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WatchCare Incontinence Management System User and Service Manual Product No. P006979 196414 REV 2 DRAFT 26-FEB-2019 DRAFT 26-FEB-2019 REVISION 2019 by Hill-Rom Services, Inc. ALL RIGHTS RESERVED. Distributed by:
HILL-ROM, INC. 1069 STATE ROUTE 46 E BATESVILLE, IN 47006-9167 USA 800-445-3720 Manufactured by:
HILL-ROM, INC. 1069 STATE ROUTE 46 E BATESVILLE, IN 47006-9167 USA No part of this text shall be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information or retrieval system without written permission from Hill-Rom Services, Inc. (Hill-Rom). The information in this manual is confidential and may not be disclosed to third parties without the prior written consent of Hill-Rom. The information in this manual is subject to change without notice. Hill-
Rom makes no commitment to update or keep current, the information in this manual. Hill-Rom reserves the right to make changes without notice in design, specifications, and models. The only warranty Hill-Rom makes is the express written warranty extended on the sale or rental of its products. The WatchCare Incontinence Management System product may be covered by one or more patents. For a list of applicable patents, go to www.hill-rom.com/patents. The Hill-Rom companies are the proprietors of European, US, and other patents and pending patent applications. This product may contain software known as free or open source software (FOSS). Hill-Rom uses and supports the use of FOSS. We believe that FOSS makes our products more robust and secure, and gives us and our customers greater flexibility. To learn more about FOSS that may be used in this product, please visit our FOSS website at www.hill-
rom.com/opensource. Where required, a copy of FOSS source code is available on our FOSS website. Product images and labels are for illustrative purposes only. Actual product and label may vary. Second Edition, DRAFT 2019-03 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) i DRAFT 26-FEB-2019 First Printing, 2018 Bluetooth is a registered trademark of Bluetooth Sig, Inc. Clorox HealthCare is a registered trademark of Clorox Professional Products Company, Inc. OxyCide is a registered trademark of Ecolab USA Inc. Torx is a registered trademark of Acument Intellectual Properties, LLC. Virex is a registered trademark of Diversey, Inc. Wex-Cide is a trademark of Wexford Labs, Inc. Quick View, StayInPlace, and WatchCare are trademarks of Hill-Rom Services, Inc. Centrella, Hill-Rom, NaviCare, Progressa, Safe Skin, SafeView, SideCom, SmartSync, and VersaCare are registered trademarks of Hill-
Rom Services, Inc. Replace this manual (196414) if it is damaged and/or can not be read. For product support or to order additional copies of this manual (196414), contact your local Hill-Rom representative or go to www.hill-rom.com. Reference Documents Centrella Smart+ Bed User Manual (193587) Centrella Smart+ Bed Service Manual (193588) Progressa Bed User Manual (171528) Progressa Bed Service Manual (171748) VersaCare Bed User Manual (USR119 (A through J models); 161956 (K model and newer)) VersaCare Bed Service Manual (MAN333 (A through J models); 161955 (K model and newer)) WatchCare Incontinence Management System User and Service Manual (196414 REV 2) ii DRAFT 26-FEB-2019 Table of Contents Intended Use . 1 Introduction . 1 Symbols . 2 Document Symbols . 2 Product Symbols . 2 Safety Instructions . 4 FCC Guidance . 5 Quick View List of Features . 6 Standard Features . 6 Indicator LightVisual Identification . 8 Prepare the System for Use. 9 Replace the WatchCare smart pad. 12 Transport The Bed . 12 Cleaning and Disinfecting. 13 Recommendations . 14 Cleaning and Disinfection . 14 Prepare for Cleaning and Disinfecting. 15 STEP 1: Cleaning . 16 STEP 2: Disinfection . 17 Prepare for Use. 17 Preventive Maintenance . 17 Storage and Handling. 17 Expected Life . 17 Troubleshooting. 18 Replacement Parts . 21 Expendable Parts . 21 Service Parts . 21 Service Part Replacement Procedures . 25 Setup . 25 Reader Replacement . 27 Power Cable Replacement . 30 Indicator Light Assembly Replacement . 34 VersaCare Bed . 35 Progressa Bed. 35 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) iii DRAFT 26-FEB-2019 Table of Contents Foot-End Cover With Holes . 36 Foot-End Cover without Holes . 37 Final Steps. 39 Antenna Assembly Replacement . 42 Graphic Replacement for the Head, Seat, and Thigh Sections, and Deck FillerProgressa Bed. 45 Equipment Call Cable Replacement. 48 Label Replacement. 52 WatchCare System Function Check. 53 Specifications . 54 Electromagnetic Emissions Guidance . 56 Electromagnetic Immunity Guidance . 57 Wireless Connectivity Specifications . 60 Standards . 60 Encryption. 60 Extensible Authentication Protocol Types (EAP Types) . 61 Regulatory Information . 61 USAFederal Communications Commission (FCC) Radiation Exposure Statement. 62 Interference Statement for FCC. 62 Wireless System Characteristics. 63 RFID Characteristics . 65 FCC ID . 65 FCC ID WiFi and Bluetooth . 65 Limited Warranty . 66 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) iv DRAFT 26-FEB-2019 Intended Use INTENDED USE The Incontinence Monitor is intended to detect and provide a timely alert when the patients skin is exposed to incontinence (both urine and liquid fecal events). INTRODUCTION The WatchCare Incontinence Management System (system) provides a discreet visual alert and optional equipment call alerts after moisture is detected on the WatchCare smart pad. This system is designed to discreetly alert the caregiver of an incontinence event and in doing so, may prevent prolonged exposure to moisture against the skin. This system is most applicable in the critical care and medical/surgical settings, but it may be used in other clinical areas as well. Before you operate the system, make sure that you read and understand in detail the contents of this manual. It is important that you read and obey the aspects of the safety content in this manual. Any reference to a side of the bed is from the patients view lying in the bed on his or her back. The system has been designed and tested for compatibility with the hospital beds shown below and their compatible Hill-Rom mattresses. To determine if the system can be used on a hospital bed not listed, contact Hill-Rom. The Centrella Smart+ Hospital Bed The Progressa Hospital Bed The VersaCare Hospital Bed NOTE:
The system is installed by Hill-Rom representatives to receive its power from the bed. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 1 DRAFT 26-FEB-2019 Symbols SYMBOLS DOCUMENT SYMBOLS This manual contains different typefaces and symbols to make the content easier to read and understand:
WARNING or CAUTION Standard textused for regular data. Boldface textemphasizes a word or phrase. NOTE:sets apart special data or important instruction clarification. A WARNING identifies situations or actions that may have an effect on patient or user safety. To ignore a warning could cause patient or user injury. A CAUTION identifies special procedures or precautions that persons must obey to help prevent equipment damage. PRODUCT SYMBOLS Symbol Description WatchCare indicator light Wireless indicatoridentifies the connection status of the system to the facility wireless network Connected indicatoridentifies the connection status of the system to the NaviCare SmartSync System Location indicatoridentifies the connection status of the Location feature WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 2 DRAFT 26-FEB-2019 Symbols Symbol Description Identifies these WatchCare System components (Pro-
gressa and VersaCare Beds):
WatchCare 1/4" communication cable Facility equipment call jack designated for the WatchCare 1/4"communication cable WatchCare connector on the bed Manufacturer Model or type reference Serial number Manufacture date ATTENTION: Consult accompanying documents Federal Communications Commission Degree of protection against Ingress of Water Type B applied part according to IEC 60601-1 Medical - General Medical Equipment as to Electrical Shock, Fire and Mechanical Hazards only in accordance with ANSI/AAMI ES60601-1 (2005) + AMD 1 (2012), CAN/CSA-22.2 No. 60601-1 (2014) WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 3 DRAFT 26-FEB-2019 Safety Instructions Symbol Description Do not dispose as Unsorted Municipal Waste SAFETY INSTRUCTIONS WARNING:
Obey these safety instructions to help prevent injury and/or equipment damage:
WarningRead and understand all warnings in this manual and on the unit itself prior to use with a patient. WarningThe potential for electrical shock exists with electrical equipment. Failure to follow facility protocols may cause death or serious injury. WarningThe system is to be installed only by Hill-Rom representatives. WarningTo avoid risk of electrical shock, this equipment must only be connected to supply mains with protective earth. WarningThe system is not suitable for use in an oxygen-
enriched environment. WarningThe system has no user serviceable parts. Only facility-authorized service persons should service the system. WarningWith the exception of the WatchCare smart pads, do not discard components of the system as unsorted municipal waste. See your local distributor for collection and/or recycling systems available in your country. WarningDo not modify the system. WarningDo not use the smart pad(s) to transfer the patient from one surface to another. WarningThis product can expose you to chemicals including Titanium Dioxide, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov. WarningMake sure the position of the bed is such that you can quickly, without obstruction, unplug the power cord from the main power supply if necessary. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 4 DRAFT 26-FEB-2019 Safety Instructions WarningTo safely stop the operation of the system, unplug the bed and/or the external power supply from the power outlet. FCC GUIDANCE Pursuant to FCC 15.21 of the FCC rules, changes not expressly approved by Hill-Rom might cause harmful interference and void the FCC authorization to operate this product. NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an output on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 5 DRAFT 26-FEB-2019 Quick View List of Features QUICK VIEW LIST OF FEATURES PROGRESSA AND VERSACARE BEDS Item Feature A B C D E (not shown) WatchCare smart pad WatchCare antennas WatchCare reader WatchCare indicator light WatchCare connector
(on the bed) and Watch-
Care 1/4" communica-
tion cable CENTRELLA SMART+ BED Item Feature A B C (not shown) D E (not shown) WatchCare smart pad WatchCare antennas WatchCare reader SafeView+ Alerts WatchCare indicator light Nurse call system connec-
tion STANDARD FEATURES Item Description A WatchCare smart pad The WatchCare smart pad (smart pad) is an incontinence pad, with a radio-frequency identification (RFID) tag, that detects moisture to notify the WatchCare RFID reader of an inconti-
nence event. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 6 DRAFT 26-FEB-2019 Quick View List of Features Item Description B C D E WatchCare Antennas There are four WatchCare antennas (antenna(s)) located under the mattress. They identify that a smart pad is present and send a signal to the WatchCare reader. WatchCare Reader The WatchCare RFID reader (reader) is located on the left side of the bed near the seat section. The RFID reader sends a signal prompting the WatchCare indicator light as to the smart pads status. WatchCare Indicator Light The WatchCare indicator light (indicator light) is located on the foot end of the bed. The indicator has multi-color (green, amber, and white) lights that indicate the system status as identified in the table that follows. WatchCare Communication Progressa and VersaCare Bedsfor the WatchCare System to send customizable incontinence alerts to caregivers through the facilitys nurse call system, connect the WatchCare 1/4" communication cable to the WatchCare connector (under the head end of the bed, on the patients left) and to the facilitys equipment call jack designated for the WatchCare System. Centrella Bedfor the WatchCare System to send customizable incontinence alerts to caregivers through the facilitys nurse call system, do one of these as applicable:
Centrella Bed with the NaviCare Systemconnect the SideCom cable to the bed and to the facilitys equipment call jack. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 7 DRAFT 26-FEB-2019 Quick View List of Features Item Description E Centrella Bed with a different nurse call system a. Connect the two-cable end of the WatchCare adapter to the bed. c. b. Connect the 37-pin end of the adapter cable to the facilitys communication cable. Connect the remaining end (the 1/4" cable connector) of the adapter cable to the facilitys equipment call jack designated for the WatchCare System. Indicator LightVisual Identification Status Indicator Light Solid green lightidentifies that a smart pad is present and is being monitored. No moisture is detected at this time. Flashing amber lightidentifies that the smart pad is wet. This visual alert will project on the floor. Solid white lightidentifies that the monitor system is on, but the reader does not detect any smart pads on the bed. Alternating white and green lightidentifies that the monitor system can not operate effectively because more than four smart pads are detected. No lightthe monitor system is not active. Make sure the bed is plugged into a power outlet. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 8 DRAFT 26-FEB-2019 Prepare the System for Use PREPARE THE SYSTEM FOR USE WARNING:
To help prevent injury and/or equipment damage, obey these warnings:
WarningKeep cables out of the patient foot fall area. WarningConnect the WatchCare 1/4" communication cable or WatchCare adapter cable (as applicable) to an equipment call jack designated for the WatchCare System only. Patient injury could occur if the nurse call system is not operational. 1. Make sure the beds power cord is plugged into a power outlet. NOTE:
Once the bed is plugged in, it may take up to 2 minutes for the indicator light to turn white. 2. If the WatchCare System interfaces with a nurse call system, make sure of these:
Centrella Bed Bed with the NaviCare Systemthe SideCom cable is connected to the bed and to the facilitys equipment call jack. Bed with a different nurse call systemthe adapter cable is connected to the bed, and the cables 1/4" cable connector is connected to the facilitys equipment call jack designated for the WatchCare Systems incontinence alerts. NOTE:
The location of the adapter cable differs depending on your bed version. An earlier version bed is shown on the left in the photos below. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 9 DRAFT 26-FEB-2019 Prepare the System for Use Centrella Bed P7900A0, P7900B0 Centrella Bed P7900B1 and Newer Facility Connection Progressa and VersaCare Bedsthe WatchCare 1/4"communication cable is connected to the WatchCare connector on the bed and to the facilitys equipment call jack designated for the WatchCare Systems incontinence alerts. Progressa Bed VersaCare Bed Facility Connection WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 10 DRAFT 26-FEB-2019 Prepare the System for Use 3. Put a smart pad(s) in the middle of the bed with the head icon toward the head end of the bed and foot icon toward the foot end. smart pad Placement 4. Listen for a single beep, and make sure the indicator light has turned green. These let you know that the pad has been detected and the incontinence monitoring has begun. NOTES:
Store unused, clean smart pads at least 2 feet (61 cm) from the bed. If the indicator light does not operate as specified, see Indicator LightVisual Identification on page 8 and/or Troubleshooting on page 18. The WatchCare Incontinence Management System can monitor up to four WatchCare smart pads on a bed at one time; however, Hill-Rom recommends to use the minimum number of smart pads to minimize the risk of skin breakdown (refer to www.hill-
rom.com, Hill-Rom Safe Skin Program). Placing devices that contain metallic components or metallic materials (such as a chair exit pad) under or on top of the smart pad could interfere with incontinence monitoring. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 11 DRAFT 26-FEB-2019 Transport The Bed Replace the WatchCare smart pad The indicator light will flash amber to indicate an incontinence event. If you are using a nurse call system, customizable incontinence alerts can be sent to 1. 2. The nurse call console The nurse call dome light over the door, outside the patients room The applicable mobile devices available at your facility The nurse call status board Remove the soiled smart pad(s), and discard the pad(s) at least 2 feet
(61 cm) from the bed so that the reader no longer detects the soiled pad(s). Put a new smart pad on the bed, and listen for the single beep to make sure the new pad is being monitored. If there is no beep, look at the indicator light. If the light is white, the smart pad is not detected. Make sure the pad is in the correct head/foot orientation and intended location (see Step 3 on page 11). If you are using more than one smart pad, make sure the indicator light is green after the soiled pad is removed. NOTE:
When the new pad is detected, the alert will clear in the WatchCare System. TRANSPORT THE BED 1. 2. Disconnect the bed cable (WatchCare 1/4"communication cable, Prepare the bed for transport per the beds user manual. SideCom cable, or WatchCare adapter cable) from the equipment call jack on the wall. Transport the bed per facility protocol. 3. 4. After the transport, do these:
Plug in the beds power cord. a. b. Connect the bed cable (WatchCare 1/4" communication cable, SideCom cable, or WatchCare adapter cable) to the equipment call jack on the wall. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 12 DRAFT 26-FEB-2019 Cleaning and Disinfecting CLEANING AND DISINFECTING NOTE:
This section does not apply to the smart pads. The smart pads are intended for single use only. Discard a soiled smart pad at least 2 feet (61 cm) from the bed so that the reader no longer detects the soiled pad. WARNING:
To help prevent injury and/or equipment damage, obey these warnings:
WarningThe potential for electrical shock exists with electrical equipment. Failure to follow facility protocol could cause death or serious injury. WarningDo not reuse wiping material for multiple steps or on multiple products. WarningHarmful cleaning solutions may cause skin rash and/or irritation upon contact. Follow the manufacturers instructions found on the product label and Safety Data Sheet
(SDS). WarningLift and move items correctly. Do not twist, and seek assistance when necessary. Make sure the bed is at a correct height to lift items off the bed. WarningFluid spills on to the systems electronics could cause a hazard. If such a spill occurs, unplug the bed and remove it from service. When fluid spills occur outside of what is seen in normal use, immediately do as follows:
a. Unplug the bed from its power source. b. Remove the patient from the bed. c. d. Have maintenance examine the system completely. e. Do not use the system until it is completely dry, tested, and Clean the fluid spill from the system. found to be safe to operate. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 13 DRAFT 26-FEB-2019 Cleaning and Disinfecting CAUTION:
To help prevent equipment damage, obey these cautions:
CautionDo not steam clean or power wash the system. Pressure and excessive moisture can damage the protective surfaces of the system and its electrical components. CautionDo not use harsh cleansers/detergents, heavy duty grease removers, solvents such as toluene, xylene, or acetone, and do not use scouring pads (you may use a soft bristle brush). CautionDo not use bleach as your primary everyday cleaner/disinfectant. RECOMMENDATIONS For proper cleaning and disinfection, staff members should be trained. The trainer should carefully read the instructions and follow them when the trainee is being trained. The trainee should:
Be given time to read the instructions and to ask any questions. Clean and disinfect the product while the trainer supervises. During, and/or after this process, the trainer should correct the trainee of any differences from the instructions for use. The trainer should supervise the trainee until the trainee can clean and disinfect the system as instructed. Hill-Rom recommends to clean and disinfect the systems components between patient use and regularly during extended patient stays. Some fluids used in the hospital environment, such as iodophor and zinc oxide creams can cause permanent stains. Remove temporary stains by wiping vigorously with a lightly-dampened wiping cloth. CLEANING AND DISINFECTION Cleaning and disinfection are distinctly different processes. Cleaning is the physical removal of visible and non-visible soil and contaminants. Disinfection is intended to kill microorganisms. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 14 DRAFT 26-FEB-2019 Cleaning and Disinfecting Table 1 below summarizes the approved cleaners/disinfectants for use with the associated contact time for disinfection. Table 1: Approved Cleaners/Disinfectants Recommended for Routine Cleaning and Disinfection Yes Yes Yes No*
No*
Recommended for Disinfection against Clostridium Difficile (C.Diff) No Maintain Wetness
(Disinfection Contact Time) 10 minutes No Yes Yes Yes 10 minutes 3 minutes 5 minutes 3 minutes Cleaner/
Disinfectant Wex-Cide Ger-
micidal Deter-
gent ready-to-
use Virex II 256 OxyCide Daily Disinfectant Cleaner Clorox Health-
Care Bleach Germicidal Cleaner ready-
to-use Clorox Health-
Care Bleach Germicidal Wipes
*Bleach is not recommended as the primary cleaner/disinfectant. Remove any disinfectant residue prior to and after the use of bleach with a new or clean cloth/wipe soaked in tap water. When you perform the detailed cleaning steps, please note the following:
A microfiber cloth or the Clorox HealthCare Bleach Germicidal Wipe is recommended as the wiping cloth. Always replace the wiping cloth when visibly soiled. Always replace the wiping cloth between steps (spot clean, clean, and disinfect). Always use Personal Protective Equipment (PPE). Prepare for Cleaning and Disinfecting a. Unplug the bed. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 15 DRAFT 26-FEB-2019 Cleaning and Disinfecting b. Adjust the mattress position as necessary to get access to the antennas. Refer to the beds service manual. STEP 1: Cleaning a. As necessary, first remove visible soil from the reader, indicator light, and antennas using a wiping cloth soaked with an approved cleaner/disinfectant (see Table 1: Approved Cleaners/Disinfectants on page 15). A soft bristle brush may be used to loosen hardened soil. Use as many wiping cloths as needed to remove the soil. It is important to remove all visible soil from all areas before continuing to remove non-visible soil. b. With a new wiping cloth soaked in an approved cleaner/disinfectant, use firm pressure to wipe all surfaces of the reader, indicator light, and antennas. Use a new or clean wiping cloth as often as necessary. Make sure the following areas are cleaned:
Seams around the antennas Centrella Bed Progressa Bed VersaCare Bed Progressa or VersaCare Bedseam around the reader WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 16 DRAFT 26-FEB-2019 Preventive Maintenance STEP 2: Disinfection a. With a new or clean wiping cloth soaked in an approved cleaner/disinfectant, use light pressure to wipe all exterior surfaces of the reader, indicator light, and antennas. b. Make sure all surfaces remain wet with the cleaner/disinfectant for the specified contact time. Re-wet surfaces with a new wiping cloth as necessary. See Table 1:
Approved Cleaners/Disinfectants on page 15 for the contact time. NOTE:
If bleach is used with another cleaner/disinfectant, use a new or clean cloth/wipe soaked in tap water to remove any disinfectant residue prior to and after the bleach application. Prepare for Use a. Make sure the mattress is in position for use and is connected to the bed. Refer to the beds service manual. b. Plug the bed into an applicable power outlet. PREVENTIVE MAINTENANCE The WatchCare System does not require preventive maintenance. STORAGE AND HANDLING Store the WatchCare smart pads in a dry location that is at least 2 feet (61 cm) from a bed with the WatchCare System. EXPECTED LIFE The expected life of the WatchCare System hardware is 10 years. The smart pads are intended for single use only. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 17 DRAFT 26-FEB-2019 Troubleshooting TROUBLESHOOTING WARNING:
WarningOnly facility-authorized persons should service the system. Service by unauthorized persons could cause injury or equipment damage. If the trouble shooting information below does not correct the problem, contact Hill-Rom. NOTES:
Do step 1 of the Solution first, and then if necessary, do step 2, and so on until you have fixed the problem. For additional troubleshooting of the WatchCare System on a Centrella Bed, see the beds service manual (193588). Problem Progressa and VersaCare Beds the LEDs on the reader do not flash at power up, and the indicator light is off (the reader is not receiving power). Solution Caregiver 1. Make sure the bed is plugged into an appropriate power outlet. 2. Unplug the bed, and then plug the bed in to power to reset the bed. 3. Contact your facility-authorized service persons. Service Person Only 1. Make sure the reader power cable is not damaged and it is fully connected to the reader and the UCB or Logic Control P.C. board. Replace the reader (see page 27). 2. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 18 DRAFT 26-FEB-2019 Problem Progressa and VersaCare Beds the indicator light is off even though the LEDs on the reader flash at power up. Progressa and VersaCare Beds one or more of the indicator light col-
ors do not come on. Troubleshooting Solution Caregiver 1. Unplug the bed, and then plug the bed in to power to reset the bed. 2. Contact your facility-authorized service persons. Service Person Only 1. Make sure the indicator light is not damaged. 2. Make sure the indicator light cable is not damaged and it is fully connected to the reader and the indicator light P.C. board. Replace the indicator light assembly (see page 34). 3. Caregiver 1. Unplug the bed, and then plug the bed in to power to reset the bed. 2. Contact your facility-authorized service persons. Service Person Only 1. Make sure the indicator light is not damaged. 2. Make sure the indicator light cable is not damaged and it is fully connected to the reader and the indicator light P.C. board. Replace the indicator light assembly (see page 34). 3. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 19 DRAFT 26-FEB-2019 Troubleshooting Problem All bedsan equipment alert was not sent for an incontinence event. All bedsa new smart pad is not detected. Solution Caregiver 1. Make sure the cable that connects the bed to the equipment call jack (WatchCare 1/4"
communication cable, SideCom cable, or WatchCare adapter cable) is not damaged and it is fully connected to the equipment call jack and the bed. Replace the cable as necessary. 2. Unplug the bed, and then plug the bed in to power to reset the bed. 3. Contact your facility-authorized service persons. Service Person Only Progressa and VersaCare Beds 1. Make sure the equipment call connector cable that connects to the reader is not damaged and the cable is fully connected to the reader. Replace the equipment call connector cable as necessary (see page 48). 2. Centrella Bedsee the beds service manual
(193588). Caregiver 1. Make sure the pad is in the correct orientation. Try a different pad. 2. 3. Unplug the bed, and then plug the bed in to reset the bed. 4. Contact your facility-authorized service persons. Service Person Only Make sure the antenna cables are not damaged and are fully connected to the antenna-reader cables. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 20 DRAFT 26-FEB-2019 Replacement Parts REPLACEMENT PARTS EXPENDABLE PARTS Item Description P/N P006980 Smart pad Qty As required Page 12 SERVICE PARTS For replacement service parts for the Centrella Smart+ Bed, see the beds service manual (193588). WARNING:
Only facility-authorized persons should service the system. Service by unauthorized persons could cause injury or equipment damage. Item Description P/N 20863301 Antenna assembly, 1025 mm (green indicator;
includes gasket), Ver-
saCare Bed Qty 2 Page 42 20863302 Antenna assembly, 655 mm (blue indicator;
includes gasket), Ver-
saCare Bed 20863303 Antenna assembly, 795 mm (black indicator;
includes gasket), Ver-
saCare Bed 20863304 Antenna assembly, 905 mm (red indicator;
includes gasket), Pro-
gressa Bed 1 1 2 42 42 42 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 21 DRAFT 26-FEB-2019 Replacement Parts Item Description P/N 20863305 Antenna assembly, 705 mm (yellow indicator;
includes gasket), Pro-
gressa Bed 20863401 Reader with gasket and antenna tape, VersaCare Bed 20863403 Reader with gasket and 201009S antenna tape, Progressa Bed Indicator light with cable assembly 199673 Reader gasket 197328 Screw, reader housing 208680S Assembly, equipment call cable 208506S Assembly, WatchCare 1/4" equipment call (com-
munication) cable Qty 2 Page 42 1 1 1 1 6 1 1 27 27 34 27 27 48 48 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 22 DRAFT 26-FEB-2019 Replacement Parts Item P/N 201582 Description Power cable, VersaCare Bed (A - J models) Qty 1 Page 29 198184 Power cable, VersaCare (K and newer models) and Progressa Beds 199672 Antenna gasket 1 1 29 42 208635 Antenna tape 199273 Screw, lens cover As required 2 42 34 199674 Indicator light adhesive 1 34 206911 Graphic, head section, Progressa Bed 206912 Graphic, seat section, Pro-
gressa Bed 1 1 45 45 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 23 DRAFT 26-FEB-2019 Replacement Parts Item P/N 206913 Description Graphic, thigh section, Progressa Bed Qty 1 Page 45 206914 Graphic, deck filler, Pro-
gressa Bed 198343 Indicator light label 207837 Branding label, equip-
ment call cable 207838 Branding label, equip-
ment call jack 207839 Branding label, bed plug
(equipment call connec-
tor) 207606 207840 Branding label, VersaCare Bed Branding label, Pro-
gressa Bed 1 1 1 1 1 2 2 45 52 52 52 52 52 52 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 24 DRAFT 26-FEB-2019 Service Part Replacement Procedures Item P/N 19124 Description Cable tie Page Qty As required 64565 Cable tie mount As required 209378 Prop 65 label 1 52 SERVICE PART REPLACEMENT PROCEDURES For replacement procedures for the Centrella Smart+ Bed, see the beds service manual (193588). Tools:
Wire cutters Soft cloth T10, T20, and T25 Torx screwdrivers Tape measure Dry smart pad Alcohol-based cleaner Antistatic strap SETUP WARNING:
To help prevent injury and/or equipment damage, obey these warnings:
WarningOnly facility-authorized persons should service the system. WarningDo not replace service parts while a patient is on the bed. WarningWith the exception of the WatchCare smart pad, before you remove and replace components of the system, make sure to unplug the bed. WarningMake sure that hands, arms, legs, and feet are not under the bed or between the sleep deck sections as they move. WarningDuring the replacement procedures, you will need to use an alcohol-based cleaner. Such cleaners are flammable and WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 25 DRAFT 26-FEB-2019 Service Part Replacement Procedures toxic to skin, eyes, and respiratory tract. Do not use the cleaner near an open flame or in confined areas. WarningRecycle or discard no longer used parts in accordance with local regulations. 1. Make sure the brake is set. 2. 3. 4. Remove the sleep surface. Refer to the beds service manual. Raise the bed to its highest position. Raise the siderails. WARNING:
WarningFailure to unplug the bed and the optional auxiliary outlet from their power sources could cause injury or equipment damage. 5. Unplug all bed power cords. 6. Go to the applicable procedure:
Reader Replacement on page 27 Power Cable Replacement on page 30 Indicator Light Assembly Replacement on page 34 Antenna Assembly Replacement on page 42 Graphic Replacement for the Head, Seat, and Thigh Sections, and Deck FillerProgressa Bed on page 45 Equipment Call Cable Replacement on page 48 Label Replacement on page 52 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 26 DRAFT 26-FEB-2019 Service Part Replacement Procedures 1.1 Reader Replacement 1. Make sure the bed is unplugged and you have done the steps for Setup on page 25. 2. Near the reader, remove the cable tie(s) that holds the power cable 3. with the other cables on the bed. Remove the heat shrinks from the antenna cable connections. 4. Disconnect the antenna-reader cables from the antenna cables. 5. Remove the reader from the bed. VersaCare Bed Progressa Bed 6. Remove the six screws that attach the back cover to the reader. CAUTION:
CautionFailure to wear an antistatic strap could cause equipment damage. 7. 8. Put on the antistatic strap. Remove the P.C. board from the reader. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 27 DRAFT 26-FEB-2019 1.1 Reader Replacement 9. Disconnect all cables except the ANT 1 reader cable from the P.C. board. If the back cover is installed on the new reader, remove the cover. 10. 11. Remove the P.C. board from the new reader. 12. Connect the cables to the new P.C. board (the connectors on the P.C. board are specific to the cables):
J1 Power J15Indicator light cable J17Equipment Call connector 13. Install the new P.C. board in the new reader. o WARNING:
WarningFailure to correctly align the gaskets on the covers of the reader could permit fluids to get into the enclosure. Injury or equipment damage could occur. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 28 DRAFT 26-FEB-2019 1.1 Reader Replacement 14. Install the back cover on to the reader. Make sure the gasket inserts are correctly aligned. 15. Install the six screws to attach the back cover to the reader. 16. Remove any tape residue from the back cover of the reader. 17. Use the alcohol-based cleaner to clean the back cover of the reader and the area where the reader was installed on the bed. Let the back cover and area dry. 18. Remove one side of the adhesive covering from the double-sided tape gasket, and install the gasket on to the back cover. 19. Remove the adhesive covering VersaCare Bed shown from the other side of the gasket, and install the reader on the bed so that its label is toward the outside of the bed. Firmly press the reader into position for 10 seconds with approximately 75 lb (34 kg) of force. 20. Connect the antenna-reader cables to the antenna cables. 21. Put insulated tape over the cable connections. 22. The replacement is complete. Do the function checks on page 53 and in the beds service manual. As you operate the beds articulation functions, make sure the cables are not in a location where they could get damaged or pinched. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 29 DRAFT 26-FEB-2019 1.2 Power Cable Replacement 1.2 Power Cable Replacement 1. Make sure the bed is unplugged and you have done the steps for Setup on page 25. 2. Get access to the Logic Control P.C. board (VersaCare Bed, A through J model bed) or upper control board (UCB) (VersaCare Bed, K or newer model bed or Progressa Bed). Refer to the beds service manual. 3. Make a note of the power cable connections on the Logic Control P.C. board or UCB, and then disconnect the power cable from the Logic Control P.C. board or UCB. 4. Connect the new power cable to the connectors on the Logic Control P.C. board or UCB. Progressa Bed and VersaCare Bed, K or newer modelthe power cable connects to P14. VersaCare Bed, A through J modelthe power cable connects to P1 and P11. 5. Make a note of the power cable routing from the Logic Control P.C. board or UCB to the reader, and then use the same routing for the new power cable. Remove and install cable ties as necessary. NOTES:
VersaCare Bedyou will need to remove the cable channel cover for access to the cable routing in the channel. Progressa Bedyou will need to remove the hose cover screw and hose cover for access to the cable routing along the air hose. 6. Near the reader, remove the cable tie(s) that holds the power cable with the other cables on the bed. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 30 DRAFT 26-FEB-2019 1.2 Power Cable Replacement 7. 8. Remove the reader from the bed. Remove the six screws that attach the back cover to the reader. CAUTION:
CautionFailure to wear an antistatic strap could cause equipment damage. 9. 10. Remove the P.C. board from the reader. 11. Disconnect the power cable Put on the antistatic strap. from J1 on the P.C. board, and remove the old power cable from the bed. 12. Connect the new power cable to J1 on the P.C. board. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 31 DRAFT 26-FEB-2019 1.2 Power Cable Replacement 13. Install the P.C. board in the reader. WARNING:
WarningFailure to correctly align the gaskets on the covers of the reader could permit fluids to get into the enclosure. Injury or equipment damage could occur. 14. Install the back cover on to the reader. Make sure the gasket inserts are correctly aligned. Install the six screws to attach the back cover to the reader. 15. 16. Remove any tape residue from the back cover of the reader. 17. Use the alcohol-based cleaner to clean the back cover of the reader and the area where the reader was installed on the bed. Let the back cover and area dry. 18. Remove one side of the adhesive covering from the double-sided tape gasket, and install the gasket on to the back cover. 19. Remove the adhesive covering from the other side of the gasket, and install the reader on the bed so that its label is toward the outside of the bed. 20. Firmly press the reader into position for 10 seconds with approximately 75 lb (34 kg) of force. 21. At the cable tie mount(s) near the reader, install a cable tie(s) to hold the cables on to the bed. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 32 DRAFT 26-FEB-2019 22. Do as applicable for your bed:
1.2 Power Cable Replacement VersaCare Bed a. Install the cable channel cover. Install the cover for the Logic Control P.C. board
(VersaCare Bed A through J model) or the UCB
(VersaCare Bed K or newer model). Refer to the beds service manual. Progressa Bed a. Put the hose cover in position on the bed, and install the screw to attach the hose cover to the bed. Install the cover for the UCB. Refer to the beds service manual. b. b. 23. The replacement is complete. Do the function checks on page 53 and in the beds service manual. As you operate the beds articulation functions, make sure the cables are not in a location where they could get damaged or pinched. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 33 DRAFT 26-FEB-2019 1.3 Indicator Light Assembly Replacement 1.3 Indicator Light Assembly Replacement 1. Make sure the bed is unplugged and you have done the steps for Setup on page 25. Raise the knee section to its highest position. 2. 3. At the indicator light assembly, cut the light assembly cable to free it from the light assembly. Remove the indicator light assembly from the bed. 4. 5. Use the alcohol-based cleaner to clean these areas, and then let the areas dry:
The area where the indicator light was installed. If the indicator light is being replaced on a bed in the state of California, the area on the new indicator light assembly where the Prop 65 label is to be installed. The area on the back of the new indicator light assembly where a cable tie mount is to be installed. VersaCare Bedthe mount is to be installed at the top center of the assembly. Progressa Bedthe mount is to be installed in the center of the assembly. 6. 7. Install the Prop 65 label (if applicable) and cable tie mount on to the indicator light assembly. Remove the adhesive covering from the top of the new indicator light, and install the indicator light so the label on the indicator light is toward the outside of the bed. Firmly press the indicator light into position for 10 seconds with approximately 75 lb (34 kg) of force. 8. Go to the section for your bed:
VersaCare Bed on page 35 Progressa Bed on page 35 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 34 DRAFT 26-FEB-2019 1.3 Indicator Light Assembly Replacement VersaCare Bed CAUTION:
CautionThe foot section of the bed must be extended for the cable routing. Otherwise, equipment damage could occur. 1. 2. Extend the foot section. Follow the routing of the old light assembly cable to the reader, and then use the same routing for the new light assembly cable. Remove and install cable ties as necessary. NOTE:
You will need to remove the plug from the foot end of the sliding foot tube and remove the screw and end cap from the fixed foot section to get access to the cable routing. 3. Go to Final Steps on page 39. Progressa Bed 1. 2. Determine which version of the foot-end cover, with holes or without Fully retract the foot section. holes, is on your bed (see below). With Holes Without Holes 3. Go to the section for your foot-end cover:
Foot-End Cover With Holes on page 36 Foot-End Cover without Holes on page 37 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 35 DRAFT 26-FEB-2019 1.3 Indicator Light Assembly Replacement Foot-End Cover With Holes 1. Remove the four screws (A) that attach the foot-end cover (B) to the bed (see the image below). Remove the foot-end cover (B) from the bed. 2. 3. Follow the routing of the old light assembly cable to the reader, and then use the same routing for the new light assembly cable. Remove and install cable ties as necessary. NOTES:
Make sure the new cable is routed around the boss in the foot-end cover so that the cable does not get pinched. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 36 DRAFT 26-FEB-2019 1.3 Indicator Light Assembly Replacement At the head end of the guide tube, you may need to use a screwdriver to move the plastic cover enough to get access to the old and new cables. After you route the new cable through the guide tube, do these:
a. Pull the old cable out from the guide tube. CAUTION:
CautionThe foot section must be extended to correctly install the indicator light. Otherwise, equipment damage could occur. b. c. Extend the foot section. Put the foot-end cover (B) in its location on the bed, and install the four screws (A) to attach the foot-end cover (B) to the bed (see Step 1 on page 36). d. Continue routing the new cable to the reader. 4. Go to Final Steps on page 39. Foot-End Cover without Holes CAUTION:
When you set the sliding foot cover on the thigh section of the bed, be careful not to accidentally disconnect the footboard sensor switch cable. Equipment damage could occur. 1. Remove the fourteen screws (C) that attach the sliding foot cover (D) to the bed, and set the cover on the thigh section of the bed. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 37 DRAFT 26-FEB-2019 1.3 Indicator Light Assembly Replacement 2. Follow the routing of the old light assembly cable to the reader, and then use the same routing for the new light assembly cable. Remove and install cable ties as necessary. NOTE:
At the head end of the guide tube, you may need to use a screwdriver to move the plastic cover enough to get access to the old and new cables. After you route the new cable through the guide tube, do these:
a. Pull the old cable out from the guide tube. CAUTION:
CautionThe foot section must be extended to correctly install the indicator light. Otherwise, equipment damage could occur. Extend the foot section. b. c. Make sure that the footboard sensor switch is fully connected, and then install the sliding foot cover (D) and its fourteen screws (C) on to the bed (see Step 2 on page 36). d. Continue routing the new cable to the reader. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 38 DRAFT 26-FEB-2019 1.3 Indicator Light Assembly Replacement 3. Go to Final Steps on page 39. Final Steps 1. Near the reader, remove the cable tie(s) that holds the light assembly 2. 3. cable with the other cables on the bed. Remove the reader from the bed. Remove the six screws that attach the back cover to the reader. CAUTION:
CautionFailure to wear an antistatic strap could cause equipment damage. 4. 5. 6. Disconnect the old light Put on the antistatic strap. Remove the P.C. board from the reader. assembly cable from J15 on the P.C. board, and remove the cable from the bed. 7. Connect the new light assembly cable to J15 on the P.C. board. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 39 DRAFT 26-FEB-2019 1.3 Indicator Light Assembly Replacement 8. Install the P.C. board in the reader. WARNING:
WarningFailure to correctly align the gaskets on the covers of the reader could permit fluids to get into the enclosure. Injury or equipment damage could occur. 9. Install the back cover on to the reader. Make sure the gasket inserts are correctly aligned. Install the six screws to attach the back cover to the reader. 10. 11. Remove any tape residue from the back cover of the reader. 12. Use the alcohol-based cleaner to clean the back cover of the reader and the area where the reader was installed on the bed. Let the back cover and area dry. 13. Remove one side of the adhesive covering from the double-sided tape gasket, and install the gasket on to the back cover. 14. Remove the adhesive covering from the other side of the gasket, and install the reader on the bed so that its label is toward the outside of the bed. Firmly press the reader into position for 10 seconds with approximately 75 lb (34 kg) of force. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 40 DRAFT 26-FEB-2019 1.3 Indicator Light Assembly Replacement 15. The replacement is complete. Do the function checks on page 53 and in the beds service manual. As you operate the beds articulation functions, make sure the cables are not in a location where they could get damaged or pinched. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 41 DRAFT 26-FEB-2019 1.4 Antenna Assembly Replacement 1.4 Antenna Assembly Replacement 1. Make sure the bed is unplugged and you have done the steps for Setup on page 25. 2. Make a note of these:
The antennas location The antennas orientation The indicator color on the antennas cable. NOTES:
The antenna cable lengths are different. The indicator color on the cable will help to make sure the new antenna is correct for its location. The location and orientation of the antenna are very important for the operation of the system. VersaCare Bed Progressa Bed 3. Remove the antenna from the sleep deck, and set the antenna aside. 4. Use the alcohol-based cleaner to clean the area where the antenna was removed. Let the area dry. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 42 DRAFT 26-FEB-2019 1.4 Antenna Assembly Replacement CAUTION:
CautionMake sure to install the new antenna in the correct orientation and location. Otherwise, the antenna may not operate as intended. 5. Remove the adhesive covering from the gasket on the bottom of the new antenna, and then install the antenna in the correct orientation and location on the sleep deck. Firmly press the antenna into position for 10 seconds with approximately 75 lb (34 kg) of force. Follow the routing of the antenna cable to the reader, and then use the same routing for the new antenna cable. Remove and install cable ties as necessary. 6. 7. Progressa Bedfor the head section antenna, put a service loop in the cable, and loosely secure the new cable tie to allow cable movement (see below). With StayInPlace Feature Without StayInPlace Feature NOTE:
To determine if your bed has the StayInPlace Feature, look at the bottom of the Progressa Therapy label on the intermediate siderail. A bed with the StayInPlace Feature will have the StayInPlace logo on the label, 8. Near the reader, remove the cable tie(s) that holds the antenna cable with the other cables on the bed. 9. At the antenna-reader cable to antenna cable connection, remove the heat shrink or insulated tape. 10. Disconnect the antenna-reader cable from the antenna cable. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 43 DRAFT 26-FEB-2019 1.4 Antenna Assembly Replacement 11. Connect the antenna cable to the antenna-reader cable. 12. Put insulated tape over the cable connection. 13. At the cable tie mount(s) near the reader, install a cable tie(s) to hold the cables on to the bed. 14. The replacement is complete. Do the function checks on page 53 and in the beds service manual. As you operate the beds articulation functions, make sure the cables are not in a location where they could get damaged or pinched. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 44 DRAFT 26-FEB-2019 1.5 Graphic Replacement for the Head, Seat, and Thigh Sections, and Deck Filler 1.5 Graphic Replacement for the Head, Seat, and Thigh Sections, and Deck FillerProgressa Bed 1. Make sure the bed is unplugged and you have done the steps for Setup on page 25. 2. Head, seat, or thigh section graphicremove the antenna(s) from the applicable graphic. 3. Remove the graphic from the sleep deck. 4. Use the alcohol-based cleaner to clean the area where the graphic was removed. Let the area dry. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 45 DRAFT 26-FEB-2019 1.5 Graphic Replacement for the Head, Seat, and Thigh Sections, and Deck Filler CAUTION:
CautionMake sure to install the new graphic in the correct orientation and location. Otherwise, the antennas may not operate as intended. 5. Remove the adhesive covering from the bottom of the graphic, and then install the graphic in the correct orientation and location on the sleep deck. 6. Head, seat, or thigh section graphicdo as follows:
a. Remove the gasket and any tape residue from the bottom of the antenna. b. Use the alcohol-based cleaner to clean the bottom of the antenna and the graphic blue area where the antenna is to be installed. Let the antenna bottom and graphic blue area dry. c. d. Remove the adhesive covering from the new antenna gasket, and install the gasket on the bottom of the antenna. CAUTION:
CautionMake sure to install the antenna in the correct orientation and location. Otherwise, the antenna may not operate as intended. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 46 DRAFT 26-FEB-2019 1.5 Graphic Replacement for the Head, Seat, and Thigh Sections, and Deck Filler e. Remove the other adhesive covering from the new antenna gasket. Make sure the antenna is in the correct orientation and location on the graphic. Then, firmly press the antenna into position for 10 seconds with approximately 75 lb (34 kg) of force. 7. The replacement is complete. Do the function checks on page 53 and in the beds service manual. As you operate the beds articulation functions, make sure the cables are not in a location where they could get damaged or pinched. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 47 DRAFT 26-FEB-2019 1.6 Equipment Call Cable Replacement 1.6 Equipment Call Cable Replacement 1. Make sure the bed is unplugged and you have done the steps for Setup on page 25. 2. Disconnect the WatchCare 1/4" communication cable from the equipment call jack and from the bed. Remove the equipment call cable connector from the bed. 3. VersaCare Bed Progressa Bed 4. Use the alcohol-based cleaner to clean the area where the equipment call cable connector was removed. Let the area dry. CAUTION:
Failure to install the equipment call cable connector in the correct location could cause equipment damage. 5. Install the new equipment call cable connector as follows:
a. Remove the adhesive covering from the equipment call cable connector. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 48 DRAFT 26-FEB-2019 1.6 Equipment Call Cable Replacement b. At the location where the old connector was removed, put the new connector into position. Progressa Bedmake sure the connector is aligned with the head-end edge of the UCB box and the connectors patient-left side is aligned with the patient-left side of the UCB box (box without holes) or aligned with the hole in the box. UCB box without holes UCB box with holes VersaCare Bedmake sure the connector is installed approximately 2" (51 mm) from the patient-left edge of the headboard support. c. Make sure the connecting pins are away from the bed. Then, firmly press the new connector into position for 10 seconds with approximately 75 lb (34 kg) of force. 6. Make a note of the equipment call cable routing from its connector to the reader, and then use the same routing for the new equipment call cable. Remove and install cable ties as necessary. 7. Near the reader, remove the cable tie(s) that holds the equipment call cable with the other cables on the bed. Remove the reader from the bed. 8. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 49 DRAFT 26-FEB-2019 1.6 Equipment Call Cable Replacement 9. Remove the six screws that attach the back cover to the reader. CAUTION:
CautionFailure to wear an antistatic strap could cause equipment damage. 10. Put on the antistatic strap. 11. Remove the P.C. board from the reader. 12. Disconnect the old equipment call cable from J17 on the P.C. board, and remove the cable from the bed. 13. Connect the new equipment call cable to J17 on the P.C. board. 14. Install the P.C. board in the reader. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 50 DRAFT 26-FEB-2019 1.6 Equipment Call Cable Replacement WARNING:
WarningFailure to correctly align the gaskets on the covers of the reader could permit fluids to get into the enclosure. Injury or equipment damage could occur. 15. Install the back cover on to the reader. Make sure the gasket inserts are correctly aligned. 16. Install the six screws to attach the back cover to the reader. 17. Remove any tape residue from the back cover of the reader. 18. Use the alcohol-based cleaner to clean the back cover of the reader and the area where the reader was installed on the bed. Let the back cover and area dry. 19. Remove one side of the adhesive covering from the double-sided tape gasket, and install the gasket on to the back cover. 20. Remove the adhesive covering from the other side of the gasket, and install the reader on the bed so that its label is toward the outside of the bed. Firmly press the reader into position for 10 seconds with approximately 75 lb (34 kg) of force. 21. At the cable tie mount(s) near the reader, install a cable tie(s) to hold the cables on to the bed. 22. Connect the WatchCare 1/4" communication cable to the bed and to the equipment call jack. 23. The replacement is complete. Do the function checks on page 53 and in the beds service manual. As you operate the beds articulation functions, make sure the cables are not in a location where they could get damaged or pinched. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 51 DRAFT 26-FEB-2019 1.7 Label Replacement Label Replacement 1.7 NOTE:
Replace a label if it can not be read or if it is not fully bonded to its location. 1. Remove the label. CAUTION:
CautionFailure to clean the label location thoroughly could prevent the label from bonding correctly. 2. Use the alcohol-based cleaner to clean the area where the label was 3. removed. Let the area dry. Install the new label where the old label was removed. Make sure the label has fully bonded to its location. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 52 DRAFT 26-FEB-2019 1.8 WatchCare System Function Check WatchCare System Function Check 1.8 1. Make sure any WatchCare smart pads are at least 2 feet (61 cm) from the bed, and then plug the bed in. 2. At the indicator light, make sure the white light comes on solid. This could take up to 2 minutes. If the white light does not come on, check the cable connections. (For more information about the indicator light, see Indicator LightVisual Identification on page 8.) 3. Use the dry pad as follows to make sure the system operates correctly:
a. Install the sleep surface on the bed. Refer to the beds service manual. b. Put a dry pad on the bed in the correct location and orientation
(see Prepare the System for Use on page 9), and make sure you hear a beep and the indicator light is solid green. This could take up to 10 seconds. NOTE:
If the indicator light does not operate as specified, see Troubleshooting on page 18. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 53 DRAFT 26-FEB-2019 1.8 WatchCare System Function Check SPECIFICATIONS Product Number P006979 P006980 Product Identification Description WatchCare reader, indicator light, and antennas WatchCare smart pad Dimensions Feature WatchCare smart pad Dimension 30 x 36 (76.2 cm x 91.4 cm) Environmental Conditions for Use Condition Temperature Relative humidity Atmospheric pressure Range 50F to 104F (10C to 40C) 20% to 85%
70 kPa to 106 kPa Environmental Conditions for Transport and Storage Condition Temperature Relative humidity Atmospheric pressure Range
-20F to 140F (-29C to 60C) 15% to 90%
50 kPa to 106 kPa WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 54 DRAFT 26-FEB-2019 1.8 WatchCare System Function Check AC/Mains Power Requirements Condition Integrated System Rated voltage Rated current Range 24 to 55 V DC 0.5 A Non-Integrated Systema (not available at this time) Rated voltage Rated current 24 to 55 V DC 0.5 A a. The non-integrated system uses an XP Power AFM45US24 external power supply that is semi-permanently attached to the bed. Classifications and Standards Classification Technical and quality assur-
ance standards Equipment classification per EN 60601-1 Degree of protection against electric shock Degree of protection against ingress of water Mode of operation Applied parts Standard IEC 60601-1 ANSI/AAMI ES 60601-1 CAN/CSA-C22.2 No. 60601-1 IEC 60601-1-2 IEC 62366 IEC 60529 ISO13485 Class 1 Type B IPX4 Continuous Potentially accessible parts are treated as Type B Applied Parts: antennas, indicator light, reader housing, and exposed cables. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 55 DRAFT 26-FEB-2019 Specifications ELECTROMAGNETIC EMISSIONS GUIDANCE CAUTION:
To help prevent equipment damage, obey these cautions:
CautionThis device meets all requirements for electromagnetic compatibility per IEC 60601-1-2. It is unlikely that the user will encounter problems with this device because of inadequate electromagnetic immunity. However, electromagnetic immunity is always relative, and standards are based on anticipated environments of use. If the user observes unusual device behavior, particularly if such behavior is intermittent and associated with nearby use of radio or TV transmitters, cell phones, or electro-surgical equipment, this could be an indication of electromagnetic-interference. If such behavior occurs, the user should try to move the interfering equipment further from this device. CautionTo safely stop the operation of the system, unplug the bed and/or the external power supply from the power outlet. CautionIf the system is installed on a non-Hill-Rom bed (this system is not available at this time), the system (ME EQUIPMENT) must be connected to the power outlet (AC mains) by the power cord supplied with the system. This power cord is semi-
permanently attached to the bed. WARNING:
WarningThe P006979 (WatchCare reader, indicator light, and antennas) should not be used adjacent to or stacked with other electrical equipment. If adjacent or stacked use is necessary, observe the P006979 and the other electrical equipment to make sure they operate as intended. Make sure the P006979 operates correctly when it is used near other electronic devices. Portable and mobile radio frequency (RF) communications equipment can affect electrical equipment. Medical equipment needs special precautions in regard to electromagnetic compatibility (EMC) and needs to be installed and put WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 56 DRAFT 26-FEB-2019 Specifications into service according to the EMC information supplied in the tables that follow. Guidance and Manufacturer's DeclarationElectromagnetic Emissions The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the model P006979 should make sure it is used in such an environment. Emissions Test Compliance Electromagnetic Environment Guidance RF emissions CISPR 11 Group 1 RF Emissions CISPR 11 Harmonic Emis-
sions IEC 61000-3-2 Voltage Fluctua-
tions/
Flicker Emissions IEC 61000-3-3 Class A Not applica-
ble Not applica-
ble The P006979 is an intentional radiator of RF energy. Therefore, its RF emissions are low and may cause interference in nearby electronic equipment (see the tables that follow). NOTE: The EMISSIONS characteristics of this equipment make it suitable for use in industrial areas and hospitals (CISPR 11 class A). If it is used in a residential environment (for which CISPR 11 class B is normally required) this equipment might not offer adequate protection to radio-frequency communication ser-
vices. The user might need to take miti-
gation measures, such as relocating or re-orienting the equipment. ELECTROMAGNETIC IMMUNITY GUIDANCE Guidance and Manufacturer's Declaration - Electromagnetic Immunity The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the P006979 should make sure it is used in such an environment. Immunity Test IEC 60601-1-2 Test Level Compliance Level Electrostatic Discharge (ESD) IEC 61000-4-2 8 kV Contact 2 kV, 4 kV, 8 kV, and 15 kV Air 8 kV Contact 2 kV, 4 kV, 8 kV, and 15 kV Air Electromagnetic Environment Guidance Floors should be wood, concrete, or ceramic tile. If floors are covered with synthetic material, the relative humid-
ity should be at least 30%. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 57 DRAFT 26-FEB-2019 Specifications Guidance and Manufacturer's Declaration - Electromagnetic Immunity The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the P006979 should make sure it is used in such an environment. Immunity Test IEC 60601-1-2 Test Level Compliance Level Electrical Fast Transient/Burst IEC 61000-4-4 Surge IEC 61000-4-5 Voltage dips IEC 61000-4-11 Voltage inter-
ruptions IEC 61000-4-11 Power Fre-
quency Magnetic Fields IEC 61000-4-8 2 kV (100 kHz repetition fre-
quency) for Power Supply Lines 1 kV Line(s) to Line(s) 2 kV Line(s) to Ground 0% UT: 0.5 cycle At 0, 45, 90, 135, 180, 225, 270, and 315 2 kV (100 kHz repetition fre-
quency) for Power Supply Lines 1 kV Line(s) to Line(s) 2 kV Line(s) to Ground 0% UT: 0.5 cycle At 0, 45, 90, 135, 180, 225, 270, and 315 0% UT: 1 cycle and 70% UT: 30 cycles 0% UT: 1 cycle and 70% UT: 30 cycles Single phase: at 0
(See Note) 0% UT: 300 cycles Single phase: at 0
(See Note) 0% UT: 300 cycles 30 A/m 60 Hz 30 A/m 60 Hz Electromagnetic Environment Guidance Mains power quality should be that of a typical hospital envi-
ronment. Mains power quality should be that of a typical hospital envi-
ronment. Mains power quality should be of a typi-
cal hospital environ-
ment. If the user of the P006979 requires continued operation during power mains inter-
ruption, it is recom-
mended that the P006979 be pow-
ered from an unin-
terruptible power supply. Power frequency magnetic fields should be at levels characteristic of a typical location in a typical hospital envi-
ronment. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 58 DRAFT 26-FEB-2019 Specifications Guidance and Manufacturer's Declaration - Electromagnetic Immunity The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the P006979 should make sure it is used in such an environment. Immunity Test Con-
ducted RF IEC 61000-
4-6 Radiated RF IEC 61000-4-3 IEC 60601-1-
2 Test Level 3 V 0.15 MHz
- 80 MHz 6 V in ISM bands between 0.15 MHz and 80 MHz 80% AM at 1 kHz 3 V/m 80 MHz to 2.7 GHz 80% AM at 1 kHz Compliance Level Electromagnetic Environment Guidance 3 V 0.15 MHz -
80 MHz 6 V in ISM bands between 0.15 MHz and 80 MHz 80% AM at 1 kHz 10 V/m 80 MHz to 2.7 GHz 80% AM at 1 kHz Field strengths from fixed RF trans-
mitters, as determined by an elec-
tromagnetic site surveya, should be less than the compliance level in each frequency range. Interference may occur in the vicin-
ity of equipment marked with this symbol. Note: These guidelines may not apply in all situations. Electromagnetic propa-
gation is affected by absorption and reflection from structures, objects and people. The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the P006979 should make sure it is used in such an environment. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 59 DRAFT 26-FEB-2019 Specifications a. Field strengths from fixed transmitters, such as base stations for radio
(cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the P006979 is used exceeds the applicable RF compliance level above, the P006979 should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating the P006979. WIRELESS CONNECTIVITY SPECIFICATIONS NOTE:
The WiFi antenna must be installed so that it is at least 8" (20 cm) from all persons and other antennas. The Wireless Connectivity module supports these security protocols:
Standards Wireless Equivalent Privacy (WEP) Wi-Fi Protected Access (WPA) IEEE 802.11i (WPA2) Encryption The Wireless Connectivity module supports these encryption protocols:
Wireless Equivalent Privacy (WEP, RC4 Algorithm) Temporal Key Integrity Protocol (TKIP, RC4 Algorithm) Advanced Encryption Standard (AES, Rijndael Algorithm) Encryption Key Provisioning Static (40-bit and 128-bit lengths) Pre-Shared (PSK) Dynamic 802.1X WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 60 DRAFT 26-FEB-2019 Specifications Off On Auto PSK Encryption Options WPA-TKIP WPA2-PSK WPA2-AES CCKM-TKIP CCKM-AES WPA-PSK-AES WPA-AES Extensible Authentication Protocol Types (EAP Types) EAP-FAST PEAP-MACHAPv2 EAP-TLS PEAP-TLS EAP-TTLS LEAP PEAP-GTC Regulatory Information WARNING:
WarningChanges and/or modifications not expressly approved by Hill-
Rom, Inc. could void the users authority to operate the equipment. Patient safety could be compromised. The module must be installed and used in accordance with the Hill-Rom use and installation instructions. Hill-Rom is not responsible for any radio or television interference caused by unauthorized modification of the devices included with the Hill-Rom module, or the substitution or attachment of connection cables and equipment other than that specified by Hill-Rom, Inc. The correction of interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user. Hill-Rom is not liable for any damage or violation of government regulations that may arise from the user failing to comply with these requirements. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 61 DRAFT 26-FEB-2019 Specifications USAFEDERAL COMMUNICATIONS COMMISSION (FCC) RADIATION EXPOSURE STATEMENT CAUTION:
CautionThe radiated output power of the WatchCare reader is far below the FCC radio frequency exposure limits. Nevertheless, the WatchCare reader must be used in such a manner that the potential for human contact during normal operation is minimized. To avoid the possibility to exceed the FCC radio frequency exposure limits, you (or any other person) should Progressa and VersaCare BedsKeep a distance of at least 8"
(20 cm) from the WatchCare reader. Keep a distance of at least 0.39" (1.0 cm) from the WatchCare antennas. Interference Statement for FCC This device complies with Part 15 of the FCC Rules. Operation of the device is subject to these two conditions: (1) the device may not cause harmful interference, and (2) the device must accept any interference that may cause unwanted operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to supply reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the instructions, the equipment may cause harmful interference to radio communications. There is no guarantee, however, that such interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to take one of these measures to try to correct the interference:
Move this device. Increase the separation between the device and the receiver. Connect the device to an outlet on a circuit difference from that of other electronics. Consult the dealer or an experienced radio technician for help. The WatchCare reader must be installed and used in strict accordance with the manufacturers instructions as described in the user documentation that comes with the product. Any other installation or use WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 62 DRAFT 26-FEB-2019 Specifications will violate FCC Part 15 regulations. Modifications not expressly approved by Hill-Rom could void your authority to operate the equipment. NOTE:
The WatchCare reader must not be co-located or operated in conjunction with any other antenna or transmitter. Wireless System Characteristics Characteristic Description Frequency Band2.4 GHz Frequency Band5 GHz Modulation Network Standards Data Rates Supported FCC: 2.4 GHz to 2.483 GHzETSI: 2.4 GHz to 2.483 GHzMIC: 2.4 GHz to 2.495 GHzKC: 2.4 GHz to 2.483 GHz FCC: 5.15 GHz to 5.35 GHz, 5.725 GHz to 5.825 GHzETSI: 5.15 GHz to 5.35 GHz, 5.47 GHz to 5.725 GHzMIC: 5.15 GHz to 5.35 GHz, 5.47 GHz to 5.725 GHz (W56)KC: 5.15 GHz to 5.25 GHz, 5.725 GHz to 5.825 GHz BPSK @ 1, 6, 6.5, 7.2, and 9 MbpsQPSK
@ 2, 12, 13, 14.4, 18, 19.5, and 21.7 MbpsCCK @ 5.5 and 11 Mbps16-QAM
@ 24, 26, 28.9, 36, 39, and 43.3 Mbps64-QAM @ 48, 52, 54, 57.8, 58.5, 65, and 72.2 Mbps IEEE 802.11a, 802.11b, 802.11d, 802.11e, 802.11g, 802.11h, 802.11i, 802.11n 802.11a (OFDM): 6, 9, 12, 18, 24, 36, 48, 54 Mbps802.11b (DSSS, CCK): 1, 2, 5.5, 11 Mbps80211g (OFDM): 6, 9, 12, 18, 24, 36, 48, 54 Mbps802.11n
(OFDM, HT20, MCS 0-7): 6.5, 13, 19.5, 26, 39, 52, 58.5, 72.2 Mbps and 7.2, 14.4, 21.7, 28.9, 43.3, 57.8, 65 Mbps WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 63 DRAFT 26-FEB-2019 Specifications Characteristic Transmit Power Settings Description 802.11a: 6 Mbps 15 dBm54 Mbps 13 dBm (PER - 10%)802.11b: 1 Mbps 16 dBm11 Mbps 16 dBm (PER -
10%)802.11g: 6 Mbps 16 dBm54 Mbps 14 dBm (PER - 10%)802.11n (2.4 GHz): MCS0 Mbps 16 dBmMCS7 Mbps 12 dBm80211n (5 GHz): MCS0 Mbps 15 dBmMCS7 Mbps 12 dBmBluetooth 2 dBm (1.58 mW) (Class 2) Immunity to Proximity Fields from Radio Frequency Wireless Communications Equipment In addition to the Radiated RF IEC 61000-4-3 as shown in the table above, the P006979 has been tested as specified in the table below. Test Frequency
(MHz) Band
(MHz) Service Modulation 385 450 710 745 780 810 870 930 1720 1845 1970 380390 TETRA 400 430470 GMRS 460, FRS 460 704787 LTE Band 13,17 800960 17001990 GSM 800/900, TETRA 800, iDEN 820, CDMA 850, LTE Band 5 GSM 1800;
CDMA 1900;
GSM 1900;
DECT;
LTE Band 1,3, 4,25; UMTS Pulse modulation 18 Hz FM 5 kHz devia-
tion 1 kHz sine Pulse modulation 217 Hz Pulse modulation 18 Hz Pulse modulation 217 Hz WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 64 DRAFT 26-FEB-2019 Specifications Immunity to Proximity Fields from Radio Frequency Wireless Communications Equipment In addition to the Radiated RF IEC 61000-4-3 as shown in the table above, the P006979 has been tested as specified in the table below. Test Frequency
(MHz) Band
(MHz) 2450 2400-2570 51005800 5240 5500 5785 RFID Characteristics Characteristic Frequency Band Modulation Network Standards Data Rates Supported Service Modulation Bluetooth, WLAN, 802.11 b/g/n, RFID 2450, LTE Band 7 WLAN 802.11 a/n Pulse modulation 217 Hz Pulse modulation 217 Hz Description 902-928 MHz OOK, frequency hopping amongst 50 channels EPC Gen 2 400 kBPS FCC ID Hill-Rom Module P006979 FCC ID WiFi and Bluetooth FCC ID 2AOL2041115 Variscite Module Texas Instruments Module FCC ID VS10R5MN5MAEDCL1B WL18 MODGI Z64-WL18DBMOD WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 65 DRAFT 26-FEB-2019 Limited Warranty LIMITED WARRANTY HILL-ROM COMPANY, INC. LIMITED WARRANTY Hill-Rom Company, Inc. (Hill-Rom) has a long tradition of providing superior products and service to our customers. Our goal is Total Customer Satisfaction. In that spirit, Hill-Rom is proud to offer the following warranty. GENERAL WARRANTY (APPLICABLE UNLESS A SPECIFIC WARRANTY IS LISTED) Hill-Rom warrants to the original purchaser that its products and replacement parts shall be free from defects in material and workmanship for a period of one
(1) year from date of delivery. Hill-Roms obligation under this warranty is expressly limited to supplying replacement parts and/or service for, or replacing, at its option, any product which is, in the sole discretion of Hill-Rom, found to be defective. In addition to the foregoing one year warranty, Hill-Rom warrants to the original purchaser that the frame and welds on its products will be free from structural defects for the life of the product. Any product upgrade or modification initiated by Hill-Rom does not affect the original product warranty. SPECIFIC WARRANTIES MATTRESS WARRANTIES Hill-Rom warrants to the original purchaser that its mattress product shall be free from defects in material and workmanship for a period of two (2) years from date of delivery. However, electro mechanical mattress components (compressors, valves, printed circuit boards, hoses, and couplers) are covered by the general one
(1) year warranty. EXPENDABLES WARRANTIES A sixty (60) day limited warranty from date of delivery applies to expendable parts such as cushions, coverlets, software diskettes, locator badge batteries, dome light incandescent bulbs, overhead fluorescent tubes, heating elements, temperature probes, filter sheets, and microspheres. This warranty is limited to replacement of the parts covered. TO OBTAIN PARTS AND SERVICE In the United States, call Hill-Rom Technical Support Department at (800) 445-
3720, Monday through Friday. In Canada, call Hill-Rom Technical Support Department at (800) 267-2337, Monday through Friday. Outside the United States and Canada, call your authorized Hill-Rom Distributor. In order to expedite service, we request you furnish the following information: customer identification number, product model number, serial number, and description of problem. A qualified specialist will provide, via telephone (United States and Canada), or FAX (Outside the United States and Canada), troubleshooting assistance for facility personnel and provide necessary parts to make repairs. If troubleshooting determines the need for on-site technical service, a qualified service representative will be dispatched. Replacement of non-technical items will be the responsibility of the customer. If requested by Hill-Rom, products or parts for which a warranty claim is made shall be returned prepaid to Hill-Roms factory. WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 66 DRAFT 26-FEB-2019 Limited Warranty OUT OF WARRANTY EXCHANGE POLICY After the expiration of the original warranty, upon request, Hill-Rom will ship as a replacement, components such as selected: motors and printed circuit boards, for like units returned to Hill-Rom by the original purchaser at a substantial savings. Please call Hill-Rom Technical Support Department for current pricing. PARTS AVAILABILITY POLICY Hill-Rom will offer parts for new and remanufactured products for ten (10) years from date of sale; for communications products for five (5) years from date of sale. Note: Some original component parts and assemblies may not be available;
functional equivalents may be substituted. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF PURPOSE. HILL-ROMS OBLIGATION UNDER THESE WARRANTIES SHALL NOT INCLUDE ANY LIABILITY FOR LOSS OF PROFITS, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES OR DELAYS. Some states, provinces, or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply. Any improper or negligent use, any alterations or repairs not in accordance with Hill-Roms manuals or performed by others in such manner as in Hill-Roms sole judgment affects the product materially and adversely, shall void these warranties. These warranties do not cover failures due to misuse, abuse, neglect, or lack of routine maintenance. No employee or representative of Hill-Rom is authorized to change these warranties in any way or grant any other warranty unless in writing and signed by a Hill-Rom officer. These warranties provide specific legal rights; but, there may be other available rights, which vary from state to state, province to province, or country to country. ADM004 REV 4 July 2010 Hill-Rom Company, Inc., 1069 State Route 46 E, Batesville, IN 47006-9167 WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 67 DRAFT 26-FEB-2019 Limited Warranty NOTES:
WatchCare Incontinence Management System User and Service Manual (196414 REV 2) 68 DRAFT 26-FEB-2019
1 2 | User Manual (Systems) | Users Manual | 3.27 MiB |
WatchCare Incontinence Management System User and Service Manual Product No. P006979 196414 REV 1 DRAFT 11-DEC-2017 DRAFT 11-DEC-2017 REVISION 2017 by Hill-Rom Services, Inc. ALL RIGHTS RESERVED. Distributed by:
HILL-ROM, INC. 1069 STATE ROUTE 46 E BATESVILLE, IN 47006-9167 USA 800-445-3720 Manufactured by:
HILL-ROM, INC. 1069 STATE ROUTE 46 E BATESVILLE, IN 47006-9167 USA No part of this text shall be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information or retrieval system without written permission from Hill-Rom Services, Inc. (Hill-Rom). The information in this manual is confidential and may not be disclosed to third parties without the prior written consent of Hill-Rom. The information in this manual is subject to change without notice. Hill-
Rom makes no commitment to update or keep current, the information in this manual. Hill-Rom reserves the right to make changes without notice in design, specifications, and models. The only warranty Hill-Rom makes is the express written warranty extended on the sale or rental of its products. The WatchCare Incontinence Management System product may be covered by one or more patents. For a list of applicable patents, go to www.hill-rom.com/patents. The Hill-Rom companies are the proprietors of European, US, and other patents and pending patent applications. This product may contain software known as free or open source software (FOSS). Hill-Rom uses and supports the use of FOSS. We believe that FOSS makes our products more robust and secure, and gives us and our customers greater flexibility. To learn more about FOSS that may be used in this product, please visit our FOSS website at www.hill-
rom.com/opensource. Where required, a copy of FOSS source code is available on our FOSS website. Draft, December 2017 First Printing, 2017 Torx is a registered trademark of Acument Intellectual Properties, LLC. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) i DRAFT 11-DEC-2017 Quick View and WatchCare are trademarks of Hill-Rom Services, Inc. Hill-Rom, NaviCare, Progressa, Safe Skin, SideCom, SmartSync, and VersaCare are registered trademarks of Hill-Rom Services, Inc. Replace this manual (196414) if it is damaged and/or can not be read. For product support or to order additional copies of this manual (196414), contact your local Hill-Rom representative or go to www.hill-rom.com. Reference Documents VersaCare Bed User Manual (USR119 (A through J models); 161956 (K model and newer)) Progressa Bed User Manual (171528) VersaCare Bed Service Manual (MAN333 (A through J models); 161955 (K model and newer)) Progressa Bed Service Manual (171748) WatchCare Incontinence Management System User and Service Manual (196414 REV 1) ii DRAFT 11-DEC-2017 Table of Contents Intended Use . 1 Introduction . 1 Symbols . 2 Document Symbols . 2 Product Symbols . 2 Safety Instructions . 4 FCC Guidance . 4 Quick View List of Features . 5 Standard Features . 5 Indicator LightVisual Identification . 6 Prepare the System for Use. 7 Replace the WatchCare smart pad. 8 Transport The Bed . 9 Cleaning and Disinfecting. 9 Recommendations . 10 Prepare for Cleaning and Disinfecting. 11 STEP 1: Spot Clean . 12 STEP 2: Clean. 12 STEP 3: Disinfect . 12 Prepare for Use. 12 Preventive Maintenance . 12 Storage and Handling. 13 Expected Life . 13 Troubleshooting. 13 Replacement Parts . 16 Expendable Parts . 16 Service Parts . 16 Service Part Replacement Procedures . 19 Setup . 19 Reader Replacement. 21 Power Cable Replacement . 23 Antenna-Reader Cable Replacement . 26 Indicator Light Assembly Replacement . 28 LED Cable Replacement. 31 WatchCare Incontinence Management System User and Service Manual (196414 REV 1) iii DRAFT 11-DEC-2017 Table of Contents Indicator Light Label Replacement . 34 Antenna Assembly Replacement. 35 Progressa BedHead, Seat, and Thigh Sections Graphic Replacement . 39 Nurse Call Cable Replacement . 42 Service Part ReplacementFinal Steps. 45 Specifications . 47 Electromagnetic Emissions Guidance . 49 Electromagnetic Immunity Guidance . 50 Wireless Connectivity Specifications . 53 Standards . 53 Encryption. 53 Extensible Authentication Protocol Types (EAP Types) . 54 Regulatory Information . 54 USAFederal Communications Commission (FCC) Radiation Exposure Statement. 55 Interference Statement for FCC. 55 Wireless System Characteristics. 56 RFID Characteristics . 59 FCC ID . 59 Limited Warranty . 60 WatchCare Incontinence Management System User and Service Manual (196414 REV 1) iv DRAFT 11-DEC-2017 Intended Use INTENDED USE The Incontinence Monitor is intended to detect and provide a timely alert when the patients skin is exposed to incontinence (both urine and liquid fecal). INTRODUCTION The WatchCare Incontinence Management System (system) provides a discreet visual alert and an optional nurse call alert after moisture is detected on the WatchCare smart pad. This system is designed to discreetly alert the caregiver of an incontinence event and in doing so, may prevent prolonged exposure to moisture against the skin. This system is most applicable in the critical care and medical/surgical settings, but it may be used in other clinical areas as well. Before you operate the system, make sure that you read and understand in detail the contents of this manual. It is important that you read and obey the aspects of the safety content in this manual. Any reference to a side of the bed is from the patients view lying in the bed on his or her back. The system has been designed and tested for compatibility with the hospital beds shown below. To determine if the system can be used on a hospital bed not listed, contact Hill-Rom. The Progressa Hospital Bed The VersaCare Hospital Bed NOTE:
The system is installed by Hill-Rom representatives to receive its power from the bed. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 1 DRAFT 11-DEC-2017 Symbols SYMBOLS DOCUMENT SYMBOLS This manual contains different typefaces and symbols to make the content easier to read and understand:
WARNING or CAUTION Standard textused for regular data. Boldface textemphasizes a word or phrase. NOTE:sets apart special data or important instruction clarification. A WARNING identifies situations or actions that may have an effect on patient or user safety. To ignore a warning could cause patient or user injury. A CAUTION identifies special procedures or precautions that persons must obey to help prevent equipment damage. PRODUCT SYMBOLS Symbol Description WatchCare indicator light Wireless indicatoridentifies the connection status of the system to the facility wireless network Connected indicatoridentifies the connection status of the system to the NaviCare SmartSync System Location indicatoridentifies the connection status of the Location feature Manufacturer WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 2 DRAFT 11-DEC-2017 Symbols Symbol Description Model or type reference Serial number Manufacture date ATTENTION: Consult accompanying documents Federal Communications Commission Degree of protection against Ingress of Water Type B applied part according to IEC 60601-1 Medical - General Medical Equipment as to Electrical Shock, Fire and Mechanical Hazards only in accordance with ANSI/AAMI ES60601-1 (2005) + AMD 1 (2012), CAN/CSA-22.2 No. 60601-1 (2014) Do not dispose as Unsorted Municipal Waste WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 3 DRAFT 11-DEC-2017 Safety Instructions SAFETY INSTRUCTIONS WARNING:
Obey these safety instructions to help prevent injury and/or equipment damage:
WarningRead and understand all warnings in this manual and on the unit itself prior to use with a patient. WarningThe potential for electrical shock exists with electrical equipment. Failure to follow facility protocols may cause death or serious injury. WarningThe system is to be installed only by Hill-Rom representatives. WarningTo avoid risk of electrical shock, this equipment must only be connected to supply mains with protective earth. WarningThe system is not suitable for use in an oxygen-
enriched environment. WarningThe system has no user serviceable parts. Only facility-authorized service persons should service the system. WarningWith the exception of the WatchCare smart pads, do not discard components of the system as unsorted municipal waste. See your local distributor for collection and /or recycling systems available in your country. WarningDo not modify the system. WarningThis product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. CAUTION:
CautionMake sure the position of the bed is such that you can quickly, without obstruction, unplug the power cord from the main power supply if necessary. FCC GUIDANCE Pursuant to FCC 15.21 of the FCC rules, changes not expressly approved by Hill-Rom might cause harmful interference and void the FCC authorization to operate this product. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 4 DRAFT 11-DEC-2017 Quick View List of Features NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an output on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. QUICK VIEW LIST OF FEATURES Item Feature A B C D WatchCare smart pad WatchCare antennas WatchCare reader WatchCare indicator light STANDARD FEATURES A WatchCare smart pad The WatchCare smart pad (smart pad) detects moisture to notify the WatchCare reader of an incontinence event. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 5 DRAFT 11-DEC-2017 Quick View List of Features B C WatchCare Antennas There are four WatchCare antennas (antenna(s)) located under the mattress. They identify that a smart pad is present and send a signal to the WatchCare reader. WatchCare Reader The WatchCare reader (reader) is located on the left side of the bed near the seat section. The reader sends a signal prompting the WatchCare indicator light as to the smart pads status. D WatchCare Indicator Light The WatchCare indicator light (indicator light) is located on the foot end of the bed. The indicator has multi-color (green, amber, and white) lights that indicate the system status as identified in the table that follows. Indicator LightVisual Identification Indicator Light Status Solid green lightidentifies that a smart pad is present and is being monitored. No moisture is detected at this time. Flashing amber lightidentifies that the smart pad is wet. This visual alert will project on the floor. Solid white lightidentifies that the monitor system is on, but the reader does not detect any smart pads on the bed. Alternating white and green light identifies that the monitor system can not operate effectively because more than four smart pads are detected. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 6 DRAFT 11-DEC-2017 Prepare the System for Use Status No lightthe monitor system is not active. Make sure the bed is plugged into a power outlet. Indicator Light PREPARE THE SYSTEM FOR USE WARNING:
WarningFailure to keep cables out of the patient foot fall area could cause injury or equipment damage. 1. Make sure the beds power cord is plugged into a power outlet. WARNING:
Connect the 1/4" nurse call cable into an equipment alert jack only. Patient injury could occur if the nurse call system is not operational. 2. If you are using a nurse call system, make sure the 1/4" nurse call cable that connects the bed to the facility network is plugged into an equipment alert jack. 3. With the smart pads stored at least 2 feet from the bed, make sure the indicator light at the foot end of the bed is white. This could take up to 2 minutes. If the light is off after two minutes have passed, make sure the bed is plugged into a power outlet that is receiving power. Put one to four smart pads in the middle of the bed with the head icon toward the head end of the bed and foot icon toward the foot end (seesmart pad Placement on page 8). 4. 5. Make sure you hear a beep and the indicator light is green. This should occur within 10 seconds to let you know the smart pad is detected. If more than one smart pad is put on the bed, a beep will sound as each additional smart pad is detected (up to four). WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 7 DRAFT 11-DEC-2017 Prepare the System for Use smart pad Placement CAUTION:
CautionTo safely stop the operation of the system, unplug the bed and/or the external power supply from the power outlet. NOTES:
If the indicator light does not operate as specified, see Indicator LightVisual Identification on page 6 and/or Troubleshooting on page 13. The WatchCare Incontinence Management System can monitor up to four WatchCare smart pads on a bed at one time;
however, Hill-Rom recommends to use the minimum number of smart pads to minimize the risk of skin breakdown (refer to www.hill-rom.com, Hill-Rom Safe Skin Program). Replace the WatchCare smart pad The indicator light will flash amber to indicate an incontinence event. If you are using a nurse call system, an alert can be sent to these:
The nurses station The nurse call light over the door outside the patients room The applicable mobile devices available at your facility Remove the soiled smart pad(s), and discard the pad(s) at least 2 feet from the bed so that the reader no longer detects the soiled pad(s). 1. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 8 DRAFT 11-DEC-2017 Transport The Bed 2. Put a new smart pad on the bed, and listen for the single beep to make sure the new pad is being monitored. If there is no beep, look at the indicator light. If the light is white, the smart pad is not detected. If you are using more than one smart pad, make sure the indicator light is green after the soiled pad is removed. TRANSPORT THE BED 1. 2. Unplug the 1/4" nurse call cable from the equipment alert jack either Prepare the bed for transport per the beds user manual. at the wall or the head end of the bed. Transport the bed per facility protocol. 3. CLEANING AND DISINFECTING NOTE:
This section does not apply to the smart pads. The smart pads are intended for single use only. Discard a soiled smart pad at least 2 feet from the bed so that the reader no longer detects the soiled pad. WARNING:
To help prevent injury and/or equipment damage, obey these warnings:
WarningThe potential for electrical shock exists with electrical equipment. Failure to follow facility protocol could cause death or serious injury. WarningDo not reuse wiping material for multiple steps or on multiple products. WarningHarmful cleaning solutions may cause skin rash and/or irritation upon contact. Follow the manufacturers instructions found on the product label and Safety Data Sheet
(SDS). WarningLift and move items correctly. Do not twist, and seek assistance when necessary. Make sure the bed is at a correct height to lift items off the bed. WarningFluid spills on to the systems electronics could cause a hazard. If such a spill occurs, unplug the bed and remove it from service. When fluid spills occur outside of what is seen in normal use, immediately do as follows:
a. Unplug the bed from its power source. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 9 DRAFT 11-DEC-2017 Cleaning and Disinfecting Clean the fluid spill from the system. b. Remove the patient from the bed. c. d. Have maintenance examine the system completely. e. Do not use the system until it is completely dry, tested, and found to be safe to operate. CAUTION:
To help prevent equipment damage, obey these cautions:
CautionDo not steam clean or power wash the system. Pressure and excessive moisture can damage the protective surfaces of the system and its electrical components. CautionDo not use harsh cleansers/detergents, heavy duty grease removers, solvents such as toluene, xylene, or acetone, and do not use scouring pads (you may use a soft bristle brush). CautionDo not use bleach as your primary everyday cleaner/disinfectant. RECOMMENDATIONS For proper cleaning and disinfection, staff members should be trained. The trainer should carefully read the instructions and follow them when the trainee is being trained. The trainee should:
Be given time to read the instructions and to ask any questions. Clean and disinfect the product while the trainer supervises. During, and/or after this process, the trainer should correct the trainee of any differences from the instructions for use. The trainer should supervise the trainee until the trainee can clean and disinfect the system without any differences from the instructions for use. Hill-Rom recommends to clean and disinfect the systems components between patient use and regularly during extended patient stays. Cleaning and disinfection is a 3-step process as outlined below. For effective cleaning and disinfection, all 3 steps must be performed. Step 1: Spot clean with an approved cleaner/disinfectant when a system component becomes soiled. This includes the prompt, initial cleaning steps to prevent the drying of and removal of soil and contaminants. Step 2: Clean all components of the system. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 10 DRAFT 11-DEC-2017 Cleaning and Disinfecting Step 3: Disinfect all components of the system to kill microorganisms. Table 1 below summarizes the approved cleaners/disinfectants for use with the associated contact time for disinfection. Table 1: Approved Cleaners/Disinfectants Recommended for Routine Cleaning and Disinfection Yes Yes Yes No*
No*
Recommended for Disinfection against Clostridium Difficile (C.Diff) No Maintain Wetness
(Disinfection Contact Time) 10 minutes No Yes Yes Yes 10 minutes 3 minutes 5 minutes 3 minutes Cleaner/
Disinfectant Wex-Cide Germicidal Detergent ready-to-use Virex II 256 OxyCide Daily Disin-
fectant Cleaner Clorox Health-
Care Bleach ready-to-use Clorox Health-
Care Bleach Wipes
*Bleach is not recommended as the primary cleaner/disinfectant. Remove any disinfectant residue prior to and after the use of bleach with a new microfiber cloth soaked in tap water. When you perform the detailed cleaning steps, please note the following:
A microfiber cloth or the Clorox HealthCare Bleach Wipe is recommended as the wiping cloth. Always replace the wiping cloth when visibly soiled. Always replace the wiping cloth between steps (spot clean, clean, and disinfect). Always use Personal Protective Equipment (PPE). Prepare for Cleaning and Disinfecting a. Unplug the bed. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 11 DRAFT 11-DEC-2017 Preventive Maintenance b. Remove the mattress (to get access to the antennas). Refer to the beds service manual. STEP 1: Spot Clean Remove visible soil from the reader, indicator light, and antennas using a wiping cloth soaked with an approved cleaner/disinfectant
(see Table 1: Approved Cleaners/Disinfectants on page 11). A soft bristle brush may be used to loosen hardened soil. Use as many wiping cloths as needed to remove the soil. STEP 2: Clean With a new wiping cloth soaked in an approved cleaner/disinfectant, use firm pressure to wipe all surfaces of the reader, indicator light, and antennas. Use a new wiping cloth as often as necessary. STEP 3: Disinfect a. With a new wiping cloth soaked in an approved cleaner/disinfectant, use light pressure to wipe all exterior surfaces of the reader, indicator light, and antennas. b. Make sure all surfaces remain wet with the cleaner/disinfectant for the specified contact time. Re-wet surfaces with a new wiping cloth as necessary. See Table 1:
Approved Cleaners/Disinfectants on page 11 for the contact time. NOTE:
If bleach is used with another cleaner/disinfectant, use a new microfiber cloth soaked in tap water to remove any disinfectant residue prior to and after the bleach application. Prepare for Use Install the mattress. Refer to the beds service manual. a. b. Plug the bed into an applicable power outlet. PREVENTIVE MAINTENANCE The WatchCare System does not require preventive maintenance. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 12 DRAFT 11-DEC-2017 Storage and Handling STORAGE AND HANDLING Store the WatchCare smart pads in a dry location that is at least 2 feet from a bed with the WatchCare System. EXPECTED LIFE The expected life of the WatchCare System hardware is 10 years. The smart pads are intended for single use only. TROUBLESHOOTING WARNING:
WarningOnly facility-authorized persons should service the system. Service by unauthorized persons could cause injury or equipment damage. If the trouble shooting information below does not correct the problem, contact Hill-Rom. NOTE:
Do step 1 of the Solution first, and then if necessary, do step 2, and so on until you have fixed the problem. Problem The LEDs on the reader do not flash at power up and the indicator light is off
(the reader is not receiving power). Solution Caregiver 1. Make sure the bed is plugged into an appropriate power outlet. 2. Unplug the bed, and then plug the bed in to power to reset the bed. 3. Contact your facility-authorized service persons. Service Person Only 1. Make sure the reader power cable is not damaged and it is fully connected to the reader and the UCB or Logic Control P.C. board. Replace the reader (see page 21). 2. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 13 DRAFT 11-DEC-2017 Troubleshooting Problem The indicator light is off even though the LEDs on the reader flash at power up. Solution Caregiver 1. Unplug the bed, and then plug the bed in to power to reset the bed. 2. Contact your facility-authorized service persons. Service Person Only 1. Make sure the indicator light is not damaged. 2. Make sure the LED cable is not damaged and One or more of the indicator light col-
ors do not come on. 3. it is fully connected to the reader and the indicator light P.C. board. Replace the indicator light assembly (see page 28). Replace the LED cable (see page 31). 4. Caregiver 1. Unplug the bed, and then plug the bed in to power to reset the bed. 2. Contact your facility-authorized service persons. Service Person Only 1. Make sure the indicator light is not damaged. 2. Make sure the LED cable is not damaged and it is fully connected to the reader and the indicator light P.C. board. Replace the indicator light assembly (see page 28). Replace the LED cable (see page 31). 3. 4. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 14 DRAFT 11-DEC-2017 Problem A nurse call event does not get sent. Troubleshooting Solution Caregiver 1. Make sure the 1/4" nurse call cable that is between the bed and wall is not damaged and it is fully connected to the equipment alert jack and the nurse call connector cable. Replace the 1/4" nurse call cable that is between the bed and wall as necessary. Unplug the bed, and then plug the bed in to power to reset the bed. 2. 3. Contact your facility-authorized service persons. Service Person Only 1. Make sure the nurse call connector cable that connects to the reader is not damaged and the cable is fully connected to the reader. Replace the nurse call connector cable as necessary (see page 41). 2. A new smart pad is not detected. Caregiver 1. Make sure the pad is in the correct orientation. Try a different pad. 2. 3. Unplug the bed, and then plug the bed in to power to reset the bed. 4. Contact your facility-authorized service persons. Service Person Only 1. Make sure the antenna cables are not damaged and are fully connected to the antenna-reader cables. 2. Make sure the antenna-reader cables are not damaged and are fully connected to the reader. 3. Use the antenna tool to make sure that each antenna is functional. Replace an antenna that does not operate correctly (see page 35). WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 15 DRAFT 11-DEC-2017 Replacement Parts REPLACEMENT PARTS EXPENDABLE PARTS Item Description P/N P006980 Smart pad Qty As required Page 8 SERVICE PARTS WARNING:
Only facility-authorized persons should service the system. Service by unauthorized persons could cause injury or equipment damage. Item P/N 201480 205378 200859 205375 205377 201009 Description Antenna assembly
(includes gasket and antenna-reader cable) Antenna assembly
(includes gasket) Reader assembly (includes gasket), VersaCare Bed (A
- J models) Reader assembly (includes gasket), VersaCare Bed (K and newer models) Reader assembly (includes gasket), Progressa Bed Indicator light with LED cable assembly Qty 1 Page 35 1 1 1 1 1 35 21 21 21 28 WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 16 DRAFT 11-DEC-2017 Replacement Parts Item P/N 199673 Description Reader gasket Qty 1 Page 44 197328 Screw, reader housing 198945 Nurse call cable 203101 1/4" nurse call cable 201582 Power cable, VersaCare Bed (A - J models) 198184 Power cable, VersaCare Bed (K and newer models) and Progressa Bed 197285 Antenna-Reader cable 6 1 1 1 1 1 21, 28 41 41 21 21 35 WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 17 DRAFT 11-DEC-2017 Replacement Parts Item P/N 199672 Description Antenna gasket Qty 1 Page 38 199273 Screw, lens cover 2 28 199674 Indicator light adhesive 1 28 206911 Graphic, head section, Progressa Bed 206912 Graphic, seat section, Pro-
gressa Bed 206913 Graphic, thigh section, Progressa Bed 206914 Graphic, deck filler 1 1 1 1 38 38 38 WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 18 DRAFT 11-DEC-2017 Service Part Replacement Procedures Item P/N 198343 Description Indicator light label Qty 1 Page 34 Antenna tool 207082
(need image) As required 13 19124 Cable tie As required 64565 Cable tie mount As required SERVICE PART REPLACEMENT PROCEDURES Tools:
Wire cutters Soft cloth T10, T20, and T25 Torx screwdrivers Tape measure Dry smart pad Alcohol-based cleaner Antistatic strap SETUP WARNING:
To help prevent injury and/or equipment damage, obey these warnings:
WarningOnly facility-authorized persons should service the system. WarningDo not replace service parts while a patient is on the bed. WarningWith the exception of the WatchCare smart pad, before you remove and replace components of the system, make sure to unplug the bed. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 19 DRAFT 11-DEC-2017 Service Part Replacement Procedures WarningMake sure that hands, arms, legs, and feet are not under the bed or between the sleep deck sections as they move. WarningRecycle or discard no longer used parts in accordance with local regulations. 1. Make sure the brake is set. 2. 3. 4. Remove the sleep surface. Refer to the service manual. Raise the bed to its highest position. Raise the siderails. WARNING:
WarningFailure to unplug the bed and the optional auxiliary outlet from their power sources could cause injury or equipment damage. 5. Unplug all bed power cords. 6. Go to the applicable procedure:
Reader Replacement on page 21 Power Cable Replacement on page 23 Antenna-Reader Cable Replacement on page 26 Indicator Light Assembly Replacement on page 28 LED Cable Replacement on page 31 Indicator Light Label Replacement on page 34 Antenna Assembly Replacement on page 35 Progressa BedGraphic Replacement on page 38 Nurse Call Cable Replacement on page 41 WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 20 DRAFT 11-DEC-2017 Service Part Replacement Procedures 1.1 Reader Replacement 1. Make sure the bed is unplugged and you have done the steps for 2. 3. Setup on page 19. Remove the reader from the bed. Remove the six screws that attach the back cover to the reader. CAUTION:
CautionFailure to wear an antistatic strap could cause equipment damage. 4. 5. 6. Disconnect all cables except the ANT 1 reader cable from the P.C. Put on the antistatic strap. Remove the P.C. board from the reader. board. If the back cover is installed on the new reader, remove the cover. Remove the P.C. board from the new reader. 7. 8. 9. Connect the cables to the P.C. board (the connectors on the P.C. board are specific to the cables):
J1 Power J9, J10, J11, and J12Antennas (the connectors for the antenna cables are not specific to the antennas) J15LED cable J17Nurse Call connector WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 21 DRAFT 11-DEC-2017 Service Part Replacement Procedures 10. Install the P.C. board in the reader. WARNING:
WarningFailure to correctly align the gaskets on the covers of the reader could permit fluids to get into the enclosure. Injury or equipment damage could occur. 11. Install the back cover on to the reader. Make sure the gasket inserts are correctly aligned. 12. Install the six screws to attach the back cover to the reader. 13. Go to Service Part ReplacementFinal Steps on page 44. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 22 DRAFT 11-DEC-2017 1.2 Power Cable Replacement 1.2 Power Cable Replacement 1. Make sure the bed is unplugged and you have done the steps for 2. 3. Setup on page 19. Remove the reader from the bed. Remove the six screws that attach the back cover to the reader. CAUTION:
CautionFailure to wear an antistatic strap could cause equipment damage. 4. 5. 6. Disconnect the power cable Put on the antistatic strap. Remove the reader P.C. board from the reader. from J1 on the reader P.C. board. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 23 DRAFT 11-DEC-2017 1.2 Power Cable Replacement 7. Get access to the Logic Control P.C. board (VersaCare Bed, A through J model bed) or upper control board (UCB) (VersaCare Bed, K or newer model bed and Progressa Bed). Refer to the beds service manual. 8. Make a note of the power cable connections on the Logic Control P.C. board or UCB, and then disconnect the power cable from the Logic Control P.C. board or UCB. 9. Connect the new power cable to the connectors on the Logic Control P.C. board or UCB. 10. Make a note of the power cable routing from the Logic Control P.C. board or UCB to the reader, and then use the same routing for the new power cable. Remove and install cable ties as necessary. NOTES:
VersaCare Bedyou will need to remove the cable channel cover to remove the cable from the channel. Progressa Bedyou will need to remove the screw that attaches the hose cover, and then remove the cover. 11. Remove the old power cable from the bed. 12. Connect the new power cable to J1 on the reader P.C. board. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 24 DRAFT 11-DEC-2017 1.2 Power Cable Replacement 13. Install the P.C. board in the reader. WARNING:
WarningFailure to correctly align the gaskets on the covers of the reader could permit fluids to get into the enclosure. Injury or equipment damage could occur. 14. Install the back cover on to the reader. Make sure the gasket inserts are correctly aligned. 15. Install the six screws to attach the back cover to the reader. 16. Go to Service Part ReplacementFinal Steps on page 44. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 25 DRAFT 11-DEC-2017 1.3 Antenna-Reader Cable Replacement 1.3 Antenna-Reader Cable Replacement 1. Make sure the bed is unplugged and you have done the steps for 2. 3. Setup on page 19. Remove the reader from the bed. Remove the six screws that attach the back cover to the reader. CAUTION:
CautionFailure to wear an antistatic strap could cause equipment damage. 4. 5. 6. Disconnect the applicable Put on the antistatic strap. Remove the reader P.C. board from the reader. antenna-reader cable from the reader P.C. board. (Connectors J9, J10, J11, and J12 are for the antennas.) 7. Remove the heat shrink from the antenna-reader cable to antenna cable connection. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 26 DRAFT 11-DEC-2017 1.3 Antenna-Reader Cable Replacement 8. Disconnect the antenna-reader cable from the antenna cable. 9. Put the heat shrink on the new antenna-reader cable, and connect the antenna-reader cable to the antenna cable. 10. Put the heat shrink over the cables connection, and install cable ties to hold the heat shrink in position. 11. Connect the new antenna-reader cable to the reader P.C. board. 12. Install the P.C. board in the reader. WARNING:
WarningFailure to correctly align the gaskets on the covers of the reader could permit fluids to get into the enclosure. Injury or equipment damage could occur. 13. Install the back cover on to the reader. Make sure the gasket inserts are correctly aligned. 14. Install the six screws to attach the back cover to the reader. 15. Go to Service Part ReplacementFinal Steps on page 44. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 27 DRAFT 11-DEC-2017 1.4 Indicator Light Assembly Replacement 1.4 Indicator Light Assembly Replacement 1. Make sure the bed is unplugged and you have done the steps for 2. Setup on page 19. Remove the two screws that attach the indicator light cover to the indicator light assembly, and then remove the cover. 3. Remove the gasket from the indicator light assembly. CAUTION:
CautionFailure to wear an antistatic strap could cause equipment damage. 4. 5. Put on the antistatic strap. Remove the P.C. board from the indicator light cover, and then disconnect the LED cable from the P.C. board. 6. Remove the indicator light assembly from the bed. WARNING:
WarningAlcohol-based cleaners are flammable and toxic to skin, eyes, and respiratory tract. Do not use near an open flame. Do not use in confined areas. Injury could occur. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 28 DRAFT 11-DEC-2017 1.4 Indicator Light Assembly Replacement 7. 8. If the indicator light is being replaced on a bed in the state of California, clean and let dry the area above the light where the prop 65 label is to be installed. Install the label. 9. Clean and let dry the area where the indicator light was installed. 10. Remove the adhesive covering from the top of the new indicator light, and install the indicator light so the label on the indicator light is toward the outside of the bed. Firmly press the indicator light into position for 10 seconds with approximately 75 lb (34 kg) of force. 11. Remove the two screws that attach the indicator light cover to the new indicator light assembly, and remove the cover. 12. Remove the gasket from the new indicator light assembly. CAUTION:
CautionFailure to wear an antistatic strap could cause equipment damage. 13. Put on the antistatic strap. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 29 DRAFT 11-DEC-2017 1.4 Indicator Light Assembly Replacement 14. Remove the P.C. board from the new indicator light cover, and disconnect the LED cable from the P.C. board. Then, connect the old LED cable to the P.C. board. 15. Install the P.C. board on to its mount in the cover, and then put the LED cable through its opening in the gasket. 16. Install the indicator light cover on to the gasket. Make sure the cover is completely inside the rim of the gasket. 17. Put the indicator light cover with gasket into position on the indicator light assembly. 18. Install the two screws to attach the cover to the assembly. 19. Go to Service Part ReplacementFinal Steps on page 44. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 30 DRAFT 11-DEC-2017 1.5 LED Cable Replacement 1.5 LED Cable Replacement 1. Make sure the bed is unplugged and you have done the steps for 2. Setup on page 19. Remove the two screws that attach the indicator light cover to the indicator light assembly, and then remove the cover. 3. Remove the gasket from the indicator light assembly. CAUTION:
CautionFailure to wear an antistatic strap could cause equipment damage. 4. 5. Put on the antistatic strap. Remove the P.C. board from the indicator light cover, and then disconnect the LED cable from the P.C. board. CAUTION:
CautionThe foot section of the bed must be extended for the cable routing. Otherwise, equipment damage could occur. 6. Extend the foot section. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 31 DRAFT 11-DEC-2017 1.5 LED Cable Replacement 7. Remove the LED cable from its cable tie(s). NOTE:
The VersaCare Bed has two cable ties, and the Progressa Bed has one cable tie. VersaCare Bed Progressa Bed 8. Do as applicable:
VersaCare Bed a. Remove the plug from the foot end of the sliding foot tube. b. Remove the screw and end cap from the fixed foot section. Progressa Bed a. Remove the four screws that attach the end cover to the bed. b. Remove the end cover, and lay it on the bed. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 32 DRAFT 11-DEC-2017 1.5 LED Cable Replacement 9. Get access to the P.C. board in the reader. Refer to Reader Replacement on page 21. Then, disconnect the LED cable from the reader P.C. board. 10. Pull the cable free from the bed. 11. Do Step 7 through Step 9 in reverse order to install the new cable. NOTE:
For the Progressa Bed, make sure the cable is routed around the boss in the foot-end cover so that the cable does not get pinched. 12. Go to Service Part ReplacementFinal Steps on page 44 WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 33 DRAFT 11-DEC-2017 1.6 Indicator Light Label Replacement 1.6 1. Indicator Light Label Replacement Remove the current label, if installed. WARNING:
WarningAlcohol-based cleaners are flammable and toxic to skin, eyes, and respiratory tract. Do not use near an open flame. Do not use in confined areas. Injury could occur. 2. Clean and let dry the area where the label was installed. 3. Install the new label, and make sure that it fully bonds to its location. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 34 DRAFT 11-DEC-2017 1.7 Antenna Assembly Replacement 1.7 Antenna Assembly Replacement 1. Make sure the bed is unplugged and you have done the steps for Setup on page 19. 2. Make a note of the location and cable routing of the antenna. The location and orientation of the antenna is very important for the operation of the system. VersaCare Bed Progressa Bed 3. Remove the antenna from the sleep deck, and set the antenna aside. WARNING:
WarningAlcohol-based cleaners are flammable and toxic to skin, eyes, and respiratory tract. Do not use near an open flame. Do not use in confined areas. Injury could occur. 4. Clean and let dry the area where the antenna was removed. CAUTION:
CautionMake sure to install the new antenna in the correct orientation and location. Otherwise, the antenna may not operate as intended. 5. Remove the adhesive covering from the gasket on the bottom of the antenna(s), and then install the antenna(s) in the correct orientation and location on the sleep deck. Firmly press the antenna into position for 10 seconds with approximately 75 lb (34 kg) of force. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 35 DRAFT 11-DEC-2017 1.7 Antenna Assembly Replacement VersaCare Bed One antenna (A) is to be installed on the side of the head deck. The antenna is to be centered vertically on the side, with the cable side of the antenna aligned with the decks foot-end edge. One antenna (B) is to be installed between the first two raised sections on the head deck, with the cable side of the antenna aligned with the decks foot-end edge. One antenna (C) is to be installed on the second raised section of the seat deck, with the cable side toward the head end of the deck and foot-end edge of the antenna aligned with the channel edge. One antenna (D) is to be installed on the raised section that is on the side of the seat deck. The antenna is to be centered between the top and bottom of the raised section, with its foot-end edge aligned with the foot-end edge of the raised section. Progressa Bed Install the applicable antenna so that it is centered over the blue antenna outline on the graphic. 6. Remove the old antenna cable(s) from the cable tie(s). WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 36 DRAFT 11-DEC-2017 1.7 Antenna Assembly Replacement VersaCare Bedremove the cable(s) from the cable tie on the weigh frame top cap. Progressa Bedremove the cable(s) from the cable tie(s) on the weigh frame (head section antenna) and/or the thigh cross tube (seat and thigh antennas). Weigh Frame Thigh Cross Tube 7. Install a new cable tie(s) to hold the cable(s) for the new antenna(s) to the cable tie mount(s). NOTE:
Progressa Bedfor the head section antenna, loosely secure the cable tie to allow cable movement. 8. Remove the heat shrink from the old antenna cable, and disconnect the cable from the reader-antenna cable connector. Recycle or discard the old antenna and its cable. 9. Put the new heat shrink on the new antenna cable, and connect the antenna cable to the antenna-reader cable. 10. Put the heat shrink over the cables connection, and install cable ties to hold the heat shrink in position. 11. Go to Service Part ReplacementFinal Steps on page 44. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 37 DRAFT 11-DEC-2017 1.8 Progressa BedGraphic Replacement 1.8 Progressa BedGraphic Replacement 1. Make sure the bed is unplugged and you have done the steps for Setup on page 19. 2. Head, seat, or thigh section graphicremove the antenna(s) from the applicable graphic. 3. Remove the graphic from the sleep deck. WARNING:
WarningAlcohol-based cleaners are flammable and toxic to skin, eyes, and respiratory tract. Do not use near an open flame. Do not use in confined areas. Injury could occur. 4. Clean and let dry the area where the graphic was removed. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 38 DRAFT 11-DEC-2017 1.8 Progressa BedGraphic Replacement CAUTION:
CautionMake sure to install the new graphic in the correct orientation and location. Otherwise, the antenna (when installed) may not operate as intended. 5. Remove the adhesive covering from the bottom of the graphic, and then install the graphic in the correct orientation and location on the sleep deck. 6. Clean and let dry the area where the antenna(s) is to be installed. Remove the gasket and any tape residue from the bottom of the 7. antenna(s). 8. Clean the bottom of the antenna(s), and let it dry. 9. Remove the adhesive covering from the new antenna gasket, and install the gasket on the bottom of the antenna. CAUTION:
CautionMake sure to install the antenna in the correct orientation and location. Otherwise, the antenna may not operate as intended. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 39 DRAFT 11-DEC-2017 1.8 Progressa BedGraphic Replacement 10. Remove the other adhesive covering from the new antenna gasket. Make sure the antenna is in the correct orientation and location on the graphic. 11. Go to Service Part ReplacementFinal Steps on page 44. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 40 DRAFT 11-DEC-2017 1.9 Nurse Call Cable Replacement 1.9 Nurse Call Cable Replacement 1. Make sure the bed is unplugged and you have done the steps for Setup on page 19. 2. Disconnect the 1/4" nurse call cable from the equipment alert jack and from the reader nurse call cable. Remove the nurse call cable from its cable tie(s). 3. NOTE:
VersaCare Bedif the bed has the auxiliary outlet option, there will be cable ties that hold the nurse call cable and auxiliary outlet cable together. VersaCare Bed Progressa Bed 4. For a VersaCare Bed, go to Step 5. For a Progressa Bed, do as follows:
a. Remove the screw that attaches the hose cover to the bed, and then remove the hose cover. b. Remove the Nurse Call cable from the cable ties that secure the cable with the Power cable and air hose. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 41 DRAFT 11-DEC-2017 1.9 Nurse Call Cable Replacement 5. Remove the nurse call cable connector from the bed. VersaCare Bed Progressa Bed 6. Get access to the P.C. board in the reader. Refer to Reader Replacement on page 21. 7. Disconnect the nurse call cable from J17 on the reader P.C. board. 8. Remove the nurse call connector with cable from the bed. WARNING:
WarningAlcohol-based cleaners are flammable and toxic to skin, eyes, and respiratory tract. Do not use near an open flame. Do not use in confined areas. Injury could occur. 9. Clean and let dry the area where the nurse call cable connector was removed. 10. Install the nurse call cable connector as follows:
a. Remove the adhesive covering from the nurse call cable connector. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 42 DRAFT 11-DEC-2017 1.9 Nurse Call Cable Replacement b. Make sure the connecting pins are away from the bed. Then, firmly press the connector into position for 10 seconds with approximately 75 lb (34 kg) of force. VersaCare Bed Progressa Bed Install new cable ties to hold the nurse call cable on to the bed. 11. 12. Connect the nurse call cable to J17 on the reader P.C board. 13. Go to Service Part ReplacementFinal Steps on page 44. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 43 DRAFT 11-DEC-2017 1.10 Service Part ReplacementFinal Steps Service Part ReplacementFinal Steps 1.10 1. Make sure the WatchCare smart pad(s) is at least 2 feet from the bed, and then plug the bed in. 2. At the indicator light, make sure the white light comes on solid. This could take up to 2 minutes. If the white light does not come on, check the cable connections. (For more information about the indicator light, see Indicator LightVisual Identification on page 6.) 3. Use the dry pad as follows to make sure the system operates correctly:
a. Install the sleep surface on the bed. Refer to the beds service manual. b. Put the dry pad on the bed in the correct location and orientation
(see Prepare the System for Use on page 7), and make sure you hear a beep and the indicator light is solid green. This could take up to 10 seconds. NOTE:
If the indicator light does not operate as specified, see Troubleshooting on page 13. 4. Unplug the bed. 5. If covers were removed for access to the Logic Control P.C. board
(VersaCare Bed A through J model) or the UCB (VersaCare Bed K or newer model and Progressa Bed), install the covers. Refer to the beds service manual. If the reader was removed from the bed, go to Step 7. Otherwise, if the reader was not removed, go to Step 9. 6. WARNING:
WarningAlcohol-based cleaners are flammable and toxic to skin, eyes, and respiratory tract. Do not use near an open flame. Do not use in confined areas. Injury could occur. 7. Clean and let dry the area where the reader was installed on the bed. 8. Do the steps that apply to the part replacement:
Reader Replaced a. Remove the adhesive covering from the backside of the reader, and install the reader on the bed so that its label is toward the outside of the bed. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 44 DRAFT 11-DEC-2017 1.10 Service Part ReplacementFinal Steps b. Firmly press the reader into position for 10 seconds with approximately 75 lb (34 kg) of force. Remove any tape residue from the back cover of the reader. Reader Not Replaced a. b. Clean the back cover, and let it dry. c. Remove one side of the adhesive covering from the double-sided tape gasket, and install the gasket on to the back cover. d. Remove the adhesive covering from the other side of the gasket, and install the reader on the bed so that its label is toward the outside of the bed. Firmly press the reader into position for 10 seconds with approximately 75 lb (34 kg) of force. 9. The replacement is complete. Do the Function Checks in the beds service manual. As you operate the beds articulation functions, make sure the cables are not in a location where they could get damaged or pinched. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 45 DRAFT 11-DEC-2017 1.10 Service Part ReplacementFinal Steps SPECIFICATIONS Product Number P006979 P006980 Product Identification Description WatchCare reader, indicator light, and antennas WatchCare smart pad Dimensions Feature WatchCare smart pad Dimension 30 x 36 (76.2 cm x 91.4 cm) Environmental Conditions for Use Condition Temperature Relative humidity Atmospheric pressure Range 50F to 104F (10C to 40C) 20% to 85%
76 kPa to 106 kPa Environmental Conditions for Transport and Storage Condition Temperature Relative humidity Atmospheric pressure Range
-20F to 140F (-29C to 60C) 10% to 95%
76 kPa to 106 kPa WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 46 DRAFT 11-DEC-2017 1.10 Service Part ReplacementFinal Steps AC/Mains Power Requirements Condition Integrated System Rated voltage Rated current Range 24 to 55 V DC 0.5 A Non-Integrated Systema (not available at this time) Rated voltage Rated current 24 to 55 V DC 0.5 A a. The non-integrated system uses an XP Power AFM45US24 external power supply that is semi-permanently attached to the bed. Classifications and Standards Classification Protection against electric shock Mode of operation Ingress protection Applied partsa Standard Class 1 Continuous IPX4 Type B a. The WatchCare Systems applied parts are the reader, indicator light, antennas, and all WatchCare System cables. ELECTROMAGNETIC EMISSIONS GUIDANCE CAUTION:
To help prevent equipment damage, obey these cautions:
CautionThis device meets all requirements for electromagnetic compatibility per IEC 60601-1-2. It is unlikely that the user will encounter problems with this device because of inadequate electromagnetic immunity. However, electromagnetic immunity is always relative, and standards are based on anticipated environments of use. If the user observes unusual device behavior, particularly if such behavior is intermittent and associated with nearby use of radio or TV transmitters, cell phones, or electro-surgical equipment, this could be an indication of electromagnetic-interference. If such WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 47 DRAFT 11-DEC-2017 1.10 Service Part ReplacementFinal Steps behavior occurs, the user should try to move the interfering equipment further from this device. CautionTo safely stop the operation of the system, unplug the bed and/or the external power supply from the power outlet. CautionIf the system is installed on a non-Hill-Rom bed, the system (ME EQUIPMENT) must be connected to the power outlet
(AC mains) by the power cord supplied with the system. This power cord is semi-permanently attached to the bed. WARNING:
WarningThe P006979 (WatchCare reader, indicator light, and antennas) should not be used adjacent to or stacked with other electrical equipment. If adjacent or stacked use is necessary, observe the P006979 and the other electrical equipment to make sure they operate as intended. Make sure the P006979 operates correctly when it is used near other electronic devices. Portable and mobile radio frequency (RF) communications equipment can affect electrical equipment. Medical equipment needs special precautions in regard to electromagnetic compatibility (EMC) and needs to be installed and put into service according to the EMC information supplied in the tables that follow. Guidance and Manufacturer's DeclarationElectromagnetic Emissions The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the model P006979 should make sure it is used in such an environment. Emissions Test Compliance RF emissions CISPR 11 Group 1 Electromagnetic Environment Guidance The P006979 is an intentional radiator of RF energy. Therefore, its RF emissions are low and may cause interference in nearby electronic equipment (see the tables that follow). WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 48 DRAFT 11-DEC-2017 1.10 Service Part ReplacementFinal Steps Guidance and Manufacturer's DeclarationElectromagnetic Emissions The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the model P006979 should make sure it is used in such an environment. Emissions Test Compliance Electromagnetic Environment Guidance RF Emissions CISPR 11 Harmonic Emis-
sions IEC 61000-3-2 Voltage Fluctua-
tions/
Flicker Emissions IEC 61000-3-3 Class A Not applica-
ble Not applica-
ble NOTE: The EMISSIONS characteristics of this equipment make it suitable for use in industrial areas and hospitals (CISPR 11 class A). If it is used in a residential environment (for which CISPR 11 class B is normally required) this equipment might not offer adequate protection to radio-frequency communication ser-
vices. The user might need to take miti-
gation measures, such as relocating or re-orienting the equipment. ELECTROMAGNETIC IMMUNITY GUIDANCE Guidance and Manufacturer's Declaration - Electromagnetic Immunity The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the P006979 should make sure it is used in such an environment. Immunity Test IEC 60601-1-2 Test Level Compliance Level Electrostatic Discharge (ESD) IEC 61000-4-2 8 kV Contact 2 kV, 4 kV, 8 kV, and 15 kV Air 8 kV Contact 2 kV, 4 kV, 8 kV, and 15 kV Air Electrical Fast Transient/Burst IEC 61000-4-4 2 kV (100 kHz repetition fre-
quency) for Power Supply Lines 2 kV (100 kHz repetition fre-
quency) for Power Supply Lines Electromagnetic Environment Guidance Floors should be wood, concrete, or ceramic tile. If floors are covered with synthetic material, the relative humid-
ity should be at least 30%. Mains power quality should be that of a typical hospital envi-
ronment. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 49 DRAFT 11-DEC-2017 1.10 Service Part ReplacementFinal Steps Guidance and Manufacturer's Declaration - Electromagnetic Immunity The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the P006979 should make sure it is used in such an environment. Immunity Test IEC 60601-1-2 Test Level Compliance Level Surge IEC 61000-4-5 Voltage dips IEC 61000-4-11 Voltage inter-
ruptions IEC 61000-4-11 Power Fre-
quency Magnetic Fields IEC 61000-4-8 1 kV Line(s) to Line(s) 2 kV Line(s) to Ground 0% UT: 0.5 cycle At 0, 45, 90, 135, 180, 225, 270, and 315 1 kV Line(s) to Line(s) 2 kV Line(s) to Ground 0% UT: 0.5 cycle At 0, 45, 90, 135, 180, 225, 270, and 315 0% UT: 1 cycle and 70% UT: 30 cycles 0% UT: 1 cycle and 70% UT: 30 cycles Single phase: at 0
(See Note) 0% UT: 300 cycles Single phase: at 0
(See Note) 0% UT: 300 cycles 30 A/m 60 Hz 30 A/m 60 Hz Electromagnetic Environment Guidance Mains power quality should be that of a typical hospital envi-
ronment. Mains power quality should be of a typi-
cal hospital environ-
ment. If the user of the P006979 requires continued operation during power mains inter-
ruption, it is recom-
mended that the P006979 be pow-
ered from an unin-
terruptible power supply. Power frequency magnetic fields should be at levels characteristic of a typical location in a typical hospital envi-
ronment. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 50 DRAFT 11-DEC-2017 1.10 Service Part ReplacementFinal Steps Guidance and Manufacturer's Declaration - Electromagnetic Immunity The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the P006979 should make sure it is used in such an environment. Immunity Test Con-
ducted RF IEC 61000-
4-6 Radiated RF IEC 61000-4-3 IEC 60601-1-
2 Test Level 3 V 0.15 MHz
- 80 MHz 6 V in ISM bands between 0.15 MHz and 80 MHz 80% AM at 1 kHz 3 V/m 80 MHz to 2.7 GHz 80% AM at 1 kHz Compliance Level Electromagnetic Environment Guidance 3 V 0.15 MHz -
80 MHz 6 V in ISM bands between 0.15 MHz and 80 MHz 80% AM at 1 kHz 10 V/m 80 MHz to 2.7 GHz 80% AM at 1 kHz Field strengths from fixed RF trans-
mitters, as determined by an elec-
tromagnetic site surveya, should be less than the compliance level in each frequency range. Interference may occur in the vicin-
ity of equipment marked with this symbol. Note: These guidelines may not apply in all situations. Electromagnetic propa-
gation is affected by absorption and reflection from structures, objects and people. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 51 DRAFT 11-DEC-2017 Specifications Guidance and Manufacturer's Declaration - Electromagnetic Immunity The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the P006979 should make sure it is used in such an environment. Immunity Test IEC 60601-1-
2 Test Level Compliance Level Electromagnetic Environment Guidance The P006979 is intended for use in the electromagnetic environment specified below. The customer or the user of the P006979 should make sure it is used in such an environment. a. Field strengths from fixed transmitters, such as base stations for radio
(cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the P006979 is used exceeds the applicable RF compliance level above, the P006979 should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating the P006979. WIRELESS CONNECTIVITY SPECIFICATIONS NOTE:
The WiFi antenna must be installed so that it is at least 8" (20 cm) from all persons and other antennas. The Wireless Connectivity module supports these security protocols:
Standards Wireless Equivalent Privacy (WEP) Wi-Fi Protected Access (WPA) IEEE 802.11i (WPA2) Encryption The Wireless Connectivity module supports these encryption protocols:
Wireless Equivalent Privacy (WEP, RC4 Algorithm) Temporal Key Integrity Protocol (TKIP, RC4 Algorithm) Advanced Encryption Standard (AES, Rijndael Algorithm) Encryption Key Provisioning Static (40-bit and 128-bit lengths) Pre-Shared (PSK) Dynamic 802.1X WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 52 DRAFT 11-DEC-2017 Specifications Off On Auto PSK Encryption Options WPA-TKIP WPA2-PSK WPA2-AES CCKM-TKIP CCKM-AES WPA-PSK-AES WPA-AES Extensible Authentication Protocol Types (EAP Types) EAP-FAST PEAP-MACHAPv2 EAP-TLS PEAP-TLS EAP-TTLS LEAP PEAP-GTC Regulatory Information WARNING:
Changes and/or modifications not expressly approved by Hill-Rom, Inc. could void the users authority to operate the equipment. Patient safety could be compromised. The module must be installed and used in accordance with the Hill-Rom use and installation instructions. Hill-Rom is not responsible for any radio or television interference caused by unauthorized modification of the devices included with the Hill-Rom module, or the substitution or attachment of connection cables and equipment other than that specified by Hill-Rom, Inc. The correction of interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user. Hill-Rom is not liable for any damage or violation of government regulations that may arise from the user failing to comply with these requirements. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 53 DRAFT 11-DEC-2017 Specifications USAFEDERAL COMMUNICATIONS COMMISSION (FCC) RADIATION EXPOSURE STATEMENT CAUTION:
The radiated output power of the WatchCare reader is far below the FCC radio frequency exposure limits. Nevertheless, the WatchCare reader must be used in such a manner that the potential for human contact during normal operation is minimized. To avoid the possibility to exceed the FCC radio frequency exposure limits, you (or any other person) should Keep a distance of at least 8 (20 cm) from the WatchCare reader. Keep a distance of at least 2.1" (53 mm) from the WatchCare antennas. Interference Statement for FCC This device complies with Part 15 of the FCC Rules. Operation of the device is subject to these two conditions: (1) the device may not cause harmful interference, and (2) the device must accept any interference that may cause unwanted operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to supply reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the instructions, the equipment may cause harmful interference to radio communications. There is no guarantee, however, that such interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to take one of these measures to try to correct the interference:
Move this device. Increase the separation between the device and the receiver. Connect the device to an outlet on a circuit difference from that of other electronics. Consult the dealer or an experienced radio technician for help. NOTE:
The WatchCare reader must be installed and used in strict accordance with the manufacturers instructions as described in the user WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 54 DRAFT 11-DEC-2017 Specifications documentation that comes with the product. Any other installation or use will violate FCC Part 15 regulations. Modifications not expressly approved by Hill-Rom could void your authority to operate the equipment. The WatchCare reader must not be co-located or operated in conjunction with any other antenna or transmitter. Wireless System Characteristics Characteristic Description Frequency Band2.4 GHz Frequency Band5 GHz Modulation Network Standards Data Rates Supported FCC: 2.4 GHz to 2.483 GHzETSI: 2.4 GHz to 2.483 GHzMIC: 2.4 GHz to 2.495 GHzKC: 2.4 GHz to 2.483 GHz FCC: 5.15 GHz to 5.35 GHz, 5.725 GHz to 5.825 GHzETSI: 5.15 GHz to 5.35 GHz, 5.47 GHz to 5.725 GHzMIC: 5.15 GHz to 5.35 GHz, 5.47 GHz to 5.725 GHz (W56)KC: 5.15 GHz to 5.25 GHz, 5.725 GHz to 5.825 GHz BPSK @ 1, 6, 6.5, 7.2, and 9 MbpsQPSK
@ 2, 12, 13, 14.4, 18, 19.5, and 21.7 MbpsCCK @ 5.5 and 11 Mbps16-QAM
@ 24, 26, 28.9, 36, 39, and 43.3 Mbps64-QAM @ 48, 52, 54, 57.8, 58.5, 65, and 72.2 Mbps IEEE 802.11a, 802.11b, 802.11d, 802.11e, 802.11g, 802.11h, 802.11i, 802.11n 802.11a (OFDM): 6, 9, 12, 18, 24, 36, 48, 54 Mbps802.11b (DSSS, CCK): 1, 2, 5.5, 11 Mbps80211g (OFDM): 6, 9, 12, 18, 24, 36, 48, 54 Mbps802.11n
(OFDM, HT20, MCS 0-7): 6.5, 13, 19.5, 26, 39, 52, 58.5, 72.2 Mbps and 7.2, 14.4, 21.7, 28.9, 43.3, 57.8, 65 Mbps WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 55 DRAFT 11-DEC-2017 Specifications Characteristic Transmit Power Settings Description 802.11a: 6 Mbps 15 dBm54 Mbps 13 dBm (PER - 10%)802.11b: 1 Mbps 16 dBm11 Mbps 16 dBm (PER -
10%)802.11g: 6 Mbps 16 dBm54 Mbps 14 dBm (PER - 10%)802.11n (2.4 GHz): MCS0 Mbps 16 dBmMCS7 Mbps 12 dBm80211n (5 GHz): MCS0 Mbps 15 dBmMCS7 Mbps 12 dBmBluetooth 2 dBm (1.58 mW) (Class 2) Immunity to Proximity Fields from Radio Frequency Wireless Communications Equipment In addition to the Radiated RF IEC 61000-4-3 as shown in the table above, the P006979 has been tested as specified in the table below. Test Frequency
(MHz) Band
(MHz) Service Modulation 385 450 710 745 780 810 870 930 1720 1845 1970 380390 TETRA 400 430470 GMRS 460, FRS 460 704787 LTE Band 13,17 800960 17001990 GSM 800/900, TETRA 800, iDEN 820, CDMA 850, LTE Band 5 GSM 1800;
CDMA 1900;
GSM 1900;
DECT;
LTE Band 1,3, 4,25; UMTS Pulse modulation 18 Hz FM 5 kHz devia-
tion 1 kHz sine Pulse modulation 217 Hz Pulse modulation 18 Hz Pulse modulation 217 Hz WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 56 DRAFT 11-DEC-2017 Specifications Immunity to Proximity Fields from Radio Frequency Wireless Communications Equipment In addition to the Radiated RF IEC 61000-4-3 as shown in the table above, the P006979 has been tested as specified in the table below. Test Frequency
(MHz) Band
(MHz) 2450 2400-2570 51005800 5240 5500 5785 RFID Characteristics Characteristic Frequency Band Modulation Network Standards Data Rates Supported FCC ID Service Modulation Bluetooth, WLAN, 802.11 b/g/n, RFID 2450, LTE Band 7 WLAN 802.11 a/n Pulse modulation 217 Hz Pulse modulation 217 Hz Description 902-928 MHz OOK, frequency hopping amongst 50 channels EPC Gen 2 400 kBPS Variscite Module VS10R5MN5MAEDCL1B FCC ID Z64-WL18DBMOD WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 57 DRAFT 11-DEC-2017 Limited Warranty LIMITED WARRANTY HILL-ROM COMPANY, INC. LIMITED WARRANTY Hill-Rom Company, Inc. (Hill-Rom) has a long tradition of providing superior products and service to our customers. Our goal is Total Customer Satisfaction. In that spirit, Hill-Rom is proud to offer the following warranty. GENERAL WARRANTY (APPLICABLE UNLESS A SPECIFIC WARRANTY IS LISTED) Hill-Rom warrants to the original purchaser that its products and replacement parts shall be free from defects in material and workmanship for a period of one
(1) year from date of delivery. Hill-Roms obligation under this warranty is expressly limited to supplying replacement parts and/or service for, or replacing, at its option, any product which is, in the sole discretion of Hill-Rom, found to be defective. In addition to the foregoing one year warranty, Hill-Rom warrants to the original purchaser that the frame and welds on its products will be free from structural defects for the life of the product. Any product upgrade or modification initiated by Hill-Rom does not affect the original product warranty. SPECIFIC WARRANTIES MATTRESS WARRANTIES Hill-Rom warrants to the original purchaser that its mattress product shall be free from defects in material and workmanship for a period of two (2) years from date of delivery. However, electro mechanical mattress components (compressors, valves, printed circuit boards, hoses, and couplers) are covered by the general one
(1) year warranty. EXPENDABLES WARRANTIES A sixty (60) day limited warranty from date of delivery applies to expendable parts such as cushions, coverlets, software diskettes, locator badge batteries, dome light incandescent bulbs, overhead fluorescent tubes, heating elements, temperature probes, filter sheets, and microspheres. This warranty is limited to replacement of the parts covered. TO OBTAIN PARTS AND SERVICE In the United States, call Hill-Rom Technical Support Department at (800) 445-
3720, Monday through Friday. In Canada, call Hill-Rom Technical Support Department at (800) 267-2337, Monday through Friday. Outside the United States and Canada, call your authorized Hill-Rom Distributor. In order to expedite service, we request you furnish the following information: customer identification number, product model number, serial number, and description of problem. A qualified specialist will provide, via telephone (United States and Canada), or FAX (Outside the United States and Canada), troubleshooting assistance for facility personnel and provide necessary parts to make repairs. If troubleshooting determines the need for on-site technical service, a qualified service representative will be dispatched. Replacement of non-technical items will be the responsibility of the customer. If requested by Hill-Rom, products or parts for which a warranty claim is made shall be returned prepaid to Hill-Roms factory. WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 58 DRAFT 11-DEC-2017 Limited Warranty OUT OF WARRANTY EXCHANGE POLICY After the expiration of the original warranty, upon request, Hill-Rom will ship as a replacement, components such as selected: motors and printed circuit boards, for like units returned to Hill-Rom by the original purchaser at a substantial savings. Please call Hill-Rom Technical Support Department for current pricing. PARTS AVAILABILITY POLICY Hill-Rom will offer parts for new and remanufactured products for ten (10) years from date of sale; for communications products for five (5) years from date of sale. Note: Some original component parts and assemblies may not be available;
functional equivalents may be substituted. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF PURPOSE. HILL-ROMS OBLIGATION UNDER THESE WARRANTIES SHALL NOT INCLUDE ANY LIABILITY FOR LOSS OF PROFITS, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES OR DELAYS. Some states, provinces, or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply. Any improper or negligent use, any alterations or repairs not in accordance with Hill-Roms manuals or performed by others in such manner as in Hill-Roms sole judgment affects the product materially and adversely, shall void these warranties. These warranties do not cover failures due to misuse, abuse, neglect, or lack of routine maintenance. No employee or representative of Hill-Rom is authorized to change these warranties in any way or grant any other warranty unless in writing and signed by a Hill-Rom officer. These warranties provide specific legal rights; but, there may be other available rights, which vary from state to state, province to province, or country to country. ADM004 REV 4 July 2010 Hill-Rom Company, Inc., 1069 State Route 46 E, Batesville, IN 47006-9167 WatchCare Incontinence Management System User and Service Manual (196414 REV 1) 59 DRAFT 11-DEC-2017
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2019-03-19 | 902.75 ~ 927.25 | DSS - Part 15 Spread Spectrum Transmitter | Class II permissive change or modification of presently authorized equipment |
2 | 2017-12-27 | 902.75 ~ 927.25 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2019-03-19
|
||||
1 2 |
2017-12-27
|
|||||
1 2 | Applicant's complete, legal business name |
Hill-Rom, Inc
|
||||
1 2 | FCC Registration Number (FRN) |
0018158824
|
||||
1 2 | Physical Address |
1069 State Route 46 East
|
||||
1 2 |
Batesville, Indiana 47006
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
b******@baclcorp.com
|
||||
1 2 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
2AOL2
|
||||
1 2 | Equipment Product Code |
041115
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
S**** R******
|
||||
1 2 | Title |
Sr QA/RA Manager, C&S
|
||||
1 2 | Telephone Number |
81293********
|
||||
1 2 | Fax Number |
00000********
|
||||
1 2 |
s******@hill-rom.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Incontinence detection system | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 | Original Equipment | |||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Class II Permissive Change documented in this filing. Output power listed is peak conducted. Co-location with an approved module (FCC ID: Z64-WL18DBMOD) was evaluated and described in this filing. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 10 mm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. End-users must be informed of the operating requirements for satisfying RF exposure compliance. | ||||
1 2 | Output power listed is peak conducted. Co-location with an approved module (FCC ID: Z64-WL18DBMOD) was evaluated and described in this filing. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 53 mm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. End-users must be informed of the operating requirements for satisfying RF exposure compliance. | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Radiometrics Midwest Corp.
|
||||
1 2 | Name |
J****** S******
|
||||
1 2 | Telephone Number |
81529********
|
||||
1 2 | Fax Number |
81529********
|
||||
1 2 |
j******@radiomet.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 902.75000000 | 927.25000000 | 0.9770000 | ||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | 902.75000000 | 927.25000000 | 0.9770000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC