System Description The WaterCop SmartConnect is designed to work alongside the WaterCop Pro Integrated System or WaterCop Classic and deliver real time notification of leaks in your plumbing system. The SmartConnect unit is powered by the Pro panel or low voltage Classic actuators through a straight through CAT5 or CAT6 cable. The SmartConnect can be connected with up to 50ft of straight through CAT5 or CAT6 cable can if needed to get stronger Wi-Fi reception. WCACT1, WPMS and WPMSH units will need the external power supply (ACA100). Check at the shipping package contains the following:
WaterCop SmartConnect device Owners Manual Read Instructions before any installation is attempted. All sections of this Product Manual and accompanying Installation Guide should be read and completely understood. How the System Works The SmartConnect unit receives the valve status from the RJ45 outputs on both the Pro and Monitoring Station panel and Classic actuator. The information goes to a cloud server and out to the SmartConnect App on your phone or tablet. The SmartConnect App will notify when a valve changes state alerting you to a possible leak detection. The app can also notify on a loss of signal from the SmartConnect to the cloud service which can indicate a loss of power or internet connection. System Requirements Smart Phone or tablet with the following:
Android Version 5.0 or higher/ iOS - 10.3 or higher Sim card or WI-FI connectivity 2.4 GHz Router with Protected Wi-Fi (with a password) Bluetooth 4.1 or above WCACT1,WPMSandWPMSHrequire additional power supply (ACA100) sold separately 50 CAT5E cable max to WaterCop System Set Up PREFACE: Before setup on the WaterCop SmartConnect, verify if the device will be connected to the internet via wireless or ethernet cable. If using wireless, verify signal strength before choosing the location of the SmartConnect device. When running cable from the actuator or control panel to the SmartConnect, use CAT5 or CAT6, and keep the cable 50 or (use the supplied short cable if signal is adequate). Setup 1) Remove WaterCop SmartConnect from packaging. 2) Mount WaterCop SmartConnect with the supplied wall anchors or other methods to suit the location. 3) Once mounted, run a straight-through CAT5 or CAT6 cable (2 CAT5 included) from the Classic actuator or Pro control panel to the SmartConnect port marked CONNECT TO VALVE ACTUATOR. Power is supplied through the CAT5 or CAT6 cable. If installed on a 120 VAC Classic actuator with antenna or the Monitoring station on an older WaterCop Pro, the optional power supply, Part# ACA100 is required to power the SmartConnect. Download the WaterCop SmartConnect App from the Google Play Store on your Android device or from App Store on your iOS device. Follow the steps below to create an account and setup the device/s. Create Account 1) Open the SmartConnect App from your device. 2) Click on Create account. 3) Enter all information; the user name must be their valid email address. 4) PASSWORD: Use their first name initial CAPITAL, last name and Property number. Example password:
DAholt10 = Dena Aholt at 10 Harris Industrial Park 5) Click Create at the top right of the screen. 1) Make sure Bluetooth and Location services are turned on prior to set up and have adequate cellular or Wi-Fi connection. section above. 2) Open the SmartConnect app and login with the the CUSTOMERs credentials you just setup in the Create Account 3) To add and setup the SmartConnect, click the blue Add button in the top right corner while physically near the SmartConnect. After the default name WaterCop GW pops up, verify the MAC address is correct on the label on back of device and carton and click the box to select it. 4) Enter the Unit ID on the carton or SmartConnect, then click OK. 5) Click on the device to configure, once loaded click the settings icon at the top right. 6) Next to the MAC address, change the name of the device to the name of the client, building or address that makes 7) 8) sense for identification on the app. If a Wi-Fi connection is desired, click the toggle button on the Wifi line then manually enter the Wi-Fi network and password and click Done. If no Wi-Fi is available or hard-wired connection is preferred, run a network cable from the router/modem to the port on the SmartConnect marked ETHERNET CONNECTION. Make sure Ethernet is selected on the app. 9) Press GET on the location line under Wifi. 10) Enter the physical address of the SmartConnect. It will be displayed on the device screen. 11) Click SAVE. If it fails, try clicking SAVE again. It may take a few tries at times. 12) Click the < at the top left of the screen to go back to the device screen. Setting Up Contacts & Testing Notifications 1) Click the > icon on the Contacts line under the address to view, enter and save contacts. 2) Click the Add Contact at the bottom right and enter your contact info including the country code. Click Done. 3) Use the < icon to go back and check the contacts are showing; ex. 1 emails, 1 SMS. 4) Once saved and connected, cycle the valve open and closed from the app to ensure the SmartConnect is connected, operating and sending notifications. 5) Delete your contact info by clicking the > icon on the Contacts line and then the - sign to the right. Click yes when 6) Now add customer contact info and repeat this until all desired contacts are saved (only applicable if a list of contacts 7) Leave or email the instructions how to add contacts so they can add them at their convenience now and/or in the asked Are you sure?. were provided ). future. FCC Information ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttopart 15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceina residentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyandifnotinstalled andusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmfulinterferencetoradioortelevisionreception,whichcanbedetermined byturningtheequipmentoffand on,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:
Reorientorrelocatethereceiver Increasetheseparationbetweentheequipmentandreceiver Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected Consultthedealerforhelp. Theuseriscautionedthatchangesandmodificationsmadetotheequipmentwithouttheapprovalofmanufacturer couldvoidtheuser'sauthoritytooperatethisequipment. Operationissubjecttothefollowingtwoconditions:
1. Thisdevicemaynotcauseinterference 2. Thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthe device TosatisfyRFexposurerequirements,thisdeviceanditsantennasmustoperatewithaseparationdistanceof atleast20cmfromallpersons Limited Warranty DynaQuipControlsCorporationwarrantstheelectricalcomponentsoftheWaterCopSmartConnecttobefree fromdefectsinmaterialandworkmanshipundernormaluseandifproperlyinstalledforaperiodofthreeyears fromthedateofpurchase.Iffoundtobedefectiveasmentionedabove,itwillbereplacedorrepairedifreturned prepaidalongwithproofofdateofpurchase.Thisshallconstitutethesoleremedyofthepurchaserandthesole liabilityofDynaQuipControlsCorporation.Totheextentpermittedbylaw,theforgoingisexclusiveandinlieuof allotherwarrantiesorrepresentationswhetherexpressedorimplied,includinganyimpliedwarrantyof merchantabilityorfitness.InnoeventshallDynaQuipControlsCorporationbeliableforspecialorconsequential damages. Trouble Shooting CannotseeorconnecttodeviceatAdd screen Noconnect,buttonsgrayafterconfiguring WiFinetwork ValveCONNECTIONLOSTmessage Turn the devices Bluetooth off and back on to restart the Bluetooth radio and try again RemovetheCAT5cableorpowersupplyfromthe SmartConnectandreconnecttocyclepower Verifynetworknameandpasswordarecorrect,appwill notnotifyofincorrectnameorpassword IftheissueremainscontactDynaQuipControls Whileaddingandsettingupdevice,if30secondspass beforeconnectingtoanetworkitwillsendthe connectionlostmessage Lossofinternetconnection,orlossofpowertothe WaterCopsystem