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1 2 3 | Users Manual 1 | Users Manual | 391.03 KiB | / November 08 2017 |
Fiber Help FIBER FORUM CONTACT US TV Box product info (GFHD254) This Google Fiber TV Box Product Information Guide contains important safety, recycling, warranty, and license information. Learn about your TV Box (GFHD254) works. Safety rst!
Please read these instructions before using your TV Box. We do not want you to get hurt or your TV Box to get damaged. Do not use your TV Box near water. If you need to clean it, do not use a wet towel. Keep your TV Box dry. Do not place your TV Box near any heat sources, such as hot appliances like heaters and radiators, other electronics like computers and stereos, or inside your replace. Your TV Box is cool, and you should help it to stay that way. The TV Box is for indoor use only. Please do not try to use it outside. Only plug in cables and accessories specied and as directed by Google Fiber. Protect your TV Box's power cord by allowing it to loosely rest between the device and the power outlet. Do not stretch it or compress it between objects. Do not try to open, modify, or repair your TV Box. This could cause electric shock or injury to you. Any customer modication not expressly approved by Google voids your authority to operate the equipment and will void your device warranty. If you think something is wrong with your TV Box, please contact Google Fiber customer support. If your TV Box gets wet, its power cord appears damaged, or it is generally not behaving properly, please contact Google Fiber customer support. The TV Box does not have an on/off switch. If you want to turn it off, use the tv box button on the remote control. Safe keeping Handle your TV Box with care. Do not drop or shake your TV Box. It is expected that your TV Box will get warm, but it needs ventilation to continue to function properly. Do not block the vents. Your TV Box may bring cool air in from the bottom and push warm air out the back. It is important that the TV Box is placed on a unobstructed, solid surface. Do not place the TV Box on a soft surface, such as a carpeted oor, which may block the airow.Do not place any object on top of your TV Box, which may prevent proper cooling. WARNINGS:
Failure to follow these safety instructions could result in re, electric shock, or other injury or damage to the TV Box or your property. Do not attempt to open or modify the TV Box. If you do so, you run the risk of electric shock or injury. There are no user-serviceable parts inside the TV Box. To reduce the risk of re or electric shock, do not expose TV Box to the outdoors, liquid, moisture, excessive heat, or re. Choking hazards The TV Box packaging may include plastic bags and tie-wraps. Please dispose of these properly and keep them out of reach of children, as they could present a choking hazard. Your TV Box may have removable rubber feet. If removed, these may be a choking hazard for small children. Keep the TV Box, its cords, and its accessories out of the reach of small children. Regulatory compliance information The TV Box complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) The device may not cause harmful interference, and (2) the device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected. 1 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications and television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Regulatory Certication Number FCC ID: A4RGFHD254 Important: Changes or modications to this product not authorized by vendor could void the EMC and wireless compliance and negate your authority to operate the device. The TV Box has demonstrated EMC compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices. This product was tested for FCC compliance under conditions that include the use of certied peripheral devices and certied shielded cables and connectors between system components. You can obtain certied peripheral devices and the proper shielded cables and connectors through an authorized dealer. For non-certied peripheral devices, contact the manufacturer or dealer for assistance. To satisfy FCC exposure requirements, a separation distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation. Operations at closer than this distance are not recommended. Wireless radio use The TV Box is restricted to indoor use only. Google clean and green We care about your TV Box, your service, your home, your berhood, and the container for all these thingsplanet Earth. Our sustainability commitments are available at google.com/green
. If your TV Box needs to be replaced or returned to Google, please do not dispose of your TV Box in the trash. Please contact Google Fiber customer support for details about how to return it for proper disposal. Trademarks Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby laboratories. HDMI, the HDMI Logo, and High-Denition multimedia interface are trademarks and registered trademarks of HDMI Licensing LLC. For DTS patents, seepatents.dts.com . Manufactured under license from DTS Licensing Limited. DTS, DTS-HD, the Symbol, and DTS and the symbol together are registered trademarks of DTS, Inc. DTS, Inc. All Rights Reserved. Licenses This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights of Rovi Corporation. Reverse engineering and disassembly are prohibited. TV Box and Remote Control Limited Warranty As part of your Google Fiber subscription, you have received a number of devices from Google Fiber. This limited warranty covers the following devices:
TV Box - one included for Fiber 1000 + TV Subscribers, additional boxes available for purchase Remote Control - one included with each TV Box The TV Box and Remote Control are referred to below as "Google Fiber Devices."
Google Fiber warrants the Google Fiber Devices against defects in materials and workmanship under normal use (Limited Warranty). This Limited Warranty is only valid and enforceable in cities where Google Fiber makes its services available. This Limited Warranty will not apply if you acquire your Google Fiber Devices from a party other than Google Fiber. This Limited Warranty only applies to hardware components. Google Fiber does not provide any warranty for damage caused by normal wear and tear, accidents, misuse (including failure to follow product documentation), neglect, disassembly, alterations and external causes such as but not limited to extreme thermal or environmental conditions. This Limited Warranty does not guarantee that use of the Google Fiber Devices will be uninterrupted or error free. EXCLUSIVE REMEDY FOR GOOGLE FIBER DEVICES: If a defect arises with the Google Fiber Devices at any time while you are still a Subscriber to Google Fiber services, we will in our sole discretion and to the extent permitted by law either repair the defective device using new or refurbished parts or replace the defective device with a new or refurbished device with functionality at least equivalent to the defective Google Fiber Device. If Google Fiber repairs or replaces any Google Fiber Device, the repaired or replaced device will continue to be warranted for the remaining time of the original warranty period. All returned parts for which you have received a replacement will become the property of Google Fiber. To make a warranty claim, please contact Google Fiber customer support. In order to qualify for the remedies above, you must provide your name, contact information, subscriber information and the serial number of the Google Fiber Devices about which you have questions to receive support. THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE FIBER PROVIDES FOR THE GOOGLE FIBER DEVICES, AND THE ABOVE REMEDIES ARE YOUR ONLY REMEDIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE FIBER EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, REGARDING THE GOOGLE FIBER DEVICES, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO TWO YEARS. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE FIBER AND ITS SUBSIDIARIES AND AFFILIATES
(COLLECTIVELY, GOOGLE PARTIES) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH THE GOOGLE FIBER DEVICES OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES TOTAL LIABILITY IN CONNECTION WITH THE GOOGLE FIBER DEVICES OR THE LIMITED WARRANTY ABOVE WILL NOT EXCEED THE REPLACEMENT VALUE OF THE GOOGLE FIBER DEVICES. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. No employee or representative of Google Fiber or its aliates or any third party is authorized to make any modication, extension or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect. This warranty gives you specic legal rights, and you may have other rights which vary from State to State. Google Fiber contact information Google Fiber Customer Support 1600 Amphitheatre Parkway Mountain View, CA 94043 Phone: (866) 777-7550 Fax: (512) 558-7577 Our contact page also provides ways for you to reach us by chat or email. Fiber Help FIBER FORUM CONTACT US About your TV Box (GFHD254) If you subscribe to Google Fiber TV service, you received one TV Box (GFHD254), a power cable, and a remote control for each TV included in the service. This article describes the TV Box model GFHD254. If you have another model, see specic information for your device: modelGFD200or model GFD100. The TV Box dimensions are 8.4" W x 6.0" D x 1.2" H. The following image shows the purpose of each port on the back of the device. The AVout port provides analog video connections using a special breakout cable. Your Installation Specialist can provide this cable, if needed. Each TV Box is connected by WiFi or Ethernet to the Network+ Box. The TV Box is also connected to your TV. Connecting your TV to the HDMI port on the TV Box ensures the most vivid picture and enhances your viewing enjoyment. If your TV does not support HDMI, you can use an analog breakout cable, which is available from your Installation Specialist or at a Google Fiber Space in your area. (You can use an HDMI or an analog connection, but not both.) Do not connect your TV Box output to a VCR. Video signals fed through VCRs may be affected by copyright protection systems and may produce a distorted image on your TV. When the TV Box is properly connected and powered on, the LED on the front displays solid blue. Although the connector on the back of the TV Box looks just like a headphone jack, it is an AV out port. To use the AV out port, you can use a special analog breakout cable, which is available from your Installation Specialist, or you can pick one up at a Google Fiber Space in your area. The USB port on the back of the TV Box is not currently supported but might be enabled to support new features in a future release. To learn more about your video service, seethese helpful articles. Google Fiber uses open source components (some of which are licensed under GPL). You can nd our repository of open source code at code.google.com/p/gber
.
1 2 3 | Users Manual 2 | Users Manual | 158.03 KiB | / November 08 2017 |
Federal Communications Commission Laboratory Division 7435 Oakland Mills Road Columbia, MD 21046 Date:
Subject:
FCC ID:
To Whom It May Concern:
The user manual and product information of GFHD254 are provided online at google.com/fiber/devices. The integrity of the link will be maintained by Google for the life of this product. 02/07/2017 Attestation of Online Product Information Integrity A4RGFHD254 Sincerely yours, Warwick Wong Compliance Engineering Manager Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043 Tel 408.425.6290 Email warwickwong@google.com
1 2 3 | Users Manual 3 | Users Manual | 1.83 MiB | / November 08 2017 |
Welcome to Welcome to Welcome to Google Fiber Google Fiber Google Fiber Welcome to Google Fiber Welcome to Google Fiber Welcome to Google Fiber Google Fiber starts with a connection that's up to 1,000 Google Fiber starts with a connection that's up to 1,000 megabits per second. Super fast downloads. 150+ TV channels. megabits per second. Super fast downloads. 150+ TV channels. A DVR that can record up to 8 shows at once. And enough A DVR that can record up to 8 shows at once. And enough bandwidth for everyone at homeand their devices. We cant bandwidth for everyone at homeand their devices. We cant wait to see what youll do with Fiber. wait to see what youll do with Fiber. TIP TIPTIP 1 11 Set yourself up for speed Set yourself up for speed Set yourself up for speed Your Network Box is designed to deliver super fast Internet and should be placed in an environment that will keep Your Network Box is designed to deliver super fast Internet and should be placed in an environment that will keep it happy and humming. it happy and humming. In a central location in your home. In a central location in your home. Keep your Network Box:
Keep your Network Box:
Off the floor and away from walls and metal objects. Off the floor and away from walls and metal objects. Clear of items placed directly next to or stacked on top of it. Clear of items placed directly next to or stacked on top of it. Easily accessible to connect to your wired devices. Easily accessible to connect to your wired devices. Wired speeds will be faster than Wi-Fi speeds. To get the fastest connection, connect your device to your network Wired speeds will be faster than Wi-Fi speeds. To get the fastest connection, connect your device to your network device with an Ethernet cable and make sure your computer is equipped with a gigabit-capable network card. device with an Ethernet cable and make sure your computer is equipped with a gigabit-capable network card. Want to see how fast youre going? Its easy to run a speed test. Want to see how fast youre going? Its easy to run a speed test. 1. Sign in to My Fiber at ber.google.com and select the Network tab. Network tab. 1. Sign in to My Fiber at ber.google.com ber.google.com and select the Network tab. Network 2. Click the Speed Test link at the bottom of the page. 2. Click the Speed Test link at the bottom of the page. For more information, visit support.google.com/ ber and search for "get the fastest Internet speed."
For more information, visit support.google.com/ ber and search for "get the fastest Internet speed."
For more information, visit support.google.com/ ber and search for "get the fastest Internet speed."
For information about your hardware devices, visit google.com/ ber/devices For information about your hardware devices, visit google.com/ ber/devices For information about your hardware devices, visit google.com/ ber/devices TIP TIP 2 2 Go wireless Go wireless Connect to Google Fiber throughout your home with your wireless network. While a wired connection can provide Connect to Google Fiber throughout your home with your wireless network. While a wired connection can provide near gigabit speeds, wireless speeds vary depending on your equipment and home set up. Here are some tips to near gigabit speeds, wireless speeds vary depending on your equipment and home set up. Here are some tips to get the most out of your Wi-Fi. get the most out of your Wi-Fi. Reduce the number of items placed directly next to or stacked on top of your Network Box. Reduce the number of items placed directly next to or stacked on top of your Network Box. Stay within range of your Network Box. The closer you are, the better the signal, resulting in faster speeds. Stay within range of your Network Box. The closer you are, the better the signal, resulting in faster speeds. Watch out for interference from other wireless devices like microwaves, baby monitors and cordless phones. Watch out for interference from other wireless devices like microwaves, baby monitors and cordless phones. Use a wireless device with an up-to-date 802.11n network adapter with the latest driver.*
Use a wireless device with an up-to-date 802.11n network adapter with the latest driver.*
FPO Network Name (SSID) Password 17002937-01 We recommend you write your network name and password on this Wi-Fi sticker and place it on your Network Box. We recommend you write your network name and password on this Wi-Fi sticker and place it on your Network Box.
*Search our Help Center for "802.11n" to nd out what wireless protocol your device is using, and "driver updates" to check for any
*Search our Help Center for "802.11n" to nd out what wireless protocol your device is using, and "driver updates" to check for any wireless driver updates. wireless driver updates. For more information about wireless speeds, visit support.google.com/ ber and search for "All About Wi-Fi."
For more information about wireless speeds, visit support.google.com/ ber and search for "All About Wi-Fi."
TIP TIP 3 3 Meet your on-screen guide Meet your on-screen guide uid uid e on your remote control. e on your remote control. on your remote control. on your remote control. As you explore the endless possibilities of Google Fiber TV, the on-screen guide is there to help you nd your way. As you explore the endless possibilities of Google Fiber TV, the on-screen guide is there to help you nd your way. Summon the guide at any time by pressing g Summon the guide at any time by pressing g Create a custom guide for every person in your home with their favorite channels by going to Apps & More >
Create a custom guide for every person in your home with their favorite channels by going to Apps & More >
Settings > Customize. Settings > Customize. Remote shortcuts:
Remote shortcuts:
Press Press Press Press Press Press Enter a number and then press Enter a number and then press buttons to scroll horizontally one page at a time. buttons to scroll horizontally one page at a time. buttons to scroll horizontally one page at a time. buttons to scroll horizontally one page at a time. to jump 12 hours forward or backward in the schedule. to jump 12 hours forward or backward in the schedule. to jump 12 hours forward or backward in the schedule. to jump 12 hours forward or backward in the schedule. to record the highlighted show. to record the highlighted show. to record the highlighted show. to record the highlighted show. or or or or or or or or to jump that many days forward or backward in the schedule. to jump that many days forward or backward in the schedule. to jump that many days forward or backward in the schedule. to jump that many days forward or backward in the schedule. or or or or For example, enter 3 and then press For example, enter 3 and then press to jump three days ahead. to jump three days ahead. to jump three days ahead. to jump three days ahead. Press prev to return to the current time. Press prev to return to the current time. to return to the current time. to return to the current time. Press info to display more detailed information about the highlighted show. to display more detailed information about the highlighted show. Press info to display more detailed information about the highlighted show. to display more detailed information about the highlighted show. Press e Press e xit to dismiss the on-screen guide and return the current show to full-screen. xit to dismiss the on-screen guide and return the current show to full-screen. TIP TIP 4 4 Discover new content, on demand Discover new content, on demand Google Fiber TV comes with an entire library of free video on demand (VOD) content including TV shows and movies, Google Fiber TV comes with an entire library of free video on demand (VOD) content including TV shows and movies, with many additional titles available to rent for a fee. Plus, discover even more content with access to Netflix*, with many additional titles available to rent for a fee. Plus, discover even more content with access to Netflix*, Vudu and YouTube straight from your TV. Vudu and YouTube straight from your TV. To watch on demand content:
To watch on demand content:
1. Press menu on your remote control. 1. Press menumenu on your remote control. 2. Select On Demand from the bottom of your screen. 2. Select On Demand from the bottom of your screen. 3. Select Genres, Movies, TV shows, or By Network By Network on the on the By Network On Demand menu. or or By Network 3. Select Genres, Movies, TV shows, or By Network on the On Demand menu. 4. Choose the show you want to watch. 4. Choose the show you want to watch. 5. Select Play Now (or Rent Now for paid content). 5. Select Play Now (or Rent Now for paid content). You can stop watching on demand content at any time by pressing the You can stop watching on demand content at any time by pressing the again later from wherever you left off. again later from wherever you left off. Rental fees vary and will be automatically added to your next monthly bill after you authorize the purchase. Rental fees vary and will be automatically added to your next monthly bill after you authorize the purchase. Rented content is available to watch for 24 or 48 hours, as indicated on the rental's detailed info page. Rented content is available to watch for 24 or 48 hours, as indicated on the rental's detailed info page. button on your remote control and start button on your remote control and start button on your remote control and start button on your remote control and start For more information, visit support.google.com/ ber and search for "on-screen guide."
For more information, visit support.google.com/ ber and search for "on-screen guide."
You can also search for "view channel line-up" to see what channels are currently available in your area. You can also search for "view channel line-up" to see what channels are currently available in your area. For more information, visit support.google.com/ ber and search for on demand. For more information, visit support.google.com/ ber and search for on demand.
*Viewing Netflix content requires a Netflix unlimited streaming membership.
*Viewing Netflix content requires a Netflix unlimited streaming membership. TIP TIPTIP 5 55 Record smarter Record smarter Record smarter To record what you're currently watching, press To record what you're currently watching, press To record a single show:
To record a single show:
on your remote control. To stop recording, press on your remote control. To stop recording, press on your remote control. To stop recording, press on your remote control. To stop recording, press again. again. again. again. 1. Use the on-screen guide or search for the show you want to record and navigate to the show's 1. Use the on-screen guide or search for the show you want to record and navigate to the show's Detailed Info screen. Detailed Info screen. 2. Select Record This or press 2. Select Record This or press 3. Update your Recording Options including whether to record only rst runs, reruns, or both. 3. Update your Recording Options including whether to record only rst runs, reruns, or both. while highlighting the show. while highlighting the show. while highlighting the show. while highlighting the show. Record an upcoming show from the on-screen guide by pressing Record an upcoming show from the on-screen guide by pressing To record a series:
To record a series:
. Set up Smart Recordings of TV series from the on-screen guide by pressing Set up Smart Recordings of TV series from the on-screen guide by pressing while highlighting the show. while highlighting the show. Or try scheduling a Smart Recording by keyword. Keywords can be your favorite actor, place, subject matter, Or try scheduling a Smart Recording by keyword. Keywords can be your favorite actor, place, subject matter, sports team and more. To set up a keyword Smart Recording:
sports team and more. To set up a keyword Smart Recording:
twice and selecting Smart Record twice and selecting twice and selecting twice and selecting Smart Record 1. Press menu and select DVR from the menu. Select Manage. Choose Recordings Manager. 1. Press menumenu and select DVR from the menu. Select Manage. Choose Recordings Manager. Recordings Manager. Recordings Manager 2. Select Create Keyword Smart Recording and enter a keyword. 2. Select Create Keyword Smart Recording and enter a keyword. 3. Set your recording options for the listed shows. 3. Set your recording options for the listed shows. 4. Select Exit to return to regular programming. 4. Select Exit to return to regular programming. 1. Use the on-screen guide or search and navigate to the Detailed Info screen for the TV series you want to 1. Use the on-screen guide or search and navigate to the Detailed Info screen for the TV series you want to record. Then select Smart Record. record. Then select Smart Record. 2. Select OK on the on con rmation screen or select Recording Options to make changes. OK on the on con rmation screen or select 2. Select OK on the on con rmation screen or select Recording Options to make changes. OK For more information, visit support.google.com/ ber and search for "record a show."
For more information, visit support.google.com/ ber and search for "record a show."
For more information, visit support.google.com/ ber and search for "record a show."
For more information, visit support.google.com/ ber and search for smart recording. For more information, visit support.google.com/ ber and search for smart recording. For more information, visit support.google.com/ ber and search for smart recording. TIP TIP 6 6 Search everything Search everything Search for your favorite shows using the on-screen guide, with voice search in the Google Fiber app, or by pressing Search for your favorite shows using the on-screen guide, with voice search in the Google Fiber app, or by pressing the on your Google Fiber Bluetooth remote. Google Fiber will search for content in the current on-screen guide, the on your Google Fiber Bluetooth remote. Google Fiber will search for content in the current on-screen guide, the video on demand library, your recorded content and, if activated, Netflix* and Vudu. the video on demand library, your recorded content and, if activated, Netflix* and Vudu. You can search for anything, including:
You can search for anything, including:
A movie or TV show title. A movie or TV show title. An actors name. An actors name. Your favorite sports team. Your favorite sports team. TIP TIP 7 7 Share the remote, but only when you want to Share the remote, but only when you want to With the Google Fiber app on your Android or iOS device, you can control any of your connected TVs, search for With the Google Fiber app on your Android or iOS device, you can control any of your connected TVs, search for your favorite shows, manage your DVR recordings and more. Fiber even allows you to watch certain shows live on your favorite shows, manage your DVR recordings and more. Fiber even allows you to watch certain shows live on your tablet from anywhere in your house. your tablet from anywhere in your house. And while you're exploring the Google Fiber app, make sure to try the voice search feature. Touch And while you're exploring the Google Fiber app, make sure to try the voice search feature. Touch you're searching for, and let the app fetch it for you. you're searching for, and let the app fetch it for you.
, speak what
, speak what You can also download the Google Fiber app for your other Android and iOS devices to use as additional remote You can also download the Google Fiber app for your other Android and iOS devices to use as additional remote controls. Just search for "Google Fiber" on Google Play or the App Store. Once you have the app installed, sign in controls. Just search for "Google Fiber" on Google Play or the App Store. Once you have the app installed, sign in with the same email address and password you use to sign in to My Fiber. with the same email address and password you use to sign in to My Fiber. For more information, visit support.google.com/ ber and search for search for content. For more information, visit support.google.com/ ber and search for search for content.
*Viewing Netflix content requires a Netflix unlimited streaming membership.
*Viewing Netflix content requires a Netflix unlimited streaming membership. For more information, visit support.google.com/ ber and search for TV mobile app. For more information, visit support.google.com/ ber and search for TV mobile app. TIP TIP 8 8 Store even more with Google Drive Store even more with Google Drive Manage your account Manage your account Manage your account TIP TIPTIP 9 99 With our Gigabit + TV service plan, you get an additional one terabyte of cloud storage on Google Drive. Upload With our Gigabit + TV service plan, you get an additional one terabyte of cloud storage on Google Drive. Upload your photos, videos, documents, and other important les to Drive and access or share them from anywhere your photos, videos, documents, and other important les to Drive and access or share them from anywhere on the web, in your home, at the of ce and on the go. With Google Drive, your les stay with you on your on the web, in your home, at the of ce and on the go. With Google Drive, your les stay with you on your computer, smartphone, and tablet. computer, smartphone, and tablet. Sign in to Google Drive at google.com/drive with the email address and password associated with your Google Sign in to Google Drive at google.com/drive google.com/drive with the email address and password associated with your Google Fiber account. Fiber account. Also, try Google Drive for your Mac/PC, an application that installs a folder on your computer that automatically Also, try Google Drive for your Mac/PC, an application that installs a folder on your computer that automatically syncs with your Google Drive on the web. syncs with your Google Drive on the web. Edit, rename and organize your les and drag them in and out of your folder. Then see the updates in My Drive Edit, rename and organize your les and drag them in and out of your folder. Then see the updates in My Drive as part of Google Drive on the web. as part of Google Drive on the web. Sign in to My Fiber at ber.google.com with the email address and password associated with your Google Fiber Sign in to My Fiber at ber.google.com ber.google.com with the email address and password associated with your Google Fiber account to manage all of your Fiber account settings. account to manage all of your Fiber account settings. And don't forget to check that email address regularly for important Fiber updates. And don't forget to check that email address regularly for important Fiber updates. My Fiber allows you to:
My Fiber allows you to:
Review account and service plan information. Review account and service plan information. Upgrade or downgrade your service plan. Upgrade or downgrade your service plan. Upgrade or downgrade TV packages. Upgrade or downgrade TV packages. Locate your support PIN. Locate your support PIN. Review monthly billing summaries. Review monthly billing summaries. View and update your payment method. View and update your payment method. Con gure your wireless network. Con gure your wireless network. Locate and change your Wi-Fi network name Locate and change your Wi-Fi network name and password. and password. For more information, visit support.google.com/drive For more information, visit support.google.com/drive You will need to enter your Google Account information to access My Fiber. You will need to enter your Google Account information to access My Fiber. You will need to enter your Google Account information to access My Fiber. To retrieve your Google Account password, visit google.com/accounts/recovery To retrieve your Google Account password, visit google.com/accounts/recovery To retrieve your Google Account password, visit google.com/accounts/recovery TIP TIP 10 10 Understand your Fiber bill Understand your Fiber bill Curious about how you're billed for Google Fiber? Here's a few things you should know:
Curious about how you're billed for Google Fiber? Here's a few things you should know:
Your bill covers the upcoming month of Google Fiber service (including any applicable construction fees and Your bill covers the upcoming month of Google Fiber service (including any applicable construction fees and taxes) and any one-time charges, such as video on demand purchases, accrued during the prior month. taxes) and any one-time charges, such as video on demand purchases, accrued during the prior month. Well email you a copy of your bill on the third of each month and automatically charge the primary credit or debit Well email you a copy of your bill on the third of each month and automatically charge the primary credit or debit card associated with your account for the full amount due 10 days later. card associated with your account for the full amount due 10 days later. Visit the Billing tab of My Fiber at ber.google.com to:
Visit the Billing tab of My Fiber at ber.google.com ber.google.com to:
Update your billing information. Update your billing information. Make a manual payment. Make a manual payment. Review your payment history. Review your payment history. Con rm a payment has been completed. Con rm a payment has been completed. For more information, visit support.google.com/ ber and search for "understand your bill."
For more information, visit support.google.com/ ber and search for "understand your bill."
NOTES NOTES NOTES NOTES Want even more information?
Want even more information?
Want even more information?
Visit support.google.com/ ber for more detailed information about Google Fiber. Visit support.google.com/ ber support.google.com/ ber for more detailed information about Google Fiber. Visit ber-community.com to nd answers quickly and help others. Visit ber-community.com ber-community.com to nd answers quickly and help others. Find us on Find us on Google+
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Facebook Facebook Facebook Twitter Twitter Twitter Twitter Twitter Questions? Were here for you. Questions? Were here for you. Questions? Were here for you. Call us Call us
(866) 777-7550
(866) 777-7550
(866) 777-7550 Open 24 hours a day, 7 days a week Open 24 hours a day, 7 days a week Email us or chat with us Email us or chat with us ber.google.com/support ber.google.com/support ber.google.com/support Fiber 1000 + TV Fiber 1000 + TV 2016 Google Fiber Inc. 2016 Google Fiber Inc. 17003105-01/0316 17003105-01/0316
1 2 3 | Users Manual 4 | Users Manual | 733.32 KiB | / November 08 2017 |
Remote Control Guide Toggles TV Box on/off Rewind Skips Back 15 seconds Jump Back Select Mute Toggles TV on/off Record Skips Forward 15 seconds Guide Moves Highlights Search Previous channels watched On/Off Record Your DVR still records even when the TV Box is turned off. Records the content you are watching. (Note that since everything you watch is recorded, this actually confirms that the DVR should keep recording and that it should continue recording that show, even if you stop watching it.) Also, schedules a program that is highlighted on the on-screen guide or info overlay to be recorded. Press it again to display recording options. Select Displays info about the current show while watching full-screen video. Rewind Rewinds the content you are watching. Does not work while paused. Quick Start Guide Kansas City | Summer 2016 TV tips Watch and Record A Record a show When viewing info about a show, select RECORD THIS or press the button on your remote. B C Record a Series Select SMART RECORD or press the button twice on your remote and select Smart Record. Recording Options Select RECORDING OPTIONS to update your recording preferences and options. Select On Demand on the main menu. Watch Video on Demand 3 1 4 2 Click on Movies, Genres, TV Shows, Rentals, By Network A C B Choose the show you want to watch. Select Play Now or Rent Now. Were here to help Our team is available by phone, email, or online chat 24 hours a day, 7 days a week. google.com/fi ber/support | (866) 777-7550 Your Fiber account Sign in to the Fiber website with your Google Account at google.com/fi ber to manage your Fiber settings. Account Review account information Upgrade or downgrade service plan View summary of service Locate support PIN Change service plan Add or remove optional TV packages Billing Review monthly billing summaries View and update payment method Network Confi gure wireless network Locate and change Wi-Fi password Run a speed test To locate your Google Account password, visit google.com/accounts/recovery 2016 Google Fiber Inc. All channels and video packages are subject to change without notice. Please review the Subscriber Agreement at google.com/fi ber/legal for additional terms and information about the Fiber 1000 + TV Plan. 1008378-01/0616 Channel Listings All channels available in HD and SD unless otherwise noted. SD Channel available in SD only ES Spanish language channel Download the latest version at google.com/fiber/channels As of July 2016. Channels and channel listing subject to change. AC 298 A&E 9 ABC (KMBC 9) 288 amc American Heroes Channel 340 333 Animal Planet 71 Antenna TV 408 AWE BBC America 287 112 BBC World News 355 BET 378 BET Gospel SD BET Jams SD 363 369 BET Soul SD 207 Big Ten Network 123 Bloomberg BlueHighways TV 376 431 Boomerang SD 76 Bounce TV (KMCI) SD 296 Bravo BTN2 623 624 BTN3 625 BTN4 131 C-Span 132 C-Span 2 C-Span 3 133 351 Cartoon Network 5 CBS (KCTV 5) 202 CBS Sports Network Centric 356 348 Chiller 346 Cloo SD 374 CMT CMT MusicSD 375 121 CNBC 122 CNBC World SD 101 CNN CNN en Espanol SD ES 462 111 CNN International SD 350 Comedy Central 393 Cooking Channel HD 98 Cozi TV (KSHB) Crime & Investigation 345 CTN 451 DH 337 Destination America 330 Discovery Channel 474 Discovery en Espanol SD ES Discovery Familia SD ES 477 Discovery Family Channel 426 335 Discovery Life Channel 427 Disney 429 Disney Jr. 428 Disney XD 394 DIY 406 E! Entertainment 342 El Rey 81 Escape TV 210 ESPN 214 ESPN2 212 ESPN Classic SD 215 ESPN Deportes ES 211 ESPNews 213 ESPNU HD 405 Esquire 456 EWTN 497 EWTN en Espanol SD ES 392 Food Network 4 FOX (WDAF 4) 120 Fox Business News 470 Fox Deportes ES 464 Fox Life SD ES 119 Fox News Channel 208 Fox Sports 1 Fox Sports 2 209 Fox Sports Midwest Plus 206 286 Freeform 205 FS Kansas City 105 Fusion FX 282 281 FX Movie Channel 283 FXX FYI 299 GAC: Great American Country 373 467 Galavisin ES 249 Golf Channel 82 Grit TV GSN: Game Show 352 Hallmark Channel 291 Hallmark Movies 292
& Mysteries HGTV Hillsong Channel History HLN HSN HSN2 IN IFC INSP Investigation Discovery 391 454 329 102 15 16 301 455 339 ION (KPXE 50) 50 ION Life (KPXE) SD 78 JBS 459 JLTV 458 JUCE-TVSD 453 KCK Community College 146 KCK Government Access SD 141 KCK Public Schools 145 KCMO Government Access SD 142 74 KCPT Create 38 KMCI 38 10 KSMO TV KUKC (Univision 48) SD 48 80 LAFF-TV 399 Lifetime 400 LMN LOGO 295 401 LRWSD 72 Me-TV (KMBC) SD 322 Military History SD 217 MLB Network MSNBC 103 361 MTV2 360 MTV 362 MTV Hits SD MTV Live 370 364 MTV Tr3s SD 365 MTVU SD 79 MundoMax (KSMO) ES NASA 321 473 Nat Geo Mundo SD ES 326 Nat Geo WILD National Geographic 327 Channel NBC (KSHB 41) 13 NBC Sports Extra Time 1 610 NBC Sports Extra Time 2 611 NBC Sports Extra Time 3 612 NBC Sports Extra Time 4 613 NBC Sports Extra Time 5 614 NBC Sports Extra Time 6 615 NBC Sports Extra Time 7 616 NBC Sports Network 203 487 NBC Universo ES 219 NFL Network 422 Nick2 SD 421 Nickelodeon Nick Jr. 425 423 Nicktoons OT 413 Outdoor Channel 304 Ovation 334 OWN: Oprah Winfrey 404 Oxygen 19 PBS (KCPT 19) SD 73 PBS Encore (KCPT 2) SD 294 Pivot 77 Qubo (KPXE) SD 17 QVC 331 Science Channel 216 SEC Network 617 SEC Overflow 1 618 SEC Overflow 2 452 Smile of a Child 320 Smithsonian Channel 341 Spike TV 415 Sportsman Channel 430 Sprout 300 SundanceTV 349 Syfy 450 TBN 498 TBN Enlace ES TBS 284 TCM: Turner Classic Movies 289 Teen Nick SD 424 461 Telemundo SD ES 29 The CW (KCWE 29) 457 The Word Network This-TV (KCWE) SD 75 332 TLC 285 TNT 390 Travel Channel truTV 297 TV Land 290 UZ UniMas ES Univision Deportes ES USA Velocity VH1 VH1 Classic SD Viceland WDAF Antenna TV Weather Channel WeTV WGN Network YouToo America 480 468 280 336 368 367 328 71 99 402 303 344 Premium & Sports Packages Sign in to the Fiber website at google.com/fiber or call (866) 777-7550 to add or remove Premium & Sports Packages.
* Channel included in a Premium Package available at additional cost Sports Package is a limited offering 539 Starz Comedy East*
541 Starz Edge East*
547 Starz Encore East*
548 Starz Encore West*
549 Starz Encore Action East*
Starz Encore Black East*
551 Starz Encore Classic East* 557 Starz Encore Classic West* 558 Starz Encore Espanol 553 East*SD ES Starz Encore Family East*SD 555 Starz Encore Family West*SD 556 Starz Encore Suspense 559 East*
Starz Encore Westerns East*SD Starz Encore Westerns West*SD Starz in Black East*
Starz Kids & Family East*
543 545 562 561 Cinemax 5-StarMax East*
ActionMax East*
ActionMax West*
Cinemx East* ES Max East*
Max West*
MoreMax East*
MoreMax West*
MovieMAX*
OuterMax East*
ThrillerMax East*
ThrillerMax West*
Family Package Aspire*
Baby First*
BabyTV*
FidoTV*
Showtime Family East*
Showtime Family West*
UP*
UP Faith & Family*
HBO HBO East*
HBO West*
HBO2 East*
HBO2 West*
HBO Comedy East*
HBO Comedy West*
HBO Family East*
HBO Family West*
HBO Latino East* ES HBO Latino West* ES HBO Signature East*
HBO Signature West*
HBO Zone East*
HBO Zone West*
Latino Package Bandamax*SD ES De Pelicula*SD ES De Pelicula Clasico*SD ES FOROtv*SD ES GolTV Espanol* ES 594 588 589 593 584 585 586 587 592 595 590 591 435 433 432 436 518 519 434 VOD 570 571 572 573 580 581 576 577 578 579 574 575 582 583 490 484 485 463 471 History en Espanol *SD ES hTV channel* ES Infinito*SD ES PixL en Espanol* ES Ritmoson Latino*SD ES Telehit* ES Univision tlnovelas*SD ES Movies Package Flix East*
Flix West*
IndiePlex*
MGM*
MoviePlex*
PixL*
Reelzchannel*
RetroPlex*
Shorts*
Sony Movie Channel*
Universal*
UP Faith & Family*
475 488 481 607 491 492 493 530 531 565 601 563 606 605 567 603 600 602 VOD SHOWTIME 530 Flix East*SD 531 Flix West* SD 524 SHO2 East *
525 SHO2 West *
512 Showcase East*
Showcase West*
513 SHOWTIME Beyond East* 514 SHOWTIME Beyond West* 515 SHOWTIME East*
510 SHOWTIME Extreme East* 516 SHOWTIME Extreme West* 517 SHOWTIME Family East* SD 518 SHOWTIME Family West* SD 519 520 SHOWTIME Next East *
SHOWTIME Next West*
521 SHOWTIME West*
511 SHOWTIME Women East* 522 SHOWTIME Women West* 523 The Movie Channel East*
526 The Movie Channel Extra 527 East *
The Movie Channel Extra 528 West*
The Movie Channel West*
529 220 Sports Package ESPN Goal Line/
Buzzer Beater*
Fox College Sports Atlantic*SD 226 Fox College Sports Central*SD 227 Fox College Sports Pacific*SD 228 225 Fox Soccer Plus*
266 Fox Sports Arizona*
Fox Sports Detroit*
265 260 Fox Sports Florida*
264 Fox Sports Ohio*
271 Fox Sports San Diego*
Fox Sports South*
262 263 Fox Sports Southeast*
268 Fox Sports Southwest*
261 Fox Sports Sun*
Fox Sports West*
269 273 Fox Sports Wisconsin*
243 GolTV English*SD 230 Longhorn Network*
MavTV*
275 218 MLB Network Strike Zone*
223 NFL RedZone*
251 One World Sports*
Outside TV*
255 236 PAC-12 Arizona*
232 PAC-12 Bay Area*
233 PAC-12 Los Angeles*
PAC-12 Mountain*
237 231 PAC-12 Network*
234 PAC-12 Oregon*
235 PAC-12 Washington*
Prime Ticket*
270 259 TVG2*SD 258 TVG Network*SD 256 World Fishing Network*
YES Network*
272 STARZ IndiePlex*
MoviePlex*
RetroPlex*
Starz East*
Starz West*
Starz Cinema East*
565 563 567 535 536 537
1 2 3 | Users Manual 5 | Users Manual | 105.46 KiB | / November 08 2017 |
For important safety and other detailed information about your hardware devices, visit google.com/fiber/devices 1019628-01/0117
1 2 3 | Users Manual 6 | Users Manual | 44.06 KiB | / November 08 2017 |
FCCID:A4RGFHD254 Googleprovidesthefollowingdocumentwiththeproducttoenduser. FiberHardwareCard Thisdocumentprovidesalinktoawebsite:google.com/fiber/devices Fromthissite,theusermanualcanbefound.
(06)GFHD254usermanual Thefollowingdocscanalsobefoundthewebsite E02158021FiberOOBEFiber1000TVUpdates_17003105010316v03 E02175700FiberKCChannelStarterGuidesRefresh_RollFold100837801_0616Web Thesedocumentswillbeavailableonthiswebsiteoncetheshorttermconfidentialityends.
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2017-02-13 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
2 | 2402 ~ 2480 | DTS - Digital Transmission System | ||
3 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 | Effective |
2017-02-13
|
||||
1 2 3 | Applicant's complete, legal business name |
Google LLC
|
||||
1 2 3 | FCC Registration Number (FRN) |
0020499539
|
||||
1 2 3 | Physical Address |
1600 Amphitheatre Parkway
|
||||
1 2 3 |
Mountain View, CA
|
|||||
1 2 3 |
United States
|
|||||
app s | TCB Information | |||||
1 2 3 | TCB Application Email Address |
s******@nts.com
|
||||
1 2 3 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 3 | Grantee Code |
A4R
|
||||
1 2 3 | Equipment Product Code |
GFHD254
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 | Name |
J******** M********
|
||||
1 2 3 | Telephone Number |
650-2********
|
||||
1 2 3 | Fax Number |
1-650********
|
||||
1 2 3 |
j******@google.com
|
|||||
app s | Technical Contact | |||||
1 2 3 | Firm Name |
National Technical Systems - Silicon Valley
|
||||
1 2 3 | Name |
M****** H****
|
||||
1 2 3 | Physical Address |
41039 Boyce Road
|
||||
1 2 3 |
Fremont, California 94538
|
|||||
1 2 3 |
United States
|
|||||
1 2 3 | Telephone Number |
510 5********
|
||||
1 2 3 | Fax Number |
510 4********
|
||||
1 2 3 |
s******@nts.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 08/11/2017 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 2 3 | DTS - Digital Transmission System | |||||
1 2 3 | NII - Unlicensed National Information Infrastructure TX | |||||
1 2 3 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | 4K wireless TV box | ||||
1 2 3 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 | Modular Equipment Type | Does not apply | ||||
1 2 3 | Purpose / Application is for | Original Equipment | ||||
1 2 3 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 | Grant Comments | Output power listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and not be co-located with any other transmitters except in accordance with FCC multi-transmitter product procedures. | ||||
1 2 3 | Output power listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and not be co-located with any other transmitters except in accordance with FCC multi-transmitter product procedures. Device is a 802.11a/n/ac device with 4x4 Spatial Multiplexing MIMO configuration as described in this filing. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. This device has 20, 40 and 80 MHz bandwidth modes. | |||||
1 2 3 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 | Firm Name |
National Technical Systems
|
||||
1 2 3 | Name |
D**** B******
|
||||
1 2 3 | Telephone Number |
510-5********
|
||||
1 2 3 | Fax Number |
510 5********
|
||||
1 2 3 |
d******@nts.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0038000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0040000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15E | 38 CC MO | 5180 | 5240 | 0.12 | |||||||||||||||||||||||||||||||||||
3 | 2 | 15E | 38 CC MO | 5745 | 5825 | 0.28 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC