USER MANUAL Version 1.0 May 2020 Quest VIII Mobile PC Copyright Copyright 2019 All Rights Reserved Manual Version 1.0 The information contained in this document is subject to change without notice. We make no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. We shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of the manufacturer. TRADEMARK The material in this manual is subject to change without notice. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners. ii Safety Regulatory Information Caution: Only use approved and UL Listed accessories, battery packs and battery chargers. Do NOT attempt to charge damp/wet mobile computers or batteries. All components must be dry before connecting to an external power source. Power Supply Use only the approved power supply output rated 12 Vdc and minimum 3 A. The power supply is certified to EN60950-1 or EN62368-1 with SELV outputs. Use of alternative power supply will invalidate any approval given to this device and may be dangerous. Warning for Use of Wireless Devices Please observe all warning notices with regard to the usage of wireless devices. Potentially Hazardous Atmospheres You are reminded of the need to observe restrictions on the use of radio devices in fuel depots, chemical plants etc. and areas where the air contains chemicals or particles (such as grain, dust, or metal powders) and any other area where you would normally be advised to turn off your vehicle engine. Switch off your wireless device whenever you are instructed to do so by airport or airline staff. Safety in Aircraft Pacemakers Pacemaker manufacturers recommended that a minimum of 15cm (6 inches) be maintained between a handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with independent research and recommendations by Wireless Technology Research. Persons with Pacemakers pocket . Persons with Pacemakers should ALWAYS keep the device more than 15cm (6 inches) from their pacemaker when turned ON and hence they should not carry the device in a breast Should use the ear furthest from the pacemaker to minimize the potential for interference. If you have any reason to suspect that interference is taking place, turn OFF your device. iii Hearing Aids The wireless device may interfere with some hearing aids. In the event of interference you may want to consult your hearing aid supplier to discuss solutions. Other Medical Devices Please consult your physician or the manufacturer of the medical device, to determine if the operation of your wireless product may interfere with the medical device. FCC/EU RF Exposure Guidelines FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a resident ial installat ion. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installat ion. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Connect the equipment into an outlet on a circuit different from that to which the Increase the separation between the equipment and receiver. receiver is connected.
Consult the dealer or an experienced radio/TV technician for help. This device complies with FCC SAR exposure limits set forth for an uncontrolled environment. This device complies with Part 15 of the FCC Rules. Operat ion is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired Any changes or modifications not expressly approved by the party responsible for compliance could void t he user's authority to operate the equipment. operat ion. Caution!
iv The use of 2.4GHz WLAN's, for use through the EEA, have the following restrictions:
Maximum radiated transmit power of 100 mW EIRP in the frequency range 2.400 -2.4835 GHz
France, outside usage is restricted to 2.4 - 2.454 GHz.
Italy requires a user license for outside usage. For class 2 device (supporting WLAN 5GHz: 5150-5350 MHz) The device is restricted to indoor use only when operat ing in the 5150 to 5350 MHz frequency range in the following countries:
AT BE BG HR CY CZ DK EE IT FI LV FR DE EL HU IE LT LU MT NL PL PT RO SK SI ES SE UK Bluetooth Wireless Technology for use through the EEA has the following restrictions:
Maximum radiated transmit power of 100mW EIRP in the frequency range 2.400 -2.4835 GHz
France, outside usage is restricted to 10mW EIRP
Italy requires a user license for outside usage. Battery Information Our rechargeable battery packs are designed and constructed to the highest standards within the industry. However, there are limitations to how long a battery can operate or be stored before needing replacement. Many factors affect the actual life cycle of a battery pack, such as heat, cold, harsh environmental conditions and severe drops. When batteries are stored over six (6) months, some irreversible deterioration in overall battery quality may occur. Store batteries discharged in a dry, cool place, removed from the equipment to prevent loss of capacity, rusting of metallic parts and electrolyte leakage. When storing batteries for one year or longer, they should be charged and discharged at least once a year. If an electrolyte leakage is observed, avoid any contact with affected area and properly dispose of the battery. Batteries must be charged within the 32 to 95 F (0 to
+35 C) ambient temperature range. Replace the battery when a significant loss of run time is detected. v Battery Caution Risk of explosion if battery is replaced by an incorrectly type. Dispose of used battery according to the local disposal instructions. Waste Electrical and Electronic Equipment (WEEE) English: For EU Customers: All products at the end of their life must be returned to the reseller for recycling. Notational Conventions The following conventions are used in this document:
Italics are used to highlight specific items in the general text, and to identify chapters and sections in this and related documents. bullets () indicate:
action items lists of alternatives lists of required steps that are not necessarily sequential Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists. NOTE This symbol indicates something of special interest or importance to the reader. Failure to read the note will not result in physical harm to the reader, equipment or data. CAUTION This symbol indicates that if this information is ignored, the possibility of data or material damage may occur. WARNING! This symbol indicates that if this information is ignored the possibility that serious personal injury may occur. vi
Revision History Version 1.0 Date Description May 2020 Initial release vii Table of Contents 1 Item Checklist ................................................. 9 1-1 1-2 Standard Items ..............................................................................9 Optional Items ..............................................................................9 2 System View ..................................................11 2-1 2-2 2-3 Front View ................................................................................... 11 Rear View .................................................................................... 12 Specification ............................................................................... 13 3 Getting Started ..............................................15 3-1 3-2 3-3 3-4 3-5 3-6 3-7 Power On/Off the System ............................................................ 15 Charging the Battery ................................................................... 15 Replacing the Battery .................................................................. 16 Installing Peripheral Kits .............................................................. 17 Using the Charging Cradle ............................................................ 17 Using the Tablet Charger .............................................................. 18 Attaching the Hand Strap ............................................................. 18 viii 1 1 1 1 Item Checklist 1-1 Standard Items a. System b. 36W power adapter c. Battery 1-2 Optional Items a. MSR b. VP3300 9 c. Augusta d. Ingenico e. Mini Smart Card II f. Charging cradle g. Battery x 4 h. Hand strap 10 2 2 2 2 System View 2-1 Front View No. 1 2 3 4 5 6 7 8 Description 2D scanner button 2MP front camera (optional) Programmable capacitive function key Touch screen Ambient light sensor Power On/Off Battery status indicator Speaker 11 2-2 Rear View No. 7 8 9 10 11 12 13 14 15 Description 2D scanner (optional) Battery cover 5MP AF camera (optional) LED flash Location of internal NFC antenna Access cover for audio jack and USB port Docking connector DC-in Dummy cover of peripheral kits 12 2-3 Specification System Motherboard CPU System memory Flash memory LCD Touch Panel LCD size Brightness Resolution Touch screen Wireless LAN Bluetooth NFC 4G/LTE USB Mic Audio jack External I/O Ports Wireless Networking DC charging connector Internal I/O Ports SIM card socket POGO Pin Pin definition Audio Speaker Control / Indicator Power Button Hotkey Sensor Vibration LED Indicator Camera Front camera Rear camera RF Antenna Antenna Quest VIII F12 Octa-core A53 series 3GB LPDDR3 32G eMMC 8 IPS LCD 500 nits 1200 x 1920 P-CAP 5 points Multi-touch 802.11 a/b/g/n/ac 4.0+LE, Class 2 13.56 MHz, compatible with ISO 15693, ISO 14443A, ISO 14443B (optional) 1x 4G LTE w/single antenna (optional) 1x USB-C 3.0 (+ USB2.0 host and OTG for Android) 1 (build-in) 1 1x (12V/3A) [support quick charging]
1x Nano SIM card socket (optional) 16-pin pogo machine connector for DC-in (charging), USB2.0, USB 3.0 etc. signal 1x 1W speaker with chamber 1x internal microphone for noise suppression 1 1x (default is 2D barcode scanner trigger) Ambient light sensor, Hall sensor, Gyro sensor, G sensor Built-in vibration motor 1x (Power/Battery status indicator) 2MP fixed focus camera USB I/F (optional) 5MP auto focus camera with LED flash MIPI CSI (optional) WiFi/BT x2 LTE x2 w/ SAR (optional) 13 Hot swap battery 300mAh, 3C discharge for swappable 1S2P, 3.85V, 28.69W, 7454 mAh 12V/36W for tablet charging only MSR/ Augusta combo reader/ MSR & Smart card combo reader/
Ingenico RP457C/ VP3300 Charging cradle/ Premium stand/ 5-bay battery charger/ 5-bay tablet charger Quest VIII F12 1 (must) FCC Class B IP65 w/o Kits 1.2m drop w/o Kits 0C ~ 40C (32F ~104 F) 0C ~ 35C (32 F ~ +95 F)
-20C ~ 60C (-4F ~ 140F) 20% - 80% RH non-condensing 236 x 147.8 x 17.3 mm 700g Android 9.x System Motherboard Accessories Hand strap Battery & Power Battery Power adapter Peripherals Payment device Charging kit Certificate EMC & Safety Environment Dust & Water proof Fall security Operating temperature (None charging mode) Operating temperature
(charging mode) Storage temperature Humidity Size Dimension Weight OS Support 14 3 3 3 3 Getting Started 3-1 Power On/Off the System 1. Push the power button 1 second to turn on the system and hold 4 seconds to turn off the system. Note: For best touch performance, remove the protective plastic overlay from the LCD screen by peeling it away from one of the corners. Be sure to use a soft pointing device or finger tip to avoid scratching the screen during normal use. 3-2 Charging the Battery 1. To charge the battery, pry open the rubber cover protecting the DC-in port and plug in the AC adaptor cable supplied with the tablet. Power level is indicated by the battery status indicator LED on the front of the tablet. GREEN Battery fully charged(Tablet is plugged in or placed in dock) ORANGE Battery charging(Tablet is plugged in or placed in dock) RED/Flashing Battery is low RED Battery nearly depleted 15 3-3 Replacing the Battery 1. Power off the tablet. Unplug the AC cable if connected directly to the DC-in port on the tablet. Place the tablet face down on a flat surface. Next, slide the latches up as shown to unlock and release the battery cover. 2. A plastic tab is attached to the battery module. For easier removal pull the plastic tab upwards to release the battery from the unit. 3. To install the battery cover, angle the battery cover so that the left side is inserted first into the battery compartment. Then press into place and slide the latch downward to lock the battery cover. Note: When closing the battery cover, follow the number shown in the picture to press the cover unt il it snaps into place. 16 3-4 Installing Peripheral Kits 1. Remove the screws (x4) to release the dummy cover first. 2. Connect the cable to the connector on the system side. 3. Insert the peripheral module in place and fasten the screws (x4) on the back to secure the module. Note: The variety of peripheral kits (MSR/ Augusta combo reader/ MSR & Smart card combo reader/ Ingenico RP457C/ VP3300) all follow the same installation method. 3-5 Using the Charging Cradle 1. To charge your M284 tablet, slide it into the cradle slot. Then connect the AC adapter to the DC-in input and connect the other end to the power outlet. 17 3-6 Using the Tablet Charger Insert the M284 tablet into the slot, then connect the AC adapter to the DC-in input and connect the other end to the power outlet. 3-7 Attaching the Hand Strap 18 1. 1. Align and attach the hand strap to the back side of the tablet and fasten the screws (x2) to secure it. 2. The hand strap has a buckle in its center, to release the buckle, open the Velcro and simply push the two prongs on the sides and pull the buckle apart. This design allows you to replace the battery without removing the hand strap.