A7 Handheld Rugged Tablet PC User Manual Version: 1.0 Accessory Item Description 2 piece of 2 Cell Li-Polymer Battery Pack 1 piece of Rugged Tablet PC QSG 1 piece of 12V Adapter w/ Standard Power Cord. Euro / U.S. Std type, 1.8m Optional Accessory Item Description 2 piece of 4 l Li-Polymer Battery Pack Note Hot-swappable for battery change Note Hot-swappable for battery change Users Manual 2 Copyright Notice Copyright 2010 Handheld Inc., ALL RIGHTS RESERVED. No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer. Trademark Acknowledgement Brand and product names are trademarks or registered trademarks of their respective owners. Disclaimer Handheld Inc. reserves the right to make any product changes without notice, including circuits and/or software described or contained in this manual in order to improve design and/or performance. Handheld Inc. assumes no responsibility or liability for the use of the described product(s), conveys no license or title under any patent, copyright, or masks work rights to these products, and makes no representations or warranties that these products are free from patent, copyright, or mask work right infringement, unless otherwise specified. Applications that are described in this manual are for illustration purposes only. Handheld Inc. makes no representation or warranty that such application will be suitable for the specified use without further testing or modification. Warranty Handheld Inc. warrants that each of its products will be free from material and workmanship defects for a period of one year from the invoice date. If the customer discovers a defect, Winmate will, at its option, repair or replace the defective product at no charge to the customer, provided it is returned during the warranty period of one year, with transportation charges prepaid. The returned product must be properly packaged in its original packaging to obtain warranty service. If the serial number and the product shipping data differ by over 30 days, the in-warranty service will be made according to the shipping date. In the serial numbers the third and fourth two digits give the year of manufacture, and the fifth digit means the month (e. g., with A for October, B for November and C for December). Users Manual 3 For example, the serial number 1W10Axxxxxxxx means October of year 2010. Customer Service We provide service guide for any problem as follow stepsFirst, visit the website at www.handheldgroup.com to find the update information about the product. Secondly, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance. You may have the following information ready before you call Products serial number Peripheral attachments Software (OS, version, application software, etc.) Description of complete problem The exact wording of any error messages with print screen images In addition, free technical support is available from our engineers in every business day. We are always ready to give advice on application requirements or specific information on the installation and operation of any of our products. Please do not hesitate to call or e-mail us. ManufacturerHandheld Inc. AddressHandheld Group AB, Kinnegatan 17 A, S-531 33, Linkoping, Sweden TEL+46 (0) 510-54 71 70 FAX+46 (0) 510-282 05 Users Manual 4 Safety Precautions Warning!
Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not connect the electronic device with power socket while the devices power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the Pacs chassis mechanical housing. Caution!
Always ground yourself to remove any static charge before touch the CPU card. The electronic devices are very sensitive to static electricity. As a safety precaution, use a grounding wrist strap all the time. Place all electronic components in a static-dissipative surface or static-shielded bag when they are not in the chassis. Battery Notice!
WARNING Do not fix or replace battery, it may cause explosion! Only use with specified battery by following the manufacturers user manuals instruction. Users Manual 5 UL Safety Announcement UL Classification: Class I mark: with respect to electronic shock;
Fire and hazardous material only in accordance with the regulation of UL-60950 and CAN/CSA C22.2 No. 601.1. Power Supply Announcement The Handheld Rugged Tablet PC Power Supplies are supported by Power Adapter and Battery Pack, the power rating announcement and manufacturer information list as below. Power Adapter Battery Pack Manufacture: EDAC Power Electronics Co Ltd Model: EA1050C-120 Input Rated: 100-240Vac, 1.8A, 50-60Hz. Output Rated: DC Manufacture: JHT energy International Co Ltd Model: ALG7-08A Rated: 2600mAh DC 7.4V 12V, 6.66A. Power Notice!
(1) Please aware of the power code of adapter need to be connected to the Earth ground.
(2) Please notice the Power Standby mode when push power button at least 4 seconds to go to sleep status. (See Chapter 2.1 Starting and Stopping the Tablet PC) Users Manual 6 FEDERAL COMMUNICATIONS COMMISSION This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. RF exposure warning The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Users Manual 7 RF exposure information (SAR) This Rugged Tablet PC meets the government's requirements for exposure to radio waves. This Rugged Tablet PC is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless Rugged Tablet PC employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the Rugged Tablet PC transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the Rugged Tablet PC while operating can be well below the maximum value. This is because the Rugged Tablet PC is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for US model Rugged Tablet PC as reported to the FCC when tested for use at the body, as described in this user guide, is 1.339 W/kg. Industry Canada Class B Statement This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe [B] est conforme la norme NMB-003 du Canada. This device complies with Industry Canada licence-exempt RSS standard(s).Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. IEEE 802.11b or 802.11g operation of this product in the Canada is firmware-limited to channels 1 through 11. Dclarations d'exposition aux RF liesAvertissement d'exposition RF:
L'quipement est conforme aux limites d'exposition aux RF tablies pour un environnement non contrl. L'antenne (s) utilise pour ce transmetteur ne doit pas tre co-localiss ou fonctionnant en conjonction avec une autre antenne ou transmetteur. Ce dispositif est conforme la norme de l'industrie Candada exempts de licence RSS (s). L'opration est soumise aux deux conditions suivantes: (1) Cet appareil ne peut causer d'interfrences nuisibles, et (2) cet appareil doit accepter toute interfrence reue, y compris les interfrences qui peuvent causer un mauvais fonctionnement de l'appareil. Users Manual 8 Contents CHAPTER 1 SPECIFICATION ...................................................................... 11 1.1 1.2 1.3 1.4 1.5 SYSTEM SPECIFICATION .................................................................................................................. 12 HOW TO USE THE TABLET PC ............................................................................................................. 13 LED INDICATOR ............................................................................................................................ 15 USING THE BATTERY PACKS .............................................................................................................. 16 THE BATTERY LIGHT SIGNAL INSTRUCTION ............................................................................................ 19 CHAPTER 2 SOFTWARE OPERATION ....................................................... 22 2.1 TURNING ON AND OFF THE TABLET PC .................................................................................................. 22 2.1.1 Turn on the Tablet PC ............................................................................................................ 22 2.1.2 Turn off the Tablet PC ............................................................................................................ 22 HOW TO USE THE SOFTWARE UTILITY .................................................................................................... 23 2.2 HOT TAB SOFTWARE UTILITY FUNCTIONS ............................................................................................. 24 2.3 2.4 HOW TO USE THE WIRELESS NETWORK ................................................................................................. 27 2.5 HOW TO USE THE BLUETOOTH ............................................................................................................ 29 2.6 HOW TO USE THE WWAN FEATURE ..................................................................................................... 32 HOW TO USE THE GPS FEATURE ......................................................................................................... 33 2.7 HOW TO USE THE CAMERA FEATURE ..................................................................................................... 36 2.8 HOW TO ADJUST THE LCD BRIGHTNESS ................................................................................................ 38 2.9 HOW TO ADJUST THE SPEAKER VOLUME. ............................................................................................... 39 2.10 2.11 SHOW THE BATTERY INFORMATION.. .................................................................................................... 40 SHOW THE SYSTEM INFORMATION. ..................................................................................................... 40 2.12 CHAPTER 3 INSTALLING THE DEVICE DRIVER ....................................... 42 CHAPTER 4 CARING YOUR TABLET PC ................................................... 73 A. Battery Problem .................................................................................................................. 75 B. Bluetooth Transmission Problem .................................................................................. 75 C. Display Problem .................................................................................................................. 75 D. Date/Time Problems ......................................................................................................... 75 E. SSD Problem ........................................................................................................................ 76 F. LAN Problem ............................................................................ Error! Bookmark not defined. G. Power Management Problems ....................................................................................... 76 H. Startup Problems ............................................................................................................... 77 I. Sound Problems ................................................................................................................... 77 J. Wireless LAN Problem ........................................................................................................ 78 A.COM PORT Define ................................................................................................................ 80 Users Manual 9 Chapter 1 Specification Users Manual 10 CHAPTER 1 Specification This User Manual cover the use of an A7 with Microsoft Windows 7 OS, but other operating systems can also be used. Please contact your supplier for further information. The A7 is a compact high performance, low weight rugged Tablet PC designed for outdoor fieldwork purpose. The A7 can survive in severe environmental conditions including vibration, shock, moisture and temperature variations. The A7 is suitable for use in harsh environments such as construction sites, warehousing, defense, manufacturing and field service. The A7 is delivered with two batteries and an AC adapter. Users Manual 11 This Chapter introduces the 7 Handheld Tablet PC A7 specification. 1.1 System Specification System Processor BIOS Chipset Memory LANController Storage Audio IntelAtomN26001.6GHzDualCore AMISystemBIOS IntelNM10 4GBDDR31066SODIMMRAM BroadcomBCM57780Chipset,10/100/1000Mbps Msata128GBSSD Audiooutforheadset,Microinformicrophonejack,1.5W Speaker(Internal) I/OConnectors LeftI/OPort RightI/OPort BottomSide RearSide InFrontControl ControlButton LEDindicator DisplaySpecification Size Resolution Brightness Touch 1xMicroIn,1xAudioOut,1xGigaLAN,1xUSB,1xDCPower Jack 1xRS232,1xUSB Pogopinfordocking ServiceWindow 1xPowerOn/Off,1xMenu,1xUp,1xDown,1xLeft,1xRight 3xProgrammableHotkeys 1xPowerStatus,1xHDDStatus,2xBatteryStatus,1xRF DeviceStatus 7(16:9) 1024x600 600nit 4WireResistiveTouch Users Manual 12 12VDC@6.66A PowerManagement PowerInput PowerConsumption 9W Battery Adapter 1.2 How to Use the Tablet PC This section describes how to control this Tablet PC. LiPolymer7.4V 2S1P,2600mAh 100240V,5060Hz,12VDC 1 2 3 4 Components Function Description Power On Button PUSH 4 seconds to turn on the tablet pc See Other Intro. LED Indicator Menu F1 F3 Hotkey Shows the Power Status, HDD Status, Left and Right Battery Status, and Wireless Status Push Menu function to show Brightness, Volume,Battery status and Wireless Enable/Disable. 6 programmable Hot-key functions for user to define by application, default first short push key (F1 short) will turn-on Outlook Express Users Manual 13 5 Up/Down/ Left/
Right/OK Button Cotrol the up, down, left, right and Enter function. Users Manual 14 1.3 LED Indicator LED Term Indicator Status Description Power mode Green: System Turn On. No Light : System Turn Off No Light: 100% full charge or power on with AC adapter Green Light: Product under charge Red Light: Low battery status Red blinking light : Low Battery warning < 5%
Green Light blinking: HDD is using Battery Status Storage Status Wifi status Green Light blinking: Any RF Device On No Light: RF device is not working Users Manual 15 1.4 Using the Battery Packs This section describes the details of using the battery packs. Using the Battery Packs Before you use your Handheld tablet PC on the road, you will have to charge the battery packs, the battery packs begins to charge as soon as the Handheld tablet PC is connected with the external power source. Please fully charge the batteries before using them in the first time. The new battery packs must 100% charged before the Handheld tablet PC is disconnected with the external power source. The battery pack is fully charged when the battery light indicator turns OFF. It takes about couple of hours to fully charge the battery when the Handheld tablet PC is turned OFF. Battery Care The Handheld tablet packs like all rechargeable batteries, it have limit on the number times it can be fully recharged. Fully draining and charging the battery once a day in each day will leave the batteries last over a year, but rechargeable time limits are based on your environmental temperature, humidity, and how your tablet PC is used. The ideal environmental temperature range between 10C and 29 C (50 F and 85 F) . Battery Power System The Handheld tablet PC is designed to work with two removable battery packs located inside the battery pack compartment. The fully charged batteries pack will provide several hours of battery life, which can further extended by using power management features through the BIOS setup. The battery system implements the power management software which allows the battery to accurately report the amount of charge percentage left in the battery. Charging the Battery Pack You can charge the battery pack by using the power adapter. When the power adapter is plugged in, the inserted batteries packs automatically recharges whether your tablet PC is ON or OFF. It takes about couples of hours for battery to receive fully charge when the power is OFF but takes twice as long when the tablet PC is in use. When the red charge LED indicator in flashing, charging is required. The battery is charging when the red LED is solid, when the LED is turned OFF, the battery pack is fully charged. Insert the battery pack Users Manual 16 Step 1 Insert the battery pack into the battery slot. Step 2 Press down the compression lock into the tablet pc. Step 3 Press the latch down to fasten the battery on the tablet PC Users Manual 17 To remove the Battery Step 1 Press the latch up to loose the battery pack on the tablet PC Step 2 Press up the compression lock from the tablet pc. Step 3 Take the battery pack from the battery slot. Users Manual 18 1.5 The Battery Light Signal Instruction 1. The two battery packs charging procedure. When the tablet pc is connected with the power source, the battery packs are starting to charge. A. Battery Charging Mechanism:
1. The battery packs are both at low power level a. If first batterys power level is higher the second battery than 10%, the PC will charge the second battery first. b. If both batteries power level differences are lower than 10%, the PC will charge two batteries at the same time. 2. If one battery is full charged, the other is at low power level, the PC will charge the battery which is at low power level. 3. If both batteries are full charged, the PC will shut down the charging current. Users Manual 19 B. Battery Discharging Mechanism:
1. If the battery on the right is full charged (>3%), the PC will select the right one as the power source. 2. If the battery on the left is full charged (>3%), the PC will select the left one as the power source. 3. If the both batteries are full charged, long push the F3 hot tab to switch the battery power source. 4. When the batterys power level is under 3%, the PC will automatically switch the power source to the other battery. 5. When the batterys power level is under 10%, the battery light is flashing the red light 6. When both batteries power level are under 10%, the PC will send out the red light to to alarm. alarm. 6. When both batteries power level are under 3%, the PC will turn off the power automatically to protect the battery pack. Battery Light Signal: Charging Low Power Battery A\B A: 10%~100%
A: 3%~10%
A: 0%~3%
A: No battery B: 10%~100%
Use A:
Use B:
Use A:
Use B:
Use A: Switch B Use B:
Use B:
B: 3%~10%
Use A:
Use B:
Use A:
Use B:
Use A: Switch B Use B:
Use B:
B: 0%~3%
Use A:
Use B: Switch A Use A:
Use B: Switch A Turn off the PC Turn off the PC B: No battery A:
A:
Turn off the PC Turn off the PC Users Manual 20 Chapter 2 Software Operation Users Manual 21 CHAPTER 2 Software Operation This Chapter will guide you how to operate the Tablet PC, including start / stop the PC, and how to use menu function including basic hardware function adjustment and the Hot Tab hotkey utility software that is very easy & helpful for operating the computer. 2.1 Turning On and Off the Tablet PC 2.1.1 Turn on the Tablet PC 1. Place your tablet PC on a flat and stable surface or hold the tablet PC on your hand. 2. Make sure the tablet PC is either connected with AC power adapter or the battery pack with power. 3. Press the power button at least for 4 seconds to turn it on. 2.1.2 Turn off the Tablet PC Turn off the tablet PC power source by using the Shut Down command of your operating system.
**Caution If you have to turn the tablet PC on again immediately after turning it off, please wait for at least for five seconds. Be sure to know that turn the tablet PC off and on rapidly can damage the whole device. Users Manual 22 Function Description Function Adjustment 2.2 How to use the software utility Hot-Tab Hotkey Function PUSH Menu 1st Time 2nd Time Show Current Brightness Show current Volume Show current Battery Usage and Two BTR status 90 %
Show current on/off of Wireless mode 3rd Time 4th Time 5th Time Click Left/
Down button to increase brightness (Or Drag by Touch) Click OK to confirm and eliminate UI. Click Right/Up to decrease brightness(Or Drag by Touch) Click OK to confirm and eliminate UI. 50 %
Use touch button to select all kind of wireless communication function Enable/ Disable Show software version for a. Hot TAB Utility version b. BIOS / EC version Lock/Unlock all button function Push 4 seconds to Lock all button**(not including Touch) LONG PUSH 4 sec Push 4 seconds to Unlock back to normal operation Users Manual 23 2.3 Hot TAB Software Utility Functions 1. F1 Hot TAB functions will show four functions A. The first is virtual mouse B. Screen rotation C. Onscreen Keyboard Users Manual 24 D. Handwriting(Optional) E. F2 to F3 functional Hot key You can use Browse and choose the execution program file. 2. Power Manage function Users Manual 25 3. System Information When you press menu 3rd time, you can see the system information. 4. Low battery warning notice:
Users Manual 26 2.4 How to use the Wireless Network WeapplyIEEE802.11b/g/nWiFi+Bluetooth4.0HSStandardClassIHalfminicardfordefaultfunctionof theA7. TheWLANfeaturesinclude:
SupportPeertoPeer(AdHoc)andAccessPoint(Infrastructure)modes. Enhancedwirelesssecurity:64/128bitsWEP,WPA,WPA2. Wirelessconnectionupto150Mbps 1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.ClicktheWiFitoswitchthewireless radioon/off. 2. Clickthe WirelessNetworkicononthe Users Manual 27 taskbar.(Anorangelightintheiconindicatesconnectionsareavailable.) 3. Youcanalsodosomedetailsettingfromthedevicemanager. Users Manual 28 2.5 How to use the Bluetooth Dependingonyourapplication,theBluetoothmodulecangiveyoucapabilityforshortrangewireless communicationsbetweendeviceswithoutrequiringacableconnection.Thetransmissioncangothroughwalls, pocketsandbriefcasesaslongastwodevicesarewithinrangearound10meters.Followingtheeasystepto connecttotheBluetoothcommunication. 1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.ClicktheBluetoothtoswitchtheBT radioon/off. 2. Afterinstallingthedriverutility,theBluetoothshortcutwillshownonscreen,doubleclicktheshortcutandit willsearchanybluetoothdeviceautomatically.OrdoubleclickSearchDevicestosearchagain. Users Manual 29 3. Choosethebluetoothdeviceyouwanttoconnect,andleftclicktochooseConnect.Thenthe devicewillbeconnectedtothemodule. Users Manual Rugged Tablet PCs 4. Whenunderconnecting,youcanchooseSendtosendadatatothepair device.connection. Users Manual 31 2.6 How to use the WWAN Feature PleaseinsertSIMcardbeforepoweron. TheA7canapplyabuiltinMiniPCIe3Gmoduletoperformthe3Gfunction.Dependingonyour application,the3GmodulecandatacardandhostPCsoftwarecombinationdelivermultiband HSPA/UMTS,EDGE/GPRS,WCDMA/GSMconnectivityinasinglehardwareconfiguration. 1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.Clickthe3Gtoswitchthe 3Gradioon/off. 2. OnWindowsdesktop,doubleclicktheAirCardWatchershortcut.Thescreenasbelowappears. Ifthe3Gdeviceisnotexist,theAirCardWatcherwillnotpopupautomatically. Users Manual 32 2.7 How to use the GPS Feature WeapplyanonboardGPSmodulefordefaultfunctionoftheA7. 1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.ClicktheGPStoswitchthe GPSradioon/off. 2. Click theucentericontostarttheGPSfunctionsettings. Users Manual 33 3. SettingtheReceiverPorttoCOM3 4. SettingtheReceiverBaudrateto9600 5. GPSModulewillstartColdStart.Whenthepositioningiscomplete,theFixModewillappearas DR Users Manual 34 6. Youcanchoosecoldstart,warmstartorHotstartfromReceiverAction Users Manual 35 2.8 How to use the Camera Feature TheA7appliesainternal5MPixelsCamerawithmicrophonemodulefordefaultfunction. 1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.ClicktheCameratoswitch theCamerapoweron/off. 2. StarttheCameraprogram.YouwillbeinCameramode. Users Manual 36 3. Settingtheimagepreviewresolution. 4. Whenyousetthepreviewresolutionto640*480,thefinalpictureresolutionisalso640*480.. Users Manual 37 2.9 How to adjust the LCD brightness 1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu. 2. AllowsyoutousetheleftandrightarrowkeystoadjusttheLCDbrightness. 3.TheAutoBrightnesschoiceboxallowsyouconfigurehowthelightsensorworks. Users Manual 38 2.10 How to adjust the speaker volume. 1. PresstheMenubuttontwiceonyourTabletPCtoopentheHottabmenu. 2. Allowsyoutousetheleftandrightarrowkeystoadjustthespeakervolume. . Users Manual 39 2.11 Show the battery information.. 1. PresstheMenubuttonthirdtimesonyourTabletPCtoopentheHottabmenu. 2.12 Show the system information. Users Manual 40 1.