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USER MANUAL Rugged Mobile Computing Solutions February 2016 TRADEMARKS TRADEMARKS TRADEMARKS TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies. NOTENOTENOTENOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com. Table of Contents Table of Contents Table of Contents Table of Contents
.................................................. Getting Started ................................ Chapter 1 Getting Started Chapter 1
.................. 1111 Getting Started
.................. ............................... Chapter 1 Chapter 1 Getting Started
................................ ................. Getting the Tablet PC Running .......................................... 2 Unpacking .................................................................. 2 Installing the SIM Card (Optional) ................................. 3 Connecting to AC Power ............................................... 4 Using the Tether ......................................................... 5 Turning On and Off the Tablet PC ................................. 6 Taking a Look at the Tablet PC ........................................ 7 Front Components ........................................................ 7 Rear Components ....................................................... 10 Top Components ......................................................... 11 Bottom Components ..................................................... 12 Right-Side Components ................................................ 12 Operating Your Tablet PC ............................... Chapter 2 Operating Your Tablet PC Chapter 2
............................... 14141414 Operating Your Tablet PC
............................... Chapter 2 Chapter 2 Operating Your Tablet PC
............................... Navigating on the Screen................................................. 15 Using the Touchscreen ................................................. 15 Using the Dual Mode Display (Optional) ........................ 18 Using the Network Features ............................................. 19 Using the LAN (Optional) ........................................... 19 Using the WLAN ........................................................ 19 Using the BT Feature ..................................................... 21 Turning On/Off the BT Radio ....................................... 21 Connecting to another BT Device ................................... 21 Using the WWAN Feature (Optional) ............................... 23 Turning On/Off the WWAN Radio ................................. 23 Setting up a WWAN Connection ................................... 24 i
.............................................. Managing Power ................................ Chapter 3 Managing Power Chapter 3
.............. 25252525 Managing Power
.............. ............................... Chapter 3 Chapter 3 Managing Power
................................ ............. AC Adapter .................................................................. 26 Battery Pack ................................................................ 28 Charging the Battery Pack ........................................... 28 Initializing the Battery Pack .......................................... 29 Checking the Battery Level .......................................... 29 Battery Low Signals and Actions ................................... 30 Replacing the Battery Pack ........................................... 31 Second Battery Pack (Optional) .................................. 33 Power-Saving Tips ........................................................ 34 Expanding Your Tablet PC .............................. Chapter 4 Expanding Your Tablet PC Chapter 4
.............................. 35353535 Expanding Your Tablet PC
.............................. Chapter 4 Chapter 4 Expanding Your Tablet PC
.............................. Connecting a USB Device ............................................... 36 Connecting an Audio Device ............................................ 37 Connecting an HDMI Display Monitor ................................ 38 Connecting a Serial Device (Optional) ............................. 39 Using MicroSD Cards (Optional) ..................................... 40
............................................. Using BIOS Setup ................................ Chapter 5 Using BIOS Setup Chapter 5
............. 41414141 Using BIOS Setup
............. ............................... Chapter 5 Chapter 5 Using BIOS Setup
................................ ............ When and How to Use .................................................. 42 Menu Descriptions ......................................................... 43 Information Menu ....................................................... 43 Main Menu ............................................................... 43 Advanced Menu ......................................................... 43 Security Menu ........................................................... 44 Exit Menu ................................................................ 45
...................................... Using Getac Software ................................ Chapter 6 Using Getac Software Chapter 6
...... 47474747 Using Getac Software
...... ............................... Chapter 6 Chapter 6 Using Getac Software
................................ ..... OSD Control Panel ........................................................ 48 G-Manager .................................................................. 49 G-Camera (Optional) .................................................... 51 Using the Barcode Reader (Optional) .............................. 53
.................................... Care and Maintenance ................................ Chapter 7 Care and Maintenance Chapter 7
.... 55555555 Care and Maintenance
.... ............................... Chapter 7 Chapter 7 Care and Maintenance
................................ ... Taking Care of the Tablet PC ......................................... 56 Location Guidelines ..................................................... 56 ii General Guidelines ..................................................... 57 Cleaning Guidelines .................................................... 57 Battery Pack Guidelines .............................................. 58 Touchscreen Guidelines ............................................... 59 When Traveling .............................................................. 61
.............................................. Troubleshooting ................................ Chapter 8 Troubleshooting Chapter 8
.............. 62626262 Troubleshooting
.............. ............................... Chapter 8 Chapter 8 Troubleshooting
................................ ............. Preliminary Checklist ....................................................... 63 Solving Common Problems .............................................. 64 Battery Problems ........................................................ 64 BT Wireless Transmission Problems ............................... 64 Display Problems ....................................................... 65 Hardware Device Problems .......................................... 65 Power Management Problems ....................................... 66 Sensor Problems ........................................................ 67 Software Problems ..................................................... 68 Sound Problems ........................................................ 68 Startup Problems ....................................................... 68 WAN Problems .......................................................... 69 Other Problems ......................................................... 70 Resetting the Tablet PC .................................................. 71 System Recovery ........................................................... 72 Using the Driver Disc (Optional) ..................................... 73 Appendix A ............................................................... Specifications Appendix A Specifications Appendix A Appendix A Specifications Specifications 74747474 Appendix B Appendix B ........................................... Regulatory Information Regulatory Information Appendix B Appendix B Regulatory Information Regulatory Information 77777777 On the Use of the System ............................................. 78 Class B Regulations ................................................... 78 ANSI Warning ........................................................... 79 Safety Notices ........................................................... 80 On the Use of the RF Device ........................................ 83 USA and Canada Safety Requirements and Notices.......... 83 European Union CE Marking and Compliance Notices ....... 85 iii User Notification of Take-back Service .............................. 87 ENERGY STAR 6.1 ....................................................... 89 iv Chapter 1 Chapter 1 Chapter 1 Chapter 1 Getting Started Getting Started Getting Started Getting Started Congratulations on purchasing this rugged Tablet PC. This chapter first tells you step by step how to get the Tablet PC up and running. Then, you will find a section briefly introducing the external components of the Tablet PC. 1 Tablet PC Running Getting the Tablet PC Getting the Running Tablet PC Getting the Getting the Tablet PC Running Running Unpacking Unpacking Unpacking Unpacking NOTE: This packing list applies to standard models. Select models may have different items. After unpacking the shipping carton, you should find these standard items:
T800 Tablet PC
AC adapter
AC power cord
Stylus
Tether
Screen cleaning cloth
Document(s)
Driver disc (optional) Inspect all the items. If any item is damaged or missing, notify your dealer immediately. 2 talling the SIM Card (Optional) InsInsInsInstalling the SIM Card (Optional) talling the talling the SIM Card (Optional) SIM Card (Optional) 1. Locate the SIM card cover. Remove the cover by unfastening 4 screws. 2. Noting the orientation, slide the SIM card into place. 3. Replace the cover and secure with 4 screws. 3 Connecting to AC Power Connecting to AC Power Connecting to AC Power Connecting to AC Power It is suggested that you use AC power when starting up the Tablet PC for the very first time. 1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC
(). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 3. Power is being supplied from the electrical outlet to the AC adapter and onto your Tablet PC. Now, you are ready to turn on the Tablet PC. CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC adapters may damage the Tablet PC. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. 4 Using the Tether Using the Tether Using the Tether Using the Tether A tether is provided for attaching the stylus to your Tablet PC. 1. Insert one of the tethers loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 2. Insert the other loop end to the tether holder on the Tablet PC (as indicated by below). Then, insert the stylus end through the loop (as indicated by
below) and pull it tight. 5 Turning On and Off the Tablet PC Turning On and Off the Tablet PC Turning On and Off the Turning On and Off the Tablet PC Tablet PC Turning On Turning On Turning On Turning On Press the power button (
). The Windows operating system should start. Turning Off Turning Off Turning Off Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode:
To...To...To...To... Power off
(Shutdown) Tap
Power Shut down. Do this... Do this... Do this... Do this... Sleep Press the power button.*
-or-
Tap
Power Sleep. Hibernate By default, this option is not shown in the Start menu. If you want to use the feature, set up accordingly in Windows settings.
* Sleep is the default setting of the power button. You may change what the power button does in Windows settings. 6 Taking a Look at the Tablet PC Taking a Look at the Tablet PC Taking a Look at the Taking a Look at the Tablet PC Tablet PC NOTE: Depending on the model you purchased, the appearance of your Tablet PC may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors or devices inside. When not accessing a connector or device, make sure to close the cover completely for water-, dust-, and fire-proof integrity of your Tablet PC. (Engage the locking mechanism if existing.) Front Components Front Components Front Components Front Components Component Component Component Component RefRefRefRef
Speaker Speaker Speaker Speaker
Touchscreen Touchscreen Touchscreen Touchscreen
Camera Lens Camera Lens Camera Lens Camera Lens Description Description Description Description See Also See Also See Also See Also Sends out sound and voice from your Tablet PC. Displays and receives information for the Tablet PC. Allows you to use the camera function. When the camera lens is in use, the indicator beside it lights P. 15 P. 51 7 RefRefRefRef Component Component Component Component Description Description Description Description See Also See Also See Also See Also
(optional)
Indicators Indicators Indicators Indicators Power up. Lights blue when the power is on. Blinks blue when the system is in Sleep mode. Battery Battery Battery Battery Lights amber when the battery is being charged. P. 28 Lights green when charging is completed. Blinks green to indicate the batterys built-in high temperature protection mechanism is activated. CAUTION: Do not remove the battery during this period. Blinks red (once per second) when the batterys capacity is below 10%. P. 30 Blinks red rapidly (once per 0.5 second) when there is a thermal protection problem. Ask for repair service in case this happens. Blinks amber when the battery charging is in an abnormal state. Replace the battery in case this happens. RF (Radio RF (Radio RF (Radio RF (Radio Frequency) Frequency) Frequency) Frequency) Lights blue when the RF radio of any RF feature
(WLAN/BT/WWAN) is on.
Microphone Microphone Microphone Microphone
Light Sensor Light Sensor Light Sensor Light Sensor
Power Button Power Button Power Button Power Button
P1 Button Receives sound and voice to record voice. Senses the ambient light for automatic adjustments of the display backlight. Turns the power on or off. (The default off state is Sleep mode.) P. 6 Starts the G-Camera application. or P. 51 or 8 RefRefRefRef Component Component Component Component Description Description Description Description Serves as the trigger button for the barcode reader if your model has the barcode reader module. Can be changed to another set of predefined functions using G-Manager. Provides a keyboard key function for specific occasions.
P2 Button Opens or closes the OSD Control Panel. When pressed longer:
Serves as the CtrlCtrlCtrlCtrl+AltAltAltAlt+DelDelDelDel keyboard keys. Can be changed to another set of predefined functions using G-Manager. Provides a keyboard key function for specific occasions. Opens or closes the Start menu. Provides a keyboard key function for specific occasions. Increases the sound volume. Provides a keyboard key function for specific occasions. Decreases the sound volume. Provides a keyboard key function for specific occasions.
Windows Logo Windows Logo Windows Logo Windows Logo Button Button Button Button Volume Up Volume Up Volume Up Volume Up Button Button Button Button Volume Down Volume Down Volume Down Volume Down Button Button Button Button See Also See Also See Also See Also P. 53 P. 49 P. 75 P. 48 P. 71 P. 49 P. 75 P. 75 P. 75 P. 75 9 Rear Components Rear Components Rear Components Rear Components Component Component Component Component RefRefRefRef
ExExExExpansion pansion pansion pansion Connector Connector Connector Connector
SIM Card Cover SIM Card Cover SIM Card Cover SIM Card Cover
Flash Flash (optional) Flash Flash
Camera Lens Camera Lens Camera Lens Camera Lens
(optional)
Stylus/
Stylus/
Stylus/
Stylus/
Digitizer pen Digitizer pen Digitizer pen Digitizer pen Description Description Description Description Connect to a proprietary snap-on module such as:
- Second battery pack
- RFID and smart card reader
- Magnetic stripe card and smart card reader Inside is the SIM card slot (optional). Provides extra light when taking pictures. Allows you to use the camera function. When the camera lens is in use, the indicator beside it lights up. Serves as the input device by tapping on the touchscreen to make selections and enter information. See Also See Also See Also See Also P. 3 P. 51 P. 15 10
Battery Pack Battery Pack Battery Pack Battery Pack Supplies power to your Tablet PC when external power is not connected. P. 28 TopTopTopTop Components Components Components Components Component Component Component Component RefRefRefRef
Tether Holder Tether Holder Tether Holder Tether Holder Description Description Description Description For holding a tether (such as the stylus tether). There is one holder at each corner of the Tablet PC.
NoneNoneNoneNone See Also See Also See Also See Also P. 5 Or can be one of the below components depending on your model:
Serial Port Serial Port Serial Port Serial Port Connects a serial device. MicroSD Card Slot MicroSD Card Slot MicroSD Card Slot MicroSD Card Slot Accepts a microSD card for removable storage media. P. 39 P. 40 11 RJRJRJRJ----45454545 Connector Connector Connector Connector Connects the LAN cable. Barcode Reader Lens Scans and reads barcodes. P. 19 P. 53 Bottom Components Bottom Components Bottom Bottom Components Components Component Component Component Component RefRefRefRef
Antenna Antenna PPPPassassassass----
Antenna Antenna through (optional) through through through Description Description Description Description See Also See Also See Also See Also Connects to the docking station for using external GPS/WLAN/WWAN antenna. GPS WWAN WLAN
Docking Connector Docking Connector Connects to the docking station (available as Docking Connector Docking Connector an option).
Power Connector Power Connector Power Connector Power Connector Connects the AC adapter. P. 4 RighRighRighRightttt----Side Components Side Components Side Components Side Components 12 Component Component Component Component RefRefRefRef
Micro HDMI Micro HDMI Micro HDMI Micro HDMI Connector Connector Connector Connector
USB USB 3.0 3.0 3.0 3.0 PortPortPortPort USB USB
Combo Audio Combo Audio Combo Audio Combo Audio Connector Connector Connector Connector Description Description Description Description Connects a HDMI monitor or TV set. Connects a USB device. Connects a set of headphones or external speakers with amplifier. Supports a headset microphone with 4-pole TRRS 3.5mm jack. See Also See Also See Also See Also P. 38 P. 36 P. 37 13 Chapter 2 Chapter 2 Chapter 2 Chapter 2 Operating Your Operating Your Operating Your Operating Your Tablet PC Tablet PC Tablet PC Tablet PC This chapter provides information about the use of the Tablet PC. If you are new to Tablet PCs, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your Tablet PC. CAUTION:
Do not expose your skin to the Tablet PC when operating it in a very hot or cold environment.
The Tablet PC can get uncomfortably warm when you use it in high temperatures. As a safety precaution in such a circumstance, do not place the Tablet PC on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn. 14 Navigating on the Screen Navigating on the Screen Navigating on the Screen Navigating on the Screen The screen of your Tablet PC is touch-sensitive. You can control the location of the cursor/pointer on the screen using the included stylus or your finger to communicate with the Tablet PC. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use the included stylus or your finger. NOTE: An optical protection film has been attached to the screen before shipment. The film is a consumable, which will be worn out by possible scratches. You can purchase a new one when replacement is required. Using the Touchscreen Using the Touchscreen Using the Touchscreen Using the Touchscreen Your Tablet PC has a capacitive touchscreen. This type of touchscreen responds to objects that have conductive properties, such as fingertips and a capacitive-tipped stylus. By default settings, your touchscreen responds best to fingertips. If you prefer using a capacitive-tipped stylus (such as the one supplied with your model) or if you are wearing gloves, you should change the touchscreen settings to suit your scenario. Double-tap Touch Screen Mode on Windows desktop to open the settings menu and select one of the options (as shown below). This mode works best with fingertips. Select this if you are using a capacitive-tipped stylus. Select this if you are wearing gloves (referring to warm gloves or work gloves, not referring to touchscreen-capable gloves). 15 The following table shows how you use the touchscreen to obtain equivalent mouse functions. Term/Action Term/
Action Term/
Term/
Action Action Tap: Touch the screen once. Double-tap: Touch the screen twice rapidly. quivalent Mouse EEEEquivalent Mouse quivalent quivalent Mouse Mouse Function Function Function Function Click/Point Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag across the screen until reaching your destination. Drag Using MultiMultiMultiMulti----touch Gestures Using touch Gestures Using Using touch Gestures touch Gestures You can interact with your Tablet PC by placing two fingers on the screen. The movement of the fingers across the screen creates gestures, which send commands to the Tablet PC. Here are the multi-touch gestures that you can use:
Gestures Gestures Gestures Gestures Pan
(Scroll) Action Actionssss Action Action
( = finger down; = finger up)
( = finger down; = finger up)
( = finger down; = finger up)
( = finger down; = finger up) Descriptions Descriptions Descriptions Descriptions Use panning to see another part of a page that has scroll bars. or Drag 1 or 2 fingers up or down. 16 Gestures Gestures Gestures Gestures Zoom
(Pinch) Rotate Press and Tap Action Actionssss Action Action
( = finger down; = finger up)
( = finger down; = finger up)
( = finger down; = finger up)
( = finger down; = finger up) Descriptions Descriptions Descriptions Descriptions Use zooming to make an item (a photo for example) on the screen larger or smaller. The gesture works in applications that support mouse wheel zooming. Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter-
clockwise). The gesture works in applications that support the specific gesture. Use press and tap to access the shortcut menu. Move two fingers apart/toward each other. or Move two fingers in opposing directions.
-or-
Use one finger to pivot around another. Press on target and tap using a second finger. 17 Gestures Gestures Gestures Gestures Two-
finger Tap Flicks Action Actionssss Action Action
( = finger down; = finger up)
( = finger down; = finger up)
( = finger down; = finger up)
( = finger down; = finger up) Descriptions Descriptions Descriptions Descriptions The function is defined by applications that support the specific gesture. Tap two fingers at the same time (where the target is in the midpoint between the fingers). Make quick drag gestures in the desired direction. Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward. Using the Dual Mode Display (Optional) Using the Dual Mode Display (Optional) Using the Using the Dual Mode Display (Optional) Dual Mode Display (Optional) Dual mode display (if your model has the feature) incorporates both touchscreen and digitizer functions. The display is set to Touchscreen mode by default. Touchscreen mode provides all the functionalities that an ordinary touchscreen has. When the Tablet PC receives signals from the digitizer pen, the display automatically switches to Digitizer mode. You can move the cursor by bringing the digitizer pen close to the screen, without actually touching the screens surface. 18 Network Features Using the Network Using the Features Network Using the Using the Network Features Features Using the LANNNN (Optional) Using the LA
(Optional) Using the LA Using the LA
(Optional)
(Optional) To connect the network cable to the LAN module (if your model has the feature), connect one end of the LAN cable to the RJ-45 connector on the Tablet PC and the other end to the network hub. Using the WLAN Using the WLAN Using the WLAN Using the WLAN The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac, compatible with 802.11a/b/g/n. the WLAN Radio Turning Onnnn/O/O/O/Offffffff the WLAN Turning O Radio the WLAN Turning O Turning O the WLAN Radio Radio To turn on the WLAN radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Use the Airplane Mode button in the OSD Control Panel. For Windows 10: Tap mode. Slide the Airplane mode switch to the Off position.
Settings Network & Internet Airplane 2. If you have previously turned off the WLAN radio, use this method to turn it on. 19
Settings Network & Internet Wi-Fi. Slide the Wi-Fi switch to Tap the On position. To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. Connecting to a WLANLANLANLAN Network Connecting to a W Network Connecting to a W Connecting to a W Network Network 1. Make sure that the WLAN function is enabled (as described above). 2. Tap the network icon in the lower right of the task bar. 3. In the list of available wireless networks, tap a network, and then tap Connect Connect. Connect Connect 4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider
(ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help. NOTE: You can use Intel PROSet Wireless to take full advantage of the Wi-Fi capabilities of your Tablet PC. See the Help of the utility for instructions. 20 Using thethethethe BTBTBTBT Feature Using Feature Using Using Feature Feature The BT technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. the BTBTBTBT Radio On/Off the Turning On/Off Turning Radio the On/Off Turning Turning On/Off the Radio Radio To turn on the BT radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Use the Airplane Mode button in the OSD Control Panel. Tap
Settings Network & Internet Airplane mode. Slide the Airplane mode switch to the Off position. 2. If you have previously turned off the BT radio, use this method to turn it on. Tap
Settings Devices BT. Slide the BT switch to the On position. To turn off the BT radio:
You can turn off the BT radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. nother BTBTBTBT Device Connecting to aaaanother Connecting to Device nother Connecting to Connecting to nother Device Device 1. Make sure that the BT function is enabled (as described above). 2. Make sure that the target BT device is turned on, discoverable and within close range. (See the documentation that came with the BT device.) 3. Tap
Settings Devices BT. 4. Select the device you want to connect from the search results. 21 5. Depending on the type of BT device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the BT feature, see Windows online Help. 22 Feature ((((Optional WWAN Feature Using the WWAN Using the Optional)))) Optional Feature WWAN Using the Using the WWAN Feature Optional A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your Tablet PC supports 3G and 4G LTE. NOTE:
Your model only supports data transmission. Voice transmission is not supported.
For instructions on installing the SIM card, see Installing the SIM Card (Optional) in Chapter 1. On/Off the WWAN Radio Turning On/Off Turning the WWAN Radio On/Off Turning Turning On/Off the WWAN Radio the WWAN Radio To turn on the WWAN radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Use the Airplane Mode button in the OSD Control Panel. For Windows 10: Tap mode. Slide the Airplane mode switch to the Off position.
Settings Network & Internet Airplane 2. If you have previously turned off the WWAN radio, use this method to turn it on..
Settings Network & Internet Airplane mode. Slide the Cellular Tap switch to the On position. To turn off the WWAN radio:
You can turn off the WWAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. 23 SSSSeeeetting up a WWAN Connection tting up a WWAN Connection tting up a WWAN Connection tting up a WWAN Connection 1. Make sure that the SIM card is inserted and the WWAN function is enabled
(as described above). 2. Start the WWAN utility software (Skylight Skylight). Skylight Skylight 3. You can use the WWAN utility software to configure and use WWAN connections. See the online help for information. 24 Chapter 3 Chapter 3 Chapter 3 Chapter 3 Managing Power Managing Power Managing Power Managing Power Your Tablet PC operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way. 25 AC Adapter AC Adapter AC Adapter AC Adapter CAUTION:
The AC adapter is designed for use with your Tablet PC only. Connecting the AC adapter to another device can damage the adapter.
The AC power cord supplied with your Tablet PC is for use in the country where you purchased your Tablet PC. If you plan to go overseas with the Tablet PC, consult your dealer for the appropriate power cord.
When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the Tablet PC. A reverse procedure may damage the AC adapter or Tablet PC.
When unplugging the connector, always hold the plug head. Never pull on the cord. The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct Current) power because your Tablet PC runs on DC power, but an electrical outlet usually provides AC power. It also charges the battery pack when connected to AC power. The adapter operates on any voltage in the range of 100~240 V AC. 26 27 Battery Pack Battery Pack Battery Battery PackPack The battery pack is the internal power source for the Tablet PC. It is rechargeable using the AC adapter. NOTE: Care and maintenance information for the battery is provided in the Battery Pack Guidelines section in Chapter 7. Charging the Battery Pack Charging the Battery Pack Charging Charging the Battery Pack the Battery Pack NOTE:
Charging will not start if the batterys temperature is outside the allowed range, which is between 0 C (32 F) and 50 C (122 F). Once the batterys temperature meets the requirements, charging automatically resumes.
During charging, do not disconnect the AC adapter before the battery has been fully charged; otherwise you will get a prematurely charged battery.
The battery has a high temperature protection mechanism which limits the maximum charge of the battery to 80% of its total capacity in the event of high temperature conditions. In such conditions, the battery will be regarded as fully charged at 80% capacity.
The battery level may automatically lessen due to the self-discharge process (0.21% per day), even when the battery pack is fully charged (100%). This happens no matter if the battery pack is installed in the Tablet PC. To charge the battery pack, connect the AC adapter to the Tablet PC and an electrical outlet. The Battery Indicator ( ) on the Tablet PC glows amber to indicate that charging is in progress. You are advised to keep the Tablet PC power off while the battery is being charged. When the battery is fully charged, the Battery Indicator glows green. 28 It takes approximately 3 hours to fully charge the battery pack when the power is off and approximately 3.5 hours when the power is on (may need a longer charging time at lower temperatures). CAUTION: After the Tablet PC has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. Initializing the Battery Pack Initializing the Battery Pack Initializing the Battery Pack Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours. A software tool called Gauge Reset is provided for the purpose. Use the G-Manager program and select the Battery tab to find the tool. Checking the Battery Level Checking the Battery Level Checking the Battery Level Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the Tablet PC. The operating time of a fully charged battery pack depends on how you are using the Tablet PC. When your applications often access peripherals, you will experience a shorter operating time. By Operating System By Operating System By Operating System By Operating System You can check the approximate battery level using the battery meter function of the operating system. To read the battery level in Windows, tap the battery icon on the taskbar. 29 By Gas Gauge By Gas Gauge By Gas Gauge By Gas Gauge On the exterior side of the battery pack is a gas gauge for displaying the estimated battery charge. When the battery pack is not installed in the Tablet PC and you want to know the battery charge, you can press the switch to see the number of LEDs that light up. Each LED represents 20% charge. Switch Battery Low Signals and Actions Battery Low Signals and Actions Battery Low Battery Low Signals and Actions Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Icon Battery Icon Battery Icon Battery Icon Battery Level Battery Level Battery Level Battery Level Description Description Description Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the low-
battery level. Critically low The battery charge has reached the critical battery level. By default, Windows will display a notification and put your Tablet PC into Hibernation. When the battery is low, the Tablet PCs Battery Indicator ( ) also blinks red to alert you to take actions. 30 Always respond to low-battery by connecting the AC adapter, placing your Tablet PC in Hibernation mode, or turning off the Tablet PC. Replacing the Battery Pack Replacing the Battery Pack Replacing the Battery Pack Replacing the Battery Pack CAUTION:
There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the Tablet PC manufacturers battery. Discard used batteries according to the dealers instructions.
Do not attempt to disassemble the battery pack. 1. Slide the three battery latches to the unlocked position ( ). 31 2. Lift the battery pack off the compartment. 3. Fit another battery pack into place. 4. Slide the three latches to the locked position ( ). CAUTION: Make sure all the latches are correctly locked, not revealing the underneath red part. Correct Incorrect (revealing red part) 32 Second Battery Pack (Optional) Second Battery Pack (Optional) Second Second Battery Pack (Optional) Battery Pack (Optional) You can purchase a second battery pack, designed as a snap-on module, for extra battery power. The second battery pack can be charged individually with the AC adapter when it is not attached to the Tablet PC. When attached, it will be charged after the main battery pack is charged. 33 Power----Saving Tips Power Saving Tips Power Power Saving Tips Saving Tips Aside from enabling your Tablet PCs power saving mode, you can do your part to maximize the batterys operating time by following these suggestions.
Do not disable Power Management.
Decrease the LCD brightness to the lowest comfortable level.
Shorten the length of time before Windows turn off the display.
When not using a connected device, disconnect it.
Turn off the wireless radio if you are not using the wireless module (such as WLAN, BT, or WWAN).
Turn off the Tablet PC when you are not using it. 34 Chapter 4 Chapter 4 Chapter 4 Chapter 4 Expanding Your Expanding Your Tablet PC Tablet PC Expanding Your Expanding Your Tablet PC Tablet PC You can expand the capabilities of your Tablet PC by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. 35 Connecting a USB Device Connecting a USB Device Connecting a USB Device Connecting a USB Device Your Tablet PC has a USB 3.0 port for connecting a USB device, such as a digital camera, scanner, printer, modem, and mouse. USB 3.0 supports a transfer rate up to 5 Gbit/s. 36 Connecting an an an an Audio Device Connecting Audio Device Connecting Connecting Audio Device Audio Device For higher audio quality, you can send sound through an external audio device. The audio combo connector is the 4-pole TRRS 3.5mm type (Apple iPhone Recessed) so you can connect a compatible headset microphone. SAFETY WARNING:
To prevent possible hearing damage, do not listen at high volume levels for long periods. 37 HDMI Display Monitor Connecting annnn HDMI Display Connecting a Monitor HDMI Display Connecting a Connecting a HDMI Display Monitor Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your Tablet PC. Your Tablet PC has a micro HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. To switch the display output, use Windows Control Panel or OSD Control Panel. 38 Device (Optional) Connecting a Serial Device Connecting a Serial
(Optional) Device Connecting a Serial Connecting a Serial Device
(Optional)
(Optional) If your model has the RS232 serial port, you can connect a serial device such as a serial mouse or serial communication device. 39 s (Optional) Using MMMMicroicroicroicroSD SD SD SD CardCardCardCards (Opt Using ional) s (Opt Using Using s (Opt ional) ional) If your model has the microSD card reader, you can use microSD cards for removable storage media. To insert a microSD card:
1. Locate the microSD card reader. Open the cover. 2. Align the card with its connector pointing to the slot and the connector side facing back. Slide the card into the slot until it reaches the end. 3. Windows will detect the card and assign it a drive name. 4. Close the cover. To remove a microSD card:
File Explorer and tap Computer 1. Open File Explorer Computer. Computer File Explorer File Explorer Computer 2. Tap and hold the memory card icon and tap Eject Eject. Eject Eject 3. Open the cover. 4. Slightly push the card to release and then pull it out of the slot. 5. Close the cover. 40 Chapter 5 Chapter 5 Chapter 5 Chapter 5 Using BIOS Setup Using BIOS Setup Using BIOS Setup Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the Tablet PC. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your Tablet PC to identify the types of installed devices and establish special features. This chapter tells you how to use the BIOS Setup Utility. 41 and How to Use When When When When and How to Use and How and How to Use to Use You need to run BIOS Setup Utility when:
You see an error message on the screen requesting you to run BIOS Setup Utility.
You want to restore the factory default BIOS settings.
You want to modify some specific settings according to the hardware.
You want to modify some specific settings to optimize the system performance.
Settings Update & security Recovery. To run BIOS Setup Utility, tap Under Advanced startup, tap Restart now. In the boot options menu, tap Troubleshoot
Advanced options UEFI Firmware Settings. Tap Restart. NOTE:
The actual setting items on your model may differ from those described in this chapter.
If a setting item is not applicable to the current computer configuration, the item may be grayed out or may not be displayed in the menu. 42 Menu Descriptions Menu Descriptions Menu Descriptions Menu Descriptions Information Information MenuMenuMenuMenu Information Information The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The Asset Tag information appears when you have entered the asset number for this Tablet PC using the asset management program. The program is provided in the Asset tag folder of the Driver disc. Main Menu Main Menu Main Menu Main Menu The Main menu contains the various system settings. System Date sets the system date.
System Date System Date System Date System Time sets the system time.
System Time System Time System Time Advanced Menu Advanced Menu Advanced Menu Advanced Menu The Advanced menu contains the advanced settings.
Battery Mode allows you to choose between Performance and Balance. If battery life is your first priority, select Balance. If you need system performance more than battery life, select Performance. AC Initiation sets if connecting AC power will automatically start or resume the
AC Initiation AC Initiation AC Initiation system. Setup Virtualization Technology Setup
Virtualization Technology Virtualization Technology Setup Virtualization Technology Setup Intel(R) Virtualization Technology enables or disables Intel VT (Intel Intel(R) Virtualization Technology Intel(R) Virtualization Technology Intel(R) Virtualization Technology Virtualization Technology) feature which provides hardware support for processor virtualization. When enabled, a VMM (Virtual Machine Monitor) can utilize the additional hardware virtualization capabilities provided by this technology. 43 Graphics Setup
Graphics Setup Graphics Setup Graphics Setup Allocated sets the amount of pre-allocated (fixed) graphics memory DVMT PrePrePrePre----Allocated DVMT Allocated DVMT DVMT Allocated for use by the internal graphics device.
Device Configuration enables or disables several hardware components. The items available for setting depend on your model.
Screen Tapping for Boot Options sets if tapping the screen during startup will invoke the boot options menu which provides access to some pre-boot operations. If disabled, tapping the screen during startup has no effect to the systems booting process. Security Security MenuMenuMenuMenu Security Security The Security menu contains the security settings, which safeguard your system against unauthorized use. NOTE:
You can set the user password only when the supervisor password has been set.
If both the supervisor and user passwords are set, you can enter any of them for starting up the system and/or entering BIOS Setup. However, the user password only allows you to view/change the settings of certain items.
A password setting is applied right after it is confirmed. To cancel a password, leave the password empty by pressing the Enter key. Password sets the supervisor/user password. You can set Supervisor/User Password
SetSetSetSet Supervisor/User Password Supervisor/User Supervisor/User Password the supervisor/user password to be required for starting up the system and/or entering BIOS Setup. Password allows you to enable or disable the entering of password Power on Password
Power on Power on Password Power on Password for booting up your system. Secure Boot Configuration (This item appears only when the password has been
Secure Boot Configuration Secure Boot Configuration Secure Boot Configuration set.) 44
Secure Boot enables or disables Boot. Secure Boot is a feature that helps prevent unauthorized firmware, operating systems, or UEFI drivers from running at boot time. Delete all Security Boot keys deletes all secure boot variables. Restore Factory Defaults resets secure boot variables to manufacturing defaults TPM Setup Menu TPM Setup Menu TPM Setup Menu TPM Setup Menu TPM Support enables or disables TPM (Trusted Platform Module) support. TPM TPM Support TPM Support TPM Support
(Trusted Platform Module) is a component on your computers mainboard that is specifically designed to enhance platform security by providing a protected space for key operations and other security critical tasks. Status allows you to select between No Change and Clear. TPM Status Change TPM Change Status TPM Change Change TPM Status
Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system.
Boot Type Order determines the boot order. You can rearrange the order by dragging the boot device name up or down in the list.
Each boot device can be individually set to On or Off. If you want to exclude a boot device from the boot order, set the device to Off. Exit Menu Exit Menu Exit Menu Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your settings, you must save and exit so that the changes can take effect.
Saving Changes saves the changes you have made and exits BIOS Setup ExitExitExitExit Saving Changes Saving Changes Saving Changes Utility. Exit Discarding Changes exits BIOS Setup Utility without saving the changes you Exit Discarding Changes Exit Discarding Changes Exit Discarding Changes have made.
Defaultssss loads the factory default values for all the items. Load Setup Default Load Setup Default Load Setup Load Setup Default 45 Discard Changes restores the previous values for all the items.
Discard Changes Discard Changes Discard Changes Saves Changes saves the changes you have made.
Saves Changes Saves Changes Saves Changes 46 Chapter 6 Chapter 6 Chapter 6 Chapter 6 Using Using Getac Software Getac Software Using Using Getac Software Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly describes the programs. 47 OSD Control Panel OSD Control Panel OSD Control Panel OSD Control Panel The OSD (On Screen Display) Control Panel provides a user-friendly interface for you to quickly activate or operate certain functions on your Tablet PC with a simple tap of the screen. To open the OSD Control Panel, start the program named OSDC. OSDC. You can also press OSDC. OSDC. the P2 button on your Tablet PC to open it. The following screen appears. Help For detailed information on the program, see the programs online help. 48 GGGG----Manager Manager Manager Manager G-Manager is a unified user interface utility that allows you to view, manage, or configure your computer features. With G-Manager, you can perform all or some of the tasks listed below.
View system information.
Check the battery status and configure the battery.
Configure ECO modes (or called power profiles).
Set the touchscreen sensitivity mode.
View light sensor information (select models only).
Set if your system will switch to the external antenna when connected to the docking station (select models only).
Change the function of the hardware button.
Monitor the system.
View GPS information (select models only). Tap and hold the Getac Utility icon located on Windows taskbar and select G-Manager to start the program. The G-Manager window appears, containing several tabs. NOTE: Depending on your model, the actual items and information appearing on the screen may differ from those shown in this manual. 49 Help For detailed information on the program, see the programs online help. 50 GGGG----Camera (Optional) Camera (Optional) Camera (Optional) Camera (Optional) G-Camera is a geo-tagging camera application. Geographical information can be embedded into JPEG files as EXIF 2.2 metadata. NOTE: G-Camera uses the standard location service of Windows. To start the G-Camera application, select
All apps G-Camera. In the middle is the preview window with status display. At the two sides are various buttons. For detailed information on the program, see the programs online help. Tap
Help. (Internet connection is required.) 51 52 Barcode Reader (Optional) Using the Barcode Using the Reader (Optional) Barcode Using the Using the Barcode Reader (Optional) Reader (Optional) NOTE: For enhanced applications and customization of the module, contact your authorized Getac dealer. If your model has the barcode reader module, you can read barcodes of the following types:
Code 39
Code 128
EAN/JAN/UPC
GS1 Databar
Interleaved 2 of 5
PDF417
QR Code
Data Matrix
OCR To read barcodes:
1. Start your processing software and open a new or existing file. Place the insertion point (or called cursor) where you want the data to be entered. 2. Press and hold the Trigger button of your Tablet PC while aiming the green scan beam at the barcode. The beam should be centered over the barcode. Adjust the lens distance from the barcode, shorter for a smaller barcode and farther for a larger one. 53 Trigger button NOTE: If the code being scanned is highly reflective (e.g., laminated), it may be necessary to tilt the code +5 to prevent unwanted reflection. 3. Upon a successful scan, the system beeps and the scan beam turns off. The decoded barcode data will be entered into your processing software. 54 Chapter 7 Chapter 7 Chapter 7 Chapter 7 CarCarCarCareeee andandandand Maintenance Maintenance Maintenance Maintenance Taking good care of your Tablet PC will ensure a trouble-free operation and reduce the risk of damage to your Tablet PC. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling. 55 Taking Care of the Tablet PC Taking Care of the Tablet PC Taking Care of the Taking Care of the Tablet PC Tablet PC Location Guidelines Location Guidelines Location Location Guidelines Guidelines
For optimal performance, use the Tablet PC where the recommended temperature is between 0 C (32 F) and 50 C (122 F). (Actual operating temperature depends on product specifications.)
Avoid placing the Tablet PC in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Using in extreme environments for long periods can result in product deterioration and a shortened product life.
Operating in an environment with metallic dust is not allowed.
Place the Tablet PC on a flat and steady surface. Do not stand the Tablet PC on its side or store it in an upside-down position. A strong impact by dropping or hitting may damage the Tablet PC.
Do not cover or block any ventilation openings on the Tablet PC. For example, do not place the Tablet PC on a bed, sofa, rug, or other similar surface. Otherwise, overheating may occur that results in damage to the Tablet PC.
As the Tablet PC can become very hot during operation, keep it away from objects that are vulnerable to heat.
Keep the Tablet PC at least 13 cm (5 inches) away from electrical appliances that can generate a strong magnetic field such as a TV, refrigerator, motor, or a large audio speaker.
Avoid moving the Tablet PC abruptly from a cold to a warm place. A temperature difference of more than 10 C (18 F) may cause condensation inside the unit, which may damage the storage media. 56 General Guidelines General Guidelines General Guidelines General Guidelines
Do not place heavy objects on top of the Tablet PC as this may damage the display.
The screen surface is easily scratched. Avoid touching it with a sharp object such as a pen or pencil.
LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use.
To maximize the life of the backlight in the display, allow the backlight to automatically turn off as a result of power management.
Storage Device Retention service is not available to your Tablet PC model. In case you have to return your Tablet PC to Getac for replacing the storage device and you want to completely erase the hard drive data before returning it, you can use the erasing tool supplied by Getac. For information on the tool, please contact Getac by any of the below ways. URL: http://us.getac.com/contact/contact.html Telephone: 866-394-3822 (24/7) E-Mail: GetacSupport_US@getac.com Cleaning Guidelines Cleaning Guidelines Cleaning Cleaning Guidelines Guidelines
Never clean the Tablet PC with its power on.
Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the Tablet PC.
Gently wipe the display with a soft, lint-free cloth.
If water or liquid is split onto the Tablet PC, wipe it dry and clean when possible. Though your Tablet PC is water-proof, do not leave the Tablet PC wet when you can dry it. 57
If the Tablet PC gets wet where the temperature is 0C (32F) or below, freeze damage may occur. Make sure to dry the wet Tablet PC. Pack Guidelines Battery Pack Battery Guidelines PackPack Battery Battery Guidelines Guidelines
Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack.
The battery pack is a consumable product and the following conditions will shorten its life:
when frequently charging the battery pack when using, charging, or storing the battery in high temperature condition
To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature.
Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature range. A higher environment temperature will cause the battery packs temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range.
It is recommended that you do not charge the battery pack more than once a day. It is recommended that you charge the battery pack with the Tablet PCs power off.
To maintain the battery packs operating efficiency, store it in a cool dark place removed from the Tablet PC and with 30 % ~ 40 % charge remaining.
Important guidelines when using the battery pack. When installing or removing the battery pack take note of the following:
58 avoid installing or removing the battery pack when the Tablet PC is in Sleep mode. Abruptly removing the battery pack may cause loss of data or the Tablet PC may become unstable. avoid touching the battery pack terminals or damage may occur, thereby causing improper operation to it or the Tablet PC. The Tablet PCs input voltage and surrounding temperature will directly affect the battery packs charge and discharge time:
charging time will be prolonged when the Tablet PC is turned on. To shorten the charging time, it is recommended that you place the Tablet PC in Sleep or hibernation mode. a low temperature will prolong the charging time as well as hasten the discharge time.
When using battery power in an extremely low temperature environment, you may experience shortened operating time and incorrect battery level reading. This phenomenon comes from the chemical characteristics of batteries. The appropriate operating temperature for the battery is -10 C ~ 50 C (14 F ~ 122 F).
Do not leave the battery pack in storage for more than six months without recharging it. Touchscreen Guidelines Touchscreen Guidelines Touchscreen Touchscreen Guidelines Guidelines
Use the finger or the included stylus on the display. Using a sharp or metallic object other than your finger or stylus may cause scratches and damage the display, thereby causing errors.
Use a soft cloth to remove dirt on the display. The touchscreen surface has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface.
Turn off the Tablet PC power when cleaning the display. Cleaning the display with the power on may cause improper operation. 59
Do not use excessive force on the display. Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display.
Using the touchscreen during low temperature (less than 5 oC) may cause a slower response time, this is normal. A normal response time may be restored upon returning to room temperature.
When there is noticeable discrepancy in the operation of the touchscreen function
(wrong location on intended operation or improper display resolution), refer to the Windows online Help for instructions on recalibrating the touchscreen display. 60 When Traveling When Traveling When Traveling When Traveling
Before traveling with your Tablet PC, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data.
Make sure that the battery pack is fully charged.
Make sure that the Tablet PC is turned off.
Make sure that all the connector covers are closed completely to ensure the waterproof integrity.
Disconnect the AC adapter from the Tablet PC and take it with you. Use the AC adapter as the power source and as a battery-charger.
Hand-carry the Tablet PC. Do not check it in as luggage.
If you need to leave the Tablet PC in the car, put it in the trunk of the car to avoid exposing the Tablet PC to excessive heat.
When going through airport security, it is recommended that you send the Tablet PC and flash disks through the X-ray machine (the device you set your bags on). Avoid the magnetic detector (the device you walk through) or the magnetic wand (the handheld device used by security personnel). If you plan to travel abroad with your Tablet PC, consult your dealer for the appropriate AC power cord for use in your country of destination.
61 Chapter 8 Chapter 8 Chapter 8 Chapter 8 Troubleshooting Troubleshooting Troubleshooting Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems. 62 Preliminary Checklist Preliminary Checklist Preliminary Checklist Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem:
Try to isolate which part of the Tablet PC is causing the problem.
Make sure that you turn on all peripheral devices before turning on the Tablet PC.
If an external device has a problem, make sure that the cable connections are correct and secure.
Make sure that the configuration information is properly set in the BIOS Setup program.
Make sure that all the device drivers are correctly installed.
Make notes of your observations. Are there any messages on the screen? Do any indicators light? Do you hear any beeps? Detailed descriptions are useful to the service personnel when you need to consult one for assistance. If any problem persists after you follow the instructions in this chapter, contact an authorized dealer for help. 63 Solving Common Problems Solving Common Problems Solving Common Problems Solving Common Problems Battery Problem Battery Problemssss Battery Problem Battery Problem The battery does not charge (Battery indicator does not light amber).
Make sure that the AC adapter is properly connected.
Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature.
If the battery doesn't charge after it has been stored in very low temperatures, try disconnecting and reconnecting the AC adapter to solve the problem.
Make sure that the battery pack is installed correctly.
Make sure that the battery terminals are clean. The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not be charged to its full potential. Initialize the battery to solve the problem. The battery operating time indicated by the battery meter does not match the actual operating time.
The actual operating time can be different from the estimated time, depending on how you are using the Tablet PC. If the actual operating time is much less than the estimated time, initialize the battery. Wireless Transmission Problems BT Wireless Transmission Problems Wireless Transmission Wireless Transmission Problems Problems I cannot connect to another device with BT wireless technology.
Make sure that both devices have activated BT feature.
Make sure that the distance between the two devices is within the limit and that there are no walls or other obstructions between the devices. 64
Make sure that the other device is not in Hidden mode.
Make sure that both devices are compatible. Display Problems Display Problems Display Problems Display Problems Nothing appears on the screen.
During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back.
The brightness level might be too low. Increase the brightness. The characters on the screen are dim.
Adjust the brightness and/or contrast. The display brightness cannot be increased.
As a protection, the display brightness will be fixed at a low level when the surrounding temperature is too high or too low. It is not a malfunction in this situation. Bad dots appear on the display at all times.
A small number of missing, discolored, or bright dots on the screen are an intrinsic characteristic of TFT LCD technology. It is not regarded as a LCD defect. Clouding (or called mura) happens on the screen when you exert forces on the left or right side of the LCD frame.
This is a normal phenomenon, not a defect. Hardware Device Problems Hardware Device Problems Hardware Device Problems Hardware Device Problems The Tablet PC does not recognize a newly installed device.
The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type. 65
Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.)
Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.)
Check the cables or power cords for correct connections.
For an external device that has its own power switch, make sure that the power is turned on. Power Management Problems Power Management Problems Power Management Problems Power Management Problems The Tablet PC does not enter Sleep or Hibernation mode automatically.
If you have a connection to another computer, the Tablet PC does not enter Sleep or Hibernation mode if the connection is actively in use.
Make sure that the Sleep or Hibernation time-out is enabled. The Tablet PC does not enter Sleep or Hibernation mode immediately.
If the Tablet PC is performing an operation, it normally waits for the operation to finish. The Tablet PC does not resume from Sleep or Hibernation mode.
The Tablet PC automatically enters Sleep or Hibernation mode when the battery pack is empty. Do any one of the following:
Connect the AC adapter to the Tablet PC. Replace the empty battery pack with a fully charged one. 66 Sensor Problems Sensor Problems Sensor Sensor Problems Problems The built-in digital compass doesnt seem to be accurate.
Rotating the display can affect the accuracy of the digital compass. This is normal, not a malfunction. The sensors for the compass require periodic recalibration. Follow this method to recalibrate the sensors:
1. Make sure you are far away from any large metal objects or magnetic fields. 2. Start an application that utilizes the digital compass. 3. Hold the Tablet PC level with the horizon, with the LCD side facing up. 4. Rotate the Tablet PC 360 at least three times around each axis (X, Y, and Z) as shown below. 67 Software Problems Software Problems Software Problems Software Problems An application program does not work correctly.
Make sure that the software is correctly installed.
If an error message appears on the screen, consult the software programs documentation for further information.
If you are sure the operation has stop, reset the Tablet PC. Sound Problems Sound Problems Sound Problems Sound Problems No sound is produced.
Make sure that the volume control is not set too low. Increase the volume.
Make sure that the sound is not muted.
Make sure that the Tablet PC is not in Sleep mode.
If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced.
Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound. Startup Problems Startup Problems Startup Problems Startup Problems When you turn on the Tablet PC, it does not respond and the Power Indicator does not light green.
If you are using an external AC power, make sure that the AC adapter is correctly and securely connected. If so, make sure that the electrical outlet works properly.
If you are using the battery power, make sure that the battery is not discharged. 68 When you turn on the Tablet PC, it stops after POST.
Reset your Tablet PC. WAN Problems WAN Problems WAN Problems WAN Problems I cannot use the WLAN feature.
Make sure that the WLAN feature is turned on. Transmission quality is poor.
Your Tablet PC may be in an out-of-range situation. Move your Tablet PC closer to the Access Point or another WLAN device it is associated with.
Check if there is high interference around the environment and solve the problem as described next. Radio interference exists.
Move your Tablet PC away from the device causing the radio interference such as microwave oven and large metal objects.
Plug your Tablet PC into an outlet on a different branch circuit from that used by the affecting device.
Consult your dealer or an experienced radio technician for help. I cannot connect to another WLAN device.
Make sure that the WLAN feature is turned on.
Make sure that the SSID setting is the same for every WLAN device in the network.
Your Tablet PC is not recognizing changes. Restart the Tablet PC.
Make sure that the IP address or subnet mask setting is correct. 69 I cannot communicate with the computer in the network when Infrastructure mode is configured.
Make sure that the Access Point your Tablet PC is associated with is powered on and all the LEDs are working properly.
If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel.
Your Tablet PC may be in an out-of-range situation. Move your Tablet PC closer to the Access Point it is associated with.
Make sure that your Tablet PC is configured with the same security option
(encryption) to the Access Point.
Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network.
Reconfigure and reset the Access Point. I cannot access the network.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
You have moved out of range of the network.
Turn off power management. Other Problems Other Problems Other Other Problems Problems The date/time is incorrect.
Correct the date and time via the operating system or BIOS Setup program.
After you have performed everything as described above and still have the incorrect date and time every time you turn on the Tablet PC, the RTC
(Real-Time Clock) battery is at the end of its life. Call an authorized dealer to replace the RTC battery. 70 the Tablet PC Resettingtingtingting the Reset Tablet PC the Reset Reset the Tablet PC Tablet PC You may have to reset (reboot) your Tablet PC on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the restart function of the operating system, reset the Tablet PC. Reset the Tablet PC by any one of these methods:
Press and hold the PPPP2222 button for more than 2 seconds. This opens the CtrlCtrlCtrlCtrl----AltAltAltAlt----DelDelDelDel screen where you can select actions including Restar Restartttt. Restar Restar If the above action does not work, press and hold the power button for more than 5 seconds to force the system to turn off. Then turn on the power again.
71 System Recovery System Recovery System Recovery System Recovery Tap
Settings Update & security. You have several options.
System Restore This option allows you to restore Windows to an earlier point in time if you have created a restore point.
Recover from a drive If you have created a recovery drive on Windows 10, you can use the recovery drive to reinstall Windows
Reset this PC This option allows you to reinstall Windows with or without keeping your files. See Microsoft website for more information. NOTE: System recovery for Windows 10 typically will take several hours to complete. 72 Using the Driver Disc (Optional) Using the Driver Disc
(Optional) Using the Driver Disc Using the Driver Disc
(Optional)
(Optional) NOTE: You can download the latest drivers and utilities from Getac website at http://www.getac.com Support. The Driver disc contains drivers and utilities required for specific hardware in your Tablet PC. Since your Tablet PC comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc. In case you want to manually install Windows, you will have to install the drivers and utilities one by one after installing Windows. To manually install drivers and utilities:
1. Start up the Tablet PC. 2. Prepare an external CD/DVD drive (with USB connection). Connect the drive to your Tablet PC. Wait for the Tablet PC to recognize the drive. 3. Insert the Driver disc. Make sure you use the disc that matches the Windows version of your Tablet PC. 4. The autorun program should automatically start. You will see the installation menu. Tap NEXT to go to the next page if there is more than one. 5. To install a driver or utility, just tap the particular button and follow the onscreen instructions to complete the installation. 73 Appendix A Appendix A Appendix A Appendix A Specifications Specifications Specifications Specifications NOTE: Specifications are subject to change without any prior notice. Parts Parts Parts Parts Specifications Specifications Specifications Specifications CPU BIOS RAM Intel Cherry Trail-Z8700, 1MB cache Insyde, Flash EEPROM, supporting UEFI 4GB/8GB LPDDR3 Video Controller UMA - Intel HD Graphics Display Panel 8.1-inch (16:10) TFT LCD, 1280 x 800 resolution, light sensor, sunlight readable, dimmer mode, blackout mode, 600 Nits Touchscreen Capacitive multi-touch screen - 10 point, glove enabled touch, palm rejection, water rejection (large area of spilled water will not be registered as input) Option: Digitizer Audio Features Azalia, High Definition audio Speaker 1.5W x 1 Microphone Integrated microphone Storage Device eMMC, 64GB/ 128GB I/O ports Standard USB 3.0, combo audio (4-pole TRRS 3.5mm type), micro HDMI, Docking, Expansion 74 Parts Parts Parts Parts Optional Specifications Specifications Specifications Specifications One of the below options on the top side:
RS232 / RJ-45 / microSD / barcode reader LAN (option) 10/100/1000 Mbps Ethernet Wireless LAN + BT Intel 7265 2x2 802.11 AC + BT 4.0 combo GPS (option) UART WWAN (option) 3G/4G LTE Camera (option) Front: FHD Rear: 8M pixel, autofocus, LED, video capture Power AC adapter Universal 65 W; input: 100240 V, 50/60 Hz; output:
19V Battery pack Lithium-ion Prismatic type, 4-cell Dimension (LxWD) 227 x 150 x 23.7 mm (8.93 5.90 0.93 inch) Weight 950 g (2.09 lb) Functions on Special Occasions Button Functions Button on Special Occasions Functions Button Button Functions on Special Occasions on Special Occasions On POST/BIOS Setup/Non-ACPI occasions, the five hardware buttons provide keyboard key functions as described below. Button Button Button Button Function Function Function Function Tab Esc Enter Up 75 Button Button Button Button Function Function Function Function Down 76 Appendix B Appendix B Appendix B Appendix B Regulatory Information Regulatory Information Regulatory Regulatory Information Information This appendix provides regulatory statements and safety notices on your Tablet PC. NOTE: Marking labels located on the exterior of your Tablet PC indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only. 77 On the Use of the System On the Use of the System On the Use of the System On the Use of the System Class B Regulations Class B Regulations Class B Regulations Class B Regulations USAUSAUSAUSA Federal Communications Commission Radio Frequency Interference Statement NOTE:
NOTE:
NOTE:
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment. Please note:
Please note:
Please note:
Please note:
The use of a non-shielded interface cable with this equipment is prohibited. 78 Canada Canada Canada Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numrique de Classe B respecte toutes les exigences du Rglement Canadien sur le matriel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de la classe B prescrites dans le Rglement sur le brouillage radiolectrique dict par le ministre des Communications du Canada. ANSI Warning ANSI Warning ANSI Warning ANSI Warning Equipment approved for ANSI/ISA 12.12.01, Nonincendive Electrical Equipment for use in Class 1, Division 2, Group A, B, C, and D. Maximum ambient temperature: -25C55C
WARNING: To prevent ignition of a hazardous atmosphere, batteries must only be changed or charged in an area known to be non-hazardous.
EXPLOSION HARZARD WARNING: External connections/hubs through the connectors as mentioned (USB connector, Ethernet connector, serial port, power supply connector, microphone jack, headphones jack, and buttons/
switches) are not to be used in a hazardous location.
Power adapter shall not be used in hazardous locations. 79 Safety Notices Safety Notices Safety Notices Safety Notices About the Battery About the Battery About the Battery About the Battery Caution Texts Concerning Lithium Batteries DANISH DANISH DANISH DANISH ADVARSEL! Lithiumbatteri Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type. Levr det brugte batteri tilbage til leverandren. NORWEGIAN NORWEGIAN NORWEGIAN NORWEGIAN ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. SWEDISH SWEDISH SWEDISH SWEDISH VARNING: Explosionsfara vid felaktigt batteribyte. Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvnt batteri enligt fabrikantens instruktion. FINNISH FINNISH FINNISH FINNISH VAROITUS: Paristo voi rjht, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH ENGLISH ENGLISH ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. DEUTSCH DEUTSCH DEUTSCH DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. 80 FRENCH FRENCH FRENCH FRENCH ATTENTION: II y a danger dexplosion sil y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du mme type ou dun type quivalent recommand par le constructeur. Mettre au rebut les batteries usages conformment aux instructions du fabricant. Attention (for USA Users) The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal. About the AC Adapter About the AC Adapter About the AC Adapter About the AC Adapter
Use only the AC adapter supplied with your Tablet PC. Use of another type of AC adapter will result in malfunction and/or danger.
Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet.
Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case.
Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging.
Do not use the adapter if the cord becomes damaged.
Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture. 81 82 the RF Device On the Use of the On the Use of RF Device the On the Use of On the Use of the RF Device RF Device USA and Canada Safety Requirements and Notices USA and Canada Safety Requirements and Notices USA and Canada Safety Requirements and Notices USA and Canada Safety Requirements and Notices Radio Frequency Interference Requirements and SAR Radio Frequency Interference Requirements and SAR Radio Frequency Radio Frequency Interference Requirements and SAR Interference Requirements and SAR This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operations in the 5.15-5.25GHz band are restricted to indoor usage only. EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation. The FCC limits are designed to provide reasonable protection against harmful interference when the equipment is installed and used in accordance with the instruction manual and operated in a commercial environment. However, there is 83 no guarantee that interference will not occur in a particular commercial installation, or if operated in a residential area. If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the users own expense. The user is encouraged to try one or more of the following corrective measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help. CAUTION: The Part 15 radio device operates on a non-interference basis with other CAUTION:
CAUTION:
CAUTION:
devices operating at this frequency. Any changes or modification to said product not expressly approved by the manufacturer could void the users authority to operate this device. Canada Radio Frequency Interference Requirements Canada Radio Frequency Interference Requirements Canada Radio Frequency Interference Requirements Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment
(or its transmit antenna) that is installed outdoors is subject to licensing. Pour empcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit tre utilis l'intrieur et devrait tre plac loin des fentres afin de fournir un cran de blindage maximal. Si le matriel (ou son antenne d'mission) est install l'extrieur, il doit faire l'objet d'une licence. 84 European Union European Union CE Marking and Compliance CE Marking and Compliance European Union European Union CE Marking and Compliance CE Marking and Compliance Notices Notices Notices Notices Statements of Compliance Statements of Compliance Statements of Compliance Statements of Compliance English English English English This product follows the provisions of the European Directive 1999/5/EC. Danish Danish Danish Danish Dette produkt er i overensstemmelse med det europiske direktiv 1999/5/EC. Dutch Dutch Dutch Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999/5/EC. Finnish Finnish Finnish Finnish Tm tuote noudattaa EU-direktiivin 1999/5/EC mryksi. French French French French Ce produit est conforme aux exigences de la Directive Europenne 1999/5/EC. German German German German Dieses Produkt entspricht den Bestimmungen der Europischen Richtlinie 1999/5/EC. Greek Greek Greek Greek To 1999/5/EC. Icelandic Icelandic Icelandic Icelandic essi vara stenst regluger Evrpska Efnahags Bandalagsins nmer 1999/5/EC. Italian Italian Italian Italian Questo prodotto conforme alla Direttiva Europea 1999/5/EC. Norwegian Norwegian Norwegian Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. 85 Portuguese Portuguese Portuguese Portuguese Este produto cumpre com as normas da Diretiva Europia 1999/5/EC. Spanish Spanish Spanish Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Swedish Swedish Swedish Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Restrictions Restrictions Restrictions Restrictions This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range. 86 User Notification of TakeTakeTakeTake----back Service User Notification of back Service User Notification of User Notification of back Service back Service To Institutional (B2B) Users in United States:
Getac believes in providing our institutional customers with easy-to-use solutions to recycle your Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible. Getac works with recycling vendors with the highest standards for protecting our environment, ensuring worker safety, and complying with global environmental laws. Our commitment to recycling our old equipment grows out of our work to protect the environment in many ways. Please see the product type below for information on Getac product, battery and packaging recycling in USA.
For Product Recycling:
Your portable Getac products contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. Getac provides a free take-back service for recycling your Getac products. Our electronics recycler will provide competitive bids for recycling non-Getac products as well. For Battery Recycling:
The batteries used to power your portable Getac products contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. Getac provides a free take-back service for recycling your batteries from Getac products. For Packaging Recycling:
Getac has chosen the packaging materials used to transport our products carefully, to balance the requirements of shipping the product to you safely while minimizing the amount of material used. The materials used in our packaging are designed to be recycled locally. 87 If you have the above for recycling, please contact our recycler, All Green Electronics Recycling, LLC. For more information on recycling, visit the website http://www.allgreenrecycling.com. 88 ENERGY STAR ENERGY STAR 6.16.16.16.1 ENERGY STAR ENERGY STAR ENERGY STAR is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR related information from http://www.energystar.gov. As an ENERGY STAR Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. An ENERGY STAR qualified computer uses 70 % less electricity than computers without enabled power management features. Earning the EEEENERGY NERGY SSSSTARTARTARTAR Earning the NERGY Earning the Earning the NERGY
When every home office is powered by equipment that has earned the ENERGY STAR, the change will keep over 289 billion pounds of greenhouse gases out of the air.
If left inactive, ENERGY STAR qualified computers enter a low-power mode and may use 15 watts or less. New chip technologies make power management features more reliable, dependable, and user-friendly than even just a few years ago. 89
Spending a large portion of time in low-power mode not only saves energy, but helps equipment run cooler and last longer.
Businesses that use ENERGY STAR enabled office equipment may realize additional savings on air conditioning and maintenance.
Over its lifetime, ENERGY STAR qualified equipment in a single home office
(e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years.
Power management (sleep settings) on computers and monitors can result in much savings annually. Remember, saving energy prevents pollution Remember, saving energy prevents pollution Remember, saving energy prevents pollution Remember, saving energy prevents pollution Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution. By using less energy, these products help lower consumers utility bills, and prevent greenhouse gas emissions. Getac Product Compliance Getac Product Compliance Getac Product Compliance Getac Product Compliance All Getac products with ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. As recommended by the ENERGY STAR program for optimal energy savings, the computer is automatically set to sleep after 15 minutes (in battery mode) and 30 minutes (in AC mode) of user inactivity. To wake up the computer, press the power button. If you want to configure power management settings such as inactivity time and ways to initiate/end Sleep mode, go to Power Options by right-clicking the battery icon on the Windows taskbar and then selecting Power Options in the pop-up menu. Please visit http://www.energystar.gov/powermanagement for detail information on power management and its benefits to the environment. 90
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Community Reference Design TRF7970A Multiprotocol Fully Integrated 13.56-MHz RFID and Near Field Communication
(NFC) Transceiver IC TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 1 Device Overview 1.1 1 Features Supports Near Field Communication (NFC) Standards NFCIP-1 (ISO/IEC 18092) and NFCIP2
(ISO/IEC 21481) Completely Integrated Protocol Handling for ISO15693, ISO18000-3, ISO14443A/B, and FeliCa Integrated Encoders, Decoders, and Data Framing for NFC Initiator, Active and Passive Target Operation for All Three Bit Rates (106 kbps, 212 kbps, 424 kbps) and Card Emulation RF Field Detector With Programmable Wake-Up Levels for NFC Passive Transponder Emulation Operation RF Field Detector for NFC Physical Collision Avoidance. Integrated State Machine for ISO14443A Anticollision (Broken Bytes) Operation
(Transponder Emulation or NFC Passive Target) Input Voltage Range: 2.7 VDC to 5.5 VDC 1.2 Applications Programmable Output Power: +20 dBm (100 mW),
+23 dBm (200 mW) Programmable I/O Voltage Levels From 1.8 VDC to 5.5 VDC Programmable System Clock Frequency Output
(RF, RF/2, RF/4) from 13.56-MHz or 27.12-MHz Crystal or Oscillator Integrated Voltage Regulator Output for Other System Components (MCU, Peripherals, Indicators), 20 mA (Max) Programmable Modulation Depth Dual Receiver Architecture With RSSI for Elimination of "Read Holes" and Adjacent Reader System or Ambient In-Band Noise Detection Programmable Power Modes for Ultra Low-Power System Design (Power Down <1 A) Parallel or SPI Interface (With 127-Byte FIFO) Temperature Range: 40C to 110C 32-Pin QFN Package (5 mm x 5 mm) Mobile Devices (Tablets, Handsets) Secure Pairing ( Bluetooth, Wi-Fi, Other Paired Short-Range Wireless Communication Tasks
(Firmware Updates) Wireless Networks) Product Identification or Authentication Public Transport or Event Ticketing Medical Equipment or Consumables Passport or Payment (POS) Reader Systems Access Control, Digital Door Locks Sharing of Electronic Business Cards 1.3 Description The TRF7970A device is an integrated analog front end and data-framing device for a 13.56-MHz RFID and Near Field Communication (NFC) system. Built-in programming options make the device suitable for a wide range of applications for proximity and vicinity identification systems. The device can perform in one of three modes: RFID and NFC reader, NFC peer, or in card emulation mode. Built-in user-configurable programming options make the device suitable for a wide range of applications. The TRF7970A device is configured by selecting the desired protocol in the control registers. Direct access to all control registers allows fine tuning of various reader parameters as needed. Documentation, reference designs, EVM, and source code TI MSP430 MCUs or ARM MCUs are available. PART NUMBER TRF7970ARHB Device Information PACKAGE VQFN (32) BODY SIZE 5 mm x 5 mm 1 An IMPORTANT NOTICE at the end of this data sheet addresses availability, warranty, changes, use in safety-critical applications, intellectual property matters and other important disclaimers. PRODUCTION DATA. TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 1.4 Functional Block Diagram Figure 1-1 shows the block diagram. RX_IN1 MUX RX_IN2 VDD_PA GAIN RSSI
(AUX) PHASE &
AMPLITUDE DETECTOR RF LEVEL DETECTOR RSSI
(EXTERNAL) PHASE &
AMPLITUDE DETECTOR GAIN RSSI
(MAIN) FILTER
& AGC ISO PROTOCOL HANDLING DIGITIZER DECODER LOGIC STATE CONTROL LOGIC
[CONTROL REGISTERS &
COMMAND LOGIC]
MCU INTERFACE L E V E L S H F T E R I TX_OUT TRANSMITTER ANALOG FRONT END FRAMING BIT FRAMING 127-BYTE FIFO VSS_PA EN EN2 ASK/OOK MOD OSC_IN OSC_OUT DIGITAL CONTROL STATE MACHINE CRYSTAL OR OSCILLATOR TIMING SYSTEM SERIAL CONVERSION CRC & PARITY VOLTAGE SUPPLY REGULATOR SYSTEMS
(SUPPLY REGULATORS AND REFERENCE VOLTAGES) Figure 1-1. Block Diagram www.ti.com VDD_I/O I/O_0 I/O_1 I/O_2 I/O_3 I/O_4 I/O_5 I/O_6 I/O_7 IRQ SYS_CLK DATA _CLK VIN VDD_A BAND_GAP VSS_A VDD_RF VSS_RF VDD_X VSS VSS_D 2 Device Overview Copyright 20112014, Texas Instruments Incorporated Submit Documentation Feedback Product Folder Links: TRF7970A www.ti.com TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 Table of Contents 5 1.4 1.3 1.2 1.1 1 Device Overview ......................................... 1 Features .............................................. 1 Applications........................................... 1 Description............................................ 1 Functional Block Diagram ............................ 2 2 Revision History ......................................... 4 3 Device Characteristics.................................. 5 Terminal Configuration and Functions.............. 6 4 Pin Assignments...................................... 6 4.1 Terminal Functions ................................... 7 4.2 Specifications ............................................ 9 Absolute Maximum Ratings .......................... 9 5.1 Recommended Operating Conditions ................ 9 Electrical Characteristics ............................ 10 Handling Ratings .................................... 11 Thermal Characteristics............................. 11 Switching Characteristics ........................... 11 6 Detailed Description ................................... 12 Overview ............................................ 12 System Block Diagram.............................. 15 Power Supplies...................................... 15 Receiver Analog Section .......................... 21 Receiver Digital Section........................... 22 Oscillator Section ................................... 27 Transmitter Analog Section ....................... 28 5.6 5.2 5.3 5.4 5.5 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.9 6.8 Transmitter Digital Section ........................ 28 Transmitter External Power Amplifier and Subcarrier Detector ................................. 29 6.10 TRF7970A IC Communication Interface ............ 30 6.11 Special Direct Mode for Improved MIFARE Compatibility......................................... 48 6.12 NFC Modes.......................................... 48 6.13 Direct Commands from MCU to Reader ............ 51 6.14 Register Description................................. 55 7 Application Schematic and Layout 7.4 7.3 7.2 Considerations.......................................... 75 7.1 TRF7970A Reader System Using Parallel Microcontroller Interface............................. 75 TRF7970A Reader System Using SPI With SS Mode ................................................ 76 Layout Considerations .............................. 77 Impedance Matching TX_Out (Pin 5) to 50 ...... 77 Reader Antenna Design Guidelines ................ 79 8 Device and Documentation Support ............... 80 Documentation Support ............................. 80 Community Resources .............................. 80 Trademarks.......................................... 80 Electrostatic Discharge Caution..................... 80 Glossary ............................................. 80 7.5 8.1 8.2 8.3 8.4 8.5 9 Mechanical Packaging and Orderable Information .............................................. 80 Packaging Information .............................. 80 9.1 Copyright 20112014, Texas Instruments Incorporated Table of Contents 3 Submit Documentation Feedback Product Folder Links: TRF7970A TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 2 Revision History www.ti.com NOTE: Page numbers for previous revisions may differ from page numbers in the current version. Changes from Revision J (February 2014) to Revision K Page Changed Figure 1-1 to show 127-byte FIFO...................................................................................... 2 Moved Section 3 ...................................................................................................................... 5 Changed title of Section 4 .......................................................................................................... 6 Changed title of Section 5 ........................................................................................................... 9 Added ASK/OOK and MOD to VIL and VIH ........................................................................................ 9 Moved Section 5.3 .................................................................................................................. 10 Changed VDD_A TYP value from 3.5 V to 3.4 V ................................................................................. 10 Moved Section 5.4 .................................................................................................................. 11 Added V(ESD) MIN values, test specifications, and notes....................................................................... 11 Changed title of Section 5.5 from Dissipation Ratings to Thermal Characteristics......................................... 11 Moved Section 5.6 .................................................................................................................. 11 Changed title of Section 6.......................................................................................................... 12 Moved previous Section 3, Device Overview, to Section 6.1.................................................................. 12 Changed from "By default, the AGC is frozen after..." to "By default, the AGC window comparator is set after..." ... 21 Changed from "TX Pulse Length Control register (0x05)" to "TX Pulse Length Control register (0x06)" ............... 28 Changed from "18.8 s" to "18.8 s" in the sentence that starts with "If the register contains all zeros..."............... 28 Changed Table 6-18 to match Table 6-43 ....................................................................................... 50 Changed command 0x18 to "Test internal RF" ................................................................................. 51 Changed command 0x19 to "Test external RF" ................................................................................ 51 Moved Section 6.14................................................................................................................. 55 Changed the sentence that starts "The AGC action is fast..." from "finishes after four subcarrier pulses" to
"finishes within eight subcarrier pulses" ......................................................................................... 64 Moved Section 7..................................................................................................................... 75 Deleted previous Section 10, System Design, and moved contents to Section 7.3 through Section 7.5 ............... 77 Removed references to figure numbers in Figure 7-3.......................................................................... 78 4 Revision History Copyright 20112014, Texas Instruments Incorporated Submit Documentation Feedback Product Folder Links: TRF7970A www.ti.com TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 3 Device Characteristics Table 3-1 shows the supported modes of operation for the TRF7970A device. Table 3-1. Supported Modes of Operation P2P Initiator or Reader/Writer Card Emulation P2P Target Technology NFC-A/B (ISO14443A/B) NFC-F (JIS: X6319-4) NFC-V (ISO15693) Bit rate
(kbps) 106, 212, 424, 848 (1) 212, 424 6.7, 26.7 Technology NFC-A/B N/A N/A Bit rate
(kbps) 106 N/A N/A Technology NFC-A NFC-F N/A Bit rate
(kbps) 106 212, 424 N/A
(1) 848 kbps only applies to reader/writer mode. Copyright 20112014, Texas Instruments Incorporated Device Characteristics 5 Submit Documentation Feedback Product Folder Links: TRF7970A TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 4 Terminal Configuration and Functions 4.1 Pin Assignments Figure 4-1 shows the pin assignments for the 32-pin RHB package. www.ti.com V D D _ X O S C _ N I O S C _ O U T V S S _ D E N S Y S _ C L K D A T A _ C L K E N 2 32 31 30 29 28 27 26 25 Pad 24 23 22 I/0_7 I/0_6 I/0_5 21 I/0_4 20 19 18 17 I/0_3 I/0_2 I/0_1 I/0_0 VDD_A VIN VDD_RF VDD_PA TX_OUT VSS_PA VSS_RX RX_IN1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 V S S B G R X _ N 2 I
/
A S K O O K I R Q M O D V S S _ A V D D _ I
/
O Figure 4-1. 32-Pin RHB Package (Top View) 6 Terminal Configuration and Functions Copyright 20112014, Texas Instruments Incorporated Submit Documentation Feedback Product Folder Links: TRF7970A www.ti.com 4.2 Terminal Functions Table 4-1 describes the signals. TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 TERMINAL NAME NO. TYPE (1) Table 4-1. Terminal Functions DESCRIPTION VDD_A VIN VDD_RF VDD_PA TX_OUT VSS_PA VSS_RX RX_IN1 RX_IN2 VSS BAND_GAP ASK/OOK IRQ MOD VSS_A VDD_I/O I/O_0 I/O_1 I/O_2 I/O_3 I/O_4 I/O_5 I/O_6 I/O_7 EN2 DATA_CLK 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 OUT SUP OUT INP OUT SUP SUP INP INP SUP OUT BID OUT INP OUT SUP INP BID BID BID BID BID BID Internal regulated supply (2.7 V to 3.4 V) for analog circuitry External supply input to chip (2.7 V to 5.5 V) Internal regulated supply (2.7 V to 5 V), normally connected to VDD_PA (pin 4) Supply for PA; normally connected externally to VDD_RF (pin 3) RF output (selectable output power, 100 mW or 200 mW, with VDD = 5 V) Negative supply for PA; normally connected to circuit ground Negative supply for RX inputs; normally connected to circuit ground Main RX input Auxiliary RX input Chip substrate ground Bandgap voltage (VBG = 1.6 V); internal analog voltage reference Selection between ASK and OOK modulation (0 = ASK, 1 = OOK) for Direct Mode 0 or 1. Can be configured as an output to provide the received analog signal output. Interrupt request External data modulation input for Direct Mode 0 or 1 Subcarrier digital data output (see registers 0x1A and 0x1B) Negative supply for internal analog circuits; connected to GND Supply for I/O communications (1.8 V to VIN) level shifter. VIN should be never exceeded. I/O pin for parallel communication I/O pin for parallel communication I/O pin for parallel communication TX Enable (in Special Direct Mode) I/O pin for parallel communication TX Data (in Special Direct Mode) I/O pin for parallel communication Slave Select signal in SPI mode I/O pin for parallel communication Data clock output in Direct Mode 1 and Special Direct Mode I/O pin for parallel communication 23 BID MISO for serial communication (SPI) 24 25 26 BID INP INP Serial bit data output in Direct Mode 1 or subcarrier signal in Direct Mode 0 I/O pin for parallel communication. MOSI for serial communication (SPI) Selection of power down mode. If EN2 is connected to VIN, then VDD_X is active during power down mode 2 (for example, to supply the MCU). Data Clock input for MCU communication (parallel and serial) If EN = 1 (EN2 = don't care) the system clock for MCU is configured. Depending on the crystal that is used, options are as follows (see register 0x09):
SYS_CLK 27 OUT 13.56-MHz crystal: Off, 3.39 MHz, 6.78 MHz, or 13.56 MHz EN VSS_D 28 29 INP SUP 27.12-MHz crystal: Off, 6.78 MHz, 13.56 MHz, or 27.12 MHz If EN = 0 and EN2 = 1, then system clock is set to 60 kHz Chip enable input (If EN = 0, then chip is in sleep or power-down mode). Negative supply for internal digital circuits
(1) SUP = Supply, INP = Input, BID = Bidirectional, OUT = Output Copyright 20112014, Texas Instruments Incorporated Terminal Configuration and Functions 7 Submit Documentation Feedback Product Folder Links: TRF7970A TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 www.ti.com TERMINAL NAME NO. TYPE (1) OSC_OUT OSC_IN VDD_X 30 31 32 OUT INP OUT OUT Table 4-1. Terminal Functions (continued) DESCRIPTION Crystal or oscillator output Crystal or oscillator input Crystal oscillator output Internally regulated supply (2.7 V to 3.4 V) for digital circuit and external devices (for example, MCU) Thermal Pad PAD SUP Chip substrate ground 8 Terminal Configuration and Functions Copyright 20112014, Texas Instruments Incorporated Submit Documentation Feedback Product Folder Links: TRF7970A www.ti.com 5 Specifications TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 5.1 Absolute Maximum Ratings (1) (2) over operating free-air temperature range (unless otherwise noted) VIN IIN TJ Input voltage range Maximum current VIN Maximum operating virtual junction temperature Any condition Continuous operation, long-term reliability (3)
-0.3 V to 6 V 150 mA 140C 125C
(1) Stresses beyond those listed under Absolute Maximum Ratings may cause permanent damage to the device. These are stress ratings only and functional operation of the device at these or any other conditions beyond those indicated under Operating Conditions are not implied. Exposure to absolute-maximum-rated conditions for extended periods may affect device reliability.
(2) All voltage values are with respect to substrate ground terminal VSS.
(3) The maximum junction temperature for continuous operation is limited by package constraints. Operation above this temperature may result in reduced reliability or lifetime of the device. 5.2 Recommended Operating Conditions over operating free-air temperature range (unless otherwise noted) VIN TA TJ VIL VIH Operating input voltage Operating ambient temperature Operating virtual junction temperature MIN 2.7
-40
-40 Input voltage - logic low I/O lines, IRQ, SYS_CLK, DATA_CLK, EN, EN2, ASK/OOK, MOD Input voltage threshold, logic high I/O lines, IRQ, SYS_CLK, DATA_CLK, EN, EN2, ASK/OOK, MOD 0.8 x VDD_I/O TYP MAX UNIT 5 25 25 5.5 110 125 0.2 x VDD_I/O V C C V V Copyright 20112014, Texas Instruments Incorporated Specifications 9 Submit Documentation Feedback Product Folder Links: TRF7970A TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 5.3 Electrical Characteristics www.ti.com TYP operating conditions are TA = 25C, VIN = 5 V, full-power mode (unless otherwise noted) MIN and MAX operating conditions are over recommended ranges of supply voltage and operating free-air temperature
(unless otherwise noted) PARAMETER TEST CONDITIONS MIN TYP MAX UNIT IPD1 IPD2 Supply current in Power Down Mode 1 Supply current in Power Down Mode 2
(Sleep Mode) ISTBY Supply current in stand-by mode All building blocks disabled, including supply-
voltage regulators; measured after 500-ms settling time (EN = 0, EN2 = 0) The SYS_CLK generator and VDD_X remain active to support external circuitry; measured after 100-ms settling time (EN = 0, EN2 = 1) Oscillator running, supply-voltage regulators in low-consumption mode (EN = 1, EN2 = x) ION1 ION2 ION3 VPOR VBG VDD_A VDD_X Supply current without antenna driver current Oscillator, regulators, RX and AGC active, TX is off Supply current TX (half power) Supply current TX (full power) Oscillator, regulators, RX and AGC and TX active, POUT = 100 mW Oscillator, regulators, RX and AGC and TX active, POUT = 200 mW Power-on reset voltage Input voltage at VIN Bandgap voltage (pin 11) Internal analog reference voltage Regulated output voltage for analog circuitry (pin 1) VIN = 5 V Regulated supply for external circuitry Output voltage pin 32, VIN = 5 V IVDD_Xmax Maximum output current of VDD_X Output current pin 32, VIN = 5 V RRFOUT RRFIN Antenna driver output resistance (1) RX_IN1 and RX_IN2 input resistance Half-power mode, VIN = 2.7 V to 5.5 V Full-power mode, VIN = 2.7 V to 5.5 V VRF_INmax Maximum RF input voltage at RX_IN1 and RX_IN2 VRF_INmax should not exceed VIN VRF_INmin Minimum RF input voltage at RX_IN1 and RX_IN2 (input sensitivity) (2) fSUBCARRIER= 424 kHz fSUBCARRIER = 848 kHz fSYS_CLK SYS_CLK frequency fC Carrier frequency tCRYSTAL Crystal run-in time fD_CLKmax Maximum DATA_CLK frequency (4) ROUT Output resistance I/O_0 to I/O_7 RSYS_CLK Output resistance RSYS_CLK In power mode 2, EN = 0, EN2 = 1 Defined by external crystal Time until oscillator stable bit is set (register 0x0F) (3) Depends on capacitive load on the I/O lines, recommendation is 2 MHz (4) 0.5 5 A 120 200 A 1.9 3.5 mA 10.5 14 mA 70 78 mA 130 150 mA 1.4 1.5 3.1 3.1 4 25 2 2 1.6 3.4 3.4 8 4 10 3.5 1.4 2.1 60 13.56 3 8 2.6 1.7 3.8 3.8 V V V V 20 mA 12 6 20 2.5 3
k Vpp mVpp 120 kHz MHz ms 10 MHz 500 200 800 400
(1) Antenna driver output resistance
(2) Measured with subcarrier signal at RX_IN1 or RX_IN2 and measured the digital output at MOD pin with register 0x1A bit 6 = 1.
(3) Depends on the crystal parameters and components
(4) Recommended DATA_CLK speed is 2 MHz. Higher data clock depends on the capacitive load. Maximum SPI clock speed should not exceed 10 MHz. This clock speed is acceptable only when external capacitive load is less than 30 pF. MISO driver has a typical output resistance of 400 (12-ns time constant when 30-pF load used). 10 Specifications Copyright 20112014, Texas Instruments Incorporated Submit Documentation Feedback Product Folder Links: TRF7970A www.ti.com 5.4 Handling Ratings TRF7970A SLOS743K AUGUST 2011 REVISED APRIL 2014 TSTG V(ESD) Storage temperature range Electrostatic discharge Human-Body Model (HBM), per ANSI/ESDA/JEDEC JS-001, all pins (1) Charged-Device Model (CDM), per JEDEC specification JESD22-C101, all pins (2) Machine Model (MM) MIN MAX UNIT
-55
-2
-500 150 2 500
-200 200 C kV V V
(1)
(2) JEDEC document JEP155 states that 500-V HBM allows safe manufacturing with a standard ESD control process. Pins listed as 2 kV may actually have higher performance. JEDEC document JEP157 states that 250-V CDM allows safe manufacturing with a standard ESD control process. Pins listed as 500 V may actually have higher performance. 5.5 Thermal Characteristics PACKAGE RHB (32 pin)
JC 31C/W
(1)
JA 36.4C/W POWER RATING (2) TA 25C 2.7 W TA 85C 1.1 W
(1) This data was taken using the JEDEC standard high-K test PCB.
(2) Power rating is determined with a junction temperature of 125C. This is the point where distortion starts to increase substantially. Thermal management of the final PCB should strive to keep the junction temperature at or below 125C for best performance and long-
term reliability. 5.6 Switching Characteristics TYP operating conditions are TA = 25C, VIN = 5 V, full-power mode (unless otherwise noted) MIN and MAX operating conditions are over recommended ranges of supply voltage and operating free-air temperature
(unless otherwise noted) PARAMETER TEST CONDITIONS MIN TYP MAX UNIT Depends on capacitive load on the I/O lines (1) 250 62.5 50 ns tLO/HI tSTE,LEAD tSTE,LAG tSTE,DIS tSU,SI tHD,SI tSU,SO tHD,SO DATA_CLK time high or low, one half of DATA_CLK at 50% duty cycle Slave select lead time, slave select low to clock Slave select lag time, last clock to slave select high Slave select disable time, slave select rising edge to next slave select falling edge MOSI input data setup time MOSI input data hold time MISO input data setup time MISO input data hold time 200 200 300 15 15 15 15 30 50 75 ns ns ns ns ns ns ns ns tVALID,SO MISO output data valid time DATA_CLK edge to MISO valid, CL 30 pF
(1) Recommended DATA_CLK speed is 2 MHz. Higher data clock depends on the capacitive load. Maximum SPI clock speed should not exceed 10 MHz. This clock speed is acceptable only when external capacitive load is less than 30 pF. MISO driver has a typical output resistance of 400 (12-ns time constant when 30-pF load used). Copyright 20112014, Texas Instruments Incorporated Specifications 11 Submit Documentation Feedback Product Folder Links: TRF7970A Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Connect the equipment into an outlet on a circuit different from that Increase the separation between the equipment and receiver. to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help. FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Radiation Exposure Statement:
The product is a low power device and its output power is lower than FCC SAR exemption level. This module can be used with Product name: T800. This device is intended only for OEM integrators under the following conditions:
1) The transmitter module may not be co-located with any other transmitter or antenna. The co-transmitting with other radio will need a separate evaluation. 2) Module approval valid only when this module is installed in the tested host Product name: T800. As long as 2 conditions above are met, further transmitter test will not be required. However, the OEM integrator is still responsible for testing their end-product for any additional compliance requirements required with this module installed IMPORTANT NOTE: In the event that these conditions cannot be met (for example certain laptop configurations or co-location with another transmitter), then the FCC authorization is no longer considered valid and the FCC ID cannot be used on the final product. In these circumstances, the OEM integrator will be responsible for re-evaluating the end product (including the transmitter) and obtaining a separate FCC authorization. End Product Labeling The final end product must be labeled in a visible area with the following: Contains FCC ID: QYLT800N. The grantee's FCC ID can be used only when all FCC compliance requirements are met. Manual Information to the End User The OEM integrator has to be aware not to provide information to the end user regarding how to install or remove this RF module in the users manual of the end product which integrates this module. The end user manual shall include all required regulatory information/warning as show in this manual.
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2016-05-24 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2016-05-24
|
||||
1 | Applicant's complete, legal business name |
Getac Technology Corporation
|
||||
1 | FCC Registration Number (FRN) |
0018268243
|
||||
1 | Physical Address |
5F.,Building A,No.209,Sec.1 Nangang.,Rd.
|
||||
1 |
Taipei City, N/A
|
|||||
1 |
Taiwan
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
T******@siemic.com
|
||||
1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
QYL
|
||||
1 | Equipment Product Code |
T800N
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
K****** C********
|
||||
1 | Telephone Number |
+886-******** Extension:
|
||||
1 | Fax Number |
+886-********
|
||||
1 |
k******@getac.com.tw
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 11/21/2016 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DXX - Part 15 Low Power Communication Device Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | RFID and NFC Module | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Limited Single Modular Approval | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Limited module approval to host Getac NB & Tablet model T800. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Bureau Veritas CPS (H.K.) Ltd. Taoyuan Branch
|
||||
1 | Name |
R******** C********
|
||||
1 | Telephone Number |
88633******** Extension:
|
||||
1 | Fax Number |
88632********
|
||||
1 |
r******@tw.bureauveritas.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 13.56000000 | 13.56000000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC