Getac BWC BC-4K User Guide BWC BC-4K User Guide Copyright Getac Technology Corporation. All Rights Reserved. Phone +886 (0)2-2785 7888 Rev: 1.61 R1.61 1 Contents Getac BWC BC-4K User Guide Chapter 0: Revision History .................................................................................................... 3 Chapter 1: Unpacking ............................................................................................................. 4 Chapter 2: System Requirement ............................................................................................ 5 Chapter 3: System Specification ............................................................................................ 6 Chapter 4: System Operation ................................................................................................. 7 Chapter 5: Management ....................................................................................................... 18 Chapter 6: Troubleshooting .................................................................................................. 23 Chapter 7: Regulatory Information ...................................................................................... 24 R1.61 2 Getac BWC BC-4K User Guide Chapter 0: Revision History Title Date Getac BWC BC-4K User Guide Description 2021/09/22 Initiation version. 2021/10/20 Notice update 2022/02/11 Model name update 2022/03/11 Add 5.5. OLED Display 2022/03/29 Add Input Information 2022/07/25 2022/08/05 2022/08/11 Rev v1.0 v1.1 v1.2 v1.3 v1.4 v1.5 v1.6 v1.61 R1.61 3 Getac BWC BC-4K User Guide Chapter 1: Unpacking Standard Package Item Description Outlook Quantity 1 BWC BC-4K Body Worn Camera 1 Optional Accessories Item Description Outlook Quantity 1 Adjustable Pocket Mount v2 Optional 2 Chest Clip v2 3 Magnetic Mount v2 4 Molle Mount v2 5 Dual Magnetic Mount v2 Optional Optional Optional Optional R1.61 4 Getac BWC BC-4K User Guide Chapter 2: System Requirement 2.1. Operating System. Operating System Win10 Version Supported Remark 64bit Yes 2.2. System Requirement Item Specification Remark 1 2 3 CPU Memory Disk Intel Core i3 or i5 above 4.00 GB 100GB R1.61 5 Getac BWC BC-4K User Guide Chapter 3: System Specification 3.1. BWC BC-4K Hardware Specifications Item Specification Remark Dimension 96 x 65.6 x 25.4 mm Weight RAM eMMC Lens FOV Wireless - WIFI Wireless - Bluetooth LTE GPS Covert Key 200g 48Gb 128GB; Built-In 140 degree(H) 802.11 a/b/g/n/ac 2.4GHz / 5GHz BLE Cat-4 Yes Yes Video Categorize 64 Category Mark Button Save "Mark" into Metadata file Power/RF Button Yes Resolution 4K(3840x2160)/30FPS 2K(2560 x 1440)/30FPS 1920x1080/30FPS 1280x720/30FPS File Format
.MP4 Operation Temp.
-20 ~ 50 degree C Drop IP Rating FCC CE IC RoHS LTE 1.8 meter IP67 Yes Yes Yes Yes Yes; AT&T/FirstNet, Verizon R1.61 6 Getac BWC BC-4K User Guide Chapter 4: System Operation 4.1. BWC Operation No. Description 1 2 3 4 5 6 7 8 9 On/Off Button: Wi-Fi wake-up supported Microphone Camera Status LED Mode Switch (Normal/Covert) Camera Lens Wheel Switch Main Button (Start/Stop/Mark/Confirm) Speaker Dock Connector: Connects to the charging dock. 10 OLED R1.61 7 Getac BWC BC-4K User Guide 4.2. BWC Button Function Key Function Remark 1 2 3 4 Power Button To power on/off body worn camera Power Button To wake up Wi-Fi forcedly Main Button Main Button To start/stop recording To confirm categorize operation & mark 4.2.1. LED Please refer to 5.3. 4.2.2. Microphone For audio recording purpose. 4.2.3. On/Off Button Press power button one time to boot BWC. Press power button 10 seconds to shutdown BWC. 4.2.4. Mode Switch Normal mode and Covert mode switch. 4.2.5. Wheel Switch When stopping recording, you can use wheel switch to categorize the instant. 4.2.6. Main Button To start recording/stop recording and mark/confirm function. 4.2.7. Speaker To provide audio notifications. R1.61 8 Getac BWC BC-4K User Guide 4.2.8. Action Description Action State Audio Press Power button 1 sec Press Power button for 10 sec Wheel select Power on Power off Category Hello Goodbye Clarify Event-1 Event-
Event-. Event-64 Confirm Press REC button two times Start Recording Recording Press REC button 3 sec Press Power button Mode switch Mode switch Battery low at 5%, Shutdown at 1%
Put on dock Stop Recording Stop Recording Video Mark Mark Covert On Covert Off No sound Covert Off (or no sound) Battery Low Battery Low Battery Charge Battery Charge Memory full at 0byte remaining Memory Full Memory Full Memory low at 4GB remaining Memory Low Memory Low Press power button 1sec when REC Mute On Press power button 1sec when REC and Mute Off Mute On Mute Off mute on Press power button for 3 sec when pre-rec Audio only Audio Only or standby Press Power button 3 sec Server send live on Server send live off Recording Audio Stop Live On Live Off Audio Stop Live on Live off R1.61 9 Getac BWC BC-4K User Guide 4.3. BWC LED Indicator 4.3.1. Status LED Operation LED Green Solid Red Solid Red Normal Blinking Red Slow Blinking Operation Mode Available camera (Data Offloaded/Full Charged) Storage Full, Battery Low, OTA Normal Recording Audio only Recording, Red/Yellow Slow Blinking Audio mute Recording Yellow Fast Blinking Yellow Solid Offloading data Charging R1.61 10 Getac BWC BC-4K User Guide 4.4. Audio Prompt Operation Mode Beep Sound Audio Prompt Video Tag Storage Full Beep/Every press Beep/5 sec Storage Low<4GB Beep/5 sec with 10 times Buffer mode and WiFi connected Recording mode and WiFi connected Buffer mode and LTE connected Recording mode and LTE connected Beep * 2 within 1 second Beep * 2 within 1 second Beep * 2 within 1 second Beep * 2 within 1 second Power On Power Off Category Start Recording Stop Recording Video Mark Covert Off Battery Low Battery Charge Memory Full Memory Low Mute On Mute Off Audio only recording Audio Stop Live On Live Off Wifi On Hello Goodbye Depend on event Recording Stop Recording Mark Covert Off Battery Low Battery Charge Memory Full Memory Low Mute On Mute Off Audio Only Audio Stop Live On Live Off Wifi on R1.61 11 Getac BWC BC-4K User Guide 4.5. OLED Display 4.5.1 Icon Definition Function Icon Function Icon LTE Wi-Fi Wi-Fi Only Wi-Fi Off No SIM No Service Signal Low Signal Middle Signal High Wi-Fi On, No Connection Wi-Fi On, Connected Signal Low Wi-Fi On, Connected Signal Middle Wi-Fi On, Connected Signal High R1.61 12 Getac BWC BC-4K User Guide Function Icon Function Icon Bluetooth GPS Bluetooth Off Bluetooth On, Standby Bluetooth On, Connected GPS Off GPS On, No fixed GPS On, Fixed R1.61 13 Getac BWC BC-4K User Guide Function Icon Function Icon Storage Battery Storage Low < 4GB Battery Fully Charged Storage Full Battery Charging Battery Low < 5%
(0-5) Battery 25%(6-25) Battery 50%(26-50) Battery 75%(51-75) Battery 100%(76-100) Off Mode Charging R1.61 14 Getac BWC BC-4K User Guide Function Icon Function Icon Other Other APP Connecting Live Streaming On APP Connected Live Streaming Off Other Panic R1.61 15 4.5.2 Menu Operation Getac BWC BC-4K User Guide 4.5.2.1 Menu R1.61 16 Getac BWC BC-4K User Guide 4.5.2.2 Certification Information
(1) Turn the Wheel during Ready status
(2) Select System(8/8) column
(3) Press Power button to enter into 2nd level menu, then to select Certification R1.61 17 Getac BWC BC-4K User Guide Chapter 5: Management 5.1. Operation Introduction Automatic uploading is Quick, Secure and requires no action from the officer. With Getac Cloud, you can securely manage the digital assets obtained from in-car cameras, body worn cameras, interview rooms and other digital devices. Any digital video, image or document may be securely uploaded, browsed, viewed, classified and shared using only a web browser. Getac Enterprise software is one of the most powerful back-end video management tools in the industry. The highly scalable software provides dashboard overview, media management and remote management of all your systems. R1.61 18 Getac BWC BC-4K User Guide 5.2. Real time Monitoring The BWC can wirelessly transmit real-time footage when connected to the In-Car Video DVR or In-Car PC. This footage can then be further transmitted to the squad car computer or the police command center to be viewed by the commanding officer. True control means having access to the sensors and information you need to make quick, informed decisions. Getac Real Time Command allows your force to capture, record and store digital evidence crucial to the case. All so you can visualize and associate agency-unique and mission-specific data and sensors in a clear, easy-to-track format. This puts the right information in your hands so you can lead your force with actionable insights. R1.61 19 Getac BWC BC-4K User Guide 5.3. Instant tag Turning the Dial allows officers to classify incidents into one of 64 different preset classifications for quicker and easier access. The 64 preset BWC evidence categories can be specified for each department. Use the convenient category wheel to easily classify videos by up to four predefined incident types. Our mobile app allows you to view and organize videos on the device without downloading or breaking the chain of custody. R1.61 20 Getac BWC BC-4K User Guide 5.4. Mobile APP With the mobile Getac BWC App, Police officers can perform video playback and categorize the videos. Videos are not downloaded, but merely played off the BWC. 5.4.1. Remote Recording 5.4.2. Video Playback R1.61 21 5.4.3. Instant Category Getac BWC BC-4K User Guide R1.61 22 Getac BWC BC-4K User Guide Chapter 6: Troubleshooting If your issue is more detailed and has not been covered here, please check the rest of the website to see if it has been answered. www.getacvideo.com NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getacvideo.com. Notice
(1) For SIM slot replacement, please use dedicated hook in the shipping box. R1.61 23 Getac BWC BC-4K User Guide Chapter 7: Regulatory Information NOTE: Marking labels located on the exterior of your device indicate the regulations that your model complies with. Please check the marking labels on your device and refer to the corresponding statements in this chapter. Some notices apply to specific models only. Regulations Statements USA Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. Any changes or modifications not expressly approved by the party responsible for compliance could void the authority to operate equipment.A Please note: The use of a non-shielded interface cable with this equipment is prohibited. Company name: Getac Video Solution Inc. USA Address: Suite 460, 3600 American West Blvd. Bloomington, MN 55431 USA Phone: 833-820-5172 R1.61 24 Getac BWC BC-4K User Guide Industry Canada Statement RSS-Gen Issue This device complies with Industry Canadas licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. This equipment complies with Innovation, Science and Economic Development Canadas radiation exposure limits set forth for an uncontrolled environment. The End user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.The device is designed to meet the requirements for exposure to radio waves established by the Innovation, Science and Economic Development Canadas. These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use when properly worn on the body. Ce matriel rpond l'innovation, science et dveloppement conomique canada est l'exposition maximale fixe pour un autre environnement. L'utilisateur final doit suivre les instructions d'exploitation de l'exposition aux radiofrquences spcifiques pour satisfaire la conformit. Cet metteur ne doit pas tre situes ou oprant conjointement avec toute autre antenne ou l'metteur.Le dispositif est conu pour rpondre aux exigences de l'exposition aux ondes radio cre par la science et l'innovation, dveloppement conomique Canada. Ces exigences limite de sar de 1.6 W / kg en moyenne pour un gramme de tissu. La valeur der - sen vertu de cette norme plus leve au cours de la certification de produits dclars pour une utilisation bien ports sur le corps. CAN ICES-3 (A)/NMB-3(A) R1.61 25 Getac BWC BC-4K User Guide CAUTION:
Do not expose your skin to the BWC when operating it in a very hot or cold environment. The BWC can get uncomfortably warm when you use it in high temperatures. As a safety precaution in such a circumstance, do not place the BWC on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn. R1.61 26 Getac BWC BC-4K User Guide Safety Notices About the Battery If the battery is mishandled, it may cause fire, smoke or an explosion and the batterys functionality will be seriously damaged. The safety instructions listed below must be followed. Danger Do not immerse the battery with liquid such as water, sea water or soda. Do not charge/discharge or place the battery in high-temperature (more than 80 C / 176 F) locations, such as near a fire, heater, in a car in direct sunlight, etc. Do not use unauthorized chargers. Do not force a reverse-charge or a reverse-connection. Do not connect the battery with AC plug (outlet) or car plugs. Do not adapt the battery to unspecified applications. Do not short circuit the battery. Do not drop or subject the battery to impacts. Do not penetrate with a nail or strike with a hammer. Do not directly solder the battery. Do not disassemble the battery. Keep the battery away from an extremely low air pressure environment as it may result in an explosion or the leakage of flammable liquid or gas. Warning Keep the battery away from infants. Stop using the battery if there are noticeable abnormalities such as abnormal smell, heat, deformities, or discoloration. Stop charging if the charging process cannot be finished. In case of a leaking battery, keep the battery away from flames and do not touch it. Pack the battery tightly during transport. Caution Do not use the battery where static electricity (more than 100V) exists that might damage the protection circuit of the battery. When children are using the system, parents or adults must ensure that they are using the system and battery correctly. Keep the battery away from flammable materials during charging and discharging. R1.61 27 Getac BWC BC-4K User Guide In case lead wires or metal objects come out from the battery, you must seal and insulate them completely. Caution Texts Concerning Lithium Batteries R1.61 28 Getac BWC BC-4K User Guide Rating Label Information About the Input Input: 5V 3A 9V 2.2A R1.61 29