INSIGHT User Guide P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C Table of Contents Topic Definitions 3 Login 5 Dashboard 6 Events.. 7 Location.. 8 Supervision Plan 9 Devices... 10 Contact. 11 Zone Activity. 12 Schedule 13 Recipients 14 Offender 15 Profile. 15 Supervision Plans.. 16 Zones. 17 Schedules 18 Users and Recipients. 19 Notifications.... 20 Zones... 21 Reports 22 Hardware.. 23 Locator. 23 BaseStation.. 26 FCC Statements. 27 P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 2 Definitions A notice indicating a complete depletion of the battery will occur in approximately 30 minutes. Once completely depleted, the device will no longer report to the Insight software. A notice indicating that a clearing Event has occurred that has resolved an exception to satisfactory status. An alert which occurs when a device has not reported to the Insight within an expected period of time. An area in which an Offender is prohibited from entering during Scheduled periods. An area in which an Offender is required to be located during Scheduled periods. An alert which occurs when a device has not reported a valid location within an expected period of time. Area which is monitored 24/7 for exits and entries not associated with a Schedule. Alerts sent to the Recipient via SMS text or email. Battery Critical Clear Communication Failure Exclusion Zone Inclusion Zone Location Failure Neutral Zone Notifications P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 3 Definitions (continued) The participant or client wearing the Locator ankle bracelet. A person or agency who receives alerts via email and/or SMS text not necessarily an Insight User. Job function that determines which specific functions a User with that role can access. A time period during which the Offender should be inside an Inclusion Zone, inside a BaseStation range or outside an Exclusion Zone. Any individual accessing Insight for monitoring and managing Offenders. A specified geographic area used to enforce curfews (Inclusion) and restrictions (Exclusion). Offender Recipient Role Schedule User Zone P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 4 Users must enter their Login ID and Password to access Insight. The Account Administrator provides an initial password for each User. During their initial login, Users are required to set their own password. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 5 Dashboard Functions 1. After logging into Insight, the User arrives at the Dashboard. The Dashboard provides a snapshot view of the status of each assigned Offender. It also contains links to all of the modules within the application. 2. The left panel contains a list of all assigned Offenders and is sorted with the Offenders having the most critical and recent violations and Events at the top. 3. The Insight Dashboard is designed to allow the User to focus on those situations and Offenders that require immediate attention. User name The tabs across the top of the Dashboard provide instant access to information relating to the Offender highlighted in the left panel. This left panel shows the Offender name, the severity of the Event, the Event name and the status of the battery in the Locator. Severe Events are displayed as either flashing red or constant red. Green indicates Offender compliance and yellow indicates an unknown or warning status. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 6 Dashboard Functions 1. The Event tab displays a list of Events/exceptions for the currently selected Offender. 2. The contents of the list can be adjusted by checking any or all of the severity checkboxes. 3. To clear Events from the Dashboard, the User checks the box to the left of the Event(s) and clicks the Clear button. The system prompts for a note or comment associated with the Clear. 4. The links at the top of the Dashboard provide access to Insights main modules. 5. There are three commands on the right side of the Dashboard that interact with the Locator at any time. The Events tab is selected by default when the Dashboard first displays. Commands to get the attention or location of the Offender. The User checks the type of Events that should be displayed. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 7 Dashboard Functions 1. The Location tab provides a map showing the latest location of the Offender and allows the User to view a recent history of locations. 2. The Recent History button allows the User to see the entire set of location points for the previous day, the previous 24 hours, or the previous weekend. 3. The Extended History button opens a larger map and provides options for seeing locations over a larger area and for customizable time span. The Location tab offers options for seeing exactly where the Offender has been over the last day or weekend. Shows the most recent location point by default. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 8 1. The Supervision Plan tab displays read-only information related to the Offenders Supervision Dashboard Functions Supervision Plan Plan. 2. This information includes the location and communication frequency, the plan level, what type of plan it is, and when it was last updated. N indicates the Offender does not have a BaseStation
(RF Device) . Plan information is displayed for the Offender highlighted in yellow. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 9 Dashboard Functions - Devices 1. The Devices tab allows User to see the specific Locator and BaseStation assigned to this Offender. 2. The display also indicates the level of the battery charge of each device, when the battery status 3. was last updated and when the device was last plugged in. If a BaseStation is assigned, then a plus (+) sign appears that allows the User to see if other Offenders are assigned to the same BaseStation as might be the case in a halfway house or hospital. Device Name and Model. Indicates level of battery charge, or (as shown) that the device is plugged in and charging. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 10 1. By highlighting the Contact tab the User can quickly see all information that has been entered Dashboard Functions Contact about the Offender. 2. The Offender information is entered and edited in the Offender module, which is accessed via the Offender link at the top of the Dashboard. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 11 Dashboard Functions Zone Activity 1. The Zone Activity tab allows the User to see a report with all of the entries, exits and violations related to all the Zones assigned to the selected Offender during a User-definable time period. 2. The User can export the report into Excel or PDF format for printing and viewing. Select the Offender for the report. Export will send report data into Excel or PDF format for printing. After entering the start and end times, click the Show button to generate the report. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 12 Dashboard Functions Schedules 1. Schedules are assigned to Zones which are associated with Offenders. 2. Schedules allow the User to manage where an Offender should be during specific periods of the day and where an Offender should not be. When an Offender enters an Exclusion Zone during a Schedule or exits an Inclusion Zone during a Schedule, a violation is generated. 3. When a Zone is first assigned to an Offender, Insight creates a 24/7 Schedule for that Zone. The User may modify the Schedule to meet the requirements for that Offender and that Zone. A default 24/7 Schedule is created automatically when a Zone is assigned to an Offender. To add, modify or delete a Schedule, the User must go to the Offender module and select the desired Offender. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 13 Dashboard Functions Recipients 1. The Recipients tab allows the User to view a list of the Recipients who would get Notifications related to the selected Offender. The list includes the Recipients phone number an email address. 2. These Recipients are assigned when setting up the Offender in Offender module. 3. Recipients can be Users of the Insight system or individuals outside the system with a need to know if the Offender has violated any rules of his or her program. The Recipients tab displays contact information for each Recipient assigned to the selected Offender. To change this information, or to assign or un-assign Recipients, the User must go to the Offender module and select the Offender. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 14 Offender Module - Profile 1. By selecting the Offender link from the top menu, the User can enter and manage all information related to an Offender. 2. To enter a new Offender, click the Add Offender button. This will blank the fields and allow you to enter all of the information you wish to have in the system. 3. To inactivate an Offender and un-assign devices, click the X button. Once inactivated, you will not be able to access any details for the Offender without changing the status back to Active. Use these tabs to enter additional information relating to the Offender. This information is for reference purposes only and is not required. The Print button allows the User to generate a report showing all of the active Offenders and their profile information. The Location History button allows you to generate the Location History report for this Offender without opening the Report module P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 15 Offender Supervision Plan 1. To assign device(s) and a Supervision Plan to an Offender, click the Supervision Plan tab and select the devices and plan you want to use. 2. After each selection, click Add to move the devices and plan to the right panel. After all selections are complete, click Apply to send the Supervision Plan to the Locator device. 3. The Range option for the BaseStation allow s the User to set the distance from the BaseStation that the Offender can go without generating an Presence Exit event. Use the drop down lists to select the desired devices and Supervision Plan. This panel shows the details of the devices and Supervision Plan selected for this Offender. Click Apply to send the Supervision plan to the device. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 16 Offender - Zones 1. Zone functionality is used to define geographical areas where the Offender should or should not be during specific periods of the day. Zones can also be used to indicate whether an Offender has entered or exited specific places at any time. 2. A Zone can be either a circle or rectangle, and can be adjusted in size by entering a radius value or by dragging the edge of the shape on the map. Click the Create Zone button to define a new Zone. Or click the Assign Account Zone button, to assign a Zone that is available for all Offenders in the current account. Use these boxes to have the system generate Entry and Exit Events regardless of any Schedules that may be associated with this Zone. The Schedules will generate violations, while Entries and Exits are informational. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C The Location Type field is required and tells the system whether this is a Home Zone, a Work/School Zone or some Other type of Zone. 17 Offender - Schedules 1. Use the Schedule function to set up time periods when an Offender is required to be within a certain Zone or allowed to be away from a certain Zone. 2. A 24/7 default Schedule is automatically assigned to a Zone when the Zone is created. The User can edit this default Schedule and/or create new Schedules for the Zone. 3. A Schedule is always a combination of start and end times and recurrence. 4. User can create a temporary Schedule exception for specific Schedule that will allow the Offender to go in or out of the associated Zone during the exception period without generating a violation. Click the Add Schedule button to define a Schedule for a specific Zone, or select an existing Schedule to see and edit the details in the Schedule Details window. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 18 Offender Users and Recipients 1. The Users and Recipients function allows the User to determine which other Users are able to monitor and manage this Offender. It also allows the User to assign Recipients who will receive Notifications for selected Events related to this Offender. 2. The boxes on the left contain all of the Users and Recipients in the current account. To make selections, highlight the desired names and click the right arrow. To deselect a User or Recipient, select them from the Assigned Users box and click the left arrow. IMPORTANT: If an Admin has checked the All box on the User Set-Up page for assigning Offenders to a specific User, then that User will be unable to remove Assigned Users within this function. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 19 Offender - Notifications 1. The Notifications tab allows the User to select the Notifications (alerts) that are to be sent to the Recipients for this Offender. 2. Using the checkboxes, the User can determine whether each Notification is to be sent by email or by SMS text message to the Recipients phone, or both. 3. For critical email Notifications, it is possible to include a photo, assuming the User has placed a photo on the Profile tab. Click Include Photo. The User must select a Recipient before any of the Notifications options are available. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 20 Account Zones 1. Account Zones are useful if there are Zones that will be applied to more than one Offender within the account. Once defined at the account level, these Zones will be available to be assigned to any of the Offenders in the account. 2. These Zones cannot be changed at the Offender level. 3. The User can create Points of Interest which are simply names of places put on the map to help in naming where an Offender is. Examples are malls, schools, and parks. To add a new Account Zone, click the Add Zone button. To edit an existing Zone, select it from the list. The details will appear in the Zone tab below. The Assign Offenders tab provides a shortcut method of assigning Offenders immediately after creating the Zone. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 21 Account Reports 1. The Reports link provides access to a set of reports that contain up-to-the minute information relating to the Offenders and the account. 2. Each report has its own set of parameters. Most reports allow access to data for up to 60 days. 3. Click the View Report button to generate the report. The reports can be viewed and/or printed in Excel, PDF or Word. When the User clicks on the desired report, the optional parameters will change to reflect what is available for that report. The Selection Mode allows the User to choose between selecting specific Offenders for the report, or selecting all the Offenders associated with a specific User. P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 22 LOCATOR OVERVIEW P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 23 23 LOCATOR INSTALLATION P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 24 24 LOCATOR REMOVAL P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 25 BASESTATION PLACEMENT P R O P R I E T A R Y A N D C O N F I D E N T I A L T O G R Y P H E X , L L C 26 26 Part 2.1091 Part 15.19 (3) Part 15.21 Part 15.105B FCC Statements This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This product must not be co-located or operated in conjunction with any other antenna or transmitter except those included in this product. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 27