FCC ID: 2ACY3-IPOSPLUSADV POS Terminal

iPOS plus Advanced User Manual We would like to know your opinion on this publication. Please send us a copy of this page if you have any constructive criticism. We would like to thank you in advance for your comments. With kind regards, Your opinion:

Wincor Nixdorf International GmbH Technical Documentation R&D SAT22 Wohlrabedamm 31 D-13629 Berlin E-Mail: retail.documentation@wincor-nixdorf.com Order No.: xxxxx iPOS plus Advanced User Manual Edition June 2017 All brand and product names mentioned in this document are trademarks of their respective owners. The reproduction, transmission or use of this document or its contents is not permitted without Copyright Wincor Nixdorf International GmbH, 2017 express authority. Offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or Delivery subject to availability; technical modifications possible. design, are reserved. Contents Manufacturers Certification .......................................................... 1 FCC-Class A Declaration .................................................................. 1 Energy Efficiency ............................................................................. 2 Wireless Declaration of Conformity ................................................. 2 Important Notes ............................................................................. 5 Safety Notes ................................................................................... 6 Introduction ................................................................................... 8 About this manual .......................................................................... 8 Care of the iPOS plus Advanced....................................................... 8 Recycling the iPOS plus Advanced ................................................... 9 Warranty ...................................................................................... 10 Lithium Battery ............................................................................. 11 Unpacking And Checking the Delivery Unit .................................... 11 Basic settings................................................................................ 12 Highlights ..................................................................................... 12 Processors Type ....................................................................... 12 RAM ......................................................................................... 12 Mass Storage Options ............................................................... 12 Display ..................................................................................... 12 New Interface Ports .................................................................. 13 Setting Up the Device.................................................................... 14 Ergonomic Terminal Workplace .................................................... 14 Overview ...................................................................................... 16 Front View with Stand ................................................................... 16 Back View with Stand .................................................................... 17

..................................................................................................... 18 AC Power Adapter ........................................................................ 19 Front Panel ................................................................................... 20 Projected Capacitive Touch Screen ............................................... 21 General Information ..................................................................... 21 Instructions for Using the Touch Screen ........................................ 21 Cleaning Instructions .................................................................... 22 Resistive Touch Screen ................................................................. 23 General Information ..................................................................... 23 Construction of the Resistive Touch Screen ................................... 23 Instructions for Using the Touch Screen ........................................ 24 Cleaning Instructions .................................................................... 24 Planning the installation .............................................................. 25 Dimensions ................................................................................... 25 Desktop version ............................................................................ 25 Wall mount version ...................................................................... 26 Required operation space ............................................................. 26 Installation site requirements ....................................................... 27 Desktop version ....................................................................... 27 Wall mount version .................................................................. 27 lnstalling to a stand ...................................................................... 28 Preparing the stand ...................................................................... 28 Preparing the display .................................................................... 29 Installing to the stand ................................................................... 30 Connector panel ........................................................................... 34 Connecting cables ........................................................................ 36 Disconnecting cables .................................................................... 38 Storage Media.............................................................................. 40 Replacement of the Hard Disk Drive .............................................. 40 Second Hard Disk Drive ................................................................. 43 Installing the second hard disk drive ......................................... 43 Replacement of the RAM .............................................................. 48 lnstalling to a wall ........................................................................ 50 Things you need ........................................................................... 50 Preparation .................................................................................. 52 Connecting the display ............................................................. 52 Mounting height....................................................................... 53 Mounting location .................................................................... 53 Installation ................................................................................... 54 Fix wall mount back plate to the wall ........................................ 54 Fix wall mount front plate to the system ................................... 55 Secure the system to the wall ................................................... 56 Peripherals ................................................................................... 57 Magnetic Swipe Card Reader (Optional) ........................................ 57 How To Operate ....................................................................... 57 Cleaning Instructions ................................................................ 58 Waiter Lock (Optional) .................................................................. 58 Installing peripherals..................................................................... 59 Starting Up the System ................................................................. 62 Error reporting ............................................................................. 63 Technical Data .............................................................................. 64 AC Power Adapter ........................................................................ 65 NFC Module .................................................................................. 66 I/O Hub ......................................................................................... 67 Total Available Power .................................................................. 69 Appendix ...................................................................................... 70 Approved Printers List ................................................................... 70 Abbreviations ............................................................................... 71 Manufacturers Certification Manufacturers Certification The device complies with the requirements of the EEC directive 2014/30/EU with regard to Electro-mag-

netic compatibility" and 2014/35/EU Low Voltage Directive and RoHS directive 2011/65/EU. Therefore, you will find the CE mark on the device or packaging. In addition, the iPOS plus Advanced has received the UL symbol and cUL symbol. FCC-Class A Declaration This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equip-

ment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Modi-

fications not authorized by the manufacturer may void users authority to operate this device. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. CAN UCES-3 (A)/NMB-3(A) 01900xxxxx iPOS plus Advanced User Manual 1 Manufacturers Certification Energy Efficiency iPOS plus Advanced is tested in an accredited test lab and can meet the Eligi-

bility Criteria for Integrated Desktop laid down in ENERGY STAR version 6.0 for Computers. On a request basis, an application can be made to Energy Star for listing. Wireless Declaration of Conformity Hereby, Wincor Nixdorf declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EC. Csky [Czech]:

Dansk [Danish]:

Deutsch [German]:

Eesti [Estonian]:

English:

Espaol [Spanish]:

[Greek]:

Franais [French]:

Wincor Nixdorf tmto prohlauje, e tento zazen je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 2014/53/ES. Undertegnede Wincor Nixdorf erklrer herved, at flgende udstyr Enhed overholder de vsentlige krav og vrige relevante krav i direktiv 2014/53/EF. Hiermit erklrt Wincor Nixdorf, dass sich das Gert in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschlgigen Bestimmungen der Richt-

linie 2014/53/EG befindet. Kesolevaga kinnitab Wincor Nixdorf seadme vastavust direktiivi 2014/53/E phinuetele ja nimetatud dire ktiivist tulenevatele teistele asjakohastele stetele. Hereby, Wincor Nixdorf declares that this device is in compliance with the essential requirements and other rel-

evant provisions of Directive 2014/53/EC. Por medio de la presente declara que el dispositivo cumple con los requisitos esenciales y cualesquiera otras disposi-

ciones aplicables o exigibles de la Directiva 2014/53/CE. Wincor Nixdorf 2014/53/. Par la prsente Wincor Nixdorf dclare que l'appareil est conforme aux exigences essentielles et aux autres disposi-

tions pertinentes de la directive 2014/53/CE. 01900xxxxx iPOS plus Advanced User Manual 2 Manufacturers Certification Italiano [Italian]:

Latviski [Latvian]:

Con la presente Wincor Nixdorf dichiara che questo dis-

positivo conforme ai requisiti essenziali ed alle altre dis-

posizioni pertinenti stabilite dalla direttiva 2014/53/CE. Ar o Wincor Nixdorf deklar, ka ierce atbilst Direktvas 2014/53/EK btiskajm prasbm un citiem ar to saistta-

jiem noteikumiem. Lietuvi [Lithuanian]: iuo Wincor Nixdorf deklaruoja, kad is prietaisas atitinka esminius reikalavimus ir kitas 2014/53/EB Direktyvos nu-

ostatas. Nederlands [Dutch]: Hierbij verklaart Wincor Nixdorf dat het toestel apparaat in overeenstemming is met de essentile eisen en de an-

dere relevante bepalingen van richtlijn 2014/53/EG. Hawnhekk, Wincor Nixdorf jiddikjara li dan apparat jikkon-

forma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 2014/53/EC. Malti [Maltese]:

Magyar [Hungarian]: Alulrott, Wincor Nixdorf nyilatkozom, hogy a eszkz Polski [Polish]:

Portugus [Portu-

guese]:

megfelel a vonatkoz alapvet kvetelmnyeknek s az 2014/53/EC irnyelv egyb elrsainak. Niniejszym Wincor Nioxdorf owiadcza, e urzdzenie jest zgodny z zasadniczymi wymogami oraz pozostaymi sto-

sownymi postanowieniami Dyrektywy 2014/53/EC. Wincor Nixdorf declara que este dispositivo est con-

forme com os requisitos essenciais e outras disposies da Directiva 2014/53/CE. Slovensko [Slovenian]: Wincor Nixdorf izjavlja, da je ta Naprava v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloili direktive 2014/53/ES. Slovensky [Slovak]: Wincor Nixdorf tmto vyhlasuje, e zariadenie spa z-

Suomi [Finnish]:

Svenska [Swedish]:

slenska [Icelandic]:

kladn poiadavky a vetky prslun ustanovenia Smernice 2014/53/ES. Wincor Nixdorf vakuuttaa tten ett laite on direktiivin 2014/53/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden eh tojen mukainen. Hrmed intygar Wincor Nixdorf att denna enhet str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 2014/53/EG. Hr me lsir Wincor Nixdorf yfir v a tki er samrmi vi grunnkrfur og arar krfur, sem gerar eru tilskipun 2014/53/EC. 01900xxxxx iPOS plus Advanced User Manual 3 Manufacturers Certification Norsk [Norwegian]: Wincor Nixdorf erklrer herved at utstyret enhet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 2014/53/EF. The declaration of conformity may be consulted at http://www.wincor-

nixdorf.com. 01900xxxxx iPOS plus Advanced User Manual 4 Manufacturers Certification Important Notes Wincor Nixdorf is not responsible for any radio and television malfunctions which emerge from unauthorized changes in the device. Make sure that only cables and devices may be connected which are admitted by Wincor Nixdorf. The user is responsible for any malfunctions that emerge from the actions mentioned before. The device may only be installed, or repaired by author-

ized qualified personnel. Unauthorized opening of the device and inexpertly carried-out repairs may not only seriously jeopardize the safety of the user, but also can-

cel all warranty and liability agreements. Expansion cards with electrostatically sensitive devices

(ESD) may be marked with this sticker. When opening the device or handling modules fitted with ESD, please ob-

serve the following instructions, which pertain to all electrostatic sensitive devices (ESDs):

Always use the antistatic kit. Statically discharge yourself, for example by touching an earthed ob-

ject (such as a heat radiator) before beginning to work with ESD-la-

beled components. Likewise, all equipment and tools used in working with such compo-

nents must be free of static charge. Pull the mains plug before inserting or removing such components. Only handle such components by their edges. Never touch any terminal pins of the strip conductors on such compo-

nents. 01900xxxxx iPOS plus Advanced User Manual 5 Manufacturers Certification Safety Notes The iPOS plus Advanced conforms to the current safety standards for data processing equipment. If this device is taken from a cold environment into the operating room, moisture condensation may form. The device must be absolutely dry before being put into service; an acclimatization period of at least two hours must therefore be observed. This device is equipped with a safety-tested power cable and may be connected only to a prescribed grounded-contact power socket. When setting up the device, ensure that the power socket on the device and the grounded-contact power socket are easily accessible. Whenever work of any kind is done on the device, as well as when data cables are plugged and/or unplugged, the device must be com-

pletely disconnected from the line voltage. To do so, turn the device off and unplug the power cord. To disconnect the device from the supply voltage completely, switch off the device and disconnect the power plug of the system. Never plug in or unplug data communication lines during thunder-

storms. Protect devices from vibrations, dust, moisture and heat. Always dispose of used parts, such as batteries, in an environmentally safe manner. In emergencies (e.g. damaged housing or damaged power cable, penetration by liquids or foreign bodies), the device must be switched off immediately, the power plug disconnected and the Customer Service of Wincor Nixdorf or your dealer must be notified. 01900xxxxx iPOS plus Advanced User Manual 6 Manufacturers Certification Your iPOS plus Advanced system is the result of modern technical in-

novation. So please see for according structural and technical sur-

roundings to guarantee a faultless and efficient work of your iPOS plus Advanced. Therefore, you should connect your iPOS plus Advanced or other IT-devices only to power supply systems with separately guided protective earth conductor (PE). This kind of electricity system is known as TN-S network. Do not use PEN conductors!

Please also observe the recommendations of the norm DIN VDE 0100, Part 540, Appendix C2 as well as EN50174-2, 5.4.3.Thus you can help to avoid possible mal functions. If you replace a storage medium, make sure that you only use the stor-

age medium recommended or approved by Wincor Nixdorf. You can connect or disconnect USB devices during operation of your iPOS plus Advanced, provided that these devices comply with the spec-

ifications according to usb.org. Other peripheral devices (such as Pow-

ered USB printer) should be connected to or disconnected from your iPOS plus Advanced system only after the iPOS plus Advanced has been switched off. 01900xxxxx iPOS plus Advanced User Manual 7 Introduction Introduction About this manual This documentation is intended to help you to work with the iPOS plus Ad-

vanced (2nd Generation) system and to serve as a reference work. The de-

tailed table of contents will help you find the desired information quickly and easily. Notes in the manual are marked by this symbol. This symbol is used for warnings. The type and scope of application programs depend on the customers own selection; therefore, software will not be discussed further in this manual. Care of the iPOS plus Advanced Clean your systems housing at regular intervals with a dry, lint-free cloth. If this does not suffice please use a suitable plastic-surface cleaner which you can order from Wincor Nixdorf. For more information about cleaning read the chapter Projective Capacitive Touch Screen and Resistive Touch Screen. When cleaning always make sure that the power plug is disconnected and that no liquid finds its way into the device. 01900xxxxx iPOS plus Advanced User Manual 8 Introduction Recycling the iPOS plus Advanced Environmental protection does not begin when the time has come to dis-

pose of the iPOS plus Advanced; it begins with the manufacturer. This prod-

uct was designed according to our internal norm Environmental conscious product design and development. The iPOS plus Advanced system is manufactured without the use of CFC and CHC and is produced mainly from reusable components and materials. Please do not stick labels onto plastic case parts. This would help us to reuse components and material. But there are still some parts that are not reusable. Wincor Nixdorf guaran-

tees the environmentally safe disposal of these parts in a Recycling Center, which is certified pursuant to ISO 9001 and ISO 14001. You can protect our environment by only switching on your equipment when it is actually needed. If possible, even avoid the stand-by-mode as this wastes energy, too. Also switch your equipment off when you take a longer break or finish your work. Please contact your competent branch or the Recycling Center Paderborn

(for European countries) for information on how to return and reuse devices and disposable materials under the following mail address. Email: info@wincor-nixdorf.com or on the internet. 01900xxxxx iPOS plus Advanced User Manual 9 Introduction Warranty In general, damages due to improper or insufficient maintenance, improper use of the product or unauthorized modifications of the prod-

uct, inadequate location or surroundings will not be covered by the warranty. For further information on the stipulation consult your contract. All parts of the product which are subject to wear and tear are not included in the warranty engagement. For detailed warranty arrangements please consult your contract documents. Please order spare parts at the Wincor Nixdorf customer service. 01900xxxxx iPOS plus Advanced User Manual 10 Introduction Lithium Battery

! CAUTION Incorrect replacement of the Lithium Battery may lead to a risk of explosion The end user must replace the lithium battery only by identical batteries or types recommended by Wincor Nixdorf. Do not throw Lithium Batteries into the trashcan. It must be disposed of in accordance with local regulations concerning special waste. Make sure that you insert the Battery the right way round. The plus pole must be on top!

Always make sure that the system is switched off and the power cable disconnected from the system before you replace the battery. Unpacking And Checking the Delivery Unit Unpack the parts and check to see whether the delivery matches the information on the delivery note. The delivery comprises the respective screen module. Data cables, necessary for operation, can be ordered separately. lf damage has occurred during shipping or if the package contents do not match the delivery note, immediately inform your Wincor Nixdorf sales outlet. Transport the device only in its original packaging (to protect it against impact and shock). 01900xxxxx iPOS plus Advanced User Manual 11 Basic settings Basic settings This iPOS plus Advanced (2nd Generation) features a new motherboard based on Intel newer 6th Generation Core Processor with a more en-

hanced performance from the previous generations. Apart from the slim-

mer aluminium housing which reduces the overall thickness by about 10mm, it also shares many common parts. The 6th Generation is the last of the Intel Core Processor series that sup-

ports Windows 7. If the application environment is not restricted by the Windows Editions, there is, on a project basis, an optional 7th Generation Core Processor to choose from."

Highlights Processors Type Celeron G3900TE Intel Core i3-6100TE Intel Core i5-6500TE Intel Core i3-7101TE Intel Core i5-7500T RAM 2 x DDR4 SODIMM socket DDR4 SODIMM Maximum size is 16GB Mass Storage Options

- 2.5", 7mm HDD or SSD

- M.2 2280 SATA SSD Display 15" Color TFT LED backlight with touch options:

projected Capacitive touch or 5-wire Resistive Touch screen 01900xxxxx iPOS plus Advanced User Manual 12 Basic settings New Interface Ports

- USB Type C, Alternate DP + PD (Q170 variant only)

- 24V Powered USB 01900xxxxx iPOS plus Advanced User Manual 13 Setting Up the Device Setting Up the Device The iPOS plus Advanced was developed for an in-house installation. The device is designed to be mounted on a stand (desktop version), or on the wall (wall mount version) or on a pole. Set up the iPOS plus Advanced system where it will not be exposed to ex-

treme environmental conditions. Protect the device from vibrations, dust, moisture, heat and strong magnetic fields. Ergonomic Terminal Workplace Please observe the following when setting up your terminal workplace:

Avoid direct glaring and reflective glaring. Use the screen only in a controlled luminance surounding. Install the device with a viewing direction that is parallel to the windows. Avoid reflective glaring caused by electric light sources. 01900xxxxx iPOS plus Advanced User Manual 14 Position the screen within a preferred and permit ted range of vision, so that you can look onto the screen from above. Setting Up the Device Permitted range of vision 0 40 30 30 Preferred range of vision 01900xxxxx iPOS plus Advanced User Manual 15 Overview Overview Front View with Stand 1 2 3 4 iPOS plus Advanced Desktop Stand Touch buttons and Activities Indicator Power status indicator 01900xxxxx iPOS plus Advanced User Manual 16 Overview Back View with Stand Stand Base cover of stand

*Hinge Cover VESA-mount Cove Access Cover Side-attach peripheral connection cover Side-attach peripheral connection cover Cable connection cover 1 2 3 4 5 6 7 8 01900xxxxx iPOS plus Advanced User Manual 17 Overview Observe the safety precaution mentioned on the next page when you remove the back cover of stand. To avoid damage to the back cover of the stand, be careful of how you would remove it. 01900xxxxx iPOS plus Advanced User Manual 18 Overview AC Power Adapter 1 2 3 AC Power Cord DC Power Out Power Indicator The external power supply is applicable for common line voltage. It automatically adjusts itself to the particular voltage (for grid input voltage and power supply see appendix). 01900xxxxx iPOS plus Advanced User Manual 19 Overview Front Panel On/Off 01900xxxxx iPOS plus Advanced User Manual 20 Projected Capacitive Touch Screen Projected Capacitive Touch Screen General Information The use of projected-capacitive touch screens has all the benefits a normal capacitive touch screen has:

fast processing of touch information high sensitivity (use with hands, conductive pencils and also with thin gloves) high resolution improved legibility and display brightness due to optimal light trans-

mission Anti-glare-surface In addition the technology of projected-capacitive touch screens is charac-

terized by significant higher robustness and stability, because the active touch surface different from common capacitive touch screens which were used until now - is located on the back side of the touch screen. Thus the active touch surface is not touched directly anymore and therefore will not wear off by normal use. As most of the surface contaminations do not cause an interference of the touch screen, this technology can be used in public or under severe environmental conditions. Instructions for Using the Touch Screen The touch screen responds to the lightest touches. The touch with only one finger is like the use of the left mouse button. The use of the touch screen with two fingers generates a zoom if the fingers are brought together or pulled apart. With a circular motion of the fingers the element on the dis-

play can be rotated. This function must be supported by either the operating system or by the application. 01900xxxxx iPOS plus Advanced User Manual 21 Projected Capacitive Touch Screen Cleaning Instructions Always turn off the system before cleaning. The glass surface of your Touch Screen should be cleaned with a mild, abrasive free, commercially available glass cleaning product. All pH neutral materials (pH 6 to 8) are good for cleaning. Cleaners with pH values 9 to 10 are not recommended. Cleaning with water and isopropyl alcohol is possible as well. Do not use solvents con-

taining acetic acid. Use a soft, fine-meshed cloth to clean the surface. Dampen the cloth slightly and then clean the screen. A wrong maintenance may cause damages to the screen, which are not covered by warranty. 01900xxxxx iPOS plus Advanced User Manual 22 Resistive Touch Screen Resistive Touch Screen General Information The resistive TFT Touch Screen is constructed by a hard-coated polyester top sheet that is overlaid on a conductively coated glass layer. Voltage is applied to the top sheet. As the user touches the screen, the top sheet compresses into contact with the glass layer, and current flows to the four corners in proportion to the distance from the edge. The controller then calculates the position of the finger or stylus, based on the current flow. Because the controller derives both the X and Y touch coordinates from the stable glass layer, the accuracy and operation of the touch screen is unaffected by damage to the top sheet caused by extended use or neglect. Construction of the Resistive Touch Screen 01900xxxxx iPOS plus Advanced User Manual 23 Resistive Touch Screen Instructions for Using the Touch Screen Touching the touch screen has the same effect as clicking the left mouse button. You only need to apply a little pressure with the fingertip. In this resistive process not only fingertip contact is recognized. The screen does react in any way if touched, for example, with a stylus. The recommended material for a stylus is polyacetal. The stylus should have a minimum spherical radius of 0.8 mm and contain no sharp edges or burrs that may cause damage to the top sheet. Cleaning Instructions Always turn off the system before cleaning The surface of your Touch Screen should be cleaned with a water-

based solvent or a non-abrasive cleaner. Do not use sol vents con-

taining acetic acid or methylene chloride. Use a soft, fine-meshed cloth to clean the surface. Dampen the cloth slightly and then clean the screen. A wrong maintenance may cause damages to the screen, which are not covered by warranty. 01900xxxxx iPOS plus Advanced User Manual 24 Planning the installation Planning the installation This chapter provides you with the information you need to prepare for the installation of the system. Dimensions Please refer to the drawings below for dimensions of the desktop and wall mount versions. All dimensions are specified in millimetres. The views of the systems are not drawn to scale. Desktop version 01900xxxxx iPOS plus Advanced User Manual 25 Planning the installation Wall mount version Required operation space Maintain at least 50 mm from the side of the system to ensure proper ventilation during the operation of the system. 01900xxxxx iPOS plus Advanced User Manual 26 Planning the installation Installation site requirements Desktop version When selecting the installation site, ensure that:

The area is flat leveled. The system to be installed on a table surface and not on a floor. Wall mount version To reduce the risk that someone may accidentally walk into the system, location such as walkway areas, hallways areas or crowded areas are not recommended. Make sure that all applicable building and electric codes and accessibil-

ity requirements are followed. The mounting area must have adequate viewing area and ventilation, as well as access to an AC power outlet. The mounting method must be able to support the combined weight of the system and the suspended weight of all cables attached to the system. The system must be mounted to a solid concrete or brick wall with flat smooth surface. 01900xxxxx iPOS plus Advanced User Manual 27 lnstalling to a stand lnstalling to a stand Take the stand and the monitor out of the packaging. For installation you will need a Torx screwdriver to loosen and tighten the Torx screws. Preparing the stand From the stand:

1. Remove the base cover. 2. *Remove the back cover. 3. Remove the frame cover. 01900xxxxx iPOS plus Advanced User Manual 28 lnstalling to a stand Preparing the display Put in the Torx screws into the four screw holes, as marked with the red circles, and tighten them only half-way through. Remove the cable connection cover at the bottom of the display, as illustrated with the green arrow. Plug in the cables. Place back the cable connection cover and pull the cables through the cover opening as illustrated. 01900xxxxx iPOS plus Advanced User Manual 29 lnstalling to a stand Installing to the stand Fit the display to the stand by hooking the four half-tightened Torx screws found on the display, onto the four U-shaped grooves found on the frame of the stand (1). Place the I/O hub onto the base of the stand (2). Stick on the cable clamps to the surface of the I/O hub (3). Then route cable through the cable clamps. Connect the power supply unit to the power socket of the I/O hub (4). 01900xxxxx iPOS plus Advanced User Manual 30 lnstalling to a stand Connect the USB cable from the I/O hub to the USB3 (a or b) port on the connector panel. And, connect the power cable from the I/O hub to the power socket (c) on the con-

nector panel. 01900xxxxx iPOS plus Advanced User Manual 31 lnstalling to a stand Tighten the four Torx screws to secure the display to the stand. Place in the frame cover. 01900xxxxx iPOS plus Advanced User Manual 32 lnstalling to a stand Place in the back cover, routing the cables through the bottom. Place in the base cover. The installation is now complete. To uninstall, follow the same steps in reverse order. When uninstalling the stand always make sure that all cables are disconnected. Never connect data cables when the system is switched on. 01900xxxxx iPOS plus Advanced User Manual 33 Connector panel Connector panel The following sockets are located under the cable connection cover of the display:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 PLINK2/DVI-D LAN (RJ45) USB 3.0 (USB1) USB 3.0 (USB2) USB 2.0 (USB3) eSATA USB 2.0 (USB4) PUSB24V

* USB-C with DP Standard RS232C (COM1, DB9 male) Mass storage (HDD/SSD) Powered RS232C (COM2, DB9 female) RJ12 (Cash drawer) Connection to power (24V DC Input) 01900xxxxx iPOS plus Advanced User Manual 34 Connector panel Make sure that all additional devices have an CE certificate. Please note that MAX 70W load is allowed for any combination of the inter-

face connectors.

* The iPOS plus Advanced has 2 variants of motherboard. The Q170 variant sup-

ports USB-C, but the H110 does not. 01900xxxxx iPOS plus Advanced User Manual 35 Connector panel Connecting cables All devices belonging to the modular iPOS plus Advanced that have a sepa-

rate power cable must be connected to the same electric circuit. Connect the system as described below. Tilt the system to the back. Pull down the cable connection cover to uncover the connector panel. 01900xxxxx iPOS plus Advanced User Manual 36 Connector panel Connect cables to the assigned connectors. 01900xxxxx iPOS plus Advanced User Manual 37 Connector panel Disconnecting cables Never unplug a cable by pulling on the cable; always take direct hold of the plug itself. Follow the procedure below when disconnecting cables:

Turn off all power and equipment switches. Remove the cable cover. Unplug all power plugs from the grounded-contact power sockets. Unplug all data communication cables from the sockets of the data networks. Unplug all cables from the devices. With MINI-DIN plugs ( Wincor Nixdorf keyboards), the plug remains inserted until released. Pull the plastic covering from the connect-

ing socket with your thumb. The lock is released. The metal of the plug is visible. To release a RJ12 plug push the latch under the plug to the top. You loosen the USB-A- connector by push-

ing the covering of the connector. 01900xxxxx iPOS plus Advanced User Manual 38 Connector panel The P- USB connector is disengaged by pressing the spring that is marked by an ar-

row. Manually loosen the knurled screws of the COM or DVI interface connector. To release a RJ45 plug push down the latch

(see arrow). 01900xxxxx iPOS plus Advanced User Manual 39 Storage Media Storage Media Following storage media are available 1x 2.5 format-factor docking drive bay for 7mm thick hard disk or Solid State Disk (SSD) A solid state disk drive is a data storage drive that uses memory elements in place of a rotating disk to store data. The SSD easily substitutes the hard disk and emulates a hard disk drive interface. The most SSDs are flash memory based. Replacement of the Hard Disk Drive First ensure that the device is switched off and that the power connector is disconnected. Tilt the display to the back. 01900xxxxx iPOS plus Advanced User Manual 40 Storage Media Pull down the cable connection cover to uncover the connector panel. The HDD or SDD is in the drive carrier located on the left. Remove both screws that fix the drive carrier to the con-

nector panel and pull out the drive carrier. 01900xxxxx iPOS plus Advanced User Manual 41 Storage Media Release the catches on the drive carrier and pull out the hard disk. Handle the hard disk with care while removing or installing it. Do not touch the exposed elec-

tronics. Replace with the new hard disk and fix it back to the drive car-

rier. Insert the disk carrier into the connector panel. Fix it with the two screw that were removed previously. The replacement is now com-

plete. 01900xxxxx iPOS plus Advanced User Manual 42 Storage Media Second Hard Disk Drive There is an option to install a second hard disk in certain versions of iPOS plus Advanced. This is available in a kit. Please contact your local repre-

sentatives for details. Installing the second hard disk drive Unpack the parts and check whether the delivery matches the details of the delivery note. The kit contains the following parts. 1 HDD bracket with docking cables 2 Guide rails 3 Hard disk drive 4 5 Protective layer Screws 01900xxxxx iPOS plus Advanced User Manual 43 Storage Media First ensure that the device is switched off and that the power connector is disconnected. Remove the covers of the stand. To prevent injury during installation, stick the protective layer provided over the edge of the frame as shown (1). Locate the HDD bracket over the assigned connector for the second hard disk drive. Ensure the bracket fit in properly. 01900xxxxx iPOS plus Advanced User Manual 44 Secure the bracket with the screws provided. Assemble the guide rails to the hard disk drive. Storage Media 01900xxxxx iPOS plus Advanced User Manual 45 Storage Media Slide the hard disk drive as-

sembly into the HDD bracket. Apply a slight pressure to en-

sure that the hard disk drive assembly is engaged with the docking cables. Tilt the display to the back. 01900xxxxx iPOS plus Advanced User Manual 46 Storage Media Pull the cables to the con-

nector panel below the display. Connect the cables to the USB4 port (2) and eSATA port (1). The installation is now complete. To uninstall, follow the steps in the reverse order. 01900xxxxx iPOS plus Advanced User Manual 47 Storage Media Replacement of the RAM First ensure that the device is switched off and that the power connector is disconnected. Remove the flap using a screw driver. Remove the screw that fixes the RAM cover to the system. 01900xxxxx iPOS plus Advanced User Manual 48 Release the catches of the RAM holder and pull out the RAM. Replace the new RAM and fix it back to the holder. Repeat the first two steps in reverse order. To remove the RAM, locate the 2 catches by its sides (illustrated with circles), and press them to-

ward an outwards direction (il-

lustrated with arrows). The RAM is now free to be re-

moved and replaced. Storage Media 01900xxxxx iPOS plus Advanced User Manual 49 lnstalling to a wall lnstalling to a wall Unpack the parts from the wall mount kit and check whether the delivery matches the details of the delivery note. Things you need The kit contains:

Wall mount back plate Quantity: 1 piece Wall mount front plate Quantity: 1 piece M4x8 Torx screws Quantity: 4 pieces For installation you will need the following (not supplied):

- a drill set

- a Torx screwdriver

- a marker

- 4 pieces of fasteners*

*Fastener types Fasteners are not included in the wall mount kit. The recommended fas-

tener types to wall mount the system are:

Fischer universal plug (UX 6 x 50) (http://www.fischer.de) Recommended Screw for wall is Pan head self-tapping M5 x 55. Drill Diameter: 6 mm Min Hole Depth: 60 mm Load per anchor for concrete: 60 kg (Safety factor accounted for) Load per anchor for Solid brick: 30 kg (Safety factor accounted for) 01900xxxxx iPOS plus Advanced User Manual 50 lnstalling to a wall Thorsman wall plug (TP 6 x 30 ) (http://www.thorsman.com) Recommended Screw for wall is Pan head Wood Screw TGS-C3- 4.8 x 38L Drill Diameter: 6 mm Min Hole Depth: 40 mm Load per anchor for concrete: 40 kg Load per anchor for Solid brick: 30 kg Safety factor: 6 01900xxxxx iPOS plus Advanced User Manual 51 lnstalling to a wall Preparation Connecting the display Put in the Torx screws into the four screw holes, as marked with the red circles, and tighten them only half-way through. Remove the cable connection cover at the bottom of the dis-

play, as illustrated with the green arrow. Plug in cables. Place back the cable connec-

tion cover and pull the cables through the cover opening as illustrated. 01900xxxxx iPOS plus Advanced User Manual 52 lnstalling to a wall Mounting height The mounting height of the system should be appropriate and comfortable for the majority of users. Based on the recommendation of the ADA (American Disability Association), it is recommended that the highest point of the display should not exceed 1370mm height. It is also recommended that the system is approximately 122cm (48 in) from the floor to the centre of the display when the user is in the standing position. Mounting location Once you have determine the mounting height, with the help of the wall mount back plate, mark the location of the four holes on the wall. 01900xxxxx iPOS plus Advanced User Manual 53 lnstalling to a wall Installation The wall mount plate must be installed by a professional and qualified installer who is familiar with the building construction methods and the electrical code that are govern by the local laws on the public access areas. Use only Wincor Nixdorf wall mount plate. Fix wall mount back plate to the wall Prepare the mounting points penetrating from the wall according to the dimension of the mounting holes on the back of the system. When the system is mounted onto the wall, ensure that the wall mount back plate must be attached permanently and securely to pre-

vent the system from falling and damaged. Failing to do so may also cause injury to others. Use the recommended fasteners (not supplied) to attach the wall mount back plate onto the concrete wall. Check and ensure that the wall mount back plate is mounted squarely by using a bubble level. After installation, ensure that the screw heads are flushed or below the outer surface of the wall mount back plate. Ensure that the wall mount back plate is firmly and securely attached to the wall. 01900xxxxx iPOS plus Advanced User Manual 54 lnstalling to a wall Fix wall mount front plate to the system Align the 4 mounting holes of the wall mount front plate onto the mounting holes at the back of the display. Secure the wall mount front plate onto the display using the screws provided in the wall mount kit. 01900xxxxx iPOS plus Advanced User Manual 55 lnstalling to a wall Secure the system to the wall Ensure that the power cable has been connected onto the system. Hook the system with its wall mount front plate installed, onto the wall mount back plate that has been mounted on the wall. Ensure that the hooks at both sides of the wall mount back plate are securely locked on the slots of the wall mount front plate. Tighten the thumb screw on the top of the wall mount front plate to secure the hooks of the wall mount plates. Dress the cables routing according to the store set up or the overall in-

stallation site plan 01900xxxxx iPOS plus Advanced User Manual 56 Peripherals Peripherals Magnetic Swipe Card Reader (Optional) There are two types of MSR module to choose from, the standard ISO 3-track or the dual-head JIS1/JIS2. Card reading is bi-directional. The MSR module can be mounted either on the right or left side of the display. How To Operate Run the swipe card through the slit of the swipe card reader from top to bottom in a quick and steady movement. Make sure that the magnetic strip is to the right. When using swipe cards, the following should be observed:

Swipe cards should never be allowed to come into contact with liquids. Swipe cards should not be bent or folded in any way. Swipe cards should not be allowed to come into close contact with a magnetic field. Swipe cards should only be inserted in the top of the specially designed slit of the reading device. If the card is inserted in another place, this could damage the reading head. 01900xxxxx iPOS plus Advanced User Manual 57 Peripherals Cleaning Instructions In order to guarantee good reading results, the swipe card reader should be cleaned from time to time. This is carried out by using a special cleaning card that can be purchased from Wincor Nixdorf. Waiter Lock (Optional) Each transaction is correctly assigned to the personnel by using the magnetic key. The magnetic keys are available in 10 different col-

ors. The magnet keys are waterproof, shatter-

proof and by the 16-digit key number also safe for clear identification. The operation of the system is very simple, the key is placed onto the magnetic probe (see fig-

ure). The key is held magnetically to the probe and transmits the data by an electrical USB in-

terface. The readout of the data may be integrated easily in a software application. For guide on software application programming, please refer to BA9x MSR/Waiter Lock Programming Manual. 01900xxxxx iPOS plus Advanced User Manual 58 Peripherals Installing peripherals Unpack the parts and check whether the delivery matches the details of the delivery note. The kit contains the Magnetic Swipe Card Reader (MSR) with holder or the Waiter Lock with holder and two screws. Magnetic Swipe Card Reader kit Waiter Lock kit The Magnetic Swipe Card Reader and Waiter Lock can be installed on ei-

ther the right or the left side of the screen. You will find a flap at the rear side of the system at the position for the peripherals. Remove the flap using a screw driver, exposing one end of a connecting cable. 01900xxxxx iPOS plus Advanced User Manual 59 Peripherals Release the catch on one side of the peripherals holder. Remove the back cover of the holder. Locate the holder to the side of the display that was previously uncovered. Route the connecting cable into the holder and connect to the connector. 01900xxxxx iPOS plus Advanced User Manual 60 Peripherals Use the two screws supplied to secure the holder to the dis-

play. Place in the back cover of the peripheral. The mounting is now com-

plete. 01900xxxxx iPOS plus Advanced User Manual 61 Starting Up the System Starting Up the System After installing the iPOS plus Advanced, switch on the system by using the Power button on the front panel. The system first performs an automatic self-test to test its basic functions. For example, you may see the following message (irrespective of processor type) on the monitor:

WN ID xx/xx Date xx/xx is the placeholder of the BIOS version number. Following the completion of the BIOS boot up, the BIOS will attempt to boot up an operating system from a bootable media. The BIOS default boot order from highest priority is, 1. HDD/SSD 2. USB Key 3. USB HDD 4. USB ODD 5. LAN PXE ROM (Network) If no bootable media is present and a message will be prompted on the display. 01900xxxxx iPOS plus Advanced User Manual 62 Error reporting Error reporting When an error condition is detected, it is reported by a repetitive train of blinking red LED. Decode by counting the number of blinks in a train and check against the error code table below. Number of pulses 1 2 3 4 5 6 7 Error description Hard Disk 1 failed (internal hard disk) Hard Disk 2 failed (external hard disk) Processor Hot Processor fan is faulty Capacitive Sense board is faulty ALS / PS board is faulty PCH Hot 01900xxxxx iPOS plus Advanced User Manual 63 Technical Data Technical Data Dimensions Diagonal Screen size Active screen size Overall Weight Climatic class Operating temperature Humidity Display Characteristics Pixels Pixel format Colour depth Brightness (typical) Viewing angles User Accessible I/O Expansion Options Internal External

(Left/right side) Desktop Wall mount 15" (38.1 cm) 304.1 x 228.1 (H x V) 3.35 kg DIN IEC 721-3-3 Class 3K3 up to 40C

+5C to +40C 5% to 85% Absolute humidity 1g/m3 to 25g/m3 Condensation is not permitted 1024 x 768 6.35 kg 0.30 x 0.30 mm Up to 16.7M 220 cd/m2 (Resistive) 250 cd/m2 (Projected capacitive) 80/80 PLINK2/DVI-D, 2x USB 2.0, 2x USB 3.0, 1x 24V Powered USB, 1x Standard COM, 1x Powered COM, cash drawer, LAN, eSATA, USB-C (Q170 version only) 1x M.2 2230 (WLAN) 1x M.2 2280 (SSD) MSR, WaiterLock, Barcode, Fingerprint Reader and NFC readers 01900xxxxx iPOS plus Advanced User Manual 64 Technical Data AC Power Adapter Only use power supply units (PSU) released or approved by Wincor Nixdorf The PSU has to comply with the following minimal requirements and com-

mon standards:

Rated input voltage Rated input current Input frequency range Rated output voltage Rated output current Max. output power 100-240VAC 2.0A 47-63 Hz 24V 5%

5.0A 120W at ambient of 45 degree C, 100W at ambient of 55 degree C Approvals and Certification UL Listed, TV-GS, CE 01900xxxxx iPOS plus Advanced User Manual 65 Technical Data NFC Module Supported Standards Validated IC cards/Tags RF Operating Frequency Host Interface Rated Voltage Rated Current RF Output Power Operating Temperature Device Firmware Upgrade Middleware support Operating Systems Certification Height x Width x Depth Weight ISO/IEC 14443 Type A FeliCa MIFARE Classic, UltraLight, Plus, DESFire NTAG 212, 203 QR2213 FM11RF08 FeliCa S962 20h, S965 F0h 13.56 MHz USB 2.0 Full speed HID 1.11 Usage Page: 0xFF45, Usage: 0X2200 5.0 V 250 mA 230mW 0 C to 40 C Firmware upgradable via DFU inter-

face JavaPOS 1.13 Windows 7, Linux CE 125 mm x 72.8 mm x 34.2 mm Approx. 102 g 01900xxxxx iPOS plus Advanced User Manual 66 Technical Data I/O Hub The I/O Hub (illustration on next page) is an accessory for the iPOS plus Advanced, to extend the number of I/O ports. Power input User interface Power output USB Upstream DC24V IN COM5 COM6 PSUB12V PSUB24V DC24 V Out 2nd HDD Power 24V DC (connect to 24V power supply) Rated voltage: 12V, 5V Rated current: 1A combined (each sup-

ply) 2x powered USB, rated 3A 1x powered USB, rated 3A 24V DC (connect to iPOS plus Advanced) USB Type B (connect to eSATA port of iPOS plus Advanced) For optional second hard disk Please note that MAX 70W load is allowed for any combination of the inter-

face connectors. 01900xxxxx iPOS plus Advanced User Manual 67 Technical Data 01900xxxxx iPOS plus Advanced User Manual 68 Technical Data Total Available Power The total power available for the external IO ports depends on the rating of AC power adapter used. Below is the Wincor Nixdorfs approved AC power adapter for BEETLE /iPOS plus Advanced. Part number Model Name 1750266555 ADC029-280G Output Rating 120W Total power available External I/O ports 70W Max Total Power Con-

sumption (W) Depends on the power adapter used. See above table for the applicable total power available. Type Port Name Display PL2 USB 3.0 USB 2.0 USB1 USB2 USB3 USB4 PUSB24V USB Type C USB-C Powered COM COM2 Volt-

age 12V 5V 5V 5V 5V 5V 5V 24V 5V 12V 5V 12V Current rating 2.5A 1.1A 0.5A 0.5A 0.5A 0.5A 0.5A 3A 2A 2A 0.5A 0.5A Before connecting additional peripherals to these ports, the service engi-

neer or trained technician must check and ensure that the power consumptions of the peripherals do not exceed the maximum output powers of the ports, and that the total power consumption does not exceed the total available power of the se-

lected AC power adapter. 01900xxxxx iPOS plus Advanced User Manual 69 Appendix Appendix Approved Printers List The following are the approved printers that are allowed to be connected to the iPOS plus Advanced +24Vdc Powered USB port:

1 2 3 Model Manufacturer TH180 series Wincor Nixdorf TH230 series Wincor Nixdorf TH320 series Wincor Nixdorf 4 TH420 series Wincor Nixdorf 5 ND77 series Wincor Nixdorf 6 7 8 9 ND210 series Wincor Nixdorf ND220 series Wincor Nixdorf TH200 series Wincor Nixdorf TH250 series Wincor Nixdorf

! WARNING Connecting printer that are not in the above approved list to the +24Vdc Powered USB port may cause safety hazard and endanger the user and the nearby people. Please consult Wincor Nixdorf if in doubt. 01900xxxxx iPOS plus Advanced User Manual 70 Abbreviations Abbreviations CE CFC CHC COMn*

cUL DIN D-Sub ESD HDD IEC ISO LAN LED PEN RAM SSD TN-S UL USB VGA VESA European Symbol of Conformity Chlorofluorocarbon Chlorinated hydrocarbon Powered RS 232 Interface (Asterisk denotes Power) Canadian Registration (Recognized by UL) Deutsches Institut fr Normen (German Institute for Standards) D- Shaped Sub miniature Electronically Sensitive Devices Hard Disk Drive International Electrotechnical Commission International Organization for Standardization, Local Area Network Light Emitting Diode Protective Earth Neutral Conductor Random Access Memory Solid State Disk (flash medium) Terre Neutre- Separ Underwriters Laboratory (standards) Universal Serial Bus Video Graphics Adapter Video Electronics Standards Association 01900xxxxx iPOS plus Advanced User Manual 71 Wincor Nixdorf 151 Lorong Chuan New Tech Park

#05-01A/B Singapore 556741 Order No.: 01900xxxxx