Quick Start Guide
Scan the QR code with the EZVIZ App
to add the device to your account.
Please keep it for further reference.
www.ezvizlife.com
COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”).
This user manual (hereinafter referred to as “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior
written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any
warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
The information contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version in the
™
website (http://www.ezvizlife.com).
Revision Record
New release – January, 2019
Trademarks Acknowledgement
™,
™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in
various jurisdictions. Other trademarks and logos mentioned below are the properties of
their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS
IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD
PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION
WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE
OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY
DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION
CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED;
B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D)
YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD
PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL
BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM
CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION.
PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS
PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE
LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW,
THE LATTER PREVAILS.
Regulatory Information
FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Note: This product has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
product generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in
a particular installation. If this product does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This equipment should be installed and operated with a minimum distance 20cm
between the radiator and your body.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause
undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry
Canada. To reduce potential radio interference to other users, the antenna type and its
gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not
more than that necessary for successful communication.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable harmonized
European standards listed under the Radio Equipment Directive
2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union.
For proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispose of it at designated
collection points. For more information see: www.recyclethis.info.
2006/66/EC and its amendment 2013/56/EU (battery directive): This
product contains a battery that cannot be disposed of as unsorted
municipal waste in the European Union. See the product documentation
for specific battery information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your supplier
or to a designated collection point. For more information see: www.
recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
EC DECLARATION OF CONFORMITY
Hereby, Hangzhou EZVIZ Software Co.,Ltd. declares that the radio equipment type [CS-
DB2] is in compliance with Directive 2014/53/EU.
The full text of the EC DECLARATION OF CONFORMITY is available at the following web
link:
http://www.ezvizlife.com/declaration-of-conformity.
Safety Instruction
Note: Please read the manual before using the device.
This symbol on the device indicates that the safety compatibility manual and / or
installation manual must be read, which contains information related to the safe
operation of the device.
Caution: Be sure to read these instructions before operating the equipment.
Due to the product shape and dimension, the name and address of the importer/
manufacturer are printed on the package.
Customer Service
For more information, please visit www.ezvizlife.com.
Need help? Please visit “www.ezvizlife.com/inter/page/contact-us” for our local contact
details.
SAVE THIS MANUAL FOR FUTURE REFERENCE
Overview
1. Package Contents
Doorbell (x1)
Mounting Plate (x1)
Inclined Mounting Plate (x2)
Chime (x1)
Foam Sticker (x1)
Drill Template (x1)
Plate Foam (x1)
Screwdriver (x1) Wire Connector (x3) U-shaped Wire (x2)
Pin (x1)
Screw Kit (x1)
Power Adapter (x1)
Power Cable (x1) Quick Start Guide (x1)
The appearance of chime and power adapter is subject to the actual one you have
bought.
Tools You May Need
Drill (x1)
It is recommended to use a drill with diameter of 6mm.
1
EN2. Basics
Doorbell
PIR
Lens
Power Port
Light Sensor
(Do Not Block)
LED Indicator/
Doorbell Button
Terminals
Power Button
Dismantle Hole
Name
Description
LED Indicator
• Solid Red: Less than 20% battery left.
• Slow-Flashing Red: Charging.
• Solid Blue: Person detected or doorbell pressed/fully charged/more
than 20% battery left.
Power Button • Short press for 1 second: Turn on the doorbell.
• Long press for 5 seconds: Turn off the doorbell.
Chime
Antenna
Micro SD Card Slot
RESET Button
LED Indicator
Name
Description
LED Indicator
• Solid Red: Chime is starting up.
• Fast-Flashing Red: Disconnected from the doorbell or SD card error.
• Slow-Flashing Red: Wi-Fi connection has failed.
• Solid Blue: Chime is functioning properly.
• Fast-Flashing Blue: Chime is ready for Wi-Fi connection.
Reset Button
Long press for 5 seconds to restart and all parameters are reset to
default.
Setup
1. Power-on
It is recommended to place the chime within 4 meters from where the doorbell is
installed.
1. Short press the power button for 1 second to turn on the doorbell.
The doorbell beeps once and LED indicator flashes twice, indicating that the
doorbell is turned on.
2
2. Plug the chime into a power outlet (within 4 meters from the doorbell). When the
LED indicator is fast-flashing blue, it is ready for Wi-Fi connection.
LED Indicator
Power Outlet
2. Add to EZVIZ App
1. Create a user account.
- Connect your mobile phone to Wi-Fi (suggested).
- Search for "EZVIZ" in the App Store or Google PlayTM.
- Download and install the EZVIZ app.
- Launch the app and register an EZVIZ user account.
2. Add chime to EZVIZ.
- Log in the EZVIZ app.
- On the Home screen, tap “+” on the upper-right corner to go to the scan QR code
page.
- Scan the QR code on the body of the chime.
- Follow the EZVIZ app wizard to finish Wi-Fi configuration.
The doorbell will connect to the network by automatically connecting to the chime.
Please press the doorbell to check. The chime rings indicating that the connection
is successful.
3
ENIf the network connection of doorbell fails, please adjust the position of the
chime. It is recommended to put the chime and doorbell within 4 meters.
Installation
1. Doorbell Installation
• Recommended installation height: 1.2m-1.5m.
1.76m
1.2m
1m
2m
• The following situations are not recommended for installation. Otherwise the
network connection may be affected:
1. Iron doors;
2. Corners of load-bearing walls.
• Please make sure you have finished Wi-fi configuration of the chime and its LED
indicator is solid blue before installation.
Step 1: Installation preparation.
If you have an existing doorbell system or have installed a mechanical or electronic
chime, you can replace the existing doorbell with the EZVIZ doorbell.
- Please ring the existing doorbell first to make sure it’s working.
- Determine the mounting position of the doorbell, and check if you can reuse the
existing holes on the wall.
If you don't have a doorbell or chime installed, skip step 1 and directly go to step 2.
Step 2: Shut off the electricity at the breaker.
4
Note: Always be careful when handling electricity wiring. If you’re not comfortable
to do it yourself, do consult a qualified electrician.
Step 3: Select the mounting plate.
Install directly by the mounting plate, or use one of the inclined mounting plates as a
supplementary mounting bracket if you wish to see more on a specific side.
Door
Doorbell
Without Inclined Mounting Plate
15°
Door
Doorbell
With Inclined Mounting Plate
Step 3: Install the mounting plate.
If the wall is smooth:
- Stick the plate foam on the mounting plate and then paste them to the wall.
If the wall is uneven,
- Place the drill template onto the surface you have chosen to mount the doorbell.
(Optional) Drill four screw holes and insert anchors. There is no need to use anchor
if you were installing on wooden doorframe.
Anchor
It is recommended to use a drill with diameter of 6mm.
5
EN - Fix the mounting plate to the wall.
(Please fix the upper two screws first.)
Step 4: Install the doorbell.
- (Optional) For users who have previously installed a doorbell, connect the existing
doorbell wires to the terminals at the back of the EZVIZ doorbell, then tighten the
terminal screws.
Wire Connector
U-shaped Wire
- Install the doorbell to the mounting plate.
6
Step 4: Restore power at the breaker.
2. Micro SD Card Installation (Optional)
- Insert the micro SD card (sold separately) into the card slot as shown in the figure
below.
- In the EZVIZ app, tap the Storage Status in the Device Settings interface to check
the SD card status.
- If the memory card status displays as Uninitialized, tap to initialize it. The status
will then change to Normal and it can store videos.
Maintenance
When the doorbell battery is low, connect the doorbell to power outlet via power adapter.
Power Outlet
Power Adapter
7
You can also remove the doorbell from the mounting plate to charge by using the pin
provided. Press and hold the hole on the bottom of the doorbell and then take it off.
EN• When charging, the doorbell will automatically turn on.
• Please make sure to shut off the electricity at the breaker before removing the
doorbell if it's wire connected.
EXPOSURE TO RADIOFREQUENCY RF(for EU Market)
The frequency bands and the nominal limits of transmitted power (radiated and/or
conducted) applicable to this radio device are the following:
Band
Frequency
Wi-Fi 2.4 GHz
From 2.412 GHz to 2.472 GHz
Power transmission (EIRP)
100 mW
For detailed information, please visit www.ezvizlife.com.
8
LIMITED WARRANTY
Thank you for purchasing Hangzhou EZVIZ Software Co., Ltd. (“EZVIZ”)
products. This limited warranty (“warranty”) gives you, the original
purchaser of the EZVIZ product, specific legal rights. You may also
have other legal rights that vary by state, province or jurisdiction. This
warranty applies only to the original purchaser of the product. “Original
purchaser” means any consumer having purchased the EZVIZ product
from an authorized seller. The disclaimers, exclusions, and limitations
of liability under this warranty will not apply to the extent prohibited by
applicable law. No distributor, reseller, agent, or employee is authorized
to make any modification, extension, or addition to this warranty.
Your EZVIZ product is warranted for a period of two (2) years from the
date of purchase against defects in materials and workmanship, or
such longer period as may be required by law in the country or state
where this product is sold, when used normally in accordance with
user manual.
You can request warranty service by contacting our Customer Service.
For any defective EZVIZ products under warranty, EZVIZ will, at its
option, (i) repair or replace your product free of charge; (ii) exchange
your product with a functional equivalent product; or (iii) refund the
original purchase price, provided you provide the original purchase
receipt or copy, a brief explanation of the defect, and return the
product in its original packaging. At EZVIZ’s sole discretion, repair
or replacement may be made with a new or refurbished product
or components. This warranty does not cover the shipping cost,
insurance, or any other incidental charges incurred by you in returning
the product.
Except where prohibited by applicable law, this is your sole and
exclusive remedy for breach of this warranty. Any product that has
either been repaired or replaced under this warranty will be covered by
the terms of this warranty for the longer of ninety (90) days from the
date of delivery or the remaining original warranty period.
This warranty does not apply and is void:
• If the warranty claim is made outside the warranty period or if the
proof of purchase is not provided;
• For any malfunction, defect, or failure caused by or resulting from
the evidence of impact; mishandling; tampering; use contrary to the
applicable instruction manual; incorrect power line voltage; accident;
loss; theft; fire; flood; or other Acts of God; shipping damage; or
damage resulting from repairs performed by unauthorized personnel;
• For any consumable parts, such as batteries, where the malfunction
is due to the normal aging of the product;
• Cosmetic damage, including but not limited to scratches, dents, and
broken plastic on ports;
• Any software, even if packaged or sold with EZVIZ hardware;
• For any other damages free from defects in material or workmanship;
• Routine cleaning, normal cosmetic and mechanical wear and tear.
Please do not hesitate to contact your seller or our Customer Service,
with any questions.