Using your mobile phone, scan the first QR code to register your product and the second QR code to access support. Depending on the make and model of your phone, you may need to download a QR Code scanning application. Figure 1. Product Registration QR Code Figure 2. Product Support QR Code 50H7EG/55H7EG PACKAGE CONTENTS Hisense VIDAA User Manual Hisense VIDAA Quick Start Guide Warranty card 2 Sets of batteries (AAA and AA) screws (M4 x 12mm) x 4 Infrared (IR) blaster cable 2 Remote controls Standard infrared (Model EN-33927A) Bluetooth and infrared (Model ERF6C11) Base stand IMPORTANT: Be sure to look inside the styrofoam (within the upper and bottom parts of the box) as you remove items 1 PROVIDE ADEQUATE VENTILATION FOR THE TV We recommend that you maintain a distance of at least four inches between the TV and other objects (for example, walls and cabinet sides) to ensure proper ventilation. Failing to maintain proper ventilation may result in overheating or other problems with the TV that is caused by an increase in its internal temperature. 3 INSTALLING A WALL MOUNT BRACKET
( not provided) You must purchase a wall mount bracket separately.However, before you begin the manufacturer's instructions be sure to:
Remove the TV stand if you already attached it. 1. 2. Place the TV face down on a clean, safe and cushioned surface. 3. Place the spacers (not included) in the corresponding bracket holes. When you install your TV, we strongly recommend that you only use screws and other parts provided by Hisense. If you use parts provided by another manufacturer, Hisense is not responsible for any damage to the TV, problems with the TV or bodily injury. CAUTION:
When attaching the wall mount, use the spacers (provided by the third-party manufacturer) between the TV and the bracket. Spacer
(not provided) Bracket
(not provided) 4 USING MERLIN THE REMOTE CONTROL VGA & VGA AUDIO Connect a VGA cable and an audio cable from the PC. Status Indicator Power On/Off TV: Select TV VOD: Select On Demand Display the Home Panel Up/Down/Left/Right navigation buttons Return to the previous display or exit the application Launch a Menu Turn the volume up or down Activate voice command VOD MIC Microphone for voice search Mute audio Select input Apps: Select the App center Media: Select the Media center Display the Information Panel Confirm button Play/Pause Select the next/previous channel Search Content and Web Special function keys I V D C P
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N I I O D U A HDMI / COMP / AV Connect an HDMI cable or Comp/AV Adapter from an external A/V equipment. N I V A N I T N E N O P M O C television (1080p resolution)
'BETTER' connection to use for
'GOOD' connection to use for R L O E D V I R P B P Y R L O E D V I NOTE:
1. The Status Indicator on the remote control will blink with each key press. 2. In pairing mode, the Status Indicator will light red continuously for 60 seconds. 4.The Status Indicator will blink continuously when the battery is low. 5.The remote control will automatically go into sleep mode 30 seconds after the last key press. Sleep Mode can conserve battery life. Any movement or key press will immediately wake up the remote. DIGITAL AUDIO OUT Connect an optical cable to an external digital audio system. DIGITAL AUDIO OUT HEADPHONE Connect a headphone to hear audio from the TV. 5 CONNECTING COMPONENTS TO THE TV AUDIO OUT OR CY-
Barcode 35*10.5mm 55H7EG 48.630.110.2 inches
(1235764258 mm) 48.628.12.4 inches
(123571462 mm) 47.0 lbs 46.1 lbs
(21.3 kg)
(20.9 kg) 55 inches 1920 1080 12 W + 12 W 150 W 50H7EG 44.027.28.9 inches
(1118691226 mm) 44.025.42.4 inches
(111864660 mm) 36.4 lbs
(16.5 kg)
(16 kg) 35.3 lbs 50 inches 1920 1080 10 W + 10 W 135 W 120V ~ 60Hz NTSC ATSC / QAM VHF: 2~13 UHF: 14~69 CATV: 1 ~ 125 Digital Terrestrial Broadcast (8VSB): 2 ~ 69 Digital cable (64/256 QAM): 1 ~ 135 Frequency synthesized Temperature: 5C - 45C Humidity: 20% - 80% RH Atmospheric pressure: 86 kPa - 106 kPa 480I/60Hz, 480P/60Hz, 576I/50Hz, 576P/50Hz, 720P/50Hz, 720P/60Hz, 1080I/50Hz, 1080I/60Hz, 1080P/50Hz, 1080P/60Hz 640480, 800600, 1024768, 12801024 60Hz 480I/60Hz, 480P/60Hz, 576I/50Hz, 576P/50Hz, 720P/50Hz, 720P/60Hz, 1080I/50Hz, 1080I/60Hz, 1080P/50Hz, 1080P/60Hz 640480, 800600, 1024768 SPECIFICATIONS Model Size with base Size without base Weight with base Weight without base Active Screen Size(Diagonal) Screen Resolution Sound Output (RMS) Power Consumption Power Supply Receiving Systems Analog Digital Receiving channels Tuner type Environmental Conditions Component mode VGA mode HDMI mode NOTE Features, appearance and specifications are subject to change without notice. you refer to the Trouble Shooting tips in the User Manual. TROUBLESHOOTING TIPS Screw
(not provided) Edit settings Enter channels 0 - 9 GUIDE Launch TV Guide or PrimeTime Mini-Guide N I V A 1 Carefully place your TV facedown on a soft, flat surface to prevent damage to the TV or scratching to the screen. 2 R BASE STAND L BASE STAND Insert the stands into the bottom slots of the TV. Attention: The stands need to be installed according to the direction mark on the stand surface. When face toward the back of the TV insert the base stand marked L into the left slot and insert the base stand marked R into the right slot. 3 BASE STAND M4 12 TV BACK Align the BASE STAND with the screw holes on the bottom of TV BACK, secure the BASE STAND to the TV with the 4 screws M412 in accessary tightly. NOTE Product image is only for reference, actual product may vary in appearance. To prevent internal damage to the TV and ensure it is mounted securely, use fixing screws (not provided) that are 9.5-11.5 mm in length when measured from the attaching surface of the mounting hook. 9.5 - 11.5 mm Wall-mount bracket The TVs rear cover Screw (not provided) Spacer (not provided) Wall-mount hole pattern VESA (mm) 400 200 (for 50") 400 400 (for 55") Wall-mount screw size (mm) M6 Follow instructions provided with the Wall-Mount bracket. If you are not sure of your ability to complete the installation, contact a professional installer or service technician for assistance. Hisense is not responsible for any damages or injuries that occur due to mishandling or incorrect assembly The selected screws are 9.5 - 11.5 mm in length when measured from the attaching surface of the TV rear cover. Button View CH CH Mute Input TV Side View N I V A R L O E D V I
) X A M A 5 0
(
. B S U V 5 C D R P B P Y T N E N O P M O C B S
)U X A M A 5 0
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. LAN IR BLASTER OUTPUT
(Optical) HDMI4 HDMI3 HDMI2 TV Bottom Panel PC IN PC/DVI AUDIO IN Figure 5 V 5 C D B S U N I E L B A C T N A
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I 1 M D H Note:
ehT gnidneped reffid swercs eht fo htgnel ctual product on the Wall-Mount Bracket model. LAN Connect an Ethernet cable to access a network or the Internet. The TV features wireless connectivity. LAN ANT Connect an outdoor VHF/UHF antenna. OR LAN VHF/UHF Antenna Cable ANT OUT USB Connect a USB device for browsing photos, music and movies. Figure 5 Mobile Hard Disk You can also refer to the chart for troubleshooting tips. If you are unable to resolve the problem, contact Hisense Customer Support at 1-888-935-8880. Our business hours are Monday through Friday from 8-8 p.m. EST and Saturday-Sunday from 9-6 p.m. EST. SYMPTOMS 6 TURNING THE TV ON FOR THE FIRST TIME Follow the on-screen instructions to customize your TV settings. No sound or picture OPERATIONS Please press [/
] button to select your language: English, Spanish or French. Read the Hisense legal information. If you do not accept the agreement, Internet functions and services will not be available. Pair with your TV to get the most out of your remote control. Picture is normal, but no sound I have connected an external source to my TV and I get no picture and/or sound. POSSIBLE SOLUTIONS Check if the power cord is plugged into an AC outlet and if it has electricity. Check if you have pressed the [Power] button the TV or on the remote control. Check to see if the Status LED indicator light is on. If it is, then there is power to the TV. Check the volume settings. Check to see if the Mute mode is set to On. Check to see if headphones are connected to the TV. Check to see if the [Audio] output is set to the AV receiver. If using a cable / satellite set top box, check if Mute is set to On . Check the network physical connection to make sure it is correct. Make sure the configuration is correct according to your network service provider. Select the environment (Home or Retail) from which you are setting up your TV. Home mode default settings are recommended for in-home use. This TV is Unable to establish a network connection Check the network physical connection to make sure it is correct. Make sure the configuration is correct according to your network ENERGY STAR qualified. Retail mode is intended for in-store display Connect the TV to your network in order to access online media and apps Enter your zip code to receive accurate programming information Select the video input you use to connect your TV service to your TV. Scan for channels How do I get the applications to work on my TV?
service provider. You need a broadband (high speed) Internet service with a speed of no less than 1.5 Mbps. Connect the TV to the Internet through your router by an Ethernet cable or wireless connection. If the connection fails, check with your Internet service provider or router manufacturer to determine if there is a firewall, content filter, or proxy settings that may block the TV from accessing the Internet. After connecting the TV to the Internet, press the [Apps] button on the remote to access the applications. Unable to use the Air Mouse or Voice Search Check to make sure that there are batteries in the remote. Check to make sure that the remote is paired. MENU Language setting Accept the Hisense License Agreement Pair the Remote Control Select the TV Environment Select a Network Connection Enter ZIP code Set up TV service Scan for channels