FCC ID: 2AEM4-30317 Wi-Fi Router designed for Home or Small Business

User Manual

>> eero Model K010001 draft <<

eero Pro 6 Getting started with eero One of the biggest frustrations with a traditional router has to be the confusing and complex setup process, so at eero weve taken a different approach: make the entire setup experience as quick and easy as possible. So, whether youre an old hand at networking or are taking your first step into home WiFi, eero is for you. Our app will walk you through the process and do most of the heavy lifting, but heres a quick overview of what to expect. If youre new to WiFi, or just need a refresher, we encourage you to read this article and refer back to it if you have any concerns during in-app setup. Before you begin:

Setup components In the box:

o Ethernet cable o eero(s) o Power cord(s) What youll need:

o eero iOS or Android app o At least one 1st or 2nd-generation eero (eero Beacons cannot be used to start a network) o Mobile device with a data connection (If you don't have access to a data connection, see our workaround instructions here.) Internet service o o Cable or DSL modem (if required)*

Dont know what a modem is? Unsure if you have one? Find out here. Heres how to get started getting your eero network online:

STEP 1: Download the eero app for iOS or Android:

Download the free eero app you can find it on the Apple Store or Google Play. eero supports both iOS and Android (check here for details on the versions we support). Youll need the app to set up your eero network. You wont be able to set up your system on a web browser. STEP 2: Create an eero account Models K010001 draft Confidential and Proprietary 9/23/2020 Youll need to enter your phone number and email address. By default, well send a verification code to your email address, but you can opt to receive it via text message instead instead. Enter this code on the verification screen of the app to create your account. STEP 3: Set up your eero The eero app will guide you through setting up your gateway eero. Its three easy steps:

1. Unplug your modem. If you have other wireless equipment connected to your modem, please unplug it as well. o Note: if you have a modem-router combination device from your provider, you can plug the eero directly into one of the 4 Ethernet ports on the back without powering down. 2. Connect your eero to your modem using the Ethernet cable. You can use either of the Ethernet ports on the back of your eero. 3. Plug your eero in with the power adapter that came in the box, then plug your modem back into power. For placement tips, including DO's and DON'Ts, visit here. STEP 4: Create your eero network Now that youve got everything plugged in, its time to create your eero network. After tapping Next, the eero app will begin to look for your eero. You will notice that your gateway eero's LED will begin to flash blue and then turn solid once found. Once your eero has been detected, you will select a name for your eero (naming the eero after its location is a common choice). If prompted, you may need to enter your eeros serial number, which is located on a sticker attached to the bottom of your eero. Just look for a barcode with the letters SN on it its small, but its there. Once you've selected a name for your eero, you will choose your network name (SSID) and network password. This is how devices will join your network. If youre replacing an existing router, one easy option for choosing a network name (SSID) and password is to simply reuse your current SSID and password. This way, you wont have to reconnect devices that were previously on the network. Keep in mind that running two networks with the same SSID can be problematic. If you have a modem/router combo device, as mentioned above, we strongly encourage you to enable bridge mode on that device. Need help? Give us a call and well walk you through it. Models K010001 draft Confidential and Proprietary 9/23/2020 Tap Next and your eero will complete setup!

STEP 5: Add eeros to your network Once youve set up your gateway eero, the eero app will walk you through steps to set up additional eeros or eero Beacons on your network. The first thing you'll be asked is for a general overview of your home layout. This will help the app properly judge the placement of your eeros. Models K010001 draft Confidential and Proprietary 9/23/2020 eeros can be added wirelessly or by Ethernet backhaul, while eero Beacons can only be added wirelessly. If you need help with placement, weve got lots of tips here. Its a great idea to familiarize yourself with these tips before getting started so that you can optimize placement throughout your home from the get-go. Step 6: Connect devices to your eero network Models K010001 draft Confidential and Proprietary 9/23/2020 One final (and important) step is to remember to connect all of your devices to your new eero network. To do this, simply find your eero network on your device, enter the network password that youve created, and get connected. If youre using the same network name (SSID) and password as your previous router, your devices should automatically reconnect. However, you may need to toggle WiFi on these devices or power cycle for them to recognize the new eero network. If you experience any trouble connecting specific devices to your new eero network, try disconnecting and reconnecting WiFi on the device. If that doesnt work, try rebooting the device and then reconnecting to the network once it powers back on. If you have any questions, dont hesitate to reach out. Were here to help.

For more info on the following topics, please go to our web site:

https://support.eero.com/hc/en-us/sections/115000878663-Getting-started-with-eero How do I set up eero?

Can I use eero with my modem?

How do I add devices to my network?

What is required to setup eero?

How many eero and eero Beacons can I add to my network?

Where should I place my eeros?

Where should I place my eero Beacon?

How do I set up my eero if I want to keep my existing router?

How do I bridge my modem/router combo device?

eero device compatibility list Models K010001 draft Confidential and Proprietary 9/23/2020 Suppliers Declaration of Conformity eero Model: K010001 Trade Name: eero Pro 6 eero LLC - 660 3rd Street, 4th Floor, San Francisco, CA 94107 - (415) 738-7972 FCC Radio Frequency Interference Warnings & Instructions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. No Unauthorized Modifications:

Do not make any changes or modifications to this product without the prior express written approval of eero, Inc. Any changes or modifications made without express written approval could void the users authority to operate this product. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 21 cm between the radiator and your body. FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only. Any product changes or modifications will invalidate all applicable regulatory certifications and approvals. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter. Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. For product available in the USA market, only channel 1~11 can be operated. Selection of other channels is not possible. Models K010001 draft Confidential and Proprietary 9/23/2020 Industry Canada This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference and (2) this device must accept any interference, including interference that may cause undesired operation of the device Le present appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement The radio transmitter has been approved by Industry Canada to operate only with the antenna(s) supplied. Use of any other antenna(s) is strictly prohibited for use with this product. L'metteur radio a t approuve par Industrie Canada pour fonctionner uniquement avec l'antenne(s) INDUSTRY CANADA RADIATION EXPOSURE STATEMENT MPE/SAR To comply with RSS-102 requirements, a separation distance of 29 cm must be kept between the device and the user at all times. Pour se conformer aux exigences RSS-102, une distance de sparation de 29 cm doit tre maintenue entre l'appareil et l'utilisateur tout moment. Operation in the Band 5150-5250 MHz Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. La bande 5 150-5 250 MHz est rservs uniquement pour une utilisation l'intrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. Models K010001 draft Confidential and Proprietary 9/23/2020

LABEL MATERIAL SPECIFICATION Laminate Material Material Matte PP Lam 0.1mm White PET 0.025mm Silver PET Ref. Caliper 0.298mm COMPLIANCE MARK MINIMUM HEIGHT 5.00 mm 5.00 mm 5.00 mm 3.00 mm 3.00 mm 94.40 mm 2.50 mm 0.25 mm 2.68 mm 0.25 mm 2.44 mm 0.25 mm 2.50 mm 0.25 mm 5.00 mm 1.59 mm 0.25 mm eero Pro 6 FCC ID: 2AEM4-30317 US: eero LLC, 660 3rd St, 4th Flr, San Francisco, CA 94107 USA EU: Amazon EU S. r.l., 38, avenue John F. Kennedy, L-1855 Luxembourg Model No. K010001 IC: 20631-30317 9.0V 3.0A Assembled in Vietnam Assembl au Vietnam Serial No:

WWWW-0000-WWWW-0000 I.T.E. E515422 19.80 mm 3.23 mm 0.25 mm 3.23 mm 0.25 mm 53.6 mm 0.25mm 38.23 mm 0.25 mm Typeface: Cenra No. 2 Book, 4.5pt type size Ink color: PMS Cool Gray 9 C Background Printing Ink color: PMS Cool Gray 1 C Variable Printing Barcode: Barcode is Code 128, character set A Ink color: PMS Cool Gray 9 C Variable Printing Typeface: Cenra No. 2 Bold, 5pt type size Ink color: PMS Cool Gray 9 C 660 3rd St, 4th Fl, San Francisco, CA 94107 Eden Product Label Saphierrina S PRODUCTION Vadim L PROJECT DESIGN MODIFIED FILE NAME Sept 10, 2020 EDEN_PRODUCTLABEL_ARTWORK MECHANICAL M02 VERSION B ARTWORK 710-00244 DIELINE 440-00051 DELIVERABLE Product Label SIZE 94.4 mm x 19.8 mm PAPER See side bar FINISH N/A QUANTITY Forecast PMS CG9C Variable Data PMS CG1 C INK CREATIVE PRODUCER REQUESTOR COPY LEGAL LOCALIZATION Approved Changes Approved Changes Approved Changes Approved Changes Approved Changes Approved Changes Approved Changes CHANGE LOG Rev 01 Rev 02 Initial artwork; M02: corrected model #; M04: adjusted artwork, replaced 1D barcode with 2D barcode; added placeholder icons Added updated content and compliance marks; M02: removed product name; M03: updated, added missing content; adjusted WEEE icon; updated notes to reflect new artwork; M04: corrected dieline & dimensions; M05: added positioning comments; M06:

added positioning comments; M07: adjusted barcode size, repositioned text; M08: added FCC ID, IC #s; added Fabrique in Vietnam; adjusted artwork position; adjusted positioning specs;

M09: added UL mark Changed Rev to reflect UL mark; M02: corrected typo; M03:

added product name Updated print color to PMS Cool Gray 9 C Initial release; changed Made in Vietnam to Assembled in Vietnam; removed IFETEL # and NOM mark; M02: corretced typo Replaced UL mark with UL Listed mark Rev 03 Rev 04 Rev A Rev B

Date: May 26, 2021 eero LLC 660 3rd Street, 4th Floor San Francisco, CA 94107 Federal Communications Commission Authorization and Evaluation Division Equipment Authorization Branch 7435 Oakland Mills Road Columbia, MD 21046 Class II Permissive Change Request for FCC ID: 2AEM4-30317; original grant issued 9/11/2020 Pursuant to CFR 2.1043, eero LLC hereby requests a Class II Permissive Change for FCC ID 2AEM4-30317. The product model(s) will remain unchanged Modification: Adding U-NII-2A and U-NII-2C bands (5250-5350 MHz, 5470-5725 MHz) There is no change to the hardware. The products enable these new bands through a software upgrade, which is not accessible to the end user. Thank you, Nicholas Weaver CEO eero LLC

(415)738-7972 nick@eero.com eero LLC - 660 3rd Street, 4th Floor, San Francisco, CA 94107 - (415) 738-7972 DocuSign Envelope ID: 8EFD6D24-F75C-4685-AB82-5721D829EBC8

CC OTHER 00351314 2020 TR Authority to Act as Agent Date: 7/13/2020 eero LLC 660 3rd St., 4th Floor San Francisco CA 94107 To Whom It May Concern:

I appoint Underwriters Laboratories LLC (UL) to act as our agent in the preparation of this application for equipment certification. I certify that submitted documents properly describe the device or system for which equipment certification is sought. I also certify that each unit manufactured, imported or marketed, as defined in the FCC or Industry Canadas regulations will have affixed to it a label identical to that submitted for approval with this application. For instances where our authorized agent signs the application for certification on our behalf, I acknowledge that all responsibility for complying with the terms and conditions for Certification, as specified by UL LLC, still resides with eero LLC, 660 3rd St., 4th Floor, San Francisco CA 94107. For TCB applications, we certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. Thank you, Agency Agreement Expiration Date: 7/13/2021 By:

Title: CEO __________________________ Nicholas S. Weaver

(Print name) Telephone: (415) 738-7972

(Signature) eero LLC - 660 3rd Street, 4th Floor, San Francisco, CA 94107 - (415) 738-7972 DocuSign Envelope ID: 190C2E6B-F696-4132-BA7A-F8E49E819431

Date: September 4, 2020 Subject: Confidentiality Request for FCC ID: 2AEM4-30317 Pursuant to FCC 47 CRF 0.457(d) and 0.459 and IC RSP-100, Section 10, the applicant requests that a part of the subject FCC/IC application be held confidential. Type of Confidentiality Requested Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Permanent Permanent Permanent Permanent Permanent Permanent Permanent Permanent Permanent Permanent Exhibit Internal Photos External Photos Test Set-up Photos Users Manual Block Diagrams Operation Description/Theory of Operation Tune-Up Procedure Schematics Antenna Specifications KDB 594280 D02 U-NII Device SW Security Statement eero LLC has spent substantial effort in developing this product and it is one of the first of its kind in the industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 180 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify Underwriters Laboratories LLC (UL) in the event information regarding the product or the product is made available to the public. UL will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. Sincerely, By:

(Signature/Title) __Nicholas Weaver________

(Print name) eero LLC - 660 3rd Street, 4th Floor, San Francisco, CA 94107 - (415) 738-7972 DocuSign Envelope ID: 38099E8F-0DB9-41A5-8D09-D79D8332ED1A