UX10 Series Rugged Mobile Computing Solutions TRADEMARKS The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Thunderbolt is a trademark of Intel Corporation or its subsidiaries. All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com. Table of Contents Chapter 1 Getting Started .............................................................. 1 Getting the Tablet PC Running ................................................... 2 Unpacking ............................................................................... 2 Installing the Micro-SIM Card (Optional) ................................. 2 Installing the Battery Pack ...................................................... 3 Using the Tether...................................................................... 4 Connecting to AC Power ......................................................... 5 Turning On and Off the Tablet PC .......................................... 6 Identifying Hardware Components .............................................. 8 Front Components .................................................................. 8 Rear Components ................................................................. 11 Right-Side Components ........................................................ 12 Left-Side Components .......................................................... 12 Top Components................................................................... 13 Bottom Components ............................................................. 14 Chapter 2 Operating Your Tablet PC ............................................. 15 Navigating on the Screen .......................................................... 16 Using the Touchscreen ......................................................... 16 Using the Dual Mode Display (Optional) ............................... 19 Using Network and Wireless Connections ................................ 20 Using the LAN (Optional) ...................................................... 20 Using the WLAN.................................................................... 20 Using the Bluetooth Feature ................................................. 21 Using the WWAN Feature (Optional) .................................... 22 Chapter 3 Managing Power .......................................................... 24 AC Adapter ................................................................................ 25 Battery Pack .............................................................................. 26 Charging the Battery Pack .................................................... 26 Initializing the Battery Pack ................................................... 26 Checking the Battery Level ................................................... 27 Battery Low Signals and Actions .......................................... 28 Replacing the Battery Pack ................................................... 28 i Hot Swapping the Battery Pack (Optional) ........................... 30 Appendix A Specifications............................................................... 33 Appendix B Regulatory Information ................................................ 35 Safety Notices ........................................................................... 36 About the Battery .................................................................. 36 About the AC Adapter ........................................................... 38 Heat Related Concerns ......................................................... 39 North America ........................................................................... 40 USA ....................................................................................... 40 Canada .................................................................................. 43 User Notification of Take-back Service ................................. 45 Europe Marking and Compliance Notices ................................. 46 Statements of Compliance .................................................... 46 Restriction of Hazardous Substances (RoHS) Directive....... 48 ENERGY STAR ......................................................................... 49 About Battery and External Enclosure Replacement ................ 50 Battery ................................................................................... 50 External Enclosure ................................................................ 50 ii Chapter 1 Getting Started This chapter first tells you step by step how to get the Tablet PC up and running. Then, you will find a section briefly introducing the external components of the Tablet PC. NOTE: Depending on the model you purchased, the appearance of your Tablet PC may not be exactly the same as those shown in this manual. 1 Getting the Tablet PC Running Unpacking After unpacking the shipping carton, you should find these standard items:
UX10 Tablet PC AC adapter AC power cord Battery pack Stylus Tether Document(s) Driver disc (optional) Inspect all the items. If any item is damage or missing, notify your dealer immediately. NOTE: Specific models do not have the AC adapter and power cord as standard items. To purchase the AC adapter kit for your model, contact a Getac authorized distributor. (Check https://www.getac.com/en/contact/ for contact information.) Installing the Micro-SIM Card (Optional) 1. Locate the SIM card holder. 2 2. Slide the SIM card holder tray toward the OPEN direction to unlock. Lift up the tray and, noting the orientation, insert the SIM card into the tray. 3. Close the holder tray and slide it back to the locked position. Installing the Battery Pack 1. With the battery pack correctly oriented, attach its connector side to the battery compartment at an angle () and then press down the other side
(). The battery release latch should automatically engage. NOTE: If you have the high-capacity battery model, the battery pack looks different from the one shown here. The removal and installation method is the same. 3 Battery release latch 2. Slide the security lock to the locked position (
). Locked Unlocked CAUTION: Make sure the lock is correctly locked, not revealing the underneath red part. Using the Tether A tether is provided for attaching the stylus to your Tablet PC. 1. Insert one of the tethers loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 4 2. Insert the other loop end to the tether hole on the Tablet PC (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight. NOTE: If the hard handle is installed, attach the tether to the D-ring on the hard handle. Connecting to AC Power CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC adapters may damage the Tablet PC. NOTE:
5 The battery pack is shipped to you in power saving mode that protects it from charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the Tablet PC for the very first time. When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. You must use AC power when starting up the Tablet PC for the very first time. 1. Plug the DC cord of the AC adapter to the power connector (). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 3. Power is being supplied from the electrical outlet to the AC adapter and onto your Tablet PC. Now, you are ready to turn on the Tablet PC. Turning On and Off the Tablet PC Turning On Press the power button (
start.
) to start up. The Windows operating system should NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless the default settings have been changed). If the menu appears, simply select Continue. 6 Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode:
To... Power off
(Shutdown) Sleep Tap Start Power Shut down. Do this... Press the power button.*
-or-
Tap Start Power Sleep. Hibernate By default, this option is not shown in the Start menu. If you want to use the feature, set up accordingly in Windows settings.
* Sleep is the default result of the action. You can change what the action does through Windows settings. 7 Identifying Hardware Components CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water-
and dust-proof integrity. (Engage the locking mechanism if existing.) Front Components Ref Component Camera cover Camera lens IR sensor
(optional) Camera indicator Touchscreen Description Covers the camera lens. Slide the cover to open or close it. The cover provides privacy protection. Allows you to use the camera function. Detects the infrared energy of objects to form an image. The sensor flashes red light when in use. The near infrared (IR) imaging capability allows you to use Windows Hello face authentication. Lights up when the camera is in use. Displays and receives information for the Tablet PC. 8 Component Ref Light sensor P1 button P2 button Windows logo button Plus button Minus button Power button Speaker Microphone Indicators Power Description Detects the surrounding lighting condition for automatic adjustment of the LCD brightness. Opens or closes the OSD Control Panel. When pressed longer:
Serves as the Ctrl+Alt+Del keyboard keys. The default function is Camera or Barcode Trigger depending on your model. Camera Starts the G-Camera application. Barcode Trigger Serves as the trigger button for the barcode scanner if your model has the module. Opens or closes the Start menu. Increases the sound volume. Decreases the sound volume. Turns the power on or off. (The default off state is Sleep mode.) Sends out sound and voice from your Tablet PC. Receives sound and voice to record voice. Lights blue when the power is on. Blinks blue when the system is in Sleep mode. Battery Lights amber when the battery is being charged. Lights green when battery charging is completed. Blinks green to indicate the batterys built-in high temperature protection mechanism is activated. CAUTION: Do not remove the battery during this period. Blinks red (once per second) when the batterys capacity is below 10%. 9 Ref Component Description Blinks red rapidly (once per 0.5 second) when there is a thermal protection problem. Ask for repair service in case this happens. Blinks amber when the battery charging is in an abnormal state. Replace the battery in case this happens. Airplane mode Lights blue when the RF radio of any RF feature
(WLAN/Bluetooth/WWAN) is on. If Airplane mode is switched on, the light turns off. NOTE: The hardware buttons (except the power button) can be re-defined using G-Manager. 10 Rear Components Component Ref Flash Camera lens Stylus holder Security lock Battery release latch Description Provides extra light when taking pictures. Allows you to use the camera function. When the camera lens is in use, the indicator beside it lights up. Holds the stylus. Locks the battery release latch. Releases the battery pack. 11 Battery Powers the computer when no external power source is connected. NOTE: If you have the high-capacity battery model, the battery pack looks different from the one shown here. Select models have one of the below components. Bridge battery module Provides enough extra power for the purpose of hot swapping the battery pack. Right-Side Components Component Description Ref Kensington lock Locks the Tablet PC to a stationary object for security. RJ45 connector
(optional) Fingerprint scanner
(optional) Serves as the fingerprint verification, preventing unauthorized access to your Tablet PC. Connects the LAN cable. Left-Side Components Slide the cover toward the unlocked position (
) to open the cover. 12 Ref Component Power connector Combo audio connector Description Connects the AC adapter. Connects a set of headphones or external speakers with amplifier. Supports a headset microphone with 4-pole TRRS 3.5mm jack. USB 3.1 Gen 2 port USB-C Thunderbolt 4 port Connects a USB device. Connects to devices that support Thunderbolt or USB-C connection. Top Components Component Ref a Barcode scanner lens Description Scans and reads barcodes. b HDMI connector Connects a HDMI monitor or TV set. c HF RFID antenna Reads data from HF RFID tags. 13 d MicroSD card slot Accepts a microSD card for removable storage Ref Component e RS-232 serial connector media. Description Connects a serial device. f RJ45 connector Connects the LAN cable. g USB 3.0 port Connects a USB device. Bottom Components Component Ref Docking connector N/A Description Connects a proprietary dock such as the keyboard dock, office dock, and vehicle dock. 14 Chapter 2 Operating Your Tablet PC This chapter provides information about the use of the Tablet PC. If you are new to Tablet PCs, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your Tablet PC. CAUTION:
Do not expose your skin to the Tablet PC when operating it in a very hot or cold environment. The product can get uncomfortably warm when you use it in high temperatures. As a safety precaution in such a circumstance, do not place the product on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn. When the product is placed flat on a table top for work, the back surface can get hot after long working hours. Take precautions if you need to carry the product around while it is hot to the touch. Depending on your model, a carrying handle or strap may be available as an option. You can use the handle or strap to carry the product. 15 Navigating on the Screen The screen of your Tablet PC is touch-sensitive. You can operate the Tablet PC by touching the screen with your finger or the stylus. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. NOTE: An optical film has been attached to the screen before shipment. The film is a consumable, which will be worn out by possible scratches. You can purchase a new one when replacement is required. Using the Touchscreen Your Tablet PC has a capacitive touchscreen. This type of touchscreen responds to objects that have conductive properties, such as fingertips and a capacitive-tipped stylus. You can change the touchscreen sensitivity settings to suit your scenario. Double-tap the Touch Screen Mode shortcut on Windows desktop to open the settings menu and select one of the options (as shown below). Select this mode when liquids, such as raindrops, are falling on the screen and should be rejected as input. Works best with fingertips. Enables simultaneous use with Getac stylus or finger touch. (You must use the stylus supplied with your model.) Has a higher sensitivity to allow use with gloves (referring to warm gloves or work gloves, not referring to touchscreen-capable gloves). NOTE:
In high temperatures (above 60 oC / 140 F), set the mode to Touch instead of Glove or Pen mode. If liquid is spilled on the touchscreen causing a wet area, the area will stop responding to any inputs. For the area to function again, you must dry it. 16 The following table shows how you use the touchscreen to obtain equivalent mouse functions. Term/Action Tap: Touch the screen once. Double-tap: Touch the screen twice rapidly. Equivalent Mouse Function Click/Point Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag across the screen until reaching your destination. Drag Using Multi-touch Gestures You can interact with your Tablet PC by placing two fingers on the screen. The movement of the fingers across the screen creates gestures, which send commands to the Tablet PC. Here are the multi-touch gestures that you can use:
Actions
( = finger down; = finger up) or Drag 1 or 2 fingers up or down. Gestures Pan
(Scroll) Zoom
(Pinch) Move two fingers apart/toward each other. Descriptions Use panning to see another part of a page that has scroll bars. Use zooming to make an item (a photo for example) on the screen larger or smaller. The gesture works in applications that support mouse wheel zooming. 17 Gestures Rotate Actions
( = finger down; = finger up) Press and Tap Two-
finger Tap Flicks or Move two fingers in opposing directions.
-or-
Use one finger to pivot around another. Press on target and tap using a second finger. Tap two fingers at the same time
(where the target is in the midpoint between the fingers). Make quick drag gestures in the desired direction. 18 Descriptions Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter-
clockwise). The gesture works in applications that support the specific gesture. Use press and tap to access the shortcut menu. The function is defined by applications that support the specific gesture. Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward. Using the Dual Mode Display (Optional) Dual mode display (if your model has the feature) incorporates both touchscreen and digitizer functions. The display is set to Touchscreen mode by default. Touchscreen mode provides all the functionalities that an ordinary touchscreen has. When the Tablet PC receives signals from the digitizer pen, the display automatically switches to Digitizer mode. You can move the cursor by bringing the digitizer pen close to the screen, without actually touching the screens surface. The digitizer pen has a shortcut button that functions as the right-click of a mouse. Right-click 19 Using Network and Wireless Connections Using the LAN (Optional) Select models have the LAN module. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ45 connector on the Tablet PC and the other end to the network hub.
-or-
NOTE: The location of the connector depends on your model. Using the WLAN The WLAN (Wireless Local Area Network) module of your Tablet PC supports IEEE 802.11ax. Turning On/Off the WLAN Radio To turn on the WLAN radio:
Select the network icon in the lower right of the taskbar. Then, select the Wi-Fi button. To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on. 20 If you want to quickly turn off all wireless radio, simply switch on Airplane mode. You can control the Airplane mode using one of the below methods. Select the network icon in the lower right of the taskbar. Then, select the Airplane mode button. Use the Airplane Mode button in the OSD Control Panel. Connecting to a WLAN Network 1. Make sure that the WLAN function is enabled (as described above). 2. Select the network icon in the lower right of the task bar. 3. Select the device you want to connect from the search results. 4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help. Using the Bluetooth Feature The Bluetooth technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the Bluetooth Radio To turn on the Bluetooth radio:
Go to Settings Devices Bluetooth & other devices (for Windows 10) or Settings Bluetooth & devices (for Windows 11). Slide the Bluetooth switch to the On position. To turn off the Bluetooth radio:
You can turn off the Bluetooth radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. You can control the Airplane mode using one of the below methods. Select the network icon in the lower right of the taskbar. Then, select the Airplane mode button. 21 Use the Airplane Mode button in the OSD Control Panel. Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3. Windows 10: Go to Settings Devices Bluetooth & other devices Add Bluetooth or other device Bluetooth. Windows 11: Go to Settings Bluetooth & devices Add device Bluetooth. 4. Select the device you want to connect from the search results. 5. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth feature, see Windows online Help. Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your Tablet PC supports 4G LTE. NOTE:
Your model only supports data transmission. Voice transmission is not supported. For instructions on installing the micro-SIM card, see Installing the Micro-
SIM Card (Optional) in Chapter 1. Turning On/Off the WWAN Radio To turn on the WWAN radio:
Select the network icon in the lower right of the taskbar. Then, select the Cellular button. 22 To turn off the WWAN radio:
You can turn off the WWAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. You can control the Airplane mode using one of the below methods. Select the network icon in the lower right of the taskbar. Then, select the Airplane mode button. Use the Airplane Mode button in the OSD Control Panel. Setting up a WWAN Connection Go to Settings Network & Internet Cellular. (For detailed information on cellular settings in Windows, see Microsoft Support website.) 23 Chapter 3 Managing Power Your Tablet PC operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way. 24 AC Adapter CAUTION:
The AC adapter is designed for use with your Tablet PC only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your Tablet PC is for use in the country where you purchased your Tablet PC. If you plan to go overseas with the Tablet PC, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the Tablet PC. A reverse procedure may damage the AC adapter or Tablet PC. When unplugging the connector, always hold the plug head. Never pull on the cord. The AC adapter serves as a converter from AC (Alternating Current) to DC
(Direct Current) power because your Tablet PC runs on DC power, but an electrical outlet usually provides AC power. It also charges the battery pack when connected to AC power. The adapter operates on any voltage in the range of 100 V 240 V AC. 25 Battery Pack The battery pack is the internal power source for the Tablet PC. It is rechargeable using the AC adapter. Charging the Battery Pack NOTE:
Charging will not start if the batterys temperature is outside the allowed range, which is between 0 C (32 F) and 50 C (122 F). Once the temperature meets the requirements, charging automatically resumes. During charging, do not disconnect the AC adapter before the battery has been fully charged; otherwise, you will get a prematurely charged battery. The battery has a high temperature protection mechanism which limits the maximum charge of the battery to 80% of its total capacity in the event of high temperature conditions. In such conditions, the battery will be regarded as fully charged at 80% capacity. The battery level may automatically lessen due to the self-discharge process, even when the battery pack is fully charged. This happens no matter if the battery pack is installed in the Tablet PC. To charge the battery pack, connect the AC adapter to the Tablet PC and an electrical outlet. The Battery Indicator (
indicate that charging is in progress. You are advised to keep the Tablet PC power off while the battery is being charged. When the battery is fully charged, the Battery Charge Indicator glows green.
) on the Tablet PC glows amber to The charging time is approximately 3 hours (for the standard battery pack) and 5.5 hours (for the high-capacity battery pack) when the power is off. CAUTION: After the Tablet PC has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing 26 is the process of fully charging, discharging, and then charging. It can take several hours. The G-Manager program provides a tool called Battery Recalibration for the purpose. Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the Tablet PC. The operating time of a fully charged battery pack depends on how you are using the Tablet PC. When your applications often access peripherals, you will experience a shorter operating time. By Operating System You can check the approximate battery level using the battery meter function of the operating system. To read the battery level in Windows, click the battery icon on the taskbar. By Gas Gauge On the exterior side of the battery pack is a gas gauge for displaying the estimated battery charge. Push-button When the battery pack is not installed in the Tablet PC and you want to know the battery charge, you can press the push-button to see the number of LEDs that light up. Each LED represents 20% charge. 27 Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Icon Battery Level Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the low-battery level. Critically low The battery charge has reached the critical battery level. By default, Windows will display a notification and put your Tablet PC into Hibernation. When the battery is low, the Tablet PCs Battery Indicator (
to alert you to take actions.
) also blinks red Always respond to low-battery by connecting the AC adapter, placing your Tablet PC in Hibernation mode, or turning off the Tablet PC. Replacing the Battery Pack CAUTION:
There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the Tablet PC manufacturers battery packs. Discard used batteries according to the dealers instructions. Do not attempt to disassemble the battery pack. A battery pack can get hot due to long working hours. Do not touch a hot battery pack with bare hands. After removing a battery pack, put it in a well-
ventilated area. NOTE:
28 You can hot swap the battery pack if your model has the bridge battery. If you have the high-capacity battery model, the battery pack looks different from the one shown here. The removal and installation method is the same. 1. Skip this step if you are hot swapping the battery pack. (See Hot Swapping the Battery Pack (Optional) for more information.) Turn off the Tablet PC and disconnect the AC adapter. After turning off the Tablet PC, allow a cool-down time of at least 5 minutes before removing the battery pack. 2. Slide the security lock of the battery release latch to the unlocked position
(). Slide the battery release latch upwards (). The battery pack will slightly pop up. Remove the battery pack from its compartment (). 3. Fit another battery pack into place. With the battery pack correctly oriented, attach its connector side to the battery compartment at an angle () and then press down the other side (). The battery release latch should automatically engage. Battery release latch 29 4. Slide the security lock to the locked position (
). Locked Unlocked CAUTION: Make sure the lock is correctly locked, not revealing the underneath red part. Hot Swapping the Battery Pack (Optional) You can hot swap the battery pack if your model has the bridge battery. Hot swapping means you can safely replace the battery pack without shutting down while your Tablet PC is running on battery power. Hints and Reminders See Replacing the Battery Pack for replacement instructions and note the following hints and reminders on hot swapping:
Make sure the battery pack to be installed is charged. The appropriate temperature range for hot swapping the battery pack is between -15C (-5 F) and 45 C (113 F). Check the Battery Hot Swapping Indicator after removing the battery pack. Hot swap the battery pack only when the indicator lights in green. A red light 30 means there is not enough extra power for you to safely hot swap the battery pack. Battery Hot Swapping Indicator Once a battery pack is removed, the display brightness level will be fixed at a low level and cannot be adjusted. If a charged battery pack is not inserted within 2 minutes, the Tablet PC enters Hibernation mode. After removing the battery pack, do not connect and immediately disconnect the AC adapter. This will shut down the Tablet PC. About the Bridge Battery For models having the bridge battery:
The bridge battery is not user-replaceable and is invisible to the operating system. It never functions as the power source as long as the battery pack is installed. The bridge battery is charged by external AC power if the AC adapter is connected. If the Battery Hot Swapping Indicator blinks in amber, it means the bridge battery charging is in an abnormal state. Replace the bridge battery in case this happens. 31 32 Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts CPU Specifications Alder Lake U Platform
- Intel Pentium 8505, up to 4.4GHz, 8M cache
- Intel Core i5-1235U, up to 4.4GHz, 12M cache
- Intel Core i5-1245U, up to 4.4GHz, 12M cache
- Intel Core i7-1255U, up to 4.7GHz, 12M cache
- Intel Core i7-1265U, up to 4.8GHz, 12M cache BIOS RAM Insyde, Flash EEPROM, 32MB, UEFI, supporting ACPI, TPM, Computrace, AMT12, WMI, and BIOS diagnostic 8/16/32GB DDR4, 3200MHz Video Controller Intel UHD Graphics Display Panel 10.1-inch (16:9) TFT LCD, FHD 1920 x 1200, dimmer mode, blackout mode, sunlight readable, 1000 nits standard brightness Touchscreen Capacitive multi-touch screen - 10 points Audio Features High Definition audio Speaker 1.5 W Microphone Integrated x 2, Mic Array Mass storage device 256GB/512GB/1TB SSD (Solid-State Drive), M.2 2280 Form Factor, PCIe interface I/O ports USB 3.1 Gen 2, Thunderbolt 4, combo audio (4-pole TRRS 3.5mm type), RJ45 (option), Docking, tri antenna passthrough
(option) Mutually-exclusive I/O One of the below on the top side:
Barcode scanner / HDMI / HF RFID reader / microSD card / RS-
232 serial / USB 3.0 / RJ45 Card readers Smart Card (option) HF RFID (option) MicroSD card (option) 33 Parts Barcode scanner
(option) LAN (option) Wireless LAN +
Bluetooth 1D and 2D Specifications Intel i219-LM Gigabit Network Connection, 10/100/1000 Mbps Ethernet Intel AX211 2x2 802.11 AX + Bluetooth 5.2 combo (vPro) WWAN (option) 4G LTE GPS Camera Security Dual SIM: Micro-SIM 3FF and eSIM One of the below depending on your model:
- Integrated GPS
- Discrete GPS Front: FHD 2MP webcam, IR sensor (option) Rear: 8M pixel, autofocus, LED, video capture Kensington lock TPM 2.0 Fingerprint scanner (option) Power AC adapter Universal 65 W; input: 100-240 V AC, 50/60 Hz; output: 19 V Battery pack Standard: Lithium-ion Prismatic type, 6-cell High capacity: Lithium-ion Prismatic type, 9-cell Lithium-ion Prismatic type, 2-cell, Hot Swap technology Bridge battery
(option) Dimension (LxWD) 279 x 194.5 x 23.5 mm (10.98 7.65 0.92 inches) Weight 1.22 kg (2.69 lb) 34 Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your Tablet PC. NOTE: Marking labels located on the exterior of your Tablet PC indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only. 35 Safety Notices About the Battery If the battery is mishandled, it may cause fire, smoke or an explosion and the batterys functionality will be seriously damaged. The safety instructions listed below must be followed. Danger Do not immerse the battery with liquid such as water, sea water or soda. Do not charge/discharge or place the battery in high-temperature (more than 80 C / 176 F) locations, such as near a fire, heater, in a car in direct sunlight, etc. Do not use unauthorized chargers. Do not force a reverse-charge or a reverse-connection. Do not connect the battery with AC plug (outlet) or car plugs. Do not adapt the battery to unspecified applications. Do not short circuit the battery. Do not drop or subject the battery to impacts. Do not penetrate with a nail or strike with a hammer. Do not directly solder the battery. Do not disassemble the battery. Keep the battery away from an extremely low air pressure environment as it may result in an explosion or the leakage of flammable liquid or gas. Warning Keep the battery away from infants. Stop using the battery if there are noticeable abnormalities such as abnormal smell, heat, deformities, or discoloration. Stop charging if the charging process cannot be finished. 36 In case of a leaking battery, keep the battery away from flames and do not touch it. Pack the battery tightly during transport. Caution Do not use the battery where static electricity (more than 100V) exists that might damage the protection circuit of the battery. When children are using the system, parents or adults must ensure that they are using the system and battery correctly. Keep the battery away from flammable materials during charging and discharging. In case lead wires or metal objects come out from the battery, you must seal and insulate them completely. Caution Texts Concerning Lithium Batteries DANISH ADVARSEL! Lithiumbatteri Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type. Levr det brugte batteri tilbage til leverandren. NORWEGIAN ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. SWEDISH VARNING: Explosionsfara vid felaktigt batteribyte. Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvnt batteri enligt fabrikantens instruktion. FINNISH VAROITUS: Paristo voi rjht, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturers instructions. 37 DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich-
wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. FRENCH ATTENTION: II y a danger dexplosion sil y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du mme type ou dun type quivalent recommand par le constructeur. Mettre au rebut les batteries usages conformment aux instructions du fabricant. Attention (for USA Users) The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal. About the AC Adapter Use only the AC adapter supplied with your computer. Use of another type of AC adapter will result in malfunction and/or danger. If a ground/earth pin attachment plug on the AC power cord is provided, always plug the cord into a grounded/earthed outlet. Do not disable ground/earth pin of the plug/cord. Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet. Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged. Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture. 38 Heat Related Concerns Your device may become very warm during normal use. It complies with the user-accessible surface temperature limits defined by the International Standards for Safety. Still, sustained contact with warm surfaces for long periods of time may cause discomfort or injury. To reduce potential heat-related concerns, follow these guidelines:
Keep your device and its AC adapter in a well-ventilated area when in use or charging. Allow for adequate air circulation under and around the device. Use common sense to avoid situations where your skin is in contact with your device or its AC adapter when its operating or connected to a power source. For example, dont sleep with your device or its AC adapter, or place it under a blanket or pillow, and avoid contact between your body and your device when the AC adapter is connected to a power source. Take special care if you have a physical condition that affects your ability to detect heat against the body. If your device is used for long periods, its surface can become very warm. While the temperature may not feel hot to the touch, if you maintain physical contact with the device for a long time, for example if you rest the device on your lap, your skin might suffer a low-heat injury. If your device is on your lap and gets uncomfortably warm, remove it from your lap and place it on a stable work surface. Never place your device or AC adapter on furniture or any other surface that might be marred by exposure to heat since the base of your device and the surface of the AC adaptor may increase in temperature during normal use. 39 North America USA Federal Communications Commission Radio Frequency Interference Statement NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment. Please note:
The use of a non-shielded interface cable with this equipment is prohibited. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation. 40 Company name Getac Inc. Address Phone 15495 Sand Canyon Rd., Suite 350 Irvine, CA 92618 USA
+1-949-681-2900 ANSI Warning Equipment approved for ANSI/UL121201 and CSA C22.2 No. 213, Nonincendive Electrical Equipment for use in Class I, Division 2, Group A, B, C, and D. Ambient temperature: -29C to 40C EXPLOSION HARZARD WARNINGS:
External connections/hubs through the connectors as mentioned (HDMI port, combo audio port, USB 3.1 Gen 2 port, DC-in jack, docking port, and tri antenna passthrough connector) are NOT to be used in a hazardous location. When used with a docking station (such as the office dock, keyboard dock, or vehicle dock), the docking/undocking of the equipment must be conducted outside the hazardous area. Docking/undocking in a hazardous area is prohibited. The tablet is to be only powered from the battery pack while in hazardous locations. Power adapter is NOT certified to use in hazardous locations and NOT to be used in hazardous locations. The battery must only be changed in an area known to be non-hazardous. DO NOT disconnect equipment unless power has been switched off or the area is known to be non-hazardous. DO NOT remove or replace a user-removable item (such as the battery pack, micro-SIM card, smart card, etc.) while the circuit is live unless the area is free of ignitable concentrations. Replace the battery with battery model BP3S2P2100S-01 or BP3S3P3450P-
03, manufactured by Getac Technology Corporation only. Use of another battery may present a risk of fire or explosion. California Proposition 65 For California USA:
Proposition 65, a California law, requires warnings to be provided to California consumers when they might be exposed to chemical(s) identified by Proposition 65 as causing cancer and birth defects or other reproductive harm. 41 Almost all electronic products contain 1 or more of the chemicals listed under Proposition 65. This does not mean the products pose a significant risk of exposure. As the consumers have the right to know about the products they purchase, we are giving this warning on our packaging and user manual to keep our consumers well informed.
! WARNING This product can expose you to chemicals including lead, TBBPA or formaldehyde, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov This product meets applicable national SAR limits of 1.6W/kg. This specific maximum SAR values can be found in the section of this user guide. Note that the product may be transmitting even if you are not Surfing Internet. Body SAR: 1.11 W/kg FCC regulations restrict the operation of this device to indoor use only. Operation prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet. 42 Canada Canadian ICES-003 CAN ICES-3(B)/NMB-3(B) This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : 1) Lappareil ne doit pas produire de brouillage; 2) Lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology. Lappareil peut interrompre automatiquement la transmission en cas dabsence dinformations transmettre ou de panne oprationnelle. Notez que ceci nest pas destin interdire la transmission dinformations de contrle ou de signalisation ou lutilisation de codes rptitifs lorsque cela est requis par la technologie. The device for operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. lappareil fonctionnant dans la bande 5150-5250 MHz est rserv une utilisation en intrieur afin de rduire les risques de brouillage prjudiciable pour les systmes mobiles par satellite dans le mme canal. This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209. 43 This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Cet appareil est conforme aux limites d'exposition DAS incontrle pour la population gnrale de la norme CNR-102 d'Industrie Canada et a t test en conformit avec les mthodes de mesure et procdures spcifies dans IEEE 1528 et IEC 62209. Cet appareil et sa ou ses antennes ne doivent pas tre co-localiss ou fonctionner en conjonction avec tout autre antenne ou transmetteur. Body SAR: 1.11 W/kg Devices shall not be used for control of or communications with unmanned aircraft systems. Les dispositifs ne doivent pas tre utiliss pour commander des systmes daronef sans pilote ni pour communiquer avec de tels systmes. 44 User Notification of Take-back Service To customers in United States and Canada:
Getac believes in providing our customers with easy-to-use solutions to recycle your Getac-brand products for free. Getac understands the customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible. Getac works with recycling vendors with the highest standards for protecting our environment, ensuring worker safety, and complying with global environmental laws. Our commitment to recycling our old equipment grows out of our work to protect the environment in many ways. For more information, see the Getac Web site at https://www.getac.com/us/environmental-certifications/. Please see the product type below for information on Getac product, battery and packaging recycling in USA and Canada. For Product Recycling:
If you have a Getac computer that needs to go to a recycling house, Getac can help you. Just contact us at (866) 394 3822 or by email at GUSA.RecycleProgram@getac.com to obtain a prepaid shipping label at no charge to you, pack up your equipment in a box of your choice and send it off. For Battery Recycling:
The batteries used to power your portable Getac products contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. Getac provides a free take-
back service for recycling your batteries from Getac products. To recycle the battery, please contact us at (866) 394 3822 or by email at GUSA.RecycleProgram@getac.com. For Packaging Recycling:
Getac has chosen the packaging materials used to transport our products carefully, to balance the requirements of shipping the product to you safely while minimizing the amount of material used. Our packaging for notebooks and tablets is recyclable and manufactured using elemental chlorine-free processes. They contain 90 percent (by weight) recycled content. Your packaging materials can be recycled at your local recycling center. Or, if you would like Getac to recycle your packaging, please contact us at (866) 394 3822 and we will make arrangements for you. If you have the above for recycling, please visit our website https://www.getac.com/us/environmental-certifications/
45 Europe Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 2014/53/EU. Danish Dette produkt er i overensstemmelse med det europiske direktiv 2014/53/EU. Dutch Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU. Finnish Tm tuote noudattaa EU-direktiivin 2014/53/EU mryksi. French Ce produit est conforme aux exigences de la Directive Europenne 2014/53/EU. German Dieses Produkt entspricht den Bestimmungen der Europischen Richtlinie 2014/53/EU. Greek To 2014/53/EU. Icelandic essi vara stenst regluger Evrpska Efnahags Bandalagsins nmer 2014/53/EU. Italian Questo prodotto conforme alla Direttiva Europea 2014/53/EU. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 2014/53/EU. Portuguese Este produto cumpre com as normas da Diretiva Europia 2014/53/EU. Spanish Este producto cumple con las normas del Directivo Europeo 2014/53/EU. 46 Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU. Notices Max power:
WLAN 2.4G: 16.48 dBm WLAN 5G: 17.56 dBm WLAN 6G: 17.49 dBm Bluetooth: 9.31 dBm WWAN : 23.85 dBm RFID(13.56): -35 dBuA/10m (-3.5dBuA/m) SRD 510.6MHz: -33.68 dBuA/m The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range. BE IE CY NL SK CH CZ ES LT PL SE BG EL LV AT FI TR UK (NI) DK FR LU PT NO DE HR HU RO IS EE IT MT SI LI Restriction or Requirement in the UK: 5150 to 5350 MHz indoor-use only. UK Waste Electrical and Electronic Equipment (WEEE) This symbol means that according to local laws and regulations your product shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Proper recycling of your product will protect human health and the environment. 47 Battery Directive Information for Users In the European Union, this label indicates that the batteries in this product should be collected separately and not be disposed of with household waste. Substances in batteries can have a potential impact on health and environment and you have a role in recycling waste batteries thus contributing to the protection, preservation, and improvement of the quality of the environment. Restriction of Hazardous Substances (RoHS) Directive EU RoHS Getac products meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment. For more information about RoHS, go to:
https://www.getac.com/us/environment/
Company name Getac Technology GmbH. Address Phone Kanzlerstrasse 4 40472 Dusseldorf, Germany
+49 (0) 211-984819-0 Company name Getac UK Ltd. Address Phone Getac House, Stafford Park 12, Telford, Shropshire, TF3 3BJ, UK
+44 (0) 1952-207-222 48 ENERGY STAR ENERGY STAR is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR related information from http://www.energystar.gov. As an ENERGY STAR Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. All Getac products with ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. Getacs ENERGY STAR qualified products are listed on the EPA website. https://www.energystar.gov/products 49 About Battery and External Enclosure Replacement Battery The batteries of your product include a battery pack and a button cell (or called RTC battery). Select models have a bridge battery. All batteries are available from Getac authorized service centers. The battery pack is user-replaceable. Replacement instructions can be found in Replacing the Battery Pack in Chapter 3. The bridge battery and button cell must be replaced by Getac authorized service centers. Visit the website at http://us.getac.com/support/support-select.html for authorized service center information. External Enclosure The external enclosure of the product can be removed using screwdrivers. The external enclosure can then be reused or refurbished. 50