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HuddleShare User Manual BYOD Wireless Presentation Device Please check HuddleCamHD.com for the most up to date version of this document Rev 1.1 8/19 Feature List:
HuddleShare:
Supports screenshare of PC or Mac through WirelessMedia app, or through Apple screen mirror service o Supports smart device presentation through WirelessMedia app, or through Apple screen mirror service Supports remote viewing the active signal on display by installed app on smart devices Support remote mouse to control the active source devices from other smart devices Supports VESA mount Supports Apple & iOS device compatibility through WirelessMedia app & Apple screen mirroring service Supports WiFi Hotspot for connecting and sharing Supports 3.5mm line level audio output HDMI auto-switch Pre-Paired ShareKey USB 3.0 type A & C dongle for Mac & PC Page 2 of 50 Rev 1.1 8/19 Table of Contents Overview .......................................................................................................................................... 6 Specifications .................................................................................................................................. 8 Panel Layout .................................................................................................................................... 9 3.1 Hardware Interface ........................................................................................................................ 9 3.1.1 HuddleShare Front Panel ............................................................................................................... 9 3.1.2 HuddleShare Rear Panel .............................................................................................................. 11 3.2 Software Interface ........................................................................................................................ 13 3.2.1 Home Page ..................................................................................................................................... 13 Installation ..................................................................................................................................... 15 Installation Methods for the HuddleShare ................................................................................ 15 HuddleShare Power Connection ................................................................................................. 17 HuddleShare Video Connection .................................................................................................. 17 HuddleShare Audio Connection .................................................................................................. 17 HuddleShare LAN Connection ..................................................................................................... 19 About USB Device Connection .................................................................................................... 20 Wiring Diagram .............................................................................................................................. 21 Quick Start ..................................................................................................................................... 21 ShareKey to Mac or PC/Laptop .............................................................................................. 21 WirelessMedia via external USB drive to Mac or PC/Laptop ............................................. 21 1. 2. 3. 4. 4.1 4.2 4.3 4.4 4.5 4.6 4.7 5. 5.1 5.2 5.2.1 Connect via WiFi Hotspot: .......................................................................................................... 22 5.2.2 Connect via LAN Connection: ..................................................................................................... 23 5.3 Mirroring ......................................................................................................................................... 23 5.3.1 Mirroring PC/Laptop ..................................................................................................................... 23 5.3.2 Mirroring Mobiles .......................................................................................................................... 24 6. Setting Configuration ............................................................................................................... 25 6.1 Ethernet: ........................................................................................................................................ 26 6.1.1 IP Address ....................................................................................................................................... 26 6.1.2 Ethernet MAC address .................................................................................................................. 26 6.1.3 Proxy & IP Settings ....................................................................................................................... 26 6.1.4 PPPoE settings ............................................................................................................................... 27 6.2 Wireless Network .......................................................................................................................... 27 6.2.1 Wireless Network Configuration Wizard ................................................................................... 28 6.2.2 Show Device Name and Password When Mirroring .................................................................. 28 Page 3 of 50 Rev 1.1 8/19 6.2.3 Auto Change WiFi Hotspot Password ......................................................................................... 28 6.2.4 WiFi Analyzer ................................................................................................................................. 28 6.3 6.4 Moderator Control ........................................................................................................................ 33 General Settings............................................................................................................................ 33 6.4.1 Auto Create Launcher .................................................................................................................. 34 6.4.2 Auto Standby ................................................................................................................................. 34 6.4.3 Apple Screen Mirror Quality ........................................................................................................ 34 6.4.4 HDMI Output Resolution............................................................................................................... 34 6.4.5 HDMI Input Auto Switch ............................................................................................................... 34 6.4.6 Home Screen Background Image ................................................................................................ 34 6.4.7 Volume ............................................................................................................................................ 34 6.5 Security Setting ............................................................................................................................. 35 6.5.1 Security Level ................................................................................................................................ 35 6.5.2 LAN Discovery & Connection ....................................................................................................... 35 6.5.3 Remote View Lock ........................................................................................................................ 35 6.5.4 Show PCs User Name When Mirroring ...................................................................................... 36 6.5.5 Clear History After Meeting ........................................................................................................ 36 6.5.6 Change Admin Password .............................................................................................................. 36 6.6 6.7 6.8 6.9 Language ........................................................................................................................................ 36 System Update .............................................................................................................................. 36 Date & Time................................................................................................................................... 37 About Device ................................................................................................................................. 37 6.9.1 Model Number ............................................................................................................................... 37 6.9.2 Software Version ........................................................................................................................... 38 7. Updating HuddleShare ................................................................................................................. 38 7.1 Upgrading HuddleShare ............................................................................................................... 38 8. Operation Guide ............................................................................................................................ 39 8.1 Transmitting PC Desktop ............................................................................................................. 39 8.1.1 Transmitting Windows PC/Laptop ............................................................................................. 39 8.1.2 Transmitting MAC OS PC/Laptop and iOS Mobile Device ....................................................... 39 8.1.3 How to Enable Apple Screen Mirroring ..................................................................................... 40 8.2 8.3 8.4 WirelessMedia App for iOS ...................................................................................................... 41 Transmit Android Mobile Device ................................................................................................ 44 HDMI Input Select ......................................................................................................................... 47 Page 4 of 50 Rev 1.1 8/19 9. 9.1 9.2 10. WiFi Recommended Settings ...................................................................................................... 47 Checking WiFi Config on HuddleShare ...................................................................................... 47 Checking the WiFi RSSI on PC/Mobile ....................................................................................... 47 Troubleshooting ............................................................................................................................ 48 Page 5 of 50 Rev 1.1 8/19 1. Overview HuddleShare Overview The HuddleShare makes connecting or participating in a meeting simple and effective, by just clicking a visual button. It also allows other users to join and be more active in the meeting. This results in making the meeting more efficient and productive. HuddleShare Connection Components The HuddleShare includes the base unit for sharing, and numerous ways to connect. By using the WirelessMedia for Android APK, WirelessMedia for IOS, or using a USB drive (We will go over this in later steps). Fig 1.1 Name Description 1 HuddleShare Host Unit 2 WirelessMedia for Android For smart android devices to share the screen, transmit photos/music/video/files, exchange files, remote view and review mouse. For smart IOS devices to share the screen, transmit photos/music/video/files, exchange files, remote view and review mouse. Wirelessly connect to the HuddleShare by connecting to the HuddleShares WiFi Hotspot. ID 3 WirelessMedia for IOS 4 WiFi Hotspot Page 6 of 50 Rev 1.1 8/19 Accessories List 1 Antenna 2 Power adapter ID Name Description 2 pcs of antenna are included in the box. To avoid damage, they are not pre-mounted. The antenna can rotate for a better wireless connection. International plug inter-changeable power adapter, of which the plugs includes US, Europe, UK, Australia standard. Fig 1.2 below goes over the basic connection of the HuddleShare Fig 1.2 Page 7 of 50 Rev 1.1 8/19 2. Specifications Specifications of HuddleShare Supported Formats Video Input Formats Format Compliance Video Output Formats Video Output Resolution Format Compliance Audio Input Formats Audio Output Formats 1x Wireless, 1x HDMI WIFI 802.11 a/g/n/ac 1x HDMI 1920x1080@60Hz, 1920x1200@60Hz HDMI 1.4 1x DVI Audio in HDMI: embedded digital audio De-embedded analog stereo audio: 20 k impedance Input Connector Output Connector Wireless Input HDMI Output Analog Audio Output WIFI 802.11n/ac 1x HDMI 19-pin female connector 1x 3.5mm PC audio female connectors Simultaneous Windows Simultaneous Connections Wireless Data Rate Video Playback Frame Rate Wireless transmission protocol Frequency band 1 14 Up to 300Mbps 20 30 FPS IEEE 802.11 a/g/n/ac 2.4 GHZ and 5 GHz Features Video Capacity Remote Viewing Mobile Capability Encryption Remote Mouse 1080P @ >60Hz Apple Screen Mirror for IOS devices 1080P @ >60Hz "WirelessMedia" app Mirroring remote view on mobile by app installed Free IOS app, Free Android app AES WPA PSK, WPA2 PSK Remote control presenter's PC Configuration Visual Button, by HID mouse, or remote control on APP Control On-Screen Setting Mechanical Environmental Power Dimensions W x D x H 5.5 x 3.74 x 0.63 (140mm x 95mm x 16mm) Weight Construction Operating Temperature Storage Temperature Humidity (Storage / Operating) 20% to 90% (non-condensing) DC Power 0.4 lbs (200g) 1~2mm plastic with matte black finish
+32 to +104 F (0 to +40 C)
-4 to +140 F (-20 to +60 C) 5V Power Consumption 10W (max.) 1x DC adapter with four plug-in, US, Europe, UK, Australia Power Accessories Page 8 of 50 Rev 1.1 8/19 3. Panel Layout The installation chapter gives an overview of the interface of the HuddleShare. 3.1 Hardware Interface 3.1.1 HuddleShare Front Panel ID Name 1 Front USB Connector Descriptions USB port, for HuddleShare launcher, mouse control, USB touch screen, etc. 2 Power button and back-lit LED indicator Upon pressing this button, the HuddleShare will power on and the LED indicators will light up. When pressed again, the LED indicators will turn off which indicates the HuddleShare is powered off. Page 9 of 50 Rev 1.1 8/19 USB Port Capabilities The USB port is used to update the software of the HuddleShare. The USB port is used for connecting a mouse to select local HDMI Input, control the setting configuration, open the Help Page and control PC source device. The USB port can be used for connecting a USB-based touch screen to select local HDMI Input, control the Setting configuration, open the Help page and control PC source device. To power the unit on/off, press the power button located on the front of the HuddleShare. The LED indicator will light up when powered on and turn off when powered off. POWER button Mounting points. The mounting points are located at the bottom of the base unit. Page 10 of 50 Rev 1.1 8/19 3.1.2 HuddleShare Rear Panel ID 2 3 4 5 6 Name Description 1 DC Power Socket Connect the included power adapter to this socket, and connect the plug to an available electrical outlet LAN Ethernet Port Rear USB Connector Reset HDMI Output Connect an Ethernet cable between this jack and a LAN to connect HuddleShare to LAN USB port, for mouse control, USB touch screen etc. Reset button to restore to the factory default setting Connect an HDMI cable from this port to an HD display. Line Level Audio Output 2 channel analog audio output, Connect a 3.5mm mini-jack PC connector from this jack to the Line In jack of an audio system. 7 HDMI Input 8 Line Audio Input Connect a local HDMI input, up to 4K_60Hz, HDCP2.2 source device 2 channel analog audio output, Connect a 3.5mm mini-jack PC connector from this jack to the Line In jack of an external audio source devices 9 Antenna Connection Points Screw on the included two antennas to these two ports Page 11 of 50 Rev 1.1 8/19 Restore default configuration via Reset button Turn on the HuddleShare When the Home Page is shown, press the reset button on the rear panel of HuddleShare. Press this button for at least 2 seconds, or until the factory reset page is shown as below. Or use a mouse to connect to HuddleShare and click Factory Reset. The Base unit will reboot after 3 seconds to the default configuration. Cancel to return without resetting. Default Configuration Ethernet o Proxy: None o IP Setting: DHCP Wireless Network:
o Portable Wi-Fi hotspot: ON o SSID: HuddleShare o Security: WPA2 PSK o Frequency: 2.4GHz o Channel: 6 WirelessMedia Setting:
o Apple Screen Mirror quality: High o Output resolution: 1920x1080@60Hz o Background image: Supports customized backgrounds o Volume: 50 Security Setting o Connection: LAN Connection o Presenter Lock: Disabled Language o English Date & Time o Automatic date & time: using network provided time Attention: LAN connection is set to disabled after restoring to default. If you plan to utilize the LAN connection, you should to turn it on. To turn on, please refer to Page [Security setting]
Page 12 of 50 Rev 1.1 8/19 3.2 Software Interface 3.2.1 Home Page ID 1 2 3 WiFi IP / LAN IP 4 Download 5 Information 6 HDMI Input Setting 7 8 Help Name Description SSID (Service Set Identifier Name) Connect to the Wi-Fi network HuddleShare to connect and share content with the HuddleShare PASS (Password) Enter the password when connecting to the Wi-Fi SSID of HuddleShare Corporate LAN IP Address and LAN IP address of HuddleShare Download launcher (PC Software) to USB drive Make SSID/PASS/IP visible or invisible Click to switch to local HDMI input Using a mouse or touch screen, click to open Settings menu Opens helpful documents for quick installation, operation, and after sales support PC Software Connectivity 9 10 USB Drive Connectivity 11 Mobile Device QR Code Steps for connecting PC/Laptop to HuddleShare Steps for connecting PC/Laptop to HuddleShare through USB drive Scannable QR code for downloading the WirelessMedia app from store SSID and PASS (password) Connect to the Hotspot of HuddleShare by using this SSID and PASS. Attention: if it shows N/A, please click the Setting page, find Wireless Network and check on the Portable Wi-FI hotspot. Please refer to [Wireless Network]. Page 13 of 50 Rev 1.1 8/19 Changeable PASS (password) By default, the PASS (password) randomly changes every 5 minutes. PASS (password) settings can be adjusted in the Settings page. For more information, please refer to [Wireless Network]. o PASS Options: Never Change, 5m, 30m, 1h, 2h, 4h, & 24h. After PASS change, smart mobile devices must enter the correct SSID & PASS to connect to HuddleShare hotspot for complete functionality. When the HuddleShare is disconnected from PC Launcher Software for 15 seconds, it will open up a dialog box for user to confirm whether to clear the meeting history, including all data/files being temporarily memorized in the HuddleShare. WiFi address & LAN IP address:
WiFi IP address shows the hotspots IP. LAN IP address shows the corporate LAN (Local Area Network) Attention: When it shows N/A, it means, the HuddleShare is not connected to the LAN (Local Area Network) by CAT cable or it failed to get an available IP address from the network. Download Click this button to download the launcher (PC software) to a USB drive connected to the USB port of the HuddleShare. Information Click this button to toggle the ID/PASS/IP address visibility displayed on the screen. HDMI Input Click this button to toggle the local HDMI input on the HuddleShare. A mouse or touch screen must first be connected directly to the HuddleShare. Setting Gives a way to control all the configuration of the HuddleShare over a LAN (local Area Network). Users must use a mouse or touch screen to traverse the settings. The Settings sub-menu includes:
Ethernet Wireless Network Moderator Control General Settings Security Settings Language System Update Date & Time About Device Page 14 of 50 Rev 1.1 8/19 Help User Manual FAQ Readme PC/Laptop Quick-Start steps 1. Connect PC/Laptop to HuddleShare via WiFi. 2. Enter WiFi IP or connect USB drive to HuddleShare to download Wireless Media Software 3. Start the WirelessMedia software on PC/Laptop. 4. Select your HuddleShare and present your screen. Smart mobile devices Quick-Start steps 1. Download APK/APP named WirelessMedia 2. Connect wireless network [Wireless Network Name] and enter password 3. Open the application and click Mirror to show your mobile screen 4. Installation The installation chapter gives an overview of the different ways to install and connect HuddleShare Base Unit. Overview Installation methods for the HuddleShare o Table mounting o Wall mounting Recommendations about antenna placement and orientation HuddleShare Power Connection HuddleShare Video Connection HuddleShare Audio Connection HuddleShare LAN Connection About USB Device Connection Wiring Diagram 4.1 Installation Methods for the HuddleShare The HuddleShare can be installed in different ways in a meeting room. The articulated antennas are removable. They can rotate for better wireless connection. Table Mount Wall Mount between the Base unit and the Buttons. Attention: For optimal performance, install the Base unit close to the display and avoid obstacles Page 15 of 50 Rev 1.1 8/19 A drill (type of drill depends on the type of wall) Additional screwdriver that matches the mounting screws (mounting screws not included in the Flat screwdriver Necessary Tools package) Necessary Parts 2) Mounting screws (M3 0.55 pitch) 2) plugs 2) Mounting Brackets How to Table/Wall Mount 1. Drill two holes in the table/wall as indicated. Horizontal Distance: 177mm (6.9in) 0.15 2. On the bottom of the HuddleShare, place the bracket on the 4 holes and turn in 4 delivered flat 3. screws. Fasten accordingly. Insert a plug in each hole (if needed, depends on the wall type), and drive in 2 screws. Please leave at least a dimension 0.15mm space to place the bracket between the screw header and wall. Ensure the screw used is not bigger than the hole on the mounting adapter a. Note: Mounting screws and plugs are not included with the HuddleShare. The type of screws required depends on the type of wall (stone, wood, plasterboard, etc.) you are mounting the HuddleShare to. 4. Place the HuddleShare on the wall, so that the holes on the bracket matches the 2 unfixed screws on the wall. Hook the bracket on the screw and slide the Base Unit downwards until its fixed in the 2 screw on the wall. 5. Affix the bracket with the 2 unused screws. Antenna Placement The antennas should be oriented vertically, perpendicular to the ceiling and parallel to the walls. The antennas should be installed far enough away from metallic surfaces, radio equipment, concrete walls, WiFi access point, cordless telephone, or any other surfaces/equipment that block radio waves. o Metallic Surfaces: At least 1.6ft/50cm o Radio Equipment: 3.3ft/1m o Concrete Walls: 6in/15cm For best results, have a direct line of sight between the antennas and connected device. Any obstruction can cause performance degradation. Due to the radio pattern of the dipole antennas, its recommended to mount the HuddleShare away from any position that may be utilized for content sharing. Its advised to mount the HuddleShare towards the side of the room Page 16 of 50 Rev 1.1 8/19 4.2 HuddleShare Power Connection The Base unit can be powered by the external universal power adapter. How to connect the external power adapter 1. Connect the power supply to the base unit 2. Connect the corresponding power adapter (US, UK, EU, or AU shown below, respectively) for your region 3. Plug power supply into wall outlet 4.3 HuddleShare Video Connection 1. Screw on the two antennas to the HuddleShare. 2. Connect the HuddleShare HDMI Output to a HD display via an HDMI cable. 3. Connect the power adapter to the HuddleShare DC power socket and connect the other side to an available electrical outlet. Once fully booted up, the system will show the home page, as shown in Fig 4.1 4.4 HuddleShare Audio Connection Fig 4.1 HuddleShare launcher software can capture the audio output of the PC/Laptop, re-direct and send to the HuddleShare together with the video signal. The audio will be output from the 3.5mm connector and HDMI output simultaneously. Its up to the user to decide whether to send the audio signal together with the video signal. Page 17 of 50 Rev 1.1 8/19 Audio via HDMI Output By default, the audio signal is sent together with the video signal to the display, as shown below in figure 4.2. If your display does not support simultaneous video & audio, please see the section labeled How to connect separate audio Fig 4.2 How to connect separate audio For a visual diagram on how to connect separate audio, please see Fig 4.3 below. 1. Connect a 3.5mm audio cable into the audio of the base unit 2. Connect the other side to the meeting rooms sound system Fig 4.3 Page 18 of 50 Rev 1.1 8/19 The HuddleShare launcher will capture and send the audio from PC/Laptop. 1. Please ensure the button is solid blue and the PC/Laptop is displaying on the screen 2. Check Settings configuration to adjust the Volume Set in WirelessMedia Settings tab Sound is not sent out PC/Laptop Sound Upon mirroring, the HuddleShare will mute the internal speaker of PC/Laptop and route the audio to the base unit. This is on purpose and to avoid audio feedback. When sharing is stopped, the internal speaker of PC/Laptop will resume normal operation. Attention: If you want to keep the internal speaker of PC/Laptop enabled while routing the audio to the HuddleShare, please click the audio mute icon in the status bar to turn on the internal speaker. 4.5 HuddleShare LAN Connection The HuddleShare can be connected to a local network or directly to a PC/Laptop. For normal operation, a LAN connection is not necessary. When needed, its suggested to connect the HuddleShare to the internet. Typical LAN connections uses:
For LAN integration of the HuddleShare For maintenance purposes How to connect LAN For a visual diagram on how to connect LAN, please see Fig 4.4 below. 1. Connect a network cable with RJ-45 connector into the LAN port of Base unit 2. Connect other side to LAN Fig 4.4 Page 19 of 50 Rev 1.1 8/19 LAN Indicator as shown in Fig 4.4 page as shown in Fig 4.4 When LAN is connected, an OSD Ethernet Connected is shown on the bottom right of the home page When LAN is disconnected, an OSD Ethernet Disconnected is shown on the bottom right of the home 4.6 About USB Device Connection Fig 4.4 WirelessMedia can be controlled by USB-based mouse/touch screen. 1. To configure the Settings, Help, and HDMI Input 2. To control the sharing PC/Laptop 3. To activate system upgrade 4. For white board or annotation 5. To update ShareKey How to connect mouse or touch screen Connect the USB cable from the mouse or touch screen monitor to one of the free USB ports on the HuddleShare. For a visual diagram, please see Fig 4.5 below. Fig 4.5 Page 20 of 50 Rev 1.1 8/19 How to use USB control For mouse control:
Single Click to select Right Click to back till the Home Page. For touch screen control:
Touch to select Press to open the contextual menus, as double-click to single click the right button of a USB mouse. 4.7 Wiring Diagram Fig 4.6 5. Quick Start 5.1 ShareKey to Mac or PC/Laptop 1. Connect the included pre-paired ShareKey to your Mac or PC using the USB-A or USB-C connector 2. By default, the WirelessMedia software will immediately open and begin presenting to the HuddleShare. Note: if you need to update the ShareKey, simply connect it to the HuddleShare and it will automatically update. 5.2 WirelessMedia via external USB drive to Mac or PC/Laptop 1. Connect a USB drive to an available USB port on the HuddleShare. 2. Click Download on the top of main interface, as shown below. Page 21 of 50 Rev 1.1 8/19 3. Once clicked, the download will begin. You will see a progress bar as shown below. Once the download is complete, you will receive the message Succeed to create launcher, they are in directory / UDISK /
Launcher 4. Simply disconnect the USB drive from the USB port. You will find the WirelessMedia PC client software on the USB drive. 5. Launch the WirelessMedia PC client software to connect to the HuddleShare and begin sharing. 5.2.1 Connect via WiFi Hotspot:
1. Check the SSID & Password are shown on the Home Page, as shown below. 2. If it shows SSID: N/A, please refer to [Wireless Network] section below Page 22 of 50 Rev 1.1 8/19 5.2.2 Connect via LAN Connection:
1. Be sure the HuddleShare is connected to the Network. When connected, a local IP address will be displayed in the top right corner. Attention: When it shows N/A, it means the HuddleShare is not connected to the LAN (Local Area Network) by CAT cable, or it failed to contact a DHCP server to obtain an IP address. 2. Please refer to the Security Settings page, check on the LAN discovery & connection below. 5.3 Mirroring 5.3.1 Mirroring Mac or PC/Laptop To mirror the video of your Mac or PC/Laptop, you can utilize the included [ShareKey], or using the steps below. 1. Using a USB drive, download the WirelessMedia Software from the HuddleShares USB port and connect to a Mac or PC/Laptop 2. Run WirelessMedia client software 3. While searching for the HuddleShare, the software will display a search bar. 4. When utilizing a WiFi connection, it will open a device list. Choose the proper HuddleShare after searching. after searching. 5. When utilizing a LAN connection, it will open the following device list. Choose the proper HuddleShare 6. Connect to the proper HuddleShare by entering the PASS (password) showing on the Home Screen. Page 23 of 50 Rev 1.1 8/19 5.3.2 Mirroring Mobiles 1. Connect to the HuddleShare via WiFi Hotspot or through corporate LAN. 2. Open the WirelessMedia application on your mobile device. You will see the Home Page of WirelessMedia. To open the Device List, please click the button on Android; and click the button on iOS as shown below:
Android iOS 3. Click the found device to connect to the HuddleShare. Android iOS 4. After completing the pairing, it will display Welcome *** on the Home Page. For example, if we connect a Samsung Galaxy Smart Phone, it will display Welcome Samsung Galaxy, as shown below. 5. At this point, the pairing between HuddleShare and mobile device is complete and ready Page 24 of 50 Rev 1.1 8/19 6. For iOS devices, please swipe up from bottom of display to open control center and enable Apple Screen Mirror. From there, select the HuddleShare from within the app to start mirroring to the main screen. 7. For Android 5.0+ devices, please click the Device List to select the target HuddleShare and click the Mirror icon on the main interface of the WirelessMedia APK for Android. 8. For Android devices lower than 5.0, please click the Local Files icon to select the sharing picture, music, or video. 6. Setting Configuration Connect a mouse or touch screen to either of the (2) USB 2.0 ports on the HuddleShare and click the Settings button in the top right corner to open the Settings menu. From the Settings interface, you can adjust: Ethernet, Wireless Network, Moderator Control, General Settings, Security Settings, Language, System Update, Date & Time, and About Device. Page 25 of 50 Rev 1.1 8/19 6.1 Ethernet:
Includes IP address, Ethernet MAC address, Proxy & IP settings, and PPPoE Settings. 6.1.1 IP Address The local IP address of the HuddleShare. 6.1.2 Ethernet MAC address The unique MAC address of HuddleShare 6.1.3 Proxy & IP Settings Click here to adjust the Proxy & IP Settings Proxy: Click in the dropdown menu to select None or Manual IP Settings: Click in the dropdown menu to select Static or DHCP. When set to DHCP, the HuddleShare will auto assign an available IP Address. When set to Static IP Addressing, it will open an advanced settings page with the options shown below:
o IP Address: Click in this text field to assign a Static IP Address corresponding to your network. o Gateway: Click in this text field to assign a Default Gateway to the IP Address of your router. Must be on the local subnet. Cannot be set to 0.0.0.0. When not utilizing a router, use any IP Address on the subnet. o Network Prefix Length: Click in this text field to adjust the Network Prefix Length. Default is 24 o DNS1: Click in this text field to adjust the DNS1 corresponding to your local network. o DNS2: Click in this text field to adjust the DNS2 corresponding to your local network. After adjusting the settings to your liking, click Set to save and return. Or click Cancel to exit without saving. Page 26 of 50 Rev 1.1 8/19 Change IP Address: Click in the IP Address text field and use a USB connected keyboard or use the on screen keyboard paired with a mouse to adjust the IP Address. 6.1.4 PPPoE settings Click here to adjust the Point to Point Protocol over Ethernet Settings PPPoE settings:
User name: Click in the text field to fill out the appropriate user name. Password: Click in the text field to fill out the appropriate password. Check the input field Show Password to show the text in the password field. Check the input field Save Account and Password to allow for saving and exiting of the field. 6.2 Wireless Network Includes Wireless Network Configuration Wizard, Show Device Name and Password When Mirroring, Auto-
Change Password, and Wi-Fi Analyzer. Page 27 of 50 Rev 1.1 8/19 6.2.1 Wireless Network Configuration Wizard Click to use the Configuration Wizard to easily set up your HuddleShare on your LAN. 6.2.2 Show Device Name and Password When Mirroring When enabled, will display SSID and PASS on screen when mirroring so additional participants can join and mirror. When disabled, other participants can not see the SSID and PASS on the main screen and may not be able to connect. 6.2.3 Auto Change WiFi Hotspot Password Configure to automatically change WiFi password to a random number every period. Options include:
Never: Never change the WiFi password. 5 Minutes: Change the WiFi password every 5 minutes. 30 Minutes: Change the WiFi password every 30 minutes. 1 Hour: Change the WiFi password every 1 hour. 2 Hours: Change the WiFi password every 2 hours. 4 Hours: Change the WiFi password every 4 hours. 24 Hours: Change the WiFi password every 24 hours. 6.2.4 WiFi Analyzer WiFi Analyzer is an embedded application tool that provides advice for the deployment and WiFi configuration. The IEEE802.11 a/g/n/ac standard makes use of a part of the 2.4GHz ISM band of the 5GHz U-
NII bands. The 2.4GHz ISM band (industrial, scientific and medical) goes from 2.400 GHz to 2.500GHz and can be used freely by any radio device for industrial, scientific and medical application. This band is also used by several common telecommunications protocols or standards for the likes of WiDi, Bluetooth, ZigBee, RFIS devices, etc. A more comprehensive list of systems authorized on this band can be found at:
http://www.efis.dk/sitecontent.jsp?sitecontent=ecatable for the European Union and at:
http://transition.fcc.gov/oet/spectrum/table/fcctable.pdf for the United States. The 802.11 standard divides the 2.4GHz ISM band into (13) thirteen 22MHz wide channels, spaces 5MHz from Page 28 of 50 Rev 1.1 8/19 each other (cf. as table 1 below). These channels thus strongly overlap with each other. The availability of these channels varies from country to country. Table 1 below depicts the channels enabled for the different regional versions Table 1 Wi-Fi channels in the 2.4GHz band Channel Number Frequency Range (MHz) 1 2 3 4 5 6 7 8 9 10 11 12 13 2401 - 2423 2406 2428 2411 2433 2416 2438 2421 - 2443 2426 - 2448 2431 - 2453 2436 - 2458 2441 - 2463 2446 - 2468 2451 - 2473 2456 - 2478 2461 - 2483 NA X X X X X X X X X X X Regional Version JP EU X X X X X X X X X X X X X X X X X X X X X X CN X X X X X X X X X X X Table 2: Wifi channels in the 2.4 GHz frequency band The 5GHz U-NII band covers discontinued parts of the RF spectrum between 5.15GHz and 5.825GHz and allows the use of unlicensed wireless systems. The U-NII band is divided into 4 different sub-bands subjected to specific restriction (cf. Table 3). Band Frequency Range (MHz) Number of WiFi Channels Restriction U-NII 1 U-NII 2 U-NII 2 Extended U-NII 3 5150 5250 5250 5350 5470 5725 5725 - 5825 4 4 11 4 Table 3: U-NII organization Until recently, limited to indoor use only Requires use of radar detection Requires use of radar detection Contrary to the channels defined on the 2.4 GHz band, the channels defined on the 5 GHz band do not overlap with each other. Page 29 of 50 Rev 1.1 8/19 As stated in Table 3, the U-NII 2 and U-NII2 extended sub-bands are also used by several radar systems and can only be used by Wi-Fi access points using the Dynamic Frequency Selection (DFS) and Transmit Power Control
(TPC) algorithms. These 2 algorithms have been defined by the IEEE802.11h standard and specify a set of procedures to detect and avoid interference with radar systems operating in the U-NII 2 and U-NII 2 extended sub-bands. The WirelessMedia access points currently do no support DFS and TPC as specified in the IEEE 802.11h standard. Table 4 goes over the list of supported 5GHz channels in different regions. The 5GHz band is used much less on WiFi devices than the 2.4GHz alternative. In addition, many of the older WiFi devices only support the 2.4GHz channel, which makes 5GHz less popular. Moreover, 5GHz channels do not overlap with each other. As a result, the use of 5GHz channels is most often the best choice when installing for the lowest chance of WiFi interference. Channel Number Frequency Range (MHz) Regional Variant 36 40 44 48 149 153 157 161 165 5150 5170 5170 5190 5190 5210 5210 5230 5735 5755 5755 5775 5775 5795 5795 5815 5815 - 5835 NA X X X X X X X X X EU X X X X JP X X X X CN X X X X X Wi-Fi Channel Selection Table 4: Regional Variants Wireless communication signals travel through the air. When two devices are transmitting on the same frequency, the communication will become distorted. When that distortion becomes too severe, the transmitted packets may no longer be understood by the receiver. As a result, these packets will be re-
transmitted. This causes a decrease in the data rate achieved which inevitably causes more latency between the transmitting and receiving devices. To limit the interference between WiFi devices, the 802.11 standard makes use of the CSMA/CA and Clear-
Channel Assessment (CCA) algorithms. Before sending a packet, the device checks whether or not another transmission is currently going on. When free, the device will use the channel to send packets. Otherwise, the device will back off and retry after a short period of time. Even while making use of the CSMA/CA and CCA algorithms, too many WiFi devices on the same channel will negatively impact the maximum achievable data rate. In addition, these algorithms are inefficient against interferences coming from non WiFi devices or from WiFi devices operating on overlapping channels. Therefore, it is strongly recommended to select a WiFi channel with little to no congestion. Site Survey Ideally, the selection of the WiFi Channel should be made after conducting a wireless site survey. This site survey maps out the different sources of interference and the active RF systems. Based on the site survey results, the least occupied channel can be found and selected for each meeting room. WiFi Analyzer includes two modes:
Simple Mode: Find and scan a WiFi channel to analyze its channel and find the recommended channel. Expert Mode: Gives real time map of current WiFi hotspot devices, channel, and RSSI for easy selection of a non-congested WiFi channel. Page 30 of 50 Rev 1.1 8/19 Generic Configuration Rules When no site survey is made, the following rules of thumb should allow for a successful configuration:
The HuddleShare access point in a meeting room should not re-use a WiFi Channel that overlaps with one of the channels used in the corporate WLAN infrastructure. Ideally, at least two channels in the corporate WLAN should be reserved for the HuddleShare. If numerous HuddleShare systems are located close to one another, more channels may be required. o When installing HuddleShare base units, we recommend checking with your IT department to find which channels are not used by the corporate WLAN infrastructure in the desired location. In an ideal setup, overlapping channels should not be used for two HuddleShare units within range of each other. As the 2.4GHz bands overlap with each other, best practice is to use channels 1, 6, & 11 on a single floor. On floors above and below, the channel pattern will be shifted to avoid overlap between floors (e.g. by placing channel 6 at the center of the illustrated pattern below). If there are not enough channels available, two or more HuddleShares can be placed on the same channel. This will impact the quality of the connection when several clients are sharing simultaneously. o When three HuddleShares are placed on top of one another, this can result in performance issues as illustrated in Table 5 & 6. Table 5 shows a scenario in which all clients are streaming video content, and Table 6 shows a standard office situation where clients share typical office documents or presentations. As stated above, the 5GHz channels do not overlap with each other, and are used less by devices without WiFi compared to the 2.4GHz channels. In addition, 5GHz signals are more rapidly degraded than 2.4GHz signals. Therefore, the use of a 5GHz channel is recommended. This will limit the impact of wireless devices on your WLAN. Page 31 of 50 Rev 1.1 8/19 Table 5: Connection quality matrix of multiple HuddleShares using the same channel simultaneously for video streaming Moderate risk of reduced quality Moderate risk of reduced quality Strong risk of reduced quality Strong risk of reduced quality Strong risk of reduced quality Clients Sharing Video 1 1 2 3 4 1 2 3 4 Ok Ok Ok Ok 1 Ok Ok Ok Ok Number of clients sharing typical office documents 2 Ok Ok 2 Ok Ok Ok Ok 3 Ok 3 Ok Ok Ok Moderate risk of reduced quality Table 6: Connection quality matrix when multiple HuddleShares use the same channel simultaneously for daily office work (Power point, excel, etc.) Important Remarks about the HuddleShare Installation Please be sure the HuddleShare is installed correctly to ensure the performance and communication between the HuddleShare & device(s) arent affected. When installing, please follow the rules below:
Keep direct line of sight between HuddleShare and devices. Any obstruction will cause the signal to follow a longer path, which degrades performance. Due to the radio pattern of the dipole antennas, the antennas should not be placed above the HuddleShare users. When ceiling mounting, its advised to position the antennas to the side, parallel to the ceiling. Do not use the HuddleShare without the shipped antennas. Removing the antenna will cause severe degradation of the signal quality and may result in connection issues between the HuddleShare and clients. Install the HuddleShare in an open environment and avoid installing in a metallic shell. A metallic shell
(or shelf) can act as a Faraday cage and block the RF signal. o If installing in a metallic shell or shelf is unavoidable, different external antennas may be required. Once the HuddleShare is installed, it is best to control the signal strength at the potential device location. For best performance, signal strength of -70dBm is needed. Wi-Fi Troubleshooting Check the RSSi from the connected devices. When utilizing a channel free of any interference, a signal that is too weak coming from the WirelessMedia client (mobile device or software) can result in an unstable link. In such situations, we recommend:
Page 32 of 50 Rev 1.1 8/19 Measuring the RSSI from the HuddleShare at different device locations. This can be accomplished by means of a free WiFi survey tool such as the WiFi Analyzer Android application, or another base units embedded WiFi Analyzer. As previously stated, the RSSI should be at least -70dBm. Check the signal state reported on the HuddleShares web interface on the tab Maintenance >
Buttons If the measured RSSI is too low, check the section marked [Important Remarks about the HuddleShare Installation]. Attention: After using the WiFi Analyzer, the Portable WiFi Hotspot will turn off automatically. Be sure to enable WiFi Hotspot afterwards for best performance. 6.3 Moderator Control Once enabled, connected devices will display on right side of the HuddleShare interface as shown below. Using a mouse or touch screen, you can select one of the connected devices by clicking it. You can have up to 14 devices in the preview window simultaneously. Use the page up/down buttons to see more options. 6.4 General Settings Includes: Auto Create Launcher, Auto Standby, Apple Screen Mirror Quality, HDMI Output Resolution, HDMI Input Auto Switch, Home Screen Background Image, and Volumes. Page 33 of 50 Rev 1.1 8/19 6.4.1 Auto Create Launcher When enabled, the PC Client Software will automatically download to USB Drive upon connection to HuddleShare. 6.4.2 Auto Standby Configure to change when the HuddleShare automatically goes into Standby mode. Options include:
Never: Never automatically go into Standby mode. 1 Minute: Go into Standby mode after 1 minute 5 Minutes: Go into Standby mode after 5 minutes 10 Minutes: Go into Standby mode after 10 minutes 15 Minutes: Go into Standby mode after 15 minutes 30 Minutes: Go into Standby mode after 30 minutes 6.4.3 Apple Screen Mirror Quality High: 1920x1080 Medium: 1280x720 Low: 1136x640 will perform better. 6.4.4 HDMI Output Resolution 1920x1080p @ 60Hz 1920x1200p @ 60Hz 6.4.5 HDMI Input Auto Switch Configure the image quality from iOS devices using Apple Screen Mirror Service. Options include:
Attention: Higher screen quality will use a higher data rate. Under certain data rate, lower resolution Configure the output resolution of the HuddleShares HDMI port. Options include:
Configure the method of HDMI switching. Options include:
Manual: Switch HDMI Input manually via clicking the icon on the home page. Last-Connect Switch: Switch the last connection between the wireless and wired. Switch to active HDMI Input when HDMI screen is shown longer than 5 sec. 6.4.6 Home Screen Background Image Change the HuddleShares background image of home screen with .jpg, .bmp, or .png (recommended size:
1920x1080) Image must be stored in a USB drive connected to one of the HuddleShares USB port to upload. 6.4.7 Volume Allows for adjustment of the HuddleShares Volume. Options include: 0 ~ 100 Page 34 of 50 Rev 1.1 8/19 6.5 Security Setting Includes Security Level, LAN Discovery & Connection, Remote View Lock, Clear History After Meeting, and Change Admin Password. 6.5.1 Security Level Allow for adjustment of the Security Level when connecting to the HuddleShare. 6.5.2 LAN Discovery & Connection Allow PC/Laptop/Mobile Device/Tablet to discover the HuddleShare and connect to it. 6.5.3 Remote View Lock Enable/Disable Remote View for connected WirelessMedia devices. Default is Enabled. Page 35 of 50 Rev 1.1 8/19 6.5.4 Show PCs User Name When Mirroring Enable/Disable connected PCs User Name to show when connected and mirroring. 6.5.5 Clear History After Meeting Configure how frequently the HuddleShare deletes history when meetings have finished. Options include:
Decide by User Never Always 6.5.6 Change Admin Password Click to change the administrator password. Default password is admin Includes Language settings. Click to find the appropriate language. 6.6 Language 6.7 System Update Includes Local Update and Full Update. Local Update: Includes application software. Full Update: Includes application software & firmware. Factory Reset: Click to set HuddleShare back to factory default settings. Page 36 of 50 Rev 1.1 8/19 6.8 Date & Time Includes Automatic Date & Time, Set Date, Set Time, Select Time Zone, Use 24-Hour format, and Choose Date Format Set Date: Click in the input field to fill out appropriate date. Set Time: Click in the input field to fill out appropriate time. Select Time Zone: Click in the input field to fill out the appropriate time zone. Automatic Date & Time: Check to use the network provided time for system. Use 24-Hour format: Check to use 24-Hour format Choose Date format: Click to select the date format 6.9 About Device Includes Model Number and Software Version. 6.9.1 Model Number HC-HUDDLESHARE Page 37 of 50 Rev 1.1 8/19 6.9.2 Software Version Includes Version Number# 3.0.2D.A1036 7. Updating HuddleShare The HuddleShare includes two methods of updating. Local Update & Full Update. Local Update will update the OS. Full Update will update the OS and booter loader. 7.1 Upgrading HuddleShare The HuddleShare can be updated through a USB drive following the steps below. 1. Copy the updating file update.bin to the root, or base level directory of the USB drive. 2. Connect the USB drive to either port of the HuddleShare. a. Note: The USB port can only support up to 500ma. Please use a standard low power USB drive to upgrade 3. Connect an HDMI display to the HDMI Output port. 4. Connect the power adapter to the HuddleShare and power on. 5. Click the Settings button in the top right corner. 6. Within Settings, click the System Update tab. 7. Click the button Full Update 8. After clicking the Update button, Reboot to continue update? will be displayed. Click OK to continue will be corrupted. a. Note: The unit cant be powered off until the upgrading process is finished, or the firmware 9. The HuddleShare will auto reboot after completing the upgrade. 10. After reboot, the Home Page will be displayed. Once shown, use a pin to push the Reset button on 11. On the next page, click Factory Reset. Youll be greeted by the message Reboot after 3 seconds to the rear panel to restore to factory default. continue factory reset, as shown below. 12. After reboot, the home page will appear again. 13. As of now, your firmware upgrade is complete! Check the About Device section of the Settings menu to confirm your Software Version has updated. Page 38 of 50 Rev 1.1 8/19 8. Operation Guide 8.1 Transmitting PC Desktop Operating system requirement: Windows XP/Vista/7/8/8.1/10 32 & 64 bit 8.1.1 Transmitting Windows PC/Laptop 1. Execute the WirelessMedia PC client software 2. Once you see the message Ready to share at the bottom right, you can click to begin mirroring on the HuddleShare. a. If the WirelessMedia software is unable to detect the HuddleShare, the software will display Unconnected and the device list will remain empty. See [Wireless Network]. 3. Click again to stop mirroring to HuddleShare. 4. Settings icon of UI includes:
a. Extended Desktop: Check box to transmit the extended desktop of PC/Laptop. Default setting mirrors Main Desktop of PC/Laptop b. Preserve Aspect Ratio: Check box to keep the original aspect ratio on the main screen. c. HDMI Input: Click to display the connected HDMI source through the HuddleShare. d. Remote View Lock: Disables view from mobile devices. e. Super Low Latency of Mouse: Control the HuddleShare through PC/Laptop mouse 5. A WirelessMedia status icon is added to the status bar at the bottom right corner. Right click to open up the WirelessMedia settings. Options Include:
a. About WirelessMedia: Click to check the software version of the HuddleShare. b. Exit 8.1.2 Transmitting MAC OS PC/Laptop and iOS Mobile Device Apple Screen Mirroring: The HuddleShare supports Apple Screen Mirroring. Enable Apple Screen Mirror Service on your Apple device to mirror your desktop on the HuddleShares main screen. Swipe up from bottom of desktop to activate the Control Center. Click the Screen Mirroring icon and select the HuddleShare to connect. Page 39 of 50 Rev 1.1 8/19 8.1.3 How to Enable Apple Screen Mirroring Page 40 of 50 Rev 1.1 8/19 8.2 WirelessMedia App for iOS Operating system requirement: iOS 7.0+
1. Open the WirelessMedia application. 2. The main interface is shown below. The features include:
Local Files: Mirror local files including Photos, Videos, & Music File Sharing/Exchange: Sets up a temporary connection between PC/Laptop for file transferring Screen Image/Remote View: View whats currently being mirrored to the HuddleShare main display Wireless Mouse/Remote Mouse: Control the HuddleShare or shared device like a mouse Menu Icon: Shows the menu icons (photo, video, music, file sharing, etc.) Device List: Shows available HuddleShare
& connect File & Operation Zone: Select the file to transmit and control (if available) 3. Local Files: Select file from local storage to mirror to HuddleShare Page 41 of 50 Rev 1.1 8/19 4. File Sharing/Exchange: Share or exchange files with a PC/Laptop using the HuddleShare hotspot or WLAN a. Check the IP address by opening File Sharing/Exchange. b. Have a PC type in the IP address into a web browser, as shown below. c. Upon closing the File Sharing dialog box, you will enter the HuddleShare File List as shown below Help: Re-open IP address page File List: Select photos, videos, music, or other files to transmit Other Page: Tap any of the other pages to exit File Sharing/Exchange and go to the corresponding function Rev 1.1 8/19 Page 42 of 50 5. Screen Image/Remote View: View whats currently being mirrored to the HuddleShare main display a. When nothing is being shared, you will see:
Red Cross Icon: Return to the HuddleShare Main Interface Operation Zone: Zone to view shared screen and control as a mouse Hidden Menu: Click to open the hidden function features. Includes Back & Keyboard as shown in the lower image. Back: Sends a Return command to the HuddleShare to go back to the previous directory menu. Keyboard: Opens the keyboard 6. Wireless Mouse: Click in the Operation Zone to use the Wireless Mouse and control the HuddleShare. a. Mouse Pointer: Represents the mouse position on the HuddleShare. b. Re-Position: Resets the mouse to the center of the screen. c. Back: Sends a Return command to the HuddleShare to go back to the previous directory menu. d. Red Cross Icon: Return to the HuddleShare Main Interface. Page 43 of 50 Rev 1.1 8/19 8.3 Transmit Android Mobile Device 1. Open the WirelessMedia application. 2. The WirelessMedia Main Interface can be seen below. The features include:
Android 4.x Android 5.x Local Files: Mirror local files including Photos, Videos, & Music File Upload/Exchange: Sets up a temporary connection between PC/Laptop for file transferring TV Mirror: View whats currently being mirrored to the HuddleShare main display Mouse: Control the HuddleShare or shared device like a mouse Menu Icon: Shows the menu icons
(photo, video, music, file sharing, etc.) Device List: Shows available HuddleShare & connect File & Operation Zone: Select the file to transmit and control (if available) 3. Local Files: Select file from local storage to mirror to HuddleShare. File types include: Image, Music, Video, & more. Attention: Android Mirroring requires Android OS 5.0+
Page 44 of 50 Rev 1.1 8/19 4. File Upload/Exchange: Share or exchange files with a PC/Laptop on the HuddleShare hotspot or WLAN a. Check the IP address by opening File Sharing/Exchange. Help: Re-open IP address page File List: Select photos, videos, music, or other files to transmit Other Page: Tap any of the other pages to exit File Sharing/Exchange and go to the corresponding function b. Have a PC type in the IP address into a web browser, as shown below. c. Open the root directory sdcard0 as shown below. d. Using the Upload button, select the files you wish to upload. Page 45 of 50 Rev 1.1 8/19 5. Remote View: View whats currently being mirrored to the HuddleShare main display a. When nothing is being shared, you will see:
Red Cross Icon: Return to the HuddleShare Main Interface Operation Zone: Zone to view shared screen and control as a mouse Hidden Menu: Click to open the hidden function features. Includes Back & Keyboard as shown in the lower image. Back: Sends a Return command to the HuddleShare to go back to the previous directory menu. Keyboard: Opens the keyboard 6. Wireless Mouse: Click in the Operation Zone to use the Wireless Mouse and control the HuddleShare. a. Mouse Pointer: Represents the mouse position on the HuddleShare. b. Re-Position: Resets the mouse to the center of the screen. c. Back: Sends a Return command to the HuddleShare to go back to the previous directory menu. d. Red Cross Icon: Return to the HuddleShare Main Interface. Page 46 of 50 Rev 1.1 8/19 8.4 HDMI Input Select When on the Home Page, you can use a USB connected mouse or the Wireless Mouse feature to choose the HDMI Input. When an HDMI input is selected and connected, it will be displayed on the main display. When not connected, a connection diagram will be displayed on the main display, as shown below by default. When utilizing the HDMI input, you can click the Home Icon in the top right corner to go back to the Home Page. 9. WiFi Recommended Settings 9.1 Checking WiFi Config on HuddleShare You can utilize a WiFi analysis software to check the WiFi environment in order to select an unused WiFi frequency between 2.4GHz & 5GHz. The WiFi channels are as follows:
2.4GHz: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, & 11 5GHz: 36, 40, 44, 47, 149, 153, 157, 161, & 165 9.2 Checking the WiFi RSSI on PC/Mobile You can utilize a WiFi analysis software to measure the WiFi RSSI (Received Signal Strength Indicator). Its recommended to have the RSSI above -70dB to ensure proper signal transmission. Page 47 of 50 Rev 1.1 8/19 10. Troubleshooting To troubleshoot, please read through the table below to resolve any issues you may run in to. If the issue persists, reach out to our support team at help@HuddleCamHD.com or call 610-518-2200 Ext 1004 Problem Cause Solution SSID: N/A and Password: N/A is displayed on Home Page and mobile device cant find HuddleShares WiFi. Hotspot is not turned on. WiFi Hotspot password changed WirelessMedia cant connect to HuddleShare Cant discover the HuddleShare through application Cant connect to the correct HuddleShare The quality of cable between HuddleShare & main display is poor Replace cable Ensure cable is connected properly Image quality on the main display is not clear Main display is set to incorrect resolution HuddleShare connection is poor &
unstable. WirelessMedia app is not running when USB Drive is inserted into PC/Laptop Low Video Performance Wireless Congestion Low Signal Strength Bad USB connection to PC/Laptop USB port power is limited PC/Laptop performance Wireless Connectivity No video on main display Content uses HDCP Using a mouse, click the Settings button on the Home Page. Go to Wireless Network & enable Portable Hotspot. Double check that the password is correct. Ensure the HuddleShare is connected to the same LAN as device Portable Hotspot is disabled. Go to Wireless Network settings Check the Device List and ensure you are connecting to the correct HuddleShare Ensure the HuddleShares resolution is set to the native resolution of the main display Using a WiFi Scanner, find and select a free wireless frequency
& channel in the Settings Change the orientation of the Remove any obstruction from antennas line of sight Disconnect & reconnect USB Use another USB port Reboot PC/Laptop Change USB port policy to run at high power Lower PC/Laptop resolution Disable the hardware acceleration for video Use WiFi analysis software to scan for uncongested channels WirelessMedia input doesnt support HDCP video Connect source directly to HuddleShare HDMI input Page 48 of 50 Rev 1.1 8/19 Windows 7: Windows has detected your computers performance is slow WirelessMedia uses GPU resources. Windows 7 may suggest using a different theme for increased performance This error message can be ignored. Choose Keep the current color scheme. Content is removed from main display and button LEDs are blinking Connection to HuddleShare is lost Nothing is shown on main display Display is powered off Power on the display The display cable isnt connected correctly Connect the HDMI cable from HuddleShare to main display Display doesnt recognize HuddleShare or its unable to display HuddleShare resolution Change the resolution of HuddleShare through Settings Configuration Bad WiFi Connection The Base Unit is in Standby mode Wireless channel is congested Connection between HuddleShare & Button is obstructed No LAN connection to HuddleShare Wrong IP address No WiFi connection with HuddleShare SSID isnt correct Enter the correct SSID No WiFi connection between HuddleShare & mobile device Wrong WiFi frequency Wrong password No audio when transmitting local file Unsupported audio format. List includes: Dolby MS11, DDCO DTSLBR, DTSE, DTSNeoUltra, SRS-THEATERSOUND, DTS_StudioSound3D, & DTS_HD WirelessMedia app is running in background. Due to Apply policy, any background app cant run Cant enter File Sharing/Exchange in WirelessMedia iOS application Put WirelessMedia back in front stage Cant update HuddleShare Flash drive format is NTFS Re-format flash drive to FAT format Cant connect through Apple Screen Mirror Service Operating System requirements:
OS X: 10.6/10.7/10.8/10.9/10.10 iOS: 8.0 & up Update to later Operating System WirelessMedia will attempt to automatically restore the connection. Upon failure, the button will blink red Disconnect/reconnect button from PC/Laptop Briefly press the Standby button on the HuddleShare to power On/Off Use WiFi analysis software to scan for uncongested channels Move HuddleShare to another location Reorient HuddleShare antennas Remove obstructions from line of sight IP address isnt within LAN range DHCP isnt enabled Ensure mobile device is on the correct frequency (2.4GHz or 5GHz) Enter the correct SSID/Password combination Reformat audio to DD, DD+, HEAAC, DTS DMP, WMA, DRA, or COOK Page 49 of 50 Rev 1.1 8/19 Cant connect through Android device Operating System requirements:
Android 2.3 & up Update to later Operating System Cant connect through PC/Laptop Update to later Operating System Operating System Requirements:
Windows XP/Vista/7/8/8.1/10 32
& 64 bit Page 50 of 50 Rev 1.1 8/19 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help. Warning: changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
1 | Agent Authorization Rev 1.0 | Cover Letter(s) | 67.67 KiB | June 15 2022 |
Haverford Systems, Inc. Agent Authorization Company: Haverford Systems, Inc. Address: 152 Robbins Road, Downingtown, PA 19335, USA Product Name: BYOD - Wireless and Wired Content Sharing Model Number(s): HC-HUDDLESHARE Product Description: BYOD - Wireless and Wired Content Sharing We authorize MiCOM Labs Inc., 575 Boulder Court, Pleasanton, California 94566, USA, to act on our behalf on all matters concerning the certification of above named equipment. We declare that MiCOM Labs Inc. is allowed to forward all information related to the approval and certification of equipment to the regulatory agencies as required and to discuss any issues concerning the approval application. Any and all acts carried out by MiCOM Labs on our behalf shall have the same effect as acts of our own. Signature:
Name:
Joe Mulcahy Title:
Manager Company: Haverford Systems, Inc. Date: 06/06/2022
1 | FCC Short & Long Term Confidentiality Request Rev4.1 | Cover Letter(s) | 68.66 KiB | June 15 2022 |
Haverford Systems, Inc. Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 USA Subject; Request for Confidentiality FCC ID: 2ATNFHC-HUDDLESHARE Date: 06/06/2022 To Whom It May Concern, Pursuant to the provisions of the Commissions rules Title 47 Sections 0.457 and 0.459, we are requesting the Commission to withhold the following attachment(s) as confidential documents from public disclosure indefinitely. These documents contain detailed system and equipment descriptions and are considered as proprietary information in operation of the equipment. The public disclosure of these documents might be harmful to our company and would give competitors an unfair advantage in the market. In additional to above mentioned documents, in order to comply with the marketing regulations in Title 47 CFR 2.803 and the importation rules in Title 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices, we request Short Term Confidentiality of the following attachment(s);
Schematic Diagram Block Diagram Parts List Operational Description Tune-up Procedure SOFTWARE SECURITY DESCPRIPTION External Photos Test Setup Photos Internal Photos User Manual For 45 days, pursuant to Public Notice DA 04-1705. OR For 180 days pursuant to KDB 726920 D01. It is our understanding that all measurement test reports, FCC ID label format and correspondence during the certification review process cannot be granted as confidential documents and this information will be available for public review once the grant of equipment authorization is issued. Sincerely, Signature:
Name: Joe Mulcahy Title:Manager
1 | FCC Software Configuration Control Declaration Rev1.0 | Cover Letter(s) | 94.67 KiB | June 15 2022 |
Haverford Systems, Inc. FCC Software Configuration Control Declaration Date: June 6, 2022 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 USA Attn: OET Dept. Product/ Model Number: BYOD - Wireless and Wired Content Sharing Regarding FCC Country Code Selection guidelines identified in KDB 594280. All applications for equipment authorization for transmitters that can have radio parameters, or other technical parameters, reported to the Commission set by software must have an attestation indicating that no third party will have software, or configuration control, to program the device out of compliance of the technical rules under which it has been certified. We declare that no third party will have software, or configuration control, to program the device out of compliance of the technical rules under which it has been certified. Name:Joe Mulcahy Title: Manager Signature of applicant:
Date: June 6, 2022 FCC Software Configuration Control Declaration Rev1.1
frequency | equipment class | purpose | ||
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1 | 2022-06-15 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | Original Equipment |
app s | Applicant Information | |||||
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1 | Effective |
2022-06-15
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1 | Applicant's complete, legal business name |
Haverford Systems, Inc.
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1 | FCC Registration Number (FRN) |
0028565760
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1 | Physical Address |
152 Robbins Road
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1 |
Downingtown, PA
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1 |
United States
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app s | TCB Information | |||||
1 | TCB Application Email Address |
c******@micomlabs.com
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1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
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app s | FCC ID | |||||
1 | Grantee Code |
2ATNF
|
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1 | Equipment Product Code |
HC-HUDDLESHARE
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
J****** M****
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||||
1 | Title |
Director of Operation
|
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1 | Telephone Number |
610 5********
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1 | Fax Number |
610 5********
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1 |
j******@haverford.com
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app s | Technical Contact | |||||
1 | Firm Name |
Haverford Systems, Inc.
|
||||
1 | Physical Address |
United States
|
||||
1 |
j******@haverford.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | NII - Unlicensed National Information Infrastructure TX | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | BYOD - Wireless and Wired Content Sharing | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Output power listed is maximum combined conducted power. This device contains 20, 40 and 80 MHz signal bandwidth. Device is a 2x2 MIMO as is described in the filing. The antennas used with this transmitter must be installed to provide a minimum separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi- transmitter product procedures. End-users must be provided with operating procedures for satisfying RF exposure compliance. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Flux Compliance Service Laboratory
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1 | Name |
A**** Y****
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1 | Telephone Number |
13510********
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1 |
a******@fcs-lab.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15E | MO | 5180 | 5240 | 0.0053456 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15E | MO | 5745 | 5825 | 0.0210863 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC