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Regulatory Information | Users Manual | 527.74 KiB | ||||
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User Manual Part One | Users Manual | 1.02 MiB | ||||
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1 | Regulatory Information | Users Manual | 527.74 KiB |
Regulatory and Safety Information Please save these instructions and read carefully USA-FCC (Federal Communications Commission) Statement This device complies with Part 15 of the FCC Rules. Op-
eration is subject to the following two conditions:
1 2 This device may not cause harmful interference, and This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion. FCC Interference Statement Note: This equipment has been tested and found to com-
ply with the limits for a Class B Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency and, if not installed and used in accordance with the instructions, may cause harm-
ful interference to radio communications. However, there is no guarantee that interference will not occur in a par-
ticular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1 2 Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit differ-
ent from that to which the receiver is connected. Consult the dealer or an experienced radio/TV techni-
cian for help. 3 4 Compliance Statement for Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. This device complies with Class B Limits of Industry Cana-
da. Operation is subject to the following two conditions;
This device may not cause harmful interference, and 1 This device must accept any interference received, in-
2 cluding interference that may cause undesired opera-
tion. European Union Declarations of Conformity LG-Nortel Co. Ltd. declares that the equipment specied in this document, which bears the CE mark, conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (R&TTE 1999/5/EC), including Elec-
tromagnetic Compatibility Directive (2004/108/EC) and Low Voltage Directive (2006/95/EC). The product fullls the essential requirements of the har-
monized standards shown above. Product Safety Instructions This product complies with and conforms to the following international Product Safety standards as applicable:
Safety of Information Technology Equipment, IEC 60950-1, including Relevant national deviations as listed in Compli-
ance with IEC for Electrical Equipment (IECEE) Safety of Information Technology Equipment, CAN/CSA-C22.2 No. 60950-1/UL 60950-1 E-911 and This Phones Use with Multi-Line Telephone Systems Please note that the use and operation of this phone as part of a multi-line telephone system (MLTS) may be sub-
ject to state and/or federal E-911 MLTS laws that require the MLTS to provide a callers telephone number, exten-
sion, and physical location to applicable state and/or lo-
cal emergency services when a caller initiates a 911 call. This phone does not provide a callers telephone number, extension, or physical location information to emergency services when a caller dials 911, and compliance with state and/or federal E-911 MLTS laws is the sole responsibility of the purchaser of this phone. Regulatory Information and Disclaimers Privacy of communications may not be ensured when us-
ing this telephone. Any changes or modications made to this device that are not expressly approved by the manufacturer may void the users authority to operate the equipment. The Manufactur-
er is not responsible for any radio or television interference caused by unauthorized modication of this device, or the substitution or attachment of connecting cables and equip-
ment other than those specied by the manufacturer. It is the responsibility for the user to correct any interference caused by such unauthorized modication, substitution or attachment. The manufacturer and its authorized resellers or distribu-
tors will assume no liability for any damage or violation of government regulations arising from failure to comply with these guideline. Pursuant to Part 15 of the Federal Communications Commission(FCC) Rules, the user is cautioned that chang-
es or modications not expressly approved by LG-Nortel. Could void the users authority to operate this equipment. Important Safety Instructions Before connecting or using your new phone, take a moment to consider safety and reliability. Use common sense when locating, connecting and using you Phone. Locate on a dry level surface away. Keep the phone away from the edges of the surface to avoid the potential of a fall. Locate cables to avoid potential for damage. For exam-
ple, do not locate under rugs or carpet as damage may result from foot trafc or heavy objects. Also, do not lo-
cate cables between the desktop and walls where they may be crushed, damaging the insulation. Check the cables regularly and, if damage is noted, dis-
connect your phone. Contact your local representa-tive for a replacement. Should liquid spill on the phone, disconnect the unit from power and the network. Do not use during lightning storms. Lightning presents a potentially lethal shock hazard. Clean the phone with a soft dry cloth; do not use liquid cleaners. Always use caution when connecting to AC power. Use only with a properly grounded standard AC power outlet. P/NO: MMBB1234567,1.0 Printed In Thailand. Copyright 2008 LG-Nortel Co.Ltd. All rights reserved. Regulatory and Safety Information 1.0.indd 1 Regulatory and Safety Information 1.0.indd 1 2008-01-24 3:14:55 2008-01-24 3:14:55 IP8800 Series Quick Installation Guide This document provides information about the IP8820, IP8830, and IP8840. You can download all required docu-
ments at www.lg-nortel.com. Before you start If you require a Global Power Supply for your IP Phone, use the LG-Nortel approved global power supply. Package contents The following items are included in your IP8800 Series package. Before installation, ensure that you have the following package contents:
IP Phone (IP8820) Foot Stand Handset Handset Cord 2.0m CAT5 Ethernet Cable Number Plates (2ea)
(only for IP8820/IP8830)
Installation To install this IP Phone correctly, please follow the procedures. Please refer to the gures as shown below. Attaching the foot stand Decide if you will be attaching the foot stand angle either 35 degree or 55 degree. Align the top tabs on the foot stand with the slots on the back of your IP Phone. Please refer to the gures left for the correct place-
ment of the foot stand. And then, move the foot stand upward until it clicks into place. Top Tabs Turn the foot stand upside down; Align the top tabs on the foot stand with the slots on the back of your IP Phone. Please refer to the gures left for the correct placement of the foot stand. And then, move the foot stand upward until it clicks into place. The IP Phone sits at a 35 degree angle. The IP Phone sits at a 55 degree angle. IP8800 Series Quick Installation Guide IP-88XX Quick Installation Guide 1.2.indd 1 IP-88XX Quick Installation Guide 1.2.indd 1 2008-06-11 1:46:03 2008-06-11 1:46:03 For more detailed installation instructions, see IP8820/IP8830/IP8840 Installation at www.lg-nortel.com. Connecting Handset and Headset 1 Plug one end of the handset cord (short straight section) into the handset. Plug the other end of the handset cord (long straight sec-
tion) into the handset jack on the back of the IP Phone marked with the
(Optional) Plug one end of the cord into the headset jack on the back of the IP Phone marked with the From a small bend in the cord, thread the cord through the wiring channel. symbol. symbol. 2 3 4 1 2 3 Wiring Channel 4
(Optional) Connecting Network and Power Note: Your IP Phone supports both AC power and Power over Ethernet (PoE), (more than class 2). To use AC power, use only the LG-Nortel Approved AC power adapter (SSAD9025601), which you can order separately. To use PoE, your connected LAN must support PoE and an AC power adapter is not required. 1 symbol. Plug one end of the supplied LAN Ethernet cable into the LAN Ethernet port on the back of your IP Phone marked with the Plug the other end of the cable into your LAN Ethernet connection. (Do not extend the LAN Ethernet cable to the outside of the building.)
(Optional) If you are connecting your PC Ethernet through the IP Phone, plug one end of the LAN Ehternet cable into the PC Ethernet port on the back of your IP Phone marked with the
(Optional) Plug the other end of the cable into your LAN Ethernet connection.
(Optional) Connect the AC power adapter (not suppplied) to the AC adapter jack on the back of your IP Phone. Fas-
ten the cord with a hook to prevent it from being discon-
nected.
(Optional) Plug the AC power adapter into the nearest AC power outlet. The phone will start up. symbol. 2 3 4 5 6 Wall-mounting the IP Phone (Optional) Note: Ensure all cables are routed and if necessary, that power is installed. 1 2 Remove the foot stand. Pull out the handset retainer tap out of the slot. Turn around and place in the opposite direction. Then hang up the hand-
set. Make a small mark on the wall where you want the top ke-
hole slot to align and insert a screw (not provided) so that it protrudes slightly 2.5mm from the wall. Measure a straight line down 10cm from the mark, and insert a screw (not provided). Align the keyholes on the back of the IP Phone with the screws in the wall, and then slide the IP Phone down on the screws to secure the IP Phone. 3 4 5 3 1 5 Optional Power Adapter Connection: 48V DC Ethernet Hub/Switch or IEEE 802.3af Hub/Switch 2 6 4 Optional PC Connection Handset Retainer Tap 10cm WallWallWall 2.5mm IP8800 Series Quick Installation Guide P/NO: MMBB9218101,1.0 Printed In Thailand. Copyright 2008 LG-Nortel Co.Ltd. All rights reserved. IP-88XX Quick Installation Guide 1.2.indd 2 IP-88XX Quick Installation Guide 1.2.indd 2 2008-06-11 1:46:08 2008-06-11 1:46:08 Expansion Modules for IP8800 00 Series This document provides information about the LCD Expansion Module: 12-Key Self-Labeling and the LED Expantion Module: 12-Key Paper Label. You can download all required documents at www.lg-nortel.com. Your Expansion Modules LCD Expansion Module:
12-Key Self-Labeling LED Expansion Module:
12-Key Paper Label Descripton The Expansion Modules for IP Phone 8800 Series provide 12 additional line/programmable feature keys for your IP Phone. You can place the IP Phone and Expansion Modules on your desktop or you can wall-mount the IP Phone and Expansion Modules. Up to one LCD or LED Expansion Modules are supported on a single IP Phone. The Expansion Modules are supported on the IP Phone 8820, 8830 and 8840. Installation Caution! To avoid damaging equipment, remove the power from the IP Phone before connecting an Expansion Module. To install this Expansion Module correctly, please follow the procedures. Installing the Expansion Modules 1 Remove power from the IP Phone. 2 Remove the foot stand from the IP Phone. 3 4 5 At the back of the IP Phone, remove the rubber plug from the Accessory Expansion Module (AEM) port. Plug the 12- pin cable from the Expansion Module into the AEM port on the back of the IP Phone. Place the connecting arm of the Expansion Module behind the IP Phone and align the Expansion Module connect-
ing holes with the connecting holes on the back of the IP Phone. 6 Turn the screw to the right to connect the Expansion Mod-
ule and IP Phone rmly together. IP8800 Series Expansion Modules Quick Installation Guide Connecting arms 6 5 4 Connecting holes AEM Port 3 2 IP-88XX Expansion Moudle Installation Guide 1.0.indd 1 IP-88XX Expansion Moudle Installation Guide 1.0.indd 1 2008-04-23 4:41:19 2008-04-23 4:41:19 Attaching the foot stands Set the Expansion Module and IP Phone foot stands to the same angle. 1 Align the Top tabs on the foot stands with the slots on the back of the Expansion Module and IP Phone. 2 And then, move the foot stands upward until it clicks into place. For more detailed installation instructions, see the IP8800 Series Quick Installation Guide. 2 1 Top Tabs Completing the installation 1 Connect power to the IP Phone. The IP Phone and Expansion Modules power up. The Expansion Modules use the electrical connection of the IP Phone for power. Expansion Modules do not have their own power source. After you power up your IP Phone, the Expansion Module LEDs or LCD display icons ash (depending on Expansion Module type), until communication with the IP Phone is established. For information about pro-
gramming features, see the IP8800 Series Installer Guide at www.lg-nortel.com. Foot stands Wall-mounting the IP Phone and Expansion Modules 1 Remove the foot stands from the IP Phone and Expansion Module. Keyholes 2 3 Ensure that the cables are properly connected to the IP Phone, and then connect the Expansion Module to your IP Phone, as previously described. Wall-mount the IP Phone and Expansion Module using the keyholes in the back of the IP Phone and Expansion Module. For more detailed installation instructions, see IP8800 Se-
ries Quick Installation Gudie at www.lg-nortel.com. Keyholes IP8800 Series Expansion Modules Quick Installation Guide P/NO: MMBB9219501,1.0 Printed In Thailand. Copyright 2008 LG-Nortel Co.Ltd. All rights reserved. IP-88XX Expansion Moudle Installation Guide 1.0.indd 2 IP-88XX Expansion Moudle Installation Guide 1.0.indd 2 2008-04-23 4:41:20 2008-04-23 4:41:20
1 | User Manual Part One | Users Manual | 1.02 MiB |
LIP-8012D &
8024D User Guide Revision History Issue 1 Date Au g. 0 8 Remark Initial Releas e Disposal of your old appliance 1. When the crossed
-out 2. A ed of wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC. ll electrical and electronic products should be dispos separately from the municipal waste stream via designated collection facilities appointed by government or the loca authorities. correct disposal of y old appliance will h prevent potential negative consequences for the environment and human health. or more detailed information about disposal of your ol appliance, please contact your city offic waste disposal serv ice or the shop where you elp e, d our l The 4. F Copyright 2008 LG-Nortel Co. Ltd. All Rights Reserved This material is copyrighted by LG-Nortel Co. Ltd. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws. LG-Nortel reserves the right to make changes in specifications at any time without notice. The information furnished by LG-Nortel in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other brand and product names are trademarks or registered trademarks of their respective companies. purchased the product. Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc. Caution: Use only LG-Nortel approved batteries and desktop chargers to avoid the damage to the phone. Using other batteries or chargers voids your warranty and may cause an explosion. ice and qualified service all, replace or serv life water on the e service center as n fire or electric shock. or smell something the power cord and the service center 1. Only trained personnel shall inst the phone. 2. Do not spill liquid phone. If so, call th this may result i 3. If you see smoke during use, unplug the phone line. Call immediately. 4. If the power adapter is used, do not touch the plug result in a fire or an electric shock or
. equipment damage hone during a 6. Do not use the p tning strike may thunderstorm. Ligh result in fire, severe electrical or acoustic shock. 7. Do not use th power cord or wall This may result in f shock. e power adapter if the outlet is damaged. ire or an electric with wet hands. This may is lear of d check before use. g and may result in a hildren do not pull on ay injure children or damage. uses a magnetic ttract pins or small headset c 1. Ensure that c phone cords. This m result in equipment 2. The ear-piece ho device which may a metal objects. Keep such objects an phone in an area 3. Avoid placing the that is excessively d usty, damp or
. subject to vibration the phone that 4. Choose a site for dry. well-ventilated and o 5. Do not plug mult iple plug-packs int his may result in th e one power outlet. T fire plug overheatin
. or plug pack failure 6. Do not put heavy things on the phone. 7. Do not drop or th 8. Static electri damage electronic c 9. Keep out of direc from heat. 10. No user-service not insert a screwd objects into the pho electric shock or da and will render the 11. Clean the phon cloth only. Do not u such as petrol, this may cause a fir discoloration or not clean with wax these may ente cause operation to able parts inside. Do river or any metal ne. This may caus mage the equipme warranty void. e with a soft, dry le liquids se volati alcohol, or acetone as city discharge will omponents. t sunlight and away r the equipment and le. damage to plastics. Do row the phone. become unstab e or result in or silicon pro ducts as e nt LIP-8012D & LIP-8024D User Guide Issue 1 TABLE OF CONTENTS 1. 2. ............................1 INTRODUCTION............................................................... 1.1 General.................................................................. .......................... 1
........................... 1 1.2 Feature Information ................................................... .......................... 1 1.3 Feature Groupings .................................................... 2 1.4 iPECS LIP-8012D & 8024D Phone Description ............................................. 1.5 LIP-8012D & 8024D Phone Installation....................................................... 3 1.5.1 Phone Connections ......................................... .......................... 3 1.5.2 Wiring Connectors...................................................................... 4
........................... 4 1.5.3 Power.......................................................... .......................... 5 1.5.4 Wall Mount.................................................... ............................6 LCD, SPEAKERPHONE & RELATED FEATURES ............... 2.1 Using the Display Menu .............................................. .......................... 6 2.1.1 Phone Setting ........................................................................... 6 2.1.2 Conference Room ...................................................................... 8 2.1.3 ICM SMS................................................................................. 8 2.1.4 Network Config. ........................................................................ 9 2.1.5 Attendant menu .............................................. .......................... 9 2.2 Using the Speakerphone ............................................. 0
......................... 1 2.3 Using a Bluetooth Wireless Headset (LIP-8024D only) .................................. 11 2.4 Using a Serial DSS............................................................................. 13 3. RECEIVING CALLS .....................................................................................15 3.1 Answering a Call While Idle................................................................... 15 3.2 Responding to a Call While Busy ............................................................ 16 3.3 Using Answering Machine Emulation (AME)............................................... 16 3.4 Differential Ring Signals ....................................................................... 17 3.5 Answering Calls at Night ...................................................................... 18 3.6 Answering Calls to Other Stations ........................................................... 18 3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls.................................... 19 3.8 Forwarding Calls................................................................................ 19 3.8.1 Forwarding calls to another Station or Voice Mail ............................... 19 3.8.2 Forwarding calls to an external number........................................... 21 3.8.3 Forwarding callers to a Text Message ............................................ 22 4. PLACING A CALL .......................................................................................25 4.1 Internal Calls .................................................................................... 25 i August, 2008 Issue 1 LIP-8012D & LIP-8024D User Guide 4.2 External Calls 4.1.1 Using Camp-On when calling a busy station..................................... 25 4.1.2 Leaving a Message Wait ............................................................ 26
................................................................................... 26 CO/VoIP calls..................................................... 26 4.2.1 Placing external 4.2.2 Waiting for the next available CO/IP line.......................................... 28 4.2.3 Account Codes: Tracking External calls for billing .............................. 28 4.2.4 Disable dialing from your phone.................................................... 28 4.2.5 Temporarily override dialing restrictions at a phone ............................ 29 4.3 Using Directory.................................................................................. 29 4.3.1 Using Last Number Redial (LNR) .................................................. 29 4.3.2 Using and Entering Saved Number Dial .......................................... 30 4.3.3 Using System Speed Dial Numbers ............................................... 30 4.3.4 Using and Entering Station Speed Dial Numbers ............................... 30 4.3.5 Using Dial by Name and Entering Your Name................................... 32 4.3.6 Using Automatic Called Number Redial (ACNR) ................................ 33 5. TRANSFER, CONFERENCE & OTHER CALL HANDLING.................................35 5.1 Call Transfer: Sending a call to a different destination ................................... 35 Call Hold: Placing a call in a waiting state .................................................. 35 5.2 Broker Call: Switching between two calls................................................... 36 5.3 Joining Multiple People in a Conference.................................................... 36 5.4 5.4.1 Setting up a Conference Room..................................................... 37 5.5 Call Park: Placing a call on Hold to Page................................................... 38 5.6 Two-Way Record: Recording a call.......................................................... 38 SEND & RETRIEVE MESSAGES...................................................................39 6.1 Responding to a Station Message Waiting Indication .................................... 39 6.2 Getting Voice Mail Messages................................................................. 40 6.3 Sending and Receiving Short Text Messages ............................................. 41 REMOTE SYSTEM ACCESS.........................................................................43 7.1 Direct Inward System Access (DISA) ....................................................... 43 7.2 Mobile Phone Extension....................................................................... 43
.......................................................................................45 M C. FEATURES 8.1 Call Log .......................................................................................... 45 8.2 Contrast .......................................................................................... 47 8.3 Background Music and Music on Hold ...................................................... 47 Using Internal, External and Meet-Me Paging ............................................. 47 8.4 8.5
..................................................................... 48 Push o-Talk (PTT) Page 8.6 Wake-Up Alarm ................................................................................. 49 8.7 Alarm/Door Bell ................................................................................. 49 8.8 Power Fail Transfer (PFT) .................................................................... 50 8. 7. 6. IS
-T ii August, 2008 Issue 1 LIP-8012D & LIP-8024D User Guide 9. System Voice Memo ........................................................................... 50 8.9 8.10 Hot Desk ......................................................................................... 51 PBX, CENTREX & ISDN FEATURES ...........................................................53 9.1 Access PBX or Centrex features............................................................. 53 Access the ISDN Network..................................................................... 53 9.2 9.2.1 Using the Keypad facility to access ISDN features.............................. 53 9.2.2 Using ISDN Supplementary Services ............................................. 54 9.2.3 Activating ISDN Caller ID Restriction.............................................. 54
.....................................................................55 Entering Station Program Data............................................................... 55 Assigning Features to Flex Buttons ......................................................... 55 IX A FLEXIBLE NUMBERING PLAN .......................................................56 IX B USER PROGRAM CODES..............................................................59 FEATURES & FLEX 10.1 10.2 APPEND APPEND BUTTONS 10. iii August, 2008 LIP-8012D & LIP-8024D User Guide 1. Introduction 1.1 General 1. I NTRODUCTION Issue 1 telephone fully-featured is connected to an advanced-
Your technology, highly-versatile, telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation. 1.2 Feature Information We have taken every effort to make this user guide simple and straightforward. The guide starts with the simpler operations of the iPECS Phone Speakerphone, moves on to receiving and placing calls, and then to more advanced features. Each section includes a brief and basic description of each feature and step-by-step operation instructions. The operations shown in this guide use the Systems base default Numbering Plan. Your specific Numbering Plan may be different. Some features may not be available for you to access or may be subject to certain limitations based on the set-up of the System. Under certain operating conditions, this equipment may not be able to make emergency calls. Alternative arrangements should be made for access to emergency services. 1.3 Feature Groupings Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located. Features have been divided into groups, Receiving Calls, Placing Calls etc. Within each group, features are 1 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 arranged according to the difficulty of operation and frequency of use. 1.4 iPECS LIP-8012D
& 8024D Phone Description The iPECS LIP-8012D and LIP-8024D Phones (shown) incorporate the latest in VoIP technology and user interface to provide you with a cost effective, simple to use, productive communications tool. It includes a large 3-line (LIP-8012D) or 4-line (LIP-8024D) 24-character per line LCD (refer to Phone Diagrams, next page). The bottom line of the display is an interactive menu accessed with the 3 Soft buttons just below the display. he Navigatio n button in the lower center of the Phone T u to move through the menu choices when allows yo more tha n three selections are available. Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons. In the remainder of this User Guide, the Fixed or Flexible buttons are shown with a box surrounding the BUTTON designation while Soft button menu selections are shown with a double underline. The LCD display screens shown in this User Guide are captured from the LIP-8024D. The screen may differ slightly in the LIP-8012D. iPECS LIP-80 12D iPECS LIP-8024D 2 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 1.5 LIP-8012D & 80 iPECS LIP-8024D Diagram 24D Phone Installation LIP Phones and Consoles can be connected to any standard 10/100 Base-T Ethernet switch port (shown in graphic). When connected to an 802.3af compliant t (ex., POE8), LIP Phones and series switch por onsoles can derive power from the Ethernet port. c When LAN power is not available, the optional AC/DC adaptor must be used. The following image shows how to connect the handset, p ower cord, and LAN cable to th e phone. 1.5.1 Phone Connections The LIP-8012D and LIP-8024D each have 2 RJ-45 and 10/100 Base-T LAN connection ports (refer to following graphic). One port is for connecting to the LAN (D in graphic), and the other can be connected to a desktop data device such as a PC (B in graphic), or another LAN interface terminal (refer to iPECS Hardware and Installation Manual). 3 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1
(B)
(D)
(C)
(A) iPECS LIP-8012D & 8024D Connections 1.5.2 1.5.3 Wiring Connectors The LIP-8012D & LIP-8024D each have two (2) 10/100 Base-T Ethernet ports, a LAN port and a PC port. An intelligent switch, which implements voice packet priority, connects the two (2) ports. This permits the LAN to be shared between the LIP Phone and the desktop PC or other Ethernet terminal without significant affect on the he LAN port is connected to the voice or data traffic. T ove for the single port Phones. LAN as described ab The PC port is connected to a desktop device using any standard straight through category 5 cable. Power All LIP-8000 series phones can be powered by the AC/DC Adapter-K- (48 VDC @0.3A) or over the LAN her 802.3af compliant switch. cable using the POE8 or ot If using the AC/DC Adapter, after connecting the Phone to the LAN, the Adapters DC voltage plug is inserted into the power-input jack in the underside of the Phone. One end of the AC power cord is inserted into the mating receptacle of the AC Adapter, and the other end is inserted into the AC power outlet. 4 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 cable ed through NOTELIP-8000 series consoles are power the flat used to connect the console to the IP phone (shown). Up to 2(without LIP-8048DSS) or 4(with LIP-8048DSS) consoles can be chain-link connected to the phone.DSS Connection to IP Phone 1.5.4 Wall Mount The LIP-8000 series phones can be wall mounted as needed. The following instructions describe how to perform a wall mount installation. For more information on installing your LIP-8000 series phone, refer to the iPECS Hardware Description and Installation Manual. Ma rk and drill two
(2) 7mm holes for plastic wall anchors. Insert the tighten th inch) of the screw exposed. two (2) anchors into the holes and insert and e each screw leaving about 2.5 mm (1/8-
Slide the the phone NOTEIt tighten or LIP-8000 phone over the screws and assure is secure. may be necessary to remove the phone and loosen the screws for a secure mounting. 5 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 2. LCD, Speakerphone
& Related Features 2. LCD, SPEAKERPHONE & RELATED FEATURES 2.1 Using the Display Menu The Liquid Crystal Display (LCD) of the iPECS LIP-
8012D has three lines, and the LIP-8024D has four lines of 24 characters each. The LCD is used to convey information to you. It provides the date, time and station number on the display while idle. It will also provide called/calling name/number display, feature status and an interactive menu to guide you through feature access and User Program selections:
To activate the Display Menu:
Press MENU button, Press the Navigation up/down buttons and press the OK Soft button to select, OR Dial the associated digit (Menu selections shown):
1. PHONE SETTIN G R 2. CONFERENCE OOM PGM 3. ICM SMS BACK OK 4. NETWORK CONFIG 0. ATTENDANT BACK OK 2.1.1 Phone Setting To configure the Phone:
Press MENU button and 1 (Phone Setting), The following menu displays:
1. STATION NAME PROGRAM 2. ICM RING 3. CO RING BACK OK 6 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 G PROGRAM NGUA E PROGRAM NG DOWNLOAD 4. PASSWORD 5. LA 6. STA RI BACK OK 7. BACKLIGHT 8. FONT PROGRAM BACK OK ame ProgramInput up to 12 digits using kspace/delete a d (press DND button to bac Soft button. To input Station N the keypa character), then press the OK characters:
Press the second Soft button to sel or abc> mode, o ect ABC>
o To input the first character of a button, press e (ex., for a, press 2 button the button 1 tim once), o To input the second character of a button, ex., for b, press o n twice. press the button 2 times (
the 2 butto To input the third char th button three times. se Next ICM Ring
/CO RingU s through li t of ring types, and press OK select. e button 3 times (ex., for f, press the 3 acter of a button, press Soft button to move Soft button to d ProgramEnter the c urrent password and O Soft button, then enter the new password Passwor press the K and press the OK Soft but guage ProgramUs Lan ton. e Navigation up/down buttons to highlight available languages supported, and press OK Soft button to select. osition (5-
SAVE Soft button Station Ring DownloadSelect the ring p ss the 8) and select the ring file; pre to select. Backligh the opera button to Font Program Use Navigation up/down buttons to select the LCD Font, and press the OK Soft button to select. tUse Navigation up/down buttons to sel tion of the b select. acklight, and press the OK Soft ect 7 August, 2008 LIP-8012D & LIP-8024D User Guide 2.1.2 Conference Room Issue 1 The User can create and delete Co nference rooms. To configure a Conference Room:
Press MENU button and 2 (Conference Room), The follo wing menu displays:
1. CREATE CONF 2. DELETE CONF ROOM ROOM BACK OK Press the Navigation up/down keys to highlight and then press th OR Soft button to select, e OK umber associate Dial t e n h Enter e th room number and dial the password, OK Soft button. Press he t d to the selection, 2. 3 1. ICM SMS The user can send SM retrieve received SMS messages. S messages to other stations and To retrieve a SMS message:
Press MENU button and 3 (ICM SMS), The following menu displays:
1. SEND MESSAGE 2. IN BOX(03) BACK OK Press the Navigation up/down keys to highlight and then press the OK Soft button to select, OR Dial the number associated to the selection (2); the messages will display. To send a SMS message:
Select Mode - select 1 if resending a previous message
, or select 2 if sending a new message, Enter the Station Enter message (if in mode 2), Press the OK Soft button. range (ex., 100-105=100105), 8 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 2.1.4 Network Config. The User can review the current network configuration or modify a new phone ne twork configuration. To access Network Config. setting Press MENU Enter the pa s:
button and 4 (Network ssword (default=147*); the Config), following will display:
IM #[1/2] ?
1 - CH ANGE[#]
MF MFIM #
s the # key to toggle between multiple profiles Pres
(MFIM), Press the VOL buttons to advance to the ne xt network configuration item, Press the HOLD/SAVE button to save each setting. To set de fault Config. se ttings:
In Netwo locate the Default Config. Screen (shown), rk Config. Menu, use VOL buttons to Press the * key. SET DEFAULT CONFIG(DOT:*) To exit Config. settings:
Press the SPEAKER button, Press the *
key to exit, or Press the #
key to Reset/Reboot th e phone with new setting. 2.1.5 Attendant menu The Attendant menu is only available on the S Attendant phone. ystem To access the Attendant menu:
Press MENU button and 5 (Attendant);
display:
the following will 1. DATE/TIME SET 2. SET ICM ONLY MODE 3. RESTORE COS BACK OK 9 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 4. MONITOR CONF ROOM 5. DELETE CONF BACK OK ROOM Date/Time SetEnter mm/dd/yy, and press OK Soft button; enter hh/mm, and press O Soft button. K Set ICM Only ModeDial the Sta tion Range for ICM the OK only calls (ex., 103-108=103108), and press Soft button. Restore x., 103-108=10310 restoring (e Soft button. COSDial the Station Range for COS 8), and press the OK Monitor Conference RoomEnter the Conference Room number to view the number of attendees in th Conference Room. Delete Conference RoomEnter the Conference Room number and press the OK Soft button to delete. e 2.2 Using the Speakerphone to both sides of
(except receive or you may switch between the handset and ng a call. By keeping the handset p Listen feature is activated, which going p to the conversation without Activate the iPECS Speakerphone at any time for Paging) in place of lifting the handset to place calls. Additionally, Speakerphone duri Off-hook, the Grou provides incoming audio over the speaker with out audio from the handset. This permits a local grou listen in tion using the Speakerphone, Mute While in a conversa the microphone using the MUTE button. When Mute is active, the MUTE button LED will be illuminated. To turn off Mute, press the MUTE button again.. With Auto Speaker Select, activating or accessing a feature by pressing the Speakerphone automatically. When using a Headset, the SPEAKER button controls the ON/OFF-hook state for the phone. terfering with the conversation. its button will activate 10 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 place a call:
Press SPEAKE , the phone goes off-hook and sends To use the Speak erphone to answer or R audio to the speaker and the micr ophone. To control the volume of the Speakerphone or handset:
Press the VOLUME button. To Mu te the microphone:
Select the MUT To To E button. turn off Mute (turn the microphone ON):
activate Group Listen while on an active handset c Press the SPEAKER button. Press the MUTE button. all:
2.3 Using a Bluet oth Wireless Headset (LIP-8024D only) iPECS o The LIP-8024D may be equipped with a Bluetooth Unit (BTU) allowing you to use a wireless headset that supports Bluetooth version 2.0. Using a headset permits you to move freely around the phone within app
roximately 10 meters) and maintain a conversation. Before using the headset, the headset must be paired with the BTU, and then the headset must be enabled for use. Operation of the iPECS LIP-
8024D with the headset is the same as with the Speakerphone; press the Speaker button to activate the BTU to go ON and OFF-hook. NOTEWhen in pairing mode, the phone and the Bluetooth unit should be within 1 meter proximity. To pair the wir Press the Dial 3, Press the HOLD/SAVE button. eless headset to the BTU:
HEADSET button, To enable/disable the wireless headset:
Set the Bl etooth headset to pairing mode, u Press the TRANS/PGM button, Dial *8, Dial 1 (enable), 11 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 Press the HOLD/SAVE button, Press the Next soft button, Press the OK Enter the PIN code referring to the Blueto soft button, oth headset manual (default=0000), Press OK Soft button. To unpair the BTU headset:
set to pairing mode, Set the Bluetooth head Press the TRANS/PGM button, Dial *8, Dial 2 (disable), Press the OK soft button. o heck BTU paired informa T c Press the TRANS/PGM button, Dial *8, Dial 3, Press the OK soft button. To use the B Press th TU headset:
e SPEAKER button, tion:
e Call Start button on the BTU headset, ll as you normally would. call with the BTU headset:
n incoming call is received, ringing will be at the Station and the BT headset, e BT Call Start button, or press the Speaker OR Press th Place ca To answer a When a present Press th button, OR Lift the handset. NOTEWhen the BTU is used for a call, the Speaker button LED will illuminate and the speaker mode cannot be used. If the phone handset is taken off-
hook while in BT mode, the vo ice path will directly be connected to the handset; press th e Speaker button to activate the BTU headset. 12 August, 2008 LIP-8012D & LIP-8024D User Guide 2.4 Us g in a Serial DSS Issue 1 The LIP-8012DSS, LI can be connected w using the RS-232 cable. Be sure to verify the ser DSS and LSS cap ensure usability (
graphics show the fr P-8012LSS, and LIP-8048DSS ith the LIP-8012D or LIP-8024D ial acities with the iPECS System to refer to iPECS Manual). The following ont and rear view of each. NOTEA Linked Pair slave station cann DSS. ot use a serial L IP-8012DSS LIP-8012LD SS LIP-8048DSS 13 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 To use a Seria Verify the
(Admin P Verify the Power-OF Connect t Power-ON th Program Programm l DSS:
Station has Serial DSS Usage authority GM111-Flex21), DSS power is OFF (LIP-8048DSS only), F the phone, he serial DSS to the phone, e phone and the DSS (LIP-8048DSS onl y), the DSS button using Web Admin ing o r PGM115, Edit LSS label from Admin PGM129 (default label is provided from MFIM). To initia lize Serial DSS Database:
Enter Admin PGM111-Flex21, Select Station range to clear Serial DSS Database, Dial 0, Press the HOLD/SAVE button. 14 August, 2008 LIP-8012D & LIP-8024D User Guide 3. Receiving Calls Issue 1 3. RECEIVING CALLS 3.1 Answering a Call While Idle ringing incomin types of the call rings at your phone. g calls;
Intercom Voice o an iPECS Phone will appear under the There are 3 basic internal/external calls, Announce calls, and Hold recalls. Your phone may be assigned Ringing L ine Preference; in this case, calls that ring are answered by lifting the handset. Otherwise, you must press the flashing Flex button. External calls t CO/IP line or a LOOP bu tton. CO lines or VoIP channels that External calls are from are programmed to ring at your phone. For external calls, Delay Ring may be assigned allowing others to answer the call before Calls can be forwarded in some manner from another user; if providing call coverage for other users, you may also receive Station Call Coverage calls. Calls placed on Hold, including Transfers, parked calls, etc. will recall if left on hold for too long. ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone; in Hands-
free tone and announcement, speak normally into the microphone. In the Privacy (PV) mode, lift the handset to respond. The ICM Signaling mode can be assigned in Station Programming. The LCD will display the calling number or, if available, the name of the station or CO/VoIP line, CO Line Name Display.
(HF) mode, after the splash To answer a call ringing at your phone:
Lift the handset or press the flashing Flex button (as needed), the call will be connected. To respond to an Intercom Voice Announce call:
In HF mode, simply speak as normal into the microphone, OR In PV mode, lift the handset to respond. 15 August, 2008 LIP-8012D & LIP-8024D User Guide 3.2 Responding to a Call While Busy Issue 1 e you are busy on another call, you ma y receive a Whil Muted Ring, Camp-On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting. While busy, certain stations can activate Voice-Over to your phone. In this case, audio is received from both the active call and the Voice Over announcement at the same time. Respond to any of these Off-hook Signals in one of several ways; place the existing call on Hold and respond to the new incoming call, activate One-time DND, send a Silent Text Message, or ignore the new call. Silent Text Message requires a TEXT MESSAGE button
(not available on a SLT or other non-display terminal). The Attendant or Secretary may use Intrusion to announce a call while you are busy. To answer a C Press HOL Press the flashing CO/IP LINE button. all Waiting:
D/SAVE, and/or e-time DND:
DND button. t Text Message:
To activate On Press the To send a Silen Press the Select the desired message to send. program med TEXT MESSAGE button, 3.3 U i s ng Answering Machine Emulation (AME) When a call is connected to your voice m ail, you can screen the call as with a normal Answeri ng Machine. The callers voice is played over your spe aker while the mes sage is being recorded. There are two methods of notification and call screening provided, Ring or Speaker mode. 16 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 Ring modethe Answering Machine Emulation (AME) Flex button will flash to notify you of a call. You may press the Flex button to hear the caller as the voice message is stored. Speaker modewhen the call is sent to the voice mailbox, the callers voice is automatically broadcast over the speaker of your iPECS Phone. You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voicemail. The AME feature is only available wh CS VMIM/VSF Voice Mail;
a MUTE and AME button should be programmed (refer to Appendix A User Program Codes). en using the iPE To screen a ca Press the broadcast voice mail automatic To stop the vo Mail:
ing AME button, the callers voice is ll in Ring mode:
flash over the station speaker and stored in the box (in the Speaker mode, broadcast is
). ice broadcast and leave the ca ller in Voice To Vo Press the illuminated SP talk with the caller and r ice Mail:
Press the MUTE button. answer the call and can To recording:
EAKER button. ecord the conversation in cel the voice message Press the illuminated AME button, the caller is connected and the Voice Mail disconnected. 3.4 Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating one phones ringing from another. Four of the tones are stored in the phone permanent memory; the remaining ten tones are in the system memory. Four of these ten can be downloaded into the phone memory for use as the 5th to 8th Ring Tone. 17 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 To download a Press TRA Dial 1 for Dial 5 for Dial the p Ring Tone from System memory:
NS/PGM, Ring Tones, Ring Tone download, hones memory location to receive the tone
(5-8), or the desired tone number; a confirmation ard, D/SAVE to download. g Tone from phone memory:
TRANS/PGM button, Dial 0-9 f tone is he Press HOL To select a Rin Press the Dial 1 for Ring Tones, Dial 1 or 2 for Internal or External ring, Dial 1-8 for the desired tone number; a confirmatio n tone is heard, Press HOLD/SAVE to make the selection. 3.5 Answering Calls at Night In the Night mode, Loud Bell Control send ring signals to external bells. You may a these calls with Universal Night Answer (UNA). may be used to nswer To answer a call ringing during night mode:
Lift the handset, Dial 567 (UNA code). 3.6 Answering Calls to Other Stations When nearby stations are ringing, you may pick-up
(answer) the call. Select to answer a call ringing at a specific station (Directed Call Pick-Up) or you may choose to answer the oldest call ringing to your station group (Group Call Pick-Up). Assign a Flex button with the Group Call Pick-Up code (566) for one-touch access. NOTEPick-Up will not answer calls on the ringing station Private Line unless the line appears on your phone. 18 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 To n a swer a call ringing a Lift the handset, Dial 7 (Directed Call Pick-Up code), Dial the Intercom Number of the ringing station; the t another station:
call will be connected. swer a call rin To an ging at a station in your group:
Lift the handset, Dial 566 (Group Call Pick-Up code), the ca ll is connected. 3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls Activa te Do-Not-Disturb when you wish to not be interrupted; the phone will block in coming calls. Internal callers will receive a fast busy tone and the display will show the DND status. Activate Do-Not-Disturb while ringing(One-Time DND); Ringing terminates and the caller will get a fast busy tone and it requires a DND button. When an Executive activates DND, calls are forwarded to the paired Secretary automatically. The Attendants and Secretary may be able to activate DND Override and Intrude on an active call. The Attendan ts may also cancel DND at other stations. To toggle DND ON and OFF:
Press the DND button. 3.8 Forwarding C 3.8.1 alls Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail. Your LCD and the LCD of the forward receiver will both indicate the forward status. Call Forw ard can be activated from your phone or from a different station (Call Forward, Remote). You may define the conditions or type of forward as below:
19 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 1: Unconditionalall calls to the station, except recalls, are forwarded. 2: BusyImmediately forwards recal ls, when the station is busy. all calls, except 3: No Answerforwards except recalls, when the station does answer within the No Answer timer. all calls to the station, not 4: Busy/No Answerforwards calls if the hin the station is busy or does not answer wit No A nswer timer. d to enter your Authorization Code. When you forward calls from a different stati nee Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to Voice Mail. on, you may To activate Ca phone or inter Lift the ha Press the Dial the t Dial the d To deactivate Press the Dial #. ll Forward from your phone to another nal system resource:
ndset, Fwd Soft button, ype of forward code 1-4, estinati Call Forward from your phone:
Fwd Soft button, on number. To activate Ca phone within the System (Call Forward, Remote):
ll Forward for your phone from a differen t Lift the handset, Press the Fwd Soft butto Dial 0 (Remote Call Forward code), Dial your Authorization code (Station number &
n, l the type of forward code 1-4, Password), Dia Dial the d To deactivate Lift the ha Press the Dial 0 (Re Dial your Password Press the estination number. Call Forward, Remote:
ndset, Fwd Soft button, mote Call Forw Authorization code (Station number &
# key. ard code), 20 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 3.8.2 Forw arding calls to an external num ber Forward calls to an external destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or type of forward as liste 1:
d below:
Unconditionalall calls to the except recalls, are forwarded. BusyImmediately forwards all calls to the station, except rec alls, when station is busy. station, 2:
3: No Answerforwards all calls to the station, tion does not except recalls, when the sta answer within the No Answer timer. 4: Busy/No Answerforwards calls if the is busy or does not answer within the station No Answer timer. When you forward calls from a different station remote Authorizat you must access th CO line. or a to enter your location, you m ion Code. In addition, from a remote location, e system through a DISA enabled ay need 21 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 te Call Forward, Off Premise (forward to a n To activa external numb Lift the ha Press the Dial the t Press Speed Soft button, Dial Speed Di Replace t er) from your phone:
ndset, Fwd Soft button, ype of Forwa al bin number, he handset, return to idle. rd code (1-4), To activate Call Fo external numb System:
rward, Off Premise (forward to an er) from a different phone within the ndset, Fwd Soft button, Lift the ha Press the Dial 0 (Remo Dial your Aut te Call Forward code), horization code (your Station number +
Password Dial the t Press Spe Dial Spee Replace t
), ype of Forward code (1-4), ed Soft button, d Dial bin number, he hands , return to idle. et To activate Call Forward, Off Premise (forward to an external number) from a remote location:
Lift the handset, Dial the telephone number of a DISA assigned CO line, While receiving dial-tone, dial 554 (Call Forward feature code), Dial your Authorization Code (your Station number +
Password), Dial the type of Forward code (6-9), Dial Speed Dial bin number, Replace the handset, return to idle. 3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a Text Message to internal callers. When calling your Station, internal callers will automatically receive 22 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 the ten re are fix Pre-Defined Text auxiliary input for time, date, etc. 11 Custom Display Messages each up to 24 be assigned by the Attendant and the selected message or you can send a text message you select in response to an internal call, Silen t Text Message. There are characters. Ten can one assigned by you. In addition, Messages; some allow
(as shown in message list). Message 01:
Message 02:
03:
Message Message 04:
Me Message 06:
Message 07:
Message 08:
Message 09:
Message 10:
LUNCH RETURN AT hh:mm ON VACATION RETURN AT DATE mm:dd OUT OF OFFICE RE OUT OF OF RETURN AT DATE mm:dd OUT OF OFFICE RETURN UN CALL (enter up to 17 digits) IN O IN MEETING RETURN AT TIME hh:mm AT HOME AT BRANCH OFFICE TURN AT TIME hh:mm FFICE STA xxxx ssage 05:
KNOWN FICE 23 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 To activate Cu Press TRA Dial User Dial the t Dial any a Press HOL To cancel activ Press the Dial #. stom or Pre-Defined Message Forward:
NS/PGM, Program feature code 51, wo-digit text Message code (00-20), uxiliary input for me D/SAVE, forward confirmed. ated Message:
wdF Soft button, ssages 01-04 and 06-08, To program th station:
e Station Cu om Message (00) at your st Press TRA Dial User Enter Mes NS/PGM, Program feature code 52, sage contents, up to 24 characte rs, using the following Charact er Entry Chart:
Q 11 Z 12
. 13 1 10 G 41 H - 42 I - 43 4 - 40 P - 71 R - 72 S - 73 Q - 7*
7 - 70
*1 -
Blank
*2 - :
*3 - , 2 2 2 A - 21 B - 2 C - 3 2 - 0 J - 51 5 K - 2 L - 3 5 50 5 -
T - 81 U - 82 V - 83 8 - 80 D - 31 E - 32 F - 33 3 - 30 M - 61 N - 6 2 O - 63 6 - 60 W - 91 X - 92 Y - 93 Z - 9#
9 - 90 0-00
Press HOLD/SAVE, to save the message. Character Entry Chart 24 August, 2008 LIP-8012D & LIP-8024D User Guide 4. Placing Calls Issue 1 4. PLACING A CALL 4.1 Internal Calls You can place calls to other stations in the system o ver the Intercom. The call will ring, or for an ICM Vo ice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station bu t you may change this by dialing #
after placing the call. By changing the mode, a Voice Announce call will ring or a ringing ICM call will al low Voice Announce (toggle). You can assign a Flex button for Direct Station Selection/Busy Lamp Field (DSS/BLF)
. The DSS/BLF button allows you to call another station with the single of a button. The button LED will display the oth er stations status (ON=busy, OFF=idle). When you go off-hook, you may connect to another matically. This Prime station or sy rce auto stem re L ere ine Pref nce ma ate or delayed allowing immedi y the delay. Otherwise, ke ou to ta s during other ac utton before going off-
y ou may pre ss ano Flex b hook to overr rence. ide Prim ne Prefe you go If tion, Intercom dial-tone ke no ac ler tone is received, the How ill time-
w n Intercom ed out-of-service i yo ur phon L ock-Ou p to return the phone u t hang-
an idle to sou y be tion ther e Li off-hook and ta ter out plac e t; y mus sta
, and af will be ou then te. To place an Intercom call:
Lift the handset, Dial the In tercom When the c all is a begin speaki ber o num nswered or the Splash tone is heard, sired station, f the de ng with the called party. 4.1.1 Using Camp-On when calling a busy station the called party is busy, you may activate Camp-On, If allback or Voice Over at the station. Camp-On C allows you to wait off-hook for the called station to answer. Callback allows you to hang-up, and when the busy station returns to an idle state, the system will call 25 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 your Station; after you answer the callback, the system will call the previously If yo ecretary, you may activate Intrusion. You may also use Step Call; dial the next station by dialing the last digit of the Intercom number. u are the Attendant or S busy station. To Camp-On (w ait off-hook) for a busy station:
Press * a To request a C Press the To make a Voi Dial #, After the nd await an answer. allback (wait on-hook) for a busy station:
MSG button and hang-up. ce Over announcement to a busy station:
Splash tone is heard, begin speaking. 4.1.2 Leaving a Message Wait If the called user does not answer or is in DND mode, you may leave a Message Wait. The called user will receive a Message Wait indication; the message icon will be displayed in the LIP-8024D. If the ring/message ion (PGM111-
LED is set to Message Wait Indicat FLEX10), the ring/message LED will flash. To activate Me Press the ssage Waiting:
MSG button and hang-up. 4.2 External Calls 4.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These li nes are accessed either using a butt on on the iPECS Phone assigned as a CO/IP line or using dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc. Using the CO/IP line group code, you will be able to access any line from the group. A Flex button on the iPECS Phone assigned as a LOOP button lets you access a line from a group. Dial codes for access to CO/IP lines are:
Individual CO/IP line access 26 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 88 + Line number (01-42 for iPECS-100, or 001-
200 for iPECS-300 & 600). CO/IP Group access 801-820 for iPECS-100, or 801-872 for iPECS-
300 & 600 IP address Dial Pulse le to Tone ing Any CO/IP Line access 9 When dialing on a CO line which uses pulse sty signals, you may activate Switchover changing to DTMF style dialing (for bank services, etc.). When placing an IP call, you must dial an using the * key in place of the dot. If Least Cost Routing is set-up, the number you dial will be analyzed and the syste m will place the call on the least expensive route. You may be assigned Dialing and/or CO/IP Line Access Restrictions, in which case you will receive error tone if you attempt to dial or access a restricted number/CO/IP line. CO/IP line and Station Class Of Service (COS), which establish dialing restrictions, may ight COS). vary during Day and Night operation (Day/N You may need to enter an Authorization code before placing calls, in whic h case you will receive a second dial tone. subject to Call Time Your external calls may be Restrictions, you will receive a Call Warning Tone prior to disconnect. N OTEIn the event of an emergency, assigned Emergency numbers (ex., a 911 call) may be dialed from any station in the System, regardless of a Stations dialing restrictions (COS). To place an ex Lift the ha Dial the C Dial the d ternal call:
ndset, O/IP line/group, esired number. 27 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 4.2.2 the lines connected to your system ar Waiting for the next available CO/IP line If all will receive an All Trunks B to be notified when a line becomes free. e busy, you usy signal. You may request To activate a q ueue if the selected/di aled line is busy:
Select the desired CO/IP line button; when the busy notification is returned, press the MSG button, Return to a n idle state by going on-hook; when the line is availab le, the Station will be notified (ringing). 4.2.3 Account Code s: Tracking External calls for billing In some cases, you or your company may desire to track calls for billing or other purposes. You may enter an Account Code, which is output from the system to a printer in the SMDR report. You may have an Account to Assigning features to Flex Code buttons). Flex button (refer To enter an Ac Lift the ha Press the Dial the A Press *, I Place the CO/IP call as normal. count Code before the call:
ndset, assigned ACCOUNT CODE button, ccount Code (1-12 digits), ntercom dial tone is heard, To enter an Ac Press the Dial the A Press *. count Code during a call:
assigned ACCOUNT CODE button, ccount Code (1-12 digits), 4.2.4 Disable dialing from your phone You can temp Temporary CO phone. T the stations Authori zation code. orarily Lock your phone by activating S, which will disable all dialing from the o deactivate Temporary COS you must enter To activate Temporary COS:
Press TRANS/PGM, Dial 21 (User Program code), Press HOLD/SAVE. 28 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 mporary COS:
/PGM, To deactivate Te Press TRANS Dial 22 (User Program code), Dial your Authorization code, P ess HOLD/SAVE. r 4.2.5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS. The Walking COS dialing restriction levels are applied for a single call only. For multiple calls, you will need to reactivate Walking COS or use the FLASH button to regain CO/IP dial-tone. To activate Wa Press TRA Dial 23 (User Program code), Dial your Authorization Code (station number and lking COS:
NS/PGM, password), Place call as norm al. 4.3 Using Directory 4.3.1 Using Last Number Re dial (LNR) last number dialed on The automatically saved in the Last Nu buffer. The iPECS Display Pho the numbers dialed on the last 15 calls. an external call is mber Redial (LNR) ne, the system will store To dial th e Last Number for an external call:
andset, and/or press the DIR Soft button, ed Soft button, Lift the h Press Spe Dial *, Press the from the l Navigation up and down buttons to select ast 15 numbers dialed, Press the Send Soft button or HOLD/SAVE. 29 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 4.3.2 sing and Entering Saved Number Dial U You may store the l to the at a later time. The Sav number is saved. Saved Number Dial ast number dialed on an external call buffer for convenient dialing ed number is stored until a new T p o lace a call using Save Number Dial:
Lift the handset, and/or press the DIR Press Speed Soft button, Dial #. Soft button, To store a num While on ber in the Save Number Dial:
an outgoing external call, press the Save Soft button. 4.3.3 Using System Speed Dial Numbers S-100 system has memory allocated for 800 numbers (bins 200-999). The allocated 0-4999). allowed, use System Speed Dial to call The iPEC System Speed Dial iPECS-300 & 600 systems each have memory for 3000 System Speed Dial numbers (bins 200 You may, if frequently diale In some cases, these numbers are divided into groups ed System Speed Zone Groups. In this case, you call may access some numbers and not others and your dialing restrictions may be invoked. Only an Attendant can assign System Speed Dial numbers. d numbers. To place a call using System Speed Dial:
Lift the handset, Press the DIR Soft button, Press the speed button, Dial the desired System Speed Dial bin number (200-
999 for iPECS-100 or 2000-4999 for iPECS-300 & 600). 4.3.4 Using and Entering Station Spe ed Dial Numbers Each station in the iPECS-100 System is allocated memory for 20 Station Speed Dial numbers (bins 00-19) each up to 48 digits. The iPECS-300 & 600 support 100 30 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 several special instructions. Station Speed Dial numbers (bins 000-099). These numbers are entered at the users station and may include Special instructions and the corresponding button are:
PAUSE will momentarily stop dialing. st digitActivate dial tone detect. itThe system will FLASH as 1 FLASH not as 1st dig generate a flash on the CO line. MSG as 1 di Facility message.
* as 1 digitDisplay Secu rity, the stored number will not be displayed w hen used.
* not as 1st digitDial Pulse to To ne Switchover, the system will switch from pulse to tone dialing. gitSend digits as ISDN Keypa d st st When entering a Speed Dial, a 16 character name may be associated with the number for Di al by Name. Characters are entered with two keystrokes as in the chart below. 11 Q 12 Z 13
. 10 1 41 G H
- 42
- 43 I 4
- 40
- 71 P R
- 72 S - 73 Q - 7*
7 - 70
*1 -
Blank
*2 - :
*3 - , A - 21 B - 22 C - 23 2 - 20 J - 51 K - 52 L - 53 5 - 50 T - 81 U - 82 V - 83 8 - 80 D - 31 E - 32 3 F - 3 3 - 30 M - 61 N - 62 O - 63 6 - 60 W - 91 X - 92 Y - 93 Z - 9#
9 - 90 0-00
Character Entry Chart 31 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 To place a call Lift the h Press the Speed Soft button, Dial the d using Station Speed Dial:
andset, and/or press the DIR Soft button, esired Station Speed Dial bin num ber (00-19 or 000-099). To enter a Sta on Name:
ti Speed Dial number with CO Line and ed Station Speed Dial bin number, an et, and/or press the DIR Soft button, ed Lift the h ds Press the Spe Soft button, Press the ADD Soft button, Dial the desir Select/dia Dial the desir Press HOLD/SA Enter the Character Press HOL To assign a St button:
l the CO/IP line/group, ed number to be stored, VE, associated name if desired, using the Entry Chart, D/SAVE. ation Speed Dial number directly to a Flex Press TR Press the Select th Select/d Dial the Press HO Enter the associated name if ANS/PGM, lex but desire d F e Tel Nu m Soft bu ial the C IP line/
O/
desired mber, nu LD/SAVE
, ton
, tton gro up, desired
, using the Character Entry chart, Press HO LD/SAVE
. 4.3.5 Using Dial Private
(Syste Dial by Name and Entering Your Name by Name employs three different Directories:
dir peed dial), Public Directory m Speed dial), or Intercom directory. ectory (Station S 32 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 NOTETo allow others to co Intercom directory, you must e station (up to 12 characters). ntact you via the nter a name for your To a Press DIR Soft button, pl ce a call using Dial by Name:
Dial the desired directory, 1: Private directory, 2:
blic directory, 3: Intercom directory, the LCD will Pu display the names in alphabetical order,
/down keys, or enter e Character Entry Chart in Scroll using the Navigation up h search characters (refer to t Section 4.3.4). Press HOLD/SAVE to place the call. enter your station user name:
Press the TRANS/PG Dial 74 (Station User Name code), M button, Enter the Name, up to 1 button to backspa characters:
2 characters (press DND ce/delete a character). To input Pre ss the second Soft button to select ABC> or abc>
mode, To input the first character of a button 1 time (ex., for a, press button, press the 2 button once), To input the second character of a
, press er of a button, press the button 2 times (ex., for b charact button, press the the 2 button twice. To input the third button 3 times (ex., for f, press the 3 button th times. ree Press HOLD/SAVE. 4.3.6 Using Automatic Called Number Redial (ACNR) When making an external call and a busy signal is received, the system can be set to retry the number until lled, or the the call is connected, the feature is cance maximum number of retries is Automatic Called Number Redial (ACNR). For each retry, the system will activate your speaker then place the call with the microphone muted. When the remote end answers, you must select the MUTE button, or lift the handset. Either of these actions will is attemptedthis 33 August, 2008 To LIP-8012D & LIP-8024D User Guide Issue 1 cancel the ACNR request as well as connect you to the remote party. To set up ACNR, while on an outgoing call:
Use the Navigation button to display the next menu and select the ACNR Soft button, Hang-up handset. cancel the ACNR request:
Press the Stop Soft button. To 34 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 5. Call Handling 5. TRANSFER, CONFERENCE & OTHER CALL HANDLING 5.1 Call Transfer: Sending a different destination call to a r other l Transfer. You can screen r with the receiving party (Screened Call lete the transfer without screening ransfer). You can send an active call to another station o resource of the system, Cal the transfe Transfer) or comp
(Unscreened Call T Transferred calls, inter nal or external, are place in Transfer Hold. These calls will receive Music on Hold
(MOH) and will recall if not answered in a timely manner. If an Unscreened Transfer call encounters an error or DND, it may immediately recall at your Station. DSS/BLF buttons may be employed to transfer calls. To Transfer an active call:
Press TRANS/PGM, Call the transfer party, Unscreened Call Transfer- Hang-up, Screened Call Transfer When call is answered or Splash tone is heard, announce the call and hang-up. 5.2 Call Hold: Placing a call in a waiting state You may place an active Internal or External call in one of several holding states. In System Hold, other non-
restricted stations may pick-up the call. In Exclusive Hold, only the holding station may pick-up the call. The system is assigned a preferred hold type (System or Exclusive). You may override this Hold Preference by pressing the HOLD/SAVE button twice. The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a DSS/BLF button that will place a call in Automatic Hold. Calls will remain in the held state for a period and then recall the user. This Hold Recall is provided with a different ring signal. If not answered in a timely manner, the Attendant will receive Attendant Hold Recall. 35 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 To place a call n Ho ld:
ss HOLD/SAVE. Pre o 5.3 witching between two calls Broker Call: S You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may broker for multiple calls up to the number of CO/IP line buttons. To switch betw een two calls (Broker Call):
Press the desired CO/IP line button. 5.4 Joining Multiple People in a Conference establish a Conference with up to 3 parties, or en using a Multi-Party Conference he other parties in the You can 24 parties wh Interface Module (MCIM). T Conference may be internal or external. A Conference can be placed on Hold and is subje Hold R ou may also use the Conference operation to join 2 Y external parties in a private con versation. This is an Unsupervised Conference, which is not subject to the normal Hold Recall operation. ecall. ct to To establish a Establish Conference:
call with one of the desired conference parties, Select the Establish Select the Select the Conf Soft button again to establish the Conf Soft button, call with the other conference party, Conf Soft button, conferenc To place a Con Press the To retrieve the e. ference on Hold:
HOLD/SAVE button. Conference from Hold:
Select the Conf Soft button. 36 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 To ervised Conference:
establish an Unsup Establish conference with two external parties, Select the Conf Hand-up handset. Soft button, To retrieve an Lift the ha Select the Unsupervised Conference:
ndset, Conf Soft button. 5.4.1 Setting up a Conference Room In addition to establishing a Con ference, up to 9 Conference Rooms can be se t up, letting up to 24 parties converse when using a MCIM. W hen setting up Conference Room, a password can be designated for a invited parties (internal and ex ternal parties) to use for accessing the established Conference Room. To set-up a Co Press the Dial 53 to Dial the d If desired
(up to 12 Press HOL To join a Confe nference Room:
TRANS/PGM button, create a Conference Room, esired Conference Room number (1-9), enter a password for the Conference Room digits), D/SAVE to establish the Room. rence Room:
To Dial the C m entry code), onference Room password. Lift the handset, Dial 59 (Conference Roo Dial the Conference Room Number, delete a Conference Room:
Press the TRANS/PGM button, Dial 54 (Conference Room delete code), Dial the Conference Room number (1-9), Dial the Conference Room password, Press HOLD/SAVE to delete the Conference Room. 37 August, 2008 LIP-8012D & LIP-8024D User Guide 5.5 Issue 1 Call Park: Placing a call on Hold to Page A user may transfer an active CO/IP call to a special holding location (Park Orbit), whic h can be accessed easily from any station in the system. T ypically, this ging to notify the desired user of feature is used with Pa a parked c Parked calls are subject to Hold Park timer. Recall after the Call all. To park an active external call:
Press TRANS/PGM, Dial the Park Orbit (601-610 for iPECS-100, or 601-619 for iPECS-300 & 600), Return to To retrieve a p Lift the ha Dial the P idle. arked call:
ndset, ark Orbit. 5.6 Two-Way Record: Recording a call You may record an a Voice Mail Box. ctive external conversation in your To activate Two-Way Record while on a CO/IP call:
Use the Navigation button to display the next Menu and select the Rec is heard and recording starts. ord Soft button, record warning tone To stop Two-Way Record wh ile on a CO/IP call:
Use the Navigatio n button to display the next menu, and select the Record Soft button or, Hang-up, return to idle. 38 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 6. SEND & RETRIEVE MESSAGES 6. Send & Retrieve Messages 6.1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication (MWI) when you do not answer or your phone ode. The message icon will be displayed on is in DND m the LCD screen in LIP-8024D. If programmed, a flashing MSG LED on the iPE CS Phone also will indicate when there is a Message Waiting (PGM 111-Flex10). As a further notification, a Message Wait Reminder To ne can be provided
. You may review and delete messages as well as respond with a call back. To review your Station messages:
Press the MSG butto n, the LCD shows the Message Summary display:
1. ICM MWI(002) 2. VSF MSG(002) 3. VMS MSG(001) BACK OK Dial 1 to view Station messages, Press the navigation up/down button to scroll throug h To re the messages. turn a call from the list of Intercom (MWI):
Press the navigation up/down b the Intercom messages, uttons to scroll through Press the OK Soft button to select and place the retur n call. To delete a Station MWI:
Press the navigation up/down buttons to scroll through the Station messages, Press the Delete Dial 1 (Delete MWI). Soft button to select, To delete all Station MWIs:
Press the Delete Soft button, Press 3 (Delete All MWIs). 39 August, 2008 LIP-8012D & LIP-8024D User Guide 6.2 Getting Voice Mail Messages Issue 1 re forwarded or recall to your V
, they an leave a voice message. Your Voic oice Mail When callers a c e Mail Box IM/VSF module, the p t of the integrated VM Box is ar iPECS Feature Server or an external Voice Mail system. The Voice Mail system allows access to and management of received voice messages. While in your Mail Box, you have control of your password and Mail Box greeting. In addition, you can remotely control Call Forward for your station from the VMIM/VSF. You will need to register an Authorization Code for your station to access the VMIM/VSF Voic e messages. To retrieve Voice Mail locally using a Flex button:
Press the programmed VOICE MAIL Flex button, Dial your Mail Box number an e Number of Mes to receive th Dial desired option codes, At completio n of session, hang-
up to return to idle. he MSG button:
retrieve Voice Mail locally using t Press the flashing MSG button, the LCD shows the d corresponding password sages prompt, To Message Summary display:
1. ICM MWI(002) 2. VSF MSG(002) 3. VMS MSG(001) BACK OK Press the Navigation down key, to display additional items:
4. UMS MSG
(003) 5. ICM SMS(003) BACK OK Dial 2 for VMIM/VSF, 3 for external VM or 4 for Feature Server Voice Mail, After the prompt enter yo ur station number and password, Dial desired option codes, At completion of session, hang-up to return to idle. 40 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 To access you Lift the h Dial the t by the VM At answe prompt, r Voice Mail Box from a Remote Location:
andset, elephone number of a DISA CO line answered IM/VSF Auto Attendant, r, dial # to receive the Mail Box & Password Dial the M of Messag Dial desir At comple ail Box and password to receive the Number es prompt, ed option codes, tion of session, hang-up. 6.3 Sending and Receiving Short Text Messages You can exchange short text messages (up to 100 alphanumeric characters) with other iPEC S display the phone users. th e message ring/message LED is set to Message Wait indication
(PGM111-Flex10), t he ring/message LED will flash. These messages will activate If
(LIP-8024D). the LCD icon on To send an SMS message to another iPECS display Ph Press the TRANS/PGM button, S send code), send an existing message, or 2 to send a an existing messag tation range to recei e, ve the message, to one:
Dial 36 (SM Dial 1 to re new or edit Enter the s send to a single station enter the station number twic Dial you character (refer to Character Entry Chart in Section 4.3.4). essage using 2 key strokes for each r m e, Press HOLD/
SAVE to send your m essage. To e vi w your received Short text messages:
on, and press the Navigation down Press the MSG butt key four times (LIP-8012D) or three times (LIP-
8024D), the LCD will display the Messa display, ge Summary 4. UMS MSG(003) 5. ICM SMS(003) BACK OK 41 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 Dial 5; the first two (LIP-8012D) or three (LIP-8024D) SMS messages are shown i Dial the Message message. n brief, number to view the entire SMS To delete received Short text messages:
Dial 1 to Delete the message, 2 to Cancel, or 3 to Soft button, Press the Delete Delete all received Sho rt text messages. 42 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 7. REMOTE S YSTEM CCESS A 7. Remote y S stem Access 7.1 Direct Inward System Access (DI SA) DISA (Direct Inward System A users to gain access to the s ystems resourc users may be required to enter an Authorizati The system will recognize remote user diale
(call other stations, place calls over voice mails, etc). ccess) allows remote es (remote on Code). d inputs CO/IP lines, review To access system resources remotely:
Call the systems DISA facility, Await answer and dial your authorization code (station number and password), Dial as needed for the desired system resource. 7.2 Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number. This feature is only effective with an ISDN CO line. To register a mobile phone number:
Press the TRANS/PGM button, Dial 37, Dial the mobile phone number, Press the HOLD/SAVE button. To activate a registered mobile phone:
Press the TRANS/PGM button, Dial 38, 1 to activate, 0 to deactivate, Press the HOLD/SAVE button. To place a call from the mobile extension using the iPECS System:
Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone, Place internal or external iPECS call as normal. 43 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 To Trans iPECS:
fer a call from the mobile extension using the Dial *
Dial the the mob while on an iPECS call, desired extension, the call is transferred and ile phone returns to idle. NOTEThe mobile may reconnect to the transfer call by pressing the # key. 44 August, 2008 LIP-8012D & LIP-8024D User Guide 8. Misc. Features Issue 1 8. MISC. FEATURES 8.1 Call Log d oft ss to incoming (called), Users can view a log of incoming, outgoing and misse calls on the display (up to 99 records). A LOG S button provides simple acce outgoing (dialed) and missed (lost) calls. e LOG Soft button will be NOTEif a call is missed, th displayed as LOG(M); the missed call icon also will appear on the LCD (LIP-8024D). To access the Call Log menu:
Press the LOG Soft button, Using the Navigation up/down keys, to view items
(Called, Dialed, or Lost), 01. CO1 01112345678 02. 101 03. CO2 LEE K D Log codes include:
BACK SELECT SEND
- Incoming call
- Outgoing call
- Missed call To place a call using numbers stored in the Call Log:
From the Call Log, use the Navigation up/down keys, to view items (Called, Dialed, or Lost), 01. CO1 01112345678 02. 101 03. CO2 LEE K D BACK SELECT SEND Highlight the desired item, and press the Send Soft button to place the call. To save an external call to the Station Speed Dial:
Use the Navigation up/down buttons to highlight the desired external call item, Press the Select Soft button, Press the Save Soft button. 45 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 c rnal call using the c d. The CO code in a log item is used to seize the co line when placing an exte all log. Up to 5 CO c odes an be save T he first CO code is sent from the system in the saved call log. Normally the first CO code is 9, but if the telephone number is equal to a number in the Speed Dial list, the first CO code will be the access code of the saved CO line of the speed dial. Therefore the first CO code of each call log can be different and is not be editable. CO Codes 2 - 5 are the user-defin is of the external calls ed codes. If a code 2 -
selected, the selected code will be used in placing all in the call log. To select a CO Code:
From the C advance to igation key, to Soft button items, all Log, use the right Nav the next 3 01. CO1 01112345678 02. 03. CO2 LEE K D DEL CO CODE 101 Press the CO COD symbol is the cur E Soft button (c rently selected it ode displaying the +
em), 1. +88001 2. 3. To edit the CO c BACK EDIT SELEC ode (positions 2-5 only T
Use Navigation up/down buttons to highlight the desired item, Press the Edit select the CO code:
Use Navigation up/down desired item, Press the Select Soft button. Soft button to modify selection. buttons to highlight the 46 August, 2008 To LIP-8012D & LIP-8024D User Guide 8.2 Contrast Issue 1 To change the While in a adjust the
- increa
- decrea LCD Contrast:
n idle state, press the VOL buttons to brightness. se (darker) se (brighter) LCD contrast can be adjusted to enhance viewing ability. 8.3 Background M usic and Music on Hold Two audio sources can be connected to the system. hese sources or an internal source provide input for T Background Music (BGM) and Music On Hold (MOH). In additio n, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS ers Phone when the station is idle. MOH is played to call placed on Hold. here are four T
: Off 1 2
: Source BGM1 3: Source BGM2 4. VMIM message possible selections for BGM and MOH:
To turn on Background Music:
Press HOLD/
SAVE to cycle through the BGM selections. 8.4 Using Internal, External and Meet-Me Paging User can broadcast announcements to other Stations are one or more of the Internal Page Zones. e The stations and/or external speakers. assigned to The system has two External Page Zones that can b connected to external speakers. Page Zone codes are:
Internal Page Z 100), 501-535 (iPECS 300 & 600) Internal All Call Page External Page Zones External All Call Page 543 545-546 548 501-510
(iPECS ones 47 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 549 All Call Page If the desired Page Zone is busy, the User can elect to be recalled when their turn c omes in the queue. Users can also request a paged party answer the Page using Meet-Me Paging. In this case, the paged part y may answer the page from any phone in the system by dialing the Me et-Me code. To make a pag e:
Lift the handset, Dial the desired Page zone, If assigne d, after page warning tone, make announce ment. To queue for a page when busy is received:
Press the MSG button, Replace t he handset returning to idle. To answer a M eet-me-Page:
Lift the ha ndset.
(PTT) Page iPECS Phones can be assigned as a member of one or more of the systems n ine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to w hich the phone is assigned. Once page logged place announcements to/from other users who are logg ed in to the same PTT group. Push-To-Talk one-way receive in, or 8.5 esired PTT group number (1-9 or 0 for all PTT group:
To log-in to a Dial #0, Dial the d groups), To log-out of t Dial #0, t Press the * k he PTT group(s):
he PTT Log-in/out code, ey. To place a page announcement to the activ e PT T group:
Press and hol After con m d the PTT Flex button, fir ation tone, make page anno uncement
. 48 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 8.6 Wake-Up Alar m iPECS supports an Alarm clock for each station in the system. The alarm clock can be set to repeat daily or as a one-time alarm. When responding to the a BGM will be provided. larm by lifting the handset, To set the Wake Up Alarm clock:
Press TRANS/PGM, Dial 41 (Alarm Clock code), Dial 2-digit hour and minute for alerting, For a daily (repeating alarm), press #, Press HOLD/SAVE. To erase Wake-Up:
Press TRANS/PGM, Dial 42 (Alarm Clock delete code), Press HOL SAVE. D/
8.7 Alarm/Door B ell The system can monitor external Alarm or Door Bell contacts:
Alarm Monitorshould the external contact activate, a unique Alarm Ring signal and LCD display may be received. To restart the monitor circuit, the external contacts must be deactivat ed and the Alarm Ring signal terminated. Door Bella unique Door Bell Ring (single tone burst) may be received each time the external contact is activated. A system contact also can be assigne d to act as a Door Open contact. To r te minate the Alarm signal:
Dial 565 (Alarm S top code). To activate the Door Open contacts:
Lift the handset, Dial Door Open code, #* and contact number 1-4. 49 August, 2008 Issue 1 LIP-8012D & LIP-8024D User Guide NOTEContacts 3 & 4 are only available in the iPECS -300 & 600. 8.8 Power Fail Tr ansfer (PFT) When AC power to the system fails, back-up operation back-up batteries or Power Fail may be provided with Transfer (PFT). When battery back-up is provided the ally. When PFT is implemented, station will operate norm an SLT is connected to a CO line by the system. This SLT can be used as an y normal SLT, providing service while power is out. 8.9 Sy tem Voice Memo s eaker and over the handset for SLTs. incorporate several Users with general on such as station number, date, time, and status. Voice Memos are heard over the iPECS The integrated Voice Mail modules Voice Memos to provide Station informati feature Phone sp For the Station Status Mem reported
ICM Signaling Mode (Handsfree/Tone/Privacy) Station IP Address Stat Number of messages x (x: number of all o, the following items are ion Mac Address message waiting) Wake-Up Time (hh:mm) Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO/IP line xxx Locked (Temporary COS) COS x 50 August, 2008 LIP-8012D & LIP-8024D User Guide To hear Date &
Time memo:
Issue 1 Dial the Voice Memo code (661 for iPECS-100, or *661 for iPECS-300 & 600), Date and is xx:xx p To hear Statio Dial Voice iPECS-300 The Statio Time memo is heard, Date is May 2nd.Time m. n Number Prompt:
Memo code (662 for iPECS-100, or *662 for
& 600), n Number memo is heard, This is station 150. To hear Station Settings:
Dial Voice Memo code (663 for iPECS-100, or *663 for iPECS-300 Station St
& 600)), atus Memo is heard. NOTEonly activated features are announced. 8.10 Hot Desk iPECS phones in the system may be assigned for H Desk operation. Thes e Hot Desk phones let you log-o one as if it were your station. and use the Hot Desk ph Once logged-on, the Hot Desk station will take on the attri r station number and you can make calls as normal. Whe n logged-out, calls to your station number are forwarded to the chosen destination. butes assigned to you ot n 51 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 To Log on to a Hot Desk station:
Lift the handset, Dial your Authorizatio n Code (Station Number and Password). og out of the To L Hot Desk station:
Press the TRANS/PGM button, Dial * twice, Use the VOL buttons to select a call forward destination for your calls, speed dial, joined mobile phon e, VMIM/VSF, or VM group, Press the HOLD/SAVE b utton. 52 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 9. PBX, Cent ISDN Feat rex, &
ures 9. PBX, CENTREX & ISDN FEATURES 9.1 Access PBX or Centrex features PECS has been designed to operate with a host rvices from your service nnects to a host with analog CO The i PBX system or Centrex se provider. The iPECS co lines. When accessing a CO line, the phone will ac extension of the host, allowing access to the system features using the ho call, use the iPECS Flash other host extensions or access features of the host. The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call. t as an host st dial codes. While on a feature to transfer calls to To access PBX or Centrex features while idle:
Lift the handset, Select/dial access a PBX/Centrex CO line, Dial PBX/Centrex feature code. To access PBX/Centrex features while on a PBX/Centrex CO line:
Use the Navigation button to display the next menu, and select the Flash soft button, After receiving new dial tone, dial the PBX/Centrex feature code. 9.2 Access the ISDN Network 9.2.1 Using the Keypad facility to access ISDN features Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones. In this case, dialed digits are sent as Keypad messages. A Keypad Facility button must be assigned using the Flex Button program procedures. Once active, dial into the ISDN for services; however, actions other than dialing will deactivate the Keypad Facility operation. 53 August, 2008 LIP-8012D & LIP-8024D User Guide To activate Keypad Facilit y operation:
Issue 1 Press mode the KEYP
, AD FA ILITY utton to switch to keypad b C Dial as de To deactivate Press KEY OR Press a Feature or Flex button. sired. Keypad Facility operation:
PAD FACILITY, 9.2.2 Using ISDN Supplementary Services ISDN service providers may incorporate features similar to those of Centrex. These ISDN Supplementary sis, and as services are provided on a subscription ba with Centrex, are accessed using the Flash button on an iPECS phone. Using s upplementary services an ISDN line can be placed on Hold and a second call placed on the line. You may then alternat e between the two held calls
(Broker Call) using the hold button. An ISDN line conference can be established using the Flash and Conf Soft buttons. A conference can also be placed on hold. e on an ISDN CO line, to acces s ISDN Supplementary Whil se i rv ces:
Press HOL /SAVE, Conf the desired feature. Press Flash, D
, or CO line button to activate 9.2.3 A ctivating I SDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far-end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction. To restrict Cal ler ID:
Lift the handset, Press programmed CLIR/COLR button to place call. 54 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 10. Featur Buttons es & Flex 10. FEATURES & FLEX BUTTONS 10.1 Entering Station Program Data A speci al code set is available for iPECS Phone users to assign certain attributes such a s Authorization Codes After entering the User Program mode,
(Passwords). dial the codes to select the attribute and setting. Once selected, the setting is saved. A list of the User Program codes, the feature/function and any input required are given in Appendix B. In some cases, you enter these codes as part of Flex button as signments. To assign user Press TRA Dial desir Press HOL programmable attributes to your station:
NS/PGM, ed User Program codes shown in D/SAVE. Appendix B
, 10.2 Assigning Fea tures to Flex Buttons You may assign features and functions to the Flex buttons on your iPECS Phone (possibly CO/IP lines). Flex buttons may be assigned for most features providing One-Touch feature activation (ex., a Flex button may be assigned to access the Account Code feature and may include the Account code digits). Fea DS Speed DialEnter Station/System Speed dial bin. Flex Numbering PlanEnter Flex Numbering Plan tures that may be assigned to a Flex button include:
S/B LFEnter station number. code (refer to Appendix A). User Program CodePress TRANS/PGM and enter User Program code (refer to Appendix B). a CO/IP LineEnter the CO/IP line or group number. To assign a fea ture to a Flex button:
, Press TRANS PGM Press the desired Flex button, Dial desired code Program codes Ap Press HOLD/SAVE. and required inputs; for User pendix B), first press the TRANS/PGM, 55 August, 2008 LIP-8012D & LIP-8024D User Guide APPENDIX A FLEXIBLE NUMBERING PLAN Issue 1 FE ATURE Intercom Call Internal Page Zone Internal All Call Page Meet Me Page External Page Zone 1~2 External All Call Page All Call Page (Internal/External) SMDR Account Cod e e Ent r iPECS-
100 100-
169 501-
510 543 544 545-
546 548 549 550 iPECS-
300 100-
399 501-
535 543 544 545-
546 548 549 550 iPECS-
600 1000-
1599 501-535 543 544 545-546 548 549 550 Flash Command to CO Line 551 551 551 Last Number Redial DND (Toggle On/Off) Call Forward Speed Dial Programming 552 552 552 553 553 553 554 555 554 555 554 555 Message Wait/Callback Enable 556 556 556 Message Wait/Callback Return 557 557 557 Speed Dial Access 558 558 558 Cancel DND/FWD/Pre MSG 559 559 559 CO System Hold 560 560 560 Program Mode Access 561 561 561 Attendan Ut navailable Answering Machine Emulation 562 564 562 564 562 564 REMARK SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only 56 August, 2008 LIP-8012D & LIP-8024D User Guide FEATURE Alarm Reset Group Call Pickup Universal Night Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display ACD Supervisor Monitor ACD Reroute Queued Call w/answer ACD Reroute Queued Call w/o answer Enter Conference Room Camp-On Answer Call Parking Locations Group Pilot Number Station User VMIM/VSF Features Call Coverage button Direct Call Pickup CO/IP Group Access Individual CO/IP Line Access Retrieve Last Held CO/IP Retrieve Individual Held CO/IP Access CO Line in the 1st available CO Group Attendant Call iPECS-
100 565 566 567 568 569 571 572 573 574 575 576 iPECS-
300 565 566 567 568 569 571 572 573 574 575 576 iPECS-
600 565 566 567 568 569 571 572 573 574 575 576 577 578 577 578 577 578 579 579 579 59 600 601-
610 620-
659 66 67 7 8xx 01-20 88xx 01-42 8*
8#xx 9 0 59 600 601-
619 620-
667
*66 67 7 8xx 01-72 88xxx 001-
200 8*
8#xxx 59 600 601-619 620-667
*66 67 7 8xx 01-72 88xxx 001-400 8*
8#xxx 9 0 9 0 Issue 1 REMARK SLT use only xx(x) =
CO Line number 57 August, 2008 Issue 1 REMARK iPECS-
300 &
600 iPECS-
300 &
600 LIP-8012D & LIP-8024D User Guide FEATURE VM Message Wait Enabled VM Message Wait Disable Door Open (1st Door ) Door Open (2nd Door ) Door Open (3 Door
) rd iPECS-
100
*8
*9
#*1
#*2
#*3 iPECS-
300
*8
*9
#*1
#*2
#*3 iPECS-
600
*8
*9
#*1
#*2
#*3 Door Open (4th Door )
#*4
#*4
#*4 MCID Request AME Feature Unsupervised Conference Timer Extension code PTT Group Login/Logout
*0 564
*0 564
*0 564
#0
#0
#0 58 August, 2008 LIP-8012D & LIP-8024D User Guide APPENDIX B USER PROGRAM CODES CODE 10 11 x 12 x FUNCTION Enblock Mode Dialing Differential Ring, Intercom Differential Ring, CO/IP line 13 x Intercom Answer Mode 14 x 15 x 19 21 22 23 30 31 32 33 x 34 35 36 37 38 39 41 xx 42 51 xx 52 xx 53 x Call Coverage Attribute Setting Station Ring Download Ear&Mic Headset Usage Knock Down Station COS Restore Station COS Walking COS VM Mobile Notify Station Message Wait Retrieve CLI/IP Message Wait Retrieve Authorization Code
(Password) Entry Assign DID CALL WAIT Button Message Wait in Executive/Secretary pair Send SMS Message Register Mobile Extension Activate Mobile Extension Register Mobile Ext. CLI Set Wake-Up Time Erase Wake-Up Time Custom/Pre-defined Message Display Register Custom Message Create Conference Room 54 x Delete Conference Room Issue 1 in load R g IP-70 ing T ing T 00 on ly one 1-8 one 1
-8 REMARK iPECS L Select R Select R Select ICM Signal mode, 1: HF, 2: TONE, 3:
Privacy 1+: ON/OFF, 2+: ring delay (0-9) Select d own Tone 0-9 iPECS L May req code May require Authorization code Station number +up to 12 digits, no Flex button Autho zation 00 on ly IP-70 uire ri Input time, 24 hour clock Select Message 00-20 Input up to 24 characters Input Conf Room (1-9) &
password Input Conf Room (1-9) &
optional password 59 August, 2008 LIP-8012D & LIP-8024D User Guide Issue 1 CODE 55 61 x 62 x 71 72 73 74 x 75 76 77 78 79 80 81 82 84 85 86 87 88 89 8#
90 91 92 93 94 95 96 97 98 99
*0 FUNCTION Monitor Conf. Room Headset/Speakerphone Mode Headset Ring Mode REMARK 1: Speakerphone, 2:
Headset, 3: both Input up to 7 characters LCD Display Mode Version Display Background Music Station User Name Registration Display Phone IP Address Change Phone IP Address Display Phone MAC IP Address Change Mode Display Phone Version Requires VSF/External Assign RECORD Button SMDI VM Assign ISDN CLIR Button ISDN COLR Button Assign ACCOUNT CODE Button Assign LOOP Button Assign ATD INTRUSION Button ICM Button Assign CAMP-ON Button Assign KEYPAD FACILITY Button Assign OHVO Button SPEED Button Assignment CONF Button Assignment CALL BACK Button Assignment DND Button Assignment FLASH Button Assignment MUTE Button Assignment MONITOR Button Assignment REDIAL Button Assignment FWD Button Assignment Assign PTT Button Hot Desk Login Code iPECS LIP-7000 only iPECS LIP-7000 only iPECS LIP-7000 only iPECS LIP-7000 only iPECS LIP-7000 only iPECS LIP-7000 only iPECS LIP-7000 only iPECS LIP-7000 only iPECS LIP-7000 only 60 August, 2008 LIP-8012D & LIP-8024D User Guide CODE
*7
*8
*9 FUNCTION Hot Desk Log out Code Force Fwd to Dest. Register Bluetooth Bluetooth Usage REMARK Issue 1 61 August, 2008 www.lg-nortel.com August, 2008
1 | User Manual Portion Two | Users Manual | 1.01 MiB |
LIP-8040L User Guide Revision History Issue 1 Date Aug. 08 Remark Initial Release Disposal of your old appliance 1. When the crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC. 2. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by government or the local authorities. The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. 4. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product. Copyright 2008 LG-Nortel Co. Ltd. All Rights Reserved This material is copyrighted by LG-Nortel Co. Ltd. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws. LG-Nortel reserves the right to make changes in specifications at any time without notice. The information furnished by LG-Nortel in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other brand and product names are trademarks or registered trademarks of their respective companies. Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc. Caution: Use only LG-Nortel approved batteries and desktop chargers to avoid the damage to the phone. Using other batteries or chargers voids your warranty and may cause an explosion. 1. Only trained and qualified service personnel shall install, replace or service the phone. 2. Do not spill liquid life water on the phone. If so, call the service center as this may result in fire or electric shock. 3. If you see smoke or smell something during use, unplug the power cord and the phone line. Call the service center immediately. 4. If the power adapter is used, do not touch the plug with wet hands. This may result in a fire or an electric shock or equipment damage. 6. Do not use the phone during a thunderstorm. Lightning strike may result in fire, severe electrical or acoustic shock. 7. Do not use the power adapter if the power cord or wall outlet is damaged. This may result in fire or an electric shock. 1. Ensure that children do not pull on phone cords. This may injure children or result in equipment damage. 2. The ear-piece houses a magnetic device which may attract pins or small metal objects. Keep headset clear of such objects and check before use. 3. Avoid placing the phone in an area that is excessively dusty, damp or subject to vibration. 4. Choose a site for the phone that is well-ventilated and dry. 5. Do not plug multiple plug-packs into one power outlet. This may result in the plug overheating and may result in a fire or plug pack failure. 6. Do not put heavy things on the phone. 7. Do not drop or throw the phone. 8. Static electricity discharge will damage electronic components. 9. Keep out of direct sunlight and away from heat. 10. No user-serviceable parts inside. Do not insert a screwdriver or any metal objects into the phone. This may cause electric shock or damage the equipment and will render the warranty void. 11. Clean the phone with a soft, dry cloth only. Do not use volatile liquids such as petrol, alcohol, or acetone as this may cause a fire or result in discoloration or damage to plastics. Do not clean with wax or silicon products as these may enter the equipment and cause operation to become unstable. LIP-8040L User Guide Issue 1 TABLE OF CONTENTS 1. 2. INTRODUCTION............................................................................................1 1.1 General................................................................................1 1.2 Feature Information..................................................................1 1.3 Feature Groupings...................................................................1 1.4 iPECS LIP-8040L Phone Description .............................................2 1.5 LIP-8040L Phone Installation ......................................................3 1.5.1 Power .........................................................................4 1.5.2 Wall Mount ...................................................................4 LCD, SPEAKERPHONE & RELATED FEATURES ............................................6 2.1 Using the LCD........................................................................6 2.2 Display Menu.........................................................................6 2.2.1 Phone Setting................................................................7 2.2.2 Conference Room...........................................................9 2.2.3 ICM SMS .....................................................................9 2.2.4 Network Config ............................................................ 10 2.2.5 Attendant menu ........................................................... 11 2.3 Using the Speakerphone ......................................................... 12 2.4 Using a Bluetooth Wireless Headset............................................ 13 2.5 Using a Serial DSS ................................................................ 14 3. RECEIVING CALLS .....................................................................................16 3.1 Answering a Call While Idle ...................................................... 16 3.2 Responding to a Call While Busy................................................ 17 3.3 Using Answering Machine Emulation (AME) .................................. 17 3.4 Differential Ring Signals .......................................................... 18 3.5 Answering Calls at Night.......................................................... 19 3.6 Answering Calls to Other Stations............................................... 19 3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls........................ 20 3.8 Forwarding Calls ................................................................... 20 3.8.1 Forwarding calls to another Station or Voice Mail .................... 20 3.8.2 Forwarding calls to an external number................................ 22 3.8.3 Forwarding callers to a Text Message ................................. 23 4. PLACING A CALL .......................................................................................25 4.1 Internal Calls ....................................................................... 25 4.1.1 Using Camp-On when calling a busy station.......................... 25 i August, 2008 Issue 1 LIP-8040L User Guide 4.1.2 Leaving a Message Wait ................................................. 26 4.2 External Calls ...................................................................... 26 4.2.1 Placing external CO/VoIP calls.......................................... 26 4.2.2 Waiting for the next available CO/IP line .............................. 28 4.2.3 Account Codes: Tracking External calls for billing.................... 28 4.2.4 Disable dialing from your phone ........................................ 28 4.2.5 Temporarily override dialing restrictions at a phone ................. 29 4.3 Using Directory..................................................................... 29 4.3.1 Using Last Number Redial (LNR) ....................................... 29 4.3.2 Using and Entering Saved Number Dial ............................... 30 4.3.3 Using System Speed Dial Numbers .................................... 30 4.3.4 Using and Entering Station Speed Dial Numbers .................... 31 4.3.5 Using Dial by Name and Entering Your Name........................ 32 4.3.6 Using Automatic Called Number Redial (ACNR) ..................... 33 5. TRANSFER, CONFERENCE & OTHER CALL HANDLING.................................35 5.1 Call Transfer: Sending a call to a different destination ....................... 35 5.2 Call Hold: Placing a call in a waiting state...................................... 35 5.3 Broker Call: Switching between two calls ...................................... 36 5.4 Joining Multiple People in a Conference ....................................... 36 5.4.1 Setting up a Conference Room ......................................... 37 5.5 Call Park: Placing a call on Hold to Page ...................................... 38 5.6 Two-Way Record: Recording a call ............................................. 38 6. SEND & RETRIEVE MESSAGES...................................................................39 6.1 Responding to a Station Message Waiting Indication ........................ 39 6.2 Getting Voice Mail Messages .................................................... 40 6.3 Sending and Receiving Short Text Messages................................. 41 7. REMOTE SYSTEM ACCESS.........................................................................43 7.1 Direct Inward System Access (DISA) ........................................... 43 7.2 Mobile Phone Extension .......................................................... 43 8. MISC. FEATURES.......................................................................................45 8.1 Call Log ............................................................................. 45 8.2 Contrast ............................................................................. 47 8.3 Background Music and Music on Hold.......................................... 47 8.4 Using Internal, External and Meet-Me Paging ................................. 48 8.5 Push-To-Talk (PTT) Page ........................................................ 49 8.6 Wake-Up Alarm .................................................................... 49 8.7 Alarm/Door Bell .................................................................... 50 8.8 Power Fail Transfer (PFT)........................................................ 50 8.9 System Voice Memo .............................................................. 50 ii August, 2008 Issue 1 LIP-8040L User Guide 8.10 Hot Desk ............................................................................ 51 9. PBX, CENTREX & ISDN FEATURES ...........................................................53 9.1 Access PBX or Centrex features ................................................ 53 9.2 Access the ISDN Network ........................................................ 53 9.2.1 Using the Keypad facility to access ISDN features................... 53 9.2.2 Using ISDN Supplementary Services .................................. 54 9.2.3 Activating ISDN Caller ID Restriction................................... 54 10. FEATURES & FLEX BUTTONS .....................................................................56 10.1 Entering Station Program Data .................................................. 56 10.2 Assigning Features to Flex Buttons ............................................. 56 APPENDIX A FLEXIBLE NUMBERING PLAN .......................................................57 APPENDIX B USER PROGRAM CODES..............................................................60 iii August, 2008 LIP-8040L User Guide Issue 1 iv August, 2008 LIP-8040L User Guide 1. Introduction Issue 1 1. INTRODUCTION 1.1 General telephone fully-featured is connected to an advanced-
Your technology, highly-versatile, telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal o peration. 1.2 Feature Information We have taken every effort to make this user guide simple and straightforward. The guide starts with the simpler operations of the iPECS Phone Speakerphone, moves on to receiving and placing calls, and then to more advanced features. Each section includes a brief and basic description of each feature and step-by-step operation instructions. The operations shown in this guide use the Systems base default Numbering Plan. Your specific Numbering Plan may be different. Some features may not be available for you to access or may be subject to certain limitations based on the set-up of the System (refer to your System Administrator, or the iPECS Technical M NOTEUnder certain operating conditions, this equipment may not be able to make emergency calls. Alternative arrangements should be made for access to emergency services. anuals for further information). 1.3 Feature Groupings Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located. 1 August, 2008 LIP-8040L User Guide Issue 1 Features have been divided into groups, Receiving Calls, Placing Calls, etc. Within each group, features are arranged according to the difficulty of operation and frequency of use. 1.4 iPECS LIP-8040L Phone Description The iPECS LIP-8040DL Phone (shown) incorporate the latest in VoIP technology and user interface to provide you with a cost effective, simple to use, productive communications tool. It includes a large 9-line 24-
character per line LCD (refer to Phone Diagrams, next page). The bottom line of the display incorporates an interactive menu accessed with the 3 Soft buttons just below the display. The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available. Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons. In the remainder of this User Guide, the Fixed or Flexible buttons are shown with a box surrounding the BUTTON designation while Soft button menu selections are shown with a double underline. iPECS LIP-8040L Front and Back View 2 August, 2008 LIP-8040L User Guide Issue 1 iPECS LIP-8040L Diagram 1.5 LIP-8040L Phone Installation The phone handset is attached as shown (A). The LIP-
8040L has 2 RJ-45 and 10/100 Base-T LAN connection ports (shown). One port is for connecting to the LAN (D), and the other can be connected to a desktop data device or PC (B), or another LAN interface terminal.
(B)
(D)
(C)
(A) iPECS LIP-8040L Connections 3 August, 2008 LIP-8040L User Guide 1.5.1 Power Issue 1 All LIP-8000 series phones can be powered by the AC/DC Adapter-K- (48 VDC @0.3A; shown C in previous graphic) or over the LAN cable using the POE8 or other 802.3af compliant switch. If using the AC/DC Adapter, after connecting the Phone to the LAN, the Adapters DC voltage plug is inserted into the power-input jack in the underside of the Phone. One end of the AC power cord is inserted into the mating receptacle of the AC Adapter, and the other end is inserted into the AC power outlet. NOTELIP-8000 series consoles are powered through the flat cable used to connect the console to the IP phone (shown). Up to 2(without LIP-8048DSS) or 4(with LIP-8048DSS) consoles can be chain-link connected to the phone. DSS Connection to IP Phone 1.5.2 Wall Mount The LIP-8000 series phones can be wall mounted as needed. The following instructions describe how to perform a wall mount installation. For more detailed instruction, refer to the iPECS Hardware Description and Installation Manual. 4 August, 2008 LIP-8040L User Guide Issue 1 Mark and drill two (2) 7mm holes for plastic wall anchors. Insert the two (2) anchors into the holes and insert and tighten the each screw leaving about 2.5 mm (1/8-
inch) of the screw exposed. Slide the LIP-8000 phone over the screws and assure the phone is secure. NOTEIt may be necessary to remove the phone and tighten or loosen the screws for a secure mounting. 5 August, 2008 LIP-8040L User Guide 2. LCD, Speakerphone
& Related Features Issue 1 2. LCD, SPEAKERPHONE & RELATED FEATURES 2.1 Using the LCD The iPECS LIP-8040L has a large 9-line, 24 character across Liquid Crystal Display (LCD) which is divided into 3 sections. The upper section consists of 3 lines. nd and 3rd line The first line displays various icons. The 2 are used to convey information to you. They provide the date, time and station number display while idle. It will also provide called/calling name/number display, feature status, etc. The middle section displays the string of flex button or a monthly calendar. The user can select by pressing CALENDR Soft button of next page in idle state. The lower section, which consists of a single line, is an interactive menu to guide you through feature access and User Program selections. The Navigation button is used to move through Display Menu items. STATION 1003 (T) JUL 31 06 12:41 pm CO 001 CO 002 CO 003 CO 004 CO 005 CO 006 CO 007 CO 008 CO 009 CO 010 FWD DIR LOG 2.2 Display Menu With the Display Menu, you can access the Network Configuration menu as well as other phone features through simple menu trees. The Display Menu is a ctivated using the Menu button. 6 August, 2008 LIP-8040L User Guide To activate the Display Menu:
Issue 1 Press MENU button, Press the Navigation up/down buttons and press the OK Soft button to select, OR Dial the associated digit (Menu selections shown):
Select (0-4) 1. PHONE SETTING 2. CONFERENCE ROOM PGM 3. ICM SMS 4. Network Config 0. Attendant BACK OK 0. Attendant selection will only NOTEThe display on the System Attendant phone. 2.2.1 Phone Setting To configure the Phone:
Press MENU button and 1 (Phone Setting), The following menu displays:
Select (1-8) 1. STATION NAME PROGRAM 2. ICM RING 3. CO RING 4. PASSWORD PROGRAM 5. LANGUAGE PROGRAM BACK OK 7 August, 2008 LIP-8040L User Guide Issue 1 Select (1-8) 6. STA RING DOWNLOAD 7. BACKLIGHT 8. FONT PROGRAM BACK OK Station Name ProgramInput up to 12 digits using the keypad (press DND button to backspace/delete a character), then press the OK Soft button. To input characters:
or abc> mode, o Press the second Soft button to select ABC>
o To input the first character of a button, press the button 1 time (ex., for a, press 2 button once), o To input the second character of a button, press the button 2 times (ex., for b, press the 2 button twice. o To input the third character of a button, press the button 3 times (ex., for f, press the 3 button three times. ICM Ring/CO RingUse Next Soft button to move through list of ring types, and press OK Soft button to select. Password ProgramEnter the current password and press the OK Soft button, then enter the new password and press the OK Soft button. Language ProgramUse Navigation up/down buttons to highlight available languages supported, and press OK Soft button to select. Station Ring DownloadSelect the ring position (5-
8) and select the ring file; press the SAVE Soft button to select. BacklightUse Navigation up/down buttons to select the operation of the backlight, and press the OK Soft button to select. Font Program Use Navigation up/down buttons to select the LCD Font, and press the OK Soft button to select. 8 August, 2008 LIP-8040L User Guide 2.2.2 Conference Room Issue 1 The User can create and delete Conference rooms. To configure a Conference Room:
Press MENU button and 2 (Conference Room), The following menu displays:
SELECT (1-2) 1. CREATE CONF ROOM 2. DELETE CONF ROOM BACK OK Press the Navigation up/down keys to highlight and then press the OK Soft button to select, OR Dial the number associated to the selection, Enter the room number and dial the password, Press the OK Soft button. 2.2.3 ICM SMS The user can send SMS messages to other stations and retrieve received SMS messages. To send a SMS message:
Press MENU button and 3 (ICM SMS), The following menu displays:
SELECT (1-2) 1. SEND MESSAGE 2. IN BOX(03) BACK OK Press the Navigation up/down keys to highlight and then press the OK Soft button to select, OR 9 August, 2008 LIP-8040L User Guide Issue 1 Dial 1 to send a message, Dial 1 if resending, or 2 to send a new message (edit), Enter the Station number and message (if sending message), Press the OK Soft button. To retrieve a SMS message:
Press MENU button and 3 (ICM SMS), The following menu displays:
SELECT (1-2) 1. SEND MESSAGE 2. IN BOX(03) BACK OK Press the Navigation up/down keys to highlight and then press the OK Soft button to select, OR Dial 2 to retrieve a message. Dial 1 to send a message, Dial 1 if resending or 2 to send a new message (edit) 2.2.4 Network Config The User can review the current network configuration or modify a new phone network configuration. To access Network Config. settings:
Press MENU button and 4 (Network Config), Enter the password (default=147*); the following will display:
MFIM #[1/2] ?
MFIM #1 - CHANGE[#]
Press the # key to toggle between multiple profiles
(MFIM), Press the VOL buttons to advance to the next network configuration item, Press the HOLD/SAVE button to save each setting. 10 August, 2008 LIP-8040L User Guide Issue 1 To set default Config. settings:
In Network Config. Menu, use VOL buttons to locate the Default Config. Screen (shown), SET DEFAULT CONFIG(DOT:*) Press the * key. To exit Config. settings:
Press the SPEAKER button, Press the * key to exit, Press the # key to Reset/Reboot the phone with new OR setting. 2.2.5 Attendant menu The Attendant menu is only available on the System Attendant phone. To access the Attendant menu:
From the Attendant Station phone, press the MENU button, Press 0 (Attendant); the following will display:
SELECT (1 - 5) 1. DATE/TIME SET 2. SET ICM ONLY MODE 3. RESTORE COS 4. MONITOR CONF ROOM 5. DELETE CONF ROOM BACK OK Date/Time SetEnter mm/dd/yy, and press OK Soft button; enter hh/mm, and press OK Soft button. 11 August, 2008 LIP-8040L User Guide Issue 1 Set ICM Only ModeDial the Station Range for ICM only calls (ex., 103-108=103108), and press the OK Soft button. Restore COSDial the Station Range for COS restoring (ex., 103-108=103108), and press the OK Soft button. Monitor Conference RoomEnter the Conference Room number to view the number of attendees in the Conference Room. Delete Conference RoomEnter the Conference Room number and press the OK Soft button to delete. 2.3 Using the Speakerphone to both sides of Activate the iPECS Speakerphone at any time (except for Paging) in place of lifting the handset to receive or place calls. Additionally, you may switch between the handset and Speakerphone during a call. By keeping the handset Off-hook, the Group Listen feature is activated, which provides incoming audio over the speaker with outgoing audio from the handset. This permits a local group to listen the conversation without interfering with the conversation. While in a conversation using the Speakerphone, Mute the microphone using the MUTE button. When Mute is active, the MUTE button LED will be illuminated. To turn off Mute, press the MUTE button again. With Auto Speaker Select, activating or accessing a feature by pressing the Speakerphone automatically. When using a Headset, the SPEAKER button controls the ON/OFF-hook state for the phone. its button will activate To use the Speakerphone to answer or place a call:
Press SPEAKER, the phone goes off-hook and sends audio to the speaker and the microphone. To control the volume of the Speakerphone or handset:
Press the VOL VOL button. 12 August, 2008 LIP-8040L User Guide To Mute the microphone:
Select the MUTE button. Issue 1 To turn off Mute (turn the microphone ON):
Press the MUTE button. To activate Group Listen while on an active handset call:
Press the SPEAKER button. 2.4 Using a Bluetooth Wireless Headset The iPECS LIP-8040L may be equipped with a Bluetooth Unit (BTU) allowing you to use a wireless headset that supports Bluetooth version 2.0. Using a headset permits you to move freely around the phone
(within approximately 10 meters) and maintain a conversation. Before using the headset, the headset must be paired with the BTU, and then the headset must be enabled for use. Operation of the iPECS LIP-
8040L with the headset is the same as with the Speakerphone; press the Speaker button to activate the BTU to go ON and OFF-hook. NOTEduring the pairing operation, the headset and phone should be as close as possible but not more than 1 meter apart. To pair the wireless headset to the BTU:
Press the HEADSET button, Dial 3, Press the HOLD/SAVE button. To enable/disable the wireless headset:
Set the Bluetooth headset to pairing mode, Press the TRANS/PGM button, Dial *8, Dial 1 (enable), Press the HOLD/SAVE button, Press the Next soft button, to select the headset, Press the OK soft button, Enter the PIN code referring to the Bluetooth headset manual (default=0000), Press OK Soft button. 13 August, 2008 LIP-8040L User Guide Issue 1 To unpair the BTU headset:
Set the Bluetooth headset to pairing mode, Press the TRANS/PGM button, Dial *8, Dial 2 (disable), Press the OK soft button. To check BTU paired information:
Press the TRANS/PGM button, Dial *8, Dial 3, Press the OK soft button. To use the BTU headset:
Press the SPEAKER button, OR Press the Call Start button on the BTU headset, Place call as you normally would. To answer a call with the BTU headset:
When an incoming call is received, ringing will be present at the Station and the BT headset, Press the BT Call Start button, or press the Speaker button, OR Lift the handset. NOTEWhen the BTU is used for a call, the Speaker button LED will illuminate and the speaker mode cannot be used. If the phone handset is taken off-
hook while in BT mode, the voice path will directly be connected to the handset; press the Speaker button to activate the BTU headset. 2.5 Using a Serial DSS The LIP-8012DSS, LIP-8012LSS, and LIP-8048DSS can be connected with the LIP-8040L using the RS-232 cable. Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability
(refer to iPECS Manual). The following graphics show the front and rear view of each. NOTEA Linked Pair slave station cannot use a serial DSS. 14 August, 2008 LIP-8040L User Guide Issue 1 LIP-8012DSS LIP-8012LDSS LIP-8048DSS To use a Serial DSS:
Verify the Station has Serial DSS Usage authority
(Admin PGM111-Flex21), Verify the DSS power is OFF (LIP-8048DSS only), Power-OFF the phone, Connect the serial DSS to the phone, Power-ON the phone and the DSS (LIP-8048DSS only), Program the DSS button using Web Admin Programming or PGM115, Edit LSS label from Admin PGM129 (default label is provided from MFIM). To initialize Serial DSS Database:
Enter Admin PGM111-Flex21, Select Station range to clear Serial DSS Database, Dial 0, and press the HOLD/SAVE button. 15 August, 2008 LIP-8040L User Guide 3. Receiving Calls Issue 1 3. RECEIVING CALLS 3.1 Answering a Call While Idle ringing types of incoming calls;
Intercom Voice There are 3 basic internal/external calls, Announce calls, and Hold recalls. Your phone may be assigned Ringing Line Preference; in this case, calls that ring are answered by lifting the handset. Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line or a LOOP button. External calls are from CO lines or VoIP channels that are programmed to ring at your phone. For external calls, Delay Ring may be assigned allowing others to answer the call before the call rings at your phone. Calls can be forwarded in some manner from another user; if providing call coverage for other users, you may also receive Station Call Coverage calls. Calls placed on Hold, including Transfers, parked calls, etc. will recall if left on hold for too long. ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone; in Hands-
free tone and announcement, speak normally into the microphone. In the Privacy (PV) mode, lift the handset to respond. The ICM Signaling mode can be assigned in Station Programming. The LCD will display the calling number or, if available, the name of the station or CO/VoIP line, CO Line Name Display.
(HF) mode, after the splash To answer a call ringing at your phone:
Lift the handset or press the flashing Flex button (as needed), the call will be connected. To respond to an Intercom Voice Announce call:
In HF mode, simply speak as normal into the microphone, OR In PV mode, lift the handset to respond. 16 August, 2008 LIP-8040L User Guide 3.2 Responding to a Call While Busy Issue 1 While you are busy on another call, you may receive a Muted Ring, Camp-On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting. While busy, certain stations can activate Voice-Over to your phone. In this case, audio is received from both the active call and the Voice Over announcement at the same time. Respond to any of these Off-hook Signals in one of several ways; place the existing call on Hold and respond to the new incoming call, activate One-time DND, send a Silent Text Message, or ignore the new call. Silent Text Message requires a TEXT MESSAGE button
(not available on a SLT or other non-display terminal). The Attendant or Secretary may use Intrusion to announce a call while you are busy. To answer a Call Waiting:
Press HOLD/SAVE, and/or Press the flashing CO/IP LINE button. To activate One-time DND:
Press the DND button. To send a Silent Text Message:
Press the programmed TEXT MESSAGE button, Select the desired message to send. 3.3 Using Answering Machine Emulation (AME) When a call is connected to your voice mail, you can screen the call as if using a normal Answering Machine. The callers voice is played over your speaker while the message is being recorded. There are two methods of notification and call screening provided, Ring or Speaker mode. 17 August, 2008 LIP-8040L User Guide Issue 1 Ring modethe Answering Machine Emulation (AME) Flex button will flash to notify you of a call. You may press the Flex button to hear the caller as the voice message is stored. Speaker modewhen the call is sent to the voice mailbox, the callers voice is automatically broadcast over the speaker of your iPECS Phone. You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voicemail. The AME feature is only available when using the iPECS VMIM/VSF Voice Mail;
a MUTE and AME button should be programmed (refer to Appendix A User Program Codes). To screen a call in Ring mode:
Press the flashing AME button, the callers voice is broadcast over the station speaker and stored in the voice mailbox (in the Speaker mode, broadcast is automatic). To stop the voice broadcast and leave the caller in Voice Mail:
Press the illuminated SPEAKER button. To talk with the caller and record the conversation in Voice Mail:
Press the MUTE button. To answer the call and cancel the voice message recording:
Press the illuminated AME button, the caller is connected and the Voice Mail disconnected. 3.4 Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating one phones ringing from another. Four of the tones are stored in the phone permanent memory; the remaining ten tones are in the system memory. Four of these ten can be downloaded into the phone memory for use as the 5th to 8th Ring Tone. 18 August, 2008 LIP-8040L User Guide Issue 1 To download a Ring Tone from System memory:
Press TRANS/PGM, Dial 1 for Ring Tones, Dial 5 for Ring Tone download, Dial the phones memory location to receive the tone
(5-8), Dial 0-9 for the desired tone number; a confirmation tone is heard, Press HOLD/SAVE to download. To select a Ring Tone from phone memory:
Press the TRANS/PGM button, Dial 1 for Ring Tones, Dial 1 or 2 for Internal or External ring, Dial 1-8 for the desired tone number; a confirmation tone is heard, Press HOLD/SAVE to make the selection. 3.5 Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may answer these calls with Universal Night Answer (UNA). To answer a call ringing during night mode:
Lift the handset, Dial 567 (UNA code). 3.6 Answering Calls to Other Stations When nearby stations are ringing, you may pick-up
(answer) the call. Select to answer a call ringing at a specific station (Directed Call Pick-Up) or you may choose to answer the oldest call ringing to your station group (Group Call Pick-Up). Assign a Flex button with the Group Call Pick-Up code (566) for one-touch access. NOTEPick-Up will not answer calls on the ringing station Private Line unless the line appears on your phone. 19 August, 2008 LIP-8040L User Guide Issue 1 To answer a call ringing at another station:
Lift the handset, Dial 7 (Directed Call Pick-Up code), Dial the Intercom Number of the ringing station; the call will be connected. To answer a call ringing at a station in your group:
Lift the handset, Dial 566 (Group Call Pick-Up code), the call is connected. 3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls Activate Do-Not-Disturb when you wish to not be interrupted; the phone will block incoming calls. Internal callers will receive a fast busy tone and the display will show the DND status. Activate Do-Not-Disturb while ringing(One-Time DND); Ringing terminates and the caller will get a fast busy tone and it requires a DND button. When an Executive activates DND, calls are forwarded to the paired Secretary automatically. The Attendants and Secretary may be able to activate DND Override and Intrude on an active call. The Attendants may also cancel DND at other stations. To toggle DND ON and OFF:
Press the DND button. 3.8 Forwarding Calls 3.8.1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail. Your LCD and the LCD of the forward receiver will both indicate the forward status. Call Forward can be activated from your phone or from a different station (Call Forward, Remote). You may define the conditions or type of forward as below:
20 August, 2008 LIP-8040L User Guide Issue 1 1: Unconditionalall calls to the station, except recalls, are forwarded. 2: BusyImmediately forwards all calls, except recalls, when the station is busy. 3: No Answerforwards all calls to the station, except recalls, when the station does not answer within the No Answer timer. 4: Busy/No Answerforwards calls if the station is busy or does not answer within the No Answer timer. When you forward calls from a different station, you may need to enter your Authorization Code. Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to Voice Mail. To activate Call Forward from your phone to another phone or internal system resource:
Lift the handset, Press the Fwd Soft button, Dial the type of forward code 1-4, Dial the destination number. To deactivate Call Forward from your phone:
Press the Fwd Soft button, Dial #. To activate Call Forward for your phone from a different phone within the System (Call Forward, Remote):
Lift the handset, Press the Fwd Soft button, Dial 0 (Remote Call Forward code), Dial your Authorization code (Station number &
Password), Dial the type of forward code 1-4, Dial the destination number. To deactivate Call Forward, Remote:
Lift the handset, Press the Fwd Soft button, Dial 0 (Remote Call Forward code), Dial your Authorization code (Station number &
Password), Press the # key. 21 August, 2008 LIP-8040L User Guide Issue 1 3.8.2 Forwarding calls to an external number Forward calls to an external destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or type of forward as listed below:
1: Unconditionalall calls to the station, except recalls, are forwarded. 2: BusyImmediately forwards all calls to the station, except recalls, when station is busy. 3: No Answerforwards all calls to the station, except recalls, when the station does not answer within the No Answer timer. 4: Busy/No Answerforwards calls if the station is busy or does not answer within the No Answer timer. When you forward calls from a different station or a remote location, enter your Authorization Code. In addition, from a remote location, you must access the system through a DISA enabled CO line. To activate Call Forward, Off Premise (forward to an external number) from your phone:
Lift the handset, Press the Fwd Soft button, Dial the type of Forward code (1-4), Press Speed Soft button, Dial Speed Dial bin number, Replace the handset, return to idle. To activate Call Forward, Off Premise (forward to an external number) from a different phone within the System:
Lift the handset, Press the Fwd Soft button, Dial 0 (Remote Call Forward code), Dial your Authorization code (your Station number +
Password), Dial the type of Forward code (1-4), Press Speed Soft button, Dial Speed Dial bin number, Replace the handset, return to idle. 22 August, 2008 LIP-8040L User Guide Issue 1 To activate Call Forward, Off Premise (forward to an external number) from a remote location:
Lift the handset, Dial the telephone number of a DISA assigned CO line, While receiving dial-tone, dial 554 (Call Forward feature code), Dial your Authorization Code (your Station number +
Password), Dial the type of Forward code (6-9), Dial Speed Dial bin number, Replace the handset, return to idle. 3.8.3 Forwarding callers to a Text Message ten there are Using an iPECS Phone, the system can be setup to return a Text Message to internal callers. When calling your Station, internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message. There are 11 Custom Display Messages each up to 24 characters. Ten can be assigned by the Attendant and one assigned by you. In addition, fix Pre-Defined Text Messages; some allow auxiliary input for time, date, etc.
(as shown in message list). Message 01:
Message 02:
Message 03:
Message 04:
Message 05:
Message 06:
Message 07:
Message 08:
Message 09:
Message 10:
LUNCH RETURN AT hh:mm ON VACATION RETURN AT DATE mm:dd OUT OF OFFICE RETURN AT TIME hh:mm OUT OF OFFICE RETURN AT DATE mm:dd OUT OF OFFICE RETURN UNKNOWN CALL (enter up to 17 digits) IN OFFICE STA xxxx IN MEETING RETURN AT TIME hh:mm AT HOME AT BRANCH OFFICE 23 August, 2008 LIP-8040L User Guide Issue 1 To activate Custom or Pre-Defined Message Forward:
Press TRANS/PGM, Dial User Program feature code 51, Dial the two-digit text Message code (00-20), Dial any auxiliary input for messages 01-04 and 06-08, Press HOLD/SAVE, forward confirmed. To cancel activated Message:
Press the Fwd Soft button, Dial #. To program the Station Custom Message (00) at your station:
Press TRANS/PGM, Dial User Program feature code 52, Enter Message contents, up to 24 characters, using the following Character Entry Chart:
A - 21 B - 22 C - 23 2 - 20 J - 51 K - 52 L - 53 5 - 50 T - 81 U - 82 V - 83 8 - 80 D - 31 E - 32 F - 33 3 - 30 M - 61 N - 62 O - 63 6 - 60 W - 91 X - 92 Y - 93 Z - 9#
9 - 90 0-00
Q 11 Z 12
. 13 1 10 G 41 H - 42 I - 43 4 - 40 P - 71 R - 72 S - 73 Q - 7*
7 - 70
*1 -
Blank
*2 - :
*3 - , Character Entry Chart Press HOLD/SAVE, to save the message. 24 August, 2008 LIP-8040L User Guide 4. Placing Calls Issue 1 4. PLACING A CALL 4.1 Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing #
after placing the call. By changing the mode, a Voice Announce call will ring or a ringing ICM call will allow Voice Announce (toggle). You can assign a Flex button for Direct Station Selection/Busy Lamp Field (DSS/BLF). The DSS/BLF button allows you to call another station with the single touch of a button. The button LED will display the other stations status (ON=busy, OFF=idle). When you go off-hook, you may connect to another station or system resource automatically. This Prime Line Preference may be immediate or delayed allowing you to take other actions during the delay. Otherwise, you may press another Flex button before going off-
hook to override Prime Line Preference. If you go off-hook and take no action, Intercom dial-tone will time-out, and after the Howler tone is received, your phone will be placed out-of-service in Intercom Lock-Out; you then must hang-up to return the phone to an idle state. To place an Intercom call:
Lift the handset, Dial the Intercom number of the desired station, When the call is answered or the Splash tone is heard, begin speaking with the called party. 4.1.1 Using Camp-On when calling a busy station If the called party is busy, you may activate Camp-On, Callback or Voice Over at the station. Camp-On allows you to wait off-hook for the called station to answer. Callback allows you to hang-up, and when the 25 August, 2008 LIP-8040L User Guide Issue 1 busy station returns to an idle state, the system will call your Station; after you answer the callback, the system will call the previously busy station. If you are the Attendant or Secretary, you may activate Intrusion. You may also use Step Call; dial the nex t station by dialing the last digit of the Intercom number. To To Camp-On (wait off-hook) for a Press * and await an answer. request a Callback (wait on-hook) fo Press the MSG button and hang-up. busy station:
r a busy station:
To make a Voice Over announcement to a busy station:
Dial #, After the Splash tone is heard, begin speaking. 4.1.2 Leaving a Message Wait If the called user does not answer or is in DND mode, you may leave a Message Wait. The called user will receive a Message Wait indication; the message icon will be displayed. If the ring/message LED is set to the Message Wait Indication ring/message LED will flash.
(PGM111-FLEX10), To activate Message Waiting:
When calling a number that is busy o press the MSG button and hang-up. r in DND mode, 4.2 Extern al Calls 4.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These lines are accessed either using a button on the iPECS Phone assigned as a CO/IP line or using dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc. Using the CO/IP line group code, you will be able to access any line from the group. A Flex button on the iPECS Phone assigned as a LOOP button lets you access a line from a group. Dial codes for access to CO/IP lines are:
26 August, 2008 LIP-8040L User Guide Issue 1
-100, or 001-
Individual CO/IP line access 88
+ Line number (01-42 for iPECS 200 for iPECS-300 CO/IP Group access 801
& 600).
-820 for iP 300 & 600 ECS-100, or 801-872 for iPECS-
dial an IP address y CO/IP Line access An 9 When dialing on a CO line which uses pulse style signals, you may activate Dial Pulse to Tone Switchover chang ing to DTMF style dialing (for banking services, etc.). When placing an IP call, you must using the * key in place of the dot. If Least Cost Routing is set-up, the number you dial ystem will place the call on the will be analyzed and the s least expensive route. You may be assigned Dialing and/or CO/IP Line Access Restrictions, in which case you will receive error tone if you attempt to dial or access a restricted number/CO/IP line. CO/IP line and Station Class Of Service (COS), which establish dialing restrictions, may vary during Day and Night operation (Day/Night COS). You may need to enter an Authorization code before placing ca lls, in which case you will receive a second dial tone. Your external calls may be subject to Call Time Restrictions, you w ill receive a Call Warning Tone prior to disconnect. NOTEIn the event of an emergency, assigned Emergency numbers (ex., a 911 call) may be dialed egardless of a from any station in the System, r Stations dialing restrictions (COS). To a all:
pl ce an external c Lift the handset, Dial the CO/IP line/group, Dial the desired number. 27 August, 2008 LIP-8040L User Guide 4.2.2 Waiting for the next available CO/IP line Issue 1 If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line is available for use. To activate a queue if the selected/dialed line is busy:
Select the desired CO/IP line button; when the busy notification is returned, press the MSG button, Return to an idle state by going on-hook; when the line is available, the Station will be notified (ringing). 4.2.3 Account Codes: Tracking External calls for billing In some cases, you or your company may desire to track calls for billing or other purposes. You may enter an Account Code, which is output from the system to a printer in the SMDR report. You may have an Account Code Flex button (refer to Assigning features to Flex buttons). To enter an Account Code before the call:
Lift the handset, Press the assigned ACCOUNT CODE button, Dial the Account Code (1-12 digits), Press *, Intercom dial tone is heard, Place the CO/IP call as normal. To enter an Account Code during a call:
Press the assigned ACCOUNT CODE button, Dial the Account Code (1-12 digits), Press *. 4.2.4 Disable dialing from your phone You can temporarily Lock your phone by activating Temporary COS, which will disable all dialing from the phone. To deactivate Temporary COS you must enter the stations Authorization code. To activate Temporary COS:
Press TRANS/PGM, Dial 21 (User Program code), Press HOLD/SAVE. 28 August, 2008 Issue 1 LIP-8040L User Guide To deactivate Temporary COS:
Press TRANS/PGM, Dial 22 (User Program code), Dial your Authorization code, Press HOLD/SAVE. 4.2.5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS. The Walking COS dialing restriction levels are applied for a single call only. For multiple calls, you will need to reactivate Walking COS or use the Flash Soft button to regain CO/IP dial-tone. To activate Walking COS:
Press TRANS/PGM, Dial 23 (User Program code), Dial your Authorization Code (station number and password), Place call as normal. 4.3 Using Directory 4.3.1 Using Last Number Redial (LNR) last number dialed on an external call The is automatically saved in the Last Number Redial (LNR) buffer. The iPECS Display Phone, the system will store the numbers dialed on the last 15 calls. To dial the Last Number for an external call:
Lift the handset, and/or press the DIR Soft button, Press Speed Soft button, Dial *, Press the Navigation up and down buttons to select from the last 15 numbers dialed, Press the Send Soft button or HOLD/SAVE. 29 August, 2008 LIP-8040L User Guide Issue 1 4.3.2 Using and Entering Saved Number Dial You may store the last number dialed on an external call to the Saved Number Dial buffer for convenient dialing at a later time. The Saved number is stored until a new number is saved. To place a call using Save Number Dial:
Lift the handset, and/or press the DIR Soft button, Press Speed Soft button, Dial #. To store a number in the Save Number Dial:
While on an outgoing external call, press the Save Soft button. 4.3.3 Using System Speed Dial Numbers The iPECS-100 system has memory allocated for 800 System Speed Dial numbers (bins 200-999). The iPECS-300 & 600 systems each have memory allocated for 3000 System Speed Dial numbers (bins 2000-4999). You may, if allowed, use System Speed Dial to call frequently dialed numbers. In some cases, these numbers are divided into groups called System Speed Zone Groups. In this case, you may access some numbers and not others and your dialing restrictions may be invoked. Only an Attendant can assign System Speed Dial numbers. To place a call using System Speed Dial:
Lift the handset, Press the DIR Soft button, Press the speed button, Dial the desired System Speed Dial bin number (200-
999 for iPECS-100 or 2000-4999 for iPECS-300 & 600). 30 August, 2008 LIP-8040L User Guide Issue 1 4.3.4 Using and Entering Station Speed Dial Numbers Each station in the iPECS-100 System is allocated memory for 20 Station Speed Dial numbers (bins 00-
19) each up to 48 digits. The iPECS-300 & 600 support 100 Station Speed Dial numbers (bins 000-099). These numbers are entered at the users station and may include several special instructions. Special instructions and the corresponding button are:
PAUSE will momentarily stop dialing. FLASH as 1st digitActivate dial tone detect. FLASH not as 1st digitThe system will generate a flash on the CO line. MSG as 1st digitSend digits as ISDN Keypad Facility message.
* as 1st digitDisplay Security, the stored number will not be displayed when used.
* not as 1st digitDial Pulse to Tone Switchover, the system will switch from pulse to tone dialing. When entering a Speed Dial, a 16-character name may be associated with the number for Dial by Name. Characters are entered with two keystrokes as shown. A - 21 B - 22 C - 23 2 - 20 J - 51 K - 52 L - 53 5 - 50 T - 81 U - 82 V - 83 8 - 80 D - 31 E - 32 F - 33 3 - 30 M - 61 N - 62 O - 63 6 - 60 W - 91 X - 92 Y - 93 Z - 9#
9 - 90 0-00
Q 11 Z 12
. 13 1 10 G 41 H - 42 I - 43 4 - 40 P - 71 R - 72 S - 73 Q - 7*
7 - 70
*1 -
Blank
*2 - :
*3 - , Character Entry Chart 31 August, 2008 LIP-8040L User Guide Issue 1 To place a call using Station Speed Dial:
Lift the handset, and/or press the DIR Soft button, Press the Speed Soft button, Dial the desired Station Speed Dial bin number (00-19 or 000-099). To enter a Station Speed Dial number with CO Line and Name:
Lift the handset, and/or press the DIR Soft button, Press the Speed Soft button, Press the ADD Soft button, Dial the desired Station Speed Dial bin number, Select/dial the CO/IP line/group, Dial the desired number to be stored, Press HOLD/SAVE, Enter the associated name if desired, using the Character Entry Chart, Press HOLD/SAVE. To assign a Station Speed Dial number directly to a Flex button:
Press TRANS/PGM, Press the desired Flex button, Select the Tel Num Soft button, Select/dial the CO/IP line/group, Dial the desired number, Press HOLD/SAVE, Enter the associated name if desired, using the Character Entry chart, Press HOLD/SAVE. 4.3.5 Using Dial by Name and Entering Your Name Dial by Name employs three different Directories:
Private directory (Station Speed dial), Public Directory
(System Speed dial), or Intercom directory. 32 August, 2008 LIP-8040L User Guide Issue 1 NOTETo allow others to contact you via the Intercom directory, you must enter a name for your station (up to 12 characters). To place a call using Dial by Name:
Press DIR Soft button, Dial the desired directory, 1: Private directory, 2:
Public directory, 3: Intercom directory, the LCD will display the names in alphabetical order, Scroll using the Navigation up/down keys, or enter search characters (refer to the Character Entry Chart in Section 4.3.4). Press HOLD/SAVE to place the call. To enter your station user name:
Press the TRANS/PGM button, Dial 74 (Station User Name code), Enter the Name, up to 12 characters (press DND button to backspace/delete a character):
- To input alphabet 1. Select ABC> or abc> mode by pressing 2nd Soft Button, 2. To input 1st character in each dial button(2~9), press the button, once, To input 2nd character, press the button, twice, To input 3rd character, press the button, three times,
(Ex., To input K, press the 5 button, twice). 3. To input a character in the same button, continuously press the button after 2 seconds.
(Ex., in case of KL, press the 5 button twice, then wait 2 seconds and press the 5 button three times). Press HOLD/SAVE. 4.3.6 Using Automatic Called Number Redial (ACNR) When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancelled, or the maximum number of retries is Automatic Called Number Redial (ACNR). For each retry, the system will activate your speaker then place the call with the microphone muted. When the remote end answers, you must select the MUTE is attemptedthis 33 August, 2008 LIP-8040L User Guide Issue 1 button, or lift the handset. Either of these actions will cancel the ACNR request as well as connect you to the remote party. To set up ACNR, while on an outgoing call:
Use the Navigation button to display the next menu and select the ACNR Soft button, Hang-up handset. To cancel the ACNR request:
Press the Stop Soft button. 34 August, 2008 LIP-8040L User Guide 5. Call Handling Issue 1 5. TRANSFER, CONFERENCE & OTHER CALL HANDLING 5.1 Call Transfer: Sending a call to a different destination You can send an active call to another station or other resource of the system, Call Transfer. You can screen the transfer with the receiving party (Screened Call Transfer) or complete the transfer without screening
(Unscreened Call Transfer). Transferred calls, internal or external, are place in Transfer Hold. These calls will receive Music on Hold
(MOH) and will recall if not answered in a timely manner. If an Unscreened Transfer call encounters an error or DND, it may immediately recall at your Station. DSS/BLF buttons may be employed to transfer calls. To Transfer an active call:
Press TRANS/PGM, Call the transfer party, Unscreened Call Transfer- Hang-up, Screened Call Transfer When call is answered or Splash tone is heard, announce the call then hang-up. 5.2 Call Hold: Placing a call in a waiting state You may place an active Internal or External call in one of several holding states. In System Hold, other non-
restricted stations may pick-up the call. In Exclusive Hold, only the holding station may pick-up the call. The system is assigned a preferred hold type (System or Exclusive). You may override this Hold Preference by pressing the HOLD/SAVE button twice. The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a DSS/BLF button that will place a call in Automatic Hold. Calls will remain in the held state for a period and then recall the user. This Hold Recall is provided with a 35 August, 2008 LIP-8040L User Guide Issue 1 different ring signal. If not answered in a timely manner, the Attendant will receive Attendant Hold Recall. To place a call on Hold:
Press HOL SAVE. D/
5.3 Broker Call:
Switching between two calls You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker
(Broker Call). iPECS between two or more parties Phone users may broker for multiple calls up to the number of CO/IP line buttons. To switch between two calls (Broker Call):
Press the desired CO/IP line button. 5.4 Joining Mul tiple People in a Conference You can establish a Conference with up to 3 parties, or 24 parties when using a Multi-Party Conference Interface Module (MCIM). The other parties in the Conference m A Conference can be placed on Hold and is subject to Hold Recall. You may also use the Conference operation to join 2 nversation. This is an external parties in a private co Unsupervised Conference, which is not subject to the normal Hold Rec ay be internal or external. all operation. To establish a Conference:
Establish call with one of the desired conference parties, Select the Conf Soft button, Establish call with the other conference party, Select the Conf Soft button again to establish the nf Soft button, Select the Co conference. 36 August, 2008 LIP-8040L User Guide Issue 1 To place a Conference on Hold:
Press the HOLD/SAVE button. To retrieve the Conference from Hold:
Select the Conf Soft button. To establish an Unsupervised Conference:
Establish conference with two external parties, Select the Conf Soft button, Hang-up the handset. To retrieve an Unsupervised Conference:
Lift the handset, Select the Conf Soft button. 5.4.1 Setting up a Conference Room In addition to establishing a Conference, up to 9 Conference Rooms can be set up, letting up to 24 parties converse when using a MCIM. When setting up a Conference Room, a password can be designated for invited parties (internal and external parties) to use for accessing the established Conference Room. To set-up a Conference Room:
Press the TRANS/PGM button, Dial 53 to create a Conference Room, Dial the desired Conference Room number (1-9), If desired enter a password for the Conference Room
(up to 12 digits), Press HOLD/SAVE to establish the Room. To join a Conference Room:
Lift the handset, Dial 59 (Conference Room entry code), Dial the Conference Room Number, Dial the Conference Room password. To delete a Conference Room:
Press the TRANS/PGM button, Dial 54 (Conference Room delete code), Dial the Conference Room number (1-9), Dial the Conference Room password, Press HOLD/SAVE to delete the Conference Room. 37 August, 2008 LIP-8040L User Guide 5.5 Call Park: Placing a call on Hold to Page Issue 1 A user may transfer an active CO/IP call to a special holding location (Park Orbit), which can be accessed easily from any station in the system. Typically, this feature is used with Paging to notify the desired user of a parked call. Parked calls are subject to Hold Recall after the Call Park timer. To park an active external call:
Press TRANS/PGM, Dial the Park Orbit (601-610 for iPECS-100, or 601-619 for iPECS-300 & 600), Return to idle. To retrieve a parked call:
Lift the handset, Dial the Park Orbit. 5.6 Two-Way Record: Recording a call You may record an active external conversation in your Voice Mail Box. To activate Two-Way Record while on a CO/IP call:
Use the Navigation button to display the next Menu and select the Record Soft button, record warning tone is heard and recording starts. To stop Two-Way Record while on a CO/IP call:
Use the Navigation button to display the next menu, and select the Record Soft button or, Hang-up, return to idle. 38 August, 2008 LIP-8040L User Guide 6. Send & Retrieve Messages Issue 1 6. SEND & RETRIEVE MESSAGES 6.1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication (MWI) when you do not answer or your phone is in DND mode. The message icon will be displayed on the LCD screen. If programmed, a flashing MSG LED on the iPECS Phone also will indicate when there is a Message Waiting (PGM 111-Flex10). As a further notification, a Message Wait Reminder Tone can be provided. You may review and delete messages as well as respond with a call back. To review your Station messages:
Press the MSG button, the LCD shows the Message Summary display:
1. ICM MWI(002) 2. VSF MSG(002) 3. VMS MSG(001) 4. UMS MSG(003) 5. ICM SMS(00) BACK OK Dial 1 to view Station messages, Press the navigation up/down button to scroll through the messages. To return a call from the list of Intercom (MWI):
Press the navigation up/down buttons to scroll through the Intercom messages, Press the OK Soft button to select and place the return call. To delete a Station MWI:
Press the navigation up/down buttons to scroll through the Station messages, Press the Delete Soft b Dial 1 (Delete MWI). utton to select, 39 August, 2008 LIP-8040L User Guide To delete all Station MWIs:
Press the Delete Soft button, Press 3 (Delete All MWIs). 6.2 Getting Voice Mail Messages Issue 1 When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message, as part of the integrated VMIM/VSF module, the iPECS Feature Server or an external Voice Mail system. The Voice Mail system allows access to and management of received voice messages. While in your Mail Box, you have control of your password and Mail Box greeting. In addition, you can remotely control Call Forward for your station from the VMIM/VSF. You will need to register an Authorization Code for your station to access the VMIM/VSF Voice messages. To retrieve Voice Mail locally using a Flex button:
Press the programmed VOICE MAIL Flex button, Dial your Mail Box number and corresponding password to receive the Number of Messages prompt, Dial desired option codes, At completion of session, hang-up to return to idle. To retrieve Voice Mail locally using the MSG button:
Press the flashing MSG button, the LCD shows the Message Summary display:
1. ICM MWI(002) 2. VSF MSG(002) 3. VMS MSG(001) 4. UMS MSG(003) 5. ICM SMS(00) Dial 2 for VMIM/VSF, 3 for external VM or 4 for Feature BACK OK Server Voice Mail, etc. After the prompt enter your station number and password, Dial desired option codes, At completion of session, hang-up to return to idle. 40 August, 2008 LIP-8040L User Guide Issue 1 To access your Voice Mail Box from a Remote Location:
Lift the handset, Dial the telephone number of a DISA CO line answered by the VMIM/VSF Auto Attendant, At answer, dial # to receive the Mail Box & Password prompt, Dial the Mail Box and password to receive the Number of Messages prompt, Dial desired option codes, At completion of session, hang-up. 6.3 Sending and Receiving Short Text Messages You can exchange short text messages (up to 100 alphanumeric characters) with other iPECS display phone users. If there are messages, the message icon will be displayed on the LCD screen in LIP-8024D. If the ring/message LED is set to Message Wait Indication
(PGM111-FLEX10), the ring/message LED will flash. To send an SMS message to another iPECS display Phone:
Press the TRANS/PGM button, Dial 36 (SMS send code), Dial 1 to resend an existing message, or 2 to send a new or edit an existing message, Enter the station range to receive the message, to send to a single station enter the station number twice, Dial your message using 2 key strokes for each character (refer to Character Entry Chart in Section 4.3.4). Press HOLD/SAVE to send your message. To view your received Short text messages:
Press the MSG button, the LCD will display the Message Summary display:
41 August, 2008 LIP-8040L User Guide Issue 1 1. ICM MWI(002) 2. VSF MSG(002) 3. VMS MSG(001) 4. UMS MSG(003) 5. ICM SMS(003) BACK OK Dial 5; the first few SMS messages are shown in brief, Dial the Message number to view the entire SMS message. To delete received Short text messages:
Press the DELETE Soft button, Dial 1 to Delete the message, 2 to Cancel, or 3 to Delete all received Short text messages. 42 August, 2008 LIP-8040L User Guide 7. Remote System Access 7. REMOTE SYSTEM ACCESS 7.1 Direct Inward System Access
(DISA) Issue 1 DISA (Direct Inward System Access) allows remote users to gain access to the systems resources (remote users may be required to enter an Authorization Code). The system will recognize remote user dialed inputs
(call other stations, place calls over CO/IP lines, review voice mails, etc). To access system resources remotely:
Call the systems DISA facility, Await answer and dial your authorization code (station number and password), Dial as needed for the desired system resource. 7.2 Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number. To register a mobile phone number:
Press the TRANS/PGM button, Dial 37, Dial the mobile phone number, Press the HOLD SAVE button.
To activate a registered mobile phone:
TRANS/PGM button, Press the Dial 38, 1 to activate, 0 to deactivate Press the HOLD SAVE button.
, To place a call from the mobile extension using the iPECS System:
Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone, Place internal or external iPECS call as normal. 43 August, 2008 LIP-8040L User Guide Issue 1 To Transfer a call from the mobile extension using the iPECS:
Dial * while on an iPECS call, Dial the desired extension, the call is transferred and the mobile phone returns to idle. Reconnect to the transfer by pressing the # key. NOTE This feature is only effective with an ISDN CO line. 44 August, 2008 LIP-8040L User Guide 8. Misc. Features Issue 1 8. MISC. FEATURES 8.1 Call Log Users can view a log of incoming, outgoing and missed LOG Soft calls on the display (up to 99 records). A button provides simple access to incoming (called), outgoing (dialed) and missed (lost) calls. NOTEif a call is missed, the LOG Soft button will be displayed as LOG(M); the missed call icon also will a ppear on the LCD. To access the Call Log menu:
Press the LOG Soft button, Use the Navigation up/down keys, to view items
(Called, Dialed, or Lost), 01. CO1 01112345678 02. 101 03. CO2 LEE K D 04. KIM 05. 103 BACK SELECT SEND M J
- Incoming call ll
- Outgoing ca Missed call
Log codes include:
To place a call using numbers stored in the Call Log:
From the Call Log, use the Navigation up/down keys, to view items (Called, Dialed, or Lost), 01. CO1 01112345678 02. 101 03. CO2 LEE K D 04. KIM 05. 103 BACK SELECT SEND M J Highlight the desired item, and press the Send Soft button to place the call. 45 August, 2008 LIP-8040L User Guide Issue 1 To save an external call to the Station Speed dial:
Use Navigation up/down buttons to highlight the desired external call item, Press the Select Soft button, Press the Save Soft button. The CO code in a log item is used to seize the co line when placing an external call using the call log. Up to 5 CO codes can be saved. The first CO code is sent from the system in the saved call log. Normally the first CO code is 9, but if the telephone number is equal to a number in the Speed Dial list, the first CO code will be the access code of the saved CO line of the speed dial. Therefore the first CO code of each call log can be different and is not be editable. CO Codes 2 - 5 are the user-defined codes. If a code 2 -
is selected, the selected code will be used in placing all of the external calls in the call log. To select a CO Code:
From the Call Log, use the right Navigation key, to advance to the next 3 Soft button items, 01. CO1 01112345678 02. 101 03. CO2 LEE K D 04. KIM M J 05. 103 DEL CO CODE Press the CO CODE Soft button (code displaying the +
symbol is the currently selected item), 1. +88001 2. 3. 4. 5. BACK EDIT SELECT 46 August, 2008 LIP-8040L User Guide Issue 1 To edit the CO code (positions 2-5 only):
Use Navigation up/down buttons to highlight the desired item, Press the Edit Soft button to modify selection. To select the CO code:
Use Navigation up/down buttons to highlight the desired item, Press the Select Soft button. 8.2 Contrast LCD contrast can be adjusted to enhance viewing ability. To change the LCD Contrast:
While in an idle state, press the VOL VOL buttons to adjust the brightness.
- increase (darker)
- decrease (brighter) 8.3 Background Music and Music on Hold Two audio sources can be connected to the system. These sources or an internal source provide input for Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold. There are four possible selections for BGM and MOH:
1: Off 2: Source BGM1 3: Source BGM2 4. VMIM message 47 August, 2008 LIP-8040L User Guide Issue 1 To turn on Background Music:
Press HOLD/SAVE to cycle through the BGM selections. 8.4 Using Internal, External and Meet-Me Paging 501-510 The User can broadcast announcements to other stations and/or external speakers. Stations are assigned to one or more of the Internal Page Zones. The system has two External Page Zones that can be connected to external speakers. Page Zone codes are:
Internal Page Zones 100), 501-535 (iPECS 300 & 600) Internal All Call Page External Page Zones External All Call Page All Call Page If the desired Page Zone is busy, the User can elect to be recalled when their turn comes in the queue. Users can also request a paged party answer the Page using Meet-Me Paging. In this case, the paged party may answer the page from any phone in the system by dialing the Meet-Me code. 543 545-546 548 549
(iPECS To make a page:
Lift the handset, Dial the desired Page zone, If assigned, after page warning tone, make announcement. To queue for a page when busy is received:
Press the MSG button, Replace the handset returning to idle. To answer a Meet-me-Page:
Lift the handset. Dial 544 (Meet-Me-Page code). 48 August, 2008 LIP-8040L User Guide 8.5 Push-To-Talk (PTT) Page Issue 1 iPECS Phones can be assigned as a member of one or more of the systems nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. Once logged page announcements to/from other users who are logged in to the same PTT group. one-way receive place in, or To log-in to a PTT group:
Dial #0, Dial the desired PTT group number (1-9 or 0 for all groups), To log-out of the PTT group(s):
Dial #0, the PTT Log-in/out code, Press the * key. To place a page announcement to the active PTT group:
Press and hold the PTT Flex button, After confirmation tone, make page announcement. 8.6 Wake-Up Alarm iPECS supports an Alarm clock for each station in the system. The alarm clock can be set to repeat daily or as a one-time alarm. When responding to the alarm by lifting the handset, BGM will be provided. To set the Wake Up Alarm clock:
Press TRANS/PGM, Dial 41 (Alarm Clock code), Dial 2-digit hour and minute (hh/mm) for alerting, For a daily (repeating alarm), press #, Press HOLD/SAVE. To erase Wake-Up:
Press TRANS/PGM, Dial 42 (Alarm Clock delete code), Press HOLD/SAVE. 49 August, 2008 LIP-8040L User Guide 8.7 Alarm/Door Bell Issue 1 The system can monitor external Alarm or Door Bell contacts:
Alarm Monitorshould the external contact activate, a unique Alarm Ring signal and LCD display may be received. To restart the monitor circuit, the external contacts must be deactivated and the Alarm Ring signal terminated. Door Bella unique Door Bell Ring (single tone burst) may be received each time the external contact is activated. A system contact also can be assigned to act as a Door Open contact. To terminate the Alarm signal:
Dial 565 (Alarm Stop code). To activate the Door Open contacts:
Lift the handset, Dial Door Open code, #* and contact number 1-4. NOTEContacts 3 & 4 are only available in the iPECS -300 & 600. 8.8 Power Fail Transfer (PFT) When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT). When battery back-up is provided the station will operate normally. When PFT is implemented, an SLT is connected to a CO line by the system. This SLT can be used as any normal SLT, providing service while power is out. 8.9 System Voice Memo The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number, date, time, and feature status. Voice Memos are heard over the iPECS Phone speaker and over the handset for SLTs. For the Station Status Memo, the following items are reported:
50 August, 2008 LIP-8040L User Guide Issue 1 ICM Signaling Mode (Handsfree/Tone/Privacy) Station IP Address Station Mac Address Number of messages x (x: number of all message waiting) Wake-Up Time (hh:mm) Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO/IP line xxx Locked (Temporary COS) COS x To hear Date & Time memo:
Dial the Voice Memo code (661 for iPECS-100, or *661 for iPECS-300 & 600), Date and Time memo is heard, Date is May 2nd.Time is xx:xx pm. To hear Station Number Prompt:
Dial Voice Memo code (662 for iPECS-100, or *662 for iPECS-300 & 600), The Station Number memo is heard, This is station 150. To hear Station Settings:
Dial Voice Memo code (663 for iPECS-100, or *663 for iPECS-300 & 600)), Station Status Memo is heard. NOTEonly activated features are announced. 8.10 Hot Desk iPECS phones in the system may be assigned for Hot Desk operation. These Hot Desk phones let you log-on and use the Hot Desk phone as if it were your station. 51 August, 2008 LIP-8040L User Guide Issue 1 Once logged-on, the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal. When logged-out, calls to your station number are forwarded to the chosen destination. To Log on to a Hot Desk station:
Lift the handset, Dial your Authorization Code (Station Number and Password). To Log out of the Hot Desk station:
Press the TRANS/PGM button, Dial * twice, Use the VOL buttons to select a call forward destination for your calls, speed dial, joined mobile phone, VMIM/VSF, or VM group, Press the HOLD/SAVE button. 52 August, 2008 LIP-8040L User Guide 9. PBX, Centrex, &
ISDN Features Issue 1 9. PBX, CENTREX & ISDN FEATURES 9.1 Access PBX or Centrex features The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to a host with analog CO lines. When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes. While on a call, use the iPECS Flash feature to transfer calls to other host extensions or access features of the host. The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call. To access P BX or Centre x features while idle:
Lift the handset, Select/dial access a PBX/Centrex Dial PBX/Centrex feature code. CO line, To access PBX/Centrex features while on a PBX/Centrex CO line:
Use the Navigation button to display the next menu, and select the Flash soft button, After receiving new dial tone, dial the PBX/Centrex feature code. 9.2 Access the ISDN Network 9.2.1 Using the Keypad facility to access ISDN features Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones. In this case, dialed digits are sent as Keypad messages. A Keypad Facility button must be assigned using the Flex Button program procedures. Once active, dial into the ISDN for services; however, actions other than dialing will deactivate the Keypad Facility operation. 53 August, 2008 LIP-8040L User Guide Issue 1 To activate Keypad Facility operation:
Press the programmed KEYPAD FACILITY button to switch to keypad mode, Dial as desired. To deactivate Keypad Facility operation:
Press KEYPAD FACILITY, OR Press a Feature or Flex button. 9.2.2 Using ISDN Supplementary Services ISDN service providers may incorporate features similar to those of Centrex. These ISDN Supplementary services are provided on a subscription basis, and as with Centrex, are accessed using the Flash button on an iPECS phone. Using supplementary services an ISDN line can be placed on Hold and a second call placed on the line. You may then alternate between the two held calls
(Broker Call) using the hold button. An ISDN line conference can be established using the Flash and Conf Soft buttons. A conference can also be placed on hold. While on an ISDN CO line, to access ISDN Supplementary services:
Press Flash, Press HOLD/SAVE, Conf, or CO line button to activate the desired feature. 9.2.3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far-end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction. 54 August, 2008 LIP-8040L User Guide Issue 1 To restrict Caller ID:
Lift the handset, Press programmed CLIR/COLR button to place call. 55 August, 2008 LIP-8040L User Guide 10. Features & Flex Buttons Issue 1 10
. TONS 10.1 Entering Station Program Data FEATURES & FLEX BUT A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes
(Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved. A list of the User Program codes, the feature/function and any input Appendix B. In some cases, you required are given in enter these codes as part of Flex button assignments. To assign user programmable attributes to your station:
Press TRANS/PGM, Dial desired User Progra Press HOLD/SAVE. m codes shown in Appendix B, 10.2 Assigning Features to Flex Buttons You may assign features and functions to the Flex buttons on your iPECS Phone (possibly CO/IP lines). Flex buttons may be assigned for most features providing One-Touch feature activation (ex., a Flex button may be assigned to access the Account Code feature and may include the Account code digits). Features that may be assigned to a Fl DSS/BLFEnter station number. Speed Dial nter Station/System Speed dial bin. Flex Numbering PlanEnter Flex Numbering Plan ex button include:
E code (refer to Appendix A
). User Program CodePress TRANS/PGM and enter a User Program code (refer to Appendix B
). CO/IP LineEnter the CO/IP line or group number. To assign a feature to a Flex button:
Press TRANS/PGM, Press the desired Flex button, Dial desired code and required inputs; for User ppendix B), first press the TRANS/PGM, Program codes A Press HOLD/SAVE. 56 August, 2008 LIP-8040L User Guide APPENDIX A FLEXIBLE NUMBERING PLAN FEATURE Intercom Call Internal Page Zone Internal All Call Page Meet Me Page External Page Zone 1~2 External All Call Page All Call Page (Internal/External) SMDR Account Code Enter iPECS
-100 100-
169 501-
510 543 544 545-
546 548 549 550 iPECS
-300 100-
399 501-
535 543 544 545-
546 548 549 550 iPECS-
600 1000-
1599 501-535 543 544 545-546 548 549 550 Flash Command to CO Line 551 551 551 Last Number Redial DND (Toggle On/Off) Call Forward Speed Dial Programming 552 552 552 553 553 553 554 555 554 555 554 555 Message Wait/Callback Enable 556 556 556 Message Wait/Callback Return 557 557 557 Speed Dial Access 558 558 558 Cancel DND/FWD/Pre MSG 559 559 559 CO System Hold 560 560 560 Program Mode Access 561 561 561 Attendant Unavailable Answering Machine Emulation 562 564 562 564 562 564 Issue 1 REMARK SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only SLT use only 57 August, 2008 LIP-8040L User Guide FEATURE Alarm Reset Group Call Pickup Universal Night Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display ACD Supervisor Monitor ACD Reroute Queued Call w/answer ACD Reroute Queued Call w/o answer Enter Conference Room Camp-On Answer Call Parking Locations Group Pilot Number Station User VMIM/VSF Features Call Coverage button Direct Call Pickup CO/IP Group Access Individual CO/IP Line Access Retrieve Last Held CO/IP Retrieve Individual Held CO/IP iPECS
-100 565 566 567 568 569 571 572 573 574 575 576 iPECS
-300 565 566 567 568 569 571 572 573 574 575 576 iPECS-
600 565 566 567 568 569 571 572 573 574 575 576 577 578 577 578 577 578 579 579 579 59 600 601-
610 620-
659 66 67 7 8xx 01-20 88xx 01-42 8*
8#xx 59 600 601-
619 620-
667
*66 67 7 8xx 01-72 88xxx 001-
200 8*
8#xxx 59 600 601-619 620-667
*66 67 7 8xx 01-72 88xxx 001-400 8*
8#xxx Access CO Line in the 1st available CO Group 9 9 9 Issue 1 REMARK SLT use only xx(x) =
CO Line number 58 August, 2008 LIP-8040L User Guide FEATURE Attendant Call VM Message Wait Enabled VM Message Wait Disable Door Open (1st Door ) Door Open (2nd Door ) Door Open (3 Door ) rd iPECS
-100 0
*8
*9
#*1
#*2
#*3 iPECS
-300 0
*8
*9
#*1
#*2
#*3 iPECS-
600 0
*8
*9
#*1
#*2
#*3 Door Open (4 Door ) th
#*4
#*4
#*4 Issue 1 REMARK iPECS-
300 &
600 iPECS-
300 &
600 MCID Request AME Feature Unsupervised Conference Timer Extension code PTT Group Login/Logout
*0 564
*0 564
*0 564
#0
#0
#0 59 August, 2008 LIP-8040L User Guide APPENDIX B USER PROGRAM CODES Issue 1 CODE 10 11 x 12 x FUNCTION Enblock Mode Dialing Differential Ring, Intercom Differential Ring, CO/IP line 13 x Intercom Answer Mode 14 x 15 x 19 21 22 23 30 31 32 33 x 34 35 36 37 38 39 41 xx 42 51 xx 52 xx 53 x Call Coverage Attribute Setting Station Ring Download Ear&Mic Headset Usage Knock Down Station COS Restore Station COS Walking COS VM Mobile Notify Station Message Wait Retrieve CLI/IP Message Wait Retrieve Authorization Code
(Password) Entry Assign DID CALL WAIT Button Message Wait in Executive/Secretary pair Send SMS Message Register Mobile Extension Activate Mobile Extension Register Mobile Ext. CLI Set Wake-Up Time Erase Wake-Up Time Custom/Pre-defined Message Display Register Custom Message Create Conference Room 54 x Delete Conference Room REMARK iPECS LIP-7000 only Select Ring Tone 1-8 Select Ring Tone 1-8 Select ICM Signal mode, 1: HF, 2: TONE, 3:
Privacy 1+: ON/OFF, 2+: ring delay (0-9) Select download Ring Tone 0-9 iPECS LIP-7000 only May require Authorization code May require Authorization code Station number +up to 12 digits, no Flex button Input time, 24 hour clock Select Message 00-20 Input up to 24 characters Input Conf Room (1-9) &
password Input Conf Room (1-9) &
optional password 60 August, 2008 LIP-8040L User Guide CODE 55 61 x FUNCTION Monitor Conf. Room Headset/Speakerphone Mode Headset Ring Mode Issue 1 REMARK 1: Speakerphone, 2:
Headset, 3: both Input up to 12 characters LCD Display Mode Version Display Background Music Station User Name Registration Display Phone IP Address Change Phone IP Address Display Phone MAC IP Address Change Mode Display Phone Version Requires VSF/External Assign RECORD Button SMDI VM Assign ISDN CLIR Button ISDN COLR Button Assign ACCOUNT CODE Button Assign LOOP Button Assign ATD INTRUSION Button ICM Button Assign CAMP-ON Button Assign KEYPAD FACILITY Button Assign OHVO Button CONF Button Assignment CALL BACK Button Assignment DND Button Assignment FLASH Button Assignment MUTE Button Assignment MONITOR Button Assignment REDIAL Button Assignment FWD Button Assignment Assign PTT Button Hot Desk Login Code Hot Desk Log out Code 61 August, 2008 62 x 71 72 73 74 x 75 76 77 78 79 80 81 82 84 85 86 87 88 89 8#
91 92 93 94 95 96 97 98 99
*0
LIP-8040L User Guide CODE
*7
*8
*9 FUNCTION Force Fwd to Dest. Register Bluetooth Bluetooth Usage REMARK Issue 1 62 August, 2008 LIP-8040L User Guide Issue 1 63 August, 2008 www.lg-nortel.com 2008 LG-Nortel Co. Ltd. All Rights Reserved. August, 2008
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2008-09-29 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2008-09-29
|
||||
1 | Applicant's complete, legal business name |
Ericsson-LG Co., Ltd.
|
||||
1 | FCC Registration Number (FRN) |
0014290183
|
||||
1 | Physical Address |
(Yeoksam-dong, GS Tower 7,8th floor)
|
||||
1 |
Seoul, N/A 135-985
|
|||||
1 |
South Korea
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
b******@baclcorp.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
TUI
|
||||
1 | Equipment Product Code |
IP88XX
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
S**** K********
|
||||
1 | Title |
Technical Manager
|
||||
1 | Telephone Number |
82-31********
|
||||
1 | Fax Number |
82-31********
|
||||
1 |
s******@ericssonlg.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | IP Phone | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power listed is conducted. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Bay Area Compliance Laboratory Corp.
|
||||
1 | Name |
J**** C******
|
||||
1 | Telephone Number |
408-7********
|
||||
1 | Fax Number |
408-7********
|
||||
1 |
b******@baclcorp.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 68 | 2402.00000000 | 2480.00000000 | 0.0017338 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC