undertegnede Open Mesh erklrer herved, at flgende udstyr [udstyrets typebetegnelse] overholder de vsentlige krav og vrige relevante krav i direktiv 1999/5/EF. Deutsch
[German]
Hiermit erklrt Open Mesh, dass sich das Gert [Gertetyp] in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschlgigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti
[Estonian]
English Kesolevaga kinnitab Open Mesh seadme [seadme tp = type of equipment]
vastavust direktiivi 1999/5/E phinuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele stetele. Hereby, Open Mesh, declares that this wireless router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/
EC. Espaol
[Spanish]
Por medio de la presente Open Mesh declara que el [clase de equipo] cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
[Greek]
Open Mesh [type of equipment]
1999/5/. Franais
[French]
Par la prsente Open Mesh dclare que l'appareil [type d'appareil] est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Italiano
[Italian]
Latviski
[Latvian]
Con la presente Open Mesh dichiara che questo [tipo di apparecchio]
conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Ar o Open Mesh deklar, ka [type of equipment / iekrtas tips] atbilst Direktvas 1999/5/EK btiskajm prasbm un citiem ar to saisttajiem noteikumiem. Lietuvi
[Lithuanian]
iuo Open Mesh deklaruoja, kad is [equipment type] atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands
[Dutch]
Hierbij verklaart Open Mesh dat het toestel [type van toestel] in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti
[Maltese]
Hawnhekk, Open Mesh jiddikjara li dan [il-mudel tal-prodott] jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-
Dirrettiva 1999/5/EC. Magyar
[Hungarian]
Alulrott, Open Mesh nyilatkozom, hogy a [... tpus] megfelel a vonatkoz alapvet kvetelmnyeknek s az 1999/5/EC irnyelv egyb elrsainak. 24 Polski
[Polish]
Niniejszym Open Mesh owiadcza, e [nazwa wyrobu] jest zgodny z zasadniczymi wymogami oraz pozostaymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Portugus
[Portuguese
]
Slovensko
[Slovenian]
Open Mesh declara que este [tipo de equipamento] est conforme com os requisitos essenciais e outras disposies da Directiva 1999/5/CE. Open Mesh izjavlja, da je ta [tip opreme] v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloili direktive 1999/5/ES. Slovensky
[Slovak]
Open Mesh tmto vyhlasuje, e [typ zariadenia] spa zkladn poiadavky a vetky prslun ustanovenia Smernice 1999/5/ES. Suomi
[Finnish]
Open Mesh vakuuttaa tten ett [type of equipment = laitteen tyyppimerkint] tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen. Svenska
[Swedish]
Hrmed intygar Open Mesh att denna [utrustningstyp] str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG. 25
1 2 3 4 | Users Manual-QSG-A62 | Users Manual | 3.27 MiB | July 23 2018 |
Ethernet or junction box mount This access point can be mounted to any US or European-style junction box for secure installations in hotel and resort guest rooms, dorms, care facilities and more. Remove the rear door and outdoor seal from the bottom of the access point. Attach the universal mounting plate with the smooth side against the wall to a junction box using the desig-
nated screw holes. Connect the small Ethernet cable (included) to the female connection in the wall, then pull it through the mounting plate and plug into Ethernet 1 for 802.3af PoE or Ethernet 2 for 18-24v passive PoE. Connect any pass-through device to the unused Ethernet port and position the cable in the bottom channel of the access point. Next, place the access point over the mounting plate and slide down until it locks into place. To unlock, insert a small, at screwdriver into the hole on the side of the access point. Slide the access point until it disen-
gages from the mounting plate. openmesh.com/a-ethernet We help professionals create powerful, easy-to-use networks that automatically spread Internet connections throughout hotels, apartments, retail stores, restaurants, small and medium-sized businessesand just about anywhere else. The Open Mesh A Series access points are a modular, plug-and-play professional WiFi solution that works with CloudTrax, a free cloud-based network controller that can manage an unlimited number of switches, access points and networks around the world. openmesh.com 2018 Open Mesh, Inc. All Rights Reserved. 111 SW 5th Ave, Suite 1150, Portland, OR USA 97204 The software included in this product contains copyrighted software that is licensed under GPL. A copy of that license, along with instructions on how to obtain the source code, is available at http://www.openmesh.com/gpl. Outdoor mount This access point can be congured as an outdoor model and mounted to any wall or pole. This conguration protects against the sun, rain and dust. Remove the rear door and outdoor seal from the bottom of the access point. Attach the universal mounting plate to any outdoor wall or pole using screws or zip ties (not included). The small tabs should be at the top of the plate so the cable exits through the bottom of the access point. Open the slit in the side of the rubber gasket and place the Eth-
ernet cable through the hole. Plug the cable into Ethernet 1 for 802.3af PoE or Ethernet 2 for 18-24v passive PoE. Ensure the second hole still has its rubber plug in place. Place the rubber gasket into the channel surrounding the ports on the access point. Place the rear cover on the access point and snap into place. Finally, place the access point over the mounting plate and slide down until it locks into place. To unlock, insert a small, at screwdriver into the hole on the side of the access point. Slide the access point until it disen-
gages from the mounting plate. openmesh.com/a-outdoor 1. 2. A62 Quick Start Guide
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Additional Resources Dattos Partner Portal (partners.datto.com) is the place to go for everything Datto. The Partner Portal includes:
Datto Knowledge Base (kb.datto.com) - technical articles to help you with all of your Datto Networking needs MarketNow (datto.com/marketnow) - your very own Marketing Automation Platform Sales Resources - Sales Playbooks, MSPeasy eBooks and videos, etc. Your dedicated Channel Account Manager can help with sales and planning questions along the way. If you need additional help, the Datto Support Team is here for you 24/7/365. Contact Us support@datto.com North America: +1.877.455.6015 EMEA: +44.(0).118.402.9609 Australia/New Zealand: +61 (02) 8015 6826 For more information, visit www.datto.com/networking 2017 Datto Inc. All rights reserved. Unmounting Directions Ethernet or Junction Box Mount Outdoor Mount To unlock, insert a small, flat screwdriver into the Mount Release Hole on the side of the access point. Slide the access point upwards until it disengages from the mounting plate. This access point can be mounted to any junction box for secure installations in hotel and resort guest rooms, dorms, care facilities and more. 1) Remove rear door and seal. 2) Mount flat side of plate to junction box. This access point can be configured as an outdoor model and mounted to any wall or pole. This configuration protects against the sun, rain and dust. Operating temperatures for this access point range from 0C to 50C. 1) Remove rear door and seal. Peel plastic tab off from door. 2) Secure flat side of mount to outdoor fixture. Arrows on plate pointing upwards. 3) Connect included slim ethernet cable from device
(Port 1) to connection in wall. 4) Slide device down plate to lock in place. 3) Place ethernet cable through seal and connect to device (Port 1). Reinstall seal and back cover. 4) Slide device down plate to lock in place. AP62 Quick Start Guide Cloud Management Whats in the Box Physical Installation 1. Sign in to networking.datto.com. Click Add New button.
(1) Access Point 2. Create a new network by navigating to All Networks > Create Network, or select an existing network on the All Networks page. 3. On the left menu, navigate to Access Points. Click Add New and enter the MAC address. Use the drop-down arrow to enter multiple MAC addresses at once or upload a CSV file. Repeat this process to add as many access points as required. 4. Connect device to internet over ethernet or an existing Datto mesh network. The device will then configure and start reporting status within a few minutes.
