Access Reader User's Manual V1.0.3 Foreword General This manual introduces the functions and operations of the Access Reader (hereinafter referred to as the card reader). Read carefully before using the device, and keep the manual safe for future reference. Safety Instructions The following signal words might appear in the manual. Signal Words Meaning Indicates a high potential hazard which, if not avoided, will result in death or serious injury. Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury. Indicates a potential risk which, if not avoided, could result in property damage, data loss, reductions in performance, or unpredictable results. Provides methods to help you solve a problem or save time. Provides additional information as a supplement to the text. Revision History Version V1.0.3 V1.0.2 V1.0.1 V1.0.0 Privacy Protection Notice Revision Content Release Time Updated the unlock method. March 2023 Added unlock methods and system updating. December 2022 Updated device models. December 2021 First release. October 2020 As the device user or data controller, you might collect the personal data of others such as their face, fingerprints, and license plate number. You need to be in compliance with your local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures which include but are not limited: Providing clear and visible identification to inform people of the existence of the surveillance area and provide required contact information. About the Manual The manual is for reference only. Slight differences might be found between the manual and the product. We are not liable for losses incurred due to operating the product in ways that are not in compliance with the manual. The manual will be updated according to the latest laws and regulations of related jurisdictions. I For detailed information, see the paper users manual, use our CD-ROM, scan the QR code or visit our official website. The manual is for reference only. Slight differences might be found between the electronic version and the paper version. All designs and software are subject to change without prior written notice. Product updates might result in some differences appearing between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation. There might be errors in the print or deviations in the description of the functions, operations and technical data. If there is any doubt or dispute, we reserve the right of final explanation. Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened. All trademarks, registered trademarks and company names in the manual are properties of their respective owners. Please visit our website, contact the supplier or customer service if any problems occur while using the device. If there is any uncertainty or controversy, we reserve the right of final explanation. II Important Safeguards and Warnings This section introduces content covering the proper handling of the Card Reader, hazard prevention, and prevention of property damage. Read carefully before using the Card Reader, and comply with the guidelines when using it. Transportation Requirement Transport, use and store the Card Reader under allowed humidity and temperature conditions. Storage Requirement Store the Card Reader under allowed humidity and temperature conditions. Installation Requirements Do not connect the power adapter to the Card Reader while the adapter is powered on. Strictly comply with the local electric safety code and standards. Make sure the ambient voltage is stable and meets the power supply requirements of the Access Controller. Do not connect the Card Reader to two or more kinds of power supplies, to avoid damage to the Card Reader. Improper use of the battery might result in a fire or explosion. Personnel working at heights must take all necessary measures to ensure personal safety including wearing a helmet and safety belts. Do not place the Card Reader in a place exposed to sunlight or near heat sources. Keep the Card Reader away from dampness, dust, and soot. Use an adapter or cabinet power supply provided by the manufacturer. Use the power cords that are recommended for the region and conform to the rated power Install the Card Reader on a stable surface to prevent it from falling. Install the Card Reader in a well-ventilated place, and do not block its ventilation. specifications. The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no higher than PS2. Please note that the power supply requirements are subject to the Card Reader label. The Card Reader is a class I electrical appliance. Make sure that the power supply of the Card Reader is connected to a power socket with protective earthing. Operation Requirements Check whether the power supply is correct before use. Do not unplug the power cord on the side of the Card Reader while the adapter is powered on. III Operate the Card Reader within the rated range of power input and output. Use the Card Reader under allowed humidity and temperature conditions. Do not drop or splash liquid onto the Card Reader, and make sure that there is no object filled with liquid on the Card Reader to prevent liquid from flowing into it. Do not disassemble the Card Reader without professional instruction. 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation. 2. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. IV Table of Contents Foreword ........................................................................................................................................................................................................I Important Safeguards and Warnings ............................................................................................................................................ III 1 Introduction ............................................................................................................................................................................................ 1 1.1 Features .......................................................................................................................................................................................... 1 1.2 Appearance ................................................................................................................................................................................... 1 1.2.1 86 Box Model .................................................................................................................................................................... 1 1.2.2 Slim Model .......................................................................................................................................................................... 2 1.2.3 Fingerprint Model .......................................................................................................................................................... 2 2 Ports Overview ....................................................................................................................................................................................... 3 3 Installation ............................................................................................................................................................................................... 4 3.1 Installing the 86 Box Model .................................................................................................................................................. 4 3.2 Installing the Slim Model ....................................................................................................................................................... 5 3.3 Installing the Fingerprint Model ........................................................................................................................................ 7 4 Sound and Light Prompt ................................................................................................................................................................. 10 4.1 86 Box and Slim Models........................................................................................................................................................ 10 4.2 Fingerprint Model ................................................................................................................................................................... 10 5 Unlocking the Door ........................................................................................................................................................................... 12 6 Updating the System ........................................................................................................................................................................ 13 6.1 Updating through application .................................................................................................................................... 13 6.2 Updating through Tool
......................................................................................................................................... 13 Appendix 1 Cybersecurity Recommendations ........................................................................................................................ 14 V 1 Introduction 1.1 Features PC material and acrylic panel with a slim and waterproof design. Supports non-contact card reading. Supports IC card (Mifare) reading, ID card reading (only for the card reader with ID card reading function), and QR code reading (only for the card reader with QR code reading function). Supports communication through RS485 and Wiegand (fingerprint card reader and QR code reader only support RS485). Supports online update. Supports tamper alarm. Built-in buzzer and indicator light. Built-in watchdog to ensure card reader stability. Safe and stable with overcurrent and overvoltage protection. Functions may vary according to different models. 1.2 Appearance The card reader can be divided into 86 box model, slim model, and fingerprint mode according to their appearances. 1.2.1 86 Box Model Figure 1-1 Dimensions of the 86 box model (mm [inch]) 1 The 86 box model can be further divided into QR code card reader, and general card reader according to their functions. 1.2.2 Slim Model Figure 1-2 Dimensions of the slim model (mm [inch]) 1.2.3 Fingerprint Model Figure 1-3 Dimensions of the fingerprint model (mm [inch]) 2 2 Ports Overview Use RS485 or Wiegand to connect the card reader. Fingerprint model and QR code model only support RS485. 8-core Cables for the 86 Box and Slim Models Table 2-1 Cable connection description (1) Color Red Black Blue White Green Brown Yellow Purple Port RD+
RD CASE D1 D0 LED RS485_B RS485_A Description PWR (12 VDC) GND Tamper alarm signal Wiegand transmission signal
(effective only when using Wiegand protocol) Wiegand responsive signal
(effective only when using Wiegand protocol) 5-core Cables for the Fingerprint Model Table 2-2 Cable connection description (2) Color Red Black Blue Yellow Purple Port RD+
RD CASE RS485_B RS485_A Description PWR (12 VDC) GND Tamper alarm signal Table 2-3 Cable specification and length card reader Type Connection Method Length RS485 card reader Each wire must be within 10
. 100 m (328.08 ft) Wiegand card reader Each wire must be within 2 . 80 m (262.47 ft) 3 3 Installation 3.1 Installing the 86 Box Model Box mount 1. Mount the 86 box to the wall. 2. Wire the card reader, and put the wires inside the 86 box. 3. Use two M4 screws to attach the bracket to the 86 box. 4. Attach the card reader to the bracket from top down. 5. Screw in 2 screws on the bottom of the card reader. Figure 3-1 Wall mount Wall mount 1. Drill holes on the wall. 2. Put 4 expansion bolts into the holes. 3. Wire the card reader through the slot of the bracket. 4. Use two M3 screws to mount the bracket on the wall. 5. Attach the card reader to the bracket from top down. 4 6. Screw in 2 screws on the bottom of the card reader. Figure 3-2 Wall mount 3.2 Installing the Slim Model Procedure Step 1 Drill 4 holes and one cable outlet on the wall. For surface-mounted wiring, cable outlet is not required. Put 3 expansion bolts into the holes. Step 2 Step 3 Wires of the card reader, and pass the wires through the slot of the bracket. Step 4 Use three M3 screws to mount the bracket on the wall. Step 5 Attach the card reader to the bracket from top down. 5 Step 6 Screw in one M2 screw on the bottom of the card reader. Figure 3-3 In-wall wiring 6 Figure 3-4 Surface mounted wiring 3.3 Installing the Fingerprint Model Procedure Step 1 Drill 4 holes and one cable outlet on the wall. For surface-mounted wiring, cable outlet is not required. Put 3 expansion bolts into the holes. Step 2 Step 3 Use three M3 screws to mount the bracket to the wall. Step 4 Wiring the card reader. Step 5 Attach the card reader to the bracket from top down. 7 Figure 3-5 In-wall wiring Figure 3-6 Surface-mounted wiring Step 6 Press the card reader toward until you hear a "click" sound, and the installation completes. 8 Figure 3-7 Secure the card reader Related Operations To remove the card reader from the wall, use the screwdriver pry the card reader open from the bottom until you hear a "click" sound. Figure 3-8 Remove the card reader 9 4 Sound and Light Prompt 4.1 86 Box and Slim Models Table 4-1 Sound and light prompt description Situation Power on. Removing the card reader. Pressing buttons. Sound and Light Prompt Buzz once. The indicator is solid blue. Long buzz for 15 seconds. Short buzz once. Alarm triggered by the controller. Long buzz for 15 seconds. RS485 communication and swiping an authorized card. RS485 communication and swiping an unauthorized card. Abnormal 485 communication and swiping an authorized/unauthorized card. Wiegand communication and swiping an authorized card. Wiegand communication and swiping an unauthorized card. Buzz once. The indicator flashes green once, and then turns to solid blue as standby mode. Buzz four times. The indicator flashes red once, and then turns to solid blue as standby mode. Buzz three times. The indicator flashes red once, and then turns to solid blue as standby mode. Buzz once. The indicator flashes green once, and then turns to solid blue as standby mode. Buzz three times. The indicator flashes red once, and then turns to solid blue as standby mode. Software updating or waiting for update in BOOT. The indicator flashes blue until update is completed. 4.2 Fingerprint Model Table 4-2 Sound and light prompt description Situation card reader is powered on. Removing the card reader. Alarm linkage triggered by the controller. 485 communication and swiping an authorized card. Sound and Light Prompt Buzz once. The indicator is solid blue. Long buzz for 15 seconds. Buzz once. The indicator flashes green once, and then turns to solid blue as standby mode. 10 Situation Sound and Light Prompt 485 communication and swiping an unauthorized card. Abnormal 485 communication and swiping an authorized or unauthorized card/ fingerprint. Buzz four times. The indicator flashes red once, and then turns to solid blue as standby mode. Buzz three times. The indicator flashes red once, and then turns to solid blue as standby mode. 485 communication and a fingerprint is recognized. Buzz once. 485 communication and swiping an authorized fingerprint. 485 communication and swiping an unauthorized fingerprint. Fingerprint operations, including adding, deleting and synchronization. Exiting fingerprint operations, including adding, deleting and synchronization. Buzz twice with 1 second interval. The indicator flashes green once, and then turns to solid blue as standby mode. Buzz once, and then four times. The indicator flashes red once, and then turns to solid blue as standby mode. The indicator flashes green. The indicator is solid blue. Software updating or waiting for update in BOOT. The indicator flashes blue until update is complete. 11 5 Unlocking the Door Swipe card on the card reader to open the door. For card reader with keypad, you can also unlock the door by entering the user ID and password. Unlock the door through public password: Enter the public password, and then tap #. Unlock the door through user password: Enter the user ID and tap #, and then enter the user password and tap #. Unlock the door through card + password: Swipe card, enter the password, and then tap #. If the password is correct, the indicator is green and the buzzer sound once. If the password is incorrect, the indicator is red, and the buzzer sounds 4 times (RS-485 communication) or sounds 3 times (Wiegand communication or no signal line is connected). 12 6 Updating the System 6.1 Updating through application Prerequisites The Card Reader was added to the access controller through RS-485 wires. The access controller and Card Reader are powered on. Procedure Step 1 Step 2 Install and log in to application, and then select Device Manager. Click
. Figure 6-1 Select the access controller Step 3 Step 4 and to select the update file. Click Click Upgrade. The indicator of the Card Reader flashes blue until the update is completed, and then the Card Reader automatically restarts. 6.2 Updating through Config Tool Prerequisites The Card Reader was added to the access controller through RS-485 wires. The access controller and Card Reader are powered on. Procedure Step 1 Step 2 Step 3 of an access controller, and then click Install and open the Configtool, and then select Device upgrade. Click Click Upgrade. The indicator of the Card Reader flashes blue until update is completed, and then the Card Reader automatically restarts. 13 Appendix 1 Cybersecurity Recommendations Mandatory actions to be taken for basic equipment network security:
1. Use Strong Passwords Please refer to the following suggestions to set passwords:
The length should not be less than 8 characters. Include at least two types of characters; character types include upper and lower case letters, numbers and symbols. Do not contain the account name or the account name in reverse order. Do not use continuous characters, such as 123, abc, etc. Do not use overlapped characters, such as 111, aaa, etc. 2. Update Firmware and Client Software in Time According to the standard procedure in Tech-industry, we recommend to keep your equipment (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped with the latest security patches and fixes. When the equipment is connected to the public network, it is recommended to enable theauto-check for updates function to obtain timely information of firmware updates released by the manufacturer. We suggest that you download and use the latest version of client software.
"Nice to have" recommendations to improve your equipment network security:
1. Physical Protection We suggest that you perform physical protection to equipment, especially storage devices. For example, place the equipment in a special computer room and cabinet, and implement well-
done access control permission and key management to prevent unauthorized personnel from carrying out physical contacts such as damaging hardware, unauthorized connection of removable equipment (such as USB flash disk, serial port), etc. 2. Change Passwords Regularly We suggest that you change passwords regularly to reduce the risk of being guessed or cracked. 3. Set and Update Passwords Reset Information Timely The device supports password reset function. Please set up related information for password reset in time, including the end users mailbox and password protection questions. If the information changes, please modify it in time. When setting password protection questions, it is suggested not to use those that can be easily guessed. 4. Enable Account Lock The account lock feature is enabled by default, and we recommend you to keep it on to guarantee the account security. If an attacker attempts to log in with the wrong password several times, the corresponding account and the source IP address will be locked. 5. Change Default HTTP and Other Service Ports We suggest you to change default HTTP and other service ports into any set of numbers between 102465535, reducing the risk of outsiders being able to guess which ports you are using. 6. Enable HTTPS We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel. 7. MAC Address Binding We recommend you to bind the IP and MAC address of the gateway to the equipment, thus 14 reducing the risk of ARP spoofing. 8. Assign Accounts and Privileges Reasonably According to business and management requirements, reasonably add users and assign a minimum set of permissions to them. 9. Disable Unnecessary Services and Choose Secure Modes If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to reduce risks. If necessary, it is highly recommended that you use safe modes, including but not limited to the following services:
SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication passwords. SMTP: Choose TLS to access mailbox server. FTP: Choose SFTP, and set up strong passwords. AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords. 10. Audio and Video Encrypted Transmission If your audio and video data contents are very important or sensitive, we recommend that you use encrypted transmission function, to reduce the risk of audio and video data being stolen during transmission. Reminder: encrypted transmission will cause some loss in transmission efficiency. 11. Secure Auditing Check online users: we suggest that you check online users regularly to see if the device is logged in without authorization. Check equipment log: By viewing the logs, you can know the IP addresses that were used to log in to your devices and their key operations. 12. Network Log Due to the limited storage capacity of the equipment, the stored log is limited. If you need to save the log for a long time, it is recommended that you enable the network log function to ensure that the critical logs are synchronized to the network log server for tracing. 13. Construct a Safe Network Environment In order to better ensure the safety of equipment and reduce potential cyber risks, we recommend:
Disable the port mapping function of the router to avoid direct access to the intranet devices from external network. The network should be partitioned and isolated according to the actual network needs. If there are no communication requirements between two sub networks, it is suggested to use VLAN, network GAP and other technologies to partition the network, so as to achieve the network isolation effect. Establish the 802.1x access authentication system to reduce the risk of unauthorized access to private networks. Enable IP/MAC address filtering function to limit the range of hosts allowed to access the device. 15
