REMOTE CONTROL OPERATION & CARE INSTRUCTIONS TROUBLESHOOTING GUIDE REMOTE LAUNCH: Press the green AUTO LAUNCH button to launch single balls, one at a time. Repeat as long as there are balls in the bucket. Note: This feature is a great way of teaching your pet patience and consistency. NOTE: A time setting should NOT be selected when using REMOTE LAUNCH feature. AUTO SELECT: This button allows the operator to choose from either 4, 7 or 15 second intervals. Once you have depressed this button you will be in the auto launch mode which will continue to launch balls every 4, 7 or 15 seconds provided there is a ball in the unit. Press once for 4 sec. Press twice for 7 sec. Press 3 times for 15 sec. Press 4 times for the OFF position. To turn the auto launch feature off simply press AUTO SELECT until all green lights go out and you are only seeing red and yellow lights. Note: Your GoDogGo unit will work totally independent of the remote by using control panel at the base of unit. REMOTE BATTERIES WILL EXPIRE IF LIGHTS ARE LEFT ON! A NOTE: WHEN REMOTE IS NOT IS USE, TURN OFF THE REMOTE BY PRESSING THE TIME-SELECT BUTTON UNTIL ALL LIGHTS ARE OFF. TRAINING RECOMMENDATIONS INDEPENDENT PLAY & BUCKET RETURN: Most ball-crazy dogs learn very quickly to return ball to bucket for more independent play when desired, When fetching with GoDogGo, dog often tires much faster as compared to hand fetch, as well as the sound/action of GoDogGo has a Pavlovian Effect on dogs as they learn to respond as they anticipate next ball launch based on sound. For independent or bucket return play, it is recommended to use 1 ball, especially during training. This will teach dog that ball must be returned to bucket to activate next ball launch, Once dog has returned ball to bucket, train go to move to desired wait position. Many dogs instinctively move away from GoDogGo as they anticipate next launch. It is recommend to teach a neutral waiting position approximately 5 feet from GoDogGo. Encourage bucket return by tapping ontop of unit while saying, bucket. If dog needs coaxing upon first introduction, walk dog back to unit & with dog's head over bucket use command "release". Ball may need to be gently removed from mouth while releasing ball in bucket & give praise releasing to bucket. This command will help dog learn desired expectation. Always offer positive reinforcement for desired behavior. |f dog will not return ball directly to bucket, some dogs prefer to play with GoDogGo bucket fully loaded with balls. Dog will then fetch & return ball to front of unit or designated ball return area. This is still a great workout & fun way for your dog to fetch independently with multiple balls. SENSITIVE DOG TRAINING TIPS:
Although most ball-crazy dog take to GoDogGo very quickly, on occasion a dog may be tentative about launch sound or action that comes with this new form of fetch. However, a hesitant dog that loves ball fetch will typically warm up quickly with just a few introductions. Show your dog how much fun YOU are having & play along by fetching & returning ball if needed. Be sure to offer positive reinforcement as you introduce dog. If dog appears hesitant upon initial use start off slowly by using GoDogGo for a few launches a few times a day. Hesitant dogs typically need only a few sessions for 1-3 days to understand GoDogGo is nothing to be afraid of. Do not force your dog as this may cause nervousness; a few calm sessions will help your dog understand this new method of fetch & what it will do for them. If dog responds to treat rewards, use as needed until desired type of play is achieved. You may want to start training with unit turned OFF, However, it is recommended to turn unit on as quickly as possible so dog understands sound/function is part of this new game. Drop ball in bucket, let it roll down channel, then pick ball out by hand & toss to fetch area. Once ball has been retrieved, give commands like bucket while pointing to/tapping on bucket, then say bucket and/or release. Repeat commands during short training sessions. This will also encourage bucket return for independent play when dog becomes accustom to GoDogGo. If dog will not return to unit, gently lead to GoDogGo, Repeat above by tossing ball for retrieval & return & then with next use until dog is comfortable. Turn ON GoDogGo for ball launch when dog is ready & give commands for retrieval & return as needed. With 1 ball, dog can play in outfield where ball land as they get use to sound/function. After dog retrieves ball have him return ball to bucket. There will not be any sound, due to Auto Stop feature as your dog approaches unit because motor will not run until ball is returned to bucket & in ready position. Once dog has returned ball have him immediately run to outfield again. This should acclimate dog to GoDogGo to see there is nothing to fear.
*Train dog to return ball to desired area in order to achieve style of play desired. Some dogs prefer to return ball to front of unit &
play with bucket fully loaded for continuous fetch of 17-25 balls while others prefer to play with 1 ball. FUNCTION PRECAUTIONS UN
*LAUNCH SOUND - GoDogGo has 6 gears to launch a ball as far as 45+ feet. It is normal to hear a winding noise and a thwack"
sound during launch cycle. Sound of motor & kicker wind-up which often has Pavlovian Effect on dogs will help train dog to anticipate ball launch.
*ADJUST DISTANCE - To adjust launch distance firmly grip adjustment ring to set unit to longest High distance setting. Adjustment ring is on underside of unit. Turn unit off, empty balls from bucket, turn unit over & adjust launch distance with D-shape ring to desired setting.
*SENSOR SWITCH - Be careful of launching mechanism's kick. GoDogGo has safety sensor that is sensitive to weight of ball. It is located in ball pocket where ball is launched from, If there are no balls in launch pocket, unit will not operate, DO NOT STAND directly in front of unit while in launch mode. Keep your pet at least 5 feet away from the front of the unit.
*DO NOT TOUCH safety sensor switch when unit is ON and there no balls are in launch pocket. Please keep pet a safe distance from unit to avoid being hit by launching ball. 2. BALL WILL NOT LAUNCH or BALL LAUNCHES TO ONE SIDE
*THE SENSOR SWITCH IS VERY SENSITIVE AND IN PLACE TO PROTECT YOU AND YOUR PET!
*NEVER ALLOW YOUR DOG TO REMOVE THE BALL FROM THE BALL POCKET OR LAUNCHING AREA!
4. If ball is in the launch pocket and all settings indicate it should be launching:
A. Check your power source or battery life. 8, Make sure the POWER light is ON and set to an intermittent setting of either 4, 7 or 15 seconds, The unit will not begin launching a ball until an intermittent setting is chosen. The unit will not work when the light is in the OFF position unless using the Remote Launch feature.
C. Adjust sensor: The sensor may be out of alignment due to shipping or a dog may have mouthed or pawed the ball while in the launch pocket causing the sensor to be out of alignment. Note proper angle.
* Make sure the power switch is in the OFF position. With the unit OFF, carefully adjust the sensor by =
pulling the metal sensor strip slightly upwards so the ball comes in contact with the sensor and a click Wy is heard. The sensor will click down when the ball is resting on it, which should then activate the motor. If the ball is still not allowing the sensor to activate the motor, the sensor may need to be adjusted =n 20 Anal slightly downwards by carefully bending it down. NEVER OVER BEND as it may break. ingle
*Test the sensor while the unit is TURNED OFF to hear of it makes a click when the ball contacts it If there is no click this means that the sensor is dirty and has debris between the micro switch and metal tab. Sensor needs cleaning. D. Sensor requires cleaning: When cleaning the sensor switch, a Q-Tip or corner of a paper towel may be used to wipe around and under the sensor tip. E. TIME LIGHT GOES TO STANDBY
*DOES THE TIME LIGHT GO BACK TO STANDY OR FLASH WHEN THE BALL HITS THE SENSOR SWITCH?
41, If using a power cord this likely indicates the power adapter is faulty & needs replacing, Be sure to use original equipment GoDogGo adapter to ensure correct power. 2. If using batteries this is usually an indicator batteries are low on power. Replace batteries or charge if using rechargeable batteries. Name brand recommended to ensure quality. 2. Kicker or Spring is broken: This is common with normal wear & tear. All replacement items may be purchased on our web site at www.GoDogGolnc.com/warranty BALL LAUNCHES TO ONE SIDE:
Sensor is adjusted too high not allowing the ball to be centered over the kicker. Slightly bend down the sensor until ball sits against end of ball track side wall. BALL WILL NOT ROLL DOWN THE BUCKET CHANNEL 4. Make sure the unit is on a level surface. 2. Check to see if the balls are too wet. We recommend always using nearly dry balls in order to keep the launching activity consistent and also to get the furthest launch distance. A small amount of moisture on the ball from your pet is normal, but balls should not be extremely wet or soggy. 3. Make sure balls are not too big to roll down the channel. If a tennis ball has too much nap, the ball may hang up in the channel, especially if extremely wet. 4, Overloading balls may result in a ball jam in top bucket. It is best to allow balls to be loaded on ball track only. Approximate use is with 1 to 25 balls depending on ball size. ITIS DIFFICULT TO ADJUST THE LAUNCH DISTANCE 41, ALWAYS TURN UNIT OFF BEFORE ADJUSTING LAUNCH DISTANCE!
2. ONLY adjust launch distance when the kicker is in the UP position, just after a ball has been launched. 3. IF UNIT HAS BEEN TURNED OFF DURING THE LAUNCH CYCLE THE KICKER MAY HAVE ENDED UP IN THE WRONG POSITION.
* Make sure the full launch rotation is completed and unit is not turned off during the middle of a launch cycle. If the unit is turned off during a launch cycle, seta ball in the ready position, turn the unit ON and let the rotation finish. Then turn the unit OFF and adjust to the desired distance setting. REMOTE CONTROL WILL NOT COMMUNICATE WITH THE UNIT 4. Review the remote control operation instructions for proper use. 2. Make sure main unit is turned ON at the main control panel on the back of the unit. 3. Be sure to remove the plastic strip from under the batteries. 4. Be sure the batteries are properly seated. If not, the contact points may need to be pushed down slightly for proper battery contact. 5, Check to make sure batteries are still good. 6. Old batteries will cause 4 sec light to blink when pressed. /\\ ewer BATTERIES WILL EXPIRE IF LIGHTS ARE LEFT ON!
Need further troubleshooting assistance? Please visit our website at www.godoggoinc.com or send an email to warranty@-
godoggoinc.com and we will be happy to assist you. We do our best to answer emails Monday through Friday within 24 hours.