(4) T-Rail Clips (ceiling rail mount)
(1) Slim Ethernet Cable (for wall or junction box mount)
(1) Mounting Plate
(1) Ethernet Hole Cover Mounting Plate Slim Ethernet Cable Ethernet Hole Cover Access Point Larger, Fixed T-Rail Smaller, Adjustable T-Rail This access point is designed to be installed indoors or out, in several mounting positions. Regardless of how you mount this access point, keep the following in mind:
802.3af PoE input is required. Connect to any Datto Networking Switch, an 802.3af-compatible PoE switch or PoE injector. Place in the center of the room and away from any metallic surfaces. Signal primarily radiates to the front and sides. There is limited signal coverage directly behind it. Do not place heavy objects on the access point. Install in an area free from strong electromagnetic sources. Check the Ethernet cables to ensure they are fully secured to both the access point and PoE injector or switch. Do not install this access point in plenum spaces. Use the LED Light States STATE Online, Mesh Speed >2Mbps Online, Mesh Speed <=2Mbps Boot Loader Booting Up Firmware Upgrade CloudTrax Checkin Failure Key Re-pair LIGHT COLOR Solid Blue Flash Blue Solid Purple Solid Yellow Solid Red Flash White Flash Yellow Configuration Change AP not ready Solid White Net Failure - no default route Flash Red Wall or Solid Ceiling Mount T-Rail Ceiling Mount Attach the universal mounting plate to any solid surface
(screws are not included). For attaching to drop ceiling T-Rail or other T-Rail System. 1) Remove rear door and seal. 1) Remove rear door and seal. 2) Mount flat side of plate to wall or ceiling. 1) Remove rear door and seal. 2) Place all four T-Rail clips into mounting plate. Larger, Fixed T-Rail Smaller, Adjustable T-Rail 15/16" rails 9/16" rails ceiling mount instead. Access Point Overview Ethernet Port1, 802.3af PoE(48-54V=0.6A) Ethernet Por2, passive PoE(18-24V=1.34-1A) Mounting Bracket Overview LED indicator USB 2.0 Reset Button Cable Channel US single gang box US dual gang box Note: Ethernet port 1 is PoE input. The pass-through port (Ethernet 2) is data only. No power is passed through the second port. 3) Connect ethernet cable to device (Port 1). 4) Slide device down plate to lock in place. Ethernet port 1, 802.3af PoE 3) Place ethernet through mount and connect ethernet to device (Port 1). Slide mount onto device. Ethernet port 1, 802.3af PoE 4) Use the adjustable rail clips to tighten to the ceiling T-Rail until secure. T-Rail (not included)
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Professionalinstallationwarning Thisdeviceispointtomultipointdevice.Thegeneralusershouldnotattempttoinstallorchangesettings,it needstobeinstalledbyaqualifiedpersonalwhohasRFexposureandrelatedruleknowledgeortechnology. Thedeviceforoperationintheband51505250MHzisonlyforindoorandoutdooruse,band5725~5850 MHzforoutdoor&indooruse. The installation position and output power does not exceed the limit set forth in US Rule CFR 47 part 15 section15.247&15.407.Ifviolatetherule,couldleadtoseriousfederalpenalty. UsePIFAtypeantennaspecifications.Oneantennamodelnameis6525A0042300withpeakgain4.1dBiand 2.9dBifor2.4GHz;4.2dBiand4.1dBifor57255850MHz.Othertypeantennamodelnameis6525A0041300 withpeakgain4.4dBiand3.6dBifor51505250MHz.Onlyusemanufacturerapprovedantennatypeof antennas. FederalCommunicationCommission InterferenceStatement Anychangesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidyour authoritytooperatetheequipment. ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuantto part15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful interferenceinaresidentialinstallation. Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedin accordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereis noguaranteethatinterferencewillnotoccurinaparticularinstallation. Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby oneormoreofthefollowingmeasures:
Reorientorrelocatethereceivingantenna. Increasetheseparationbetweentheequipmentandreceiver. Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris connected. Consultthedealeroranexperiencedradio/TVtechnicianforhelp. RFexposurestatements ThisequipmentcomplieswithFCCRFradiationexposurelimitssetforthforanuncontrolledenvironment. Thisequipmentshouldbeinstalledandoperatedwithaminimumdistanceof20centimetersbetweenthe radiatorandyourbodyornearbypersons. Applicant:Datto,Inc. Address:101Merritt7Norwalk,CT 06851,UnitedStates TEL:2038227722 REDComplianceStatement EUCountriesIntendedforUse TheETSIversionofthisdeviceisintendedforhomeandoffice(51505350MHz)useinAustria,Belgium, Denmark,Finland,France,Germany,Greece,Ireland,Italy,Luxembourg,theNetherlands,Portugal,Spain, Sweden,andtheUnitedKingdom. CanadianComplianceStatement ThisproductmeetstheapplicableInnovation,ScienceandEconomicDevelopmentCanadatechnical specifications. Ceproduitrepondauxspecificationstechniquesapplicablesal'innovation,ScienceetDeveloppement economiqueCanada. ThisdevicecomplieswithIndustryCanadalicenseexemptRSSs.Operationissubjecttothefollowingtwo conditions:
1)Thisdevicemaynotcauseinterference,and 2)Thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperation ofthedevice. LepresentappareilestconformeauxCNRdIndustrieCanadaapplicablesauxappareilsradioexemptsde licence.Lexploitationestautoriseeauxdeuxconditionssuivantes:
1)lappareilnedoitpasproduiredebrouillage;
2)lutilisateurdelappareildoitacceptertoutbrouillageradioelectriquesubi,memesilebrouillageest susceptibledencompromettrelefonctionnement. RadiationExposureStatement ThisequipmentcomplieswithICradiationexposurelimitssetforthforanuncontrolledenvironment.This equipmentshouldbeinstalledandoperatedwithminimumdistance20cmbetweentheradiator&yourbody. Declarationdexpositionauxradiations:
CetequipementestconformeauxlimitesdexpositionauxrayonnementsICetabliespourunenvironnement noncontrole.Cetequipementdoitetreinstalleetutiliseavecunminimumde20cmdedistanceentrela sourcederayonnementetvotrecorps. Thedeviceforoperationintheband51505250MHzisonlyforindoorusetoreducethepotentialfor harmfulinterferencetocochannelmobilesatellitesystems. Lefonctionnementsurlabande51505250MHzestlimiteauneutilisationinterieureuniquement. TuneupRange:
<Forindooruse>
Antenna Mode Frequency/Band Rate/RB/Modulation IEEE802.11b IEEE802.11g IEEE802.11n2.4GHz 20MHz(256QAM) WLAN_MIMO_BF OFF IEEE802.11n2.4GHz 40MHz(256QAM) IEEE802.11a IEEE802.11ac5GHz 20MHz IEEE802.11ac5GHz 40MHz IEEE802.11ac5GHz 80MHz IEEE802.11b IEEE802.11g IEEE802.11n2.4GHz 20MHz(256QAM) WLAN_MIMO_BF ON IEEE802.11n2.4GHz 40MHz(256QAM) IEEE802.11a IEEE802.11ac5GHz 20MHz IEEE802.11ac5GHz 40MHz IEEE802.11ac5GHz 80MHz 2.4GHz 2412 2437 2462 2412 2437 2462 2422 2437 2452 51805240 57455825 51805240 57455825 51905230 57555795 5210 5775 2.4GHz 2412 2437 2462 2412 2437 2462 2422 2437 2452 51805240 57455825 51805240 57455825 51905230 57555795 5210 5775 1M 6M 13M 27M 6M 13M 27M 58.6M 1M 6M 13M 27M 6M 13M 27M 58.6M Tuneuptolerance(dBm) Max 27.3 22 27 22.3 22 27 21.5 20 22.6 19.9 23.3 23 23.5 22.8 23.3 23.3 20.1 22.9 23.9 18.8 23.7 19.1 18.6 23.6 18.1 16.9 19.2 16.8 20.3 19.8 20.3 19.7 19.8 19.8 17 19.4
<Foroutdooruse>
Antenna Mode Frequency/Band Rate/RB/Modulation IEEE802.11a IEEE802.11ac5GHz IEEE802.11ac5GHz IEEE802.11ac5GHz IEEE802.11a IEEE802.11ac5GHz IEEE802.11ac5GHz IEEE802.11ac5GHz 20MHz 40MHz 80MHz 20MHz 40MHz 80MHz 51805240 51805240 51905230 5210 51805240 51805240 51905230 5210 6M 13M 27M 58.6M 6M 13M 27M 58.6M WLAN_MIMO_BF OFF WLAN_MIMO_BF ON Tuneuptolerance(dBm) Max 13.9 13.8 14.1 14 10.7 10.4 10.9 10.5 A62 Antenna Testing Report Customer Project OM A62 Product Description 1. 2.4 GHz / 5 GHz Dual Band Antenna *2 2. 5 GHz Dual Band Antenna *2 Report Date 2018/08/27 Prepare by Tennyson Report Version A03 Checked by Request Form No.
-
Approved by Mark Mark Revision History Revision Description Date A01 1. Antenna V0.1 testing performance
[mount on Mainboard V0.1]
2017/08/15 A02 1. Add Antenna 2D gain pattern 2018/03/23 A03 1. Add Antenna1/3 raw data 2018/03/27 Purpose:
This report is to show the test results of antennas for A62 project. Contents:
1. Antenna information 2. Test Results Matching circuit / VSWR Isolation Gain Pattern Meets the requirements of kdb789033 D02 H 1 (b) Antenna Information Ant2:2/5G PN:6525A0042300 Ant1:5G PN:6525A0041300 Ant3:5G PN:6525A0041300 Ant4:2/5G PN:6525A0042300 1 Antenna No. Frequency (MHz) 5150 ~ 5850 Peak Gain (dBi) VSWR Isolation (dB) Dimension (mm) 4.5 2 3 2400 ~ 2500
/5150 ~ 5850 5150 ~ 5850 4.1/4.2 4.4 4 2400 ~ 2500
/5150 ~ 5850 2.9/4.4
<2
<-20 21.7*7.2*7mm Ant1 matching circuit / VSWR Ant1:5G PN:6525A0041300 1.2pF C RF 3.9nH L Ant2 matching circuit / VSWR Ant2:2/5G PN:6525A0042300 2.4pF C RF 3.3nH L Ant3 matching circuit / VSWR Ant3:5G PN:6525A0041300 1.3pF C RF 3.9nH L Ant4 matching circuit / VSWR Ant4:2/5G PN:6525A0042300 2.7pF C RF 4.7nH L Isolation-2 Ant1 to Ant2 Ant1 to Ant3 Ant1 to Ant4 Frequency (MHz) Ant1 to Ant2 Ant1 to Ant3 Ant1 to Ant4 2400
-23.3
-35.3
-31.9 2450
-22.0
-32.9
-32.5 2500
-21.6
-34.0
-34.0 5150
-29.7 35.9
-43.9 5550
-26.2
-35.7
-41.2 5850
-23.3
-40.5
-42.2 Isolation-2 Ant2 to Ant3 Ant2 to Ant4 Ant3 to Ant4 Frequency (MHz) Ant2 to Ant3 Ant2 to Ant4 Ant3 to Ant4 2400
-28.6
-31.1
-23.5 2450
-26.5
-35.5
-23.4 2500
-26.9
-41.0
-23.2 5150
-35.6
-34.1
-22.1 5550
-36.5
-36.0
-22.3 5850
-36.3
-39.2
-23.6 Ant_1 2D Gain Pattern @ 5200MHz Z Ant1 X Y Frequency (MHz) 5150 5200 5300 5400 5500 5600 5700 5800 5850 Peak Gain (dBi) Efficiency(%) 3.2 3.6 3.6 3.1 3.8 4.5 3.8 3.9 3.7 51.5 56.9 51.5 56.1 58.5 55.9 59.5 55.4 54.7 Ant_1 2D Gain Pattern(raw data) @ 5200MHz Z Ant1 X Y Degree (o) 0 30 60 90 120 150 180 210 240 270 300 330 360 XY-Gain (dBi) YZ-Gain (dBi)
-7.1 1.1 0.0
-0.1 0.4
-1.0
-0.4 0.2 1.1 -10.9 -7.0 -10.8 -7.3
-0.4 0.2
-4.5
-5.6 -13.0 -14.1 -13.6 -7.3 -10.8 -7.1
-8.5
-7.1
-1.0 Ant_2 2D Gain Pattern @ 2450MHz Ant2 Z X Y Frequency (MHz) 2400 2450 2500 Peak Gain (dBi) Efficiency(%) 3.9 3.5 4.1 64.4 66.8 68.8 Ant_2 2D Gain Pattern @ 5600MHz Ant2 Z X Y Frequency (MHz) 5150 5200 5300 5400 5500 5600 5700 5800 5850 Peak Gain (dBi) Efficiency(%) 4.0 3.9 3.8 4.0 3.4 3.8 4.2 3.5 4.1 59.2 57.0 55.4 62.8 59.2 59.4 55.9 54.5 57.8 Ant_3 2D Gain Pattern @ 5200MHz Ant3 Z X Y Frequency (MHz) 5150 5200 5300 5400 5500 5600 5700 5800 5850 Peak Gain (dBi) Efficiency(%) 4.4 4.4 3.5 3.6 3.5 4.2 3.8 3.4 3.3 58.8 56.0 57.3 52.1 58.4 62.2 61.9 56.8 55.6 Ant_3 2D Gain Pattern(raw data) @ 5200MHz Ant3 Z X Y Degree (o) 0 30 60 90 120 150 180 210 240 270 300 330 360 XY-Gain (dBi) YZ-Gain (dBi)
-4.1
-3.0
-1.9
-2.8 1.0 2.5 2.4 2.2
-3.7 2.4
-8.9
-2.1
-9.4
-8.4
-8.1
-9.3
-9.4 -12.9 -11.3 -16.7 -3.0
-7.5 -12.9 -10.2 -10.2 -2.8 Ant_4 2D Gain Pattern @ 2450MHz Z Ant4 X Y Frequency (MHz) 2400 2450 2500 Peak Gain (dBi) Efficiency(%) 2.8 2.9 2.7 58.0 64.4 62.2 Ant_4 2D Gain Pattern @ 5600MHz Z Ant4 X Y Frequency (MHz) 5150 5200 5300 5400 5500 5600 5700 5800 5850 Peak Gain (dBi) Efficiency(%) 4.4 3.5 3.6 3.8 3.3 3.5 3.9 3.1 3.0 67.7 60.6 57.8 57.2 61.2 62.9 55.7 54.1 55.5
1 2 3 4 | Internal Photos | Internal Photos | 1019.50 KiB | April 07 2019 / April 09 2019 |
Annex B 1-6596/18-01-01_AnnexB Internal photos of the Equipment Under Test This test report is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Document authorized:
David Lang Testing Manager Radio Communications & EMC CTC advanced GmbH Untertuerkheimer Strasse 6-10 66117 Saarbruecken / Germany Phone: +49 681 5 98 - 0 Fax: +49 681 5 98 - 9075 web: ctcadvanced.com e-mail: mail@ctcadvanced.com Photos Photo 1 EUT board in housing Photo 2 EUT board front view 1-6596/18-01-01_AnnexB 2/6 Photo 3 EUT board rear view Photo 4 EUT board rear view without shielding 1-6596/18-01-01_AnnexB 3/6 Photo 5 EUT ICs Photo 6 EUT IC detailed view 1-6596/18-01-01_AnnexB 4/6 Photo 7 EUT IC detailed view 1-6596/18-01-01_AnnexB 5/6 Document history Version Applied changes initial release Date of release 2018-10-11 1-6596/18-01-01_AnnexB 6/6
1 2 3 4 | External Photos | External Photos | 369.86 KiB | April 07 2019 / April 09 2019 |
Annex A 1-6596/18-01-01_AnnexA External photos of the Equipment Under Test This test report is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Document authorized:
David Lang Lab Manager Radio Communications & EMC CTC advanced GmbH Untertuerkheimer Strasse 6-10 66117 Saarbruecken / Germany Phone: +49 681 5 98 - 0 Fax: +49 681 5 98 - 9075 web: ctcadvanced.com e-mail: mail@ctcadvanced.com Photos Photo 1 EUT front view Photo 2 EUT rear view 1-6596/18-01-01_AnnexA 2/4 Photo 3 EUT port view Photo 4 EUT label view 1-6596/18-01-01_AnnexA 3/4 Document history Version Applied changes initial release Date of release 2018-10-11 1-6596/18-01-01_AnnexA 4/4
1 2 3 4 | Label and Label Location-A62 | ID Label/Location Info | 344.30 KiB | December 06 2018 |
ID Label info & Label Location FCC ID: WT8DNWAP62 IC ID: 23500-DNWAP62
1 2 3 4 | Label and Label Location-AP62 | ID Label/Location Info | 321.29 KiB | December 06 2018 |
ID Label info & Label Location FCC ID: WT8DNWAP62 IC ID: 23500-DNWAP62
1 2 3 4 | Class 2 Permissive Change Request Letter | Cover Letter(s) | 26.07 KiB | April 07 2019 / April 09 2019 |
1 2 3 4 | FCC confidentiality request permanent | Cover Letter(s) | 16.21 KiB | April 07 2019 / April 09 2019 |
or the product stated above, we request permanent confidentiality for exhibits whic!
contain Operational Description, Block Diagram, Schematics, Parts Lists or Tune Up Melduil-\ eam he above exhibits contain our trade secrets and proprietary information that could be o'
benefit to our competitors. If you have any questions, please feel free to contact me at the address shown below. for Certification Service in USA Federal Communication Commission Equipment Authorization Division, Application Processing Branch 7435 Oakland Mills Road Columbia, MD 21048 February 28, 2019 Section 552(b)(4) of the Freedom of Information Act, we requests confidenti following products:
Model name AP62 Datto, Inc. ead Norwalk, CT 06851
: 1-888-294-6312 Ye F-][ Gell Cemnse)
1 2 3 4 | Authorization Letter | Cover Letter(s) | 256.80 KiB | July 23 2018 |
Tel: 408-526-1188 Fax: 408-526-1088 Email: TCB@siemic.com 775 Montague Expressway Milpitas, CA 95035 Project and Product Certification Representative Authorization Letter Reason for Amendment (current / obsolete) Initial Release (obsolete) Revised wording (obsolete) Updated company template (obsolete) Updated letter information (obsolete) Added FCC ID field (current) Revision History From 1.0 1.0 2.0 3.0 4.0 To 1.0 2.0 3.0 4.0 5.0 Approved Date Nov-14-2006 Sept25-2007 Jan-31-2012 May-23-2014 Sept 16 2014 SCS-F18: Project and Product Certification Representative Authorization Letter Page 1 of 2 Rev 5.0 Datto, Inc. 101 Merritt 7, Norwalk, Connecticut, 06851, United States May 11, 2018 To: SIEMIC, INC. 775 Montague Expressway, Milpitas, CA 95035 USA Dear Sir/Madam, Re: Product Certification Representative Authorization Letter We, Datto, Inc. hereby authorize SIEMIC, Inc. to act as a Certification Body for certifying for the following project(s):
Product description: WiFi Access Point model name: A62, AP62 FCC ID: WT8DNWAP62 Sincerely, Clients signature Clients name / title Michael Fass / Vice-President and Secretary Contact information / address 101 Merritt 7, Norwalk, Connecticut, 06851, United States SCS-F18: Project and Product Certification Representative Authorization Letter Page 2 of 2 Rev 5.0
1 2 3 4 | Class II Permissive change letter | Cover Letter(s) | 185.20 KiB | July 23 2018 |
Datto, Inc. 101 Merritt 7, Norwalk, Connecticut, 06851, United States Date: June 15, 2018 Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Subject: Requesting Class II permissive change To Whom It May Concern:
The purpose of this letter is to request a Class II Permissive change for FCC ID: WT8DNWAP62 1. The device was previously approved as a indoor-use product operating in 5180 5240MHz, 5745 5825 MHz. The purpose of this Permissive Change is to add the usage condition in outdoor when operating in 5180 5240 MHz. 2. The Tune-up power is also different for outdoor use in 5180 5240MHz, please refer to operational description for detailed information. 3. The change is due to software control.
# Original Grant Issue Date is on 06/12/2018 Best Regards Clients Name: Michael Fass / Vice-President and Secretary Company Name: Datto, Inc. TEL: 2038227722 FAX: N/A MAIL: mfass@datto.com Signature: .
1 2 3 4 | LTC Letter | Cover Letter(s) | 250.58 KiB | July 23 2018 |
775 Montague Expressway Milpitas, CA 95035 Tel: 408-526-1188 Fax: 408-526-1088 Email: TCB@siemic.com Confidentiality Request Letter Reason for Amendment (current / obsolete) Initial Release (obsolete) Adding CFR 2.459 (obsolete) Updated company template& Added text box
(obsolete) Added IC confidentiality letter form (obsolete) Corrections to STC form. Added reference to KDB
(current) Revision History From 1.0 1.0 2.0 3.0 4.0 To 1.0 2.0 3.0 4.0 5.0 Approved Date Nov-14-2006 August 11 - 2008 Jan-31-2012 March-26-2015 Nov 19 2015 SCS-F19: Confidentiality Request Letter Page 1 of 2 Rev 5.0 Datto, Inc. 101 Merritt 7, Norwalk, Connecticut, 06851, United States May 11, 2018 To:
Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD Subject: Permanent Confidentiality Request for FCC ID: WT8DNWAP62 Pursuant to sections 0.457 and 0.459 of CFR 47, we respectfully request permanent confidential treatment of the following Exhibits accompanying this application as:
- Operational Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely, Clients signature :
Clients name & title : Michael Fass / Vice-President and Secretary Contact information / address: 101 Merritt 7, Norwalk, Connecticut, 06851, United States SCS-F19: Confidentiality Request Letter Page 2 of 2 Rev 5.0
1 2 3 4 | DTS Channel 12&13 Description letter | Cover Letter(s) | 51.84 KiB | December 06 2018 |
WIFI Channel 12 & 13 Declaration Letter o whom it may concern :
We have declared below featured for FCC equipment authorization in regard to 802.11b/g/n channel 12 & 13 operating capability for FCC ID : WI8DNWAP62 101 Merritt 7, Norwalk, Connecticut, 06851, United State Product hardware has the capability to operate on channel 12 & 13. However , these 2 channels will be disabled via software and user will not able to enable these 2 channels Product hardware has the capability to operate on channel 12 & 13 And meeting KDB 594280 DO1 requirement. Pis explain detail here. Product hardware does not have the capability to operate on channel 12 &
13 Pls explain detail here Misr bt check Michael Fass/ Gereral Counsel 101 Merritt 7, Norwalk onnecticut, 06851, United States SoTL UL t-te Wath ss XS ELT Waa Le ontact information / address
1 2 3 4 | Family model letter | Cover Letter(s) | 262.95 KiB | December 06 2018 |
Datto, Inc. 101 Merritt 7, Norwalk, Connecticut, 06851, United States Date: 2018/05/11 Dear Sir or Madam, Due to the business consideration, we hereby declare that our product of WiFi Access Point Model: A62 and as following is difference Serial model: AP62 are identical with main model and the difference is :
The marketing purpose only. Any questions regarding this declaration, please dont hesitate to contact us. Sincerely, Signature___________________________________ Name/Title: Michael Fass / Vice-President and Secretary Company Name: Datto, Inc. TEL: 2038227722 Email: mfass@datto.com
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2019-09-04 | 5510 ~ 5550 | NII - Unlicensed National Information Infrastructure TX | Class II Permissive Change |
2 | 2018-07-23 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | Class II permissive change or modification of presently authorized equipment |
3 | 2018-06-12 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
4 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 | Effective |
2019-09-04
|
||||
1 2 3 4 |
2018-07-23
|
|||||
1 2 3 4 |
2018-06-12
|
|||||
1 2 3 4 | Applicant's complete, legal business name |
Datto, Inc.
|
||||
1 2 3 4 | FCC Registration Number (FRN) |
0026323543
|
||||
1 2 3 4 | Physical Address |
101 Merritt 7
|
||||
1 2 3 4 |
Norwalk
|
|||||
1 2 3 4 |
Norwalk, 06851
|
|||||
1 2 3 4 |
United States
|
|||||
app s | TCB Information | |||||
1 2 3 4 | TCB Application Email Address |
T******@ctcadvanced.com
|
||||
1 2 3 4 |
t******@siemic.com
|
|||||
1 2 3 4 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 3 4 | Grantee Code |
WT8
|
||||
1 2 3 4 | Equipment Product Code |
DNWAP62
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 | Name |
C******** H******
|
||||
1 2 3 4 | Title |
Chief Compliance Officer
|
||||
1 2 3 4 | Telephone Number |
88829********
|
||||
1 2 3 4 | Fax Number |
88829********
|
||||
1 2 3 4 |
c******@datto.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 | Equipment Class | NII - Unlicensed National Information Infrastructure TX | ||||
1 2 3 4 | DTS - Digital Transmission System | |||||
1 2 3 4 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | WiFi Access Point | ||||
1 2 3 4 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | Yes | ||||
1 2 3 4 | No | |||||
1 2 3 4 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 | Purpose / Application is for | Class II Permissive Change | ||||
1 2 3 4 | Class II permissive change or modification of presently authorized equipment | |||||
1 2 3 4 | Original Equipment | |||||
1 2 3 4 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 | Grant Comments | C2PC to add the bands 5250-5350 MHz, 5470-5600 MHz and 5650-5725 MHz with DFS Master functionality and add 160 MHz bandwidth in the band 5150-5350 MHz. Device is indoor use access point for NII-1 band. Professional installation required. Power output listed is conducted. Device contains 20/40/80MHz bandwidth and is 2x2 MIMO. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons. Outdoor use condition for NII-1 band with lower output power. Device is PTMP equipment and must meet EIRP requirement for above 30 degree elevation angle. | ||||
1 2 3 4 | C2PC to add outdoor use condition for NII-1 band with lower output power. Device is PTMP equipment and must meet EIRP requirement for above 30 degree elevation angle. Device is indoor use access point for NII-1 band. Professional installation required. Power output listed is conducted. Device contains 20/40/80MHz bandwidth and is 2x2 MIMO. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons | |||||
1 2 3 4 | Professional installation required. Power output listed is conducted. Device contains 20/40MHz bandwidth and is 2x2 MIMO. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons. | |||||
1 2 3 4 | Device is indoor use access point for NII-1 band. Professional installation required. Power output listed is conducted. Device contains 20/40/80MHz bandwidth and is 2x2 MIMO. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons. | |||||
1 2 3 4 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 | Firm Name |
CTC advanced GmbH (former CETECOM ICT Services )
|
||||
1 2 3 4 |
A Test Lab Techno Corp.
|
|||||
1 2 3 4 | Name |
G**** S********
|
||||
1 2 3 4 |
J******** L****
|
|||||
1 2 3 4 | Telephone Number |
49-68********
|
||||
1 2 3 4 |
886-3********
|
|||||
1 2 3 4 | Fax Number |
49-68********
|
||||
1 2 3 4 |
886-3********
|
|||||
1 2 3 4 |
t******@ctcadvanced.com
|
|||||
1 2 3 4 |
J******@atl-lab.com.tw
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15E | 38 CC MO | 5180 | 5240 | 0.22 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15E | 38 CC MO | 5260 | 5320 | 0.151 | |||||||||||||||||||||||||||||||||||
1 | 3 | 15E | 5270 | 5310 | 0.182 | ||||||||||||||||||||||||||||||||||||
1 | 4 | 15E | 5290 | 5290 | 0.115 | ||||||||||||||||||||||||||||||||||||
1 | 5 | 15E | 5210 | 5290 | 0.079 | ||||||||||||||||||||||||||||||||||||
1 | 6 | 15E | 5500 | 5580 | 0.13 | ||||||||||||||||||||||||||||||||||||
1 | 7 | 15E | 5510 | 5550 | 0.14 | ||||||||||||||||||||||||||||||||||||
1 | 8 | 15E | 5530 | 5530 | 0.129 | ||||||||||||||||||||||||||||||||||||
1 | 9 | 15E | 5290 | 5290 | 0.059 | ||||||||||||||||||||||||||||||||||||
1 | 1 | 15E | 5660 | 5700 | 0.12 | ||||||||||||||||||||||||||||||||||||
1 | 11 | 15E | 5670 | 5670 | 0.136 | ||||||||||||||||||||||||||||||||||||
1 | 12 | 15E | 38 CC MO | 5500 | 5580 | 0.14 | |||||||||||||||||||||||||||||||||||
1 | 13 | 15E | 38 CC MO | 5660 | 5700 | 0.134 | |||||||||||||||||||||||||||||||||||
1 | 14 | 15E | 38 CC MO | 5745 | 5825 | 0.207 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15E | CC MO | 5180 | 5240 | 0.22 | |||||||||||||||||||||||||||||||||||
2 | 2 | 15E | CC MO | 5745 | 5825 | 0.207 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | CC MO | 2412.00000000 | 2462.00000000 | 0.5210000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15E | CC MO | 5180 | 5240 | 0.22 | |||||||||||||||||||||||||||||||||||
4 | 2 | 15E | CC MO | 5745 | 5825 | 0.207 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC