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CRITICAL DIMENSION CHECKING IS COMPULSORY VOLUME MASS DENSITY cm3 grams g/cm3 GENERAL TOLERANCES EXCEPT AS NOTED 0 TO 6mm = 0.1
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1.0 18-Sep.-19 NEW Jonathan XX DATE MODIFICATIONS NAME ECN NO. Furrion Property Holding Ltd. COMPOSITE-NO SHEET 1 OF 1 SCALE:
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IM for LTE Wi-Fi Router with Swappable SIM Card PART NO. IM-FAV00072 TM LTE Wi-Fi Router with Swappable SIM Card Instruction Manual Manuel dinstructions Manual de instrucciones Model/Modle/Modelo: FAN17B87 FAN17B8F Welcome Thank you for purchasing the Furrion Wi-Fi Router with Swappable SIM Card. Before operating your new product, please read these instructions carefully. This will ensure safe use and reduce the risk of injury. This instruction manual contains information for installation, maintenance of the product and safe use. Please keep this instruction manual in a safe place for future reference. Be sure to pass on this manual to any new owners of this product. The manufacturer does not accept responsibility for any damages due to not observing these instructions. If you have any questions regarding our products, please contact us at:
support@furrion.com 2 Contents Welcome .................................................................................................. 2 About your Product ............................................................................... 4 Product Features ...................................................................................................................................4 FCC Statements ....................................................................................................................................4 IC Statement ............................................................................................................................................ 5 Product Overview .................................................................................. 6 Installation .............................................................................................. 8 Whats in the box ................................................................................................................................... 8 Slide in the Router ................................................................................................................................ 8 Preparation ............................................................................................. 9 Material Preparation ............................................................................................................................ 9 Furrion Network Service Activation ............................................................................................. 9 Optional: Replace Built-in Data Card with Another Activated SIM Card .................... 9 Internet Access through the Router .................................................. 11 Power on Your Router ........................................................................................................................ 11 Connect to the Router for Internet Access ............................................................................... 11 Connect to Your Router for Wi-Fi Configuration ................................................................... 12 Log in to the Configuration Interface .......................................................................................... 12 Quick Setup of your Router ............................................................................................................. 13 Advance Setting ................................................................................................................................... 14 Maintenance ......................................................................................... 15 Power off or Reboot Your LTE Wi-Fi Router ........................................................................... 15 Reset your Wi-Fi Router ................................................................................................................... 15 Specifications ...................................................................................... 16 Troubleshooting ................................................................................... 16 3 About your Product Furrion LTE Wi-Fi Router supports LTE B2/B4/B5/B12/B13/B14/B66/B71 and WCDMA B2/B4/B5. Popular operating systems such as Windows, Linux and Mac, and smart devices like iOS and Android are compatible with this product. This device is ready for the Furrion network. Once you have installed the device, turn on the power and after few minutes the router should attach itself to the LTE network as default. It is as simple as that. Please read this manual when using Furrion LTE Wi-Fi Router for the first time. Product Features Slide-in Design - Easy Installation Furrion Network Ready Online Top-up through Furrion APP, Web and call center Swappable SIM card supported Web/APP for configuration Auto detect web login/security check WPS supported Emergency and roadside assistance support FCC Statements Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
4 About your Product Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. IC Statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
(1) Lappareil ne doit pas produire de brouillage;
(2) Lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. Cet quipement est conforme aux limites dexposition aux radiations IC CNR-102 tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec une distance minimale de 20 cm entre le radiateur et votre corps. 5 Product Overview Status Indicator Network Status LED (Green) Reset Button Reset Button POWER STATUS TOP UP RESET Description In OFF mode, press and hold the POWER button for about 4 seconds to turn on the device. The Status Indicator LED will be illuminated and then off. In ON mode, press and hold the POWER button for about 4 second to turn off the device. Press and hold the WPS/STATUS button for 5 seconds to turn on the WPS function. The default setting is 2.4G Wi-Fi. You can choose 5G Wi-
Fi from the router configuration page. Briefly press the WPS/STATUS button to view the network signal strength. The Signal Indicator LED will be illuminated for about 20 seconds and the number of lit bars indicates the signal strength. NOTE: You can check the signal strength by turning on the Status LED via the router configuration page. The Signal Indicator LED will remain illuminated unless you disable the Status LED option on the router configuration page. Press and hold the WPS/Status button for 5 seconds to turn on the WPS function. The default setting is 2.4G Wi-Fi. Briefly press the WPS/STATUS button to view the network status. The network status LED will be illuminated for about 20 seconds. NOTE: You can check the network status by enabling the Status LED option on the router configuration web page. The network status LED will be kept illuminated unless you disable the Status LED option. WPS/Status Button Power Button Button/
Indicator Power Button WPS/Status Button 6 Product Overview Button/
Indicator Reset Button Description Press and hold the RESET button with a pointed object for 10 seconds to reset the device to factory default settings. All the LEDs blink 3 times, indicating you have reset the device successfully. Briefly press the RESET button with a pointed object to reboot the device. Internet Source LTE External Wi-Fi Condition Indication Network ready strength). Account at no balance/not activated No LTE networks Wi-Fi Network connected and Internet ready No valid Wi-Fi connected or Internet not ready Signal Indicator normal, white LED normal. Red LED always ON, until the account is set up and prepaid. NOTE: It will remind you when your account balance is low or empty. Signal Indicator normal (refer to network signal Green LED ON. Signal Indicator OFF. Green LED blinking once per second. Signal Indicator all ON. Green LED OFF. Red LED off (even when at no balance). Signal Indicator all ON and blinking once per second. Green LED OFF. Red LED OFF (even when at no balance). 7 Slide in the Router Fig. 1 2. Slide the LTE Wi-Fi Router into the existing Ceiling Mount Bracket.
(Fig. 2) 1. Pull to remove the cover attached over the existing Ceiling Mount Bracket. (Fig. 1) RV Ceiling RV Ceiling Fig. 2 3. Your LTE Wi-Fi Router is now fully installed onto the RV ceiling. Installation Whats in the box Make sure you have the following items included in the packaging. If any item is damaged or missing, contact your dealer. LTE Wi-Fi Router x 1 Device Identity Sticker x 1 Warranty Card x 1 Instruction Manual x 1 This LTE Wi-Fi Router is designed for using with Furrion rooftop antenna only. Refer to the separate Furrion outdoor antenna instruction manual about how to install it onto the RV rooftop. NOTE: A Furrion Rooftop Antenna with mounting bracket (sold separately, part#FAN73B7C) should already have been installed on your RV rooftop. If not, contact your RV dealer or visit www.furrion.com to purchase it. 2 (50mm) Min. 7 (178mm) Min. 2 (50mm) Min. 2 (50mm) Min. 8 Method 3 - Through the Furrion Access for activation. NOTE: You are required to have access to the Internet via an external Wi-Fi network. Otherwise, please use either Method 1 or Method 2. Follow the Device Configuration section for activation information. Optional: Replace Built-in Data Card with Another Activated SIM Card You can use your own SIM card for Internet access (e.g., when the built-in data card is out of balance). 1. Slide the SIM card holder towards the indicated direction to unlock it, then lift up the holder. O P E N Preparation This device is ready for the Furrion network. Simply slide the device into the ceiling mount bracket. For first time use, you are required to activate the Furrion Network Service online, which allows you to access the best LTE network coverage in North America. Material Preparation The devices ICCID and IMEI numbers can be found on the warranty card, the device identity sticker or the rating label. Before activating your device, make sure you have one of the materials prepared for the activation. Furrion Network Service Activation There are 3 methods for you to activate the device. Method 1 - Use your computer or a smart device, such as a smart phone, tablet,etc. to visit access. furrion.com. You can also scan the QR code on the label of the device. The online instructions will guide you to complete the activation process. Method 2 - Call Furrion Customer Service hotline for support. Please have the Warranty Card of the device or the Device Identity Sticker included in the package on hand. 9 Preparation 2. Take out the original SIM card. Place another activated SIM card on the tray, with the notch end correctly oriented and the metal contacts facing down. S I M 3. Put down and lock the SIM card holder securely. L O C K 10 Internet Access through the Router Connect to the Router Wirelessly 1. Scan for wireless networks on your mobile device or laptop. It may take a few minutes for the network to appear. 2. Find the SSID you set for the Wi-
FiRouter, for example, MyFurrion Router. Power on Your Router Turn on the power connected to the Ceiling Mount Bracket. The LTE Wi-Fi Router will be turned on automatically upon receiving power. NOTE: You may log in to the LTE Wi-Fi Router and disable the auto power-on feature through the configuration interface. The default setting is Enabled. If the LTE Wi-Fi Router is turned off, press and hold the POWER button on the top for about 4 seconds to turn it on. Connect to the Router for Internet Access Your LTE Wi-Fi Router supports auto-
switch between 4G LTE and External Wi-Fi. When the Furrion Network Service in the built-in data card is activated or you have replaced it with another activated SIM card, you can connect your smart devices or computer to the LTE Wi-
Fi Router for Internet access directly. See Router Configuration - Change Wireless Settings for how to rename the SSID of the LTE Wi-Fi Router. For Internet access through an external Wi-Fi network, see Router Configuration - Connect to an External Wi-Fi Network for how to configure your LTE Wi-Fi Router. 3. Confirm for connection to the LTE Wi-Fi Router. Now you can access to the Internet through the LTE Wi-Fi Router. Connect to the Router through LAN Connection For Internet access, you can also connect your device (such as a laptop or smart TV) to the LAN socket available on the Ceiling Mount Bracket. 11 Router Configuration Connect to Your Router for Wi-Fi Configuration Log in to the Configuration Interface 4. Scan for wireless networks on your mobile device or laptop. It may take a few minutes for the network to appear. 5. Select Local Wi-Fi network with SSID: FURRIONAP_xxxxxx Password: FAxxxxxx The xxxxxx in the example above corresponds to the last 6 characters of the unique network ID address. The default password can be found on the SSID/WPA sticker. The default IP of this LTE Wi-Fi Router is 192.168.0.1 with subnet 255.255.255.0. Make sure the smart device or computer attached to this router is in the same subnet and has an IP address in the range between 192.168.0.2 ~
192.168.0.254. 1. Launch a web browser and enter 192.168.0.1 in the address bar, then the login window will pop up. 6. Confirm and join the network. Login Cancel 2. Enter the default user name: admin and password: admin. Username:
Password:
3. Click Login. System Icon Definition Reboot the system. Click to logout of the system. Click for quick setup of your system. Indicates the signal strength. 12 Router Configuration Quick Setup of your Router Change Administration Password After successful login, the following screen will appear and you will be required to setup a new password for the admin account for device management. After selection of Ext Wifi, you can select an available AP (Access Point) for Internet access. Click SCAN to scan available APs and the following window will appear:
