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User manual | Users Manual | 1.12 MiB | October 04 2018 / December 04 2018 | |||
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Users Manual | Users Manual | 774.31 KiB | ||||
1 2 3 4 | Cover Letter(s) | October 04 2018 / December 04 2018 | ||||||
1 2 3 4 | RF Exposure Info | October 04 2018 / December 04 2018 | ||||||
1 2 3 4 | Cover Letter(s) | October 04 2018 / December 04 2018 | ||||||
1 2 3 4 | Test Report | October 04 2018 / December 04 2018 | ||||||
1 2 3 4 | Test Report | October 04 2018 / December 04 2018 | ||||||
1 2 3 4 | Test Setup Photos | October 04 2018 / December 04 2018 | ||||||
1 2 3 4 | Test Setup Photos | October 04 2018 / December 04 2018 | ||||||
1 2 3 4 | Cover Letter(s) | October 04 2018 / December 04 2018 | ||||||
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1 2 3 4 | ID Label/Location Info | |||||||
1 2 3 4 | Internal Photos | |||||||
1 2 3 4 | RF Exposure Info | |||||||
1 2 3 4 | Test Report | |||||||
1 2 3 4 | Test Report | |||||||
1 2 3 4 | Test Setup Photos | |||||||
1 2 3 4 | Cover Letter(s) | |||||||
1 2 3 4 | Test Report | |||||||
1 2 3 4 | Test Report | |||||||
1 2 3 4 | Test Report | |||||||
1 2 3 4 | Test Report | |||||||
1 2 3 4 | RF Exposure Info | |||||||
1 2 3 4 | Test Setup Photos | |||||||
1 2 3 4 | RF Exposure Info | |||||||
1 2 3 4 | Test Setup Photos |
1 2 3 4 | User manual | Users Manual | 1.12 MiB | October 04 2018 / December 04 2018 |
Table of Contents Cautions and Disclaimers Preparation Part Names Symbio Setup Icon Glossary Using Symbio Troubleshooting Specifications Cautions and Disclaimers Safety Precautions Disclaimers, Trademarks, etc. Safety Precautions The rating plate is on the bottom of the product. WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT OF AC POWER OUTLET, THEN FULLY INSERT. Warnings:
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling. Do not expose the product to liquids. Do not place items containing liquid on top of the product, such as glasses or vases. Keep the product away from direct sunlight, extreme cold, or heat sources. Exposure to extreme temperatures may damage or reduce the life of the product. IMPORTANT SAFETY INSTRUCTIONS 1. Do not use this product near water. 2. Clean only with a dry cloth. 3. Do not block any of the ventilation openings. 4. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices that produce heat. 5. Protect the AC adapter and cord from being on damaged or pinched. 6. Only use approved attachments and accessories. 7. Unplug this product during lightning storms. 8. Refer all servicing to qualified service personnel. Servicing is required when the product has been damaged in any way, including when the power cord or plug is damaged, liquid has been spilled or objects have fallen into the product, the product has been exposed to rain or moisture, the product does not operate normally, or the product has been dropped. 9. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury. Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury. Be careful if you use a power strip. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury. Critical Applications This product is not designed for any "critical applications."
"Critical applications" means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems, or any other applications where product failure could lead to injury to persons, loss of life, or catastrophic property damage. ACCORDINGLY, TOSHIBA VISUAL SOLUTIONS CORPORATION (hereinafter "TVS"), ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE PRODUCT IN ANY CRITICAL APPLICATIONS. IF YOU USE THE PRODUCT IN A CRITICAL APPLICATION, YOU, AND NOT TVS, ASSUME FULL RESPONSIBILITY FOR SUCH USE. ADDITIONAL SAFETY INSTRUCTIONS 1. If the product should emit smoke or an unusual odor, immediately disconnect the AC adapter from the wall outlet and obtain service from an authorized service provider. USA Federal Communications Commission Statement FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation Interference This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Wireless Radio Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. FCC requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device. Important: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications made to this equipment not expressly approved by TVS or parties authorized by TVS could void the user's authority to operate the equipment. FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body. Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices such as mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TVS believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization if the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment, you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment. Bluetooth Wireless Technology and Your Health Products with Bluetooth wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones. Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TVS believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization if the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment, you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment. PRECAUTIONS Notes on handling When shipping the product, the original shipping carton and packing materials come in handy. For maximum protection, repack the product as it was originally packed at the factory. Take care not to give it a shock or shake when carrying. Do not use volatile liquids, such as insect spray, near the product. Do not leave rubber or plastic products in contact with this product for a long time. They will leave marks on the finish. The product may become warm after a long period of use. This is not a malfunction. When the product is not in use for a long period, disconnect the power. If you do not use the product for a long period, the product may not function properly. Turn on and use the product occasionally. Notes on locating Place the product on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand. When you place this product near a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. In this case, place the product away from the TV, radio, or VCR. Do not use this product in places which are extremely hot, cold, dusty or humid. Do not restrict the air flow of this product by placing somewhere with poor air flow, by covering it with a cloth, or by placing it on bedding or carpeting. Notes on cleaning Use a soft, dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinners and benzene, as they may damage the surface of the product. If you use a chemical saturated cloth to clean the product, follow that products instructions. Notes on moisture condensation Moisture condensation damages the product. Moisture condensation may occur:
When you bring the product directly from a cold place to a warm place. When you use the product in a room where you just turned on the heater, or a place where the cold wind from the air conditioner directly hits the product. About "disposal" and "transfer" of this product When you dispose of this product, abide by local ordinance or regulation. We recommend removing personal information by initializing all settings when disposing or transferring this product. Press and hold the Reset button to initialize all settings. Part Names On Recycling This product's packaging materials are recyclable and can be reused. Please dispose of any materials in accordance with your local recycling regulations. Disclaimers, Trademarks, etc. PRODUCT DISCLAIMERS AND LEGAL INFORMATION Important Legal Disclaimers. Please note that some Legal Disclaimers are product or feature specific and may not be applicable to you. GENERAL DISCLAIMER 1. Product specifications The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. 2. Warranty Toshiba Visual Solutions Corporation ("TVS") does not give any additional warranties beyond those contained in TVSs description of the individual product or as provided by law. TVS PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TVS ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TVS BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. 3. Internet Capability Some features may require an always-on broadband internet connection, firmware update and/or additional bandwidth. Internet services may not be available to you in your region. Third party internet services are not provided by TVS, may change or be discontinued at any time and may be subject to third party restrictions. TVS makes no representations or warranties about these services, which may require the creation of a user account through a computer with internet access and one-time and/or recurring charges. 4. Third party internet services Third party internet services are not provided by TVS, may change or be discontinued at any time and may be subject to internet service provider restrictions. TVS makes no warranties, representations, or assurances about the content, accuracy, availability or functionality of third party content or services. Use of third party internet services may require the creation of a separate account through a computer with internet access and/or payment of one-time and/or recurring charges and membership. Not all third party services may be available on or compatible with this product. In order to experience the full capabilities of this product, fully-
compatible devices may be required. 5. Third party trademarks, service marks and trade names All the trademarks, service marks and trade names belong to their respective owners. TVS disclaims any proprietary interest in the trademarks and names of other parties and their publication does not grant third parties any right or license with respect to them. Disclaimer Home IoT cloud service may be temporarily shut down without prior notice due to maintenance or for security reasons. During such shutdowns, certain functions of the product may not work properly or may be restricted, including interoperability with your smartphone and video recording. Amazon cloud service may be temporarily shut down without prior notice due to maintenance, security reasons or other server issues. During such a time, the Alexa function of the product may not function properly or may be restricted. Trademarks The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance. Bluetooth is owned by the trademark holder, and Toshiba Visual Solutions Corporation uses it under license. Z-Wave and Z-Wave Plus are registered trademarks of Sigma Designs and its subsidiaries in the United States and other countries. ZigBee Certified is a registered trademark of the ZigBee Alliance. Amazon Alexa is a registered trademark of Amazon.com, Inc. Pandora is a registered trademark of Pandora Media, Inc. Spotify is a registered trademark of Spotify Technology S.A. App Store is a service mark of Apple Inc. GooglePlay logo is registered trademark of Google Inc. Copyright Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba Visual Solutions Corporation. No patent liability is assumed, however, with respect to the use of the information contained herein. TOSHIBA VISUAL SOLUTIONS CORPORATION 2017 All rights reserved. Need Help?
Save time with one of these simple solutions. Consult the electronic Users Guide To access the electronic Users Guide please visit http://www.TSB-SmartHome.com. For solutions to the most common problems, refer to the Troubleshooting section of the Users Guide. Visit Toshibas Support Web site http://www.TSB-SmartHome.com Part Names Front Back Bottom Accessories Front 1. Lens cover Can be rotated to cover and turn off the video camera. 2. Volume down button Press to decrease the volume. 3. Volume indicator Dots lights up as the volume is changed. 4. Microphone mute/Talk button Press to turn off the microphones. The icon will turn red when the microphones are off. Press again to turn them back on. Press and hold this button for 2 seconds to wake up Alexa, then talk directly to your Symbio. 5. Volume up button Press to increase the volume. 6. Microphone holes Used for voice operations. 7. Camera Used for monitoring. 8. Night vision LED Infrared LED for night vision. 9. Light ring Lights up in different colors to let you know what Symbio is doing. Light Ring Status 10. Camera indicator Lights up when the camera is on. 11. Speaker Emits sound when playing back an audio source. Back 1. Network/Pairing button Press briefly to activate Bluetooth pairing mode. Press and hold for about 10 seconds to activate Wi-Fi pairing mode. Note Bluetooth pairing mode is activated for 60 seconds. Wi-Fi access point pairing mode is activated for 30 minutes. 2. USB terminal Used in the manufacturing process and after-sales service. This is not for consumer use like charging mobile devices or copying files. 3. Power input Connect the supplied AC adapter. Bottom 1. Reset button Important This process will reset Symbio to the factory default settings. This means all rules will be deleted, all sensors will be orphaned and any device settings will be lost. This is not reversible. Press and hold the button using a paper clip or something similar. Pressing and holding the button makes the Volume and Microphone mute indicators start blinking. After they stop blinking and shut off, release the button. This will restore the factory default settings. If this is the primary Z-Wave controller for your network, resetting it will orphan the nodes in your network and it will become necessary to exclude and re-include all of the nodes in the network. Accessories AC adapter This is used to power Symbio. Light Ring Status Symbios light ring lights up/flashes in different colors to indicate its status. Ring LED color and status Status of Symbio Lights up white. Symbio is connected to Wi-Fi. Symbio has been turned on. Ready for initial setup. Flashes blue slowly. Symbio is searching for a target wireless router. Flashes yellow slowly. A network connection error has occurred. Flashes red slowly. Symbio is unable to update its firmware. Flashes white slowly. Symbio is updating its firmware. Flashes white rapidly. Symbio has entered Wi-Fi pairing mode (AP mode). Flashes blue rapidly. Symbio has entered Bluetooth pairing mode. Flashes red rapidly. Symbio is sounding a siren. Preparation Follow the steps below to use Symbio. 1. Placement of your Symbio. Because Symbio includes a security camera, you should place it where the camera can see what you want to monitor. On a shelf or on the kitchen counter are great options. 2. Plug in your Symbio. Plug the included AC adapter into your Symbio and connect to an AC outlet. When you first plug in, the light ring will be white. 3. Download the Toshiba Smart Home app. Download the Toshiba Smart Home app to your smartphone or tablet from the App Store or Google Play. The app is where you will control most of the features and settings of the Symbio. 4. Open the Toshiba Smart Home app. The setup process will start automatically when you open the app. During setup, you will be connecting Symbio to the Internet. You will need:
Your Wi-Fi password An Amazon account sign-in See Symbio Setup for details. Important You must agree to Terms of Use and Privacy Policy when you use the Toshiba Smart Home app. Please read these carefully. By using the Toshiba Smart Home app, you agree to the Terms of Use and Privacy Policy. Symbio Setup Setting Up a New Symbio Adding a Second Symbio Adding a Second Phone Re-pair a Symbio to a New Phone Removing a Phone from a Symbio Removing a Symbio from a Phone Setting Up a New Symbio Follow the steps below to perform initial setup and pairing Symbio with Toshiba Smart Home app. Before performing initial setup, check the OS version of your smartphone. You can use Toshiba Smart Home app on the following OS versions. iOS: 10.0 or later Android: 5.0 or later 1. Plug in Symbio. Plug the included AC adapter into Symbio and connect it to an AC outlet. After pluging in the Symbio, the led ring will turn white. 2. Open Toshiba Smart Home app. The screen below appears. 3. Tap Initial Setup. 4. Tap Connect Device on the displayed screen. 5. You now need to connect your phone to the Symbio's internal wifi. If you are using iOS In iOS settings, navigate to Wi-Fi settings Select "THINGS_XXXXXX" from the list of networks. Tap on the upper left arrow to return to the "Toshiba Smart Home" app. If you are using Android The app will automatically connect to the Symbio if it is the only one avaliable. If the app finds multiple Symbio units, you will need to select yours from the list. (Info on how to determine which one is yours) 6. Change default name of Symbio (if desired). Tap Next to continue. 7. When the screen below appears, tap to select the wireless router from the list. Enter the password for the selected wireless router and tap Done. 8. When LED stops pulsing and becomes solid white, please tap Go to Pairing below. 9. At this point you will use your Amazon account to register your Symbio with the Toshiba Cloud. Tap on the Amazon icon and enter your Amazon account login information. Note If you plan on using Amazon Alexa, check "Keep Me Signed In" to prevent having to entering your Amazon login again 10. You will now log into Alexa. This step is optional, if you do not plan on using Alexa press Skip. Tap Sign in with Amazon. If you checked Keep Me Signed In in the previous step, press Continue, otherwise you will need to enter your Amazon login information. 11. Select a zone where Symbio will operate. This will determine the zone where the Symbio's internal sensors are listed in the app Important When you select a zone where water is present (e.g. kitchen), avoid placing Symbio where it may be subject to water exposure. 12. Tap Done on the Zone Select screen. Initial setup is now complete. Note Your device may require a software update after setup. This typically takes a few minutes to complete. Adding a Second Symbio You can have multiple Symbios paired to one phone. After pairing two Symbios to your phone you can switch between them by going to Device Select in Settings. Sensors and Rules are device specific, so you must have selected the correct device to view or edit them. Live view is also specific to each device, when you go into Live View you will see the view from the Symbio you have currently selected. Follow the steps below to add another Symbio to a smartphone. 1. Open Toshiba Smart Home app. 2. Tap on the Home screen to go to the Settings Manager. 3. Tap Device. 4. Tap Device Select. 5. Tap Tap Add New Device. 6. Follow the steps for Setting Up a New Symbio Adding a Second Mobile Device You can allow another phone to pair to your Symbio to allow friends and family members to use it. These can be guest users with limited access or administrators with full access. When a new phone is paired with a Symbio it is by default a guest account with no privileges. An administrator can give the new user access to Sensors, Live View and/or Recordings. To become a Admin all that is needed is for the user to login using the owners Amazon login info. Follow the steps below to add another smartphone to Symbio. Perform operations below on the smartphone already connected to Symbio. 1. Open Toshiba Smart Home app. 2. Tap on the Home screen. 3. Tap Account. 4. Tap Add User. 5. Enter the e-mail address to which you send an invitation code. 6. Tap Done. Perform the operations below on the smartphone to connect to Symbio. 1. Open Toshiba Smart Home app. 2. Tap Add User. 3. Enter the invitation code you received. 4. Tap Done. This smartphone now has a Guest account on your Symbio. Note The invitation code will expire, so perform the above procedures soon after receiving it. Perform the operations below to give permissions to the new guest account using the first phone 1. Tap on the Home screen. 2. Tap Accounts. 3. Tap Other Accounts 4. Tap on the name of the new account. 5. Enable the permissions you want to give this user. Perform the operations below to make the guest account an administrator 1. Tap on the Home screen. 2. Tap Account. 3. Tap Login. 4. Enter the Amazon ID and password used for your smartphone already connected to Symbio. Re-pair a Symbio to a New Mobile Device If you have lost or replaced the phone that was initially paired to the Symbio, you can pair a new phone to it without having to do a factory reset. Follow these steps to pair a new phone to the Symbio. 1. Open Toshiba Smart Home app. The screen below appears. 2. Tap Initial Setup. 3. Tap Connect Device on the displayed screen. 4. Hold the Pairing Button on the back of the Symbio for approximately 10 seconds until the Front LED starts to pulse white. 5. You now need to connect your phone to the Symbio's internal wifi. If you are using iOS In iOS settings, navigate to Wi-Fi settings Select "THINGS_XXXXXX" from the list of networks. Tap on the upper left arrow to return to the "Toshiba Smart Home" app. If you are using Android The app will automatically connect to the Symbio if it is the only one avaliable. If the app finds multiple Symbio units, you will need to select yours from the list. (Info on how to determine which one is yours) 6. Change default name of Symbio (if desired). Tap Next to continue. 7. When the screen below appears, tap to select the wireless router from the list. Enter the password for the selected wireless router and tap Done. 8. When LED stops pulsing and becomes solid white, please tap Go to Pairing below. 9. You will now use your Amazon account to log into the Symbio as an administrator. Tap on the Amazon icon and enter your Amazon account login information. Note You must use the Amazon account used during initial setup. If you do not know what that account is, you will have to factory reset the Symbio 10. Your phone is now paired to the Symbio. Removing a Mobile Device from a Symbio Occasionally it will be neccessary to remove a smart device from Symbio's list of paired devices. This can only be done from an admin account. 1. Tap on the Home screen. 2. Tap Account. 3. Tap Other Account to get a list of additional devices connected to Symbio. 4. On the account you wish to remove, tap and swipe it left so the trash icon appears on the right. Tap the trash icon to delete the device. Deleting a Symbio from a Mobile Device Occasionally it will be neccessary to remove an outdated Symbio from the Toshiba Smart Home app. This cannot done on the active Symbio. 1. Tap on the Home screen. 2. Tap Device. 3. Tap Device Select to get a list of Symbios associated to this instanceo of the Toshiba Smart Home app. 4. On the Symbio you wish to remove, tap and swipe it left so the trash icon appears on the right. Tap the trash icon to delete the device. Icon Glossary Home Manager Settings Manager Live Video Sensors Manager Rules Manager History Home Manager Screen
* The screen appearance is subject to change without notice. 1. Settings button Tap to display the Setting Manager screen. This is where you can change the device and app settings. Setting Manager Screen 2. Current mode and device name 3. Alexa button Tap to open Live Video, turn on Talkback and activate Amazon Alexa's voice services to allow you to access Alexa's voice services from anywhere with an Internet connection. 4. Mode icons Displays the mode icons currently registered.
"Home", "Sleep", and "Away" icons are displayed by default. You can register up to three additional, custom modes. 5. Zone view Displays registered zones and all sensor icons currently connected to Symbio. Tap a sensor's icon to display its pop-up menu and change its settings. Swipe left and right to switch the zone. 6. Notification Displays notification when received. Tap to display the notification history. Notification history is stored in the device's temporary memory, this means this history bar will be wiped clean if the system is power cycled. 7. Rules button Tap to display the Rules Manager screen. This is where you can automate your smart home system with an easy to use rules engine. Rules Manager Screen 8. Sensors button Tap to display the Sensor Manager screen. This is where you can add, remove and edit devices connected to your Symbio. Sensors Manager Screen Notes on Z-Wave This product is a Z-Wave Plus Security Enabled Gateway device in the Central Static Controller Role type. This product does not support the Basic Command class and will ignore it. 9. Live Video button Tap to display the Live Video Screen screen. This is where you can view the real-time image Symbio is monitoring. Live Video Screen 10. History button Tap to display the History screen. This is where you can watch past recordings and view internal sensor data. History Manager Screen Setting Manager Screen
* The screen appearance is subject to change without notice. 1. Device Tap to perform following operations. Select a Symbio to control or to change the name. Display information on Symbio(s) currently connected. Update firmware of Symbio(s) currently connected. Select whether to enable Talkback function on Live Video while the lens cover is closed. Choose the behavior of the LED dim feature. You can have the front LED always lit, never lit or base it on the brightness of the room. Display information on the Wi-Fi network to which Symbio is connected. You can also change the Wi-Fi from the same page. Set the time zone for Symbio. Set the unit of temperature displayed on the app. 2. Account Tap to perform following operations. Change your mobile device name. Display the login screen. Display the screen to add a user on a guest account. This will send an invitation code to a provided email address that the new user can use to pair to Symibo as a guest.*
Display the screen to change permissions for other devices.*
Delete other mobile devices paired to your Symbio.*
* Available only for the administrator. 3. Service Tap to select the account service screen. Important When you are buying a service, your personal information will be transferred to a website of the service supplier. Please note that Toshiba Visual Solutions Corporation bears no responsibility for issues regarding your personal information. 4. Modes Tap to perform the following operations. Enable/Disable a custom mode.*
Change the mode name.*
Change the color or icon for each mode.*
Enable/Disable a Rule Note
* This is not availible for default modes of Home, Sleep or Away. 5. Zones Displays the registered zone list. Tap the zone name to change the name or the zone's background photo. Note You can only choose a photo from those available in the app. By tapping Add Zone... you can add other zones to your device. See Using Zones for more information. 6. Sensors Displays the sensors manager. Sensors Manager screen 7. Camera Tap to perform following operations. Change the camera resolution Specify the area for motion detection Specify the time length for one-touch recording Change the sensitivity and area for motion detection. Symbio detects motion by calculating the percentage of pixels changed in a designated window. You can change the window in which Symbio will look for motion and how sensitive it should be to trigger a motion detection. 8. Audio Tap to select the volume adjustment screen. Change Master Volume Change Talkback Volume Change Siren Length and Siren Volume Change Bluetooth Speaker Volume Add a Bluetooth device 9. Amazon Alexa Tap to log in to/log out from Amazon Alexa. 10. Alexa Skills Setup Tap to receive pairing code to enable to the Toshiba skills. See Setting up Toshiba Custom Skills for more information. 11. Loud Noise Detection Tap to adjust the noise detection level. The farther left the slider, the less sound will be neccessary to trigger a loud noise detection. 12. How to Use Tap to access the How to Use page. 13. Terms of Use Tap to access the Terms of Use page. 14. Privacy Policy Tap to access the Privacy Policy page. 15. Service Support Tap to access the Support page. 16. Contact us Tap to access you can send an inquiry email. 17. App Version The version of app is displayed. 18. Initialize App Tap to reset the app. Information about all connected Symbios will be deleted from the app. Warning This cannot be reversed. Live Video Screen Important Be sure to open the lens cover of Symbio fully when you use the Live Video function. If the lens cover is closed, you will be unable to view the image. 1. Tap to return to previous screen. 2. Alexa button Tap to turn on Talkback and activate Amazon Alexa's voice services to allow you to access Alexa's voice services from anywhere with an Internet connection. 3. Tap to take a snapshot of the current view on the screen. 4. Slide to increase/decrease the speaker volume of Symbio. 5. Siren button Tap to activate Symbio's siren. When you want to start, tap this button and then tap OK on the next screen. Tap this button again to stop the sound. The length of the siren can be changed in the Audio menu under Settings. 6. Video Rec button Tap to record/stop video recording from Symbio. Important To use this function, you need to purchase an account service from Service option on the Setting Manager screen. Setting Manager Screen 7. Talkback button Tap to activate/deactivate voice intercom from the app to Symbio. 8. History button Tap to display the History screen. This is where you can watch past recordings and view internal sensor data. History Manager Screen 9. Appears when the microphone mute button is enabled. Sensors Manager Screen 1. Sort By Type Tap to sort sensors by their sensor type. 2. Sort By Zone Tap to sort sensors by their Zone. 3. Sensor Grouping Sensors are sorted by each Type or Zone. 4. All Sensors in Type Depending on the sensor type, the entire group of sensors may be controlled at once. 5. Individual Sensor Tap to control an individual sensor. 6. Add Sensor Tap to add a new sensor. Rules Manager Screen 1. Standard Rules Tap to show the list of pre-configured rules. 2. My Rules Tap to show the list of custom created rules. 3. Edit Rule Tap to edit a rule. History Screen Recording history on the cloud is displayed on the History screen. Up to 64 Notification Events will be stored. In addition, you can change order of the list according to the cause of recording.
* The screen appearance is subject to change without notice. Using Symbio Modes Rules Zones Symbio's Internal Sensors External Sensors and Smart Devices Enjoying Audio on Symbio Amazon Alexa Modes Utilizing modes is the first step in making your Symibo smarter. You can automate you motion detector, turn off your lights or change your thermostat by the tap of a button. By default there are three standard modes, Home, Sleep and Away, and you can add an additional three custom modes. From the Home Screen you can easily change the mode by tapping on the corresponding icon. For example, we could change to the sleep mode by pressing the button below. Creating a Custom Mode 1. Tap on the Home screen. 2. Tap Modes. 3. Tap Custom1 or any of the custom mode buttons. 4. Tap the Enable switch on. 5. Your custom mode is now enabled, feel free to change the name by tapping the Name button or the icon by its corresponding button. 6. From here you can easily activiate any desired rules. For more information see Rules. Rules
* The screen appearance is subject to change without notice. Rules allow you to transtition from controlling your smart home to automating it. Rules allow Symbio act automatically without any input from you. You can make the lights come on when motion is detected, turn down the thermostat at night, or sound an alarm when a loud noise is detected. There are a number of Standard Rules that Symbio suggests or you can create you own custom rules using Symbio's internal sensors or even external ZigBee or Z-Wave smart devices. You can add/edit rules following the procedure below. Up to 100 rules can be registered (including Standard Rules). Adding Rules Editing Rules Standard Rules 1. Tap Standard Rules on the Rules Manager screen. The screen below appears. 2. Tap any of the options:
Record Video - If the camera detects a motion, Symbio will start recording. Notify Motion Detected - If the camera detects a motion, Symbio will send you a push notification. Notify Noise Detected - If the microphone detects a noise, Symbio will send you a push notification. Sound Siren - If the camera detects a motion, sound the internal siren. Siren Sound Detected - If the microphone detects a legecy siren (smoke detector or carbon monoxide detector), Symbio will send you a push notification. Notify Temp. Change - If Symbio's internal sensor registers a temperature higher than the desired temperature, it will send you a push notification. Notify Change in Humidity - If Symbio's internal sensor registers a humidity value higher than the desired humidity, it will send you a push notification. 3. Select a mode to which the Rule applies. Adding Rules 1. Tap My Rules on the Rules Manager screen. The screen below appears. 2. Tap Add New Rules. 3. Select an "If" trigger event that will cause the Rule to occur. Not inputting an "If" event will cause the Rule to trigger any time you change to the desired mode. 4. Select a "Then" action that will happen when the Rule triggers. 5. Select a mode to which the Rule applies.. Note You can have multiple "If" triggers and "Then" actions. If you have multiple "If" triggers, all must trigger before the Rule will occur. Editing Rules 1. Tap an item to edit on the Rules Manager screen. The Edit Rule screen appears. 2. Tap an item to edit on the Edit Rule screen. 1. Tap to edit the name of the rule. 2. Tap to display the condition list. Select a condition from the list or tap Back to return to the previous screen. 3. Tap to display the action list. Select an action from the list or tap Back to return to the previous screen. 3. Tap Done. Rule editing is completed. Deleting Rules 1. Tap My Rules on the Rules Manager screen. The screen below appears. 2. Press and hold the rule you wish to delete. 3. Swipe the rule left and press the red trash can button. Zones Utilizing zones helps organize any sensors you have paired to your Symbio. The three internal sensors of Temperature, Humidity and Brightness, will be placed in the zone that the device is placed in by default. Creating a New Zone 1. Tap on the Home screen. 2. Tap Zones. 3. Tap Add Zone... 4. Select a preset zone or add a new zone by tapping Add New Zone.... 5. Tap Done to finalize creating your new Zone. Move a Sensor to a Different Zone 1. From the Home Screen, tap on a sensor icon and tap Edit. 2. On the Edit Sensor page, tap the Zone button. 3. Choose the sensor's desired zone or create a new zone altogether. 4. Tap Done to finalize moving your sensor. Hide a Sensor 1. From the Home Screen, press on and hold a sensor icon until a small x appear in the upper left corner. 2. Tap on the x. 3. A message box will pop up informing you how to unhide your sensor. Tap Yes to finalize hiding your sensor. Show a Sensor 1. Tap on the Home screen. 2. Tap Zones. 3. Tap on the zone where the hidden sensor is. 4. Scroll down to find your hidden sensor and flip the switch on. 5. Tap Done to finalize showing your sensor. Symbio's Internal Sensors Symbio is equipped with the sensors below. Temperature sensor You can monitor the room temperature using the Toshiba Smart Home app. Humidity sensor You can monitor the room humidity using the Toshiba Smart Home app. Brightness sensor You can monitor the room brightness using the Toshiba Smart Home app. Motion sensor The camera on Symbio detects motion within the cameras view. This detection window is adjustable through the Settings Manager. Sound sensor Symbio will detect loud sounds. This detection level is adjustable throught the Settings Manager. Sensors The Symbio acts as a smart home hub and is compatible with standard ZigBee and Z-Wave products for the US market.
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Tapping Sensor on the Settings Manager screen or on the Home Screen displays the Sensors screen below. Sensors registered by default are shown on the screen. In addition, you can add/remove/delete/edit sensors. Up to 40 sensors can be registered in addition to the default internal sensors. Important Do not use sensors from countries other than from the US market. The sensor may not operate correctly if you use one from another country.
* The screen appearance is subject to change without notice. Note Tap Sort By Type to sort sensors by type. Tap Sort By Zone to sort sensors by location. Examples of available sensors are listed below. Visit http://www.TSB-SmartHome.com for the latest information. On/Off Switch You can turn on/off electric appliances such as a lamp. Dimmer Switch You can dim or brighten a room lamp, for example. Binary sensor You can see whether the door is open or closed, whether something moves within the camera range of Symbio, or whether there has been water leakage. In addition, this sensor detects smoke or carbon monoxide (CO). Alarm You can detect things such as motion or a water leak. Temperature/Humidity/Brightness Sensor You can see the room temperature, humidity, or brightness. Power You can see an estimation of power consumption. Door Lock You can lock/unlock the door. Thermostat You can change the room temperature. Adding a Sensor Follow the steps below to add a sensor. Pairing a sensor allows Symbio absolute control of the device and its functionality. To see the values of a sensor or control a smart device one must first pair it to Symbio. 1. Tap Sensors on the Home screen. 2. Tap Add Sensor. 3. Tap Add Sensor on the displayed screen. The app starts searching for a sensor and the screen below appears. 4. Put the sensor in discovery mode (sometimes called "inclusion" mode). Refer to the sensor's instruction manual for details. When the app finds a sensor, the screen below appears. 5. Tap Done. The sensor has been added to the app. Removing a Z-Wave sensor Follow the steps below to remove a Z-Wave sensor. You can tell whether the device is a Z-
Wave or ZigBee device from the manual it provides you. This will unpair the device and any rules or settings associated with it. 1. Tap Sensors on the Home screen. 2. Tap Add Sensor. 3. Tap Remove Sensor on the displayed screen. The screen below appears and the app starts removing the sensor. Put sensor in exclusion mode. Refer to the sensor's instruction manual for details. 4. Tap OK on the displayed screen. The sensor has been removed. Removing a Zigbee Sensor Follow the steps below to delete a remove a ZigBee sensor. You can tell whether the device is a Z-Wave or ZigBee device from the manual it provides you. This will also work with Z-Wave devices. This will unpair the device and any rules or settings associated with it. 1. Tap Sensors on the Home screen. 2. Tap a sensor you want to delete. 3. Tap Edit on the displayed screen. 4. Tap Remove Sensor on the displayed screen. 5. Tap Remove Sensor again on the popup. The screen below appears and the app starts removing the sensor. 6. Tap OK on the displayed screen. The sensor has been removed. Editing a Sensor On the Edit Sensor screen, you can edit following items. Product name of the sensor Zone where the sensor is placed Name of each sensor class to control Design of icon to display on the Home screen To display the Edit Sensor screen, tap a sensor icon you want to edit on the Home screen. Enjoying Audio on Symbio Symbio can act as a Bluetooth speaker. You can easily connect your mobile device or computer and wirelessly play your music or podcast through Symbio. Follow the steps below to begin listening through Symbio. 1. Press the Network/Pairing button once to activate Bluetooth pairing mode on your Symbio. You can also activate the Bluetooth pairing mode remotely through the Audio section in the Settings Manager. See Settings Manager for more details. The Light ring LED flashes rapidly blue. 2. Make sure Bluetooth is activated on the mobile device you wish to connect. 3. Open the Bluetooth menu on your mobile device. 4. Tap "THINGS_XXXXXX" specified for your Symbio from the device list. Your mobile device has been connected to Symbio. 5. Play an audio source on your mobile device. Important Be sure to decrease the volume both on your mobile device and Symbio before you start playing an audio source. Amazon Alexa Symbio is Alexa-enabled, so you can ask Alexa to play music, hear the news, check weather, control smart home devices, and more. If you did not sign into Amazon Alexa during Initial Setup, do so by going to Settings Manager and select Amazon Alexa. Symbio Setup To use Alexa on Symbio, simply say "Alexa", or press and hold the Microphone mute/Talk button for 2-
3 seconds. When the light ring starts pulsing light blue, Symbio is ready for your command. You can say things like "Alexa, whats the weather" or "Alexa, play some relaxing music". For more examples of things you can say, look for "Things To Try" on the Alexa app. Alexa Skills for Symbio In order to use Alexa to control Symbios functions or to control devices connected to Symbios hub, you will need to link special "Alexa Skills", developed by Toshiba, to your Amazon account. To voice control 3rd party devices connected to Symbios hub you will also need to perform "Alexa Device Discovery". Setup for both of these steps will require use of the Alexa app in addition to the Symbio app. If you have not already installed the Alexa app, do so before proceeding. Toshiba has developed the following sets of Alexa Skills:
Toshiba Smart Home Skills These skills allow you to use your voice to control devices such as lights, switches, bulbs, door locks, and thermostats that are connected to Symbios hub. To link the skills:
1. Tap on the Home screen. 2. Tap Alexa Skills Setup. 3. Either write down the "Skills Pairing Code" or tap the copy button to store it in your phones memory. 4. Open Alexa app on your phone. 5. Open the skills section, search for Toshiba Smart Home Skills, and tap the icon. 6. On the Toshiba Skills page, tap ENABLE. 7. Enter or paste the pairing code you copied in step 3 into the box marked authorization code and tap approve enabling the skill. The skill should now be linked. Now Alexa will need to learn about the devices you have connected in order to control with your voice. This can be done in 2 ways:
1. Go to your Symbio and say "Alexa, discover devices". 2. On the Alexa app, go into Smart Home , select Devices, and tap Discover. Once you have linked skills and had Alexa discover devices, there are other useful things you can do on the Alexa app to improve your Symbio voice control experience. You can do things like change the names that you call devices and combine multiple devices into one group. See the Alexa app for details. Depending on which devices you have connected to Symbio, you can now control with your voice by saying things like:
"Alexa, turn on the lamp"
"Alexa, set thermostat to 72"
"Alexa, lock the back door"
Toshiba Custom Skills These skills allow you to use your voice to control Symbios internal functions such as changing mode or to start camera recording. To link the skills:
1. Tap on the Home screen. 2. Tap Alexa Skills Setup. 3. Either write down the "Skills Pairing Code" or tap the copy button to store it in your phones memory. 4. Open Alexa app on your phone. 5. Open the skills section, search for Toshiba Custom Skills, and tap the icon. 6. On the Toshiba Skills page, tap ENABLE. 7. Enter or paste the pairing code you copied in step 3 into the box marked authorization code and tap approve enabling the skill. With Toshiba Custom Skills, the command structure is a bit different. With the Toshiba Custom Home Skills linked, you can now use your voice to do things like:
Change modes - "Alexa, tell Toshiba to set 'Away' mode"
Control the camera - "Alexa, ask Toshiba to start recording"
Get status of internal sensors - "Alexa, ask Toshiba what is the current temperature"
Control security "Alexa, tell Toshiba to sound the siren"
Troubleshooting Problems with Pairing No Sound Cannot View Image from Live Video Amazon Alexa Does Not Function Properly More Help Problems with Pairing Check1 Make sure Symbio is plugged in. Check2 Make sure Symbio is in pairing mode. Check3 Place Symbio near your wireless router or wireless bridge. Check4 Make sure your smartphones battery is sufficiently charged. No Sound Check1 Make sure Symbio is plugged in. Check2 Make sure Bluetooth or Wi-Fi is activated on your smartphone. Check3 Check the pairing status between Symbio and your smartphone. Check4 Check the volume level of Symbio and the application on your smartphone. Cannot View Image from Live Video Check1 Make sure Symbio is plugged in. Check2 Make sure Symbios lens cover is fully open. Check3 Make sure Wi-Fi is activated on your smartphone. Check4 Check the connection between Symbio and the app. Amazon Alexa Does Not Function Properly Check1 Make sure Symbio is plugged in. Check2 Make sure Wi-Fi connection is working properly. Check3 Check the connection between Symbio and the app. Check4 Make sure Alexa Voice Service (AVS) is activated. Check5 Try talking to Symbio or the app more slowly or clearly, or press and hold the Mute button on Symbio and then talk. Check6 Make sure the Microphone mute button is not enabled. Specifications General Specifications Operation button Volume up/down button (top) Microphone mute button (top) Network/Pairing button (back) Reset button (bottom) Part Names Indicator Volume indicator (9 white LEDs at the top) Microphone mute indicator (2 red LEDs at the top) Mode indicator (7 color LEDs at the front) Camera indicator (Red LED at the front) Part Names Built-in microphone Equipped with two microphone holes at the top. Compatible with echo cancellation, beamforming, and sound detection. Built-in camera Maximum resolution: 1080 p Imaging range: 114 (horizontal), 78 (vertical), 135 (diagonal) Motion sensor: Available when used with Toshiba Smart Home app. Compatible with automatic night vision. Equipped with infrared LED and rotating camera cover. Built-in sensor Temperature sensor (Range: 32 to 104 F (0 to 40 C)) Humidity sensor (Range: 10 % to 90 %) Brightness sensor (Range: 0 lux to 3,000 lux) Built-in speaker 5 W (5 ) x 1 ONKYO system speaker Equipped with enclosure. Sound output similar to a siren. Terminals DC input jack x 1 USB 2.0 terminal (Type-A) x 1 Power consumption 8.5 W (on standby) 30 W (when Wi-Fi, Live video, IR, USB connection, and Siren functions are enabled) Operating environment Temperature: 32 to 104 F (0 to 40 C) Humidity: 10 to 90 %
External dimensions Approx. 3.46 (W) x 3.46 (D) x 8.66 (H) inches
(Approx. 88 (W) x 88 (D) x 220 (H) mm) Weight 1.46 lb (660 g) AC adapter (supplied) Input: AC 100-240 V Output: DC 12 V, 3A Cable length: 70.9 inches (1,800 mm) Wall Mount Type Network Interface Wireless LAN IEEE802.11a/b/g/n/ac 2x2 Bluetooth Bluetooth 3.0 Z-Wave controller US: 908.42 MHz ZigBee controller 2.4 GHz Specifications and appearance are subject to change without notice.
1 2 3 4 | Users Manual | Users Manual | 774.31 KiB |
Symbio Getting Started with Symbio Part Names Where to put your Symbio Because Symbio includes a security camera, you should place it where the camera can see what you want to monitor. On a shelf or on the kitchen counter are great options. How to talk to Symbio Symbio uses Amazon Alexa Voice Service, so just say Alexa, and then ask a question. You can ask Alexa to play music, hear the news, check weather, and more. Refer to the Toshiba Smart Home app to learn how to use Alexa to control your smart home. For more details, visit www.TSB-SmartHome.com . FRONT Volume indicator Volume down button Lens cover Volume up button Microphone mute button &
Indicator Night vision LED Camera Light ring Recording indicator Quick Start Guide BACK Pairing button USB terminal*
Power input AC adapter Volume up/volume down buttons Press these buttons to adjust the volume. Volume indicator Dots light up as the volume is increased. Microphone mute button & Indicator Press this button to turn off the microphones. The icon will turn red when the microphones are off. Press it again to turn them back on. Night vision LED Infrared irradiation LED for night vision. Lens cover Can be rotated to cover and turn off the video camera. Light ring Lights up in different colors to let you know what Symbio is doing. Recording indicator Light up during recording. Pairing button Press briefly to activate Bluetooth pairing mode. Press and hold for about 5 seconds to activate Wi-Fi pairing mode.
* The USB terminal is used on the manufacturing line and for aftersales service. Using the Symbio Product Information Safety, compliance, and other important information regarding your Toshiba Symbio can be found on the website at www.TSB-SmartHome.com 1. Plug in your Symbio Plug the included AC adapter into the Symbio and connect to an AC outlet. When you first plug it in, the light ring will be white. When Symbio is ready for the next step, the light ring will start blinking blue. 2. Download the Toshiba Smart Home app Download the Toshiba Smart Home app to your smartphone or tablet from the App Store or Google Play. The app is where you will control most of the features and settings of the Symbio. 3. Start the Toshiba Smart Home app and set it up The setup process will start automatically when you open the app. During the setup, you will be connecting Symbio to the internet. You will need;
Your Wi-Fi password An Amazon account sign-in
* Bluetooth is a trademark owned by Bluetooth SIG, Inc. and used by Toshiba under license.
* App Store is a service mark of Apple Inc.
* Google Play is a trademark owned by Google Inc. SAFETY PRECAUTIONS The rating plate is on the bottom of the product. WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT OF AC POWER OUTLET, THEN FULLY INSERT. Warnings:
The AC adapter is used as disconnect device and it should be located in such a manner that it can be easily unplugged in case the product requires service. In order to disconnect the product from the mains completely, the AC adapter should be unplugged from the mains socket outlet.
The product shall not be exposed to dripping or splashing and that no objects filled with liquid, such as vases, shall be placed on the product.
Keep the product away from direct sunlight, extreme cold, or heat sources such as a heater. This may reduce the life of the product. IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this product near water. 6. Clean only with a dry cloth. 7. Do not block any of the ventilation openings. Install in accordance with this instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other product (including amplifiers) that produce heat. 9. Protect the AC adapter from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the product. 10. Only use attachments/accessories specified by the manufacturer. 11. Unplug this product during lightning storms or when unused for long periods of time. 12. Refer all servicing to qualified service personnel. Servicing is required when the product has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the product, the product has been exposed to rain or moisture, does not operate normally, or has been dropped. ADDITIONAL SAFETY INSTRUCTIONS 13. Do not overload wall outlets; extension cords, or integral convenience receptacles as this can result in a risk of fire or electric shock. 14. Never expose the product to dripping or splashing or place items such as vases, aquariums, any other item filled with liquid, or candles on top of the product. 15. If the product should emit smoke or an unusual odor, immediately disconnect the AC adapter from the wall outlet. Wait until the smoke or smell stops. Neglecting to do so may cause fire. 16. During thunderstorms, do not touch the connecting cables or the product. 17. Warning: To prevent spread of fire, keep candles or other open flames away from this product at all times. USA Federal Communications Commission Statement FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation Interference This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician receiver. for help. Wireless Radio For product available in the USA market, only channel 1-11 can be operated. Selection of other channels is not possible. The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology. If this device is going to be operated in 5.15-
5.25GHz frequency range, then it is restricted to an indoor environment only. Important: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. PRECAUTIONS Notes on handling
When shipping the product, the original shipping carton and packing materials come in handy. For maximum protection, repack the product as it was originally packed at the factory. Take care not to give it a shock or shake when carrying.
Do not use volatile liquids, such as insect spray, near the product. Do not leave rubber or plastic products in contact with this product for a long time. They will leave marks on the finish.
The product may become warm after a long period of use. This is not a malfunction.
When the product is not in use, to disconnect the power.
If you do not use the product for a long period, the product may not function properly in the future. Turn on and use the product occasionally. Notes on locating Place the product on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand. When you place this product near a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. In this case, place the product away from the TV, radio, or VCR. Do not use this product in places which are extremely hot, cold, dusty or humid. Do not restrict the air flow of this product by placing somewhere with poor air flow, by covering it with a cloth, or by placing it on bedding or carpeting. Notes on cleaning Use a soft, dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinners and benzene, as they may damage the surface of the product.
If you use a chemical saturated cloth to clean the product, follow that products instructions. Notes on moisture condensation Moisture condensation damages the product Please read the following carefully:
Moisture condensation occurs, for example, when you pour a cold drink into a glass on a warm day.
Drops of water form on the outside of the glass. Moisture condensation occurs during the following cases:
When you bring the product directly from a cold place to a warm place.
When you use the product in a room where you just turned on the heater, or a place where the cold wind from the air conditioner directly hits the product. PRODUCT DISCLAIMERS AND LEGAL INFORMATION Important Legal Disclaimers. Please note that some Legal Disclaimers are product or feature specific and may not be applicable to you. See Legal Disclaimers for:
GENERAL DISCLAIMER 1. Product specifications Product design and specification are subject to change or modification without notice. All product specifications mentioned depending on model and configuration and local availability. 2. Warranty Toshiba Visual Solutions Corporation (hereinafter referred to as TVS) does not give any additional warranties beyond those contained in TVSs description of the individual product or as provided by law. 3. Internet Capability Some features may require an always-on broadband internet connection, firmware update and/or additional bandwidth. Internet services may not be available to you in your region. Third party internet services are not provided by TVS, may change or be discontinued at any time and may be subject to third party restrictions. TVS makes no representations or warranties about these services, which may require the creation of a user account through a computer with internet access and one-time and/or recurring charges. 4. Third party internet services Third party internet services are not provided by TVS, may change or be discontinued at any time and may be subject to internet service provider restrictions. TVS makes no warranties, representations, or assurances about the content, accuracy, availability or functionality of third-party content or services. Use of third party internet services may require the creation of a separate account through a computer with internet access and/
or payment of one-time and/or recurring charges and membership. Not all third party services may be available on or compatible with this product. In order to experience the full suggested capabilities of this product, fully-compatible devices may be required. 5. Third party trademarks, service marks and trade names All the trademarks, service marks and trade names belong to their respective owners. TVS disclaims any proprietary interest in the trademarks and names of other parties and their publication does not grant third parties any right or license with respect to them. Disclaimer Home IoT cloud service may be temporarily shut down without prior notice due to maintenance for security reasons. During such a time, certain functions of product will be restricted. This includes details of events being sent to your smartphone and video recording. Amazon cloud service may be temporarily shut down without prior notice due to maintenance for security reasons or other server issues. During such a time, the Alexa function of product will be restricted. Trademarks The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-
Fi Alliance. Bluetooth is owned by the trademark holder, and Toshiba Visual Solutions Corporation uses it under license. Z-Wave and Z-Wave Plus are registered trademarks of Sigma Designs and its subsidiaries in the United States and other countries. ZigBee is a registerd trademark ZigBee Alliance. amazon alexa is a registerd trademark of Amazon. com, Inc. Pandra is a registerd trademark of Pandora Media, Inc. Spotify is a registered trademark of Spotify Technology S.A. App Store is a service mark of Apple Inc.. GooglePlay logo is registered trademark of Google Inc. Copyright Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba Visual Solutions Corporation. No patent liability is assumed, however, with respect to the use of the information contained herein. TOSHIBA VISUAL SOLUTIONS CORPORATION 2017 All rights reserved. Need Help?
Most problems are easy to correct. Save time with one of these simple solutions. Consult the electronic Users Guide To access the electronic Users Guide please visit www. TSB-SmartHome.com. For solutions to the most common problems, refer to the Troubleshooting section of the Users Guide. Visit Toshibas Support Web site www.TSB-SmartHome.com TOSHIBA VISUAL SOLUTIONS CORPORATION 2017
frequency | equipment class | purpose | ||
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1 | 2018-04-12 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | Class II permissive change or modification of presently authorized equipment |
2 | 2017-08-14 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
3 | 2412 ~ 2462 | DTS - Digital Transmission System | ||
4 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX |
app s | Applicant Information | |||||
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1 2 3 4 | Effective |
2018-04-12
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1 2 3 4 |
2017-08-14
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1 2 3 4 | Applicant's complete, legal business name |
Gemtek Technology Co., Ltd.
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1 2 3 4 | FCC Registration Number (FRN) |
0005801899
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1 2 3 4 | Physical Address |
No.15-1 Zhonghua Road
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1 2 3 4 |
Hukou Hsinchu, N/A 303
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1 2 3 4 |
Taiwan
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app s | TCB Information | |||||
1 2 3 4 | TCB Application Email Address |
c******@telefication.com
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1 2 3 4 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
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app s | FCC ID | |||||
1 2 3 4 | Grantee Code |
MXF
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1 2 3 4 | Equipment Product Code |
WRTM-331
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 | Name |
A******** W******
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1 2 3 4 | Title |
Manager
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1 2 3 4 | Telephone Number |
886 3******** Extension:
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1 2 3 4 | Fax Number |
886 3********
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1 2 3 4 |
A******@gemteks.com
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app s | Technical Contact | |||||
1 2 3 4 | Firm Name |
International Certification Corp.
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||||
1 2 3 4 | Name |
G****** C********
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1 2 3 4 | Physical Address |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan Hsiang
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1 2 3 4 |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan
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1 2 3 4 |
Taiwan
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1 2 3 4 | Telephone Number |
886-3********
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1 2 3 4 | Fax Number |
886-3********
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1 2 3 4 |
G******@icertifi.com.tw
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app s | Non Technical Contact | |||||
1 2 3 4 | Firm Name |
International Certification Corp.
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||||
1 2 3 4 | Name |
W******** L******
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1 2 3 4 | Physical Address |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan Hsiang
|
||||
1 2 3 4 |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan
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|||||
1 2 3 4 |
Taiwan
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1 2 3 4 | Telephone Number |
886-3********
|
||||
1 2 3 4 | Fax Number |
886-3********
|
||||
1 2 3 4 |
w******@icertifi.com.tw
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app s | Confidentiality (long or short term) | |||||
1 2 3 4 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 | Equipment Class | NII - Unlicensed National Information Infrastructure TX | ||||
1 2 3 4 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 3 4 | DTS - Digital Transmission System | |||||
1 2 3 4 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | THINGS | ||||
1 2 3 4 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 3 4 | Original Equipment | |||||
1 2 3 4 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 | Grant Comments | C2PC: DFS band (5250-5350 MHz & 5470 -5725 MHz) have been added by software setting. Output power listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation and transmitter operating conditions for satisfying RF exposure compliance. This device has 20/40/80 MHz bandwidth modes. The 80 MHz mode is limited to channel at 5210MHz, and 5775 MHz, 5290 MHz , 5530 MHz, 5610MHz and 5690MHz. | ||||
1 2 3 4 | Output power listed is conducted. The antenna(s) used for this transmitter must be used to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | |||||
1 2 3 4 | Output power listed is conducted. The antenna(s) used for this transmitter must be used to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. This device has 20/40 MHz bandwidth modes. | |||||
1 2 3 4 | Output power listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation and transmitter operating conditions for satisfying RF exposure compliance. This device has 20/40/80 MHz bandwidth modes. The 80 MHz modes are limited to channels at 5210 MHz and 5775 MHz. | |||||
1 2 3 4 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 | Firm Name |
International Certification Corp.
|
||||
1 2 3 4 | Name |
F**** C******
|
||||
1 2 3 4 | Telephone Number |
886-3******** Extension:
|
||||
1 2 3 4 | Fax Number |
886-3********
|
||||
1 2 3 4 |
J******@icertifi.com.tw
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15E | CC MO | 5180 | 5240 | 0.153 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15E | CC MO ND | 5260 | 5320 | 0.164 | |||||||||||||||||||||||||||||||||||
1 | 3 | 15E | CC MO ND | 5500 | 5720 | 0.166 | |||||||||||||||||||||||||||||||||||
1 | 4 | 15E | CC MO | 5745 | 5825 | 0.24 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0050000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | CC MO | 2412 | 2462 | 0.585 | |||||||||||||||||||||||||||||||||||
3 | 2 | 15C | CC | 2402 | 2480 | 0.005 | |||||||||||||||||||||||||||||||||||
3 | 3 | 15C | CC | 2405 | 2480 | 0.159 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15E | 38 CC MO | 5180 | 5240 | 0.153 | |||||||||||||||||||||||||||||||||||
4 | 2 | 15E | 38 CC MO | 5745 | 5825 | 0.24 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC