FCC ID: 2APPZ-I53W Indoor Station

i53W User Manual Software Version: 1.0.0 Release Date2020/08/21 Directory Directory................................................................................................................................................................1 1 Picture................................................................................................................................................................ 5 2 Table....................................................................................................................................................................8 3 Safety Instruction............................................................................................................................................ 9 4 Overview.......................................................................................................................................................... 10 4.1 Overview..............................................................................................................................................10 4.2 Packing Contents...............................................................................................................................10 5 Install Guide....................................................................................................................................................11 5.1 Use PoE or external Power Adapter.............................................................................................. 11 5.2 Desktop Installation........................................................................................................................... 11 5.2.1 Peripheral connection.............................................................................................................. 11 6 Appendix Table.............................................................................................................................................. 13 6.1 Appendix I - Icon................................................................................................................................ 13 6.2 Appendix II Function key state definition.....................................................................................16 7 User Getting Started.....................................................................................................................................17 7.1 Button description.............................................................................................................................. 17 7.2 Introduction to the User.................................................................................................................... 18 7.2.1 Standby interface......................................................................................................................18 7.2.2 Dial interface..............................................................................................................................18 7.2.3 Commonly used icons on the interface.................................................................................20 7.3 Use of touch keyboard...................................................................................................................... 20 7.4 Phone Status...................................................................................................................................... 21 7.5 Web Management................................................................................................................................. 23 7.6 Network Configurations.................................................................................................................... 24 7.7 SIP Configurations.............................................................................................................................25 8 Basic Function............................................................................................................................................... 27 8.1 Making Phone Calls.......................................................................................................................... 27 8.2 Answer a call...................................................................................................................................... 28 8.3 Call interface.......................................................................................................................................28 8.4 Unlock.................................................................................................................................................. 29 8.5 End of call........................................................................................................................................... 30 8.6 Video preview..................................................................................................................................... 30 8.7 Dial query............................................................................................................................................ 31 8.8 Auto Answer....................................................................................................................................... 31 1 8.9 Mute..................................................................................................................................................... 33 8.9.1 Mute during a call..................................................................................................................... 33 8.9.2 Mute when ringing.................................................................................................................... 33 8.10 DND................................................................................................................................................... 34 8.11 Call Forward..................................................................................................................................... 36 9 Advance Function......................................................................................................................................... 38 9.1 Intercom...............................................................................................................................................38 9.2 MCAST................................................................................................................................................ 38 9.3 SMS......................................................................................................................................................40 9.3.1 SMS............................................................................................................................................ 40 9.3.2 MWIMessage Waiting Indicator..................................................................................... 41 9.4 SIP Hotspot.........................................................................................................................................42 10 Phone Settings............................................................................................................................................ 45 10.1 Basic Settings...................................................................................................................................45 10.1.1 Language................................................................................................................................. 45 10.1.2 Time & Date.............................................................................................................................46 10.1.3 Screen...................................................................................................................................... 48 10.1.3.1 Brightness and backlight........................................................................................... 49 10.1.3.2 Screen Saver............................................................................................................... 49 10.1.4 Ring...........................................................................................................................................50 10.1.5 Voice Volume.......................................................................................................................... 50 10.1.6 Greeting words........................................................................................................................50 10.1.7 Reboot......................................................................................................................................51 10.2 Phonebook........................................................................................................................................51 10.2.1.1 Add / Edit / Delete Contact........................................................................................52 10.2.1.2 Add / Edit / Delete Group...........................................................................................53 10.2.1.3 Add / Edit / Delete contact in Group........................................................................ 54 10.2.2 Black list................................................................................................................................... 55 10.2.3 Cloud Phone Book................................................................................................................. 56 10.2.3.1 Configure Cloud Phone book....................................................................................56 10.2.3.2 Downloading Cloud Phone book..............................................................................57 10.3 Call Log............................................................................................................................................. 58 10.4 Function Key.....................................................................................................................................59 10.5 Wi-Fi...................................................................................................................................................61 10.5.1 Wireless network.................................................................................................................... 61 10.5.2 AP setting.................................................................................................................................63 10.6 Advanced.......................................................................................................................................... 64 10.6.1 Line Configurations................................................................................................................ 64 2 10.6.1.1 Network Settings......................................................................................................... 65 10.6.1.2 Network Settings......................................................................................................... 65 10.6.1.3 QoS & VLAN................................................................................................................68 10.6.1.4 VPN............................................................................................................................... 69 10.6.1.5 Web Server Type........................................................................................................ 71 10.6.2 Set The Secret Key................................................................................................................ 71 10.6.3 Maintenance............................................................................................................................74 10.6.4 Firmware Upgrade..................................................................................................................77 10.6.5 Factory Reset..........................................................................................................................80 11 Web Configurations................................................................................................................................... 81 11.1 Web Page Authentication...............................................................................................................81 11.2 System >> Information................................................................................................................... 82 11.3 System >> Account......................................................................................................................... 82 11.4 System >> Configurations..............................................................................................................83 11.5 System >> Upgrade........................................................................................................................ 83 11.6 System >> Auto Provision..............................................................................................................83 11.7 System >> Tools..............................................................................................................................83 11.8 System >> Reboot Phone..............................................................................................................84 11.9 Network >> Basic............................................................................................................................ 84 11.10 Network >> Service Port.............................................................................................................. 84 11.11 Network >> VPN............................................................................................................................85 11.12 Line >> SIP.....................................................................................................................................86 11.13 Line >> SIP Hotspot......................................................................................................................92 11.14 Line >> Dial Plan........................................................................................................................... 92 11.15 Line >> Action Plan.......................................................................................................................95 11.16 Line >> Basic Settings..................................................................................................................95 11.17 Settings >> Features.....................................................................................................................96 11.18 Settings >> Media Settings........................................................................................................ 100 11.19 Settings >> MCAST.....................................................................................................................102 11.20 Settings >> Action........................................................................................................................102 11.21 Settings >> Time/Date................................................................................................................ 102 11.22 Setting >> Time plan................................................................................................................... 103 11.23 Settings >> Tone..........................................................................................................................104 11.24 Settings >> Advanced.................................................................................................................105 11.25 Phonebook >> Contact...............................................................................................................105 11.26 Phonebook >> Cloud phonebook.............................................................................................106 11.27 Phonebook >> Call List.............................................................................................................. 107 11.28 Phonebook >> Web Dial............................................................................................................ 108 3 11.29 Phonebook >> Advanced.......................................................................................................... 108 11.30 Call Logs....................................................................................................................................... 108 11.31 Function Key >> Function Key..................................................................................................108 11.32 Function Key>> Side Key.......................................................................................................... 109 11.33 Function Key >> Softkey............................................................................................................110 11.34 Function Key >> Advanced....................................................................................................... 111 11.35 Security >> Web Filter................................................................................................................111 11.36 Security >> Trust Certificates....................................................................................................112 11.37 Security >> Device Certificates.................................................................................................113 11.38 Device Log >> Device Log........................................................................................................ 113 11.39 Security Settings..........................................................................................................................114 12 Trouble Shooting...................................................................................................................................... 115 12.1 Get Device System Information.................................................................................................. 115 12.2 Reboot Device................................................................................................................................115 12.3 Reset Device to Factory Default................................................................................................. 115 12.4 Screenshot......................................................................................................................................115 12.5 Network Packets Capture............................................................................................................ 116 12.6 Get Log Information...................................................................................................................... 117 12.7 Common Trouble Cases.............................................................................................................. 117 4 1 Picture Picture 1

- Peripheral connection diagram.................................................................................. 12 Picture 2

- interface ........................................................................................................................12 Picture 3

- Key Description.............................................................................................................17 Picture 4 - Standby interface.............................................................................................................18 Picture 5 -Menu interface...................................................................................................................19 Picture 6 - keyboard............................................................................................................................20 Picture 7

- Keyboard numbers & characters............................................................................... 21 Picture 8 - keyboard............................................................................................................................22 Picture 9 - phone status..................................................................................................................... 23 Picture 10 - Login page...................................................................................................................... 23 Picture 11 - Web Line Registration...................................................................................................26 Picture 12 - Dial interface...................................................................................................................27 Picture 13 - Call interface

........................................................................................ 28 Picture 14 - Voice call interface........................................................................................................ 28 Picture 15 - Taking interface..............................................................................................................29 Picture 16 - Web page configuration DTMF................................................................................. 30 Picture 17 - Call end interface...........................................................................................................30 Picture 18

- Web page configuration hard button preview........................................................30 Picture 19 - Webpage configuration standby interface preview..................................................31 Picture 20 - Standby interface display after configuration............................................................31 Picture 21

- Line 1 enables auto-answering................................................................................ 32 Picture 22 - Web page to start auto-answering..............................................................................32 Picture 23 - Mute the call................................................................................................................... 33 Picture 24

- Ringing mute............................................................................................................... 34 Picture 25 - DND setting interface....................................................................................................35 Picture 26 - DND timer....................................................................................................................... 35 Picture 27 - DND Settings..................................................................................................................35 Picture 28

- Line DND......................................................................................................................36 Picture 29 - Set call forward.............................................................................................................. 37 Picture 30 - Set call forward.............................................................................................................. 37 Picture 31 - Web Intercom configure............................................................................................... 38 Picture 32 - Multicast Settings Page................................................................................................39 Picture 33 - SMS icon.........................................................................................................................40 Picture 34 - New Voice Message Notification................................................................................ 41 Picture 35

- Voice message interface........................................................................................... 42 Picture 36 - Register SIP account.................................................................................................... 42 5 Picture 37 - SIP hotspot server configuration.................................................................................43 Picture 38 - SIP hotspot client configuration.................................................................................. 44 Picture 39

- Set language............................................................................................................... 45 Picture 40 - web page language setting..........................................................................................46 Picture 41 - set time & date............................................................................................................ 47 Picture 42 - webpage set time &date...............................................................................................47 Picture 43 - set screen Parameters................................................................................................. 48 Picture 44 - set screen on webpage

.......................................................................................... 49 Picture 45 - Screensaver................................................................................................................... 50 Picture 46 - local contact....................................................................................................................51 Picture 47 - add contact..................................................................................................................... 52 Picture 48 - edit contact..................................................................................................................... 53 Picture 49 - group................................................................................................................................54 Picture 50 - browse the contact in group........................................................................................ 54 Picture 51 - add blacklist....................................................................................................................55 Picture 52 - Black list.......................................................................................................................... 56 Picture 53

- cloud contacts ........................................................................................................... 57 Picture 54 -Browsing Contacts in Cloud Phone book................................................................... 58 Picture 55 - call log..............................................................................................................................58 Picture 56 - Filter call record types...................................................................................................59 Picture 57 - Dss key settings.............................................................................................................60 Picture 58 WLAN...........................................................................................................................61 Picture 59 -wireless network............................................................................................................. 62 Picture 60 - webpage wireless connect...........................................................................................62 Picture 61 - AP info............................................................................................................................. 63 Picture 62 -line configurations...........................................................................................................64 Picture 63 - Configure Advanced Line Options.............................................................................. 65 Picture 64 - IP Mode........................................................................................................................... 66 Picture 65 - DHCP network mode.................................................................................................... 66 Picture 66

- PPPoE network mode................................................................................................67 Picture 67 - Static IP network mode.................................................................................................67 Picture 68 - IPv6 Static IP network mode....................................................................................... 68 Picture 69

- The phone configures the web server type............................................................71 Picture 70 - Menu Password............................................................................................................. 72 Picture 71

- Menu password setting..............................................................................................72 Picture 72 - Menu password input....................................................................................................73 Picture 73 - keyboard password setting.......................................................................................... 73 Picture 74 - webpage keyboard password setting.........................................................................74 6 Picture 75 - Page auto provision Settings.......................................................................................75 Picture 76 - Phone auto provision settings..................................................................................... 75 Picture 77 - Web page firmware upgrade....................................................................................... 78 Picture 78 - firmware upgrade...........................................................................................................80 Picture 79

- factory reset.................................................................................................................80 Picture 80 - web login......................................................................................................................... 81 Picture 81 - default password prompt..............................................................................................82 Picture 82 - Network settings............................................................................................................ 84 Picture 83 - Service Port Settings.................................................................................................... 85 Picture 84 - Dial plan settings........................................................................................................... 92 Picture 85 - Custom setting of dial - up rules.............................................................................. 93 Picture 86 - Dial rules table (1)......................................................................................................... 94 Picture 87 - Dial rules table (2)......................................................................................................... 95 Picture 88 - time plan........................................................................................................................104 Picture 89 - Webpage Tone............................................................................................................. 105 Picture 90 - Web cloud phone book Settings............................................................................... 107 Picture 91 - IP Camera List..............................................................................................................111 Picture 92 - Web Filter settings.......................................................................................................112 Picture 93 - Web Filter Table........................................................................................................... 112 Picture 94 - Certificate of settings...................................................................................................113 Picture 95

- Device certificate setting......................................................................................... 113 Picture 96 - Input and output settings............................................................................................ 114 Picture 97 - Input and output settings............................................................................................ 116 Picture 98 - Web capture................................................................................................................. 117 7 2 Table Table 1 - interface ..............................................................................................................................12 Table 2

- Keypad Icons....................................................................................................................13 Table 3 - Status Prompt and Notification Icons..............................................................................13 Table 4 - DSSkey Icons......................................................................................................................14 Table 5 -Look-up Table of Characters ........................................................................................... 16 Table 6 - Key Description...................................................................................................................17 Table 7 - Standby interface................................................................................................................18 Table 8 - dial interface........................................................................................................................ 19 Table 9 - Commonly used icons....................................................................................................... 20 Table 10

- keyboard......................................................................................................................... 20 Table 11 - Keyboard numbers & characters................................................................................ 21 Table 12

- Taking mode................................................................................................................... 29 Table 13

- Intercom configure.........................................................................................................38 Table 14

- MCAST Parameters on Web....................................................................................... 39 Table 15 - set time Parameters.........................................................................................................47 Table 16 - QoS & VLAN..................................................................................................................... 69 Table 17

- Auto Provision................................................................................................................ 75 Table 18 - firmware upgrade..............................................................................................................78 Table 19

- Service port.................................................................................................................... 85 Table 20 - Line configuration on the web page.............................................................................. 86 Table 21 - Phone 7 dialing methods.................................................................................................92 Table 22

- Dial - up rule configuration table................................................................................. 93 Table 23 - action plan......................................................................................................................... 95 Table 24 - Set the line global configuration on the web page......................................................95 Table 25 - General function Settings

..................................................................................96 Table 26

- Voice settings............................................................................................................... 100 Table 27

- Multicast parameters.................................................................................................. 102 Table 28 Time & Date settings..................................................................................................102 Table 29

- time plan........................................................................................................................103 Table 30 - function key..................................................................................................................... 109 Table 31 - Softkey configuration..................................................................................................... 110 Table 32

- Input and output parameters ................................................................................... 114 Table 33

- Trouble Cases.............................................................................................................. 117 8 3 Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supply may cause damage to the phone and affect the behavior or induce noise. Before using the external power supply in the package, please check the home power voltage. Inaccurate power voltage may cause fire and damage. Please do not damage the power cord. If power cord or plug is impaired, do not use it because it may cause fire or electric shock. Do not drop, knock or shake the phone. Rough handling can break internal circuit boards. This phone is designed for indoor environment. Do not install the device in places where there is direct sunlight. Also do not put the device on carpets or cushions. It may cause fire or breakdown. Avoid exposure the phone to high temperature or below 0 or high humidity. Avoid wetting the unit with any liquid. Do not attempt to open it. Non-expert handling of the device could damage it. Consult your authorized dealer for help, or else it may cause fire, electric shock and Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a soft cloth that has been slightly dampened in a mild soap and water breakdown. solution. When lightning, do not touch power plug, it may cause an electric shock. Do not install this phone in an ill-ventilated place. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received,including interference that may cause undesired operation. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. The distance between user and products should be no less than 20cm. 9 4 Overview 4.1 Overview i53W is an indoor station with 7-inch color touch screen and rich interfaces. It is mainly used in residential area, villa, office building and other places for receiving calling and communicating through the door phone and achieving remote door-opening. It provides more reliable security assurance and the easier access control for the users, creating a safe and comfortable living environment. In order to help some interested users to better understand the details of the product, this user manual can be used as a reference guide for the use of i53W. This document may not apply to the latest version of the software. If you have any questions, you can use the help prompt interface that comes with the i53W device, or download and update your user manual from the official website. 4.2 Packing Contents 10 5 Install Guide 5.1 Use PoE or external Power Adapter i53W supports two power supply modes, external power adapter and Ethernet (PoE) switch power supply mechanism PoE power supply saves the space and cost of providing the device additional power outlet. With a PoE switch, the device can be powered through a single Ethernet cable which is also used for data transmission. By attaching UPS system to PoE switch, the device can keep working at power outage just like traditional PSTN telephone which is powered by the telephone line. For users who do not have PoE equipment, the traditional power adaptor should be used. If the device is connected to a PoE switch and power adapter at the same time, the power adapter will be used in priority and will switch to PoE power supply once it fails. Please use the power adapter supplied by Fanvil and the PoE switch met the specifications to ensure the device work properly. 5.2 Desktop Installation 5.2.1 Peripheral connection 11 Picture 1 - Peripheral connection diagram Picture 2 - interface Table 1- interface N0. Interface Description 1 2 3 4 5 6 DC Power interface12V/1A input. Ethernet interface: standard RJ45 interface, 10/100M adaptive, it is recommended to use CAT5 or CAT5E network cable. Industrial power interface 2 sets of RS485 interfaces: can be connected to card reader, 8 sets of alarm input interfaces: input devices for connecting infrared sensor, door sensor, vibration sensors etc. sensor etc. switches, Speaker 12 6 Appendix Table 6.1 Appendix I - Icon Table 2 - Keypad Icons Control center Video Surveillance Unlock key Return key Answer key Table 3- Status Prompt and Notification Icons

Call out Call in Mute Microphone Call voice quality Call voice encryption Call Hold HD Audio Network Disconnected Enable VLAN Enable VPN Keyboard locked Call forward activated Auto-answering activated 13 Table 4- DSSkey Icons Icon Translate BLF/NEW CALL Connecting WIFI Wi-Fi network abnormal SIP Hotspot DND SMS Missed call Unread voice message Network storm BLF/BXFER BLF/AXFER BLF/CONF BLF/DTMF Presence MWI Speed Dial Intercom 14 Call Park Call forward Key Event URL/Action URL Memory Key None BLF List Multicast None Line DTMF 15 6.2 Appendix II Function key state definition Type Line Key Table 5-Look-up Table of Characters Icon State Description Gray Line is not configured BLF Subscription number is Green On Line ready (Registered) Red Blinking Line is trying to register Red Blinking Green On Red On Red On Off Green On Red On Red On Off Line error (Registration failure) idle. busy. dialing. idle. busy. dialing. Subscription number is Subscription number is Subscription number is unavailable. Subscription number is Subscription number is Subscription number is Subscription number is unavailable. Red On Enable DND Off Disable DND Green Blinking New voice message waiting Off No new voice message 16 Presence DND MWI 7 User Getting Started 7.1 Button description Picture 3 - Key Description The picture above shows the button layout of the device. Each button provides its own specific function. The user can operate the device by referring to the description of the buttons in the illustrations in this section. Table 6- Key Description Number The keypad Instruction names Control center One key to call the set number; if there is no setting, press to enter the setting interface Video Preview One key to view the access control/outdoor situation; if there is no setting, press to enter the setting interface Unlock key One-key unlock during a call Return key Hang up during a call Menu, return to the upper level directory Answer key Incoming call, answer the call Open the dial pad in standby 1 2 3 4 5 17 7.2 Introduction to the User 7.2.1 Standby interface Picture 4- Standby interface The figure above shows the default standby screen interface, which is the state of the user interface most of the time. The upper half of the main screen displays the welcome message, time and date, and status information (such as automatic answer, network connection status, etc.). Table 7- Standby interface Number Description 1 2 3 4 5 Welcome word, number Status icon Time, Date Common Functions Custom function Icon descriptions are described in 6.1 Appendix I. 7.2.2 Dial interface interface The dial interface is mainly used to make calls, enter the contacts, call history 18 Picture 5-Menu interface Table 8- dial interface Number Features Description Return key Return to the previous menu, the main interface Dialpad Contact Enter the dial interface Enter the contact interface, view/edit contacts Call records Enter the call log interface, view the call log 56 Turn page down When the list supports multiple pages, page up and Home Back to main interface Volume Down Key Volume Adjustment Volume Up Key Volume Adjustment Dial key Numeric keypad After entering the number, press to call out 0-9*#

Input box Delete key End/input method/delete Number matching record Enter number Delete entered number End: Exit the current interface 123: Switch input method, 123/abc/ABC/Abc/2aB Delete: delete the entered number After entering the number, the query record displays 1 2 3 4 7 8 9 10 11 12 13 14 15 19 7.2.3 Commonly used icons on the interface Introduction to icons commonly used by equipment. Table 9- Commonly used icons Icon Description Icon Back to main Description Previous page interface Next page Search contacts Save for Return Add to 7.3 Use of touch keyboard The device supports using the touch keyboard to enter data. Picture 6- keyboard Table 10 - keyboard Number Function keys Description 26 English Type letters letters 1 2 3 5 7 Switch to uppercase letter input Switch to number, special character input mode mode

@. 46 Special characters Space Bar Enter a Space Switch Switch input characters left and 20 8 9 10 1 2 3 Delete Next Done right Delete entered characters Switch to the next edit box Save operation Hide keyboard Tap on the screen to switch to number and special character input mode. Picture 7 - Keyboard numbers & characters Table 11 - Keyboard numbers & characters Number Function keys Number Key Description Type in data Switch to special character input mode Switch lowercase English letter input mode The phone status includes the following information about the phone:

7.4 Phone Status Network Status VLAN ID IPv4 or IPv6 status IP Address Network Mode The Phone Device Information Mac Address Phone Mode Hardware Version number Software Version number Phone StorageRAM and ROM 21 System Running Time SIP Account Information SIP Account SIP Account Status (registered / uncommitted / trying / time out) TR069 Connection StatusDisplays only in the phone interface state The user can view the phone status through the phone interface and the web interface. Device interface: When the device is in standby, press [Menu] >> [Status], select options to view corresponding information, as shown in the figure:

Picture 8- keyboard WEB interfaceRefer to 7.5Web management to log in the phone page, enter the

[System] >> [Information] page, and check the phone status, as shown in the figure:

22 Picture 9- phone status 7.5 Web Management Phone can be configured and managed on the web page of the phone. The user needs to enter the IP address of the phone in the browser at first and open the web page of the phone. The user can check the IP address of the phone by pressing [Menu] >> [Status]. Picture 10- Login page Users must correctly enter the user name and password to log in to the web page. The default user name and password are "admin". For the specific details of the operation page, please refer to page 11 Web configurations. 23 7.6 Network Configurations The i53W device supports two network connection methods: wired network connection and wireless network connection. Users need to choose the corresponding connection method according to their own situation. The device uses an IP network connection to provide services. Unlike traditional devices based on line circuit technology, IP devices are connected to each other through the network to exchange data packets and data based on the device's IP address. To enable the device, the network configuration must first be properly configured. To configure the network, users need to find the device function menu button [Menu] >>

[Advanced Settings] >> [Network] >> [Network Settings]. The default password for entering advanced settings is "123". NOTICE! If user saw a WAN Disconnected icon flashing in the middle of screen, it means the network cable was not correctly connected to the devices network port. Please check the cable is connected correctly to the device and to the network switch, router, or modem. The device supports three network types, IPv4/IPv6/IPv4&IPv6 There are three common IP configuration types for IPv4 DHCP This is the mode that automatically obtains the network configuration from the server. The user does not need to manually configure any parameters. Suitable Static IP configuration This option allows users to manually configure each IP parameter, including IP address, mask, gateway and primary DNS server and backup DNS server. This usually applies to some professional network user for most users. environments. PPPoE This option is usually suitable for users who connect to the network through a broadband service account. To establish a PPPoE connection, the user should provide the user name and password provided by the operator. The default configuration of the device is the network mode of automatic configuration There are two common IP configuration types for IPv6 DHCP This is the mode that automatically obtains the network configuration from the server. The user does not need to manually configure any parameters. Suitable 24 Static IP configuration This option allows users to manually configure each IP parameter, including IP address, mask, gateway, and primary and secondary domain names. This usually applies to some professional network user For specific configuration and use, please refer to 10.6.2.1 Network Settings and 10.5 for most users. environments. WiFi 7.7 SIP Configurations A line must be configured properly to be able to provide telephony service. The line configuration is like a virtualized SIM card. Just like a SIM card on a mobile phone, it stores the service provider and the account information used for registration and authentication. When the device is applied with the configuration, it will register the device to the service provider with the servers address and users authentication as stored in the configurations. The user can conduct line configuration on the interface of the phone or the webpage, and input the corresponding information at the registered address, registered user name, registered password and SIP user, display name and registered port respectively, which are provided by the SIP server administrator. Phone interface: To manually configure a line, the user can long press the line button or use the function menu button [Phone Settings] >> [Account] >> [Line] to configure each line, and click OK to save the configuration. 25 Picture 11- Web Line Registration 26 8 Basic Function 8.1 Making Phone Calls Default Line The equipment provides 6 SIP line services. If all the 6 lines are configured successfully, the user can use any line to make or receive calls. If the user has set a default line, the number or name currently used by default will be displayed in the upper left corner of the screen interface. To enable or disable the default line function, the user can go through

[Menu] >> [Function] >> [Basic Settings] >> [General] or complete the settings on the web page ([Web Page] >> [Settings] >> [Function Settings] >>Basic Settings). Dialing Methods User can dial a number by:

Entering the number directly contacts) Cloud Phone Book) Selecting a phone number from phonebook contacts (Refer to 10.2.1 Local Selecting a phone number from cloud phonebook contacts (Refer to 10.2.3 Selecting a phone number from call logs (Refer to 10.3 Call Log) Redialing the last dialed number Press the management center button to call v 27 Picture 12- Dial interface When calling a number, the user can press [End] or press the return button to cancel the call Picture 13- Call interface 8.2 Answer a call call reminder screen. When the device is idle and there is an incoming call, the user will see the following Picture 14- Voice call interface The user can answer the call by pressing the button or the interface. To reject an incoming call, the user presses or the reject button on the interface. 8.3 Call interface When the call is established, the user will see the call mode screen as shown below:

28 Picture 15- Taking interface Table 12 - Taking mode Number The keypad names Instruction 1 2 3 4 5 6 Contact Name The name of the other party Contact Number Call the other party's number Call duration Call duration Mute icon Icon indication after the call is muted Display the current call voice quality, voice call encryption and other icon Voice quality, HD, voice encryption End indicators Hang up 78 Volume addition and subtraction Adjust call volume 8.4 Unlock Web page settings [Function keys] >> [Function keys]>>[DSSKey3] is DTMF, the value is the access control caller's password to open the door, as shown below:

Press during a call Can open the door with one key 29 Picture 16- Web page configuration DTMF 8.5 End of call Picture 17- Call end interface When the user's call ends 1) You can press to end the call 2) You can press to end the call 3) You can press the end button on the call interface 8.6 Video preview The user can bind the video stream of the camera of the door phone and view the situation outside the house with one click Web page settings [Function keys] >> [Function keys]>>[DSSKey2]

is the url, the value is the RTSP URL of the camera, and the setting is completed and submitted. Press the video surveillance button in standby. Picture 18 - Web page configuration hard button preview Web page settings

[Function keys] >> [Side key], select any key, the type is url, the value is the RTSP URL of the camera, and the setting is completed and submitted. 30 In standby, press the shortcut key set on the right side of the standby interface. Picture 19- Webpage configuration standby interface preview Picture 20- Standby interface display after configuration 8.7 Dial query The device defaults to enable the dial query function, open the dial pad to dial, enter one or more numbers, the dial interface will automatically match the call record, the number list in the contact, click to select the number and call out. 8.8 Auto Answer The user can enable the automatic answering function on the device, and the device can automatically answer after a call comes in. Auto answer can be activated by distinguishing lines. The user can start the automatic answer function on the device interface or the web interface. Device interface:

31 Press [Menu]>>[Function]>>[Auto Answer] button;

Press the button to select the line, use the left/right navigation key to turn on/off the auto answer option, set the auto answer time, the default is 5 seconds Press to save when finished The icon in the upper right corner of the screen indicates that auto answer is enabled. Picture 21 - Line 1 enables auto-answering Web interface :

submit. Log into the device webpage, enter [Line]>>[SIP], Select [Basic Settings], enabled automatic answering, set the automatic answering time and click Picture 22- Web page to start auto-answering 32 8.9 Mute You can turn on the silent mode and turn off the microphone of the device during a call, so that the other party cannot hear the local voice. Under normal circumstances, the silent mode is automatically turned off as the call ends. You can also enable the keep mute function on any interface (such as the idle interface) to automatically mute the ringtone when a call comes in. 8.9.1 Mute during a call Press the mute button on the device turns on the red light. on the call interface during a call: The mute button The call interface displays a red mute icon, as shown in the figure:

Picture 23- Mute the call Unmute the call: Press the unmute on the device again. The mute icon is no longer displayed on the call interface. The red light of the device mute button is turned off. 8.9.2 Mute when ringing Turn on mute ringing: press the mute button on the incoming call interface when the device is ringing:

The mute icon on the incoming call interface of the device changes 33 to and there is no ringtone. After hanging up, the device will still ring the next time there is an incoming call. Picture 24 - Ringing mute 8.10 DND User may enable Do-Not-Disturb (DND) feature on the device to reject incoming calls

(including call waiting). The DND can be enabled on line basis. Enable/Disable phone all lines DND, Methods the following Phone interfaceDefault standby mode 1) Press [DND] button to enter the DND setting interface, select line or phone to enable DND, the icon will become red. The phone status prompt bar will have a DND icon. If the user wishes to enable/disable the uninterrupted function on a specific line, the user can set the uninterrupted function on the page of configuring the line. Press [Menu] >> [Function] >> [Basic Settings] >> [DND] button to enter the edit page Use the left/right navigation keys to select the line to adjust the DND mode and status. After finishing, press the [OK] button to save. The user will see that the DND icon turns red, and the SIP line has enabled the DND of [DND]. mode. 34 Picture 25- DND setting interface Users can also use the Do Not Disturb timer. After setting, within the time range, the Do Not Disturb function will be automatically turned on and the DND icon will turn red Picture 26- DND timer Web interface: Go to [Settings] >> [Function Settings] >> [DND Settings], set the type of DND (off, phone, line), and DND timing function. Picture 27- DND Settings 35 The user opens the DND of a specific line on the webpage: enter [Line] >> [SIP] >>

[Basic Settings], and enable DND. Picture 28 - Line DND 8.11 Call Forward Call forward is also known as Call Divert which is to divert the incoming call to a specific number based on the conditions and configurations. User can configure the call forward settings of each line. There are two types, number. number. Unconditional Call Forward Forward any incoming call to the configured Call Forward on No Answer When user does not answer the incoming call after the configured delay time, the incoming call will be forwarded to the configured Phone interfaceDefault standby mode 1) Press [Menu] >> [Function] >> [Call Forwarding] to select the line 2) Select the type of call forwarding. Turn on and set the number to be transferred, etc. 3) Click the upper right corner to save the changes. 36 Picture 29- Set call forward Web interface: Enter [Line] >> [SIP]>> [Basic Settings], and set the forward type, number, and time. Picture 30- Set call forward 37 9 Advance Function 9.1 Intercom After the device enables intercom, it can automatically answer intercom calls. Picture 31- Web Intercom configure Table 13 - Intercom configure Parameter Description Enable Intercom When intercom is enabled, the device will accept the incoming call request with a SIP header of Alert-Info instruction to automatically answer the call after specific delay. Enable mute mode during the intercom call If the incoming call is intercom call, the phone plays the intercom tone Enable Intercom Barge by selecting it, the phone auto answers the intercom call during a call. If the current call is intercom call, the phone will reject the second intercom call Enable Intercom Mute Tone Enable Intercom Enable Intercom Barge 9.2 MCAST This feature allows user to make some kind of broadcast call to people who are in multicast group. User can configure a multicast DSS Key on the phone, which allows 38 user to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address without involving SIP signaling. You can also configure the phone to receive an RTP stream from pre-configured multicast listening address without involving SIP signaling. You can specify up to 10 multicast listening addresses. Picture 32- Multicast Settings Page Table 14 - MCAST Parameters on Web Enable Page Priority The voice call in progress shall take precedence Parameters Normal Call Priority Name Host: port Description Define the priority of the active call, 1 is the highest priority, 10 is the lowest. over all incoming paging calls. Listened multicast server name Listened multicast servers multicast IP address and port. Multicast Go to web page of [Function Key] >> [Function Key] , select the type to multicast, set the multicast address, and select the codec. Click Apply. Set up the name, host and port of the receiving multicast on the web page of

[Phone Settings] >> [MCAST]. Press the DSSKEY of Multicast Key which you set. 39 Receiver will receive multicast call and play multicast automatically. Dynamic multicast:

Function description: Send multicast configuration information through Sip Notify signaling. After receiving the information, the device configures it in the system for multicast monitoring or cancels multicast monitoring in the system 9.3 SMS 9.3.1 SMS If the service of the line supports the function of the short message, when the other end sends a text message to the number, the user will receive the notification of the short message and display the icon of the new SMS on the standby screen interface. Picture 33- SMS icon Send messages:

Go to [Application] >> [SMS]. Users can create new messages, select lines and send numbers. After editing is complete, click Send. View SMS:

Use the navigation keys to select the standby icon [message]

After selecting, press the navigation key [OK] to enter the SMS inbox interface. Select the unread message and press [OK] to read the unread message. 40 9.3.2 MWIMessage Waiting Indicator If the service of the lines supports voice message feature, when the user is not available to answer the call, the caller can leave a voice message on the server to the user. User will receive voice message notification from the server and device will prompt a voice message waiting icon on the standby screen. Picture 34- New Voice Message Notification To listen to a voice message, the user must first configure the voicemail number. After the voicemail number is configured, the user can retrieve the voicemail of the default When the phone is in the default standby state, The voicemail icon displays the number of unread voicemail messages. Click the icon to view the total number of voicemail messages, or listen to the messages directly in the voicemail interface Select [Message] under [Menu]

Enter [Voice Message] under [Message]

The "8" in brackets on the SIP1 line represents unread voice messages, and "46" represents the total number of voice messages. Select the line to enter, enable the message and set the message number, press the upper right corner to save After setting the message number, press to listen to the message.

line. 41 Picture 35 - Voice message interface 9.4 SIP Hotspot SIP hotspot is a simple but practical function. With simple configurations, the SIP hotspot function can implement group ringing. SIP accounts can be expanded. Set a phone as a SIP hotspot and other phones (B and C) as SIP hotspot clients. When somebody calls phone A, phone A, B, and C all ring. When any phone answers the call, other phones stop ringing. The call can be answered by only one phone. When B or C initiates a call, the SIP number registered by phone A is the calling number. To set a SIP hotspot, register at least one SIP account. Picture 36- Register SIP account 42 Table 15- SIP hotspot Parameters Parameters Description Device Table SIP hotspot Enable hotspot Mode Monitor Type If your phone is set to SIP hotspot server, Device Table will display as Client Device Table which connected to your phone. If your phone is set to SIP hotspot client, Device Table will display as Server Device Table which you can connect to. Set it to be Enable to enable the feature. Choose hotspot, phone will be a SIP hotspot server; Choose Client, phone will be a SIP hotspot Client Either the Multicast or Broadcast is ok. If you want to limit the broadcast packets, youd better use broadcast. But, if client choose broadcast, the SIP hotspot phone must be broadcast. Monitor Address The address of broadcast, hotspot server and hotspot client must be same. Remote Port Type the Remote port number. Configure SIP hotspot server:

Picture 37- SIP hotspot server configuration Configure SIP hotspot client:

As a SIP hotspot client, no SIP account needs to be set. The Phone set will automatically obtain and be configured a SIP account. On the SIP Hotspot tab page, set Mode to Client. The values of other options are the same as those of the hotspot. 43 Picture 38- SIP hotspot client configuration As the hotspot server, the default extension number is 0. When the phone is used as the client, the extension number is increased from 1, you can view the extension number through the [SIP Hotspot] page. Call extension number:

The hotspot server and the client can dial each other through the extension number. For example, extension 1 dials extension 0. 44 10 Phone Settings 10.1 Basic Settings 10.1.1 Language The user can set the phone language through the phone interface or web interface. Phone interface After resetting the factory settings, the user needs to set the language; when setting the language during standby, go to [Menu] >> [Basic Setting] >>[UI Preference]>> [Language] Settings, as shown in the figure. Picture 39 - Set language Web interface: Log in to the phone webpage and set the language in the drop-down box at the top right corner of the page, as shown in the figure:

45 Picture 40- web page language setting The function box on the right side of the web interface language setting box is Synchronize language to phone;

if selected, the phone language will be synchronized with the webpage language. If it is not selected, it will not be synchronized. 10.1.2 Time & Date Users can set the phone time through the phone interface and web interface. Phone end: When the phone is in the default standby state, press the [Menu] >>

[Basic settings] >>[UI Preference] >>[Time & Date] , use the up/down navigation button to edit parameters, press the to save after completion, as shown in the figure:

46 Picture 41- set time & date Web end: Log in to the phone webpage and enter [Phone Settings] >>

[Time/Date] , as shown in the figure:

Auto: Enable network time synchronization via SNTP protocol, Manual: User can modify data manually. Select time format from one of the followings:

Picture 42- webpage set time &date Table 15- set time Parameters Description Auto/Manual default enabled. SNTP server address Select the time zone 1 JAN, MON 1 January, Monday JAN 1, MON January 1, Monday MON, 1 JAN Monday, 1 January MON, JAN 1 Monday, January 1 DD-MM-YY DD-MM-YYYY MM-DD-YY Parameters Mode SNTP Server Time zone Time format 47 MM-DD-YYYY YY-MM-DD YYYY-MM-DD Separator 12-Hour Clock Choose the separator between year and moth and day Display the clock in 12-hour format Daylight Saving Time Enable or Disable the Daylight Saving Time 10.1.3 Screen The user can adjust the brightness of phone screen in LCD in two ways. Slide down the outgoing status bar page in standby mode. Slide down again to adjust phone brightness conveniently. Enter the [Menu] >> [Basic Settings]>> [UI Preference]>>[Screen] and then adjust the brightness.Click to save. Picture 43- set screen Parameters Web interface: Enter [Settings] >> [Advanced], edit screen parameters, and click Submit to save 48 10.1.3.1 Brightness and backlight Set the brightness level in the use state from 1 to 16. Set the brightness level in energy saving mode from 0 to 16 optional. Set the backlight time, the default is 30 seconds, you can turn it off or choose 15 seconds/30 seconds/45 seconds/60 seconds/90 seconds/120 seconds. The screen saver can be turned on or off, and it is turned on by default. Web interface: Enter [Settings] >> [Advanced], edit the screen parameters, and click Submit to save. Picture 44- set screen on webpage 10.1.3.2 Screen Saver Press [Screen Settings] to find the [Screen Saver] button, turn on/off the screen saver, set the timeout time, the default is 120S, press to save after finished. to standby after saving, screen saver will display after 120s, as follows

. Return 49 Picture 45- Screensaver 10.1.4 Ring When the device is in the default standby mode, Enter [Menu] >> [Basic settings]. Enter [Ring&Tone] >> [Ring]

Set ring type and save it by press 10.1.5 Voice Volume When the device is in the default standby mode Enter [Menu] >> [Basic settings]. Enter [Ring&Tone] >> [Voice Volume]

Set volume and save it by press 10.1.6 Greeting words The device is in the default standby state. Press [Menu] to find the [Basic Settings] button. Press the [UI Preference] button to find the [Welcome] button. 50 Enter the setting interface, press to save after completion Note: Only after the default line selection function is disabled, the welcome message can be displayed in the upper left corner of the standby 10.1.7 Reboot When the device is in the default standby mode, Enter [Menu] >> [Basic setting] >> [Reboot] item. Click [Reboot] to indicate whether to restart the phone. Press to restart the phone or press to exit the prompt box to return to the configuration interface. 10.2 Phonebook Users can save contact information in the phone book and dial the contact's phone number directly in the phone book.The user can open the phone book by pressing the function menu button "contact" or the preset button "phone book" on the phone in the default main interface. By default, the phone book is empty, and users can add manually or add contacts to the phone book from the call log (or cloud phone book). NOTICE! The device can save up to total 2000 contact records. 51 Picture 46- local contact When there are contact records in the phone book, the contact records will be arranged in the alphabet order. User may browse the contacts with up/down navigator keys. The record indicator tells user which contact is currently focused. User may check the contacts information by pressing [OK] button. 10.2.1.1 Add / Edit / Delete Contact Add a contact, click to enter the contact interface, select the first icon (contact icon, selected by default) and add the following contact information. Contact Name Tel. Number Mobile Number Other Number Line Ring Tone Contact Group Photo Picture 47- add contact User can edit a contact by pressing button 52 Picture 48- edit contact Delete the contact, press to delete the contact, when press it will prompt whether to delete, press to delete. 10.2.1.2 Add / Edit / Delete Group By default, the group list is empty. Users can create their own group, edit group names, add or remove contacts from the group, and delete groups. Add group. Enter contact list interface, press to create groups. Delete groups, press to delete To edit the group, press to edit. The brackets indicate the total number of records in the group. 53 Picture 49- group 10.2.1.3 Add / Edit / Delete contact in Group User can browse the contact in group Picture 50- browse the contact in group When the user browses the contacts in the group, he can press to enter the add contact interface, and then press to save the contact, the contact will also be 54 synchronized to the local phone book. You can also delete contacts in the group by press

. 10.2.2 Black list The device supports blacklist, such as the number added to the blacklist, the number of calls directly refused to the end, the end of the phone shows no incoming calls.

(Blacklisted Numbers can be called out normally) There are multiple ways to add a number to Blacklist on the device. It can be added directly on [Menu] >> [phone book] icon>> [Black list]. Select any number in the phone book (both local and network) for configuration addition. Select any number in the call log for configuration addition. Picture 51- add blacklist There are various ways to add number to the blacklist on web page, which can be added in the [Phone book] >> [Call list] >> [Restricted Incoming Calls]. Select any number in the phone book (both local and network) for configuration addition. Select any number in the call log for configuration addition. 55 Picture 52- Black list 10.2.3 Cloud Phone Book 10.2.3.1 Configure Cloud Phone book Cloud phonebook allows user to configure the device by downloading a phonebook from a cloud server. This is convenient for office users to use the phonebook from a single source and save the effort to create and maintain the contact list individually. It is also a useful tool to synchronize his/her phonebook from a personal mobile phone to the device with Fanvil Cloud Phonebook Service and App which is to be provided publicly soon. NOTICE! The cloud phonebook is ONLY temporarily downloaded to the device each time when it is opened on the device to ensure the user get the latest phonebook. However, the downloading may take a couple seconds depending on the network condition. Therefore, it is highly recommended for the users to save important contacts from cloud to local phonebook for saving download time. Open cloud phonebook list, press [Menu] >> [Contacts] >> [Cloud Contacts]

in phonebook screen. TIPS! The first configuration on cloud phone should be completed on Web page by selecting [PhoneBook] >> [Cloud Contacts]. The setting of addition/deletion on device could be done after the first setting on Web page. 56 Picture 53 - cloud contacts 10.2.3.2 Downloading Cloud Phone book In cloud phone book screen, user can open a cloud phone book by pressing the network phonebook. The device will start downloading the phone book. The user will be prompted with a warning message if the download fails, Once the cloud phone book is downloaded completely, the user can browse the contact list and dial the contact number same as in local phonebook. 57 Picture 54-Browsing Contacts in Cloud Phone book 10.3 Call Log The device can store up to 1000 call log records and user can open the call logs to check all incoming, outgoing, and missed call records by pressing [CallLog] icon. In the call logs screen, user may browse the call logs with up/down navigator keys. Each call log record is presented with call type and call party number / name. User can check further call log detail by pressing icon and dial the number with pressing the call log, or add the call log number to phonebook with pressing Icon >> [Add to Contact]. User can delete a call log by pressing [Delete] button and can clear all call logs by pressing [Delete All] button from

. Picture 55- call log Users can also filter the call records of specific call types to narrow down the scope of search records, and select a call record type by left and right navigation keys. 58

- Missed Call Log

Incoming Call Log

- Outgoing Call Log

- Forward Call Log Picture 56- Filter call record types 10.4 Function Key It shows 8 DSSKEY keys in standby mode on Screen, each of which can be customized. 59 Picture 57- Dss key settings The DSS Key could be configured as followings, Speed Dial/Intercom/BLF/Presence/Call Park/Call Forward (to someone) MWI/DND/Hold/Transfer/Phonebook/Redial/Pickup/Call Forward (to specified line)/Headset/ SMS/Release Memory Key Line Key Event DTMF Action URL BLF List Key MCAST Paging MCAST Listening Action URL XML Browser Moreover, user also can add the user-defined title for the DSS Keys, which is configured as Memory Key / Line / URL / MCAST Paging / Prefix. NOTICE! User-defined title is up to 10 characters. More detailed information refers to 12.31 Function Key >> Function Key and 6.2 ppendix ii 60 The device supports wireless Internet access and has built-in Wi-Fi without external 10.5 Wi-Fi devices. 10.5.1 Wireless network When the device is in the default standby state, search for wireless networks Press menu [Menu] >> [Basic Settings] . Click [Basic Settings] >> [WLAN]. Click [Wireless Network] to enter the setting interface. Turn on the wireless network, click Save, and the device will automatically search for wireless networks under the current network after enabling. Select the available network, select wireless after entering,click enter The device connects to the wireless network Picture 58 WLAN username,password to connect After connection successful wiill change to 61 Picture 59-wireless network Connection to wireless network Log in to the webpage, [Network]>>[Wi-Fi Settings]

Configure Wi-Fi information, after the configuration is complete, click Add Turn on Wi-Fi and click Submit. Picture 60- webpage wireless connect 62 10.5.2 AP setting In the absence of a wired network, you can set up a wireless network connection by turning on the AP mode of the device and connecting to the backstage webpage of the device with a mobile phone. Press menu button [Menu] >> [Basic Settings] button. Click [Basic Settings] >> [WLAN] >> [AP Settings]

Enable AP, prompt to restart, it will take effect after restart (cannot be turned on at the same time as the wireless network, if the wireless network is enabled, you need to turn it off) After restarting, enter the AP setting interface, you can see the SSID and IP address named after the device's MAC address Picture 61- AP info Turn on Wi-Fi, you can see the Wi-Fi network named by the device's MAC address, click to connect without a password 63 After the connection is successful, scan the QR code with the browser of the mobile phone to enter the login interface of the device background Enter username/password (default admin) After logging in, select Wi-Fi settings, manually add Wi-Fi and enable Wi-Fi, the device will automatically connect to the Wi-Fi network after the setting is completed Back to standby, you can see the Wi-Fi icon in the status bar 10.6 Advanced 10.6.1 Line Configurations Phone access [Phone settings] >> [Account] >> [Line], select [Register Account] to configure the SIP line on the phone. Picture 62-line configurations For users who want to configure more options, user should use web management portal to modify or [More Register Settings] in accounts on the individual line to configure those options. 64 Picture 63- Configure Advanced Line Options 10.6.1.1 Network Settings 10.6.1.2 Network Settings Phone access [Phone Settings] >> [Network] >> [Network], you can configure the SIP line on the phone. IP Mode There are 3 connection mode options: IPv4IPv6IPv4&IPv6 Click to switch IP mode 65 Picture 64- IP Mode IPv4 The network type has three modes: DHCP, PPPoE, and static IP. Picture 65- DHCP network mode When using DHCP mode, phone will get the IP address from DHCP server (router). 66 Obtain DNS Server automatically: It is enabled as default. Enable means phone will get DNS address from DHCP server and disable means not. Picture 66 - PPPoE network mode When the network is set to PPPoE, the PPPoE server issues the network IP address of the device. User: Fill in the username of the PPPoE server. Password: Fill in the password of the PPPoE server Picture 67- Static IP network mode 67 When using Static IP mode, user must configure the IP address manually. IP AddressPhone IP address. Subnet Mask: sub mask of your LAN. IP GatewayThe gateway IP address. Phone could access the other network via it. Primary DNS Primary DNS address. The default is 8.8.8.8, Google DNS server address. Secondary DNSSecondary DNS. When primary DNS is not available, it will work. IPv6 The network type has two modes to : DHCP and static IP. DHCP network settings are the same as IPv4. The static IP network settings are compatible with IPv4, just need to fill in the prefix IPv6 Prefix: IPv6 prefix digits, the prefix represents the network bit, similar to the in IPv6 Prefix. IPv4 subnet mask. Picture 68- IPv6 Static IP network mode 10.6.1.3 QoS & VLAN LLDP Link Layer Discovery Protocol. LLDP is a vendor independent link layer protocol used by network devices for advertising their identity, capabilities to neighbors on a LAN 68 Phone could use LLDP to find the VLAN switch or other VLAN devices and use LLDP to learn feature to apply the VLAN ID from VLAN switch to phone its self. Cisco Discovery Protocol. CDP is a not-for-profit charity that runs the global disclosure system for investors, companies, cities, states and regions to manage their environmental impacts. According to the CDP, Cisco devices could share the OS version, IP address, hardware version and so on. Table 16- QoS & VLAN Description Enable LLDP configuration LLDP requests interval time apply the learned VLAN ID to the phone configure SIP DSCP and audio DSCP WAN port VLAN configuration LAN port VLAN configuration CDP enable/disable CDP interval time segment. CDP Parameters LLDP setting Report Interval Learning QoS QoS Mode WAN VLAN WAN VLAN LAN VLAN LAN VLAN CDP CDP 10.6.1.4 VPN NoteQoS & VLAN details refer to http://www.fanvil.com/Uploads/Temp/download/20180920/5ba383b56c3ef.pdf Virtual Private Network (VPN) is a technology to allow device to create a tunneling connection to a server and becomes part of the servers network. The network transmission of the device may be routed through the VPN server. For some users, especially enterprise users, a VPN connection might be required to be established before activate a line registration. The device supports two VPN modes, 69 Layer 2 Transportation Protocol (L2TP) and OpenVPN. The VPN connection must be configured and started (or stopped) from the device web portal. L2TP OpenVPN instead. NOTICE! The device only supports non-encrypted basic authentication and non-encrypted data tunneling. For users who need data encryption, please use To establish a L2TP connection, users should log in to the device web portal, open page

[Network] -> [VPN]. In VPN Mode, check the Enable VPN option and select L2TP, then fill in the L2TP server address, Authentication Username, and Authentication Password in the L2TP section. Press Apply then the device will try to connect to the L2TP server. When the VPN connection established, the VPN IP Address should be displayed in the VPN status. There may be some delay of the connection establishment. User may need to refresh the page to update the status. Once the VPN is configured, the device will try to connect to the VPN automatically when the device boots up every time until user disable it. Sometimes, if the VPN connection does not established immediately, user may try to reboot the device and check if VPN connection established after reboot. OpenVPN To establish an OpenVPN connection, user should get the following authentication and configuration files from the OpenVPN hosting provider and name them as the following, OpenVPN Configuration file:

client.ovpn CA Root Certification:

ca.crt Client Certification:

Client Key:

client.crt client.key User then upload these files to the device in the web page [Network] -> [VPN], Section OpenVPN Files. Then user should check Enable VPN and select OpenVPN in VPN Mode and click Apply to enable OpenVPN connection. 70 Same as L2TP connection, the connection will be established every time when system rebooted until user disable it manually. http://www.fanvil.com/Uploads/Temp/download/20180920/5ba38303bfcf0.pdf 10.6.1.5 Web Server Type Configure the Web Server mode to be HTTP or HTTPS and will be activated after the reboot. Then user could use http/https protocol to access pone web page. Picture 69 - The phone configures the web server type 10.6.2 Set The Secret Key When the device is in the default standby mode, Select [Phone Settings]>> [ System]>> [ Password]

Click [ Password] to change password. 71 Picture 70- Menu Password Picture 71 - Menu password setting The menu password is the advanced setting password.

[Current password] If you not set password, the default password is 123.

[New password] The password you want to reset. The password immediately takes effect after the setting is completed, and the password is not displayed in plain text after being entered. 72 Picture 72- Menu password input The keyboard password is used to unlock the keyboard after the device is locked. Picture 73- keyboard password setting The setting of keyboard password only for turn on or turn off on device Select [Keyboard Password] and click it ,it will pop up a prompt to enter a password, this password is the menu password (the default password is 123 ). 73 If the password is correct, you will enter the keyboard lock status interface. The keyboard lock status is off by default, and the timeout period will take effect after you choose to Return to standby.,After the timeout period, the device will lock the keyboard, and there will be a lock icon on the top of the device. Press any key at this time will prompt a enable it. password box. Picture 74- webpage keyboard password setting 10.6.3 Maintenance Phone Webpage: Login and go to [System] >> [Auto provision]. 74 Picture 75- Page auto provision Settings LCDEnter [Phone Settings] >> [System] >> [Maintain] >> [Auto Provision]. Picture 76- Phone auto provision settings Fanvil devices support SIP PnP, DHCP options, Static provision, TR069. Transferring protocol: FTP TFTP HTTP HTTPS Details refer to Fanvil Auto Provision in http://www.fanvil.com/Uploads/Temp/download/20180920/5ba3816f8d5f0.pdf 75 Table 17 - Auto Provision Parameters Basic settings Description CPE Serial Number Display the device SN Authentication Name The user name of provision server Authentication Password The password of provision server Configuration File If the device configuration file is encrypted , user should add Encryption Key the encryption key here General Configuration File If the common configuration file is encrypted, user should add Encryption Key the encryption key here Download Fail Check If there download is failed, phone will retry with the configured Times times. Update Contact Interval Phone will update the phonebook with the configured interval time. If it is 0, the feature is disabled. Save Auto Provision Save the HTTP/HTTPS/FTP user name and password. If the Information provision URL is kept, the information will be kept. Download Common Config enabled Enable Server Digest DHCP Option Whether phone will download the common configuration file. When the feature is enable, if the configuration of server is changed, phone will download and update. Option Value option | DHCP option 66 | DHCP option 43, 3 methods to get Confiugre DHCP option, DHCP option supports DHCP custom the provision URL. The default is Option 66. Custom Option value is allowed from 128 to 254. The option value must be same as server define. Use Option120 to get the SIP server address from DHCP Custom Option Value Enable DHCP Option 120 server. SIP Plug and Play (PnP) Whether enable PnP or not. If PnP is enable, phone will send a SIP SUBSCRIBE message with broadcast method. Any Enable SIP PnP server can support the feature will respond and send a Notify with URL to phone. Phone could get the configuration file with Server Address Broadcast address. As default, it is 224.0.0.0. the URL. Server Port PnP port Transport Protocol PnP protocol, TCP or UDP. Update Interval PnP message interval. 76 Static Provisioning Server Server Address domain address. Provisioning server address. Support both IP address and The configuration file name. If it is empty, phone will request the common file and device file which is named as its MAC Configuration File Name address. The file name could be a common name, $mac.cfg, $input.cfg. The file format supports CFG/TXT/XML. Transferring protocol type supports FTPTFTPHTTP and HTTPS Configuration file update interval time. As default it is 1, means phone will check the update every 1 hour. Provision Mode. 1. Disabled. 2. Update after reboot. 3. Update after interval. Protocol Type Update Interval Update Mode TR069 Enable TR069 Enable TR069 after selection ACS Server Type There are 2 options Serve type, common and CTC. ACS Server URL ACS server address ACS User ACS server username (up to is 59 character) ACS Password ACS server password (up to is 59 character) Enable TR069 Warning If TR069 is enabled, there will be a prompt tone when Tone connecting. TLS Version TLS version (TLS 1.0, TLS 1.1, TLS 1.2) INFORM Sending Period INFORM signal interval time. It ranges from 1s to 999s STUN Server Address Configure STUN server address STUN Enable To enable STUN server for TR069 10.6.4 Firmware Upgrade Web page Login phone web page, go to [System] >> [Upgrade]. 77 Picture 77- Web page firmware upgrade LCD interface: go to [Menu] >> [Maintain] >> [Upgrade] . Table 18- firmware upgrade Description Parameter Upgrade server Enable Auto Upgrade and new software firmware on the server, phone will Enable automatic upgrade, If there is a new version txt show a prompt upgrade message after Update Interval. Upgrade Server Address1 Set available upgrade server address. Upgrade Server Address2 Set available upgrade server address. Update Interval Set Update Interval. Firmware Information Current Software Version It will show Current Software Version. Server Firmware Version It will show Server Firmware Version.

[Upgrade] button New version description information If there is a new version txt and new software firmware on the server, the page will display version information and upgrade button will become available; Click

[Upgrade] button to upgrade the new firmware. When there is a corresponding TXT file and version on the server side, the TXT and version information will be displayed under the new version description information. 78 The file requested from the server is a TXT file called vendor_model_hw10.txt.Hw followed by the hardware version number, it will be written as hw10 if no difference on hardware. All Spaces in the filename are replaced by underline. The URL requested by the phone is HTTP:// server address/vendor_Model_hw10

.txt The new version and the requested file should be placed in the download directory of the HTTP server, as shown in the figure:

TXT file format must be UTF-8 vendor_model_hw10.TXT The file format is as follows Version=1.6.3 #Firmware Firmware=xxx/xxx.z

#URLRelative paths are supported and absolute paths are possible, distinguished by the presence of protocol headers. BuildTime=2018.09.11 20:00 Info=TXT|XML Xxxxx Xxxxx Xxxxx Xxxxx After the interval of update cycle arrives, if the server has available files and versions, the phone will prompt as shown below. Click [view] to check the version information and upgrade. 79 Picture 78- firmware upgrade 10.6.5 Factory Reset The phone is in default standby mode. Press [Phone Settings] to find [System]>> [Maintain]>> [ Phone Reset]. Press the [Reset] button to select the file to be cleared. Press [OK] to clear after completion. When you select clear configuration file and clear all, the phone will restart automatically after clearing. Picture 79 - factory reset 80 11 Web Configurations 11.1 Web Page Authentication The user can log into the web page of the phone to manage the user's phone information and operate the phone. Users must provide the correct user name and password to log in. after 5 minutes. When logging in to the web page with the same or different IP,if the user name/password is entered incorrectly three times, the web page will be locked and you can log in again. Picture 80- web login 81 When the user logs in for the first time, the default user name and password are used. If the password is not changed after login, the web page will prompt "The default password is being used, please change it". After clicking, you can jump to the modify password interface to modify the login password. Picture 81- default password prompt 11.2 System >> Information User can get the system information of the device in this page including, And summarization of network status, Model Hardware Version Software Version Uptime Network Mode MAC Address IP Subnet Mask Default Gateway SIP User Besides, summarization of SIP account status, SIP account status (Registered / Unapplied / Trying / Timeout ) 11.3 System >> Account On this page the user can change the password for the login page. Users with administrator rights can also add or delete users, manage users, and set permissions and passwords for new users. 82 11.4 System >> Configurations On this page, users with administrator privileges can view, export, or import the phone configuration, or restore the phone to factory Settings. Clear Configurations Select the module in the configuration file to clear. SIP: account configuration. AUTOPROVISION: automatically upgrades the configuration TR069:TR069 related configuration MMI: MMI module, including authentication user information, web access protocol, etc. DSS Key: DSS Key configuration Select the local data table to be cleared, all selected by default. Clear Tables Reset Phone The phone data will be cleared, including configuration and database tables. 11.5 System >> Upgrade Upgrade the phone software version, customized ringtone, background, DSS Key icon, etc., can also be upgraded to delete the file. Ring tone support .wav format. 11.6 System >> Auto Provision The Auto Provision settings help IT manager or service provider to easily deploy and manage the devices in mass volume. For the detail of Auto Provision, please refer to this link Auto Provision Description http://www.fanvil.com/Uploads/Temp/download/20180920/5ba3816f8d5f0.pdf 11.7 System >> Tools to 13 Trouble Shooting for more detail. 83 Tools provided in this page help users to identify issues at trouble shooting. Please refer 11.8 System >> Reboot Phone This page can restart the phone. 11.9 Network >> Basic This page allows users to configure network connection types and parameters. Picture 82- Network settings Network priority: When wired and wireless are enabled at the same time, you can choose to use wired or wireless first. Network type: you can view the information of wired/wireless network 11.10 Network >> Service Port This page provides settings for Web page login protocol, protocol port settings and RTP port. 84 Picture 83- Service Port Settings Table 19 - Service port Parameter Web Server Type Description Reboot to take effect after settings. Optionally, the web page login is HTTP/HTTPS. Web Logon Timeout Default as 15 minutes, the timeout will automatically exit the login page, need to login Web auto login After the timeout does not need to enter a user name password, will automatically login to the HTTP Port The default is 80. If you want system security, again. web page. you can set ports other than 80. Such as :8080, webpage login: HTTP://ip:8080 The default is 443, the same as the HTTP port. The value range is 1025 to 65535. The value of RTP port starts from the initial value set. For each call, the value of voice and video port is HTTPS Port RTP Port Range Start RTP Port Quantity added 2. Number of calls. 11.11 Network >> VPN Users can configure VPN connections on this pagePlease refer to 10.6.2.3 VPN 85 and get more details. 11.12 Line >> SIP Configure the Line service configuration on this page. Table 20- Line configuration on the web page Description Parameters Register Settings Line Status Activate Username Server Name SIP Server 1 Server Address Server Port SIP Server 2 Server Address Server Port Transport Protocol Display the current line status at page loading. To get the up to date line status, user has to refresh the page manually. Whether the service of the line is activated Enter the username of the service account. Authentication User Enter the authentication user of the service Display Name Enter the display name to be sent in a call Authentication Password Enter the authentication password of the service Realm Enter the SIP domain if requested by the service Transport Protocol Set up the SIP transport line using TCP or UDP Registration Expiration Set SIP expiration date. Input server name. Enter the IP or FQDN address of the SIP server Enter the SIP server port, default is 5060 Enter the IP or FQDN address of the SIP server Enter the SIP server port, default is 5060 Set up the SIP transport line using TCP or UDP Registration Expiration SIP Proxy Server Address Set SIP expiration date. Enter the IP or FQDN address of the SIP proxy 86 account request. account provider or TLS. or TLS. server. Proxy Server Port Proxy User Proxy Password Enter the SIP proxy server port, default is 5060. Enter the SIP proxy user. Enter the SIP proxy password. Backup Proxy Server Address Enter the IP or FQDN address of the backup Backup Proxy Server Port Enter the backup proxy server port, default is proxy server. 5060. Basic Settings Enable Auto Answering Auto Answering Delay Set the delay for incoming call before the system Call Forward Unconditional Enable unconditional call forward, all incoming Call Forward Number for Unconditional Set the number of unconditional call forward Call Forward on Busy Enable call forward on busy, when the phone is Call Forward Number for Busy Set the number of call forward on busy . Call Forward on No Answer Enable call forward on no answer, when an Enable auto-answering, the incoming calls will be answered automatically after the delay time automatically answered it calls will be forwarded to the number specified in the next field busy, any incoming call will be forwarded to the number specified in the next field. incoming call is not answered within the configured delay time, the call will be forwarded to the number specified in the next field. being forwarded. Set the timeout of call transfer process. Set the type of call conference, Local=set up call conference by the device itself, maximum supports two remote parties, Server=set up call conference by dialing to a conference room on the server conference type is set to be Server waiting notification, if enabled, the device will receive notification from the server if there is Server Conference Number Set the conference room number when Subscribe For Voice Message Enable the device to subscribe a voice message Call Forward Number for No Answer Set the number of call forward on no answer. Call Forward Delay for No Answer Set the delay time of not answered call before Transfer Timeout Conference Type 87 Voice Message Number Set the number for retrieving voice message Voice Message Subscribe Period Set the interval of voice message notification voice message waiting on the server Hotline Delay Set the delay for hotline before the system Enable Hotline Hotline Number Dial Without Registered Enable Missed Call Log subscription Enable hotline configuration, the device will dial to the specific number immediately at audio channel opened by off-hook handset or turn on hands-free speaker or headphone automatically dialed it Set the hotline dialing number Set call out by proxy without registration If enabled, the phone will save missed calls into the call history record. and 11 line will be rejected automatically waiting notification, if enabled, the device will receive notification from the server if there is voice message waiting on the server Set the line to use VPN restrict route Set the line to use STUN for NAT traversal Whether to switch to the primary server when it DTMF Type Set the DTMF type to be used for the line DTMF SIP INFO Mode Set the SIP INFO mode to send * and # or 10 Enable DND Enable Do-not-disturb, any incoming call to this Subscribe For Voice Message Enable the device to subscribe a voice message Use VPN Use STUN Enable Failback Video Codecs Failback Interval A Register message is used to periodically detect the time interval for the availability of the Signal Failback Multiple proxy cases, whether to allow the Signal Retry Counts The number of attempts that the SIP Request is available. main Proxy. invite/register request to also execute failback. considers proxy unavailable under multiple proxy scenarios. adding or remove them from the list. Select video code to preview video. 88 Codecs Settings Set the priority and availability of the codecs by Advanced Settings Use Feature Code Enable DND Disable DND Call Waiting On Code Call Waiting Off Code Send Anonymous On Code Send Anonymous Off Code SIP Encryption Session Timeout Enable BLF List BLF List Number BLF Server 89 Enable Call Forward Unconditional Set the feature code to dial to the server Disable Call Forward Unconditional Set the feature code to dial to the server Enable Call Forward on Busy Set the feature code to dial to the server Disable Call Forward on Busy Set the feature code to dial to the server Enable Call Forward on No Answer Set the feature code to dial to the server Disable Call Forward on No Answer Set the feature code to dial to the server Enable Blocking Anonymous Call Set the feature code to dial to the server Disable Blocking Anonymous Call Set the feature code to dial to the server RTP Encryption Enable RTP encryption such that RTP Enable Session Timer Set the line to enable call ending by session When this setting is enabled, the features in this section will not be handled by the device itself but by the server instead. In order to control the enabling of the features, the device will send feature code to the server by dialing the number specified in each feature code field. Set the feature code to dial to the server Set the feature code to dial to the server Set the feature code to dial to the server Set the feature code to dial to the server Set the feature code to dial to the server Set the feature code to dial to the server Enable SIP encryption such that SIP transmission will be encrypted transmission will be encrypted timer refreshment. The call session will be ended if there is not new session timer event update received after the timeout period Set the session timer timeout period Enable/Disable BLF List BLF List allows one BLF key to monitor the status of a group. Multiple BLF lists are supported. codec in response to an incoming call request The registered server will receive the subscription package from ordinary application Response Single Codec If setting enabled, the device will use single Keep Alive Interval Keep Authentication SIP Version Local Port Ring Type Use Tel Call Auto TCP Enable user=phone Enable Rport Enable PRACK DNS Mode Enable Strict Proxy Keep Alive Type Set the line to use dummy UDP or SIP OPTION of BLF phone. Please enter the BLF server, if the sever does not support subscription package, the registered server and subscription server will be separated. packet to keep NAT pinhole opened Set the keep alive packet transmitting interval Keep the authentication parameters from previous authentication Blocking Anonymous Call Reject any incoming call without presenting User Agent Set the user agent, the default is Model with Specific Server Type Set the line to collaborate with specific server caller ID Software Version. type Set the SIP version Anonymous Call Standard Set the standard to be used for anonymous Set the local port Set the ring tone type for the line Sets user=phone in SIP messages. Set use tel call Using TCP protocol to guarantee usability of transport for SIP messages above 1500 bytes Set the line to add rport in SIP headers Set the line to support PRACK SIP message Select DNS mode, A, SRV, NAPTR 3840 Enables the use of strict routing. When the phone receives packets from the server it will use the source IP address, not the address in Enable Long Contact Allow more parameters in contact field per RFC Convert URI Convert not digit and alphabet characters to Use Quote in Display Name Whether to add quote in display name, i.e. Enable GRUU Support Globally Routable User-Agent URI via field.

%hh hex code Fanvil vs Fanvil

(GRUU) 90 Use 182 Response for Call waiting Set the device to use 182 response code at call Sync Clock Time Enable Inactive Hold Caller ID Header Enable Feature Sync Enable SCA CallPark Number Server Expire TLS Version uaCSTA Number Enable Click To Talk Enable Chgport VQ Name VQ Server VQ Port VQ HTTP/HTTPS Server Flash mode Flash Info Content-Type Flash Info Content-Body PickUp Number JoinCall Number Intercom Number Unregister On Boot Enable MAC Header PTime(ms) SIP Global Settings Strict Branch 91 Time Sync with server With the post-call hold capture package enabled, you can see that in the INVITE package, SDP is inactive. Set the Caller ID Header waiting response Feature Sync with server Enable/Disable SCA (Shared Call Appearance ) Set the CallPark number. Set the timeout to use the server. Choose TLS Version. Set uaCSTA Number. With the use of special server, click to call out directly after enabling. Whether port updates are enabled. Open the VQ name for VQ RTCP-XR. Open VQ server address for VQ RTCP-XR. Open VQ port for VQ RTCP-XR. Enable VQ server selection for VQ RTCP-XR. Chose Flash modenormal or SIP info. Set the SIP info content type. Set the SIP info content body. Set the scramble number when the Pickup is enabled. Set JoinCall Number. Set Intercom Number. Whether to enable logout function. Whether to open the registration of SIP package with user agent with MAC or not. with MAC or not. sessions. Set whether to bring ptime field, default no. Set up to strictly match the Branch field. Enable Register MAC Header Whether to open the registration is user agent BLF Dialog Strict Match Whether to enable accurate matching of BLF Enable Group Enable RFC4475 Enable Strict UA Match Local SIP Port Enable uaCSTA Set open group. Set to enable RFC4475. Enable strict UA matching. Modify the phone SIP port. Set to enable the uaCSTA function. Registration Failure Retry Time Set the registration failure retry time. 11.13 Line >> SIP Hotspot Please refer to 9.4 SIP Hotspot. 11.14 Line >> Dial Plan Picture 84- Dial plan settings Table 21- Phone 7 dialing methods Parameters Description Press # to invoke dialing The user dials the other party's number and then Dial Fixed Length The number entered by the user is automatically Timeout dial Press # to Do Blind Transfer The user enters the number to be transferred adds the # number to dial out;

dialed out when it reaches a fixed length The system dials automatically after timeout and then presses the "#" key to transfer the current call to a third party handle or turn off the hands-free function to transfer the current call to a third party. 92 Blind Transfer on Onhook After the user enters the number, hang up the Attended Transfer on Onhook Hang up the handle or press the hands-free Attended Transfer on Conference Onhook During a three-way call, hang up the handle and button to realize the function of attention

-transfer, which can transfer the current call to a third party. the remaining two parties remain on the call. Please refer to e. 164 standard specification Enable E.164 Add dialing rules:

Picture 85- Custom setting of dial - up rules Table 22 - Dial - up rule configuration table Parameters Dial rule Description There are two types of matching: Full Matching or Prefix Matching. In Full matching, the entire phone number is entered and then mapped per the Dial Peer rules. In prefix matching, only part of the number is entered followed by T. The mapping with then take place whenever these digits are dialed. Prefix mode supports a maximum of 30 digits. Note: Two different special characters are used. x -- Matches any single digit that is dialed. 93

[ ] -- Specifies a range of numbers to be matched. It may be a range, a list of ranges separated by commas, or a list of digits. Destination Port Alias Suffix Length Note: There are four types of aliases. all: xxx xxx will replace the phone number. add: xxx xxx will be dialed before any phone number. del The characters will be deleted from the phone number. rep: xxx xxx will be substituted for the specified characters. Set Destination address. This is for IP direct. Set the Signal port, and the default is 5060 for SIP. Set the Alias. This is the text to be added, replaced or deleted. It is an optional item. Characters to be added at the end of the phone number. It is an optional item. Set the number of characters to be deleted. For example, if this is set to 3, the phone will delete the first 3 digits of the phone number. It is an optional item. This feature allows the user to create rules to make dialing easier. There are several different options for dialing rules. The examples below will show how this can be used. Example 1: All Substitution -- Assume that it is desired to place a direct IP call to IP address 172.168.2.208. Using this feature, 123 can be substituted for 172.168.2.208. Picture 86- Dial rules table (1) Example 2: Partial Substitution -- To dial a long distance call to Beijing requires dialing area code 010 before the local phone number. Using this feature 1 can be substituted for 010. For example, to call 62213123 would only require dialing 162213123 instead of 01062213123. 94 Picture 87- Dial rules table (2) Example 3: Addition -- Two examples are shown. In the first case, it is assumed that 0 must be dialed before any 11 digit number beginning with 13. In the second case, it is assumed that 0 must be dialed before any 11 digit number beginning with 135, 136, 137, 138, or 139. Two different special characters are used.

[] -- Specifies a range of numbers to be matched. It may be a range, a list of ranges x -- Matches any single digit that is dialed. separated by commas, or a list of digits. 11.15 Line >> Action Plan When calling to a phone, the bounded IP camera synchronously transmits video to the opposite phone (video support). Table 23- action plan Description Auxiliary phone number (support video) Support video display on call. For call mode, incoming/outgoing call displays video Set up outgoing lines. Bind the user name of the IP camera. Bind IP camera password. Video streaming information. Set user agent information 11.16 Line >> Basic Settings Set up the register global configuration. Table 24- Set the line global configuration on the web page Parameter Number Type Direction Line Username Password URL User Agent 95 Parameters STUN Settings Server Address Server Port Binding Period Certification File TLS Certification File Description Set the STUN server address Set the STUN server port, default is 3478 Set the STUN binding period which can be used to keep the NAT pinhole opened. SIP messages Upload or delete the TLS certification file used for encrypted SIP transmission. SIP Waiting Time Set the timeout of STUN binding before sending 11.17 Settings >> Features Configuration phone features. Table 25- General function Settings Description Parameters Basic Settings Enable Call Waiting Enable Call Transfer Semi-Attended Transfer Enable 3-Way Conference Enable 3-way conference by selecting it Enable Auto Onhook The phone will hang up and return to the idle Auto Onhook Time Specify Auto Onhook time, the phone will hang Ring for Headset Enable Ring for Handset by selecting it, the Auto Headset Enable this setting to allow user to take second incoming call during an established call. Default enabled. Enable Call Transfer. Enable Semi-Attended Transfer by selecting it automatically at hands-free mode up and return to the idle automatically after Auto Hand down time at hands-free mode, and play dial tone Auto Onhook time at handset mode phone plays ring tone from handset. Enable this feature, headset plugged in the phone, user press answer key or line key to answer a call with the headset automatically. 96 Enable Silent Mode When enabled, the phone is muted, there is no Enable Auto Switch Line Enable phone to select an available SIP line as Enable Restricted Incoming List Whether to enable restricted call list. Enable Allowed Incoming List Whether to enable the allowed call list. Enable Restricted Outgoing List Whether to enable the restricted allocation list. Enable Country Code Whether the country code is enabled. Enable Number Privacy Whether to enable number privacy. ringing when calls, you can use the volume keys and mute key to unmute. When it is enabled, you cant mute the phone If enabled, user can assign default SIP line for dialing out rather than SIP1. default automatically Select the default line to use for outgoing calls If you select Ban Outgoing to enable it, and you cannot dial out any number. Configure the hide DTMF mode. Select whether to save the call log. Fill in the country code. Fill in the area code. Matching direction, there are two kinds of rules from right to left and from left to right. Open number privacy after the start of the hidden location. digits. Turn on number privacy to hide the number of If enabled, user can dial out with IP address Prefix a point-to-point IP call. Change caller ID display priority. Select the search path. Select from with one LDAP for search Configure the Emergency Call Number. Despite emergency call number from specific IP address. More details please refer to this link Disable Mute for Ring Enable Default Line Default Ext Line Ban Outgoing Hide DTMF Enable CallLog Country Code Area Code Match Direction Start Position Hide Digits Allow IP Call P2P IP Prefix Caller Name Priority Emergency Call Number Search path LDAP Search 97 Emergency Call Number the keyboard is locked, you can dial the Restrict Active URI Source IP Set the device to accept Active URI command Push XML Server Configure the Push XML Server, when phone Enable Pre-Dial Disable this feature, user enter number will open Enable Multi Line on the phone, and if disabled, up to 2 Line Display Format Contact As White List Type NONE/BOTH/DND White List/FWD White List Block XML When Call Disable XML push on call. receives request, it will determine whether to display corresponding content on the phone which sent by the specified server or not. audio channel automatically. Enable the feature, user enter the number without opening audio channel. If enabled, up to 10 simultaneous calls can exist simultaneous calls can exist on the phone. Custom line formatSIPn/SIPnxxx/xxx@SIPn When enabled, the phone displays the information when it receives the relevant notify When turned on, a tone plays when the call is When turned on, a tone plays when call waiting Play DTMF tone on the device when user pressed a phone digits at dialing, default content. held enabled. enabled. or close. Select to take effect on the line or on the phone off time. Set DND Start Time Set DND End Time When intercom is enabled, the device will accept 98 Play Talking DTMF Tone Play DTMF tone on the device when user pressed a phone digits during taking, default Enable DND Timer Enable DND Timer, If enabled, the DND is automatically turned on from the start time to the SIP notify Tone Settings Enable Holding Tone Enable Call Waiting Tone Play Dialing DTMF Tone DND Settings DND Option DND Start Time DND End Time Intercom Settings Enable Intercom Enable Intercom Barge Enable Intercom Barge by selecting it, the phone Enable Intercom Mute Enable Intercom Tone Response Code Settings DND Response Code Busy Response Code Reject Response Code Password Dial Settings Enable Password Dial Power LED Common SMS/MWI Missed Talk/Dial 99 the incoming call request with a SIP header of Alert-Info instruction to automatically answer the call after specific delay. Enable mute mode during the intercom call If the incoming call is intercom call, the phone plays the intercom tone auto answers the intercom call during a call. If the current call is intercom call, the phone will reject the second intercom call Set the SIP response code on call rejection on DND Set the SIP response code on line busy Set the SIP response code on call rejection Enable Password Dial by selecting it, When number entered is beginning with the password prefix, the following N numbers after the password prefix will be hidden as *, N stands for the value which you enter in the Password Length field. For example: you set the password prefix is 3, enter the Password Length is 2, then you enter the number 34567, it will display 3**67 on the phone. Configure the prefix of the password call number Standby power lamp state, off when off, open is always bright red. Off by default. The status of power lamp when there is unread short message/voice message, including off/on/slow flash/quick flash, default slow flash. The state of the power lamp when there is a missed call, including off/on/slow flash/quick flash, the default slow flash. In the talk/dial state, the power lamp state, off is Encryption Number Length Configure the Encryption Number length Password Dial Prefix Ringing Mute Hold/Held Notification Popups Display Missed Call Popup off, on is always red bright, the default is off. Power lamp status when there is an incoming call, including off/on/slow flash/quick flash, default flash. Power lamp status in mute mode, including off/on/slow flash/quick flash, off by default. The power lamp state, including off/on/slow flash/quick flash, is turned off by default when left/retained. No incoming call popup prompt after opening, no popup prompt when closing, open by default. Voice message popup prompt is not answered is no popup prompt when closing. There is a popup prompt when the WIFI adapter the WIFI adapter is closed. It is on by default. There is popup prompt for unread messages when closing. It is opened by default. When the handle is not hung back after opening, registration fails, IP acquisition fails, Tr069 connection fails and other abnormalities, there will be popup prompt when it is opened;

otherwise, there will be no prompt when it is closed, and it will be opened by default. Display MWI Popup after opening, and it is opened by default if there Display Device Connect Popup is connected. There is no popup prompt when Display SMS Popup after opening, and there is no popup prompt Display Other Popup Figure 1 11.18 Settings >> Media Settings Change voice Settings. Table 26 - Voice settings Parameter Codecs Settings Description Select enable or disable voice encoding:

G.711A/U,G.722,G.729, 100 Video codec Video codec Media Setting G.726-16,G726-24,G726-32,G.726-40, ILBC,opus Select to enable video encoding:H264 96~127. different models of earphones. DTMF Payload Type Enter the DTMF payload type, the value must be Headset Mic Gain Set the earphone's radio volume gain to fit Opus playload type Set Opus load type, range 96~127. Set Opus sampling rate, including opus-nb (8KHz) OPUS Sample Rate and opus-wb (16KHz). ILBC Payload Type Set the ILBC Payload Type, the value must be Enable the patting spring to generate Flash Whether to turn on the plug spring to generate 96~127. Set the ILBC Payload Length Configure a minimum response time, which defaults to 200ms Flash the bit rate of video:64kbps 192kbps Set 256kbps384kbps512kbps768kbps1Mbps 1.6Mbps2Mbps3Mbps4Mbps Set the video frame rate5fps10fps15fps 20fps25fps30fps Set Video resolutionCIF,VGA,4CIF,720P Set the H264 Payload Type the value must be 96~127. Set CNAME user Set CNAME host Hold the call and send the packet after 30s Set the value to specify the ring type. Type1-Type9 ILBC Payload Length Onhook Time Video bit rate Video frame rate Video resolution H.264Payload Type CNAME user CNAME host RTP Settings RTP keep alive Value Ring Type 101 Alert Info Ring Settings Display splicing frame Whether to start displaying splicing frames RTP Control Protocol(RTCP) Settings 11.19 Settings >> MCAST This feature allows user to make some kind of broadcast call to people who are in multicast group. User can configure a multicast DSS Key on the phone, which allows user to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address without involving SIP signaling. You can also configure the phone to receive an RTP stream from pre-configured multicast listening address without involving SIP signaling. You can specify up to 10 multicast listening addresses. Table 27 - Multicast parameters Enable Page Priority The voice call in progress shall take precedence Description Define the priority of the active call, 1 is the highest priority, 10 is the lowest. over all incoming paging calls. Listened multicast server name Listened multicast servers multicast IP address and port. Parameters Normal Call Priority Name Host: port Action URL 11.20 Settings >> Action Note! Action urls are used for IPPBX systems to submit phone events. Please refer to Fanvil Action URL for details. 11.21 Settings >> Time/Date The user can configure the time Settings of the phone on this page. Table 28 Time & Date settings Parameters Description Network Time Server Settings Time Synchronized via SNTP Enable time-sync through SNTP protocol Time Synchronized via DHCP Enable time-sync through DHCP protocol Primary Time Server Set primary time server address 102 Secondary Time Server Set secondary time server address, when Time Zone Resync Period 12-Hour Clock Date Format Daylight Saving Time Settings Local Choose your local, phone will set daylight saving DST Set Type Choose DST Set Type, if Manual, you need to primary server is not reachable, the device will try to connect to secondary time server to get time synchronization. Select the time zone Time of re-synchronization with time server Set the time display in 12-hour mode Select the time/date display format time automatically based on the local set the start time and end time. Daylight saving time rules are based on specific dates or relative rule dates for conversion. Display in read-only mode in automatic mode. The offset minutes when DST started The DST start month The DST start week The DST start weekday The DST start hour The DST start minute The DST end month The DST end week The DST end weekday The DST end hour The DST end minute Fixed Type Offset Month Start Week Start Weekday Start Hour Start Minute Start Month End Week End Weekday End Hour End Minute End Manual Time Settings You can set your time manually 11.22 Setting >> Time plan Users can configure the time plan to restart and upgrade phone Table 29 - time plan parameter description Timed restart, timed upgrade, timed forward Type 103 Repetition period Do not repeat: execute once within the set time range Daily: Perform this operation in the same time every day Weekly: Perform this operation in the same time of the week Monthly: Perform this operation in the same time of the Month Effective time Set the operation time Forward Number Set the SIP number for forwarding in the time range Line Set the line for forwarding in the time range Picture 88- time plan 11.23 Settings >> Tone This page allows users to configure a phone prompt. You can either select the country area or customize the area. If the area is selected, it will bring out the following information directly. If you choose to customize the area, you can modify the button tone, call back tone and other information. 104 Picture 89- Webpage Tone 11.24 Settings >> Advanced User can configure the advanced configuration settings in this page. Screen Configuration. Enable Energy Saving Backlight Time Screen Saver LCD Menu Password Settings. Configure Greeting Words The greeting message will display on the top left corner of the LCD when the device is idle, which is limited to 16 characters. The default chars are Indoor Station. 11.25 Phonebook >> Contact User can add, delete, or edit contacts in the phonebook in this page. User can browse the phonebook and sorting it by name, phones, or filter them out by group. To add a new contact, user should enter contacts information and press Add button to add it. To edit a contact, click on the checkbox in front of the contact, the contact information will 105 be copied to the contact edit boxes, press Modify button after finished editing. To delete one or multiple contacts, check on the checkbox in front of the contacts wished to be deleted and click the Delete button, or click the Clear button with selecting any contacts to clear the phonebook. User can also add multiple contacts into a group by selecting the group in the dropdown options in front of Add to Group button at the bottom of the contact list, selecting contacts with checkbox and click Add to Group to add selected contacts into the group. Similarly, user can select multiple users and add them into blacklist by click Add to 11.26 Phonebook >> Cloud phonebook Blacklist button. Cloud Phonebook User can configure up to 8 cloud phonebooks. Each cloud phonebook must be configured with an URL where an XML phonebook is stored. The URL may be based on HTTP/HTTPs or FTP protocol with or without authentication. If authentication is required, user must configure the username and password. To configure a cloud phonebook, the following information should be entered, Phonebook name (must) Phonebook URL (must) Access username (optional) Access password (optional) LDAP Settings LDAP protocols. The cloud phonebook allows user to retrieve contact list from a LDAP Server through User must configure the LDAP Server information and Search Base to be able to use it on the device. If the LDAP server requests an authentication, user should also provide username and password. To configure a LDAP phonebook, the following information should be entered, Display Title (must) LDAP Server Address (must) LDAP Server Port (must) Search Base (must) Access username (optional) 106 Access password (optional) phonebook and phonebook server. Web page preview Note! Refer to the LDAP technical documentation before creating the LDAP Phone page supports preview of Internet phone directory and contacts After setting up the XML Voip directory or LDAP, Select [Phone book] >> [Cloud phone book] >> [Cloud phone book] to select the type. Click the set XML/LDAP to download the contact for browsing. Picture 90- Web cloud phone book Settings 11.27 Phonebook >> Call List Restricted Incoming Calls It is similar like a blacklist. Add the number to the blacklist, and the user will no longer receive calls from the stored number until the user removes it from the list. Users can add specific Numbers to the blacklist or add specific prefixes to the blacklist to block calls with all Numbers with this prefix. Allowed Incoming Calls When DND is enabled, the incoming call number can still be called. Adds a number that restricts outgoing calls and cannot be called until the number is Restricted Outgoing Calls 107 removed from the table. 11.28 Phonebook >> Web Dial Use web pages for call, reply, and hang up operations. 11.29 Phonebook >> Advanced Users can export the local phone book in XML, CSV, and VCF format and save it on the Users can also import contacts into the phone book in XML, CSV, and VCF formats. Attention! If the user imports the same phone book repeatedly, the same contact will be ignored. If the name is the same but the number is different, the contact is local computer. created again. Users can delete groups or add new groups on this page. Deleting a contact group will not delete contacts in that group. 11.30 Call Logs The user can browse the complete call record in this page. The call record can be sorted by time, call number, contact name or line, and the call record can be screened by call record type (incoming call, outgoing call, missed call, forward call). The user can also save the number in the call record to his/her phone book or add it to the blacklist/whitelist. Users can also dial the web page by clicking on the number in the call log. Users can also download call records conditionally and save them locally. 11.31 Function Key >> Function Key Function Key Configuration 108 One-key transfer Settings: establish new call, blind transfer, attention-transfer, one-key three-party, Play DTMF. DSS Key home page: None/Page1/Page2/Page3/Page4 The device provides 112 user-defined shortcuts that users can configure on a web page. Parameters Memory Key Description BLF (NEW CALL/BXFE /AXFER): It is used to prompt user the state of the subscribe extension, and it can also pick up the subscribed number, which help user monitor the state of subscribe extension (idle, ringing, a call). There are 3 types for one-touch p.s. User should enter the pick-up number for specific BLF key to BLF transfer method. fulfill the pick-up operation. whether the user is online. Presence at the same time Presence: Compared to BLF, the Presence is also able to view Note: You cannot subscribe the same number for BLF and Speed Dial: You can call the number directly which you set. This feature is convenient for you to dial the number which you frequently dialed. Intercom: This feature allows the operator or the secretary to connect the phone quickly; it is widely used in office environments. Line It can be configured as a Line Key. User is able to make a call by Key Event User can select a key event as a shortcut to trigger. pressing Line Key. DTMF URL Multicast Action URL XML browser For example: MWI / DND / Release / Headset / Hold / etc. It allows user to dial or edit dial number easily. Open the specific URL directly. Configure the multicast address and audio codec. User presses the key to initiate the multicast. The user can use a specific URL to make basic calls to the phone. Users can set the DSS Key for specific URL download and other operations. Table 30- function key 11.32 Function Key>> Side Key The device has 8 Side Keys, and users can configure each side key on the web 109 page. For Side Key ,please refer to 11.31 function key 11.33 Function Key >> Softkey The User Settings mode and display style, display page. Table 31- Softkey configuration Parameter Description Disabled and MoreDefault is Disabled Softkey display style Softkey Exit on Left or Right Softkey Mode Softkey mode Softkey Style Screen Desktop Redial/2aB/Delete/Exit/Call Back/Dial/Join/MWI/Local Call Dialer Contacts/Pickup/CallLog/Missed/Clear/ln/Dialed/Pause/Next line/Prev line/Headset/Audio/Video/Remote XML/DSS Key Conference Hold/Split/End/Release/Mute/DSS Key/Headset CallLog/Menu/Local Contacts/DND/Prev Account/Next Account/Blacklist/Call Back/CallForward/Locked/Memo/

Missed/MWI/Dialed/Reboot/Redial/Remote XML/SMS/

Headset/Status/DSS Key/ln Redial/2aB/Delete/Exit/Forward/Local Contacts/CallLog Divert Dialed

/Clear/Missed/Dialed/Headset/Video/Audio/Remote XML Ending Redial/End/Headset/Release/DSS Key Predictive Dialer Ringing Dial/2aB/Delete/Exit/Call Back/Local Contacts/Redial

/Pickup/MWI/Join/CallLog/Release/Missed/Pause/Dialed/

Headset/Video/Audio/Remote XML/DSS Key/ln/Next line Answer/Forward/Reject/Mute/Release/Headset/Video/Audio/

/DSS Key

/Prev line DSS key Hold/Transfer/Conference/End/Mute/Release/New Call/

Talking Local Contacts/Listen/CallLog/Next call/Prev call/

Transfer Alerting End/Transfer/Headset/Release/DSS Key Private/Headset/Video/Audio/DSS Key 110 Transfer Dialer CallLog/Clear/Missed/Dialed/Pause/Headset/Video/Audio/R Redial/Delete/Exit/2aB/Dial/Local Contacts/Transfer/

Trying End/Release/Headset/DSS Key emote XML/DSS Key Waiting call/New call/Prev call/Reject/Release/Headset/Listen/

Hold/Transfer/Conference/End/Answer/Forward/Mute/Next Video/Audio/DSS Key 11.34 Function Key >> Advanced IP Camera List Support to discover the IP Camera in local area network. After scanning, you can bind the camera to the function key and press it to view video Picture 91- IP Camera List 11.35 Security >> Web Filter The user can set up a configuration management phone that allows only machines with a certain network segment IP access. 111 Picture 92- Web Filter settings Picture 93- Web Filter Table Add and remove IP segments that are accessible; Configure the starting IP address within the start IP, end the IP address within the end IP, and click [Add] to submit to take effect. A large network segment can be set, or it can be divided into several network segments to add. When deleting, select the initial IP of the network segment to be deleted from the drop-down menu, and then click [Delete] to take effect. Enable web page filtering: configure enable/disable web page access filtering; Click the

"apply" button to take effect. Note: if the device you are accessing is in the same network segment as the phone, please do not configure the filter segment of the web page to be outside your own network segment, otherwise you will not be able to log in the web page. 11.36 Security >> Trust Certificates Set whether to open license certificate and general name validation, select certificate module. You can upload and delete uploaded certificates. 112 Picture 94- Certificate of settings 11.37 Security >> Device Certificates Select the device certificate as the default and custom certificate. You can upload and delete uploaded certificates. Picture 95 - Device certificate setting 11.38 Device Log >> Device Log You can grab the device log, and when you encounter an abnormal problem, you can send the log to the technician to locate the problem. See 11.6 Get log information. 113 11.39 Security Settings Picture 96- Input and output settings Security Settings parameter description Basic Settings Ringtone Duration Input &

Tamper Server The duration of the alarm bell Configure the remote response server address (including the remote response server address and the alarm trigger server address). When the input port is triggered, a short message will be sent to the server, the message format is as follows:

Address Alarm_Info:Description=i51;SIP Input Settings Input Enable or disable the input port User=;Mac=0c:38:3e:39:6a:b6;IP=172.16.7.189;port=Input When low level trigger (closed trigger) is selected, the detection input port Triggered By

(low level) closed trigger. When the high level trigger (disconnect trigger) is selected, the detection input port (high level) disconnect trigger. Send SMS Enable or disable the input port to send messages to the server When set to dsskey1 or dsskey2, trigger dsskey to make a call, the default is none Dss Key Triggered Ringtone Support ringtone selection Table 32 - Input and output parameters 114 12 Trouble Shooting When the phone is not in normal use, the user can try the following methods to restore normal operation of the phone or collect relevant information and send a problem report to Fanvil technical support mailbox. 12.1 Get Device System Information Users can get information by pressing the [Menu] >> [Status] option in the phone.The following information will be provided:

The network information Equipment information (model, software and hardware version), etc. 12.2 Reboot Device Users can reboot the device from soft-menu, [Menu] >> [Phone settings] >> [System], and press [Reboot], Or, simply remove the power supply and restore it again. 12.3 Reset Device to Factory Default Reset Device to Factory Default will erase all users configuration, preference, database and profiles on the device and restore the device back to the state as factory default. To perform a factory default reset, user should press [Menu] >> [phone setting]>>

[maintain] , and then input the password to enter the interface. Then choose [Phone Reset] and press [Reset]. The device will be rebooted into a clean factory default state. 12.4 Screenshot If there is a problem with the phone, the screenshot can help the technician locate the function and identify the problem. In order to obtain screen shots, log in the phone webpage [System] >> [Tools], and you can capture the pictures of the main screen (you can capture them in the interface with problems). 115 Picture 97- Input and output settings 12.5 Network Packets Capture Sometimes it is helpful to dump the network packets of the device for issue identification. To get the packets dump of the device, user needs to log in the device web portal, open page [System] >> [Tools] and click [Start] in Packets Capture section. A pop-up message will be prompt to ask user to save the capture file. User then should perform relevant operations such as activate/deactivate line or making phone calls and click

[Stop] button in the web page when operation finished. The network packets of the device during the period have been dumped to the saved file. 116 Picture 98- Web capture User may examine the packets with a packet analyzer or send it to Fanvil support mailbox. 12.6 Get Log Information Log information is helpful when encountering an exception problem. In order to get the log information of the phone, the user can login the phone web page, open the page

[Device log], click the [Start] button, follow the steps of the problem until the problem appears, and then click the [End] button, [Save] to local analysis or send the log to the technician to locate the problem. 12.7 Common Trouble Cases Table 33 - Trouble Cases Trouble Case Solution Device could not boot up 1. The device is powered by external power supply via power Device could not register to a 1. Please check if device is well connected to the network. The service provider network Ethernet cable should be connected to the adapter or PoE switch. Please use standard power adapter provided by Fanvil or PoE switch met with the specification requirements and check if device is well connected to power source. 2. If you saw POST MODE on the device screen, the device system image has been damaged. Please contact location technical support to help you restore the phone system.

[Network] port NOT the

[PC] port. 2. Please check if the device has an IP address. Check the system information, if the IP displays Negotiating, the device does not have an IP address. Please check if the network configurations is correct. 3. If network connection is fine, please check again your line configurations. If all configurations are correct, please kindly 117 contact your service provider to get support, or follow the instructions in 12.5 Network Packet Capture to get the network packet capture of registration process and send it to Fanvil support to analyze the issue. 118

CTC Laboratories, Inc. 1-2/F., Building 2, Jiaquan Building, Guanlan High-Tech Park, Shenzhen, Guangdong, China Tel: +86-755- 27521059 Fax: +86-755- 27521011 Http://www.sz-ctc.org.cn Label Label Location 1. Page 1 of 1

Fanvil Technology Co., Ltd DATE Equipment Autorisation Division Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 FCC ID:_2APPZ-I53w Product Name:__ Indoor Station Request for Confidentiality Pursuant to Sections 0.457 and 0.459 of the commissions rules, we hereby request that the following documents be held confidential:

(List here the documents for which you are seeking Confidentiality for example ...) e Schematics Block diagram Operation description Dated this 2020, 12.08 By: Doe hi ab ch e, Benedict Chen oe Printed Title: Product Manager On behalf of : Fanvil Technology Co., Ltd er es Telephone: 86-0755-26402199