Quick Start Guide Welcome!
Thank you for choosing Sprint Drive. This guide helps you get started with your Sprint Drive device and application. It also covers the key features of the application. This guide helps you follow the series of steps you should complete in order to set up your device. Download the Sprint Drive app Go to the App Store or Google Play on your smartphone to download the Sprint Drive app. Supported devices Phone with iOS 7.0 or later -
iPhone 6 or more recent hardware;
Smartphones with Android version 5.0 or later. Browsers supported Google Chrome, Apple Safari, Internet Explorer/Edge. Create your account Note: As a new Sprint Drive user, you need to create an account even if you have an existing account for sprint.com or other Sprint apps. Launch the application, click the Create an Account link and do the following:
- Provide a valid email address
- Set and confirm the password
- Agree to terms and conditions Check your email account for a verification code to complete the activation. Register your device Step 1 Scan the QR code Scan the QR code provided. You can find this on the back of the device or Sprint Drive box or reference card. You have to allow the app to access the camera or the QR code scanner will not work. If you are having problems with the QR code scanner, enter the IMEI number manually. Step II Verification code sent to email or phone of Sprint Drive Account Owner Once the IMEI number is verified, a PIN code is sent to the email address or phone number listed under the Contact Information of the Sprint billing account. Enter the PIN code received and click Next. Plug in the device Before continuing, make sure your vehicle is parked safely in an area with Sprint network coverage. While the vehicle is o, plug in your Sprint Drive device into your vehicle's OBD-II port. The port is usually located under the dashboard on the driver side of your vehicle. If you cannot find it, check other locations highlighted in the adjacent image in yellow. You can also refer to your vehicle owner manual. Start your vehicle (stay parked) Once the device is plugged in, start the vehicle to activate it. This may take up to 5 minutes to complete. If the device does not activate within 5 minutes, drive the vehicle for 15 minutes to complete the process. Once the device is activated, the 4G LTE LED light on the device turns solid green. You will also get a notification on your app once the device is activated. Congratulations!
Congratulations!
Your Sprint Drive is now active and ready to use!
You have transformed your vehicle into a Smart Connected Car with Sprint Drive Click the Done button to launch the application dashboard. The Sprint Drive app In-vehicle Wi-Fi hotspot Connect up to 8 devices to the powerful Wi-Fi hotspot built into your device. Default Wi-Fi credentials are located below and can be changed in the app:
SSID: Sprint Drive; Password:
Sprint@ <Last 4 digits of IMEI>
Note: IMEI number is on the device, or Sprint Drive box or reference card. Vehicle health Access diagnostic information for your vehicle and discover small problems earlier. Plan your maintenance accordingly to avoid expensive and unnecessary breakdowns. Real-time alerts and notifications With real-time alerts and notifications, learn when there is a boundary or curfew breach, if any disturbance occurred when you were away from your vehicle, if the device was removed and more. Trip history Includes a list of your most recent trips and your driver performance score. Mechanic hotline Connect to a certified mechanic on your app to obtain expert advice on vehicle issues that are discovered with your device - to save time and money. Roadside assistance Access Roadside Assistance anywhere and anytime. The device provides peace of mind when planning longer road trips. Pay for Roadside Assistance in the app. Sprint Drive device indicators Once the device is activated, you can check its status lights for network connectivity and other information. GPS LED o Sleep Mode, GPS Inactive Blinking Blue GPS Lock Solid Blue GPS Lock Successful in Progress GPS Wi-Fi Wi-Fi LED o Wi-Fi O Blinking Blue Wi-Fi On 4G LTE Connectivity LED o Sleep Mode, Modem O Blinking Red Network connection in progress Solid Green Network connection successful 4G LTE Connectivity The side with Sprint Drive logo Sprint Drive operational states Normal When the vehicle engine is on, the device is active and all features are enabled. In-vehicle The wi-fi feature is enabled if the service plan has been purchased with Sprint. Ten minutes after the ignition is turned o, the vehicle enters into sleep mode. Sleep Device is in a power saving mode. Wireless connectivity is not active in this mode, but the device is still operational and can detect any unexpected vehicle movements like bumping or towing. The device will return to Normal mode only when ignition is turned back on. Shutdown If the vehicle battery becomes weak, the device will send an alert to the Sprint Drive app and the device will automatically shut down. Device will return to Normal mode only when ignition is turned back on and the vehicle battery charges to a suicient level. Help & Feedback Need help with the app or something not working as expected?
Contact Sprint Customer Care using your mobile app. Alternatively, press *2 and Sprint care will direct you to the correct group to handle your situation. Regulatory Requirement Sprint Drive device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) The device may not cause harmful interference, and (2) The device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Sprint could void warranty and the users authority to operate the equipment. FCC Radiation Exposure Statement This equipment should be installed and operated with a minimum distance of 15 mm between the device and your body. WARNING This product can expose you to chemicals including Lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov. To learn more, go to https://sprintdrive.sprint.com. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. QSG Part Number - 3656411 2018 Sprint. All rights reserved.