Username: Show the current user name. New Password: You can enter 1-32characters as your new password. Confirm Password: Enter the new password again. Click Next to go on to the next step. Connect to an External Wi-Fi Network On the popup screen, select Ext Wifi for access to Furrion network activation. LTE: For Internet service through the LTE network. Ext Wifi: For Internet service through the public Wi-Fi network. Choose the AP you want to connect from the pop-up window and click Apply to apply the network settings. AP SSID: The SSID of the scanned and applied AP will appear here. You can also enter an available network SSID here directly. Password: Enter the password of the selected AP. After entering the password for the selected AP, click Next to go on to the next step. 13 Router Configuration Change Wireless Settings A new window will pop up, where you can change wireless settings. You should now be able to access the Internet after the LTE Wi-Fi Router configuration is finished. Network Name (SSID): Rename the SSID of the LTE Wi-Fi Router. For example, rename it to My Furrion Router. NOTE: Make sure that your SSID is unique if there are other wireless networks operating in your area. Security Mode: Select a security mode:
No Encryption, WPA-PSK, WPA2-PSK, or WPA-PSK/WPA2-PSK. WPA Algorithms: TKIP or AES. Password: Set the password for Internet access through the LTE Wi-Fi Router. Click Next to go on to the next step. Confirm Your Settings In the pop-up window, click Finish to save and finish the quick setup. Advance Setting Click Advance Setting to activate the advance setting page, where you can configure advanced settings of WAN, LAN, Wi-Fi, Firewall etc. 14 Maintenance Power off or Reboot Your LTE Wi-Fi Router To reboot:
Log in to the configuration interface
(see Login section about how to log in), then click the button. Note: Be careful the LTE Wi-Fi Router might be hot after operating for a long time. You can power off or reboot it when necessary. To power off:
Press and hold the POWER button on top of the LTE Wi-Fi Router for about 4seconds. The Network Status LED will flash and then turn off. POWER STATUS TOP UP RESET NOTE: It is recommended to wait 30seconds before turning on the Wi-FiRouter after it is powered off. Or briefly press the RESET button with a pointed object. Reset your Wi-Fi Router To restore the LTE Wi-Fi Router to factory default settings, press and hold the RESET button using a pointed object for about 10 seconds then release. The LED will flash 3 times then disappear. POWER STATUS TOP UP RESET 15 Specifications Technical Specifiations OPERATING CONDITIONS POWER RATING 9~16 Vdc CURRENT CONSUMPTION Typical: 12Vdc @ 500mA, Max. 1A OPERATION TEMPERATURE
-20C to 55C / -4F to 131F RF SPECIFICATIONS 2412MHz to 2462MHz/2422MHz to 2452MHz 5180MHz to 5240MHz/5190MHz to 5230MHz/ 5210MHz 5475MHz to 5825MHz/5755MHz to 5795MHz/ 5775MHz SUPPORTED SYSTEM 802.11a/b/g/n/ac SERURITY CODE WEP, WPA, WPA2, WPA mixed FREQUENCY RANGE SUPPORTED BAND BANDWIDTH WIRELESS RANGE ANTENNA GAIN TX POWER WI-FI (WAN / LAN) 5G WiFi: 15.51dBm (Max.) LTE: B2/B4/B5/B12/B13/B14/B66/B71 WCDMA: B2/B4/B5 2.4G WiFi: 20.11dBm (Max.)
>400ft with 10Mbps throughput (open field) LTE: 25dBm (Max.) HT20/HT40/HT80 Max 4dBi INTERFACE ETHERNET PORT 2 x 10/100/1000mbps RJ-45 Troubleshooting 1. None of the LEDs are on when you turn on the router Make sure you have power to the Ceiling Mount Bracket. Check the connection between the Ceiling Mount Bracket and the LTE Wi-Fi Router. If the error persists, you may have a hardware problem. In this case you should contact technical support. 2. You have forgotten your router login and/or password Try the default login and password, found in the Login section. If this fails, you can restore your router to its factory settings by pressing and holding the Resetbutton on top of your router with a pointed object for 10 seconds or more. You will be able to use the default login and password after the factory reset. 3. No access to the Internet Check the external network access status and Wi-Fi connection. Alternatively, your Furrion Network Service account may have insufficient data balance. 16 Furrion Innovation Center & Institute of Technology 52567 Independence Ct., Elkhart, IN 46514, USA Toll free:1-888-354-5792 Email: support@furrion.com 2007-2019 Furrion Ltd. Furrion and the Furrion logo are trademarks licensed for use by Furrion Ltd. and registered in the U.S. and other countries. 2007-2019 Furrion Ltd. Furrion et le logo Furrion sont des marques dposes par FurrionLtd. et enregistres aux Etats-Unis et ailleurs. 2007-2019 Furrion Ltd. Furrion y el logotipo de Furrion y son marcas comerciales con licencia de uso de Furrion Ltd. y estn registradas en los Estados Unidos y en otros pases. FURRION.COM