FCC ID: Y99DEJEM91 Wireless Module

Hardware Integration Guide August 22, 2022 EM9191 Hardware Integration Guide Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Dejero Labs Inc modem are used in a normal manner with a well-constructed network, the Dejero Labs Inc modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Dejero Labs Inc accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Dejero Labs Inc modem, or for failure of the Dejero Labs Inc modem to transmit or receive such data. Safety and Hazards Do not operate the Dejero Labs Inc modem in areas where cellular modems are not advised without proper device certifications. These areas include environments where cellular radio can interfere such as explosive atmospheres, medical equipment, or any other equipment which may be susceptible to any form of radio interference. The Dejero Labs Inc modem can transmit signals that could interfere with this equipment. Do not operate the Dejero Labs Inc modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Dejero Labs Inc modem MUST BE POWERED OFF. When operating, the Dejero Labs Inc modem can transmit signals that could interfere with various onboard systems. Note:

Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Dejero Labs Inc modems may be used at this time. The driver or operator of any vehicle should not operate the Dejero Labs Inc modem while in control of a vehicle. Doing so will detract from the driver or operators control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence. Limitations of Liability This manual is provided as is. Dejero Labs Inc makes no warranties of any kind, either expressed or implied, including any implied warranties of merchantability, fitness for a particular purpose, or noninfringement. The recipient of the manual shall endorse all risks arising from its use. The information in this manual is subject to change without notice and does not represent a commitment on the part of Dejero Labs Inc. DEJERO LABS INC AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY DEJERO LABS INC PRODUCT, EVEN IF DEJERO LABS INC AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Dejero Labs Inc and/or its affiliates aggregate liability arising under or in connection with the product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Dejero Labs Inc product. August 22, 2022 2 EM9191 Hardware Integration Guide Patents This product may contain technology developed by or for Dejero Labs Inc. This product includes technology licensed from QUALCOMM. This product is manufactured or sold by Dejero Labs Inc or its affiliates under one or more patents licensed from MMP Portfolio Licensing. Copyright 2022 Dejero Labs Inc. All rights reserved. Trademarks Windows and Windows Vista are registered trademarks of Microsoft Corporation. Macintosh and Mac OS X are registered trademarks of Apple Inc., registered in the U.S. and other countries. QUALCOMM is a registered trademark of QUALCOMM Incorporated. Used under license. Other trademarks are the property of their respective owners. Contact Information Sales information and technical support, including warranty and returns Web: dejero.com/company/contact-us/

US & Canada toll-free number: 1-866-808-3665 International number: 1-519-772-4824 Corporate and product information Web: dejero.com August 22, 2022 3 EM9191 Hardware Integration Guide Contents 1. INTRODUCTION .................................................................................................. 5 1.1. 1.2. Accessories ......................................................................................................................... 5 Required Connectors ........................................................................................................... 5 2. POWER ................................................................................................................ 6 2.1. Power Supply....................................................................................................................... 6 2.2. Module Power States .......................................................................................................... 6 Power State Transitions ............................................................................................. 7 2.2.1. 3. RF SPECIFICATIONS .......................................................................................... 9 3.1. RF Connections ................................................................................................................. 10 Shielding .................................................................................................................. 10 3.1.1. 3.2. 3.3. 3.4. 3.6. 3.7. Sub-6G Antennas and Cabling .......................................................................................... 10 Ground Connection ........................................................................................................... 11 Interference and Sensitivity ............................................................................................... 11 Interference from Other Wireless Devices ............................................................... 11 Host-generated RF Interference .............................................................................. 12 Device-generated RF Interference .......................................................................... 12 Methods to Mitigate Decreased Rx Performance .................................................... 12 Radiated Spurious Emissions (RSE) ....................................................................... 12 3.4.1. 3.4.2. 3.4.3. 3.4.4. 3.4.5. 3.5. Radiated Sensitivity Measurement .................................................................................... 12 Dejero Labs Inc Sensitivity Testing and Desensitization Investigation .................... 13 Sensitivity vs. Frequency ......................................................................................... 13 3.5.1. 3.5.2. Supported Frequencies ..................................................................................................... 13 Antenna Specification ........................................................................................................ 16 Recommended WWAN Antenna Specifications ...................................................... 16 Recommended GNSS Antenna Specifications ....................................................... 18 3.7.1. 3.7.2. 4. REGULATORY COMPLIANCE AND INDUSTRY CERTIFICATION ................. 19 4.1. 4.2. 4.3. 4.4. RoHS Directive Compliant ................................................................................................. 19 Important Notice ................................................................................................................ 19 Safety and Hazards ........................................................................................................... 19 Important Compliance Information for the United States and Canada .............................. 20 5. ABBREVIATIONS .............................................................................................. 23 August 22, 2022 4 1. Introduction The Dejero Labs Inc EM9191 Embedded Module is a FirstNet-ready (B14 LTE) M.2 module and provides 5G NR Sub-6G, 5G mmWave, 4G LTE advanced Pro, 3G (HSPA+, UMTS), and GNSS connectivity for a wide range of devices and purposes, including business, personal, and portable computing and communication devices, IoT devices, M2M applications and industrial use cases. EM9191 Embedded Modules are available in a variety of region-specific and function-specific SKUs, including both 5G NR Sub-6G and 5G mmWave-capable variants. 1.1. Accessories A hardware development kit is available for M.2 modules. The kit contains hardware components for evaluating and developing with the module, including:

Development board Cables Other accessories Antennas For over-the-air 5G and LTE testing, ensure that an appropriate antenna is being used. 1.2. Required Connectors Table 1-1 describes the connectors used to integrate the EM9191 Embedded Module into your host device. Table 1-1 Required Host-Module Connectors1 Connector Type Description RF cables 5G NR Sub-6G/ LTE/GNSS RF cables mmWave EDGE (67 pin) Mate with M.2-spec connectors Four connector jacks (mate with I-PEX 20448-001R-081 or equivalent) Eight connector jacks (mate with I-PEX 20955-001R-13 or equivalent) Two cables for each mmWave antenna module (up to 8 cables in total) Slot B compatible Per the M.2 standard (PCI Express M.2 Specification Revision 3.0, Version 1.2), a generic 75-pin position EDGE connector on the motherboard uses a mechanical key to mate with the 67-pin notched module connector. Manufacturers include LOTES (part #APCI0018-P001A01), Kyocera, JAE, Tyco, and Longwell. SIM Industry-standard connector. 1. Manufacturers/part numbers are for reference only and are subject to change. Choose connectors that are appropriate for your own design. August 22, 2022 5 2. Power 2.1. Power Supply The host provides power to the EM9191 through multiple power and ground pins as summarized in Table 2-1. The host must provide safe and continuous power (via battery or a regulated power supply) at all times; the module does not have an independent power supply, or protection circuits to guard against electrical issues. Table 2-1 Power and Ground Specifications Name Pins Specification Min Typ Max Units VCC

(3.3V) 2, 4, 24, 38, 68, 70, 72, 74 GND 3, 5, 11, 27, 33, 39, 45, 51, 57, 71, 73 Voltage range 3.135 3.3 4.4 V Ripple voltage Peak Current Continuous Current

100 mVpp 4000 mA TBD 0

mA V 2.2. Module Power States The module has five power states, as described in Table 2-2. Table 2-2 Module Power States State Details H o s t I s P o w e r e d H o s t I n t e r f a c e A c t i v e R F E n a b l e d Module is active Default state. Occurs when VCC is first applied, Full_Card_Power_Off# is deasserted (pulled high), and W_DISABLE# is deasserted Normal (Default State) Module is capable of placing/receiving calls, or establishing data connections on the wireless network Current consumption is affected by several factors, including:

Radio band being used Transmit power Receive gain settings Data rate August 22, 2022 6 EM9191 Hardware Integration Guide Power State Details H o s t I s P o w e r e d H o s t I n t e r f a c e A c t i v e R F E n a b e d l Module is active Module enters this state:

Under host interface control:

Low Power

(Airplane Mode) Host issues AT+CFUN=0 (3GPP TS 27.007), or Host asserts W_DISABLE#, after AT!PCOFFEN=0 has been

issued. Automatically, when critical temperature or voltage trigger limits have been reached) Normal state of module between calls or data connections Module cycles between wake (polling the network) and sleep, at network provider-determined interval. Host keeps module powered off by asserting Full_Card_Power_Off#

(signal pulled low or left floating) Module draws minimal current Sleep Off Disconnected Host power source is disconnected from the module and all voltages associated with the module are at 0 V.

2.2.1. Power State Transitions The module uses state machines to monitor supply voltage and operating temperature and notifies the host when critical threshold limits are exceeded. (See Table 2-3 for trigger details and Figure 2-1 for state machine behavior.) Power state transitions may occur:

Automatically, when critical supply voltage or module temperature trigger levels are encountered. Under host control, using available AT commands in response to user choices (for example, opting to switch to airplane mode) or operating conditions. Table 2-3 Power State Transition Trigger Levels Transition Voltage Temperature1 Trigger V Trigger Normal to Low Power VOLT_HI_CRIT VOLT_LO_CRIT Low Power to Normal VOLT_HI_NORM 4.6 2.9 4.4 TEMP_LO_CRIT TEMP_HI_CRIT TEMP_NORM_LO

-30 Notes RF activity suspended

-45 118 Low Power to Normal Or Remain in Normal

(Remove warnings) Normal

(Issue warning) Power off/on

(Host-initiated) VOLT_LO_NORM 3.135 TEMP_HI_NORM 100 RF activity resumed VOLT_LO_WARN 3.135 TEMP_HI_WARN 100

In the TEMP_HI_WARN state, the module may have reduced performance (Class B temperature range). Power off recommended when supply voltage or module operating temperature is critically low or high. August 22, 2022 7 EM9191 Hardware Integration Guide Power 1. Module junction temperature at the printed circuit board. Normal mode current_vcc <VOLT_LO_WARN current_temp > TEMP_HI_WARN current_vcc >VOLT_LO_NORM current_temp < TEMP_HI_NORM Normal mode Low supply voltage warning or High temperature warning current_vcc < VOLT_LO_CRIT current_temp > TEMP_HI_CRIT current_vcc > VOLT_HI_CRIT current_temp < TEMP_LO_CRIT current_vcc < VOLT_HI_NORM current_temp > TEMP_NORM_LO Low power mode Handled by Power State state machine.

(Manual transition) Host deasserts Full_Card_Power_Off#

Off mode Handled by Power State state machine Figure 2-1 Voltage/Temperature Monitoring State Machines Note:

Make sure that your system design provides sufficient cooling for the module. August 22, 2022 8 3. RF Specifications The EM9191 includes Four MHF4 RF connectors for use with host-supplied antennas, and eight MHF7S connectors for use with up to four mmWave antenna modules (2 connectors per antenna module):

Figure 3-1 Module Connectors Include Image with Spacing Info Sub-6G/GNSS connectors:

Main: Primary Tx/PRx path for 3G/4G/5G (except for n41) Auxiliary: Diversity Rx (except for n41) and GNSS L1 MIMO1: MIMO1 Rx Path and n41 TRx MIMO2: MIMO2 Rx Path and n41 DRx and GNSS L5 mmWave connectors:

Eight connectors Up to four mmWave antenna modules (QTM525 or QTM527), two connectors as a pair (H/V) for each. The EM9190 module does not have integrated antennas. Refer to Table 3-1 for each pair of coaxial connections. For low-power usage, if not all 4 QTM525 modules are equipped, integration sequence from QTM0 to QTM3 is recommended, leave unused connectors NC (Contact Dejero Labs Inc as the RFC has to be updated to reflect the number of QTMs). Note that for high-power usage, its not recommended to leave any QTM527 NC as it will violate 3GPP EIRP compliance for PC1. Table 3-1 mmWave Port Assignment QTM P_ON QTM525 IF port <-> mmWave IF Connector QTM527 IF port <-> mmWave IF Connector IF1 IF2 IF1 IF2 QTM0 QTM0_PON QTM0_H <-> IFH1 QTM0_V <-> IFV4 QTM0_H <-> IFH1 QTM0_V <-> IFV4 QTM1 QTM1_PON QTM1_H <-> IFH4 QTM1_V <-> IFV1 QTM1_H <-> IFH2 QTM1_V <-> IFV3 QTM2 QTM2_PON QTM2_H <-> IFH2 QTM2_V <-> IFV3 QTM2_H <-> IFH3 QTM2_V <-> IFV2 QTM3 QTM3_PON QTM3_H <-> IFH3 QTM3_V <-> IFV2 QTM3_H <-> IFH4 QTM3_V <-> IFV1 August 22, 2022 9 EM9191 Hardware Integration Guide RF Specifications 3.1. RF Connections When attaching antennas to the module:

Sub-6G /GNSS connectors:

Use RF plug connectors that are compatible with the following RF receptacle connectors:

I-PEX (20449-001E (MHF4)). Match coaxial connections between the module and the antenna to 50. Minimize RF cable losses to the antenna; the recommended maximum cable loss for antenna cabling is 0.5 dB. mmWave connectors:

Use RF plug connectors that are compatible with the following RF receptacle connectors:

I-PEX (20956-001E-01 (MHF7S)). To ensure best thermal performance, use the ground hole (if possible) to attach (ground) the device to a metal chassis. Note:

If antenna connection is shorted or open, the modem will not sustain permanent damage. 3.1.1. Shielding The module is fully shielded to protect against EMI and must not be removed. 3.2. Sub-6G Antennas and Cabling When selecting the Sub-6G antennas and cables, it is critical to RF performance to match antenna gain and cable loss. Note:

There is no explicit list of antennas required in the application. The PWB-6-60-RSMAP Wide Band 4G/5G Terminal Paddle Antenna has been verified as a reference. For detailed electrical performance criteria, see Antenna Specification. Choosing the Correct Sub-6G Antenna and Cabling When matching antennas and cabling:

The antenna (and associated circuitry) should have a nominal impedance of 50 with a return loss of better than 10 dB across each frequency band of operation. The system gain value affects both radiated power and regulatory (FCC, IC, CE, etc.) test results. Designing Custom Sub-6G Antennas Consider the following points when designing custom antennas:

A skilled RF engineer should do the development to ensure that the RF performance is maintained. If multiple modules will be installed on the same platform, you may want to develop separate antennas for maximum performance. Determining the Sub-6G Antennas Location When deciding where to put the antennas:

Antenna location may affect RF performance. Although the module is shielded to prevent interference in most applications, the placement of the antenna is still very important if the host device is insufficiently shielded, high levels of broadband or spurious noise can degrade the modules performance. Connecting cables between the module and the antenna must have 50 impedance. If the impedance of the module is mismatched, RF performance is reduced significantly. August 22, 2022 10 EM9191 Hardware Integration Guide RF Specifications Antenna cables should be routed, if possible, away from noise sources (switching power supplies, LCD assemblies, etc.). If the cables are near the noise sources, the noise may be coupled into the RF cable and into the antenna. See Interference from Other Wireless Devices. Disabling the Auxiliary (Diversity) Antenna Certification testing of a device with an integrated EM9191 may require the modules main and diversity antennas to be tested separately. To facilitate this testing, receive diversity can be enabled/disabled using AT commands:

!RXDEN used to enable/disable diversity for single-cell call (no carrier aggregation).

!LTERXCONTROL used to enable/disable paths (in carrier aggregation scenarios) after a call is set up. Note:

LTE networks expect modules to have more than one antenna enabled for proper operation. Therefore, customers must not commercially deploy their systems with the diversity antenna disabled. A diversity antenna is used to improve connection quality and reliability through redundancy. Because two antennas may experience different interference effects (signal distortion, delay, etc.), when one antenna receives a degraded signal, the other may not be similarly affected. 3.3. Ground Connection When connecting the module to system ground:

Prevent noise leakage by establishing a very good ground connection to the module through the host connector. Connect to system ground using the ground hole shown in Figure 3-1. Minimize ground noise leakage into the RF. Depending on the host board design, noise could potentially be coupled to the module from the host board. This is mainly an issue for host designs that have signals traveling along the length of the module, or circuitry operating at both ends of the module interconnects. 3.4. Interference and Sensitivity Several interference sources can affect the modules RF performance (RF desense). Common sources include power supply noise and device-generated RF. RF desense can be addressed through a combination of mitigation techniques (Methods to Mitigate Decreased Rx Performance) and radiated sensitivity measurement (Radiated Sensitivity Measurement). Note:

The EM9191 is based on ZIF (Zero Intermediate Frequency) technologies. When performing EMC

(Electromagnetic Compatibility) tests, there are no IF (Intermediate Frequency) components from the module to consider. 3.4.1. Interference from Other Wireless Devices Wireless devices operating inside the host device can cause interference that affects the module. To determine the most suitable locations for antennas on your host device, evaluate each wireless devices radio system, considering the following:

Any harmonics, sub-harmonics, or cross-products of signals generated by wireless devices that fall in the modules Rx range may cause spurious response, resulting in decreased Rx performance. August 22, 2022 11 AirPrime EM9191 Hardware Integration Guide RF Specifications The Tx power and corresponding broadband noise of other wireless devices may overload or increase the noise floor of the modules receiver, resulting in Rx desense. The severity of this interference depends on the closeness of the other antennas to the modules antenna. To determine suitable locations for each wireless devices antenna, thoroughly evaluate your host devices design. 3.4.2. Host-generated RF Interference All electronic computing devices generate RF interference that can negatively affect the receive sensitivity of the module. Proximity of host electronics to the antenna in wireless devices can contribute to decreased Rx performance. Components that are most likely to cause this include:

Microprocessor and memory Display panel and display drivers Switching-mode power supplies 3.4.3. Device-generated RF Interference The module can cause interference with other devices. Wireless devices such as embedded modules transmit in bursts (pulse transients) for set durations (RF burst frequencies). Hearing aids and speakers convert these burst frequencies into audible frequencies, resulting in audible noise. 3.4.4. Methods to Mitigate Decreased Rx Performance It is important to investigate sources of localized interference early in the design cycle. To reduce the effect of device-generated RF on Rx performance:

Put the antenna as far as possible from sources of interference. The drawback is that the module may be less convenient to use. Shield the host device. The module itself is well shielded to avoid external interference. However, the antenna cannot be shielded for obvious reasons. In most instances, it is necessary to employ shielding on the components of the host device (such as the main processor and parallel bus) that have the highest RF emissions. Filter out unwanted high-order harmonic energy by using discrete filtering on low frequency lines. Form shielding layers around high-speed clock traces by using multi-layer PCBs. Route antenna cables away from noise sources. 3.4.5. Radiated Spurious Emissions (RSE) When designing an antenna for use with embedded modules, the host device with an embedded module must satisfy any applicable standards/local regulatory bodies for radiated spurious emission

(RSE) for receive-only mode and for transmit mode (transmitter is operating). Note that antenna impedance affects radiated emissions, which must be compared against the conducted 50 emissions baseline. (Dejero Labs Inc embedded modules meet the 50 conducted emissions requirement.) 3.5. Radiated Sensitivity Measurement A wireless host device contains many noise sources that contribute to a reduction in Rx performance. August 22, 2022 12 EM9191 Hardware Integration Guide RF Specifications To determine the extent of any receiver performance desensitization due to self-generated noise in the host device, over-the-air (OTA) or radiated testing is required. This testing can be performed using your own OTA test chamber for in-house testing. 3.5.1. Dejero Labs Incs Sensitivity Testing and Desensitization Investigation Although embedded modules are designed to meet network operator requirements for receiver performance, they are still susceptible to various performance inhibitors. 3.5.2. Sensitivity vs. Frequency Sensitivity definitions for supported RATs:

UMTS bands sensitivity is defined as the input power level in dBm that produces a BER (Bit Error Rate) of 0.1%. Sensitivity should be measured at all UMTS frequencies across each band. LTE bands sensitivity is defined as the RF level at which throughput is 95% of maximum. 5G NR Sub-6G bands sensitivity is defined as RF level at which throughput is 95% of maximum. 3.6. Supported Frequencies The EM9191 supports data operation on 5G NR, 4G LTE and 3G networks over the bands described in Table 3-2. Table 3-2 RF Band Support Technology 5G LTE 3G GNSS1 mmWave1 Sub-6G LTE Bands n257, n258, n260, n261 n1, n2, n3, n5, n28, n41, n66, n71, n77, n78, n79 B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B302, B32, B34, B38, B39, B40, B41, B42, B463, B48, B66, B71 HSPA+/WCDMA Bands 1, 2, 3, 4, 5, 6, 8, 9, 19 L1 L5 GPS/QZSS L1, GLONASS G1, Galileo E1, BeiDou B1i GPS L5, GAL E5a, QZSS L5, BDS B2a 1. EM9191 hardware include IF and BB part for mmWave support, it has to work with Qualcomm QTM525 or QTM527 chipset to implement mmWave. QTM527 and QTM527 array with dedicate power management, RF power amplifiers and frequency converters integrated. 2. Devices can choose to operate B30 as Tx/Rx or Rx only. 3. LTE-LAA See following tables for supported bands frequency and bandwidth:

August 22, 2022 13 EM9191 Hardware Integration Guide RF Specifications Table 3-3 Supported Frequency Bands, by RAT (5G/LTE/3G) Band#

5G

(n<band#>) LTE

(B<band#>) 3G

(Band<band#>) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 2 3 4 5 6 7 8 9 12 13 14 17 18 19 20 25 26 28 29 30 32 34 38 39 40 41 42 46 48 66 71 77 78 79 257 258 260 261 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Frequency (Tx) Frequency (Rx) 19201980 MHz 21102170 MHz 18501910 MHz 19301990 MHz 17101785 MHz 18051880 MHz 17101755 MHz 21102155 MHz 824849 MHz 869894 MHz 830840 MHz 875885 MHz 25002570 MHz 26202690 MHz 880915 MHz 925960 MHz 1749.91784.9 MHz 1844.91879.9 MHz 699716 MHz 729746 MHz 777787 MHz 788798 MHz 704716 MHz 815830 MHz 830845 MHz 832862 MHz 746756 MHz 758768 MHz 734746 MHz 860875 MHz 875890 MHz 791821 MHz 18501915 MHz 19301995 MHz 814849 MHz 703748 MHz N/A 23052315 MHz Note: B30 Tx is disabled. 859894 MHz 758803 MHz 717728 MHz 23502360 MHz N/A 14521496 MHz 20102025 MHz (TDD) 25702620 MHz (TDD) 18801920 MHz (TDD) 23002400 MHz (TDD) 24962690 MHz (TDD) 34003600 MHz (TDD) N/A 51505925 MHz (TDD) 35503700 MHz (TDD) 17101780 MHz 21102200 MHz 663698 MHz 617652 MHz 33004200 MHz (TDD) 33003800 MHz (TDD) 44005000 MHz (TDD) 2650029500 MHz (TDD) 2425027500 MHz (TDD) 3700040000 MHz (TDD) 2750028350 MHz (TDD) August 22, 2022 14 EM9191 Hardware Integration Guide RF Specifications Table 3-4 LTE Bandwidth Support1 Band 1.4 MHz 3 MHz 5 MHz 10 MHz 15 MHz 20 MHz B1 B2 B3 B4 B5 B7 B8 B12 B13 B14 B17 B18 B19 B20 B25 B26 B28 B29 B30 B32 B34 B38 B39 B40 B41 B42 B46 B48 B66 B71 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes2 Yes2 Yes2 Yes2 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes2 Yes Yes2 Yes2 Yes2 Yes2 Yes2 Yes2 Yes2 Yes2 Yes Yes2 Yes2 Yes Yes2 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes2 Yes Yes2 Yes2 Yes Yes3 Yes2 Yes2 Yes2 Yes2 Yes2 Yes2 Yes Yes Yes3 Yes3 Yes Yes Yes Yes Yes Yes2 Yes Yes2 Yes2 Yes Yes2,3 Yes2 Yes2 Yes2,3 Yes Yes3 Yes3 Yes Yes Yes Yes Yes Yes Yes2 1. Table contents are derived from 3GPP TS 36.521-1 v15.5.0, table 5.4.2.1-1. 2. Bandwidth for which a relaxation of the specified UE receiver sensitivity requirement (Clause 7.3 of 3GPP TS 36.521-1 v15.5.0) is allowed. 3. Bandwidth for which uplink transmission bandwidth can be restricted by the network for some channel assignments in FDD/TDD co-existence scenarios in order to meet unwanted emissions requirements (Clause 6.6.3.2 of 3GPP TS 36.521-

1 v15.5.0). Table 3-5 NR Bandwidth Support1,2,3 Band 5 MHz 10 MHz n1 n2 n3 Yes Yes Yes Yes Yes Yes 15 MHz Yes Yes Yes 20 MHz Yes Yes Yes 25 MHz 30 MHz 40 MHz 50 MHz 60 MHz 80 MHz 90 MHz 100 MHz August 22, 2022 15 EM9191 Hardware Integration Guide RF Specifications 5 MHz Yes 10 MHz Yes Yes Yes 15 MHz Yes Yes Yes Yes Yes Yes Yes Yes 20 MHz Yes Yes Yes Yes Yes Yes Band n5 n28 n41 n66 n71 n77 n78 n79 25 MHz 30 MHz 40 MHz 50 MHz 60 MHz 80 MHz 90 MHz 100 MHz Yes Yes Yes Yes Yes4 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes4 Yes4 Yes Yes Yes 1. Table contents are derived from 3GPP TS 38.521-1 v15.3.0, table 5.3.5-1. 2. For FR1 Sub-6G bands, NR TDD Bands (n41/77/78/79), only SCS 30KHz is supported, and for other FDD bands, only SCS 15KHz is supported. 3. For FR2 mmWave bands, only 50MHz and 100MHz bandwidth is supported. 4. This UE channel bandwidth is optional in Release 15. 3.7. Antenna Specification This appendix describes recommended electrical performance criteria for Sub-6G, GNSS, and mmWave antennas used with embedded modules. The performance specifications described in this section are valid while antennas are mounted in the host device with antenna feed cables routed in their final application configuration. Note:

Antennas should be designed before the industrial design is finished to make sure that the best antennas can be developed. 3.7.1. Recommended WWAN Antenna Specifications Table 3-6 Antenna Requirements1 Parameter Requirements Comments Antenna System

(NR/LTE) External multi-band 4x4 MIMO antenna system (Ant1/ Ant2/Ant3/Ant4)2

(3G) External multi-band antenna system with diversity (Ant1/Ant2) If Ant2 or Ant3 includes GNSS, then it must also satisfy requirements in Table 3-

7. Operating Bands Ant1 All supporting Tx and Rx frequency bands. Operating Bands Ant2/3/4 VSWR of Ant1 and Ant2 All supporting Rx frequency bands, plus GNSS frequency bands if Ant2 is used in shared Diversity/MIMO/GNSS mode.

< 2:1 (recommended)

< 3:1 (worst case) On all bands including band edges August 22, 2022 16 EM9191 Hardware Integration Guide RF Specifications Parameter Requirements Comments Total Radiated Efficiency

> 50% on all bands Radiation Patterns Envelope Correlation Coefficient between Ant Mean Effective Gain of Ant1 and Ant2

(MEG1, MEG2) Ant1 and Ant2 Mean Effective Gain Imbalance

| MEG1 / MEG2 |

Maximum Antenna Gain Isolation Nominally Omni-directional radiation pattern in azimuth plane.

< 0.5 on Rx bands below 960 MHz

< 0.2 on Rx bands above 1.4 GHz

-3 dBi

< 2 dB for MIMO operation

< 6 dB for diversity operation Must not exceed antenna gains due to RF exposure and ERP/ EIRP limits, as listed in the modules FCC grant.

>10dB for all antennas at all bands frequency range.

>20dB for Ant1 and Ant4 at B41 frequency range. Power Handling

>1W Measured at the RF connector. Includes mismatch losses, losses in the matching circuit, and antenna losses, excluding cable loss. Dejero Labs Inc recommends using antenna efficiency as the primary parameter for evaluating the antenna system. Peak gain is not a good indication of antenna performance when integrated with a host device (the antenna does not provide omni-directional gain patterns). Peak gain can be affected by antenna size, location, design type, etc. the antenna gain patterns remain fixed unless one or more of these parameters change. See Important Compliance Information for the United States and Canada. If antennas can be moved, test all positions for both antennas. Make sure all other wireless devices

(Bluetooth or WLAN antennas, etc.) are turned OFF to avoid interference. Measure power endurance over 4 hours

(estimated talk time) using a 1 W CW signal set the CW test signal frequency to the middle of each supporting Tx band. Visually inspect device to ensure there is no damage to the antenna structure and matching components. VSWR/TIS/TRP measurements taken before and after this test must show similar results. 1. These worst-case VSWR figures for the transmitter bands may not guarantee RSE levels to be within regulatory limits. The device alone meets all regulatory emissions limits when tested into a cabled (conducted) 50 system. With antenna designs with up to 2.5:1 VSWR or worse, the radiated emissions could exceed limits. The antenna system may need to be tuned in order to meet the RSE limits as the complex match between the module and antenna can cause unwanted levels of emissions. Tuning may include antenna pattern changes, phase/delay adjustment, passive component matching. Examples of the application test limits would be included in FCC Part 22, Part 24 and Part 27, test case 4.2.2 for WCDMA

(ETSI EN 301 908-1), where applicable. 2. Ant1 - Primary, Ant2 - Secondary (Diversity/GNSS L1), Ant3 - MIMO1 Rx path and n41 TRx, Ant4 - MIMO2 Rx path, n41 DRx path and GNSS L5. August 22, 2022 17 EM9191 Hardware Integration Guide RF Specifications 3.7.2. Recommended GNSS Antenna Specifications Table 3-7 GNSS Antenna Requirements Parameter Requirements Comments Wide-band GNSS: 15591606 MHz recommended Narrow-band GPS: 1575.42 MHz 2 MHz minimum Narrow-band Galileo: 1575.42 MHz 2 MHz minimum Narrow-band BeiDou: 1561.098 MHz 2 MHz minimum Narrow-band GLONASS: 1601.72 MHz 4.2 MHz minimum Narrow-band QZSS: 1575.42 MHz 2 MHz minimum Omni-directional in azimuth

-45 to +90 in elevation Frequency Range Field of View (FOV) Polarization (Average Gv/Gh)

>0 dB Free Space Average gain (Gv+Gh) over FOV Gain

> -6 dBi (preferably > -3 dBi) Maximum gain and uniform coverage in the high elevation angle and zenith. Gain in azimuth plane is not desired. Average 3D Gain

> -5 dBi Isolation between GNSS and ANTx for WWAN Tx

> 15 dB in all uplink bands and GNSS Rx Bands Typical VSWR

< 2.5:1 Polarization Any other than LHCP (left-hand circular polarized) is acceptable. Note:

GNSS active antenna is forbidden to use. Vertical linear polarization is sufficient. Gv and Gh are measured and averaged over -45 to +90 in elevation, and 180 in azimuth. August 22, 2022 18 4. Regulatory Compliance and Industry Certification This module is designed to meet, and upon commercial release, will meet the requirements of the following regulatory bodies and regulations, where applicable:

Federal Communications Commission (FCC) of the United States The National Communications Commission (NCC) of Taiwan, Republic of China The Certification and Engineering Bureau of Industry Canada (IC) The European Union Radio Equipment Directive 2014/53/EU and RoHS Directive 2011/65/EU Russia Federal Agency of Communication (FAC) China CCC, NAL and SRRC South Korea KCC Additional testing and certification may be required for the end product with an embedded EM9191 module and are the responsibility of the OEM. 4.1. Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Dejero Labs Inc module are used in a normal manner with a well-constructed network, the Dejero Labs Inc module should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Dejero Labs Inc and its affiliates accept no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Dejero Labs Inc module, or for failure of the Dejero Labs Inc module to transmit or receive such data. 4.2. Safety and Hazards Do not operate your EM9191 module:

Where explosive atmospheres may be present including refueling points, fuel depots, and In areas where blasting is in progress chemical plants Near medical equipment, life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the EM9191 module MUST BE POWERED OFF. Otherwise, the EM9191module can transmit signals that could interfere with this equipment. In an aircraft, the EM9191 module MUST BE POWERED OFF. Otherwise, the EM9191 module can transmit signals that could interfere with various onboard systems and may be dangerous to the operation of the aircraft or disrupt the cellular network. Use of a cellular phone in an aircraft is illegal in some jurisdictions. Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender or legal action, or both. Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The EM9191 module may be used normally at this time. August 22, 2022 19 EM9191 Hardware Integration Guide Regulatory Compliance and Industry Certification 4.3. Important Compliance Information for the United States and Canada The EM9191 module, upon commercial release, will have been granted modular approval for mobile applications. Integrators may use the EM9191 module in their final products without additional FCC/

IC (Industry Canada) certification if they meet the following conditions. Otherwise, additional FCC/IC approvals must be obtained. 1. At least 20 cm separation distance between the antenna and the users body must be maintained 2. 3. at all times. To comply with FCC/IC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum antenna gain including cable loss in a mobile-only exposure condition must not exceed the limits stipulated in Table 4-1. The EM9191 module may transmit simultaneously with other collocated radio transmitters within a host device, provided the following conditions are met:

Each collocated radio transmitter has been certified by FCC/IC for mobile application. At least 20 cm separation distance between the antennas of the collocated transmitters and the users body must be maintained at all times. The radiated power of a collocated transmitter must not exceed the EIRP limit stipulated in Table 4-1. Table 4-1 Antenna Gain and Collocated Radio Transmitter Specifications Device Operating Mode Tx Freq Range (MHz) Max Time-

Avg Cond. Power

(dBm) Antenna Gain Limit (dBi) Standalone Collocated EM9191 WCDMA Band 2 1850 1910 24.5 WCDMA Band 4 1710 1755 24.5 WCDMA Band 5 824 849 24.5 LTE B2 1850 1910 LTE B4 1710 1755 LTE B5 824 849 24 24 24 LTE B7 2500 2570 24.8 LTE B12 699 716 LTE B13 777 787 LTE B14 788 798 LTE B17 704 716 LTE B25 1850 1915 LTE B26 814 849 LTE B30 2305 2315 24 24 24 24 24 24 24 LTE B38 2570 2620 24.8 8.5 5.5 6 8.5 5.5 6 5.5 5.5 5.5 5.5 5.5 8.5 6 0 7 8 5.5 5.5 8 5.5 5.5 5.5 5 5 5 5 8 5.5 0 7 August 22, 2022 20 EM9191 Hardware Integration Guide Regulatory Compliance and Industry Certification Device Operating Mode Tx Freq Range (MHz) Max Time-

Avg Cond. Power

(dBm) Antenna Gain Limit (dBi) Standalone Collocated LTE B41 2496 2690 24.8 LTE B41-HPUE 2496 2690 26 7 7 LTE B48 3550 3700 24.8

-1.8 LTE B66 1710 1780 LTE B71 663 698 24 24 5G NR n2 1850 1910 24.5 5G NR n5 824 849 24.5 5G NR n41 2496 2690 24.5 5G NR n66 1710 1780 24.5 5G NR n71 663 698 24.5 WLAN 2.4 GHz 2400 2500 Collocated Transmitters WLAN 5 GHz 5150 5850 Bluetooth 2400 2500 20 20 17 5.5 5.5 8.5 6 7 5.5 5.5

7 7

-1.8 5.5 5 8 5.5 7 5.5 5 5 8 5 Note:

The FCC and IC have a strict EIRP limit in Band 30 for mobile and portable stations in order to protect adjacent satellite radio, aeronautical mobile telemetry, and deep space network operations. Mobile and portable stations must not have antenna gain exceeding 0 dBi in Band 30. Additionally, both the FCC and IC prohibit the use of external vehicle-mounted antennas for mobile and portable stations in this band. Fixed stations may use antennas with higher gain in Band 30 due to relaxed EIRP limits. EM9191 modules used as fixed subscriber stations in Canada or fixed customer premises equipment (CPE) stations in the United States may have an antenna gain up to 9 dBi in Band 30, however, the use of outdoor antennas or outdoor station installations are prohibited except if professionally installed in locations that are at least 20 meters from roadways or in locations where it can be shown that the ground power level of -44 dBm per 5 MHz in the bands 23052315 MHz and 23502360 MHz or

-55 dBm per 5 MHz in the bands 23152320 MHz and 23452350 MHz will not be exceeded at the nearest roadway. For the purposes of this notice, a roadway includes a highway, street, avenue, parkway, driveway, square, place, bridge, viaduct or trestle, any part of which is intended for use by the general public for the passage of vehicles. Mobile carriers often have limits on total radiated power (TRP), which requires an efficient antenna. August 22, 2022 21 EM9191 Hardware Integration Guide Regulatory Compliance and Industry Certification The end product with an embedded module must output sufficient power to meet the TRP requirement but not too much to exceed FCC/IC's EIRP limit. If you need assistance in meeting this requirement, please contact Dejero Labs Inc. Airborne operations in LTE Band 48 are prohibited. 4. A label must be affixed to the outside of the end product into which the EM9191 module is incorporated, with a statement similar to the following:

This device contains FCC ID: Y99DEJEM91, IC: 12762A-DEJEM91. 5. A user manual with the end product must clearly indicate the operating requirements and conditions that must be observed to ensure compliance with current FCC/IC RF exposure guidelines. The end product with an embedded EM9191 module may also need to pass the FCC Part 15 unintentional emission testing requirements and be properly authorized per FCC Part 15. Note:

If this module is intended for use in a portable device, you are responsible for separate approval to satisfy the SAR requirements of FCC Part 2.1093 and IC RSS-102. August 22, 2022 22 5. Abbreviations Table 5-1 Abbreviations and Definitions Abbreviation or Term Definition 3GPP 3rd Generation Partnership Project BeiDou BeiDou Navigation Satellite System A Chinese system that uses a series of satellites in geostationary and middle earth orbits to provide navigational data. BER Bit Error Rate A measure of receive sensitivity dB dBm DRX EIRP EMC EMI FCC FDD Galileo GCF Decibel = 10 x log10 (P1/P2) P1 is calculated power; P2 is reference power Decibel = 20 x log10 (V1/V2) V1 is calculated voltage, V2 is reference voltage A logarithmic (base 10) measure of relative power (dB for decibels); relative to milliwatts

(m). A dBm value will be 30 units (1000 times) larger (less negative) than a dBW value, because of the difference in scale (milliwatts vs. watts). Discontinuous Reception Effective (or Equivalent) Isotropic Radiated Power Electromagnetic Compatibility Electromagnetic Interference Federal Communications Commission The U.S. federal agency that is responsible for interstate and foreign communications. The FCC regulates commercial and private radio spectrum management, sets rates for communications services, determines standards for equipment, and controls broadcast licensing. Consult http://www.fcc.gov. Frequency Division Duplexing A European system that uses a series of satellites in middle earth orbit to provide navigational data. Global Certification Forum GLONASS Global Navigation Satellite System A Russian system that uses a series of 24 satellites in middle circular orbit to provide navigational data. GNSS Global Navigation Satellite Systems (GPS, GLONASS, BeiDou, and Galileo) GPS Host HSPA+

Hz IC IF LTE MHz MIMO OEM Global Positioning System An American system that uses a series of 24 satellites in middle circular orbit to provide navigational data. The device into which an embedded module is integrated Enhanced HSPA, as defined in 3GPP Release 7 and beyond Hertz = 1 cycle/second Industry Canada Intermediate Frequency Long Term Evolution a high-performance air interface for cellular mobile communication systems. Megahertz = 10e6 Hz Multiple Input Multiple Output wireless antenna technology that uses multiple antennas at both transmitter and receiver side. This improves performance. Original Equipment Manufacturer a company that manufactures a product and sells it to a reseller. August 22, 2022 23 EM9191 Hardware Integration Guide Abbreviations Abbreviation or Term OTA PCB PST Definition Over the air (or radiated through the antenna) Printed Circuit Board Product Support Tools PTCRB PCS Type Certification Review Board QZSS RAT RF RSE SAR Sensitivity

(Audio) Quasi-Zenith Satellite System Japanese system for satellite-based augmentation of GPS. Radio Access Technology Radio Frequency Radiated Spurious Emissions Specific Absorption Rate Measure of lowest power signal that the receiver can measure. Sensitivity (RF) Measure of lowest power signal at the receiver input that can provide a prescribed BER/BLER/ SNR value at the receiver output. SIM SKU SNR TDD TIS TRP UMTS VCC Subscriber Identity Module. Also referred to as USIM or UICC. Stock Keeping Unit identifies an inventory item: a unique code, consisting of numbers or letters and numbers, assigned to a product by a retailer for purposes of identification and inventory control. Signal-to-Noise Ratio Time Division Duplexing Total Isotropic Sensitivity Total Radiated Power Universal Mobile Telecommunications System Supply voltage WCDMA Wideband Code Division Multiple Access (also referred to as UMTS) WLAN ZIF Wireless Local Area Network Zero Intermediate Frequency August 22, 2022 24

User Guide June 2022 D-UG145-DRAFT www.dejero.com Dejero Labs Inc. 410 Albert Street, Suite 200 Waterloo, Ontario, N2L 3V3

+1 519 772 4824 Copyright, Trademarks, and Patents Copyright 2022 Dejero Labs Inc. Dejero is a trademark of Dejero Labs Inc. QuickTime is a trademark of Apple Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. All other trademarks are the property of their respective owners. Dejero products or portions thereof are protected by patents granted and pending. Symbols and Conventions This document uses the following symbols and conventions:

Note: Shares important related information, reminders, recommendations, and suggestions. Tip: Shares helpful tips or alternative ways to accomplish a goal. Caution: Means that the action you take could cause harm to your equipment or device, cause you to lose data, or void your warranty. Warning: Describes an action that could cause you physical harm. Follow the guidelines in this document or the device itself when handling electrical equipment. 2 | Dejero EnGo 3x User Guide www.dejero.com Contents Safety Warnings and Hazards Handling and Operating Conditions About the Dejero EnGo 3x Whats included About Dejero Control Powering the EnGo Starting the EnGo Using the EnGo Connecting to the EnGo About the EnGo backpack Inserting the EnGo into the backpack About the Preview screen Changing SIM modules Configuring the EnGo Using GateWay Mode Managing Wi-Fi connections Managing return feeds Managing SIM cards Transmitting live Enabling stream encryption Using the Intercom feature Using Record mode Transferring files About warning and error states Using Control for remote management Setting the display orientation Viewing connection information About stream indicators Using the Wired Remote Troubleshooting Warning and error messages Technical specifications 3 | Dejero EnGo 3x User Guide 5 7 8 10 11 11 13 13 14 17 18 23 25 26 36 38 39 40 43 44 45 47 52 52 53 53 54 55 56 58 61 67 www.dejero.com Additional help 71 4 | Dejero EnGo 3x User Guide www.dejero.com Warranty and Liability Reasonable care has been taken in preparing the information in this document. However, this document may contain omissions, technical inaccuracies, or typographical errors. Dejero Labs Inc. does not accept responsibility of any losses due to the use of this document. Product specifications are subject to change without notice. Due to the nature of wireless communication, transmission and reception of data can never be guaranteed. While Dejero strives to provide high-quality video transmission without significant delays, environmental and cellular network conditions beyond Dejeros control may result in data delay, corruption, or loss. Dejero accepts no responsibility for and is not liable for any loss or damage, including, but not limited to, revenue or personal injury, resulting from delays in, errors in, or failure to transmit or receive data using the Dejero platform. Warranty on the Dejero EnGo 3x is voided if the device is opened or the endcaps are removed. For details, see Handling and Operating Conditions below. Safety Warnings and Hazards Read this section in its entirety before operating the Dejero EnGo 3x. Federal Communications Commission statement EnGo complies with Part 15 of the Federal Communications Commission (FCC) rules for a Class A device. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this guide, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense. Changes or modifications made to the EnGo device not expressly approved by Dejero could void the user's authority to operate the equipment. Industry Canada statement EnGo complies with Industry Canada ICES-003 Class A specifications. EnGo contains license-exempt transmitters or receivers that comply with Innovation, Science, and Economic Development Canada's license-exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. EnGo operation is restricted to the indoor use for the frequency band 5150 5250 MHz. 5 | Dejero EnGo 3x User Guide www.dejero.com The PMN is EM12-G. RF Exposure Notice THIS DEVICE MEETS THE GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. EnGo is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government and Industry Canada. Explosive Atmosphere The EnGo should be powered off in an area with a potentially explosive atmosphere such as fuelling areas, fuel or chemical transfer or storage areas, below deck on boats, or in areas where the air contains chemicals or particles such as grain, dust or metal powders. It is rare, but there is potential for PC-like devices, such as the EnGo, to generate sparks, which could trigger an explosion. Do not store the EnGo in the compartment of a vehicle that contains flammable gas, liquid, or explosives. Blasting or Construction Sites The EnGo should be powered off in areas where blasting is in progress, where explosives may be present, or near any other equipment that is susceptible to radio interference. Hospitals The EnGo should be powered off near medical equipment or life support systems, or near any other equipment that is susceptible to radio interference. Hospitals or other medical facilities often ask visitors, patients, and staff to switch off all electronic devices in some areas. Please make sure that you follow any local rules and regulations. Aircraft The EnGo should be powered off and not operated in any aircraft, whether in flight or on the ground; systems onboard the aircraft could be affected by radio interference. The EnGo 3x has an internal lithium-ion battery rated less than 100 watt-hours (Wh). The battery, if left inside the EnGo, is rated by the TSA and FAA as safe for travel on aircraft as checked luggage or as a carry-on. The internal battery should not be transported on an aircraft if it is removed from the EnGo. Driving The driver or operator of any vehicle should not operate the EnGo while in control of that vehicle. Doing so will detract from the drivers or operators control and operation of that vehicle. 6 | Dejero EnGo 3x User Guide www.dejero.com In-vehicle use Dejero Labs Inc. (Dejero) is not liable for any liabilities, obligations, loss, damage, personal injury, special, incidental or consequential damages for personal injury or other damage of any nature arising, including but not limited to those arising under any contract, warranty, negligence or in theory of contract or tort law, directly or indirectly as a result of the improper installation or use of its products in a vehicle or any other application. In order to safely install and use Dejero products full consideration of vehicle occupants, vehicle systems (i.e., the location of fuel lines, brakes lines, electrical, drive train or other systems), airbags and other safety equipment is recommended. Dejero specifically disclaims any responsibility for the improper use or installation of its products not consistent with the original vehicle manufacturers specifications. Personal Health and Safety For personal health and safety, the operator must maintain a minimum distance of 10 mm from the EnGo while it is powered on, except when using the touch screen. Medical Implant Devices It is possible that the radio modems in the EnGo may interfere with some types of medical devices (such as cardiac pacemakers or implant defibrillators), when operated close to the device. If you have one of these devices, you should seek advice from your doctor before operating the EnGo. For personal health and safety, persons concerned about exposure should maintain a minimum distance of 10 mm from the EnGo while it is powered on, except when using the touch screen. Hearing Devices People with hearing aids or cochlear implants may experience interfering noises when using or when nearby mobile devices. The level of interference depends on the type of aid or implant, the type of mobile device, and the distance between the two. Increasing the distance between the EnGo and the hearing device may reduce interference. Electrical Safety The socket-outlet shall be installed near the equipment and shall be easily accessible. Li-ion (rechargeable) battery notice Warning: The battery installed in this device may present a risk of damage, fire, or chemical burn if mistreated. Do not attempt to disassemble the device to access or replace the internal battery. Only authorised Dejero personnel can service the internal battery and the unit. Handling and Operating Conditions Read this section in its entirety before operating the EnGo. 7 | Dejero EnGo 3x User Guide www.dejero.com Handle Device with Care While the EnGo is durable, it is possible to damage the device if it is dropped or thrown. Please handle with care. Damage sustained as the result of mishandling the EnGo renders the warranty null and void. Do Not Open the Case The EnGo case should remain sealed at all times to protect the sensitive electronics inside and ensure the safety of the operator. Opening the case renders the warranty null and void. Do Not Disassemble the Product Only authorized Dejero personnel can open, modify, or repair the EnGo unit. Unless authorized by Dejero personnel, any attempt by the user to open, disassemble, or repair the device renders the warranty null and void. Use Only Approved Power Adapters Use only the power adapter that is included with the EnGo 3x. You cannot use the power adapter from an EnGo hardware version 1.3 or earlier to charge the EnGo 3x. Keep Air Vents Clear If the air vents are blocked, the EnGo may overheat and shut down. These vents are located on the top and bottom of the device in the black plastic antenna endcaps. Please keep these areas clear and unobstructed to ensure adequate airflow. Keep Device as Cool as Possible For optimal performance, keep the EnGo in well-ventilated areas, away from heat sources and direct exposure to sunlight. Avoid operating the EnGo in temperatures outside of the ambient range (0C to +45C / 32F to 113F). Keep Device Dry Keep the EnGo dry. Keep it covered during inclement conditions, while still ensuring adequate air flow to keep the EnGo cool. Do not expose it to liquid, moisture, or excessive humidity. The EnGo backpack is designed to be weather-resistant, but not weatherproof. Using the EnGo with backpacks other than those supplied by Dejero is not recommended and will void the warranty. About the Dejero EnGo 3x The Dejero EnGo 3x is reliable, simple to use, and built tough for field use. It is designed for mobile video professionals who demand high performance. 8 | Dejero EnGo 3x User Guide www.dejero.com EnGo 3x efficiently encodes and securely transmits high-quality live video from the field while also empowering mobile teams to work more efficiently with resilient, high-bandwidth, wireless internet access. Featuring Dejero's renowned Smart Blending Technology, the dependable EnGo 3x reliably performs in the most challenging network conditions. Worn in a backpack or mounted in a vehicle for use with roof-top antennas, EnGo 3x is ideal for newsgathering, sports coverage, live event production, and transmitting real-time video from drones. Unmatched reliability World-class RF and antenna design, combined with unique Smart Blending Technology, enables ultra-reliable transmission in the most challenging environments. Low latency over bonded cellular True glass-to-glass latency as low as 0.5 seconds over bonded cellular networks. Optimized encoding and transmission techniques makes this possible. Built tough for field use Vibration-, shock-, and crash-tested, the rugged design features aircraft-grade aluminum construction and polycarbonate ABS bumpers. Enhanced security A Trusted Platform Module that authenticates your device, combined with AES256 encryption and a security-hardened Linux OS, ensures that your content is transmitted securely. Additional features Smart Blending Technology: Aggregate 3G/4G/LTE-A, external 5G, Wi-Fi, Ethernet, and portable satellite connections. Hybrid encoding technology: Hardware/software encoding dynamically adapts in real-time based on the complexity of the video scene being captured and the network throughput. Resilient wireless technology: Advanced RF and antenna design for ultra-reliable transmission and reception. Easy to use: 5" capacitive touch screen provides confidence monitoring, status information, and in-field control. Ergonomic backpack: Includes shoulder-mounted wired remote, sun shade, simplified cable management, and space for optional external battery. Vehicle Antenna Dock: Mount inside a vehicle and connect to external antennas with optional dock. Internal and external battery options: Over three hours of battery life from rechargeable internal battery, plus optional use of external ENG camera batteries for extended runtime. 9 | Dejero EnGo 3x User Guide www.dejero.com IFB and Intercom: One-way IFB and two-way, full-duplex Intercom voice communication. Return video: Connect an external display to the HDMI output to view a low-latency feed from the studio. UAS interoperability: Works seamlessly with unmanned aerial systems to capture real-time video from unique vantage points. Note: EnGo 3x can transmit and receive encrypted live transmissions (including IFB). Whats included The EnGo includes the following items:

EnGo mobile transmitter Power adapter with country-specific cord EnGo backpack, which includes:

A power cable that connects directly to a D-Tap port on a battery or the included V-Mount or Gold Mount battery plates A backpack cover for weather protection An SDI cable An HDMI cable Audio extension cables (3.5 mm and XLR) for IFB Audio extension cable (3.5 mm) for Intercom A Wired Remote Note: The touch screen on the EnGo is a capacitive screen. If you are wearing gloves, you must remove them before using the screen. For important quick start information, visit dejero.com/engo3x-tips. You can also access this information by scanning the following QR code:

10 | Dejero EnGo 3x User Guide www.dejero.com About Dejero Control When you manage the EnGo with Dejero Control, you can:

Assign live and recorded video, as well as file transfers, from the EnGo to a Dejero receiver. Geolocate the EnGo mobile transmitter. Preview and route feeds from the EnGo. Remotely control and configure the EnGo. Review analytics about the performance of the EnGo. Add metadata that is associated with uploaded clips. Powering the EnGo When the EnGo is on, it runs on its internal battery. The EnGo does not supply power to the camera. The following icons appear on the Preview screen to indicate the batterys status. The percent that appears with each battery icon indicates the remaining charge. Running on auxiliary power (either a power source or an auxiliary battery). If the internal battery needs charging, the battery icon indicates that the battery is charging. Running on internal battery. Running on internal battery, but the remaining charge is 20% or less. Running on internal battery, but the remaining charge is 5% or less. If the power level falls below 2%, the EnGo turns off automatically. 11 | Dejero EnGo 3x User Guide www.dejero.com Battery error, but the EnGo is running on auxiliary power. For more information, select

> Warning. Battery error. For more information, select

> Warning. Charge the EnGo When the battery is low, you must charge the EnGo. Charge the battery in EnGo fully prior to using it for the first time. Note: The battery might not charge if the temperature is below 10 C / 50 F or above +45 C /

113 F, or if it has encountered a problem that caused the battery to fail. Charge the EnGo using a power outlet Note: Use only the power adapter that is included with the EnGo 3x. You cannot use the power adapter from an EnGo hardware version 1.3 or earlier to charge the EnGo 3x. 1. Connect the one end of the power cord to its power adapter. 2. Connect the power cord that is connected to the power adapter to the DC IN port on the side of the EnGo. 3. Plug the other end of the power cord into a power outlet. About the Power button settings The Power button on the EnGo provides information about the charging or battery status of the EnGo. Light setting Description No light The EnGo is off. If it is connected to an external power source, the internal battery is fully charged. Solid blue light The EnGo is on and the battery is charged to greater than 20%. A solid blue light also appears if the EnGo is on and connected to an external power source. If the EnGo is off, the external power source is still charging the battery. 12 | Dejero EnGo 3x User Guide www.dejero.com Blue light flashing once every 2 seconds for approximately 30 seconds Blue light flashing approximately twice a second The EnGo is off and connected to an external power source but the battery is fully charged. After approximately 30 seconds, the blue light stops flashing. The EnGo is on and the internal battery is below 20%. The EnGo is not connected to an external power source so the battery is not charging. Charge the EnGo using an auxiliary battery Use the included power cord to connect to a D-Tap port on an auxiliary battery or the V-Mount or Gold Mount battery plates to charge the EnGo. 1. Connect the power cord to the DC IN port on the side of the EnGo. 2. Perform one of the following actions:

Connect the power cord directly to an auxiliary battery. Connect the power cord to the battery plate. Slide an auxiliary battery onto the battery plate. Note: When you connect an auxiliary battery to the EnGo, the battery both powers and charges the EnGo (if the internal battery needs charging). Because it performs both functions, the battery level in the auxiliary battery drains faster. Starting the EnGo 1. On the front of the EnGo, press and hold for approximately one second. While the transmitter turns on and establishes a network connection, start-up messages appear on the Preview screen. Using the EnGo You can use the EnGo in one of the following operation modes:

Live: Transmit live video over network blending of cellular, Wi-Fi, Ethernet, or satellite connections to the Dejero receivers. Recording: Record video for later transmission. Use this mode when a live feed is not required, or when bandwidth is limited or not available. 13 | Dejero EnGo 3x User Guide www.dejero.com Live and Recording: Transmit live while also recording high-quality video to use later. Use this mode when network bandwidth is limited but you still need to broadcast live. Clip or File Transfer: Quickly transfer photos, scripts, graphics, or edited video packages to the Dejero receivers using the blended network connectivity. Record and Auto Transfer: Record a clip and transfer it to the receiver simultaneously. Use this mode when you need to have the clip available on the receiver quickly. Wi-Fi Hotspot: Access the internet over a single network connection, preserving the remaining connections for video. GateWay Mode: Use all available connections for internet access or to provide increased capacity for data-intensive applications. Note: Audio and video data transmitted by the EnGo 3x can be encrypted using AES 256 encryption. For more information, see "Enabling stream encryption" on page . Connecting to the EnGo You can use the connection ports on either side of the EnGo to connect video and audio, Ethernet, IFB, or Intercom. You can also use the USB ports on the EnGo. Note: By default, Ethernet port 1 on the EnGo 3x is configured as a WAN port and Ethernet port 2 is configured as a LAN port. To configure both Ethernet ports as WAN ports, contact Dejero Support. 14 | Dejero EnGo 3x User Guide www.dejero.com Connect video and audio The EnGo supports SDI video input with embedded audio. 1. Plug the included SDI cable into the video cameras output port. 2. Plug the SDI cable into the video input port on the EnGo. 3. Make sure that all cables are firmly connected. The EnGo selects the correct video input automatically. If you do not see video on the screen, make sure that the cables are connected properly and that you are using a supported video format. If the video format is not detected automatically, you may need to configure the video settings. For more information, see "Configuring the EnGo" on page . Note: You can use the HDMI output on the EnGo to connect directly to an external display. Connect Ethernet Using an optional Ethernet connection, you can choose to transmit using Ethernet only or broadcast over Ethernet and cellular networks simultaneously. If multiple networks are available, you can plug in a second Ethernet cable for additional throughput. Note:By default, Ethernet port 1 on the EnGo 3x is configured as a WAN port and Ethernet port 2 is configured as a LAN port. To configure both Ethernet ports as WAN ports, contact Dejero Support. 1. On the side of the EnGo, plug an Ethernet cable into one of the ports. 2. Verify that UDP port 6001 is open on the network for inbound and outbound traffic. (In most cases, the network rules do not require any changes.) The Ethernet adapter is configured to obtain IP address details automatically using DHCP. For more information, see "Configuring the EnGo" on page . Connect IFB IFB acts as a one-way audio communication tool from Dejero receivers to the EnGo. It enables communication and cueing from the studio crew to the reporter in the field. The station sends a program feed to the reporters earpiece, which is connected to the EnGo. Note: Connecting IFB is optional. 15 | Dejero EnGo 3x User Guide www.dejero.com You can use IFB at any time regardless of whether the EnGo is transmitting a live stream. To use IFB when the EnGo is not live, both the EnGo and the receiver that you are using must be using software version 5.3 or later. For more information on Dejero receivers, visit support.dejero.com to read the receiver user guides. IFB audio output can be balanced or unbalanced. For more information on switching between them, see "Switch between balanced and unbalanced IFB audio output" on page . 1. Connect your audio device (such as an earpiece, headset, or IFB amplifier input) to one of the provided audio extension cables (either 3.5 mm or XLR). 2. Plug the adapter into the 3.5 mm connector on the side of the EnGo. As soon as an audio source is connected to the receiver, an IFB indicator appears on the right side of the screen. It shows the following information:

I = Idle R = Receiving

.1-.9 = IFB is active and the delay is less than 1 second 1-9 = IFB is active and delay is less than 10 seconds X = IFB is active and the delay is 10 seconds or more The indicator starts at I and, when IFB is active, it shows the volume and the delay interval. As the EnGo receives voice packets from the receiver, the sound level varies. Use the USB ports The EnGo has two USB 3.0 ports. You can use these ports for connecting USB memory sticks

(for file transfers) or for connecting support peripherals (such as a keyboard or mouse). Note: Use low-power USB devices with the EnGo, such as memory sticks or supporting peripherals. To reduce power consumption and the potential for overheating, do not connect devices that require a lot of power. Set up Intercom You can use the Intercom feature to enable real-time two-way audio communication between the EnGo in the field and a supported Dejero WayPoint receiver at the studio. In the studio, an external audio interface connects to the WayPoint receiver over USB. This device receives audio inputs from an external source that are mapped to the WayPoint outputs. In the field, you can connect a headset with a 3.5 mm connection to the EnGo 3x to receive and send Intercom audio communication. 16 | Dejero EnGo 3x User Guide www.dejero.com If you are using a WayPoint 104 receiver, you can also use the MOTU-4PRE, the Behringer UMC404HD, or the Dante Virtual audio card. Note: IFB works independently of the Intercom feature. 1. Ensure that the WayPoint receiver and the audio interface device are configured properly. For more information, visit support.dejero.com to read the appropriate Dejero WayPoint User Guide and the Dejero Intercom Reference Guide. 2. Connect a headset with a 3.5 mm connection to the EnGo. 3. Use Control to assign the EnGo to an output on the WayPoint receiver. 4. Ensure that Intercom is enabled on the EnGo. For more information, see "Enable Intercom"

on page . About the EnGo backpack The EnGo backpack provides easy access to the EnGo. 17 | Dejero EnGo 3x User Guide www.dejero.com Inserting the EnGo into the backpack When the EnGo is inside the backpack, ensure that the cables are not bent and the connections are not under stress. 1. Use the four zippers at the top of the backpack to open the top compartment fully. 2. Connect the SDI cable to the correct input port on the side of the EnGo. For more information on using an HDMI cable with the EnGo instead, see "Insert an HDMI cable into the EnGo backpack" on page . 3. 4. If necessary, use either the 3.5 mm or XLR audio extension cable to connect the IFB audio cable to the IFB output port. If necessary, connect the 3.5 mm extension cable that is labeled "Intercom" to the Intercom headset port on the EnGo. 5. Set the EnGo inside the top compartment of the backpack with the screen facing out and the video and IFB ports facing down. Ensure that the EnGo sits down fully on the foam base with the cables inside the channel. 6. To secure the EnGo, wrap the zip cords around the antenna endcaps at either end of the EnGo, ensuring that the foam spacer is in between. 7. Route the Wired Remote USB cable from the shoulder strap of the backpack into the slot at the top of the backpack. 8. Connect the Wired Remote cable to a USB port on the top side of the EnGo. 9. If you want to power the EnGo using an auxiliary battery, perform the following actions:

a. In the battery compartment, ensure that the D-Tap connector is connected to the battery plate. b. Ensure that the battery plate is held in place with the hook-and-loop fasteners. c. Slide the auxiliary battery onto the battery plate. 18 | Dejero EnGo 3x User Guide www.dejero.com d. Connect the power cable to the DC IN port on the EnGo. 10. Close the top of the backpack. As you close the top, ensure that the Wired Remote and power cables lay inside the foam channels at the top of the backpack. The foam should rest on the EnGo 3x, not the cables. Note: You must secure the EnGo in the backpack with the zip cords. If you do not, the EnGo can move around or fall out. Use the EnGo inside the backpack When the EnGo is inside the backpack, you do not need to remove it to view the screen or interact with it. Tip: When using the EnGo outdoors, you can use the sun shade to make viewing the screen easier. 1. Open the cable storage compartment. 2. Remove the ends of the IFB and SDI cables from the compartment. 3. Connect these cables to the external cables that you use to connect to your external camera or IFB system feeds. The external camera and IFB cables are not provided with the backpack. 4. Ensure that the IFB and SDI connections lay inside the cable storage compartment and then close the compartment. 19 | Dejero EnGo 3x User Guide www.dejero.com 5. Close the top of the backpack. 6. To view the EnGo with the sun shade, perform the following actions:

a. Lift the front access panel from the bottom. b. Unfold the triangle flaps from behind the panel. c. Press the edges of the triangle flaps down on to the hook-and-loop fasteners on the sides of the front access panel. 7. To view the EnGo screen without the sun shade, perform the following actions:

a. Lift the front access panel from the bottom. b. Open the triangle flaps from the inside of the sun shade to the outside and press them flat. c. Roll the sun shade up toward the cable storage compartment. 20 | Dejero EnGo 3x User Guide www.dejero.com d. Secure the sun shade to the hook-and-loop fastener strip on top of the cable storage compartment. Ensure that the triangle flaps are captured underneath. Note: To disassemble the sun shade, lift the hook-and-loop fasteners from the triangle flaps. Fold the flaps up and close the front access panel. Insert an HDMI cable into the EnGo backpack By default, the backpack comes with the SDI cable already inserted. You can remove this cable if you want to use an HDMI cable instead. Note: If you only need to use an HDMI cable temporarily, feed the HDMI cable through the hook-

and-loop fastener opening on the side of the backpack. Remove the zip cords from around the EnGo. Lift the EnGo and connect the HDMI cable to it. Replace the zip cords to secure the EnGo. 1. Use the four zippers at the top of the backpack to open the top compartment fully. 2. If the EnGo is in the backpack, remove it. 3. At the top of the backpack, use the zipper to open the cable storage compartment. 21 | Dejero EnGo 3x User Guide www.dejero.com 4. Use the hook-and-loop fasteners to open the slot in the bottom of the cable storage compartment. 5. Pull the SDI cable into the backpack through the slot in the cable storage compartment. 6. Gently separate the foam spacer from the back of the backpack and pull it forward. 7. Pull the SDI cable through the channel in the foam spacer and remove it from the backpack. 8. Route the HDMI cable behind the foam spacer, ensuring that the end of the cable that connects to the EnGo fits under the notch at the bottom of the foam spacer. 9. Ensure that the HDMI cable, as well as the IFB and power cables, fit inside the channel in the foam spacer. 10. Align the hook-and-loop fasteners on the foam spacer with the back of the backpack, ensuring that the bottom of the foam spacer is fully inserted into the bottom of the compartment. 11. Press the foam spacer against the back of the backpack. 12. Route the HDMI cable through the slot in the cable storage compartment, ensuring that it fits into the top compartment in the same way that the SDI cable did. 13. Use the hook-and-loop fasteners to close the slot in the cable storage compartment tightly. 14. Close the cable storage compartment. 15. Reinsert the EnGo into the backpack, ensuring that the zip cords fit around the endcaps to secure it in place. 22 | Dejero EnGo 3x User Guide www.dejero.com About the Preview screen When the EnGo is on, the Preview screen appears. You can use the Preview screen in portrait or landscape mode. By default, the screen appears in landscape mode. For more information on changing the display orientation, "Setting the display orientation" on page . The Preview screen is the hub of the EnGo transmitter. The top half of the screen shows the live camera feed, as well information about the power level, network connections, stream health, and any errors. From the menu, you can transfer files or show transmitter settings, error messages, and connection details. For a list of possible error messages, see "Warning and error messages" on page . You can use the menus and buttons to access the features of the EnGo:

Go Live button: Use this button to start a live transmission. The current live stream profile appears below the Go Live button. When you select the button, the Preview screen shows the live stream run time below the button, and the stream connection health and the latency above the button. Record button: Use this button to record clips. The current quality setting appears below the button. When you select the Record button, the Preview screen shows the clip run time below the button. Above the button, the screen shows the amount of remaining video time that you can record and store in the device storage. Live Menu: Use this menu to select the settings for your live transmission. Record Menu: Use this menu to set the quality of your recorded clips. Note: If you are using the EnGo in GateWay Mode, GateWay Mode appears as the status below the Go Live and Record buttons. 23 | Dejero EnGo 3x User Guide www.dejero.com Your Control administrator must assign the transmitter to a receiver output destination before you can use it to go live. If your administrator has not assigned the transmitter, an error appears. Your administrator can also change the Store and Forward Clip upload or File upload receiver destination using Control and the available quality settings for clips. If any settings are not available, a message appears with the quality setting in the Record Menu. Change the settings for a live transmission 1. On the Preview screen, select the Live Menu button. 2. Select Feed, Auto, or User. Live feed settings Setting Description Feed Auto User Use the Feed profile to send video to the station in poor network conditions. You can also use Feed when you have time to send the highest quality video or when recording live events without anchor desk and reporter interaction. Use the Auto profile to adapt to network conditions. It increases latency as needed. Use the User profile if you set the configuration options manually. For more information, see "Configuring the EnGo" on page . Set the quality of recorded clips 1. On the Preview screen, select the Record Menu button. 2. Select 2.5 Mb/s, 4.0 Mb/s, 6.0 Mb/s, 12.0 Mb/s, 15.0 Mb/s, or 30.0 Mb/s. About network connection icons The following icons appear on the Preview screen to show the status of the EnGo connections. The icons also appear on the screen when using Control to manage the EnGo remotely. Icon Description Ethernet connection CellSat connection 24 | Dejero EnGo 3x User Guide www.dejero.com Wi-Fi connection Cellular connection Note: If an icon appears in grey or if no bars appear, no connection is available. If a red X appears with the icon, there is an error with the connection. For Wi-Fi and cellular connections, the number of bars indicates the strength of the connection. For cellular connections, an R indicates that you are roaming. Changing SIM modules The EnGo has a user-changeable SIM module for regional cellular network access. You can access the SIM module to change the SIM cards to ones from a different region. The SIM module uses Nano-sized SIM cards. Swap the SIM module 1. Power off the EnGo. 2. Remove the SIM module from the EnGo by loosening the thumbscrews and pulling out the module. 3. Insert the replacement SIM module with the end marked TOP oriented toward the Preview screen. 4. Line up and tighten the thumbscrews. Ensure that the module is aligned correctly and tightly connected. 25 | Dejero EnGo 3x User Guide www.dejero.com After changing the SIM module, select which SIMs to use. For more information, see "Define the SIM set" on page . Warning: Do not force the module into the EnGo. If it does not insert easily, remove it and check that you inserted the replacement module in the correct way. Forcing the module can result in damage to the SIM module or the EnGo. Change the SIM cards in the accessible SIM module Note: The SIM cards only fully insert and remain locked if they are oriented correctly. 1. Power off the EnGo. 2. Remove the SIM module from the EnGo by loosening the thumbscrews and pulling out the module. 3. Remove the SIM cards by pushing the SIM card in gently. The SIM card will spring out. 4. If necessary, pull the SIM card the rest of the way out of the slot. 5. Place a SIM card into the slot in the SIM module correctly, with the notch on the SIM card inserted first. 6. Gently push the SIM card into the slot, until it locks into place. If the SIM card is inserted incorrectly, it does not insert all the way. 7. Repeat steps 3 through 6 for each slot. 8. Insert the SIM module with the end marked TOP oriented toward the Preview screen. 9. Line up and tighten the thumbscrews. Ensure that the module is aligned correctly and tightly connected. Note: After changing the SIM cards, select which SIMs to use. For more information, see "Define the SIM set" on page . Configuring the EnGo Use the Settings screen to configure the transmitter settings. Note: When you are streaming live content, you cannot configure the settings for the EnGo. 26 | Dejero EnGo 3x User Guide www.dejero.com Adjust the display brightness The preferred brightness can be manually or automatically set. If you use auto adjust, the EnGos light sensor brightens the display in bright light and dims it in low light. 1. On the Preview screen, select

. 2. Select More. 3. Select Brightness. 4. Perform one of the following actions:

To adjust the brightness manually, use the slider. To have the EnGo adjust the brightness automatically, select the Auto-adjust check box. Note: For the EnGo to operate correctly, the brightness sensor on the front of the EnGo must not be covered. Configure the video input You can configure the video input setting to a specific video input type, or you can select the AUTO setting. By default, the transmitter automatically detects SDI connections, frame rate, and resolution with this setting. If you select SDI as the input type and EnGo does not detect the frame rate and resolution settings automatically, you can set them manually. When you configure the video input to AUTO, it only detects SDI connections automatically. If you want to use the IP video input, you must select it manually. With this input type, the EnGo detects the frame rate and resolution automatically. In IP mode, only video is sent, not audio. You cannot record clips in this mode. Note: Before configuring the video input to IP, connect an Ethernet cable from your video source to the EnGo. You can connect the cable to either port 1 or port 2. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Input. 5. Select Video Input. 6. Set the video input to SDI, IP, or AUTO. 7. Select Back. 8. If you selected SDI, set the Input Resolution and Input Frame Rate. 27 | Dejero EnGo 3x User Guide www.dejero.com Input Resolution Input Frame Rates 480i 576i 720p 1080i 1080p 1080p 29.97 25 50, 59.94, 60 25, 29.97, 30 23.98, 24, 25, 29.97, 30 50, 59.94, 60 (3G-SDI Level-A) UHD (3840x2160) 23.98, 24, 25, 29.97, 30, 50, 59.94, 60 Change the IP video input settings If you want to receive video over the Ethernet connection for the EnGo, you can change the IP video input settings. Note: The EnGo supports MPEG-TS (UDP/RTP), RTSP, and RTMP IP inputs. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Input. 5. Select Video Input. 6. Select IP. 7. Select IP Input Settings. 8. In the Source URL field, type the IP address and port for the source IP video stream. 9. Select the network interface of the EnGo that the source IP video is connected to. 28 | Dejero EnGo 3x User Guide www.dejero.com Configure the audio input By default, EnGo uses two audio channels. To add more audio channels and maintain video quality, you will require additional data. Any additional data that you use for additional audio channels is deducted from your data plan allotment. EnGo supports 2-, 4- or 8--channel audio. To add more audio channels and maintain video quality, you will require additional data. Note: 4- or 8-channel audio is only available with the SDI input. 1. On the Preview screen, select

. 2. Select More. 3. Select Input. 4. Select Audio Input. 5. Select the number of audio channels. Switch between balanced and unbalanced IFB audio output By default, EnGo uses a balanced audio output for IFB. You can switch to an unbalanced output. 1. On the Preview screen, select

. 2. Select Audio Comms. 3. Select the IFB audio output state. Configure the video loss setting You can configure what appears on the screen if the video is lost during a transmission. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Input. 5. Select Video Loss. 6. Set the video loss setting to Black Screen or Last Frame. Configure the Live Resolution setting Live resolution is the resolution of the video, as transmitted over-the-air when broadcasting. It is independent of the transmitter input and receiver output resolutions. 29 | Dejero EnGo 3x User Guide www.dejero.com Note: To prevent using higher resolutions over a cellular connection, an administrator might set the maximum live resolution allowed for an EnGo in Control. When a restriction is added, the resolution is stepped down automatically to the maximum allowable resolution when the connection type is set to Modems or All. If the connection type is set to Ethernet, the maximum live resolution setting in Control is ignored. The administrator can also use Control to set the maximum connection bitrate. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Live. 5. Select Resolution. 6. Set the live resolution to Auto: SD, Auto: SD+, Auto: HD, Auto: HD+, Auto: HD+20, Auto:

UHD, or Manual. 7. If you set the live resolution to Manual, perform the following actions:

a. Select Back. b. Select Bit Rate. c. Set the maximum connection bitrate. EnGo monitors the available bandwidth and adjusts the transport resolution automatically to give you the best possible video quality under the current network conditions. The receiver output resolution does not change, so the video routed to your internal systems remains constant. Each Auto option has a different maximum bandwidth cap, appropriate for the base video resolution that you send. Live Resolution Maximum Connection Bitrate Auto: SD 2.5 Mb/s Auto: SD+

5.0 Mb/s Auto: HD 5.0 Mb/s Auto: HD+

10.0 Mb/s Auto: HD+20 20.0 Mb/s 30 | Dejero EnGo 3x User Guide www.dejero.com Auto: UHD 60.0 Mb/s Audio-only mode In situations of limited bandwidth, when the available bandwidth falls below the threshold required for usable video quality, EnGo automatically sends only audio to the receiver and the last good frame of the video remains on the screen. When the bandwidth increases above the required threshold, EnGo resumes sending video. Note: The thresholds change depending on the number of audio channels selected; more audio channels result in higher thresholds. Configure the latency Latency is the time that it takes for the video to arrive at the receiver. Glass-to-glass refers to the delay from the time the camera detects an image to the time that it appears on a video monitor connected to the Dejero receiver. Tip: In an area of poor coverage, or very high cellular network traffic, you might achieve better video transmission results with a medium or long latency. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Live. 5. Select Latency. 6. Select a latency value: 0.5 s, 0.8 s, 1.2 s, 1.5 s, 2.2 s, 3.0 s, 8.0 s or Custom. 7. If you select Custom for the latency value, type a latency value between 0.5 seconds and 20.0 seconds. 8. Select

. 9. Select Back. 10. Select Latency Mode. 11. Select a latency mode: Fixed, Adaptive, or Up to. 31 | Dejero EnGo 3x User Guide www.dejero.com Note: If you engage a satellite connection as part of the CellSat service, the EnGo must use a latency of greater than 1.5 seconds. If the latency is set to less than 1.5 seconds, the EnGo changes the latency to a short latency (1.5 s). Latency settings Setting Description Fixed Latency mode In Fixed Latency mode, the system attempts to give the glass-to-glass latency requested. If the current network conditions cannot support the configured latency, a warning appears on the screen. This setting is ideal when a known latency is preferred. Adaptive Latency mode In Adaptive Latency mode, the system measures the network conditions during the stream and gradually adjusts the requested latency upwards to a value that is supported by the current conditions. This setting is ideal when picture quality is the priority. Up to Latency mode In Up-to Latency mode, the system measures the network conditions during the beginning of the stream and provides the shortest possible latency available. If the conditions worsen during the stream, EnGo gradually increases the latency up to the maximum latency that you set. When EnGo reaches the maximum latency, the latency remains fixed at the specified value. This setting is ideal when the lowest possible latency is the priority. Configure Auto Start You can use Auto Start to initiate a live transmission automatically when you power on EnGo and it detects video input. You can also specify a delayed start for the live transmission. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Operation. 5. Select Auto Start. 6. Select your delay setting: No delay, 1 minute, 2 minutes, 3 minutes, 4 minutes, or 5 minutes. 32 | Dejero EnGo 3x User Guide www.dejero.com Note: If you turn on Auto Start, the live stream starts when the transmitter detects video. If the live stream is stopped manually, Auto Start does not start again until you turn off and turn on EnGo again. Configure the connection type You can set the type of connection to use when transmitting data. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Connections. 5. Select Connection Types. 6. Select a connection type: All, Ethernet, or Modems. Connection type settings Setting Description All Ethernet Modems The transmitter sends data through all available connections, including cellular, Ethernet, and Wi-Fi. The transmitter uses only the connections that are available. If multiple connections are available, the transmitter uses all connection types simultaneously. The transmitter sends data over Ethernet, Wi-Fi, or both. If you select this option but do not have an Ethernet cable connected or a Wi-Fi connection configured, an error appears on the screen. The transmitter sends data over the modem connections only. Use this mode when your Wi-Fi or Ethernet connection is poor, or with high usage by others resulting in low bandwidth. Configure the connection settings You can set the type of connection to use for transmitting data. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Connections. 33 | Dejero EnGo 3x User Guide www.dejero.com 5. Select Preferred Connection. 6. Select a connection setting: Automatic, Ethernet, or Cellular. Connection Preference settings Setting Description Automatic Cellular Ethernet Use Automatic to provide an even weighting of connections across cellular and Ethernet connections. The EnGo adjusts the overall weighting according to network conditions to provide the requested bitrate. Use Cellular if your Ethernet connection is a satellite connection and you prefer to use cellular connections instead. EnGo puts a higher priority on the cellular connection and, if necessary, adjusts the weighting depending on the network conditions to provide the requested bitrate. Use Ethernet to put a higher priority on the Ethernet connection over the cellular connection. Use this option if the Ethernet connection is a lower cost option as part of blended connectivity. EnGo adjusts the weighting according to the network conditions to provide the requested bitrate. Define the SIM set The EnGo can use different SIMs based on the region that you are in. If you are using regional SIMs, you must select a SIM set. Note: Primary refers to the set of SIM cards that might be included inside the EnGo. Secondary refers to any auxiliary SIM cards that are in the user-accessible SIM module. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Connections. 5. Select SIM Set. 6. Depending on your geographic location, select Primary or Secondary. Note: When you define a SIM set, the setting applies when using the EnGo as a hotspot or when using the EnGo in GateWay Mode. 34 | Dejero EnGo 3x User Guide www.dejero.com Activate the hotspot You can activate the hotspot so smartphones, laptops, and other devices can use the EnGo to connect to the internet. You can select whether you want to activate the hotspot for a single connection or all connections. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Connections. 5. Select Hotspot. 6. Perform one of the following actions:

To activate the hotspot for a single connection, select Single Modem. To activate the hotspot for all available connections, select GateWay Mode. 7. Select Activate. Note: When a hotspot is active, the selected connection is not used for live streams. Rename the hotspot By default, the hotspot name is the name that appears for laptops or mobile devices in the available Wi-Fi networks list. You can change this name to make it easier to identify. Note: When you rename the hotspot, it changes whether you are using a single modem hotspot or you are using GateWay Mode. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Connections. 5. Select Hotspot. 6. Select Actions. 7. Select SSID. 8. Type the new hotspot name. 9. Select

. 35 | Dejero EnGo 3x User Guide www.dejero.com Change the hotspot password The password prevents unauthorized users from accessing the EnGo hotspot. Note: When you change the hotspot password, it changes whether you are using a single modem hotspot or you are using GateWay Mode. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Connections. 5. Select Hotspot. 6. Select Actions. 7. Select Password. 8. Delete the old password. 9. Type the new hotspot password. 10. Select

. View devices connected to the hotspot You can view the devices connected to the hotspot for a single modem connection or when you are using GateWay Mode. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Connections. 5. Select Hotspot. 6. Select Actions. 7. Select Info. Using GateWay Mode You can use the EnGo 3x in GateWay Mode to allow access to the internet or to provide increased capacity for data-intensive applications. In this mode, the EnGo uses Smart Blending Technology to combine all the available network connections to increase the device's capability to transmit data. Instead of using the Wi-Fi hotspot (which only uses one connection), GateWay 36 | Dejero EnGo 3x User Guide www.dejero.com Mode uses all available connections which provides enhanced reliability to transfer large files quickly or to access station systems from the field. GateWay Mode is meant for fast file transfers, internet access, or for increased capacity when used as a mobile access point. Note: GateWay Mode is a licensed feature and additional charges might apply. If you do not see the GateWay Mode option on your EnGo, contact your system administrator. Turn on GateWay Mode 1. On the Preview screen, select

. 2. Select Connections. 3. Select Hotspot. 4. Select GateWay Mode. 5. Select Actions. 6. Select Activate. Note: After you turn on GateWay Mode, connect all devices (such as smartphones or laptops) to the EnGo using a Wi-Fi connection. You can also connect devices directly to the EnGo using an Ethernet cable. For more information, see "Connect Ethernet" on page . If you are using Ethernet, ensure that you plug the Ethernet cable into Ethernet port 2. Configure and manage the EnGo 3x in GateWay Mode When the EnGo 3x is in GateWay Mode, you can configure and manage the device in the same way that you manage a Dejero GateWay device. To view more information and review procedures on configuring and managing the EnGo 3x in GateWay Mode, visit support.dejero.com to read the Dejero GateWay M6E6 / M6E6F User Guide. Although configuration and management is similar, some aspects of managing a GateWay device do not apply to managing an EnGo in GateWay Mode, including the following:

You cannot configure an EnGo 3x as a Wi-Fi access point. You cannot configure port forwarding. You cannot run speed tests. The device does not support DNAT. Turn off GateWay Mode 1. On the Preview screen, select

. 37 | Dejero EnGo 3x User Guide www.dejero.com 2. Select Connections. 3. Select Hotspot. 4. Select GateWay Mode. 5. Select Actions. 6. Select Deactivate. Managing Wi-Fi connections You can connect the EnGo to a Wi-Fi network to blend other network connections with a WAN connection. Note: If you enable GateWay Mode, you cannot connect the EnGo to a Wi-Fi network as described in this section. In GateWay Mode, devices must connect to the hotspot. For more information, see "Activate the hotspot" on page . Configure a Wi-Fi connection 1. On the Preview screen, select

. 2. Select Connections. 3. Select Wi-Fi. 4. From the list of available connections, select a Wi-Fi connection. 5. Select Actions. 6. Select Connect. 7. If prompted, use the keyboard on the screen to type the password. 8. Select

. Tip: Select ABC for uppercase letters and abc for lowercase letters. Select 123.?! for special characters. Select it again for more special characters. Disconnect a Wi-Fi connection 1. On the Preview screen, select

. 2. Select Connections. 3. Select Wi-Fi. The current Wi-Fi network is highlighted in green. 38 | Dejero EnGo 3x User Guide www.dejero.com 4. Select Actions. 5. Select Disconnect. Delete a saved Wi-Fi profile 1. On the Preview screen, select

. 2. Select Connections. 3. Select Wi-Fi. The current Wi-Fi network is highlighted in green. 4. Select Actions. 5. Select Forget. Check the details of a Wi-Fi connection 1. On the Preview screen, select

. 2. Select Connections. 3. Select Wi-Fi. The current Wi-Fi network is highlighted in green. 4. Select Actions. 5. Select Info. Managing return feeds You can subscribe to return feeds sent from the studio using a Dejero CuePoint server. To use return feeds with the EnGo, connect an external display to the HDMI output on the EnGo. Turn on return video feeds 1. On the Preview screen, select

. 2. Select Return Video. 3. Select Return Video. 4. To add sound, select Audio. Return Video appears on the Preview screen to indicate that the mode is active. View the status of the Return Video connection 1. On the Preview screen, select

. 2. Select the Device Status message. 39 | Dejero EnGo 3x User Guide www.dejero.com Turn off return video feeds 1. On the Preview screen, select

. 2. Select Return Video. 3. Select Off. Managing SIM cards When traveling, SIMs from local carriers can be used in the user-accessible SIM module. Additional setup tasks, such as customizing the Access Point Name and managing PINs for the SIM cards, might be required. Change the Access Point Name When you add new SIM cards, you might need to change the Access Point Name (APN). The APN is needed by the source transmitter to set up the connection to the wireless network. Usually, the APN is available from the SIM card, but, in some cases, you might need to change it manually. 1. On the Preview screen, select

. 2. Select More. 3. Select Connections. 4. Select a connection. 5. Select Actions. 6. Select Edit APN. 7. Select a field to access the keyboard. 8. Type the new APN, network name, and PDP type. 9. Select Apply. Note: If you need to reset the SIM to the default values, select the Delete button. The Delete button is only available after you apply changes. Unlock a SIM When you add a new SIM card, you might need to unlock it prior to use. The PIN to unlock the SIM card is usually available with the packaging but you can also contact your carrier to request it. 40 | Dejero EnGo 3x User Guide www.dejero.com Note: If a SIM card is locked, Cellular might appear instead of a carrier name. To determine if you selected the correct connection, scroll to the SIM card ICCID and compare it to the packaging for the SIM card. 1. On the Preview screen, select

. 2. Select More. 3. Select Connections. 4. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 5. Select Actions. 6. Select Unlock SIM. 7. Select a field to access the keyboard. 8. Type the unlock PIN. 9. Select

. 10. Repeat steps 3 through 8 for each locked SIM. Change the PIN for a SIM If necessary, you can change the PIN for a SIM card, such as if there are security reasons to change it, or you want to change it to something thats easier to remember. 1. On the Preview screen, select

. 2. Select More. 3. Select Connections. 4. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 5. Select Actions. 6. Select Change PIN. 7. Type the current PIN. 8. Type the new PIN. 9. Select

. Disable the PIN for a SIM If you do not want to type the PIN every time you make changes to the SIM card, you can disable the PIN. Disabling the PIN simplifies your future actions. 41 | Dejero EnGo 3x User Guide www.dejero.com 1. On the Preview screen, select

. 2. Select More. 3. Select Connections. 4. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 5. Select Actions. 6. Select Disable PIN. 7. Type the current PIN. 8. Select

. Enable the PIN for a SIM 1. On the Preview screen, select

. 2. Select More. 3. Select Connections. 4. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 5. Select Actions. 6. Select Enable PIN. 7. Type the current PIN. 8. Select

. Unblock a SIM If you type the PIN wrong the maximum number of times, the carrier blocks the SIM card. To unblock a SIM card, call the carrier or access your account online and request a Personal Unlocking Key (PUK) code. 1. On the Preview screen, select

. 2. Select More. 3. Select Connections. 4. Select the connection for the SIM card carrier. SIM cards in the secondary SIM set will have a list of available actions. 5. Select Actions. 6. Select Unblock SIM. 7. Type the PUK code. 42 | Dejero EnGo 3x User Guide www.dejero.com 8. Select

. Note: There is a limit on the number of PUK attempts. If you exceed this limit, the SIM is no longer usable. Turn off roaming for a connection In some regions, you might be able to manage roaming settings for each cellular connection that the EnGo has. By default, roaming is turned on, so connections roam on to any available cellular network. If this option is configured for your EnGo, you can turn roaming off for individual connections. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Connections. 5. Select a connection. 6. Select Actions. 7. Set the Roaming field to No. When roaming is turned off, an X appears over the signal strength indicator for a connection that is roaming. To turn on roaming again, set the Roaming field to Yes. If roaming is on for a connection, on the Connections screen, an R appears with the signal strength indicator for that connection. Transmitting live Connect to cellular networks automatically When the transmitter is on and set to either All or Modems as the connection type, it automatically connects to all available cellular connections. Start a transmission After you connect your camera to the transmitter, you can start a transmission. Prerequisite: Confirm that the latency settings as indicated on the Go Live button are appropriate for the transmission. For more information, see "Configure the latency" on page . 1. Select Go Live. You can monitor the video feed as it transmits. 43 | Dejero EnGo 3x User Guide www.dejero.com Switch to a CellSat connection During a live transmission, you can switch to a CellSat connection, if one is available. 1. In the Start CellSat dialog box, perform one of the following actions:

To start using the CellSat connection, select Yes. To check your connections first, select No. Note: If you want to use the CellSat connection after checking your connections, on the Preview screen, select Start CellSat. Select Yes. Stop a transmission 1. On the Preview screen, select Stop. 2. Select Yes. The Preview screen continues to show the input from the camera. The device remains ready to resume broadcasting. To resume the transmission, select Go Live. If you switched to a CellSat connection, the EnGo disconnects the CellSat connection when you stop the transmission. Tip: After you finish transmitting, always charge your EnGo battery. Enabling stream encryption You can encrypt the audio and video streams (including IFB and Intercom) sent between an EnGo and supported Dejero receivers using AES 256 encryption. By default, stream encryption is off but you can enable it by setting a preferred stream encryption mode in Control. 1. In a browser, type control.dejero.com. 2. Log into Control. 3. Click Manage > Sources. 4. Perform one or more of the following actions:

Beside the Quick Filter field, click

. Select a status and type. In the Enter filter terms field, select or type the source name, station name, source type, status, source serial number, software version, or station callsign. 5. Click the EnGo. 44 | Dejero EnGo 3x User Guide www.dejero.com 6. Click

. 7. In the Configuration section, in the Stream Encryption Mode drop-down list, set the stream encryption mode. 8. Click

. During data transmission, if the data is encrypted and sent successfully, upper-right corner of the video on the Preview screen. appears in the Stream encryption modes Setting Description Always Audio and video data transmitted (including IFB and Intercom) is encrypted. The successfully. icon appears when the data is encrypted and sent If EnGo is assigned to a receiver that does not support stream encryption, an error appears. EnGo stops any attempt to stream live videos or any transmission of IFB or Intercom communications. Never Audio and video data is not encrypted. When Available Audio and video data is encrypted when it is sent to a receiver that supports encryption. The sent successfully. icon appears when the data is encrypted and If a receiver does not support the feature, streams are sent unencrypted. When the data is sent unencrypted, of the video on the Preview screen. appears in the upper-right corner Using the Intercom feature The Intercom feature is available when the EnGo 3x is ready to transmit live or when it is live. Audio is only received or transmitted when a headset is connected. Tip: When using Intercom or Prompt Audio in the EnGo backpack, use the provided 3.5 mm extension cable that is labeled "Intercom". With a headset connected, audio meters appear on the right side of the Preview screen. 45 | Dejero EnGo 3x User Guide www.dejero.com The green meter shows the audio data received from the WayPoint receiver. It is heard in the connected headset. The blue meter shows the microphone input audio data from the connected headset. By default, Intercom is enabled on the EnGo. Enable Prompt Audio You can enable Prompt Audio to send a low-latency audio feed from your audio input device to your WayPoint receiver. You can still use IFB when Prompt Audio is enabled. To use Prompt Audio, you must connect the audio interface device to the receiver. For more information, visit support.dejero.com to read the Dejero Intercom Reference Guide. Note: When you enable Prompt Audio, you cannot use the Intercom feature. 1. On the Preview screen, select

. 2. Select Audio Comms. 3. Select Prompt Audio. After you enable Prompt Audio, the transmitter sends one channel of audio to the receiver at a lower latency. Along the left side of the Preview screen, the green audio meter with a white background is the audio channel that is being sent. Note: By default, the receiver sends the first channel of audio. If you want to send a different channel of audio by default, contact Dejero Support. Enable Intercom By default, Intercom is enabled on the EnGo. If you enable Prompt Audio, you must enable Intercom again before you can use it. 1. On the Preview screen, select

. 46 | Dejero EnGo 3x User Guide www.dejero.com 2. Select Audio Comms. 3. Select Intercom. Turn off Intercom and Prompt Audio If you do not want to use the Intercom or Prompt Audio features, you can turn them off. 1. On the Preview screen, select

. 2. Select Audio Comms. 3. Select Off. Using Record mode With Record mode, you can record up to 70 hours of HD video clips directly onto the transmitter. You can preview, transfer, and delete the clips. If you turn on transfer while recording, when in Record only mode, the EnGo starts to transfer the clip as it is recording it. There might be a delay between 1 and 10 seconds between starting the recording and the transfer starting. You can start and stop a live stream separate from recording clips. However, if you enable auto transfer when setting up Record mode, you cannot start and stop live streams. Each clip is named with the date and time that the clip finished recording, using the following format: YYYY-MM-DD_hhmmss. Note: Assignments are controlled in Control. For more information on assignments, visit support.dejero.com to read the Dejero Control User Guide. Set up Record mode You can record clips when EnGo is in either Live & Recording or Record mode. The selected quality setting impacts the file size of the clip. A higher quality setting results in a larger file. Tip: You can set the quality setting when configuring Record mode. You can also select the quality setting on the Preview screen. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Record. 5. Select Quality. 47 | Dejero EnGo 3x User Guide www.dejero.com 6. Set the recording rate to 2.5 Mb/s, 4.0 Mb/s, 6.0 Mb/s, 12.0 Mb/s, 15.0 Mb/s, or 30.0 Mb/s. 7. Select Back. 8. Select Clip File Format. 9. Set the clip file format: MP4, MOV, or M2TS. 10. Select Back. 11. Select Auto transfer. 12. To transfer clips while they are recording, set the Auto transfer field to On. 13. Select Back. 14. Select Prefix. 15. Type the prefix that you want to add to the names of clips. 16. Select

. Clip file format settings Setting Description MP4 MOV The standard MP4 clip contains H.264 video and AAC audio. For interlaced input formats, the video is encoded in MBAFF format. The MOV clip contains H.264 video and AAC audio. Interlaced input formats are encoded in progressive frame format to use with QuickTime-

based players and editors. You need to tell QuickTime-based software that the file is interlaced. M2TS This format creates usable clips, even if the power is lost during recording. This setting is ideal when the lowest possible latency is the priority. Note: Your administrator can create custom metadata profiles for clips using Control. For more information on how to add a profile to your device, visit support.dejero.com to read the Dejero Control User Guide. Transmit live and record a clip You can transmit live and record a clip at the same time. Depending on the connection and network conditions, the resolution of the live broadcast might change, but the resolution used when recording the clip does not change. 48 | Dejero EnGo 3x User Guide www.dejero.com 1. On the Preview screen, select Go Live. 2. Select Record. The Preview screen shows the video that you are transmitting and recording. Note: When transferring a clip, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a clip transfer, on the Preview screen, select Start CellSat. Select Yes. Record a clip Prerequisite: Confirm that the clip quality that appears on the Record button is appropriate for the clip. To change the quality of the video, select Record Menu. Select a rate. Note: You do not need to connect EnGo to a network to record a clip. 1. On the Preview screen, select Record. The Preview screen shows the video that you are recording. Statistics about the current clip also appear above and below the Record button, including the clip length and the quality setting. Based on the available free disk space and the current quality setting, the estimated time remaining for the current clip appears. The format of the clip length and time remaining is: hh:mm:ss. Stop recording 1. To stop recording, on the Preview screen, select Stop Record. 2. In the Stop Recording dialog box, select Yes. The Preview screen continues to show the input from the camera. The device remains ready to resume broadcasting. To resume the transmission, select Record. Transfer a clip The receiver that receives the transferred clip is defined in Control. Note: You cannot transfer a file or transfer a clip while recording if you are streaming live content. 1. On the Preview screen, select

. 2. Select Transfer. 49 | Dejero EnGo 3x User Guide www.dejero.com 3. Select Clips. 4. Scroll through the clips to find the correct clip. 5. Perform one of the following actions:

To select a clip, select the check box. To select all clips, select All. To cancel selecting all clips, select All again. 6. Select Actions. 7. Select Transfer. To stop transferring the clip, select Stop. Note: When transferring a clip, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a clip transfer, on the Preview screen, select Start CellSat. Select Yes. Import a clip You can import your edited clips to EnGo. Imported clips appear with the other recorded clips. You can transfer them to your receiver to view and play them back from Control. 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Files. 4. Using the arrows on the right side of the screen, navigate to the file that you want to import. 5. Select a file. 6. Select Actions. 7. Select Import. Back up a clip 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Actions. 4. On the Clip Selection screen, select clips. 5. Select Actions. 6. Select Backup. 50 | Dejero EnGo 3x User Guide www.dejero.com 7. Select the drive. 8. To start the backup and save it in the currently selected destination folder, select Backup. View a clip's information The clip information includes the transfer receiver, the transfer complete percentage, as well as the timestamp. 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Clips. 4. Select a clip. 5. Select Actions. 6. Select Info. Change the prefix for a clip You can change the prefix for a single clip before you transfer it to a receiver. Note: When you change the prefix for a clip, you are not changing the default prefix. For more information on changing the default prefix, see "Set up Record mode" on page . 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Clips. 4. Scroll through the clips to find the correct clip. 5. Select the clip. 6. Select Actions. 7. Select Change Prefix. 8. Type a new name for the clip. 9. Select

. Delete a clip 1. On the Preview screen, select

. 2. Select Transfer. 3. Select Clips. 51 | Dejero EnGo 3x User Guide www.dejero.com 4. Select a clip. 5. Select Actions. 6. Select Delete. 7. To delete the clip from the transmitter permanently, select Yes. Transferring files In addition to using the transmitter to transfer recorded video clips, you can use the file transfer feature to transfer non-executable files, such as documents or other videos. You can insert a USB drive into either of the USB ports on the EnGo. After you insert a USB drive, you can transfer files to the EnGo and then send the files to a receiver. Transfer a file 1. On the side of the EnGo, insert a USB drive. 2. On the Preview screen, select

. 3. Select Transfer. 4. Select Files. 5. Using the arrows on the right side of the screen, navigate to the file that you want to import. 6. Select the file to transfer it. You can select and transfer multiple files from the same folder. 7. Select Actions. 8. Select Transfer. The file transfer progress appears on the screen. Note: When transferring a file, you can switch to a CellSat connection, if one is available. In the Start CellSat dialog box, select Yes. If a CellSat connection becomes available after starting a file transfer, on the Preview screen, select Start CellSat. Select Yes. About warning and error states Live If EnGo encounters an issue during a live transmission, the background color of the Preview screen changes. If a warning appears, the background color changes to yellow. You can troubleshoot the underlying issue and resolve the problem. 52 | Dejero EnGo 3x User Guide www.dejero.com If an error appears, the background color changes to red. EnGo requires more advanced troubleshooting and might require support from your system administrator. View error or warning information 1. On the Preview screen, select

. 2. Select Error or Warning. Record If an error occurs during recording (such as EnGo is out of disk space), the error appears in the status area under the Record button. Transfer If an error occurs during a clip or file transfer, a red X appears on the row. Using Control for remote management You can use the Control to manage the EnGo from a remote location. For more information, visit support.dejero.com to read the Dejero Control User Guide. When the EnGo is under remote control, a blue border appears on the Preview screen. The blue border only appears at the top of the menu screen. The Info screen shows the name of the user who is controlling the EnGo. View the user that is controlling the EnGo 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Info. When using Control for remote management, the Preview screen and the transmission activity continue to appear and the buttons work. Setting the display orientation By default, the EnGo appears in landscape mode. When you rotate the EnGo, the display orientation changes automatically, but you can set it manually. Note: If you set the display orientation manually, it remains in that orientation until you set it manually again. It does not rotate automatically. 53 | Dejero EnGo 3x User Guide www.dejero.com 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Operation. 5. Select Display. 6. Select a display orientation. If you changed the display orientation from landscape to portrait, the EnGo appears in portrait mode. Viewing connection information The EnGo communicates data through modems, Ethernet, CellSat, and Wi-Fi connections. Individual connections show the active data transmission rate and, if enabled, the roaming status. Note: On the Connections screen, the modem number for the connection appears before the network name. 1. On the Preview screen, select

. 2. Select Connections. 54 | Dejero EnGo 3x User Guide www.dejero.com 3. To view detailed connection information, including the latency, MB/s transferred, roaming status, the network that you are roaming on to, and the connections MAC address, select a connection. Note: If roaming is not on for a connection, on the Connections screen, an X appears over the signal strength indicator for that connection. View SIM connection information You can view SIM-specific details for any cellular connection that you changed the APN for. For more information on changing an APN, see "Change the Access Point Name" on page . 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Connections. 5. Select Carrier Data. Any connection that you changed the APN for appears on this screen along with the connections ICCID, network, and APN. If you did not change the APN for any connections, No Carrier Data appears. Note: You can also change the SIM settings from this screen. On the Carrier Data screen, select Edit. Change the APN, network name, or PDP type. Select Apply. Restart the EnGo for the changes to take effect. About stream indicators On the Preview screen, you can view overall stream performance. Glass-to-glass latency Latency measures time delay. Glass-to-glass refers to the delay from the time that EnGo detects an image to the time that it appears on a video monitor connected to the receiver output, or is output from the Cloud Server. When transmitting live, the glass-to-glass latency appears on the Preview screen, above the Go Live button. 55 | Dejero EnGo 3x User Guide www.dejero.com Stream Health indicator When transmitting live, the Stream Health indicator appears on the Preview screen above the Live menu. It appears as either Good, Marginal, or Poor. A colored dot appears along with the value to show the stream health. The Stream Health indicator measures the quality of the live video stream received, decoded, and displayed by the output receiver. The two components that have the strongest effect on the health of the stream are:

The number of video frames that arrive at the receiver in time. Frames that are late or missing can result in paused or stuttering video, or video artifacts such as smearing or discoloration. The bitrate at which the video frames are encoded. Excessively low bitrates result in poor quality picture, indicated by blockiness and lack of detail. When neither of these events occurs, the Stream Health indicator appears as Good. Using the Wired Remote The EnGo 3x backpack comes with a Wired Remote that you can use to go live quickly and easily. You can also use this Wired Remote to monitor the state of the EnGo during the live transmission and the battery level of the EnGo. 56 | Dejero EnGo 3x User Guide www.dejero.com Start a transmission with the Wired Remote After you connect the Wired Remote to the EnGo, you can use the remote to start a live transmission. Note: If a red light appears beside Ready on the Wired Remote, the EnGo is not ready to transmit live. Use the Preview screen to review the network connection status and verify that the EnGo is connected to a video source. Resolve any other warnings that appear on the Preview screen. For more information, see "Troubleshooting" on page . 1. On the Wired Remote, ensure that a green light appears beside Ready. 2. On the remote, press and hold the Go Live button for three seconds. After you press the Go Live button, on the Wired Remote, a green light beside Live flashes. When the EnGo is transmitting live, the flashing green light beside Live turns solid green. During this process and during the live transmission, the green light beside Ready continues to appear. Note: If a flashing yellow light appears beside Live, the EnGo is still transmitting live, but there is a warning on the Preview screen. Review the Preview screen to resolve the issue. Stop a transmission with the Wired Remote 1. On the Wired Remote, press and hold the Go Live button for three seconds. About the Battery light states on the Wired Remote The Battery light on the Wired Remote provides information about the charging or battery status of the EnGo. Light setting Description No light The battery level is higher than 20%. Solid yellow The battery level is lower than 20%. Flashing red The battery level is lower than 5%. Connect the EnGo to a power source immediately. 57 | Dejero EnGo 3x User Guide www.dejero.com Troubleshooting No display on Preview screen If you do not see a video on the Preview screen, perform the following actions:

Make sure that all cables are connected correctly. Verify that your video source is on and sending video. If necessary, select the specific video input type (HDMI or SDI), input resolution, and input frame rate for your camera. Verify that the supplied video is in a compatible format. Start-up or power problems Problem Possible solution EnGo does not turn on Make sure that the internal battery has enough charge to power the EnGo. Connect the EnGo to a power outlet or attach a charged auxiliary battery. After you connect to a power source, the EnGo starts immediately. If the EnGo still does not turn on, contact Dejero Support. EnGo does not turn on when power applied Confirm that the power adapter cable connection is secure and firmly inserted into place. If using the auxiliary battery, ensure that it is connected properly and has enough charge. If the EnGo still does not turn on, contact Dejero Support. No network coverage Move to an area with better network coverage. The device detects an available network automatically. Modem error:

Reinitialize the modems:

One or more modems have malfunctioned. Restarting this device may resolve the problem. 1. Power off the EnGo. 2. Disconnect the power source. 3. Wait 30 seconds, reconnect the power source, and restart. If this does not resolve the problem, contact Dejero Support. EnGo is inactive Contact your system administrator to activate your transmitter. 58 | Dejero EnGo 3x User Guide www.dejero.com EnGo needs to be assigned to a receiver output Contact your system administrator to assign a receiver output. When assigned, the output destination for EnGo appears on the Preview screen. EnGo is disabled Contact Dejero Support. You will need to restart EnGo after it is re-

enabled. Low power If battery power in the EnGo is low, the Power button flashes quickly

(approximately two times a second), and a warning appears on the screen and in Control. The battery icon also changes to red or yellow and includes the percentage of battery power remaining. For more information, see "About the Power button settings" on page Connect the EnGo to a power outlet or connect a fully charged auxiliary battery. When you do, the internal battery starts charging, even if you are using it. Video, audio, or transmission problems Problem Possible solution Preview screen is black A source is not connected to EnGo. Make sure that the cable from the source is securely connected to the correct input port on EnGo. The video input might not be specified correctly. For more information, see "Configure the video input" on page . If you cannot send video, ensure that the EnGo is not in GateWay Mode. For more information, see "Turn off GateWay Mode" on page . If you recently switched between hotspot mode and Gateway Mode, restart the IP stream. There is sound, but no picture The video input might not be specified correctly. For more information, see "Configure the video input" on page . There is picture, but no sound The sound is set on your camera. To troubleshoot sound settings, see the camera manufacturers instructions. Poor stream health or poor network connectivity Set the latency to 3 or 8 seconds. For more information, see "Configure the latency" on page . 59 | Dejero EnGo 3x User Guide www.dejero.com An error message appears on the screen For a full list of EnGo error messages and possible solutions, see

"Warning and error messages" on page . Troubleshooting IFB IFB might not be working if you encounter one or more of the following problems:

No sound is coming through the earpiece. On the Preview screen, the IFB indicator stays at I. On the Preview screen, the IFB indicator shows X. To resolve the problems, perform one or more of the following actions:

Adjust the IFB volume on the receiver. Check the IFB connection to the EnGo. Verify that the IFB cable is connected to the correct port on the EnGo and that you did not connect the Intercom cable to the IFB port by mistake. If you are using the EnGo in the backpack, ensure that you are connecting the earpiece to the IFB cable extension. Verify that the correct capture device is set as the default on the receiver. If you still encounter errors, the transmitter might have an internal hardware problem. For more information, contact Dejero Support. Troubleshooting Intercom If no sound is received by the headset connected to the EnGo, verify that the audio interface device is connected to the WayPoint receiver.Verify that an audio input is connected to the input port on the audio interface device that corresponds to the WayPoint output assigned to the EnGo device. Verify that the Intercom cable is connected to the correct port on the EnGo and that you did not connect the IFB cable to the Intercom port by mistake. If you are using the EnGo in the backpack, ensure that you are connecting the headset to the Intercom cable extension. Use resilient mode If there is an issue with the Dejero infrastructure, Resilient Mode appears on the Preview screen. In Resilient mode, you can still start a transmission or transfer clips or files. When you start a transmission, the Confirm Live Assignment dialog box appears, showing the last receiver and output assignment used for a live transmission. 1. In the Confirm Live Assignment dialog box, perform one of the following actions:

To use the current receiver and output for the current transmission, select Go Live. To change the receiver and output assigned, select Change Assignment. Select one of the last 10 receiver and output assignments. Select Select & Go Live. 60 | Dejero EnGo 3x User Guide www.dejero.com Note: If you transfer clips or files in Resilient mode, EnGo uses the last receiver that you assigned for a clip or file transfer. Restart EnGo Occasionally, you might need to restart EnGo to assist with support sessions or during troubleshooting. 1. On the Preview screen, select

. 2. Select More. 3. Select Settings. 4. Select Operation. 5. Select Restart. Note: If you use Control for remote management of the EnGo, when EnGo restarts, you lose access. Wait until EnGo restarts and Ready appears on the screen. Then, restart the remote management session. Warning and error messages The following table outlines possible warning or error messages that you might encounter and possible ways to resolve them. If you call Dejero Support, reference the warning or error number, as listed below. Problem Error /

warning number Poor network Warning 04 Description Solution There is insufficient connection bandwidth to support the bitrate. Try repositioning the EnGo for better wireless coverage, or change to a longer latency setting. For more information, see "Configure the latency" on page . One or more modems have malfunctioned. Restarting this device may resolve the problem. Error 05 Unable to establish a network connection. Reinitialize the modems:

1. Power off the EnGo. 2. Disconnect the power source. 61 | Dejero EnGo 3x User Guide www.dejero.com Problem Error /

warning number Description Solution Output not assigned Warning 09 EnGo might not be assigned to a receiver output in Control. The assigned receiver output is either turned off or inactive. Device is disabled. Please contact Dejero. Error 10 Either EnGo or the assigned receiver is disabled in Control. Error 14 Device is inactive. Please contact your system administrator. No Ethernet Warning 16 Poor network Warning 17 Unable to establish connection with the assigned receiver. This error typically occurs because the receiver IP address is not configured properly or the modems on the EnGo are unable to transmit. The Ethernet connection type has been selected but there are no Ethernet connections present. Network conditions are too poor to transmit reliably at the current latency setting. 3. Wait 30 seconds, reconnect the power source, and restart. If this does not resolve the problem, contact Dejero Support. Use Control to assign an output. For more information, visit support.dejero.com to read the Dejero Control User Guide. Enable EnGo or the assigned receiver in Control. For more information, visit support.dejero.com to read the Dejero Control User Guide. If this occurs, contact your system administrator. Connect an Ethernet cable to the EnGo or establish a Wi-Fi connection. Try repositioning the EnGo for better wireless coverage, or change the latency setting to Adaptive or set a longer latency value. See "Configure the latency" on page . 62 | Dejero EnGo 3x User Guide www.dejero.com Problem Error /

warning number No disk space Warning 18 All outputs in use Warning 19 Description Solution There is not enough space on EnGo to store an additional clip. Delete existing clips to free up storage space. Wait for another user to finish using a receiver output and try again. This error message appears if EnGo is assigned to an output pool

(in Control), but all the outputs in the pool are currently in use or unavailable. Unsupported output Error 20 The assigned output is set to an unsupported video format. Use Control to select a different output video format. For more information, visit support.dejero.com to read the Dejero Control User Guide. Device not licensed Error 21 This device is not licensed. Contact Dejero Support. Warning 22 The device needs to be assigned to a clip receiver. Use Control to assign a clip receiver to your EnGo. Warning 23 The device needs to be assigned to a file receiver. Use Control to assign a file receiver to your EnGo. Error 24 The device is not licensed for CellSat services. Disconnect the satellite connection or contact Dejero Support. Device needs to be assigned to a clip receiver. Please contact your system administrator. Device needs to be assigned to a file receiver. Please contact your system administrator. Device not licensed for CellSat. Please disconnect the satellite connection or contact Dejero at 1-519-772-4824. 63 | Dejero EnGo 3x User Guide www.dejero.com Problem Error /

warning number Description Solution Warning 25 The satellite connection is not ready. Give the satellite more time to connect. If it has not connected within a suitable time, check that the satellite connection is configured correctly or disconnect it. If the problem persists, contact Dejero Support. Error 26 You cannot use CellSat services in Ethernet-only mode. Change the Connection Type setting to All. For more information, see "Configure the connection type" on page . Warning 27 The device cannot establish a satellite connection. Wait for the satellite connection to become available. CellSat is not ready. Please make sure the satellite connection is correctly set up or completely disconnected. CellSat is not allowed in Ethernet-

only mode. Please change the Connection Types setting to All. Satellite capacity is not available at the moment. This message will automatically clear when satellite capacity is available again. Error 28 CellSat is not allowed. Please contact Dejero at 1-

519-772-4824. The EnGo does not have modems or there are no SIM cards in the modems. Contact Dejero Support. Battery Critical Warning 29 The battery level is critically low. Connect the EnGo to a power source or attach a charged auxiliary battery. If you cannot connect the EnGo to a power source, turn it off to preserve the power. The EnGo turns off automatically if the power level falls below 2%. Battery Error Warning 30 The EnGo recorded an internal battery fault. Contact Dejero Support. 64 | Dejero EnGo 3x User Guide www.dejero.com Problem Live receiver does not support encryption Error /

warning number Warning 31 Unable to create or maintain a secure connection Error 33 Decryption error Error 34 Battery charging inhibited Warning 35 Intercom issue Error 36 Description Solution EnGo is assigned to a receiver that does not support encryption. Assign EnGo to a different receiver that does support encryption or contact Dejero Support. The connection between EnGo 3x and the receiver couldnt be authenticated so a secure connection is not available. The data is not encrypted properly or is corrupted. It could not be decrypted. The battery in the EnGo is outside the specified temperature range for charging. Multiple transmitters are assigned to the same output. Intercom does not support multiple assignments. Contact Dejero Support. Contact Dejero Support. You can continue to use the EnGo, but to resume charging the battery, bring the device closer to room temperature. Assign any other transmitters to different outputs. Output in use Warning 100 Could not start the live stream. The assigned receiver output is in use by another device. Wait for an output to become available and try again. Or, use Control to assign a different output. For more information, visit support.dejero.com to read the Dejero Control User Guide. Check in/out formats Warning 101 This error message appears if the input/output video format combination is not supported. Select an input format that is compatible with the output or use Control to select a different output. Invalid assignment Warning 109 Could not broadcast. Invalid receiver output assignment. Contact your system administrator, or use Control to assign a different destination. 65 | Dejero EnGo 3x User Guide www.dejero.com Problem Error /

warning number Description Solution Clip transfer failed Warning 110 This error message appears if there was an error creating a new clip transfer session. File transfer failed Warning 111 This error message appears if there was an error creating a new file transfer session. Attempt to transmit the clip again. If the problem persists, contact your system administrator. Consider managing the clips on the Dejero receiver to reduce the total number of clips to less than 1000. Contact your system administrator, or use Control to assign a different destination. Capacity reached Warning 112 The assigned output has reached its live stream capacity. Wait for an output to become available and try again. Or, use Control to assign a different output. Capacity reached Warning 113 The assigned receiver has reached its stream capacity. Try again later or use Control to assign a different receiver. Failed to complete transfer to the assigned receiver insufficient disk space Failed to start Live stream the assigned output has malfunctioned Receiver not licensed Warning 114 This error message appears if the receiver cannot complete the clip transfer due to insufficient available disk space. Contact your system administrator to free up some disk space on the receiver. Warning 115 This error message Contact Dejero Support. appears if the receiver did not initialize correctly. Warning 118 Cannot stream to the Contact Dejero Support. assigned receiver because the receiver is not licensed. Receiver incompatible Error 119 Could not broadcast. The receiver is incompatible and requires a software update. Contact Dejero Support. 66 | Dejero EnGo 3x User Guide www.dejero.com Problem Error /

warning number Description Solution Latency is being adjusted to optimize the requested operation. This message will automatically clear when the latency adjustment has completed. SSL Handshake failed Warning 120 The CellSat service Wait for the device to adjust the latency. requires a minimum latency of 1.5 seconds. The device is adjusting the latency from a lower level. Warning 121 The SSL handshake failed due to poor network conditions. Wait for network conditions to improve and try again. Requested latency setting is too low Error 125 The assigned receiver is not capable of a latency of less than 0.8 seconds. Assign this source to a receiver with a compatible latency setting or contact Dejero Support for assistance. Hardware failure Error 200 The input device has malfunctioned. Contact Dejero Support. Software failure Error 201 The software stopped unexpectedly and was restarted automatically. Contact Dejero Support. Technical specifications Video Resolutions 1080p 23.98/25/29.97/30/50/59.94/60 (3G-SDI Level-A), 1080i 25/29.97/30, 720p 50/59.94/60, 576i 25, 480i 29.97 Encoding H.264 AVC and H.265 HEVC, adaptive encoding Inputs 3G/HD/SD-SDI, HDMI 1.0 67 | Dejero EnGo 3x User Guide www.dejero.com IP (MPEG-TS, RTMP, RTSP) Recording Up to 70 hours of HD (with 175 GB of storage) Audio Encoding Live:

Recording: AAC 48 kHz, stereo or 4-channel Inputs Embedded (SDI, HDMI) Network connections Cellular 6 x 3G/4G/LTE/LTE-A, compatible with external 5G modems LTE Bands LTE FDD:

B1, B2, B3, B4, B5, B7, B8, B9, B12, B13, B14, B17, B18, B19, B20, B21, B25, B26, B28, B29, B30, B32, B66 LTE TDD: B38, B39, B40, B41 WCDMA Bands B1, B2, B3, B4, B5, B8, B9, B19 Ethernet Dual 1 Gb/s port for LAN, WAN, and portable satellite (including BGAN, Ku-

band, Ka-band) Wi-Fi Dual-band wireless-AC with Wi-Fi 6 (802.11 a/b/g/n/ac/ax) Open WEP, WPA-PSK, and WPA2-PSK Power DC IN 100-240 VAC adapter, 19VDC 90W

(included) 68 | Dejero EnGo 3x User Guide www.dejero.com Physical Dimensions 21.8 x 14.2 x 8.4 cm (8.5 x 5.6 x 3.3 inches)

(H x W x D) Weight 1.9 kg (4.2 lbs) Operating conditions 0C to 45C (32F to 113F)*

0C to 40C (32F to 104F) in backpack, up to 95% RH (non-

condensing) Storage conditions -20C to 70C (-4F to 158F) < 95% RH (non-condensing) Connectors SDI in (BNC), HDMI in, HDMI out, 2 x RJ45 Ethernet, 2 x USB 3.0, IFB out (3.5 mm), Intercom headset (3.5 mm), DC In Accessories

(included with the EnGo) SDI extension cable, HDMI extension cable, IFB extension cable (3.5 mm to XLR and 3.5 mm to 3.5 mm), D-Tap adapter (DC In to D-Tap), Intercom extension cable (3.5 mm to 3.5 mm), auxiliary battery quick connect plate (V-Mount or Gold Mount), DC In power adapter, user-

accessible SIM module, backpack cover for weather protection

*operating with internal/external battery; up to 40C with included certified external power adapter. Key functions Live Transmit broadcast-quality live video over IP networks. Record mode Record video for later transfer. Live and Record mode Transmit live while also recording video for later at a higher quality. File transfer Transfer edited video or other files to Dejero receivers. Wi-Fi hotspot Internet access over a single network connection, preserving remaining connections for video 69 | Dejero EnGo 3x User Guide www.dejero.com Multiple output formats Reliably transmit to a wide range of outputs including SDI, SMPTE ST 2110, MPEG-TS, Content Delivery Networks (CDNs), social networks, and MultiPoint. Regulatory compliance Product EnGo 3x Model EG3x Compliance This product is compliant with international EMC and safety standards. 70 | Dejero EnGo 3x User Guide www.dejero.com Additional help If you still require assistance operating your Dejero EnGo 3x:

Visit the Dejero SupportHub online knowledge base at support.dejero.com Email the Dejero technical support team at support@dejero.com Call the 24-hour technical support number for your region. US & Canada: 1 866 808 3665, ext. 2 International: +1 519 772 4824, ext. 2 Document revision history Version Date Changes 001 TBD Initial release. Technical Support:

support@dejero.com US & Canada (Toll Free): 1 866 808 3665, ext. 2 International: +1 519 772 4824, ext. 2 71 | Dejero EnGo 3x User Guide

Dejero EnGo 3x 5300010 "

=== Ifill PORT1 PORT2

HDMI OUT i 3 i This device, including but net limited to, embedded firmware,

: -hpardware and software, is cavered by one oF more patents oF

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/6152418.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case 802 N. Twin Oaks Valley Rd., Suite 105 San Marcos, CA 92069 Phone: (760) 471-2100 FAX: (760) 471-2121 www.rfexposurelab.com Federal Communications Commission 7435 Oakland Mills Road Columbia, Maryland 21046 USA Date: 09/21/2022 Ref: FCC Class II Permissive change for FCC ID: Y99DEJEM91

(Original Grant date: 08/24/2022) Dear Examiner, This is to request a Class II permissive change for FCC ID: Y99DEJEM91, originally granted on 08/24/2022. The major change filed under this application is:

Change #1: This change is to request approval for portable category specific host Wireless Video Transceiver, model number: EG3x, with antenna Dejero part no 2-6109400-B00 and 2-6109300-B00 for cellular and Molex part no 2042810200 for WiFi. Antenna is of same type and lower gain from original approval. SAR testing was performed to demonstrate RF compliance. Sincerely, By:

Jay Moulton

(Signature) Vice President, RF Exposure Lab Title:

On behalf of: Dejero Labs Inc. Telephone:

Fax:

e-mail:

760-471-2100 760-471-2121 jmmoulton@refexposurelab.com

Dejero Labs Inc. 410 Albert Street, Suite 200 Waterloo, ON, Canada N2L 3V3 Dejero Authority to Act as Agent August 17, 2022 Timco Engineering, Inc. 849 NW State Road 45 Newberry, FL 32669 To Whom It May Concer:

RF Exposure Lab (Jay Moulton) is authorized to act on our behalf, until otherwise notified, for applications to Timco Engineering, Inc. We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. We attest that all information provided is true and accurate subject to 2015, 47 CFR 2.911(d). We attest we are the responsible party subject to 2015, 47 CFR 2.909(a). This authorization is applicable to the product: FCC ID: Y99DEJEM91 Agency Agreement Expiration Date: August 17, 2023 Best Regards, Name: Bobbi Holte Title: CFO On Behalf of: Dejero Labs Telephone: (519) 497-7521

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/6152416.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Date: September 7, 2022 Request for Modular Approval Subject: Manufacturers Declaration for - Modular Approval

- Split Modular Approval

- Limited Modular Approval - Limited Split Modular Approval Confidentiality Request for: _____________________ 8 Basic Requirements FCC Part 15.212(a)(1) For Items Marked NO(*), the Limited Module Description Must be Filled Out on the Following Pages Modular Approval Requirement 1. The modular transmitter must have its own RF shielding. This is intended to ensure that the module does not have to rely upon the shielding provided by the device into which it is installed in order for all modular transmitter emissions to comply with FCC limits. It is also intended to prevent coupling between the RF circuitry of the module and any wires or circuits in the device into which the module is installed. Such coupling may result in non-compliant operation. The physical crystal and tuning capacitors may be located external to the shielded radio elements. 15.212(a)(1)(i) Requirement Met

- YES - NO(*) Details: The module contains a metal shield which covers all RF components and circuitry. The shield is located on the top side of the board. See photo provided with this application. 2. The modular transmitter must have buffered modulation/data inputs (if such inputs are provided) to ensure that the module will comply with FCC requirements under conditions of excessive data rates or over-modulation. 15.212(a)(1)(ii)

- YES - NO(*) Details: Data to the modulation circuit is buffered on the module; please refer to the operational description document filed with this application for full description. 3. The modular transmitter must have its own power supply regulation on the module. This is intended to ensure that the module will comply with FCC requirements regardless of the design of the power supplying circuitry in the device into which the module is installed. 15.212(a)(1)(iii)

- YES - NO(*) Details: The module contains its own power supply regulation and the rf reference oscillator is contained within the module. Please refer to the schematics and operational description documents filed with this application for full description. 4. The modular transmitter must comply with the antenna and transmission system requirements of 15.203, 15.204(b), 15.204(c), 15.212(a), and 2.929(b). The antenna must either be permanently attached or employ a unique antenna coupler (at all connections between the module and the antenna, including the cable). The professional installation provision of 15.203 is not applicable to modules but can apply to limited modular approvals under paragraph 15.212(b). 15.212(a)(1)(iv)

- YES - NO(*) Details: The module connects to its antenna via using an UFL type connector. This antenna connector is a non-standard connector. The antenna tested was a PIFA type and the data sheet is included in the application. 5. The modular transmitter must be tested in a stand-alone configuration, i.e., the module must not be inside another device during testing. This is intended to demonstrate that the module is capable of complying with Part 15 emission limits regardless of the device into which it is eventually installed. Unless the transmitter module will be battery powered, it must comply with the AC line conducted requirements found in Section 15.207. AC or DC power lines and data input/output lines connected to the module must not contain ferrites, unless they will be marketed with the module (see Section 15.27(a)). The length of these lines shall be length typical of actual use or, if that length is unknown, at least 10 centimeters to insure that there is no coupling between the case of the module and supporting equipment. Any accessories, peripherals, or support equipment connected to the module during testing shall be unmodified or commercially available (see Section 15.31(i)). 15.212(a)(1)(v)

- YES - NO(*) Details: Test data contained in this application is for the device tested as a stand-alone device connected externally to a PC. See test set-up photographs filed with this application. 6. The modular transmitter must be labeled with its own FCC ID number, or use an electron display Modular Approval Requirement Requirement Met

(see KDB Publication 784748). If using a permanently affixed label with its own FCC ID number, if the FCC ID is not visible when the module is installed inside another device, then the outside of the device into which the module is installed must also display a label referring to the enclosed module. This exterior label can use wording such as the following: Contains Transmitter Module FCC ID: XYZMODEL1 or Contains FCC ID: XYZMODEL1. Any similar wording that expresses the same meaning may be used. The Grantee may either provide such a label, an example of which must be included in the application for equipment authorization, or, must provide adequate instructions along with the module which explain this requirement. In the latter case, a copy of these instructions must be included in the application for equipment authorization. If the modular transmitter uses an electronic display of the FCC identification number, the information must be readily accessible and visible on the modular transmitter or on the device in which it is installed. If the module is installed inside another device, then the outside of the device into which the module is installed must display a label referring to the enclosed module. This exterior label can use wording such as the following: Contains FCC certified transmitter module(s). Any similar wording that expresses the same meaning may be used. The user manual must include instructions on how to access the electronic display. A copy of these instructions must be included in the application for equipment authorization. 15.212(a)(1)(vi)

- YES - NO(*) Details: The module is appropriately labeled (refer to the label and label location drawings contained within this application). Information to the integrator of this device regarding the labeling requirements for the host system is contained in the instructions provided with the module. 7. The modular transmitter must comply with all specific rule or operating requirements applicable to the transmitter, including all the conditions provided in the integration instructions by the grantee. A copy of these instructions must be included in the application for equipment authorization. For example, there are very strict operational and timing requirements that must be met before a transmitter is authorized for operation under Section 15.231. For instance, data transmission is prohibited, except for operation under Section 15.231(e), in which case there are separate field strength level and timing requirements. Compliance with these requirements must be assured. 15.212(a)(1)(vii)

- YES - NO(*) Details: The module complies with FCC Part 15C requirements. Instructions to the OEM installer are provided in the installation manual filed with this application.>

8. The modular transmitter must comply with any applicable RF exposure requirements. For example, FCC Rules in Sections 2.1091, 2.1093 and specific Sections of Part 15, including 15.319(i), 15.407(f), 15.253(f) and 15.255(g), require that Unlicensed PCS, UNII and millimeter wave devices perform routine environmental evaluation for RF Exposure to demonstrate compliance. In addition, spread spectrum transmitters operating under Section 15.247 are required to address RF Exposure compliance in accordance with Section 15.247(b)(4). Modular transmitters approved under other Sections of Part 15, when necessary, may also need to address certain RF Exposure concerns, typically by providing specific installation and operating instructions for users, installers and other interested parties to ensure compliance. 15.212(a)(1)(viii)

- YES - NO(*) Details: The module meets the requirements for a mobile/portable device that may be used at separation distances of more than 12mm from the human body. Refer to the RF Exposure test report submitted with this application. Limited Module Description When Applicable

* If a module does NOT meet one or more of the above 8 requirements, the applicant may request Limited Modular Approval (LMA). This Limited Modular Approval (LMA) is applied with the understanding that the applicant will demonstrate and will retain control over the final installation of the device, such that compliance of the end product is always assured. The operating condition(s) for the LMA; the module is only approved for use when installed in devices produced by grantee. A description regarding how control of the end product, into which the module will be installed, will be maintained by the applicant/manufacturer, such that full compliance of the end product is always ensured should be provided here. Details: N/A Software Considerations KDB 594280 / KDB 442812 (One of the following 2 items must be applied) Requirement Requirement Met 1. For non-Software Defined Radio transmitter modules where software is used to ensure compliance of the device, technical description must be provided about how such control is implemented to ensure prevention of third-party modification; see KDB Publication 594280.

- Provided in Separate Cover Letter

- N/A Details: <example The firmware of the device cannot be modified or adjusted by the end user as described in a separate cover letter filed with this application. >

2. For Software Defined Radio (SDR) devices, transmitter module applications must provide a software security description; see KDB Publication 442812.

- Provided in Separate Cover Letter

- N/A Details: N/A Split Modular Requirements Requirement Provided in Manual 1. For split modular transmitters, specific descriptions for secure communications between front-end and control sections, including authentication and restrictions on third-party modifications; also, instructions to third-party integrators on how control is maintained.

- Provided in Separate Cover Letter

- N/A Details: N/A OEM Integration Manual Guidance KDB 996369 D03 Section 2 Clear and Specific Instructions Describing the Conditions, Limitations, and Procedures for third-parties to use and/or integrate the module into a host device. Requirement Is this module intended for sale to third parties?

- YES

- No, If No, and LMA applies, the applicant can optionally choose to not make the following detailed info public. However there still needs to be basic integration instructions for a users manual and the information below must still be included in the operational description. If the applicant wishes to keep this info confidential, this will require a separate statement cover letter explaining the module is not for sale to third parties and that integration instructions are internal confidential documents. Items required to be in the manual See KDB 996369 D03, Section 2 As of May 1, 2019, the FCC requires ALL the following information to be in the installation manual. Modular transmitter applicants should include information in their instructions for all these items indicating clearly when they are not applicable. For example information on trace antenna design could indicate Not Applicable. Also if a module is limited to only a grantees own products and not intended for sale to third parties, the user instructions may not need to be detailed and the following items can be placed in the operational description, but this should include a cover letter as cited above. 1. List of applicable FCC rules. KDB 996369 D03, Section 2.2 a. Only list rules related to the transmitter. 2. Summarize the specific operational use conditions. KDB 996369 D03, Section 2.3 a. Conditions such as limits on antennas, cable loss, reduction of power for point to point 3. Limited Module Procedures. KDB 996369 D03, Section 2.4 systems, professional installation info a. Describe alternative means that the grantee uses to verify the host meets the necessary limiting conditions b. When RF exposure evaluation is necessary, state how control will be maintained such that compliance is ensured, such as Class II for new hosts, etc. 4. Trace antenna designs. KDB 996369 D03, Section 2.5 a. Layout of trace design, parts list, antenna, connectors, isolation requirements, tests for design verification, and production test procedures for ensuring compliance. If confidential, the method used to keep confidential must be identified and information provided in the operational description. 5. RF exposure considerations. KDB 996369 D03, Section 2.6 a. Clearly and explicitly state conditions that allow host manufacturers to use the module. Two types of instructions are necessary: first to the host manufacturer to define conditions (mobile, portable xx cm from body) and second additional text needed to be provided to the end user in the host product manuals. 6. Antennas. KDB 996369 D03, Section 2.7 a. List of antennas included in the application and all applicable professional installer instructions when applicable. The antenna list shall also identify the antenna types

(monopole, PIFA, dipole, etc note that omni-directional is not considered a type) 7. Label and compliance information. KDB 996369 D03, Section 2.8 a. Advice to host integrators that they need to provide a physical or e-label stating Contains FCC ID: with their finished product

- All Items shown to the left are provided in the Modular Integration Guide (or UM) for Full Modular Approval

(MA) or LMA.

- An LMA applies and is approved ONLY for use by the grantee in their own products, and not intended for sale to 3rd parties as provided in a separate cover letter. Therefore the information shown to the left is found in the theory of operation. a. 8. Information on test modes and additional testing requirements. KDB 996369 D03, Section 2.9 Test modes that should be taken into consideration by host integrators including clarifications necessary for stand-alone and simultaneous configurations. Provide information on how to configure test modes for evaluation 9. Additional testing, Part 15 Subpart B disclaimer. KDB 996369 D03, Section 2.10 b. Sincerely, By:

/Vice President__ _Jay Moulton, RF Exposure Lab____

(Signature/Title1)

(Print name)

Dejero Labs Inc. 410 Albert Street, Suite 200 Waterloo, ON, Canada N2L 3V3 Dejero August 17, 2022 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Re: Request Change in Identification Dear Examiner, This change of identification request applies for FCC ID: N7NEM91 as established in 47CFR 2.933(b) for a currently approved device. This application by Dejero Labs will establish a new FCC ID: Y99DEJEM91 for purpose of marketing. The original grant to Sierra Wireless will remain in effect per 2.933(b). The original identification is FCC ID: N7NEM91 The original grant date is 06/23/2020 The equipment is electrically identical, only application and FCC ID are different The original test results are applicable and representative of this changed device Exterior photographs are included in this application APONa Best Regards, Name: Bobbi Holte Title: CFO On Behalf of: Dejero Labs Telephone: (519) 497-7521

August 18, 2022 Federal Communications Commission Authorization and Standards Division 7435 Oakland Mills Road Columbia, MD 21046 Re:

Change of Identification Authorization Reference:

FCC ID: N7NEM91 To Whom It May Concern:

This letter grants authorization for Dejero Labs Inc. to apply to the FCC for a change in identification as specified under 47CFR Section 2.933 of the FCC rules. This authorization applies to Sierra Wireless module, FCC ID: N7NEM91, originally granted on 06/23/2020 and subsequently granted on 03/09/2022 for a Class II permissive change. We are aware that Dejero Labs Inc. intends to market the above referenced product under FCC ID: Y99DEJEM91. Sincerely, Director, Regulatory Compliance