| all | frequencies |
|
exhibits | applications |
|---|---|---|---|---|
| manual |
| app s | submitted / available | |||||||
|---|---|---|---|---|---|---|---|---|
| 1 |
|
Users Manual | Users Manual | 2.46 MiB | May 02 2016 / March 08 2016 | |||
| 1 | Cover Letter(s) | May 02 2016 | ||||||
| 1 | External Photos | May 02 2016 / March 08 2016 | ||||||
| 1 | Internal Photos | May 02 2016 / March 08 2016 | ||||||
| 1 | ID Label/Location Info | May 02 2016 | ||||||
| 1 | ID Label/Location Info | May 02 2016 | ||||||
| 1 | Cover Letter(s) | May 02 2016 | ||||||
| 1 | Cover Letter(s) | May 02 2016 | ||||||
| 1 | Test Report | May 02 2016 | ||||||
| 1 | Test Setup Photos | May 02 2016 / March 08 2016 |
| 1 | Users Manual | Users Manual | 2.46 MiB | May 02 2016 / March 08 2016 |
S410 USER MANUAL Rugged Mobile Computing Solutions January 2016 TRADEMARKS The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com. Table of Contents Chapter 1 Getting Started .............................................................. 1 Getting the Computer Running ........................................... 2 Unpacking .................................................................. 2 Connecting to AC Power ............................................... 3 Turning On and Off the Computer .................................. 4 Taking a Look at the Computer ......................................... 6 Front Components ........................................................ 6 Rear Components ........................................................ 7 Right-Side Components ................................................. 8 Left-Side Components ................................................... 9 Top-open Components ................................................. 10 Bottom Components ..................................................... 12 Chapter 2 Operating Your Computer ............................................ 14 Using the Keyboard ........................................................ 15 Typewriter Keys .......................................................... 15 Cursor-Control Keys .................................................... 15 Numeric Keypad ......................................................... 16 Function Keys ............................................................ 17 Fn Key ..................................................................... 17 Hot Keys .................................................................. 17 Windows Keys ............................................................ 19 Using the Touchpad ....................................................... 20 Touch Gestures for Windows 10 .................................... 21 Configuring the Touchpad ............................................ 22 Using the Touchscreen (Optional) ................................... 23 i Using Multi-touch Gestures .......................................... 24 Using the Tether (Optional) ....................................... 26 Using the Quick Buttons ................................................. 28 Using Network and Wireless Connections ........................... 30 Using the LAN .......................................................... 30 Using the WLAN ........................................................ 31 Using the Bluetooth Feature ......................................... 33 Using the WWAN Feature (Optional) ........................... 35 Using the DVD Drive (Optional) ..................................... 38 Inserting and Removing a Disc..................................... 39 Using the GPS Feature (Optional) ................................... 41 Using the Fingerprint Scanner (Optional) .......................... 42 Enrolling a Fingerprint ................................................. 42 Fingerprint Login ........................................................ 44 Using the Contactless Smart Card Reader (Optional) .......... 45 Chapter 3 Managing Power .......................................................... 47 AC Adapter .................................................................. 48 Battery Pack ................................................................ 49 Charging the Battery Pack ........................................... 49 Initializing the Battery Pack .......................................... 50 Checking the Battery Level .......................................... 50 Battery Low Signals and Actions ................................... 50 Replacing the Battery Pack ........................................... 51 Hot Swapping the Battery Pack (Optional) .................... 53 Power-Saving Tips ........................................................ 55 Chapter 4 Expanding Your Computer ........................................... 56 Connecting Peripheral Devices .......................................... 57 Connecting a USB Device ........................................... 57 Connecting a Device for USB Charging (Optional) .......... 58 Connecting a Monitor .................................................. 59 Connecting a Serial Device (Optional) .......................... 60 Connecting an Audio Device ........................................ 60 Using Storage and Expansion Cards .................................. 61 Using Storage Cards ................................................... 61 ii Using Smart Cards .................................................... 62 Using ExpressCards (Optional) .................................... 63 Using PC Cards (Optional) ........................................ 64 Changing or Replacing ................................................... 65 Replacing the Hard Disk Drive ..................................... 65 Chapter 5 Using BIOS Setup ......................................................... 66 When and How to Use .................................................. 67 Menu Descriptions ......................................................... 68 Information Menu ....................................................... 68 Main Menu ............................................................... 68 Advanced Menu ......................................................... 69 Security Menu ............................................................ 71 Boot Menu ............................................................... 72 Exit Menu ................................................................ 72 Chapter 6 Using Getac Software ................................................... 74 G-Manager .................................................................. 75 Quick Button Definition Utility ........................................... 77 Chapter 7 Care and Maintenance .................................................. 79 Protecting the Computer .................................................. 80 Using an Anti-Virus Strategy ....................................... 80 Using the Cable Lock ................................................. 80 Taking Care of the Computer ........................................... 81 Location Guidelines ...................................................... 81 General Guidelines ...................................................... 81 Cleaning Guidelines .................................................... 82 Battery Pack Guidelines .............................................. 82 Touchscreen Guidelines ............................................... 84 When Traveling ............................................................. 85 Chapter 8 Troubleshooting .......................................................... 86 Preliminary Checklist ....................................................... 87 Solving Common Problems .............................................. 88 Battery Problems ........................................................ 88 Bluetooth Problems ..................................................... 88 iii Display Problems ....................................................... 89 DVD Drive Problems .................................................. 89 Hardware Device Problems .......................................... 90 Hard Disk Drive Problems ........................................... 90 Keyboard and Touchpad Problems .................................. 91 LAN Problems ............................................................ 91 Power Management Problems ....................................... 92 Software Problems ..................................................... 92 Sound Problems ........................................................ 92 Startup Problems ....................................................... 93 WLAN Problems ........................................................ 93 Other Problems ......................................................... 95 Resetting the Computer .................................................. 96 System Recovery ........................................................... 97 System Restore, Recovery, or Reset (for Windows 10 Models) .................................................................. 97 System Recovery (a Tool for Windows 7 Models) ......... 97 Using the Driver Disc ................................................... 100 Appendix A Specifications.............................................................. 101 Appendix B Regulatory Information ............................................... 103 On the Use of the System .......................................... 104 Class B Regulations .................................................. 104 Safety Notices .......................................................... 105 On the Use of the RF Device ....................................... 108 USA and Canada Safety Requirements and Notices......... 108 European Union CE Marking and Compliance Notices ...... 110 User Notification of Take-back Service ..............................112 ENERGY STAR 6.1 .......................................................113 Battery Recycling ...........................................................115 iv Chapter 1 Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer. 1 Getting the Computer Running Unpacking After unpacking the shipping carton, you should find these standard items:
S410 notebook computer AC adapter Main battery pack AC power cord Second battery pack*
Screen cleaning cloth Document(s) Driver disc
* Select models only Inspect all the items. If any item is damage or missing, notify your dealer immediately. 2 Connecting to AC Power It is suggested that you use AC power when starting up the computer for the very first time. 1. Plug the DC cord of the AC adapter to the power connector of the computer
(). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 3. Power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. 3 Turning On and Off the Computer Turning On 1. Open the top cover by pulling the cover latch and lifting up the cover. You can tilt the cover forward or backward for optimal viewing clarity. 2. Press the power button (
). The Windows operating system should start. 4 Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode:
To... Power off
(Shutdown) Click down. Do this... Windows 10 Power Shut Sleep Use one of these methods:
Press the power button.*
Close the top cover.*
Press Fn + F12.*
Click Power Sleep. Hibernate By default, this option is not shown in the Start menu. If you want to use the feature, set up accordingly in Windows settings. Windows 7 Use the Windows Start menu in the lower left and follow the shutdown procedure. Use one of these methods:
Press the power button.*
Close the top cover.*
Press Fn + F12.*
Use the Windows Start menu to put the computer in Sleep mode. Use the Windows Start menu to put the computer in Hibernation mode.
* Sleep is the default result of the action. You can change what the action does through Windows settings. 5 Taking a Look at the Computer NOTE: Depending on the specific model you purchased, the color and look of your model may not exactly match the graphics shown in this document. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- , dust-, and fire-proof integrity.
(Engage the locking mechanism if existing.) Front Components Ref Component Top Cover Latch Stereo Speaker Handle Description See Also Locks the top cover. Sends out sound and voice from the computer. Provides a convenient way to carry the computer. P. 4 6 Rear Components Ref Component Description See Also HDMI Connector USB 3.0 Port RJ-45 Connector Optional I/O Connects a HDMI monitor or TV set. Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. Connects the LAN cable. Depending on the model, the component can be one of the following:
Connects the LAN cable (for LAN 2). PowerShare USB Port Can be used to charge mobile devices. RJ-45 Connector Connector None VGA Connector
(optional) or RS232 Serial Connector
(optional) RS232 Serial Connector
(optional) Kensington Lock Connects an external display monitor. Connects a serial mouse o r serial communication device. Connects a serial mouse o r serial communication device. P. 59 P. 57 P. 30 P. 30 P. 58 P. 59 P. 60 Locks the computer to a stationary object for security. P. 80 7 Right-Side Components Ref Component Description Battery Pack
(
) USB 2.0 Port Combo Audio Connector SIM Card Slot
(optional) Smart Card Reader Storage Card Reader USB 3.0 Port Supplies power to your computer when external power is not connected. Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. Connects a set of headphones or external speakers with amplifier Supports a headset microphone with 4-pole TRRS 3.5mm jack. Accepts a SIM card for models having the WWAN module. Accepts a smart card for additional security feature. Accepts an SD card for removable storage media. Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. Power Connector Connects the AC adapter. 8 See Also P. 49 P. 57 P. 60 P. 35 P. 61 P. 61 P. 57 P. 3 Left-Side Components Ref Component Description See Also Stylus Slot Tether Hole Multi-purpose Bay Depending on the model, the component can For storing the stylus (optional). Stylus tethered to this hole. None Second Battery Pack (
) Super Multi Drive PC Card Slot ExpressCard Slot Hard Disk Drive be one of the following:
Supplies power to your computer when external power is not connected. Accepts a compact disc for installing or loading software, accessing data, and playing music/video. Accepts a PC card for additional functions. Accepts an ExpressCard for additional functions. Is the storage device that contains the operating system, software programs, and data files. P. 23 P. 26 P. 49 P. 38 P. 64 P. 63 P. 65 9 Top-open Components Ref Component Microphone Camera Lens
(optional) LCD Screen Indicators Num Lock Description See Also Receives sound and voice for the computer. Allows you to use the camera function. When the camera lens is in use, the LED beside it lights up. Displays the output of the computer. May include the optional touchscreen feature. P. 23 Lights green when Num Lock is on. P. 16 10 Ref Component Description See Also Hard Disk RF (Radio Frequency) Contactless Smart Card Reader
(optional) Indicators Battery Power P1 Button P2 Button P. 93 P. 45 P. 49 P. 50 P. 26 Blinks green when computer is reading / writing data to the hard disk Lights red when the optional hard disk heater is on. Lights green when the RF radio of any RF feature
(WLAN/Bluetooth/WWAN) is on. Serves as an RFID reader/writer and an NFC reader. Lights amber when the battery is being charged. Lights green when battery charging is completed. Blinks green to indicate the batterys built-in high temperature protection mechanism is activated. CAUTION: Do not remove the battery during this period. Blinks red when the batterys capacity is below 10 %. Blinks amber when the battery is in an abnormal condition. Lights green when computer is on. Blinks green when computer is in Sleep mode. Toggles Blackout mode on or off. Can be changed to a different function. Toggles the sunlight-readable mode on or off. Can be changed to a different function. 11 Ref Component Power Button Fingerprint Scanner
(optional) Keyboard Touchpad Description Turns the power on or off (Sleep mode by default). Serves as the fingerprint verification, preventing unauthorized access to your computer. See Also P. 4 P. 38 Serves as the data input device of the computer. P. 15 Serves as the pointing device of the computer. P. 20 Bottom Components Ref Component Antenna Pass-
through
(optional) Description See Also Connects to the docking station for using external WWAN/WLAN/GPS antenna. WWAN GPS WLAN 12 Battery Latch
(
) Ref Component Docking Connector Battery Latch
(
) Battery Hot Swapping Indicator Hard Disk Drive Latch Locks the main battery pack in place. P. 51 Description See Also Connects to the office or vehicle dock
(purchased separately). Locks the second battery pack in place. Lights up if you unlock the battery latch while operating the computer on battery power. The indicator is intended to inform whether you can safely hot swap the battery pack. NOTE: This indicator works only if your model has the second battery pack and/or bridge battery. Green light: It is safe to hot swap the battery pack. Red light: Hot swapping is not allowed. Blinking red light: The computer is entering Hibernation mode. Locks the hard disk drive in place. P. 51 P. 53 P. 65 13 Chapter 2 Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION:
Do not expose your skin to the computer when operating it in a very hot or cold environment. The computer can get uncomfortably warm when you use it in high temperatures. As a safety precaution in such a circumstance, do not place the computer on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn. 14 Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories:
Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes. The Control (Ctrl) / Alternate (Alt) key is normally used in combination with other keys for program-specific functions. The Escape (Esc) key is usually used for stopping a process. Examples are exiting a program and canceling a command. The function depends on the program you are using. Cursor-Control Keys Cursor-control keys are generally used for moving and editing purposes. 15 NOTE: The word cursor refers to the indicator on the screen that lets you know exactly where on your screen anything you type will appear. It can take the form of a vertical or horizontal line, a block, or one of many other shapes. Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next:
Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE:
When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off. 16 Some software may not be able to use the numeric keypad on the computer. If so, use the numeric keypad on an external keyboard instead. The Num Lock key can be disabled. (See Main Menu in Chapter 5.) Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. To perform a desired function, first press and hold Fn, then press the other key. Hot Keys Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer. Most hot keys operate in a cyclic way. Each time a hot key combination is pressed, it shifts the corresponding function to the other or next choice. You can easily identify the hot keys with the icons imprinted on the keytop. The hot keys are described next. Key Description Switches the keyboard backlight off or on (with 4-level brightness). *
Switches the RF (radio frequency) radio on and off. When off, all wireless modules (such as WLAN, Bluetooth, and WWAN) cannot be used. When on, individual settings of the module work. Decreases the sound volume. 17 Key Description Increases the sound volume. Switches the display output to the next choice if an external display is connected. Choices are:
LCD only LCD + External display (Duplicate) LCD + External display (Extend) External display only The hot keys are equivalent to Windows logo key + P. Decreases the LCD brightness. Increases the LCD brightness. Switches the touchscreen off or on.*
Switches the touchpad off or on. Switches the system sound output off (mute) or on. Switches the display backlight off or on. Serves as the sleep button that you can define with Windows Power Options. TABLE NOTE: * means select models only. 18 Windows Keys The keyboard has two keys that perform Windows-specific functions:
Logo key and Application key. Windows Windows Logo key opens the Start menu and performs software-
The specific functions when used in combination with other keys. The key usually has the same effect as a right mouse click. Application 19 Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE:
You can press Fn+F9 to toggle the touchpad on or off. For optimal performance of the touchpad, keep your fingers and the pad clean and dry. When tapping on the pad, tap lightly. Do not use excessive force. The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons. The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad. 20 Here are some common terms that you should know when using the touchpad:
Term Point Click Action Move your finger on the pad until the cursor points to the selection on the screen. Press and release the left button. or Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. Drag and drop or Tap twice on the pad rapidly. Press and hold the left button, then move your finger until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination. The object will drop into the new location. or Gently tap twice on the pad and on the second tap, keep your finger in contact with the pad. Then, move your finger across the pad to drag the selected object to your destination. When you lift your finger from the pad, the selected object will drop into place. TABLE NOTE: If you swap the left and right buttons, tapping on the touchpad as an alternative method of pressing the left button will no longer be valid. Touch Gestures for Windows 10 The touchpad supports touch gestures for Windows 10 such as on-finger scrolling, two-finger scrolling, pinch zoom, rotating, and others. For detailed information, go to Settings Devices Mouse & touchpad Additional mouse options Device Settings Settings. 21 Configuring the Touchpad You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa. You can also change the size of the on-screen pointer, the speed of the pointer, and so on. To configure the touchpad, go to Settings Devices Mouse & touchpad (in Windows 10) or.Control Panel Mouse (in Windows 7). 22 Using the Touchscreen (Optional) NOTE: You can press Fn+F8 to toggle the touchscreen on or off. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. Select models have a capacitive touchscreen. This type of touchscreen responds to objects that have conductive properties, such as fingertips and a capacitive-tipped stylus. You can navigate on the screen without using a keyboard, touchpad, or mouse. By default settings, your touchscreen responds best to fingertips. If you prefer using a capacitive-tipped stylus (purchased separately) or if you are wearing gloves, you should change the touchscreen settings to suit your scenario. (Use the G-Manager program and select the Touch Screen tab to set up.) The following table shows how you use the touchscreen to obtain equivalent mouse functions. Term/Action Tap: Touch the screen once. Double-tap: Touch the screen twice rapidly. Tap and hold: Tap and hold until a popup menu appears. Drag: Hold the stylus (or finger) on the screen and drag across the screen until reaching your destination. Equivalent Mouse Function Click/Point Double-click Right-click Drag 23 Using Multi-touch Gestures You can interact with your computer by placing two fingers on the screen. The movement of the fingers across the screen creates gestures, which send commands to the computer. Here are the multi-touch gestures that you can use:
Gestures Pan
(Scroll) Zoom
(Pinch) Rotate Actions
( = finger down; = finger up) Descriptions or Drag 1 or 2 fingers up or down. Move two fingers apart/toward each other. or Move two fingers in opposing directions.
-or-
Use one finger to pivot around another. Use panning to see another part of a page that has scroll bars. Use zooming to make an item (a photo for example) on the screen larger or smaller. The gesture works in applications that support mouse wheel zooming. Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter-
clockwise). The gesture works in applications that support the specific gesture. 24 Gestures Press and Tap Two-
finger Tap Flicks Actions
( = finger down; = finger up) Descriptions Use press and tap to access the shortcut menu. Press on target and tap using a second finger. Tap two fingers at the same time (where the target is in the midpoint between the fingers). Make quick drag gestures in the desired direction. The function is defined by applications that support the specific gesture. Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward. 25 Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 1. Insert one of the tethers loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 2. Insert the other loop end to the hook on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight. 3. When not in use, store the stylus in the stylus slot. CAUTION: Be careful the tether does not get in the way when you open or close the DVD tray (if your model has a DVD drive) and when you connect the computer to the office or vehicle dock. 26 27 Using the Quick Buttons The Quick Buttons allow you to quickly start a program or activate a function. Button P1 P2 Description Toggles Blackout mode on or off. In Blackout mode, the LCD backlight, keyboard/button backlight, and LED indicators are all turned off; and the sound is muted. To bring the computer out of Blackout mode, press the same button again or the power button. Can start a program based on your settings. (See Quick Button Definition Utility in Chapter 6 for more information.) Can serve as Emergency button if set accordingly in the BIOS Setup program. (For setup information, see Advanced Menu in Chapter 5.) Toggles the sunlight-readable mode on or off. In sunlight-readable mode, the LCD brightness is increased to the highest level. The mode automatically ends when the brightness setting is changed, the computer resumes from Sleep/Hibernation mode, or the computer is restarted. Remarks Default function Alternative functions Default function 28 Remarks Alternative functions Description ECO Menu ECO Off Quick Mode Power Saving Work Mode Selects an ECO mode. (For setup information, see Advanced Menu in Chapter 5.) Pressing the button brings up the ECO menu as shown below:
Select a mode before the ECO menu disappears. You can select a mode by pressing the same button or the arrow key. The ECO mode will return to the default Off setting when AC power is connected, any power related setting is changed, the computer resumes from Sleep/Hibernation mode, or the computer is restarted. Each ECO mode (Quick, Power Saving, or Work) is a combination of power settings that results in different power consumptions. (You can use the G-Manager program to configure the ECO modes. See G-Manager in Chapter 6.) NOTE: The button works only when using battery power. Can start a program according to your settings. (See Quick Button Definition Utility in Chapter 6 for more information.) Button P2 29 Using Network and Wireless Connections Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. Select models have a second LAN module so you can connect to two networks at the same time. LAN2 NOTE: LAN2 module implements DSM (Deep Slumber Mode) to save battery power. Power is supplied to the LAN module only when the LAN cable is connected. This means the LAN module will not appear in Windows Device Manager if the LAN cable is not connected and will appear if the cable is connected. 30 Using the WLAN The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac, compatible with 802.11a/b/g/n. NOTE: Do not block the antenna area. WLAN auxiliary antenna WLAN main antenna Turning On/Off the WLAN Radio To turn on the WLAN radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Press Fn+F1. For Windows 10: Click mode. Slide the Airplane mode switch to the Off position. Settings Network & Internet Airplane 2. If you have previously turned off the WLAN radio, use one of the below methods to turn it on. For Windows 10: Click the Wi-Fi switch to the On position. Settings Network & Internet Wi-Fi. Slide For Windows 7: Use either Windows Mobility Center or Getac Quick Bar. To open Getac Quick Bar, right-click the Getac Utility icon on Windows 31 taskbar and select Quick Bar. Click the WLAN button in the Quick Bar (an X over the button means the radio is currently off). To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on. If you want to turn off all wireless radio, slide the RF switch to the OFF position. Connecting to a WLAN Network 1. Make sure that the WLAN function is enabled (as described above). 2. For Windows 10: Click the network icon in the lower right of the task bar. For Windows 7: Click the Wireless Network icon light in the icon indicates connections are available.) on the taskbar. (An orange 3. In the list of available wireless networks, click a network, and then click Connect. 4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider
(ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help. NOTE: You can use Intel PROSet Wireless to take full advantage of the Wi-Fi capabilities of your computer. See the Help of the utility for instructions. 32 Using the Bluetooth Feature The Bluetooth technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. NOTE: Do not block the antenna area. Bluetooth auxiliary antenna Bluetooth main antenna Turning On/Off the Bluetooth Radio To turn on the Bluetooth radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Press Fn+F1. For Windows 10: Click mode. Slide the Airplane mode switch to the Off position. Settings Network & Internet Airplane 2. If you have previously turned off the Bluetooth radio, use one of the below methods to turn it on. For Windows 10: Click Bluetooth switch to the On position. Settings Devices Bluetooth. Slide the 33 For Windows 7: Use Getac Quick Bar. To open Getac Quick Bar, right-click the Getac Utility icon on Windows taskbar and select Quick Bar. Click the Bluetooth button in the Quick Bar (an X over the button means the radio is currently off). To turn off the Bluetooth radio:
You can turn off the Bluetooth radio the same way you turn it on. If you want to turn off all wireless radio, slide the RF switch to the OFF position. Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3. For Windows 10: Click Settings Devices Bluetooth. For Windows 7: Right-click the Bluetooth icon on Windows taskbar. Click Add a Device. 4. Select the device you want to connect from the search results. 5. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth feature, see Windows online Help. 34 Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G and 4G LTE. NOTE:
Your model only supports data transmission; voice transmission is not supported. Do not block the antenna area. WWAN auxiliary antenna WWAN main antenna Installing a SIM Card 1. Turn off the computer and disconnect the AC adapter. 2. Open the cover of the SIM card slot. 3. Insert the SIM card into the slot. Make sure the golden contact area on the card is facing upward and the beveled corner on the SIM card facing inward. 35 4. Close the cover. Turning On/Off the WWAN Radio To turn on the WWAN radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Press Fn+F1. For Windows 10: Click mode. Slide the Airplane mode switch to the Off position. Settings Network & Internet Airplane 2. If you have previously turned off the WWAN radio, use one of the below methods to turn it on. Use the WWAN utility. For Windows 10: Click mode. Slide the Cellular switch to the On position. Settings Network & Internet Airplane For Windows 7: Use Getac Quick Bar. To open Getac Quick Bar, right-click the Getac Utility icon on Windows taskbar and select Quick Bar. Click the WWAN button in the Quick Bar (an X over the button means the radio is currently off). To turn off the WWAN radio:
You can turn off the WWAN radio the same way you turn it on. If you want to turn off all wireless radio, slide the RF switch to the OFF position. 36 Setting up a WWAN Connection 1. Make sure that the SIM card is inserted and the WWAN function is enabled
(as described above). 2. Start the WWAN utility software (Skylight). 3. You can use the WWAN utility software to configure and use WWAN connections. See the online help for information. 37 Using the DVD Drive (Optional) Select models have a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION:
When inserting a disc, do not use force. Make sure that the disc is correctly inserted into the tray, and then close the tray. Do not leave the drive tray open. Also, avoid touching the lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction. Do not wipe the lens using materials with rough surface (such as paper towel). Instead, use a cotton swab to gently wipe the lens. FDA regulations require the following statement for all laser-based devices:
Caution, Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. NOTE: The DVD drive is classified as a Class 1 laser product. This label is located on the DVD drive. NOTE: This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 38 Inserting and Removing a Disc CAUTION (for models having the touchscreen feature): If the stylus tether is attached to the computer, be careful the tether does not get in the way when you open or close the DVD tray. Follow this procedure to insert or remove a disc:
1. Turn on the computer. 2. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 3. To insert a disc, place down the disc in the tray with its label facing up. Slightly press the center of the disc until it clicks into place. Eject button To remove a disc, hold the disc by its outer edge and lift it up from the tray. 4. Gently push the tray back into the drive. 39 NOTE: In the unlikely event that you are unable to release the drive tray by pressing the eject button, you can manually release the disc. (See DVD Drive Problems in Chapter 8.) 40 Using the GPS Feature (Optional) GPS (Global Positioning System) technology allows you to pinpoint the geographic location of the computer and use the data for navigational and other purposes. NOTE:
You need to install third-party software to take full advantage of the GPS feature. Do not block the antenna area. GPS antenna You can view GPS information by running the G-Manager program and selecting the GPS Status tab. 41 Using the Fingerprint Scanner
(Optional) CAUTION:
For optimal performance, both the scanning surface and the finger should be clean and dry. Clean the scanning surface when needed. You can use adhesive tape to remove dirt and oil from the scanner surface. It is not recommended that you use the fingerprint scanner in a below-
freezing temperature. The moisture on your finger can freeze to the scanners metal surface when you touch it, resulting in a failed operation. Besides, touching freezing metal with your finger can cause frostbite. The fingerprint scanner (if your model has the feature) provides a strong authentication mechanism based on fingerprint recognition. You can log on to Windows and dismiss the lock screen with an enrolled fingerprint instead of a password. Fingerprint scanner Enrolling a Fingerprint NOTE: You can enroll a fingerprint only after creating a password for the Windows user account. 42 For Windows 10 1. Click Settings Accounts Sign-in options. 2. On the right side under Fingerprint, click Set up. 3. Follow the onscreen instructions to complete. For Windows 7 1. Log in to Windows as the user whose fingerprint is to be enrolled. 2. Double-click iMD Fingerprint Reader on Windows desktop. 3. In the fingerprint configuration menu, click Add another. 4. You will be asked to enter the password of the selected user. Enter the password and click OK. 5. Place any finger of your choice on the scanner surface. Keep the finger still until youre asked to lift your finger and repeat the action again. Several scans of the fingerprint are required. NOTE: Place your finger in a natural position that matches the way you normally hold your device. 43 6. When completed, click Finish. NOTE: For detailed information on the program, see the programs online help. Fingerprint Login NOTE:
The fingerprint login process can take a while. This is because the system has to check hardware devices and security configuration before initiating the fingerprint scanner. The fingerprint scanner has 360-degree readability. You can place your finger in any orientation for the scanner to recognize an enrolled fingerprint. With an enrolled fingerprint, the user can log on by tapping the Fingerprint option in Windows login screen and then placing the finger on the scanner. The user can also dismiss the lock screen with the fingerprint. If fingerprint login attempts fail three times, you will be switched to password login. 44 Using the Contactless Smart Card Reader (Optional) Select models have a contactless smart card reader module. When an RFID/NFC card is placed within range of the antenna ( 4 cm), the reader can:
Read/write RFID (Radio Frequency Identification) tags Read NFC (Near Field Communication) tags The module supports ISO15693, ISO14443A/B, Felica, and Mifare standards. Contactless smart card reader antenna area NOTE:
For optimal results when reading an RFID/NFC tag, have the tag face the antenna in the same orientation as indicated by the icon on the exterior of the computer. When not using an RFID/NFC card, do not leave it within or near the antenna area. For enhanced applications and customization of the module, contact your authorized Getac dealer. The NFC reader requires specialized applications. For further information, ask your system administrator. 45 46 Chapter 3 Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way. 47 AC Adapter CAUTION:
The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or computer. When unplugging the connector, always hold the plug head. Never pull on the cord. The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct Current) power because your computer runs on DC power, but an electrical outlet usually provides AC power. It also charges the battery pack when connected to AC power. The adapter operates on any voltage in the range of 100~240 V AC. 48 Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. NOTE: Care and maintenance information for the battery is provided in the Battery Pack Guidelines section in Chapter 7. Charging the Battery Pack NOTE:
Charging will not start if the internal temperature of the battery pack is below 0 C (32 F) or above 50 C (122 F);
the charging process will stop if the internal temperature of the battery pack gets above 60 C (140 F). To avoid damaging the battery under this situation, disconnect the AC adapter and wait for the battery to return to room temperature before charging again. During charging, do not disconnect the AC adapter before the battery has been fully charged; otherwise you will get a prematurely charged battery. The battery has a high temperature protection mechanism which limits the maximum charge of the battery to 80% of its total capacity in the event of high temperature conditions. In such conditions, the battery will be regarded as fully charged at 80% capacity. The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer. To charge the battery pack, connect the AC adapter to the computer and an electrical outlet. The Battery Indicator (
) on the computer glows amber to indicate that charging is in progress. 49 You are advised to keep the computer power off while the battery is being charged. When the battery is fully charged, the Battery Indicator lights green. It takes approximately2.5 to 3 hours to fully charge one battery pack. For models having both the main battery pack and second battery pack, the two are charged in parallel. CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours. A software tool called Gauge Reset is provided for the purpose. Use the G-Manager program and select the Battery tab to find the tool. Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the computer. You can find the battery icon on the Windows taskbar (lower-right corner). The icon shows the approximate battery level. For models having both the main battery pack and second battery pack, the two are discharged in parallel. Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. 50 Battery Icon Windows 10 Windows 7 Battery Level Description Discharging The icon shows the charge remaining in Low Critically low 10-percent increments until the charge reaches the low-battery level. The battery charge has reached the low-
battery level. The battery charge has reached the critical battery level. By default, Windows will display a notification and put your computer into Hibernation. When the battery is low, the computers Battery Indicator (
to alert you to take actions.
) also blinks red Always respond to low-battery by connecting the AC adapter, placing your computer in Hibernation mode, or turning off the computer. Replacing the Battery Pack CAUTION:
There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturers optional battery packs. Discard used batteries according to the dealers instructions. Do not attempt to disassemble the battery pack. 1. Turn off the computer and disconnect the AC adapter. Skip this step if you are hot swapping the battery pack. (See Hot Swapping the Battery Pack (Optional) for more information.) 2. Carefully place the computer upside down. 3. Locate the battery pack you want to remove (
on all models or on select models). 51 4. Slide the battery latch to the unlocked position ( ) () and hold it there. Meanwhile, grasp the edge of the battery pack using the other hand and pull it out of the bay (). 5. Noting the orientation, insert the new battery pack all the way into the bay. The battery latch should be engaged in the locked position ( ). 52 Hot Swapping the Battery Pack (Optional) Hot swapping means you can safely replace the battery pack without shutting down while your computer is running on battery power. This can be done if your computer has another battery power source. In addition to the main battery pack, select models have extra(s) which can be one of the below configurations:
Bridge battery (internal, not user accessible) Second battery pack (
occupying the multi-purpose bay, user accessible) Bridge battery and second battery pack Hints and Reminders See Hot Swapping the Battery Pack (Optional) for replacement instructions and note the following hints and reminders on hot swapping:
Make sure the battery pack to be installed is charged. The appropriate temperature range for hot swapping the battery pack is between
-21C (-5.8 F) and 55 C (131 F). Check the Battery Hot Swapping Indicator after unlocking the battery latch. Replace the battery pack only when the indicator lights in green. A red light means the other battery or batteries do not have enough power for you to safely hot swap the battery pack. 53 Once a battery pack is removed, the display brightness level will be fixed at a low level and cannot be adjusted. If a charged battery pack is not inserted within 2 minutes, the Battery Hot Swapping Indicator blinks in red and the computer enters Hibernation mode. After removing the battery pack, do not connect and immediately disconnect the AC adapter. This will shut down the computer About the Bridge Battery For models having the bridge battery:
The bridge battery is not user-replaceable and is invisible to the operating system. It never functions as the power source as long as the battery pack is installed. The bridge battery is charged by external AC power if the AC adapter is connected. 54 Power-Saving Tips Aside from enabling your computers power saving mode, you can do your part to maximize the batterys operating time by following these suggestions. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. When not using a connected device, disconnect it. Remove the card (such as smart card, ExpressCard, or PC card) if not using it. Turn off the wireless radio if you are not using the wireless module (such as WLAN, Bluetooth, or WWAN). Turn off the computer when you are not using it. 55 Chapter 4 Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. 56 Connecting Peripheral Devices Connecting a USB Device Your computer has three USB 3.0 ports and one USB 2.0 port for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. USB 3.0 USB 2.0 NOTE: Select models have a PowerShare USB port. If needed, you can change the settings and use this port as a standard USB 2.0 port. (See the next section for more information.) 57 Connecting a Device for USB Charging (Optional) Select models have a PowerShare USB port (
). You can use this port to charge mobile devices even when the computer is in power-off, sleep, or hibernation state. A connected device is charged by either external power (if the AC adapter is connected) or by the computers battery (if the AC adapter is not connected). In the latter case, charging will stop when the battery level gets low (20% capacity). The USB charging feature is enabled by default. You can enable/disable the feature by running the G-Manager program and selecting the PowerShare USB tab. When disabled, the PowerShare USB port functions as a standard USB 2.0 port. Notes and Cautions on USB Charging Before connecting a device for charging, make sure the device works with the USB charging feature. Connect a device directly to this port. Do not connect via a USB hub. After resuming from sleep or hibernation, the computer may not detect the connected device. If this happens, try disconnecting and reconnecting the cable. USB charging will stop in the following situations. You shut down the computer by pressing the power button for more than 5 seconds All power (AC adapter and battery pack) is disconnected and then reconnected during power-off state. For USB devices which do not require charging, connect them to other USB ports on your computer. 58 Connecting a Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer. Your computer has an HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. Select models have a VGA connector. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys. (You can also change the display through Windows Control Panel.) 59 Connecting a Serial Device (Optional) Select models have one or two RS232 serial ports for connecting a serial device. COM1 COM2 Connecting an Audio Device For higher audio quality, you can send sound through an external audio device. The audio combo connector is the 4-pole TRRS 3.5mm type (Apple iPhone Recessed) so you can connect a compatible headset microphone. SAFETY WARNING:
To prevent possible hearing damage, do not listen at high volume levels for long periods. 60 Using Storage and Expansion Cards Using Storage Cards NOTE: You can use only storage cards. Your card reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a storage card reader. The card reader is a small drive for reading from and writing to removable storage cards (or called memory cards). The reader supports SD (Secure Digital) and SDXC (Secure Digital eXtended Capacity) cards. To insert a storage card:
1. Locate the SD card reader on the right side of the computer and open the cover. 2. Align the card with its connector pointing to the slot and its label facing up. Slide the card into the slot until it reaches the end. 3. Close the cover. 4. Windows will detect the card and assign it a drive name. To remove a storage card:
1. Open File Explorer and click Computer. 2. Right-click the drive with the card and select Eject. 3. Slightly push the card to release and then pull it out of the slot. 4. Close the cover. 61 Using Smart Cards With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card:
1. Locate the smart card slot on the right of the computer and open the cover. 2. Slide the smart card, with its label and embedded computer chip facing down into the slot. 3. Close the cover. To remove a smart card:
Chip on the other side 1. Make sure that the third-party smart card software is not accessing the smart card. 2. Pull the card out of the slot. 3. Close the cover. 62 Using ExpressCards (Optional) Select models have an ExpressCard slot. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices. To insert an ExpressCard:
1. Locate the ExpressCard slot on the left side of the computer. 2. Slightly push the dummy card to release and then pull it out of the slot. 3. Slide the ExpressCard, with its label facing up, all the way into the slot until the rear connectors click into place. To remove an ExpressCard:
1. Double-click the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the ExpressCard from the list to disable the card. 3. Slightly push the card to release and then pull it out of the slot. 4. Replace the dummy card. 63 Using PC Cards (Optional) Select models have a PC card slot. The PC card slot supports type II card and CardBus specifications. To insert a PC card:
1. Locate the PC card slot on the left side of the computer. 2. Slide the PC card, with its label facing up, into the slot until the eject button pops out. Eject button To remove a PC card:
1. Double-click the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot. 5. Close the cover. 64 Changing or Replacing Replacing the Hard Disk Drive 1. Turn off the computer and disconnect the AC adapter. 2. Carefully place the computer upside down. 3. Locate the hard disk drive. 4. Slide the hard disk drive latch to the unlocked position ( ) () and hold it there. Meanwhile, grasp the edge of the hard disk drive using the other hand and pull it out of the bay (). 5. Noting the orientation, insert the new hard disk drive all the way into the bay. The battery latch should be engaged in the locked position ( ). 65 Chapter 5 Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features. This chapter tells you how to use the BIOS Setup Utility. 66 When and How to Use You need to run BIOS Setup Utility when:
You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware. You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility:
1. For Windows 10 models: Click Settings Update & security Recovery. Under Advanced startup, click Restart now. In the boot options menu, click Troubleshoot Advanced options UEFI Firmware Settings. Click Restart. In the next menu that appears, use the arrow key to select Setup Utility and press Enter. For Windows 7 models: Press the F2 key when the prompt appears on the screen during system startup. 2. The BIOS Setup Utility main screen appears. In general, you can use the arrow keys to move around and + / keys to change the setup values. Keyboard information can be found at the bottom of the screen. NOTE:
The actual setting items on your model may differ from those described in this chapter. The availability of some setting items depends on the Windows version your computer is running. 67 Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The Asset Tag information appears when you have entered the asset number for this computer using the asset management program. The program is provided in the Asset tag folder of the Driver disc. Main Menu The Main menu contains the various system settings. System Date sets the system date. System Time sets the system time. OS Select specifies which version of Windows your computer is running. Legacy USB Support enables or disables the systems support for Legacy USB device in DOS mode. (for Windows 7 only) PXE Boot sets the PXE boot to UEFI or Legacy. PXE (Preboot eXecution Environment) is an environment to boot computers using a network interface independently of data storage devices or installed operating systems. Internal Numlock sets if the Num Lock function of the built-in keyboard can work. When set to Enabled, you can press Fn + Num LK to activate the numeric keypad, which is embedded in the typewriter keys. When set to Disabled, Num Lock does not work. In this case, you can still press Fn + a letter key to enter a number. 68 Advanced Menu The Advanced menu contains the advanced settings. Wake Up Capability specifies events for waking up the system from S3 (Sleep) state. Any-key Wake Up From S3 State allows any key to wake up the system from S3
(Sleep) state. USB Wake Up From S3 allow a USB device activity to wake up the system from S3 (Sleep) state. System Policy allows you to choose between Performance and Balance. If battery life is your first priority, select Balance. If you need system performance more than battery life, select Performance. AC Initiation sets if connecting AC power will automatically start or resume the system. Active Management Technology Support (This item appears only on models supporting vPro.) Intel AMT Support enables or disables Intel Active Management Technology BIOS extension execution. AMT allows the system administrator to access an AMT featured computer remotely. Intel AMT Setup Prompt determines whether the prompt for entering Intel AMT Setup appears or not during POST. (This item only appears when the previous item is set to Enabled.) Virtualization Technology Setup sets Virtualization Technology parameters. Intel(R) Virtualization Technology enables or disables Intel VT (Intel Virtualization Technology) feature which provides hardware support for processor virtualization. When enabled, a VMM (Virtual Machine Monitor) can utilize the additional hardware virtualization capabilities provided by this technology. Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel Virtualization Technology for Directed I/O). When enabled, VT-d helps enhance Intel platforms for efficient virtualization of I/O devices. 69 Graphic Setup sets graphics related options. DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics memory for use by the internal graphics device. Button Setup P1 Function specifies the P1 quick button function to one of these options:
Blackout (See Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 3. Insert one of the tethers loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 70 4. Insert the other loop end to the hook on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight. 5. When not in use, store the stylus in the stylus slot. CAUTION: Be careful the tether does not get in the way when you open or close the DVD tray (if your model has a DVD drive) and when you connect the computer to the office or vehicle dock. Using the Quick Buttons in Chapter 2 for more information.) Quick Btn (See Quick Button Definition Utility in Chapter 6 for more information.) Emergency Btn (Emergency button only works with customized applications that support the specific button.) P2 Function specifies the P2 quick button function to one of these options:
SunLight (See 71 Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 6. Insert one of the tethers loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 7. Insert the other loop end to the hook on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight. 8. When not in use, store the stylus in the stylus slot. CAUTION: Be careful the tether does not get in the way when you open or close the DVD tray (if your model has a DVD drive) and when you connect the computer to the office or vehicle dock. 72 Using the Quick Buttons in Chapter 2 for more information.) ECO (See Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 9. Insert one of the tethers loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 10. Insert the other loop end to the hook on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight. 73 11. When not in use, store the stylus in the stylus slot. CAUTION: Be careful the tether does not get in the way when you open or close the DVD tray (if your model has a DVD drive) and when you connect the computer to the office or vehicle dock. Using the Quick Buttons in Chapter 2 for more information.) Quick Btn (See Quick Button Definition Utility in Chapter 6 for more information.) HDD Preheat keeps the hard disk drives temperature above 5oC (41oF) during system shutdown period as long as external AC power is connected. When set to Enabled, the optional heater will automatically turn on if the hard disk drives temperature drops below 5oC (41oF). (The availability of this item depends on your model.) Device Configuration enables or disables several hardware components. The items available for setting depend on your model. 74 Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. NOTE:
You can set the user password only when the supervisor password has been set. If both the administrator and user passwords are set, you can enter any of them for starting up the system and/or entering BIOS Setup. However, the user password only allows you to view/change the settings of certain items. A password setting is applied right after it is confirmed. To cancel a password, leave the password empty by pressing the Enter key. Set Supervisor/User Password sets the supervisor/user password. You can set the supervisor/user password to be required for starting up the system and/or entering BIOS Setup. Password on Boot allows you to enable or disable the entering of password for booting up your system. Secure Boot Configuration You can access this item only after setting the Supervisor Password. Secure Boot enables or disables Secure Boot. Secure Boot is a feature that helps prevent unauthorized firmware, operating systems, or UEFI drivers from running at boot time. Delete all Security Boot keys deletes all secure boot variables. Restore Factory Defaults resets secure boot variables to manufacturing defaults. 75 Set HDD 0 User Password sets the password for locking the Primary Master hard disk drive. After setting a password, the hard disk drive can only be unlocked by the password no matter where it is installed. TPM Setup Menu sets various TPM parameters. TPM Support enables or disables TPM support. TPM (Trusted Platform Module) is a component on your computers mainboard that is specifically designed to enhance platform security by providing a protected space for key operations and other security critical tasks. Change TPM State allows you to select between No Change and Clear. Intel Trusted Execution Technology enables utilization of additional hardware capabilities provided by Intel Trusted Execution Technology. Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Press the arrow key to select a device on the boot order list and then press +/
key to change the order of the selected device. The [X] sign after a device name means the device is included in the search. To exclude a device from the search, move to the [X] sign of the device and press Enter. Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your settings, you must save and exit so that the changes can take effect. Exit Saving Changes saves the changes you have made and exits BIOS Setup Utility. Exit Discarding Changes exits BIOS Setup Utility without saving the changes you have made. Load Setup Defaults loads the factory default values for all the items. 76 Discard Changes restores the previous values for all the items. Saves Changes saves the changes you have made. 77 Chapter 6 Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly introduces the programs. 78 G-Manager G-Manager is a unified user interface utility that allows you to view, manage, or configure your computer features. With G-Manager, you can perform all or some of the tasks listed below. View system information. Check the battery status and configure the battery. Configure ECO modes (or called power profiles). Set the touchscreen sensitivity mode. Enable PowerShare USB feature. Set if a warning message will appear when a connected docking station is removed unexpectedly. Enable the use of external GPS/WWAN/WLAN antenna signal. Monitor the system. View the GPS information (select models only). Right-click the Getac Utility icon G-Manager to start the program. The G-Manager window appears, containing several tabs. located on Windows taskbar and select NOTE: Depending on your model, the actual items and information appearing on the screen may differ from those shown in this manual. 79 Help For detailed information on the program, see the programs online help. 80 Quick Button Definition Utility The P1 and P2 buttons have pre-assigned functions. You can re-define the button following this procedure:
1. Run BIOS Setup program to select Quick Btn for the P1 Function or P2 Function item under the Advanced menu. (See Advanced Menu in Chapter 5.) Save and exit the program. 2. Right-click the Getac utility icon on the Windows taskbar and select Quick Button Definition. 3. The following window appears. By default, P1 is assigned to G-Manager and P2 to Internet Explorer. To assign a program to a button, click the Open button
. 4. In the Open dialog box, browse to the destination folder and select the desired program file. Then, click Open to complete. 81 5. A matching program icon will appear in the settings window. NOTE: You can restore the quick buttons to the default settings by clicking Get Default. 82 Chapter 7 Chapter 7 Care and Maintenance Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling. 83 Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files. Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock. Store the key in a safe place. 84 Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 C (32 F) and 55 C (131 F). (Actual operating temperature depends on product specifications.) Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Using the computer in extreme environments for long periods can result in product deterioration and a shortened product life. Operating in an environment with metallic dust is not allowed. Place the computer on a flat and steady surface. Do not stand the computer on its side or store it in an upside-down position. A strong impact by dropping or hitting may damage the computer. Do not cover or block any ventilation openings on the computer. For example, do not place the computer on a bed, sofa, rug, or other similar surface. Otherwise, overheating may occur that results in damage to the computer. As the computer can become very hot during operation, keep it away from objects that are vulnerable to heat. Keep the computer at least 13 cm (5 inches) away from electrical appliances that can generate a strong magnetic field such as a TV, refrigerator, motor, or a large audio speaker. Avoid moving the computer abruptly from a cold to a warm place. A temperature difference of more than 10 C (18 F) may cause condensation inside the unit, which may damage the storage media. General Guidelines Do not place heavy objects on top of the computer when it is closed as this may damage the display. 85 Do not move the computer simply by grasping the display screen. The screen surface is easily scratched. Do not use paper towels to clean the display but use the included soft cloth. LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use. To maximize the life of the backlight in the display, allow the backlight to automatically turn off as a result of power management. Cleaning Guidelines Never clean the computer with its power on. Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer. Gently wipe the display with a soft, lint-free cloth. Dust or grease on the touchpad can affect its sensitivity. Clean the pad by using adhesive tape to remove the dust and grease on its surface. If water or liquid is split onto the computer, wipe it dry and clean when possible. Though your computer is water-proof, do not leave the computer wet when you can dry it. If the computer gets wet where the temperature is 0C (32F) or below, freeze damage may occur. Make sure to dry the wet computer. Battery Pack Guidelines Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack. 86 The battery pack is a consumable product and the following conditions will shorten its life:
when frequently charging the battery pack when using, charging, or storing in high temperature condition To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature. Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature range. A higher environment temperature will cause the battery packs temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range. It is recommended that you do not charge the battery pack more than once a day. It is recommended that you charge the battery pack with the computers power off. To maintain the battery packs operating efficiency, store it in a cool dark place removed from the computer and with 30 % ~ 40 % charge remaining. Important guidelines when using the battery pack. When installing or removing the battery pack take note of the following:
avoid installing or removing the battery pack when the computer is in Sleep mode. Abruptly removing the battery pack may cause loss of data or the computer may become unstable. avoid touching the battery pack terminals or damage may occur, thereby causing improper operation to it or the computer. The computers input voltage and surrounding temperature will directly affect the battery packs charge and discharge time:
charging time will be prolonged when the computer is turned on. To shorten the charging time, it is recommended that you place the computer in sleep or hibernation mode. a low temperature will prolong the charging time as well as hasten the discharge time. 87 When using battery power in an extremely low temperature environment, you may experience shortened operating time and incorrect battery level reading. This phenomenon comes from the chemical characteristics of batteries. The appropriate operating temperature for the battery is -10 C ~ 50 C (14 F ~ 122 F). Do not leave the battery pack in storage for more than six months without recharging it. Touchscreen Guidelines Use the finger or stylus on the display. Using a sharp or metallic object other than your finger or stylus may cause scratches and damage the display, thereby causing errors. Use a soft cloth to remove dirt on the display. The touchscreen surface has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface. Turn off the computer power when cleaning the display. Cleaning the display with the power on may cause improper operation. Do not use excessive force on the display. Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display. Using the touchscreen during low temperature (below 5 oC / 41 F) may cause a slower response time, this is normal. A normal response time may be restored upon returning to room temperature. When there is noticeable discrepancy in the operation of the touchscreen function
(wrong location on intended operation or improper display resolution), refer to the Windows online Help for instructions on recalibrating the touchscreen display. 88 When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed. Make sure that all the connector covers are closed completely to ensure the waterproof integrity. Do not leave objects in between the keyboard and closed display. Disconnect the AC adapter from the computer and take it with you. Use the AC adapter as the power source and as a battery-charger. Hand-carry the computer. Do not check it in as luggage. If you need to leave the computer in the car, put it in the trunk of the car to avoid exposing the computer to excessive heat. When going through airport security, it is recommended that you send the computer and flash disks through the X-ray machine (the device you set your bags on). Avoid the magnetic detector (the device you walk through) or the magnetic wand (the handheld device used by security personnel). If you plan to travel abroad with your computer, consult your dealer for the appropriate AC power cord for use in your country of destination. 89 Chapter 8 Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems. 90 Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem:
Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup program. Make sure that all the device drivers are correctly installed. Make notes of your observations. Are there any messages on the screen? Do any indicators light? Do you hear any beeps? Detailed descriptions are useful to the service personnel when you need to consult one for assistance. If any problem persists after you follow the instructions in this chapter, contact an authorized dealer for help. 91 Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. If the battery doesn't charge after it has been stored in very low temperatures, try disconnecting and reconnecting the AC adapter to solve the problem. Make sure that the battery pack is installed correctly. Make sure that the battery terminals are clean. The operating time of a fully charged battery becomes shorter. If you often partially recharge and discharge, the battery might not be charged to its full potential. Initialize the battery to solve the problem. The battery operating time indicated by the battery meter does not match the actual operating time. The actual operating time can be different from the estimated time, depending on how you are using the computer. If the actual operating time is much less than the estimated time, initialize the battery. Bluetooth Problems I cannot connect to another Bluetooth-enabled device. Make sure that both devices have activated Bluetooth feature. Make sure that the distance between the two devices is within the limit and that there are no walls or other obstructions between the devices. Make sure that the other device is not in Hidden mode. 92 Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase brightness. The display output might be set to an external device. To switch the display back to the LCD, press the Fn+F5 hot key or change the display through the Display Settings Properties. The characters on the screen are dim. Adjust the brightness and/or contrast. The display brightness cannot be increased. As a protection, the display brightness will be fixed at a low level when the surrounding temperature is too high or too low. It is not a malfunction in this situation. Bad dots appear on the display at all times. A small number of missing, discolored, or bright dots on the screen are an intrinsic characteristic of TFT LCD technology. It is not regarded as a LCD defect. DVD Drive Problems The DVD drive cannot read a disc. Make sure that the disc is correctly seated in the tray, with the label facing up. Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit, available in most computer stores. Make sure that the computer supports the disc or the files contained. 93 You cannot eject a disc. The disc is not properly seated in the drive. Manually release the disc by inserting a small rod, such as a straightened paperclip, into the drives manual eject hole and pushing firmly to release the tray. Hardware Device Problems The computer does not recognize a newly installed device. The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type. Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.) Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.) Check the cables or power cords for correct connections. For an external device that has its own power switch, make sure that the power is turned on. Hard Disk Drive Problems The hard disk drive error message appears on the screen. The hard disk drive has defects. Ask your dealer for help. The hard disk drive operations seem slow. The data files stored on the hard disk drive may be fragmented. Defragment the drive. (See Windows online help for instructions.). 94 The hard disk drive in-use indicator glows without blinking. The data files stored on the hard disk drive may be fragmented. Defragment the drive. (See Windows online help for instructions.). Keyboard and Touchpad Problems The keyboard does not respond. Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose. Water or liquid is spilt into the keyboard. Immediately turn off the computer and unplug the AC adapter. Then turn the keyboard upside down to drain the liquid out of the keyboard. Make sure to clean up any part of the spill you can get to. Though the keyboard of your computer is spill-proof, liquid will remain in the keyboard enclosure if you dont remove it. Wait for the keyboard to air dry before using the computer again. The touchpad does not work, or the pointer is difficult to control with the touchpad. Make sure that the touchpad is clean. LAN Problems I cannot access the network. Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. 95 Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does not enter Sleep or Hibernation mode if the connection is actively in use. Make sure that the Sleep or Hibernation time-out is enabled. The computer does not enter Sleep or Hibernation mode immediately. If the computer is performing an operation, it normally waits for the operation to finish. The computer does not resume from Sleep or Hibernation mode. The computer automatically enters Sleep or Hibernation mode when the battery pack is empty. Do any one of the following:
Connect the AC adapter to the computer. Replace the empty battery pack with a fully charged one. Software Problems An application program does not work correctly. Make sure that the software is correctly installed. If an error message appears on the screen, consult the software programs documentation for further information. If you are sure the operation has stop, reset the computer. Sound Problems No sound is produced. Make sure that the volume control is not set too low. Make sure that the computer is not in Sleep mode. If using an external speaker, make sure that the speaker is properly connected. 96 Distorted sound is produced. Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound. The sound system does not record. Adjust the playback or recording sound levels. Startup Problems When you turn on the computer, it does not seem to respond. If you are using an external AC power, make sure that the AC adapter is correctly and securely connected. If so, make sure that the electrical outlet works properly. If you are using the battery power, make sure that the battery is not discharged. For models with the HDD preheat feature: When turning on the computer in an extremely low temperature environment, the computer will heat up the hard disk before starting up. The Hard Disk (
) indicator glows red to indicate the heater is on. Wait till the heating is finished. However, if external AC power is not available and the remaining battery power is too low for the heating to complete, the computer may not start up. In case the computer fails to start up, turn off the computer and leave it in room temperature for about an hour before trying to turn it on again. When you turn on the computer, it stops after POST. Restart your computer. WLAN Problems I cannot use the WLAN feature. Make sure that the WLAN feature is turned on. Transmission quality is poor. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with. 97 Check if there is high interference around the environment and solve the problem as described next. Radio interference exists. Move your computer away from the device causing the radio interference such as microwave oven and large metal objects. Plug your computer into an outlet on a different branch circuit from that used by the affecting device. Consult your dealer or an experienced radio technician for help. I cannot connect to another WLAN device. Make sure that the WLAN feature is turned on. Make sure that the SSID setting is the same for every WLAN device in the network. Your computer is not recognizing changes. Restart the computer. Make sure that the IP address or subnet mask setting is correct. I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly. If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point it is associated with. Make sure that your computer is configured with the same security option
(encryption) to the Access Point. Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network. 98 Reconfigure and reset the Access Point. I cannot access the network. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. You have moved out of range of the network. Turn off power management. Other Problems The date/time is incorrect. Correct the date and time via the operating system or BIOS Setup program. After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer, the RTC
(Real-Time Clock) battery is at the end of its life. Call an authorized dealer to replace the RTC battery. 99 Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the restart function of the operating system, reset the computer Reset the computer by any of these methods:
Press Ctrl+Alt+Del on the keyboard. This opens the Ctrl-Alt-Del screen where you can select actions including Restart. If the above action does not work, press and hold the power button for more than 5 seconds to force the system to turn off. Then turn on the power again. 100 System Recovery System Restore, Recovery, or Reset (for Windows 10 Models) Click Settings Update & security. You have several options. System Restore This option allows you to restore Windows to an earlier point in time if you have created a restore point. Recover from a drive If you have created a recovery drive on Windows 10, you can use the recovery drive to reinstall Windows Reset this PC This option allows you to reinstall Windows with or without keeping your files. See Microsoft website for more information. NOTE: System recovery for Windows 10 typically will take several hours to complete. System Recovery (a Tool for Windows 7 Models) Use System Recovery when:
The Windows 7 operating system does not start at all. You want to restore the system to the factory state. WARNING:
Using this feature will reinstall Windows to your system and configure it to the systems factory default settings. All data on the hard disk drive will be lost. Make sure that power is not interrupted during the recovery process. An unsuccessful recovery may result in Windows startup problems. To run System Recovery:
101 1. Connect the AC adapter. 2. Turn on the computer. During system startup when the following screen appears, press Ctrl + Alt + F2 keys for four second. 3. In the screen that appears, select Recovery to start the recovery process. 4. The progress bar shows the percentage completed. When it reaches 100%, the system turns off. 5. Turn on the computer. The Windows setup wizard starts. Follow the onscreen prompts to continue. 6. When the system restarts, the installer screen appears. The installer will perform system hardware detection and driver installation. 102 7. When completed, the system restarts and displays Windows desktop. 103 Using the Driver Disc The Driver disc contains drivers and utilities required for specific hardware in your computer. Since your computer comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc. In case you want to manually install Windows, you will have to install the drivers and utilities one by one after installing Windows. To manually install drivers and utilities:
1. Start up the computer. 2. Skip this step if your model has a DVD drive. Prepare an external CD/DVD drive (with USB connection). Connect the drive to your computer. Wait for the computer to recognize the drive. 3. Insert the Driver disc. Make sure you use the disc that matches the Windows version of your computer. 4. The autorun program should automatically start. You will see the installation menu. Click NEXT to go to the next page if there is more than one. 5. To install a driver or utility, just click the particular button and follow the onscreen instructions to complete the installation. 104 Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts CPU BIOS RAM Display Panel Audio Controller Features Microphone Speaker Keyboard Pointing device Hard disk drive Specifications Skylake-U Intel Core i3/i5/i7 processor 16MB, supporting UEFI, ACPI, and TPM Up to 16GB DDR3L SDRAM, 2 slots, 1866MHz/1600MHz 14-inch (16:9) wide TFT LCD, resolution up to 1366768 WXGA or 1920x1080 FHD (option),dimmer mode, blackout mode, capacitive multi-touch (option) UMA - Intel GT2 Option: Discrete - NVIDIA GeForce GTX 950M Azalia, High Definition audio Integrated x 2 Speaker 2 Standard keys with numeric pad keys, 12 function keys, special Fn (Function) key and Windows keys, with water-proof membrane or backlight (option) Glide touchpad with multi-touch feature, capacitive type SATA III interface, 2.5-inch diameter, shock-mounted, user-removable, solid-state disk (option), HDD heater (option), second hard disk drive
(option) Optical drive (option) SATA interface, Super-Multi DVD drive Card slots SD/SDXC Card Reader Smart Card ExpressCard/54 (option) PC card (option) USB 3.0 x 3, USB 2.0, RJ-45, HDMI, combo audio (4-pole TRRS 3.5mm type), docking I/O ports Standard 105 LAN Parts Optional Specifications RS-232 x 1 or x 2, analog VGA , 2nd RJ-45, PowerShare USB 2.0, tri antenna pass-through Intel Gigabit LAN Option: LAN 2 Wireless LAN + Bluetooth Integrated 802.11ac WLAN, IEEE 802.11a/b/g/n compatible, Bluetooth 4.2 GPS (option) WWAN (option) Web CAM (option) Contactless smart card reader (option) Security Power AC adapter
+ EDR UART 3G/4G LTE, external accessible SIM card slot FHD Webcam UART interface, ISO15693, ISO14443A/B, Felica, Mifare Kensington lock TPM 2.0 Fingerprint scanner (option) Universal AC adapter, 65 W (UMA VGA models) /90 W (Discrete VGA models), input: 100240 V, output: 19 V Battery pack Lithium-ion Prismatic type Main: 6cell, 2100mAh, 3.7V Second (option): 6 cell, 2100mAh, 3.7V Bridge battery (option): 2 cell, 2050mAh Hot Swap technology 350 x 294 x 34.9 mm (13.8 x 9.8 x 1.37 inch) 350 x 294 x 42.3 mm (13.8 x 9.8 x 1.66 inch) (Discrete VGA models) 2.1 ~ 2.5 kg (4.61 ~ 5.51 lb) Dimension (WDH) Weight 106 Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only. 107 On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment. Please note:
The use of a non-shielded interface cable with this equipment is prohibited. 108 Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numrique de Classe B respecte toutes les exigences du Rglement Canadien sur le matriel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de la classe B prescrites dans le Rglement sur le brouillage radiolectrique dict par le ministre des Communications du Canada. Safety Notices About the Battery Keep the battery pack out of the reach of children. Caution Texts Concerning Lithium Batteries DANISH ADVARSEL! Lithiumbatteri Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type. Levr det brugte batteri tilbage til leverandren. NORWEGIAN ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. SWEDISH VARNING: Explosionsfara vid felaktigt batteribyte. Anvnd samma batterityp eller en 109 ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvnt batteri enligt fabrikantens instruktion. FINNISH VAROITUS: Paristo voi rjht, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. FRENCH ATTENTION: II y a danger dexplosion sil y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du mme type ou dun type quivalent recommand par le constructeur. Mettre au rebut les batteries usages conformment aux instructions du fabricant. Attention (for USA Users) The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal. About the AC Adapter Use only the AC adapter supplied with your computer. Use of another type of AC adapter will result in malfunction and/or danger. Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet. 110 Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged. Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture. About the DC Fan WARNING: Hazardous moving parts. Keep away from moving fan blades. 111 On the Use of the RF Device USA and Canada Safety Requirements and Notices MPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Radio Frequency Interference Requirements and SAR This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation. The FCC limits are designed to provide reasonable protection against harmful interference when the equipment is installed and used in accordance with the instruction manual and operated in a commercial environment. However, there is no guarantee that interference will not occur in a particular commercial installation, or if operated in a residential area. 112 If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the users own expense. The user is encouraged to try one or more of the following corrective measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. CAUTION: The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by the manufacturer could void the users authority to operate this device. Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment
(or its transmit antenna) that is installed outdoors is subject to licensing. Pour empcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit tre utilis l'intrieur et devrait tre plac loin des fentres afin de fournir un cran de blindage maximal. Si le matriel (ou son antenne d'mission) est install l'extrieur, il doit faire l'objet d'une licence. CAN ICES-3(B)/NMB-3(B) This device complies with Industry Canadas licence-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions 113 suivantes:
(1) lappareil ne doit pas produire de brouillage, et
(2) lutilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999/5/EC. Danish Dette produkt er i overensstemmelse med det europiske direktiv 1999/5/EC. Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999/5/EC. Finnish Tm tuote noudattaa EU-direktiivin 1999/5/EC mryksi. French Ce produit est conforme aux exigences de la Directive Europenne 1999/5/EC. German Dieses Produkt entspricht den Bestimmungen der Europischen Richtlinie 1999/5/EC. Greek To 1999/5/EC. Icelandic essi vara stenst regluger Evrpska Efnahags Bandalagsins nmer 1999/5/EC. Italian Questo prodotto conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. 114 Portuguese Este produto cumpre com as normas da Diretiva Europia 1999/5/EC. Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Restrictions This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range. 115 User Notification of Take-back Service To Institutional (B2B) Users in United States:
Getac believes in providing our institutional customers with easy-to-use solutions to recycle your Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible. Getac works with recycling vendors with the highest standards for protecting our environment, ensuring worker safety, and complying with global environmental laws. Our commitment to recycling our old equipment grows out of our work to protect the environment in many ways. Please see the product type below for information on Getac product, battery and packaging recycling in USA. For Product Recycling:
Your portable Getac products contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. Getac provides a free take-back service for recycling your Getac products. Our electronics recycler will provide competitive bids for recycling non-Getac products as well. For Battery Recycling:
The batteries used to power your portable Getac products contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. Getac provides a free take-back service for recycling your batteries from Getac products. For Packaging Recycling:
Getac has chosen the packaging materials used to transport our products carefully, to balance the requirements of shipping the product to you safely while minimizing the amount of material used. The materials used in our packaging are designed to be recycled locally. If you have the above for recycling, please contact our recycler, All Green Electronics Recycling, LLC. For more information on recycling, visit the website http://www.allgreenrecycling.com. 116 ENERGY STAR 6.1 ENERGY STAR is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR related information from http://www.energystar.gov. As an ENERGY STAR Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. An ENERGY STAR qualified computer uses 70 % less electricity than computers without enabled power management features. Earning the ENERGY STAR When every home office is powered by equipment that has earned the ENERGY STAR, the change will keep over 289 billion pounds of greenhouse gases out of the air. If left inactive, ENERGY STAR qualified computers enter a low-power mode and may use 15 watts or less. New chip technologies make power management features more reliable, dependable, and user-friendly than even just a few years ago. Spending a large portion of time in low-power mode not only saves energy, but helps equipment run cooler and last longer. 117 Businesses that use ENERGY STAR enabled office equipment may realize additional savings on air conditioning and maintenance. Over its lifetime, ENERGY STAR qualified equipment in a single home office
(e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. Power management (sleep settings) on computers and monitors can result in much savings annually. Remember, saving energy prevents pollution Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution. By using less energy, these products help lower consumers utility bills, and prevent greenhouse gas emissions. Getac Product Compliance All Getac products with ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. As recommended by the ENERGY STAR program for optimal energy savings, the computer is automatically set to sleep after 15 minutes (in battery mode) and 30 minutes (in AC mode) of user inactivity. To wake up the computer, press the power button. If you want to configure power management settings such as inactivity time and ways to initiate/end Sleep mode, go to Power Options by right-clicking the battery icon on the Windows taskbar and then selecting Power Options in the pop-up menu. Please visit http://www.energystar.gov/powermanagement for detail information on power management and its benefits to the environment. 118 Battery Recycling For the U.S. and Canada only:
To recycle the battery, please go to the RBRC Call2Recycle website or use the Call2Recycle Helpline at 800-822-8837. Call2Recycle is a product stewardship program providing no-cost battery and cellphone recycling solutions across the U.S. and Canada. Operated by Call2Recycle, Inc., a 501(c)4 nonprofit public service organization, the program is funded by battery and product manufacturers committed to responsible recycling. See more at:
http://www.call2recycle.org 119
| frequency | equipment class | purpose | ||
|---|---|---|---|---|
| 1 | 2016-02-05 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
| app s | Applicant Information | |||||
|---|---|---|---|---|---|---|
| 1 | Effective |
2016-02-05
|
||||
| 1 | Applicant's complete, legal business name |
Getac Technology Corporation
|
||||
| 1 | FCC Registration Number (FRN) |
0018268243
|
||||
| 1 | Physical Address |
5F.,Building A,No.209,Sec.1 Nangang.,Rd.
|
||||
| 1 |
Taipei City, N/A 11568
|
|||||
| 1 |
Taiwan
|
|||||
| app s | TCB Information | |||||
| 1 | TCB Application Email Address |
T******@TIMCOENGR.COM
|
||||
| 1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
| app s | FCC ID | |||||
| 1 | Grantee Code |
QYL
|
||||
| 1 | Equipment Product Code |
S410N
|
||||
| app s | Person at the applicant's address to receive grant or for contact | |||||
| 1 | Name |
K******** C******
|
||||
| 1 | Telephone Number |
+886-******** Extension:
|
||||
| 1 | Fax Number |
+886-********
|
||||
| 1 |
k******@getac.com.tw
|
|||||
| app s | Technical Contact | |||||
| n/a | ||||||
| app s | Non Technical Contact | |||||
| n/a | ||||||
| app s | Confidentiality (long or short term) | |||||
| 1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 08/03/2016 | ||||
| if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
| app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
| 1 | Is this application for software defined/cognitive radio authorization? | No | ||||
| 1 | Equipment Class | DXX - Part 15 Low Power Communication Device Transmitter | ||||
| 1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | RFID Module | ||||
| 1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
| 1 | Modular Equipment Type | Limited Single Modular Approval | ||||
| 1 | Purpose / Application is for | Original Equipment | ||||
| 1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
| 1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
| 1 | Grant Comments | Limited Single Modular Approval. This module is only approved for use when installed in the Getac computer, model S410. | ||||
| 1 | Is there an equipment authorization waiver associated with this application? | No | ||||
| 1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
| app s | Test Firm Name and Contact Information | |||||
| 1 | Firm Name |
SPORTON International Inc.
|
||||
| 1 | Name |
A**** C****
|
||||
| 1 | Telephone Number |
886-3******** Extension:
|
||||
| 1 | Fax Number |
886-3********
|
||||
| 1 |
a******@sporton.com.tw
|
|||||
| Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 1 | 1 | 15C | 13.56000000 | 13.56000000 | |||||||||||||||||||||||||||||||||||||
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC