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User Manual | Users Manual | 1.47 MiB | September 10 2012 | |||
1 2 | Cover Letter(s) | September 10 2012 | ||||||
1 2 | Cover Letter(s) | September 10 2012 | ||||||
1 2 | External Photos | September 10 2012 | ||||||
1 2 | Internal Photos | September 10 2012 | ||||||
1 2 | ID Label/Location Info | September 10 2012 | ||||||
1 2 | Cover Letter(s) | September 10 2012 | ||||||
1 2 | Test Report | September 10 2012 | ||||||
1 2 | Test Setup Photos | September 10 2012 | ||||||
1 2 | RF Exposure Info | September 10 2012 |
1 2 | User Manual | Users Manual | 1.47 MiB | September 10 2012 |
Grandstream Networks, Inc. GXV3175 V2 IP Multimedia Phone Grandstream Networks, Inc. GXV3175 USER MANUAL Updated : 3/2012 GXV3175 User Manual Index WELCOME ..................................................................................................6 GXV3175 OVERVIEW....................................................................................................................6 PRODUCT OVERVIEW ...............................................................................8 INSTALLATION ......................................................................................... 11 EQUIPMENT PACKAGING ................................................................................................................. 11 SAFETY COMPLIANCES............................................................................................................. 11 WARRANTY .................................................................................................................................12 CONNECTING THE GXV3175 IP MULTIMEDIA PHONE...................................................................12 WALL MOUNT..............................................................................................................................13 PHONE STAND ............................................................................................................................13 CONNECTING THE GXV3175 IP MULTIMEDIA PHONE............................................................14 WELCOME SETUP GUIDE..........................................................................................................14 MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE ......................................................17 USING THE GXV3175 IP MULTIMEDIA PHONE......................................18 LCD......................................................................................................................................................18 MULTIPLE SIP ACCOUNTS AND LINES............................................................................................23 HANDSET, SPEAKER AND HEADSET MODE...................................................................................24 MAKING A CALL..................................................................................................................................24 DURING CALLS ..................................................................................................................................27 ANSWERING CALLS ...................................................................................................................27 CALL FUNCTION OPTIONS........................................................................................................29 CALL HOLD..................................................................................................................................30 CALL TRANSFER ........................................................................................................................31 3-WAY CONFERENCE ................................................................................................................33 VOICEMAILMESSAGE WAITING INDICATION...................................................................34 MUTE............................................................................................................................................34 KEYPAD INPUT...................................................................................................................................35 CALL FEATURES .....................................................................................36 GXV3175 WEB CONFIGURATION INTERFACE......................................37 ACCESSING THE WEB CONFIGURATION PAGES ..........................................................................38 Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 DEFINITIONS ......................................................................................................................................38 STATUS PAGE DEFINTIONS ......................................................................................................39 ADVANCED SETTINGS PAGE DEFINITIONS ............................................................................40 MAINTENANCE PAGE DEFINITIONS.........................................................................................42 SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS............................................................49 SAVING THE CONFIGURATION CHANGES......................................................................................54 REBOOTING FROM REMOTE LOCATIONS......................................................................................54 CUSTOMIZING THE GXV3175 IP MULTIMEDIA PHONE ........................55 XML GUI CUSTOMIZATION GUIDE ...................................................................................................55 GMI GUIDE..........................................................................................................................................55 SOFTWARE UPGRADE............................................................................56 UPGRADE VIA MENU.........................................................................................................................56 UPGRADE VIA WEB BROWSER CONFIGURATION PAGE..............................................................56 NO LOCAL TFTP SERVERS...............................................................................................................57 RESTORE FACTORY DEFAULT SETTINGS............................................57 RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU .....................................................57 RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE ..................................58 EXPERIENCING THE GXV3175 MULTIMEDIA PHONE ..........................59 TABLE OF TABLES GXV3175 USER MANUAL Table 1 :Key Features ...................................................................................................................................8 Table 2: GXV3175 Hardware Specification...................................................................................................8 Table 3: GXV3175 Technical Specifications..................................................................................................8 Table 4: GXV3175 Ports and Interface .......................................................................................................12 Table 5: LCD Icon Definition........................................................................................................................21 Table 6: GXV3175 Dialpad Definition..........................................................................................................23 Table 7: GXV3175 Call Function Description..............................................................................................30 Table 8: GXV3175 Keypad Definition..........................................................................................................35 Table 9 :GXV3175 Call Features ................................................................................................................36 Table 10: GXV3175 Audio/Video Codec Feature Code ..............................................................................36 Grandstream Networks, Inc. GXV3175 USER MANUAL Page 3 of 60 Updated : 3/2012 WELCOME Thank you for purchasing Grandstream GXV3175 IP Multimedia Phone. GXV3175 IP Multimedia Phone represents the future in personal IP multimedia communication as the ultimate desktop multimedia phone. You will experience a brand-new exploration with GXV3175s 7 touch screen color LCD, plug-and-play access to free real-time video/voice call, always-on Internet web entertainment and social networking applications. This user manual is designed to help you configure and manage GXV3175 IP Multimedia Phone. Besides demonstrating how to install the unit with ease, this manual will explain how to fully utilize the entire phones voice and video call features like conference call, direct IP call as well as explore all the built-in feature-rich multimedia applications such as YouTube, Google Voice, Flickr and more. GXV3175 OVERVIEW The GXV3175 is an ideal desktop IP multimedia phone highlighting 7 touch screen color LCD, tilt capable Grandstream Networks, Inc. GXV3175 USER MANUAL Page 4 of 60 Updated : 3/2012 1.3M CMOS camera, integrated Wifi, comprehensive auxiliary ports, feature-rich web applications with novel streamline design and modeling. It supports a high quality selection of audio codecs and is compatible with the H.264/H.263/H.263+ video codec. The advanced telephony and video features, interoperability with 3rd party SIP products and ease of use make it an innovative and unique IP multimedia device for both enterprise and consumer users. Once the GXV3175 is plugged into the broadband Internet connection, you can begin to make video calls with impressive clarity and enjoy other features of the multimedia phone including:
Integrated web browser for one-touch access to personalized RSS feeds of real-time online information services (news videos, stock and currency updates, weather forecasts and etc.) Access to thousands of Internet radio stations and popular online music networks such as Last.fm Access to social networking sites such as Google Voice and web photo albums like Yahoo Flickr Access to streaming Internet entertainment sites including YouTube and Movie Trailer Access to more than 6 built-in games featuring the touch screen operation Digital Photo Frame Full duplex speakerphone Ability to project video onto TV CAUTION: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. This document is subject to change without notice. The latest electronic version of this user manual is available for downloading here:
GXV3175 User Manual(Download) Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the written permission of Grandstream Networks, Inc. is not permitted. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 5 of 60 Updated : 3/2012 Table 1: Key Features Open Compatible Standards Interfaces Extraordinary Audio Quality Extraordinary Video Quality Advanced Video Features PRODUCT OVERVIEW SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS
(A record and SRV), DHCP, PPPoE, TFTP, NTP. 2 x 10/100Mbps Ethernet Ports with integrated PoE2 x USB2.0port 3.5mm stereo headset port, SD Card slot, built-in WiFi(b/g/n). Advanced DSP for audio, Silence Suppression, VAD, CNG, AEC and AGC. Real-time video H.263/H.263+ and H.264 codec even when operating under low bandwidth (32kbps-1Mbps). 7 resistive touch screen LCD with 800 x 480 resolution, 45 degree rotating lens (perpendicular), Advanced VGA lens, auto focus, auto exposure, zoom
, Camera Block, in and zoom out (2x optical 2x digital) PIP(Picture-in-Picture) and still picture capture/store. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 6 of 60 Updated : 3/2012 Application Features
- Traditional audio features: Caller ID, Call Waiting, Call Holding, Call Transfer, Three-way Conference, Do-Not-Disturb, Mute, Automatic dial.
- Application features: Built-in Web Browser, RSS News, Weather Forecast, Internet Radio, Media Player, Picture Viewer, Games, Calculator, Alarm clock, File Manager, Youtube, Google Voice, Facebook, Twitter and etc. Table 2: GXV3175 Hardware Specification Ethernet Port LCD Camera Auxiliary Ports Exterior Universal Power Supply Dimension Weight Operating Temperature Humidity Compliance Table 3: GXV3175 Technical Specifications Lines Protocol Support Display Network Interfaces Device Management Provisioning Dual switched 10M/100M auto-sensing Ethernet ports. 800 x 480 resistive touch screen LCD. Tilt Capable 2.0M pixel CMOS camera with privacy shutter (VGA). RCA Type Stereo and Media output port, 3.5mm stereo headset port, 2 x USB port, SD card slot. Black ABS plastic, Flat Panel with 1 x home button, two-angle stand. Input: 100-240V AC Output: 12V DC, 1.5A US/Euro/UK/Australian style plug available. 243.5mm x 168mm x 36mm. 1.04kg (phone with handset and stand), 1.95kg (package weight). 32F - 104 F/0C - 40C. 10%-90% Non-Condensing. FCC/CE/C-Tick. Three individual SIP accounts. SIP 2.0, UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP/SNTP, TFTP. 7 resistive touch screen LCD with 800 x 480 resolution. Dual switched 10M/100M auto-sensing Ethernet ports, 2 x USB 2.0 port, 1 x audio/video output port (to synchronize output video to TV), stereo headset jack. Layer 2 QoS (IEEE 802.1p/Q tagging-VLAN) and Layer 3 QoS (ToS, DiffServ, MPLS), web interface or via secure (AES encrypted) central configuration file for mass deployment, auto/manual provisioning system, remote software (TFTP/HTTP/HTTPS) upgrade for deployed devices including those behind NAT/firewall.
- Support for automatic NAT/firewall traversal and remote automatic software upgrade and security, providing end-users with zero configuration and true plug-and-play functionality.
- Support for remote configuration monitoring and syslog. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 7 of 60 Updated : 3/2012 Audio Features Video Features Call Handling Features Caller IDPrivacy Firmware Upgrade Advanced Server Features Security
- Configuration through LCD, web browser or an external configuration file.
- Support for IETF STUN NAT traversal and symmetric RTP, Static IP or DHCP.
- HD handset and full duplex speaker, advanced DSP.
- Supports G.723.1, G.729A/B,G.711/A (PCMU/PCMA), G.726-32,G.722, GSM-FR, L15-256 DTMF (In-audio, RFC2833, SIP Info); Silence suppression, VAD, CNG, AGC, masking for packet loss/delay; AEC, AGC for Speaker; jitter buffer protocol.
- Support for Jitter Buffer delay and packet loss concealment to enhance audio and video quality.
- Support for H.263/H.263+ and H.264 real-time video codecs (WQVGA, QQVGA, QCIF, QVGA, WQVGA, CIF, VGA, 4CIF) up to 30frames/sec, which ensures high quality video transmission even under low bandwidth conditions (32kbps-1Mbps).
- 7 resistive touch screen LCD with 800 x 480 resolution, 45 degree rotating lens (perpendicular), advanced VGA CMOS camera and sensor.
- Anti-flickering of images, auto focus, auto exposure, zoom (2x optical 2x digital ), PIP(Picture-in-Picture) , audio mute, camera block, call log, video phone book, screensaver, still picture capture/store (VGA) and visual voice message indicator. Caller ID, call waiting ID, call waiting/flash, call transfer, call holding, call forwarding, Do-Not-Disturb, three-way conference, redial, automatic dialing on off-hook, automatic answering, call records, volume control, voice message waiting tone, switchable handset/headset/speaker during call. Private header support for anonymous calls.
- Configuration file authentication (before accepting changes).
- TFTP/HTTP/HTTPS upgrade support, allows users to specify different URLs for the server to download from. DNS SRV support, SIP server failure transfer, message waiting indicator and custom screensaver.
- MD5 and MD5-sess DIGEST encoding and authentication.
- Security protection: SIP over TLS and SRTP.
- Support for TR-069.
- Support for OpenVPN for increased security and control. indicator, downloadable custom ring Grandstream Networks, Inc. GXV3175 USER MANUAL Page 8 of 60 Updated : 3/2012 INSTALLATION EQUIPMENT PACKAGING This GXV3175 package contains:
1. One (1) GXV3175 Phone Main Case with One (1) Stylus inserted in the back 2. One (1) Handset 3. One (1) Quick Start Guide 4. One (1) Headset Dongle 5. One (1) Ethernet Cable 6. One (1) Phone Cord 7. One (1) 12V Power Adapter 8. One (1) Phone Stand 9. One (1) Wall Mount 10. One (1) TV VGA Adapter Cable Figure 1: GXV3175 Equipment Packaging SAFETY COMPLIANCES GXV3175 complies with FCC/CE/C-Tick safety standards. The power adapter of GXV3175 is compliant with the UL standard. Please use the universal power adapter provided with the GXV3175 package only. Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.3.40 Page 9 of 60 Updated : 11/2011 The manufacturers warranty does not cover damages to the phone caused by unsupported power adapters. WARRANTY If GXV3175 was purchased from a reseller, please contact the company the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification. WARNING: Use the power adapter provided with the phone. Do not use a different power adapter as this may damage the phone. This type of damage is not covered under warranty. CONNECTING THE GXV3175 IP MULTIMEDIA PHONE Table 4: GXV3175 Ports and Interface Item Name Home Button Camera 1 2 3 Ethernet Port 4 5 6 7 Network Ethernet Port Power Jack RJ11 Jack Camera Adjust Wheel Figure 2: GXV3175 Ports and Interface Description Press Home button to navigate to main screen 1.3M pixel adjustable CMOS camera with privacy shutter 10/100Mbps RJ-45 port connecting to PC 10/100Mbps RJ-45 port connecting to Ethernet 12V DC Power connector port Phone handset connector port Scroll the wheel to turn on/off the camera;
Grandstream Networks, Inc. GXV3175 USER MANUAL Page 10 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 8 9 Stylus USB Port 10 SD Card Slot 11 HDMI 12 Headset Jack Adjust the camera position and lens angle Stylus for touch screen (optional) USB devices may be connected via the USB port. For example, you can connect a USB flash drive to save captured pictures and plug in USB keyboard or mouse for the built-in web browser SD card could be inserted in for picture/music/video files storage High-Definition Multimedia Interface 3.5mm stereo headset connector port WALL MOUNT GXV3175 has two slots on the back of the phone for wall mounting convenience. (See Figure 3) Figure 3: Wall Mount for GXV3175 PHONE STAND GXV3175 can also be placed on the table or desk via the phone stand. (See Figure 4) There are two positions for the stand on the back of the phone with each position supporting a different angle. Figure 4: Phone Stand for GXV3175 Grandstream Networks, Inc. GXV3175 USER MANUAL Page 11 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 CONNECTING GXV3175 IP MULTIMEDIA PHONE Figure 5: Connecting the GXV3175 WELCOME SETUP GUIDE After the GXV3175 completes the touch screen collaboration a welcome screen will appear that will allow the user to access the Setup Guide. In this Setup Guide, a user can configure account information, network settings, and upgrade settings. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 12 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Figure 6: Setup Guide Welcome Screen After hitting Next, the user will reach the Account Settings screen. By default, the IPVideoTalk account is set to Account 1 slot. Users may choose to remove this account by inputting their own account information, or keep this account and select Create one more account to create a new account. The GXV3175 allows up to 3 accounts. Figure 7: Setup Guide Account Settings The following screen that appears is the Network settings. Here the user can select between DHCP, Grandstream Networks, Inc. GXV3175 USER MANUAL Page 13 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 PPPoE, or Static IP. Figure 8: Setup Guide Network Settings After pressing Next, the user will be brought to the Upgrade Settings. This section allows the user to choose where the phone will send upgrade requests to as well as configuration requests. The Automatic Upgrade field allows the user to specify how often the phone should check for firmware/configuration. Figure 9: Setup Guide Upgrade Settings Once completed with all the Setup Guide steps, the user will be prompted to reboot the phone so that changes can take effect immediately. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 14 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Figure 10: Quick Setup Guide Completion MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE GXV3175 offers users the ability to send and receive free lifetime video calling to other GXV3175/GXV3140 on the IPVideoTalk network. Once the GXV3175 is connected, video calls can be made using Grandstreams configuration peer-to-peer SIP technology and IPVideoTalk service. To place the first video call, complete the following three simple steps:
1) Connect the handset, network cable and power adapter to the GXV3175 using the methods described above. After the phone boots up and obtains an IP address through DHCP, it will attempt to register to the IPVideoTalk network. When the user boots the phone for the first time, Account 1 will be registered to the IPVideoTalk server with a provisioned extension number 810xxxx. If the registration is successful, the IPVideoTalk text on the LCD will turn green and an assigned IPVideoTalk number (810xxxx) specific to this phone will be displayed. At this point, the phone is ready for making and receiving video calls over the IPVideoTalk network. 2) 3) Tap on the account (See Figure 11) in the touch screen then the dial pad will show up for on-hook dialing. Dial the number of any other phone registered on the IPVideoTalk network and press Video Call or Audio Call button in the dial pad. If the user has purchased more GXV3175/GXV3140 IP Multimedia phones, these phones are able to establish video calls between each other and the user will immediately experience the plug and play nature of the GXV3175. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 15 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Figure 11: Select IPVideoTalk account in the marked area to make first call USING THE GXV3175 IP MULTIMEDIA PHONE LCD When the phone is idle, the LCD screen will look similar to Figure 9. (The account and IP address may be different from case to case, depending on the network environment and the settings.) Figure 12: GXV3175 LCD Idle Screen Grandstream Networks, Inc. GXV3175 USER MANUAL Page 16 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Users could hold and drag on the center area of the main screen then slide from right to left to switch the screen to view the different desktop widgets in the four screens. In the left hand side of the status bar, there are four (4) green tabs indicating the current page of the screen. Figure 13 shows the screen that displays weather and currency information. Figure 13: LCD IDLE screen displaying Weather and Currency Information Move around all the way to left to switch to screen that displays News Videos and Stock information. See Figure 14. Figure 14: LCD Idle screen displaying News Videos and Stock information Switch again to the last screen that shows Calendar and RSS News. See figure 15. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 17 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Figure 15: LCD Idle screen displaying Calendar and RSS News In Figure 15, on the button menu of each screen, users could select Menu to access the full menu, select Phone icon to make call, select PIP/News Videos/Youtube/Internet Radio/Brower to access the corresponding applications. If the users press button on the left, new widgets which include Info, Weather, RSS News, Contacts and Internet Radio will be available to open and display in the main screen.
(See Figure 16) Figure 16: Open new widget in Idle screen Users may close/configure the widget by holding the finger on the widget area until close/setting options show up on the right (Marked in Figure 17). Grandstream Networks, Inc. GXV3175 USER MANUAL Page 18 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Figure 17: Close/Configure the widget in Idle screen By selecting the right hand side area of the status bar, users will be able to set the phones status in the popped out dropdown list. See Figure 18. Figure 18: LCD Idle screen displaying status bar settings Table 5: LCD Icon Definition Type Network Call Related Icon Definition Connected to the network Account 1 Auto Answer Failed to connect to the network Note Grandstream Networks, Inc. GXV3175 USER MANUAL Page 19 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Ring Volume Phone Status Audio Output WiFi Message Applications External devices Account 2 Auto Answer Account 3 Auto Answer Account 1 Call Forward Account 2 Call Forward Account 3 Call Forward The headset is in use and is off hook. The headset is plugged in. The phone is on speaker. The handset is off hook. WiFi signal strength, ranging from 0 to 4 Ring volume, ranges from 0-9 Camera disabled. Do-Not-Disturb (DND) Missed Call. Unread message Message box is full Unread text message. Alarm clock Background running program SD card USB flash drive. USB keyboard USB mouse If call forward is on: unconditional forward, forward when busy or forward on no answer. The icon is displayed at the right hand side of the status bar The icon is displayed at the center of the status bar MULTIPLE SIP ACCOUNTS AND LINES Grandstream Networks, Inc. GXV3175 USER MANUAL Page 20 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Figure 19: GXV3175 Dial Pad Table 6: GXV3175 Dial Pad Definition Item Definition 1 2 3 4 5 6 7 8 9 Line/Account selection. Three independent SIP accounts may be configured, and the Line options can be used to choose the line/account for audio/video call. Account option. Dropdown list will show all the registered account for selection. Call option. Dropdown list will show three types of call: Call, Paging and IP Call for direct IP Cal. Audio output. Three types of audio output are available: speaker, handset and headset. Call volume. Press to turn down or press to turn up the volume. Standard keypad. Delete input number. Press to delete the input number when dialing out. Contacts. Press to open contact list. Call History. Press to open call history. 10 Message. Press to open message box. 11 12 Voice Mail. Press to access voice mail box. BLF. Press to access BLF. The GXV3175 supports up to 3 independent SIP accounts. Each account may have separate SIP servers, usernames and NAT configurations. The registered account will display in the idle screen by default. When Grandstream Networks, Inc. GXV3175 USER MANUAL Page 21 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 the phone is off-hook, users could press Line1/Line 2/Line 3 or the account option in the dial pad shown in Figure 19 to switch between different SIP accounts. Incoming calls through the three accounts will try to use the corresponding line. If this line is busy, the green icon for the corresponding line will become red. When a call comes in and the line is busy, the next idle line will be used. HANDSET, SPEAKER AND HEADSET MODE The GXV3175 allows users to switch from handset to speaker or headset by pressing corresponding icons shown in Dial Pad (Table 6, Item 5). If headset is plugged in, the headset icon will be activated to select. MAKING A CALL There are several ways to make a call. 1. By selecting account displayed in idle screen Users could press the account area displayed in idle screen to make a call via the selected account. In idle screen, select the registered account by touching the marked area in Figure. The dial pad will show up with the selected account. Dial the number and press Audio Call or Video Call to dial out. Or press Redial for the last dialed number. Figure 20: Making a call by select account displayed in idle screen 2. By Phone in idle screen Grandstream Networks, Inc. GXV3175 USER MANUAL Page 22 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 In idle screen, select the Phone icon in the bottom menu. The dial pad will show up with dial tone. Dial the number and press Audio Call or Video Call to dial out. Or press Redial for the last dialed number. 3. By taking handset off hook Users will be able to make a call when the phone is idle or running other applications by taking the handset off hook. Take the handset off hook then the dial pad will show up with dial tone. Select line/account. Press Redial or dial the number and press Audio Call/Video Call to dial out. 4. By Call History Access the Phone Menu by pressing MENU icon in idle screen, and then select Call history. The LCD monitor will display All calls, Received calls, Dialed calls and Missed calls. Select the call history that you wish to view. Press to dial the selected number. (See figure 21) Figure 21: Dial by Call History 5. By Contacts Access the Phone Menu by pressing MENU icon in idle screen, and then select Contacts. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 23 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Or choose Contacts icon in dial pad to access contact list. The LCD monitor will display the contact list. Scroll to the contact to be dialed. Press to call the select contact. The primary number of the contact will be dialed out. See Figure 22. Figure 22: Dial by Contact List If selecting the contact for full contact information, there will be four numbers available to dial out: Home, Work, Mobile and Fax. Press to dial the corresponding number. See Figure 23. Figure 23: Dial by Contact List more contact information 6. By Contact Favorite in idle screen Grandstream Networks, Inc. GXV3175 USER MANUAL Page 24 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 In idle screen, press and select to open the Contacts widget. Users could add the contact to the favorite list. Select the contact and press to dial out. (See Figure 24) Figure 24: Dial by Contact Favorite in idle screen 7. By Messages Users could access the Phone Menu by pressing MENU icon in idle screen, and then select Message. Similar to dialing by Call History, press to dial the selected contact in message history. DURING CALLS ANSWERING CALLS 1. Incoming Video Call: When the phone rings, select Accept Audio, Accept Video or Reject.
(See Figure 25) Users could toggle among handset/speaker/headset to answer the call and adjust the call volume by pressing the speaker icon as well. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 25 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Figure 25: Answer incoming video call 2. Incoming Audio Call: When an audio call is coming in, select Accept Audio or Reject in the screen shown as Figure 26. Figure 26: Answer incoming video call 3. Missed Call: if the call is unanswered, a missed call message will show up in idle screen. (See Figure 27). Users could press View to access the detail of the missed call. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 26 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Figure 27: Missed Call Notification CALL FUNCTION OPTIONS Figure 28 shows the screen after the users answer the call. Press Options button to access all the call functions. Figure 28: Use Call Options during a video call Grandstream Networks, Inc. GXV3175 USER MANUAL Page 27 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Table 7: GXV3175 Call Function Description Figure 29: Call Function Options FUNCTION PIP Hold Mute Volume Conference Snapshot Video off DTMF Dial Pad DESCRIPTION Press to switch videos between the caller and callee Press to hold the call Press to mute/unmute the call Press to increase or decrease volume Press to make 3-way conference call Press to take a snapshot of the current video. The snapshot will be automatically saved to folder screenshot in Tools->File Manager Press to switch between Video off and Video on. In the screen, the default picture will show instead of the video when video is turned off Turn up and turn down the video brightness Video zoom in and turn out Press the number and # or * for DTMF OPTION MENU CALL HOLD 1. Call HoldDuring a call, press Hold button to place the call on hold. The line icon will become yellow after call hold. The following will be displayed on the screen. (See Figure 30) Grandstream Networks, Inc. GXV3175 USER MANUAL Page 28 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Figure 30: Call Hold 2. Call Resume: In Figure 30, press Unhold button to resume to the call. 3. Multiple Calls: After call hold, users could select another line to make calls. If there is another call coming in, the user will be able to select Accept or Reject in the right hand side of the screen. Accept new incoming call will put the previous call on hold. To toggling between several calls, users may need to turn off the video first by tapping on Video off in Option (See Figure 29) if it is a video call. Then the following figure will show up for users to select between multiple lines. See Figure 31. CALL TRANSFER Figure 31: Multiple Calls 1. Blind Transfer: During a call, press the Transfer button to place the other party on hold. The Grandstream Networks, Inc. GXV3175 USER MANUAL Page 29 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 phone will display the following message: Dial Number (Blind) OR Select Line (Attended). (See Figure 32). Dial the extension number and press Send. This will transfer the call to the other party immediately. Figure 32: Blind Transfer 2. Attended Transfer: During a call, select another line to establish call with the third party using the same account. This will put the previous line (Line 1) on hold. Now, press the Transfer button and the message: Dial Number (Blind) OR Select Line (Attended) will show up in the screen. Then select Line 1 to finish attended transfer. (See Figure 33) Figure 33: Attended Transfer NOTE:
To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 30 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 If users enter a wrong number and wish to cancel the transfer, just press the Cancel in the screen shown in Figure 32. Then the call with the first party will resume automatically. If the user is on a video call with the first party, the users may need to turn off the video by pressing Video off or pressing Hold to activate the screen to select another line. 3-WAY CONFERENCE The GXV-3175 supports 3-way video conferencing. See Figure 34. Figure 34: 3-Way Conference 1. Initiate a Conference Call: During a call, select another line by pressing Line button to call the second party using the same account. This will place the first call on hold. Once the user has established the second call, press the Conference button then select the line on hold by pressing the corresponding Line button. This would bring the three parties together in a 3 way conference. 2. Cancel the Conference: If after pressing the Conference button, a user decides not to conference anyone, press Cancel to cancel the conference. 3. End the Conference: There are two ways to end a conference: The first way is to press END in the conference call. The second way to end a conference is to simply hang up and terminate the call. NOTE:
During the conference, users can see three-way videos if it is video call. To activate the call options during the conference, users could simply tap on the screen then the options will show up. Press PIP button to change the layout of the video display for the three parties. During the three way conference, if the initiator of the conference hangs up, the conference will end. If users wish to allow the remaining two parties to stay in conversation after the initiator hangs Grandstream Networks, Inc. GXV3175 USER MANUAL Page 31 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 up, the conference initiator should set Transfer on Conference Hangup to Yes in the web configuration interface. This would allow the transfer of call to the remaining party after the initiator exits the conference. If the user is on a video call with the first party, the users may need to turn off the video by pressing Video off or pressing Hold to activate the screen to select another line. VOICEMAILMESSAGE WAITING INDICATION If the blue Message Waiting Indication (MWI) LED icon is flickering in the HOME button, a new voice mail has been received and is waiting to be retrieved. To retrieve the voice mail, activate dial pad first. Then dial
(the button needs to be configured in web the voicemail box number or press Voice Mail button configuration interface first). The Interactive Voice Response (IVR) prompts the user through the message retrieval process. The users may need to navigate to call function option keypad for voicemail options. NOTE: Each of the 3 accounts has its own voicemail. The Voicemail access number may be set up in the Voicemail ID configuration under Accounts in the web configuration interface. MUTE and use the DTMF 1 During a call, the LCD screen will display Mute. Select the button to mute the call. 2 After the Mute button is pressed, the LCD screen will display Unmute. When this button is pressed, the mute feature is cancelled. KEYPAD INPUT The build-in soft keypad in GXV3175 supports English and Chinese for text input. See Figure 35. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 32 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Table 8: GXV3175 Keypad Definition Figure 35: GXV3175 Soft Keypad Item 1 2 3 4 5 6 Function Caps lock. Hide keypad Switch between English/Chinese input. Switch to characters with accents Delete Switch between Letter/Number/Symbol NOTE: External keyboard could also be used by plugging via USB port on the phone. CALL FEATURES The following table shows the codes for call features. To use the code, select the line you wish to use by Grandstream Networks, Inc. GXV3175 USER MANUAL Page 33 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 pressing the corresponding Line button and enter the feature code. Table 9: GXV3175 Call Features Code
*01 Feature Select the preferred video/audio codec used for the call. Dial *01 + codec feature code +
Phone/Ext. Number (See Table 8 for codec feature code) Force the video/audio codec used for the call. Dial *02 + codec feature code + Phone/Ext. Number (See Table 8 for codec feature code) Block Caller ID (for all subsequent calls) Send Caller ID (for all subsequent calls) Disable Call waiting (for all subsequent calls) Enable Call Waiting (for all subsequent calls) Block Caller ID (per call): Dial *67 + Phone/Ext. Number (no dial-tone in between). Send Caller ID (per call): Dial *82 + Phone/Ext. Number (no dial-tone in between). Send audio only: Dial *83 + Phone/Ext. Number (no dial-tone in between) Send audio and video: Dial *84 + Phone/Ext. Number (no dial-tone in between) Disable Call Waiting (per call): Dial *70 + Phone/Ext. Number (no dial-tone in between). Enable Call Waiting (per call): Dial *71 + Phone/Ext. Number (no dial-tone in between). Unconditional Call Forward: Dial *72 + Phone/Ext. Number followed by the # key. Wait for a dial-tone and then hang up (dial-tone means input is successful). Cancel Unconditional Call Forward: Dial *73 and wait for a dial-tone before hanging up. Busy Call Forward: Dial *90 + Phone/Ext. Number followed by the # key. Wait for a dial- tone and then hang up. Cancel Busy Call Forward: dial *91 and wait for a dial-tone before hanging up. Delayed Call Forward: Dial *92 + Phone/Ext. Number followed by the # key. Wait for a dial-tone and then hang up. Cancel Delayed Call Forward: Dial *93 and wait for a dial-tone before hanging up.
*02
*30
*31
*50
*51
*67
*82
*83
*84
*70
*71
*72
*73
*90
*91
*92
*93 Table 10: GXV3175 Audio/Video Codec Feature Code Codec PCMU PCMA G723 G726-32 72632 G729 G722 Feature Code 7110 7111 723 729 722 Grandstream Networks, Inc. GXV3175 USER MANUAL Page 34 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 GSM 7200 L16-256 7202 264 H.264 263 H.263 H.263+
2631998 GXV3175 WEB CONFIGURATION INTERFACE The GXV-3175s embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allows users to configure the IP Multimedia Phone through a Web browser such as Microsofts IE or Mozilla Firefox (Java Script must be enabled). Figure 36: Web Browser Interface for GXV3175 ACCESSING THE WEB CONFIGURATION PAGES The GXV3175 Web Configuration Interface URL is http://Phone-IP-Address, where the Phone-IP Address is the IP address displayed on the phones LCD screen. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 35 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 To access the phones Web Configuration Menu:
Connect the computer to the same network as the phone. Make sure the phone is turned on and shows its IP-address on the LCD display. Open a Web-browser on your computer. Enter the phones IP-address in the address bar of the browser. Enter the administrators login and password to access the Web Configuration Menu. 1. The computer has to be connected to the same sub-network as the phone. This is easily done by connecting the computer to the same hub or switch as the phone it is connected to. In absence of a hub/switch (or free ports on the hub/switch), please connect the computer directly to the phone using the PC-port on the phone. 2. If the phone is properly connected to a working Internet connection, the phone will display its IP address. This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a number from 0-255. Users will need this number to access the Web Configuration Menu. For example, if the phone shows 192.168.0.60, please enter http://192.168.0.60 in the address bar of the browser. 3. The default login name for the administrator is admin. The default administrator password is set to admin. The default login name for end-users is user while the default user password is set to 123. NOTE: When changing any settings, always SUBMIT them by pressing the SAVE button on the bottom of the page. For those settings that are shown in the web user interface (UI) with a star * next to it, users must reboot the phone for the changes to take effect. DEFINITIONS This section describes the options in the Web configuration user interface. As mentioned, you can log in as an administrator or an end-user. Status: Displays the Account status, Network status, and System info of the phone. Account (1~3): To configure each of the SIP accounts. Advanced Settings: To configure General settings, Call Features, Video Settings, and Ring Tones. Maintenance: To configure Network Settings, WiFi Settings, 3G Settings, Time Settings, Web/Telnet Access, Upgrade, Syslog, Debug, Language, Network Manager, OpenVPN Settings and Device Manager. STATUS PAGE DEFINTIONS Grandstream Networks, Inc. GXV3175 USER MANUAL Page 36 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Status/Account Status Account Number SIP Server Status Status/Network Status MAC Address Address Type IP Address Subnet Mask Shows the status of the 3 accounts. Shows the extension number of the SIP account. Shows the URL/IP address and port of the SIP server. Shows the status of the account. The device ID, in HEX format. This is a very important ID for ISP troubleshooting. This field shows the type of address configured: DHCP, Static IP or PPPoE. This field shows the IP address of the GXV-3175. This field shows the subnet mask of the GXV-3175. Default Gateway This field shows the Gateway of the GXV-3175. DNS Server NAT Type Status/System Info Product Model This field shows the DNS Server of the GXV-3175. This field shows the type of NAT configured. Defines the product model: GXV3175. Hardware Revision Hardware version number: Main Board, Interface Board. Part Number Program Version System Up Time This field contains the product part number. Program: This is the main firmware release number, which is always used for identifying the software (or firmware) system of the phone. This field shows system up time since the last reboot. ADVANCED SETTINGS PAGE DEFINITIONS Advanced Settings/General Settings Local RTP Port This parameter defines the local RTP-RTCP port pair used to listen and transmit. It is the base RTP port for channel 0. When configured, for audio, Grandstream Networks, Inc. GXV3175 USER MANUAL Page 37 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 channel 0 will use this port _value for RTP and the port_value+1 for its RTCP; channel 1 will use port_value+4 for RTP and port_value+5 for its RTCP. For video, channel 0 will use port_value+2 for RTP and port_value+3 for its RTCP; channel 1 will use port_value+6 for RTP and port_value+7 for RTCP. The default value is 5004. When set to YES, this parameter will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple GXV-3175s are behind the same full cone NAT. The Default setting is YES.
(This parameter must be set to NO before Direct IP Calling will work) This parameter specifies how often the GXV-3175 sends a blank UDP packet to the SIP server in order to keep the ping hole on the NAT router to open. The default setting is 20 seconds. The IP address or Domain name of the STUN server. STUN resolution results are displayed in the STATUS page of the Web UI. Only non-symmetric NAT routers work with STUN. Default STUN server: stun.ipvideotalk.com The NAT IP address used in SIP/SDP messages. This field is blank at the default settings. This should ONLY be used if your ITSP requires it. Use Random Port Keep-alive Intervals (s) STUN Server Use NAT IP SSL Certificate This defines the SSL certificate needed to access certain websites. SSL Private Key This defines the SSL Private key. SSL Private key Password This defines the SSL private key password. Advanced Settings/Call Features Disable Call-Waiting The default setting is No. If set to Yes, the call waiting feature will be disabled. Disable Call-Waiting Tone The default setting is No. If set to Yes, the call waiting tone will be disabled. Disable Direct IP Call The default setting is No. If set to Yes, Direct IP calling will be disabled. Offhook Auto Dial Configure a User ID/extension to dial automatically when the phone is taken offhook. By default, the phone will use the first account to dial out. Advanced Settings/Video Settings Enable Motion Detection Video Frame rate The phone will exit idle/screensaver mode if motion is detected. The default setting is Yes. The Default value is 15 frames/second. The video frame rate is adjustable based on network conditions. Increasing the frame rate will increase the amount of transferred data Grandstream Networks, Inc. GXV3175 USER MANUAL Page 38 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Video Packet Size Video Rate Control Video Frame Skipping significantly therefore consuming more bandwidth. Lack of bandwidth will impair the video due to packet loss. The Default value is 1400, range from 100 to 1400. It is recommended to use 600~800 if you have an Outbound Proxy or Media Gateway. Frame, TMN8 or GOP. The Default setting is Frame. TMN8 is good for bandwidths larger than 384kbps Skips bad video frames as they are received The Default setting is No. Packetization-Mode I-Frame Reference Only When enabled, all P frames will only have reference to previous I frames. This method may improve video quality when the network has heavy packet loss. It will have modest increase in bandwidth usage. The Default setting is No. The packetization mode (0 or 1) for the H.264 video packets. The default setting is 0. This setting allows the phone to send redundant P-frames of I frames. When an I frame is delayed or has packet loss, the redundant P-frames will be used instead. It may make video phone call less prone to errors and thus make the video stream more robust towards error propagation, but may increase bandwidth usage. The default setting is set to No. Redundant P-frame Adaptive MB Intra Refresh This parameter specifies whether Adaptive MB Intra Refresh is used or not. It may protect most important MBs (macro blocks) subjected to packet loss and to avoid error propagation. The intra-refresh rate is adapted according to the video packet loss rate. It may increase bandwidth usage. The default setting is set to No. Specifies the video packet loss rate for the Adaptive MB Intra Refresh. Users can choose from: Less than 5%, Less than 10%, Less than 15%, Less than 20%, Less than 25%. The default setting is set to Less than 10%. Video Packet Loss Rate Advanced Settings/Ring Tone Call Progress Tones:
Dial Tone Ring Back Tone Busy Tone Reorder Tone Confirmation Tone Call-Waiting Tone Using these settings, users can configure ring or tone frequencies based on parameters from the local telecom provider. By default, they are set to the North American standard. Frequencies should be configured with known values uncomfortable high pitch sounds. Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]];
(Frequencies are in Hz and cadence on and off are in 10ms) to avoid Grandstream Networks, Inc. GXV3175 USER MANUAL Page 39 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 PSTN disconnect Tone Default Ring Cadence ON is the period of ringing (On time in ms) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. This defines the ring cadence for the phone. The default setting is:
c=2000/4000;
MAINTENANCE PAGE DEFINITIONS Maintenance/Network Settings Address Type This selects the type of IP address assigned: DHCP, PPPoE or Static IP. PPPoE Static IP When PPPoE is selected, the user needs to enter the following: PPPoE Account ID, PPPoE Password, PPPoE Service Name. When Static IP is selected, the user needs to enter IP address, Subnet Mask, Default Gateway, DNS Server 1 and DNS Server 2. Alternate DNS Server This field sets the alternate DNS server for the user. Layer 3 Qos Layer 2 QoS 802.1Q/VLAN Tag Layer 2 QoS 802.1p Priority Value 802.1x Mode Proxy This field defines the layer 3 QoS parameter. It is the value used for IP Precedence, Diff-Serv or MPLS. The Default value is 0. This field contains the value used for layer 2 VLAN tagging. The Default value is 0. This assigns the priority value of the Layer2 QoS packets. The Default value is 0. This field sets 802.1x Mode. The default value is disabled. If EAD-MD5 is selected, users will be required to enter Identity and MD5 Password. This field sets HTTP Proxy, HTTPS Proxy, FTP Proxy or No Proxy. Using HTTP Proxy, other protocols can be applied by checking the box Apply to Other Protocol. Maintenance/Wifi Settings WiFi Functions This parameter enables/disables the WiFi function. The default setting is set to Disable. Wireless Mode This parameter defines the wireless mode used. The GXV3175 supports 802.11b/g/n Grandstream Networks, Inc. GXV3175 USER MANUAL Page 40 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Network Type Channel ESSID Security Mode This parameter defines the network type of the wireless network: Ad-hoc or AP/Managed. By default, it is set to AP or Managed. This parameter defines the channel (1-10) for the wireless network. The default setting is set to Auto. This parameter sets the ESSID for the Wireless network. Press Scan to scan for the available wireless network and add it. Users can also press Add to add the ESSID directly. This parameter defines the security mode used for the wireless network. The following are supported: WEP/Shared, WEP/OPEN, WPA PSK TKIP, WPA PSK AES, WPA2 PSK TKIP, WPA2 PSK AES. The default setting is set to Disabled. Users will need to enter the corresponding authentication password for the security mode. Maintenance/3G Settings 3G USB Configuration File Click Here to download Config file and Script 3G USB Connect Script Click Here to download Config file and Script Note:
The user is required to have the config file for the modem and a script. Please make sure that the used 3G Modem is support by the GXV3175(list of supported 3G modems below) WCDMA Huawei E1750 Huawei E180 Sierra Wireless 306 CDMA2000 ZTE AC581 Huawei EC1260 EVDO Novatel Ovation MC760 Maintenance/Time Settings NTP Server This parameter defines the URL or IP address of the NTP (Network Time Protocol) server. The GXV3175 phone may obtain the date and time from Grandstream Networks, Inc. GXV3175 USER MANUAL Page 41 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 DHCP Option 42 override NTP server Time Zone the server. The default setting is ntp.ipvideotalk.com. Select Yes for the user to allow DHCP Option 2 to override the NTP server if there is one on the LAN. The default setting is NO. This parameter controls the date/time display according to the specified time zone. Time Display Format This parameter sets time display format to 12 Hour or 24 Hour Date Display Format This parameter sets date display format to YY-MM-DD or MM-DD-YY or DD-MM-YY. Self-Defined Time Zone This parameter allows the users to define their own time zone. Syntax: std offset dst [offset], start [/time], end [/time]
Default is set to: MTZ+6MDT+5,M3.2.0,M11.1.0, MTZ+6MDT+5 This indicates a time zone with 6 hours offset with 1 hour ahead which is U.S central time. If it is positive (+) if the local time zone is west of the Prime Meridian (A.K.A: International or Greenwich Meridian) and negative (-) if it is east. M3.2.0,M11.1.0 The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec) The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday) The 3rd number indicates weekday: 0,1,2,..,6( for Sun, Mon, Tues,..,Sat) Therefore, this example is the DST which starts from the second Sunday of March to the 1st Sunday of November. Maintenance/Web and Telnet Access Disable Telnet The default value is No. If set to YES, the GXV3175 will not allow any telnet access to the phone. Access Method Port Admin Password This defines the access method for web access: HTTP or secure HTTPS protocol. This defines the port for web access. By default, HTTP uses port 80 and HTTPS uses port 443. This field is for customizable web ports. This defines the administrator password for web interface access. Only the administrator can configure the Advanced Settings and Account x pages. The password is case sensitive and the maximum password length is 25 characters. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 42 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 User Password This defines the user password for web interface access. Maintenance/Upgrade Lock Keypad for Update The default value is NO. If set to YES, the keypad will be disabled from making any updates. XML Config File Password The password used for encrypting the XML configuration file using OpenSSL. This is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User Name The user name for the HTTP server. HTTP/HTTPS Password The password for the HTTP server. Upgrade Via Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix DHCP Option 66 override Server This field allows the user to choose the firmware upgrade method: TFTP, HTTP or HTTPS. Defines the server path for the firmware server. It can be different from the Configuration server which is used for provisioning. This is the server path for provisioning; it can be different from the firmware server. This field enables your ITSP to lock firmware updates. If configured, only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone. This field enables your ITSP to lock firmware updates. If configured, only the firmware with the matching encrypted postfix will be downloaded and flashed into the phone. This field enables your ITSP to lock configuration updates. If configured, only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone. This field enables your ITSP to lock configuration updates. If configured, only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone. The Default setting is YES. If DHCP option 66 is enabled on the LAN side, the TFTP server can be redirected. Please be very careful when configuring this as the redirection could break the phone if this happens during the firmware upgrade. DHCP Override SIP Server Option 120 Default is Yes. This allows device gets provisioned from the server automatically. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 43 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Automatic Upgrade The default value is NO. Choose YES to enable automatic HTTP upgrade and provisioning. Period time of upgrade checking Specifies the time period to check for firmware upgrade. The default setting is 10080 minutes ( 7 days) Hour of the day (0-23) Day of the week (0-6) Defines the hour of the day to check the HTTP/TFTP server for firmware upgrades or configuration files changes. Defines the day of the week to check the HTTP/TFTP server for firmware upgrades or configuration files changes. Automatic Upgrade Rule Defines the rules for automatic upgrade: Always Check, when F/W suffix/prefix changes, Skip the Firmware Check. Authenticate Conf File Authenticate configuration file before acceptance. The Default setting is NO. Factory Reset Maintenance/Syslog Syslog Server Syslog Level Restore to factory default settings. Users can choose from: Full Reset, VoIP Data Reset, and User Data Reset. After the selection is made, press the Reset button to factory reset the phone. NOTE: Users can use the backup/restore functionality of the phone prior to the factory reset. The URL/IP address for the syslog server. Select the level of logging for syslog. The default setting is NONE. There are 4 levels: INFO, DEBUG, ERROR and WARNING. Syslog messages are sent based on the following events:
Product model/version on boot up (INFO level) NAT related info (INFO level) Sent or received SIP message (DEBUG level) SIP message summary (INFO level) Inbound and outbound calls (INFO level) Registration status change (INFO level) Negotiated codec (INFO level) Ethernet link up (INFO level) SLIC chip exception (WARNING and ERROR levels) Memory exception (ERROR level). Maintenance/Debug Grandstream Networks, Inc. GXV3175 USER MANUAL Page 44 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Capture Trace View Trace Press START to start capturing a trace, and press STOP to abort the capture process. Press LIST to view the list of captured traces. It will show the time the trace was captured. Click on the name of the file to download and view the trace. Enable Application Debug When set to YES, the trace captured will contain debug messages. The default setting is NO. Show All Version Default is set to NO. When set to yes, all debug messages including syslog will be captured in the trace. Maintenance/Language Language Selects the language setting for the phone. The current version supports English, Traditional Chinese and Simplified Chinese. Maintenance/Network Manager ACS URL Enter URL for TR-069 Auto Configuration Servers (ACS) ACS Username ACS Password Enter ACS username Enter ACS password Periodic Inform Enable Enable periodic inform. By default, it is disabled Periodic Inform Interval(s) Enter periodic inform interval(s). By default, it is set to 300s. Connection Username Connection Password Request Enter connection request username Request Enter connection request password Connection Request Auth Mode Select the authentication method among No authentication, Basic, or Digest. Connection Request Port Enter the connection request port Maintenance/OpenVPN Settings OpenVPN Enable This enables/disables OpenVPN functionality. The default setting is No. To use OpenVPN functionality, it requires user to have access to an OpenVPN server. OpenVPN Server Address The URL/IP address for the OpenVPN server. OpenVPN Server Port The network port for the OpenVPN server. By default, it is set to 1194. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 45 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 OpenVPN CA OpenVPN CA for authentication purposes. Press Upload to upload the corresponding file to the phone. the OpenVPN server required by
(ca.crt) file OpenVPN Certificate Client OpenVPN Client certificate file (*.crt) required by the OpenVPN server for authentication purposes. Press Upload to upload the corresponding file to the phone. OpenVPN Client Key The OpenVPN Client key (*.key) required by the OpenVPN server for authentication purposes. Press Upload to upload the corresponding file to the phone. NOTE: To use OpenVPN functionalities, users must enable OpenVPN and configure all of the settings related to OpenVPN, including server address, port, OpenVPN CA, certificate and key. Additionally, the user must also set the SIP account to use VPN for the Nat Traversal (under Account-> Network Settings). Reboot the phone after these settings are saved for the changes to take effect. Once the phone connects to the OpenVPN server and the authentication is correct, the phone will show the VPN IP address under the Status-> Network Status, but it will still display the LAN IP on the LCD of the phone. Maintenance/Device Manager (LCD) Screen Saver Timeout
(m) This sets the lapsed idle time needed for the screen saver to appear. The default setting is 5 minutes. Screen Saver Interval
(s)xd The screen saver is a picture slide show. This defines the frequency to change the picture on the screen for the screen saver. The default setting is 10 seconds. LCD Auto Power Off Time
(m) This defines the lapsed idle time needed for the LCD to power off automatically in order to save power. The default setting is 10 minutes. Maintenance/Device Manager (Headset) Headset TX Gain (dB) Transmission gain. Its a headset setting to control the voice intensity. The default setting is 0dB. Headset RX Gain (dB) Receive gain. Its a headset setting to control the voice intensity. The default setting is 0dB. Maintenance/Device Manager (Camera) Zoom mode Select the desired camera zoom mode (Tele, optical, digital). Can adjust local video zoom either in mirror mode or during the call (on the fly) by pressing the Left or Right Arrow Key. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 46 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Exposure Setting Color Mode White Balance Lens Correction Flicker Control Select the desired Camera Exposure mode based on the surroundings. The default setting is set to Auto. The default setting is 8. Select the desired Camera Color Mode (Color or Monochromatic). The default setting is set to Color. Select the desired Camera White Balance to be automatic or Fixed. The default setting is set to Auto. Correct Camera Lens noise. The default setting is set to YES. It is recommended to set this parameter to YES to reduce camera lens noise and improve video quality. Reduces flicker of image shot with a video camera caused by luminance fluctuation of an illuminating light source. Users can select 50Hz/60Hz depending on the frequency of the commercial electrical power. The default setting is set to Auto. Maintenance/Device Manager (TV Port) TV Output Select the desired TV Output type (PAL or NTSC). NTSC 4:3 by default. SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS The GXV3175 has three lines that can be configured to accommodate independent SIP accounts. Every SIP account has an individual configuration page. Account/General Settings Account Active Account Name SIP Server Select YES to enable and use the Line. The account name for the user that is displayed on the LCD screen. The IP address of the SIP server or the given domain name of the VoIP service provider. User account information provided by the VoIP service provider; normally similar to a telephone number or an actual telephone number. The authenticate ID for the SIP user. It can differ or be the same as the SIP user ID. The password that the GXV uses to authenticate with the ITSP (SIP) server. After it is saved, this will appear as blank for security reasons. The maximum length is 25 characters. When this is configured, the user can dial to the voicemail server using the MESSAGE button. This ID is normally the feature code for Voice Mail. SIP User ID Authenticate ID Authenticate password Voice Mail User ID Grandstream Networks, Inc. GXV3175 USER MANUAL Page 47 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Name Tel URI Account/Network Settings Outbound Proxy DNS Mode NAT Traversal Proxy Require Account/SIP Settings SIP Registration Unregister On Reboot Register Expiration (m) The Caller ID that will be displayed for the account. The default setting is Disable. If the Video phone has an assigned PSTN number, this field should be set to Enable. If User=Phone is set, a User=Phone parameter will be attached to the From header in the SIP request to indicate the E.164 number. IP address or Domain name of the Outbound Proxy, or Media Gateway, or Session Border Controller. Used by the GXV3175 for firewall or NAT penetration in different network environments. If a symmetric NAT is detected, STUN will not work and ONLY an Outbound Proxy will work. The default is set to A Record. If the user wishes to locate the server by DNS SRV, the user may select SRV or NATPTR/SRV. This setting decides whether the NAT traversal mechanism is activated. If it is set to STUN and STUN server is configured, the GXV3175 will route according the STUN server. In this mode, the STUN client embedded in the phone will communicate with the appointed STUN server to examine which type of Firewall/NAT setting is employed. If the type of NAT detected is Full Cone, Restricted Cone or Port-Restricted cone, the phone will try to use public IP addresses and port in all the SIP and SDP messages. If the NAT Traversal is configured to be Keep-alive, the phone will send an empty SDP packet (without payload data) to the SIP server once in 20 seconds to keep the NAT port open. If VPN is used, users should select VPN for NAT Traversal. Users could also set Auto or UPnP according to the network configuration. If an outbound proxy server is used, please configure this to be NAT NO. Notifies the SIP server that the unit is behind a NAT/Firewall. Selects whether or not the GXV3175 will send a SIP Register message to the proxy; The default setting is YES. If set to YES, the SIP user registration messages will be cleared on reboot. The default setting is YES. This defines the expiration time of the registration in minutes. The default value is 50 minutes; the maximum value is 65535 minutes (approximately 45 days) and the minimum value is 5 minutes. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 48 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Retry Wait Time Registration (s) Local SIP Port Subscribe for MWI Session Expiration (s) MIN-SE (s) UAC Specify Refresher UAS Specify Refresher Force INVITE Caller Request Timer Callee Request Timer Force Timer Enable 100rel SIP Transport Symmetric RTP Support SIP Instance ID Validate Messages Incoming The wait time for registration retry if registration fails. The default is set to 20 Seconds. The local SIP port for sending and receiving data. The default settings for Account 1/2/3 are 5060/5062/5064. Default is set to No. When selected, a SUBSCRIBE for Message Waiting Indication will be sent out periodically. Session Expiration is the time (in seconds) at which the session is considered timed out if no successful session refresh transaction occurs beforehand. The default value is 180 seconds. The minimum session expiration (in seconds). The default value is 90 seconds. As a Caller, select UAC to use the phone as the refresher, or select UAS to use the Callee or proxy server as the refresher. As a Callee, select UAC to use the caller or proxy server as the refresher, or select UAS to use the phone as the refresher. The Session Timer can be refreshed using the INVITE or UPDATE methods. Select Yes to use the INVITE method to refresh the session timer The default setting is Yes. If Yes is selected, the phone will use the session timer when it makes outbound calls if remote party supports session timer. If Yes is selected, the phone will use the session timer when it receives inbound calls with session timer request. If Yes is selected, the timer will be activated even if the other party does not support session timers. If No is selected, the timer will be activated only if the other party supports the timer. To disable the timer, Caller Request timer, Callee request timer and Force Timer should all be set to No. The use of the PRACK (Provisional Acknowledgment) method enables reliability to SIP provisional responses (1xx series). This is very important in order to support PSTN internetworking. To invoke a reliable provisional response, the 100rel tag is appended to the value of the required header of the initial signaling messages. The default setting is No. Selects the SIP transport method. There are three types: TCP, UDP and TLS. Selects whether or not symmetric RTP is supported. Selects whether or not SIP Instance ID is supported. This configuration selects whether or not the incoming messages should be validated. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 49 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 SIP T1 Timeout SIP T2 Interval Remove OBP from route Account/Codec Settings Start Video Automatically DTMF DTMF Payload Type Preferred Vocoder Preferred Video Codec This configures the timeout period for SIP T1. The default setting is 0.5 Seconds. This configures the time interval for SIP T2. The default setting is 4 seconds. The SIP Extension notifies the SIP server that it is behind a NAT/firewall. to 8 different Vocoders:
--YES: Accepts all incoming video, this is the default setting;
--NO: video is disabled.
--Enable/Disable during dialing: Dialing time choice to enable/disable video Assigns the mechanism to send DTMF. There are three supported modes:
in audio (with DTMF as audio signals), through RTP and through SIP INFO. Sends DTMF using RFC2833. The default is 101. This products supports up including G.711(a/)(PCMU/PCMA),GSM,G726-32,G.723.1,G.729A/B, G.722 and L16-256. When this has been configured, the system will select the preferred vocoder from the list and the same order is sent with the SDP messages. The user can change the preferred vocoder priority order by toggling with the up and down buttons. It is recommended to use the default setting PCMU; if other vocoders are chosen, there could be an audio transmission error. Selects the preferred video codec from the available list. It is recommended to use H.264. Enable RFC5168 support Select YES to enable RFC5168 support. The default is set to NO. Video Bit Rate H.264 Image Size H.264Payload type H.263+ Payload type L16-256 Payload type Rate of information content in a video stream. (Ranges from 32 1024 kbps) Select the type of H.264 compression (4CIF, VGA, WQVGA, CIF, QVGA, QCIF, QQVGA) Selects the dynamic H.264 codec payload type (ranges from 96-127). The default setting is 99. Selects the H.263+ codec payload type (ranges from 96-127). The default setting is 103. Selects the L16-256 codec payload type (ranges from 96-127). The default setting is 103. H.263 Encoder Resolution Selects the resolution (CIF/QCIF) used for H.263 codec. The default SRTP Mode resolution is CIF. This is option to secure the RTP audio Grandstream Networks, Inc. GXV3175 USER MANUAL Page 50 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Silence Suppression Voice Frame per TX G723 Rate Jitter Buffer Type Jitter Buffer Length Account/Call Settings Dial Plan Prefix Dial Plan This controls the G723/G729 silence suppression/VAD. If set to YES, when no audio is detected, the phone will send a small number of VAD packets
(instead of audio packets). If Set to NO, this feature is disabled. The default setting is NO. This configures the number of voice frames transmitted per packet. (It is recommended to set this based on the Ethernet IS packet limitation 1500 Byte or 120kb/s). When configuring this, it should be noted that the ptime value for the SDP will change with different configurations here. This value is related to the codec used and the actual frames transmitted during the in payload call. For example: if the codec is configured to be G.723 and Voice Frames per TX is set to 2. Then in the INVITE request, the ptime value for SDP will be 60 ms. This is because the G723 voice frame is 30 ms. Similarly, if the setting is 2 and the codec is G729 or G711 or G726, the ptime value for SDP in the INVITE request will be 20 ms. If the voice frames per TX configuration exceeds the maximum value allowed, the phone will choose the preferred codec and use the maximum value allowed. The maximum value is 64 frames. Adjusting these values will also change the jitter buffer. The phone has an algorithm for setting the jitter buffer and the jitter buffer rate is around 20-200ms. For end-users, it is recommended to use the default setting, as incorrect settings may influence the quality of audio. This defines the encoding rate for G723 vocoder, and can be 6.3Kb/s or 5.3Kb/s. Please confirm with your service provider. Users can select either Fixed or Adaptive based on network conditions. The default is Adaptive. User can select Low, Medium, or High based on network conditions. The default is Medium. Sets the prefix added to each dialed number. Dial Plan Rules:
1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9;
Grandstream Networks, Inc. GXV3175 USER MANUAL Page 51 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 a) xx+ - at least 2 digit numbers b) xx. - only 2 digit numbers c) ^ - exclude d) e) f) <2=011> - replace digit 2 with 011 when dialing g)
[3-5] - any digit of 3, 4, or 5
[147] - any digit of 1, 4, or 7
| - the OR operand Example 1: {[369]11 | 1617xxxxxxx}
Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617 Example 2: {^1900x+ | <=1617>xxxxxxx}
Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers Example 3: {1xxx[2-9]xxxxxx | <2=011>x+}
Allows any number with leading digit 1 followed by a 3 digit number, followed by any number between 2 and 9, followed by any 7 digit number OR Allows any length of numbers with leading digit 2, replacing the 2 with 011 when dialed. 3. Default: Outgoing {x+}
Allow any length of numbers. Example of a simple dial plan used in a Home/Office in the US:
{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }
Explanation of example rule (reading from left to right):
^1900x. - prevents dialing any number started with 1900
<=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits length 011[2-9]x. - allows international calls starting with 011
[3469]11 - allow dialing special and emergency numbers 311, 411, 611 and 911 NOTE: In some cases where the user wishes to dial strings such as *123 to activate voice mail or other applications provided by their service provider, the * should be predefined inside the dial plan feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of Grandstream Networks, Inc. GXV3175 USER MANUAL Page 52 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Early Dial Refer to Use Target Contact numbers. The default setting is NO. Use only if the proxy supports 484 response. The default is NO. If set to YES, then for Attended Transfer, the Refer-To header uses the transferred targets contact header information. Auto Answer The default setting is NO. If it is set to YES, the GXV3175 will play a beep sound and answer the phone automatically on the speaker. If set to YES, the From header in the outgoing SIP messages will be set to anonymous to block the caller ID from displaying. The default setting is NO. Anonymous Call Rejection The default setting is NOIf set to YESany anonymous call will be rejected Send Anonymous Call Log Special Feature Feature Key Sync with 486 Busy message Options to log calls are Log All, Log Incoming/Outgoing Only(missed calls will not be recorded), Disable All Different soft switch vendors have special requirements; therefore users may need to select special features to meet these requirements. Users can choose from Standard, CBCOM, RNK, China Mobile, ZTE IMS and Mobotix depending on their need. The default setting is Standard. Default is No. This option is to synchronize DND/Call Forward features with Broadsoft. When set to Yes, a SUBSCRIBE will be sent out periodically to the server. Then when DND/Call Forward features Call Forward No Answer, Unconditional Call Forward and Call Forward on Busy) are configured or changed on the phone and the Broadsoft server side, those features will be synchronized on the phone side and the Broadsoft server side. The default is set to YES. If it is set to NO, call features are disabled. Sets the number to forward to unconditionally. Forward Enable Call Features Call Unconditional Call Forward When Busy Call Forward When No Answer Delayed Call Forward Wait Time (s) No Key Entry Timeout (s) Defines the time out duration on no key entry. Sets the number to forward to when busy. Sets the number to forward to when no answer. The wait time before transferring the call to another extension or to voicemail; the default setting is 20 seconds. Ring Timeout (s) Default setting is 4 seconds. Defines the time out duration on no answer. Default setting is 60 second. Transfer on Conference Defines whether or not the call is transferred to the other party if the initiator Grandstream Networks, Inc. GXV3175 USER MANUAL Page 53 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 of the conference hangs up. Default setting is set to No. Selects whether or not # is used as Send. This allows the user to configure the general ringtone used for this account. Users can choose from different ringtones from the dropdown menu. They can also upload mp3 files in Ringtone manager for their own ringtone. Users can select up to 3 distinctive ringtones to match incoming caller ID. Users can choose from different ringtones from the dropdown menu. They can also upload mp3 files in Ringtone manager for their own ringtone. Hangup Use # as Dial Key Account ring tone Ring Tone SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration, press the Save button in the Configuration Menu. The web browser will then display a message window to confirm the saved changes. Reboot the phone for the new settings to take effect if the settings that you have changed have a * next to it. REBOOTING FROM REMOTE LOCATIONS Press the Reboot button at the top right-hand corner of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm with the user if they wish to reboot the phone or not. Click on Yes and the phone will reboot. Wait approximately 2 minutes to log in again. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 54 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 CUSTOMIZING THE GXV3175 IP MULTIMEDIA PHONE XML GUI CUSTOMIZATION GUIDE The GXV3140 IP Multimedia Phone allows users to customize the GUI desktop layout as well as GUI configurations on the phone, offering users with flexibility and control. This includes display/hide certain applications, configure parameters on the phone with specific configuration files, control the display appearance and enable/disable some applications and much more. For more details on the XML Based GUI Configuration on the GXV3175, please refer to:
XML GUI Customization Guide GXV3175 XML GUI Customization Config Tool and Examples GMI GUIDE GMI (Grandstream Manager Interface) is a management API developed by Grandstream Networks. Designed for our IP Multimedia phones, it allows partners to develop customized applications on the phone. GMI supports standard HTML/CSS/JavaScript, users can use these dynamic web page development languages to develop their customized application. GMI will display the application on the phone based on the web pages generated. Additionally, GMI provides several basic API functions (packaged in JavaScript) to facilitate users calling the existing applications on the multimedia phone or to obtain the phone status etc. This allows users with basic web application programming skills to develop their customized application on the multimedia phone, without the effort of learning a new Grandstream Networks, Inc. GXV3175 USER MANUAL Page 55 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 programming language. All that is required for the user is to understand how the GMI works and how to use these simple APIs to interact with the phone. For more details on the GXV3175 GMI Configuration, please refer to:
GXV3175 GMI Guide GXV3175 GMI Example 1 GXV3175 GMI Example 2 SOFTWARE UPGRADE The GXV3175 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. To configure a valid URL for TFTP or HTTP, the server name can be the FQDN or IP address format. Examples of valid URLs fw.ipvideotalk.com/gs 1. 2. 72.172.83.110 There are two ways to setup a software upgrade server: Via Menu or the Web Configuration Interface. UPGRADE VIA MENU In Menu->System Settings->Maintenance, users could configure the software upgrade server through the menu in the phone. In the Upgrade subpage, users may then select the upgrade mode and enter the IP address or FQDN of the Firmware server and the System Config server. After making the changes, press save to apply the new settings and reboot the device for upgrading. UPGRADE VIA WEB BROWSER CONFIGURATION PAGE Open a web browser and enter the IP address for the GXV3175. Next, log in with the administrator username and password. Under Maintenance, select Upgrade and provisioning, enter the IP address or the FQDN (URL) of the upgrade server and choose to upgrade via TFTP or HTTP/HTTPS. Save the changes and reboot the unit. At this moment, the LCD will display the progress of the software download/upgrade. Please do not disrupt or power down the unit. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 56 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 NOTE: The software upgrade will last up to 5 minutes (through the LAN side) and may take longer when upgrading through the Internet (limited by the network bandwidth). Grandstream recommends downloading and upgrading the software in a controlled LAN environment. NO LOCAL TFTP SERVERS For users without a local TFTP server, Grandstream offers a NAT-friendly TFTP server. This enables users to download the latest software upgrades for their phone via this server. Please refer to the webpage:
http://www.grandstream.com/firmware.html. Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware upgrade. A free windows version TFTP server is available for download from http://support.solarwinds.net/updates/New-customerFree.cfm or http://tftpd32.jounin.net/. Instructions for local firmware upgrade:
1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2. Connect the PC running the TFTP server and the GXV3175 device to the same LAN segment. 3. Launch the TFTP server and go to the File menu -> Configure -> Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server and configure the TFTP server in the phones web configuration interface. 5. Configure the Firmware Server Path to the IP address of the PC. 6. Update the changes and reboot the GXV3175. End users can also choose to download a free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server. RESTORE FACTORY DEFAULT SETTINGS WARNING: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. There are two methods to restore the GXV3175 to the factory default settings. RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU The steps to restore the phone to factory default settings through the LCD menu are as follows:
Step 1: Select MENU to access the phone menu and select System Settings. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 57 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 Step 2: Select Maintenance and navigate to Upgrade page. Step 3: Select the Factory Reset option. Step 4: Press OK. The phone will reboot and perform a factory reset. After factory reset, users will need to do calibration before the phones main screen show up. RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE Step 1: Login to the system configuration page through a web browser and select Maintenance. From the menu on the left, select Upgrade. Step 2: At the bottom of the Upgrade page, click on the Reset button for Factory reset after selecting the degree of factory reset (Full Reset/User Data Reset/VoIP Data Reset). Step 3: Click on OK to restore the phone to factory settings. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 58 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 FCC Warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. RF This equipment complies with FCCs and IC's RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must be installed and operated to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. Installers must ensure that 20cm separation distance will be maintained between the device (excluding its handset) and users. 15.105B For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 15.21 Statement:
Information to user: the users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for ompliance could void a sample statement is below: Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the users authority to operate the equipment. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 59 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012 EXPERIENCING THE GXV3175 MULTIMEDIA PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support. Our technical support staff is trained and ready to answer all of your questions. Contact a technical support member or submit a trouble ticket online to receive in-depth support. Thank you again for purchasing Grandstream GXV3175 Touchscreen IP Multimedia phone, it is sure to bring convenience and color to both your business and personal life. Grandstream Networks, Inc. GXV3175 USER MANUAL Page 60 of 60 FIRMWARE VERSION 1.0.1.1 Updated : 3/2012
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2012-10-09 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment | |
2 | 2412 ~ 2462 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2012-10-09
|
||||
1 2 | Applicant's complete, legal business name |
Grandstream Networks, Inc.
|
||||
1 2 | FCC Registration Number (FRN) |
0020352431
|
||||
1 2 | Physical Address |
126 Brookline Ave, 3rd Floor
|
||||
1 2 |
Boston, Massachusetts 02215 USA
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
t******@timcoengr.com
|
||||
1 2 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
1 2 |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
|||||
app s | FCC ID | |||||
1 2 | Grantee Code |
YZZ
|
||||
1 2 | Equipment Product Code |
GXV3175-T
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
N**** W******
|
||||
1 2 | Telephone Number |
1-617********
|
||||
1 2 | Fax Number |
1-617********
|
||||
1 2 |
N******@grandstream.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
1 2 | DTS - Digital Transmission System | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | IP MULTIMEDIA PHONE | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Output power is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. This device has a 20 MHz and 40 MHz bandwidth mode. | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Galanz
|
||||
1 2 | Name |
L******** H********
|
||||
1 2 | Telephone Number |
86-75********
|
||||
1 2 | Fax Number |
86-75********
|
||||
1 2 |
I******@ecmg-global.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2412.00000000 | 2462.00000000 | 0.0890000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC