user guide TV Streamer 2 400248000-GB-13.05-Rev.A.indd 1 06-06-2013 13:13:06 Welcome Congratulations on your purchase of a resound uniteTM TV streamer 2. TV streamer 2 will provide you with high quality streamed audio from your TV, HiFi stereo, personal computer or similar device directly to your hearing instruments. Please read this manual carefully to fully benefit from the TV streamer 2. Ask your hearing care professional if you have any questions. For further information you can also visit the www.resound.com/unite web site. For your safety, carefully read the chapter important information, on pages 28-29 Model: sAs-3 FCC id: X26sAs-3 2 400248000-GB-13.05-Rev.A.indd 2 06-06-2013 13:13:06 Statement:
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must ac-
cept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable pro-
tection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the in-
structions, may cause harmful interference to radio communica-
tions. However, there is no guarantee that interference will not occur in a particular installation. if this equipment does cause harmful inter-
ference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
3 400248000-GB-13.05-Rev.A.indd 3 06-06-2013 13:13:07 reorient or relocate the receiving antenna. increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications can void the users authority to operate the equipment. Intended use TV streamer 2 is intended to enable resound wireless hearing instrument users to better follow TV or other audio programs. The essential performance of the TV streamer 2 is to transfer signals from a TV set or other audio device to a resound wireless hear-
ing instrument. List of countries Products are intended for sale in countries within european eco-
nomic Area as well as switzerland. 4 400248000-GB-13.05-Rev.A.indd 4 06-06-2013 13:13:07 National restrictions:
Norway: You are not allowed to operate the equipment within 20 km of the centre of Ny lesund. This product is in compliance with the following regulatory stan-
dards:
in eu : The device conforms to the essential requirements ac-
cording to - Annex i of Council directive 93/42/ee C for medical devices (Mdd) and essential requirements and other relevant pro-
visions of directive 1999/5/eC (r&TTe). The declaration of con-
formity may be consulted at www.resound.com in us: FCC CFr 47 Part 15, subpart C. Other identified applicable international regulatory requirements in countries outside eu and us. Please refer to local country re-
quirements for these areas. eN 300 328. The product is categorized as receiver category 2 according to Model: sAs-3 iC: 6941C-sAs3 This Class B digital apparatus complies with Canadian iCes-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. 5 400248000-GB-13.05-Rev.A.indd 5 06-06-2013 13:13:07 Operation is subject to the following two conditions: (1) this de-
vice may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Lexploitation est autorise aux deux conditions suivantes: (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonc-
tionnement. in JP:
This device has been granted a designation number by Ministry of internal Affairs and Communications under Ordinance concern-
ing Technical regulations Conformity Certification etc. of speci-
fied radio equipment (
) Article 2-1-19 This device should not be modified
(otherwise the granted designation number will be invalid). 6 400248000-GB-13.05-Rev.A.indd 6 06-06-2013 13:13:07 Contents description . 8 getting started . 10 Pairing to your hearing instruments. 18 start and stop streaming . 21 Controls . 24 Adjustable delay mode . 26 important information . 28 Technical specifications . 30 Warranty . 30 Troubleshooting guide . 32 7 400248000-GB-13.05-Rev.A.indd 7 06-06-2013 13:13:07 Description 1 Micro-usB power socket 2 Pairing button 3 Mono/stereo switch 4 Analogue mini-jack audio input 5 Optical (Toslink) audio input 6 Coaxial audio input 2 3 8 16 4 5 400248000-GB-13.05-Rev.A.indd 8 06-06-2013 13:13:07 7 increase volume 8 decrease volume 9 Power light (green) 10 Activity light (yellow) 11 Wall plug 12 Mini-usB plug 8 9 11 12 9 7 10 400248000-GB-13.05-Rev.A.indd 9 06-06-2013 13:13:08 Getting Started Installing the TV Streamer 2 depending on your TV, HiFi stereo, computer or other audio setup, the installation of TV streamer 2 may be done in several ways described in the following section. The following steps will guide you through the pairing and connecting process, which can be easily accomplished by almost anyone. start by connecting cables between the TV streamer 2 and the audio source and finish by pairing the TV streamer 2 to your hearing instruments. i The TV streamer 2 supports both analogue and digital au-
dio input. Please read the following sections for information about supported audio formats and how to connect the TV streamer 2 to audio sources. Connecting the TV Streamer 2 to an analogue audio source
(E.g. TV or HiFi stereo) 1. Connect the power supply to the wall socket and insert the cable into the micro-usB socket on the TV streamer 2 2. insert the male stereo mini-jack on the audio cable into the fe-
male stereo mini-jack input on the TV streamer 2 (4 on page 8) 3. Plug the other end audio cord into the AudiO OuT terminals on the audio source 10 400248000-GB-13.05-Rev.A.indd 10 06-06-2013 13:13:09 4. The AudiO OuT is usually marked L r for left and right, and can usually be found on the back of the audio source i Note: With this installation, most audio sources will send sound to both hearing instruments and additional speakers connected to the audio source simultaneously. On some audio sources you can adjust the balance between the AudiO OuT and the speakers consult your audio source manual for instructions. 11 400248000-GB-13.05-Rev.A.indd 11 06-06-2013 13:13:09 Alternative analogue audio cable installations:
if it is not possible to connect the TV streamer 2 to the AudiO OuTPuT of the audio source using the red and white plugs, the following installation alternatives can be used:
Mini-jack adaptor:
1. Connect the power supply to the wall socket and insert the cable into the micro-usB socket on TV streamer 2 2. insert the male stereo mini-jack on the audio cable into the fe-
male stereo mini-jack input on the TV streamer 2 (4 on page 8) 3. Connect the stereo mini-jack adapter to the red and white plugs at the other end of the audio cable 4. Plug the stereo mini-jack adapter into the audio sources HeAdPHONe output terminal, or alternatively into your com-
puters audio terminal i Note: The HEADPHONE output terminal is usually located on the side or front of the audio source. When using the HEAD-
PHONE terminal, usually only the person wearing the hearing in-
struments will hear the sound, and audio source speakers are muted. 12 400248000-GB-13.05-Rev.A.indd 12 06-06-2013 13:13:10 If muted speakers are not desired, please refer to the first instal-
lation, or the one on the following page. Your audio source may support speakers and HEADPHONE being on simultaneously;
check your audio source manual for instructions. 13 400248000-GB-13.05-Rev.A.indd 13 06-06-2013 13:13:10 Scart adapter:
1. Connect the power supply to the wall socket and insert the cable into the micro-usB socket on TV streamer 2 2. insert the male stereo mini-jack on the audio cable into the fe-
male stereo mini-jack input on the TV streamer 2 (4 on page 8) 3. Connect the scart adapter to the red and white plugs at the other end of the audio cable 4. Plug the scart adapter into the audio sources scart terminal i Note: The scart output ter-
minal is usually located on the back or side of the audio source. Please consult the manual of your audio source if additional configu-
ration of the scart output is needed. 14 400248000-GB-13.05-Rev.A.indd 14 06-06-2013 13:13:11 Connecting the TV Streamer 2 to a digital audio source (E.g. TV or HiFi stereo) i The TV Streamer 2 supports both analogue and digital au-
dio input. When using digital audio input the following formats are supported:
Stereo PCM
- sample rate: up to 192 kHz
- sample resolution: up to 32 bit Dolby Digital
- Channels: Max 5.1
- Bitrate: 32 kbs to 640 kbs
- sample rate: 32, 44.1 and 48 kHz Note: Dolby Digital Plus (requiring an HDMI interface), Dolby True-
HD, Dolby Pro Logic, Dolby Digital EX, Dolby Digital Surround EX, and AAC (Advanced Audio Codec) are not supported. 15 400248000-GB-13.05-Rev.A.indd 15 06-06-2013 13:13:12 Using the optical (Toslink) audio input 1. Connect the power supply to the wall socket and insert the cable into the micro-usB socket on TV streamer 2 2. insert one of the plugs on the optical audio cable into the opti-
cal audio input socket (5 on page 8) on TV streamer 2 Note: Most optical cables are delivered with a small protective cap to protect the tip of the cable. Please remove this protec-
tive cap before inserting the cable 3. Plug the other end of the optical audio cable into the digital Audio Out/Optical on your audio source 16 400248000-GB-13.05-Rev.A.indd 16 06-06-2013 13:13:12 Using the coaxial audio input 1. Connect the power supply to the wall socket and insert the cable into the micro-usB socket on TV streamer 2 2. Connect one of the plugs on the coaxial audio cable to the coaxial plug (6 on page 8) on TV streamer 2 3. Plug the other end of the coaxial audio cable into the digital Audio Out/Coaxial on your audio source 17 400248000-GB-13.05-Rev.A.indd 17 06-06-2013 13:13:13 Pairing to your hearing instruments i Note! The following information is intended primarily for your hearing care professional, who in most cases will complete the necessary tasks before the TV streamer 2 can be used with your hearing instruments. However, the process is designed to be simple and most people can do it themselves. it is possible to pair up to three streaming devices - e.g. two TV streamers and one resound uniteTM Mini Microphone (optional accessory) - with a given pair of hearing instruments. Therefore channel 1, 2 or 3 must be selected when starting the pairing pro-
cess. Pairing the TV Streamer 2 in channel 1 1. Make sure that the TV streamer 2 power supply is plugged into a wall socket and that the green light indicator on the front of the TV streamer 2 (9 on page 9) is ON. Your hearing instruments must be OFF - open the battery door 2. Press the pairing button on the TV streamer 2 (2 on page 8) once. The yellow light indicator on the front of the TV streamer 2
(10 on page 9) will now blink once every 2 seconds to indicate that the TV streamer 2 is ready to be paired in channel 1. Your 18 400248000-GB-13.05-Rev.A.indd 18 06-06-2013 13:13:13 TV streamer 2 will remain in pairing mode for 20 seconds 3. While pairing mode is activated, close the battery doors of both hearing instruments and make sure they are ON. A suc-
cessful pairing will be indicated by an audible melody being played in both hearing instruments. You are now ready to use the TV streamer 2 Pairing the TV Streamer 2 in channel 2 1. Press the pairing button twice. The yellow light indicator on the front of the TV streamer 2 will now blink twice every 2 seconds to indicate that it is ready to be paired in channel 2 2. While in pairing mode close the battery doors on the hearing instruments Pairing the TV Streamer 2 in channel 3 1. Press the pairing button three times. The yellow light indicator on the front of the TV streamer 2 will now blink three times every 2 seconds to indicate that it is ready to be paired in channel 3 2. While in pairing mode close the battery doors on the hearing instruments 19 400248000-GB-13.05-Rev.A.indd 19 06-06-2013 13:13:13 Pairing blinking pattern:
Pairing button pushes Light indicator pattern Channel 20 400248000-GB-13.05-Rev.A.indd 20 06-06-2013 13:13:13 Start and stop streaming Turn on the TV, HiFi stereo, computer or other audio device con-
nected to TV streamer 2. Make sure your hearing instruments are turned on as well. streaming may be started in one of two ways. 1. Press and hold the push button on either hearing instrument for about three seconds. This must be done separately on both hearing instruments, in order to hear streamed audio in both ears, unless your hearing instruments have been set up with device-to-device synchronisation. Once TV streamer 2 has been connected, an audible melody will play in your hear-
ing instruments and will be followed by the streamed sound 2. if you have a resound uniteTM remote Control (optional), simply press the streaming button on this remote Control. Once the hearing instruments connect to TV streamer 2, an audible melody will play in both ears to confirm the presence of streamed audio and a streaming icon will appear in the dis-
play. The streamed sound can now be heard in your hearing instruments Start streaming on a 2nd or 3rd TV Streamer 2 unit if more than one TV streamer 2 device is available, you may press the streaming button on the remote Control a 2nd or 3rd time, depending on which TV streamer 2 device you want to listen to. 21 400248000-GB-13.05-Rev.A.indd 21 06-06-2013 13:13:13 TV Home button Program (P) button streaming button Connected to TV up to 3 TV streamer 2 units are initially labeled by letter designa-
tor A, B or C, and the streaming device in use is shown on the remote Control display. if you do not have a remote Control, press and hold the push button for about 3 seconds on the hearing instrument a 2nd or 3rd time to access the 2nd or 3rd streaming unit. 22 400248000-GB-13.05-Rev.A.indd 22 06-06-2013 13:13:15 Program (P) button streaming button Stop streaming shortly press the push button on either hearing instrument. This will cancel streaming on the side pressed and return to the last program used. Note: If your hearing instruments have device-to-device program synchronisation, enabled a press on one side will take both hear-
ing instruments back to the last program used. With the resound uniteTM remote Control (optional) you just have to press the P button, located in the center of the key pad. This will return the hearing instruments to the last program used. You may also press the home button to return to your default settings. if you are using the telephone with resound uniteTM Phone Clip+
or PhoneNowTM, streaming from the TV streamer 2 will be tempo-
rarily disrupted. When you have ended your phone call, streaming will resume. i Note! You may get out of range (>7m) from your TV Streamer 2. If you get back in range within 5 minutes, your hearing instru-
ments will automatically reconnect and continue streaming. 23 400248000-GB-13.05-Rev.A.indd 23 06-06-2013 13:13:15 Controls Adjust volume The TV streamer 2 is designed to provide a comfortable listening level from the moment it is activated. However, for some devices or listening environments it may be desirable to adjust the listen-
ing volume, and doing so can be accomplished in a variety of ways. Keep in mind that volume adjustments on the TV streamer 2 apply to the streamed signal only, not the volume of normal environmental sounds. use the + and - keys (7 and 8 on page 9) to adjust volume to a comfortable level. Make sure that your hearing instruments are comfortably adjusted before you change the settings with the vol-
ume control. in most cases this adjustment should only be made one time, as TV streamer 2 will store the latest set volume level. use the resound unite remote Control 2 (optional) to adjust both the streaming volume level and the hearing instrument mi-
crophone volume level in the hearing instrument*. Ask your hear-
ing care professional for more information about this accessory. The volume can, in some cases, be further adjusted at the signal source, for example by turning the TV volume down. This will ad-
just the volume of the streamed sound transmitted wirelessly to
*Adjustment of both hearing instrument and streaming volume is only availably with ReSound Unite(TM) Remote Control 2. 24 400248000-GB-13.05-Rev.A.indd 24 06-06-2013 13:13:15 the hearing instruments. Adjusting the TV volume will affect the listening volume in the room as well. Mono/stereo control The two-position switch (3 on page 8) may be used to set stereo
(two channels) or Mono (one channel) audio streaming. For binau-
ral fittings, the switch should preferably be set to the stereo posi-
tion. For monaural fitting it should be set to the Mono position. 25 400248000-GB-13.05-Rev.A.indd 25 06-06-2013 13:13:15 Adjustable delay mode in rare cases there may be a misalignment between the audio streamed to the hearing instruments and the sound coming from the TV speakers (echo) or even a misalignment between the streamed audio and the TV picture (lip-sync). This may be evident in more complex audio setups where the TV streamer 2 is not connected directly to the TV (e.g. through a set-top box or other auxiliary unit). To overcome such misalignments the streaming delay from the TV streamer 2 can be adjusted as follows:
1. Make sure that the TV streamer 2 is turned on and that your hearing instruments are receiving the streamed audio 2. Press and hold the pairing button (2 on page 8) for 3 seconds. Now the TV streamer 2 will enter into the adjustable delay mode, where the green light indicator on the front of the TV streamer 2 will blink once every 2 seconds. The yellow light indicator will be on whenever an audio signal is present 3. use the + and - key (7 and 8 on page 9) on the top of the TV streamer 2 to increase or decrease the delay of the streamed signal in 10 ms steps. The streamed signal can be delayed in the range of 0-250 ms 4. When the optimal alignment between the audio streamed to the hearing instruments and the sound coming from the TV 26 400248000-GB-13.05-Rev.A.indd 26 06-06-2013 13:13:15 speakers or alignment between the streamed audio and the TV picture has been reached, press and hold the paring but-
ton for 3 seconds. Now the TV streamer 2 will resume normal operation, indicated by the green light indicator being con-
stantly on The offset set in adjustable delay mode will be stored in the TV streamer 2. if you do not exit the adjustable delay mode by pressing and hold-
ing the pairing button down for 3 seconds, the TV streamer 2 will automatically resume normal operation after 30 minutes. To reset the delay to 0 ms (factory setting), press and hold the pairing button while simultaneously powering on the TV streamer 2. Important Information i Maintenance and Care Clean the TV streamer 2 using a damp cloth. Never use house-
hold cleaning products (washing powder, soap, etc.) or alcohol to clean the device. When the TV streamer 2 is not being used for longer periods of time, unplug the power supply from the wall socket. 27 400248000-GB-13.05-Rev.A.indd 27 06-06-2013 13:13:15 General warnings i Keep the TV streamer 2 out of reach of children under 3 years. The TV streamer 2 uses low-powered digitally coded transmis-
sions in order to communicate with other wireless devices. Al-
though unlikely, nearby electronic devices may be affected. in that case, move the TV streamer 2 away from the affected electronic device. use the TV streamer 2 only with the power supply unit that has been supplied together with the product. The use of any other types may damage or destroy the product and could be danger-
ous. use of other power supplies may invalidate any approval or warranty. When you disconnect the power cord, grasp and pull the plug, not the cord Never use a power supply that is damaged do not attempt to disassemble the power supply as it may expose you to dangerous electric shock do not use the power supply outdoors or in damp areas When using the TV streamer 2 and the device is affected by elec-
tromagnetic interference, move away from the source. 28 400248000-GB-13.05-Rev.A.indd 28 06-06-2013 13:13:15 General precautions i Your hearing instrument and the TV streamer 2 were given a unique communication network code during the fitting. This en-
sures that TV streamer 2 will not affect hearing instruments worn by others. High-powered electronic equipment, larger electronic installa-
tions and metallic structures may significantly reduce the operat-
ing range. use only original resound accessories. do not make any changes or modifications to the TV streamer 2. Opening the TV streamer 2 might damage it. if problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, consult your hear-
ing care professional. The TV streamer 2 may only be repaired by an authorized service center. do not use the TV streamer 2 in areas where rF transmission is prohibited, e.g. airplanes etc. Only connect the TV streamer 2 to connections for which it is explicitly intended. 29 400248000-GB-13.05-Rev.A.indd 29 06-06-2013 13:13:15 Technical specifications Operating range:
Power supply:
Wireless:
Operating temperature:
storage temperature:
up to 7 meters external wall adapter 2.4 gHz 0 to 55 C
-20 to 60 C Temperature test, transport and storage information The product is subject to various tests in temperature and damp heating cycling between -25 C and +70 C according to internal and industry standards. Warranty The TV streamer 2 is covered by a limited warranty issued by the manufacturer for a period of 12 months from the day of the origi-
nal purchase. Please notice that extended warranties may apply in your country. Please contact your local hearing care profes-
sional for more information. What is covered by this warranty?
Any electrical component, that because of workmanship, manu-
30 400248000-GB-13.05-Rev.A.indd 30 06-06-2013 13:13:15 facturing or design defects fails to function properly under normal use during life of this warranty will be replaced or repaired at no charge for parts or labour when returned to the point of purchase. if it is determined that repair is not feasible, the entire unit may be replaced with an equivalent unit upon mutual agreement of the hearing care professional and the customer. What is not covered by this warranty?
Problems arising from improper handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive conditions or damage due to foreign objects entering the device are NOT covered by the limited warranty and may void it. The above warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer products. Your hearing care professional may have issued a warranty that goes beyond the clauses of this limited warranty. Please consult your hearing care professional for fur-
ther information. serial number:
date of purchase:
31 400248000-GB-13.05-Rev.A.indd 31 06-06-2013 13:13:15 TROUBLESHOOTING GUIDE SymPTom The streaming button on the Remote Control is pressed but with no effect at all CAUSE The TV streamer 2 and hear-
ing instruments have not been paired PoSSIbLE rEmEDy Carry out pairing process The remote Control and hearing instruments are not within wireless range The TV streamer 2 and hear-
ing instrument have not been paired The TV streamer 2 and hear-
ing instrument are not within wireless range The TV streamer 2 and hearing instrument have not been simultaneously in pairing mode ensure that remote Control and hearing instruments are within wireless range and activate streaming again Carry out pairing process ensure that the TV streamer 2 and hearing instruments are within wireless range, and repeat pairing process repeat pairing process and ensure that the battery doors on both hearing instruments are closed within 20 seconds after the pairing button has been pressed on the TV streamer 2 The push button on the hearing instrument has been pressed for more than 3 sec-
onds but with no effect at all The pairing button on the TV Streamer 2 is pressed but no pairing melody is played in the hearing instru-
ment 32 400248000-GB-13.05-Rev.A.indd 32 06-06-2013 13:13:15 The TV streamer 2 and hear-
ing instruments have not been hearing instruments are not The TV streamer 2 and hear-
ing instrument have not been PoSSIbLE rEmEDy Carry out pairing process ensure that remote Control and hearing instruments are within wireless range and activate streaming again Carry out pairing process The TV streamer 2 and hear-
ing instrument are not within ensure that the TV streamer 2 and hearing instruments are within wireless range, and repeat pairing process hearing instrument have not been simultaneously in pairing repeat pairing process and ensure that the battery doors on both hearing instruments are closed within 20 seconds after the pairing button has been pressed on the TV streamer 2 33 400248000-GB-13.05-Rev.A.indd 33 06-06-2013 13:13:15 SymPTom The streaming button on the Remote Control is pressed but no streamed audio signal is found when searched for
(indicated by an X icon on the display) CAUSE The TV streamer 2 and hearing instruments are not within wireless range PoSSIbLE rEmEDy ensure that TV streamer 2 and hearing instruments are within wireless range and activate streaming again The TV streamer 2 is not cabled correctly to the TV Connect the cable between the TV streamer 2 and the TV correctly and activate streaming again The TV streamer 2 is pow-
ered off or the sound from the TV output has been muted The TV streamer 2 and hearing instruments are not within wireless range The TV might have been powered off or the sound from the TV has been muted The audio input level from the TV is too high Power on the TV streamer 2 or unmute the TV and activate streaming again ensure that the TV streamer 2 and hearing instruments are within wireless range Power on or unmute the TV Adjust the volume using the volume button on the TV streamer 2 until the sound is no longer distorted There is no sound in the hear-
ing instruments although it is in the streaming program The sound from the TV Streamer 2 is distorted 34 400248000-GB-13.05-Rev.A.indd 34 06-06-2013 13:13:15 hearing instruments are not PoSSIbLE rEmEDy ensure that TV streamer 2 and hearing instruments are within wireless range and activate streaming again The TV streamer 2 is not cabled correctly to the TV Connect the cable between the TV streamer 2 and the TV correctly and activate streaming again The TV streamer 2 is pow-
ered off or the sound from Power on the TV streamer 2 or unmute the TV and activate streaming again hearing instruments are not ensure that the TV streamer 2 and hearing instruments are within wireless range powered off or the sound Power on or unmute the TV The audio input level from Adjust the volume using the volume button on the TV streamer 2 until the sound is no longer distorted 35 400248000-GB-13.05-Rev.A.indd 35 06-06-2013 13:13:15 SymPTom The volume level from the TV Streamer 2 is very low The sound from the TV Streamer 2 is distorted or drop-outs occur from time to time CAUSE The audio input level from the TV is too low The TV streamer 2 and hearing instruments are on the edge of the wireless range The sound from the TV Streamer 2 is not synchro-
nized with the TV picture The TV streamer 2 and hearing instruments are not within sufficient line-of-
sight Your TV is not able to syn-
chronize the sound from the selected audio outputs and the picture PoSSIbLE rEmEDy Adjust the volume using the + and - keys on the TV streamer 2 until the sound is sufficiently loud Move a little closer to the TV streamer 2 ensure that the TV streamer 2 is placed in an adequate position, and that you are within normal reach without any significant obstacles obstructing the streaming if possible, try using another audio output from your TV. Alternatively, follow the instructions in the Adjustable delay mode section of this user guide. if this does not help, contact your TV dealer The TV streamer 2 audio streaming has almost no latency and does not contribute itself to any lip sync error 36 400248000-GB-13.05-Rev.A.indd 36 06-06-2013 13:13:15 The audio input level from hearing instruments are on PoSSIbLE rEmEDy Adjust the volume using the + and - keys on the TV streamer 2 until the sound is sufficiently loud Move a little closer to the TV streamer 2 hearing instruments are not ensure that the TV streamer 2 is placed in an adequate position, and that you are within normal reach without any significant obstacles obstructing the streaming Your TV is not able to syn-
chronize the sound from the selected audio outputs if possible, try using another audio output from your TV. Alternatively, follow the instructions in the Adjustable delay mode section of this user guide. if this does not help, contact your TV dealer The TV streamer 2 audio streaming has almost no latency and does not contribute itself to any lip sync error 37 400248000-GB-13.05-Rev.A.indd 37 06-06-2013 13:13:16 SymPTom The sound from the TV Streamer 2 is not synchro-
nized with the sound from the TV loudspeakers CAUSE Your TV is not able to syn-
chronize the sound from the selected audio outputs with the sound from the TV loudspeakers The sound from the hearing instruments is either too low or too high The audio input level is not suitable for listening A hearing instrument uninten-
tionally drops out of the strea-
ming program The TV streamer 2 and hearing instruments have been out of wireless range for more than 5 minutes The battery in the hearing instrument is so depleted that it no longer supports audio streaming 38 PoSSIbLE rEmEDy if possible, try using another audio output from your TV. Alternatively, follow the instructions in the Adjustable delay mode section of this user guide. if this does not help, con-
tact your TV dealer The TV streamer 2 audio streaming has almost no latency and does not contribute itself to any echo effects Adjust the volume using the + and - keys on the TV streamer 2 until the sound is suitable. Alternatively, use the + and - keys on the remote Control
(optional) for this operation ensure that TV streamer 2 and hearing instruments are within wireless range and activate streaming again replace the battery in the hearing instrument with a new one 400248000-GB-13.05-Rev.A.indd 38 06-06-2013 13:13:16 Your TV is not able to syn-
chronize the sound from the selected audio outputs with the sound from the TV The audio input level is not hearing instruments have been out of wireless range The battery in the hearing instrument is so depleted that it no longer supports PoSSIbLE rEmEDy if possible, try using another audio output from your TV. Alternatively, follow the instructions in the Adjustable delay mode section of this user guide. if this does not help, con-
tact your TV dealer The TV streamer 2 audio streaming has almost no latency and does not contribute itself to any echo effects Adjust the volume using the + and - keys on the TV streamer 2 until the sound is suitable. Alternatively, use the + and - keys on the remote Control
(optional) for this operation ensure that TV streamer 2 and hearing instruments are within wireless range and activate streaming again replace the battery in the hearing instrument with a new one 39 400248000-GB-13.05-Rev.A.indd 39 06-06-2013 13:13:16 Notes:
40 400248000-GB-13.05-Rev.A.indd 40 06-06-2013 13:13:16 Notes:
41 400248000-GB-13.05-Rev.A.indd 41 06-06-2013 13:13:16 Be aware of information marked with the warning symbol i WARNING points out a situation that could lead to seri-
ous injuries, CAUTION indicates a situation that could lead to minor and moderate injuries i Advice and tips on how to handle your resound unite accessory better. equipment includes rF transmitter Product is a Type B applied part 42 400248000-GB-13.05-Rev.A.indd 42 06-06-2013 13:13:16 i Manufactured under license from dolby Laboratories. dolby and the double-d symbol are trademarks of dolby Laboratories. Please ask your local hearing care professional con-
cerning disposal of your resound unite accessory Any issues relating to the eu Medical device directive 93/42/eeC and r&TTe directive 1999/5/eeC should be directed to gN Hear-
ing A/s, Lautrupbjerg 7, dK 2750 Ballerup, denmark 43 400248000-GB-13.05-Rev.A.indd 43 06-06-2013 13:13:16 Worldwide Headquarters resound A/s Lautrupbjerg 7 dK-2750 Ballerup, denmark Tel.: +45 45 75 11 11 Fax: +45 45 75 11 19 www.resound.com United Kingdom gN resound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 Fax: +44 1869 343 466 www.gnresound.co.uk Australia gN resound Pty. Ltd. unit r1 regents Park estate 391 Park road regents Park NsW 2143 Tel.: (free) 1800 658 955 Fax: +61 2 9743 7472 www.gnresound.com.au New Zealand gN resound (NZ) Ltd. ground Floor, North entrance 4 Fred Thomas drive Takapuna Auckland, 0622 Tel.: (free) 0800 900 126 Fax: (free) 0800 007 695 www.gnresound.co.nz A
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