FCC ID: AMH101016 GO Tracker 1.9

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5840957.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Confidential User manual Model Name: Go Tracker 1.9 By Emerson Digital Cold Chain, Inc 04/05/2022 Revision History Revision 1.00 Date 04/05/2022 Description Initial Release 1 CE Regulations Caution Risk of explosion if battery replaced aced by an incorrect type. Dispose of used batteries according to the instructions. The technical documentation relevant to the above equipment will be held at Emerson Digital Cold Chain, Inc Please make sure the temperature for the device will be from -20C to 60 C. The manufacturer specified the maximum ambient temperature for use in charging mode of 40 C and for use in the non-charge mode of 45 C. The minimum distance between the user and/or any bystander and the radiating structure of the transmitter is 20cm. This radio equipment operates with the following frequency bands and maximum radio-frequency power Features Description CAT M1 LTE-FDD:

Frequency Band B1/B2/B3/B4/B5/B8/B12/B13/B18/B19/B20/B25/B26/B27/B28/B66/B85 Cat NB2 LTE-FDD:

B1/B2/B3/B4/B5/B8/B12/B13/B18/B19/B20/B25/B28/B66/B71/B85 EGPRS: 850/900/1800/1900MHz EGPRS 900 : 33.5 dbm Max. TX power EGPRS 1800 : 31 dbm CAT M1/NB2 LTE B1/3/8/20/28: 22 dbm 2 FCC Regulations:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. RF Exposure Information This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. ISED Notice This device complies with Innovation, Science and Economic Development Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device. 3 Le prsent appareil est conforme aux CNR Innovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes:

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en This device complies with the Canadian ICES-003 Class B specifications. CAN ICES-003(B)/ NMB-003(B) ISED RF Exposure Statement This device complies with ISED RSS-102 RF exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the IC RSS-102 RF exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. Cet appareil est conforme aux limites d'exposition aux rayonnements de la CNR-102 dfinies pour un environnement non contrl. Afin d'viter la possibilit de dpasser les limites d'exposition aux frquences radio de la CNR-102, la proximit humaine l'antenne ne doit pas tre infrieure 20 cm (8 pouces) pendant le fonctionnement normal. CONTACT:

Contact Person: Mona Delavari Job Title: Certification Manager E-mail: mona.delavari@emerson.com Address: 7121 Fairway Dr. #400, Palm Beach Gardens, FL 33418, USA 4

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5840958.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case GO Real-Time 4G/5G Tracker User Manual Cargo Monitoring Solutions Table of Contents Introduction Page 3 Understanding the Device Page 3 Activating / Launching Device Page 4 Launching My Shipment Page 5 LED Alert Indications Page 5 Oversight Online Dashboard Page 6 Oversight Mobile Application Page 7 Device Placement Scenarios Page 8 GO GreenSense Recycling Program Page 9 Technical Specifications Page 10 -15 Regulatory Page 15 Troubleshooting and FAQs Page 16 -18 Technical Support Page 19 2 Introduction Keeping track of shipments has never been easier with the GO Real-Time 4G/5G Tracker. Using cellular technology, trackers provide temperature and location alerts as your shipment moves through the supply chain. And now, with our 4G/5G cellular technology, connectivity and access to your data is further enhanced. Rest assured that visibility to temperature, humidity, and location data will be available despite the ongoing transition in the cellular technology industry. Comprehensive and automated reporting is provided through the Oversight Dashboard and the Oversight Mobile app. Data is encrypted, providing security as it moves to the cloud. Information is at your fingertips while you are on the go with Oversight Mobile. Check status and create shipments direct from a phone or tablet. View current maps, graphs and charts of key shipments including temperature, humidity and location details. Shipment summary reports include additional details such as device serial number, trip name and duration, mean kinetic temperature, and time above or below range. The Oversight Mobile app is available in English, Chinese, Spanish, Korean, Russian, Portuguese, Italian, German, Turkish and French. Understanding the Device*

Peel & Stick Barcode Pull Tab to Start Trip Details Link to Oversight Dashboard

* The GO Real-Time 4G/5G Tracker is also available in variants: GO Real-Time XL 4G/5G Tracker and GO Real-Time Reusable 4G/5G Tracker. 3 Adhesive Strip on Back LED Humidity Sensor Activating / Launching Device Step 1: Peel off the serial number label from the top of the device and place on the manifest. Step 2: Write shipping info on the GO Real-Time 4G/5G Tracker. Step 3: Pull the start tab on the GO Real-Time 4G/5G Tracker. Step 4: Blue light will illuminate upon activation and will turn off during normal operation. Step 5: Remove adhesive strip on back of device and directly attach to packaging. Note:

do not place in protective sleeve if humidity sensor is enabled. 1 FACILITY 000PIW emerson.com/oversight Receiving GO Real-Time 4G/5G Trackers After launch, shipment data is available online. Go to Emerson.com/Oversight and enter the serial number of the device to view temperature and trip reports. Oversight Mobile App Data at your fingertips. Scan the QR Code or visit the app store on your smart device. Oversight Mobile App 4 SHIPPER INSTRUCTIONS 1) Peel off the serial number label from the front of the device and place on the manifest. 2) Write shipping info on the GO. 3) Pull the start tab on the GO. 4) Check for BLUE flashing light to indicate device is operational and transmitting data RECEIVER INSTRUCTIONS Trip data is available online. Go to emerson.com/oversight and enter the serial number of the device to view temperature and trip reports. in real-time. 5) Place the GO on the shipment. 1) Remueva el nmero de serie de la parte de arriba del dispositivo y colque-lo en el manifesto. 2) Escriba la informacin de envio sobre el GO. 3) Remueva la pestaa del GO. 4) Compruebe que exista una luz azul intermitente, la cual indica que el dispositivo est en funcionamiento y la transmisin de datos entiempo real. 5) Coloque el GO sobre el envio. Recycle GO units and receive a cash reward. For details visit: emerson.com/cargo GO GREEN HOW TO TELL IF YOUR GO IS READY TO GO Blue Light Red Light Ready to Use Do Not Use COMO SABER SI TU GO ESTA LISTO Luz Azul Luz Roja Go Listo No Usar 14924 Corporate Road South, Jupiter, FL 33478 561.575.7600 emerson.com/cargo Product Support: 877.998.7299 2 3 4 5 Launching My Shipment Step 1: Select a shipment template, if applicable. You will need to login or enter a 10 digit serial number to speed your search in Oversight. Finally, you will need to enter a desired shipment name. Step 2: From the drop down menus you will need to select:

Origin name Departure date and time Add stops (if applicable) Destination name Arrival date and time For additional help on setup and training please contact :

CargoAccountManagement@Emerson.com If the location does not appear in the drop down select Create New Location. Shipment templates will populate the origin and destination. Step 3: Select a temperature range. The temperature ranges will show in the drop down menu. If there is none, select a cool down type:

1 hour: Alerts via email will be sent 1 hour after creating a shipment 4 hours: Alerts via email will be sent 4 hours after creating a shipment No Alert Suppression: Alerts via email will be received right away Step 4: Select the create shipment button. You have the option to save the trip as a template. Select yes to save your trip template. If you want to enter a contact that normally does not receive alerts on all shipments, enter any additional alert contacts. LED Alert Indications Blue - Normal operation. Check the Oversight dashboard and or mobile app for detailed information. Red - Indicates there is a problem with the device. Do not use. Contact Emerson Cargo Solutions at CargoSupport@Emerson.com for further instructions. 5 Shipment Details Oversight Online Dashboard The Oversight system gives you instant, online access to the data from any or all vehicles. Maps, graphs and reports are at your fingertips. As shipments travel down the road, the cloud-based Oversight dashboard gives easy, online access to current maps, graphs and charts of key shipments, including temperature, security, and location details. Access is controlled by a userID and password. Its also easy to share shipment data with a partner by simply assigning a userID and password to that partner. Intelligent Alerts are text and email messages that get the right information to the right people at the right time. The Oversight system filters the information based on business rules established by each customer using the Oversight dashboard. If a rule is violated, such as upper and lower temperature limits, a text and email Intelligent Alert messages are sent automatically. 6 Oversight Mobile Application Visit Emerson.com/Cargo for the app download and product information (compatible with Android 4.1 and above, iOS 8 and above), or search for the Emerson Oversight app in your app store. Additionally, you can scan the QR Code on the bottom of the page. The Oversight Mobile app offers the same features and benefits as the Oversight Dashboard, our cloud-based online portal. Map View Create a Shipment Sensor Report 1. View shipment tracks on a detailed map. 2. Assign a trip name to a specific GO tracker serial number and receive temperature alerts by clicking save in the top right corner. 3. The sensor report gives in depth details of shipment information such as trip duration, mean kinetic temperature, and total time out of range. Oversight Mobile App 7 Device Placement Scenarios The form factor of the GO Real-Time 4G/5G Tracker promotes its use in a variety of scenarios including at the pallet, carton and product level. Pallet Level - Many customers apply trackers to the side of a pallet. Emerson provides signage and clear plastic pouching to facilitate locating labels on pallets at the receiving end as depicted in the photo to the right. Many customers place several trackers on different pallets within a load to perform temperature monitoring. This promotes broader sampling and provides more detailed information on the temperature fluctuations experienced within a container. Placement - The devices are like disposable cell phones with a thermometer. They cannot be placed inside of a pallet or carton because that will block the cell signal. We recommend placing the GO Real-Time 4G/5G Tracker products on the outside of the pallet closest to the back doors. If the shipment has multiple drops place unit on the top of the pallet of the last drop or inside wall of the trailer closest to the back doors. We do not recommend placing devices on the side of a pallet between pallets because that can also cause the signal to be blocked. 8 GO GreenSense Recycling Program GO Real-Time 4G/5G Trackers can be easily recycled through the Emerson Cargo Solutions GO GreenSense program. GO GreenSense is a recycling program that facilitates the return of Emerson temperature monitoring labels for proper battery and component recycling. The GO GreenSense program provides customers with eco-friendly return boxes and pre-paid postage return labels free of charge. Unlike bulky traditional temperature monitoring devices, customers can fit hundreds of temperature labels in the provided medium sized box. Emerson GO GreenSense takes the hassle out of returning labels for recycling. For more information, email GOGreen@Emerson.com or call toll free +1-877-998-7299. 9 Technical Specifications GO Real-Time 4G/5G Tracker Battery:

Cellular:

Certifications:

UN38.3 Compliant Cat M1: LTE FDD: B1/B2/B3/B4/B5/B8/B12/

B13/B18/B19/B20/B25/B26/B27/B28/B66/B85 Cat NB2: LTE-FDD: B1/B2/B3/B4/B5/B8/B12/

B13/B18/B19/B20/B25/ B28/B66/B71/B85 EGPRS: 850/900/1800/1900MHz FCC, IC, CE, PTCRB, RCM, IFETEL, RTCA/DO-160G Compliant Device Storage:

Optimal: Below 20C and 60% RH Humidity Accuracy:

At 25C, between 20% RH and 80%

RH: 10% RH Humidity Range:

20% to 95% operation typical In-Use Life:

Tri-mode with up to 20 days of op-

eration, 6-minute measurements reported at 18-minute intervals IP Rating:

IP44 Light Sensor Sensitivity: 0.5 Lux, minimum detectable 1.0 Lux Oversight Dashboard:

Emerson.com/Oversight Recycle Options:

GO GreenSense program Shelf Life:

Size:

Temperature Range:

Shipped with a minimum in-use and shelf life of approximately 6 months. Please check the Ac-

tivate By Date on the product box and follow a first-in-first out process. 3.0 in x 2.0 in x 0.75 in

(76 mm x 51 mm x 19 mm)

-20 C to 60 C (-4 F to 140 F) operating environment Temperature Accuracy: 0.5C (0.9F) typical between

-20C to 60C (-4F to 140F) Weight:

68 g (0.15 lbs) 10 Troubleshooting and FAQs Q: Does a lack of LED light on the unit mean it is not working?

A: No, this is normal functionality. Simply check if your unit is reporting in Oversight. Located on the homepage, enter the 10-digit serial number into the Track your shipment field. Q: What does a solid blue light mean on the tracker?

A: A solid blue light indicates there is no cell signal at the spot of activation, but the unit is still good to use. We recommend waiting 20-30 minutes before using unit. Also, check to see if the unit is reporting in Oversight by simply enter the 10-digit serial number into the Track your shipment field on our homepage. Q: How do I activate GO Real-Time 4G/5G Trackers?

A: Please make sure that you are using a unit that is current and not expired. The expiration date can be found on the box. Once the tab has been pulled on the unit, verify that a blue light is observed. If a red light is observed, please set the unit aside and contact CargoSupport@Emerson.com. If a solid blue light is observed, it means the device is out of network range and is trying to communicate with the surrounding cell towers. Take your device outside of the building / warehouse for 20-30 minutes and verify that it has reported in the Oversight dashboard. Q: How does the GO Real-Time 4G/5G Tracker report its data?

A: Trackers measures ambient temperature and communicates through cellular triangulation, without GPS. The unit would need to have good coverage to send the information in real-time. Q: What if I need to return my unit?

A: If you have been informed that it is necessary to return your device(s) to our facility for analysis, we will provide you with all the required documents for the return along with instructions. We will notify you once your devices have arrived at our facility. Once the analysis is completed by our Engineering team, your Account Manager will provide the results. These results will take approximately 10-15 days from the time the unit arrives. You can contact your Account Manager by phone at

+1-877-998-7299 or by email at CargoAccountManagement@Emerson.com. 16 Troubleshooting and FAQ Q: Does the unit report during an ocean shipment?

A: If the load where your unit is placed is on an air or ocean shipment, keep in mind that during its transit it is normal to lose communication with cell towers. Your device will continue reading and recording all the information of your load in order to send it to Oversight, once communication with cell towers is achieved. Q: How can we add additional users in Oversight?

A: Our Technical Support and Account Management team can add any additional users for Oversight. Simply provide the first and last name of the new user along with the email address. Q: Can I be setup with only temperature associated alerts?

A: Yes, we can modify alert information by person and by specific need. Q: What does it mean when I have a cluster of red data points on the tracking map in Oversight?

A: This indicates a unit(s) are not moving and is currently stationary at its location. Q: How do I retrieve raw temp data of my units?

A: On the sensor report, you can access the Excel or PDF icon to obtain raw data. Q: Can I change trip details after it has been created?

A: Trip details can be changed by accessing the shipment management page. This page is located under Main>Management>Oversight>Edits Shipments. Q: How can I reduce the number of alerts I am receiving?

A: In Oversight, you can customize this information based on your need by reducing the alert levels, minimizing alert types and expanding the upper and lower limit of temperature ranges. 17 Troubleshooting and FAQ Q: How do I monitor active reporting shipment information in the Oversight dashboard?

A: Go to Emerson.com/Oversight and enter the units 10-digit serial number in the Track Your Shipment box for a quick search. If the serial number does not appear it has not yet reported to Oversight. Q: What kind of data is reported in Oversight?

A: The data reports: Temperature, Location, Time, Humidity and Light. Once your device has been successfully activated and programmed with the trip information, proceed to Oversight to observe the data. Q: Why am I not able to observe any shipment information in Oversight?

A: Follow these steps:

Wait about 20-30 minutes after your device has been activated, since this is the average amount of time it takes for the unit to connect to the cell towers for the first time. Verify that the department in charge of activating the devices has done so correctly and if possible, request photos as proof. Make sure that the device has been placed correctly on the load. Remember that proper placement is on top of the last pallet closest to the doors. Avoid placing the unit in between pallets or inside product. Also, if you need to place a thermal blanket or something similar, remember that the device would go outside of it. Q: Who do I contact if I am still having problems with Oversight?

A: If all of the above has been verified and the load where your unit is placed is an over-the-road shipment, please contact your Account Manager or our Support team to investigate. Please have the following information available:

10-digit Serial Number(s) of your unit(s) Placement on the shipment, origin and destination locations of your load Location of activation Approximate arrival and departure date 18 Technical Support Technical Support is available 24 hours a day, 7 days a week. Were with you every step of the way. Toll Free: +1-877-998-7299 Emerson.com/Cargo CargoSupport@Emerson.com Live Chat 4G/5G.UM.Rev4.0422 Emerson is a trademark of Emerson Electric Co. or one of its affiliated companies. 2022 Emerson Electric Co. All rights reserved. 19

Emerson Digital Cold Chain, Inc. | Model: GO Tracker 1.9 TSC-THOO C Z.1. Via dellIndustria, 27 32016 Alpago (BL) ITALY 1C:10124A-101016 | FCCID: AMH101016 | MADE IN CHINA Sr This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions. 1: This device may not cause harmful interference, and 2: This device must accept any interference received, including interference that may cause undesired operation.

Emerson Digital Cold Chain, Inc. Date: April 19, 2022 Federal Communications Commission Authorization and Evaluation Division Confidentiality Request regarding application for certification of FCC ID: AMH101016 Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, we hereby request confidential treatment of information accompanying this application as outlined below:

Schematics Block Diagram Parts List Operation Description Tune up Procedure The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely, ________________________ Contact Person: Frank Landwehr E-mail: Frank.Landwehr@emerson.com Rev. 1/1/03

Emerson Digital Cold Chain, Inc. Declaration April 19, 2022 This device with FCC ID: AMH101016 integrates a WWAN module:

Model FCC ID Date of Grant WWAN module BG95-M3 XMR201910BG95M3 10/17/2019 No hardware design changes are made on the module, and the software has not been changed to increase the RF output power of the module. Pursuant to KDB 996369 D02, the original modular report as follow table are submitted to represent the compliance of Part 22/24/27/90S conducted testing items of this device. Only Power/ERP/EIRP and RSE test items are tested in this report, all the other test results are refer to module RF Modular test report number R1907A0446-R1V1 R1907A0446-R2 R1907A0446-R7 R1907A0446-R4 R1907A0446-R6V2 R1907A0446-R3V1 R1907A0446-R5 R1907A0446-R8 report. Sincerely, Contact Person: Frank Landwehr E-mail: Frank.Landwehr@emerson.com

Emerson Digital Cold Chain, Inc. Date: April 19, 2022 Federal Communications Commission Authorization and Evaluation Division RE

: Certification Application FCC ID : AMH101016 To Whom It May Concern, External Photos Internal Photos Test set-up photos Users Manual Sincerely, ____ Contact Person: Frank Landwehr E-mail: Frank.Landwehr@emerson.com Pursuant to sections 0.457 and 0.459 of CFR 47, Public Notice DA 04-1705 of the Commissions policy and to avoid premature release of sensitive information prior to marketing or release of the product to the public, the applicant requests the following documents contained in this certification application be temporarily withheld from public disclosure for an initial period of 180 days:

The application contains technical information, which Emerson Digital Cold Chain, Inc. deems to be trade secrets and proprietary. If made public, the information might be used to the disadvantage of the applicant in the market place. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application 1/1

Emerson Digital Cold Chain, Inc. Date: April 19, 2022 Power of Attorney To whom it may concern, Please be notified that I, Frank Landwehr, have designated Jim Tsai in Sporton International Inc. as the person being responsible for this project and to sign the form 731 and other documentation. Any and all acts carried out by Jim Tsai in Sporton International Inc., on the matters of relating to all processes required in the FCC approval and any communication needed with the national authority, shall have the same legal authority as acts on our own behalf. We further certifies that neither the applicant nor any party to this application, as defined in 47 CFR Ch. 1.2002 (b), is subject to a denial to Federal benefits, that include FCC benefits, pursuant to section 5301 of the Anti-Drug Abuse Act of 1998, 21 U.S.C 862. This authorization is limited to the product of as following:

FCC ID: AMH101016 If you have any acknowledgement and response, please send it to Sporton International Inc. directly. Should you have any questions or comments regarding this matter, please have my best attention. Sincerely yours, ____ Contact Person: Frank Landwehr E-mail: Frank.Landwehr@emerson.com