FCC ID: Y99DEJ12G Video Receiver

EM12-G Hardware Design LTE-A Module Series Rev. EM12_Hardware_Design_ Date: 2018-09-28 Status: Preliminary www.quectel.com LTE-A Module Series EM12-G Hardware Design Our aim is to provide customers with timely and comprehensive service. For any assistance, please contact our company headquarters:

Quectel Wireless Solutions Co., Ltd. 7th Floor, Hongye Building, No.1801 Hongmei Road, Xuhui District, Shanghai 200233, China Tel: +86 21 5108 6236 Email: info@quectel.com Or our local office. For more information, please visit:

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http://quectel.com/support/technical.htm Or email to: support@quectel.com GENERAL NOTES QUECTEL OFFERS THE INFORMATION AS A SERVICE TO ITS CUSTOMERS. THE INFORMATION PROVIDED IS BASED UPON CUSTOMERS REQUIREMENTS. QUECTEL MAKES EVERY EFFORT TO ENSURE THE QUALITY OF THE INFORMATION IT MAKES AVAILABLE. QUECTEL DOES NOT MAKE ANY WARRANTY AS TO THE INFORMATION CONTAINED HEREIN, AND DOES NOT ACCEPT ANY LIABILITY FOR ANY INJURY, LOSS OR DAMAGE OF ANY KIND INCURRED BY USE OF OR RELIANCE UPON THE INFORMATION. ALL INFORMATION SUPPLIED HEREIN IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. COPYRIGHT THE INFORMATION CONTAINED HERE IS PROPRIETARY TECHNICAL INFORMATION OF QUECTEL WIRELESS SOLUTIONS CO., LTD. TRANSMITTING, REPRODUCTION, DISSEMINATION AND EDITING OF THIS DOCUMENT AS WELL AS UTILIZATION OF THE CONTENT ARE FORBIDDEN WITHOUT PERMISSION. OFFENDERS WILL BE HELD LIABLE FOR PAYMENT OF DAMAGES. ALL RIGHTS ARE RESERVED IN THE EVENT OF A PATENT GRANT OR REGISTRATION OF A UTILITY MODEL OR DESIGN. Copyright Quectel Wireless Solutions Co., Ltd. 2018. All rights reserved. EM12-G_Hardware_Design 1 / 62 LTE-A Module Series EM12-G Hardware Design About the Document History Revision Date Author Description Draft 2018-09-28 Oscar LIU/

Reed Wang Initial EM12-G_Hardware_Design 2 / 62 LTE-A Module Series EM12-G Hardware Design Contents About the Document ................................................................................................................................... 2 Contents ....................................................................................................................................................... 3 Table Index ................................................................................................................................................... 5 Figure Index ................................................................................................................................................. 6 1 Introduction .......................................................................................................................................... 7 1.1. Safety Information ..................................................................................................................... 10 2 Product Concept ................................................................................................................................ 11 2.1. General Description .................................................................................................................. 11 2.2. Key Features ............................................................................................................................. 13 2.3. Functional Diagram ................................................................................................................... 15 2.4. Evaluation Board ....................................................................................................................... 15 3.4.2. 3.4.1. 3.4.1.1. 3.4.1.2. 3 Application Interfaces ....................................................................................................................... 16 3.1. Pin Assignment ......................................................................................................................... 17 3.2. Pin Description .......................................................................................................................... 18 3.3. Power Supply ............................................................................................................................ 22 3.3.1. Decrease Voltage Drop .................................................................................................. 22 3.3.2. Reference Design for Power Supply .............................................................................. 23 3.4. Turn on and off Scenarios ......................................................................................................... 24 Turn on the Module ........................................................................................................ 24 Turn on the Module Through GPIO Controlled FULL_CARD_POWER_OFF# . 25 Turn on the Module Automatically ....................................................................... 25 Turn off the Module ........................................................................................................ 26 Turn off the Module Through FULL_CARD_POWER_OFF# ............................. 26 Turn off the Module via AT Command ................................................................. 27 3.5. Reset the Module ...................................................................................................................... 27 3.6.

(U)SIM Interfaces ...................................................................................................................... 28 3.7. USB Interface ............................................................................................................................ 32 3.8. PCIE Interface ........................................................................................................................... 34 3.9. PCM and I2C Interfaces ............................................................................................................ 34 3.10. Control and Indicator Signals .................................................................................................... 36 3.10.1. W_DISABLE1# Signal.................................................................................................... 37 3.10.2. WWAN_LED# Signal ..................................................................................................... 38 3.10.3. WAKE_ON_WAN# Signal .............................................................................................. 38 3.10.4. DPR Signal ..................................................................................................................... 39 3.11. Tunable Antenna Control Interface* .......................................................................................... 40 3.12. Configuration Pins ..................................................................................................................... 40 3.4.2.1. 3.4.2.2. 4 GNSS Receiver ................................................................................................................................... 42 4.1. General Description .................................................................................................................. 42 EM12-G_Hardware_Design 3 / 62 LTE-A Module Series EM12-G Hardware Design 5 Antenna Interfaces ............................................................................................................................. 43 5.1. Main/Rx-diversity Antenna Interfaces ....................................................................................... 43 5.1.1. Operating Frequency ..................................................................................................... 44 5.2. GNSS Antenna Interface ........................................................................................................... 45 5.3. Antenna Installation .................................................................................................................. 46 5.3.1. Antenna Requirements .................................................................................................. 46 5.3.2. Recommended RF Connector for Antenna Installation ................................................. 46 6 Electrical, Reliability and Radio Characteristics ............................................................................ 50 6.1. Absolute Maximum Ratings ...................................................................................................... 50 6.2. Power Supply Requirements .................................................................................................... 50 6.3. I/O Requirements ...................................................................................................................... 51 6.4. Operation and Storage Temperatures ...................................................................................... 51 6.5. Current Consumption(TBD) ...................................................................................................... 52 6.6. RF Output Power ...................................................................................................................... 52 6.7. RF Receiving Sensitivity ........................................................................................................... 52 6.8. ESD Characteristics .................................................................................................................. 54 6.9. Thermal Dissipation .................................................................................................................. 54 7 Mechanical Dimensions and Packaging ......................................................................................... 56 7.1. Mechanical Dimensions of the Module ..................................................................................... 56 7.2. Standard Dimensions of M.2 PCI Express ............................................................................... 57 7.3. Design Effect Drawings of the Module ...................................................................................... 58 7.4. M.2 Connector ........................................................................................................................... 58 7.5. Barcode Rule ............................................................................................................................ 58 7.6. Packaging ................................................................................................................................. 59 8 Appendix References ........................................................................................................................ 61 1 EM12-G_Hardware_Design 4 / 62 LTE-A Module Series EM12-G Hardware Design Table Index TABLE 1: FREQUENCY BANDS AND GNSS TYPE OF EM12 MODULE ........................................................ 11 TABLE 2: KEY FEATURES OF EM12 ............................................................................................................... 13 TABLE 3: DEFINITION OF I/O PARAMETERS ................................................................................................. 18 TABLE 4: PIN DESCRIPTION ........................................................................................................................... 18 TABLE 5: DEFINITION OF VCC AND GND PINS............................................................................................. 22 TABLE 6: DEFINITION OF FULL_CARD_POWER_OFF# PIN ........................................................................ 24 TABLE 7: RESET# PIN DEFINITION ................................................................................................................ 27 TABLE 8: PIN DEFINITION OF (U)SIM INTERFACES ..................................................................................... 29 TABLE 9: PIN DEFINITION OF USB INTERFACE ........................................................................................... 32 TABLE 10: PIN DEFINITION OF PCM AND I2C INTERFACES ....................................................................... 35 TABLE 11: LIST OF CONTROL AND INDICATOR SIGNALS ........................................................................... 37 TABLE 12: RF FUNCTION STATUS ................................................................................................................. 37 TABLE 13: NETWORK STATUS INDICATIONS OF WWAN_LED# SIGNAL ................................................... 38 TABLE 14: STATE OF THE WAKE_ON_WAN# SIGNAL .................................................................................. 38 TABLE 15: FUNCTION OF THE DPR SIGNAL ................................................................................................. 39 TABLE 16: PIN DEFINITION OF TUNABLE ANTENNA CONTROL INTERFACE* .......................................... 40 TABLE 17: PIN DEFINITION OF CONFIGURATION PINS .............................................................................. 40 TABLE 18: LIST OF CONFIGURATION PINS .................................................................................................. 41 TABLE 19: EM12 OPERATING FREQUENCIES .............................................................................................. 44 TABLE 20: GNSS FREQUENCY ....................................................................................................................... 45 TABLE 21: ANTENNA REQUIREMENTS .......................................................................................................... 46 TABLE 22: MAJOR SPECIFICATIONS OF THE RF CONNECTOR ................................................................. 47 TABLE 23: ABSOLUTE MAXIMUM RATINGS .................................................................................................. 50 TABLE 24: POWER SUPPLY REQUIREMENTS .............................................................................................. 50 TABLE 25: I/O REQUIREMENTS ...................................................................................................................... 51 TABLE 26: OPERATION AND STORAGE TEMPERATURES .......................................................................... 51 TABLE 27: RF OUTPUT POWER ..................................................................................................................... 52 TABLE 28: EM12 CONDUCTED RF RECEIVING SENSITIVITY ..................................................................... 52 TABLE 29: ELECTROSTATIC DISCHARGE CHARACTERISTICS (TEMPERATURE: 25C, HUMIDITY: 40%)

................................................................................................................................................................... 54 TABLE 30: RELATED DOCUMENTS ................................................................................................................ 61 TABLE 31: TERMS AND ABBREVIATIONS ...................................................................................................... 61 EM12-G_Hardware_Design 5 / 62 LTE-A Module Series EM12-G Hardware Design Figure Index FIGURE 1: FUNCTIONAL DIAGRAM ............................................................................................................... 15 FIGURE 2: PIN ASSIGNMENT ......................................................................................................................... 17 FIGURE 3: POWER SUPPLY LIMITS DURING RADIO TRANSMISSION ....................................................... 23 FIGURE 4: REFERENCE CIRCUIT OF VCC .................................................................................................... 23 FIGURE 5: REFERENCE DESIGN OF POWER SUPPLY ............................................................................... 24 FIGURE 6: TURN ON THE MODULE THROUGH GPIO CONTROLLED FULL_CARD_POWER_OFF# ....... 25 FIGURE 7: TURN ON THE MODULE AUTOMATICALLY ................................................................................. 25 FIGURE 8: TIMING OF TURNING ON MODULE ............................................................................................. 26 FIGURE 9: TIMING OF TURNING OFF THE MODULE THROUGH FULL_CARD_POWER_OFF# ............... 26 FIGURE 10: REFERENCE CIRCUIT OF RESET# BY USING DRIVING CIRCUIT ......................................... 27 FIGURE 11: REFERENCE CIRCUIT OF RESET# BY USING BUTTON ......................................................... 28 FIGURE 12: TIMING OF RESETTING MODULE ............................................................................................. 28 FIGURE 13: REFERENCE CIRCUIT OF NORMALLY SHORT-CIRCUITED (U)SIM CARD CONNECTOR ... 30 FIGURE 14: REFERENCE CIRCUIT OF NORMALLY OPEN (U)SIM CARD CONNECTOR .......................... 30 FIGURE 15: REFERENCE CIRCUIT OF A 6-PIN (U)SIM CARD CONNECTOR ............................................. 31 FIGURE 16: REFERENCE CIRCUIT OF USB 2.0 & 3.0 INTERFACE ............................................................. 33 FIGURE 17: PRIMARY MODE TIMING ............................................................................................................ 35 FIGURE 18: AUXILIARY MODE TIMING .......................................................................................................... 35 FIGURE 19: REFERENCE CIRCUIT OF PCM APPLICATION WITH AUDIO CODEC .................................... 36 FIGURE 20: WWAN_LED# SIGNAL REFERENCE CIRCUIT DIAGRAM ........................................................ 38 FIGURE 21: WAKE_ON_WAN# BEHAVIOR .................................................................................................... 39 FIGURE 22: WAKE_ON_WAN# SIGNAL REFERENCE CIRCUIT DESIGN .................................................... 39 FIGURE 23: ANTENNA INTERFACES ON THE MODULE .............................................................................. 43 FIGURE 24: EM12 RF CONNECTOR DIMENSIONS (UNIT: MM) ................................................................... 47 FIGURE 25: SPECIFICATIONS OF MATING PLUGS USING 0.81MM COAXIAL CABLES ......................... 48 FIGURE 26: CONNECTION BETWEEN RF CONNECTOR AND MATING PLUG USING 0.81MM COAXIAL CABLE ....................................................................................................................................................... 48 FIGURE 27: CONNECTION BETWEEN RF CONNECTOR AND MATING PLUG USING 1.13MM COAXIAL CABLE ....................................................................................................................................................... 49 FIGURE 28: THERMAL DISSIPATION AREA ON BOTTOM SIDE OF MODULE (TOP VIEW) ....................... 55 FIGURE 29: MECHANICAL DIMENSIONS OF EM12 (UNIT: MM) ................................................................... 56 FIGURE 30: STANDARD DIMENSIONS OF M.2 TYPE 3042-S3 (UNIT: MM) ................................................. 57 FIGURE 31: M.2 NOMENCLATURE ................................................................................................................. 57 FIGURE 32: TOP VIEW OF THE MODULE ...................................................................................................... 58 FIGURE 33: TRAY SIZE .................................................................................................................................... 59 FIGURE 34: TRAY PACKAGING PROCEDURE .............................................................................................. 60 EM12-G_Hardware_Design 6 / 62 LTE-A Module Series EM12-G Hardware Design 1 Introduction This document defines EM12 module and describes its air interface and hardware interfaces which are connected with customers applications. This document can help customers to quickly understand the interface specifications, electrical and mechanical details, as well as other related information of EM12 module. To facilitate its application in different fields, reference design is also provided for customers reference. Associated with application note and user guide, customers can use the module to design and set up mobile applications easily. The device could be used with a separation distance of 20cm to the human body. Hereby, [Quectel Wireless Solutions Co., Ltd.] declares that the radio equipment type [EM12-G] is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:

http://www.quectel.com FCC Regulations:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is EM12-G_Hardware_Design 7 / 62 LTE-A Module Series EM12-G Hardware Design encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. RF Exposure Information This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. ISED Notice This device complies with Innovation, Science and Economic Development Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR Innovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes:

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en This device complies with the Canadian ICES-003 Class B specifications. CAN ICES-3(B)/ NMB-3(B) ISED Radiation Exposure Statement This device complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the ISED radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. Cet appareil est conforme aux limites d'exposition aux rayonnements de la CNR-102 dfinies pour un environnement non contrl. Afin d'viter la possibilit de dpasser les limites d'exposition aux EM12-G_Hardware_Design 8 / 62 LTE-A Module Series EM12-G Hardware Design frquences radio de la CNR-102, la proximit humaine l'antenne ne doit pas tre infrieure 20 cm

(8 pouces) pendant le fonctionnement normal. IMPORTANT NOTE:

This module is intended for OEM integrator. The OEM integrator is still responsible for the FCC compliance requirement of the end product, which integrates this module. 20cm minimum distance has to be able to be maintained between the antenna and the users for the host this module is integrated into. Under such configuration, the FCC radiation exposure limits set forth for an population/uncontrolled environment can be satisfied. Any changes or modifications not expressly approved by the manufacturer could void the user's authority to operate this equipment. USERS MANUAL OF THE END PRODUCT:

In the users manual of the end product, the end user has to be informed to keep at least 20cm separation with the antenna while this end product is installed and operated. The end user has to be informed that the FCC radio-frequency exposure guidelines for an uncontrolled environment can be satisfied. The end user has to also be informed that any changes or modifications not expressly approved by the manufacturer could void the user's authority to operate this equipment. If the size of the end product is smaller than 8x10cm, then additional FCC part 15.19 statement is required to be available in the users manual: This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. LABEL OF THE END PRODUCT:

The final end product must be labeled in a visible area with the following " Contains Transmitter Module FCC ID: XMR201901EM12G ". If the size of the end product is larger than 8x10cm, then the following FCC part 15.19 statement has to also be available on the label: This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. The Innovation, Science and Economic Development Canada certification label of a module shall be clearly visible at all times when installed in the host device; otherwise, the host device must be labeled to display the Innovation, Science and Economic Development Canada certification number for the module, preceded by the words Contains transmitter module IC: 10224A-201901EM12G EM12-G_Hardware_Design 9 / 62 LTE-A Module Series EM12-G Hardware Design 1.1. Safety Information The following safety precautions must be observed during all phases of the operation, such as usage, service or repair of any cellular terminal or mobile incorporating EM12-G module. Manufacturers of the cellular terminal should send the following safety information to users and operating personnel, and incorporate these guidelines into all manuals supplied with the product. If not so, Quectel assumes no liability for customers failure to comply with these precautions. Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a mobile while driving (even with a handsfree kit) causes distraction and can lead to an accident. Please comply with laws and regulations restricting the use of wireless devices while driving. Switch off the cellular terminal or mobile before boarding an aircraft. The operation of wireless appliances in an aircraft is forbidden to prevent interference with communication systems. If the device offers an Airplane Mode, then it should be enabled prior to boarding an aircraft. Please consult the airline staff for more restrictions on the use of wireless devices on boarding the aircraft. Wireless devices may cause interference on sensitive medical equipment, so please be aware of the restrictions on the use of wireless devices when in hospitals, clinics or other healthcare facilities. Cellular terminals or mobiles operating over radio signals and cellular network cannot be guaranteed to connect in all possible conditions (for example, with unpaid bills or with an invalid (U)SIM card). When emergent help is needed in such conditions, please remember using emergency call. In order to make or receive a call, the cellular terminal or mobile must be switched on in a service area with adequate cellular signal strength. The cellular terminal or mobile contains a transmitter and receiver. When it is ON, it receives and transmits radio frequency signals. RF interference can occur if it is used close to TV set, radio, computer or other electric equipment. In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other cellular terminals. Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles such as grain, dust or metal powders, etc. EM12-G_Hardware_Design 10 / 62 LTE-A Module Series EM12-G Hardware Design 2 Product Concept 2.1. General Description EM12-G is a LTE/UMTS/HSPA+ wireless communication module with receive diversity. It provides data connectivity on LTE-FDD, LTE-TDD, DC-HSDPA, HSPA+, HSDPA, HSUPA and WCDMA networks with standard PCI Express M.2 interface. EM12-G supports embedded operating systems such as Windows CE, Linux and Android, and also provides GNSS1) and voice functionality2) to meet customers specific application demands. The following table shows the frequency bands and GNSS type of EM12-G module. Table 1: Frequency Bands and GNSS Type of EM12-G Module Mode EM12-G LTE-FDD

(with Rx-diversity) LTE-TDD

(with Rx-diversity) DL 2CA B1/B2/B3/B4/B5/B7/B8/B9/B12/B13/B14/B17/B18/B19/B20/B213)/B25/B26/

B28/B29/B30/B32/B66;

B38/39/B40/B41 B1+3,5,18,19,20,26;

B2+2,4,5,12,13,17,29,30,66;

B3+3,5,7,8,19,20,28;

B4+4(CA_4C only),5,12,13,17,29,30;

B5+7,25,30,66;

B7+7,20,28;

B12+25,30;

B13+66;

B19+213);

B20+B32;

B25+25,26,41 B29+30;

B38+38;

B39+39 (CA_39C only);

B39+39; B39+41 EM12-G_Hardware_Design 11 / 62 LTE-A Module Series EM12-G Hardware Design B40+40 (CA_40C only);

B41+41;

B66+66 (CA_66C only);12,29,30,5;

B2+B14;B14+B30;B14+B66;

(Note: B29, B32 is only for secondary component carrier) DL inter-band 3CA:

1+3+7, 1+3+19, 1+3+20, 1+3+5, 1+3+8, 1+3+28,1+7+20,1+3+5, 2+4+5, 2+4+13, 2+5+30, 2+12+30, 2+29+30 , 3+7+20, 3+7+28 , 3+7+8, 4+5+30, 4+12+30, 4+29+30 , 5+66+2, 13+66+2, 66+12+30,66+29+30,66+5+30;

B2+B14+B66;

DL 2 intra-band plus inter-band 3CA:

2+2+5, 2+2+13 , 3+3+7, 3+7+7, 3+3+20 , 3+3+28,3+3+1, 4+4+5, 4+4+13, 7+7+28, 5+66+66, 13+66+66, 66+66+2, B39+B39+B41; B39+B41+B41;

B14+B66+B66 B25+B25+B26, B25+B41+B41 DL 3 intra-band 3CA:

40+40+40, 41+41+41, 66+66+66 DL 3CA UL CA B3C;B7C;B38C;B40C;B41C;

WCDMA

(with Rx-diversity) B1/B2/B3/B4/B5/B8/B9/B19 GNSS 1) GPS, GLONASS, BeiDou, Galileo NOTES 1. 1) GNSS function is optional. 2. 2) EM12-G contains Telematics version and Data-only version. Telematics version supports voice and data functions, while Data-only version only supports data function. 3. 3)B21 band follow up will be developed EM12-G can be applied in the following fields:

Rugged Tablet PC and Laptop Computer Remote Monitor System Vehicle System EM12-G_Hardware_Design 12 / 62 LTE-A Module Series EM12-G Hardware Design Wireless POS System Smart Metering System Wireless Router and Switch Other Wireless Terminal Devices 2.2. Key Features The following table describes the detailed features of EM12-G. Table 2: Key Features of EM12-G Feature Details Function Interface PCI Express M.2 Interface Power Supply Supply voltage: 3.135V~4.4V Typical supply voltage: 3.7V Transmitting Power LTE Features UMTS Features Internet Protocol Features Class 3 (23dBm2dB) for LTE-FDD bands Class 3 (23dBm2dB) for LTE-TDD bands Class 3 (24dBm+1/-3dB) for WCDMA Support up to LTE Cat 12 Support 1.4MHz to 20MHz RF bandwidth Support MIMO in DL direction FDD: Max 600Mbps (DL)/150Mbps (UL) TDD: Max 408Mbps (DL)/90Mbps (UL) Support 3GPP R8 DC-HSDPA, HSPA+, HSDPA, HSUPA and WCDMA Support QPSK, 16-QAM and 64-QAM modulation DC-HSDPA: Max 42Mbps (DL) HSUPA: Max 5.76Mbps (UL) WCDMA: Max 384Kbps (DL)/Max 384Kbps (UL) Support PPP/QMI/NTP*/TCP*/UDP*/FTP*/HTTP*/PING*/HTTPS*/SMTP*

/MMS*/FTPS*/SMTPS*/SSL* protocols Support the protocols PAP (Password Authentication Protocol) and CHAP

(Challenge Handshake Authentication Protocol) usually used for PPP connections SMS

(U)SIM Interfaces Text and PDU mode Point to point MO and MT SMS cell broadcast SMS storage: ME by default Support (U)SIM card: 1.8V, 3.0V Include USIM1 and USIM2 interfaces Support Dual SIM Single Standby*

EM12-G_Hardware_Design 13 / 62 Audio Feature PCM Interface USB Interface LTE-A Module Series EM12-G Hardware Design Support one digital audio interface: PCM interface WCDMA: AMR/AMR-WB LTE: AMR/AMR-WB Support echo cancellation and noise suppression Used for audio function with external codec Support 16-bit linear data format Support long frame synchronization and short frame synchronization Support master and slave modes, but must be the master in long frame synchronization Compliant with USB 3.0 and 2.0 specifications, with maximum transmission rates up to 5Gbps on USB 3.0 and 480Mbps on USB 2.0. Used for AT command communication, data transmission, firmware upgrade, software debugging, GNSS NMEA sentence output and voice over USB*

Support USB serial drivers for: Windows 7/8/8.1/10, Windows CE 5.0/6.0/7.0*, Linux 2.6/3.x/4.1~4.14, Android 4.x/5.x/6.x/7.x PCIE Interface*

Support PCIE interface, under development Antenna Interface Include main antenna, diversity antenna and GNSS antenna interfaces Rx-diversity Support LTE/WCDMA Rx-diversity GNSS Features AT Commands Gen 9HT Lite of Qualcomm Protocol: NMEA 0183 Compliant with 3GPP TS 27.007, 27.005 and Quectel enhanced AT commands Physical Characteristics Size: (42.00.15)mm (30.00.15)mm (2.30.1)mm Weight: TBD Temperature Range Operation temperature range: -30C~ +70C 1) Extended temperature range: -40C~ +85C 2) Storage temperature range: -40C ~ +90C Firmware Upgrade USB 2.0 interface and DFOTA*

RoHS All hardware components are fully compliant with EU RoHS directive NOTES 1. 2. 3. 1) Within operation temperature range, the module is 3GPP compliant. 2) Within extended temperature range, the module remains the ability to establish and maintain a voice, SMS, data transmission, emergency call, etc. There is no unrecoverable malfunction. There are also no effects on radio spectrum and no harm to radio network. Only one or more parameters like Pout might reduce in their value and exceed the specified tolerances. When the temperature returns to normal operating temperature levels, the module will meet 3GPP specifications again.

* means under development. EM12-G_Hardware_Design 14 / 62 LTE-A Module Series EM12-G Hardware Design 2.3. Functional Diagram The following figure shows a block diagram of EM12-G. Figure 1: Functional Diagram 2.4. Evaluation Board In order to help customers develop applications conveniently with EM12-G, Quectel supplies the evaluation board (M.2 EVB), USB to RS-232 converter cable, USB type-C cable, earphone, antenna and other peripherals to control or test the module. For more details, please refer to document [1]. EM12-G_Hardware_Design 15 / 62 BasebandPMICTransceiverANT_MAINANT_GNSSETVCCRESET#38.4MHzXOControlQLINKControlTxPRxDRxPCI Express M.2 Key-B InterfaceFULL_CARD_POWER_OFF#W_DISABLE1#USB2.0&USB3.0(U)SIM1&(U)SIM2WWAN_LED#WAKE_ON_WAN#NAND +DDR2 SDRAMPCMW_DISABLE2#GPIOsTx/Rx BlocksANT_DIVPCIE*

LTE-A Module Series EM12-G Hardware Design 3 Application Interfaces The physical connections and signal levels of EM12-G comply with PCI Express M.2 specifications. This chapter mainly describes the definition and application of the following interfaces/signals/pins of EM12-G:

(U)SIM interfaces Power supply USB interface PCIE interface*

PCM and I2C interfaces Control and indicator signals Tunable antenna control interface*

Configuration pins NOTE

* means under development. EM12-G_Hardware_Design 16 / 62 LTE-A Module Series EM12-G Hardware Design 3.1. Pin Assignment The following figure shows the pin assignment of EM12-G. The top side contains EM12-G module and antenna connectors. Figure 2: Pin Assignment EM12-G_Hardware_Design 17 / 62 PIN2PIN74BOTPIN1PIN75TOPPin NameNo.CONFIG_275GND73GND71CONFIG_169RESET#67ANTCTL365ANTCTL263ANTCTL161ANTCTL059GND57PCIE_REFCLK+55PCIE_REFCLK-53GND51PCIE_RX+49PCIE_RX-47GND45PCIE_TX+43PCIE_TX-41GND39USB3.0_RX+37USB3.0_RX-35GND33USB3.0_TX+31USB3.0_TX-29GND27DPR25WAKE_ON_WAN#23CONFIG_021NotchNotchNotchNotchGND11USB_DM9USB_DP7GND5GND3CONFIG_31No.Pin Name74VCC72VCC70VCC68NC66USIM1_DET64RESERVED62RESERVED60RESERVED58I2C_SCL56I2C_SDA54NC52NC50NC48USIM2_VDD46USIM2_RESET44USIM2_CLK42USIM2_DATA40USIM2_DET38NC36USIM1_VDD34USIM1_DATA32USIM1_CLK30USIM1_RESET28PCM_SYNC26W_DISABLE2#24PCM_OUT22PCM_IN20PCM_CLKNotchNotchNotchNotch10WWAN_LED#8W_DISABLE1#6FULL_CARD_POWER_OFF#4VCC2VCCPIN11PIN10 LTE-A Module Series EM12-G Hardware Design 3.2. Pin Description The following tables show the pin definition and description of EM12-G on the 75-pin application. Table 3: Definition of I/O Parameters Type IO DI DO OD PI PO Description Bidirectional Digital input Digital output Open drain Power input Power output Table 4: Pin Description Pin No. M.2 Socket 2 WWAN Module Pinout EM12-G Pin Name 1 CONFIG_3 CONFIG_3 3.3V GND 3.3V GND VCC GND VCC GND 2 3 4 5 6 FULL_CARD_ POWER_OFF#

FULL_CARD_ POWER_OFF#

DI I/O Description Comment Not connected internally. EM12-G is configured as WWAN-USB 3.0. PI Power supply Ground PI Power supply Ground A signal to control power-on/-off of the module. When it is at low level, the module powers off. When it is at high level, the module powers on. Vmin=3.135V Vnorm=3.7V Vmax=4.4V Vmin=3.135V Vnorm=3.7V Vmax=4.4V Pulled down internally EM12-G_Hardware_Design 18 / 62 LTE-A Module Series EM12-G Hardware Design 7 8 9 USB_D+

USB_DP IO USB 2.0 differential data bus (+) W_DISABLE1#

W_DISABLE1#

DI Airplane mode control. Active low. 1.8V/3.3V power domain USB_D-

USB_DM IO USB 2.0 differential data bus (-) 10 GPIO_9 WWAN_LED#

OD It is an open collector and active low signal. It allows the module to provide RF status indication via LED devices provided by the system. 3.3V power domain 11 GND 12 Key 13 Key 14 Key 15 Key 16 Key 17 Key 18 Key 19 Key GND Notch Notch Notch Notch Notch Notch Notch Notch Ground Notch Notch Notch Notch Notch Notch Notch Notch 20 GPIO_5

(AUDIO_0) PCM_CLK IO 21 CONFIG_0 CONFIG_0 PCM data bit clock. In master mode, it is an output signal. In slave mode, it is an input signal. If unused, keep it open. Connected to GND internally. EM12-G is configured as WWAN-USB 3.0. 1.8V power domain 22 23 24 GPIO_6

(AUDIO_1) PCM_IN DI PCM data input GPIO_11

(WOWWAN#) WAKE_ON_ WAN#

OD A signal to wake up the host. It is an open collector and active low signal. GPIO_7

(AUDIO_2) PCM_OUT DO PCM data output 25 DPR DPR DI 26 GPIO_10

(W_DISABLE2#) W_DISABLE2#* DI Dynamic power reduction. High level by default. GNSS enable control. Active low. 1.8V power domain 1.8V power domain 1.8V power domain 1.8V power domain 1.8V/3.3V power domain 27 GND GND Ground 28 GPIO_8 PCM_SYNC IO PCM data frame synchronization 1.8V power EM12-G_Hardware_Design 19 / 62 LTE-A Module Series EM12-G Hardware Design

(AUDIO_3) signal domain 29 USB3.0-TX-

USB3.0_TX-

DO USB 3.0 transmit data (-) 30 UIM-RESET USIM1_RESET DO

(U)SIM1 card reset 31 USB3.0-TX+

USB3.0_TX+

DO USB 3.0 transmit data (+) 32 UIM-CLK USIM1_CLK DO

(U)SIM1 card clock 33 GND GND Ground 34 UIM-DATA USIM1_DATA IO

(U)SIM1 card data 35 USB3.0-RX-

USB3.0_RX-

DI USB 3.0 receive data (-) 36 UIM-PWR USIM1_VDD PO Power supply for (U)SIM1 card 37 USB3.0-RX+

USB3.0_RX+

DI USB 3.0 receive data (+) 38 N/C 39 GND 40 GPIO_0

(SIM_DET2) NC GND NC Ground USIM2_DET DI

(U)SIM2 card insertion detection 41 PETn0 PCIE_TX-

DO PCIE transmit data (-) 42 GPIO_1

(SIM_DAT2) USIM2_DATA IO

(U)SIM2 card data 43 PETp0 PCIE_TX+

DO PCIE transmit data (+) 44 GPIO_2

(SIM_CLK2) USIM2_CLK DO

(U)SIM2 card clock 45 GND GND Ground 46 GPIO_3

(SIM_RST2) USIM2_RESET DO

(U)SIM2 card reset 47 PERn0 PCIE_RX-

DI PCIE receive data (-) 48 GPIO_4

(SIM_PWR2) USIM2_VDD PO Power supply for (U)SIM2 card 49 PERp0 PCIE_RX+

DI PCIE receive data (+) 50 PRRST#

PCIE_RST_N DI PCIE reset. Active low. 1.8V/3.0V power domain 1.8V/3.0V power domain Pulled up to USIM2_VDD internally 1.8V/3.0V power domain Pulled up internally Pulled up to USIM2_VDD internally 1.8V/3.0V power domain 1.8V/3.0V power domain 1.8V/3.0V power domain 3.3V power domain EM12-G_Hardware_Design 20 / 62 LTE-A Module Series EM12-G Hardware Design 51 GND GND Ground 52 CLKREQ#

PCIE_CLKREQ_ N IO PCIE clock request. Active low. 3.3V power domain 53 REFCLKn PCIE_REFCLK- AI PCIE reference clock(-) 54 PEWAKE#

PCIE_WAKE_N IO PCIE wake on host. Active low. 3.3V power domain 55 REFCLKp PCIE_REFCLK+ AI PCIE reference clock(+) 56 N/C I2C_DATA IO I2C serial data. Used for external codec. 57 GND GND Ground 58 N/C I2C_CLK DO I2C serial clock. Used for external codec. 59 ANTCTL0 ANTCTL0*

DO Tunable antenna control. 60 COEX3 RESERVED Reserved 61 ANTCTL1 ANTCTL1*

DO Tunable antenna control. 62 COEX2 RESERVED Reserved 63 ANTCTL2 ANTCTL2*

DO Tunable antenna control. 64 COEX1 RESERVED Reserved 65 ANTCTL3 ANTCTL3*

DO Tunable antenna control. 66 SIM_DETECT USIM1_DET DI

(U)SIM1 card insertion detection 67 RESET#

RESET#

DI System reset. Active low. 68 SUSCLK (32kHz) NC NC 69 CONFIG_1 CONFIG_1 Connected to GND internally. EM12-G is configured as WWAN-USB 3.0. 70 3.3V 71 GND 72 3.3V VCC GND VCC PI Power supply Ground PI Power supply 1.8V power domain 1.8V power domain 1.8V power domain 1.8V power domain Pulled up internally Vmin=3.135V Vnorm=3.7V Vmax=4.4V Vmin=3.135V Vnorm=3.7V Vmax=4.4V EM12-G_Hardware_Design 21 / 62 LTE-A Module Series EM12-G Hardware Design 73 GND 74 3.3V GND VCC Ground PI Power supply 75 CONFIG_2 CONFIG_2 Not connected internally. EM12-G is configured as WWAN-USB 3.0. Vmin=3.135V Vnorm=3.7V Vmax=4.4V NOTES 1. Keep all NC, reserved and unused pins unconnected. 2.

* means under development. 3.3. Power Supply The following table shows pin definition of VCC pins and ground pins. Table 5: Definition of VCC and GND Pins Pin No. Pin Name I/O Power Domain Description 2, 4, 70, 72, 74 VCC PI 3.135V~4.4V 3.7V typical DC supply 3, 5, 11, 27, 33, 39, 45, 51, 57, 71, 73 GND 3.3.1. Decrease Voltage Drop Ground The power supply range of the module is from 3.135V to 4.4V. Please make sure that the input voltage will never drop below 3.135V, otherwise the module will be powered off automatically. The following figure shows the maximum voltage drop during radio transmission in 3G and 4G networks. EM12-G_Hardware_Design 22 / 62 VCCMax Tx powerMin.3.135VRippleDropMax Tx power LTE-A Module Series EM12-G Hardware Design Figure 3: Power Supply Limits during Radio Transmission To decrease voltage drop, a bypass capacitor of about 220F with low ESR (ESR=0.7) should be used, and a multi-layer ceramic chip capacitor (MLCC) array should also be reserved due to its ultra-low ESR. It is recommended to use three ceramic capacitors (100nF, 33pF, 10pF) for composing the MLCC array, and place these capacitors close to VCC pins. The main power supply from an external application has to be a single voltage source. The width of VCC trace should be no less than 2mm. In principle, the longer the VCC trace is, the wider it will be. In addition, in order to get a stable power source, it is recommended to use a zener diode with reverse zener voltage of 5.1V and dissipation power more than 0.5W. The following figure shows a reference circuit of VCC. Figure 4: Reference Circuit of VCC 3.3.2. Reference Design for Power Supply Power design for the module is very important, as the performance of the module largely depends on the power source. The power supply is capable of providing sufficient current up to 2A at least. If the voltage drop between the input and output is not too high, it is suggested that an LDO should be used to supply power for the module. If there is a big voltage difference between the input source and the desired output

(VCC), a buck converter is preferred to be used as the power supply. The following figure shows a reference design for +5V input power source. The typical output of the power supply is about 3.7V and the maximum load current is 3A. EM12-G_Hardware_Design 23 / 62 ModuleVCCVCCC1220uF+D15.1VC21uFC3100nFC433pFC510pF LTE-A Module Series EM12-G Hardware Design Figure 5: Reference Design of Power Supply NOTE In order to avoid damages to the internal flash, please do not switch off the power supply directly when the module is working. It is suggested that the power supply can be cut off after pulling down FULL_CARD_POWER_OFF# for about 100ms. 3.4. Turn on and off Scenarios 3.4.1. Turn on the Module Driving the FULL_CARD_POWER_OFF# pin to a high level will power on the module. The following table shows the definition of FULL_CARD_POWER_OFF#. Table 6: Definition of FULL_CARD_POWER_OFF# Pin Pin Name Pin No. Description DC Characteristics Comment FULL_CARD _POWER_ OFF#

6 A signal to control power-on/-off of the module. When it is at low level, the module powers off. When it is at high level, the module powers on. VIHmax=4.4V VIHmin=0.7V VILmax=0.5V Pulled down internally. EM12-G_Hardware_Design 24 / 62 LDO_INC1C2MIC29302WUU1INOUTENGNDADJ24135VCC100nFC3470uFC4100nFR2100K 1%51K 1%R3470uF470R51KR4R1MCU_POWER_ON/OFF47K4.7KR5R6C5C633pF10pFTVSD1 LTE-A Module Series EM12-G Hardware Design 3.4.1.1. Turn on the Module Through GPIO Controlled FULL_CARD_POWER_OFF#

It is recommended to use a GPIO from host to control FULL_CARD_POWER_OFF#. A simple reference circuit is illustrated in the following figure. Figure 6: Turn on the Module Through GPIO Controlled FULL_CARD_POWER_OFF#

3.4.1.2. Turn on the Module Automatically If FULL_CARD_POWER_OFF# is pulled up to 3.3V with a 5k~10k resistor, the module will be powered on automatically when the power supply for VCC is applied, and will be powered off when the power supply is removed. A reference circuit is shown in the following figure. Figure 7: Turn on the Module Automatically EM12-G_Hardware_Design 25 / 62 ModuleHostGNDGNDGPIOFULL_CARD_POWER_OFF#3.3VModuleFULL_CARD_POWER_OFF#10K3.3V LTE-A Module Series EM12-G Hardware Design The turn on scenario is illustrated in the following figure. Figure 8: Timing of Turning on Module NOTE Please make sure that VCC is stable before pulling down FUL_CARD_POWER_OFF# pin. The time between them is no less than 30ms. 3.4.2. Turn off the Module 3.4.2.1. Turn off the Module Through FULL_CARD_POWER_OFF#

Driving the FULL_CARD_POWER_OFF# pin to low will turn off the module. The power-down scenario is illustrated in the following figure. Figure 9: Timing of Turning off the Module Through FULL_CARD_POWER_OFF#

EM12-G_Hardware_Design 26 / 62 VIL0.2VVIH1.19VVCCFULL_CARD_POWER_OFF#RESET#BootingActiveModule StatusNOTE12.5sOFFVCCFULL_CARD_POWER_OFF#RUNNINGOFFModuleStatusON LTE-A Module Series EM12-G Hardware Design 3.4.2.2. Turn off the Module via AT Command The module can also be turned off by AT+QPOWD command. For more details about the command, please refer to document [2]. 3.5. Reset the Module The RESET# pin is used to reset the module. The module can be reset by driving RESET# to a low level voltage for 250ms~600ms. Table 7: RESET# Pin Definition Pin Name Pin No. Description DC Characteristics Comment RESET#

67 Reset the module VIHmax=2.1V VIHmin=1.3V VILmax=0.5V An open collector/collector driver or button can be used to control the RESET# pin. Figure 10: Reference Circuit of RESET# by Using Driving Circuit EM12-G_Hardware_Design 27 / 62 Reset pulseRESET#4.7K47K LTE-A Module Series EM12-G Hardware Design Figure 11: Reference Circuit of RESET# by Using Button The reset scenario is illustrated in the following figure. Figure 12: Timing of Resetting Module NOTE Please ensure that there is no large capacitance on RESET# pin. 3.6. (U)SIM Interfaces The (U)SIM interface circuitry meets ETSI and IMT-2000 requirements. Both 1.8V and 3.0V (U)SIM cards are supported, and Dual SIM Single Standby* function is supported. EM12-G_Hardware_Design 28 / 62 RESET#S2Close to S2TVSVIL0.5VVIH1.3VVCC250msResettingModule StatusRunningRESET#Restart600ms LTE-A Module Series EM12-G Hardware Design Table 8: Pin Definition of (U)SIM Interfaces Pin Name Pin No. I/O Description Comment USIM1_VDD 36 PO Power supply for (U)SIM1 card Either 1.8V or 3.0V is supported by the module automatically. USIM1_DATA 34 IO Data signal of (U)SIM1 card USIM1_CLK 32 DO Clock signal of (U)SIM1 card USIM1_RESET 30 DO Reset signal of (U)SIM1 card USIM1_DET 66 DI

(U)SIM1 card insertion detection. Active high. Pulled up internally. When (U)SIM1 card is present, it is at high level. When (U)SIM1 card is absent, it is at low level. USIM2_VDD 48 PO Power supply for (U)SIM2 card Either 1.8V or 3.0V is supported by the module automatically. USIM2_DATA 42 IO Data signal of (U)SIM2 card USIM2_CLK 44 DO Clock signal of (U)SIM2 card USIM2_RESET 46 DO Reset signal of (U)SIM2 card USIM2_DET 40 DI

(U)SIM2 card insertion detection. Active high. Pulled up internally. When (U)SIM2 card is present, it is at high level. When (U)SIM2 card is absent, it is at low level. EM12-G supports (U)SIM card hot-plug via the USIM_DET pin, which is a level trigger pin. The USIM_DET is normally short-circuited to ground when (U)SIM card is not inserted. When the (U)SIM card is inserted, the USIM_DET will change from low to high level. The rising edge will indicate insertion of the

(U)SIM card. When the (U)SIM card is removed, the USIM_DET will change from high to low level. This falling edge will indicate the absence of the (U)SIM card. The following figure shows a reference design of (U)SIM interface with normally short-circuited (U)SIM card connector. EM12-G_Hardware_Design 29 / 62 LTE-A Module Series EM12-G Hardware Design Figure 13: Reference Circuit of Normally Short-Circuited (U)SIM Card Connector Normally Short-Circuited (U)SIM Card Connector:

When the (U)SIM is absent, CD is short-circuited to SW and USIM_DET is at low level. When the (U)SIM is inserted, CD is open to SW and USIM_DET is at high level. The following figure shows a reference design of (U)SIM interface with normally open (U)SIM card connector. Figure 14: Reference Circuit of Normally Open (U)SIM Card Connector Normally Open (U)SIM Card Connector:

When the (U)SIM is absent, CD is open to SW and USIM_DET is at low level. When the (U)SIM is inserted, CD is short-circuited to SW and USIM_DET is at high level. EM12-G_Hardware_Design 30 / 62 ModuleUSIM_VDDUSIM_RESETUSIM_CLKUSIM_DATAUSIM_DET22R22R22R100nF(U)SIM Card ConnectorGNDGND33pF33pF33pFVCCRSTCLKIOVPPGNDGNDUSIM_VDD15KGNDCDSWModuleUSIM_VDDUSIM_RESETUSIM_CLKUSIM_DATAUSIM_DET22R22R22R100nF(U)SIM Card ConnectorGND33pF33pF33pFVCCRSTCLKIOVPPGNDGNDUSIM_VDD15KGNDCD1.8V4.7K33KSW LTE-A Module Series EM12-G Hardware Design If (U)SIM card detection function is not needed, please keep USIM_DET unconnected. A reference circuit for (U)SIM card interface with a 6-pin (U)SIM card connector is illustrated in the following figure. Figure 15: Reference Circuit of a 6-Pin (U)SIM Card Connector In order to enhance the reliability and availability of the (U)SIM card in customers applications, please follow the criteria below in (U)SIM circuit design:

Keep placement of (U)SIM card connector as close as possible to the module. Keep the trace length as less than 200mm as possible. Keep (U)SIM card signals away from RF and VCC traces. Assure the ground between the module and the (U)SIM card connector short and wide. Keep the trace width of ground and USIM_VDD no less than 0.5mm to maintain the same electric potential. To avoid cross-talk between USIM_DATA and USIM_CLK, keep them away from each other and shield them with surrounded ground. In order to offer good ESD protection, it is recommended to add a TVS diode array with parasitic capacitance not exceeding 10pF. The 22 resistors should be added in series between the module and the (U)SIM card connector so as to suppress EMI spurious transmission and enhance ESD protection. The 33pF capacitors are used to filter out RF interference. Please note that the (U)SIM peripheral circuit should be close to the (U)SIM card connector. The pull-up resistor on USIM_DATA line can improve anti-jamming capability when long layout trace and sensitive occasion are applied, and should be placed close to the (U)SIM card connector. NOTE S

* means under development. EM12-G_Hardware_Design 31 / 62 ModuleUSIM_VDDUSIM_GNDUSIM_RESETUSIM_CLKUSIM_DATA22R22R22R100nF(U)SIM Card ConnectorGND33pF33pF33pFVCCRSTCLKIOVPPGNDGND15KUSIM_VDD LTE-A Module Series EM12-G Hardware Design 3.7. USB Interface EM12-G provides one integrated Universal Serial Bus (USB) interface which complies with the USB 3.0/2.0 specifications and supports super speed (5Gbps) on USB 3.0, high speed (480 Mbps) and full speed (12 Mbps) modes on USB 2.0. The USB interface is used for AT command communication, data transmission, GNSS NMEA output, software debugging, firmware upgrade and voice over USB*. The following table shows the pin definition of USB interface. Table 9: Pin Definition of USB Interface Pin No. Pin Name I/O Description Comment 7 9 29 31 35 37 USB_DP IO USB 2.0 differential data bus (+) USB_DM IO USB 2.0 differential data bus (-) USB3.0_TX-

DO USB 3.0 transmit data (-) USB3.0_TX+ DO USB 3.0 transmit data (+) USB3.0_RX- DI USB 3.0 receive data (-) USB3.0_RX+ DI USB 3.0 receive data (+) Require differential impedance of 90 Require differential impedance of 90 Require differential impedance of 90 For more details about the USB 2.0 & 3.0 specifications, please visit http://www.usb.org/home. The USB interface is recommended to be reserved for firmware upgrade in customers designs. The following figure shows a reference circuit of USB 2.0 & USB 3.0 interface. EM12-G_Hardware_Design 32 / 62 LTE-A Module Series EM12-G Hardware Design Figure 16: Reference Circuit of USB 2.0 & 3.0 Interface In order to ensure the integrity of USB 2.0 & 3.0 data line signal, R1/R2/R3/R4 components must be placed close to the module, capacitors C1 and C2 have been placed inside the module, capacitors C3 and C4 must be placed close to the MCU, and these components should be placed close to each other. In order to ensure the USB interface design corresponding with USB 2.0 & 3.0 specifications, please comply with the following principles:

It is important to route the USB 2.0 & 3.0 signal traces as differential pairs with total grounding. 1) For USB 2.0 routing traces, the trace impedance of the differential pair should be 90, and the trace length difference between the differential pair should be less than 2mm. 2) For USB 3.0 routing traces, the trace impedance of Tx and Rx differential pairs should be 90, and the trace length difference between Tx and Rx differential pairs should be less than 0.7mm. Do not route signal traces under crystals, oscillators, magnetic devices or RF signal traces. It is important to route the USB 2.0 & 3.0 differential traces in inner-layer with ground shielding on not only upper and lower layers but also right and left sides. If USB connector is used, please keep the ESD protection components as close as possible to the USB connector. Pay attention to the influence of junction capacitance of ESD protection components on USB 2.0 & 3.0 data lines. The capacitance value of ESD protection components should be less than 2.0pF for USB 2.0, and less than 0.4pF for USB 3.0. If possible, reserve a 0R resistor on USB_DP and USB_DM lines, respectively. EM12-G_Hardware_Design 33 / 62 GNDUSB3.0_TX-USB3.0_TX+GNDUSB3.0_RX-USB3.0_RX+USB3.0_RX-USB3.0_RX+USB3.0_TX-USB3.0_TX+C3C4USB_DPUSB_DMR1R20R0RUSB_DMUSB_DPC1C2ESD Array100nF100nF100nF100nFModuleMCUR3R4NM_0RNM_0RTest PointsMinimize these stubs LTE-A Module Series EM12-G Hardware Design NOTE S

* means under development. 3.8. PCIE Interface Under development 3.9. PCM and I2C Interfaces EM12-G supports audio communication via Pulse Code Modulation (PCM) digital interface and I2C interface. The PCM interface supports the following modes:

Primary mode (short frame synchronization, works as both master and slave) Auxiliary mode (long frame synchronization, works as master only) In primary mode, the data is sampled on the falling edge of the PCM_CLK and transmitted on the rising edge. The PCM_SYNC falling edge represents the MSB. In this mode, the PCM interface supports 256kHz, 512kHz, 1024kHz or 2048kHz PCM_CLK at 8kHz PCM_SYNC, and also supports 4096kHz PCM_CLK at 16kHz PCM_SYNC. In auxiliary mode, the data is sampled on the falling edge of the PCM_CLK and transmitted on the rising edge. The PCM_SYNC rising edge represents the MSB. In this mode, PCM interface operates with a 256kHz PCM_CLK and an 8kHz, 50% duty cycle PCM_SYNC only. EM12-G supports 16-bit linear data format. The following figures show the primary modes timing relationship with 8kHz PCM_SYNC and 2048kHz PCM_CLK, as well as the auxiliary modes timing relationship with 8kHz PCM_SYNC and 256kHz PCM_CLK. EM12-G_Hardware_Design 34 / 62 LTE-A Module Series EM12-G Hardware Design Figure 17: Primary Mode Timing Figure 18: Auxiliary Mode Timing The following table shows the pin definition of PCM and I2C interfaces which can be applied on audio codec design. Table 10: Pin Definition of PCM and I2C Interfaces Pin Name Pin No. I/O Description Comment PCM_IN PCM_OUT 22 24 DI PCM data input 1.8V power domain. DO PCM data output 1.8V power domain. EM12-G_Hardware_Design 35 / 62 PCM_CLKPCM_SYNCPCM_OUTMSBLSBMSB125us12256255PCM_INMSBLSBMSBPCM_CLKPCM_SYNCPCM_OUTMSBLSBPCM_IN125usMSB123231LSB LTE-A Module Series EM12-G Hardware Design PCM_SYNC 28 IO PCM data frame synchronization signal PCM_CLK 20 IO PCM data bit clock I2C_SCL I2C_SDA 58 56 DO I2C serial clock IO I2C serial data 1.8V power domain. 1.8V power domain. In master mode, it is an output signal. In slave mode, it is an input signal. If unused, keep it open. Used for external codec. Require an external pull-up to 1.8V. The clock and mode can be configured by AT command, and the default configuration is master mode using short frame synchronization format with 2048kHz PCM_CLK and 8kHz PCM_SYNC. Please refer to document [2] for details about AT+QDAI command. The following figure shows a reference design of PCM interface with an external codec IC. Figure 19: Reference Circuit of PCM Application with Audio Codec NOTES 1. It is recommended to reserve an RC (R=22, C=22pF) circuit on the PCM lines, especially for PCM_CLK. 2. EM12-G works as a master device pertaining to I2C interface. 3.10. Control and Indicator Signals The following table shows the pin definition of control and indicator signals. EM12-G_Hardware_Design 36 / 62 PCM_INPCM_OUTPCM_SYNCPCM_CLKI2C_SCLI2C_SDAModule1.8V4.7KBCLKLRCKDACADCSCLSDABIASMICBIASINPINNLOUTPLOUTNCodec4.7K LTE-A Module Series EM12-G Hardware Design Table 11: List of Control and Indicator Signals Pin No. NOTE Pin Name I/O Power Domain Description 10 WWAN_LED#

OD 3.3V WAKE_ON_WAN# OD 1.8V It is an open collector and active low signal. It is used to indicate the RF status of the module. A signal to wake up the host. It is an open collector and active low signal. W_DISABLE1#

DI 1.8V/3.3V Airplane mode control. Active low. W_DISABLE2#*

DI 1.8V/3.3V GNSS enable control. Active low. DPR DI 1.8V Dynamic power reduction. High level by default. 23 8 26 25

* means under development. 3.10.1. W_DISABLE1# Signal EM12-G provides a W_DISABLE1# signal to disable or enable airplane mode through hardware operation. The W_DISABLE1# pin is pulled up by default. Driving it to low level will let the module enter into airplane mode. In airplane mode, the RF function will be disabled. The RF function can also be enabled or disabled through software AT commands. The following table shows the RF function status of the module. Table 12: RF Function Status W_DISABLE1# Level AT Commands RF Function Status High Level AT+CFUN=1 Enabled High Level Low Level AT+CFUN=0 AT+CFUN=4 AT+CFUN=0 AT+CFUN=1 AT+CFUN=4 Disabled Disabled EM12-G_Hardware_Design 37 / 62 LTE-A Module Series EM12-G Hardware Design 3.10.2. WWAN_LED# Signal The WWAN_LED# signal is used to indicate the RF status of the module, and its typical current consumption is up to 40mA. In order to reduce the current consumption of the LED, a resistor must be placed in series with the LED, as illustrated in the figure below. The LED is ON when the WWAN_LED# signal is at a low voltage level. Figure 20: WWAN_LED# Signal Reference Circuit Diagram The following table shows the RF status indicated by WWAN_LED# signal. Table 13: Network Status Indications of WWAN_LED# Signal WWAN_LED# Level Description Low Level (LED ON) RF function is turned on High Level (LED OFF) RF function is turned off if any of the following circumstances occurs:

The (U)SIM card is not powered W_DISABLE1# signal is at low level (airplane mode enabled). AT+CFUN=4 (RF function disabled) 3.10.3. WAKE_ON_WAN# Signal The WAKE_ON_WAN# signal is an open collector signal, which requires a pull-up resistor on the host. When a URC returns, a 1s low level pulse signal will be outputted to wake up the host. The module operation status indicated by WAKE_ON_WAN# is shown as below. Table 14: State of the WAKE_ON_WAN# Signal WAKE_ON_WAN# State Module Operation Status Output a 1s low level pulse signal Call/SMS/Data is incoming (to wake up the host) Always at high level Idle/Sleep EM12-G_Hardware_Design 38 / 62 WWAN_LED#VCCR LTE-A Module Series EM12-G Hardware Design Figure 21: WAKE_ON_WAN# Behavior Figure 22: WAKE_ON_WAN# Signal Reference Circuit Design 3.10.4. DPR Signal EM12-G provides a DPR (Dynamic Power Reduction) signal for body SAR (Specific Absorption Rate) detection. The signal is sent by a host system proximity sensor to EM12-G module to provide an input trigger which will reduce the output power in the radio transmission. Table 15: Function of the DPR Signal DPR Level Function High/Floating Max transmitting power will NOT be backed off Max transmitting power will be backed off by executing AT+QCFG="sarcfg"

command Low NOTE Please refer to document [2] for more details about AT+QCFG="sarcfg" command. EM12-G_Hardware_Design 39 / 62 Wake up the host1sHighLow(external pull-up)ModuleHostWAKE_ON_WAN#10KVCC from the Host LTE-A Module Series EM12-G Hardware Design 3.11. Tunable Antenna Control Interface*

ANTCTL[0:3] signals are used for tunable antenna control and should be routed to an appropriate antenna control circuitry. More details about the interface will be added in the future version of the document. Table 16: Pin Definition of Tunable Antenna Control Interface*

Pin Name Pin No. I/O Description Comment ANTCTL0*

ANTCTL1*

ANTCTL2*

ANTCTL3*

59 61 63 65 DO DO DO DO Tunable antenna control 1.8V power domain Tunable antenna control 1.8V power domain Tunable antenna control 1.8V power domain Tunable antenna control 1.8V power domain NOTE

* means under development. 3.12. Configuration Pins EM12-G provides 4 configuration pins, and it is configured as WWAN-USB 3.0 2. Table 17: Pin Definition of Configuration Pins Pin No. Pin Name I/O Power Domain Description 21 69 75 1 CONFIG_0 CONFIG_1 CONFIG_2 CONFIG_3 0 0 0 0 Connected to GND internally. Connected to GND internally. NC NC The 4 pins on EM12-G module are defined as below:

EM12-G_Hardware_Design 40 / 62 LTE-A Module Series EM12-G Hardware Design Table 18: List of Configuration Pins Config_0

(Pin 21) Config_1

(Pin 69) Config_2

(Pin 75) Config_3

(Pin 1) Module Type and Main Host Interface Port Configuration GND GND NC NC WWAN-USB 3.0 2 EM12-G_Hardware_Design 41 / 62 LTE-A Module Series EM12-G Hardware Design 4 GNSS Receiver 4.1. General Description EM12-G includes a fully integrated global navigation satellite system solution that supports Gen9C-Lite of Qualcomm (GPS, GLONASS, BeiDou Galileo and QZSS). EM12-G supports standard NMEA-0183 protocol, and outputs NMEA sentences at 1Hz data update rate via USB interface by default. By default, EM12-G GNSS engine is switched off. It has to be switched on via AT command. For more details about GNSS engine technology and configurations, please refer to document [3]. EM12-G_Hardware_Design 42 / 62 LTE-A Module Series EM12-G Hardware Design 5 Antenna Interfaces EM12-G provides a main antenna interface, an Rx-diversity antenna interface which is used to resist the fall of signals caused by high speed movement and multipath effect, and a GNSS antenna interface. The antenna ports have an impedance of 50. 5.1. Main/Rx-diversity Antenna Interfaces The main/Rx-diversity/GNSS antenna interfaces are shown as below. Figure 23: Antenna Interfaces on the Module EM12-G_Hardware_Design 43 / 62 LTE-A Module Series EM12-G Hardware Design 5.1.1. Operating Frequency Table 19: EM12-G Operating Frequencies 3GPP Band Transmit WCDMA B1 1920~1980 WCDMA B2 1850~1910 WCDMA B3 1710~1785 WCDMA B4 1710~1755 WCDMA B5 824~849 WCDMA B8 880~915 Receive 2110~2170 1930~1990 1805~1880 2110~2155 869~894 925~960 WCDMA B9 1750~1785 1845~1880 WCDMA B19 830~845 LTE B1 LTE B2 LTE B3 LTE B4 LTE B5 LTE B7 LTE B8 LTE B9 LTE B12 LTE B13 LTE B14 LTE B17 LTE B18 LTE B19 1920~1980 1850~1910 1710~1785 1710~1755 824~849 875~890 2110~2170 1930~1990 1805~1880 2110~2155 869~894 2500~2570 2620~2690 880~915 925~960 1749.9~1784.9 1844.9~1879.9 699~716 777~787 788~798 704~716 815~830 830~845 729~746 746~756 758~768 734~746 860~875 875~890 Unit MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz EM12-G_Hardware_Design 44 / 62 LTE-A Module Series EM12-G Hardware Design 832~862 791~821 1447.9~1462.9 1495.9~1510.9 1850~1915 1930~1995 814~849 703~748

2305~2315

2570~2620 1880~1920 2300~2400 2496~2690 1710~1780 859~894 758~803 717~728 2350~2360 1452~1496 2570~2620 1880~1920 2300~2400 2496~2690 2110~2200 MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz MHz LTE B20 LTE B21 LTE B25 LTE B26 LTE B28 LTE B29 LTE B30 LTE B32 LTE B38 LTE B39 LTE B40 LTE B41 LTE B66 5.2. GNSS Antenna Interface The following table shows frequency specification of GNSS antenna interface. Table 20: GNSS Frequency Type Frequency GPS/Galileo 1575.421.023 GLONASS 1597.5~1605.8 BeiDou 1561.0982.046 Unit MHz MHz MHz EM12-G_Hardware_Design 45 / 62 LTE-A Module Series EM12-G Hardware Design 5.3. Antenna Installation 5.3.1. Antenna Requirements The following table shows the requirements on main antenna, Rx-diversity antenna and GNSS antenna. Table 21: Antenna Requirements Type Requirements GNSS 1) Frequency range: 1559MHz ~ 1609MHz Polarization: RHCP or linear VSWR: < 2 (Typ.) Passive antenna gain: > 0dBi VSWR: 2 Efficiency: > 30%

Max Input Power: 50W Input Impedance: 50 Cable insertion loss: <1dB

(WCDMA B5/B8/B19, LTE B5/B8/B12/B13/B14/B17/B18/B19/B20/B26/B28/B29) Cable insertion loss: <1.5dB

(WCDMA B1/B2/B3/B4/B9, LTE B1/B2/B3/B4/B9/B21/B25/B32/B39/B66) Cable insertion loss <2dB

(LTE B7/B30/B38/B40/B41) WCDMA/LTE NOTE 1) It is recommended to use a passive GNSS antenna when LTE B13 or B14 is supported, as the use of active antenna may generate harmonics which will affect the GNSS performance. 5.3.2. Recommended RF Connector for Antenna Installation EM12-G is mounted with standard 2mm 2mm receptacle RF connectors for convenient antenna connection. The connector dimensions are illustrated below:

EM12-G_Hardware_Design 46 / 62 LTE-A Module Series EM12-G Hardware Design Figure 24: EM12-G RF Connector Dimensions (Unit: mm) Table 22: Major Specifications of the RF Connector Item Specification Nominal Frequency Range DC to 6GHz Nominal Impedance 50 Temperature Rating

-40C to +85C Voltage Standing Wave Ratio (VSWR) Meet the requirements of:

Max 1.3 (DC~3GHz) Max 1.45 (3GHz~6GHz) The receptacle RF connector used in conjunction with EM12-G will accept two types of mating plugs that will meet a maximum height of 1.2mm using a 0.81mm coaxial cable or a maximum height of 1.45mm utilizing a 1.13mm coaxial cable. The following figure shows the specifications of mating plugs using 0.81mm coaxial cables. EM12-G_Hardware_Design 47 / 62 LTE-A Module Series EM12-G Hardware Design Figure 25: Specifications of Mating Plugs Using 0.81mm Coaxial Cables The following figure illustrates the connection between the receptacle RF connector on EM12-G and the mating plug using a 0.81mm coaxial cable. Figure 26: Connection between RF Connector and Mating Plug Using 0.81mm Coaxial Cable The following figure illustrates the connection between the receptacle RF connector on EM12-G and the mating plug using a 1.13mm coaxial cable. EM12-G_Hardware_Design 48 / 62 LTE-A Module Series EM12-G Hardware Design Figure 27: Connection between RF Connector and Mating Plug Using 1.13mm Coaxial Cable EM12-G_Hardware_Design 49 / 62 LTE-A Module Series EM12-G Hardware Design 6 Electrical, Reliability and Radio Characteristics 6.1. Absolute Maximum Ratings Absolute maximum ratings for power supply and voltage on digital and analog pins of the module are listed in the following table. Table 23: Absolute Maximum Ratings Parameter VCC Voltage at Digital Pins Min.

-0.3

-0.3 6.2. Power Supply Requirements Max. 4.7 2.3 Unit V V The typical input voltage of EM12-G is 3.7V, as specified by PCIe M.2 Electromechanical Spec Rev1.0. The following table shows the power supply requirements of EM12-G. Table 24: Power Supply Requirements Parameter Description Min. Typ. Max. VCC Power Supply 3.135 3.7 4.4 Unit V EM12-G_Hardware_Design 50 / 62 LTE-A Module Series EM12-G Hardware Design 6.3. I/O Requirements Table 25: I/O Requirements Parameter Description Min. Max. Unit Input high voltage 0.7 VDD18 1) VDD18+0.3 Input low voltage

-0.3 0.3 VDD18 Output high voltage VDD18-0.5 Output low voltage 0 VDD18 0.4 V V V V VIH VIL VOH VOL NOTE 1) VDD18 refers to I/O power domain. 6.4. Operation and Storage Temperatures Table 26: Operation and Storage Temperatures Parameter Min. Operation Temperature Range 1)

-30 Extended Temperature Range 2)

-40 Storage temperature Range

-40 Typ.

+25 Max. Unit

+70

+85

+90 C C C NOTES 1. 2. 1) Within operation temperature range, the module is 3GPP compliant. 2) Within extended temperature range, the module remains the ability to establish and maintain a voice, SMS, data transmission, emergency call, etc. There is no unrecoverable malfunction. There are also no effects on radio spectrum and no harm to radio network. Only one or more parameters like Pout might reduce in their value and exceed the specified tolerances. When the temperature returns to the normal operating temperature levels, the module will meet 3GPP specifications again. EM12-G_Hardware_Design 51 / 62 LTE-A Module Series EM12-G Hardware Design 6.5. Current Consumption(TBD) 6.6. RF Output Power The following table shows the RF output power of EM12-G module. Table 27: RF Output Power Frequency Max. WCDMA bands 24dBm+1/-3dB LTE- FDD bands 23dBm2dB LTE-TDD bands 23dBm2dB 6.7. RF Receiving Sensitivity Min.

<-50dBm

<-40dBm

<-40dBm The following tables show conducted RF receiving sensitivity of EM12-G module. Table 28: EM12-G Conducted RF Receiving Sensitivity(PRXDRX TBD) Frequency Primary (Typ.) Diversity (Typ.) SIMO1) (Typ.) 3GPP (SIMO) WCDMA B1

-109.5 WCDMA B2

-109.5 WCDMA B3

-109.5 WCDMA B4

-109.0 WCDMA B5

-110.5 WCDMA B8

-110.5 WCDMA B9

-109.5 WCDMA B19

-110.5

-106.7dBm

-104.7dbm

-103.7dbm

-106.7dBm

-104.7dbm

-103.7dBm

-105.7dBm

-106.7dBm LTE-FDD B1 (10M)

-96.5

-96.0

-98.5dbm

-96.3dBm EM12-G_Hardware_Design 52 / 62 LTE-A Module Series EM12-G Hardware Design LTE-FDD B2 (10M)

-97.5

-97.0

-99.5dbm

-94.3dBm LTE-FDD B3 (10M)

-97.0

-96.5

-99.0dbm

-93.3dBm LTE-FDD B4 (10M)

-97.0

-96.0

-99.0dBm

-96.3dBm LTE-FDD B5 (10M)

-98.5

-98.5

-100.5dBm

-94.3dBm LTE-FDD B7 (10M)

-96.5

-96.0

-98.5dBm

-94.3dBm LTE-FDD B8 (10M)

-98.0

-98.0

-101.5dBm

-93.3dBm LTE-FDD B9(10M)

-97.5

-97.5

-100.0dBm

-95.3dBm LTE-FDD B12 (10M)

-98.5

-99.0

-101.5dBm

-93.3dBm LTE-FDD B13 (10M)

-99.0

-99.0

-101.0dBm

-93.3dBm LTE-FDD B14 (10M)

-97.0

-97.5

-100.0dBm

-93.3dBm LTE-FDD B17 (10M)

-99.0

-99.0

-101.0dBm

-93.3dBm LTE-FDD B18 (10M)

-99.0

-99.0

-101.0dBm

-96.3dBm LTE-FDD B19 (10M)

-98.5

-98.5

-100.5dBm

-96.3dBm LTE-FDD B20 (10M)

-98.5

-98.5

-100.5dBm

-93.3dBm LTE-FDD B21 (10M)

-96.0

-96.0

-98.0dBm

-96.3dBm LTE-TDD B25 (10M)

-96.5

-97.0

-99.0dBm

-92.8dBm LTE-TDD B26 (10M)

-99.0

-98.5

-100.5dBm

-93.8dBm LTE-TDD B28 (10M)

-98.0

-99.0

-100.5dBm

-94.8dBm LTE-TDD B29 (10M)

LTE-TDD B30 (10M)

-97.0

-95.0

-98.0dBm

-95.3dBm LTE-TDD B32 (10M)

LTE-TDD B38 (10M)

-96.5

-96.0

-98.0dBm

-96.3dBm LTE-TDD B39 (10M)

-97.0

-97.5

-99.5dBm

-96.3dBm LTE-TDD B40 (10M)

-96.5

-96

-98.0dBm

-96.3dBm LTE-TDD B41 (10M)

-96.0

-95.5

-97.5dBm

-94.3dBm EM12-G_Hardware_Design 53 / 62 LTE-A Module Series EM12-G Hardware Design LTE-TDD B66 (10M)

-97.0

-96.0

-99.0dBm

-95.8dBm NOTES 1. 1) SIMO is a smart antenna technology that uses a single antenna at the transmitter side and multiple

(two for EM12-G) antennas at the receiver side, which can improve Rx performance. 2. 2) Per 3GPP specification. 6.8. ESD Characteristics The module is not protected against electrostatic discharge (ESD) in general. Consequently, it is subject to ESD handling precautions that typically apply to ESD sensitive components. Proper ESD handling and packaging procedures must be applied throughout the processing, handling and operation of any application that incorporates the module. The following table shows the module electrostatic discharge characteristics. Table 29: Electrostatic Discharge Characteristics (Temperature: 25C, Humidity: 40%) Tested Points Contact Discharge Air Discharge Unit VBAT, GND Antenna Interfaces Other Interfaces 5 4 0.5 10 8 1 kV kV kV 6.9. Thermal Dissipation EM12-G is designed to work over an extended temperature range. In order to achieve a maximum performance while working under extended temperatures or extreme conditions (such as with maximum power or data rate, etc.) for a long time, it is strongly recommended to add a thermal pad or other thermally conductive compounds between the module and the main PCB for thermal dissipation. The thermal dissipation area (i.e. the area for adding thermal pad) is show as below. The dimensions are measured in mm. EM12-G_Hardware_Design 54 / 62 LTE-A Module Series EM12-G Hardware Design Figure 28: Thermal Dissipation Area on Bottom Side of Module (Top View) There are some other measures to enhance heat dissipation performance:

Add ground vias as many as possible on PCB. Maximize airflow over/around the module. Place the module away from other heating sources. Module mounting holes must be used to attach (ground) the device to the main PCB ground. It is NOT recommended to apply solder mask on the main PCB where the modules thermal dissipation area is located. Select an appropriate material, thickness and surface for the outer housing (i.e. the mechanical enclosure) of the application device that integrates the module so that it provides good thermal dissipation. Customers may also need active cooling to pull heat away from the module. If possible, add a heatsink on the top of the module. A thermal pad should be used between the heatsink and the module, and the heatsink should be designed with as many fins as possible to increase heat dissipation area. EM12-G_Hardware_Design 55 / 62 LTE-A Module Series EM12-G Hardware Design 7 Mechanical Dimensions and Packaging This chapter mainly describes mechanical dimensions and packaging specifications of EM12-G module. All dimensions are measured in mm, and the tolerances for dimensions without tolerance values are 0.05mm. 7.1. Mechanical Dimensions of the Module Figure 29: Mechanical Dimensions of EM12-G (Unit: mm) EM12-G_Hardware_Design 56 / 62 LTE-A Module Series EM12-G Hardware Design 7.2. Standard Dimensions of M.2 PCI Express The following figure shows the standard dimensions of M.2 PCI Express. Please refer to document [4]

for detailed A and B. Figure 30: Standard Dimensions of M.2 Type 3042-S3 (Unit: mm) According to M.2 nomenclature, EM12-G is Type 3042-S3-B (30.0mm 42.0mm, max component height on the top is 1.5mm and single-sided, key ID is B). Figure 31: M.2 Nomenclature EM12-G_Hardware_Design 57 / 62 LTE-A Module Series EM12-G Hardware Design 7.3. Design Effect Drawings of the Module Figure 32: Top View of the Module NOTE These are design effect drawings of EM12-G module. For more accurate pictures, please refer to the module that you get from Quectel. 7.4. M.2 Connector EM12-G adopts a standard PCI Express M.2 connector which compiles with the directives and standards listed in the document [4]. 7.5. Barcode Rule The PN (Q1-A2449) printed on the label is fixed for Quectel. For the SN shown in the top view, the first two digits indicate project stage. For example, D1 means DVT1. The next one digit indicates the code of the factory where the module is manufactured. The next EM12-G_Hardware_Design 58 / 62 LTE-A Module Series EM12-G Hardware Design four digits indicate the day, month and year when the module is manufactured. For instance, 18FD means 13th June, 2018. The next two digits indicate serial number of the manufacturing order. The last six digits vary by module which could not be the same in certain time. Meanwhile, the SN and IMEI can be checked by scanning the QR code. 7.6. Packaging EM12-G modules are packaged in trays. The following figure shows the tray size. Figure 33: Tray Size Each tray contains 10 modules. The smallest package contains 100 modules. Tray packaging procedure as below. 1. Use 10 trays to package 100 modules at a time (tray size: 247mm 172mm). 2. Place an empty tray on the top of the 10-tray stack. 3. Fix the stack with masking tape in # shape as shown in the figure. 4. Pack the stack with conductive bag, and then fix the bag with masking tape. 5. Place the IMEI No. list into the small carton. 6. Seal the carton and then label the seal with sealing sticker (small carton size: 250mm 175mm 128mm). EM12-G_Hardware_Design 59 / 62 LTE-A Module Series EM12-G Hardware Design Figure 34: Tray Packaging Procedure EM12-G_Hardware_Design 60 / 62 LTE-A Module Series EM12-G Hardware Design 8 Appendix References Table 30: Related Documents SN Document Name Remark

[1]

Quectel_M.2_EVB_User_Guide M.2 EVB User Guide

[2]

Quectel_EP06&EG06&EM06_AT_Commands_Manual EP06, EG06 and EM06 AT Commands Manual

[3]

Quectel_EP06&EG06&EM06_GNSS_AT_Commands_ Manual EP06, EG06 and EM06 GNSS AT Commands Manual

[4]

PCI Express M.2 Specification PCI Express Specification Table 31: Terms and Abbreviations Abbreviation Description bps Bits Per Second DC-HSPA+

Dual-carrier High Speed Packet Access DFOTA Delta Firmware Upgrade Over The Air DL ESD FDD GLONASS GNSS GPS GSM HR HSPA Down Link Electrostatic Discharge Frequency Division Duplexing GLObalnaya Navigatsionnaya Sputnikovaya Sistema, the Russian Global Navigation Satellite System Global Navigation Satellite System Global Positioning System Global System for Mobile Communications Half Rate High Speed Packet Access EM12-G_Hardware_Design 61 / 62 LTE-A Module Series EM12-G Hardware Design HSUPA High Speed Uplink Packet Access kbps LED LTE Mbps ME MIMO MLCC MMS MO MT PDU PPP RF Rx SAR SMS Tx UART UL URC Kilo Bits Per Second Light Emitting Diode Long Term Evolution Million Bits Per Second Mobile Equipment (Module) Multiple-Input Multiple-Output Multiplayer Ceramic Chip Capacitor Multimedia Messaging Service Mobile Originated Mobile Terminated Protocol Data Unit Point-to-Point Protocol Radio Frequency Receive Specific Absorption Rate Short Message Service Transmit Universal Asynchronous Receiver & Transmitter Up Link Unsolicited Result Code

(U)SIM WCDMA

(Universal) Subscriber Identification Module Wideband Code Division Multiple Access EM12-G_Hardware_Design 62 / 62

User Guide September 2021 D-UG143-001 www.dejero.com Dejero Labs Inc. 410 Albert Street, Suite 200 Waterloo, Ontario, N2L 3V3

+1 519 772 4824 Copyright, Trademarks, and Patents Copyright 2021 Dejero Labs Inc. Dejero is a trademark of Dejero Labs Inc. QuickTime is a trademark of Apple Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners. Dejero products or portions thereof are protected by patents granted and pending. Symbols and Conventions This document uses the following symbols and conventions:

Note: Shares important related information, reminders, recommendations, and suggestions. Tip: Shares helpful tips or alternative ways to accomplish a goal. Caution: Means that the action you take could cause harm to your equipment or device, cause you to lose data, or void your warranty. Warning: Describes an action that could cause you physical harm. Follow the guidelines in this document or the device itself when handling electrical equipment. 2 | Dejero EnGo 263 User Guide www.dejero.com Contents Safety Warnings and Hazards ............................................................................. 5 Handling and Operating Conditions ..................................................................... 7 About the Dejero EnGo 263 ................................................................................ 8 Whats included ................................................................................................... 9 About Dejero Control......................................................................................... 10 Powering the EnGo ........................................................................................... 10 Starting the EnGo ............................................................................................. 12 Using the EnGo ................................................................................................. 12 Connecting to the EnGo .................................................................................... 13 Identifying your EnGo backpack edition ............................................................ 16 About the EnGo Backpack Edition One ............................................................. 17 Inserting the EnGo into the EnGo Backpack Edition One .................................. 17 About the EnGo Backpack Edition Two ............................................................. 18 Inserting the EnGo into the EnGo Backpack Edition Two .................................. 19 About the Preview screen ................................................................................. 22 Changing SIM modules ..................................................................................... 24 Configuring the EnGo........................................................................................ 26 Managing Wi-Fi connections ............................................................................. 35 Managing return feeds ...................................................................................... 36 Managing SIM cards ......................................................................................... 37 Transmitting live ................................................................................................ 40 Enabling stream encryption ............................................................................... 41 Using the Intercom feature ................................................................................ 42 Using Record mode .......................................................................................... 44 Transferring files ............................................................................................... 49 About warning and error states ......................................................................... 50 Using Remote Control ....................................................................................... 50 Setting the display orientation ........................................................................... 51 Viewing connection information ......................................................................... 52 About stream indicators .................................................................................... 52 Troubleshooting ................................................................................................ 53 3 | Dejero EnGo 263 User Guide www.dejero.com Warning and error messages ............................................................................ 56 Technical specifications .................................................................................... 62 Additional help .................................................................................................. 65 4 | Dejero EnGo 263 User Guide www.dejero.com Warranty and Liability Reasonable care has been taken in preparing the information in this document. However, this document may contain omissions, technical inaccuracies, or typographical errors. Dejero Labs Inc. does not accept responsibility of any losses due to the use of this document. Product specifications are subject to change without notice. Due to the nature of wireless communication, transmission and reception of data can never be guaranteed. While Dejero strives to provide high-quality video transmission without significant delays, environmental and cellular network conditions beyond Dejeros control may result in data delay, corruption, or loss. Dejero accepts no responsibility for and is not liable for any loss or damage, including, but not limited to, revenue or personal injury, resulting from delays in, errors in, or failure to transmit or receive data using the Dejero platform. Warranty on the Dejero EnGo 263 is voided if the case is opened by anyone who has not been trained and certified by Dejero. For details, see Handling and Operating Conditions below. Safety Warnings and Hazards Read this section in its entirety before operating the Dejero EnGo 263. Federal Communications Commission statement EnGo complies with Part 15 of the FCC rules for a Class A device. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Any changes or modifications made to EnGo device not expressly approved by Dejero could void the user's authority to operate the equipment. Industry Canada statement EnGo complies with Industry Canada ICES-003 Class A specifications. EnGo contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. EnGo operation is restricted to the indoor use for the frequency band 51505250 MHz 5 | Dejero EnGo 263 User Guide www.dejero.com RF Exposure Notice THIS DEVICE MEETS THE GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. EnGo is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government and Industry Canada. Explosive Atmosphere The EnGo should be powered off in an area with a potentially explosive atmosphere such as fuelling areas, fuel or chemical transfer or storage areas, below deck on boats, or in areas where the air contains chemicals or particles such as grain, dust or metal powders. It is rare, but there is potential for PC-like devices, such as the EnGo, to generate sparks, which could trigger an explosion. Do not store the EnGo in the compartment of a vehicle that contains flammable gas, liquid, or explosives. Blasting or Construction Sites The EnGo should be powered off in areas where blasting is in progress, where explosives may be present, or near any other equipment that is susceptible to radio interference. Hospitals The EnGo should be powered off near medical equipment or life support systems, or near any other equipment that is susceptible to radio interference. Hospitals or other medical facilities often ask visitors, patients, and staff to switch off all electronic devices in some areas. Please make sure that you follow any local rules and regulations. Aircraft The EnGo should be powered off and not operated in any aircraft, whether in flight or on the ground; systems onboard the aircraft could be affected by radio interference. The EnGo 263 has an internal lithium-ion battery rated less than 100 watt-hours (Wh). The battery, if left inside the EnGo, is rated by the TSA and FAA as safe for travel on aircraft as checked luggage or as a carry-on. The internal battery should not be transported on an aircraft if it is removed from the EnGo. Driving The driver or operator of any vehicle should not operate the EnGo while in control of that vehicle. Doing so will detract from the drivers or operators control and operation of that vehicle. In-vehicle use Dejero Labs Inc. (Dejero) is not liable for any liabilities, obligations, loss, damage, personal injury, special, incidental or consequential damages for personal injury or other damage of any nature arising, including but not limited to those arising under any contract, warranty, negligence or in theory of contract or tort law, directly or indirectly as a result of the improper installation or 6 | Dejero EnGo 263 User Guide www.dejero.com use of its products in a vehicle or any other application. In order to safely install and use Dejero products full consideration of vehicle occupants, vehicle systems (i.e., the location of fuel lines, brakes lines, electrical, drive train or other systems), airbags and other safety equipment is recommended. Dejero specifically disclaims any responsibility for the improper use or installation of its products not consistent with the original vehicle manufacturers specifications. Personal Health and Safety For personal health and safety, the operator must maintain a minimum distance of 10 mm from the EnGo while it is powered on, except when using the touch screen. Medical Implant Devices It is possible that the radio modems in the EnGo may interfere with some types of medical devices (such as cardiac pacemakers or implant defibrillators), when operated close to the device. If you have one of these devices, you should seek advice from your doctor before operating the EnGo. For personal health and safety, persons concerned about exposure should maintain a minimum distance of 10 mm from the EnGo while it is powered on, except when using the touch screen. Hearing Devices People with hearing aids or cochlear implants may experience interfering noises when using or when nearby mobile devices. The level of interference depends on the type of aid or implant, the type of mobile device, and the distance between the two. Increasing the distance between the EnGo and the hearing device may reduce interference. Electrical Safety The socket-outlet shall be installed near the equipment and shall be easily accessible. Li-ion (rechargeable) battery notice Warning: The battery installed in this device may present a risk of damage, fire, or chemical burn if mistreated. Do not attempt to disassemble the device to access or replace the internal battery. Only authorised Dejero personnel can service the internal battery and the unit. Handling and Operating Conditions Read this section in its entirety before operating the EnGo. Handle Device with Care While the EnGois durable, it is possible to damage the device if it is dropped or thrown. Please handle with care. Damage sustained as the result of mishandling the EnGo renders the warranty null and void. 7 | Dejero EnGo 263 User Guide www.dejero.com Do Not Open the Case The EnGo case should remain sealed at all times to protect the sensitive electronics inside and ensure the safety of the operator. Opening the case renders the warranty null and void. Do Not Disassemble the Product Only authorized Dejero personnel can open, modify, or repair the EnGo unit. Unless authorized by Dejero personnel, any attempt by the user to open, disassemble, or repair the device renders the warranty null and void. Keep Air Vents Clear If the air vents are blocked, the EnGo may overheat and shut down. These vents are located on the top and bottom of the device. (The intake is protected by the black plastic antenna endcaps on the top and bottom.) Please keep these areas clear and unobstructed to ensure adequate airflow. Keep Device as Cool as Possible For optimal performance, keep the EnGo in well-ventilated areas, away from heat sources and direct exposure to sunlight. Avoid operating the EnGo in temperatures outside of the ambient range (0C to +45C / 32F to 113F). Keep Device Dry Keep the EnGo dry. Keep it covered during inclement conditions, while still ensuring adequate air flow to keep the EnGo cool. Do not expose it to liquid, moisture, or excessive humidity. The EnGo backpack is designed to be weather-resistant, but not weatherproof. Using the EnGo with backpacks other than those supplied by Dejero is not recommended and will void the warranty. About the Dejero EnGo 263 The Dejero EnGo 263 is a compact mobile transmitter that encodes high-quality video and transmits it over multiple IP connections to reliably deliver exceptional picture quality with extremely low latencyeven in challenging network conditions. Vehicle-mounted or worn in a backpack, EnGo is ideal for newsgathering, sports coverage, and live event broadcasting from remote locations, and while in motion. Reliable and simple to use, EnGo is designed for mobile video contribution professionals who require agility and versatility. Remarkable performance Blending up to eight network connections with Dejero Smart Blending Technology, EnGo reliably delivers exceptional picture quality with low latency, even in challenging bandwidth conditions. Get your live shot where others cant. 8 | Dejero EnGo 263 User Guide www.dejero.com Broadcast from virtually anywhere Cellular, Wi-Fi, and satellite connectivity from a compact transmitter enables you to reliably broadcast live from virtually anywhere. You can even broadcast live while in motion. Easy to use The simple, intuitive touch screen interface provides confidence monitoring, status information, and easy operation. Built-in intelligence does most of the work for you so you can focus on the shot. Exceptionally versatile Whether you put it in a backpack or mount it in your vehicle, the EnGo adapts to your needs. The latest LTE-A global modems and field-user accessible SIMs make it easy to go live using local SIMs. Whats included The EnGo includes the following items:

EnGo mobile transmitter Power adapter with country-specific cord EnGo backpack, which includes A power cable that connects directly to a D-Tap port on a battery or the included V-Mount or Gold Mount battery plates A backpack cover for weather protection Right angle SDI cable Right angle HDMI cable Mini-XLR to XLR or 3.5 mm audio adapter for IFB Quick Start Guide Note: The touch screen on the EnGo is a capacitive screen. If you are wearing gloves, you must remove them before using the screen. 9 | Dejero EnGo 263 User Guide www.dejero.com About Dejero Control When you manage the EnGo with Dejero Control, you can:

Assign live and recorded video, as well as file transfers, from the EnGo to a Dejero receiver. Geolocate the EnGo mobile transmitter. Preview and route feeds from the EnGo. Remotely control and configure the EnGo. Review analytics about the performance of the EnGo. Powering the EnGo When the EnGo is on, it runs on its internal battery. The EnGo does not supply power to the camera. The following icons appear on the Preview screen to indicate the batterys status. The percent that appears with each battery icon indicates the remaining charge. Running on auxiliary power (either a power source or an auxiliary battery). If the internal battery needs charging, the battery icon indicates that the battery is charging. Running on internal battery. Running on internal battery, but the remaining charge is 20% or less. Running on internal battery, but the remaining charge is 5% or less. If the power level falls below 2%, the EnGo turns off automatically. Battery error, but the EnGo is running on auxiliary power. For more information, select

> Warning. Battery error. For more information, select

> Warning. 10 | Dejero EnGo 263 User Guide www.dejero.com Note: When the EnGo 263 is off, it uses power from an attached power source (such as a power outlet or an auxiliary battery) to charge the internal battery. It continues to draw a small amount of that power even after the internal battery is charged fully. If the EnGo is attached to an auxiliary battery, keeping it connected can drain the auxiliary battery. The EnGos internal battery does not lose charge if you disconnect from a power source. Charge the EnGo When the battery is low, you must charge the EnGo. Charge the battery in EnGo fully prior to using it for the first time. Note: If the EnGo is off while the battery is charging, the Power button flashes slowly

(approximately once per second). The battery might not charge if the temperature is below 10 C /

50 F or above +45 C / 113 F, or if it has encountered a problem that caused the battery to fail. Charge the EnGo using a power outlet Note: Use only the charger that is included with the EnGo 263. You cannot use the charger from an EnGo hardware version 1.3 or earlier to charge the EnGo 263. 1. Connect the one end of the power cord to its power adapter. 2. Connect the power cord that is connected to the power adapter to the DC IN port on the side of the EnGo. 3. Plug the other end of the power cord into a power outlet. About the Power button settings The Power button on the EnGo provides information about the charging or battery status of the EnGo. Light setting Description No light The EnGo is off and is not connected to an external power source. Solid blue light The EnGo is on. If the EnGo is not connected to an external power source, a solid blue light indicates that the battery is charged to greater than 50%. If the EnGo is connected to a external power source, a solid blue light indicates that the device is powered by that source. 11 | Dejero EnGo 263 User Guide www.dejero.com Blue light flashing approximately once a second If the EnGo is off, the internal battery is charging but is not yet fully charged. If the device is on, the internal battery is below 50% but above 30%. This setting also indicates that the EnGo is not being charged. Blue light flashing approximately twice a second Blue light flashing approximately four times a second The EnGo is off, connected to an external power source, and the internal battery is fully charged. The EnGo is on and the internal battery is below 30%. The EnGo is not charging. Charge the EnGo using an auxiliary battery Use the included power cord to connect to a D-Tap port on an auxiliary battery or the V-Mount or Gold Mount battery plates to charge the EnGo. 1. Connect the power cord to the DC IN port on the side of the EnGo. 2. Perform one of the following actions:

Connect the power cord directly to an auxiliary battery. Connect the power cord to the battery plate. Slide an auxiliary battery onto the battery plate. Note: When you connect an auxiliary battery to the EnGo, the battery both powers and charges the EnGo (if the internal battery needs charging). Because it performs both functions, the battery level in the auxiliary battery drains faster. Starting the EnGo 1. On the front of the EnGo, press and hold

. While the transmitter turns on and establishes a network connection, start-up messages appear on the Preview screen. Using the EnGo You can use the EnGo in one of the following operation modes:

12 | Dejero EnGo 263 User Guide www.dejero.com Live: Transmit live video over network blending of cellular, Wi-Fi, Ethernet, or satellite connections to the Dejero receivers. Recording: Record video for later transmission. Use this mode when a live feed is not required, or when bandwidth is limited or not available. Live and Recording: Transmit live while also recording high-quality video to use later. Use this mode when network bandwidth is limited but you still need to broadcast live. Clip or File Transfer: Quickly transfer photos, scripts, graphics, or edited video packages to the Dejero receivers using the blended network connectivity. Record and Auto Transfer: Record a clip and transfer it to the receiver simultaneously. Use this mode when you need to have the clip available on the receiver quickly. Note: Audio and video data transmitted by the EnGo 263 can be encrypted using AES 256 encryption. For more information, see "Enabling stream encryption" on page 41. Connecting to the EnGo You can use the connection ports on either side of the EnGo to connect video and audio, Ethernet, or IFB. You can also use the USB ports on the EnGo. Connect video and audio The EnGo supports HDMI or SDI video input with embedded audio. 1. Plug the included SDI or HDMI cable into the video cameras output port. 2. Plug the SDI or HDMI cable into the video input port on the EnGo. 3. Make sure that all cables are firmly connected. 13 | Dejero EnGo 263 User Guide www.dejero.com The EnGo selects the correct video input automatically. If you do not see video on the screen, make sure that the cables are connected properly and that you are using a supported video format. If the video format is not detected automatically, you may need to configure the video settings. For more information, see "Configuring the EnGo" on page 26. Note: You can use the mini DP output on the EnGo to connect directly to an external DP display. You can also connect the mini DP output to an HDMI display, but to connect using HDMI, you must use an active adapter. Connect Ethernet Using an optional Ethernet connection, you can choose to transmit using Ethernet only or broadcast over Ethernet and cellular networks simultaneously. If multiple networks are available, you can plug in a second Ethernet cable for additional throughput. 1. On the side of the EnGo, plug an Ethernet cable into one of the ports. 2. Verify that UDP port 6001 is open on the network for inbound and outbound traffic. (In most cases, the network rules do not require any changes.) The Ethernet adapter is configured to obtain IP address details automatically using DHCP. For more information, see "Configuring the EnGo" on page 26. Connect IFB IFB acts as a one-way audio communication tool from Dejero receivers to the EnGo. It enables communication and cueing from the studio crew to the reporter in the field. The station sends a program feed to the reporters earpiece, which is connected to the EnGo. You can use IFB at any time regardless of whether the EnGo is transmitting a live stream. To use IFB when the EnGo is not live, both the EnGo and the receiver that you are using must be using software version 5.3 or later. For more information on Dejero receivers, visit support.dejero.com to read the receiver user guides. Note: Connecting IFB is optional. 1. Connect your audio device (such as an earpiece, headset, or IFB amplifier input) to the XLR connector on the included adapter. 2. Plug the adapter into the mini-XLR connector on the side of the EnGo. As soon as an audio source is connected to the receiver, an IFB indicator appears on the right side of the screen. It shows the following information:

14 | Dejero EnGo 263 User Guide www.dejero.com I = Idle R = Receiving

.1-.9 = IFB is active and the delay is less than 1 second 1-9 = IFB is active and delay is less than 10 seconds X = IFB is active and the delay is 10 seconds or more The indicator starts at I and, when IFB is active, it shows the volume and the delay interval. As the EnGo receives voice packets from the receiver, the sound level varies (when a device is connected to the mini-XLR port). Note: With the EnGo 263, IFB audio output from the receiver is always balanced. Use the USB ports The EnGo has two USB 3.0 ports. You can use these ports for connecting USB memory sticks

(for file transfers), for connecting support peripherals (such as a keyboard or mouse), or for connecting other supported devices, such as a Logitech H390 USB headset (for Intercom).The EnGo has two USB 3.0 ports. You can use these ports for connecting USB memory sticks (for file transfers) or for connecting support peripherals (such as a keyboard or mouse). Note: Use low-power USB devices with the EnGo, such as memory sticks or supporting peripherals. To reduce power consumption and the potential for overheating, do not connect devices that require a lot of power. Set up Intercom You can use the Intercom feature to enable real-time two-way audio communication between the EnGo in the field and a Dejero WayPoint 104 receiver or a Dejero WayPoint 50 receiver at the studio. In the studio, a MOTU 4pre audio interface connects to the WayPoint receiver over USB. The MOTU 4pre receives audio inputs from an external source that are mapped to the WayPoint outputs. In the field, you can use the Logitech H390 USB headset with the EnGo 263 to receive and send Intercom audio communication. Note: IFB works independently of the Intercom feature. 1. Ensure that the WayPoint receiver and the MOTU 4pre unit are configured properly. For more information, visit support.dejero.com to read the Dejero WayPoint 104 User Guide or Dejero WayPoint 50 User Guide, and the Dejero Intercom Reference Guide. 15 | Dejero EnGo 263 User Guide www.dejero.com 2. Connect the Logitech H390 USB headset to a USB port on the EnGo. 3. Use Control to assign the EnGo to an output on the WayPoint receiver. 4. Ensure that Intercom is enabled on the EnGo. For more information, see "Enable Intercom"

on page 43. Identifying your EnGo backpack edition There are two editions of the backpack. Edition Picture Distinguishing features One Two One zipper used to open entire top compartment for access to the EnGo Side strap for cables Hook-and-loop fasteners used to open front access panel for access to the EnGo Built-in sun shade No side strap for cables 16 | Dejero EnGo 263 User Guide www.dejero.com About the EnGo Backpack Edition One Use the top zipper to access the EnGo from the EnGo Backpack Edition One. Inserting the EnGo into the EnGo Backpack Edition One When the EnGo is inside the backpack, ensure that the cables are not bent and the connections are not under stress. Tip: Use the strap on the right side of the backpack to secure audio and video cables when they are disconnected. 1. Route the SDI or HDMI cable from the video output port on the camera through the cable opening on the right side of the backpack. 2. If required, route the IFB audio cable through the same opening. If you are using the Intercom feature, also route the Logitech H390 USB headset cable through this opening. 3. Set the EnGo inside the top compartment of the backpack with the screen facing out and the video and IFB ports facing down. Ensure that the EnGo sits down fully on the foam base. 4. Lift the EnGo and perform the following actions:

a. Connect the SDI or HDMI video cable to the correct input port on the side of the EnGo. When the EnGo is in the backpack, this port is on the bottom. b. If necessary, connect the IFB audio cable to the IFB output port. c. Ensure that the cables lie flat in the foam channel below the EnGo so they are not bent and the connections are not stressed. 17 | Dejero EnGo 263 User Guide www.dejero.com 5. To secure the EnGo, wrap the zip cords around the antenna endcaps at either end of the EnGo. 6. Connect the cable to the DC IN port on the EnGo. 7. If you want to power the EnGo using an auxiliary battery, perform the following actions:

a. In the battery compartment, ensure that the D-Tap connector is connected to the battery plate. b. Ensure that the battery plate is held in place with the hook-and-loop fasteners. c. Slide the auxiliary battery onto the battery plate. 8. Close the backpack. Note: You must secure the EnGo in the backpack with the zip cords. If you do not, the EnGo will fall out. Use the EnGo inside the Backpack Edition One When the EnGo is inside the backpack, you do not need to remove it to view the screen or interact with it. 1. Open the top compartment of the backpack halfway. 2. Use the magnet at the top of the backpack to hold open the top compartment. About the EnGo Backpack Edition Two The EnGo Backpack Edition Two provides easy access to the EnGo. 18 | Dejero EnGo 263 User Guide www.dejero.com Inserting the EnGo into the EnGo Backpack Edition Two When the EnGo is inside the backpack, ensure that the cables are not bent and the connections are not under stress. Note: When you receive your Edition Two backpack, the IFB and SDI cables are already inserted. 1. Use the two zippers at the top of the backpack to open the top compartment fully. 2. Connect the SDI cable to the correct input port on the side of the EnGo. For more information on using an HDMI cable with the EnGo, see "Use an HDMI cable with the EnGo Backpack Edition Two" on page 21. 3. If necessary, connect the IFB audio cable to the IFB output port. 4. Set the EnGo inside the top compartment of the backpack with the screen facing out and the video and IFB ports facing down. Ensure that the EnGo sits down fully on the foam base. 5. To secure the EnGo, wrap the zip cords around the antenna endcaps at either end of the EnGo, ensuring that the foam spacer is in between. 6. If you want to power the EnGo using an auxiliary battery, perform the following actions:

19 | Dejero EnGo 263 User Guide www.dejero.com a. In the battery compartment, ensure that the D-Tap connector is connected to the battery plate. b. Ensure that the battery plate is held in place with the hook-and-loop fasteners. c. Slide the auxiliary battery onto the battery plate. d. Connect the power cable to the DC IN port on the EnGo. 7. Close the top of the backpack. Note: You must secure the EnGo in the backpack with the zip cords. If you do not, the EnGo can move around or fall out. Use the EnGo inside the Backpack Edition One When the EnGo is inside the backpack, you do not need to remove it to view the screen or interact with it. 1. Open the top compartment of the backpack halfway. 20 | Dejero EnGo 263 User Guide www.dejero.com 2. Use the magnet at the top of the backpack to hold open the top compartment. Use an HDMI cable with the EnGo Backpack Edition Two By default, the backpack comes with the SDI cable already inserted. You can remove this cable if you want to use an HDMI cable instead. Note: If you only need to use an HDMI cable temporarily, feed the HDMI cable through the hook-

and-loop fastener opening on the side of the backpack. Remove the zip cords from around the EnGo. Lift the EnGo and connect the HDMI cable to it. Replace the zip cords to secure the EnGo. 1. Use the two zippers at the top of the backpack to open the top compartment fully. 2. If the EnGo is in the backpack, remove it. 3. At the top of the backpack, use the zipper to open the cable storage compartment. 4. Use the hook-and-loop fasteners to open the slot in the bottom of the cable storage compartment. 5. Pull the SDI cable into the backpack through the slot in the cable storage compartment. 6. Gently separate the foam spacer from the back of the backpack and pull it forward. 21 | Dejero EnGo 263 User Guide www.dejero.com 7. Pull the SDI cable through the channel in the foam spacer and remove it from the backpack. 8. Route the HDMI cable behind the foam spacer, ensuring that the end of the cable that connects to the EnGo fits under the notch at the bottom of the foam spacer. 9. Ensure that the HDMI cable, as well as the IFB and power cables, fit inside the channel in the foam spacer. 10. Align the hook-and-loop fasteners on the foam spacer with the back of the backpack, ensuring that the bottom of the foam spacer is fully inserted into the bottom of the compartment. 11. Press the foam spacer against the back of the backpack. 12. Route the HDMI cable through the slot in the cable storage compartment, ensuring that it fits into the top compartment in the same way that the SDI cable did. 13. Use the hook-and-loop fasteners to close the slot in the cable storage compartment tightly. 14. Close the cable storage compartment. 15. Reinsert the EnGo into the backpack, ensuring that the zip cords fit around the endcaps to secure it in place. About the Preview screen When the EnGo is on, the Preview screen appears. You can use the Preview screen in portrait or landscape mode. By default, the screen appears in landscape mode. For more information on changing the display orientation, "Setting the display orientation" on page 51. The Preview screen is the hub of the EnGo transmitter. The top half of the screen shows the live camera feed, as well information about the power level, network connections, stream health, and any errors. From the menu, you can transfer files or show transmitter settings, error 22 | Dejero EnGo 263 User Guide www.dejero.com messages, and connection details. For a list of possible error messages, see "Warning and error messages" on page 56. You can use the menus and buttons to access the features of the EnGo:

Go Live button: Use this button to start a live transmission. The current live stream profile appears below the Go Live button. When you select the button, the Preview screen shows the live stream run time below the button, and the stream connection health and the latency above the button. Record button: Use this button to record clips. The current quality setting appears below the button. When you select the Record button, the Preview screen shows the clip run time below the button. Above the button, the screen shows the amount of remaining video time that you can record and store in the device storage. Live Menu: Use this menu to select the settings for your live transmission. Record Menu: Use this menu to set the quality of your recorded clips. Note: Your Control administrator must assign the transmitter to a receiver output destination before you can use it to go live. If your administrator has not assigned the transmitter, an error appears. Your administrator can also change the Store and Forward Clip upload or File upload receiver destination using Control and the available quality settings for clips. If any settings are not available, a message appears with the quality setting in the Record Menu. Change the settings for a live transmission 1. On the Preview screen, select the Live Menu button. 2. Select Feed, Auto, or User. Live feed settings Setting Description Feed Auto User Use the Feed profile to send video to the station in poor network conditions. You can also use Feed when you have time to send the highest quality video or when recording live events without anchor desk and reporter interaction. Use the Auto profile to adapt to network conditions. It increases latency as needed. Use the User profile if you set the configuration options manually. For more information,"Configuring the EnGo" on page 26. 23 | Dejero EnGo 263 User Guide www.dejero.com Set the quality of recorded clips 1. On the Preview screen, select the Record Menu button. 2. Select 2.5 Mb/s, 4.0 Mb/s, 6.0 Mb/s, 12.0 Mb/s or 15.0 Mb/s. About network connection icons The following icons appear on the Preview screen to show the status of the EnGo connections. The icons also appear on the screen when using Remote Control with EnGo. Icon Description Ethernet connection CellSat connection Wi-Fi connection Cellular connection Note: If an icon appears in grey or if no bars appear, no connection is available. If a red X appears with the icon, there is an error with the connection. For Wi-Fi and cellular connections, the number of bars indicates the strength of the connection.For cellular connections, an R indicates that you are roaming. Changing SIM modules The EnGo has a user-changeable SIM module for regional cellular network access. You can access the SIM module to change the SIM cards to ones from a different region. The SIM module uses Nano-sized SIM cards. 24 | Dejero EnGo 263 User Guide www.dejero.com Swap the SIM module 1. Power off the EnGo. 2. Remove the SIM module from the EnGo by loosening the thumbscrews and pulling out the module. 3. Insert the replacement SIM module with the end marked TOP oriented toward the Preview screen. 4. Line up and tighten the thumbscrews. Ensure that the module is aligned correctly and tightly connected. After changing the SIM module, select which SIMs to use. For more information, see "Define the SIM set" on page 33. Warning: Do not force the module into the EnGo. If it does not insert easily, remove it and check that you inserted the replacement module in the correct way. Forcing the module can result in damage to the SIM module or the EnGo. Change the SIM cards in the accessible SIM module Note: The SIM cards only fully insert and remain locked if they are oriented correctly. 1. Power off the EnGo. 2. Remove the SIM module from the EnGo by loosening the thumbscrews and pulling out the module. 3. Remove the SIM cards by pushing the SIM card in gently. The SIM card will spring out. 4. If necessary, pull the SIM card the rest of the way out of the slot. 5. Place a SIM card into the slot in the SIM module correctly, with the notch on the SIM card inserted first. 6. Gently push the SIM card into the slot, until it locks into place. If the SIM card is inserted incorrectly, it does not insert all the way. 7. Repeat steps 3 through 6 for each slot. 8. Insert the SIM module with the end marked TOP oriented toward the Preview screen. 25 | Dejero EnGo 263 User Guide www.dejero.com 9. Line up and tighten the thumbscrews. Ensure that the module is aligned correctly and tightly connected. Note: After changing the SIM cards, select which SIMs to use. For more information, see "Define the SIM set" on page 33 Configuring the EnGo Use the Settings screen to configure the transmitter settings. Note: When you are streaming live content, you cannot configure the settings for the EnGo. Adjust the display brightness The preferred brightness can be manually or automatically set. If you use auto adjust, the EnGos light sensor brightens the display in bright light and dims it in low light. 1. On the Preview screen, select

. 2. Select Brightness. 3. Perform one of the following actions:

To adjust the brightness manually, use the slider. To have the EnGo adjust the brightness automatically, select the Auto-adjust check box. Note: For the EnGo to operate correctly, the brightness sensor on the front of the EnGo must not be covered. Configure the video input You can configure the video input setting to a specific video input type, or you can select the AUTO setting. By default, the transmitter automatically detects HDMI or SDI connections, frame rate, and resolution with this setting. If you select SDI as the input type and EnGo does not detect the frame rate and resolution settings automatically, you can set them manually. When you configure the video input to AUTO, it only detects HDMI or SDI connections automatically. If you want to use the IP video input, you must select it manually. With this input type, the EnGo detects the frame rate and resolution automatically. In IP mode, only video is sent, not audio. You cannot record clips in this mode. 26 | Dejero EnGo 263 User Guide www.dejero.com Note: Before configuring the video input to IP, connect an Ethernet cable from your video source to the EnGo. You can connect the cable to either port 1 or port 2. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Input. 4. Select Video Input. 5. Set the video input to HDMI, SDI, IP, or AUTO. 6. Select Back. 7. If you selected SDI, set the Input Resolution and Input Frame Rate. Input Resolution Input Frame Rates 480i 576i 720p 1080i 1080p 1080p 29.97 25 50, 59.94, 60 25, 29.97, 30 23.98, 25, 29.97, 30 50, 59.94, 60 (3G-SDI Level-A) Note: Depending on the frame rate that you select, the available input resolutions change. Change the IP video input settings If you want to receive video over the Ethernet connection for the EnGo, you can change the IP video input settings. Note: The EnGo supports MPEG-TS (UDP/RTP), RTSP, and RTMP IP inputs. 27 | Dejero EnGo 263 User Guide www.dejero.com 1. On the Preview screen, select

. 2. Select Settings. 3. Select Input. 4. Select Video Input. 5. Select IP. 6. Select IP Input Settings. 7. In the Source URL field, type the IP address and port for the source IP video stream. 8. Select the network interface of the EnGo that the source IP video is connected to. Configure the audio input By default, EnGo uses two audio channels. To add more audio channels and maintain video quality, you will require additional data. Any additional data that you use for additional audio channels is deducted from your data plan allotment. EnGo supports 2-, 4- or 8--channel audio. To add more audio channels and maintain video quality, you will require additional data. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Input. 4. Select Audio Input. 5. Select the number of audio channels. Configure the video loss setting You can configure what appears on the screen if the video is lost during a transmission. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Input. 4. Select Video Loss. 5. Set the video loss setting to Black Screen or Last Frame. Configure the Live Resolution setting Live resolution is the resolution of the video, as transmitted over-the-air when broadcasting. It is independent of the transmitter input and receiver output resolutions. Note: To prevent using higher resolutions over a cellular connection, an administrator might set the maximum live resolution allowed for an EnGo in Control. When a restriction is added, the 28 | Dejero EnGo 263 User Guide www.dejero.com resolution is stepped down automatically to the maximum allowable resolution when the connection type is set to Modems or All. If the connection type is set to Ethernet, the maximum live resolution setting in Control is ignored. The administrator can also use Control to set the maximum connection bitrate. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Live. 4. Select Resolution. 5. Set the live resolution to Auto: SD, Auto: SD+, Auto: HD, Auto: HD+, Auto: HD+20, or Manual. 6. If you set the live resolution to Manual, perform the following actions:

a. Select Back. b. Select Bit Rate. c. Set the maximum connection bitrate. EnGo monitors the available bandwidth and adjusts the transport resolution automatically to give you the best possible video quality under the current network conditions. The receiver output resolution does not change, so the video routed to your internal systems remains constant. Each Auto option has a different maximum bandwidth cap, appropriate for the base video resolution that you send. Live Resolution Maximum Connection Bitrate Auto: SD 2.5 Mb/s Auto: SD+

5.0 Mb/s Auto: HD 5.0 Mb/s Auto: HD+

10.0 Mb/s Auto: HD+20 20.0 Mb/s If you choose Manual, you set the maximum connection bitrate. This setting is useful if you want to control your data usage or if you are broadcasting from an area with poor coverage and want to cap the bandwidth at a very low rate. 29 | Dejero EnGo 263 User Guide www.dejero.com Audio-only mode In situations of limited bandwidth, when the available bandwidth falls below the threshold required for usable video quality, EnGo automatically sends only audio to the receiver and the last good frame of the video remains on the screen. When the bandwidth increases above the required threshold, EnGo resumes sending video. Note: The thresholds change depending on the number of audio channels selected; more audio channels result in higher thresholds. Configure the latency Latency is the time that it takes for the video to arrive at the receiver. Glass-to-glass refers to the delay from the time the camera detects an image to the time that it appears on a video monitor connected to the Dejero receiver. Tip: In an area of poor coverage, or very high cellular network traffic, you might achieve better video transmission results with a medium or long latency. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Live. 4. Select Latency. 5. Select a preset value: 1.5 seconds, 3 seconds, 8 seconds, or Preset, where Preset is between 0.8 to 20 seconds, as defined for the assigned receiver output in Control. 6. Select Back. 7. Select Latency Mode. 8. Select a latency mode: Fixed, Adaptive, or Up to. Note: If you engage a satellite connection as part of the CellSat service, the EnGo must use a latency of greater than 1.5 seconds. If the latency is set to less than 1.5 seconds, the EnGo changes the latency to a short latency (1.5 seconds). If there is the potential to lose cellular connections completely, Dejero recommends setting the latency to Preset (at 2.2 seconds) for maximum reliability. Latency settings Setting Description 30 | Dejero EnGo 263 User Guide www.dejero.com Fixed Latency mode In Fixed Latency mode, the system attempts to give the glass-to-glass latency requested (either 1.5s, 3s, 8s, or preset). If the current network conditions cannot support the configured latency, a warning appears on the screen. This setting is ideal when a known latency is preferred. Adaptive Latency mode In Adaptive Latency mode, the system measures the network conditions during the stream and gradually adjusts the requested latency upwards to a value that is supported by the current conditions. This setting is ideal when picture quality is the priority. Up to Latency mode In Up-to Latency mode, the system measures the network conditions during the beginning of the stream and provides the shortest possible latency available. If the conditions worsen during the stream, EnGo gradually increases the latency up to the maximum latency that you set. When EnGo reaches the maximum latency, the latency remains fixed at the specified value. This setting is ideal when the lowest possible latency is the priority. Configure Auto Start You can use Auto Start to initiate a live transmission automatically when you power on EnGo and it detects video input. You can also specify a delayed start for the live transmission. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Operation. 4. Select Auto Start. 5. Select your delay setting: No delay, 1 minute, 2 minutes, 3 minutes, 4 minutes, or 5 minutes. Note: If you turn on Auto Start, the live stream starts when the transmitter detects video. If the live stream is stopped manually, Auto Start does not start again until you turn off and turn on EnGo again. Configure the connection type You can set the type of connection to use when transmitting data. 1. On the Preview screen, select

. 31 | Dejero EnGo 263 User Guide www.dejero.com 2. Select Settings. 3. Select Connections. 4. Select Connection Types. 5. Select a connection type: All, Ethernet, or Modems. Connection type settings Setting Description All Ethernet Modems The transmitter sends data through all available connections, including cellular, Ethernet, and Wi-Fi. The transmitter uses only the connections that are available. If multiple connections are available, the transmitter uses all connection types simultaneously. The transmitter sends data over Ethernet, Wi-Fi, or both. If you select this option but do not have an Ethernet cable connected or a Wi-Fi connection configured, an error appears on the screen. The transmitter sends data over the modem connections only. Use this mode when your Wi-Fi or Ethernet connection is poor, or with high usage by others resulting in low bandwidth. Configure the connection settings You can set the type of connection to use for transmitting data. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Preferred Connection. 5. Select a connection setting: Automatic, Ethernet, or Cellular. Connection Preference settings Setting Description Automatic Use Automatic to provide an even weighting of connections across cellular and Ethernet connections. The EnGo adjusts the overall weighting according to network conditions to provide the requested bitrate. 32 | Dejero EnGo 263 User Guide www.dejero.com Cellular Ethernet Use Cellular if your Ethernet connection is a satellite connection and you prefer to use cellular connections instead. EnGo puts a higher priority on the cellular connection and, if necessary, adjusts the weighting depending on the network conditions to provide the requested bitrate. Use Ethernet to put a higher priority on the Ethernet connection over the cellular connection. Use this option if the Ethernet connection is a lower cost option as part of blended connectivity. EnGo adjusts the weighting according to the network conditions to provide the requested bitrate. Define the SIM set The EnGo can use different SIMs based on the region that you are in. If you are using regional SIMs, you must select a SIM set. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select SIM Set. 5. Depending on your geographic location, select Primary or Secondary. Note: Primary refers to the set of SIM cards that might be included inside the EnGo. Secondary refers to any auxiliary SIM cards that you insert into the user-accessible SIM module. Activate the hotspot You can activate the hotspot so smartphones, laptops, and other devices can use the EnGo to connect to the internet. Activating the hotspot reserves a single modem connection for hotspot use and keeps the remaining connections available for live streams. When not in use, deactivate the hotspot to free up connections for live streams. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Hotspot. 5. Select a connection to use for the hotspot. 6. Select Actions. 7. Select Activate. 33 | Dejero EnGo 263 User Guide www.dejero.com Note: When a hotspot is active, the selected connection is not used for live streams. Rename the hotspot By default, the hotspot name is the name that appears for laptops or mobile devices in the available Wi-Fi networks list. You can change this name to make it easier to identify. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Hotspot. 5. Select Actions. 6. Select SSID. 7. Type the new hotspot name. 8. Select

. Change the hotspot password The password prevents unauthorized users from accessing the EnGo hotspot. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Hotspot. 5. Select Actions. 6. Sslect Password. 7. Delete the old password. 8. Type the new hotspot password. 9. Select

. View devices connected to the hotspot 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 34 | Dejero EnGo 263 User Guide www.dejero.com 4. Select Hotspot. 5. Select Actions. 6. Select Info. Managing Wi-Fi connections You can connect the EnGo to a Wi-Fi network to blend other network connections with a WAN connection. Configure a Wi-Fi connection 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Wi-Fi. 5. From the list of available connections, select a Wi-Fi connection. 6. Select Actions. 7. Select Connect. 8. If prompted, use the keyboard on the screen to type the password. 9. Select

. Tip: Select ABC for uppercase letters and abc for lowercase letters. Select 123.?! for special characters. Select it again for more special characters. Disconnect a Wi-Fi connection 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Wi-Fi. The current Wi-Fi network is highlighted in green. 5. Select Actions. 6. Select Disconnect. 35 | Dejero EnGo 263 User Guide www.dejero.com Delete a saved Wi-Fi profile 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Wi-Fi. The current Wi-Fi network is highlighted in green. 5. Select Actions. 6. Select Forget. Check the details of a Wi-Fi connection 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Wi-Fi. The current Wi-Fi network is highlighted in green. 5. Select Actions. 6. Select Info. Managing return feeds You can subscribe to return feeds sent from the studio using a Dejero CuePoint server. Tip: You can use the mini DP output on the EnGo to connect directly to an external DP display. You can also connect the mini DP output to an HDMI display, but to connect using HDMI, you must use an active adapter. Turn on return video feeds 1. On the Preview screen, select

. 2. Select Return Video. 3. Select Return Video. 4. To add sound, select Audio. Return Video appears on the Preview screen to indicate that the mode is active. View the status of the Return Video connection 1. On the Preview screen, select

. 36 | Dejero EnGo 263 User Guide www.dejero.com 2. Select the Device Status message. Turn off return video feeds 1. On the Preview screen, select

. 2. Select Return Video. 3. Select Off. Managing SIM cards When traveling, you might need to set up any secondary SIM cards that you use from local carriers. Change the Access Point Name When you add new SIM cards, you might need to change the Access Point Name (APN). The APN is needed by the source transmitter to set up the connection to the wireless network. Usually, the APN is available from the SIM card, but, in some cases, you might need to change it manually. 1. On the Preview screen, select

. 2. Select Connections. 3. Select a connection. 4. Select Actions. 5. Select Edit APN. 6. Select a field to access the keyboard. 7. Type the new APN, network name, and PDP type. 8. Select Apply. Note: If you need to reset the SIM to the default values, select the Delete button. The Delete button is only available after you apply changes. Unlock a SIM When you add a new SIM card, you might need to unlock it prior to use. The PIN to unlock the SIM card is usually available with the packaging but you can also contact your carrier to request it. 37 | Dejero EnGo 263 User Guide www.dejero.com Note:If a SIM card is locked, Cellular might appear instead of a carrier name. To determine if you selected the correct connection, scroll to the SIM card ICCID and compare it to the packaging for the SIM card. 1. On the Preview screen, select

. 2. Select Connections. 3. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 4. Select Actions. 5. Select Unlock SIM. 6. Select a field to access the keyboard. 7. Type the unlock PIN. 8. Select

. 9. Repeat steps 3 through 8 for each locked SIM. For more information, see "Define the SIM set" on page 33. Change the PIN for a SIM If necessary, you can change the PIN for a SIM card, such as if there are security reasons to change it, or you want to change it to something thats easier to remember. 1. On the Preview screen, select

. 2. Select Connections. 3. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 4. Select Actions. 5. Select Change PIN. 6. Type the current PIN. 7. Type the new PIN. 8. Select

. Disable the PIN for a SIM If you do not want to type the PIN every time you make changes to the SIM card, you can disable the PIN. Disabling the PIN simplifies your future actions. 1. On the Preview screen, select

. 38 | Dejero EnGo 263 User Guide www.dejero.com 2. Select Connections. 3. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 4. Select Actions. 5. Select Disable PIN. 6. Type the current PIN. 7. Select

. Enable the PIN for a SIM 1. On the Preview screen, select

. 2. Select Connections. 3. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 4. Select Actions. 5. Select Enable PIN. 6. Type the current PIN. 7. Select

. Unblock a SIM If you type the PIN wrong the maximum number of times, the carrier blocks the SIM card. To unblock a SIM card, call the carrier or access your account online and request a Personal Unlocking Key (PUK) code. 1. On the Preview screen, select

. 2. Select Connections. 3. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 4. Select Actions. 5. Select Unblock SIM. 6. Type the PUK code. 7. Select

. Note: There is a limit on the number of PUK attempts. If you exceed this limit, the SIM is no longer usable. 39 | Dejero EnGo 263 User Guide www.dejero.com Turn off roaming for a connection In some regions, you might be able to manage roaming settings for each cellular connection that the EnGo has. By default, roaming is turned on, so connections roam on to any available cellular network. If this option is configured for your EnGo, you can turn roaming off for individual connections. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select a connection. 5. Select Actions. 6. Set the Roaming field to No. When roaming is turned off, an X appears over the signal strength indicator for a connection that is roaming. To turn on roaming again, set the Roaming field to Yes. If roaming is on for a connection, on the Connections screen, an R appears with the signal strength indicator for that connection. Transmitting live Connect to cellular networks automatically When the transmitter is on and set to either All or Modems as the connection type, it automatically connects to all available cellular connections. Start a transmission After you connect your camera to the transmitter, you can start a transmission. Prerequisite: Confirm that the latency settings as indicated on the Go Live button are appropriate for the transmission. For more information, see "Configure the latency" on page 30. 1. Select Go Live. You can monitor the video feed as it transmits. Switch to a CellSat connection During a live transmission, you can switch to a CellSat connection, if one is available. 1. In the Start CellSat dialog box, perform one of the following actions:

To start using the CellSat connection, select Yes. 40 | Dejero EnGo 263 User Guide www.dejero.com To check your connections first, select No. Note:If you want to use the CellSat connection after checking your connections, on the Preview screen, select Start CellSat. Select Yes. Stop a transmission 1. On the Preview screen, select Stop. 2. Select Yes. The Preview screen continues to show the input from the camera. The device remains ready to resume broadcasting. To resume the transmission, select Go Live. If you switched to a CellSat connection, the EnGo disconnects the CellSat connection when you stop the transmission. Tip: After you finish transmitting, always charge your EnGo battery. Enabling stream encryption You can encrypt the audio and video streams (including IFB and Intercom) sent between an EnGo and supported Dejero receivers using AES 256 encryption. By default, stream encryption is off but you can enable it by setting a preferred stream encryption mode in Control. 1. In a browser, type control.dejero.com. 2. Log into Control. 3. Click Manage > Sources. 4. Perform one or more of the following actions:

Beside the Quick Filter field, click

. Select a status and type. In the Enter filter terms field, select or type the source name, station name, source type, status, source serial number, software version, or station callsign. 5. Click the EnGo. 6. Click

. 7. In the Configuration section, in the Stream Encryption Mode drop-down list, set the stream encryption mode. 8. Click

. 41 | Dejero EnGo 263 User Guide www.dejero.com During data transmission, if the data is encrypted and sent successfully, upper-right corner of the video on the Preview screen. appears in the Stream encryption modes Setting Description Always Audio and video data transmitted (including IFB and Intercom) is encrypted. The successfully. icon appears when the data is encrypted and sent If EnGo is assigned to a receiver that does not support stream encryption, an error appears. EnGo stops any attempt to stream live videos or any transmission of IFB or Intercom communications. Never Audio and video data is not encrypted. When Available Audio and video data is encrypted when it is sent to a receiver that supports encryption. The and sent successfully. icon appears when the data is encrypted If a receiver does not support the feature, streams are sent unencrypted. When the data is sent unencrypted, of the video on the Preview screen. appears in the upper-right corner Using the Intercom feature The Intercom feature is available when the EnGo 263 is ready to transmit live or when it is live. The Logitech H390 headset must be connected to the EnGo 263 to use the feature. Audio is only received or transmitted when the headset is connected. With the headset connected, audio meters appear on the right side of the Preview screen. 42 | Dejero EnGo 263 User Guide www.dejero.com The green meter shows the audio data received from the WayPoint receiver. It is heard in the connected Logitech H390 headset. The blue meter shows the microphone input audio data from the connected Logitech H390 headset. By default, Intercom is enabled on the EnGo. Enable Prompt Audio You can enable Prompt Audio to send a low-latency audio feed from your audio input device to your WayPoint receiver. You can still use IFB when Prompt Audio is enabled. To use Prompt Audio, you must connect the MOTU 4pre unit to the receiver. For more information, visit support.dejero.com to read the Dejero Intercom Reference Guide. Note: When you enable Prompt Audio, you cannot use the Intercom feature. 1. On the Preview screen, select

. 2. Select Audio Comms. 3. Select Prompt Audio. After you enable Prompt Audio, the transmitter sends one channel of audio to the receiver at a lower latency. Along the left side of the Preview screen, the green audio meter with a white background is the audio channel that is being sent. Note: By default, the receiver sends the first channel of audio. If you want to send a different channel of audio by default, contact Dejero Support. Enable Intercom By default, Intercom is enabled on the EnGo. If you enable Prompt Audio, you must enable Intercom again before you can use it. 1. On the Preview screen, select

. 2. Select Audio Comms. 43 | Dejero EnGo 263 User Guide www.dejero.com 3. Select Intercom. Turn off Intercom and Prompt Audio If you do not want to use the Intercom or Prompt Audio features, you can turn them off. 1. On the Preview screen, select

. 2. Select Audio Comms. 3. Select Off. Using Record mode With Record mode, you can record up to 40 hours of HD video clips directly onto the transmitter.With Record mode, you can record up to 30 hours of HD video clips directly onto the transmitter. You can preview, transfer, and delete the clips. If you turn on transfer while recording, when in Record only mode, the EnGo starts to transfer the clip as it is recording it. You can start and stop a live stream separate from recording clips. If you turn on transfer while recording, the EnGostarts to transfer the clip as it is recording it. There might be a delay between 1 and 10 seconds between starting the recording and the transfer starting. Each clip is named with the date and time that the clip finished recording, using the following format: YYYY-MM-DD_hhmmss. Note: Assignments are controlled in Control. For more information on assignments, visit support.dejero.com to read the Dejero Control User Guide. Set up Record mode You can record clips when EnGo is in either Live & Recording or Record mode. The selected quality setting impacts the file size of the clip. A higher quality setting results in a larger file. Tip: You can set the quality setting when configuring Record mode. You can also select the quality setting on the Preview screen. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Record. 4. Select Quality. 5. Set the recording rate to 2.5 Mb/s, 4.0 Mb/s, 6.0 Mb/s, 12.0 Mb/s, or 15.0 Mb/s 44 | Dejero EnGo 263 User Guide www.dejero.com 6. Select Back. 7. Select Clip File Format. 8. Set the clip file format: MP4, MOV, or M2TS. 9. Select Back. 10. Select Auto transfer. 11. To transfer clips while they are recording, set the Auto transfer field to On. 12. Select Back. 13. Select Prefix. 14. Type the prefix that you want to add to the names of clips. 15. Select

. Clip file format settings Setting Description MP4 MOV The standard MP4 clip contains H.264 video and AAC audio. For interlaced input formats, the video is encoded in MBAFF format. The MOV clip contains H.264 video and AAC audio. Interlaced input formats are encoded in progressive frame format to use with QuickTime-

based players and editors. You need to tell QuickTime-based software that the file is interlaced. M2TS This format creates usable clips, even if the power is lost during recording. This setting is ideal when the lowest possible latency is the priority. Note: Your administrator can create custom metadata profiles for clips using Control. For more information on how to add a profile to your device, visit support.dejero.com to read the Dejero Control User Guide. Transmit live and record a clip You can transmit live and record a clip at the same time. Depending on the connection and network conditions, the resolution of the live broadcast might change, but the resolution used when recording the clip does not change. 1. On the Preview screen, select Go Live. 45 | Dejero EnGo 263 User Guide www.dejero.com 2. Select Record. The Preview screen shows the video that you are transmitting and recording. Note: When transferring a clip, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a clip transfer, on the Preview screen, select Start CellSat. Select Yes. Record a clip Prerequisite: Confirm that the clip quality that appears on the Record button is appropriate for the clip. To change the quality of the video, select Record Menu. Select a rate. Note: You do not need to connect EnGo to a network to record a clip. 1. On the Preview screen, select Record. The Preview screen shows the video that you are recording. Statistics about the current clip also appear above and below the Record button, including the clip length and the quality setting. Based on the available free disk space and the current quality setting, the estimated time remaining for the current clip appears. The format of the clip length and time remaining is: hh:mm:ss. Stop recording 1. To stop recording, on the Preview screen, select Stop Record. 2. In the Stop Recording dialog box, select Yes. The Preview screen continues to show the input from the camera.The device remains ready to resume broadcasting. To resume the transmission, select Record. Transfer a clip The receiver that receives the transferred clip is defined in Control. Note: You cannot transfer a file or transfer a clip while recording if you are streaming live content. 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Clips. 46 | Dejero EnGo 263 User Guide www.dejero.com 4. Scroll through the clips to find the correct clip. 5. Perform one of the following actions:

To select a clip, select the check box. To select all clips, select All. To cancel selecting all clips, select All again. 6. Select Actions. 7. Select Transfer. To stop transferring the clip, select Stop. Note: When transferring a clip, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a clip transfer, on the Preview screen, select Start CellSat. Select Yes. Import a clip You can import your edited clips to EnGo. Imported clips appear with the other recorded clips. You can transfer them to your receiver to view and play them back from Control. 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Files. 4. Using the arrows on the right side of the screen, navigate to the file that you want to import. 5. Select a file. 6. Select Actions. 7. Select Import. Back up a clip 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Actions. 4. On the Clip Selection screen, select clips. 5. Select Actions. 6. Select Backup. 7. Select the drive. 47 | Dejero EnGo 263 User Guide www.dejero.com 8. To start the backup and save it in the currently selected destination folder, select Backup. Transfer a file 1. On the side of the EnGo, insert a USB drive. 2. On the Preview screen, select

. 3. Select Transfer. 4. Select Files. 5. Using the arrows on the right side of the screen, navigate to the file that you want to import. 6. Select the file to transfer it. You can select and transfer multiple files from the same folder. 7. Select Actions. 8. Select Transfer. The file transfer progress appears on the screen. Note: When transferring a file, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a file transfer, on the Preview screen, select Start CellSat. Select Yes. View a clip's information The clip information includes the transfer receiver, the transfer complete percentage, as well as the timestamp. 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Clips. 4. Select a clip. 5. Select Actions. 6. Select Info. Change the prefix for a clip You can change the prefix for a single clip before you transfer it to a receiver. Note: When you change the prefix for a clip, you are not changing the default prefix. For more information on changing the default prefix, see "Set up Record mode" on page 44. 1. On the Preview screen, select

. 48 | Dejero EnGo 263 User Guide www.dejero.com 2. Select Transfer. 3. Select Clips. 4. Scroll through the clips to find the correct clip. 5. Select the clip. 6. Select Actions. 7. Select Change Prefix. 8. Type a new name for the clip. 9. Select

. Delete a clip 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Clips. 4. Select a clip. 5. Select Actions. 6. Select Delete. 7. To delete the clip from the transmitter permanently, select Yes. Transferring files You can insert a USB drive into either of the USB ports on the EnGo. After you insert a USB drive, you can transfer files to the EnGo and then send the files to a receiver. Transfer a file 1. On the side of the EnGo, insert a USB drive. 2. On the Preview screen, select

. 3. Select Transfer. 4. Select Files. 5. Using the arrows on the right side of the screen, navigate to the file that you want to import. 6. Select the file to transfer it. You can select and transfer multiple files from the same folder. 7. Select Actions. 8. Select Transfer. 49 | Dejero EnGo 263 User Guide www.dejero.com The file transfer progress appears on the screen. Note: When transferring a file, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a file transfer, on the Preview screen, select Start CellSat. Select Yes. About warning and error states Live If EnGo encounters an issue during a live transmission, the background color of the Preview screen changes. If a warning appears, the background color changes to yellow. You can troubleshoot the underlying issue and resolve the problem. If an error appears, the background color changes to red. EnGo requires more advanced troubleshooting and might require support from your system administrator. View error or warning information 1. On the Preview screen, select

. 2. Select Error or Warning. Record If an error occurs during recording (such as EnGo is out of disk space), the error appears in the status area under the Record button. Transfer If an error occurs during a clip or file transfer, a red X appears on the row. Using Remote Control You can use the Remote Control feature in Control to control the EnGo from a remote location. For more information, visit support.dejero.com to read the Dejero Control User Guide. When the EnGo is under remote control, a blue border appears on the Preview screen. The blue border only appears at the top of the menu screen. The Info screen shows the name of the user who is controlling the EnGo. 50 | Dejero EnGo 263 User Guide www.dejero.com View the Remote Control user 1. On the Preview screen, select

. 2. Select Settings. 3. Select Info. When using Remote Control, the Preview screen and the transmission activity continue to appear and the buttons work. Setting the display orientation By default, the EnGo appears in landscape mode. When you rotate the EnGo, the display orientation changes automatically, but you can set it manually. Note: If you set the display orientation manually, it remains in that orientation until you set it manually again. It does not rotate automatically. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Operation. 4. Select Display. 5. Select a display orientation. The EnGo appears in portrait mode. 51 | Dejero EnGo 263 User Guide www.dejero.com Viewing connection information The EnGo communicates data through modems, Ethernet, CellSat, and Wi-Fi connections. Individual connections show the active data transmission rate and, if enabled, the roaming status. Note: On the Connections screen, the modem number for the connection appears before the network name. 1. On the Preview screen, select

. 2. Select Connections. 3. To view detailed connection information, including the latency, MB/s transferred, roaming status, the network that you are roaming on to, and the connections MAC address, select a connection. Note: If roaming is not on for a connection, on the Connections screen, an X appears over the signal strength indicator for that connection. View SIM connection information You can view SIM-specific details for any cellular connection that you changed the APN for. For more information on changing an APN, see "Change the Access Point Name" on page 37. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Carrier Data. Any connection that you changed the APN for appears on this screen along with the connections ICCID, network, and APN. If you did not change the APN for any connections, No Carrier Data appears. Note: You can also change the SIM settings from this screen. On the Carrier Data screen, select Edit. Change the APN, network name, or PDP type. Select Apply. Restart the EnGo for the changes to take effect. About stream indicators On the Preview screen, you can view overall stream performance. 52 | Dejero EnGo 263 User Guide www.dejero.com Glass-to-glass latency Latency measures time delay.Glass-to-glass refers to the delay from the time that EnGo detects an image to the time that it appears on a video monitor connected to the receiver output, or is output from the Cloud Server. When transmitting live, the glass-to-glass latency appears on the Preview screen, above the Go Live button. Stream Health indicator When transmitting live, the Stream Health indicator appears on the Preview screen above the Live menu. It appears as either Good, Marginal, or Poor. A colored dot appears along with the value to show the stream health. The Stream Health indicator measures the quality of the live video stream received, decoded, and displayed by the output receiver. The two components that have the strongest effect on the health of the stream are:

The number of video frames that arrive at the receiver in time. Frames that are late or missing can result in paused or stuttering video, or video artifacts such as smearing or discoloration. The bitrate at which the video frames are encoded. Excessively low bitrates result in poor quality picture, indicated by blockiness and lack of detail. When neither of these events occurs, the Stream Health indicator appears as Good. Troubleshooting No display on Preview screen If you do not see a video on the Preview screen, perform the following actions:

Make sure that all cables are connected correctly. Verify that your video source is on and sending video. If necessary, select the specific video input type (HDMI or SDI), input resolution, and input frame rate for your camera. Verify that the supplied video is in a compatible format. Start-up or power problems Problem Possible solution 53 | Dejero EnGo 263 User Guide www.dejero.com EnGo does not turn on Make sure that the internal battery has enough charge to power the EnGo. Connect the EnGo to a power outlet or attach a charged auxiliary battery. After you connect to a power source, the EnGo starts immediately. If the EnGo still does not turn on, contact Dejero Support. EnGo does not turn on when power applied Confirm that the DC cable connection is secure and firmly inserted into place. If using the auxiliary battery, ensure that it is connected properly and has enough change. If the EnGo still does not turn on, contact Dejero Support. No network coverage Move to an area with better network coverage. The device detects an available network automatically. Modem error:

Reinitialize the modems:

One or more modems have malfunctioned. Restarting this device may resolve the problem. 1. Power off the EnGo. 2. Disconnect the power source. 3. Wait 30 seconds, reconnect the power source, and restart. If this does not resolve the problem, contact Dejero Support. EnGo is inactive Contact your system administrator to activate your transmitter. EnGo needs to be assigned to a receiver output Contact your system administrator to assign a receiver output. When assigned, the output destination for EnGo appears on the Preview screen. EnGo is disabled Contact Dejero Support. You will need to restart EnGo after it is re-

enabled. Low power If battery power in the EnGo is low, the Power button flashes quickly

(approximately four times a second), and a warning appears on the screen and in Control. The battery icon also changes to red or yellow and includes the percentage of battery power remaining. For more information, see "About the Power button settings" on page 11 Connect the EnGo to a power outlet or connect a fully charged auxiliary battery. When you do, the internal battery starts charging, even if you are using it. 54 | Dejero EnGo 263 User Guide www.dejero.com Video, audio, or transmission problems Problem Possible solution Preview screen is black A source is not connected to EnGo. Make sure that the cable from the source is securely connected to the correct input port on EnGo. The video input might not be specified correctly. For more information, see "Configure the video input" on page 26. There is sound, but no picture The video input might not be specified correctly. For more information, see "Configure the video input" on page 26. There is picture, but no sound The sound is set on your camera. To troubleshoot sound settings, see the camera manufacturers instructions. Poor stream health or poor network connectivity An error message appears on the screen Set the latency to 3 or 8 seconds. For more information, see "Configure the latency" on page 30. For a full list of EnGo error messages and possible solutions, see

"Warning and error messages" on page 56. Troubleshooting IFB IFB might not be working if you encounter one or more of the following problems:

No sound is coming through the earpiece. On the Preview screen, the IFB indicator stays at I. On the Preview screen, the IFB indicator shows X. To resolve the problems, perform one or more of the following actions:

Adjust the IFB volume on the receiver. Check the IFB connection to EnGo. Verify that the correct capture device is set as the default on the receiver. If you still encounter errors, the transmitter might have an internal hardware problem. For more information, contact Dejero Support. 55 | Dejero EnGo 263 User Guide www.dejero.com Troubleshooting Intercom If no sound is received by the Logitech headset connected to the EnGo, verify that the MOTU 4pre unit is connected to the CuePoint return feed server. Verify that an audio input is connected to the input port on the MOTU 4pre unit that corresponds to the WayPoint output assigned to the EnGo device. Use resilient mode If there is an issue with the Dejero infrastructure, Resilient Mode appears on the Preview screen. In Resilient mode, you can still start a transmission or transfer clips or files. When you start a transmission, the Confirm Live Assignment dialog box appears, showing the last receiver and output assignment used for a live transmission. 1. In the Confirm Live Assignment dialog box, perform one of the following actions:

To use the current receiver and output for the current transmission, select Go Live. To change the receiver and output assigned, select Change Assignment. Select one of the last 10 receiver and output assignments. Select Select & Go Live. Note: If you transfer clips or files in Resilient mode, EnGo uses the last receiver that you assigned for a clip or file transfer. Restart EnGo Occasionally, you might need to restart EnGo to assist with support sessions or during troubleshooting. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Operation. 4. Select Restart. Note: If you use Remote Control, when EnGo restarts, you lose Remote Control access. Wait until EnGo restarts and Ready appears on the screen. Then, restart the Remote Control session. Warning and error messages The following table outlines possible warning or error messages that you might encounter and possible ways to resolve them. If you call Dejero Support, reference the warning or error number, as listed below. 56 | Dejero EnGo 263 User Guide www.dejero.com Problem Error /

warning number Description Solution Poor network Warning 04 There is insufficient connection bandwidth to support the bitrate. Try repositioning the EnGo for bett wireless coverage, or change to a latency setting. For more informatio

"Configure the latency" on page 30 One or more modems have malfunctioned. Restarting this device may resolve the problem. Error 05 Unable to establish a network connection. Reinitialize the modems:

1. Power off the EnGo. 2. Disconnect the power source. 3. Wait 30 seconds, reconnect the source, and restart. If this does not resolve the problem contact Dejero Support. Output not assigned Warning 09 EnGo might not be assigned to a receiver output in Control. The assigned receiver output is either turned off or inactive. Use Control to assign an output. Fo information, visit support.dejero.co read the Dejero Control User Guide Device is disabled. Please contact Dejero. Error 10 Either EnGo or the assigned receiver is disabled in Control. Enable EnGo or the assigned rece Control. For more information, visit support.dejero.com to read the Dej Control User Guide. Device is inactive. Please contact your system administrator. Error 14 Unable to establish connection with the assigned receiver. If this occurs, contact your system administrator. This error typically occurs because the receiver IP address is not configured properly or the modems on the EnGo are unable to transmit. The Ethernet connection type has been selected but there are no Ethernet connections present. Connect an Ethernet cable to the E establish a Wi-Fi connection. No Ethernet Warning 16 57 | Dejero EnGo 263 User Guide www.dejero.com Problem Error /

warning number Poor network Warning 17 Description Solution Network conditions are too poor to transmit reliably at the current latency setting. Try repositioning the EnGo for bett wireless coverage, or change the la setting to Adaptive or set a longer value. See "Configure the latency"

page 30. No disk space Warning 18 There is not enough space on EnGo to store an additional clip. Delete existing clips to free up stor space. All outputs in use Warning 19 This error message appears if EnGo is assigned to an output pool (in Control), but all the outputs in the pool are currently in use or unavailable. Wait for another user to finish using receiver output and try again. Unsupported output Error 20 The assigned output is set to an unsupported video format. Use Control to select a different ou video format. For more information support.dejero.com to read the Dej Control User Guide. Device not licensed Error 21 This device is not licensed. Contact Dejero Support. Device needs to be assigned to a clip receiver. Please contact your system administrator. Device needs to be assigned to a file receiver. Please contact your system administrator. Device not licensed for CellSat. Please disconnect the satellite connection or contact Warning 22 The device needs to be assigned to a clip receiver. Use Control to assign a clip receive your EnGo. Warning 23 The device needs to be assigned to a file receiver. Use Control to assign a file receive EnGo. Error 24 The device is not licensed for CellSat services. Disconnect the satellite connection contact Dejero Support. 58 | Dejero EnGo 263 User Guide www.dejero.com Problem Error /

warning number Description Solution Dejero at 1-519-772-

4824. CellSat is not ready. Please make sure the satellite connection is correctly set up or completely disconnected. CellSat is not allowed in Ethernet-only mode. Please change the Connection Types setting to All. Satellite capacity is not available at the moment. This message will automatically clear when satellite capacity is available again. Warning 25 The satellite connection is not ready. Give the satellite more time to conn has not connected within a suitable check that the satellite connection configured correctly or disconnect problem persists, contact Dejero S Error 26 You cannot use CellSat services in Ethernet-only mode. Change the Connection Type sett All. For more information, see "Co the connection type" on page 31. Warning 27 The device cannot establish a satellite connection. Wait for the satellite connection to available. CellSat is not allowed. Please contact Dejero at 1-519-772-4824. Error 28 The EnGo does not have modems or there are no SIM cards in the modems. Contact Dejero Support. Battery Critical Warning 29 The battery level is critically low. Connect the EnGo to a power sour attach a charged auxiliary battery. cannot connect the EnGo to a pow source, turn it off the to preserve th power. The EnGo turns off automa the power level falls below 2%. Battery Error Warning 30 The EnGo recorded an internal battery fault. Contact Dejero Support. Live receiver does not support encryption Warning 31 EnGo is assigned to a receiver that does not support encryption. Assign EnGo to a different receive does support encryption or contact Support. 59 | Dejero EnGo 263 User Guide www.dejero.com Problem Unable to create or maintain a secure connection Error /

warning number Error 33 Description Solution The connection between EnGo 263 and the receiver couldnt be authenticated so a secure connection is not available. Contact Dejero Support. Decryption error Error 34 The data is not encrypted properly or is corrupted. It could not be decrypted. Contact Dejero Support. Battery charging inhibited Warning 35 The battery in the EnGo is outside the specified temperature range for charging. You can continue to use the EnGo resume charging the battery, bring device closer to room temperature Intercom issue Error 36 Multiple transmitters are assigned to the same output. Intercom does not support multiple assignments. Assign any other transmitters to dif outputs. Output in use Warning 100 Could not start the live stream. The assigned receiver output is in use by another device. Check in/out formats Warning 101 This error message appears if the input/output video format combination is not supported. Wait for an output to become availa try again. Or, use Control to assign different output. For more informat support.dejero.com to read the Dej Control User Guide. Select an input format that is comp with the output or use Control to se different output. Invalid assignment Warning 109 Could not broadcast. Invalid receiver output assignment. Contact your system administrator Control to assign a different destina Clip transfer failed Warning 110 This error message appears if there was an error creating a new clip transfer session. Attempt to transmit the clip again. I problem persists, contact your syst administrator. Consider managing the clips on the receiver to reduce the total numbe to less than 1000. 60 | Dejero EnGo 263 User Guide www.dejero.com Problem Error /

warning number Description Solution File transfer failed Warning 111 This error message appears if there was an error creating a new file transfer session. Contact your system administrator Control to assign a different destina Capacity reached Warning 112 The assigned output has reached its live stream capacity. Wait for an output to become availa try again. Or, use Control to assign different output. Capacity reached Warning 113 The assigned receiver has reached its stream capacity. Try again later or use Control to as different receiver. Failed to complete transfer to the assigned receiver insufficient disk space Failed to start Live stream the assigned output has malfunctioned Warning 114 This error message appears if the receiver cannot complete the clip transfer due to insufficient available disk space. Contact your system administrator up some disk space on the receive Warning 115 This error message appears if Contact Dejero Support. the receiver did not initialize correctly. Receiver not licensed Warning 118 Cannot stream to the assigned Contact Dejero Support. receiver because the receiver is not licensed. Receiver incompatible Error 119 Could not broadcast. The receiver is incompatible and requires a software update. Contact Dejero Support. Warning 120 The CellSat service requires a Wait for the device to adjust the lat minimum latency of 1.5 seconds. The device is adjusting the latency from a lower level. Latency is being adjusted to optimize the requested operation. This message will automatically clear when the latency adjustment has completed. 61 | Dejero EnGo 263 User Guide www.dejero.com Problem Error /

warning number Description Solution SSL Handshake failed Warning 121 The SSL handshake failed due to poor network conditions. Wait for network conditions to impr try again. Hardware failure Error 200 The input device has malfunctioned. Contact Dejero Support. Software failure Error 201 The software stopped unexpectedly and was restarted automatically. Contact Dejero Support. Technical specifications Video Resolutions 480i 29.97, 576i 25, 720p 50/59.94/60, 1080i 25/29.97/30, 1080p 23.98/25/29.97/30/50/59.94/60 (3G-SDI Level-A) Encoding H.264 AVC and H.265 HEVC, adaptive encoding Inputs 3G/HD/SD-SDI, HDMI 1.3 Audio Encoding Live: Opus 48 kHz, 2,4 or 8-channel, 16-128 kb/s adaptive bitrate, 16-bit audio depth Recording: AAC 48 kHz, stereo or 4-channel Inputs Embedded (SDI, HDMI) 62 | Dejero EnGo 263 User Guide www.dejero.com Network connections Cellular Up to 6 x 3G/4G/LTE/LTE-A Ethernet Dual 1 Gb/s port for LAN, WAN, and portable satellite (including BGAN, Ku-band, Ka-band) Wi-Fi Dual-band wireless-AC (802.11 a/b/g/n/ac) Open WEP, WPA-PSK, and WPA2-PSK Power DC IN Physical 100-240 VAC adapter, 90W (included) Dimensions 21.8 x 14.2 x 8.4 cm (8.5 x 5.6 x 3.3 inches)

(H x W x D) Weight 1.8 kg (4.0 lbs) Operating conditions 0C to 45C (32F to 113F)*

0C to 40C (32F to 104F) in backpack, up to 95% RH (non-

condensing) Storage conditions -20C to 70C (-4F to 158F) < 95% RH (non-condensing) Connectors SDI in (BNC), HDMI in (1.3), Mini DisplayPort out (1.2), 2 x RJ45 Ethernet, 2 x USB 3.0, IFB (mini-XLR connector), DC In Adapters (included with the EnGo) IFB adapter (mini-XLR to XLR or 3.5 mm adapter), D-Tap adapter (DC In to D-Tap), auxiliary battery quick connect plate (V-Mount or Gold Mount)

*operating with internal/external battery; up to 40C with included certified external power adapter. 63 | Dejero EnGo 263 User Guide www.dejero.com Key functions Live Transmit broadcast-quality live video over IP networks. Record mode Record video for later transfer. Live and Record mode Transmit live while also recording video for later at a higher quality. File transfer Transfer edited video or other files to Dejero receivers. Hotspot Connect laptop, phone, or other devices to the Internet leveraging the EnGo connectivity. Multiple output formats Reliably transmit to a wide range of outputs including SDI, SMPTE ST 2110, MPEG-TS, Content Delivery Networks (CDNs), social networks, and MultiPoint. Regulatory compliance Product Dejero EnGo 263 Model EG263 Compliance This product is compliant with international EMC and safety standards. 64 | Dejero EnGo 263 User Guide www.dejero.com Additional help If you still require assistance operating your Dejero EnGo 263:

Visit the Dejero SupportHub online knowledge base at support.dejero.com Email the Dejero technical support team at support@dejero.com Call the 24-hour technical support number for your region. US & Canada: 1 866 808 3665, ext. 2 International: +1 519 772 4824, ext. 2 Document revision history Version Date Changes 001 October 2021 Initial Version. Technical Support:

support@dejero.com US & Canada (Toll Free): 1 866 808 3665, ext. 2 International: +1 519 772 4824, ext. 2 65 | Dejero EnGo 263 User Guide

User Guide September 2021 D-UG142-001 www.dejero.com Dejero Labs Inc. 410 Albert Street, Suite 200 Waterloo, Ontario, N2L 3V3

+1 519 772 4824 Copyright, Trademarks, and Patents Copyright 2021 Dejero Labs Inc. Dejero is a trademark of Dejero Labs Inc. QuickTime is a trademark of Apple Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners. Dejero products or portions thereof are protected by patents granted and pending. Symbols and Conventions This document uses the following symbols and conventions:

Note: Shares important related information, reminders, recommendations, and suggestions. Tip: Shares helpful tips or alternative ways to accomplish a goal. Caution: Means that the action you take could cause harm to your equipment or device, cause you to lose data, or void your warranty. Warning: Describes an action that could cause you physical harm. Follow the guidelines in this document or the device itself when handling electrical equipment. 2 | Dejero EnGo 265 User Guide www.dejero.com Contents Safety Warnings and Hazards ............................................................................. 5 Handling and Operating Conditions ..................................................................... 7 About the Dejero EnGo 265 ................................................................................ 8 Whats included ................................................................................................... 9 About Dejero Control......................................................................................... 10 Powering the EnGo ........................................................................................... 10 Starting the EnGo ............................................................................................. 12 Using the EnGo ................................................................................................. 12 Connecting to the EnGo .................................................................................... 13 Identifying your EnGo backpack edition ............................................................ 16 About the EnGo Backpack Edition One ............................................................. 17 Inserting the EnGo into the EnGo Backpack Edition One .................................. 17 About the EnGo Backpack Edition Two ............................................................. 18 Inserting the EnGo into the EnGo Backpack Edition Two .................................. 19 About the Preview screen ................................................................................. 22 Changing SIM modules ..................................................................................... 24 Configuring the EnGo........................................................................................ 26 Managing Wi-Fi connections ............................................................................. 35 Managing return feeds ...................................................................................... 36 Managing SIM cards ......................................................................................... 37 Transmitting live ................................................................................................ 40 Enabling stream encryption ............................................................................... 41 Using the Intercom feature ................................................................................ 42 Using Record mode .......................................................................................... 44 Transferring files ............................................................................................... 49 About warning and error states ......................................................................... 50 Using Remote Control ....................................................................................... 50 Setting the display orientation ........................................................................... 51 Viewing connection information ......................................................................... 52 About stream indicators .................................................................................... 52 Troubleshooting ................................................................................................ 53 3 | Dejero EnGo 265 User Guide www.dejero.com Warning and error messages ............................................................................ 56 Technical specifications .................................................................................... 62 Additional help .................................................................................................. 65 4 | Dejero EnGo 265 User Guide www.dejero.com Warranty and Liability Reasonable care has been taken in preparing the information in this document. However, this document may contain omissions, technical inaccuracies, or typographical errors. Dejero Labs Inc. does not accept responsibility of any losses due to the use of this document. Product specifications are subject to change without notice. Due to the nature of wireless communication, transmission and reception of data can never be guaranteed. While Dejero strives to provide high-quality video transmission without significant delays, environmental and cellular network conditions beyond Dejeros control may result in data delay, corruption, or loss. Dejero accepts no responsibility for and is not liable for any loss or damage, including, but not limited to, revenue or personal injury, resulting from delays in, errors in, or failure to transmit or receive data using the Dejero platform. Warranty on the Dejero EnGo 265 is voided if the case is opened by anyone who has not been trained and certified by Dejero. For details, see Handling and Operating Conditions below. Safety Warnings and Hazards Read this section in its entirety before operating the Dejero EnGo 265. Federal Communications Commission statement EnGo complies with Part 15 of the FCC rules for a Class A device. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Any changes or modifications made to EnGo device not expressly approved by Dejero could void the user's authority to operate the equipment. Industry Canada statement EnGo complies with Industry Canada ICES-003 Class A specifications. EnGo contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. EnGo operation is restricted to the indoor use for the frequency band 51505250 MHz 5 | Dejero EnGo 265 User Guide www.dejero.com RF Exposure Notice THIS DEVICE MEETS THE GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. EnGo is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government and Industry Canada. Explosive Atmosphere The EnGo should be powered off in an area with a potentially explosive atmosphere such as fuelling areas, fuel or chemical transfer or storage areas, below deck on boats, or in areas where the air contains chemicals or particles such as grain, dust or metal powders. It is rare, but there is potential for PC-like devices, such as the EnGo, to generate sparks, which could trigger an explosion. Do not store the EnGo in the compartment of a vehicle that contains flammable gas, liquid, or explosives. Blasting or Construction Sites The EnGo should be powered off in areas where blasting is in progress, where explosives may be present, or near any other equipment that is susceptible to radio interference. Hospitals The EnGo should be powered off near medical equipment or life support systems, or near any other equipment that is susceptible to radio interference. Hospitals or other medical facilities often ask visitors, patients, and staff to switch off all electronic devices in some areas. Please make sure that you follow any local rules and regulations. Aircraft The EnGo should be powered off and not operated in any aircraft, whether in flight or on the ground; systems onboard the aircraft could be affected by radio interference. The EnGo has an internal lithium-ion battery rated less than 100 watt-hours (Wh). The battery, if left inside the EnGo, is rated by the TSA and FAA as safe for travel on aircraft as checked luggage or as a carry-on. The internal battery should not be transported on an aircraft if it is removed from the EnGo. Driving The driver or operator of any vehicle should not operate the EnGo while in control of that vehicle. Doing so will detract from the drivers or operators control and operation of that vehicle. In-vehicle use Dejero Labs Inc. (Dejero) is not liable for any liabilities, obligations, loss, damage, personal injury, special, incidental or consequential damages for personal injury or other damage of any nature arising, including but not limited to those arising under any contract, warranty, negligence or in theory of contract or tort law, directly or indirectly as a result of the improper installation or 6 | Dejero EnGo 265 User Guide www.dejero.com use of its products in a vehicle or any other application. In order to safely install and use Dejero products full consideration of vehicle occupants, vehicle systems (i.e., the location of fuel lines, brakes lines, electrical, drive train or other systems), airbags and other safety equipment is recommended. Dejero specifically disclaims any responsibility for the improper use or installation of its products not consistent with the original vehicle manufacturers specifications. Personal Health and Safety For personal health and safety, the operator must maintain a minimum distance of 10 mm from the EnGo while it is powered on, except when using the touch screen. Medical Implant Devices It is possible that the radio modems in the EnGo may interfere with some types of medical devices (such as cardiac pacemakers or implant defibrillators), when operated close to the device. If you have one of these devices, you should seek advice from your doctor before operating the EnGo. For personal health and safety, persons concerned about exposure should maintain a minimum distance of 10 mm from the EnGo while it is powered on, except when using the touch screen. Hearing Devices People with hearing aids or cochlear implants may experience interfering noises when using or when nearby mobile devices. The level of interference depends on the type of aid or implant, the type of mobile device, and the distance between the two. Increasing the distance between the EnGo and the hearing device may reduce interference. Electrical Safety The socket-outlet shall be installed near the equipment and shall be easily accessible. Li-ion (rechargeable) battery notice Warning: The battery installed in this device may present a risk of damage, fire, or chemical burn if mistreated. Do not attempt to disassemble the device to access or replace the internal battery. Only authorised Dejero personnel can service the internal battery and the unit. Handling and Operating Conditions Read this section in its entirety before operating the EnGo. Handle Device with Care While the EnGois durable, it is possible to damage the device if it is dropped or thrown. Please handle with care. Damage sustained as the result of mishandling the EnGo renders the warranty null and void. 7 | Dejero EnGo 265 User Guide www.dejero.com Do Not Open the Case The EnGo case should remain sealed at all times to protect the sensitive electronics inside and ensure the safety of the operator. Opening the case renders the warranty null and void. Do Not Disassemble the Product Only authorized Dejero personnel can open, modify, or repair the EnGo unit. Unless authorized by Dejero personnel, any attempt by the user to open, disassemble, or repair the device renders the warranty null and void. Keep Air Vents Clear If the air vents are blocked, the EnGo may overheat and shut down. These vents are located on the top and bottom of the device. (The intake is protected by the black plastic antenna endcaps on the top and bottom.) Please keep these areas clear and unobstructed to ensure adequate airflow. Keep Device as Cool as Possible For optimal performance, keep the EnGo in well-ventilated areas, away from heat sources and direct exposure to sunlight. Avoid operating the EnGo in temperatures outside of the ambient range (0C to +45C / 32F to 113F). Keep Device Dry Keep the EnGo dry. Keep it covered during inclement conditions, while still ensuring adequate air flow to keep the EnGo cool. Do not expose it to liquid, moisture, or excessive humidity. The EnGo backpack is designed to be weather-resistant, but not weatherproof. Using the EnGo with backpacks other than those supplied by Dejero is not recommended and will void the warranty. About the Dejero EnGo 265 The Dejero EnGo 265 is a compact mobile transmitter that encodes high-quality video and transmits it over multiple IP connections to reliably deliver exceptional picture quality with extremely low latencyeven in challenging network conditions. Vehicle-mounted or worn in a backpack, EnGo is ideal for newsgathering, sports coverage, and live event broadcasting from remote locations, and while in motion. Reliable and simple to use, EnGo is designed for mobile video contribution professionals who require agility and versatility. Remarkable performance Blending up to eight network connections with Dejero Smart Blending Technology, EnGo reliably delivers exceptional picture quality with low latency, even in challenging bandwidth conditions. Get your live shot where others cant. 8 | Dejero EnGo 265 User Guide www.dejero.com Broadcast from virtually anywhere Cellular, Wi-Fi, and satellite connectivity from a compact transmitter enables you to reliably broadcast live from virtually anywhere. You can even broadcast live while in motion. Easy to use The simple, intuitive touch screen interface provides confidence monitoring, status information, and easy operation. Built-in intelligence does most of the work for you so you can focus on the shot. Exceptionally versatile Whether you put it in a backpack or mount it in your vehicle, the EnGo adapts to your needs. The latest LTE-A global modems and field-user accessible SIMs make it easy to go live using local SIMs. Whats included The EnGo includes the following items:

EnGo mobile transmitter Power adapter with country-specific cord EnGo backpack, which includes A power cable that connects directly to a D-Tap port on a battery or the included V-Mount or Gold Mount battery plates A backpack cover for weather protection Right angle SDI cable Right angle HDMI cable Mini-XLR to XLR or 3.5 mm audio adapter for IFB Quick Start Guide Note: The touch screen on the EnGo is a capacitive screen. If you are wearing gloves, you must remove them before using the screen. 9 | Dejero EnGo 265 User Guide www.dejero.com About Dejero Control When you manage the EnGo with Dejero Control, you can:

Assign live and recorded video, as well as file transfers, from the EnGo to a Dejero receiver. Geolocate the EnGo mobile transmitter. Preview and route feeds from the EnGo. Remotely control and configure the EnGo. Review analytics about the performance of the EnGo. Powering the EnGo When the EnGo is on, it runs on its internal battery. The EnGo does not supply power to the camera. The following icons appear on the Preview screen to indicate the batterys status. The percent that appears with each battery icon indicates the remaining charge. Running on auxiliary power (either a power source or an auxiliary battery). If the internal battery needs charging, the battery icon indicates that the battery is charging. Running on internal battery. Running on internal battery, but the remaining charge is 20% or less. Running on internal battery, but the remaining charge is 5% or less. If the power level falls below 2%, the EnGo turns off automatically. Battery error, but the EnGo is running on auxiliary power. For more information, select

> Warning. Battery error. For more information, select

> Warning. 10 | Dejero EnGo 265 User Guide www.dejero.com Note: When the EnGo 265 is off, it uses power from an attached power source (such as a power outlet or an auxiliary battery) to charge the internal battery. It continues to draw a small amount of that power even after the internal battery is charged fully. If the EnGo is attached to an auxiliary battery, keeping it connected can drain the auxiliary battery. The EnGos internal battery does not lose charge if you disconnect from a power source. Charge the EnGo When the battery is low, you must charge the EnGo. Charge the battery in EnGo fully prior to using it for the first time. Note: If the EnGo is off while the battery is charging, the Power button flashes slowly

(approximately once per second). The battery might not charge if the temperature is below 10 C /

50 F or above +45 C / 113 F, or if it has encountered a problem that caused the battery to fail. Charge the EnGo using a power outlet Note: Use only the charger that is included with the EnGo 265. You cannot use the charger from an EnGo hardware version 1.3 or earlier to charge the EnGo 265. 1. Connect the one end of the power cord to its power adapter. 2. Connect the power cord that is connected to the power adapter to the DC IN port on the side of the EnGo. 3. Plug the other end of the power cord into a power outlet. About the Power button settings The Power button on the EnGo provides information about the charging or battery status of the EnGo. Light setting Description No light The EnGo is off and is not connected to an external power source. Solid blue light The EnGo is on. If the EnGo is not connected to an external power source, a solid blue light indicates that the battery is charged to greater than 50%. If the EnGo is connected to a external power source, a solid blue light indicates that the device is powered by that source. 11 | Dejero EnGo 265 User Guide www.dejero.com Blue light flashing approximately once a second If the EnGo is off, the internal battery is charging but is not yet fully charged. If the device is on, the internal battery is below 50% but above 30%. This setting also indicates that the EnGo is not being charged. Blue light flashing approximately twice a second Blue light flashing approximately four times a second The EnGo is off, connected to an external power source, and the internal battery is fully charged. The EnGo is on and the internal battery is below 30%. The EnGo is not charging. Charge the EnGo using an auxiliary battery Use the included power cord to connect to a D-Tap port on an auxiliary battery or the V-Mount or Gold Mount battery plates to charge the EnGo. 1. Connect the power cord to the DC IN port on the side of the EnGo. 2. Perform one of the following actions:

Connect the power cord directly to an auxiliary battery. Connect the power cord to the battery plate. Slide an auxiliary battery onto the battery plate. Note: When you connect an auxiliary battery to the EnGo, the battery both powers and charges the EnGo (if the internal battery needs charging). Because it performs both functions, the battery level in the auxiliary battery drains faster. Starting the EnGo 1. On the front of the EnGo, press and hold

. While the transmitter turns on and establishes a network connection, start-up messages appear on the Preview screen. Using the EnGo You can use the EnGo in one of the following operation modes:

12 | Dejero EnGo 265 User Guide www.dejero.com Live: Transmit live video over network blending of cellular, Wi-Fi, Ethernet, or satellite connections to the Dejero receivers. Recording: Record video for later transmission. Use this mode when a live feed is not required, or when bandwidth is limited or not available. Live and Recording: Transmit live while also recording high-quality video to use later. Use this mode when network bandwidth is limited but you still need to broadcast live. Clip or File Transfer: Quickly transfer photos, scripts, graphics, or edited video packages to the Dejero receivers using the blended network connectivity. Record and Auto Transfer: Record a clip and transfer it to the receiver simultaneously. Use this mode when you need to have the clip available on the receiver quickly. Note: Audio and video data transmitted by the EnGo 265 can be encrypted using AES 256 encryption. For more information, see "Enabling stream encryption" on page 41. Connecting to the EnGo You can use the connection ports on either side of the EnGo to connect video and audio, Ethernet, or IFB. You can also use the USB ports on the EnGo. Connect video and audio The EnGo supports HDMI or SDI video input with embedded audio. 1. Plug the included SDI or HDMI cable into the video cameras output port. 2. Plug the SDI or HDMI cable into the video input port on the EnGo. 3. Make sure that all cables are firmly connected. 13 | Dejero EnGo 265 User Guide www.dejero.com The EnGo selects the correct video input automatically. If you do not see video on the screen, make sure that the cables are connected properly and that you are using a supported video format. If the video format is not detected automatically, you may need to configure the video settings. For more information, see "Configuring the EnGo" on page 26. Note: You can use the mini DP output on the EnGo to connect directly to an external DP display. You can also connect the mini DP output to an HDMI display, but to connect using HDMI, you must use an active adapter. Connect Ethernet Using an optional Ethernet connection, you can choose to transmit using Ethernet only or broadcast over Ethernet and cellular networks simultaneously. If multiple networks are available, you can plug in a second Ethernet cable for additional throughput. 1. On the side of the EnGo, plug an Ethernet cable into one of the ports. 2. Verify that UDP port 6001 is open on the network for inbound and outbound traffic. (In most cases, the network rules do not require any changes.) The Ethernet adapter is configured to obtain IP address details automatically using DHCP. For more information, see "Configuring the EnGo" on page 26. Connect IFB IFB acts as a one-way audio communication tool from Dejero receivers to the EnGo. It enables communication and cueing from the studio crew to the reporter in the field. The station sends a program feed to the reporters earpiece, which is connected to the EnGo. You can use IFB at any time regardless of whether the EnGo is transmitting a live stream. To use IFB when the EnGo is not live, both the EnGo and the receiver that you are using must be using software version 5.3 or later. For more information on Dejero receivers, visit support.dejero.com to read the receiver user guides. Note: Connecting IFB is optional. 1. Connect your audio device (such as an earpiece, headset, or IFB amplifier input) to the XLR connector on the included adapter. 2. Plug the adapter into the mini-XLR connector on the side of the EnGo. As soon as an audio source is connected to the receiver, an IFB indicator appears on the right side of the screen. It shows the following information:

14 | Dejero EnGo 265 User Guide www.dejero.com I = Idle R = Receiving

.1-.9 = IFB is active and the delay is less than 1 second 1-9 = IFB is active and delay is less than 10 seconds X = IFB is active and the delay is 10 seconds or more The indicator starts at I and, when IFB is active, it shows the volume and the delay interval. As the EnGo receives voice packets from the receiver, the sound level varies (when a device is connected to the mini-XLR port). Note: With the EnGo 265, IFB audio output from the receiver is always balanced. Use the USB ports The EnGo has two USB 3.0 ports. You can use these ports for connecting USB memory sticks

(for file transfers), for connecting support peripherals (such as a keyboard or mouse), or for connecting other supported devices, such as a Logitech H390 USB headset (for Intercom).The EnGo has two USB 3.0 ports. You can use these ports for connecting USB memory sticks (for file transfers) or for connecting support peripherals (such as a keyboard or mouse). Note: Use low-power USB devices with the EnGo, such as memory sticks or supporting peripherals. To reduce power consumption and the potential for overheating, do not connect devices that require a lot of power. Set up Intercom You can use the Intercom feature to enable real-time two-way audio communication between the EnGo in the field and a Dejero WayPoint 104 receiver or a Dejero WayPoint 50 receiver at the studio. In the studio, a MOTU 4pre audio interface connects to the WayPoint receiver over USB. The MOTU 4pre receives audio inputs from an external source that are mapped to the WayPoint outputs. In the field, you can use the Logitech H390 USB headset with the EnGo 265 to receive and send Intercom audio communication. Note: IFB works independently of the Intercom feature. 1. Ensure that the WayPoint receiver and the MOTU 4pre unit are configured properly. For more information, visit support.dejero.com to read the Dejero WayPoint 104 User Guide or Dejero WayPoint 50 User Guide, and the Dejero Intercom Reference Guide. 15 | Dejero EnGo 265 User Guide www.dejero.com 2. Connect the Logitech H390 USB headset to a USB port on the EnGo. 3. Use Control to assign the EnGo to an output on the WayPoint receiver. 4. Ensure that Intercom is enabled on the EnGo. For more information, see "Enable Intercom"

on page 43. Identifying your EnGo backpack edition There are two editions of the backpack. Edition Picture Distinguishing features One Two One zipper used to open entire top compartment for access to the EnGo Side strap for cables Hook-and-loop fasteners used to open front access panel for access to the EnGo Built-in sun shade No side strap for cables 16 | Dejero EnGo 265 User Guide www.dejero.com About the EnGo Backpack Edition One Use the top zipper to access the EnGo from the EnGo Backpack Edition One. Inserting the EnGo into the EnGo Backpack Edition One When the EnGo is inside the backpack, ensure that the cables are not bent and the connections are not under stress. Tip: Use the strap on the right side of the backpack to secure audio and video cables when they are disconnected. 1. Route the SDI or HDMI cable from the video output port on the camera through the cable opening on the right side of the backpack. 2. If required, route the IFB audio cable through the same opening. If you are using the Intercom feature, also route the Logitech H390 USB headset cable through this opening. 3. Set the EnGo inside the top compartment of the backpack with the screen facing out and the video and IFB ports facing down. Ensure that the EnGo sits down fully on the foam base. 4. Lift the EnGo and perform the following actions:

a. Connect the SDI or HDMI video cable to the correct input port on the side of the EnGo. When the EnGo is in the backpack, this port is on the bottom. b. If necessary, connect the IFB audio cable to the IFB output port. c. Ensure that the cables lie flat in the foam channel below the EnGo so they are not bent and the connections are not stressed. 17 | Dejero EnGo 265 User Guide www.dejero.com 5. To secure the EnGo, wrap the zip cords around the antenna endcaps at either end of the EnGo. 6. Connect the cable to the DC IN port on the EnGo. 7. If you want to power the EnGo using an auxiliary battery, perform the following actions:

a. In the battery compartment, ensure that the D-Tap connector is connected to the battery plate. b. Ensure that the battery plate is held in place with the hook-and-loop fasteners. c. Slide the auxiliary battery onto the battery plate. 8. Close the backpack. Note: You must secure the EnGo in the backpack with the zip cords. If you do not, the EnGo will fall out. Use the EnGo inside the Backpack Edition One When the EnGo is inside the backpack, you do not need to remove it to view the screen or interact with it. 1. Open the top compartment of the backpack halfway. 2. Use the magnet at the top of the backpack to hold open the top compartment. About the EnGo Backpack Edition Two The EnGo Backpack Edition Two provides easy access to the EnGo. 18 | Dejero EnGo 265 User Guide www.dejero.com Inserting the EnGo into the EnGo Backpack Edition Two When the EnGo is inside the backpack, ensure that the cables are not bent and the connections are not under stress. Note: When you receive your Edition Two backpack, the IFB and SDI cables are already inserted. 1. Use the two zippers at the top of the backpack to open the top compartment fully. 2. Connect the SDI cable to the correct input port on the side of the EnGo. For more information on using an HDMI cable with the EnGo, see "Use an HDMI cable with the EnGo Backpack Edition Two" on page 21. 3. If necessary, connect the IFB audio cable to the IFB output port. 4. Set the EnGo inside the top compartment of the backpack with the screen facing out and the video and IFB ports facing down. Ensure that the EnGo sits down fully on the foam base. 5. To secure the EnGo, wrap the zip cords around the antenna endcaps at either end of the EnGo, ensuring that the foam spacer is in between. 6. If you want to power the EnGo using an auxiliary battery, perform the following actions:

19 | Dejero EnGo 265 User Guide www.dejero.com a. In the battery compartment, ensure that the D-Tap connector is connected to the battery plate. b. Ensure that the battery plate is held in place with the hook-and-loop fasteners. c. Slide the auxiliary battery onto the battery plate. d. Connect the power cable to the DC IN port on the EnGo. 7. Close the top of the backpack. Note: You must secure the EnGo in the backpack with the zip cords. If you do not, the EnGo can move around or fall out. Use the EnGo inside the Backpack Edition One When the EnGo is inside the backpack, you do not need to remove it to view the screen or interact with it. 1. Open the top compartment of the backpack halfway. 20 | Dejero EnGo 265 User Guide www.dejero.com 2. Use the magnet at the top of the backpack to hold open the top compartment. Use an HDMI cable with the EnGo Backpack Edition Two By default, the backpack comes with the SDI cable already inserted. You can remove this cable if you want to use an HDMI cable instead. Note: If you only need to use an HDMI cable temporarily, feed the HDMI cable through the hook-

and-loop fastener opening on the side of the backpack. Remove the zip cords from around the EnGo. Lift the EnGo and connect the HDMI cable to it. Replace the zip cords to secure the EnGo. 1. Use the two zippers at the top of the backpack to open the top compartment fully. 2. If the EnGo is in the backpack, remove it. 3. At the top of the backpack, use the zipper to open the cable storage compartment. 4. Use the hook-and-loop fasteners to open the slot in the bottom of the cable storage compartment. 5. Pull the SDI cable into the backpack through the slot in the cable storage compartment. 6. Gently separate the foam spacer from the back of the backpack and pull it forward. 21 | Dejero EnGo 265 User Guide www.dejero.com 7. Pull the SDI cable through the channel in the foam spacer and remove it from the backpack. 8. Route the HDMI cable behind the foam spacer, ensuring that the end of the cable that connects to the EnGo fits under the notch at the bottom of the foam spacer. 9. Ensure that the HDMI cable, as well as the IFB and power cables, fit inside the channel in the foam spacer. 10. Align the hook-and-loop fasteners on the foam spacer with the back of the backpack, ensuring that the bottom of the foam spacer is fully inserted into the bottom of the compartment. 11. Press the foam spacer against the back of the backpack. 12. Route the HDMI cable through the slot in the cable storage compartment, ensuring that it fits into the top compartment in the same way that the SDI cable did. 13. Use the hook-and-loop fasteners to close the slot in the cable storage compartment tightly. 14. Close the cable storage compartment. 15. Reinsert the EnGo into the backpack, ensuring that the zip cords fit around the endcaps to secure it in place. About the Preview screen When the EnGo is on, the Preview screen appears. You can use the Preview screen in portrait or landscape mode. By default, the screen appears in landscape mode. For more information on changing the display orientation, "Setting the display orientation" on page 51. The Preview screen is the hub of the EnGo transmitter. The top half of the screen shows the live camera feed, as well information about the power level, network connections, stream health, and any errors. From the menu, you can transfer files or show transmitter settings, error 22 | Dejero EnGo 265 User Guide www.dejero.com messages, and connection details. For a list of possible error messages, see "Warning and error messages" on page 56. You can use the menus and buttons to access the features of the EnGo:

Go Live button: Use this button to start a live transmission. The current live stream profile appears below the Go Live button. When you select the button, the Preview screen shows the live stream run time below the button, and the stream connection health and the latency above the button. Record button: Use this button to record clips. The current quality setting appears below the button. When you select the Record button, the Preview screen shows the clip run time below the button. Above the button, the screen shows the amount of remaining video time that you can record and store in the device storage. Live Menu: Use this menu to select the settings for your live transmission. Record Menu: Use this menu to set the quality of your recorded clips. Note: Your Control administrator must assign the transmitter to a receiver output destination before you can use it to go live. If your administrator has not assigned the transmitter, an error appears. Your administrator can also change the Store and Forward Clip upload or File upload receiver destination using Control and the available quality settings for clips. If any settings are not available, a message appears with the quality setting in the Record Menu. Change the settings for a live transmission 1. On the Preview screen, select the Live Menu button. 2. Select Feed, Auto, or User. Live feed settings Setting Description Feed Auto User Use the Feed profile to send video to the station in poor network conditions. You can also use Feed when you have time to send the highest quality video or when recording live events without anchor desk and reporter interaction. Use the Auto profile to adapt to network conditions. It increases latency as needed. Use the User profile if you set the configuration options manually. For more information,"Configuring the EnGo" on page 26. 23 | Dejero EnGo 265 User Guide www.dejero.com Set the quality of recorded clips 1. On the Preview screen, select the Record Menu button. 2. Select 2.5 Mb/s, 4.0 Mb/s, 6.0 Mb/s, 12.0 Mb/s or 15.0 Mb/s. About network connection icons The following icons appear on the Preview screen to show the status of the EnGo connections. The icons also appear on the screen when using Remote Control with EnGo. Icon Description Ethernet connection CellSat connection Wi-Fi connection Cellular connection Note: If an icon appears in grey or if no bars appear, no connection is available. If a red X appears with the icon, there is an error with the connection. For Wi-Fi and cellular connections, the number of bars indicates the strength of the connection.For cellular connections, an R indicates that you are roaming. Changing SIM modules The EnGo has a user-changeable SIM module for regional cellular network access. You can access the SIM module to change the SIM cards to ones from a different region. The SIM module uses Nano-sized SIM cards. 24 | Dejero EnGo 265 User Guide www.dejero.com Swap the SIM module 1. Power off the EnGo. 2. Remove the SIM module from the EnGo by loosening the thumbscrews and pulling out the module. 3. Insert the replacement SIM module with the end marked TOP oriented toward the Preview screen. 4. Line up and tighten the thumbscrews. Ensure that the module is aligned correctly and tightly connected. After changing the SIM module, select which SIMs to use. For more information, see "Define the SIM set" on page 33. Warning: Do not force the module into the EnGo. If it does not insert easily, remove it and check that you inserted the replacement module in the correct way. Forcing the module can result in damage to the SIM module or the EnGo. Change the SIM cards in the accessible SIM module Note: The SIM cards only fully insert and remain locked if they are oriented correctly. 1. Power off the EnGo. 2. Remove the SIM module from the EnGo by loosening the thumbscrews and pulling out the module. 3. Remove the SIM cards by pushing the SIM card in gently. The SIM card will spring out. 4. If necessary, pull the SIM card the rest of the way out of the slot. 5. Place a SIM card into the slot in the SIM module correctly, with the notch on the SIM card inserted first. 6. Gently push the SIM card into the slot, until it locks into place. If the SIM card is inserted incorrectly, it does not insert all the way. 7. Repeat steps 3 through 6 for each slot. 8. Insert the SIM module with the end marked TOP oriented toward the Preview screen. 25 | Dejero EnGo 265 User Guide www.dejero.com 9. Line up and tighten the thumbscrews. Ensure that the module is aligned correctly and tightly connected. Note: After changing the SIM cards, select which SIMs to use. For more information, see "Define the SIM set" on page 33 Configuring the EnGo Use the Settings screen to configure the transmitter settings. Note: When you are streaming live content, you cannot configure the settings for the EnGo. Adjust the display brightness The preferred brightness can be manually or automatically set. If you use auto adjust, the EnGos light sensor brightens the display in bright light and dims it in low light. 1. On the Preview screen, select

. 2. Select Brightness. 3. Perform one of the following actions:

To adjust the brightness manually, use the slider. To have the EnGo adjust the brightness automatically, select the Auto-adjust check box. Note: For the EnGo to operate correctly, the brightness sensor on the front of the EnGo must not be covered. Configure the video input You can configure the video input setting to a specific video input type, or you can select the AUTO setting. By default, the transmitter automatically detects HDMI or SDI connections, frame rate, and resolution with this setting. If you select SDI as the input type and EnGo does not detect the frame rate and resolution settings automatically, you can set them manually. When you configure the video input to AUTO, it only detects HDMI or SDI connections automatically. If you want to use the IP video input, you must select it manually. With this input type, the EnGo detects the frame rate and resolution automatically. In IP mode, only video is sent, not audio. You cannot record clips in this mode. 26 | Dejero EnGo 265 User Guide www.dejero.com Note: Before configuring the video input to IP, connect an Ethernet cable from your video source to the EnGo. You can connect the cable to either port 1 or port 2. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Input. 4. Select Video Input. 5. Set the video input to HDMI, SDI, IP, or AUTO. 6. Select Back. 7. If you selected SDI, set the Input Resolution and Input Frame Rate. Input Resolution Input Frame Rates 480i 576i 720p 1080i 1080p 1080p 29.97 25 50, 59.94, 60 25, 29.97, 30 23.98, 25, 29.97, 30 50, 59.94, 60 (3G-SDI Level-A) Note: Depending on the frame rate that you select, the available input resolutions change. Change the IP video input settings If you want to receive video over the Ethernet connection for the EnGo, you can change the IP video input settings. Note: The EnGo supports MPEG-TS (UDP/RTP), RTSP, and RTMP IP inputs. 27 | Dejero EnGo 265 User Guide www.dejero.com 1. On the Preview screen, select

. 2. Select Settings. 3. Select Input. 4. Select Video Input. 5. Select IP. 6. Select IP Input Settings. 7. In the Source URL field, type the IP address and port for the source IP video stream. 8. Select the network interface of the EnGo that the source IP video is connected to. Configure the audio input By default, EnGo uses two audio channels. To add more audio channels and maintain video quality, you will require additional data. Any additional data that you use for additional audio channels is deducted from your data plan allotment. EnGo supports 2-, 4- or 8--channel audio. To add more audio channels and maintain video quality, you will require additional data. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Input. 4. Select Audio Input. 5. Select the number of audio channels. Configure the video loss setting You can configure what appears on the screen if the video is lost during a transmission. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Input. 4. Select Video Loss. 5. Set the video loss setting to Black Screen or Last Frame. Configure the Live Resolution setting Live resolution is the resolution of the video, as transmitted over-the-air when broadcasting. It is independent of the transmitter input and receiver output resolutions. Note: To prevent using higher resolutions over a cellular connection, an administrator might set the maximum live resolution allowed for an EnGo in Control. When a restriction is added, the 28 | Dejero EnGo 265 User Guide www.dejero.com resolution is stepped down automatically to the maximum allowable resolution when the connection type is set to Modems or All. If the connection type is set to Ethernet, the maximum live resolution setting in Control is ignored. The administrator can also use Control to set the maximum connection bitrate. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Live. 4. Select Resolution. 5. Set the live resolution to Auto: SD, Auto: SD+, Auto: HD, Auto: HD+, Auto: HD+20, or Manual. 6. If you set the live resolution to Manual, perform the following actions:

a. Select Back. b. Select Bit Rate. c. Set the maximum connection bitrate. EnGo monitors the available bandwidth and adjusts the transport resolution automatically to give you the best possible video quality under the current network conditions. The receiver output resolution does not change, so the video routed to your internal systems remains constant. Each Auto option has a different maximum bandwidth cap, appropriate for the base video resolution that you send. Live Resolution Maximum Connection Bitrate Auto: SD 2.5 Mb/s Auto: SD+

5.0 Mb/s Auto: HD 5.0 Mb/s Auto: HD+

10.0 Mb/s Auto: HD+20 20.0 Mb/s If you choose Manual, you set the maximum connection bitrate. This setting is useful if you want to control your data usage or if you are broadcasting from an area with poor coverage and want to cap the bandwidth at a very low rate. 29 | Dejero EnGo 265 User Guide www.dejero.com Audio-only mode In situations of limited bandwidth, when the available bandwidth falls below the threshold required for usable video quality, EnGo automatically sends only audio to the receiver and the last good frame of the video remains on the screen. When the bandwidth increases above the required threshold, EnGo resumes sending video. Note: The thresholds change depending on the number of audio channels selected; more audio channels result in higher thresholds. Configure the latency Latency is the time that it takes for the video to arrive at the receiver. Glass-to-glass refers to the delay from the time the camera detects an image to the time that it appears on a video monitor connected to the Dejero receiver. Tip: In an area of poor coverage, or very high cellular network traffic, you might achieve better video transmission results with a medium or long latency. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Live. 4. Select Latency. 5. Select a preset value: 1.5 seconds, 3 seconds, 8 seconds, or Preset, where Preset is between 0.8 to 20 seconds, as defined for the assigned receiver output in Control. 6. Select Back. 7. Select Latency Mode. 8. Select a latency mode: Fixed, Adaptive, or Up to. Note: If you engage a satellite connection as part of the CellSat service, the EnGo must use a latency of greater than 1.5 seconds. If the latency is set to less than 1.5 seconds, the EnGo changes the latency to a short latency (1.5 seconds). If there is the potential to lose cellular connections completely, Dejero recommends setting the latency to Preset (at 2.2 seconds) for maximum reliability. Latency settings Setting Description 30 | Dejero EnGo 265 User Guide www.dejero.com Fixed Latency mode In Fixed Latency mode, the system attempts to give the glass-to-glass latency requested (either 1.5s, 3s, 8s, or preset). If the current network conditions cannot support the configured latency, a warning appears on the screen. This setting is ideal when a known latency is preferred. Adaptive Latency mode In Adaptive Latency mode, the system measures the network conditions during the stream and gradually adjusts the requested latency upwards to a value that is supported by the current conditions. This setting is ideal when picture quality is the priority. Up to Latency mode In Up-to Latency mode, the system measures the network conditions during the beginning of the stream and provides the shortest possible latency available. If the conditions worsen during the stream, EnGo gradually increases the latency up to the maximum latency that you set. When EnGo reaches the maximum latency, the latency remains fixed at the specified value. This setting is ideal when the lowest possible latency is the priority. Configure Auto Start You can use Auto Start to initiate a live transmission automatically when you power on EnGo and it detects video input. You can also specify a delayed start for the live transmission. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Operation. 4. Select Auto Start. 5. Select your delay setting: No delay, 1 minute, 2 minutes, 3 minutes, 4 minutes, or 5 minutes. Note: If you turn on Auto Start, the live stream starts when the transmitter detects video. If the live stream is stopped manually, Auto Start does not start again until you turn off and turn on EnGo again. Configure the connection type You can set the type of connection to use when transmitting data. 1. On the Preview screen, select

. 31 | Dejero EnGo 265 User Guide www.dejero.com 2. Select Settings. 3. Select Connections. 4. Select Connection Types. 5. Select a connection type: All, Ethernet, or Modems. Connection type settings Setting Description All Ethernet Modems The transmitter sends data through all available connections, including cellular, Ethernet, and Wi-Fi. The transmitter uses only the connections that are available. If multiple connections are available, the transmitter uses all connection types simultaneously. The transmitter sends data over Ethernet, Wi-Fi, or both. If you select this option but do not have an Ethernet cable connected or a Wi-Fi connection configured, an error appears on the screen. The transmitter sends data over the modem connections only. Use this mode when your Wi-Fi or Ethernet connection is poor, or with high usage by others resulting in low bandwidth. Configure the connection settings You can set the type of connection to use for transmitting data. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Preferred Connection. 5. Select a connection setting: Automatic, Ethernet, or Cellular. Connection Preference settings Setting Description Automatic Use Automatic to provide an even weighting of connections across cellular and Ethernet connections. The EnGo adjusts the overall weighting according to network conditions to provide the requested bitrate. 32 | Dejero EnGo 265 User Guide www.dejero.com Cellular Ethernet Use Cellular if your Ethernet connection is a satellite connection and you prefer to use cellular connections instead. EnGo puts a higher priority on the cellular connection and, if necessary, adjusts the weighting depending on the network conditions to provide the requested bitrate. Use Ethernet to put a higher priority on the Ethernet connection over the cellular connection. Use this option if the Ethernet connection is a lower cost option as part of blended connectivity. EnGo adjusts the weighting according to the network conditions to provide the requested bitrate. Define the SIM set The EnGo can use different SIMs based on the region that you are in. If you are using regional SIMs, you must select a SIM set. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select SIM Set. 5. Depending on your geographic location, select Primary or Secondary. Note: Primary refers to the set of SIM cards that might be included inside the EnGo. Secondary refers to any auxiliary SIM cards that you insert into the user-accessible SIM module. Activate the hotspot You can activate the hotspot so smartphones, laptops, and other devices can use the EnGo to connect to the internet. Activating the hotspot reserves a single modem connection for hotspot use and keeps the remaining connections available for live streams. When not in use, deactivate the hotspot to free up connections for live streams. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Hotspot. 5. Select a connection to use for the hotspot. 6. Select Actions. 7. Select Activate. 33 | Dejero EnGo 265 User Guide www.dejero.com Note: When a hotspot is active, the selected connection is not used for live streams. Rename the hotspot By default, the hotspot name is the name that appears for laptops or mobile devices in the available Wi-Fi networks list. You can change this name to make it easier to identify. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Hotspot. 5. Select Actions. 6. Select SSID. 7. Type the new hotspot name. 8. Select

. Change the hotspot password The password prevents unauthorized users from accessing the EnGo hotspot. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Hotspot. 5. Select Actions. 6. Sslect Password. 7. Delete the old password. 8. Type the new hotspot password. 9. Select

. View devices connected to the hotspot 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 34 | Dejero EnGo 265 User Guide www.dejero.com 4. Select Hotspot. 5. Select Actions. 6. Select Info. Managing Wi-Fi connections You can connect the EnGo to a Wi-Fi network to blend other network connections with a WAN connection. Configure a Wi-Fi connection 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Wi-Fi. 5. From the list of available connections, select a Wi-Fi connection. 6. Select Actions. 7. Select Connect. 8. If prompted, use the keyboard on the screen to type the password. 9. Select

. Tip: Select ABC for uppercase letters and abc for lowercase letters. Select 123.?! for special characters. Select it again for more special characters. Disconnect a Wi-Fi connection 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Wi-Fi. The current Wi-Fi network is highlighted in green. 5. Select Actions. 6. Select Disconnect. 35 | Dejero EnGo 265 User Guide www.dejero.com Delete a saved Wi-Fi profile 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Wi-Fi. The current Wi-Fi network is highlighted in green. 5. Select Actions. 6. Select Forget. Check the details of a Wi-Fi connection 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Wi-Fi. The current Wi-Fi network is highlighted in green. 5. Select Actions. 6. Select Info. Managing return feeds You can subscribe to return feeds sent from the studio using a Dejero CuePoint server. Tip: You can use the mini DP output on the EnGo to connect directly to an external DP display. You can also connect the mini DP output to an HDMI display, but to connect using HDMI, you must use an active adapter. Turn on return video feeds 1. On the Preview screen, select

. 2. Select Return Video. 3. Select Return Video. 4. To add sound, select Audio. Return Video appears on the Preview screen to indicate that the mode is active. View the status of the Return Video connection 1. On the Preview screen, select

. 36 | Dejero EnGo 265 User Guide www.dejero.com 2. Select the Device Status message. Turn off return video feeds 1. On the Preview screen, select

. 2. Select Return Video. 3. Select Off. Managing SIM cards When traveling, you might need to set up any secondary SIM cards that you use from local carriers. Change the Access Point Name When you add new SIM cards, you might need to change the Access Point Name (APN). The APN is needed by the source transmitter to set up the connection to the wireless network. Usually, the APN is available from the SIM card, but, in some cases, you might need to change it manually. 1. On the Preview screen, select

. 2. Select Connections. 3. Select a connection. 4. Select Actions. 5. Select Edit APN. 6. Select a field to access the keyboard. 7. Type the new APN, network name, and PDP type. 8. Select Apply. Note: If you need to reset the SIM to the default values, select the Delete button. The Delete button is only available after you apply changes. Unlock a SIM When you add a new SIM card, you might need to unlock it prior to use. The PIN to unlock the SIM card is usually available with the packaging but you can also contact your carrier to request it. 37 | Dejero EnGo 265 User Guide www.dejero.com Note:If a SIM card is locked, Cellular might appear instead of a carrier name. To determine if you selected the correct connection, scroll to the SIM card ICCID and compare it to the packaging for the SIM card. 1. On the Preview screen, select

. 2. Select Connections. 3. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 4. Select Actions. 5. Select Unlock SIM. 6. Select a field to access the keyboard. 7. Type the unlock PIN. 8. Select

. 9. Repeat steps 3 through 8 for each locked SIM. For more information, see "Define the SIM set" on page 33. Change the PIN for a SIM If necessary, you can change the PIN for a SIM card, such as if there are security reasons to change it, or you want to change it to something thats easier to remember. 1. On the Preview screen, select

. 2. Select Connections. 3. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 4. Select Actions. 5. Select Change PIN. 6. Type the current PIN. 7. Type the new PIN. 8. Select

. Disable the PIN for a SIM If you do not want to type the PIN every time you make changes to the SIM card, you can disable the PIN. Disabling the PIN simplifies your future actions. 1. On the Preview screen, select

. 38 | Dejero EnGo 265 User Guide www.dejero.com 2. Select Connections. 3. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 4. Select Actions. 5. Select Disable PIN. 6. Type the current PIN. 7. Select

. Enable the PIN for a SIM 1. On the Preview screen, select

. 2. Select Connections. 3. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 4. Select Actions. 5. Select Enable PIN. 6. Type the current PIN. 7. Select

. Unblock a SIM If you type the PIN wrong the maximum number of times, the carrier blocks the SIM card. To unblock a SIM card, call the carrier or access your account online and request a Personal Unlocking Key (PUK) code. 1. On the Preview screen, select

. 2. Select Connections. 3. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 4. Select Actions. 5. Select Unblock SIM. 6. Type the PUK code. 7. Select

. Note: There is a limit on the number of PUK attempts. If you exceed this limit, the SIM is no longer usable. 39 | Dejero EnGo 265 User Guide www.dejero.com Turn off roaming for a connection In some regions, you might be able to manage roaming settings for each cellular connection that the EnGo has. By default, roaming is turned on, so connections roam on to any available cellular network. If this option is configured for your EnGo, you can turn roaming off for individual connections. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select a connection. 5. Select Actions. 6. Set the Roaming field to No. When roaming is turned off, an X appears over the signal strength indicator for a connection that is roaming. To turn on roaming again, set the Roaming field to Yes. If roaming is on for a connection, on the Connections screen, an R appears with the signal strength indicator for that connection. Transmitting live Connect to cellular networks automatically When the transmitter is on and set to either All or Modems as the connection type, it automatically connects to all available cellular connections. Start a transmission After you connect your camera to the transmitter, you can start a transmission. Prerequisite: Confirm that the latency settings as indicated on the Go Live button are appropriate for the transmission. For more information, see "Configure the latency" on page 30. 1. Select Go Live. You can monitor the video feed as it transmits. Switch to a CellSat connection During a live transmission, you can switch to a CellSat connection, if one is available. 1. In the Start CellSat dialog box, perform one of the following actions:

To start using the CellSat connection, select Yes. 40 | Dejero EnGo 265 User Guide www.dejero.com To check your connections first, select No. Note:If you want to use the CellSat connection after checking your connections, on the Preview screen, select Start CellSat. Select Yes. Stop a transmission 1. On the Preview screen, select Stop. 2. Select Yes. The Preview screen continues to show the input from the camera. The device remains ready to resume broadcasting. To resume the transmission, select Go Live. If you switched to a CellSat connection, the EnGo disconnects the CellSat connection when you stop the transmission. Tip: After you finish transmitting, always charge your EnGo battery. Enabling stream encryption You can encrypt the audio and video streams (including IFB and Intercom) sent between an EnGo and supported Dejero receivers using AES 256 encryption. By default, stream encryption is off but you can enable it by setting a preferred stream encryption mode in Control. 1. In a browser, type control.dejero.com. 2. Log into Control. 3. Click Manage > Sources. 4. Perform one or more of the following actions:

Beside the Quick Filter field, click

. Select a status and type. In the Enter filter terms field, select or type the source name, station name, source type, status, source serial number, software version, or station callsign. 5. Click the EnGo. 6. Click

. 7. In the Configuration section, in the Stream Encryption Mode drop-down list, set the stream encryption mode. 8. Click

. 41 | Dejero EnGo 265 User Guide www.dejero.com During data transmission, if the data is encrypted and sent successfully, upper-right corner of the video on the Preview screen. appears in the Stream encryption modes Setting Description Always Audio and video data transmitted (including IFB and Intercom) is encrypted. The successfully. icon appears when the data is encrypted and sent If EnGo is assigned to a receiver that does not support stream encryption, an error appears. EnGo stops any attempt to stream live videos or any transmission of IFB or Intercom communications. Never Audio and video data is not encrypted. When Available Audio and video data is encrypted when it is sent to a receiver that supports encryption. The and sent successfully. icon appears when the data is encrypted If a receiver does not support the feature, streams are sent unencrypted. When the data is sent unencrypted, of the video on the Preview screen. appears in the upper-right corner Using the Intercom feature The Intercom feature is available when the EnGo 265 is ready to transmit live or when it is live. The Logitech H390 headset must be connected to the EnGo 265 to use the feature. Audio is only received or transmitted when the headset is connected. With the headset connected, audio meters appear on the right side of the Preview screen. 42 | Dejero EnGo 265 User Guide www.dejero.com The green meter shows the audio data received from the WayPoint receiver. It is heard in the connected Logitech H390 headset. The blue meter shows the microphone input audio data from the connected Logitech H390 headset. By default, Intercom is enabled on the EnGo. Enable Prompt Audio You can enable Prompt Audio to send a low-latency audio feed from your audio input device to your WayPoint receiver. You can still use IFB when Prompt Audio is enabled. To use Prompt Audio, you must connect the MOTU 4pre unit to the receiver. For more information, visit support.dejero.com to read the Dejero Intercom Reference Guide. Note: When you enable Prompt Audio, you cannot use the Intercom feature. 1. On the Preview screen, select

. 2. Select Audio Comms. 3. Select Prompt Audio. After you enable Prompt Audio, the transmitter sends one channel of audio to the receiver at a lower latency. Along the left side of the Preview screen, the green audio meter with a white background is the audio channel that is being sent. Note: By default, the receiver sends the first channel of audio. If you want to send a different channel of audio by default, contact Dejero Support. Enable Intercom By default, Intercom is enabled on the EnGo. If you enable Prompt Audio, you must enable Intercom again before you can use it. 1. On the Preview screen, select

. 2. Select Audio Comms. 43 | Dejero EnGo 265 User Guide www.dejero.com 3. Select Intercom. Turn off Intercom and Prompt Audio If you do not want to use the Intercom or Prompt Audio features, you can turn them off. 1. On the Preview screen, select

. 2. Select Audio Comms. 3. Select Off. Using Record mode With Record mode, you can record up to 40 hours of HD video clips directly onto the transmitter.With Record mode, you can record up to 30 hours of HD video clips directly onto the transmitter. You can preview, transfer, and delete the clips. If you turn on transfer while recording, when in Record only mode, the EnGo starts to transfer the clip as it is recording it. You can start and stop a live stream separate from recording clips. If you turn on transfer while recording, the EnGostarts to transfer the clip as it is recording it. There might be a delay between 1 and 10 seconds between starting the recording and the transfer starting. Each clip is named with the date and time that the clip finished recording, using the following format: YYYY-MM-DD_hhmmss. Note: Assignments are controlled in Control. For more information on assignments, visit support.dejero.com to read the Dejero Control User Guide. Set up Record mode You can record clips when EnGo is in either Live & Recording or Record mode. The selected quality setting impacts the file size of the clip. A higher quality setting results in a larger file. Tip: You can set the quality setting when configuring Record mode. You can also select the quality setting on the Preview screen. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Record. 4. Select Quality. 5. Set the recording rate to 2.5 Mb/s, 4.0 Mb/s, 6.0 Mb/s, 12.0 Mb/s, or 15.0 Mb/s 44 | Dejero EnGo 265 User Guide www.dejero.com 6. Select Back. 7. Select Clip File Format. 8. Set the clip file format: MP4, MOV, or M2TS. 9. Select Back. 10. Select Auto transfer. 11. To transfer clips while they are recording, set the Auto transfer field to On. 12. Select Back. 13. Select Prefix. 14. Type the prefix that you want to add to the names of clips. 15. Select

. Clip file format settings Setting Description MP4 MOV The standard MP4 clip contains H.264 video and AAC audio. For interlaced input formats, the video is encoded in MBAFF format. The MOV clip contains H.264 video and AAC audio. Interlaced input formats are encoded in progressive frame format to use with QuickTime-

based players and editors. You need to tell QuickTime-based software that the file is interlaced. M2TS This format creates usable clips, even if the power is lost during recording. This setting is ideal when the lowest possible latency is the priority. Note: Your administrator can create custom metadata profiles for clips using Control. For more information on how to add a profile to your device, visit support.dejero.com to read the Dejero Control User Guide. Transmit live and record a clip You can transmit live and record a clip at the same time. Depending on the connection and network conditions, the resolution of the live broadcast might change, but the resolution used when recording the clip does not change. 1. On the Preview screen, select Go Live. 45 | Dejero EnGo 265 User Guide www.dejero.com 2. Select Record. The Preview screen shows the video that you are transmitting and recording. Note: When transferring a clip, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a clip transfer, on the Preview screen, select Start CellSat. Select Yes. Record a clip Prerequisite: Confirm that the clip quality that appears on the Record button is appropriate for the clip. To change the quality of the video, select Record Menu. Select a rate. Note: You do not need to connect EnGo to a network to record a clip. 1. On the Preview screen, select Record. The Preview screen shows the video that you are recording. Statistics about the current clip also appear above and below the Record button, including the clip length and the quality setting. Based on the available free disk space and the current quality setting, the estimated time remaining for the current clip appears. The format of the clip length and time remaining is: hh:mm:ss. Stop recording 1. To stop recording, on the Preview screen, select Stop Record. 2. In the Stop Recording dialog box, select Yes. The Preview screen continues to show the input from the camera.The device remains ready to resume broadcasting. To resume the transmission, select Record. Transfer a clip The receiver that receives the transferred clip is defined in Control. Note: You cannot transfer a file or transfer a clip while recording if you are streaming live content. 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Clips. 46 | Dejero EnGo 265 User Guide www.dejero.com 4. Scroll through the clips to find the correct clip. 5. Perform one of the following actions:

To select a clip, select the check box. To select all clips, select All. To cancel selecting all clips, select All again. 6. Select Actions. 7. Select Transfer. To stop transferring the clip, select Stop. Note: When transferring a clip, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a clip transfer, on the Preview screen, select Start CellSat. Select Yes. Import a clip You can import your edited clips to EnGo. Imported clips appear with the other recorded clips. You can transfer them to your receiver to view and play them back from Control. 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Files. 4. Using the arrows on the right side of the screen, navigate to the file that you want to import. 5. Select a file. 6. Select Actions. 7. Select Import. Back up a clip 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Actions. 4. On the Clip Selection screen, select clips. 5. Select Actions. 6. Select Backup. 7. Select the drive. 47 | Dejero EnGo 265 User Guide www.dejero.com 8. To start the backup and save it in the currently selected destination folder, select Backup. Transfer a file 1. On the side of the EnGo, insert a USB drive. 2. On the Preview screen, select

. 3. Select Transfer. 4. Select Files. 5. Using the arrows on the right side of the screen, navigate to the file that you want to import. 6. Select the file to transfer it. You can select and transfer multiple files from the same folder. 7. Select Actions. 8. Select Transfer. The file transfer progress appears on the screen. Note: When transferring a file, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a file transfer, on the Preview screen, select Start CellSat. Select Yes. View a clip's information The clip information includes the transfer receiver, the transfer complete percentage, as well as the timestamp. 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Clips. 4. Select a clip. 5. Select Actions. 6. Select Info. Change the prefix for a clip You can change the prefix for a single clip before you transfer it to a receiver. Note: When you change the prefix for a clip, you are not changing the default prefix. For more information on changing the default prefix, see "Set up Record mode" on page 44. 1. On the Preview screen, select

. 48 | Dejero EnGo 265 User Guide www.dejero.com 2. Select Transfer. 3. Select Clips. 4. Scroll through the clips to find the correct clip. 5. Select the clip. 6. Select Actions. 7. Select Change Prefix. 8. Type a new name for the clip. 9. Select

. Delete a clip 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Clips. 4. Select a clip. 5. Select Actions. 6. Select Delete. 7. To delete the clip from the transmitter permanently, select Yes. Transferring files You can insert a USB drive into either of the USB ports on the EnGo. After you insert a USB drive, you can transfer files to the EnGo and then send the files to a receiver. Transfer a file 1. On the side of the EnGo, insert a USB drive. 2. On the Preview screen, select

. 3. Select Transfer. 4. Select Files. 5. Using the arrows on the right side of the screen, navigate to the file that you want to import. 6. Select the file to transfer it. You can select and transfer multiple files from the same folder. 7. Select Actions. 8. Select Transfer. 49 | Dejero EnGo 265 User Guide www.dejero.com The file transfer progress appears on the screen. Note: When transferring a file, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a file transfer, on the Preview screen, select Start CellSat. Select Yes. About warning and error states Live If EnGo encounters an issue during a live transmission, the background color of the Preview screen changes. If a warning appears, the background color changes to yellow. You can troubleshoot the underlying issue and resolve the problem. If an error appears, the background color changes to red. EnGo requires more advanced troubleshooting and might require support from your system administrator. View error or warning information 1. On the Preview screen, select

. 2. Select Error or Warning. Record If an error occurs during recording (such as EnGo is out of disk space), the error appears in the status area under the Record button. Transfer If an error occurs during a clip or file transfer, a red X appears on the row. Using Remote Control You can use the Remote Control feature in Control to control the EnGo from a remote location. For more information, visit support.dejero.com to read the Dejero Control User Guide. When the EnGo is under remote control, a blue border appears on the Preview screen. The blue border only appears at the top of the menu screen. The Info screen shows the name of the user who is controlling the EnGo. 50 | Dejero EnGo 265 User Guide www.dejero.com View the Remote Control user 1. On the Preview screen, select

. 2. Select Settings. 3. Select Info. When using Remote Control, the Preview screen and the transmission activity continue to appear and the buttons work. Setting the display orientation By default, the EnGo appears in landscape mode. When you rotate the EnGo, the display orientation changes automatically, but you can set it manually. Note: If you set the display orientation manually, it remains in that orientation until you set it manually again. It does not rotate automatically. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Operation. 4. Select Display. 5. Select a display orientation. The EnGo appears in portrait mode. 51 | Dejero EnGo 265 User Guide www.dejero.com Viewing connection information The EnGo communicates data through modems, Ethernet, CellSat, and Wi-Fi connections. Individual connections show the active data transmission rate and, if enabled, the roaming status. Note: On the Connections screen, the modem number for the connection appears before the network name. 1. On the Preview screen, select

. 2. Select Connections. 3. To view detailed connection information, including the latency, MB/s transferred, roaming status, the network that you are roaming on to, and the connections MAC address, select a connection. Note: If roaming is not on for a connection, on the Connections screen, an X appears over the signal strength indicator for that connection. View SIM connection information You can view SIM-specific details for any cellular connection that you changed the APN for. For more information on changing an APN, see "Change the Access Point Name" on page 37. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Connections. 4. Select Carrier Data. Any connection that you changed the APN for appears on this screen along with the connections ICCID, network, and APN. If you did not change the APN for any connections, No Carrier Data appears. Note: You can also change the SIM settings from this screen. On the Carrier Data screen, select Edit. Change the APN, network name, or PDP type. Select Apply. Restart the EnGo for the changes to take effect. About stream indicators On the Preview screen, you can view overall stream performance. 52 | Dejero EnGo 265 User Guide www.dejero.com Glass-to-glass latency Latency measures time delay.Glass-to-glass refers to the delay from the time that EnGo detects an image to the time that it appears on a video monitor connected to the receiver output, or is output from the Cloud Server. When transmitting live, the glass-to-glass latency appears on the Preview screen, above the Go Live button. Stream Health indicator When transmitting live, the Stream Health indicator appears on the Preview screen above the Live menu. It appears as either Good, Marginal, or Poor. A colored dot appears along with the value to show the stream health. The Stream Health indicator measures the quality of the live video stream received, decoded, and displayed by the output receiver. The two components that have the strongest effect on the health of the stream are:

The number of video frames that arrive at the receiver in time. Frames that are late or missing can result in paused or stuttering video, or video artifacts such as smearing or discoloration. The bitrate at which the video frames are encoded. Excessively low bitrates result in poor quality picture, indicated by blockiness and lack of detail. When neither of these events occurs, the Stream Health indicator appears as Good. Troubleshooting No display on Preview screen If you do not see a video on the Preview screen, perform the following actions:

Make sure that all cables are connected correctly. Verify that your video source is on and sending video. If necessary, select the specific video input type (HDMI or SDI), input resolution, and input frame rate for your camera. Verify that the supplied video is in a compatible format. Start-up or power problems Problem Possible solution 53 | Dejero EnGo 265 User Guide www.dejero.com EnGo does not turn on Make sure that the internal battery has enough charge to power the EnGo. Connect the EnGo to a power outlet or attach a charged auxiliary battery. After you connect to a power source, the EnGo starts immediately. If the EnGo still does not turn on, contact Dejero Support. EnGo does not turn on when power applied Confirm that the DC cable connection is secure and firmly inserted into place. If using the auxiliary battery, ensure that it is connected properly and has enough change. If the EnGo still does not turn on, contact Dejero Support. No network coverage Move to an area with better network coverage. The device detects an available network automatically. Modem error:

Reinitialize the modems:

One or more modems have malfunctioned. Restarting this device may resolve the problem. 1. Power off the EnGo. 2. Disconnect the power source. 3. Wait 30 seconds, reconnect the power source, and restart. If this does not resolve the problem, contact Dejero Support. EnGo is inactive Contact your system administrator to activate your transmitter. EnGo needs to be assigned to a receiver output Contact your system administrator to assign a receiver output. When assigned, the output destination for EnGo appears on the Preview screen. EnGo is disabled Contact Dejero Support. You will need to restart EnGo after it is re-

enabled. Low power If battery power in the EnGo is low, the Power button flashes quickly

(approximately four times a second), and a warning appears on the screen and in Control. The battery icon also changes to red or yellow and includes the percentage of battery power remaining. For more information, see "About the Power button settings" on page 11 Connect the EnGo to a power outlet or connect a fully charged auxiliary battery. When you do, the internal battery starts charging, even if you are using it. 54 | Dejero EnGo 265 User Guide www.dejero.com Video, audio, or transmission problems Problem Possible solution Preview screen is black A source is not connected to EnGo. Make sure that the cable from the source is securely connected to the correct input port on EnGo. The video input might not be specified correctly. For more information, see "Configure the video input" on page 26. There is sound, but no picture The video input might not be specified correctly. For more information, see "Configure the video input" on page 26. There is picture, but no sound The sound is set on your camera. To troubleshoot sound settings, see the camera manufacturers instructions. Poor stream health or poor network connectivity An error message appears on the screen Set the latency to 3 or 8 seconds. For more information, see "Configure the latency" on page 30. For a full list of EnGo error messages and possible solutions, see

"Warning and error messages" on page 56. Troubleshooting IFB IFB might not be working if you encounter one or more of the following problems:

No sound is coming through the earpiece. On the Preview screen, the IFB indicator stays at I. On the Preview screen, the IFB indicator shows X. To resolve the problems, perform one or more of the following actions:

Adjust the IFB volume on the receiver. Check the IFB connection to EnGo. Verify that the correct capture device is set as the default on the receiver. If you still encounter errors, the transmitter might have an internal hardware problem. For more information, contact Dejero Support. 55 | Dejero EnGo 265 User Guide www.dejero.com Troubleshooting Intercom If no sound is received by the Logitech headset connected to the EnGo, verify that the MOTU 4pre unit is connected to the CuePoint return feed server. Verify that an audio input is connected to the input port on the MOTU 4pre unit that corresponds to the WayPoint output assigned to the EnGo device. Use resilient mode If there is an issue with the Dejero infrastructure, Resilient Mode appears on the Preview screen. In Resilient mode, you can still start a transmission or transfer clips or files. When you start a transmission, the Confirm Live Assignment dialog box appears, showing the last receiver and output assignment used for a live transmission. 1. In the Confirm Live Assignment dialog box, perform one of the following actions:

To use the current receiver and output for the current transmission, select Go Live. To change the receiver and output assigned, select Change Assignment. Select one of the last 10 receiver and output assignments. Select Select & Go Live. Note: If you transfer clips or files in Resilient mode, EnGo uses the last receiver that you assigned for a clip or file transfer. Restart EnGo Occasionally, you might need to restart EnGo to assist with support sessions or during troubleshooting. 1. On the Preview screen, select

. 2. Select Settings. 3. Select Operation. 4. Select Restart. Note: If you use Remote Control, when EnGo restarts, you lose Remote Control access. Wait until EnGo restarts and Ready appears on the screen. Then, restart the Remote Control session. Warning and error messages The following table outlines possible warning or error messages that you might encounter and possible ways to resolve them. If you call Dejero Support, reference the warning or error number, as listed below. 56 | Dejero EnGo 265 User Guide www.dejero.com Problem Error /

warning number Description Solution Poor network Warning 04 There is insufficient connection bandwidth to support the bitrate. Try repositioning the EnGo for bett wireless coverage, or change to a latency setting. For more informatio

"Configure the latency" on page 30 One or more modems have malfunctioned. Restarting this device may resolve the problem. Error 05 Unable to establish a network connection. Reinitialize the modems:

1. Power off the EnGo. 2. Disconnect the power source. 3. Wait 30 seconds, reconnect the source, and restart. If this does not resolve the problem contact Dejero Support. Output not assigned Warning 09 EnGo might not be assigned to a receiver output in Control. The assigned receiver output is either turned off or inactive. Use Control to assign an output. Fo information, visit support.dejero.co read the Dejero Control User Guide Device is disabled. Please contact Dejero. Error 10 Either EnGo or the assigned receiver is disabled in Control. Enable EnGo or the assigned rece Control. For more information, visit support.dejero.com to read the Dej Control User Guide. Device is inactive. Please contact your system administrator. Error 14 Unable to establish connection with the assigned receiver. If this occurs, contact your system administrator. This error typically occurs because the receiver IP address is not configured properly or the modems on the EnGo are unable to transmit. The Ethernet connection type has been selected but there are no Ethernet connections present. Connect an Ethernet cable to the E establish a Wi-Fi connection. No Ethernet Warning 16 57 | Dejero EnGo 265 User Guide www.dejero.com Problem Error /

warning number Poor network Warning 17 Description Solution Network conditions are too poor to transmit reliably at the current latency setting. Try repositioning the EnGo for bett wireless coverage, or change the la setting to Adaptive or set a longer value. See "Configure the latency"

page 30. No disk space Warning 18 There is not enough space on EnGo to store an additional clip. Delete existing clips to free up stor space. All outputs in use Warning 19 This error message appears if EnGo is assigned to an output pool (in Control), but all the outputs in the pool are currently in use or unavailable. Wait for another user to finish using receiver output and try again. Unsupported output Error 20 The assigned output is set to an unsupported video format. Use Control to select a different ou video format. For more information support.dejero.com to read the Dej Control User Guide. Device not licensed Error 21 This device is not licensed. Contact Dejero Support. Device needs to be assigned to a clip receiver. Please contact your system administrator. Device needs to be assigned to a file receiver. Please contact your system administrator. Device not licensed for CellSat. Please disconnect the satellite connection or contact Warning 22 The device needs to be assigned to a clip receiver. Use Control to assign a clip receive your EnGo. Warning 23 The device needs to be assigned to a file receiver. Use Control to assign a file receive EnGo. Error 24 The device is not licensed for CellSat services. Disconnect the satellite connection contact Dejero Support. 58 | Dejero EnGo 265 User Guide www.dejero.com Problem Error /

warning number Description Solution Dejero at 1-519-772-

4824. CellSat is not ready. Please make sure the satellite connection is correctly set up or completely disconnected. CellSat is not allowed in Ethernet-only mode. Please change the Connection Types setting to All. Satellite capacity is not available at the moment. This message will automatically clear when satellite capacity is available again. Warning 25 The satellite connection is not ready. Give the satellite more time to conn has not connected within a suitable check that the satellite connection configured correctly or disconnect problem persists, contact Dejero S Error 26 You cannot use CellSat services in Ethernet-only mode. Change the Connection Type sett All. For more information, see "Co the connection type" on page 31. Warning 27 The device cannot establish a satellite connection. Wait for the satellite connection to available. CellSat is not allowed. Please contact Dejero at 1-519-772-4824. Error 28 The EnGo does not have modems or there are no SIM cards in the modems. Contact Dejero Support. Battery Critical Warning 29 The battery level is critically low. Connect the EnGo to a power sour attach a charged auxiliary battery. cannot connect the EnGo to a pow source, turn it off the to preserve th power. The EnGo turns off automa the power level falls below 2%. Battery Error Warning 30 The EnGo recorded an internal battery fault. Contact Dejero Support. Live receiver does not support encryption Warning 31 EnGo is assigned to a receiver that does not support encryption. Assign EnGo to a different receiver does support encryption or contact Support. 59 | Dejero EnGo 265 User Guide www.dejero.com Problem Unable to create or maintain a secure connection Error /

warning number Error 33 Description Solution The connection between EnGo 265 and the receiver couldnt be authenticated so a secure connection is not available. Contact Dejero Support. Decryption error Error 34 The data is not encrypted properly or is corrupted. It could not be decrypted. Contact Dejero Support. Battery charging inhibited Warning 35 The battery in the EnGo is outside the specified temperature range for charging. You can continue to use the EnGo resume charging the battery, bring device closer to room temperature Intercom issue Error 36 Multiple transmitters are assigned to the same output. Intercom does not support multiple assignments. Assign any other transmitters to dif outputs. Output in use Warning 100 Could not start the live stream. The assigned receiver output is in use by another device. Check in/out formats Warning 101 This error message appears if the input/output video format combination is not supported. Wait for an output to become availa try again. Or, use Control to assign different output. For more informat support.dejero.com to read the Dej Control User Guide. Select an input format that is comp with the output or use Control to se different output. Invalid assignment Warning 109 Could not broadcast. Invalid receiver output assignment. Contact your system administrator Control to assign a different destina Clip transfer failed Warning 110 This error message appears if there was an error creating a new clip transfer session. Attempt to transmit the clip again. I problem persists, contact your syst administrator. Consider managing the clips on the receiver to reduce the total numbe to less than 1000. 60 | Dejero EnGo 265 User Guide www.dejero.com Problem Error /

warning number Description Solution File transfer failed Warning 111 This error message appears if there was an error creating a new file transfer session. Contact your system administrator Control to assign a different destina Capacity reached Warning 112 The assigned output has reached its live stream capacity. Wait for an output to become availa try again. Or, use Control to assign different output. Capacity reached Warning 113 The assigned receiver has reached its stream capacity. Try again later or use Control to as different receiver. Failed to complete transfer to the assigned receiver insufficient disk space Failed to start Live stream the assigned output has malfunctioned Warning 114 This error message appears if the receiver cannot complete the clip transfer due to insufficient available disk space. Contact your system administrator up some disk space on the receive Warning 115 This error message appears if Contact Dejero Support. the receiver did not initialize correctly. Receiver not licensed Warning 118 Cannot stream to the assigned Contact Dejero Support. receiver because the receiver is not licensed. Receiver incompatible Error 119 Could not broadcast. The receiver is incompatible and requires a software update. Contact Dejero Support. Warning 120 The CellSat service requires a Wait for the device to adjust the lat minimum latency of 1.5 seconds. The device is adjusting the latency from a lower level. Latency is being adjusted to optimize the requested operation. This message will automatically clear when the latency adjustment has completed. 61 | Dejero EnGo 265 User Guide www.dejero.com Problem Error /

warning number Description Solution SSL Handshake failed Warning 121 The SSL handshake failed due to poor network conditions. Wait for network conditions to impr try again. Hardware failure Error 200 The input device has malfunctioned. Contact Dejero Support. Software failure Error 201 The software stopped unexpectedly and was restarted automatically. Contact Dejero Support. Technical specifications Video Resolutions 480i 29.97, 576i 25, 720p 50/59.94/60, 1080i 25/29.97/30, 1080p 23.98/25/29.97/30/50/59.94/60 (3G-SDI Level-A) Encoding H.264 AVC and H.265 HEVC, adaptive encoding Inputs 3G/HD/SD-SDI, HDMI 1.3 Audio Encoding Live: Opus 48 kHz, 2,4 or 8-channel, 16-128 kb/s adaptive bitrate, 16-bit audio depth Recording: AAC 48 kHz, stereo or 4-channel Inputs Embedded (SDI, HDMI) 62 | Dejero EnGo 265 User Guide www.dejero.com Network connections Cellular Up to 6 x 3G/4G/LTE/LTE-A Ethernet Dual 1 Gb/s port for LAN, WAN, and portable satellite (including BGAN, Ku-band, Ka-band) Wi-Fi Dual-band wireless-AC (802.11 a/b/g/n/ac) Open WEP, WPA-PSK, and WPA2-PSK Power DC IN Physical 100-240 VAC adapter, 90W (included) Dimensions 21.8 x 14.2 x 8.4 cm (8.5 x 5.6 x 3.3 inches)

(H x W x D) Weight 1.8 kg (4.0 lbs) Operating conditions 0C to 45C (32F to 113F)*

0C to 40C (32F to 104F) in backpack, up to 95% RH (non-

condensing) Storage conditions -20C to 70C (-4F to 158F) < 95% RH (non-condensing) Connectors SDI in (BNC), HDMI in (1.3), Mini DisplayPort out (1.2), 2 x RJ45 Ethernet, 2 x USB 3.0, IFB (mini-XLR connector), DC In Adapters (included with the EnGo) IFB adapter (mini-XLR to XLR or 3.5 mm adapter), D-Tap adapter (DC In to D-Tap), auxiliary battery quick connect plate (V-Mount or Gold Mount)

*operating with internal/external battery; up to 40C with included certified external power adapter. 63 | Dejero EnGo 265 User Guide www.dejero.com Key functions Live Transmit broadcast-quality live video over IP networks. Record mode Record video for later transfer. Live and Record mode Transmit live while also recording video for later at a higher quality. File transfer Transfer edited video or other files to Dejero receivers. Hotspot Connect laptop, phone, or other devices to the Internet leveraging the EnGo connectivity. Multiple output formats Reliably transmit to a wide range of outputs including SDI, SMPTE ST 2110, MPEG-TS, Content Delivery Networks (CDNs), social networks, and MultiPoint. Regulatory compliance Product Dejero EnGo 265 Model EG265 Compliance This product is compliant with international EMC and safety standards. 64 | Dejero EnGo 265 User Guide www.dejero.com Additional help If you still require assistance operating your Dejero EnGo 265:

Visit the Dejero SupportHub online knowledge base at support.dejero.com Email the Dejero technical support team at support@dejero.com Call the 24-hour technical support number for your region. US & Canada: 1 866 808 3665, ext. 2 International: +1 519 772 4824, ext. 2 Document revision history Version Date Changes 001 October 2021 Initial Version. Technical Support:

support@dejero.com US & Canada (Toll Free): 1 866 808 3665, ext. 2 International: +1 519 772 4824, ext. 2 65 | Dejero EnGo 265 User Guide

Dejero EnGo 265 Model: EG265 Input: 10-24VDC === ; 9-3.754 C DISCONNECT ALL POWER SOURCES BEFORE SERVICING THE UNIT DEBRANCHEZ TOUTES LES SOURCES b D'ALIMENTATION /

TDELENTRETIEN 5260001 IMI This device contains FCC ID: Y99DEJ12G PD9AX200NG Contains transmitter module IC: 12762A-DEJ12G 1000M-AX200NG This device complies with part 16 of the FCC Rules. Operation Is subect to the following two conditions: (1) this device may not harmful Interference, and (2) This device must accept any d, Including inte! ce that may cause cau:

Y99DEJ12G PD9AX200NG This device contains FCC ID:

-DEJI26 12762 1000M-AX200NG Contains transmitter module IC with part 16 of the FCC Rules. Operation is ay not Dejero EnGo 265

= < ll | | | | | | : es a 7 ne ns may cause Model: EG265 PORT2 pe Input. 10-24VDC DISCONNECT ALL POWER SOURCES AY BEFORE SERVICING THE UNTT PORT1

; Fr Le ca]

Fon 10021009

[7] 408 80148201 Ad HPT FA

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5498983.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case 802 N. Twin Oaks Valley Rd., Suite 105 San Marcos, CA 92069 Phone: (760) 471-2100 FAX: (760) 471-2121 www.rfexposurelab.com Federal Communications Commission 7435 Oakland Mills Road Columbia, Maryland 21046 USA Date: 09/28/2021 Ref: FCC Class II Permissive change for FCC ID: Y99DEJ12G (Original Grant date: 09/17/2021) Dear Examiner, This is to request a Class II permissive change for FCC ID: Y99DEJ12G, originally granted on 09/17/2021. The major change filed under this application is:

Change #1: This change is to request approval for portable category specific host Wireless Video Transceiver, model number: EG26xx, with antenna Dejero part no 61-

030/31 for cellular and Molex part no 2042810200 for WiFi. Antenna is of same type and lower gain from original approval. SAR testing was performed to demonstrate RF compliance. Sincerely, By:

Jay Moulton

(Signature) Vice President, RF Exposure Lab Title:

On behalf of: Dejero Labs Inc. Telephone:

Fax:

e-mail:

760-471-2100 760-471-2121 jmmoulton@refexposurelab.com

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5498981.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Date: 10/13/2021 Request for Confidentiality 802 N. Twin Oaks Valley Rd., Suite 105 San Marcos, CA 92069 Phone: (760) 471-2100 FAX: (760) 471-2121 www.rfexposurelab.com Subject: Confidentiality Request for FCC ID: Y99DEJ12G Pursuant to FCC 47 CRF 0.457(d) the applicant requests that a part of the subject FCC application be held confidential. Type of Confidentiality Requested Exhibit Type of exhibit Permanent Regulatory antenna information Operation Description/Theory of Operation Dejero Labs Inc. has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Sincerely, By:

Jay Moulton Title:

On behalf of:

Telephone:

Fax:

e-mail:

Vice President, RF Exposure Lab Dejero Labs Inc. 760-471-2100 760-471-2121 jmmoulton@rfexposurelab.com

(Signature)

Authority to Act as Agent Date: August 31, 2021Timco Engineering, Inc.849 NW State Road 45Newberry, FL 32669To Whom It May Concern: RF Exposure Lab (Jay Moulton) is authorized to act on our behalf, until otherwise notified, for applications to Timco Engineering, Inc.We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. We attest that all information provided is true and accurate subject to 2015, 47 CFR 2.911(d). We attest we are the responsible party subject to 2015, 47 CFR 2.909(a). This authorization is applicable to the product: FCC ID: Y99DEJ12G Agency Agreement Expiration Date: August 31, 2022 Sincerely, By: Todd Schneider Signature Title: CTO On behalf of: Dejero Labs Inc. Telephone: (519) 772-4824 ext 1101 Fax: (519) 937-1737 e-mail: todd.Schneider@dejero.com

FCC ID: Y99DEJ12G There are two models of the Host available. The only difference is the SDI input. The model EnGo 265 (EG265) has the SDI input available and the model EnGo 263 (EG263) does not have it available. All the RF circuitry is identical, and the only difference is the Video input. By: Todd Schneider (Signature) Title: CTO On behalf of: Dejero Labs Inc. Telephone: (519) 772-4824 ext 1101 Fax: (519) 937-1737 e-mail: todd.schneider@dejero.com

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5498980.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Date: August 31, 2021 Request for Modular Approval Subject: Manufacturers Declaration for - Modular Approval

- Split Modular Approval

- Limited Modular Approval - Limited Split Modular Approval Confidentiality Request for: _Y99DEJ12G_______ 8 Basic Requirements FCC Part 15.212(a)(1) For Items Marked NO(*), the Limited Module Description Must be Filled Out on the Following Pages Modular Approval Requirement 1. The modular transmitter must have its own RF shielding. This is intended to ensure that the module does not have to rely upon the shielding provided by the device into which it is installed in order for all modular transmitter emissions to comply with FCC limits. It is also intended to prevent coupling between the RF circuitry of the module and any wires or circuits in the device into which the module is installed. Such coupling may result in non-compliant operation. The physical crystal and tuning capacitors may be located external to the shielded radio elements. 15.212(a)(1)(i) Requirement Met

- YES - NO(*) Details: The module contains a metal shield which covers all RF components and circuitry. The shield is located on the top side of the board. See photo provided with this application. 2. The modular transmitter must have buffered modulation/data inputs (if such inputs are provided) to ensure that the module will comply with FCC requirements under conditions of excessive data rates or over-modulation. 15.212(a)(1)(ii)

- YES - NO(*) Details: Data to the modulation circuit is buffered on the module; please refer to the operational description document filed with this application for full description. 3. The modular transmitter must have its own power supply regulation on the module. This is intended to ensure that the module will comply with FCC requirements regardless of the design of the power supplying circuitry in the device into which the module is installed. 15.212(a)(1)(iii)

- YES - NO(*) Details: The module contains its own power supply regulation and the rf reference oscillator is contained within the module. Please refer to the schematics and operational description documents filed with this application for full description. 4. The modular transmitter must comply with the antenna and transmission system requirements of 15.203, 15.204(b), 15.204(c), 15.212(a), and 2.929(b). The antenna must either be permanently attached or employ a unique antenna coupler (at all connections between the module and the antenna, including the cable). The professional installation provision of 15.203 is not applicable to modules but can apply to limited modular approvals under paragraph 15.212(b). 15.212(a)(1)(iv)

- YES - NO(*) Details: The module connects to its antenna via using an UFL type connector. This antenna connector is a non-standard connector. The antenna tested was a PIFA type and the data sheet is included in the application. 5. The modular transmitter must be tested in a stand-alone configuration, i.e., the module must not be inside another device during testing. This is intended to demonstrate that the module is capable of complying with Part 15 emission limits regardless of the device into which it is eventually installed. Unless the transmitter module will be battery powered, it must comply with the AC line conducted requirements found in Section 15.207. AC or DC power lines and data input/output lines connected to the module must not contain ferrites, unless they will be marketed with the module (see Section 15.27(a)). The length of these lines shall be length typical of actual use or, if that length is unknown, at least 10 centimeters to insure that there is no coupling between the case of the module and supporting equipment. Any accessories, peripherals, or support equipment connected to the module during testing shall be unmodified or commercially available (see Section 15.31(i)). 15.212(a)(1)(v)

- YES - NO(*) Details: Test data contained in this application is for the device tested as a stand-alone device connected externally to a PC. See test set-up photographs filed with this application. 6. The modular transmitter must be labeled with its own FCC ID number, or use an electron display

(see KDB Publication 784748). Modular Approval Requirement Requirement Met If using a permanently affixed label with its own FCC ID number, if the FCC ID is not visible when the module is installed inside another device, then the outside of the device into which the module is installed must also display a label referring to the enclosed module. This exterior label can use wording such as the following: Contains Transmitter Module FCC ID: XYZMODEL1 or Contains FCC ID: XYZMODEL1. Any similar wording that expresses the same meaning may be used. The Grantee may either provide such a label, an example of which must be included in the application for equipment authorization, or, must provide adequate instructions along with the module which explain this requirement. In the latter case, a copy of these instructions must be included in the application for equipment authorization. If the modular transmitter uses an electronic display of the FCC identification number, the information must be readily accessible and visible on the modular transmitter or on the device in which it is installed. If the module is installed inside another device, then the outside of the device into which the module is installed must display a label referring to the enclosed module. This exterior label can use wording such as the following: Contains FCC certified transmitter module(s). Any similar wording that expresses the same meaning may be used. The user manual must include instructions on how to access the electronic display. A copy of these instructions must be included in the application for equipment authorization. 15.212(a)(1)(vi)

- YES - NO(*) Details: The module is appropriately labeled (refer to the label and label location drawings contained within this application). Information to the integrator of this device regarding the labeling requirements for the host system is contained in the instructions provided with the module. 7. The modular transmitter must comply with all specific rule or operating requirements applicable to the transmitter, including all the conditions provided in the integration instructions by the grantee. A copy of these instructions must be included in the application for equipment authorization. For example, there are very strict operational and timing requirements that must be met before a transmitter is authorized for operation under Section 15.231. For instance, data transmission is prohibited, except for operation under Section 15.231(e), in which case there are separate field strength level and timing requirements. Compliance with these requirements must be assured. 15.212(a)(1)(vii)

- YES - NO(*) Details: The module complies with FCC Part 15C requirements. Instructions to the OEM installer are provided in the installation manual filed with this application.>

8. The modular transmitter must comply with any applicable RF exposure requirements. For example, FCC Rules in Sections 2.1091, 2.1093 and specific Sections of Part 15, including 15.319(i), 15.407(f), 15.253(f) and 15.255(g), require that Unlicensed PCS, UNII and millimeter wave devices perform routine environmental evaluation for RF Exposure to demonstrate compliance. In addition, spread spectrum transmitters operating under Section 15.247 are required to address RF Exposure compliance in accordance with Section 15.247(b)(4). Modular transmitters approved under other Sections of Part 15, when necessary, may also need to address certain RF Exposure concerns, typically by providing specific installation and operating instructions for users, installers and other interested parties to ensure compliance. 15.212(a)(1)(viii)

- YES - NO(*) Details: The module meets the requirements for a mobile/portable device that may be used at separation distances of more than 12mm from the human body. Refer to the RF Exposure test report submitted with this application. Limited Module Description When Applicable

* If a module does NOT meet one or more of the above 8 requirements, the applicant may request Limited Modular Approval (LMA). This Limited Modular Approval (LMA) is applied with the understanding that the applicant will demonstrate and will retain control over the final installation of the device, such that compliance of the end product is always assured. The operating condition(s) for the LMA; the module is only approved for use when installed in devices produced by grantee. A description regarding how control of the end product, into which the module will be installed, will be maintained by the applicant/manufacturer, such that full compliance of the end product is always ensured should be provided here. Details: N/A Software Considerations KDB 594280 / KDB 442812 (One of the following 2 items must be applied) Requirement Requirement Met 1. For non-Software Defined Radio transmitter modules where software is used to ensure compliance of the device, technical description must be provided about how such control is implemented to ensure prevention of third-party modification; see KDB Publication 594280.

- Provided in Separate Cover Letter

- N/A Details: <example The firmware of the device cannot be modified or adjusted by the end user as described in a separate cover letter filed with this application. >

2. For Software Defined Radio (SDR) devices, transmitter module applications must provide a software security description; see KDB Publication 442812.

- Provided in Separate Cover Letter

- N/A Details: N/A Split Modular Requirements Requirement Provided in Manual 1. For split modular transmitters, specific descriptions for secure communications between front-end and control sections, including authentication and restrictions on third-party modifications; also, instructions to third-party integrators on how control is maintained.

- Provided in Separate Cover Letter

- N/A Details: N/A OEM Integration Manual Guidance KDB 996369 D03 Section 2 Clear and Specific Instructions Describing the Conditions, Limitations, and Procedures for third-parties to use and/or integrate the module into a host device. Requirement Is this module intended for sale to third parties?

- YES

- No, If No, and LMA applies, the applicant can optionally choose to not make the following detailed info public. However there still needs to be basic integration instructions for a users manual and the information below must still be included in the operational description. If the applicant wishes to keep this info confidential, this will require a separate statement cover letter explaining the module is not for sale to third parties and that integration instructions are internal confidential documents. Items required to be in the manual See KDB 996369 D03, Section 2 As of May 1, 2019, the FCC requires ALL the following information to be in the installation manual. Modular transmitter applicants should include information in their instructions for all these items indicating clearly when they are not applicable. For example information on trace antenna design could indicate Not Applicable. Also if a module is limited to only a grantees own products and not intended for sale to third parties, the user instructions may not need to be detailed and the following items can be placed in the operational description, but this should include a cover letter as cited above. 1. List of applicable FCC rules. KDB 996369 D03, Section 2.2 a. Only list rules related to the transmitter. 2. Summarize the specific operational use conditions. KDB 996369 D03, Section 2.3 a. Conditions such as limits on antennas, cable loss, reduction of power for point to point 3. Limited Module Procedures. KDB 996369 D03, Section 2.4 systems, professional installation info a. Describe alternative means that the grantee uses to verify the host meets the necessary limiting conditions b. When RF exposure evaluation is necessary, state how control will be maintained such that compliance is ensured, such as Class II for new hosts, etc. 4. Trace antenna designs. KDB 996369 D03, Section 2.5 a. Layout of trace design, parts list, antenna, connectors, isolation requirements, tests for design verification, and production test procedures for ensuring compliance. If confidential, the method used to keep confidential must be identified and information provided in the operational description. 5. RF exposure considerations. KDB 996369 D03, Section 2.6 a. Clearly and explicitly state conditions that allow host manufacturers to use the module. Two types of instructions are necessary: first to the host manufacturer to define conditions (mobile, portable xx cm from body) and second additional text needed to be provided to the end user in the host product manuals. 6. Antennas. KDB 996369 D03, Section 2.7 a. List of antennas included in the application and all applicable professional installer instructions when applicable. The antenna list shall also identify the antenna types

(monopole, PIFA, dipole, etc note that omni-directional is not considered a type) 7. Label and compliance information. KDB 996369 D03, Section 2.8 a. Advice to host integrators that they need to provide a physical or e-label stating Contains FCC ID: with their finished product

- All Items shown to the left are provided in the Modular Integration Guide (or UM) for Full Modular Approval

(MA) or LMA.

- An LMA applies and is approved ONLY for use by the grantee in their own products, and not intended for sale to 3rd parties as provided in a separate cover letter. Therefore the information shown to the left is found in the theory of operation. a. 8. Information on test modes and additional testing requirements. KDB 996369 D03, Section 2.9 Test modes that should be taken into consideration by host integrators including clarifications necessary for stand-alone and simultaneous configurations. Provide information on how to configure test modes for evaluation 9. Additional testing, Part 15 Subpart B disclaimer. KDB 996369 D03, Section 2.10 b. Sincerely, By:

/Vice President__ _Jay Moulton, RF Exposure Lab____

(Signature/Title1)

(Print name) 1 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided.

Authority to Act as Agent Date: August 31, 2021 American Certification Body, Inc. 6731 Whittier Avenue Suite C110 McLean, VA 22101 To Whom It May Concern: RF Exposure Lab is authorized to act on our behalf, until otherwise notified, for applications to American Certification Body, Inc. (ACB). We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. We attest that all information provided is true and accurate subject to 2015, 47 CFR 2.911(d). We attest we are the responsible party subject to 2015, 47 CFR 2.909(a). This authorization is applicable to the product: FCC ID: Y99DEJ12G Agency Agreement Expiration Date: August 31, 2022 Sincerely, By: Todd Schneider Signature Title: CTO On behalf of: Dejero Labs Inc. Telephone: (519) 772-4824 ext 1101 Fax: (519) 937-1737 e-mail: todd.Schneider@dejero.com

Date: August 31, 2021 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Re: Request Change in Identification Dear Examiner, This change of identification request applies for FCC ID: XMR201901EM12G as established in 47CFR 2.933(b) for a currently approved device. This application by Dejero Labs Inc. will establish a new FCC ID: Y99DEJ12G for purpose of marketing. The original grant to Quectel will remain in effect per 2.933(b). 1. The original identification is FCC ID: XMR201901EM12G 2. The original grant date is 02/01/2019 3. The equipment is electrically identical, only application and FCC ID are different 4. The original test results are applicable and representative of this changed device 5. Exterior photographs are included in this application Sincerely, Name: Todd Schneider Title: CTO On behalf of Dejero Labs Inc. Phone: (519) 7724824 ext. 1101

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5458018.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Date: August 31, 2021 Request for Modular Approval Subject: Manufacturers Declaration for - Modular Approval

- Split Modular Approval

- Limited Modular Approval - Limited Split Modular Approval Confidentiality Request for: _Y99DEJ12G_______ 8 Basic Requirements FCC Part 15.212(a)(1) For Items Marked NO(*), the Limited Module Description Must be Filled Out on the Following Pages Modular Approval Requirement 1. The modular transmitter must have its own RF shielding. This is intended to ensure that the module does not have to rely upon the shielding provided by the device into which it is installed in order for all modular transmitter emissions to comply with FCC limits. It is also intended to prevent coupling between the RF circuitry of the module and any wires or circuits in the device into which the module is installed. Such coupling may result in non-compliant operation. The physical crystal and tuning capacitors may be located external to the shielded radio elements. 15.212(a)(1)(i) Requirement Met

- YES - NO(*) Details: The module contains a metal shield which covers all RF components and circuitry. The shield is located on the top side of the board. See photo provided with this application. 2. The modular transmitter must have buffered modulation/data inputs (if such inputs are provided) to ensure that the module will comply with FCC requirements under conditions of excessive data rates or over-modulation. 15.212(a)(1)(ii)

- YES - NO(*) Details: Data to the modulation circuit is buffered on the module; please refer to the operational description document filed with this application for full description. 3. The modular transmitter must have its own power supply regulation on the module. This is intended to ensure that the module will comply with FCC requirements regardless of the design of the power supplying circuitry in the device into which the module is installed. 15.212(a)(1)(iii)

- YES - NO(*) Details: The module contains its own power supply regulation and the rf reference oscillator is contained within the module. Please refer to the schematics and operational description documents filed with this application for full description. 4. The modular transmitter must comply with the antenna and transmission system requirements of 15.203, 15.204(b), 15.204(c), 15.212(a), and 2.929(b). The antenna must either be permanently attached or employ a unique antenna coupler (at all connections between the module and the antenna, including the cable). The professional installation provision of 15.203 is not applicable to modules but can apply to limited modular approvals under paragraph 15.212(b). 15.212(a)(1)(iv)

- YES - NO(*) Details: The module connects to its antenna via using an UFL type connector. This antenna connector is a non-standard connector. The antenna tested was a PIFA type and the data sheet is included in the application. 5. The modular transmitter must be tested in a stand-alone configuration, i.e., the module must not be inside another device during testing. This is intended to demonstrate that the module is capable of complying with Part 15 emission limits regardless of the device into which it is eventually installed. Unless the transmitter module will be battery powered, it must comply with the AC line conducted requirements found in Section 15.207. AC or DC power lines and data input/output lines connected to the module must not contain ferrites, unless they will be marketed with the module (see Section 15.27(a)). The length of these lines shall be length typical of actual use or, if that length is unknown, at least 10 centimeters to insure that there is no coupling between the case of the module and supporting equipment. Any accessories, peripherals, or support equipment connected to the module during testing shall be unmodified or commercially available (see Section 15.31(i)). 15.212(a)(1)(v)

- YES - NO(*) Details: Test data contained in this application is for the device tested as a stand-alone device connected externally to a PC. See test set-up photographs filed with this application. 6. The modular transmitter must be labeled with its own FCC ID number, or use an electron display

(see KDB Publication 784748). Modular Approval Requirement Requirement Met If using a permanently affixed label with its own FCC ID number, if the FCC ID is not visible when the module is installed inside another device, then the outside of the device into which the module is installed must also display a label referring to the enclosed module. This exterior label can use wording such as the following: Contains Transmitter Module FCC ID: XYZMODEL1 or Contains FCC ID: XYZMODEL1. Any similar wording that expresses the same meaning may be used. The Grantee may either provide such a label, an example of which must be included in the application for equipment authorization, or, must provide adequate instructions along with the module which explain this requirement. In the latter case, a copy of these instructions must be included in the application for equipment authorization. If the modular transmitter uses an electronic display of the FCC identification number, the information must be readily accessible and visible on the modular transmitter or on the device in which it is installed. If the module is installed inside another device, then the outside of the device into which the module is installed must display a label referring to the enclosed module. This exterior label can use wording such as the following: Contains FCC certified transmitter module(s). Any similar wording that expresses the same meaning may be used. The user manual must include instructions on how to access the electronic display. A copy of these instructions must be included in the application for equipment authorization. 15.212(a)(1)(vi)

- YES - NO(*) Details: The module is appropriately labeled (refer to the label and label location drawings contained within this application). Information to the integrator of this device regarding the labeling requirements for the host system is contained in the instructions provided with the module. 7. The modular transmitter must comply with all specific rule or operating requirements applicable to the transmitter, including all the conditions provided in the integration instructions by the grantee. A copy of these instructions must be included in the application for equipment authorization. For example, there are very strict operational and timing requirements that must be met before a transmitter is authorized for operation under Section 15.231. For instance, data transmission is prohibited, except for operation under Section 15.231(e), in which case there are separate field strength level and timing requirements. Compliance with these requirements must be assured. 15.212(a)(1)(vii)

- YES - NO(*) Details: The module complies with FCC Part 15C requirements. Instructions to the OEM installer are provided in the installation manual filed with this application.>

8. The modular transmitter must comply with any applicable RF exposure requirements. For example, FCC Rules in Sections 2.1091, 2.1093 and specific Sections of Part 15, including 15.319(i), 15.407(f), 15.253(f) and 15.255(g), require that Unlicensed PCS, UNII and millimeter wave devices perform routine environmental evaluation for RF Exposure to demonstrate compliance. In addition, spread spectrum transmitters operating under Section 15.247 are required to address RF Exposure compliance in accordance with Section 15.247(b)(4). Modular transmitters approved under other Sections of Part 15, when necessary, may also need to address certain RF Exposure concerns, typically by providing specific installation and operating instructions for users, installers and other interested parties to ensure compliance. 15.212(a)(1)(viii)

- YES - NO(*) Details: The module meets the requirements for a mobile/portable device that may be used at separation distances of more than 12mm from the human body. Refer to the RF Exposure test report submitted with this application. Limited Module Description When Applicable

* If a module does NOT meet one or more of the above 8 requirements, the applicant may request Limited Modular Approval (LMA). This Limited Modular Approval (LMA) is applied with the understanding that the applicant will demonstrate and will retain control over the final installation of the device, such that compliance of the end product is always assured. The operating condition(s) for the LMA; the module is only approved for use when installed in devices produced by grantee. A description regarding how control of the end product, into which the module will be installed, will be maintained by the applicant/manufacturer, such that full compliance of the end product is always ensured should be provided here. Details: N/A Software Considerations KDB 594280 / KDB 442812 (One of the following 2 items must be applied) Requirement Requirement Met 1. For non-Software Defined Radio transmitter modules where software is used to ensure compliance of the device, technical description must be provided about how such control is implemented to ensure prevention of third-party modification; see KDB Publication 594280.

- Provided in Separate Cover Letter

- N/A Details: <example The firmware of the device cannot be modified or adjusted by the end user as described in a separate cover letter filed with this application. >

2. For Software Defined Radio (SDR) devices, transmitter module applications must provide a software security description; see KDB Publication 442812.

- Provided in Separate Cover Letter

- N/A Details: N/A Split Modular Requirements Requirement Provided in Manual 1. For split modular transmitters, specific descriptions for secure communications between front-end and control sections, including authentication and restrictions on third-party modifications; also, instructions to third-party integrators on how control is maintained.

- Provided in Separate Cover Letter

- N/A Details: N/A OEM Integration Manual Guidance KDB 996369 D03 Section 2 Clear and Specific Instructions Describing the Conditions, Limitations, and Procedures for third-parties to use and/or integrate the module into a host device. Requirement Is this module intended for sale to third parties?

- YES

- No, If No, and LMA applies, the applicant can optionally choose to not make the following detailed info public. However there still needs to be basic integration instructions for a users manual and the information below must still be included in the operational description. If the applicant wishes to keep this info confidential, this will require a separate statement cover letter explaining the module is not for sale to third parties and that integration instructions are internal confidential documents. Items required to be in the manual See KDB 996369 D03, Section 2 As of May 1, 2019, the FCC requires ALL the following information to be in the installation manual. Modular transmitter applicants should include information in their instructions for all these items indicating clearly when they are not applicable. For example information on trace antenna design could indicate Not Applicable. Also if a module is limited to only a grantees own products and not intended for sale to third parties, the user instructions may not need to be detailed and the following items can be placed in the operational description, but this should include a cover letter as cited above. 1. List of applicable FCC rules. KDB 996369 D03, Section 2.2 a. Only list rules related to the transmitter. 2. Summarize the specific operational use conditions. KDB 996369 D03, Section 2.3 a. Conditions such as limits on antennas, cable loss, reduction of power for point to point 3. Limited Module Procedures. KDB 996369 D03, Section 2.4 systems, professional installation info a. Describe alternative means that the grantee uses to verify the host meets the necessary limiting conditions b. When RF exposure evaluation is necessary, state how control will be maintained such that compliance is ensured, such as Class II for new hosts, etc. 4. Trace antenna designs. KDB 996369 D03, Section 2.5 a. Layout of trace design, parts list, antenna, connectors, isolation requirements, tests for design verification, and production test procedures for ensuring compliance. If confidential, the method used to keep confidential must be identified and information provided in the operational description. 5. RF exposure considerations. KDB 996369 D03, Section 2.6 a. Clearly and explicitly state conditions that allow host manufacturers to use the module. Two types of instructions are necessary: first to the host manufacturer to define conditions (mobile, portable xx cm from body) and second additional text needed to be provided to the end user in the host product manuals. 6. Antennas. KDB 996369 D03, Section 2.7 a. List of antennas included in the application and all applicable professional installer instructions when applicable. The antenna list shall also identify the antenna types

(monopole, PIFA, dipole, etc note that omni-directional is not considered a type) 7. Label and compliance information. KDB 996369 D03, Section 2.8 a. Advice to host integrators that they need to provide a physical or e-label stating Contains FCC ID: with their finished product

- All Items shown to the left are provided in the Modular Integration Guide (or UM) for Full Modular Approval

(MA) or LMA.

- An LMA applies and is approved ONLY for use by the grantee in their own products, and not intended for sale to 3rd parties as provided in a separate cover letter. Therefore the information shown to the left is found in the theory of operation. a. 8. Information on test modes and additional testing requirements. KDB 996369 D03, Section 2.9 Test modes that should be taken into consideration by host integrators including clarifications necessary for stand-alone and simultaneous configurations. Provide information on how to configure test modes for evaluation 9. Additional testing, Part 15 Subpart B disclaimer. KDB 996369 D03, Section 2.10 b. Sincerely, By:

/Vice President__ _Jay Moulton, RF Exposure Lab____

(Signature/Title1)

(Print name) 1 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead.

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5458019.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case TheinformationprovidedinthisdocumentappliestothefollowingModule. Model FCCID EM7565 Y99DEJ12G SoftwareSecurityDescriptionKDB594280D02v01r03SectionII GeneralDescription 1. Describehowanysoftware/firmwareupdatewillbe obtained,downloaded,andinstalled.Softwarethatis accessedthroughmanufacturerswebsiteordevices managementsystem,mustdescribethedifferentlevels ofsecurityasappropriate. There is no downloadable software provided by the manufacturer that can modify critical radio transmitter parameters. All critical parameters are programmed in OTP memory at the factory and cannot be modified or overridden by third parties. 2. Describetherfparametersthataremodifiedbyany software/firmwarewithoutanyhardwarechanges.Are theseparametersinsomewaylimited,suchthat,itwill notexceedtheauthorizedRFcharacteristics?

There are no rf parameters that can be modified. All rf parameters are programmed in OTP memory at the factory and cannot be modified or overridden by third parties. 3. Describeindetailtheauthenticationprotocolsthat areinplacetoensurethatthesourceoftheRFrelated software/firmwareislegitimate.Describeindetailhow thesoftwareisprotectedagainstmodification. The firmware is programmed at the factory and cannot be modified by third parties. 4. Describeindetailanyencryptionmethodsusedto supporttheuseoflegitimateRF relatedsoftware/firmware. The firmware is programmed at the factory and cannot be modified by third parties therefore no encryption is necessary. 5. Foradevicethatcanbeconfiguredasamasterand client(withactiveorpassivescanning),explainhowthe deviceensurescomplianceforeachmode?Inparticular ifthedeviceactsasmasterinsomebandofoperation andclientinanother;howiscomplianceensuredin eachbandofoperation?

This is a client module only. ThirdPartyAccessControl 1. Explainifanythirdpartieshavethecapabilityto operateaUSsolddeviceonanyotherregulatory domain,frequencies,orinanymannerthatisin Third parties do not have the capability to operate in any manner that is violation of the certification in the U.S. violationofthedevicesauthorizationifactivatedinthe U.S.. 2. Describe,ifthedevicepermitsthirdpartysoftwareor firmwareinstallation,whatmechanismsareprovidedby themanufacturertopermitintegrationofsuch functionswhileensuringthattheRFparametersofthe devicecannotbeoperatedoutsideitsauthorizationfor operationintheU.S.Inthedescriptionincludewhat controlsand/oragreementsareinplacewithproviders ofthirdpartyfunctionalitytoensurethedevices underlyingRFparametersareunchangedandhowthe manufacturerverifiesthefunctionality. 3. ForCertifiedTransmittermodulardevices,describe howthemodulegranteeensuresthathosts manufacturesfullycomplywiththesesoftwaresecurity requirementsforUNIIdevices.Ifthemoduleis controlledthroughdriversoftwareloadedinthehost, describehowthedriversarecontrolledandmanaged suchthatthemodulartransmitterparametersarenot modifiedoutsidethegrantofauthorization. RF parameters are programmed into OTP memory at the factory and cannot be reprogrammed or re-flashed by third parties. There are no rf parameters that can be modified. All rf parameters are programmed in OTP memory at the factory and cannot be modified or overridden by third parties. The module is not controlled by driver software on the host and cannot override critical rf parameters stored in module OTP memory. SOFTWARECONFIGURATIONDESCRIPTIONKDB594280D02v01r02SectionIII USERCONFIGURATIONGUIDE 1. Describetheuserconfigurationspermittedthrough theUI.Ifdifferentlevelsofaccessarepermittedfor professionalinstallers,systemintegratorsorendusers, describethedifferences. No UI provided. a) Whatparametersareviewableandconfigurableby None differentparties?

b) Whatparametersareaccessibleormodifiableto None theprofessionalinstallerorsystemintegrator?

i) Aretheparametersinsomewaylimited,sothat theinstallerswillnotenterparametersthatexceed thoseauthorized?

The module micro-code reads the parameters from the module OTP memory. These parameters cannot be modified or overridden by sw drivers. ii) Whatcontrolsexistthattheusercannotoperate thedeviceoutsideitsauthorizationintheU.S.?

Default mode is always FCC compliant. Other country modes cannot be activated without receiving three independent country codes from different APs, otherwise remains in FCC default mode (always FCC compliant) c) Whatparametersareaccessibleormodifiableby None theenduser?

i) Aretheparametersinsomewaylimited,sothat The module micro-code reads the parameters from the theinstallerswillnotenterparametersthatexceed thoseauthorized?

module OTP memory. These parameters cannot be modified or overridden by sw drivers. ii) Whatcontrolsexistthattheusercannotoperate thedeviceoutsideitsauthorizationintheU.S.?

Default mode is always FCC compliant. Other country modes cannot be activated without receiving three independent country codes from different APs, otherwise remains in FCC default mode (always FCC compliant) d) Isthecountrycodefactoryset?Canitbechanged intheUI?

Default country code is set in the factory and no UI is provided for modification. i) Ifitcanbechanged,whatcontrolsexisttoensure thatthedevicecanonlyoperatewithinitsauthorization intheU.S.?

Programmed for default mode which is always FCC compliant. Always set for default for all start-ups, resets, timeouts or other host or network events. e) Whatarethedefaultparameterswhenthedevice Always FCC compliant isrestarted?

2. Cantheradiobeconfiguredinbridgeormeshmode?

Ifyes,anattestationmayberequired.Further informationisavailableinKDBPublication905462D02. No 3. Foradevicethatcanbeconfiguredasamasterand client(withactiveorpassivescanning),ifthisisuser configurable,describewhatcontrolsexist,withintheUI, toensurecomplianceforeachmode.Ifthedeviceacts asamasterinsomebandsandclientinothers,howis thisconfiguredtoensurecompliance?

N/A 4. Foradevicethatcanbeconfiguredasdifferenttypes ofaccesspoints,suchaspointtopointorpointto multipoint,andusedifferenttypesofantennas, describewhatcontrolsexisttoensurecompliancewith applicablelimitsandtheproperantennaisusedfor eachmodeofoperation.(SeeSection15.407(a)) This device is not an access point. Name and surname of applicant (or authorized representative):

Date: August 31, 2021 Signature:

Jay M. Moulton Vice President RF Exposure Lab