Chapter V Trouble removal
\When product suffers troubles, users can voluntaily make some simple examinations tothe machine. If imple examinations cannot stil solve questions, please don't voluntary dismount the machine. After recording the bar code and model number on machine body inthe product and filing in warranty card, users should contact with local agents or the customer service personnel Weer pover ine Toran De rat poet 6 Foang to stan scone el cpp and poner the machine vo Weert base poware Weer base powers comoded wet win host conoced wel wh rst ae Faingioegn | Stanatenipnent win posers, | Sarees epee ees]
tnesysenisterne | Beas causes infuance othe Pst | seepege person win be purpose of computer crash ee excluding interference fom pepheral Stents nore nian nan Te check wheter re COM rerace | To compare he nttons ad rset ee may conein mrt | asropate rath compesean in| ade prot! Spat CoM wae etcabon sare sorometrs Tisz0. THRTUEE Line connection nahina | GRO Th bel oop npr snd compuer coed he acl te Upot Mini USB line Interface oe eolan Power off the module computer no response *. Instal 960 or pea pods to the computer, The USB ceiver is insted aeady | "SN 20 ee a ntconee Chapter VI Statements In terms of warrantylafter service or when clients encounter unsolvable quality problems, please dont voluntarly dismount the machine, s0 as to avoid causing more serious problems before contacting with local agents or the customer service personnel for solutions. Our company reserves the final interpretation power for product appearance and function, and the company is also entitled to update and change products. PAGE Chapter VII Product maintenance and warranty In terms of al cients who have purchased TS08AC multifunctional inteligent terminal product from our company within a year ater the company delivers the product, the machine damage or rouble caused by manufacture or component quaity belong tothe warranty category affirmed by this company, withthe detailed warranty period as folows:
Warranty period forthe host machine: one year;
Warranty or maintenance methods:
\When maintenance is needed to solve troubles occuring in user products, users can contact with agents or the customer service personnel in our company for maintenance operation. When contacting withthe customer service personnel in our company, you can frst dial the service hotine telephone in our company to report situations o customer service engineers here and then these engineers put forward solitons before deciding whether itis necessary to mall the products to the company for maintenance, Please contact with our company to handle these problems according tothe contact information provided bby the company. Chapter VIII Matters needing attention about warranty Maintenance time Maintenance time covers three parts: time to take delivery, maintenance time and transportation time for products being delivered back to clients. Time to take delivery: it refers to the time it takes for our company to take delivery of goods after the:
products from clients needing maintenance are delvered to Guangzhou; according to different delivery methods taken by clients, it usually lasts for 1 to 3 days. Maintenance time: itis no more than 5 workdays, Transportation time for products being delivered back to clients: it depends on the method of delivering products back to cents as well asthe distance from clients. Charging standards If product exceeds warranty period, the company will charge maintenance costs In terms of troubles caused by such human factors from cients as improper uses or voluntary
<ismountng for maintenance, the company will charge maintenance costs Except the above two situations, the company won't charge maintenance costs Maintenance costs only charged for the basic fees in replacing components, Means and fees for delivering products back to customers after (product) maintenance Means for delivering products back to cients after maintenance: in terms of 1 to 2 machines, to deliver them with express: in terms of 3 and more, to deliver them with postal express, China Railway Express. or bus transportation (transporting expenses of the above means are paid by our company). Note if cents require taking special means, the excessive fees are paid by clients. PAGEANT Chapter VIII Appendix Warranty Card Model Device No. Name of organization:
Name of contact:
user | Phone No Address:
Postal code:
Warranty | Staring from purchase date:
period Maintenance record Maintenance record Maintenance record PAGES CONTENTS Preface Safety precautions s
(Chapter | Unpacking list cose :
Chapter II Names of each product part Chapter Ill Driver Installation instructions Chapter IV Matters needing attention about product usage 4.1. General description about product usage aciieees 42. Printing description z :
43, Camera description sia z 44. LCD description a :
4.5 Capacttve touch screen description 46. Description about batery system, realtime clock and PSAM card description 47. Terminal data communication description =
48, Contacted IC card description =
449. Instruction for NFC reader 4.10. The instruction of China second: generation identity card verification reader 4.11 Fingerprint identification description 4.12 MSR module description 4.13 Instruction of OS reinstalingforushing the machine) Chapter V Trouble removal a CChapter VI Statements - -
Chapter Vil Product maintenance and warranty Chapter Vill Matters needing attention about warranty Chapter IX Appendix BIaes 1"
R 3 13 13 4 14 4 6 18 6 18 16 16 7 7 18 Preface
| express sincere thanks to you for using TS08AC terminal product developed by our company!
As the inteligent terminal device to support Android system, TSO8AC terminal produc is a kind of inteligent terminal device to integrate such functions as various cards (magnetic card, contacttype IC card, contactless IC card and PSAM card), camera (supporting two-dimensional code identfication), fingerprint encryption, SMM thermal printing technology, standby battery and transmission technology
(CAN network) As this manual makes detailed descriptions about such contents in S08AC inteligent terminal product as various functional characteristics, operation methods, precautions for use and product maintenance, please carefully ead through this handbook before using this produc, so as to ensure your proper usage and high work efciency in the meanwhile, please pay attention to propery keeping this manual fr future Consultation and reference, Suitable models for this manual: Ts08Ac series products To dear users:
Ifyou happen to have any question or good opinions and suggestions in the process of using our Product, please make feedback about them to our company. Thanks very much for that kindness!
Safety precautions Firstly, thank you very much for using TS08AC terminal product. Before using this product for the fst time, please carefully read the folowing safety precautions:
Tritt men tee As | ena ino This symbol sonifles that ifusers neglect the spected requirements Warning! | orusetis product improper, theres possibity fr causing fatal death or severe damage This symbol signs that f users neglect the specified requrements Be Careful! | oruse this product improper, there is a possbity for causing personal injures or propery losses. Lithium ion battery
+ Be sure not o get this battery wet for water can possibly engender the danger of battery releasing heat, exploing and catching fre;
Be sure not to use oF place this battery near open fre or close to other places exposed to high temperature, Be sure not to use the batery for other devices except this one; otherwise, this may engender the danger of battery releasing heat, exploding and catching fe Be sure not to misplace the postive (+) and negate (.) elecrode of battery when puting i into equipment or charging it: othewise, tis may engender the danger of battery releasing heat, exploding and catching fre;
Be sure not o make incineration disposal towards used batteries or heat them up; otherwise his may engender the danger of battery releasing heat, exploding and catching fe Be sure not to connec he postive and negative poles of battery together inside the recharger or instrument Be surenotto transport or store the battery with such aces as hip and necklace; thenwise, is may cause shot ccut between postive and negative poles of batery, hence engendering the danger of battery releasing heat, exploding and catching fre. When transporing and string it please put the battery into a box
+ Besurenotto beat stike orto perce the battery wih nals or other edged tools; otherwise, tis may engender the danger of battery releasing heat, exploding and catching fre;
Be-surenotto disassemble and directly wold the battery or refit by any means; otherwise, this may engender the danger of batter releasing heat, exploding and catching fre;
This battery can only be charged with the specified recharger,f ther recharges are used, may engender the danger of battery releasing hea, exploding and catching fre, vil
. oe
. PAGE?
ecco Dismounting and refitting
@ Be sure notto attempt to dismount or refitthe battery by any means forthe high voltage inside t may cause electric shock hazard, Internal components and parts Be sure not to touch internal high-votage components or parts; otherwise this may cause electric shock hazard:
Abnormal conditions Ifthe desktop payment terminal emits heat or begins to smoke with peculiar smell then users should instant tur the power off and contact with the dealer as soon as possible. If continuing to use it Users will possibly face the hazard of catching fre or electric shock. Foreign matters If foreign matters enter the desktop payment terminal, users should instantly tum the power supply off and contact with the dealer as soon as possible. I continuing to use it users wll possibly face the hazard of catching fre or electric shock. Dropout and damage 4 Ifthe desktop payment teminal suffers dropout or damage, users shoul instantly tum of the power and contact withthe dealer as soon as possible. f continuing to use it, users will possibly face the hazard of catching fre or electric shock. Humidity The desktop payment terminal should be kept far ftom vase, flowerpot, tea china, glass and other water containers as well as metal fort may cause the hazard of catching fre or electric shock if water and metal enter this payment terminal Lithium ion battery
@ Be sure not to put the battery in microwave oven or pressure cookers; otherwise, this may cause battery to release heat, explode or bum;
@ Be sure not to use batteries with peculiar smell, overheating temperature, abnormal colors or shapes; otherwise, this may cause the battery to release heat, explode or burn;
After normal charging, the batery can only be used fora short ime and at that time please instantly stop using tf users continue to charge it when abnormality happens, the battery may explode or bum:
If the battery leaks liquid or engenders peculiar smel, users should instanty remove it from neighboring heat source or fre source for high heat can cause battery to explode or bum;
Ifthe liquid exuding from the battery accidentally enters eyes, there is a danger for blindness; at that time, users should not rub the eyes; instead, they should instantly washing them with clean tap water before seeing doctors. PAGES a eoce Chapter I Unpacking list 1, When unpacking the packaging box, please check and affim whether the folowing parts are Foreign matters complete If there are missing or damaged parts, please contact with the supple. Pay attention to guaranteeing that there are no metal or intammable particles entering the opening
(of desktop payment terminal for these foreign matters may cause the hazard of catching fre or electric shock, Location
@ Be sure not to put the desktop payment terminal on unstable or uneven surface; otherwise, this may engender the danger of fang of, thus causing casuaties:
@ Be sure not to put tin places with huge humidity and much dust;
Be sure not to place it inside the automobile under direct sunight for a long time. Liquid crystal display/displayer (LCD)
+ Besurenotto impose too much pressure on LCD of make it sue powertlimpact: otherwise, tmay make LCD splnier, hence causing injuries
+ IF LCD splniers, be sure not to touch the liquid inside; otherwise, this may cause skin ination or cause intammaton tft quid rom LCD pane accidental enters the mouth, users should immediately nse tandthen s2e doctors If the quid accidentally nubs off on eyes or skin, please instantly wash the part wth clean tap water for 15 minutes before seeing doctors.
-<Caution>: in terms of those people who don't follow the above suggestions or improperly use the desktop payment terminal and in light of any consequences caused by ineligible maintenance personnel or by those people who use repairable parts not provided and specified by this company for maintenance, the company is not legally duty-bound to undertake any responsibilty 2 If there are any changes in manual content, there are no prior notices. 2 one Power line one Data communication cable one Light disk(With the one 58MM printer paper one camera frame manual and warranty card) (optional) PAGES Pacts Chapter Il Names of each product part 2, The instruction of camera frame installation.
(Open the package, if the machine has the feature of taking picture with the camera frame, we can see the camera. just as shown in the figure 1, What we need to dois that fix the frame on its interface. just as shown inthe igure 2
@UuS Figure 1 3, The instruction of Buin camera
\When the identity card info need tobe recongnised, the inside-bow camera eed to be chosen, beside the component box As shown in the figure 3 PAGES PAGEMOT Chapter Ill Driver Installation Instructions 5 Click Browse, select the CD-ROM in the usb_divec folder, click Nexto begin the instalation. S08ACdtverhas"ofine Diver nstalaton and "One Driver Instat wo kinds of ways, you can a to aocess your personal PC Ethernet you can choose to manual ofine Driver istaabo oe, Your personal PC can access the Ethene. you can select he fine dive to isa or Onne Over Instatatonr mode
(OK wefratinvoduce the fine dive stated Tt 1. Please connect he computer via @ USB 2 Cok on Properes Enter Device Manager cable andTSOBAC. Rgh-ick on My Computer cr) 6 instalation is complete
(Online Driver Installation of using the tutorial:
Installation:
3. Click the yellow dot icon Select Update Driver Sensei Pen ete 9 Gees comune tet Se Sr np ae te SSeS ntact 4 Utconpene tee PAGES PAGE Data transmission 4. Connect TS0BAC to computer through the OTG interface. 2, To select the "Setting" option in application interface;
=e Settings 3. To select the option of Mobile Networks" in the expanding directory of the More 5. Select Seting QDeveloper options, cick [USB debugging] on the right box:
selecting the item "USB debugging 6. Open SnapPea, and TS08AC will connect tothe computer automaticaly, 7. We can install uninstall and export the apps. we can also move them to SD card. Chapter IV Matters needing attention about product usage 4.1. General description about product usage As the stat-up mode isto press switch button for 3 seconds, TS0BAC terminal produc caries Android 4.1 and operating system above that, and it also supports a huge number of applications in Andro platform. Therefore, you can be good at playing this product as you do with other Android fat products. However, we make the fllowing suggestions to you when you use this product Please select applications facing fat panel. If i is an application facing mobile phone, the whole sisplay frame will reverse 90, which is a phenomenon caused by length-width ratio defintion in application, hence engendering inconvenience to your usage:
This product doesn't cary the gravity sensor and gyroscope therefore, various applications needing gravity sensor and gyroscope cannot be normally operated (i terms of such games as Temple Run):
@ The requirement for TF card in this product isthe same to that in ordinary flat panels. As the fle system is FAT32, please format your TF card into FAT32 before using it
@ When the system installs sofware, the product needs typing in password, with the out-ofactory password being "888888". Moreover, clients can change the password and the sofware to do this is ChangePass, which has been installed in the system;
When you use the inner UPS to drive the machine. There is a wrong electric reading, The reading is not representative forthe actual quantity of electricity. But such a situation has not any effect on the machine use. Ifyou use the inner UPS to dive the machine. Inthe case of the UPS is a state of low power, it wil cause two problems of breezing printing effect and the machine maybe power off automaticaly Once you meet such a situation. The external electcty adapter need to be used to avoid it. When you use Google store function, imitation of APK installed on this machine function wil fal this belongs to normal phenomenon, The way to power off the machine is: press the button under the touch screen fo a litle long time(about 3 seconds) unt the message box pop up, and then press the button OK"; then the machine wil execute the process of powering off, and fnaly the machine will be powered of successful. Ifyou are foreign users, you need to use other languages except Chinese as your system language, and please make this seting according to the folowing steps:
1, To select the Setting option in application interface,
Satings 2, To select the option of Language and Input Method" in the expanding directory Pacem
{3 To continue selecting the fist item of "Language" from the expanding directory, 4. Here, you can select that language The Android system loaded in our product possesses a complete language package, and you can slide Lpand down the mouse to select the system language you need according othe interfaces shown inthe above figures, in terms of languages such as American English, Japanese and French 4.2. Printing description 4PT62ACterminal cartes its own 58mm printer which use the UART (TTL) serial port to transfer the data with the core board, and it supports such regular functions in printer as Unicode Arabic and Persian characte set (whichis subject to order requirements), ASCII code, double height and width, concentration adjustment and point diagram printing. As the printer head is produced by Seiko, ts quality is assured Brief functional parameters ofthat printer are listed as follows:
Printing speed of printing module is 6Ommis;
Service fe of printer head is more than 50 kilometers;
Unicode Arabic and Persian character set
# To support point ciagram and LOGO printing:
To support font, double height and width, chart, ine spacing, concentration, Baud rate and _agjustment of ine spacing:
'# To support customization of foreign language characters (to customize foreign language character set according to the need);
@ To support thatthe printing paper is as wide as S8mm and the maximum diameter of paper scroll is 60mm. PAGE/2 ec5cee 4.3. Camera description
{IPT62AC terminal product is equipped with S-milion pixel autofocus camera as well as laser head for Positioning shoot, which is convenient to scan 2-dimensional code. There are two kinds of camera for choosing, one isthe camera on the frame, and another one is camera inside-bow the machine. Camera on the frame. For the safety reason, the customer need to put the frame in the positon 90 degree withthe machine main body while using the machine Camera inside-bowi Itcan be used to both QR_Code and barcode recognize with OCR Tech
+ Use the inside camera to get the data of barcode and QR_Code withthe corresponding apk
@ Base on the inside-bom structure, and wth OCR tech. Put the Identity card on the corresponding postion and fixitin the slot of cover Itcan get the data ike person ID, adress, and name info from the Identiy card. Note: 2s camera function is optional function, please check whether there is such function inthe machine;
44. LCD description Display space
@ LCDis 7-inch TFT LCD screen, and its resolution is 1024600, whichis convenient fr display. Character type Letier characters, digits, symbols, Chinese characters and other foreign characters. 4.5 Capacitive touch screen description Touch screen The touch screen is 7-inch mutiple;point capactive touch screen and it can simuttaneously support S:point touch control, which is convenient for operation;
46. Description about battery system, realtime clock and PSAMISIM card description Battery system The data collector employs 2,200mAh 7.4V Ithium ion battery, which can be charged for cycic use, Removable battery The battery separation blade can be removed by loosening its serews and then the battery can be changed in this way. Builtin clock This device possesses the function of built-in clock and it also has battery protection. When the main power source has no power, ican independently operate, PSAM card installation
@ there are 2 PSAM card slots for secutty encryption/important data storage, another one TF card slot for intaling TF card, with the maximum capacty being 32GB,
"Note: the battery, PSAM card function belong to optional modules; therefore, please check whether the machine possesses that configuration. PAGENS 4.7. Terminal data communication description The terminal makes data transmission with the outside world through wires.
# S282 interface: the terminal devices make data transmission with the outside word through communication interface (standord RS-232
+ USB interface: itis connected to other equipments inthe machine:
LAN network interface: itis connected wih network cable The terminal connects with the far-end data center collector for installing wireless channel module through wireless channel and it supports the connection with far-end data center t realize the function of remote real-time transmission. employ builtin antennae, whose sensitivity and signal gain are both better. WIFI network: to connect with external data channel 4.8. Contacted IC card description The reading and writing of IC card are supported by the reader
@ It supports to read and waite these cards whose standard meet ISO 7816 A, B, C (SV, 3.3V and 18y);
It supports read and write these kinds of CPU IC card whose communication protocol =07=1 and ssome other memory card BBuiltin data encryption options: tiple DES, advanced secur features:
It supports recognize these type of IC card lke:
AT24C01A/24C02/24CD4/24C0824C IBIAT24CE4, SLE4492/4442, SLE4418/4428, ISS!
24CO1A/16 |S07816-1-4) (T=1, T=0) ;
It supports short-circuit protection. Note: Please confi in advance ifthe partis selected or notin the order. 4.9. Instruction for NFC reader NFC reader support contactless cards and all 4 NFC tags and the correlation function of the realization of NFC mobile phone To support ISO 144434 |S0144438 Mifare Felica cards and 4 NFC tags;
To support NFC reader types;
The distance of reading Inteligent card can reach more than Som,
"Note: Please confirm in advance if the partis selected or notin the order. PAGE/M 4.10. The instruction of China second-generation identity card verification reader
.Je1624 support China second-generation identity card verification reader. The information read/write of second generation id card is supported by the verification read. The information readiwrite of [6014438 contactless IC card is supported by the verification read;
The recognition distance of read/write is between tom and Som;
"Note: Please making sure the verification reader partis chosen in the order st. 4.11. Fingerprint identification description
[tis a intetigent part which the DSP processor acted as its core and combine withthe optical fingerprint sensor. The finger data recordimage-processing/fingerprint comparison search and store template are all supported by
# Voo:s0y;
Resolution: 256288pixe! SOODP;
@ FAR: <0001%;
@ FRR: <0.005%
Note: Please confirm in advance if the partis selected or notin the order, 4.12. MSR module description The MSR reader supports recognize these cards with highViow resistance; with a three-track data reading track (optional configuration)
@ Reading track: track one, track two, track three, and all the three rack
@ Read output: 28425%6mvp-p;
Insulation Resistance: 50M ohm Min;
Note: Please confirm in advance if the partis selected or notin the order. 4,18, Instruction of OS reinstaling(brushing the machine) The OS of JP7624C can be reinstaled(brushed) by customers themselves, Open the battery cover with tool. There isa switch on the circuit board, push the switch tothe boot side, connect the machine to the pc with its MINL-USB line, afterall the setting include the driver installed and switch prepared, the next step of OS reinstaling(brushing) can be processed
# Once the os reinstalled(brushed), we need to push the switch to its original side, so that we can power the machine on;
PAGES Warning:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help. NOTE: This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter RF Exposure Statement To maintain compliance with FCCs RF Exposure guidelines, This equipment should be installed and operated with minimum distance of _ m the radiator your body. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter