FCC ID: QYLAX200NG Wireless module

 

V110 Series USER MANUAL Rugged Mobile Computing Solutions November 2019 TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com. Table of Contents Chapter 1 Getting Started .............................................................. 1 Getting the Computer Running ................................................................. 2 Unpacking ................................................................................................. 2 Connecting to AC Power ....................................................................... 3 Opening and Closing the Cover ........................................................... 3 Operating in Tablet Mode ...................................................................... 5 Turning On and Off the Computer ....................................................... 7 Taking a Look at the Computer ................................................................. 8 Front Components ................................................................................. 8 Rear Components ................................................................................... 9 Right-Side Components ..................................................................... 10 Left-Side Components ......................................................................... 11 Top-open Components ....................................................................... 12 Bottom Components ............................................................................ 14 Installing the Accessories ....................................................................... 16 Attaching the Carrying Strap or Handle ......................................... 16 Using the Tether .................................................................................... 18 Attaching the Handgrip Strap (Optional) ....................................... 20 Chapter 2 Operating Your Computer ............................................ 21 Using the Internal Keyboard ................................................................... 22 Typewriter Keys .................................................................................... 22 Cursor-Control Keys ........................................................................... 22 Numeric Keypad ................................................................................... 23 Function Keys ....................................................................................... 24 Fn Key ..................................................................................................... 24 Hot Keys ................................................................................................. 24 Windows Keys........................................................................................25 Using the Touchpad ................................................................................... 26 Touch Gestures for Windows 10 ........................................................ 27 i Configuring the Touchpad .................................................................. 27 Navigating on the Screen ....................................................................... 28 Using the Touchscreen ....................................................................... 28 Using the Dual Mode Display (Optional) ......................................... 31 Using Network and Wireless Connections .......................................... 32 Using the LAN ........................................................................................ 32 Using the WLAN .................................................................................... 32 Using the BT Feature ............................................................................33 Using the WWAN Feature (Optional) .............................................. 34 Using the Fingerprint Scanner (Optional) ........................................... 36 Enrolling a Fingerprint ........................................................................ 36 Fingerprint Login .................................................................................. 37 Using the Barcode Reader (Optional) .................................................. 38 Chapter 3 Managing Power .......................................................... 39 AC Adapter.................................................................................................. 40 Battery Pack ................................................................................................ 41 Charging the Battery Pack ................................................................. 41 Initializing the Battery Pack .............................................................. 42 Checking the Battery Level ............................................................... 42 Battery Low Signals and Actions ..................................................... 43 Replacing the Battery Pack ............................................................... 43 Power-Saving Tips ................................................................................... 46 Chapter 4 Expanding Your Computer ........................................... 47 Connecting Peripheral Devices ............................................................ 48 Connecting a Display Monitor........................................................... 48 Connecting a USB Device .................................................................. 48 Connecting a Device for USB Charging .......................................... 49 Connecting a Serial Device ............................................................... 50 Connecting an Audio Device ............................................................. 50 Using Various Card Readers ................................................................... 51 Using Smart Cards ............................................................................... 51 Using Storage Cards ............................................................................52 Using the NFC/RFID Reader (Optional).......................................... 53 Changing or Replacing ............................................................................ 54 Replacing the Hard Disk Drive ......................................................... 54 System Memory Upgrade .................................................................. 55 Chapter 5 Using BIOS Setup ......................................................... 57 When and How to Use .............................................................................. 58 Menu Descriptions .....................................................................................59 ii Information Menu .................................................................................59 Main Menu...............................................................................................59 Advanced Menu .....................................................................................59 Security Menu ........................................................................................ 61 Boot Menu ............................................................................................... 62 Exit Menu................................................................................................. 63 Chapter 6 Using Getac Software ................................................... 64 OSD Control Panel .....................................................................................65 G-Manager .................................................................................................. 66 G-Camera .................................................................................................... 67 Chapter 7 Care and Maintenance .................................................. 68 Protecting the Computer ......................................................................... 69 Using an Anti-Virus Strategy ............................................................. 69 Using the Cable Lock ........................................................................... 69 Taking Care of the Computer ..................................................................70 Location Guidelines .............................................................................70 General Guidelines...............................................................................70 Cleaning Guidelines ............................................................................. 71 Battery Pack Guidelines ..................................................................... 71 Touchscreen Guidelines ..................................................................... 73 When Traveling .......................................................................................... 74 Chapter 8 Troubleshooting .......................................................... 75 Preliminary Checklist ............................................................................... 76 Solving Common Problems .................................................................... 77 Battery Problems ................................................................................. 77 BT Problems ........................................................................................... 77 Display Problems ................................................................................ 78 Fingerprint Scanner Problems ........................................................ 78 Hardware Device Problems .............................................................. 79 Keyboard and Touchpad Problems .................................................. 79 LAN Problems ...................................................................................... 80 Power Management Problems ........................................................ 80 Sensor Problems ................................................................................. 80 Software Problems .............................................................................. 81 Sound Problems ................................................................................... 81 Startup Problems ................................................................................ 82 WLAN Problems................................................................................... 82 Other Problems .................................................................................... 84 Resetting the Computer .......................................................................... 85 iii System Recovery ...................................................................................... 86 Using Windows RE ............................................................................... 86 Using Recovery Partition ................................................................... 87 Using the Driver Disc (Optional) ............................................................ 88 Appendix A Specifications............................................................... 89 Appendix B Regulatory Information ................................................ 91 On the Use of the System ......................................................................... 92 Class B Regulations ............................................................................. 92 ANSI Warning ....................................................................................... 94 Safety Notices........................................................................................95 On the Use of the RF Device ..................................................................... 99 USA and Canada Safety Requirements and Notices ................... 99 European Union CE Marking and Compliance Notices ............. 102 User Notification of Take-back Service ............................................. 104 ENERGY STAR ........................................................................................... 105 Battery Recycling ..................................................................................... 107 California Proposition 65 ....................................................................... 108 About Battery and External Enclosure Replacement .................... 109 Battery ................................................................................................... 109 External Enclosure ............................................................................ 109 iv Chapter 1 Chapter 1 Getting Started This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer. 1 Getting the Computer Running Unpacking After unpacking the shipping carton, you should find these standard items:

V110 notebook computer AC adapter AC power cord Battery pack x 2 Carrying strap

- or -

Carrying handle Stylus Tether Document(s) Driver disc (optional) Inspect all the items. If any item is damage or missing, notify your dealer immediately. 2 Connecting to AC Power CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. NOTE:

The battery pack is shipped to you in power saving mode that protects it from charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the computer for the very first time. When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. You must use AC power when starting up the computer for the very first time. 1. Plug the DC cord of the AC adapter to the power connector of the computer

(). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 3. Power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer. Opening and Closing the Cover To open the top cover:

3 1. Pull loose the cover latch () and release the clamp (). 2. Lift up the cover (). You can tilt the cover forward or backward for optimal viewing clarity. 2. Lift the cover latch and engage the clamp on the display. Then, push in the cover latch to click it into place. CAUTION: Before engaging the clamp, make sure the two guide pins are correctly seated in place. To close the top cover:

1. Close the display. Correct: guide pin correctly seated Wrong: guide pin not seated Correct: guide pin correctly seated Wrong: guide pin not seated 4 Operating in Tablet Mode In addition to being used as a regular notebook computer, your computer can also be operated in Tablet mode. In Tablet mode, you operate the computer with a stylus or digitizer pen, or a fingertip, instead of a keyboard or mouse. 1. Open the top cover so that it is almost perpendicular with the keyboard of the computer. 2. Turn the display counter-clockwise by 180o. CAUTION: Do not rotate the display more than 180o, or attempt to rotate the display clockwise. 3. Close the computer with the display facing up. 5 4. Lift the cover latch and engage the clamp on the display. Then, push in the cover latch to click it into place. CAUTION: Before engaging the clamp, make sure the two guide pins are correctly seated in place. Correct: guide pin correctly seated Wrong: guide pin not seated Correct: guide pin correctly seated Wrong: guide pin not seated 6 Turning On Turning Off Sleep Hibernate Turning On and Off the Computer Press the power button (

). The Windows operating system should start. NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless the default settings have been changed). If the menu appears, simply select Continue. When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode:

To... Do this... Power off (Shutdown) Click Power Shut down. Use one of these methods:

Press the power button.*

Close the top cover.*

Press Fn + F12.*

Click Power Sleep. By default, this option is not shown in the Start menu. If you want to use the feature, set up accordingly in Windows settings.

* Sleep is the default result of the action. You can change what the action does through Windows settings. 7 Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water-

and dust-proof integrity. (Engage the locking mechanism if existing.) Front Components Component Ref Strap holder Stereo speaker Power button Down button Up button Top cover latch Microphone P2 button P1 button Description Two buckles hold the carrying strap. Sends out sound and voice from your computer. Turns the power on or off. (The default off state is Sleep mode.) Increases the sound volume. Decreases the sound volume. Locks the top cover. Receives sound and voice to record voice. Opens or closes the OSD Control Panel. The default function is Camera or Trigger depending on your model. Camera Trigger Starts the G-Camera application. Serves as the trigger button for the barcode reader if your model has the module. 8 Ref Component Description When pressed longer:

Serves as the Ctrl+Alt+Del keyboard keys. NOTE: The hardware buttons (except the power button) can be re-defined using G-Manager. Rear Components To access a connector, open its protective cover by lifting up the tab of the cover. When closing the cover, push the tab downward until the cover clicks into place. Description Connects a HDMI monitor or TV set. Connects the AC adapter. Ref Component Power connector HDMI connector USB 3.1 Gen 2 port Connects a USB device. RJ45 connector Connects the LAN cable. Serial port Kensington lock Connects a serial device. Locks the computer to a stationary object for security. 9 Right-Side Components To access a connector, open its protective cover by lifting up the tab of the cover. When closing the cover, push the tab downward until the cover clicks into place. To access a device bay, slide the cover latch toward the unlocked position (

then lift up the tab to release the cover. When closing the cover, push the tab downward until the cover clicks into place and then slide the latch toward the locked position (

) and Description Ref Component Battery pack Inside is the battery pack (Battery 2) that supplies power to your computer when external power is not connected. PowerShare USB port Provides either of the below two functions depending on your setting. Charges a connected mobile device.

- or -

Functions as a standard USB 3.0 port (default setting). Combo audio connector Connects a set of headphones or external speakers with amplifier Supports a headset microphone with 4-pole TRRS 3.5mm jack. 10 Component Ref This is a multi-purpose bay. It can be one of the below two modules. Accepts an SD card for removable storage media. Storage card slot (upper) a Card slots Description Smart card slot

(lower) Accepts a smart card for additional security feature. b Barcode reader Scans and reads barcodes. Left-Side Components To access a device bay, slide the cover latch toward the unlocked position (

then lift up the tab to release the cover. When closing the cover, push the tab downward until the cover clicks into place and then slide the latch toward the locked position (

) and Ref Component Hard disk drive Battery pack Description Inside is the hard disk drive. Inside is the battery pack (Battery 1) that supplies power to your computer when external power is not connected. 11 Top-open Components Ref Component RFID antenna

(optional) Description Reads data from NFC/RFID tags. Displays and receives information for the computer. Touchscreen Camera indicator Lights up when the camera is in use. Detects the infrared energy of objects to form an image. The sensor flashes red light when in use. The near infrared (IR) imaging capability allows you to use Windows Hello face authentication. IR sensor

(optional) Camera lens Allows you to use your computers camera function. 12 Component Ref Fingerprint scanner

(optional) Light sensor Windows logo button Indicators Description Serves as the fingerprint verification, preventing unauthorized access to your computer. Detects the surrounding lighting condition for automatic adjustment of the LCD brightness. Opens or closes the Start menu. Show the current status of the computers devices. Power Lights green when the computer is turned on. Battery charge Blinks green when the computer is in Sleep mode Lights amber when the battery is being charged. Lights green when battery charging is completed. Blinks green to indicate the batterys built-in high temperature protection mechanism is activated. CAUTION: Do not remove the battery during this period. Blinks red when the batterys capacity is below 10%. Blinks amber when the battery charging is in an abnormal state. Replace the battery in case this happens. Hard disk drive in-use Lights green when the computer is accessing the hard disk drive Caps Lock RF (Radio Frequency) Keyboard Touchpad Lights green when Caps Lock is on. Lights green when the RF radio of any RF feature

(WLAN/BT/WWAN) is on. Serves as the data input device. Serves as the pointing device. 13 Bottom Components Description Lights up when the camera lens beside it is in use. Ref Component Camera indicator

(optional) Camera lens

(optional) Memory slots SIM card slot

(optional) Flash (optional) Provides extra light when taking pictures. Allows you to use the camera function. Inside are the memory slots for expanding the memory size of your computer. Inside is the SIM card slot. Antenna pass-

through (optional) Connects to the docking station for using external WWAN/WLAN/GPS antenna. WWAN WLAN GPS 14 Component Ref Docking connector Description Inside is the docking connector for connecting an office dock or vehicle dock (purchased separately). 15 Installing the Accessories NOTE: The accessories you have depend on the model purchased. Attaching the Carrying Strap or Handle If you have the carrying strap:

Insert one end of the strap into one strap holder () on your computer and feed it through the slider buckle (). Use the fastener () to fix the strap end in place. Secure the other end of the strap to the computer in the same way. The strap provides a slot for storing the stylus (). 16 If you have the carrying handle:

1. Unfasten six screws (three at each side) from the corner bumpers. The loop bracket will come loose from each bumper. 2. Fit the handle into place and secure with screws. At each side, fasten the two longer screws to the front of the computer and the middle-length screw to the round corner. 3. Fit the loop bracket into place (one at each side) and secure with the shortest screw. Stylus slot 4. The handle has a slot for storing the stylus. 17 Using the Tether A tether is available for attaching the stylus to your computer. 1. Insert one of the tethers loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 2. If you have the carrying strap:

Insert the other loop end to the strap holder on computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight. 18 If you have the carrying handle:

Insert the other loop end to the strap holder on the handle (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight. 19 Attaching the Handgrip Strap (Optional) 1. Insert a hook to each of the computers four bottom corners. Secure each hook with a screw. 2. Attach the four loops of the handgrip strap to the four hooks. Make sure the loops are securely hooked. When you need to operate and hold your computer at the same time, insert your hand through the strap for a firm grip. 20 Chapter 2 Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION:

Do not expose your skin to the computer when operating it in a very hot or cold environment. The computer can get uncomfortably warm when you use it in high temperatures. As a safety precaution in such a circumstance, do not place the computer on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn. 21 Using the Internal Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories:

Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes. The Control (Ctrl) / Alternate (Alt) key is normally used in combination with other keys for program-specific functions. The Escape (Esc) key is usually used for stopping a process. Examples are exiting a program and canceling a command. The function depends on the program you are using. Cursor-Control Keys Cursor-control keys are generally used for moving and editing purposes. NOTE: The word curso refers to the indicator on the screen that lets you know exactly where on your screen anything you type will appear. It can take the form of a vertical or horizontal line, a block, or one of many other shapes. 22 Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next:

Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE:

When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off. Some software may not be able to use the numeric keypad on the computer. If so, use the numeric keypad on an external keyboard instead. The Num Lock key can be disabled. (See Main Menu in Chapter 5.) 23 Function Keys Fn Key Hot Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-

purpose keys that perform functions defined by individual programs. The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. To perform a desired function, first press and hold Fn, then press the other key. Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer. Most hot keys operate in a cyclic way. Each time a hot key combination is pressed, it shifts the corresponding function to the other or next choice. You can easily identify the hot keys with the icons imprinted on the keytop. The hot keys are described next. Key Description Switches the keyboard backlight on and off (option). Switches the RF (radio frequency) radioon and off. When off, all wireless modules (such as WLAN, BT, and WWAN) cannot be used. When on, individual settings of the module work. Decreases the sound volume. Increases the sound volume. 24 Key Description Switches the display output to the next choice if an external display is connected. Choices are:

LCD only LCD + External display (Duplicate) LCD + External display (Extend) External display only The hot keys are equivalent to Windows logo key + P. Decreases the LCD brightness. Increases the LCD brightness. Switches the touchscreen on or off. Switches the touchpad off or on. Switches the system sound output off (mute) or on. Switches the display on or off. Serves as the sleep button that you can define with Windows Power Options. Windows Keys The keyboard has two keys that perform Windows-specific functions:

Logo key and Application key. Windows Windows Logo key opens the Start menu and performs software-

The specific functions when used in combination with other keys. The key usually has the same effect as a right mouse click. Application 25 Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE:

Press Fn+F9 to toggle the touchpad on or off. For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force. The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons. The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad. Here are some common terms that you should know when using the touchpad:

Term Point Action Move your finger on the pad until the cursor points to the selection on the screen. 26 Term Click Double-click Drag and drop Action Press and release the left button. or Tap gently anywhere on the pad. Press and release the left button twice in quick succession. or Tap twice on the pad rapidly. Press and hold the left button, then move your finger until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination. The object will drop into the new location. or Gently tap twice on the pad and on the second tap, keep your finger in contact with the pad. Then, move your finger across the pad to drag the selected object to your destination. When you lift your finger from the pad, the selected object will drop into place. Touch Gestures for Windows 10 The touchpad supports touch gestures for Windows 10 such as two-finger scrolling, pinch zoom, rotating, and others. For settings information, go to ETD Properties Options. Configuring the Touchpad You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa. You can also change the size of the on-

screen pointer, the speed of the pointer, and so on. To configure the touchpad, go to Settings Devices Mouse & touchpad. 27 Navigating on the Screen The screen of your computer is touch-sensitive. You can operate the computer by touching the screen with your finger or the stylus. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. NOTE: An optical film has been attached to the screen before shipment. The film is a consumable, which will be worn out by possible scratches. You can purchase a new one when replacement is required. Using the Touchscreen Your computer has a capacitive touchscreen. This type of touchscreen responds to objects that have conductive properties, such as fingertips and a capacitive-tipped stylus. You can change the touchscreen sensitivity settings to suit your scenario. Double-

tap the Touch Screen Mode shortcut on Windows desktop to open the settings menu and select one of the options (as shown below). Select this if you prefer using fingertips. Also, select this when raindrops are falling on the screen and should be rejected as input. NOTE:

Select this if you are using the stylus. (You must use the one supplied with your model.) Select this if you are wearing gloves (referring to warm gloves or work gloves, not referring to touchscreen-capable gloves). In high temperatures (above 60 oC / 140 F), set the mode to Touch instead of Glove or Pen mode. If liquid is spilled on the touchscreen causing a wet area, the area will stop responding to any inputs. For the area to function again, you must dry it. 28 The following table shows how you use the touchscreen to obtain equivalent mouse functions. Term/Action Tap: Touch the screen once. Double-tap: Touch the screen twice rapidly. Equivalent Mouse Function Click/Point Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag across the screen until reaching your destination. Drag Using Multi-touch Gestures You can interact with your computer by placing two fingers on the screen. The movement of the fingers across the screen creates gestures, which send commands to the computer. Here are the multi-touch gestures that you can use:

Actions

( = finger down; = finger up) Gestures Pan

(Scroll) Zoom

(Pinch) or Drag 1 or 2 fingers up or down. Move two fingers apart/toward each other. 29 Descriptions Use panning to see another part of a page that has scroll bars. Use zooming to make an item (a photo for example) on the screen larger or smaller. The gesture works in applications that support mouse wheel zooming. Gestures Rotate Press and Tap Two-

finger Tap Flicks Actions

( = finger down; = finger up) Descriptions Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter-

clockwise). The gesture works in applications that support the specific gesture. Use press and tap to access the shortcut menu. The function is defined by applications that support the specific gesture. Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward. or Move two fingers in opposing directions.

-or-

Use one finger to pivot around another. Press on target and tap using a second finger. Tap two fingers at the same time

(where the target is in the midpoint between the fingers). Make quick drag gestures in the desired direction. 30 Using the Dual Mode Display (Optional) Dual mode display (if your model has the feature) incorporates both touchscreen and digitizer functions. The display is set to Touchscreen mode by default. Touchscreen mode provides all the functionalities that an ordinary touchscreen has. When the Computer receives signals from the digitizer pen, the display automatically switches to Digitizer mode. You can move the cursor by bringing the digitizer pen close to the screen, without actually touching the screens surface. 31 Using Network and Wireless Connections Using the LAN To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ45 connector on the computer and the other end to the network hub. Using the WLAN The WLAN (Wireless Local Area Network) module of your computer supports IEEE 802.11a/b/g/n/ac Turning On/Off the WLAN Radio To turn on the WLAN radio:

Click position. To turn off the WLAN radio:

Settings Network & Internet Wi-Fi. Slide the Wi-Fi switch to the On You can turn off the WLAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. You can control the Airplane mode using one of the below methods. Press Fn+F1. Use the Airplane Mode button in the OSD Control Panel. Click Settings Network & Internet Airplane mode. 32 Connecting to a WLAN Network 1. Make sure that the WLAN function is enabled (as described above). 2. Click the network icon in the lower right of the task bar. 3. Select the device you want to connect from the search results. 4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help. Using the BT Feature The BT technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the BT Radio To turn on the BT radio:

Click Settings Devices Bluetooth. Slide the BT switch to the On position. To turn off the BT radio:

You can turn off the BT radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. You can control the Airplane mode using one of the below methods. Press Fn+F1. Use the Airplane Mode button in the OSD Control Panel. Click Settings Network & Internet Airplane mode. Connecting to another BT Device 1. Make sure that the BT function is enabled (as described above). 2. Make sure that the target BT device is turned on, discoverable and within close range. (See the documentation that came with the BT device.) 33 3. Click Settings Devices BT. 4. Select the device you want to connect from the search results. 5. Depending on the type of BT device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the BT feature, see Windows online Help. Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G and 4G LTE. NOTE: Your model only supports data transmission. Voice transmission is not supported. Installing a SIM Card 1. Turn off the computer and disconnect the AC adapter. 2. Carefully place the computer upside down. 3. Remove the 8 screws to open the compartment cover. 4. Locate the SIM card holder. 34 Slide the SIM card holder tray toward the OPEN direction to unlock. Lift up the tray and, noting the orientation, insert the SIM card into the tray. Close the holder tray and slide it back to the locked position. 5. Close the compartment cover and secure with 8 screws. Turning On/Off the WWAN Radio Settings Network & Internet Airplane mode. Slide the Cellular switch To turn on the WWAN radio:

Click to the On position. To turn off the WWAN radio:

You can turn off the WWAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. You can control the Airplane mode using one of the below methods. Press Fn+F1. Use the Airplane Mode button in the OSD Control Panel. Click Settings Network & Internet Airplane mode. Setting up a WWAN Connection Settings Network & Internet Cellular. (For detailed information on Tap cellular settings in Windows 10, see Microsoft Support website.) 35 Using the Fingerprint Scanner

(Optional) CAUTION:

For optimal performance, both the scanning surface and the finger should be clean and dry. Clean the scanning surface when needed. You can use adhesive tape to remove dirt and oil from the scanner surface. It is not recommended that you use the fingerprint scanner in a below-

freezing temperature. The moisture on your finger can freeze to the scanners metal surface when you touch it, resulting in a failed operation. Besides, touching freezing metal with your finger can cause frostbite. The fingerprint scanner (if your model has the feature) provides a strong authentication mechanism based on fingerprint recognition. You can log on to Windows and dismiss the lock screen with an enrolled fingerprint instead of a password. Fingerprint scanner Enrolling a Fingerprint NOTE: You can enroll a fingerprint only after creating a password for the Windows user account. 1. Click Settings Accounts Sign-in options. 2. On the right side under Fingerprint, click Set up. 3. Follow the onscreen instructions to complete. 36 When placing your finger on the scanner, make sure you position your finger correctly as described and illustrated below. Maximum contact area: Place your finger to completely cover the scanner with maximum contact surface. Place on the center: Position the center of your fingerprint (core) at the center of scanner. Top View Side View Scanner Core After placing your finger on the scanner, lift it up and place it down again. You should slightly move your finger between each reading. Repeat this action several times (normally between 12 and 16 times) until the fingerprint is enrolled. Fingerprint Login NOTE: The fingerprint login process can take a while. This is because the system has to check hardware devices and security configuration before initiating the fingerprint scanner. With an enrolled fingerprint, the user can log on by tapping the Fingerprint option in Windows login screen and then placing the finger on the scanner. The user can also dismiss the lock screen with the fingerprint. The fingerprint scanner has 360-degree readability. You can place your finger in any orientation for the scanner to recognize an enrolled fingerprint. If fingerprint login attempts fail three times, you will be switched to password login. 37 Using the Barcode Reader (Optional) NOTE: The maximum operating temperature for the barcode reader is 50 C

(122 F). If your model has the barcode reader, you can scan and decode most common 1D and 2D symbologies. To read barcodes:

1. Start your processing software and open a new or existing file. Place the insertion point (or called cursor) where you want the data to be entered. 2. Press the Trigger button on your computer. (You have to use the G-Manager program to define a hardware button as the Trigger button.) 3. The light projected from the barcode reader lens consists of a center marker and four corner markers. Make sure the barcode is within the four corner markers. Adjust the lens distance from the barcode, shorter for a smaller barcode and farther for a larger one. NOTE: Improper ambient light and scanning angle can affect the scanning results. 4. Upon a successful scan, the system beeps and the decoded barcode data is entered. 38 Chapter 3 Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way. 39 AC Adapter CAUTION:

The AC adapter is designed for use with your Computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your Computer is for use in the country where you purchased your Computer. If you plan to go overseas with the Computer, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the Computer. A reverse procedure may damage the AC adapter or Computer. When unplugging the connector, always hold the plug head. Never pull on the cord. The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct Current) power because your Computer runs on DC power, but an electrical outlet usually provides AC power. It also charges the battery pack when connected to AC power. The adapter operates on any voltage in the range of 100-240 VAC. 40 Battery Pack Your computer has two battery packs. The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. NOTE: Care and maintenance information for the battery is provided in the Battery Pack Guidelines section in Chapter 7. Charging the Battery Pack NOTE:

Charging will not start if the batterys temperature is outside the allowed range, which is between 0 C (32 F) and 50 C (122 F). Once the temperature meets the requirements, charging automatically resumes. During charging, do not disconnect the AC adapter before the battery has been fully charged; otherwise you will get a prematurely charged battery. The battery has a high temperature protection mechanism which limits the maximum charge of the battery to 80% of its total capacity in the event of high temperature conditions. In such conditions, the battery will be regarded as fully charged at 80% capacity. The battery level may automatically lessen due to the self-discharge process, even when the battery pack is fully charged. This happens no matter if the battery pack is installed in the computer. To charge the battery pack, connect the AC adapter to the computer and an electrical outlet. The Battery Charge Indicator (

to indicate that charging is in progress. You are advised to keep the computer power off while the battery is being charged. When the battery is fully charged, the Battery Charge Indicator glows green.

) on the computer glows amber The two battery packs are charged in parallel. It takes approximately 5 hours to fully charge the two battery packs when the power is off and approximately 6 hours when the power is on (may need a longer charging time at lower temperatures). CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. 41 Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours. The G-Manager program provides a tool called Battery Recalibration for the purpose. (See ! in Chapter 6.) Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the computer. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. The two battery packs are discharged in parallel. By Operating System You can check the approximate battery level using the battery meter function of the operating system. To read the battery level in Windows, click the battery icon on the taskbar. By Gas Gauge On the exterior side of the battery pack is a gas gauge for displaying the estimated battery charge. When the battery pack is not installed in the computer and you want to know the battery charge, you can press the push-button to see the number of LEDs that light up. Each LED represents 20% charge. Push-button 42 Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Icon Battery Level Discharging Description The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the low-battery level. Critically low The battery charge has reached the critical battery level. By default, Windows will display a notification and put your computer into Hibernation. When the battery is low, the computers Battery Charge Indicator (

red to alert you to take actions.

) also blinks Always respond to low-battery by connecting the AC adapter, placing your computer in Hibernation mode, or turning off the computer. Replacing the Battery Pack CAUTION:

There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturers battery packs. Discard used batteries according to the dealers instructions. Do not attempt to disassemble the battery pack. NOTE: You can hot swap one battery pack while the other one is supplying the power. To replace the battery pack, follow these steps:

1. Depending on which battery pack (

on the left side or on the right side) you want to replace, open the respective cover. Slide the cover latch toward the unlocked position (

tab () to release the cover.

) () and then lift up the 43

(Battery 1 as the example) 2. Hold the battery latch and slide it toward the right to unlock.

(Battery 1 as the example) CAUTION: To unlock or lock, always hold the battery latch itself to move it. Never use the ribbon strip to pull the battery latch. The wrong method can cause a broken strip or an incorrect battery pack installation. 3. Remove the battery pack out of the slot by pulling the ribbon strip. 4. Noting the orientation, insert the new battery pack all the way into the slot. 5. Hold the battery latch and slide it toward the left to the locked position.

(Battery 1 as the example) 44 6. When closing the cover, push the tab downward until the cover clicks into place and then slide the latch toward the locked position (

). CAUTION: Make sure the latch is correctly locked, not revealing the underneath red part. Correct Incorrect (revealing red part) 45 Power-Saving Tips Aside from enabling your computers power saving mode, you can do your part to maximize the batterys operating time by following these suggestions. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. When not using a connected device, disconnect it. Turn off the wireless radio if you are not using the wireless module (such as WLAN, BT, or WWAN). Turn off the computer when you are not using it. 46 Chapter 4 Expanding Your Chapter 4 Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. 47 Connecting Peripheral Devices Connecting a Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer. Your computer supports an HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. You can switch the display output by using Fn+F5, Windows Control Panel, or OSD Control Panel. Connecting a USB Device Your computer has two USB 3.1 Gen 2 ports for connecting USB devices, such as a digital camera, scanner, printer, and mouse. USB 3.1 Gen 2 supports a transfer rate up to 10 Gbit/s. NOTE: Your computer has a PowerShare USB port. This port can be set to function as a standard USB 3.0 port. (See Connecting a Device for USB Charging later for information.) 48 Connecting a Device for USB Charging Your computer has a PowerShare USB port (

mobile devices even when the computer is in power-off, sleep, or hibernation state.

). You can use this port to charge A connected device is charged by either external power (if the AC adapter is connected) or by the computers battery (if the AC adapter is not connected). In the latter case, charging will stop when the battery level gets low (20% capacity). Notes and Cautions on USB Charging To use the USB charging feature, you must first enable the feature by running the BIOS Setup program or the G-Manager program. (See Advanced Menu in Chapter 5 or G-Manager in Chapter 6.) Otherwise the PowerShare USB port functions as a standard USB 3.0 port. Before connecting a device for charging, make sure the device works with the USB charging feature. Connect a device directly to this port. Do not connect via a USB hub. After resuming from sleep or hibernation, the computer may not detect the connected device. If this happens, try disconnecting and reconnecting the cable. USB charging will stop in the following situations. than 5 seconds You shut down the computer by pressing the power button for more All power (AC adapter and battery pack) is disconnected and then reconnected during power-off state. For USB devices which do not require charging, connect them to other USB ports on your computer. 49 Connecting a Serial Device Your computer has a serial port for connecting a serial device such as a serial mouse or serial communication device. Connecting an Audio Device The combo connector is the 4-pole TRRS 3.5mm type (Apple iPhone Recessed) so you can connect a compatible headset microphone. SAFETY WARNING:

To prevent possible hearing damage, do not listen at high volume levels for long periods. 50 Using Various Card Readers Using Smart Cards NOTE: You do not have the smart card slot if your model comes with the barcode reader. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card:

the cover. the slot. 1. Locate the smart card reader. Open its protective cover by lifting up the tab of 2. Slide the smart card, with its label and embedded computer chip facing up into Chip 3. When closing the cover, push the tab downward until the cover clicks into place. To remove a smart card:

2. Open the cover. 4. Close the cover. 1. Make sure that the software is not accessing the smart card. 3. Slightly push the card to release and then pull it out of the slot. 51 Using Storage Cards NOTE: You do not have the SD card slot if your model comes with the barcode reader. Your computer has a storage card reader. The card reader is a small drive for reading from and writing to removable storage cards (or called memory cards). The reader supports SD (Secure Digital) and SDXC (Secure Digital eXtended Capacity) cards. To insert a storage card:

of the cover. 1. Locate the storage card reader. Open its protective cover by lifting up the tab 2. Align the card with its connector pointing to the slot and its label facing up. Slide the card into the slot until it reaches the end. 3. Close the cover. 4. Windows will detect the card and assign it a drive name. To remove a storage card:

1. Open File Explorer and click Computer. 2. Right-click the drive with the card and select Eject. 3. Slightly push the card to release and then pull it out of the slot. 4. Close the cover. 52 Using the NFC/RFID Reader (Optional) If your model has the NFC/RFID reader module, you can read data from NFC (Near Field Communication) and RFID (Radio Frequency Identification) tags. RFID antenna NOTE:

For optimal results when reading an NFC/RFID tag, have the tag face the antenna in the same orientation as indicated by the icon on the exterior of the computer. For your model, the icon shows a horizontal position. When not using an NFC/RFID card, do not leave it within or near the For enhanced applications and customization of the module, contact your antenna area. authorized Getac dealer. your system administrator. The NFC reader requires specialized applications. For further information, ask 53 Changing or Replacing Replacing the Hard Disk Drive 1. Turn off the computer and disconnect the AC adapter. 2. Slide the cover latch toward the unlocked position (

) () and then lift up the tab () to release the cover. 3. Using the ribbon strip, first pull the small latch toward the right to unlock () and then pull the hard disk drive out of the device bay (). 4. Noting the orientation, insert the new hard disk drive all the way into the slot until the small latch clicks into place. 5. When closing the cover, push the tab downward until the cover clicks into place and then slide the latch toward the locked position (

). CAUTION: Make sure the latch is correctly locked, not revealing the underneath red part. Correct Incorrect (revealing red part) 54 System Memory Upgrade You can upgrade your computer by expanding system memory. CAUTION:

It is not recommended that you buy and install RAM modules by yourself. If you want to expand system memory, please ask Getac service center to install DRAM modules for you so that full compatibility can be guaranteed. RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules. When inserting or removing a RAM module, do not touch the terminals or internal components, insert objects other than the module, or allow foreign particles to enter. Doing so has been known to cause damage, fire, or electrical shock. To install the RAM module:

1. Disconnect the AC adapter and remove the battery packs. 2. Carefully place the computer upside down. 3. Remove the 8 screws to open the compartment cover. 4. Remove the plastic bar by unfastening two screws. 55 5. To install the RAM module, match the modules notched part with the sockets projected part and firmly insert the module into the socket at a 20-degree angle (). Then push down until the retaining clips lock the module into position (). CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 6. Replace the plastic bar and secure with two screws. 7. Close the compartment cover and secure with 8 screws. 8. Replace the battery packs. 56 Chapter 5 Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features. This chapter tells you how to use the BIOS Setup Utility. 57 When and How to Use NOTE:

The actual setting items on your model may differ from those described in this chapter. The availability of some setting items depends on the Windows version your computer is running. You need to run BIOS Setup Utility when:

You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware. You want to modify specific settings to optimize the system performance. To run BIOS Setup Utility:

Method 1: During system startup when the logo screen appears, click the screen or press the Windows Logo button on your Computer. In the pre-boot menu that appears, select Setup Utility. NOTE:

If you dont want any accidental tapping to invoke the pre-boot menu, you can disable this method by setting the Screen Tapping for Boot Options item in the BIOS Setup Utility. For Windows 10 models, the time period in which you can use the above method is extremely short. You can use the other method as described below. Settings Update & Security Recovery. Under Advanced Method 2: Click startup, click Restart now. In the boot options menu, click Troubleshoot Advanced options UEFI Firmware Settings. Click Restart. In the pre-boot menu that appears, select Setup Utility. 58 Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The Asset Tag information appears when you have entered the asset number for this computer using the asset management program. The program is provided in the Asset tag folder of the Driver disc. Main Menu The Main menu contains the various system settings. System Date sets the system date. System Time sets the system time. Boot Priority determines the first device that the system boots from. Select Legacy First or UEFI First according to your needs. Legacy USB Support enables or disables the systems support for Legacy USB. CSM Support enables or disables CSM (Compatibility Support Mode). You can set this item to Yes for backward compatibility with legacy BIOS services. PXE Boot sets the PXE boot to UEFI or Legacy. PXE (Preboot eXecution Environment) is an environment to boot computers using a network interface independently of data storage devices or installed operating systems. Internal Numlock sets if the Num Lock function of the built-in keyboard can work. When set to Enabled, you can press Fn + Num Lock to activate the numeric keypad, which is embedded in the typewriter keys. When set to Disabled, Num Lock does not work. In this case, you can still press Fn + a letter key to enter a number. Advanced Menu The Advanced menu contains the advanced settings. 59 Wake Up Capability Any-key Wake Up From S3 state allows any key to wake up the system from S3

(Sleep) state. USB Wake-Up From S3 allows a USB device activity to wake up the system from S3 (Sleep) state. System Policy allows you to choose between Performance and Balance. If battery life is your first priority, select Balance. If you need system performance more than battery life, select Performance. AC Initiation sets if connecting AC power will automatically start or resume the system. USB Power-off Charging (PowerShare USB) enables or disables the USB charging feature of the PowerShare USB port. When disabled, the PowerShare USB port functions as a standard USB 3.0 port. For detailed information on the PowerShare USB port, see Connecting a Device for USB Charging in Chapter 4. Screen Tapping for Boot Options sets if tapping the screen during startup will invoke the boot options menu which provides access to some pre-boot operations. If disabled, tapping the screen during startup has no effect to the systems booting process. MAC Address Pass Through allows the system specific MAC address to pass through a connected dock, meaning the dock specific MAC address will be overridden by the system specific MAC address. This feature only works for UEFI PXE boot. Active Management Technology Support (This item appears only on models supporting vPro.) Intel AMT Support enables or disables Intel Active Management Technology BIOS extension execution. AMT allows the system administrator to access an AMT featured computer remotely. Intel AMT Setup Prompt determines whether the prompt for entering Intel AMT Setup appears or not during POST. Virtualization Technology Setup Intel(R) Virtualization Technology enables or disables Intel VT (Intel Virtualization Technology) feature which provides hardware support for processor virtualization. When enabled, a VMM (Virtual Machine Monitor) can utilize the additional hardware virtualization capabilities provided by this technology. Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel Virtualization 60 Technology for Directed I/O). When enabled, VT-d helps enhance Intel platforms for efficient virtualization of I/O devices. Device Configuration enables or disables several hardware components. The items available for setting depend on your model. Diagnostics and System Tester H2ODST Tool performs system baseline check. Recovery Partition allows you to restore your Windows 10 system to the factory default state by using the recovery partition feature. Recovery partition is a portion of your hard disk drive that is set aside by the manufacturer to hold the original image of your system. WARNING:

Using this feature will reinstall Windows to your system and configure it to the systems factory default settings. All data on the hard disk drive will be lost. Make sure that power is not interrupted during the recovery process. An unsuccessful recovery may result in Windows startup problems. Windows RE launches Windows Recovery Environment. Windows RE (Windows Recovery Environment) is a recovery environment that provides recovery, repair, and troubleshooting tools in Windows 10. Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. NOTE:

You can set the user password only when the supervisor password has been set. If both the supervisor and user passwords are set, you can enter any of them for starting up the system and/or entering BIOS Setup. However, the user password only allows you to view/change the settings of certain items. A password setting is applied right after it is confirmed. To cancel a password, leave the password empty by pressing the Enter key. Set Supervisor/User Password sets the supervisor/user password. You can set the supervisor/user password to be required for starting up the system and/or entering BIOS Setup. 61 Strong Password enables or disables strong password. When enabled, the password you set must contain at least one upper-case letter, one lower-case letter, and one digit. Password Configuration sets the minimum password length. Enter the number in the input field and select [Yes]. The number should be between 4 and 64. Password on Boot allows you to enable or disable the entering of password for booting up your system. Secure Boot Configuration You can access this item only after setting the Supervisor Password. Secure Boot enables or disables Secure Boot. Secure Boot is a feature that helps prevent unauthorized firmware, operating systems, or UEFI drivers from running at boot time. Delete all Security Boot Keys deletes all secure boot variables. Restore Factory Defaults resets secure boot variables to manufacturing defaults. Set HDD 0 User Password sets the password for locking the Primary Master hard disk drive. After setting a password, the hard disk drive can only be unlocked by the password no matter where it is installed. Security Freeze Lock enables or disables the Security Freeze Lock function. This function is only applicable to SATA drives in AHCI mode. It prevents attacks on the SATA drive by freezing the security state of the drive at POST and also when the system resumes from S3. TPM Setup Menu TPM Support enables or disables TPM (Trusted Platform Module) support. TPM

(Trusted Platform Module) is a component on your computers mainboard that is specifically designed to enhance platform security by providing a protected space for key operations and other security critical tasks. Change TPM Status allows you to select between No Operation and Clear. Intel Trusted Execution Technology enables utilization of additional hardware capabilities provided by Intel Trusted Execution Technology. Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. 62 Boot Type Order determines the boot order. You can rearrange the order by dragging the boot device name up or down in the list. Each boot device can be individually set to On or Off. If you want to exclude a boot device from the boot order, set the device to Off. Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your settings, you must save and exit so that the changes can take effect. Exit Saving Changes saves the changes you have made and exits BIOS Setup Utility. Exit Discarding Changes exits BIOS Setup Utility without saving the changes you have made. Load Setup Defaults loads the factory default values for all the items. Discard Changes restores the previous values for all the items. Saves Changes saves the changes you have made. 63 Chapter 6 Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly introduces the programs. 64 OSD Control Panel The OSD (On Screen Display) Control Panel provides a user-friendly interface for you to quickly activate or operate certain functions on your computer with a simple click of the screen. To open the OSD Control Panel, start the program named OSDC. The following screen appears. Help For detailed information on the program, see the programs online help. 65 G-Manager G-Manager allows you to view, manage, and configure several system functions and features. The G-Manager home menu presents four categories. Select a category name to open it. For detailed information, see the programs online help. Select About Help. 66 G-Camera G-Camera is a geo-tagging camera application. Geographical information can be embedded into JPEG files as EXIF 2.2 metadata. NOTE: G-Camera uses the standard location service of Windows. To start the G-Camera application, select G-Camera. In the middle is the preview window with status display. At the two sides are various buttons. For detailed information on the program, see the programs online help. Click Help. 67 Chapter 7 Chapter 7 Care and Maintenance Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling. 68 Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files. Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in computer stores. To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock. Store the key in a safe place. 69 Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 C (32 F) and 55 C (131 F). (Actual operating temperature depends on product specifications.) Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Using in extreme environments for long periods can result in product deterioration and a shortened product life. Operating in an environment with metallic dust is not allowed. Place the computer on a flat and steady surface. Do not stand the computer on its side or store it in an upside-down position. A strong impact by dropping or hitting may damage the computer. Do not cover or block any ventilation openings on the computer. For example, do not place the computer on a bed, sofa, rug, or other similar surface. Otherwise, overheating may occur that results in damage to the computer. As the computer can become very hot during operation, keep it away from objects that are vulnerable to heat. Keep the computer at least 13 cm (5 inches) away from electrical appliances that can generate a strong magnetic field such as a TV, refrigerator, motor, or a large audio speaker. Avoid moving the computer abruptly from a cold to a warm place. A temperature difference of more than 10 C (18 F) may cause condensation inside the unit, which may damage the storage media. General Guidelines Do not place heavy objects on top of the computer as this may damage the display. Do not move the computer simply by grasping the display screen. To avoid damaging the screen, do not touch it with any sharp object. 70 LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use. To maximize the life of the backlight in the display, allow the backlight to automatically turn off as a result of power management. Cleaning Guidelines Never clean the computer with its power on. Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer. Gently wipe the display with a soft, lint-free cloth. Dust or grease on the touchpad can affect its sensitivity. Clean the pad by using adhesive tape to remove the dust and grease on its surface. If water or liquid is split onto the computer, wipe it dry and clean when possible. Though your computer is water-proof, do not leave the computer wet when you can dry it. If the computer gets wet where the temperature is 0C (32F) or below, freeze damage may occur. Make sure to dry the wet computer. Battery Pack Guidelines Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack. The battery pack is a consumable product and the following conditions will shorten its life:

when frequently charging the battery pack when using, charging, or storing the battery in high temperature condition To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature. 71 Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature range. A higher environment temperature will cause the battery packs temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range. It is recommended that you do not charge the battery pack more than once a day. It is recommended that you charge the battery pack with the computers power off. To maintain the battery packs operating efficiency, store it in a cool dark place removed from the computer and with 30 % ~ 40 % charge remaining. thereby causing improper operation to it or the computer. Important guidelines when using the battery pack. When installing or removing the battery pack take note of the following:

avoid installing or removing the battery pack when the computer is in Sleep mode. Abruptly removing the battery pack may cause loss of data or the computer may become unstable. avoid touching the battery pack terminals or damage may occur, The computers input voltage and surrounding temperature will directly affect the battery packs charge and discharge time:

charging time will be prolonged when the computer is turned on. To shorten the charging time, it is recommended that you place the computer in Sleep or hibernation mode. a low temperature will prolong the charging time as well as hasten the discharge time. When using battery power in an extremely low temperature environment, you may experience shortened operating time and incorrect battery level reading. This phenomenon comes from the chemical characteristics of batteries. The appropriate operating temperature for the battery is -10 C ~ 50 C (14 F ~ 122 F). Do not leave the battery pack in storage for more than six months without recharging it. 72 Touchscreen Guidelines Use your finger or the stylus (if purchased) on the display. Using a sharp or metallic object other than your finger or stylus may cause scratches and damage the display, thereby causing errors. Use a soft cloth to remove dirt on the display. The touchscreen surface has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface. Turn off the computer power when cleaning the display. Cleaning the display with the power on may cause improper operation. Do not use excessive force on the display. Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display. In low and high temperatures (below 5 oC / 41 F and above 60 oC / 140 F), the touchscreen may have a slower response time or register the touch in the wrong location. It will go back to normal after returning to room temperature. When there is noticeable discrepancy in the operation of the touchscreen function (wrong location on intended operation or improper display resolution), refer to the Windows online Help for instructions on recalibrating the touchscreen display. 73 When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed. Make sure that all the connector covers are closed completely to ensure the waterproof integrity. Do not leave objects in between the keyboard and closed display. Disconnect the AC adapter from the computer and take it with you. Use the AC adapter as the power source and as a battery-charger. Hand-carry the computer. Do not check it in as luggage. If you need to leave the computer in the car, put it in the trunk of the car to avoid exposing the computer to excessive heat. When going through airport security, it is recommended that you send the computer and flash disks through the X-ray machine (the device you set your bags on). Avoid the magnetic detector (the device you walk through) or the magnetic wand (the handheld device used by security personnel). If you plan to travel abroad with your computer, consult your dealer for the appropriate AC power cord for use in your country of destination. 74 Chapter 8 Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems. 75 Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem:

Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer. program. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup Make sure that all the device drivers are correctly installed. Make notes of your observations. Are there any messages on the screen? Do any indicators light? Do you hear any beeps? Detailed descriptions are useful to the service personnel when you need to consult one for assistance. If any problem persists after you follow the instructions in this chapter, contact an authorized dealer for help. 76 Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. If the battery doesnt charge after it has been stored in very low temperatures, try disconnecting and reconnecting the AC adapter to solve the problem. Make sure that the battery pack is installed correctly. Make sure that the battery terminals are clean. The operating time of a fully charged battery becomes shorter. If you often partially recharge and discharge, the battery might not be charged to its full potential. Initialize the battery to solve the problem. The battery operating time indicated by the battery meter does not match the actual operating time. The actual operating time can be different from the estimated time, depending on how you are using the computer. If the actual operating time is much less than the estimated time, initialize the battery. BT Problems I cannot connect to another device with BT wireless technology. Make sure that both devices have activated BT feature. Make sure that the distance between the two devices is within the limit and that there are no walls or other obstructions between the devices. Make sure that the other device is not in Hidden mode. Make sure that both devices are compatible. 77 Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase the brightness. The display output might be set to an external device. To switch the display back to the LCD, press the Fn+F5 hot key or change the display through the Display Settings Properties. The characters on the screen are dim. Adjust the brightness and/or contrast. The display brightness cannot be increased. As a protection, the display brightness will be fixed at a low level when the surrounding temperature is too high or too low. It is not a malfunction in this situation. Bad dots appear on the display at all times. A small number of missing, discolored, or bright dots on the screen are an intrinsic characteristic of TFT LCD technology. It is not regarded as a LCD defect. Clouding (or called mura) happens on the screen when you exert forces on the left or right side of the LCD frame. This is a normal phenomenon, not a defect. Fingerprint Scanner Problems The following message appears during the fingerprint enrollment process Your device is having trouble recognizing you. Make sure your sensor is clean. When enrolling a fingerprint, make sure you move your finger slightly between each reading. Not moving or moving too much can both result in fingerprint reading failures. 78 The following message appears during the fingerprint login process Couldnt recognize that fingerprint. Make sure youve set up your fingerprint in Windows Hello. When placing your finger on the scanner, make sure your finger aims at the center of the scanner surface and covers as much area as possible. If a fingerprint login frequently fails, try enrolling again. Hardware Device Problems The computer does not recognize a newly installed device. The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type. Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.) Check the cables or power cords for correct connections. For an external device that has its own power switch, make sure that the power is turned on. Keyboard and Touchpad Problems The keyboard does not respond. Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose. Water or liquid is spilt into the keyboard. Immediately turn off the computer and unplug the AC adapter. Then turn the keyboard upside down to drain the liquid out of the keyboard. Make sure to clean up any part of the spill you can get to. Though the keyboard of your computer is spill-proof, liquid will remain in the keyboard enclosure if you dont remove it. Wait for the keyboard to air dry before using the computer again. The touchpad does not work, or the pointer is difficult to control with the touchpad. Make sure that the touchpad is clean. 79 LAN Problems I cannot access the network. the network hub. Make sure that the LAN cable is properly connected to the RJ45 connector and Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does not enter Sleep or Hibernation mode if the connection is actively in use. Make sure that the Sleep or Hibernation time-out is enabled. The computer does not enter Sleep or Hibernation mode immediately. If the computer is performing an operation, it normally waits for the operation to finish. The computer does not resume from Sleep or Hibernation mode. The computer automatically enters Sleep or Hibernation mode when the battery pack is empty. Do any one of the following:

Connect the AC adapter to the computer. Replace the empty battery pack with a fully charged one. Sensor Problems The built-in digital compass doesnt seem to be accurate. Rotating the display can affect the accuracy of the digital compass. This is normal, not a malfunction. The sensors for the compass require periodic recalibration. Follow this method to recalibrate the sensors:

1. Make sure you are far away from any large metal objects or magnetic fields. 2. Start an application that utilizes the digital compass. 3. Hold the computer level with the horizon, with the LCD side facing up. 80 4. Rotate the computer 360 at least three times around each axis (X, Y, and Z) as shown below. Software Problems An application program does not work correctly. Make sure that the software is correctly installed. If an error message appears on the screen, consult the software programs documentation for further information. If you are sure the operation has stop, reset the computer. Sound Problems No sound is produced. Make sure that the volume control is not set too low. Increase the volume. Make sure that the sound is not muted. 81 Make sure that the computer is not in Sleep mode. If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced. Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound. Startup Problems When you turn on the computer, it does not respond and the Power Indicator does not light green. If you are using an external AC power, make sure that the AC adapter is correctly and securely connected. If so, make sure that the electrical outlet works properly. If you are using the battery power, make sure that the battery is not discharged. When the ambient temperature is below -20 C (-4 F), the computer will start up only if both battery packs are installed. When you turn on the computer, it stops after POST. Reset your computer. WLAN Problems I cannot use the WLAN feature. Make sure that the WLAN feature is turned on. Transmission quality is poor. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with. Check if there is high interference around the environment and solve the problem as described next. 82 Radio interference exists. Move your computer away from the device causing the radio interference such as microwave oven and large metal objects. Plug your computer into an outlet on a different branch circuit from that used by the affecting device. Consult your dealer or an experienced radio technician for help. I cannot connect to another WLAN device. Make sure that the WLAN feature is turned on. Make sure that the SSID setting is the same for every WLAN device in the network. Your computer is not recognizing changes. Restart the computer. Make sure that the IP address or subnet mask setting is correct. I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly. If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point it is associated with. Make sure that your computer is configured with the same security option

(encryption) to the Access Point. Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network. Reconfigure and reset the Access Point. I cannot access the network. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. 83 You have moved out of range of the network. Turn off power management. Other Problems The date/time is incorrect. Correct the date and time via the operating system or BIOS Setup program. After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer, the RTC (Real-

Time Clock) battery is at the end of its life. Call an authorized dealer to replace the RTC battery. GPS signals drop when they are not supposed to. If your computer is connected to the docking station which has one or more USB 3.1/3.0 devices connected, the USB 3.1/3.0 device can interfere with the radio frequency, causing poor GPS signal reception. To solve the problem in this situation, run the BIOS Setup Utility, go to Advanced Device Configuration Docking USB Port Setting and change the setting to USB 2.0. 84 Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the restart function of the operating system, reset the computer. Reset the computer by any one of these methods:

Press Ctrl+Alt+Del on the keyboard. This opens the Ctrl-Alt-Del screen where you can select actions including Restart. Press and hold the P1 button for more than 2 seconds. This opens the Ctrl-Alt-

Del screen where you can select actions including Restart. If the above action does not work, press and hold the power button for more than 5 seconds to force the system to turn off. Then turn on the power again. 85 System Recovery Using Windows RE Windows 10 has a recovery environment (Windows RE) that provides recovery, repair, and troubleshooting tools. The tools are referred to as Advanced Startup Options. You can access these options by selecting security. There are several choices:

Settings Update &

System Restore Recover from a drive Reset this PC This option allows you to restore Windows to an earlier point in time if you have created a restore point. If you have created a recovery drive on Windows 10, you can use the recovery drive to reinstall Windows. This option allows you to reinstall Windows with or without keeping your files. See Microsoft website for more information. NOTE:

complete. If you are in a situation where your computer wont boot into Windows, you can access the Advanced Startup Options by running the BIOS Setup Utility and selecting Advanced Windows RE. System recovery for Windows 10 typically will take several hours to 86 Using Recovery Partition When necessary, you can restore your Windows 10 system to the factory default state by using the recovery partition feature. Recovery partition is a portion of your hard disk drive that is set aside by the manufacturer to hold the original image of your system. WARNING:

Using this feature will reinstall Windows to your system and configure it to the systems factory default settings. All data on the hard disk drive will be lost. Make sure that power is not interrupted during the recovery process. An unsuccessful recovery may result in Windows startup problems. To restore your system to the factory default state:

1. Connect the AC adapter. for more information.) 2. Run BIOS Setup Utility. Select Advanced Recovery Partition. (See Chapter 5 3. Follow the onscreen instructions to complete the process. 87 Using the Driver Disc (Optional) NOTE: You can download the latest drivers and utilities from Getac website at http://www.getac.com Support. The Driver disc contains drivers and utilities required for specific hardware in your computer. Since your computer comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc. In case you want to manually install Windows, you will have to install the drivers and utilities one by one after installing Windows. To manually install drivers and utilities:

1. Start up the computer. 2. Prepare an external CD/DVD drive (with USB connection). Connect the drive to your computer. Wait for the computer to recognize the drive. 3. Insert the Driver disc. Make sure you use the disc that matches the Windows version of your computer. 4. The autorun program should automatically start. You will see the installation menu. Click NEXT to go to the next page if there is more than one. 5. To install a driver or utility, just click the particular button and follow the onscreen instructions to complete the installation. 88 Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts CPU BIOS Specifications Whiskey Lake U Platform

- Intel Core i5-8265U, 1.6GHz up to 3.9GHz, 6M cache

- Intel Core i5-8365U, 1.6GHz up to 4.1GHz, 6M cache

- Intel Core i7-8565U, 1.8GHz up to 4.6GHz, 8M cache

- Intel Core i7-8665U, 1.9GHz up to 4.8GHz, 8M cache Insyde, Flash EEPROM, 16MB, supporting TPM, vPro, NIST, Absolute DDS, HDD Security Erasure, BIOS self-diagnostics, Device Guard &

Credential Guard, MAC Pass through, ACPI, AMT12, WMI, and Computrace (optional) RAM 8GB/16GB DDR4 2400MHz, SO-DIMM slot x 2 Video Controller UMA - Intel UHD Graphics 620 Display Panel 11.6-inch (16:9) TFT LCD, FHD 1920x1080, dimmer mode, blackout mode, sunlight readable, 800 Nits maximum brightness Touchscreen Capacitive multi-touch screen - 10 point Audio Features High Definition audio Speaker 1.5W x 2 Microphone Integrated Keyboard Standard keys with numeric pad keys, 12 function keys, special Fn

(Function) key and Windows keys, with water-proof membrane or backlight (option) Pointing device Glide touchpad with multi-touch feature, capacitive type Hard disk drive 256GB/512GB/1TB SSD (Solid-State Disk) Multi-purpose bay Either of the below. Standard: SD card slot and smart card slot Optional: 1D and 2D barcode reader 89 I/O ports LAN Parts Specifications USB 3.1 Gen 2 x 2, PowerShare USB 3.0, RS-232, HDMI, combo audio

(4-pole TRRS 3.5mm type), RJ45, Docking Intel i219-LM Gigabit Network Connection, 10/100/1000 Mbps Ethernet Wireless LAN + BT Intel 9260NGW 2x2 802.11 AC + BT 5.0 combo GPS (option) Internal UART WWAN (option) 3G/4G LTE Camera Front: FHD 2MP, IR sensor (option) Rear (option): 8M pixel, autofocus, LED, video capture RFID Reader (option) Contactless, combo NFC & RFID, supporting ISO14443A/B, MIFARE, Security ISO 15693, and ISO 18000-3 Kensington lock TPM 2.0 Fingerprint scanner (option) Power AC adapter Universal 65 W; input: 100-240 VAC, 50/60 Hz; output: 19V Battery pack x 2 Lithium-ion Prismatic type, 3-cell Dimension (LxWD) 313 x 238 x 39 mm (12.32 x 9.37 x 1.53 inch) Weight 1.98 kg (4.36 lb) 90 Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only. 91 On the Use of the System Class B Regulations USA NOTE:

Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment. Please note:

The use of a non-shielded interface cable with this equipment is prohibited. Company name: Getac USA Address: 15495 Sand Canyon Rd., Suite 350 Irvine, CA 92618 USA Phone: 949-681-2900 92 Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-

Causing equipment regulations. Cet appareil numrique de Classe B respecte toutes les exigences du Rglement Canadien sur le matriel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de la classe B prescrites dans le Rglement sur le brouillage radiolectrique dict par le ministre des Communications du Canada. Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:

1) lappareil ne doit pas produire de brouillage, et 2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. This device complies with RSS-310 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference. Cet appareil est conforme la norme RSS-310 dIndustrie Canada. Lopration est soumise la condition que cet appareil ne provoque aucune interfrence nuisible. 93 This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter, except tested built-in radios. Cet appareil et son antenne ne doivent pas tre situs ou fonctionner en conjonction avec une autre antenne ou un autre metteur, exception faites des radios intgres qui ont t testes. The County Code Selection feature is disabled for products marketed in the US/

Canada. La fonction de slection de lindicatif du pays est dsactive pour les produits commercialiss aux tats-Unis et au Canada. ANSI Warning Equipment approved for ANSI/ISA 12.12.01, Nonincendive Electrical Equipment for use in Class 1, Division 2, Group A, B, C, and D. Maximum ambient temperature: 40C WARNING: To prevent ignition of a hazardous atmosphere, batteries must only be changed or charged in an area known to be non-hazardous. EXPLOSION HAZARD WARNING: External connections/hubs through the connectors as mentioned (USB connector, Ethernet connector, phone connector, video port, serial port, power supply connector, microphone jack, headphones jack, and buttons/switches) and super multi DVD/combo drive are not to be used in a hazardous location. Power adapter shall not be used in hazardous locations. 94 Safety Notices About the Battery If the battery is mishandled, it may cause fire, smoke or an explosion and the batterys functionality will be seriously damaged. The safety instructions listed below must be followed. Danger Do not immerse the battery with liquid such as water, sea water or soda. Do not charge/discharge or place the battery in high-temperature (more than 80 C / 176 F) locations, such as near a fire, heater, in a car in direct sunlight, etc. Do not use unauthorized chargers. Do not force a reverse-charge or a reverse-connection. Do not connect the battery with AC plug (outlet) or car plugs. Do not adapt the battery to unspecified applications. Do not short circuit the battery. Do not drop or subject the battery to impacts. Do not penetrate with a nail or strike with a hammer. Do not directly solder the battery. Do not disassemble the battery. Warning Keep the battery away from infants. Stop using the battery if there are noticeable abnormalities such as abnormal smell, heat, deformities, or discoloration. Stop charging if the charging process cannot be finished. In case of a leaking battery, keep the battery away from flames and do not touch it. Pack the battery tightly during transport. 95 Caution Do not use the battery where static electricity (more than 100V) exists that might damage the protection circuit of the battery. When children are using the system, parents or adults must ensure that they are using the system and battery correctly. Keep the battery away from flammable materials during charging and discharging. In case lead wires or metal objects come out from the battery, you must seal and insulate them completely. Caution Texts Concerning Lithium Batteries DANISH ADVARSEL! Lithiumbatteri Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type. Levr det brugte batteri tilbage til leverandren. NORWEGIAN ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. SWEDISH VARNING: Explosionsfara vid felaktigt batteribyte. Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvnt batteri enligt fabrikantens instruktion. FINNISH VAROITUS: Paristo voi rjht, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturers instructions. DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. 96 FRENCH ATTENTION: II y a danger dexplosion sil y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du mme type ou dun type quivalent recommand par le constructeur. Mettre au rebut les batteries usages conformment aux instructions du fabricant. Attention (for USA Users) The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal. About the AC Adapter Use only the AC adapter supplied with your computer. Use of another type of AC adapter will result in malfunction and/or danger. Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet. Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged. Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture. 97 Heat Related Concerns Your device may become very warm during normal use. It complies with the user-

accessible surface temperature limits defined by the International Standards for Safety. Still, sustained contact with warm surfaces for long periods of time may cause discomfort or injury. To reduce potential heat-related concerns, follow these guidelines:

Keep your device and its AC adapter in a well-ventilated area when in use or charging. Allow for adequate air circulation under and around the device. Use common sense to avoid situations where your skin is in contact with your device or its AC adapter when its operating or connected to a power source. For example, dont sleep with your device or its AC adapter, or place it under a blanket or pillow, and avoid contact between your body and your device when the AC adapter is connected to a power source. Take special care if you have a physical condition that affects your ability to detect heat against the body. If your device is used for long periods, its surface can become very warm. While the temperature may not feel hot to the touch, if you maintain physical contact with the device for a long time, for example if you rest the device on your lap, your skin might suffer a low-heat injury. If your device is on your lap and gets uncomfortably warm, remove it from your lap and place it on a stable work surface. Never place your device or AC adapter on furniture or any other surface that might be marred by exposure to heat since the base of your device and the surface of the AC adaptor may increase in temperature during normal use. 98 On the Use of the RF Device USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Radio Frequency Interference Requirements and SAR This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference.

(2) This device must accept any interference received, including interference that may cause undesired operation. The FCC limits are designed to provide reasonable protection against harmful interference when the equipment is installed and used in accordance with the instruction manual and operated in a commercial environment. However, there is no guarantee that interference will not occur in a particular commercial installation, or if operated in a residential area. If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the users own expense. The user is encouraged to try one or more of the following corrective measures:

Reorient or relocate the receiving antenna. 99 Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. CAUTION: The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by the manufacturer could void the users authority to operate this device. Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empcher que cet appareil cause du brouillage au service faisant lobjet dune licence, il doit tre utilis lintrieur et devrait tre plac loin des fentres afin de fournir un cran de blindage maximal. Si le matriel (ou son antenne dmission) est install lextrieur, il doit faire lobjet dune licence. Industry Canada Statement Radiation Exposure Statement:

The product comply with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available. Dclaration dexposition aux radiations :

Le produit est conforme aux limites dexposition pour les appareils portables RF pour les Etats-Unis et le Canada tablies pour un environnement non contrl. Le produit est sr pour un fonctionnement tel que dcrit dans ce manuel. La rduction aux expositions RF peut tre augmente si lappareil peut tre conserv aussi loin que possible du corps de lutilisateur ou que le dispositif est rgl sur la puissance de sortie la plus faible si une telle fonction est disponible. 100 Caution:

i. ii. the device for operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;

for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit iii. for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits as appropriate;

iv. where applicable, antenna type(s), antenna models(s), and worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated. < for 5G B2 with DFS band, EIRP > 200 mW >

Avertissement :

i. les dispositifs fonctionnant dans la bande de 5 150 5 250 MHz sont rservs uniquement pour une utilisatin lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux ii. pour les dispositifs munis dantennes amovibles, le gain maximal dantenne permis pour les dispositifs utilisant les bandes de 5 250 5 350 MHz et de 5 470 5 725 MHz doit tre conforme la limite de la p.i.r.e;

iii. pour les dispositifs munis dantennes amovibles, le gain maximal dantenne permis (pour les dispositifs utilisant la bande de 5 725 5 850 MHz) doit tre conforme la limite de la p.i.r.e. spcifie, selon le cas;

iv. lorsquil y a lieu, les types dantennes (sil y en a plusieurs), les numros de modle de lantenne et les pires angles dinclinaison ncessaires pour rester conforme lexigence de la p.i.r.e. applicable au masque dlvation, nonce la section 6.2.2.3, doivent tre clairement indiqus. < for 5G B2 with DFS band, EIRP > 200 mW >

101 European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 2014/53/EU. Danish Dette produkt er i overensstemmelse med det europ iske direktiv 2014/53/EU. Dutch Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU. Finnish Tm tuote noudattaa EU-direktiivin 2014/53/EU mryksi. French Ce produit est conforme aux exigences de la Directive Europenne 2014/53/EU. German Dieses Produkt entspricht den Bestimmungen der Europischen Richtlinie 2014/53/EU. Greek To 2014/53/EU. Icelandic essi vara stenst regluger Evrpska Efnahags Bandalagsins nmer 2014/53/EU. Italian Questo prodotto conforme alla Direttiva Europea 2014/53/EU. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 2014/53/EU. Portuguese Este produto cumpre com as normas da Diretiva Europia 2014/53/EU. Spanish Este producto cumple con las normas del Directivo Europeo 2014/53/EU. 102 Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU. Notices CE Max power:

WLAN 2.4G: 19.29 dBm WLAN 5G: 20.77 dBm BT: 12.46 dBm NFC: -7.03 dBuA/m at 10m WWAN: 23 dBm The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range. AT EE IT PT BE FI LV RO BG FR LT SK HR DE LU SI CY EL MT ES CZ HU NL SE DK IE PL UK Waste Electrical and Electronic Equipment (WEEE) This symbol means that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Proper recycling of your product will protect human health and the environment. 103 User Notification of Take-back Service To Institutional (B2B) Users in United States:

Getac believes in providing our institutional customers with easy-to-use solutions to recycle your Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible. Getac works with recycling vendors with the highest standards for protecting our environment, ensuring worker safety, and complying with global environmental laws. Our commitment to recycling our old equipment grows out of our work to protect the environment in many ways. Please see the product type below for information on Getac product, battery and packaging recycling in USA. For Product Recycling:

Your portable Getac products contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. Getac provides a free take-back service for recycling your Getac products. Our electronics recycler will provide competitive bids for recycling non-Getac products as well. For Battery Recycling:

The batteries used to power your portable Getac products contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. Getac provides a free take-back service for recycling your batteries from Getac products. For Packaging Recycling:

Getac has chosen the packaging materials used to transport our products carefully, to balance the requirements of shipping the product to you safely while minimizing the amount of material used. The materials used in our packaging are designed to be recycled locally. If you have the above for recycling, please visit our website https://us.getac.com/aboutgetac/environment.html 104 ENERGY STAR ENERGY STAR is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR related information from http://www.energystar.gov. As an ENERGY STAR Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. An ENERGY STAR qualified computer uses 70 % less electricity than computers without enabled power management features. Earning the ENERGY STAR When every home office is powered by equipment that has earned the ENERGY STAR , the change will keep over 289 billion pounds of greenhouse gases out of the air. If left inactive, ENERGY STAR qualified computers enter a low-power mode and may use 15 watts or less. New chip technologies make power management features more reliable, dependable, and user-friendly than even just a few years ago. Spending a large portion of time in low-power mode not only saves energy, but helps equipment run cooler and last longer. Businesses that use ENERGY STAR enabled office equipment may realize additional savings on air conditioning and maintenance. 105 Over its lifetime, ENERGY STAR qualified equipment in a single home office

(e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. Power management (sleep settings) on computers and monitors can result in much savings annually. Remember, saving energy prevents pollution Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution. By using less energy, these products help lower consumers utility bills, and prevent greenhouse gas emissions. Getac Product Compliance All Getac products with ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. As recommended by the ENERGY STAR program for optimal energy savings, the computer is automatically set to sleep after 15 minutes (in battery mode) and 30 minutes (in AC mode) of user inactivity. To wake up the computer, press the power button. If you want to configure power management settings such as inactivity time and ways to initiate/end Sleep mode, go to Power Options by right-clicking the battery icon on the Windows taskbar and then selecting Power Options in the pop-up menu. Please visit http://www.energystar.gov/powermanagement for detail information on power management and its benefits to the environment. 106 Battery Recycling For the U.S. and Canada only:

To recycle the battery, please go to the RBRC Call2Recycle website or use the Call2Recycle Helpline at 800-822-8837. Call2Recycle is a product stewardship program providing no-cost battery and cellphone recycling solutions across the U.S. and Canada. Operated by Call2Recycle, Inc., a 501(c)4 nonprofit public service organization, the program is funded by battery and product manufacturers committed to responsible recycling. See more at: http://www.call2recycle.org 107 California Proposition 65 For California USA:

Proposition 65, a California law, requires warnings to be provided to California consumers when they might be exposed to chemical(s) identified by Proposition 65 as causing cancer and birth defects or other reproductive harm. Almost all electronic products contain 1 or more of the chemicals listed under Proposition 65. This does not mean the products pose a significant risk of exposure. As the consumers have the right to know about the products they purchase, we are giving this warning on our packaging and user manual to keep our consumers well informed.

! WARNING This product can expose you to chemicals including lead, TBBPA or formaldehyde, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov 108 Battery About Battery and External Enclosure Replacement The batteries of your product include two battery packs and a button cell (or called RTC battery). All batteries are available from Getac authorized service centers. The battery pack is user-replaceable. Replacement instructions can be found in Replacing the Battery Pack in Chapter 3. The button cell must be replaced by Getac authorized service centers. Visit the website at http://us.getac.com/support/support-select.html for authorized service center information. External Enclosure The external enclosure of the product can be removed using screwdrivers. The external enclosure can then be reused or refurbished. The enclosure consists of the bottom case and the LCD back over. See below for information on how to remove the two parts. To remove the bottom case:

1. Remove 4 screws at the bottom (one screw from each corner bumper). 109 V110. 2. Remove a total of 14 screws from the four bumpers. Detach the bumpers from 3. Remove 8 screws to open the DDR compartment cover. 110 4. Remove all screws that secure the bottom case to V110. Disconnect the cable and detach the bottom case. To remove the LCD back over:

1. Remove four rubbers from the LCD frame. 2. Remove a total of 8 screws from the LCD frame. 111 3. Remove the 8 screws that secure the LCD side covers to V110 and detach the covers. Remove another 6 screws. 4. Remove the 4 screws that secure the antenna covers to V110 and detach the covers. 112 5. Remove 4 screws and then open the LCD back cover and the LCD frame. Remove the LCD back cover. 113

 

 

T800

USER MANUAL

Rugged Mobile Computing Solutions

T800 G2

June 2020

TRADEMARKS

All brand and product names are trademarks or registered trademarks of their

respective companies.

NOTE

The information in this manual is subject to change without notice.



For the latest version of the manual, please visit the Getac website at

www.getac.com.



Table of Contents

Chapter 1 Getting Started .............................................................. 1

Getting the Tablet PC Running .................................................................. 2

Unpacking ................................................................................................. 2

Installing the SIM Card (Optional) ...................................................... 3

Connecting to AC Power ....................................................................... 4

Using the Tether ...................................................................................... 5

Turning On and Off the Tablet PC ........................................................ 6

Taking a Look at the Tablet PC .................................................................. 7

Front Components ................................................................................. 7

Rear Components ................................................................................... 9

Top Components ................................................................................... 10

Bottom Components ............................................................................. 11

Right-Side Components ..................................................................... 12

Chapter 2 Operating Your Tablet PC ............................................. 13

Navigating on the Screen ........................................................................ 14

Using the Touchscreen ........................................................................ 14

Using the Dual Mode Display (Optional) ......................................... 17

Using the Network Features ................................................................... 18

Using the LAN (Optional) .................................................................... 18

Using the WLAN .................................................................................... 18

Using the BT Feature ................................................................................ 20

Turning On/Off the BT Radio .............................................................. 20

Connecting to another BT Device .................................................... 20

Using the WWAN Feature (Optional)..................................................... 22

Turning On/Off the WWAN Radio ...................................................... 22

Setting up a WWAN Connection ........................................................ 22

Chapter 3 Managing Power .......................................................... 25

AC Adapter................................................................................................... 26

Battery Pack ................................................................................................ 27

i



Chapter 4

Charging the Battery Pack ................................................................. 27

Initializing the Battery Pack .............................................................. 28

Checking the Battery Level ............................................................... 28

Battery Low Signals and Actions ...................................................... 29

Replacing the Battery Pack ................................................................ 29

Second Battery Pack (Optional) ........................................................ 31

Power-Saving Tips .................................................................................... 32

Expanding Your Tablet PC ............................................ 33

Connecting a USB Device ........................................................................ 34

Connecting an Audio Device .................................................................. 35

Connecting an HDMI Display Monitor ................................................... 36

Connecting a Serial Device (Optional) ................................................. 37

Using MicroSD Cards (Optional) ........................................................... 38

Chapter 5 Using BIOS Setup ......................................................... 39

When and How to Use .............................................................................. 40

Menu Descriptions ..................................................................................... 41

Information Menu ................................................................................. 41

Main Menu............................................................................................... 41

Advanced Menu ..................................................................................... 41

Security Menu ....................................................................................... 42

Boot Menu .............................................................................................. 43

Exit Menu................................................................................................ 43

Chapter 6 Using Getac Software ................................................... 44

OSD Control Panel .................................................................................... 45

G-Manager ................................................................................................. 46

Using the Barcode Reader (Optional) .................................................. 47

Chapter 7 Care and Maintenance .................................................. 49

Taking Care of the Tablet PC .................................................................. 50

Location Guidelines ............................................................................ 50

General Guidelines.............................................................................. 50

Cleaning Guidelines ............................................................................. 51

Battery Pack Guidelines ..................................................................... 51

Touchscreen Guidelines .................................................................... 53

When Traveling .......................................................................................... 54

Chapter 8 Troubleshooting .......................................................... 55

Preliminary Checklist ...............................................................................56

ii



Solving Common Problems .................................................................... 57

Battery Problems ................................................................................. 57

BT Wireless Transmission Problems .............................................. 57

Display Problems ................................................................................ 58

Hardware Device Problems ............................................................. 58

Power Management Problems .........................................................59

Sensor Problems ..................................................................................59

Software Problems ............................................................................. 60

Sound Problems .................................................................................. 60

Startup Problems ................................................................................. 61

WAN Problems ...................................................................................... 61

Other Problems ..................................................................................... 63

Resetting the Tablet PC ........................................................................... 64

System Recovery .......................................................................................65

Using the Driver Disc (Optional) ............................................................. 66

Appendix A Specifications............................................................... 67

Appendix B Regulatory Information ................................................ 69

On the Use of the System .........................................................................70

Class B Regulations .............................................................................70

ANSI Warning ........................................................................................ 71

Safety Notices........................................................................................ 72

On the Use of the RF Device ..................................................................... 76

USA and Canada Safety Requirements and Notices ................... 76

European Union CE Marking and Compliance Notices ............... 77

User Notification of Take-back Service .............................................. 80

ENERGY STAR ............................................................................................. 81

California Proposition 65 ........................................................................ 83

iii



Chapter 1

Getting Started

This chapter first tells you step by step how to get the Tablet PC up and running.

Then, you will find a section briefly introducing the external components of the

Tablet PC.

1

Getting the Tablet PC Running

Unpacking

NOTE: This packing list applies to standard models. Select models may have

different items.

After unpacking the shipping carton, you should find these standard items:

 T800 Tablet PC

 AC adapter

 AC power cord

 Stylus

 Tether

 Screen cleaning cloth

 Document(s)

 Driver disc (optional)

Inspect all the items. If any item is damaged or missing, notify your dealer

immediately.

NOTE: Specific models do not have the AC adapter and power cord as standard

items. To purchase the AC adapter kit for your model, contact a Getac authorized

distributor. (Check https://www.getac.com/en/contact/ for contact information.)

2

Installing the SIM Card (Optional)

1. Locate the SIM card cover. Remove the cover by unfastening 4 screws.

2. Noting the orientation, slide the SIM card into place.

3. Replace the cover and secure with 4 screws.

3



Connecting to AC Power

CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC

adapters may damage the Tablet PC.

NOTE:

 The battery pack is shipped to you in power saving mode that protects it from

charging/discharging. It will get out of the mode to be ready for use when you

connect AC power to the Tablet PC for the very first time.

 When the AC adapter is connected, it also charges the battery pack. For

information on using battery power, see Chapter 3.

You must use AC power when starting up the Tablet PC for the very first time.

1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC

().

2. Plug the female end of the AC power cord to the AC adapter and the male end

to an electrical outlet ().

3. Power is being supplied from the electrical outlet to the AC adapter and onto

your Tablet PC. Now, you are ready to turn on the Tablet PC.

4



Using the Tether

A tether is provided for attaching the stylus to your Tablet PC.

1.

Insert one of the tether’s loop ends through the hole of the stylus (as indicated

by  below). Then, insert the other end through the first loop (as indicated by

 below) and pull it tight.

2.

Insert the other loop end to the tether holder on the Tablet PC (as indicated by

 below). Then, insert the stylus end through the loop (as indicated by 

below) and pull it tight.

5

Turning On

Turning Off

To...

Power off

(Shutdown)

Sleep

Turning On and Off the Tablet PC

Press the power button (

). The Windows operating system should start.

When you finish a working session, you can stop the system by turning off the

power or leaving it in Sleep or Hibernation mode:

Tap



Power  Shut down.

Do this...

Press the power button.*

-or-

Tap

Power  Sleep.



Hibernate

By default, this option is not shown in the Start menu. If you want

to use the feature, set up accordingly in Windows settings.

* “Sleep” is the default setting of the power button. You may change what the

power button does in Windows settings.

6



Taking a Look at the Tablet PC

NOTE: Depending on the model you purchased, the appearance of your Tablet

PC may not be exactly the same as those shown in this manual.

CAUTION: You need to open the protective covers to access the connectors or

devices inside. When not accessing a connector or device, make sure to close the

cover completely for water- and dust-proof integrity of your Tablet PC. (Engage

the locking mechanism if existing.)

Front Components

Description

Sends out sound and voice from your Tablet PC.

Displays and receives information for the Tablet PC.

Allows you to use the camera function. When the camera

lens is in use, the indicator beside it lights up.

Component

Ref

 Speaker

 Touchscreen

 Camera Lens

(optional)



Indicators

Power

Lights blue when the power is on.

7



Ref

Component

Description

Battery

Blinks blue when the system is in Sleep mode.

Lights amber when the battery is being charged.

Lights green when charging is completed.

Blinks green to indicate the battery’s built-in high

temperature protection mechanism is activated.

CAUTION: Do not remove the battery during this period.

Blinks red (once per second) when the battery’s capacity

is below 10%.

Blinks red rapidly (once per 0.5 second) when there is a

thermal protection problem. Ask for repair service in

case this happens.

Blinks amber when the battery charging is in an

abnormal state. Replace the battery in case this

happens.

Lights blue when the RF radio of any RF feature

(WLAN/BT/WWAN) is on.

Receives sound and voice to record voice.

Senses the ambient light for automatic adjustments of

the display backlight.

Turns the power on or off. (The default “off” state is

“Sleep mode.”)

Starts the Windows Camera app.

– or –

Serves as the trigger button for the barcode reader if

your model has the barcode reader module.

Can be changed to another set of predefined functions

using G-Manager.

Provides a keyboard key function for specific occasions.

RF (Radio

Frequency)

 Microphone

 Light Sensor

 Power Button

 P1 Button

 P2 Button

Opens or closes the OSD Control Panel.

When pressed longer:

8



Ref

Component

Description

Serves as the Ctrl+Alt+Del keyboard keys.

Can be changed to another set of predefined functions

using G-Manager.

Provides a keyboard key function for specific occasions.

Opens or closes the Start menu.

Provides a keyboard key function for specific occasions.

Increases the sound volume.

Provides a keyboard key function for specific occasions.

Decreases the sound volume.

Provides a keyboard key function for specific occasions.

 Windows Logo

Button

Volume Up

Button

Volume Down

Button

Rear Components

9



Component

Ref

 Expansion

Connector

 SIM Card Cover

 Camera Lens

(optional)

 Flash (optional)

 Stylus/Digitizer

pen

 Battery Pack

Description

Connects to a proprietary snap-on module such as:

- Second battery pack

- RFID and smart card reader

- Magnetic stripe card and smart card reader

Inside is the SIM card slot (optional).

Allows you to use the camera function. When the

camera lens is in use, the indicator beside it lights up.

Provides extra light when taking pictures.

Serves as the input device by tapping on the

touchscreen to make selections and enter information.

Supplies power to your Tablet PC when external power

is not connected.

Top Components

10



Component

Ref

 Tether Holder

 None

Description

For holding a tether (such as the stylus tether). There

is one holder at each corner of the Tablet PC.

Or can be one of the below components depending on your model:

Serial Port

Connects a serial device.

MicroSD Card Slot

Accepts a microSD card for removable storage

media.

RJ45 Connector

Connects the LAN cable.

Barcode Reader

Lens

Scans and reads barcodes.

Bottom Components

Ref

Component

 Antenna Pass-

through (optional)

Connects to the docking station for using external

GPS/WLAN/WWAN antenna.

Description

WWAN

WLAN

 Docking Connector Connects to the docking station (available as an

GPS

 Power Connector

Connects the AC adapter.

option).

11



Right-Side Components

Component

Ref

 Micro HDMI

Connector

 USB 3.0 Port

 Combo Audio

Connector

Description

Connects a HDMI monitor or TV set.

Connects a USB device.

Connects a set of headphones or external speakers with

amplifier.

Supports a headset microphone with 4-pole TRRS

3.5mm jack.

12



Chapter 2

Operating Your

Tablet PC

This chapter provides information about the use of the Tablet PC.

If you are new to Tablet PCs, reading this chapter will help you learn the operating

basics. If you are already a computer user, you may choose to read only the parts

containing information unique to your Tablet PC.

CAUTION:

 Do not expose your skin to the Tablet PC when operating it in a very hot or

cold environment.

 The product can get uncomfortably warm when you use it in high temperatures.

As a safety precaution in such a circumstance, do not place the product on

your lap or touch it with your bare hands for extended periods of time.

Prolonged body contact can cause discomfort and potentially a burn.

 When the product is placed flat on a table top for work, the back surface can

get hot after long working hours. Take precautions if you need to carry the

product around while it is hot to the touch. Depending on your model, a

carrying handle or strap may be available as an option. You can use the

handle or strap to carry the product.

13



Navigating on the Screen

The screen of your Tablet PC is touch-sensitive. You can control the location of the

cursor/pointer on the screen using the included stylus or your finger to

communicate with the Tablet PC.

CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the

touchscreen. Doing so may damage the touchscreen surface. Use the included

stylus or your finger.

NOTE: An optical protection film has been attached to the screen before

shipment. The film is a consumable, which will be worn out by possible scratches.

You can purchase a new one when replacement is required.

Using the Touchscreen

Your Tablet PC has a capacitive touchscreen. This type of touchscreen responds to

objects that have conductive properties, such as fingertips and a capacitive-tipped

stylus.

You can change the touchscreen sensitivity settings to suit your scenario.

Double-tap the Touch Screen Mode shortcut on Windows desktop to open the

settings menu and select one of the options (as shown below).

Select this if you prefer using

fingertips. Also, select this

when raindrops are falling

on the screen and should be

rejected as input.

Select this if you are using the

stylus. (You must use the one

supplied with your model.)

Select this if you are wearing

gloves (referring to warm gloves

or work gloves, not referring to

touchscreen-capable gloves).

14





NOTE:



In high temperatures (above 60 oC / 140 (cid:176) F), set the mode to Touch instead of

Glove or Pen mode.

If liquid is spilled on the touchscreen causing a wet area, the area will stop

responding to any inputs. For the area to function again, you must dry it.

The following table shows how you use the touchscreen to obtain equivalent

mouse functions.

Term/Action

Tap: Touch the screen once.

Double-tap: Touch the screen twice rapidly.

Equivalent Mouse

Function

Click/Point

Double-click

Tap and hold: Tap and hold until a popup menu appears.

Right-click

Drag: Hold the stylus (or finger) on the screen and drag

across the screen until reaching your destination.

Drag

Using Multi-touch Gestures

You can interact with your Tablet PC by placing two fingers on the screen. The

movement of the fingers across the screen creates “gestures,” which send

commands to the Tablet PC.

Here are the multi-touch gestures that you can use:

Actions

( = finger down; = finger up)

Gestures

Pan

(Scroll)

Descriptions

Use panning to see

another part of a page

that has scroll bars.

or

Drag 1 or 2 fingers up or down.

15



Gestures

Zoom

(Pinch)

Rotate

Press and

Tap

Two-

finger Tap

Actions

( = finger down; = finger up)

Descriptions

Use zooming to make an

item (a photo for

example) on the screen

larger or smaller. The

gesture works in

applications that support

mouse wheel zooming.

Use rotating to move a

picture or other item on

the screen in a circular

direction (clockwise or

counter-

clockwise). The gesture

works in applications

that support the specific

gesture.

Use press and tap to

access the shortcut

menu.

The function is defined by

applications that

support the specific

gesture.

Move two fingers apart/toward each

other.

or

Move two fingers in opposing

directions.

-or-

Use one finger to pivot around another.

Press on target and tap using a second

finger.

Tap two fingers at the same time

(where the target is in the midpoint

between the fingers).

16



Gestures

Flicks

Actions

( = finger down; = finger up)

Make quick drag gestures in the desired

direction.

Descriptions

Flick left or right to

navigate back and

forward in a browser

and other applications.

The gesture works in

most applications that

support back and

forward.

Using the Dual Mode Display (Optional)

Dual mode display (if your model has the feature) incorporates both touchscreen

and digitizer functions.

The display is set to Touchscreen mode by default. Touchscreen mode provides all

the functionalities that an ordinary touchscreen has. When the Tablet PC receives

signals from the digitizer pen, the display automatically switches to Digitizer

mode.

You can move the cursor by bringing the digitizer pen close to the screen, without

actually touching the screen’s surface. The digitizer pen has a shortcut button that

functions as the right-click of a mouse.

Right-click

17



Using the Network Features

Using the LAN (Optional)

To connect the network cable to the LAN module (if your model has the feature),

connect one end of the LAN cable to the RJ45 connector on the Tablet PC and the

other end to the network hub.

Using the WLAN

The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac,

compatible with 802.11a/b/g/n.

Turning On/Off the WLAN Radio

To turn on the WLAN radio:

1. Make sure that the Airplane mode is switched off. You can control the Airplane

mode using one of the below methods.

• Use the Airplane Mode button in the OSD Control Panel.

•

For Windows 10: Tap

Slide the Airplane mode switch to the Off position.

 Settings  Network & Internet  Airplane mode.

2.

If you have previously turned off the WLAN radio, use this method to turn it on.

 Settings  Network & Internet  Wi-Fi. Slide the Wi-Fi switch to the On

Tap

position.

18



To turn off the WLAN radio:

You can turn off the WLAN radio the same way you turn it on.

If you want to quickly turn off all wireless radio, simply switch on Airplane mode.

Connecting to a WLAN Network

1. Make sure that the WLAN function is enabled (as described above).

2. Tap the network icon

in the lower right of the task bar.

3.

In the list of available wireless networks, tap a network, and then tap Connect.

4. Some networks require a network security key or passphrase. To connect to

one of those networks, ask your network administrator or Internet service

provider (ISP) for the security key or passphrase.

For more information on setting a wireless network connection, refer to Windows

online help.

NOTE: You can use Intel® PROSet Wireless to take full advantage of the Wi-Fi

capabilities of your Tablet PC. See the Help of the utility for instructions.

19



Using the BT Feature

The BT technology allows short-range wireless communications between devices

without requiring a cable connection. Data can be transmitted through walls,

pockets and briefcases as long as two devices are within range.

Turning On/Off the BT Radio

To turn on the BT radio:

1. Make sure that the Airplane mode is switched off. You can control the Airplane

mode using one of the below methods.

• Use the Airplane Mode button in the OSD Control Panel.

•

 Settings  Network & Internet  Airplane mode. Slide the Airplane

Tap

mode switch to the Off position.

2.

If you have previously turned off the BT radio, use this method to turn it on.

Tap

 Settings  Devices  BT. Slide the BT switch to the On position.

To turn off the BT radio:

You can turn off the BT radio the same way you turn it on.

If you want to quickly turn off all wireless radio, simply switch on Airplane mode.

Connecting to another BT Device

1. Make sure that the BT function is enabled (as described above).

2. Make sure that the target BT device is turned on, discoverable and within close

range. (See the documentation that came with the BT device.)

3. Tap

 Settings  Devices BT.

4. Select the device you want to connect from the search results.

5. Depending on the type of BT device that you want to connect to, you will need

to enter the pertinent information.

20



For detailed information on using the BT feature, see Windows’ online Help.

21



Using the WWAN Feature (Optional)

A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular

network technologies to transfer data. The WWAN module of your Tablet PC

supports 3G and 4G LTE.

NOTE:

 Your model only supports data transmission. Voice transmission is not

 For instructions on installing the SIM card, see “Installing the SIM Card

supported.

(Optional)” in Chapter 1.

Turning On/Off the WWAN Radio

To turn on the WWAN radio:

1. Make sure that the Airplane mode is switched off. You can control the Airplane

mode using one of the below methods.

• Use the Airplane Mode button in the OSD Control Panel.

•

For Windows 10: Tap

Slide the Airplane mode switch to the Off position.

 Settings  Network & Internet  Airplane mode.

2.

If you have previously turned off the WWAN radio, use this method to turn it on.

 Settings  Network & Internet  Airplane mode. Slide the Cellular

Tap

switch to the On position.

To turn off the WWAN radio:

You can turn off the WWAN radio the same way you turn it on.

If you want to quickly turn off all wireless radio, simply switch on Airplane mode.

Setting up a WWAN Connection

1. Make sure that the SIM card is inserted and the WWAN function is enabled (as

described above).

2. Start the WWAN utility software (Skylight).

22



3. You need to configure the software to match your mobile network operator.

Tap the

button to open the User Options window.

4. Select Firmware and pull down the list of mobile network operators.

5. From the list, select the name that matches your operator and firmware.

•

For the US region: EM/MC7355 firmware is required. The supported

operators include ATT, Bell, Roger, Sprint, Telus, and Verizon. If your

operator is not one of them, select Generic_US_7355 in the list.

23



•

For the EMEA (Europe, the Middle East, and Africa) and APAC (Asia Pacific)

regions: EM/MC7305 firmware is required. The supported operators

include Orange, Swisscom, Telefonica, Telstra, and Vodafone. If your

operator is not one of them, select Generic_EMEA_APAC_7305 in the list.

6. Select OK to start configuring mobile broadband device. A message bar

appears on the screen to show the progress. Wait till the configuration is

completed.

CAUTION: Do not perform other tasks or shut down the Tablet PC during the

configuration process.

7. After the configuration, you can use WWAN connections. For more

information, see the online help of the software.

24



Chapter 3

Managing Power

Your Tablet PC operates either on external AC power or on internal battery power.

This chapter tells you how you can effectively manage power. To maintain optimal

battery performance, it is important that you use the battery in the proper way.

25

AC Adapter

CAUTION:

 The AC adapter is designed for use with your Tablet PC only. Connecting the

AC adapter to another device can damage the adapter.

 The AC power cord supplied with your Tablet PC is for use in the country

where you purchased your Tablet PC. If you plan to go overseas with the

Tablet PC, consult your dealer for the appropriate power cord.

 When you disconnect the AC adapter, disconnect from the electrical outlet

first and then from the Tablet PC. A reverse procedure may damage the AC

adapter or Tablet PC.

 When unplugging the connector, always hold the plug head. Never pull on the

cord.

The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct

Current) power because your Tablet PC runs on DC power, but an electrical outlet

usually provides AC power. It also charges the battery pack when connected to AC

power.

The adapter operates on any voltage in the range of 100~240 V AC.

26



Battery Pack

The battery pack is the internal power source for the Tablet PC. It is rechargeable

using the AC adapter.

NOTE: Care and maintenance information for the battery is provided in the

“Battery Pack Guidelines” section in Chapter 7.

Charging the Battery Pack

NOTE:

 Charging will not start if the battery’s temperature is outside the allowed range,

which is between 0 (cid:176) C (32 (cid:176) F) and 50 (cid:176) C (122 (cid:176) F). Once the battery’s

temperature meets the requirements, charging automatically resumes.

 During charging, do not disconnect the AC adapter before the battery has

been fully charged; otherwise you will get a prematurely charged battery.

 The battery has a high temperature protection mechanism which limits the

maximum charge of the battery to 80% of its total capacity in the event of high

temperature conditions. In such conditions, the battery will be regarded as

fully charged at 80% capacity.

 The battery level may automatically lessen due to the self-discharge process,

even when the battery pack is fully charged. This happens no matter if the

battery pack is installed in the Tablet PC.

To charge the battery pack, connect the AC adapter to the Tablet PC and an

) on the Tablet PC glows amber to

electrical outlet. The Battery Indicator (

indicate that charging is in progress. You are advised to keep the Tablet PC power

off while the battery is being charged. When the battery is fully charged, the

Battery Indicator glows green.

It takes approximately 3 hours to fully charge the battery pack when the power is off

and approximately 3.5 hours when the power is on (may need a longer charging

time at lower temperatures).

CAUTION: After the Tablet PC has been fully recharged, do not immediately

disconnect and reconnect the AC adapter to charge it again. Doing so may

damage the battery.

27



Initializing the Battery Pack

You need to initialize a new battery pack before using it for the first time or when

the actual operating time of a battery pack is much less than expected. Initializing

is the process of fully charging, discharging, and then charging. It can take several

hours.

The G-Manager program provides a tool called “Battery Recalibration” for the

purpose.

Checking the Battery Level

NOTE: Any battery level indication is an estimated result. The actual operating

time can be different from the estimated time, depending on how you are using the

Tablet PC.

The operating time of a fully charged battery pack depends on how you are using

the Tablet PC. When your applications often access peripherals, you will

experience a shorter operating time.

By Operating System

You can check the approximate battery level using the battery meter function of the

operating system. To read the battery level in Windows, tap the battery icon on the

taskbar.

By Gas Gauge

On the exterior side of the battery pack is a gas gauge for displaying the estimated

battery charge. When the battery pack is not installed in the Tablet PC and you

want to know the battery charge, you can press the switch to see the number of

LEDs that light up. Each LED represents 20% charge.

Switch

28



Battery Low Signals and Actions

The battery icon changes appearance to display the current state of the battery.

Battery Icon

Battery Level

Description

Discharging

The icon shows the charge remaining in

10-percent increments until the charge reaches

the low-battery level.

Low

The battery charge has reached the low-

battery level.

Critically low

The battery charge has reached the critical

battery level. By default, Windows will display a

notification and put your Tablet PC into

Hibernation.

When the battery is low, the Tablet PC’s Battery Indicator (

alert you to take actions.

) also blinks red to

Always respond to low-battery by connecting the AC adapter, placing your Tablet

PC in Hibernation mode, or turning off the Tablet PC.

Replacing the Battery Pack

CAUTION:

 There is danger of explosion if the battery is incorrectly replaced. Replace the

battery only with the Tablet PC manufacturer’s battery. Discard used batteries

according to the dealer’s instructions.

 Do not attempt to disassemble the battery pack.

 A battery pack can get hot due to long working hours. Do not touch a hot

battery pack with bare hands. After removing a battery pack, put it in a

well-ventilated area.

1. Turn off the Tablet PC and disconnect the AC adapter. After turning off the

Tablet PC, allow a cool-down time of at least 5 minutes before removing the

battery pack.

29



2. Slide the three battery latches to the unlocked position (

).

3. Lift the battery pack off the compartment.

4. Fit another battery pack into place.

5. Slide the three latches to the locked position (

).

CAUTION: Make sure all the latches are correctly locked, not revealing the

underneath red part.

30



Correct

Incorrect (revealing red part)

Second Battery Pack (Optional)

You can purchase a second battery pack, designed as a snap-on module, for extra

battery power.

The second battery pack can be charged individually with the AC adapter when it is

not attached to the Tablet PC. When attached, it will be charged after the main

battery pack is charged.

31



Power-Saving Tips

Aside from enabling your Tablet PC’s power saving mode, you can do your part to

maximize the battery’s operating time by following these suggestions.

 Do not disable Power Management.

 Decrease the LCD brightness to the lowest comfortable level.

 Shorten the length of time before Windows turn off the display.

 When not using a connected device, disconnect it.



Turn off the wireless radio if you are not using the wireless module (such as

WLAN, BT, or WWAN).



Turn off the Tablet PC when you are not using it.

32



Chapter 4

Expanding Your Tablet PC

You can expand the capabilities of your Tablet PC by connecting other peripheral

devices. When using a device, be sure to read the instructions accompanying the

device together with the relevant section in this chapter.

33



Connecting a USB Device

Your Tablet PC has a USB 3.0 port for connecting a USB device, such as a digital

camera, scanner, printer, modem, and mouse.

USB 3.0 supports a transfer rate up to 5 Gbit/s.

34



Connecting an Audio Device

For higher audio quality, you can send sound through an external audio device.

The audio combo connector is the “4-pole TRRS 3.5mm” type so you can connect a

compatible headset microphone.

SAFETY WARNING:

To prevent possible hearing damage, do not listen at high volume levels for long

periods.

35



Connecting an HDMI Display Monitor

If you want the benefits of a larger display screen with higher resolution, you can

connect an external display monitor to your Tablet PC.

Your Tablet PC has a micro HDMI connector. HDMI (High-Definition Multimedia

Interface) is an audio/video interface that transmits uncompressed digital data and

therefore delivers true HD quality.

To switch the display output, use Windows Control Panel or OSD Control Panel.

36

Connecting a Serial Device (Optional)

If your model has the RS-232 serial port, you can connect a serial device such as a

serial mouse or serial communication device.

37



Using MicroSD Cards (Optional)

If your model has the microSD card reader, you can use microSD cards for

removable storage media.

To insert a microSD card:

1. Locate the microSD card reader. Open the cover.

2. Align the card with its connector pointing to the slot and the connector side

facing back. Slide the card into the slot until it reaches the end.

3. Windows will detect the card and assign it a drive name.

4. Close the cover.

To remove a microSD card:

1. Open File Explorer and tap Computer.

2. Tap and hold the memory card icon and tap Eject.

4. Slightly push the card to release and then pull it out of the slot.

3. Open the cover.

5. Close the cover.

38



Chapter 5

Using BIOS Setup

BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output

System) settings of the Tablet PC. BIOS is a layer of software, called firmware, that

translates instructions from other layers of software into instructions that the

computer hardware can understand. The BIOS settings are needed by your Tablet

PC to identify the types of installed devices and establish special features.

This chapter tells you how to use the BIOS Setup Utility.

39





When and How to Use

You need to run BIOS Setup Utility when:

 You see an error message on the screen requesting you to run BIOS Setup

Utility.

 You want to restore the factory default BIOS settings.

 You want to modify some specific settings according to the hardware.

 You want to modify some specific settings to optimize the system

performance.

To run BIOS Setup Utility, tap

Advanced startup, tap Restart now. In the boot options menu, tap Troubleshoot 

Advanced options  UEFI Firmware Settings. Tap Restart.

 Settings  Update & security  Recovery. Under

NOTE:

 The actual setting items on your model may differ from those described in this

chapter.

If a setting item is not applicable to the current computer configuration, the

item may be grayed out or may not be displayed in the menu.

40



Menu Descriptions

Information Menu

The Information menu contains the basic configuration information of the system.

There are no user-definable items in this menu.

NOTE: The “Asset Tag” information appears when you have entered the asset

number for this Tablet PC using the asset management program. The program is

provided in the Asset tag folder of the Driver disc.

Main Menu

The Main menu contains the various system settings.

 System Date sets the system date.

 System Time sets the system time.

Advanced Menu

The Advanced menu contains the advanced settings.

 Battery Mode allows you to choose between Performance and Balance. If

battery life is your first priority, select Balance. If you need system

performance more than battery life, select Performance.

 AC Initiation sets if connecting AC power will automatically start or resume the

system.

 Virtualization Technology Setup

Intel(R) Virtualization Technology enables or disables Intel® VT (Intel

Virtualization Technology) feature which provides hardware support for

processor virtualization. When enabled, a VMM (Virtual Machine Monitor) can

utilize the additional hardware virtualization capabilities provided by this

technology.

41



 Graphics Setup

DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics memory

for use by the internal graphics device.

 Device Configuration enables or disables several hardware components. The

items available for setting depend on your model.

 Screen Tapping for Boot Options sets if tapping the screen during startup will

invoke the boot options menu which provides access to some pre-boot

operations. If disabled, tapping the screen during startup has no effect to the

system’s booting process.

 Windows RE brings you to the Advanced Startup Options menu of Windows 10.

This menu provides recovery, repair, and troubleshooting tools in Windows 10.

Security Menu

The Security menu contains the security settings, which safeguard your system

against unauthorized use.

NOTE:

 You can set the user password only when the supervisor password has been



set.

If both the supervisor and user passwords are set, you can enter any of them

for starting up the system and/or entering BIOS Setup. However, the user

password only allows you to view/change the settings of certain items.

 A password setting is applied right after it is confirmed. To cancel a password,

leave the password empty by pressing the Enter key.

 Set Supervisor/User Password sets the supervisor/user password. You can set

the supervisor/user password to be required for starting up the system

and/or entering BIOS Setup.

 Power on Password allows you to enable or disable the entering of password

for booting up your system.

 Secure Boot Configuration (This item appears only when the password has been

set.)

Secure Boot enables or disables Boot. Secure Boot is a feature that helps

prevent unauthorized firmware, operating systems, or UEFI drivers from

running at boot time.

42









Delete all Security Boot keys deletes all secure boot variables.

Restore Factory Defaults resets secure boot variables to manufacturing defaults

TPM Setup Menu

TPM Support enables or disables TPM (Trusted Platform Module) support. TPM

(Trusted Platform Module) enhances platform security by providing a

protected space for key operations and other security critical tasks.

Change TPM Status allows you to select between No Change and Clear.

The Boot menu sets the sequence of the devices to be searched for the operating

system.

 Boot Type Order determines the boot order. You can rearrange the order by

dragging the boot device name up or down in the list.

 Each boot device can be individually set to On or Off. If you want to exclude a

boot device from the boot order, set the device to Off.

Boot Menu

Exit Menu

The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your

settings, you must save and exit so that the changes can take effect.

Exit Saving Changes saves the changes you have made and exits BIOS Setup

Utility.

Exit Discarding Changes exits BIOS Setup Utility without saving the changes you

have made.



Load Setup Defaults loads the factory default values for all the items.

 Discard Changes restores the previous values for all the items.

 Saves Changes saves the changes you have made.

43



Chapter 6

Using Getac Software

Getac software includes application programs for specific computer components

and utility programs for overall management.

This chapter briefly describes the programs.

44



OSD Control Panel

The OSD (On Screen Display) Control Panel provides a user-friendly interface for

you to quickly activate or operate certain functions on your Tablet PC with a simple

tap of the screen.

To open the OSD Control Panel, start the program named OSDC. You can also press

the P2 button on your Tablet PC to open it. The following screen appears.

Help

For detailed information on the program, see the program’s online help.

45



G-Manager

G-Manager allows you to view, manage, and configure several system functions

and features. The G-Manager home menu presents four categories. Select a

category name to open it.

For detailed information, see the program’s online help. Select About  Help.

46

Using the Barcode Reader (Optional)

NOTE: For enhanced applications and customization of the module, contact your

authorized Getac dealer.

If your model has the barcode reader module, you can read barcodes of the

following types:

 Code 39

 Code 128

 EAN/JAN/UPC

 GS1 Databar



Interleaved 2 of 5

 PDF417

 QR Code

 Data Matrix

 OCR

To read barcodes:

1. Start your processing software and open a new or existing file. Place the

insertion point (or called cursor) where you want the data to be entered.

2. Press and hold the Trigger button of your Tablet PC while aiming the green

scan beam at the barcode.

The beam should be centered over the barcode. Adjust the lens’ distance from

the barcode, shorter for a smaller barcode and farther for a larger one.

Trigger

button

47



NOTE: If the code being scanned is highly reflective (e.g., laminated), it may be

necessary to tilt the code +5° to prevent unwanted reflection.

3. Upon a successful scan, the system beeps and the scan beam turns off. The

decoded barcode data will be entered into your processing software.

48



Chapter 7

Care and Maintenance

Taking good care of your Tablet PC will ensure a trouble-free operation and

reduce the risk of damage to your Tablet PC.

This chapter gives you guidelines covering areas such as protecting, storing,

cleaning, and traveling.

49



Taking Care of the Tablet PC

Location Guidelines

 For optimal performance, use the Tablet PC where the recommended

temperature is between 0 (cid:176) C (32 (cid:176) F) and 50 (cid:176) C (122 (cid:176) F). (Actual operating

temperature depends on product specifications.)

 Avoid placing the Tablet PC in a location subject to high humidity, extreme

temperatures, mechanical vibration, direct sunlight, or heavy dust. Using in

extreme environments for long periods can result in product deterioration

and a shortened product life.

 Operating in an environment with metallic dust is not allowed.

 Place the Tablet PC on a flat and steady surface. Do not stand the Tablet PC on

its side or store it in an upside-down position. A strong impact by dropping or

hitting may damage the Tablet PC.

 Do not cover or block any ventilation openings on the Tablet PC. For example,

do not place the Tablet PC on a bed, sofa, rug, or other similar surface.

Otherwise, overheating may occur that results in damage to the Tablet PC.

 As the Tablet PC can become very hot during operation, keep it away from

objects that are vulnerable to heat.

 Keep the Tablet PC at least 13 cm (5 inches) away from electrical appliances

that can generate a strong magnetic field such as a TV, refrigerator, motor, or

a large audio speaker.

 Avoid moving the Tablet PC abruptly from a cold to a warm place.

A temperature difference of more than 10 (cid:176) C (18 (cid:176) F) may cause condensation

inside the unit, which may damage the storage media.

General Guidelines

 Do not place heavy objects on top of the Tablet PC as this may damage the

display.

50













To avoid damaging the screen, do not touch it with any sharp object.

 LCD image sticking occurs when a fixed pattern is displayed on the screen for

a prolonged period of time. You can avoid the problem by limiting the amount

of static content on the display. It is recommended that you use a screen saver

or turn off the display when it is not in use.

To maximize the life of the backlight in the display, allow the backlight to

automatically turn off as a result of power management.

“Storage Device Retention” service is not available to your Tablet PC model. In

case you have to return your Tablet PC to Getac for replacing the storage

device and you want to completely erase the hard drive data before returning

it, you can use the erasing tool supplied by Getac. For information on the tool,

please contact Getac by any of the below ways.

URL: http://us.getac.com/contact/contact.html

Telephone: 949-681-2900

E-Mail: GetacSupport_US@getac.com

Cleaning Guidelines

 Never clean the Tablet PC with its power on.

 Use a soft cloth moistened with water or a non-alkaline detergent to wipe the

exterior of the Tablet PC.

 Gently wipe the display with a soft, lint-free cloth.

If water or liquid is split onto the Tablet PC, wipe it dry and clean when

possible. Though your Tablet PC is water-proof, do not leave the Tablet PC wet

when you can dry it.

If the Tablet PC gets wet where the temperature is 0(cid:176) C (32(cid:176) F) or below, freeze

damage may occur. Make sure to dry the wet Tablet PC.

Battery Pack Guidelines

 Recharge the battery pack when it is nearly discharged. When recharging, make

sure that the battery pack is fully charged. Doing so may avoid harm to the

battery pack.

51















The battery pack is a consumable product and the following conditions will

shorten its life:

– when frequently charging the battery pack

– when using, charging, or storing the battery in high temperature

condition

To avoid hastening the deterioration of the battery pack thereby prolonging its

useful life, minimize the number of times you charge it so as not to frequently

increase its internal temperature.

 Charge the battery pack between 10 (cid:176) C ~ 30 (cid:176) C (50 (cid:176) F ~ 86 (cid:176) F) temperature range.

A higher environment temperature will cause the battery pack’s temperature

to rise. Avoid charging the battery pack inside a closed vehicle and in hot

weather condition. Also, charging will not start if the battery pack is not within

the allowed temperature range.

It is recommended that you do not charge the battery pack more than once a

day.

It is recommended that you charge the battery pack with the Tablet PC’s power

off.

To maintain the battery pack’s operating efficiency, store it in a cool dark place

removed from the Tablet PC and with 30 % ~ 40 % charge remaining.

thereby causing improper operation to it or the Tablet PC.

Important guidelines when using the battery pack.

When installing or removing the battery pack take note of the following:

– avoid installing or removing the battery pack when the Tablet PC is in

Sleep mode. Abruptly removing the battery pack may cause loss of

data or the Tablet PC may become unstable.

– avoid touching the battery pack terminals or damage may occur,

The Tablet PC’s input voltage and surrounding temperature will directly affect

the battery pack’s charge and discharge time:

– charging time will be prolonged when the Tablet PC is turned on.

To shorten the charging time, it is recommended that you place the

Tablet PC in Sleep or hibernation mode.

– a low temperature will prolong the charging time as well as hasten

the discharge time.

 When using battery power in an extremely low temperature environment, you

may experience shortened operating time and incorrect battery level reading.

52



This phenomenon comes from the chemical characteristics of batteries. The

appropriate operating temperature for the battery is -10 (cid:176) C ~ 50 (cid:176) C (14 (cid:176) F ~ 122

(cid:176) F).

 Do not leave the battery pack in storage for more than six months without

recharging it.

Touchscreen Guidelines

 Use the finger or the included stylus on the display. Using a sharp or metallic

object other than your finger or stylus may cause scratches and damage the

display, thereby causing errors.

 Use a soft cloth to remove dirt on the display. The touchscreen surface has a

special protective coating that prevents dirt from sticking to it. Not using a soft

cloth may cause damage to the special protective coating on the touchscreen

surface.



Turn off the Tablet PC power when cleaning the display. Cleaning the display

with the power on may cause improper operation.

 Do not use excessive force on the display. Avoid placing objects on top of the

display as this may cause the glass to break thereby damaging the display.



In low and high temperatures (below 5 oC / 41 (cid:176) F and above 60 oC / 140 (cid:176) F), the

touchscreen may have a slower response time or register the touch in the

wrong location. It will go back to normal after returning to room temperature.

 When there is noticeable discrepancy in the operation of the touchscreen

function (wrong location on intended operation or improper display

resolution), refer to the Windows online Help for instructions on recalibrating

the touchscreen display.

53



When Traveling

 Before traveling with your Tablet PC, make a backup of your hard disk data

into flash disks or other storage devices. As an added precaution, bring along

an extra copy of your important data.

 Make sure that the battery pack is fully charged.

 Make sure that the Tablet PC is turned off.

 Make sure that all the connector covers are closed completely to ensure the

waterproof integrity.

 Disconnect the AC adapter from the Tablet PC and take it with you. Use the AC

adapter as the power source and as a battery-charger.

 Hand-carry the Tablet PC. Do not check it in as luggage.



If you need to leave the Tablet PC in the car, put it in the trunk of the car to

avoid exposing the Tablet PC to excessive heat.

 When going through airport security, it is recommended that you send the

Tablet PC and flash disks through the X-ray machine (the device you set your

bags on). Avoid the magnetic detector (the device you walk through) or the

magnetic wand (the handheld device used by security personnel).



If you plan to travel abroad with your Tablet PC, consult your dealer for the

appropriate AC power cord for use in your country of destination.

54



Chapter 8

Troubleshooting

Computer problems can be caused by hardware, software, or both. When you

encounter any problem, it might be a typical problem that can easily be solved.

This chapter tells you what actions to take when solving common computer

problems.

55



Preliminary Checklist

Here are helpful hints to follow before you take further actions when you

encounter any problem:



Try to isolate which part of the Tablet PC is causing the problem.

 Make sure that you turn on all peripheral devices before turning on the Tablet

PC.

program.



If an external device has a problem, make sure that the cable connections are

correct and secure.

 Make sure that the configuration information is properly set in the BIOS Setup

 Make sure that all the device drivers are correctly installed.

 Make notes of your observations. Are there any messages on the screen? Do

any indicators light? Do you hear any beeps? Detailed descriptions are useful

to the service personnel when you need to consult one for assistance.

If any problem persists after you follow the instructions in this chapter, contact an

authorized dealer for help.

56



Solving Common Problems

Battery Problems

The battery does not charge (Battery indicator does not light amber).

 Make sure that the AC adapter is properly connected.

 Make sure that the battery is not too hot or cold. Allow time for the battery

pack to return to room temperature.



If the battery doesn't charge after it has been stored in very low temperatures,

try disconnecting and reconnecting the AC adapter to solve the problem.

 Make sure that the battery pack is installed correctly.

 Make sure that the battery terminals are clean.

The operating time of a fully charged battery becomes shorter.



If you often partially recharge and discharge, the battery might not be charged

to its full potential. Initialize the battery to solve the problem.

The battery operating time indicated by the battery meter does not match the

actual operating time.



The actual operating time can be different from the estimated time, depending

on how you are using the Tablet PC. If the actual operating time is much less

than the estimated time, initialize the battery.

BT Wireless Transmission Problems

I cannot connect to another device with BT wireless technology.

 Make sure that both devices have activated BT feature.

 Make sure that the distance between the two devices is within the limit and

that there are no walls or other obstructions between the devices.

 Make sure that the other device is not in “Hidden” mode.

 Make sure that both devices are compatible.

57



Display Problems

Nothing appears on the screen.

 During operation, the screen may automatically turn off as a result of power

management. Press any key to see if the screen comes back.



The brightness level might be too low. Increase the brightness.

The characters on the screen are dim.

 Adjust the brightness and/or contrast.

The display brightness cannot be increased.

 As a protection, the display brightness will be fixed at a low level when the

surrounding temperature is too high or too low. It is not a malfunction in this

situation.

Bad dots appear on the display at all times.

 A small number of missing, discolored, or bright dots on the screen are an

intrinsic characteristic of TFT LCD technology. It is not regarded as a LCD

defect.

Clouding (or called “mura”) happens on the screen when you exert forces on

the left or right side of the LCD frame.

 This is a normal phenomenon, not a defect.

Hardware Device Problems

The Tablet PC does not recognize a newly installed device.



The device may not be correctly configured in the BIOS Setup program. Run

the BIOS Setup program to identify the new type.

 Make sure if any device driver needs to be installed. (Refer to the

documentation that came with the device.)

 Make sure if the device needs any jumper or switch settings. (Refer to the

documentation that came with the device.)

58







 Check the cables or power cords for correct connections.

 For an external device that has its own power switch, make sure that the

power is turned on.

Power Management Problems

The Tablet PC does not enter Sleep or Hibernation mode automatically.



If you have a connection to another computer, the Tablet PC does not enter

Sleep or Hibernation mode if the connection is actively in use.

 Make sure that the Sleep or Hibernation time-out is enabled.

The Tablet PC does not enter Sleep or Hibernation mode immediately.

If the Tablet PC is performing an operation, it normally waits for the operation

to finish.

The Tablet PC does not resume from Sleep or Hibernation mode.

The Tablet PC automatically enters Sleep or Hibernation mode when the

battery pack is empty. Do any one of the following:

Connect the AC adapter to the Tablet PC.

Replace the empty battery pack with a fully charged one.

Sensor Problems

The built-in digital compass doesn’t seem to be accurate.

 Rotating the display can affect the accuracy of the digital compass. This is

normal, not a malfunction. The sensors for the compass require periodic

recalibration. Follow this method to recalibrate the sensors:

1. Make sure you are far away from any large metal objects or magnetic

2. Start an application that utilizes the digital compass.

3. Hold the Tablet PC level with the horizon, with the LCD side facing up.

4. Rotate the Tablet PC 360(cid:176)

at least three times around each axis (X, Y, and Z)

fields.

as shown below.

59

-

-



Software Problems

An application program does not work correctly.

 Make sure that the software is correctly installed.



If an error message appears on the screen, consult the software program’s

documentation for further information.



If you are sure the operation has stop, reset the Tablet PC.

Sound Problems

No sound is produced.

 Make sure that the volume control is not set too low. Increase the volume.

60







 Make sure that the sound is not muted.

 Make sure that the Tablet PC is not in Sleep mode.



If using an external speaker, make sure that the speaker is properly

connected.

Distorted sound is produced.

 Make sure that the volume control is not set too high or too low. In most cases,

a high setting can cause the audio electronics to distort the sound.

Startup Problems

When you turn on the Tablet PC, it does not respond and the Power Indicator

does not light green.

If you are using an external AC power, make sure that the AC adapter is

correctly and securely connected. If so, make sure that the electrical outlet

works properly.

If you are using the battery power, make sure that the battery is not

discharged.

When you turn on the Tablet PC, it stops after POST.

 Reset your Tablet PC.

WAN Problems

I cannot use the WLAN feature.

 Make sure that the WLAN feature is turned on.

Transmission quality is poor.

 Your Tablet PC may be in an out-of-range situation. Move your Tablet PC

closer to the Access Point or another WLAN device it is associated with.

 Check if there is high interference around the environment and solve the

problem as described next.

61



Radio interference exists.

 Move your Tablet PC away from the device causing the radio interference such

as microwave oven and large metal objects.

 Plug your Tablet PC into an outlet on a different branch circuit from that used

by the affecting device.

 Consult your dealer or an experienced radio technician for help.

I cannot connect to another WLAN device.

 Make sure that the WLAN feature is turned on.

 Make sure that the SSID setting is the same for every WLAN device in the

network.

 Your Tablet PC is not recognizing changes. Restart the Tablet PC.

 Make sure that the IP address or subnet mask setting is correct.

I cannot communicate with the computer in the network when Infrastructure

mode is configured.

 Make sure that the Access Point your Tablet PC is associated with is powered

on and all the LEDs are working properly.



If the operating radio channel is in poor quality, change the Access Point and

all the wireless station(s) within the BSSID to another radio channel.

 Your Tablet PC may be in an out-of-range situation. Move your Tablet PC

closer to the Access Point it is associated with.

 Make sure that your Tablet PC is configured with the same security option

(encryption) to the Access Point.

 Use the Web Manager/Telnet of the Access Point to check whether it is

connected to the network.

 Reconfigure and reset the Access Point.

I cannot access the network.

 Make sure that the network configuration is appropriate.

62



 Make sure that the user name or password is correct.

 You have moved out of range of the network.



Turn off power management.

Other Problems

The date/time is incorrect.

 Correct the date and time via the operating system or BIOS Setup program.

 After you have performed everything as described above and still have the

incorrect date and time every time you turn on the Tablet PC, the RTC

(Real-Time Clock) battery is at the end of its life. Call an authorized dealer to

replace the RTC battery.

GPS signals drop when they are not supposed to.



If your Tablet PC is connected to the docking station which has one or more USB

3.1/3.0 devices connected, the USB 3.1/3.0 device can interfere with the radio

frequency, causing poor GPS signal reception. To solve the problem in this

situation, run the BIOS Setup Utility, go to Advanced  Device Configuration 

Docking USB Port Setting and change the setting to USB 2.0.

63





Resetting the Tablet PC

You may have to reset (reboot) your Tablet PC on some occasions when an error

occurs and the program you are using hangs up.

If you are sure the operation has stopped and you cannot use the “restart” function

of the operating system, reset the Tablet PC.

Reset the Tablet PC by any one of these methods:

 Press and hold the P2 button for more than 2 seconds. This opens the

Ctrl-Alt-Del screen where you can select actions including Restart.

If the above action does not work, press and hold the power button for more

than 5 seconds to force the system to turn off. Then turn on the power again.

64



System Recovery

Windows provides recovery, repair, and troubleshooting tools as “Advanced

 Settings 

Startup Options.” You can access these options by selecting

Update & security. There are several choices:

This option allows you to restore Windows to an earlier point in time if you

have created a restore point.

If you have created a recovery drive on Windows 10, you can use the recovery

drive to reinstall Windows.

 System Restore

 Recover from a drive

 Reset this PC

This option allows you to reinstall Windows with or without keeping your files.

See Microsoft website for more information.

NOTE:



If you are in a situation where your computer won’t boot into Windows, you

can access the Advanced Startup Options by running the BIOS Setup Utility

and selecting Advanced  Windows RE.

 System recovery for Windows 10 typically will take several hours to complete.

65



Using the Driver Disc (Optional)

NOTE: You can download the latest drivers and utilities from Getac website at

http://www.getac.com  Support.

The Driver disc contains drivers and utilities required for specific hardware in your

Tablet PC.

Since your Tablet PC comes with drivers and utilities pre-installed, you normally

do not need to use the Driver disc. In case you want to manually install Windows,

you will have to install the drivers and utilities one by one after installing Windows.

To manually install drivers and utilities:

1. Start up the Tablet PC.

2. Prepare an external CD/DVD drive (with USB connection). Connect the drive to

your Tablet PC. Wait for the Tablet PC to recognize the drive.

3.

Insert the Driver disc. Make sure you use the disc that matches the Windows

version of your Tablet PC.

4. The autorun program should automatically start. You will see the installation

menu. Tap NEXT to go to the next page if there is more than one.

5. To install a driver or utility, just tap the particular button and follow the

onscreen instructions to complete the installation.

66



Appendix A

Specifications

NOTE: Specifications are subject to change without any prior notice.

Parts

Specifications

CPU

BIOS

RAM

Intel® Cherry Trail-Z8700, 1MB cache

Insyde, Flash EEPROM, supporting UEFI

4GB/8GB LPDDR3

Video

Controller

UMA - Intel® HD Graphics

Display

Panel

8.1-inch (16:10) TFT LCD, 1280 x 800 resolution, light

sensor, sunlight readable, dimmer mode, 600 Nits

Touchscreen

Capacitive multi-touch screen - 10 point, glove enabled

touch, palm rejection, water rejection (large area of

spilled water will not be registered as input)

Option: Digitizer

Audio

Features

Azalia, High Definition audio

Speaker

1.5W x 1

Microphone

Integrated microphone

Storage Device

eMMC, 64GB/ 128GB

I/O

ports

Standard

Optional

USB 3.0, combo audio (4-pole TRRS 3.5mm type), micro

HDMI, Docking, Expansion

One of the below options on the top side:

RS-232 / RJ45 / microSD / barcode reader

LAN (option)

10/100/1000 Mbps Ethernet

Wireless LAN + BT

Intel® 7265 2x2 802.11 AC + BT 4.0 combo

67

Parts

Specifications

GPS (option)

UART

WWAN (option)

3G/4G LTE

Camera (option)

Power AC adapter

Front: FHD

Rear: 8M pixel, autofocus, LED, video capture

Universal 65 W; input: 100~ 240 V, 50/60 Hz; output: 19V

Battery pack

Lithium-ion Prismatic type, 4-cell

Dimension (LxW×D)

227 x 151 x 24 mm (8.93 x 5.94 x 0.94 inch)

Weight

880g (1.94 lbs)

Button Functions on Special Occasions

On “POST/BIOS Setup/Non-ACPI” occasions, the five hardware buttons provide

keyboard key functions as described below.

Button

Function

Tab

Esc

Enter

Up

Down

68

›

fl



Appendix B

Regulatory Information

This appendix provides regulatory statements and safety notices on your Tablet

PC.

NOTE: Marking labels located on the exterior of your Tablet PC indicate the

regulations that your model complies with. Please check the marking labels and

refer to the corresponding statements in this appendix. Some notices apply to

specific models only.

69

On the Use of the System

Class B Regulations

USA

NOTE:

Federal Communications Commission Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.



Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the manufacturer could

void the user’s authority to operate the equipment.

Please note:

The use of a non-shielded interface cable with this equipment is prohibited.

Company name: Getac USA

Address: 15495 Sand Canyon Rd., Suite 350 Irvine, CA 92618 USA

Phone: 949-681-2900

70



Canada

Canadian Department of Communications

Radio Interference Regulations Class B Compliance Notice

This Class B digital apparatus meets all requirements of the Canada

Interference-Causing equipment regulations.

Cet appareil numérique de Classe B respecte toutes les exigences du Règlement

Canadien sur le matériel brouileur.

This digital apparatus does not exceed the Class B limits for radio noise emissions

from digital apparatus set out in the Radio Interference Regulations of the

Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant

les limites applicables aux appareils numériques de la classe B prescrites dans le

Règlement sur le brouillage radioélectrique édicté par le ministère des

Communications du Canada.

ANSI Warning

Equipment approved for ANSI/ISA 12.12.01, Nonincendive Electrical Equipment for

use in Class 1, Division 2, Group A, B, C, and D.

Maximum ambient temperature: 40(cid:176) C

 WARNING: To prevent ignition of a hazardous atmosphere, batteries must only

be changed or charged in an area known to be non-hazardous.



EXPLOSION HARZARD WARNING: External connections/hubs through the

connectors as mentioned (USB connector, Ethernet connector, serial port,

power supply connector, microphone jack, headphones jack, and buttons/

switches) are not to be used in a hazardous location.

 Power adapter shall not be used in hazardous locations.

71



Safety Notices

About the Battery

If the battery is mishandled, it may cause fire, smoke or an explosion and the

battery’s functionality will be seriously damaged. The safety instructions listed

below must be followed.

Danger

 Do not immerse the battery with liquid such as water, sea water or soda.

 Do not charge/discharge or place the battery in high-temperature (more than

80 (cid:176) C / 176 (cid:176) F) locations, such as near a fire, heater, in a car in direct sunlight,

etc.

 Do not use unauthorized chargers.

 Do not force a reverse-charge or a reverse-connection.

 Do not connect the battery with AC plug (outlet) or car plugs.

 Do not adapt the battery to unspecified applications.

 Do not short circuit the battery.

 Do not drop or subject the battery to impacts.

 Do not penetrate with a nail or strike with a hammer.

 Do not directly solder the battery.

 Do not disassemble the battery.

 Keep the battery away from an extremely low air pressure environment as it

may result in an explosion or the leakage of flammable liquid or gas.

Warning

 Keep the battery away from infants.

 Stop using the battery if there are noticeable abnormalities such as abnormal

smell, heat, deformities, or discoloration.

72



 Stop charging if the charging process cannot be finished.



In case of a leaking battery, keep the battery away from flames and do not

touch it.

 Pack the battery tightly during transport.

Caution

 Do not use the battery where static electricity (more than 100V) exists that

might damage the protection circuit of the battery.

 When children are using the system, parents or adults must ensure that they

are using the system and battery correctly.

 Keep the battery away from flammable materials during charging and

discharging.



In case lead wires or metal objects come out from the battery, you must seal

and insulate them completely.

Caution Texts Concerning Lithium Batteries

DANISH

ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering. Udskiftning

må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage

til leverandøren.

NORWEGIAN

ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme

batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte

batterier kasseres i henhold til fabrikantens instruksjoner.

SWEDISH

VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller

en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt

batteri enligt fabrikantens instruktion.

FINNISH

VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo

ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo

valmistajan ohjeiden mukaisesti.

73



ENGLISH

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with

the same or equivalent type recommended by the equipment manufacturer.

Discard used batteries according to manufacturer's instructions.

DEUTSCH

VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz

nur durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen

Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.

FRENCH

ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie.

Remplacer uniquement avec une batterie du même type ou d’un type équivalent

recommandé par le constructeur. Mettre au rebut les batteries usagées

conformément aux instructions du fabricant.

Attention (for USA Users)

The product that you have purchased contains a rechargeable battery. The battery

is recyclable. At the end of its useful life, under various state and local laws, it may

be illegal to dispose of this battery into the municipal waste stream. Check with

your local solid waste officials for details in your area for recycling options or

proper disposal.

About the AC Adapter

 Use only the AC adapter supplied with your Tablet PC. Use of another type of

AC adapter will result in malfunction and/or danger.



If a ground/earth pin attachment plug on the AC power cord is provided, always

plug the cord into a grounded/earthed outlet. Do not disable ground/earth pin

of the plug/cord.

 Do not use the adapter in a high moisture environment. Never touch the

adapter when your hands or feet are wet.

 Allow adequate ventilation around the adapter when using it to operate the

device or charge the battery. Do not cover the AC adapter with paper or other

objects that will reduce cooling. Do not use the AC adapter while it is inside a

carrying case.

74



 Connect the adapter to a proper power source. The voltage requirements are

found on the product case and/or packaging.

 Do not use the adapter if the cord becomes damaged.

 Do not attempt to service the unit. There are no serviceable parts inside.

Replace the unit if it is damaged or exposed to excess moisture.

Heat Related Concerns

Your device may become very warm during normal use. It complies with the

user-accessible surface temperature limits defined by the International

Standards for Safety (IEC 60950-1 and IEC 62368). Still, sustained contact with

warm surfaces for long periods of time may cause discomfort or injury. To reduce

potential heat-related concerns, follow these guidelines:

 Keep your device and its AC adapter in a well-ventilated area when in use or

charging. Allow for adequate air circulation under and around the device.

 Use common sense to avoid situations where your skin is in contact with your

device or its AC adapter when it’s operating or connected to a power source.

For example, don’t sleep with your device or its AC adapter, or place it under a

blanket or pillow, and avoid contact between your body and your device when

the AC adapter is connected to a power source. Take special care if you have a

physical condition that affects your ability to detect heat against the body.



If your device is used for long periods, its surface can become very warm. While

the temperature may not feel hot to the touch, if you maintain physical contact

with the device for a long time, for example if you rest the device on your lap,

your skin might suffer a low-heat injury.



If your device is on your lap and gets uncomfortably warm, remove it from

your lap and place it on a stable work surface.

 Never place your device or AC adapter on furniture or any other surface that

might be marred by exposure to heat since the base of your device and the

surface of the AC adaptor may increase in temperature during normal use.

75



On the Use of the RF Device

USA and Canada Safety Requirements and Notices

Radio Frequency Interference Requirements and SAR

This device meets the government’s requirements for exposure to radio waves.

This device is designed and manufactured not to exceed the emission limits for

exposure to radio frequency (RF) energy set by the Federal Communications

Commission of the U.S. Government.

This device complies with FCC radiation exposure limits set forth for an

uncontrolled environment.

The transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

EMC Requirements

This device uses, generates and radiates radio frequency energy. The radio

frequency energy produced by this device is well below the maximum exposure

allowed by the Federal Communications Commission (FCC).

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions:

(1) This device may not cause harmful interference.

(2) This device must accept any interference received, including interference that

may cause undesired operation.

The FCC limits are designed to provide reasonable protection against harmful

interference when the equipment is installed and used in accordance with the

instruction manual and operated in a commercial environment. However, there is

no guarantee that interference will not occur in a particular commercial

installation, or if operated in a residential area.

If harmful interference with radio or television reception occurs when the device

is turned on, the user must correct the situation at the user’s own expense. The

user is encouraged to try one or more of the following corrective measures:

 Reorient or relocate the receiving antenna.

76





Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

CAUTION: The Part 15 radio device operates on a non-interference basis with other

devices operating at this frequency. Any changes or modification to said product

not expressly approved by the manufacturer could void the user’s authority to

operate this device.

Canada Radio Frequency Interference Requirements

To prevent radio interference to the licensed service, this device is intended to be

operated indoors and away from windows to provide maximum shielding.

Equipment (or its transmit antenna) that is installed outdoors is subject to

licensing.

Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une

licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin de

fournir un écran de blindage maximal. Si le matériel (ou son antenne d'émission)

est installé à l'extérieur, il doit faire l'objet d'une licence.

European Union CE Marking and Compliance

Notices

Statements of Compliance

English

This product follows the provisions of the European Directive 2014/53/EU.

77



Danish

Dette produkt er i overensstemmelse med det europæiske direktiv 2014/53/EU.

Dutch

Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU.

Finnish

Tämä tuote noudattaa EU-direktiivin 2014/53/EU määräyksiä.

French

Ce produit est conforme aux exigences de la Directive Européenne 2014/53/EU.

German

Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie

2014/53/EU.

Greek

To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 2014/53/EU.

Icelandic

Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 2014/53/EU.

Italian

Questo prodotto è conforme alla Direttiva Europea 2014/53/EU.

Norwegian

Dette produktet er i henhold til bestemmelsene i det europeiske direktivet

2014/53/EU.

Portuguese

Este produto cumpre com as normas da Diretiva Européia 2014/53/EU.

Spanish

Este producto cumple con las normas del Directivo Europeo 2014/53/EU.

Swedish

Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU.

Notices

CE Max power:

WLAN 2.4G: 16.9 dBm

WLAN 5G: 16.3 dBm

78



BT: 5 dBm

NFC: -14.3 dBuA/m at 10m

WWAN: 31.4 dBm

The device is restricted to indoor use only when operating in the 5150 to 5350 MHz

frequency range.

AT

EE

IT

PT

BE

FI

LV

RO

BG

FR

LT

SK

HR

DE

LU

SI

CY

EL

MT

ES

CZ

HU

NL

SE

DK

IE

PL

UK

Waste Electrical and Electronic Equipment (WEEE)

This symbol means that according to local laws and regulations

your product and/or its battery shall be disposed of separately from

household waste. When this product reaches its end of life, take it to

a collection point designated by local authorities. Proper recycling of

your product will protect human health and the environment.

79









User Notification of Take-back Service

To Institutional (B2B) Users in United States:

Getac believes in providing our institutional customers with easy-to-use solutions

to recycle your Getac-brand products for free. Getac understands the institutional

customers will likely be recycling multiple items at once and as such. Getac wants

to make the recycling process for these larger shipments as streamlined as

possible. Getac works with recycling vendors with the highest standards for

protecting our environment, ensuring worker safety, and complying with global

environmental laws. Our commitment to recycling our old equipment grows out of

our work to protect the environment in many ways.

Please see the product type below for information on Getac product, battery and

packaging recycling in USA.

For Product Recycling:

Your portable Getac products contain hazardous materials. While they pose

no risk to you during normal use, they should never be disposed with other

wastes. Getac provides a free take-back service for recycling your Getac

products. Our electronics recycler will provide competitive bids for recycling

non-Getac products as well.

For Battery Recycling:

The batteries used to power your portable Getac products contain hazardous

materials. While they pose no risk to you during normal use, they should never

be disposed with other wastes. Getac provides a free take-back service for

recycling your batteries from Getac products.

For Packaging Recycling:

Getac has chosen the packaging materials used to transport our products

carefully, to balance the requirements of shipping the product to you safely

while minimizing the amount of material used. The materials used in our

packaging are designed to be recycled locally.

If you have the above for recycling, please visit our website

https://us.getac.com/aboutgetac/environment.html

80



ENERGY STAR

ENERGY STAR® is a government program that offers businesses and consumers

energy-efficient solutions, making it easy to save money while protecting the

environment for future generations.

Please reference ENERGY STAR® related information from

http://www.energystar.gov.

As an ENERGY STAR® Partner, Getac Technology Corporation has determined that

this product meets the ENERGY STAR® guidelines for energy efficiency.

An ENERGY STAR® qualified computer uses 70 % less electricity than computers

without enabled power management features.

Earning the ENERGY STAR®

 When every home office is powered by equipment that has earned the

ENERGY STAR®, the change will keep over 289 billion pounds of greenhouse

gases out of the air.



If left inactive, ENERGY STAR® qualified computers enter a low-power mode

and may use 15 watts or less. New chip technologies make power

management features more reliable, dependable, and user-friendly than

even just a few years ago.

 Spending a large portion of time in low-power mode not only saves energy,

but helps equipment run cooler and last longer.

81



 Businesses that use ENERGY STAR® enabled office equipment may realize

additional savings on air conditioning and maintenance.

 Over its lifetime, ENERGY STAR® qualified equipment in a single home office

(e.g., computer, monitor, printer, and fax) can save enough electricity to light

an entire home for more than 4 years.

 Power management (“sleep settings”) on computers and monitors can result

in much savings annually.

Remember, saving energy prevents pollution

Because most computer equipment is left on 24 hours a day, power management

features are important for saving energy and are an easy way to reduce air

pollution. By using less energy, these products help lower consumers’ utility bills,

and prevent greenhouse gas emissions.

Getac Product Compliance

All Getac products with ENERGY STAR® logo comply with the ENERGY STAR®

standard, and the power management feature is enabled by default. As

recommended by the ENERGY STAR® program for optimal energy savings, the

computer is automatically set to sleep after 15 minutes (in battery mode) and 30

minutes (in AC mode) of user inactivity. To wake up the computer, press the power

button.

If you want to configure power management settings such as inactivity time and

ways to initiate/end Sleep mode, go to Power Options by right-clicking the battery

icon on the Windows taskbar and then selecting Power Options in the pop-up menu.

Please visit http://www.energystar.gov/powermanagement for detail information

on power management and its benefits to the environment.

82



California Proposition 65

For California USA:

Proposition 65, a California law, requires warnings to be provided to California

consumers when they might be exposed to chemical(s) identified by Proposition

65 as causing cancer and birth defects or other reproductive harm.

Almost all electronic products contain 1 or more of the chemicals listed under

Proposition 65. This does not mean the products pose a significant risk of

exposure. As the consumers have the right to know about the products they

purchase, we are giving this warning on our packaging and user manual to keep

our consumers well informed.

! WARNING

This product can expose you to chemicals including lead, TBBPA or

formaldehyde, which are known to the State of California to cause

cancer and birth defects or other reproductive harm. For more

information go to www.P65Warnings.ca.gov

83



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E220104 I.T.E. Tablet MODEL : UX10 INPUT : DC 19V --- 3.42A / DC 19V --- 4.74A ATTENTION : Use only with the appropriate AC adapter Utiliser uniquement avec le bon adaptateur secteur This device complies with part 15 of FCC rules. Operation is subject to the following two conditions: (1)this device may not cause harmful interference, and (2)this device must accept any interference received, including interference that may cause un-desired operation. ATTENTION :

This surface is hot, avoid continuous body contact and do not place the notebook on your lap while the it is operating. Cette surface est chaude, viter en continu contact du corps et ne placez pas le portable sur vos genoux pendant que l'ordinateur est en fonctionnement. Contains IC : 10301A-EM7455U IC : 10301A-9260NG IC : 10301A-PN7462U IC : 10301A-GET101U Contains FCC ID : QYLEM7455U FCC ID : QYLEM7511U FCC ID : QYL9260NG FCC ID : QYLPN7462U FCC ID : QYLGET101U FCC ID : QYLAX200NG S/N:

xxxxxxxxx xxxxxxxxx MADE IN CHINA 242122800006 5GHz band (W52, W53) : Indoor use only

(except communicate to high power radio) NOTE : GTK LABEL 2014/JAN/09 XXXXXXXXXXXXXXXXXXX 2421228000XXX 00

 

 

FCC ID: QYL9260NG IC: 10301A-9260NG The label will be permanently affixed at a conspicuous location on the device Back Side Label Location

 

 

E13 10R-04 13250 R-NZ MODEL:V110 INPUT : 19V --- 3.42A ATTENTION: Use only with the appropriate AC adapter Utiliser uniquement avec le bon adaptateur secteur This device complies with part 15 of FCC rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and (2)this device must accept any interference received, including interference that may cause un-desired operation. I.T.E. E220104 SN :

Contains IC : 10301A-V110GD IC : 10301A-EM7455V IC : 10301A-AX200NG Contains FCC ID : QYLV110GD FCC ID : QYLEM7455V FCC ID : QYLAX200NG ATTENTION:

This surface is hot, avoid continuous body contact and do not place the notebook on your lap while the it is operating. Cette surface est chaude, viter en continu contact du corps et ne placez pas le portable sur vos genoux pendant que l'ordinateur est en fonctionnement. 242150100206 IFETEL ID : RCPINAX19-0408 IFETEL ID : RTIGEV118-0307 IFETEL ID : RTISIEM15-1585 REF:Low temperature V110G6 MADE IN CHINA MAR/30/2020 GTK TF1-LABEL;(GETAC),Worldwide,WLAN_AX200+WWAN_EM74xx+Digitizer(GTC),V110G6 242150100206 00

 

 

 

 

 

 

Label & Label Location Lenovo Model: Lenovo IdeaPad 5 Pro 14ACN6 WLAN label stick on bottom cover outside Contains FCC ID: O57AX200NGW IC: 10407A-AX200NGW

 

 

Getac Technology Corporation 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City 11568 Taiwan Date: 2020-12-22 FCC ID: QYLAX200NG AUTHORIZATION LETTER To Whom It May Concern:

Getac Technology Corporation, hereby authorizes Amanda Wu / Senior Specialist of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan), to act on its behalf in all matters relating to the Federal Communication Commission (FCC) application for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Amanda Wu / Senior Specialist of BV CPS Taoyuan on Getac Technology Corporations behalf, within the scope of the powers granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Sincerely yours, ______________________________ Kevin Chiang Getac Technology Corporation Tel: +886-2-27857888 Fax: +886-2-26525865 E-mail: kevin.chiang@getac.com.tw

 

 

Getac Technology Corporation 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City 11568 Taiwan Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the commissions rules, we request short-term confidential treatment for the following information until 180days in order to ensure sensitive business information remains confidential until the actual marketing of the Date: 2020-12-22 FCC ID: QYLAX200NG To the attention of Federal Communications Commission Authorization and Evaluation Division device:

External photos Internal Photos Test Setup photos Users manual Sincerely yours, ______________________________ Kevin Chiang Getac Technology Corporation Tel: +886-2-27857888 Fax: +886-2-26525865 E-mail: kevin.chiang@getac.com.tw

 

 

FCC ID: QYLAX200NG Date: 1/22/2021 Description of Permissive Change The application is preparing for FCC Class II Permissive Change that adding a certified module (FCC ID: QYLAX200NG; Grant issued date: 02/07/2020) into a new Table Portable Computer (Model: T800; Brand: Getac). The module mentioned above has been approved and is electronically and mechanically identical to the original instructions and requirements. Except for the changes mentioned above, no other modification is performed. _________________________ Amanda WU / Senior Specialist Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Tel: 886-3-264-1929 Email: amanda.wu@tw.bureauveritas.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Getac Technology Corporation 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City 11568 Taiwan Date: May 18, 2020 Federal Communications Commission 7435 Oakland Mills Road - Gate A Columbia, Maryland 21046 Subject: Request for Confidentiality FCC ID: QYLAX200NG To Whom It May Concern, Pursuant to the provisions of Sections 0.457 and 0.459 of Commissions rules (47CFR0.457, 0.459) and Public Notice DA 04-1705 of the Commission s policy, in order to comply with the marketing regulations in 47 CFT 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachments until 180 days after the Grant Date of Equipment Authorizations. External Photos Internal Photos Test Setup Photos Users Manual It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Best Regards, ______________________________ Kevin Chiang Getac Technology Corporation Tel: +886-2-27857888 Fax: +886-2-26525865 E-mail: kevin.chiang@getac.com.tw

 

 

Getac Technology Corporation 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City 11568 Taiwan Date: May 18, 2020 SUBJECT: FCC Class II Permissive Change We, Getac Technology Corporation hereby declare that the intention of this Class II Permissive Change is to add a host: Notebook (Models: V110/ Brand: Getac) to the certified module which was originally granted on 02/07/2020 under FCC ID: QYLAX200NG. The module mentioned above has been approved and is electronically and mechanically identical to the original instructions and requirements. Therefore, we, Getac Technology Corporation, take the responsibility to ensure each module complied with all requirements after integration in the host. Should you have any comments, please have my best attention. Thank you. Sincerely Yours, ______________________________ Kevin Chiang Getac Technology Corporation Tel: +886-2-27857888 Fax: +886-2-26525865 E-mail: kevin.chiang@getac.com.tw

 

 

Getac Technology Corporation 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City 11568 Taiwan Date: 2020-05-18 FCC ID: QYLAX200NG AUTHORIZATION LETTER To Whom It May Concern:

Getac Technology Corporation hereby authorizes Joanna Hung / Specialist of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan), to act on its behalf in all matters relating to the Federal Communication Commission (FCC) application for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Joanna Hung / Specialist of BV CPS Taoyuan on Getac Technology Corporations behalf, within the scope of the powers granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Sincerely yours, ______________________________ Kevin Chiang Getac Technology Corporation Tel: +886-2-27857888 Fax: +886-2-26525865 E-mail: kevin.chiang@getac.com.tw

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tel: 408-526-1188 Fax: 408-526-1088 Email: sales.eaw@us.bureauveritas.com 775 Montague Expressway Milpitas, CA 95035 Project and Product Certification Representative Authorization Letter Reason for Amendment (current / obsolete) Initial Release (obsolete) Revised wording (obsolete) Updated company template (obsolete) Updated letter information (obsolete) Added FCC ID field (obsolete) Updated company name & logo (current) Revision History From 1.0 1.0 2.0 3.0 4.0 5.0 To 1.0 2.0 3.0 4.0 5.0 6.0 Approved Date Nov-14-2006 Sept25-2007 Jan-31-2012 May-23-2014 Sep-16-2014 Jun-27-2018 SCS-F18: Project and Product Certification Representative Authorization Letter Page 1 of 2 Rev 6.0 Getac Technology Corporation 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City, 11568, Taiwan June 19, 2020 To: BVCPS, INC. 775 Montague Expressway, Milpitas, CA 95035 USA Dear Sir/Madam, Re: Product Certification Representative Authorization Letter We, Getac Technology Corporation hereby authorize Bureau Veritas Consumer Product Services, Inc. to act as a Certification Body for certifying for the following project(s):

FCC ID: QYLAX200NG Product Description: Wireless module Model: AX200NGW Sincerely, Clients signature Clients name / title: Kevin Chiang Contact information / address: 5F.,Building A,No.209,Sec.1 Nangang.,Rd.,Taipei City,11568,Taiwan SCS-F18: Project and Product Certification Representative Authorization Letter Page 2 of 2 Rev 6.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

775 Montague Expressway Milpitas, CA 95035 Tel: 408-526-1188 Fax: 408-526-1088 Email: sales.eaw@us.bureauveritas.com Confidentiality Request Letter Revision History From Reason for Amendment (current / obsolete) Initial Release (obsolete) Adding CFR 2.459 (obsolete) Updated company template & Added text box Added IC confidentiality letter form (obsolete) Corrections to STC form. Added reference to KDB

(obsolete)

(obsolete) Updated company logo (current) 1.0 1.0 2.0 3.0 4.0 5.0 To 1.0 2.0 3.0 4.0 5.0 6.0 Approved Date Nov-14-2006 August 11 - 2008 Jan-31-2012 March-26-2015 Nov-19-2015 Jun-26-2019 SCS-F19: Confidentiality Request Letter Page 1 of 2 Rev 6.0 June 19, 2020 Getac Technology Corporation 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City, 11568, Taiwan

not to exceed 180 days from the Grant Date. See KDB 726920. To: Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7345 Oakland Mills Road Columbia, Maryland 21046 Subject: Short Term Confidentiality Request for FCC ID: QYLAX200NG To Whom It May Concern:

Pursuant to sections 0.457 and 0.459 of CFR 47, and to avoid premature release of sensitive information prior to marketing or release of the product to the public, the applicant requests the following documents contained in this certification application be temporarily withheld from public disclosure for an initial period of 45 or for a specified date of Internal Photos External Photos Test Setup Photos The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. Sincerely, Clients signature:

Clients name & title: Kevin Chiang/ Project Manager Contact information / address: 5F.,Building A,No.209,Sec.1 Nangang.,Rd.,Taipei City,11568,Taiwan or 180 days;

SCS-F19: Confidentiality Request Letter Page 2 of 2 Rev 6.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

775 Montague Expressway Milpitas, CA 95035 Tel: 408-526-1188 Fax: 408-526-1088 Taw Email: sales.eaw@us.bureauveritas.com VERITAS Change of ID Request letter Reason for Amendment (current / obsolete) Revision History From To Approved Date Initial Release (obsolete) 1.0 1.0 Dec-02-2006 Updated company template (obsolete) 1.0 2.0 Jan-31-2012 Updated company logo (current) 2.0 3.0 Jul-29-2019 SCS-F28 Change of ID Request Letter Page | of 2 Rev 3.0 Getac Technology Corporation 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City, 11568, Taiwan Jan. 15, 2020 Federal Communications Commission To Whom It May Concern:

This change of identification request applies for a new FCC ID: QYLAX200NG as established for a currently approved device. This application by Getac Technology Corporation will establishes a new FCC ID under Getac Technology Corporation s grantee code for purpose of marketing. The original grant to PD9AX200NG will remains in effect. An authorization letter by Inte] Communication is attached. The equipment is electrically identical. The original test results are applicable and representative of this changed device. Extermal photographs are included in the application. Should there be any question, please feel free to contact us. Sincerely, Name: Kevin Chiang Title: Project Manager senate: KAY, Ona SCS-F28 Change of ID Request Letter Page 2 of 2 Rev 3.0

 

 

775 Montague Expressway Milpitas, CA 95035 Tel: 408-526-1188 Fax: 408-526-1088 Email: sales.eaw@us.bureauveritas.com A=) Confidentiality Request Letter Reason for Amendment (current / obsolete) From To Approved Date Initial Release (obsolete) 1.0 1.0 Nov-14-2006 Adding CFR 2.459 (obsolete) 1.0 2.0 August- 11 - 2008 Updated company template & Added text box 2.0 3.0 Jan-31-2012

(obsolete) Added IC confidentiality letter form (obsolete) 3.0 40 March-26-2015 Corrections to STC form. Added reference to KDB 40 5.0 Nov-19-2015

(obsolete) Updated company logo (current) 5.0 6.0 Jun-26-2019 SCS-F19: Confidentiality Request Letter Page | of 2 Rev 6.0 Getac Technology Corporation 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City, 11568, Taiwan Jan. 15, 2020 To: Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7345 Oakland Mills Road Columbia, Maryland 21046 Subject: Short Term Confidentiality Request for FCC ID: QYLAX200NG To Whom It May Concern:

Pursuant to sections 0.457 and 0.459 of CFR 47, and to avoid premature release of sensitive information prior to marketing or release of the product to the public, the applicant requests the following documents contained in this certification application be temporarily withheld from public disclosure for an initial period of 45 [_] or 180 [x] days;

or for a specified date of [_] /L_] /_] not to exceed 180 days from the Grant Date. See KDB 726920. External Photos The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. Sincerely, Client's snare KOU Cnn Clients name & title: Kevin Chiang/ Project Manager Contact information / address: 5F. ,Building A,No.209,Sec.1 Nangang.,Rd.,Taipei City, 11568,Taiwan SCS-F19: Confidentiality Request Letter Page 2 of 2 Rev 6.0

 

 

Federal Communications Commission 7435 Oakland Mills Road Columbia, Maryland 21046 USA Re: Change of Identification Authorization, FCC ID: PD9AX200NG Date: January 17th, 2020 To Whom It May Concern:

This letter grants authorization for representatives of Getac Technology Corporation to apply to the FCC for a change in identification as specified under 47CFR2.933 of the FCC rules. This authorization applies to the Intel Corporation, Intel WiFi 6 AX200, 802.11a/b/g/n/ac/ax+ BT M.2 form factor, model: AX200NGW, FCC ID: PD9AX200NG, approved on 03/05/2019. We are aware that Getac Technology Corporation intends to market the above referenced product under their FCC ID: QYLAX200NG, part number AX200NGW. Sincerely, ___________________________ Steven C. Hackett Product Regulations Engineer Wireless Platforms R&D Intel Corporation Date: January 17th, 2020 Intel Corporation 2111 NE 25th Avenue JF3-302 Hillsboro, OR 97124

 

 

Project and Product Certification Representative Authorization Letter Reason for Amendment (current / obsolete) Revision History Approved Date From To Initial Release (obsolete) 1.0 1.0 Nov-14-2006 Revised wording (obsolete) 1.0 2.0 Sept-25-2007 Updated company template (obsolete) 2.0 3.0 Jan-31-2012 Updated letter information (obsolete) 3.0 40 May-23-2014 Added FCC ID field (obsolete) 40 5.0 Sep-16-2014 Updated company name & logo (current) 5.0 6.0 Jun-27-2018 SCS-F18: Project and Product Certification Representative Authorization Letter Page 1 of 2 Rev 6.0 Getac Technology Corporation 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City, 11568, Taiwan Jan. 15, 2020 To: BVCPS, INC. 775 Montague Expressway, Milpitas, CA 95035 USA Dear Sir/Madam, Re: Product Certification Representative Authorization Letter We, Getac Technology Corporation hereby authorize Bureau Veritas Consumer Product Services, Inc. to act as a Certification Body for certifying for the following project(s):

FCC ID: QYLAX200NG Prodiict Deecrintinn: Wirelece madnuile Fe ee ee ere ee ee a ee te at er ee ee ee aa ee ee Model:AX200NGW Sincerely, Client's signature Ken Onan Clients name / title: Kevin Chiang Contact information / address: 5F.,Building A,No.209,Sec.1 Nangang.,Rd., Taipei City,11568,Taiwan SCS-F18: Project and Product Certification Representative Authorization Letter Page 2 of 2 Rev 6.0