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1 2 | Cover Letter(s) | October 01 2008 | ||||||
1 2 | ID Label/Location Info | October 01 2008 | ||||||
1 2 | ID Label/Location Info | October 01 2008 | ||||||
1 2 | ID Label/Location Info | October 01 2008 | ||||||
1 2 | RF Exposure Info | October 01 2008 | ||||||
1 2 | Test Report | October 01 2008 | ||||||
1 2 | Test Report | October 01 2008 |
1 2 | Users Manual | Users Manual | 3.93 MiB | / March 03 2012 |
EA_Inspector Release 3.6 User Guide TM42-3013I EA_Inspector User Guide Contents 1 2 3 Safety information . 8 New in release 3.6. 9 Changes in release 3.6 . 9 Introduction. 10 About handheld devices . 10 About This manual. 10 Audience. 10 New users. 10 Existing users . 10 What is the EnergyAxis System? . 11 EnergyAxis tools . 13 EA_InstallerPlus . 14 EA_Inspector and EA_Inspector Manager. 15 About the handheld. 16 About the handheld. 16 Radix specifications . 16 Safe RF exposure using external antenna . 17 Basic operation . 17 Transmission accuracy . 17 Navigating the software . 19 EA_Inspector. 19 Database warning. 20 Operating the handheld . 21 Commonly used keys . 21
<Esc>. 21
<Enter> . 21 Arrow keys . 22
<Tab> . 22 Entering responses (Yes/No). 22 Using the stylus . 22 Turning the device on and off . 22 Charging the device. 22 Resetting the handheld device . 22 Opening EA_Inspector. 23 Logging in to the handheld . 25 Holding the handheld for meter reading . 27 EA_Inspector User Guide Contents 3 4 5 6 7 8 9 About EA_Inspector software . 28 Navigating the software . 29 User privileges . 30 Saving notes and GPS data. 30 Exiting EA_Inspector. 31 Exiting from the login screen. 32 Performing a ping test . 34 About ping tests . 34 Accessing ping test menu. 35 One shot ping test . 36 One shot ping of electric meter. 38 One shot ping of a EA_Gatekeeper . 41 One shot ping of gas module. 43 One shot ping of a one-way water meter . 49 One shot ping of two-way water meter. 51 Continuous ping test . 54 Continuous ping of electric meter. 55 Continuous ping of a gatekeeper . 57 Continuous ping of gas or two-way water module . 59 Node to node ping test . 61 Editing continuous ping test settings . 63 Locating a node . 64 About locating nodes . 64 Accessing node location menu . 64 Registered node locator . 65 Find all IDs. 65 Finding an ID. 67 Unregistered node locator . 69 Reading meter data. 73 Accessing Read Meter Data menu . 73 Reading previous period data . 74 Reading current period data. 75 Gas/Water Comms . 77 About gas and water communication. 77 Accessing Gas/Water Comms menu . 77 Reading gas/water comm info from an electric device. 79 Reading gas/water comm info from a gas/water device. 80 Disconnecting and reconnecting meters. 81 About disconnecting and reconnecting electricity meters. 81 REX meter service control switch status. 81 REX2 meter service control switch status. 81 A3 ALPHA meter with internal polyphase service control . 82 About disconnecting and reconnecting gas meters . 82 Accessing Connect/Disconnect menu. 83 EA_Inspector User Guide Contents 4 Reading status of the service control switch . 84 Checking load side voltage. 86 Connecting an electricity meter . 87 Disconnecting an electricity meter . 88 Reading the state of the secondary relay . 90 Connecting a secondary relay . 90 Disconnecting a secondary relay . 91 Controlling a gas valve . 93 Gas valve privileges. 93 Reading a gas valves modules . 95 Battery alarm . 97 Hardware failure detected . 98 Opening a gas valve . 99 Closing a gas valve . 101 Controlling a modules transmitter . 103 Reading the current state of an RF control. 104 Disabling an RF transmitter . 105 Enabling an RF transmitter . 105 10 11 Upgrading firmware . 107 About upgrading firmware . 107 REX2 meter with EA_NIC . 107 A3 ALPHA meter with EA_NIC. 108 Upgrading the EA_NIC firmware in the handheld . 108 Upgrading a gas or water modules firmware. 110 Upgrading a gas meters RMD firmware . 114 Upgrading a meters EA_NIC radio firmware . 117 Upgrading a REX2 meters firmware . 120 Upgrading an A3 ALPHA meters firmware . 123 Upgrading 900 MHz HAN devices . 126 Upgrading a 900 MHz HAN devices radio . 126 Upgrading a 900 MHz HAN device firmware. 129 Configuring meters . 134 About HAN broadcasts . 134 Accessing HAN Broadcast menu . 134 Configuring HAN Broadcast settings . 136 Checking the status of the meters HAN broadcast . 137 Turning off the meters broadcast . 139 Turning on the meters broadcast . 141 Setting meter associations . 142 Configuring water module leak settings . 144 Performing a demand reset on an electricity meter. 146 12 Managing home area network devices . 149 Accessing Home Area Network menu . 150 ZigBee HAN device commands . 151 View devices. 151 Viewing HAN NIC information . 153 900 MHz HAN devices . 153 EA_Inspector User Guide Contents 5 Commissioning a 900 MHz device . 154 Reading a 900 MHz HAN device . 155 Pinging a 900 MHz HAN device . 156 Pinging a 900 MHz device . 157 Decommissioning a 900 MHz device . 158 Reading a decommissioned device . 160 Configuring a 900 MHz device. 160 Accessing the Config 900 MHz HAN menu . 160 Configuring general parameters . 161 Configuraing pricing parameters . 163 Clearing pricing parameters . 165 Configuring messaging parameters . 166 13 A Configuring the handheld . 169 About configuring the handheld . 169 Accessing handheld configuration menu . 169 Configuring handheld settings and utility IDs . 170 Configuring EA Defaults. 173 Viewing About EA_Inspector information . 174 Troubleshooting . 176 General troubleshooting . 176 Trouble connecting to EA_Inspector Manager . 176 Communication mode errors and warning messages . 176 Elster contact. 177 EA_Inspector User Guide 6 EA_Inspector User Guide FCC and Industry Canada compliance Compliance statement (Part 15.19) Radix FW950 (equipped with the EnergyAxis network interface card) and Radix FW950 (equipped with the EnergyAxis network interface card and an external antenna) comply with Part 15 (ClassB), Part 90 of the FCC rules and with RSS-210 of Industry Canada. The FCC ID's are G8JHHI03 and G8JHHI04. The Industry Canada is 4557C-HHI03. General information This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Industry Canada statement This device complies with Industry Canada license-exempt RSS-210 standard(s). Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. Industry Canada antenna statement Radix FW950 (equipped with the EnergyAxis network interface card and an external antenna) incorporates an external antenna onto the handheld unit. For the handheld units please note the following statements as they relate to the external antenna on the handheld unit. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Conformment la rglementation d'Industrie Canada, le prsent metteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou infrieur) approuv pour l'metteur par Industrie Canada. Dans le but de rduire les risques de brouillage radiolectrique l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonne quivalente (p.i.r.e.) ne dpasse pas l'intensit ncessaire l'tablissement d'une communication satisfaisante. EA_Inspector User Guide 7 This radio transmitter IC:4557C-HHI03 has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Le prsent metteur radio IC:4557C-HHI03 a t approuv par Industrie Canada pour fonctionner avec les types d'antenne numrs ci-dessous et ayant un gain admissible maximal et l'impdance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est suprieur au gain maximal indiqu, sont strictement interdits pour l'exploitation de l'metteur.
Antenna Part Number: 1B11922 Warning (Part 15.21) Changes or modifications to the equipment not expressly approved by Elster could void the user's authority to operate this equipment. User information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help. A separation distance of at least 8 inches (20 cm) is to be maintained between the antenna and the human body and must not be co-located or operated in conjunction with any other transmitter or antenna. Disclaimer of warranties and limitation of liability There are no understandings, agreements, representations, or warranties either expressed or implied, including warranties of merchantability or fitness for a particular purpose, other than those specifically set out by any existing contract between the parties. Any such contract states the entire obligation of the seller. The contents of this technical manual shall not become part of or modify any prior or existing agreement, commitment, or relationship. The information, recommendations, descriptions, and safety notices in this technical manual are based on Elster experience and judgment with respect to the operation and maintenance of the described product. This information should not be considered as allinclusive or covering all contingencies. If further information is required, Elster should be consulted. EA_Inspector User Guide 8 Safety information No warranties, either expressed or implied, including warranties of fitness for a particular purpose or merchantability, or warranties arising from the course of dealing or usage of trade, are made regarding the information, recommendations, descriptions, warnings, and cautions contained herein. In no event will Elster be held responsible to the user in contract, in tort (including negligence), strict liability, or otherwise for any special, indirect, incidental, or consequential damage or loss whatsoever, including but not limited to: damage or loss of use of equipment, cost of capital, loss of profits or revenues, or claims against the user by its customers from the use of the information, recommendations, descriptions, and safety notices contained herein. Installation, operation, and maintenance of this product can present potentially hazardous conditions (for example, high voltages) if safety procedures are not followed. To ensure that this product is used safely, it is important that you:
Review, understand, and observe all safety notices and recommendations within this manual. Do not remove or copy individual pages from this manual, as this manual is intended for use in its entirety. If you were to remove or copy individual pages, cross references and safety notices may be overlooked, possibly resulting in damage to the equipment, personal injury, or even death. Inform personnel involved in the installation, operation, and maintenance of the product about the safety notices and recommendations contained in this manual. Within this manual, safety notices appear preceding the text or step to which they apply. Safety notices are divided into the following four classifications:
Notice is used to alert personnel to installation, operation, or maintenance information that is important but not hazard related. Caution is used to alert personnel to the presence of a hazard that will or can cause minor personal injury, equipment damage, or property damage if the notice is ignored. Warning is used to alert personnel to the presence of a hazard that can cause severe personal injury, death, equipment damage, or property damage if notice is ignored. EA_Inspector User Guide 9 Danger is used to alert personnel to the presence of a hazard that will cause severe personal injury, death, equipment damage, or property damage if the notice is ignored. New in release 3.6 EA_Inspector Manager and EA_Inspector introduce the following new features:
support for Gas Valve module
support for 900 MHz HAN devices
support for enabling/disabling an RF transmitter Changes in release 3.6 Elster made no significant changes in EA_Inspector 3.6. EA_Inspector User Guide 1 INTRODUCTION This document provides comprehensive operating instructions for the use of the EA_Inspector handheld and software. About handheld devices Handheld devices are lightweight and easy to use handheld computers for troubleshooting EnergyAxis meter communications using touch screen technology. About This manual This guide provides instructions for setup, operation and troubleshooting of the handheld device. It is structured for use as an adjunct to Elster system training, as well as a standalone instruction guide and reference. The screen shots shown in various illustrations may vary slightly from your handheld's display. Audience This document is designed for utility industry meter readers and supervisory staff. In order to establish appropriate levels of detail for the material, this document assumes the following:
The user is experienced in reading meters of the type currently compatible with Elster meters and possesses all the skills necessary to conduct meter reading by conventional means.
The user has little or no prior expertise with automated metering infrastructure (AMI) technology.
The user is competent in the basic use of computers and software. New users If you are new to Elster AMI products, or are new to AMI products in general, please take some time to go through all the sections of the user guide. Existing users If you are already familiar with Elster AMI products, you will still find it helpful to go through the Introduction and detail sections to understand how the features of the handheld device work together and what information is needed to perform each feature. EA_Inspector User Guide Introduction What is the EnergyAxis System?
11 The EnergyAxis System (Figure 1-1) is designed for residential and commercial and industrial (C&I) metering automation of electricity, gas and water. It is composed of up to three parts:
1. EnergyAxis Management System (EA_MS) that reads gatekeepers to gather meter data, analyzes RF LAN performance, and exports an XML file of all read data for importing into various enterprise systems such as billing, work order management, outage management, etc. 2. One or more 900 MHz radio frequency (RF) networks composed of an EA_Gatekeeper and up to 1024 or 2048 of the following meters:
REX, REX2, and gREX meters equipped with an EA_NIC
optional service control switch for remote reconnection/disconnection
optional ZigBee communications option board for home automation
(REX2 meters only)
A3 ALPHA meters with the EA_NIC (EnergyAxis network interface card)
water meters equipped with EA_Water Module (900 MHz RF radio)
gas meters equipped with EA_Gas Module (900 MHz RF radio) 3. Optional one or more home automation networks (HAN) composed of a REX2 meter with ZigBee comm option and one or more ZigBee-enabled home area devices (HAD) - for example, programmable thermostat, in home display, or load control device. EA_Inspector User Guide Introduction Figure 1-1. EnergyAxis System 12 Each gatekeeper gathers and stores meter data from its registered node meters and associated water and gas modules and manages the EA_LAN. These gatekeepers upload the data to the EnergyAxis Management System (EA_MS) via a public or private WAN either on a scheduled or on-demand basis. Each REX and REX2 meter, EA_Repeater and A3 ALPHA node can act as repeaters that relay meter data from downstream, or descendent, meters up to the gatekeeper. When a repeaters RF transmission capability is blocked, the gatekeeper determines that something is wrong and initiates a node scan. The node scan re-builds the 900 MHz network bypassing the faulty node. In this manner, the network is called proactive and self-healing. EA_Inspector User Guide Introduction 13 Figure 1-2. EnergyAxis proactive, self-healing mesh network EnergyAxis tools Elster provides the following software tools for use with the EnergyAxis System:
EA_Inspector
EA_InstallerPlus These tools use the Radix FW950 handheld. If you are currently using the Radix FW900, contact your Elster representative for details on upgrading to the FW950 handheld. The tools require the following additional Elster software installed on a computer:
EA_InstallerPlus requires Route Manager
EA_Inspector requires EA_Inspector Manager The table below details the hardware and software compatibility of EA_Inspector and EA_InstallerPlus. Hardware Platform Radix FW900a Rel 1.0 EA_Inspector Rel 2.0 Rel 3.0 PI_900 Rel 1.0 EA_InstallerPlus Rel 2.0 EA_Inspector User Guide Introduction 14 Rel 1.0 N/A N/A Hardware Platform Radix FW950 Module Support EA_Water v1.0 EA_Water v2.0 EA_Gas v1.0 EA_Gas v2.0 EA_Inspector Rel 2.0 Rel 3.0 PI_900 Rel 1.0 EA_InstallerPlus Rel 2.0 N/A N/A N/A N/A N/A N/A N/A N/A a. The Radix FW 900 hardware is obsolete. Contact Elster for upgrades to Radix FW 950. EA_InstallerPlus Once the Radix handheld is synchronized using Route Manager, routes and accounts are loaded onto the handheld device. The user takes the handheld into the field to install EA_Gas or EA_Water modules. Figure 1-3. EA_InstallerPlus handheld operation Once the modules have been successfully installed, the user resynchronizes the handheld using Route Manager. Route Manager is used to create the CIS files for importing into EnergyAxis Management System (EA_MS). It also creates marriage files for the EA_Gas and EA_Water modules that are installed in the field. If EA_InstallerPlus has read any meters, the reading data is exported as AMRDEF files that can be imported into Billing or CIS systems. EA_Inspector User Guide Introduction 15 EA_Inspector and EA_Inspector Manager The EA_Inspector is a tool for use with EnergyAxis System. EnergyAxis devices are equipped with RF modules that transmit meter data to gatekeepers through the EA_LAN. In turn, the gatekeepers transmit the data to the EA_MS. The EA_LAN occasionally may need troubleshooting to locate problems and EA_Inspector is the tool designed to locate these problems. EA_Inspector also performs firmware upgrades for devices in the field. EA_Inspector can also help locate unknown meters or determine the best placement for an EA_Repeater. Before going into the field, the user synchronizes the handheld with EA_Inspector Manager. This loads the meters SN/LANID and LAN encryption seeds for communicating with devices operating in encrypted mode. Figure 1-4. EA_Inspector Once the functions have been performed in the field, the resynchronized the handheld using EA_Inspector Manager. EA_Inspector Manager is then used to export GPS coordinates, TOU and demand data and AMRDEF files. EA_Inspector User Guide 2 ABOUT THE HANDHELD About the handheld The handheld is a Radix device that functions as the platform handheld installation tool for Elsters EA_Gas Module and the EA_Inspector handheld. The handheld is a rugged Radix handheld computer with the EnergyAxis network interface (EA_NIC) card installed. This handheld allows field personnel to install the EA_Gas Module onto gas meters as well as perform troubleshooting tasks for EnergyAxis meter RF communications. Figure 2-1. Radix FW950 handheld (Style No. 7S1501G002) Radix specifications
Windows CE 5.0
.NET Framework 1.1 or 2.0
Marvell PXA270, 520MHz processor
128 MB RAM 512 MB flash drive
3.5 (89mm) 240 x 320 TFT 65K Color industrial grade touch screen
48-key ergonomic keypad with separate numeric keys
User replaceable lithium-ion battery pack, 3 hour charge, up to 8 hours use
EnergyAxis network interface card (EA_NIC)
Elster software
RF Transmitter - 900 MHz
RF Receiver - 900 MHz
FCC compliance: Part 90 and Part 15. The FCC ID is G8JHHI03.
Operating temperature: -4 F to +140 F (-20 C to + 60 C)
USB, Ethernet, serial, IPP, multiple communications ports EA_Inspector User Guide About the handheld 17
IP-67 rated (1 meter submersion)
Elster nose cone is IP-67 rated (1 meter submersion)
MIL-STD-810F method - 1.5 meter drop onto concrete test
Optional - the Radix handheld supports using an external antenna for use with the AC 250 Remote Meter Disconnect (RMD) valve control module. Figure 2-2. Radix FW950 with external antenna (Style No. 1C12455G01) Safe RF exposure using external antenna The antenna used for the Radix transmitter must be installed to provide a separation distance of at least 8 inches (20 cm) from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Basic operation The handheld is pre-loaded with the EA_Inspector software for troubleshooting EnergyAxis System RF communications. EA_Inspector Manager is used to synchronize the handheld with a host computer. This synchronizing copies files between the handheld and the host computer. Before EA_Inspector can be run, EA_Inspector Manager must load the user credentials (user name and password) onto the handheld. After the first synchronization, the handheld is ready to be used in the field. Transmission accuracy The accuracy of transmitted data is insured in two ways:
the meter only replies after detection of its unique ID (serial number) EA_Inspector User Guide About the handheld 18
the EA_NIC and module transmits an error-detection code with the meter data that is used by the handheld to confirm that the data has been received without errors. EA_Inspector User Guide About the handheld Navigating the software 19 Simple menu commands allow access to the software functions. These commands fall into the following categories:
Main Menu RF Troubleshooting Ping Registered node locator Unregistered node locator Gas/Water Comms Read Meter Data Read Current Data Read Previous Data Connect/Disconnect Load Side Power Secondary Relay Gas Valve Control RF Control Config Meter HAN Broadcast Meter Association EA_Water Module Demand Reset Firmware Upgrade Home Area Network ZigBee HAN 900 MHz HAN HH Config HH settings EA Defaults One shot ping test Continuous ping test Node to node ping test Read from Electric Read from Gas/Water Read Current State Load Side Voltage Check Connect Disconnect Read Current State Open Relay Close Relay Read Open Close Read Current State Disable RF (Transmitter) Enable RF (Transmitter) Read Current State Start - turn ON End - turn OFF View Devices HAN NIC Info Commission Ping Decommission Configure General Pricing Messaging Firmware Upgrade EA_Inspector The EA_Inspector is a tool for use with EnergyAxis System. EnergyAxis devices are equipped with RF modules that transmit meter data to EA_Gatekeepers through the EA_LAN. In turn, the gatekeepers transmit the data to the EnergyAxis Management System (EA_MS). The EA_LAN occasionally may need EA_Inspector User Guide About the handheld 20 troubleshooting to locate problems and EA_Inspector is the tool designed to locate these problems. EA_Inspector also performs firmware upgrades for devices in the field. EA_Inspector can also help locate unknown meters or determine the best placement for an EA_Repeater. Figure 2-3. Handheld-to-meter RF communication This device performs the following actions:
ping test
locate node
read meter data
gas/water comms
disconnect and reconnect meters
update firmware
configure meters
manage home area network devices Database warning Do not attempt to modify or edit any of the database tables or files outside of the Elster handheld / EA_Inspector Manager environment without prior authorization by Elster technical support personnel. Unauthorized manipulation of these files may void your software service agreements. EA_Inspector User Guide 3 OPERATING THE HANDHELD Commonly used keys The handhelds keyboard allows the user to access software functions. Handhelds respond to the keystrokes independent of hardware. Note:
All letters are assumed to be upper case. Function keys <F1> -
<F4> are also used. Figure 3-1. Radix handheld keyboard Radix R button Arrow keys
<Esc>
Powers on the device
Cancels operation
Exits screen
<Enter>
In menus/list boxes, selects item
In editable field, submits entry EA_Inspector User Guide Operating the handheld 22 Arrow keys These keys (<Up>, <Down>, <Left>, and <Right>) are used to navigate directionally in the screen.
<Tab>
Navigates between fields within the current screen (for example, messages and search). Entering responses (Yes/No) You respond to questions using either of the following methods:
Tap the button Yes or No with the stylus
Press <Y> or <N> on the keyboard
Moving to the desired button by using left/right arrow keys and pressing
<Enter> when the button is highlighted Using the stylus Use the stylus to tap a command button or to move focus to a data entry field. If you do not have a stylus, use the tip of your fingernail (not the soft pad of your finger). Turning the device on and off To turn the handheld on, press and hold any key until the handheld turns on. The handheld turns off automatically after the handheld had been idle for more than one minute off the charging cradle; the idle timeout is configurable. Charging the device Place the handheld in its cradle to recharge the battery. The red Battery Status Light on the top right corner of the handheld will flash on and off while the battery is charging. Once that battery is fully charged, the status light will remain on. Resetting the handheld device To reset the handheld:
1. Hold down the <R> + <X> + <> keys down simultaneously for several seconds. 2. Release the keys when the screen goes blank. 3. Recalibrate the touch screen as directed. Note:
Resetting the handheld in the cradle will remove the EA_Inspector application short-cut from the desktop. EA_Inspector User Guide Operating the handheld 23 Opening EA_Inspector To access EA_Inspector:
1. From the handhelds desktop, select the EA_Inspector icon and press
<Enter>. Figure 3-2. Handheld desktop Figure 3-3. EA_Inspector splash screen The EA_Inspector splash screen displays. The EA_NIC loads the EA_Inspector firmware. EA_Inspector User Guide Operating the handheld 24 Note:
If both PI 900 and EA_Inspector software are installed on the handheld and the current EA_NIC firmware is for PI 900, you will see the RF Firmware Load screen informing you that the correct firmware is being loaded in the EA_NIC of the handheld. If only EA_Inspector software is installed you will see the RF Firmware Load screen only if EA_Inspector detects a firmware file with a different version in the handheld than the existing EA_NIC firmware version. If the firmware file version is higher than the current firmware version in EA_NIC, EA_Inspector will upgrade the EA_NIC firmware. Otherwise, EA_Inspector will ask the user
"Are you sure you want to update vm.m over vn.n?
Figure 3-4. Loading firmware Figure 3-5. Firmware loaded 2. Click OK to acknowledge the firmware is loaded. The login screen displays. See Logging in to the handheld on page 25 for instructions on logging in to EA_Inspector. EA_Inspector User Guide Operating the handheld 25 Logging in to the handheld Before you can operate the EA_Inspector on the handheld, you must first synchronize the handheld with EA_Inspector Manager. This ensures that users credentials are downloaded to the handheld. See the EA_Inspector and EA_Inspector Manager Installation and Administration Guide for details on synchronizing the handheld with EA_Inspector Manager. Note:
If the expiration date is passed, you cannot log in to EA_Inspector. You must have a Security Admin synchronize the handheld with EA_Inspector Manager to reset the HH expiration date. The Login ID and password are not case sensitive. So you do not need to be concerned about typing upper and lower case letters. To login to EA_Inspector:
Note:
1. Enter your Login ID. Note:
A Security Admin cannot log in to EA_Inspector. The Security Admin privilege applies to EA_Inspector Manager only. Figure 3-6. Login screen 2. Enter your Password. 3. Click OK. EA_Inspector displays the Main Menu. OR If the expiration date has passed, a note displays. Your system administrator will need to synchronize the handheld with EA_Inspector Manager to change the handhelds expiration date. EA_Inspector User Guide Operating the handheld Figure 3-7. Handheld expiration 26 OR If the EA_MS meter and LAN ID data has not been downloaded to the handheld and the user does not have Allow LAN ID privilege, a message displays that the file is missing. The system administrator needs to download the file from EA_MS and synchronize the handheld using EA_Inspector Manager. See the EA_Inspector and EA_Inspector Manager Installation and Administration Guide for details. If you have Allow LAN ID privilege and no EA_MS meter and LAN ID file exists in the handheld but Use LAN ID is disabled, EA_Inspector will automatically enable Use LAN ID. Figure 3-8. EA_MS meter and LAN ID file not on handheld No SN/LAN ID file but No SN/LAN ID file but EA_Inspector User Guide Operating the handheld 27 Figure 3-9. EA_Inspector Main Menu Holding the handheld for meter reading When using a handheld device to read a meter, hold the handheld device upright and at a distance of at least 1 foot from the meter. Note:
The stronger RF signals radiate out of the extended antenna from the front and back of the cover. Figure 3-10. Handheld-to-meter RF communication 1 foot EA_Inspector User Guide 4 ABOUT EA_INSPECTOR SOFTWARE After successfully logging into the handheld device, you will see the main menu screen. Figure 4-1. EA_Inspector Main Menu The main menu screen allows the selection of the following modes:
1. RF Troubleshooting
Ping
Locate node (registered and unregistered)
Gas/Water Comms 2. Read Meter Data
Read Current Data
Read Previous Data 3. Connect/Disconnect
Load Side Power:
Read current state
Load side voltage check
Connect
Disconnect
Gas Valve Control
Read EA_Inspector User Guide About EA_Inspector software 29
Open
Close
RF Control
Read Current State
Disable RF (Transmitter)
Enable RF (Transmitter)
Secondary Relay:
Read Current State
Open Relay
Close Relay 4. Configure Meter
EA HAN Broadcast
Meter Associations
EA_Water Module
Demand Reset
Firmware Upgrade 5. Home Area Network
ZigBee HAN
Ping
Devices
Channels
HAN NIC Info
900 MHz HAN
Commission
Ping
Configure
Decommission 6. HH Configuration
HH Settings
EA Defaults Navigating the software Instead of using the stylus to navigate the software, you can press the number preceding the command. For example, from the main menu screen you can press the keys to access the commands:
Key Command
<1>
<2>
<3>
<4>
<5>
<6>
<0>
RF Troubleshooting Read Meter Data Connect/Disconnect Configure Meter Home Area Network HH Configuration Exit EA_Inspector User Guide About EA_Inspector software 30 User privileges You can also use the arrow keys to navigate up and down the list of commands and then press <Enter> to execute the command. Additionally, the first letter of each button label is an accelerator key for that function. For example, <S> for Save, <P> for Ping, <C> for Cancel, etc. <ESC> can be used for Cancel or for exiting any menu. Depending on the privileges set by the system administrator when adding a user in EA_Inspector Manager, the user may use the LAN ID or the Serial Number of a device. Refer to the EA_Inspector and EA_Inspector Manager Installation and Administration Guide for details. If the user has the Allow LAN ID privilege, the user may use the devices LAN ID on data entry screens. If the user does not have the Allow LAN ID privilege, the user must enter the devices Serial Number (S/N) on data entry screens. Note:
Note:
To use MAS 6.2 or earlier, you must have Allow LAN ID privileges. If Allow LAN ID is disabled and the EA_MS 7.0 meter name and LAN ID data have not been downloaded to the handheld, the user will not be able to use EA_Inspector. See Downloading meter and LAN ID information on page 33 for details. In addition to the user having the proper privileges to Allow LAN ID, the handheld itself must be enabled to Use LAN ID. See Configuring handheld settings and utility IDs on page 170 for details on configuring the handheld to use LAN IDs. Saving notes and GPS data To enter any action notes or collect GPS data:
1. Click Save on any screen. The Notes screen displays allowing you to enter any notes regarding the activity. Figure 4-2. Notes screen EA_Inspector User Guide About EA_Inspector software 31 2. Additionally, you can click GPS to collect the GPS coordinates for the handhelds current location at the time of the communication. The GPS Details screen displays. Figure 4-3. GPS Details screen The GPS Details screen indicates the status of the attempt to get GPS coordinates. A successful read displays a status of GPS Info Completed. 3. If the GPS read fails, press Retry or <R> to retry the operation. 4. Click OK to exit the screen and save the coordinate values. Click Cancel to return to the previous screen without GPS values. Exiting EA_Inspector 1. While the Main Menu screen is open, press <Esc> or press Exit to exit the software. A dialog displays asking you to confirm you wish to exit. EA_Inspector User Guide About EA_Inspector software Figure 4-4. Exiting EA_Inspector 32 2. Use <Tab>, <Left> or <Right> arrow keys to select the response. OR Touch Yes or press <Y> or press <Enter> when the button is highlighted to accept the selection. Touch No or press <N> or press <Enter> when the button is highlighted to cancel. Exiting from the login screen To exit without logging in:
1. From the Login screen, press Exit. A dialog displays asking you to confirm you wish to exit. EA_Inspector User Guide About EA_Inspector software Figure 4-5. Exiting EA_Inspector 33 2. Use <Tab>, <Left> or <Right> arrow keys to select the response. OR Touch Yes or press <Y> or press <Enter> when the button is highlighted to accept the selection. Touch No or press <N> or press <Enter> when the button is highlighted to cancel. EA_Inspector User Guide 5 PERFORMING A PING TEST About ping tests A ping test sends an RF command to an EnergyAxis RF module (EA_NIC) or meter and retrieves the devices ID and serial number. A ping test sends ten packets, receives ten packets in response and reports the average received signal strength indication (RSSI) from the ten attempts. RSSI is displayed in decibel milliWatts (dBm) except for Node to node ping test which uses the range of 0 to 7 where 0 indicates no signal and 1 indicates the best (or maximum) RSSI and 7 indicates the worst RSSI:
RSSI Strength (in dBm) 0 1 2 3 4 5 6 7 no signal
> -40
-40 and > -50
-50 and > -60
-60 and > -70
-70 and > -80
-80 and > -90
-90 best worst The continuous ping test performs multiple ping tests in sequence. EA_Inspector User Guide Performing a ping test 35 Accessing ping test menu To access the Ping Test menu:
1. From the Main Menu, select RF Troubleshooting. Figure 5-1. EA_Inspector Main Menu Figure 5-2. RF Troubleshooting menu The RF Troubleshooting menu displays. The RF Troubleshooting menu displays. 2. From the RF Troubleshooting menu, select Ping. EA_Inspector User Guide Performing a ping test Figure 5-3. Ping Test menu 36 3. The Ping Test menu allows you to select from the following list of ping tests:
One shot ping test
Continuous ping test
Node to node ping test One shot ping test To perform a one shot ping:
1. From the Ping Test menu, select One Shot. The One Shot Ping Test menu displays. Note:
Depending on the type of utility, you may see the One Shot Ping Test menu for an electric, gas and water utility or the One Shot Ping Test menu for an electric and gas utility. However, if the handheld is set up for electric only, you will not see the One Shot Ping Test menu. Instead you will see the Ping Test input screen. EA_Inspector User Guide Performing a ping test 37 Figure 5-4. Ping menu for electric, gas and water utility Figure 5-5. Ping menu for electric and gas utility 2. The One Shot Ping Test menu allows you to select from the following ping tests:
1) One shot ping of electric meter 2) One shot ping of gas module 3) One shot ping of a one-way water meter 4) One shot ping of two-way water meter EA_Inspector User Guide Performing a ping test 38 One shot ping of electric meter To perform a one shot ping of an electric meter (REX, REX2, EA_Repeater, EA_Gatekeeper or A3 ALPHA node):
1. From the One Shot Ping Test menu, select Electric. See One shot ping of a EA_Gatekeeper on page 41 for details on pinging a gatekeeper. EA_Inspector displays the ping test input screen. Figure 5-6. Ping test input screen Use LAN ID unchecked Use LAN ID uneuceh 2. Enter the ID of the electric meter to be pinged. Note:
To use the LAN ID to ping devices, you must have Allow LAN ID privilege (see EA_Inspector and EA_Inspector Manager Installation and Administration Guide for details) as well as Use LAN ID enabled on the handheld (see Configuring handheld settings and utility IDs on page 170 for details. To use the meters serial number to ping devices, your system administrator must download EA_MS meter and LAN ID data file from EA_MS 7.0 and synchronize the file to the handheld. 3. Check if the device Is a GK (gatekeeper). 4. Click Ping. The ping test occurs and the input screen displays the results as they are received. EA_Inspector User Guide Performing a ping test 39 Figure 5-7. Successful ping test results - REX2 meter Serial No. not in database Note:
If the entered ID is not in the downloaded EA_Inspector file, the display lists the ID and a message that the specified ID is unknown. The ping test results displays the following information:
Item Description GK (Gatekeeper) Indicates the pinged meters registered gatekeeper. Parent Level/Desc Total kWh Host/RadioFW Packets RSSI Meter RSSI Indicates the parent node (or repeater) of the pinged meter. Example, 2/1 - The 2 (Level) indicates the node level from the registered gatekeeper of the pinged meter (for example, a node level of 2 indicates that the pinged meter communicates with its registered gatekeeper through one repeater meter); the 1 (Desc) indicates the number of repeater descendants below. Indicates the Total kWh in the pinged meters register. Indicates the firmware version for the host and the radio of the pinged meter. Indicates the number the packets received/number of sent. For example, 7/10 indicates that 7 out of 10 packets were received. Indicates the EA_NICs received signal strength indicator in dBma. For REX2 meters FW 3.0 or higher, indicates the meters received signal strength indicator (in dBm). a. Decibel milliwatts (also dBmW). EA_Inspector User Guide Performing a ping test 40 Figure 5-8. Communication warnings If you receive a communication error or warning message [Figure 5-8], see Communication mode errors and warning messages on page 176 for details on troubleshooting communication problems. 5. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Performing a ping test 41 Figure 5-9. Entering notes for saving to log 6. Use the keyboard to enter any notes regarding the test. 7. Press <Enter> to save your notes to the activity log and exit the test. OR Press <Esc> to exit the test without saving your notes. One shot ping of a EA_Gatekeeper To perform a one shot ping of a EA_Gatekeeper (both enclosure-based and in an A3 ALPHA meter):
1. From the One Shot Ping Test menu, select Electric. EA_Inspector displays the ping test input screen. 2. Check Is GK (Gatekeeper). 3. Enter the ID of the gatekeeper to be pinged. 4. Click Ping. EA_Inspector User Guide Performing a ping test 42 Figure 5-10. One shot ping of a gatekeeper The ping test occurs and the input screen displays the results as they are received. Figure 5-11. Successful ping of gatekeeper 5. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Performing a ping test 43 One shot ping of gas module To perform a one shot ping of a gas meters RF module:
1. From the One Shot Ping Test menu, select Gas. EA_Inspector displays the ping test input screen. Figure 5-12. Ping test input screen 2. Enter the ID of the gas module to be pinged. 3. Click Ping. EA_Inspector prompts you to hold a magnet on the gas module for 3 seconds. EA_Inspector User Guide Performing a ping test Figure 5-13. Hold magnet prompt 44 4. Hold the magnet on the bottom left of the gas module approximately 0.5 inches in from the left edge (see Figure 5-14, Figure 5-15, and Figure 5-16). Figure 5-14. Holding magnet on gas module v1.0 EA_Inspector User Guide Performing a ping test 45 Figure 5-15. Holding magnet on gas module v2.0 The EA_Gas v3.0 module requires a magnet swipe unless it is operating in Mobile mode or in Hybrid (Fixed and Mobile) mode. Figure 5-16. Holding magnet on gas module v3.0 The ping test occurs and the input screen displays the results as they are received. EA_Inspector User Guide Performing a ping test 46 Figure 5-17. Successful ping test results The ping test results displays the following information:
Item ID Read Status drop list PreDiv Description Indicates the serial number ID of the EA_Gas module. Indicates the index reading (that is, gas usage).
EncReadErr - a problem has occurred when reading an encoder-type water module; it means a bad digit was read. If Tamper is also set, it means a complete read failure.
RESET_ERROR: the module has been reset since the last clear data. This flag is always set at power up, but will be cleared at final assembly, and at install.
TiltTmpr - - Indicates the meter has a tilt tamper condition in effect.
SwitchTmpr - for Water modules this indicates a Leak condition has been detected; indicates the meter has a switch tamper condition in effect as the result of holding a magnet next to the gas module for more than 5 minutes.
LowBattery - indicates that the battery has fallen below the set threshold after a transmit; this is a latched status.
BackFlow - for water modules with encoder-type registers; indicates a back flow condition has been detected
OverLimit - for water modules with encoder-type registers; indicates an over limit condition has been detected
ModuleErr- indicates a configuration error, CRC error, or EEPROM write error has occurred; this is a latched status. Indicates the Predivider; the number used to convert meter pulses to index usage value. A predivider of 50 means that 50 pulses received from the meter converts to one index read. EA_Inspector User Guide Performing a ping test 47 Item Description PCF Time Trans period Trans var Firmware Indicates the pressure compensation factor used to adjust the meter reading for billing. Indicates the date and time kept in the module. Indicates the number of hours between gas module transmissions of data to its associated gatekeeper. For example, if Trans period is 4 hours, the gas module transmits its data to the gatekeeper every 4 hours. Indicates the window time for the gas module to transmit its data. For example, if the Trans period is 4 hours and the Trans variance is 4 hours, the gas module transmits its data to the gatekeeper at a randomly selected time between 4 AM and 8 AM. Indicates the firmware version used by the EA_Gas module. 5. If the display indicates one or more tamper statuses, click Clear Status to clear the statuses from the module. Note:
If a tamper status is not in effect, the Clear Status button will appear disabled. Figure 5-18. Clearing a status 6. Click More to view more information on the gas meter and module. EA_Inspector User Guide Performing a ping test 48 Figure 5-19. View more information The More screen displays the following additional information about the gas meter:
Item Description SubCount IntDiv/Len DailySnapShot Style Assembly DST OPMode Indicates the pulse count stored internally in the meter before the predivider is applied to obtain the meter read. Indicates the Interval Divisor and Length in minutes for determining interval data. Indicates the time of the day at which the meter read is recorded for the daily read. Indicates the Elster style number for the gas module. Indicates the Elster assembly serial number. Indicates the time of the daylight saving time change followed by the recurring day and month for the Spring and Fall DST change dates. For example, 2nd Sun/3 indicates the second Sunday in March and 1st Sun/11 indicates the first Sunday in November. Indicates the operating mode of the meter:
0 - EnergyAxis System - the default network mode set after installation using the PI 900 handheld software
1 - Walk By/Drive By
2- EAHybrid - Future use
3- Legacy - Future use
4 - DeepSleep - factory shipped mode
5 - Burn-in - mode used during factory configuration 7. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Performing a ping test 49 One shot ping of a one-way water meter To ping a one-way or two-way water module, you must perform a Find that reports the data transmitted by the water module after a magnet triggers an RF transmission. See One shot ping of two-way water meter on page 51 for details on pinging a two-way water module. To perform a one shot ping of a one-way water meters RF module:
1. From the One Shot Ping Test menu, select Water. EA_Inspector displays the ping test input screen. Figure 5-20. Ping test input screen 2. For a one-way water module, click Find. EA_Inspector prompts you to hold a magnet on the water module for 3 seconds. EA_Inspector User Guide Performing a ping test Figure 5-21. Hold magnet prompt 50 3. Lift the cover over the water meter. 4. Hold the magnet on the bottom center of the water module (see Figure 5-22 and Figure 5-22). Figure 5-22. Holding magnet on water meter module 1.0 The ping test occurs, the water module transmits one packet of data that the input screen displays. EA_Inspector User Guide Performing a ping test 51 Figure 5-23. Successful ping test results The ping test results displays the following information:
Item Description ID LAN ID EncReg Mt Read Status Indicates the serial number ID of the EA_Water module. Indicates the LAN ID for the EA_Water module. Indicates the encoder register number. Indicates the meter reading (that is, total water usage). Indicates the status of the meter or module:
Bad Digit - indicates data received from the encoding register was corrupted
Leak - alarm indicating the meter detected a possible
No Read - indicates that module did not receive data leak from the meter
Tamper - alarm indicating the meter detected a possible tamper event 5. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. One shot ping of two-way water meter You can perform a standard ping test a two-way EA_Water 2.0 module. Two-way water modules may be either encoder-based modules or pulse-based modules. See One shot ping of a one-way water meter on page 49 for details on pinging a one-way water meter. EA_Inspector User Guide Performing a ping test 52 To perform a one shot ping of a two-way water meters RF module:
1. From the One Shot Ping Test menu, select Water. EA_Inspector displays the ping test input screen. Figure 5-24. Ping test input screen Encoder-based Pulse-based EA_Inspector prompts you to hold a magnet on the water module for 3 seconds to waken the module. The EA_Water v3.0 module requires a magnet swipe unless it is operating in Mobile mode or in Hybrid (Fixed and Mobile) mode. Figure 5-25. Holding magnet on water meter module 2.0/3.0 2. For a two-way water module, click Ping. EA_Inspector pings for any two-way water modules within range. The water module responds to the ping. EA_Inspector User Guide Performing a ping test 53 Figure 5-26. Successful ping two-way water module Encoder-based Pulse-based 3. Click Clear Status to clear the statuses in the module. The handheld displays the results after the statuses are cleared. 4. Click More to view additional information. Figure 5-27. Clear statuses More screen 5. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Performing a ping test Continuous ping test 54 A continuous ping test performs multiple ping tests lasting for the number of minutes specified by the Test Time with a delay time of a specified number of Seconds Between Pings. For example, by default, a continuous ping test would perform a ping test lasting 2 minutes with a delay of 5 seconds between ping tests on an electricity meter. Note:
Note:
For a continuous ping on a gas module or a two-way water module, the time between pings is 0.8 seconds and cannot be configured. You cannot perform a continuous ping test on a one-way water meter. You can perform a FInd on a one-way water meter. See One shot ping of a one-way water meter on page 49 for details. The continuous ping test performs multiple ping tests of an EA_Gas module, REX, REX2 and A3 ALPHA meters and EA_Gatekeeper and EA_Repeater. To perform a continuous ping test:
1. From the Ping Test menu, select Continuous. The Continuous Ping Test menu displays. Figure 5-28. Continuous ping menu and settings 2. From the Continuous Ping Test menu, you can select to perform one of the following:
1) Continuous ping of electric meter 2) Continuous ping of gas or two-way water module 3) Editing continuous ping test settings EA_Inspector User Guide Performing a ping test 55 Continuous ping of electric meter To perform a continuous ping of an electric meter (REX, REX2, EA_Repeater, EA_Gatekeeper or A3 ALPHA node):
1. From the Continuous Ping Test menu, select Electric. See Continuous ping of a gatekeeper on page 57 for details on pinging a gatekeeper. EA_Inspector displays the ping test input screen. Figure 5-29. Ping test input screen 2. Enter the ID of the electric meter to be pinged. 3. Click Ping. The ping test occurs and the input screen displays the results as they are received. EA_Inspector User Guide Performing a ping test 56 Figure 5-30. Result of continuous ping of electric meter Only REX2 meters with FW 3.0 or higher return Meter RSSI. Note:
The continuous ping test continues displaying the results of each test until the testing is complete. Figure 5-31. Continuous ping test complete The ping test results display the number the packets received/number of sent, RSSI. For example, 9/10,-23, -19, indicates that nine packets were received out of ten packets sent for an RSSI of -23 dBm and a meter RSSI of -
19 dBm. EA_Inspector User Guide Performing a ping test 57 4. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Continuous ping of a gatekeeper To perform a continuous ping of an A3 ALPHA gatekeeper:
1. From the Continuous Ping Test menu, select Electric. EA_Inspector displays the ping test input screen. 2. Check Is GK (Gatekeeper). Figure 5-32. Continuous ping test - gatekeeper 3. Enter the ID for the gatekeeper. EA_Inspector User Guide Performing a ping test 58 Figure 5-33. Continuous ping test - gatekeeper Figure 5-34. Continuous ping test - gatekeeper 4. Click Ping. 5. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Performing a ping test 59 Continuous ping of gas or two-way water module To perform a continuous ping of a gas or two-way water meters RF module:
1. From the Continuous Ping Test menu, select Gas/Water. EA_Inspector displays the ping test input screen. Figure 5-35. Ping test input screen 2. Click Ping. EA_Inspector prompts you to hold a magnet on the gas/water module for 3 seconds. See Figure 5-14 for an illustration on how to hold the magnet on a gas module. See Figure 5-22 for an illustration on how to hold the magnet on a water module. EA_Inspector User Guide Performing a ping test 60 Figure 5-36. Hold magnet prompt The ping test occurs and the input screen displays the results as they are received. Figure 5-37. Result of continuous ping of gas RF module The continuous ping test continues displaying the results of each test until the testing is complete. The ping test results display the number the packets received/number of sent, RSSI. For example, 9/10, -22 indicates that nine packets were received out of ten packets sent for an RSSI of -22 dBm. EA_Inspector User Guide Performing a ping test 61 Node to node ping test 3. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. A node-to-node ping test signals a meter to ping another meter (whether a REX, REX2, EA_Repeater or A3 ALPHA meter). The node-to-node ping test requires the initiator node is a meter registered to a gatekeeper. Initiator Responder REX meter Note: REX meters FW 4.1 cannot initiate node to node ping tests. any meter Note: REX meters FW 4.1 and higher can respond to node to node ping tests. REX2 meter gREX meter EA_Repeater A3 ALPHA meter/node Note:
An A3 ALPHA gatekeeper cannot initiate or respond to a node-
to-node ping test. To perform a node-to-node ping test:
1. From the Ping Test menu, select Node to Node Ping. EA_Inspector displays the Node to Node Ping dialog. Figure 5-38. Node to node ping input screen 2. Enter the ID of the Initiator (the meter initiating the ping). 3. Enter the ID of the Responder (the meter to be pinged). 4. Click Ping. EA_Inspector User Guide Performing a ping test Figure 5-39. Ping in process 62 EA_Inspector displays the results of the node-to-node ping including the number of packets sent and the RSSI as a range of 0 to 7 where 0 indicates no signal and 1 indicates the best (or maximum) RSSI and 7 indicates the worst RSSI. Figure 5-40. Successful node-to-node ping 5. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector User Guide Performing a ping test 63 Editing continuous ping test settings EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector allows you to configure the following continuous ping test settings:
Ping packet repeats
Test time (in minutes)
Seconds between Pings (applies to electricity meters only) To change ping test settings:
1. From the Continuous Ping Test menu, select Edit Ping Settings. EA_Inspector displays the Ping Settings dialog. Figure 5-41. Edit continuous ping test settings 2. Edit the settings as needed:
Ping Packet Repeats - the number of additional packets transmitted at different frequencies within the 900 MHz unlicensed band For example, if packet repeats is set to the default of 2, a total of 3 packets
(1 packet plus an additional 2 packets) would be send over each of 3 different frequencies in the 900 MHz band.
Test Time (in minutes) - the duration time (in minutes) of the ping test
Seconds between Pings - the delay time (in seconds) between ping tests;
applies to electricity meters only Note:
For a continuous ping on a gas module, the time between pings is 0.8 seconds and cannot be configured. 3. Click Save to save your changes. You are ready to perform a continuous ping test using the changed settings. EA_Inspector User Guide 6 LOCATING A NODE About locating nodes EA_Inspector is capable of locating registered and unregistered REX, REX2 and A3 ALPHA node electricity meters. Note:
Note:
Elster recommends disabling EA_Inspector encryption before locating a registered or unregistered node, especially utilities supporting both unecrypted and encrypted LAN communications. See Configuring handheld settings and utility IDs on page 170 for details on disabling LAN encryption. Gas and water modules are battery operated devices that remain in a sleeping state until they are awakened (by magnet swipe for one-way modules or by receiving a waken signal for two-way modules). They cannot be located using the Registered Node or Unregistered Node Locator functions. Accessing node location menu To access the Locate Node test menu:
1. From the Main Menu, select RF Troubleshooting. Figure 6-1. EA_Inspector Main Menu The RF Troubleshooting menu displays. EA_Inspector User Guide Locating a node 65 Figure 6-2. RF Troubleshooting menu 2. From the RF Troubleshooting menu, select from the following:
Registered node locator
Unregistered node locator Registered node locator The Reg Node Locator command allows you to perform the following node locate functions:
Find all IDs
Finding an ID Note:
The accelerator key for Find All is <A> and the key for Find ID is
<I>. Find all IDs To find all registered nodes:
1. From the RF Troubleshooting menu, select Reg Node Locator. 2. Select Find All. EA_Inspector commands all registered nodes to respond. EA_Inspector User Guide Locating a node Figure 6-3. Find All nodes 66 Figure 6-4. Find all registered nodes results EA_Inspector displays a listing of registered nodes including the following information:
Item ID Description Indicates the Serial Number or the LAN ID of the registered node (depending on user privelges). EA_Inspector User Guide Locating a node 67 Item Node Level Gatekeeper RSSI Description Indicates the node level from the registered gatekeeper of the pinged meter. For example, a node level of 2 indicates that the pinged meter communicates with its registered gatekeeper through one repeater meter. Indicates the pinged meters registered gatekeeper. Indicates the received signal strength indicator (RSSI) of the ping test. For example, -22 indicates an RSSI of -22 dBm. 3. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Finding an ID This function works on REX, REX2, EA_Repeater and A3 ALPHA node meters. See User privileges on page 30 for an explanation for using either Serial Number or LAN ID. To find a specific registered node:
1. From the RF Troubleshooting menu, select Reg Node Locator. 2. Enter the ID (Serial Number) or LAN ID of the node to be found. 3. Select Find ID. EA_Inspector commands the registered node to respond. Figure 6-5. Find an ID Use LAN ID kduneuceh Use LAN ID checked EA_Inspector User Guide Locating a node 68 Note:
To use the LAN ID to ping devices, you must have Allow LAN ID privilege (see EA_Inspector and EA_Inspector Manager Installation and Administration Guide for details) as well as Use LAN ID enabled on the handheld (see Configuring handheld settings and utility IDs on page 170 for details. To use the meters serial number to ping devices, your system administrator must download EA_MS meter and LAN ID data file from EA_MS 7.0 and synchronize the file to the handheld. Figure 6-6. Finding an ID EA_Inspector User Guide Locating a node Figure 6-7. Find completed 69 EA_Inspector displays the information of the registered node:
Item Description ID Node Level Gatekeeper RSSI Indicates the ID (Serial Number) or LAN ID of the registered node. Indicates the node level from the registered gatekeeper of the pinged meter. For example, a node level of 2 indicates that the pinged meter communicates with its registered gatekeeper through one repeater meter. Indicates the pinged meters registered gatekeeper. Indicates the received signal strength indicator (RSSI) of the ping test. For example, -22 indicates an RSSI of -22 dBm. 4. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Unregistered node locator EA_Inspector provides the Unregistered Node Locator function to find REX, REX2 and A3 ALPHA meters and EA_Repeaters that are not registered to a gatekeeper. EA_Inspector User Guide Locating a node 70 Figure 6-8. Finding an unregistered node To find an unregistered node:
1. From the RF Troubleshooting menu, select Unreg Node Locator. EA_Inspector displays the Unreg Node Locator dialog. Figure 6-9. Finding unregistered nodes 2. To find unregistered nodes within range of the handhelds RF card, click Find All. EA_Inspector pings to find unregistered nodes. EA_Inspector User Guide Locating a node 71 Any unregistered nodes that hear the command will return their IDs. Figure 6-10. Unregistered nodes found 3. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Locating a node 72 EA_Inspector User Guide 7 READING METER DATA The Read Meter Data command allows you to read TOU and demand data from an electricity meter. The meter data is then transferred into EA_Inspector Manager. Once in EA_Inspector Manager, EA_Inspector Manager posts the collected meter data to a pre-defined location in an AMRDEF format file (the same file type as used by EA_MS to deliver meter data). This method of obtaining meter data provides a mechanism for by-passing any gatekeeper or WAN problems that may impact the delivery of billing data. Accessing Read Meter Data menu Note:
You must have Read Billing privilege to read previous period data. Billing data is not shown in EA_Inspector. Instead, EA_Inspector displays the success of the read and the data stored for download. To see the current reading on a meter, use the One shot ping test. To access the Read Meter Data menu:
1. From the Main Menu, select Read Meter Data. Figure 7-1. EA_Inspector Main Menu The Read Meter Data menu displays. EA_Inspector User Guide Reading meter data 74 Figure 7-2. Read Meter Data menu Reading previous period data You can read the following data:
Current data collected (since the last demand reset)
Previous data collected (prior to the last demand reset) Note:
Note:
A demand reset is not automatically performed. If you are reading meter data for the purpose of billing, Elster recommends performing a demand reset prior to reading previous period data. If you are reading meter data for the purpose of billing, Elster recommends performing a demand reset prior to reading previous period data. To read previous period data from a meter:
1. From the Read Meter Data menu, select Read Previous Data. The Read Previous Data input screen displays. 2. Enter the LAN ID for the meter you want to read. 3. Click Read. EA_Inspector reads the previous period data. To view the meter data, synchronize the handheld with EA_Inspector Manager and EA_Inspector Manager will generate an AMRDEF XML file suitable for importing into EA_MS or other management system. EA_Inspector User Guide Reading meter data 75 Figure 7-3. Read previous data input screen 4. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Reading current period data To read current period data from a meter:
1. From the Read Meter Data menu, select Read Current Data. The Read Current Data input screen displays. Figure 7-4. Read current data input screen EA_Inspector User Guide Reading meter data 76 2. Enter the LAN ID for the meter you want to read. 3. Click Read. 4. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide 8 GAS/WATER COMMS About gas and water communication EA_Inspector allows you to read gas and water communication information from electricity devices (REX2 or A3 ALPHA nodes) or from gas or water devices. These data indentify the members of the modules communications table (that is, the specific repeaters that the gas and water modules are using to transmit their data). The communications tables are dynamic and adjust to network conditions and the success of the periodic transmission sessions. EA_Inspector also allows you to to query an electric meter or node about what devices are its children: the identity of the modules it communicates with is available from the meter itself. These meters keep a corresponding communications table with the identity of the water and/or gas modules it regularly communicates with. Accessing Gas/Water Comms menu To access the Gas/Water Comms menu:
1. From the Main Menu, select RF Troubleshooting. Figure 8-1. EA_Inspector Main Menu The RF Troubleshooting menu displays. EA_Inspector User Guide Gas/Water Comms 78 Figure 8-2. RF Troubleshooting menu 2. From the RF Troubleshooting menu, select Gas/Water Comms. The Gas/Water Comms Info menu displays. Figure 8-3. Gas/Water Comms Info The Gas/Water Comms Info menu allows you to read gas and water communication information from either of the following devices:
an electric device
a gas/water device EA_Inspector User Guide Gas/Water Comms 79 Reading gas/water comm info from an electric device To read gas or water communication information from an electric device:
1. From the Gas/Water Comms Info menu, select Read from Electric. 2. Enter the ID for the electric device (REX2 meter or A3 ALPHA node). 3. Click Read. The display lists the gas and water IDs for meters communicating through the specified electric device. If you receive a communication error or warning message, see Communication mode errors and warning messages on page 176 for details on troubleshooting communication problems. Figure 8-4. Gas/Water Comms Info - electric device associated gas and water devices dS rssSuiraeh lrs So .raeo hetiues Figure 8-5. Gas/Water Comms Info - error message EA_Inspector User Guide Gas/Water Comms 80 4. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Reading gas/water comm info from a gas/
water device To read gas or water communication information from a gas or two-way water device:
1. From the Gas/Water Comms Info menu, select Read from Gas/Water. 2. Click Read. The display lists the ID for the electric device through which the specified gas or water device communicates. Figure 8-6. Gas/Water Comms Info 3. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide 9 DISCONNECTING AND RECONNECTING METERS About disconnecting and reconnecting electricity meters The EA_Inspector handheld allows authorized users to disconnect and reconnect registered and unregistered REX and REX2 meters that have the service control switch installed. Additionally, A3 ALPHA meters with the polyphase Refer to PG42-1015, REX2 meter with service control switch, and PG42-1007, REX meter with service control switch, for details on operating the service control switch. REX meter service control switch status A REX meter displays the following service control switch status codes on the meter LCD:
F10000 - no load side voltage present when switch is supposedly closed
F00100 - load side voltage present when switch is open
F00001 - service control switch is open Note:
The LCD can display a combination of codes for example, F00101, indicating the service control switch is open and load side voltage is present. REX2 meter service control switch status To indicate the status of the service control switch, a REX2 meter displays the following icons on the meter LCD below the display quantity:
Figure 9-1. Service control switch status indicators s.iaun Sbed switch closed EA_Inspector User Guide Disconnecting and reconnecting meters 82 A3 ALPHA meter with internal polyphase service control Form 16S, 100 Ampere-rated A3 ALPHA meters (with EA_NIC) may be equipped with an internal polyphase service control switch. The optional service control switch can remotely disconnect all three electrical phases supplying power to a service. To ensure safety, the A3 ALPHA meter verifies that no load side voltage is present before it closes the switch to reconnect electrical service. If load side voltage is detected, the meter will not reconnect service. When the polyphase service control switch is open, the potential indicators on the meter LCD will blink to indicate that phase voltages are missing. If the meter displays the service control switch open warning code but the potential indicators are always on (that is, not blinking), then it is possible that the service control switch is open but load side voltage is present. When the service control switch is open, the A3 ALPHA meter LCD will display two different warning codes:
F1 001000: Service control switch open
F1 010000: Potential indicator warning Because both warning codes are in the F1 group, the codes will be displayed in combination. Figure 9-2. Service control switch warning codes About disconnecting and reconnecting gas meters The EA_Inspector handheld allows authorized users to disconnect and reconnect gas meters equipped with the AC 250 Remote Meter Disconnect (RMD) valve control module. Figure 9-3. AC 250 RMD on gas meter AC 250 RMD gas valve control module EA_Inspector User Guide Disconnecting and reconnecting meters 83 Accessing Connect/
Disconnect menu To access the Connect/Disconnect menu:
1. From the Main Menu, select Connect/Disconnect. Figure 9-4. EA_Inspector Main Menu Figure 9-5. Connect/Disconnect menu The Connect/Disconnect menu displays. 2. From the Connect/Disconnect menu, select from the following:
Load Side Power:
Read Current State
Load Side Voltage Check
Connect
Disconnect EA_Inspector User Guide Disconnecting and reconnecting meters 84
Secondary Relay:
Read Current State
Open Relay
Close Relay
Gas Valve Control
Read
Open
Close
RF Control
Read Current State
Disable RF (Transmitter)
Enable RF (Transmitter) Reading status of the service control switch The handheld allows you to read the status of the REX, REX2 or A3 ALPHA meters service control switch. To read the status:
1. From the Connect/Disconnect menu, select Load Side Power. Figure 9-6. Load Side Power menu 1. Enter the LAN ID of the meter. 2. Select Read Current State. The handheld displays the status of the meters service control switch. EA_Inspector User Guide Disconnecting and reconnecting meters 85 Figure 9-7. Load Side Power - connected The table below details the possible values for the service control switch:
Value Switch Status Reported as 0 1 2 3 4 5 6 Communication Failure Communication failure Open Power is disconnected Open with close pending Connection is pending Open with load side voltage present Power is disconnected with load side voltage present. Closed Power is connected Closed with open pending Disconnect is pending Unregistered REX Meter Connect/disconnect cannot be operated for unregistered REX meter Note: REX2 meters allow switch operation even when unregistered. Note:
Note:
In the REX, REX2 and A3 ALPHA meters, a state change is pending because it is awaiting expiration of the control switch capacitors charge time. A service control switch will not connect if voltage is present on the load side of the switch. EA_Inspector User Guide Disconnecting and reconnecting meters 86 Figure 9-8. Communication warnings Checking load side voltage If you receive a communication error or warning message [Figure 9-8], see Communication mode errors and warning messages on page 176 for details on troubleshooting communication problems. Because a service control switch will not connect if load side voltage is present. To check the status of load side voltage:
1. From the Load Side Power menu, select Load Side Voltage Check. EA_Inspector queries the meter and displays the status of the meters load side voltage. Read Current State results Communication failurea Power is disconnected Connection is pending Power is disconnected with load side voltage present Load Side Voltage Check display results Communication failure No load side voltage No load side voltage Load side voltage is present Power is connected Disconnect is pending Power is present Power is present Connect/Disconnect cannot be operated for unregistered REX meter Connect/Disconnect cannot be operated for unregistered REX meter a. no response from meter. EA_Inspector User Guide Disconnecting and reconnecting meters 87 Figure 9-9. Load Side Power - voltage present Connecting an electricity meter EA_Inspector allows you to connect a REX2 meter regardless of its registration status. However, you can only connect a REX meter that is registered to a gatekeeper. Note:
When connecting a REX2 meter after a disconnect, for safety reasons the meter must observe a minimum period of one minute of no load side voltage before performing the connection. After the one minute of no load side voltage, the actual connect operation may take 20 - 30 seconds. Therefore, when doing a connect immediately after a disconnect, you may need to wait up to 1.5 minutes before the connection occurs. Note:
For REX meters, a connection operation takes about 4 minutes. However, doing a connection immediately after a disconnection may take 8-10 minutes. To connect a REX or REX2 meter:
1. From the Main Menu, select Connect/Disconnect. 2. Enter the LAN ID of the meter to be connected. 3. From the Load Side Power menu, select Connect - Turn On. Note:
After sending a connect or disconnect command, EA_Inspector will check service control switch status. If the status is not as expected, then it waits one second and reads status again until 3 attempts occur without a successful change. EA_Inspector displays the result of the Connect command. EA_Inspector User Guide Disconnecting and reconnecting meters Figure 9-10. Power connected 88 The data is saved to the activity and result logs automatically. 4. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Disconnecting an electricity meter EA_Inspector allows you to disconnect a REX2 meter regardless of its registration status. However, you can only disconnect a REX meter that is registered to a gatekeeper. Note:
You must wait at least ten minutes to disconnect a REX meter after you connect it. This ensures the handheld receives the correct status of the disconnect switch. To disconnect a REX or REX2 meter:
1. From the Main Menu, select Connect/Disconnect. 2. Enter the LAN ID of the meter to be disconnected. 3. From the Load Side Power menu, select Disconnect - Turn Off. EA_Inspector prompts you to confirm that you want to disconnect the meter. EA_Inspector User Guide Disconnecting and reconnecting meters 89 Figure 9-11. Disconnect input screen 4. Click Yes to continue with the Disconnect command. OR Click No to cancel the disconnect. Note:
After sending a connect or disconnect command, EA_Inspector will check service control switch status. If the status is not as expected, then it waits one second and reads status again until 3 attempts occur without a successful change. EA_Inspector displays the results of the Disconnect command. Figure 9-12. Data saved EA_Inspector User Guide Disconnecting and reconnecting meters 90 5. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. The data is saved to the activity and result logs automatically. Reading the state of the secondary relay The handheld allows you to read the status of the gREX meters secondary relay. To read the status:
1. From the Connect/Disconnect menu, select Secondary Relay. 2. Enter the LAN ID of the meter. 3. Select Read Current State. The handheld displays the status of the meters secondary relay. Figure 9-13. Current state of the secondary relay 4. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Connecting a secondary relay The handheld allows you to close, that is, connect, a gREX meters secondary relay. To connect a secondary relay:
1. From the Connect/Disconnect menu, select Secondary Relay. 2. Enter the LAN ID of the meter with the relay to be connected. 3. From the Secondary Relay menu, select Close Relay. EA_Inspector displays the results of the Close Relay command. EA_Inspector User Guide Disconnecting and reconnecting meters 91 Figure 9-14. Connecting power using secondary relay 4. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Disconnecting a secondary relay The handheld allows you to open, that is, disconnect, a gREX meters secondary relay. To disconnect a secondary relay:
1. From the Connect/Disconnect menu, select Secondary Relay. 2. Enter the LAN ID of the meter with the relay to be disconnected. 3. From the Secondary Relay menu, select Open Relay. EA_Inspector prompts you to confirm that you want to disconnect the meter. EA_Inspector User Guide Disconnecting and reconnecting meters 92 Figure 9-15. Disconnecting power using secondary relay 4. Click Yes to continue with the Open Relay command. OR Click No to cancel the disconnect. EA_Inspector displays the results of the Open Relay command. Figure 9-16. Disconnecting power using secondary relay 5. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Disconnecting and reconnecting meters Controlling a gas valve 93 EA_Inspector 3.6 adds support for the AC 250 Remote Meter Disconnect (RMD) valve equipped with the EnergyAxis Module 2.0. The RMD includes a valve control module (VCM) for opening and closing the gas valve. The gas valve assembly and EnergyAxis module are mounted on and operate Elsters AC 250 gas meter. Note:
The Radix FW950 handheld (Style No. 1C12455G01) should be equipped with an external antenna to perform actions on the AC 250 RMD gas valve assembly. The external antenna allows the Radix handheld to issue commands to gas valves up to 900 feet from the handheld. Figure 9-17. Radix FW950 with external antenna (Style No. 1C12455G01) EA_Inspector allows a user to perform the following functions on the gas shut off valve:
read the RF and VCM modules
close the valve
open the valve Gas valve privileges To access gas valve functionality, the user must have the Valve Control privilege. Refer to the EA_Inspector and EA_Inspector Manager Installlation and Administration Guide for details. Additional gas valve functionality is controlled by the following privileges:
Valve S/N Mode - requires the user to enter the gas valves serial number prior to reading, opening or closing the gas valve EA_Inspector User Guide Disconnecting and reconnecting meters 94
PIN Challenge - requires the user to enter the last five digits of the device LAN ID (printed on the label of the RMD) as a PIN prior to opening a gas valve Figure 9-18. RMD and label on gas meter RMD Label Note:
If the user has Valve S/N Mode privilege but the handheld does not have a gas SN/LAN ID file, the user cannot access the Gas Valve Control functions. Figure 9-19 illustrates data entry privilege requirements for performing gas valve functions. Figure 9-19. Gas valve control access EA_Inspector User Guide Disconnecting and reconnecting meters 95
EA_Inspector saves an audit log for the results of all Read, Open or Close actions.
EA_Inspector automatically saves detailed information on the gas valve Open or Close actions to the results log file.
EA_Inspector saves detailed information on the gas valve Read action to the results log file only when a user clicks Save. Reading a gas valves modules To read a gas shut off valves RF and VCM modules:
1. From the Connect/Disconnect menu, select Gas Valve Control. The Gas Valve Control screen displays. Figure 9-20. Gas valve control privilege Valve Control privilege No Valve Control privilege EA_Inspector User Guide Disconnecting and reconnecting meters 96 Figure 9-21. Additional gas valve privileges Valve S/N Mode No Valve S/N Mode 2. If you have the Valve S/N Mode privilege, enter the gas valve Serial Number. OR If you do not have the Valve S/N Mode privilege, enter the gas valve LAN ID. 3. Click Read. Figure 9-22. Read results EA_Inspector displays the following information:
Item VCM Version Description Indicates the firmware version of the AC 250 Remote valve control module. EA_Inspector User Guide Disconnecting and reconnecting meters 97 Item Description Valve Status Indicates the state of the gas valve - Open or Closed. Number of OP Indicates the number of valve opening and closing operations performed by the VCM. Alarm Lists alarms reported by the RF module:
RF module
RESET_ERROR
BATTERY_LOW (voltage < 3.0V)
BATTERY_ALARM (voltage < 2.8V)
MODULE_ERROR
OP_MALFN (optical sensor malfunction) Error Lists errors reported by the RF module:
RF module
EEPROM_ERROR
CRC_ERROR
CONFIG_ERROR
SERIAL_FLASH_ERROR
AP_ERR: Application Mode VCM Error Processing Request
AP_SNS: Application Mode Service Not Supported
AP_ONP: Application Mode Operation Not Possible
AP_IAR: Application Mode Inappropriate Action Requested
BL_ERR: Bootloader Mode VCM Error Processing Request
BL_SNS: Bootloader Mode Service Not Supported
BL_ONP: Bootloader Mode Operation Not Possible
BL_IAR: Bootloader Mode Inappropriate Action Requested
FRAME: Framing Error
TIMEOUT1: No Bits Received
TIMEOUT2: Transmission Died Mid-stream
START_BIT: No Start Bit
STOP_BIT: No Stop Bit
PARITY: Parity Error
BAD_CRC: Bad CRC
MSG_LNG: Invalid Message Length Status Indicates the status of the activity: Passed or Failed. 4. Click Save to have EA_Inspector save detailed information on the gas valve control to the Result Log file. Battery alarm Note:
Battery status will be checked automatically before opening or closing the gas valve. If the battery status is BATTERY_ALARM, the action for opening or closing valve will be cancelled. EA_Inspector User Guide Disconnecting and reconnecting meters 98 Figure 9-23. Battery alarm Hardware failure detected If EA_Inspector detects a hardware failure, contact Elster EnergyAxis Support. Figure 9-24. Hardware failure detected
Click OK to acknowledge the message. Note:
The Valve Status field is for historical reference only. When the Read command is initiated, EA_Inspector reports the last known state of the valve. To determine the true current state of the valve, a valve movement must be performed. If the Valve Status reports Open, the user can send an Open command to confirm that the valve is indeed Open. If the Valve Status reports Closed, the user can send a Close command to confirm that the valve is indeed Closed. EA_Inspector User Guide Disconnecting and reconnecting meters 99 Opening a gas valve Opening a gas valve turns on gas service. After opening a gas valve, pilot lights on gas-operated devices and appliances must be checked that they are lit. Be sure you have access to all gas-operated devices before performing the Open command. To open a gas shut off valve:
1. From the Connect/Disconnect menu, select Gas Valve Control. The Gas Valve Control screen displays. Figure 9-25. Gas valve control privilege Valve S/N Mode privilege No Valve S/N Mode privilege 2. If you have the Valve S/N Mode privilege, enter the gas valve Serial Number. OR If you do not have the Valve S/N Mode privilege, enter the gas valve LAN ID. 3. Click Open. 4. If you have the PIN Challenge privilege:
a. Enter the last five digits of the RF modules LAN ID (printed on the RMD label) as a PIN. b. Click OK. EA_Inspector User Guide Disconnecting and reconnecting meters 100 Figure 9-26. Opening valve - PIN challenge Valve S/N Mode and No PIN Challenge Valve S/N Mode and PIN Challenge EA_Inspector prompts you to confirm to open the gas shut off valve. Figure 9-27. Confirm valve opening Note:
EA_Inspector cheks the battery status before opening or closing a gas valve. If the battery is either or warning, the action for opening or closing the valve will be cancelled. 5. To continue with opening the gas valve, click Yes. OR Click No to cancel the open command and return to the prior screen. EA_Inspector User Guide Disconnecting and reconnecting meters 101 After opening the gas shut off valve, EA_Inspector displays the result of the action. Figure 9-28. Open valve results 6. Click Save only to save a note to the result log or to collect GPS data. Closing a gas valve Closing a gas valve turns off gas service. To close a gas shut off valve:
1. From the Connect/Disconnect menu, select Gas Valve Control. The Gas Valve Control screen displays. Figure 9-29. Gas valve control privilege Valve S/N Mode privilege No Valve S/N Mode privilege EA_Inspector User Guide Disconnecting and reconnecting meters 102 2. If you have the Valve S/N Mode privilege, enter the gas valve Serial Number. OR If you do not have the Valve S/N Mode privilege, enter the gas valve LAN ID. 3. Click Close. 4. If you have the PIN Challenge privilege:
a. Enter the last five digits of the RF modules LAN ID (printed on the RMD label) as a PIN. b. Click OK. Note:
EA_Inspector cheks the battery status before opening or closing a gas valve. If the battery is either or warning, the action for opening or closing the valve will be cancelled. EA_Inspector prompts you to confirm to close the gas shut off valve. Figure 9-30. Confirm valve closing 5. To continue with closing the gas valve, click Yes. OR Click No to cancel the open command and return to the prior screen. After closing the gas shut off valve, EA_Inspector displays the result of the action. EA_Inspector User Guide Disconnecting and reconnecting meters Figure 9-31. Close valve result 103 6. Click Save only to save a note to the result log or to collect GPS data. Controlling a modules transmitter EA_Inspector 3.6 adds support controlling the radio transmitter of the following devices:
REX2 meters (FW v2.0 and higher)
gREX meters (FW v2.0 and higher) Note:
REX2 and gREX meters with FW v2.x will execute the disable or enable command at midnight.
A3 ALPHA meters equipped with EA_NIC (FW v3.0 and higher) Note:
REX and REX2 meters FW v1.x do NOT support enabling or disabling the RF transmitter. EA_Inspector allows a user to perform the following functions on the RMDs radio transmitter:
read the current state of the transmitter
disable the transmitter
enable the transmitter EA_Inspector saves an audit log for the results of all RF control operations (Read, Disable, and Enable). EA_Inspector automatically saves detailed information on the RF control (Read, Disable, and Enable) to the results Log file. Additionally, you can click Save to save notes into the results log or collect GPS data. EA_Inspector User Guide Disconnecting and reconnecting meters 104 Reading the current state of an RF control To read the current state of the RF transmitter:
1. From the Connect/Disconnect menu, select RF Control. The RF Control screen displays. Figure 9-32. RF Control screen 2. Enter the LAN ID for the module. 3. Click Read Current State. Figure 9-33. Reading the current state The screen displays the current state of the modules radio. EA_Inspector User Guide Disconnecting and reconnecting meters 105 Disabling an RF transmitter To disable the RF transmitter:
1. From the Connect/Disconnect menu, select RF Control. The RF Control screen displays. 2. Enter the LAN ID for the module. 3. Click Disable RF. Figure 9-34. Disabling RF transmitter The screen displays the result of the action (that is, successful or failed). Enabling an RF transmitter To enable the RF transmitter:
1. From the Connect/Disconnect menu, select RF Control. The RF Control screen displays. 2. Enter the LAN ID for the module. 3. Click Enable RF. EA_Inspector User Guide Disconnecting and reconnecting meters 106 Figure 9-35. Enabling RF transmitter The screen displays the result of the action (that is, successful or failed). EA_Inspector User Guide 10 UPGRADING FIRMWARE About upgrading firmware The target of a firmware upgrade must support LAN encryption. Elster security policies do not allow firmware upgrades on meters, modules or nodes that do not support LAN encryption. The device does not need to be operating in encrypted mode; the download process will activate the encrypted mode of operation for the duration of the download and return the device to the original operating mode. See Configuring handheld settings and utility IDs on page 170 for details on enabling LAN encryption on the handheld. Note:
The LAN seed used by the handheld must match the LAN seed used by a device. Without matching LAN seeds, the handheld will not be able to upgrade the firmware. Refer to the EA_Inspector and EA_Inspector Manager Installation and Administration Guide for details on downloading LAN seeds. EA_Inspector allows you to upgrade the firmware for the following hardware:
EA_NIC (in the handheld)
meter radio (REX2 and A3 ALPHA meters)
EA_Gas or two-way EA_Water 2.0 modules
AC 250 RMD (valve control module)
REX2 meter
A3 ALPHA meter with EA_NIC
900 MHz HAN device radio
900 MHz HAN device REX2 meter with EA_NIC EA_Inspector supports over-the-air (OTA) upgrade for the following REX2 meters with EA_NIC:
EA_Inspector REX2 meter EA_NIC Upgrade Support HW Y Y Y Y 2.0 2.0 2.0 2.0 2.0 2.0 2.0 FW 4.0 3.1 3.1 3.0 2.3 2.2 2.0 FW 3.3 3.3 3.0 3.0 2.5 2.5 2.3 LAN Mode 1 LAN Mode 2 X X X X X X X X X X X EA_Inspector User Guide Upgrading firmware 108 EA_Inspector REX2 meter EA_NIC Upgrade Support Y HW 2.0 2.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 FW 2.0 2.0 1.4 1.3 1.2 1.2 1.2 1.1 1.0 FW 2.2 2.1 3.1 1.5 1.4 1.3 1.2 1.2 1.1 LAN Mode 1 LAN Mode 2 X X X X X X X X X X A3 ALPHA meter with EA_NIC EA_Inspector supports OTA upgrade for the following A3 ALPHA meters with EA_NIC:
EA_Inspector A3 ALPHA meter EA_NIC Upgrade Support Y Y Y Y Y Y FW 5.1 5.1 5.0 4.2 4.0 4.0 3.1 3.1 3.0 FW 3.3 3.2 3.0 3.0 3.3 3.0 2.7 2.5 2.3 LAN Mode 1 LAN Mode 2 X X X X X X X X X X X X X X X Upgrading the EA_NIC firmware in the handheld Note:
Before you can upgrade firmware, files must be downloaded to the handheld using EA_Inspector Manager. See the EA_Inspector and EA_Inspector Manager Installation and Administration Guide for details. To upgrade the handhelds EA_NIC firmware:
1. Exit from the Main Menu by clicking Exit. EA_Inspector User Guide Upgrading firmware Figure 10-1. Exiting EA_Inspector 109 2. Click Yes to exit. 3. At the desktop, click the EA_Inspector icon to restart the software and begin updating the firmware. Figure 10-2. Confirm update 4. Click Yes to begin updating the handhelds EA_NIC firmware. The update begins. EA_Inspector User Guide Upgrading firmware Figure 10-3. Update in progress 110 Figure 10-4. Update complete When the update is complete, EA_Inspector displays a message. 5. Click OK to finish the update. Upgrading a gas or water modules firmware Note:
Before you can upgrade firmware, files must be downloaded to the handheld using EA_Inspector Manager. See the EA_Inspector and EA_Inspector Manager Installation and Administration Guide for details. EA_Inspector User Guide Upgrading firmware 111 To upgrade a gas or water modules firmware:
1. From the Main Menu, select Configure Meter. Figure 10-5. EA_Inspector Main Menu screen Figure 10-6. Configure Meter screen EA_Inspector displays the Configure Meter screen. 2. Select Firmware Upgrade. EA_Inspector displays the Firmware Upgrade input screen. EA_Inspector User Guide Upgrading firmware 112 Figure 10-7. Firmware upgrade input screen 3. To upgrade firmware in a gas or water meters radio/application or valve control module using walk-by or drive-by access, check WBDB.
If WBDB is unchecked, EA_Inspector displays a message prompting you to use a magnet to awaken the RF module.
If WBDB is checked, you must enter the modules serial number or LAN ID to allow EA_Inspector to broadcast a wake-up tone to the module. 4. From the drop list, select to Gas/Water. 5. Enter the LAN ID of the meter. 6. Click Go to upgrading the modules firmware. a. If firmware files are not located on the handheld, EA_Inspector displays a notice prompting you to get firmware files from EA_inspector Manager. Figure 10-8. Firmware files unavailable EA_Inspector User Guide Upgrading firmware 113 b. Click OK to acknowledge the message. If multiple firmware files are found on the handheld, EA_Inspector prompts you to select the firmware version. c. Select the appropriate firmware image from the Firmware List. Figure 10-9. Multiple firmware versions found d. Click OK. EA_Inspector begins upgrading the modules firmware. Figure 10-10. Loading firmware upgrade 7. For gas modules, hold the magnet to the module as detailed in Figure 5-14 on page 44. For water modules, hold the magnet to the module as detailed in Figure 5-
25 and Figure 5-22 on page 52. EA_Inspector displays the result of the upgrade. EA_Inspector User Guide Upgrading firmware 114 Figure 10-11. Successful firmware upgrade The firmware upgrade results are saved automatically to a log data file for uploading into EA_Inspector Manager. 8. To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 9. Enter notes as needed or see Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Upgrading a gas meters RMD firmware To upgrade the AC 250 Remote Meter Disconnect (RMD) firmware in the gas meters control valve:
1. From the Main Menu, select Configure Meter. EA_Inspector displays the Configure Meter screen. 2. Select Firmware Upgrade. EA_Inspector displays the Firmware Upgrade input screen. 3. From the drop list, select Gas/Water. 4. To upgrade firmware in a gas or water meters radio/application or valve control module using walk-by or drive-by access, check WBDB.
If WBDB is unchecked, EA_Inspector displays a message prompting you to use a magnet to awaken the RF module.
If WBDB is checked, you must enter the modules serial number or LAN ID to allow EA_Inspector to broadcast a wake-up tone to the module. EA_Inspector User Guide Upgrading firmware 115 Figure 10-12. Upgrading valve control module 5. Select Valve Control Module. 6. Enter the LAN ID for the control module. 7. Click Go. If multiple firmware files are found on the handheld, EA_Inspector prompts you to select the firmware version. Figure 10-13. Firmware List 8. Select the appropriate firmware image from the Firmware List. 9. Click OK. EA_Inspector begins upgrading the modules firmware. EA_Inspector User Guide Upgrading firmware 116 Figure 10-14. Loading the firmware image After the firmware is upgraded, EA_Inspector displays the results of the operation. Figure 10-15. Upgrade results 10.To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 11. Enter notes as needed or see Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Upgrading firmware Upgrading a meters EA_NIC radio firmware Figure 10-16. EA_Inspector Main Menu 117 Note:
This function applies to REX2 or A3 ALPHA meters equipped with the EA_NIC network interface card. To upgrade a meters EA_NIC radio firmware:
1. From the Main Menu, select Configure Meter. Figure 10-17. Configure Meter screen EA_Inspector displays the Configure Meter screen. 2. Select Firmware Upgrade. EA_Inspector displays the Firmware Upgrade input screen. EA_Inspector User Guide Upgrading firmware 118 Figure 10-18. Upgrading a meters radio firmware 3. Select to upgrade Electricity. 4. Select to upgrade the meters Radio. 5. Enter the LAN ID of the meter. 6. Click Go to begin the upgrade process. EA_Inspector displays a list of the firmware versions available on the handheld:
If upgrade files are not available on the handheld, EA_Inspector displays a message.
Obtain the files by synchronizing the handheld using EA_Inspector Manager.
If multiple firmware files are found on the handheld, EA_Inspector prompts you to select the appropriate firmware version. Figure 10-19. Firmware List EA_Inspector User Guide Upgrading firmware 119 a. Select the proper firmware and click OK. EA_Inspector begin upgrading the meters radio firmware. Figure 10-20. Loading firmware Figure 10-21. Upgrade successful After the upgrade is complete, EA_Inspector displays a message indicating the upgrade was successful. The firmware upgrade results are saved automatically to a log data file for uploading into EA_Inspector Manager. 7. To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 8. Enter notes as needed or see Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Upgrading firmware 120 Upgrading a REX2 meters firmware To upgrade a REX2 meters firmware:
1. From the Main Menu, select Configure Meter. Figure 10-22. EA_Inspector Main Menu Figure 10-23. Configure Meter screen EA_Inspector displays the Configure Meter screen. 2. Select Firmware Upgrade. EA_Inspector displays the Firmware Upgrade input screen. EA_Inspector User Guide Upgrading firmware 121 Figure 10-24. Upgrading a meters firmware 3. Select to upgrade REX2 Application. 4. Enter the LAN ID of the meter. 5. Click Go to begin the upgrade process. EA_Inspector displays a list of the firmware versions available on the handheld:
If upgrade files are not available on the handheld, EA_Inspector displays a message.
Obtain the files by synchronizing the handheld using EA_Inspector Manager.
If multiple firmware files are found on the handheld, EA_Inspector prompts you to select the appropriate firmware version. Figure 10-25. Multiple firmware versions found EA_Inspector User Guide Upgrading firmware 122 a. Click OK. EA_Inspector begin upgrading the meters firmware. Figure 10-26. Loading firmware After the upgrade is complete, EA_Inspector displays a message indicating the upgrade was successful. Figure 10-27. Upgrade successful The firmware upgrade results are saved automatically to a log data file for uploading into EA_Inspector Manager. 6. To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 7. Enter notes as needed or see Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Upgrading firmware Upgrading an A3 ALPHA meters firmware Figure 10-28. EA_Inspector Main Menu 123 To upgrade an A3 ALPHA meters firmware:
1. From the Main Menu, select Configure Meter. Figure 10-29. Configure Meter screen EA_Inspector displays the Configure Meter screen. 2. Select Firmware Upgrade. EA_Inspector displays the Firmware Upgrade input screen. EA_Inspector User Guide Upgrading firmware 124 Figure 10-30. Upgrading a meters firmware 3. Select to upgrade A3 NIC Application. 4. Enter the LAN ID of the meter. 5. Click Go to begin the upgrade process. EA_Inspector displays a list of the firmware versions available on the handheld:
If upgrade files are not available on the handheld, EA_Inspector displays a message.
Obtain the files by synchronizing the handheld using EA_Inspector Manager.
If multiple firmware files are found on the handheld, EA_Inspector prompts you to select the appropriate firmware version. Figure 10-31. Multiple firmware versions found EA_Inspector User Guide Upgrading firmware 125 a. Click OK. EA_Inspector begin upgrading the meters firmware. Figure 10-32. Loading firmware After the upgrade is complete, EA_Inspector displays a message indicating the upgrade was successful. Figure 10-33. Upgrade successful The firmware upgrade results are saved automatically to a log data file for uploading into EA_Inspector Manager. 6. To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 7. Enter notes as needed or see Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Upgrading firmware 126 Upgrading 900 MHz HAN devices Upgrading a 900 MHz HAN devices radio To upgrade the radio firmware in a 900 MHz HAN device:
1. From the Main Menu, select Home Area Network. EA_Inspector displays the Home Area Network screen. Figure 10-34. Home Area Network screen 2. From the Home Area Network, select 900 MHz HAN. EA_Inspector displays the 900 MHz HAN screen. Figure 10-35. 900 MHz HAN screen 3. From the 900 MHz HAN, select Configure. EA_Inspector displays the Config 900 MHz HAN screen. EA_Inspector User Guide Upgrading firmware 127 Figure 10-36. Config 900 MHz HAN screen 4. From the Config 900 MHz HAN, select Firmware Upgrade. EA_Inspector displays the Firmware Upgrade screen. Figure 10-37. Firmware Upgrade screen 5. To upgrade the firmware in the devices radio, select Radio. 6. Enter the LAN ID of the meter. 7. Click Go to begin the upgrade process. EA_Inspector displays a list of the firmware versions available on the handheld:
If upgrade files are not available on the handheld, EA_Inspector displays a message.
Obtain the files by synchronizing the handheld using EA_Inspector EA_Inspector User Guide Upgrading firmware 128 Manager.
If multiple firmware files are found on the handheld, EA_Inspector prompts you to select the appropriate firmware version. Figure 10-38. Firmware List a. Click OK. EA_Inspector begin upgrading the firmware. Figure 10-39. Loading firmware After the upgrade is complete, EA_Inspector displays a message indicating the upgrade was successful. EA_Inspector User Guide Upgrading firmware Figure 10-40. Upgrade complete 129 The firmware upgrade results are saved automatically to a log data file for uploading into EA_Inspector Manager. 8. To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 9. Enter notes as needed or see Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Upgrading a 900 MHz HAN device firmware To upgrade the firmware in a 900 MHz HAN device:
1. From the Main Menu, select Home Area Network. EA_Inspector displays the Home Area Network screen. EA_Inspector User Guide Upgrading firmware 130 Figure 10-41. Home Area Network screen 2. From the Home Area Network, select 900 MHz HAN. EA_Inspector displays the 900 MHz HAN screen. Figure 10-42. 900 MHz HAN screen 3. From the 900 MHz HAN, select Configure. EA_Inspector displays the Config 900 MHz HAN screen. EA_Inspector User Guide Upgrading firmware 131 Figure 10-43. Config 900 MHz HAN screen 4. From the Config 900 MHz HAN, select Firmware Upgrade. EA_Inspector displays the Firmware Upgrade screen. Figure 10-44. Firmware Upgrade screen 5. To upgrade the firmware in the device, select Application. 6. Enter the LAN ID of the meter. 7. Click Go to begin the upgrade process. EA_Inspector displays a list of the firmware versions available on the handheld:
If upgrade files are not available on the handheld, EA_Inspector displays a message.
Obtain the files by synchronizing the handheld using EA_Inspector EA_Inspector User Guide Upgrading firmware 132 Manager.
If multiple firmware files are found on the handheld, EA_Inspector prompts you to select the appropriate firmware version. Figure 10-45. Firmware List a. Click OK. EA_Inspector begin upgrading the firmware. Figure 10-46. Loading firmware After the upgrade is complete, EA_Inspector displays a message indicating the upgrade was successful. EA_Inspector User Guide Upgrading firmware Figure 10-47. Upgrade complete 133 The firmware upgrade results are saved automatically to a log data file for uploading into EA_Inspector Manager. 8. To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 9. Enter notes as needed or see Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide 11 CONFIGURING METERS About HAN broadcasts Certain REX and REX2 meters may be home area network enabled using an EA_HAN network interface card (NIC). The meter communicates to the NIC relaying information such as consumption. The NIC uses the HAN radio to communicate with a variety of home area devices such as in home displays, programmable thermostats, etc. EA_Inspector allows you to turn the REX meter communication to the NIC on and off as well as check the status of the communication. Note:
Meters that support HAN are REX meters Firmware version 4.1 and REX2 meters Firmware versions 2.x and higher. Accessing HAN Broadcast menu To access the HAN Broadcast menu:
1. From the Main Menu, select Configure Meter. Figure 11-1. EA_Inspector Main Menu The Configure Meter menu displays. EA_Inspector User Guide Configuring meters 135 Figure 11-2. Configure Meter menu The Configure Meter menu displays the following options:
EA HAN Broadcast
Meter Associations
EA_Water Module
Demand Reset
Firmware Upgrade EA_Inspector User Guide Configuring meters 136 Configuring HAN Broadcast settings To configure EnergyAxis HAN broadcast settings:
1. From the Configure Meter menu, select EA HAN Broadcast. Figure 11-3. Configure Meter menu Figure 11-4. EA HAN Broadcast menu The EA HAN Broadcast menu displays. The EA HAN Broadcast menu includes the following:
Read Current State
Start - Turn ON
End - Turn OFF EA_Inspector User Guide Configuring meters Checking the status of the meters HAN broadcast Figure 11-5. EA HAN Broadcast menu 137 To check the status of a meters HAN broadcast:
1. From the EA HAN Broadcast menu, enter the LAN ID of the selected meter. 2. Select Read Current State. If the meter selected supports HAN, the handheld displays the status of the HAN Broadcast. If the selected meter does not support HAN, the handheld displays the message Broadcast not supported in REX v#. If you receive a communication error or warning message [Figure 11-8], see Communication mode errors and warning messages on page 176 for details on troubleshooting communication problems. EA_Inspector User Guide Configuring meters 138 Figure 11-6. HAN Broadcast status - ON Figure 11-7. HAN Broadcast status EA_Inspector User Guide Configuring meters 139 Figure 11-8. HAN Broadcast error messages 3. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Turning off the meters broadcast Note:
You must have Program privilege to turn off a meters broadcast. To turn off a meters HAN broadcast:
1. From the EA HAN Broadcast menu, enter the ID of the selected meter. 2. Select End - Turn OFF. EA_Inspector User Guide Configuring meters Figure 11-9. Turn OFF Broadcast 140 Figure 11-10. HAN Broadcast - OFF If the selected meter does not support HAN, the handheld displays the message Broadcast not supported in REX v#. If you receive a communication error or warning message [Figure 11-8], see Communication mode errors and warning messages on page 176 for details on troubleshooting communication problems. 3. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector User Guide Configuring meters 141 EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Turning on the meters broadcast Note:
You must have Program privilege to turn on a meters broadcast. To turn on a meters HAN broadcast:
1. From the EA HAN Broadcast menu, enter the ID of the selected meter. 2. Select Start - Turn ON. Figure 11-11. Turn ON Broadcast EA_Inspector User Guide Configuring meters Figure 11-12. HAN Broadcast - ON 142 If the selected meter does not support HAN, the handheld displays the message Broadcast not supported in REX v#. If you receive a communication error or warning message [Figure 11-8], see Communication mode errors and warning messages on page 176 for details on troubleshooting communication problems. 3. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Setting meter associations Note:
You must have Program privilege to use the Set function. The Meter Associations menu allows you to write an electric meter association into an EA_Gas or two-way EA_Water 2.0 module. 1. From the Configure Meter menu, select Meter Associations. The Meter Associations dialog displays. EA_Inspector User Guide Configuring meters Figure 11-13. Meter Associations 143 with Program privilege
.ianSka EoSlor- boitiPele 2. Click Find to locate the EA_Gas or EA_Water module ID. The display lists the EA_Gas or EA_Water module the programmed values including the current electric meter association if one has been programmed into the module. Figure 11-14. Find Electric Node with Program privilege without Program privilege 3. To set the electric meter association, enter the Electric Node ID. EA_Inspector User Guide Configuring meters 144 Figure 11-15. Setting meter associations 4. Click Set. The electric meter ID is written to the module. 5. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Configuring water module leak settings Note:
EA_Water Module leak settings apply to EA_Water 2.0 modules. EA_Inspector User Guide Configuring meters 145 To configure an EA_Water modules leak settings:
1. From the Configure Meter menu, select EA_Water Module. Figure 11-16. Water Leak Settings input form 2. Click Read to locate the water module and retrieve its current leak settings. EA_Inspector displays the modules current leak settings. Figure 11-17. Water modules leak settings 3. Edit the settings as needed:
a. Check to turn on High Leak Alarm. Uncheck to turn off High Leak Alarm. EA_Inspector User Guide Configuring meters 146 b. Enter the Over Limit Threshold (range from 0 to 65535). The Over Limit Threshold triggers off the modules interval reading. The value entered here would reflect the maximum (hourly) interval reading allowed before triggering this alarm. Sometimes this is referred to as a burst alarm or a broken pipe alarm. c. Enter the Leak Zero Intervals (must be less than or equal to Leak Window Intervals). Leak Zero Intervals is a low-level leak detection. This leak detection watches for a specified number of zero-consumption intervals over a specified period of time called the leak window. Leak Zero Intervals are the minimum number of zero intervals required before setting the leak flag. d. Enter the Leak Window Intervals (range from 0 to 96). The number of intervals in a leak window. Note:
The High Leak Alarm will be disabled if the Over Limit Threshold is set to all zeros. 4. Click Set to configure the module with the changed settings. Figure 11-18. Setting leak settings 5. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Performing a demand reset on an electricity meter Note:
The handheld user must have Billing Read privilege to perform a Demand Reset on an electricity meter. Refer to the EA_Inspector and EA_Inspector Manager Installation and Administration Guide. EA_Inspector User Guide Configuring meters 147 To perform a demand reset on an electricity meter:
1. From the Configure Meter menu, select Demand Reset. 2. Enter the LAN ID of the electricity meter. 3. Click Reset. EA_Inspector commands the meter to perform a demand reset and displays the results of the command. Figure 11-19. Demand reset results 4. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. EA_Inspector User Guide Configuring meters 148 EA_Inspector User Guide 12 MANAGING HOME AREA NETWORK DEVICES Certain REX and REX2 meters may be home area network enabled using a ZigBee network interface card (ZigBee NIC). The meter communicates to the ZigBee NIC relaying information such as consumption. The ZigBee NIC uses the HAN radio to communicate with a variety of home area devices such as in home displays, programmable thermostats, etc. EA_Inspector allows you to perform the following commands on a ZigBee NIC:
View Devices
HAN NIC Info Note:
Meters that support ZigBee NIC are REX2 meters with firmware versions 2.x and higher. Within the HAN menu items, once a user enters a Serial Number or LAN ID, that number or LAN ID will be saved and reshown on each HAN screen. If the user exits the HAN menu below and returns to the main menu, the Serial Number or LAN ID will be reset to blank. HAN device-related screens show the device numbers as the number returned from the ZigBee NIC (in the range of 0 to 7). EA_Inspector also allows you to perform the following commands on a 900 MHz HAN device:
Commission
Ping
Configure
Decommission Note:
You must have Program 900 MHz HAN privileges to access the Configure command. EA_Inspector User Guide Managing home area network devices Accessing Home Area Network menu Figure 12-1. EA_Inspector Main Menu 150 To access the Home Area Network menu:
1. From the Main Menu, select Home Area Network. Figure 12-2. Home Area Network screen The Home Area Network menu displays. 2. Select the device type:
a. ZigBee HAN b. 900 MHz HAN EA_Inspector User Guide Managing home area network devices 151 ZigBee HAN device commands The ZigBee HAN menu allows you to perfom the following actions on a ZigBee device:
View Devices
HAN NIC Info Figure 12-3. ZigBee HAN menu View devices To view a HAN device:
1. From the ZigBee HAN menu, select View Devices. Figure 12-4. View HAN Devices screen 2. Enter the LAN ID or SN of the meter with HAN devices. 3. Click View. EA_Inspector User Guide Managing home area network devices 152 A listing of HAN devices associated with the specified LAN ID. Figure 12-5. HAN Device listing The device number and name for each HAN device associated with the meter is displayed. 4. Select a device in the list box and click More to see more details about the device. Figure 12-6. HAN device - More details 5. Click Cancel to return to the listing. EA_Inspector User Guide Managing home area network devices 153 Viewing HAN NIC information You can use EA_Inspector to read HAN device number (0 - 255) and to view information about the ZigBee NIC. Note:
ZigBee uses a time called UTC time in a ZigBee time cluster which is the count in seconds from January 1, 2000. 1. To view HAN NIC information, from the ZigBee HAN screen, click HAN NIC Info. 2. Enter the LAN ID or the SN (serial number) for the meter the HAN device is associated. 3. Click Read. The HAN NIC Info displays. Figure 12-7. HAN NIC Info screen 4. Click Save to save the results to a file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. 900 MHz HAN devices The 900 MHz HAN menu allows you to perfom the following actions on a 900 MHz HAN device:
Commission
Ping
Configure
Decommission Note:
You must have Program 900 MHz HAN privileges to access the Configure menu. EA_Inspector User Guide Managing home area network devices Figure 12-8. 900 MHz HAN menu 154 with Program 900 MHz HAN privilege without Program 900 MHz HAN privilege Commissioning a 900 MHz device Note:
You must have Program 900 MHz HAN privileges to access the Set command. To commission a 900 MHz HAN device:
1. From the 900 MHz HAN menu, select Commission. EA_Inspector displays the Commission Device screen. Figure 12-9. Commission Device screen with Program 900 MHz HAN privilege without Program 900 MHz HAN privilege EA_Inspector User Guide Managing home area network devices 155 2. Enter the LAN ID or the device serial number (S/N). 3. Enter the Activation Code you received from Elster. The Activation Code contains the associated meter UID and LAN ID required for commissioning the device. 4. Click Set. Figure 12-10. Commissioning a device Incorrect Activation Code entered After the commissioning, EA_Inspector displays the status of the command
(success or fail). The device ID, Activation Code and the status are automatically saved to the audit log and the results log. Note:
Once the new UID is programmed in the 900 MHz HAN device, EA_Inspector needs to use the new UID when performing actions on the 900 MHz HAN device. Reading a 900 MHz HAN device To read a 900 MHz HAN device:
1. From the 900 MHz HAN menu, select Commission. EA_Inspector displays the Commission Device screen. 2. Enter the 900 MHz HAN device LAN ID or S/N (serial number). 3. Click Read. EA_Inspector User Guide Managing home area network devices 156 Figure 12-11. Reading a commissioned device device commissioned meter not present
If the device is commissioned, EA_Inspector displays the Activation Code for the device.
The status line indicates whether the device is commissioned and the associated meter is present. The device ID, Activation Code and the status are automatically saved to the audit log and the results log. Pinging a 900 MHz HAN device To ping a 900 MHz HAN device:
1. From the 900 MHz HAN menu, select Commission. EA_Inspector displays the Commission Device screen. 2. Enter the 900 MHz HAN device LAN ID or S/N (serial number). 3. Click Ping. EA_Inspector pings the 900 MHz HAN device and displays the communications statistics. EA_Inspector User Guide Managing home area network devices Figure 12-12. Pinging the device 157 Pinging a 900 MHz device To ping a 900 MHz HAN device:
1. From the 900 MHz HAN menu, select Ping. EA_Inspector displays the Ping Device screen. Figure 12-13. 2. Enter the LAN ID or S/N (serial number) for the device. 3. Click Ping. EA_Inspector displays the radio firmware version, the devices firmware version, and the communications statistics. EA_Inspector User Guide Managing home area network devices Figure 12-14. Ping results 158 4. Click Save to save data to the results log file for uploading into EA_Inspector Manager. EA_Inspector opens a Notes screen. See Saving notes and GPS data on page 30 for details on collecting and saving GPS data. Decommissioning a 900 MHz device Note:
You must have Program 900 MHz HAN privileges to access the Set command. To decommission a 900 MHz HAN device:
1. From the 900 MHz HAN menu, select Decommission. EA_Inspector displays the Decommission Device screen. EA_Inspector User Guide Managing home area network devices 159 Figure 12-15. Decommissiong a device with Program 900 MHz HAN privilege without Program 900 MHz HAN privilege 2. Enter the LAN ID or the S/N (serial number) of the device. 3. Click Set. EA_Inspector displays the result of the command (success or fail). Figure 12-16. Decommissioning a device results The device ID and the status of the decommissioning are automatically saved to the audit log and the results log. EA_Inspector User Guide Managing home area network devices 160 Reading a decommissioned device To read a decommissioned device:
1. From the 900 MHz HAN menu, select Decommission. EA_Inspector displays the Decommission Device screen. 2. Enter the LAN ID or the S/N (serial number) of the device. 3. Click Read. EA_Inspector displays the state of the device. Figure 12-17. Reading a decommissioned device The device ID and the status of the decommissioning are automatically saved to the audit log and the results log. Configuring a 900 MHz device Note:
All the general, pricing, and messaging parameters files must be created in EA_Inspector Manager, and then sent to the HH during synchronization. Please refer to the EA_Inspector Installation and Administration Guide for directions on how to create the general, pricing, and messaging parameter files in EA_Inspector Manager. Accessing the Config 900 MHz HAN menu To configure a 900 MHz HAN device:
1. From the 900 MHz HAN screen, select Configure. EA_Inspector displays the Config 900 MHz HAN menu. EA_Inspector User Guide Managing home area network devices 161 Figure 12-18. Config 900 MHz HAN screen The Config 900 MHz HAN menu allows you to configure the following the parameters:
General
Pricing
Messaging
Firmware Upgrade Configuring general parameters To configure general parameters:
1. From the Config 900 MHz HAN menu, select General. If parameter files are not located on the handheld, EA_Inspector displays a notice prompting you to get parameter files from EA_inspector Manager. Figure 12-19. Handheld parameter file missing EA_Inspector User Guide Managing home area network devices 162 2. Click OK to acknowledge the message. 3. Use EA_Inspector Manager to download the parameter files to the handheld. 4. Retry configuring general paramters. If multiple parameter files are found on the handheld, EA_Inspector prompts you to select the proper file. Figure 12-20. Multiple files found 5. Select the appropriate parameter file from the list. 6. Enter the LAN ID or S/N (serial number) of the 900 MHz HAN device to be configured. 7. Click Set. EA_Inspector begins configuring general parameters in the 900 MHz HAN device. EA_Inspector displays the result of the configuration. EA_Inspector User Guide Managing home area network devices 163 Figure 12-21. Configuration passed EA_Inspector save the results from configuring general parameters and the parameter file name to the audit log and results log automatically. You can view the audit log and results log through EA_Inspector Manager. 8. To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 9. Enter notes as needed. Configuraing pricing parameters To configure pricing parameters:
1. From the Config 900 MHz HAN menu, select Pricing. If parameter files are not located on the handheld, EA_Inspector displays a notice prompting you to get parameter files from EA_inspector Manager. EA_Inspector User Guide Managing home area network devices 164 Figure 12-22. Handheld parameter file missing 2. Click OK to acknowledge the message. 3. Use EA_Inspector Manager to download the parameter files to the handheld. 4. Retry configuring pricing paramters. If multiple parameter files are found on the handheld, EA_Inspector prompts you to select the proper file. Figure 12-23. Multiple files found 5. Select the appropriate parameter file from the list. 6. Enter the LAN ID or S/N (serial number) of the 900 MHz HAN device to be configured. 7. Click Set. EA_Inspector User Guide Managing home area network devices 165 EA_Inspector begins configuring pricing parameters in the 900 MHz HAN device. EA_Inspector displays the result of the configuration. Figure 12-24. Configuration passed EA_Inspector save the results from configuring pricing parameters and the parameter file name to the audit log and results log automatically. You can view the audit log and results log through EA_Inspector Manager. 8. To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 9. Enter notes as needed. Clearing pricing parameters To clear pricing parameters:
1. From the Config 900 MHz HAN menu, select Pricing. 2. Enter the LAN ID or S/N (serial number) for the 900 MHz HAN device. 3. Click Clear. EA_Inspector displays the results of the command. EA_Inspector User Guide Managing home area network devices Figure 12-25. Clearing pricing 166 EA_Inspector save the results from configuring pricing parameters and the parameter file name to the audit log and results log automatically. You can view the audit log and results log through EA_Inspector Manager. 4. To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 5. Enter notes as needed. Configuring messaging parameters To configure messaging parameters:
1. From the Config 900 MHz HAN menu, select Messaging. If parameter files are not located on the handheld, EA_Inspector displays a notice prompting you to get parameter files from EA_inspector Manager. EA_Inspector User Guide Managing home area network devices 167 Figure 12-26. Handheld parameter file missing 2. Click OK to acknowledge the message. 3. Use EA_Inspector Manager to download the parameter files to the handheld. 4. Retry configuring messaging paramters. If multiple parameter files are found on the handheld, EA_Inspector prompts you to select the proper file. Figure 12-27. Multiple files found 5. Select the appropriate parameter file from the list. 6. Enter the LAN ID or S/N (serial number) of the 900 MHz HAN device to be configured. 7. Click Set. EA_Inspector User Guide Managing home area network devices 168 EA_Inspector begins configuring messaging parameters in the 900 MHz HAN device. EA_Inspector displays the result of the configuration. Figure 12-28. Configuration passed EA_Inspector save the results from configuring messaging parameters and the parameter file name to the audit log and results log automatically. You can view the audit log and results log through EA_Inspector Manager. 8. To add notes to the log data file or collect and save GPS data, click Save. EA_Inspector opens a Notes screen. 9. Enter notes as needed. EA_Inspector User Guide 13 CONFIGURING THE HANDHELD About configuring the handheld Users can configure a handheld including the following:
Configuring handheld settings and utility IDs
Configuring EA Defaults Note:
Only users with Program privilege can configure a handhelds Utility ID. Accessing handheld configuration menu To access the HH Configuration menu:
1. From the Main Menu, select HH Configuration. Figure 13-1. EA_Inspector Main Menu EA_Inspector displays the HH Configuration menu. EA_Inspector User Guide Configuring the handheld 170 Figure 13-2. HH Configuration menu Configuring handheld settings and utility IDs 2. The HH Configuration menu allows you to perform the following tasks:
1) Configuring handheld settings and utility IDs 2) Configuring EA Defaults 3) Viewing About EA_Inspector information EA_Inspector allows you to configure the following settings used by the handheld:
handheld ID
performing fast reads
battery warning threshold
using LAN IDs Additionally, if supported by your utility and you have the appropriate privileges, you can also change utility IDs. Note:
For security reasons, Elster limits the range of utility IDs that can be selected on a handheld to a pre-defined (and encrypted) list of customer-specific LAN IDs. To manage handheld settings and utility IDs:
1. From the HH Configuration menu, select HH Settings. EA_Inspector displays the HH Settings screen. EA_Inspector User Guide Configuring the handheld 171 Figure 13-3. HH settings screen - no utility ID file on handheld Figure 13-4. HH settings - Program privilege without Program privilege with Program privilege EA_Inspector User Guide Configuring the handheld Figure 13-5. HH settings screen 172 with Allow LAN ID privilege without Allow LAN ID privilege Note:
The settings for the Fast Read and Battery Warning % are only stored in the handheld. 2. Change the HH ID for the handheld, if needed. 3. Uncheck Fast Read if an extended battery life is necessary. Note:
If checked, the handhelds RF com port is kept open for each RF read. If unchecked, the RF com port is opened and closed for each RF read. 4. Check to allow the handheld to Use LAN IDs. 5. Check Encrypted LAN to enable C12.22 encryption over the EA_LAN. Note:
If you are using EA_MS 7.0, you can use the downloaded serial numbers (Use LAN ID is disabled) or if you have Allow LAN ID privilege and you have Use LAN ID enabled on the handheld then you can enter the LAN ID. If you are using MAS 6.2 or earlier, you will need Allow LAN ID privilege and you will have to enable Use LAN ID on the handheld to enter a LAN ID. You cannot enter serial numbers in EA_Inspector if you are using MAS 6.2 or earlier. See the EA_Inspector and EA_Inspector Manager Installation and Administration Guide for details. If you have Allow LAN ID privilege and the handheld does not have an EA_MS LAN ID file and you attempt to disable Use LAN ID, EA_Inspector prompts you to synchronize the handheld with EA_Inspector Manager and keeps Use LAN ID enabled. EA_Inspector User Guide Configuring the handheld 173 Figure 13-6. HH settings screen - disabling Use LAN ID 6. Enter the Battery Warning % to receive a low battery warning when the battery reaches the specified level (default is 10%; the min is 10% and the max is 80%). 7. By default, Elster configures handhelds to support one utility ID, however, if specified, your utility may support multiple utility IDs, select the appropriate utility ID from the drop list. Note:
You must have Program privilege to change utility ID settings in the handheld. 8. Click Save to save your changes. Note:
Changes to the handhelds configuration will NOT be imported into EA_Inspector Manager during the next device synchronization. Changes to handheld settings made in EA_Inspector will be overwritten by settings from EA_Inspector Manager during the next handheld synchronization. You must duplicate handheld setting changes in EA_Inspector Manager for the changes to be permanent. Configuring EA Defaults EA_Inspector allows all users to set the default values on the handheld.
Packet repeats
Test time (in minutes)
Seconds between Pings To manage ping test settings:
1. From the HH Configuration menu, select EA Defaults. EA_Inspector displays the EA Defaults screen. EA_Inspector User Guide Configuring the handheld Figure 13-7. EA Defaults - settings 174 2. Enter the number of Ping Packet Repeats (the number of additional packets transmitted at different frequencies within the 900 MHz unlicensed band;
range of 0 to 10 with default of 2). For example, if packet repeats is set to the default of 2, a total of 3 packets (1 packet plus an additional 2 packets) would be sent over 3 different frequencies in the 900 MHz band. 3. Enter the Test time (in minutes) (the duration time (in minutes) for a ping test;
range of 1 to 10 with default of 2). 4. Enter the Seconds between Pings (the number of seconds delay between pings for the continuous ping test; range of 1 to 60 with default of 5; applies to electricity meters only). Note:
For a continuous ping on a gas module, the time between pings is 0.8 seconds and cannot be configured. 5. Click Save to save your changes. EA_Inspector displays a dialog indicating the settings have been saved. 6. Click OK to acknowledge the dialog. You are ready to perform a continuous ping test using the changed settings. Viewing About EA_Inspector information To view About EA_Inspector information:
1. From the HH Configuration menu, select About. EA_Inspector displays the About EA_Inspector dialog. EA_Inspector User Guide Configuring the handheld 175 Figure 13-8. About EA_Inspector screen The About EA_Inspector screen displays the following information:
Item Software Name Software Version Firmware Version Description Indicates you are using EnergyAxis EA_Inspector software. Indicates the version of EA_Inspector you are using. Indicates the version of firmware the EA_NIC is using. Copyright date and holder Indicates the date and the holder of the copyright for the software. 2. To close the dialog click the Close button in the upper right corner of the dialog or press the <Esc> key. EA_Inspector User Guide A TROUBLESHOOTING 1. Click on the screen with the stylus if the device keys navigation does not produce expected results. 2. Try to reboot the handheld:
Hold down the <R> + <X> + <> keys down simultaneously for several seconds until the screen goes blank. OR Refer to the EA_Inspector and EA_Inspector Manager Installation and Administration Guide. 1. Make sure the handheld device is correctly seated in the cradle and there is not any contaminated material in between the cradle and handheld's contacts. 2. Verify the connection by starting ActiveSync and waiting for the device to synchronize. 3. Check if the handheld's LED is glowing either green or red. If not then maybe the AC charger is faulty. General troubleshooting Trouble connecting to EA_Inspector Manager Communication mode errors and warning messages
0 HH Message Reason NONE 1 Meter is out of range or unencrypted. Try again with encryption OFF? (Yes or No) Meter is out of range or is Legacy mode. HH Comm. Mode Meter Comm. Mode Unencrypted LAN Any Meter with Encryption Disabled Meter Response AOK or Valid Data Encrypted LAN Any Meter RN (no response) 2 Action Name + Failed
(e.g. Find Failed) Meter is out of range. Unencrypted LAN Any Meter RN (no response) 3 Meter is encrypted. Retry with encryption ON?
(Yes or No) Meter is encrypted. Unencrypted LAN Encrypted Meter NON Ping Request 05 Inappropriate Action Requested EA_Inspector User Guide Troubleshooting 177
HH Message Reason LAN Encryption mismatch:
please update the handheld seeds with EA_Inspector Manager. LAN Encryption is mismatched between HH and meter. 4 5 HH Comm. Mode Meter Comm. Mode Meter Response Encrypted LAN Encrypted Meter NON Ping Request 1C Packet Decryption Failed LAN Encryption mismatch:
please update the handheld seeds with EA_Inspector Manager. LAN Encryption is mismatched between HH and meter. Encrypted LAN Meter with Encryption Key but its Encryption Disabled; NON Ping Request 1C Packet Decryption Failed Read GK address and meter reading on an encrypted meter. 6 Warning: Meter is encrypted. Press E to retry with encryption. Proceed to get and display Host / Radio FW versions, packet number, and RSSI. Leave GK address, meter reading as well as other info fields blank. Show warning message on the top of GK, Parent, Level/
Desc, and Total KWh fields. 7 8 LAN Encryption mismatch:
please update the handheld seeds with EA_Inspector Manager. Show warning message on the top of GK, Parent, Level/
Desc, and Total KWh fields. LAN Encryption mismatch:
please update the handheld seeds with EA_Inspector Manager. Show warning message on the top of GK, Parent, Level/
Desc, and Total KWh fields. LAN Encryption is mismatched between HH and meter. LAN Encryption is mismatched between HH and meter. Unencrypted LAN Encrypted Meter Single Ping Request 05 Inappropriate Action Requested Encrypted LAN Encrypted Meter Single Ping Request 1C Packet Decryption Failed Encrypted LAN Meter with Encryption Key but its Encryption Disabled; Single Ping Request 1C - Packet Decryption Failed Elster contact For EA_NIC error messages or for further information, please contact:
Customer Support Elster 208 South Rogers Lane Raleigh, NC 27610 T
+1 800 338 5251 (US toll free) energyaxis.support@us.elster.com Elster Solutions 208 South Rogers Lane Raleigh NC 27610-2144 T +1 800 338 5251 (US toll free) www.elster.com 2011 by Elster. All rights reserved. No part of this software or documentation may be reproduced, transmitted, processed or recorded by any means or form, electronic, mechanical, photographic or otherwise, translated to another language, or be released to any third party without the express written consent of Elster. 17.October.2011
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2012-01-18 | 902.8 ~ 927.6 | DSS - Part 15 Spread Spectrum Transmitter | Class II permissive change or modification of presently authorized equipment |
2 | 2008-01-10 | 902.8 ~ 927.6 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2012-01-18
|
||||
1 2 |
2008-01-10
|
|||||
1 2 | Applicant's complete, legal business name |
Elster Solutions, LLC
|
||||
1 2 | FCC Registration Number (FRN) |
0008634834
|
||||
1 2 | Physical Address |
208 S. Rogers Lane
|
||||
1 2 |
Raleigh, North Carolina 27614
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
r******@us.tuv.com
|
||||
1 2 |
r******@us.tuv.com
|
|||||
1 2 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
G8J
|
||||
1 2 | Equipment Product Code |
HHI03
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
S******** B****
|
||||
1 2 | Title |
Sr. RF Engineer
|
||||
1 2 | Telephone Number |
919-2********
|
||||
1 2 | Fax Number |
919-2********
|
||||
1 2 |
s******@us.elster.com
|
|||||
app s | Technical Contact | |||||
1 2 | Firm Name |
Elster Integrated Solutions, LLC
|
||||
1 2 | Name |
J****** C****
|
||||
1 2 | Physical Address |
208 South Rogers Lane
|
||||
1 2 |
Raleigh, North Carolina 27610
|
|||||
1 2 |
United States
|
|||||
1 2 | Telephone Number |
919-2********
|
||||
1 2 | Fax Number |
919-2********
|
||||
1 2 |
j******@us.elster.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | No | |||||
1 2 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 03/03/2012 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | PI900 | ||||
1 2 | PI900 Handheld Interrogator | |||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 | Original Equipment | |||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 2 | Grant Comments | Power Output listed is Peak Conducted. This grant will become invalid upon any unapproved changes to the circuit board or components. Any changes would require a Class One or Class Two Permissive change. The antenna cannot be changed from the current configuration. As the apparatus is a handheld device, a SAR evaluation was performed as part of this certification. | ||||
1 2 | The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
TUV Rheinland of North America Inc.
|
||||
1 2 |
TUV Rheinland of North America
|
|||||
1 2 | Name |
M****** M********
|
||||
1 2 | Telephone Number |
919-5********
|
||||
1 2 |
919-5******** Extension:
|
|||||
1 2 | Fax Number |
919-5********
|
||||
1 2 |
m******@us.tuv.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 902.80000000 | 927.60000000 | 0.2350000 | 456KG1D | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | 902.80000000 | 927.60000000 | 0.2110000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC