COPYRIGHT Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as EZVIZ). This user manual
(hereinafter referred to as the Manual) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Revision Record New release January, 2021 Trademarks Acknowledgement website (http://www.ezvizlife.com).
, and other EZVIZs trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED AS IS, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZS TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTYS PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS. Table of Contents Instruction 1 Packing List 1 Overview 2 Lock Installation 3 Switch Lever Handle Direction (Optional) 3 Switch Lock Latch Bolt (Optional) 4 Installation Steps 4 Lock Settings 7 Activate Lock 8 Enter Menu 8 Menu Index 8 Add Fingerprint/Password/Card 8 Delete Fingerprint/Password/Card 10 Clear Fingerprint/Password/Card 12 Initialize 12 Volume Control 12 Lock Using 13 Unlock 13 Operation and Management 13 Get the EZVIZ App 14 Add Lock to EZVIZ 14 Connect Gateway to Power Source 15 Connect Gateway to Network 15 Add Gateway to EZVIZ 15 Add Lock to EZVIZ 16 Add Gateway to Lock 16 Maintenance 17 Daily Maintenance 17 FAQ 17 Instruction The installation of EZVIZ Smart Fingerprint Lock (hereinafter referred as to "lock") impacts its normal operation and service life. It is recommended to let professionals install, and drill hole for lock set in accordance with hole templet in appendix. It is recommended to remove the lock if your house is under decoration, and reinstall it after decoration in case of lock damage and service life reduction. Please note that disinfectant may cause damage to the lock body. Once initialized completed, the lock will clear all user information. After lock installation and configuration, please add fingerprint, password or card as needed. When battery voltage is low after using for a while, low voltage alarm alerts. Replace battery timely and pay attention to positive and negative poles. If you leave home or do not use lock for a long time, keep mechanical key with you, and do not leave it indoors. You should take battery out to ensure lock service life. For users with flat or thin fingerprint, it is recommended to use thumb to register fingerprint for inceasing success rate, and register more than one fingerprint with the same user. The lock accommodates up to 50 fingerprints, 50 passwords and 50 cards. Packing List 1 2 3 4 5 6 7 8 9 10 11 12 13 Front Panel Rear Panel Lock Body Home Gateway Square Rod Card Hole Templet Standard Screw Bag Lock Body Screw Bag Key Bag AA-sized Battery Regulatory Information Quick Start Guide 1 1 1 1 1 2 1 1 1 1 4 1 1 1 Overview Outdoor Indoor Fingerprint Reader Battery Cover Keypad Card Swiping Area Doorbell Button Anti-Peephole Button Lever Handle Lever Handle Secure Knob Emergency Power Supply Interface Mechanical Keyhole 2 Lock Installation Switch Lever Handle Direction (Optional) 1. Switch Lever Handle Direction
- Take off the rubber and remove the reversing screw with screwdriver.
- Rotate the lever handle 180 degrees upwards.
- Screw the reversing screw into the opposite screw hole. Reversing Screw 2. Confirm Clutch Direction
- Front panel: Insert square rod into sleeve and lift lever handle. Rotate sleeve 90 degrees if lever handle idles.
- Rear panel: Turn on the anti-peephole button. Insert square rod into sleeve and lift lever handle. Rotate sleeve 180 degrees if lever handle idles. Elastic Cylinder Pin Square Rod Anti-Peephole Button Front Panel Rear Panel 3 Switch Lock Latch Bolt (Optional) 2 Rotate the latch bolt 180 degrees. Turn the central part 90 degrees and tuck it in. 1 Uplift the metal here. 3 Push the latch bolt into the lock body. Installation Steps The standard accessories for this product support installation for 40mm-50mm wooden doors. If the thickness of the door is beyond this range, please contact your local dealer. When fixing front and rear panel, do not press internal connection cable. When installing front and rear panel, handle with care in case of any panel damage. 1. Drill Hole The product is applicable to wooden door and burglar-proof metal door. Drill hole in accordance with hole templet in packing list. 4 2. Install Please tap to watch the installation video. 1 Fix lock body into door panel with screws. 2 Insert square rod into front panel and install the front panel into door as shown below. 5 3 Insert the front panel in the correct position and test normal operations of latch bolt and handle. 4 Fix the fixed plate and rubber pad into the door with locating pin and tighten sleeve. 5 Connect the front and the rear panels with the cable. 6 6 With the secure knob keeping upright, fix the rear panel with screws as shown below. 7 Place the batteries into the rear panel. 8 Test your passwords, fingerprint and proximity card, and then the installation is finished. Lock Settings After installation, remove back cover of battery seat and install 4*AA-sized batteries. Then you can set the lock as needed. Please tap to watch the setup video. Please remove protective film from lock before first use. Please note that disinfectant may cause damage to the lock body. 7 Activate Lock Touch keypad area to activate the lock. Enter Menu settings. Menu Index Press 3571# to enter menu. In initial state, enter short code for settings. In non-initial state, verify with administrator's fingerprint, password or card first. Then enter short code for Menu Add Fingerprint Add Password Add Card Delete Fingerprint Delete Password Delete Card Clear Fingerprint Clear Password Clear Card High Volume Low Volume Mute 11#
12#
13#
21#
22#
23#
31#
32#
33#
41#
42#
43#
8 3570#
Initialize After every successful setting, you will return to the menu. Then you can enter short code again to set or press * to exit. Add Fingerprint/Password/Card Add Fingerprint The number of times will be displayed on the keypad each time you touch the fingerprint reader. Please remember your fingerprint number well in case you want to delete the fingerprint in the future. Fingerprint which has been added cannot be added again. 1 After entering the menu, press 11# to add fingerprint. 2 Touch fingerprint reader. Then touch again after voice prompt and repeat the operation for 5 times to confirm. The fingerprint number will flash on the keypad when complete. Fingerprint Collection When collecting fingerprint, please adjust your finger to maximize the fingerprint contact surface as shown below, which helps to improve fingerprint verification success rate. Add Password future. password. Please remember your password number well in case you want to delete the password in the Password which has been added cannot be added again. 1 After entering the menu, press 12# to add 2 Enter password (6 to 10 digits) and press #. Then enter password and press # again to confirm. The password number will flash on the keypad when complete. Add Card Please remember your card number well in case you want to delete the card in the future. Card which has been added cannot be added again. 1 After entering the menu, press 13# to add 2 Swipe card. The card number will flash on the card. keypad when complete. 9 Delete Fingerprint/Password/Card Delete Fingerprint The current verified fingerprint cannot be deleted. For example, if you verify with fingerprint 1, then fingerpint 1 cannnot be deleted. 1 After entering the menu, press 21# to delete 2 Enter fingerprint number and press #. fingerprint. 3 The fingerprint number flashes and then press #. Delete Password The current verified password cannot be deleted. For example, if you verify with password 1, then password 1 cannnot be deleted. 10 1 After entering the menu, press 22# to 2 Enter password number and press #. delete password. 3 The password number flashes and then press #. Delete Card The current verified card cannot be deleted. For example, if you verify with card 1, then card 1 cannnot be deleted. 1 After entering the menu, press 23# to 2 Enter card number and press #. delete card. 3 The card number flashes and then press #. 11 Clear Fingerprint/Password/Card The current verified method cannot be cleared. For example, if you verify with fingerprint, then fingerpints cannnot be cleared. 1 After entering the menu, press 31# to clear fingerprints, press 32# to clear passwords, press 33# to clear cards. 2 Press # to confirm. Initialize Volume Control 1 After entering the menu, press 3570# to initialize. 2 Press # to confirm. After entering the menu, press 41# to select High Volume, press 42# to select Low Volume, press 43# to select Mute. Only key sound and verification sound can be muted. 12 Lock Using Unlock Normal Unlock Fingerprint Unlock Password Unlock Key Unlock Card Unlock When openning the door by mechanical key, rotate the key and down press the handle. Please touch the keypad area to activate the lock before open the door by password. For your privacy security, it is recommended to change passwords and clean keypad area regularly in case of remaining marks. Scramble Password The smart lock applies scramble password function. Scramble password increases safety and avoid password being peeped. When entering password, you can enter any random number among where there has the right password. Max. length: 20 digits (scramble password + right password). For example: the right password is 123456, you can enter xxx123456xxx and end by "#" to confirm, and the door will unclock. Operation and Management Emergency Power Supply When batteries are out of power, connect lock's micro-USB emergency power supply interface with power bank (or phone supports OTG) to charge lock through micro-USB charging line, and then unlock the door. Power Bank Install Battery 1. Install battery: remove battery cover, install 4*AA-sized batteries in battery seat, and then tighten battery cover. 13 2. Note: install correct batteries in case of explosion. When not using batteries for a long time, remove them from battery seat. Do not use new batteries with old ones at the same time. Do not place battery with the (+) and (-) in the wrong way around. Dispose used batteries according to the local environmental protection law. Alarms 1. Tamper Alarm 2. System Locked Alarm 3. Low Voltage Alarm Once being dismantled by force, the lock will send out alarm lasting about one minute. Verify with wrong fingerprint, password or card 5 times in a row, the system will be locked for 3 minutes. Once battery voltage is low, the voice prompt will remind you to replace batteries. Restore to Factory Settings 1. Remove the battery cover of rear panel and take out batteries. 2. Press reset button for 5 seconds with needle-resemble object, meanwhile put back batteries in the battery seat. 3. Release reset button and press "#" to confirm after voice prompts. Get the EZVIZ App 1. Connect your mobile phone to Wi-Fi (suggested). 2. Download and install the EZVIZ app by searching for EZVIZ in the App Store or Google PlayTM. 3. Launch the app and register an EZVIZ user account. If you have already used the app, please make sure that it is the latest version. To find out if an update is available, go to the app store and search for "EZVIZ". Add Lock to EZVIZ The app interface may be different due to version update, and the interface of the app you installed on your phone shall prevail. Please add lock and gateway to EZVIZ by following steps:
Select Appropriate Location for Gateway The gateway needs to be plugged in. To ensure that the connection between the gateway and sub devices is stable, please place the gateway at the center of the sub devices, and the distance between the gateway and the router should be 6 meters. There should be no metal obstacles and walls between the gateway and sub devices, and the gateway and the router. Do not place any gateway or detector on the top of the router. EZVIZ App 14 Connect Gateway to Power Source Plug the gateway in. When start up the gateway for the first time, the LED indicator ring turns from solid orange to fast-flashing white, which means that the gateway has entered network configuring mode. Outlet Power Adapter Connect Gateway to Network Wired network is recommended. You need to connect the gateway to the LAN port of the router with power cable (purchase separately) as displayed in the figure below. Router You can also use wireless network. Scan the QR code at the bottom of the gateway with the EZVIZ app, and then connect the gateway to Wi-Fi by following the on-screen instructions. If Wi-Fi connection failed, or you want to connect the gateway to another Wi-Fi, you need to make the gateway offline first. Press and hold the function key for over 4 seconds until you hear the voice prompt, and then connect the gateway to Wi-Fi by following the on-screen instructions. Add Gateway to EZVIZ interface will be displayed. 1. Log in to your account through EZVIZ app, tap the device adding icon and then the QR code scanning 2. Scan the QR code at the bottom of the gateway. 15 3. Add the gateway by following the wizard on the app. Add Lock to EZVIZ interface will be displayed. 1. Return the home page of the EZVIZ app, tap the device adding icon and then the QR code scanning 2. Scan the QR code at the back of the battery cover. Scan QR Code 3. Add the lock to the gateway by following the wizard on the app. Add Gateway to Lock be displayed. 1. Return the home page of the EZVIZ app, tap the setting icon of the lock and then setting interface will 2. Tap Related Gateway and select your gateway. Follow the wizard on the app to complete the setting. Scan QR Code 16 Maintenance Daily Maintenance Do not let lock contact with corrosive materials to avoid lock damage and impacting its gloss. As a key part of the lock, do not hang any object on the lever handle for its flexibility directly impacting the use of the lock. dry cloth. If door deforms, it increases friction that combined latch bolt entering the box strike plate and bolt cannot extend fully. At this time, adjusting strike plate position is needed. After using fingerprint reader for a long time, its surface may be stained or wet. Wipe gently with a soft and Replace batteries immediately once battery voltage is low to ensure the normal use of the lock. Pay attention to the positive and negative poles of batteries when replacing them. Keep the mechanical key properly. Do not scratch the fingerprint reader and keypad surface with hard, sharp objects. When collecting fingerprint, press your finger on the reader horizontally. Ask professionals to check the lock if it is not flexible or cannot be held in correct position. Keep lubricant in the rotating part of the lock to keep it rotate smoothly and prolong its service life. It is recommended to check the lock once every six months or one year, and check whether fixed screws Apply a small amount of graphite powder or pencil powder into lock cylinder slot to ensure the key is inserted and removed smoothly on regular basis (one year or six months). However, do not apply any grease to lubricate in case of grease sticking to the pin tumbler spring. are loose. FAQ Problem Cause Solution Door cannot be opened successfully through verifications by fingerprint, password or card. Lock installation problem. Ask professionals to check the lock. When verified by fingerprint or password, lever handle doesn't return to its position. Return lever handle to its position, and then re-enter password or fingerprint. Incorrect mechanical key. Use correct mechanical key. Door cannot be opened with mechanical key. Lock cylinder damaged. Lock body damaged. When unlocking by fingerprint, the door cannot be opened. The key does not insert to end. The fingerprint is invalid. The fingerprint has been deleted. Large deviation of valid fingerprint. The fingerprint is damaged. Ask professionals to check the lock and replace the damaged components after opening door by other methods. Unlock the door by valid fingerprint, password or mechanical key. Re-verify fingerprint, press finger on the reader horizontally to reduce deviation;
or unlock the door by password or mechanical key. Re-add a fingerprint (it is recommended to register more than one fingerprint for the same user); or unlock the door by password or mechanical key. The fingers are too dry, wet or dirty. Re-verify fingerprint after fingers are in proper condition. 17 Problem Cause Solution The fingerprint deforms for applying too much pressure when collecting fingerprint. The fingerprint doesn't fully touch with fingerprint reader for applying little pressure when collecting fingerprint. Connection line loosens. When unlocking by fingerprint, the door cannot be opened. Verified by fingerprint, password and card successfully, but motor doesn't work, and door cannot be opened. Motor fault. Re-verify fingerprint in correct way. Ask professionals to check the lock, and replace damaged components. Batteries are out of power or installed in a wrong way. Unlock the lock through external power supply or mechanical key, and check batteries. No response of keypad. Connection line between front lock body and rear one loosens. Keypad damaged. Ask professionals to check the lock after opening door with mechanical key. No response from fingerprint reader. Fingerprint reader damaged. Ask professionals to check the lock and replace damaged components after opening door by other methods. The lock remains open, and cannot be used normally. The main bolt cannot be extended, or extend partially by uplifting lever handle. Clutch components fault. Ask professionals to check the lock. The lock has entered remaining open mode Verification by fingerprint, password or card to cancel remaining open mode. The door deforms, and main bolt doesn't align with the hole in the strike plate. Ask professionals to check the lock 18 The power source should meet limited power source or PS2 requirements according Regulatory Information FCC Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body. This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info. 2006/66/EC and its amendment 2013/56/EU (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info. EC DECLARATION OF CONFORMITY Hereby, Hangzhou EZVIZ Software Co., Ltd. declares that the radio equipment type [CS-L2-11FCP, CS-L2S-11FCP] is in compliance with Directive 2014/53/EU. The full text of the EC DECLARATION OF CONFORMITY is available at the following web link:
http://www.ezvizlife.com/declaration-of-conformity. Safety Instruction Please read the manual before using the device. Please Keep this manual for future reference. Warning: Indoor use only. This device is not suitable for fire/smoke doors. Max door weight: 200 kg Max door width: 1100 mm Max door height: 2100 mm Max closing force: 15 N Max side load on latch: 10 N Door gap: 31 mm