CGNDP4 Ultra-High Split D4.0 Meter User Guide VERSION 1.0 - JUL. 2026 CGNDP4 User Guide Contents 1 Introduction .......................................................................................................... 3 2 Product Overview ................................................................................................. 8 2.1 Product Specs .................................................................................................... 8 2.2 Hardware Connections and LEDs .................................................................. 8 3 Connecting to the CGNDP4 ............................................................................... 9 4 Features Overview ............................................................................................. 14 5 Statements and Warnings .............................................................................. 18 2 Copyright 2026 Hitron Technologies Inc. All rights reserved 1 Introduction Introduction The CGNDP4 is a portable, weather-resistant DOCSIS meter designed for field diagnostics. Used together with the Hitron ProMeter mobile application, it enables technicians to perform signal measurements, device diagnostics, and network troubleshooting at the customer premises, outside plant, and headend. The CGNDP4 supports low-, mid-, and high-split upstream architectures and provides the diagnostic capabilities required for efficient installation, maintenance, and service verification. 6 Copyright 2026 Hitron Technologies Inc. All rights reserved Introduction CGNDP4 User Guide 2 Product Overview 2.1 Product Specs 2.2 Hardware Connections and LEDs 8 Copyright 2026 Hitron Technologies Inc. All rights reserved Installation 3 Connecting to the CGNDP4 This section explains how you can use your smart device to connect the CGNDP4. 1. RF Coaxial Cable Connection:
1.1 Connect the RF coaxial cable from the CMTS to the RF1 connector on the CGNDP4 for DOCSIS signal measurements. Refer to Figure 6. 1.2 Connect the RF coaxial cable installed inside the house to the RF2 connector on the CGNDP4 to identify the source of ingress noise. Refer to Figure 7. Figure 6 Figure 7 10 Copyright 2026 Hitron Technologies Inc. All rights reserved 2. Insert the battery into the meter. 3. Connect the supplied 12 V / 5 A power adapter to charge the battery. 4. Press the Power button located on the bottom of the CGNDP4 to turn on the device. Note If the power button doesnt work, please press H-Reset button to force power off the CGNDP4. 5. Enable Wi-Fi on your smartphone. Make sure Wi-Fi is turned on. 6. On the home screen, tap the Hitron ProMeter icon to launch the application. When you launch the application for the first time, you may be prompted to grant permission to access photos, media, files, and your device's location. 11 Copyright 2026 Hitron Technologies Inc. All rights reserved 7. The app will check whether the meter is connected. Click "Got It!" to continue. 8. If the meter is not connected, the app will automatically scan for available Wi-Fi networks. Select the CGNDP4 you want to connect to. 9. Enter the password to connect. (Default password: defaultkey) 12 Copyright 2026 Hitron Technologies Inc. All rights reserved 10. Once connected, the Wi-Fi connection icon will display the selected CGNDP4. You can now use all the features of the CGNDP4. 13 Copyright 2026 Hitron Technologies Inc. All rights reserved 4 Features Overview The Pro Meter Main Screen provides quick access to all the main features of the Pro Meter. 14 Copyright 2026 Hitron Technologies Inc. All rights reserved CGNDP4 User Guide Icon/Name Description Spectrum: Provide a graph in which RF signal strength is plotted on the y-axis and frequency is plotted on the x-axis, the frequency range is defined by downstream signal. DOCSIS: Displays information about the connected DOCSIS upstream and downstream channels. FIux: The CGNDP4 implements DOCSIS pre-equalization technology to help troubleshoot network issues. It enables technicians to identify plant impairments and pinpoint their locations within a few feet. QAM Analysis: Displays real-time QAM constellation and spectrum information for DOCSIS signal analysis. OFDM: Displays detailed OFDM spectrum and channel information, including signal parameters and channel status. Ingress: Displays a graph with signal strength on the y-
axis and frequency on the x-axis over the upstream frequency range. 15 Copyright 2026 Hitron Technologies Inc. All rights reserved CGNDP4 User Guide Pressure Tester: Monitors cable pressure for leak detection and system maintenance. Speed Test: Use the Speed Test tool to measure network download and upload performance. Ping: Use this tool to send ICMP echo requests to verify network connectivity and diagnose network communication issues. Traceroute: Use the Traceroute tool to trace the network path to a destination. Noise: Displays the current upstream noise spectrum and heatmap to assist in identifying RF noise and interference. DS Alignment: Provides downstream signal measurements for alignment and verification. US Alignment: Provides upstream signal measurements for alignment and verification. 16 Copyright 2026 Hitron Technologies Inc. All rights reserved CGNDP4 User Guide US Signal Generator: Use the US Signal Generator tool to generate upstream test signals. Drop Validation: Validates the RF drop connection and signal quality. Loss Calculator: Calculates cable loss based on the selected cable type and length. 17 Copyright 2026 Hitron Technologies Inc. All rights reserved CGNDP4 User Guide 5 Statements and Warnings Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device is restricted for indoor use. IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator
& your body. 18 Copyright 2026 Hitron Technologies Inc. All rights reserved Industry Canada(IC) Statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two CGNDP4 User Guide conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil contient des metteurs / rcepteurs exempts de licence qui sont conformes au (x) RSS (s) exempts de licence d'Innovation, Sciences et Dveloppement conomique Canada. L'opration est soumise aux deux conditions suivantes:
(1) Cet appareil ne doit pas provoquer d'interfrences.
(2) Cet appareil doit accepter toute interfrence, y compris les interfrences susceptibles de provoquer un fonctionnement indsirable de l'appareil. The device for operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. Cet quipement est conforme aux limites d'exposition aux rayonnements IC tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. 19 Copyright 2026 Hitron Technologies Inc. All rights reserved