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HUAWEI DP300 Desktop Presence V500R002C00 User Guide Issue Date 01 2015-09-15 HUAWEI TECHNOLOGIES CO., LTD. Copyright Huawei Technologies Co., Ltd. 2015. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders. Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied. The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied. Huawei Technologies Co., Ltd. Address:
Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website:
http://e.huawei.com Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. i HUAWEI DP300 Desktop Presence User Guide About This Document Overview About This Document This guide describes features of the HUAWEI DP300 desktop presence (DP300 or endpoint for short), as well as its routine operations, for example, using the touchscreen to hold, join, or control conferences. In a video conference, users can interact with the videoconferencing system through the DP300 display using the touchscreen or remote control. l Touchscreen (default): Perform operations on the screen by touches, such as tap and slide. In this case, the DP300 display is called touchscreen. l Remote control: Perform operations on the screen using the remote control. In this case, the DP300 display is called remote control screen. The main user interface (UI) of the DP300 is the touchscreen. Except for 3 Understanding the Display and Remote Control, 5.2 Understanding the Web Interface, 5.3 Understanding the Remote Control Screen, and 6.5 Controlling a Conference that involve the web interface or remote control, the screen mentioned elsewhere in this guide refers to the touchscreen. Before you use the product, refer to the product vendor for version mapping information and to confirm compatibility with other videoconferencing equipment. To obtain other documents for this product, log in to http://e.huawei.com, choose Support > Product Support > UC&C >
Telepresence and Videoconferencing > Telepresence Endpoints > Desktop Device >
DP300, and download the documents. Intended Audience This document is intended for:
l Common users (main users): Perform conferencing operations using the touchscreen or remote control, rather than system configurations. l Administrator users: Perform conferencing operations and system configurations using the touchscreen, remote control, or web interface. Symbol Conventions The symbols that may be found in this document are defined as follows. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. ii HUAWEI DP300 Desktop Presence User Guide About This Document Symbol Description Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results. NOTICE is used to address practices not related to personal injury. Calls attention to important information, best practices and tips. NOTE is used to address information not related to personal injury, equipment damage, and environment deterioration. Change History Updates between document issues are cumulative. Therefore, the latest document issue contains all updates made in previous issues. Changes in Issue 01 (2015-09-15) This issue is the first official release. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. iii HUAWEI DP300 Desktop Presence User Guide Contents Contents About This Document.....................................................................................................................ii 1 Safety Precautions.........................................................................................................................1 2 Overview.........................................................................................................................................7 3 Understanding the Display and Remote Control...................................................................9 4 Powering On the DP300.............................................................................................................13 5 Understanding the UI.................................................................................................................17 5.1 Understanding the Touchscreen...................................................................................................................................18 5.2 Understanding the Web Interface.................................................................................................................................21 5.3 Understanding the Remote Control Screen..................................................................................................................23 6 Initiating a Conference...............................................................................................................25 6.1 Initiating a Point-to-Point Conference..........................................................................................................................26 6.2 Initiating a Multipoint Conference...............................................................................................................................27 6.3 Joining a Conference....................................................................................................................................................28 6.4 Using the Voice Dialing Function................................................................................................................................29 6.5 Controlling a Conference..............................................................................................................................................30 6.6 Using the Presentation Sharing Function.....................................................................................................................38 6.7 Using the Text Camera.................................................................................................................................................39 6.8 Connecting the Bluetooth Headset...............................................................................................................................39 6.9 Connecting to the Wireless Microphone......................................................................................................................39 6.10 Adjusting the Volume at Your Site............................................................................................................................40 6.11 Muting or Unmuting the Microphone at Your Site....................................................................................................40 6.12 Selecting and Controlling a Camera...........................................................................................................................41 6.12.1 Selecting a Camera..................................................................................................................................................41 6.12.2 Adjusting the Focal Length.....................................................................................................................................41 6.12.3 Controlling the PTZ.................................................................................................................................................42 6.12.4 Saving Camera Presets............................................................................................................................................43 6.13 Switching Between Screen Layouts...........................................................................................................................44 6.14 Holding a Call.............................................................................................................................................................45 6.15 Enabling the Do Not Disturb Function.......................................................................................................................48 6.16 Hiding the Local Video..............................................................................................................................................48 Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. iv HUAWEI DP300 Desktop Presence User Guide Contents 6.17 Ending or Exiting a Conference.................................................................................................................................49 7 Using the DP300 Display as the PC Monitor.........................................................................50 7.1 Switching to the PC Mode............................................................................................................................................51 7.2 Answering a Call..........................................................................................................................................................51 7.3 Holding a Call...............................................................................................................................................................51 7.4 Adjusting the Video Position of a Remote Site............................................................................................................51 A Glossary........................................................................................................................................53 Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. v HUAWEI DP300 Desktop Presence User Guide 1 Safety Precautions 1 Safety Precautions For safety purposes, carefully read through these safety precautions and observe them during operation. Basic Precautions l Keep the device dry and secure from collision during storage, transportation, and operation of the device. l Do not attempt to dismantle the device by yourself. In case of any fault, contact the appointed maintenance center for assistance or repair. l Without prior written consent, no organization or individual is permitted to make any change to the structure or safety and performance design of the device. l While using the device, observe all applicable laws, directives, and regulations, and respect the legal rights of others. Environmental Precautions l Place the device in a well-ventilated place. Do not expose the device to direct sunlight. l Install the device strictly according to the requirements of the manufacturer. l Do not place any object on the top of the device. Reserve a minimum space of 10 cm at the four sides of the device for heat dissipation. l Do not place the device on or near inflammable materials such as foam. l Keep the device away from heat source or fire, such as a radiator or a candle. l Keep the device away from any household appliances with strong electromagnetic fields, such as a microwave oven, refrigerator, or mobile phone. Operating Precautions l Do not allow children to play with the device or accessories. Swallowing the accessories may be fatal. l Use the accessories such as the power adapter and battery provided or authorized only by the manufacturer. l Ensure that the device does not get wet. If water gets into the device, disconnect the power supply immediately and unplug all the cables connected to the device, including the power Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 1 HUAWEI DP300 Desktop Presence User Guide 1 Safety Precautions cable, telephone cable, video cable, audio cable, network cable, and serial cable, and then contact the appointed maintenance center. l Before plugging or unplugging any cable, shut down the device and disconnect the power supply. While plugging or unplugging any cable, ensure that your hands are dry. l Do not step on, pull, or overbend any cable. Otherwise, the cable may be damaged, leading to malfunction of the device. l Do not use old or damaged cables. l In lightning weather, disconnect the device from the power supply and unplug all the cables connected to the device. l Keep the power plug clean and dry, to prevent electric shock or other dangers. l If the device is not used for a long time, disconnect the power supply and unplug the power plug. l If smoke, sound, or smell is emitted from the device, stop using the device immediately, disconnect the power supply, unplug the power plug and other cables, and remove the batteries. Then, contact the appointed maintenance center for repair. l Ensure that no object (such as metal shavings) enters the device through the heat dissipation vent. l Before connecting any other cable, connect the ground cable of the device. Do not disconnect the ground cable until you have disconnected all the other cables. l Ensure that the three-phase power socket is grounded properly. The neutral line and the live line cannot be connected inversely. l Do not scratch or abrade the shell of the device. The shed painting may lead to skin allergy or malfunction of the device. If the shed painting material drops into the host, a short circuit may occur. Cleaning Precautions l Before cleaning the device, stop using it, disconnect the power supply, and unplug all the cables connected to the device, including the power cable, telephone cable, video cable, audio cable, network cable, and serial cable. l Do not clean the device shell with any cleaning solution or cleanser spray. Use a piece of soft cloth to clean the device shell. Battery Usage Precautions of the Remote Control l Use only the recommended battery. Pay attention to the polarity of the batteries while installing them. l If a battery does not fit in the device, do not apply force. Otherwise, the battery may leak or explode. l To reduce the risk of explosion, do not use batteries of different types together. For example, do not use an alkaline battery and a Mn-Zn battery together. It is recommended that you use batteries provided or recommended by the manufacturer. l Do not use a new battery with an old battery. When you replace batteries, replace all of them at the same time. l If you are not going to use the device for a long time, remove all the batteries. l If any battery leaks, emits smoke, or emits abnormal smell, stop using it immediately. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 2 HUAWEI DP300 Desktop Presence User Guide 1 Safety Precautions l If the battery fluid comes in contact with your skin or clothes, rinse with water immediately and seek medical assistance. l If the battery fluid goes into your eyes, do not rub your eyes. Rinse your eyes with water immediately and seek medical assistance. LCD Usage Precautions l Do not expose the LCD to direct sunlight. l Do not scratch or strike, apply force to, or place heavy objects on top of the LCD. l Do not watch the LCD screen for extended periods of time. This may harm your eyes or blur your vision. LCD Cleaning Precautions l According to the instructions in the attached manual, use a piece of soft cloth to remove dust from the surface of the LCD. l Do not clean the LCD with volatile solvents, such as alcohol, benzene, or a dilution agent. Do not keep the LCD in contact with a rubber or plastic materials for long periods of time. This will deteriorate the surface gloss of the LCD. Wireless Product Usage Precautions l Keep the wireless device away from magnetic storage devices, such as a magnetic card or a floppy disk to prevent loss of the stored information. l Stop using the wireless device and disconnect it from the power supply in places where using of wireless devices is prohibited or using of a wireless device may lead to interference or danger. l Unplug the wireless device from the DP300 and turn off the DP300 close to a high-precision controlled electronic device, such as an audio phone, a pacemaker, fire alarm, or an automatic gate. Otherwise, this will lead to malfunction of the electronic device. l The user who uses an electronic assistant medical-treatment device needs to confirm with the service center regarding the effects of the radio wave on this device. l When using the device, ensure that the antenna of the device is at least 20 cm away from all parts of your body. l In the area with inflammable or explosive materials, turn off your wireless device and follow the relevant instructions given on the label to prevent an explosion or fire. l Use your wireless device and its accessories in a clean and dust-free environment. Ensure that the wireless device does not come in contact with flame or a lit cigarette. l Ensure that the wireless device and its accessories are dry. l Do not drop, throw, or bend your wireless device. l Do not place the wireless device and its accessories in areas with extreme temperatures. Reduction of Hazardous Substances This device is compliant with the EU Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) Regulation (Regulation No 1907/2006/EC of the European Parliament and of the Council) and the EU Restriction of Hazardous Substances (RoHS) Directive (Directive 2002/95/EC of the European Parliament and of the Council). For more information about the Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 3 HUAWEI DP300 Desktop Presence User Guide 1 Safety Precautions REACH compliance of the device, visit the website www.huaweidevice.com/certification. You are recommended to visit the website regularly for up-to-date information. Statement on a Class A Product This is a class A product. In a national environment this product may cause radio interference in which case the user may be required to take adequate measures. European Regulatory Compliance The DP300 complies with the following European directives and regulations. l 1999/5/EC (R&TTE) l 2002/95/EC & 2011/65/EU (RoHS) l EC NO. 1907/2006 (REACH) l 2002/96/EC (WEEE) The DP300 complies with Directive 2002/95/EC, 2011/65/EU and other similar regulations from the countries outside the European Union, on the RoHS in electrical and electronic equipment. The DP300 does not contain lead, mercury, cadmium, and hexavalent chromium and brominated flame retardants (Polybrominated Biphenyls (PBB) or Polybrominated Diphenyl Ethers
(PBDE)) except for those exempted applications allowed by RoHS directive for technical reasons. The DP300 complies with Regulation EC NO. 1907/2006 (REACH) and other similar regulations from the countries outside the European Union. Huawei will notify to the European Chemical Agency (ECHA) or the customer when necessary and regulation requires. The DP300 complies with Directive 2002/96/EC on waste electrical and electronic equipment
(WEEE). Huawei is responsible for recycling its end-of-life devices, and please contact Huawei local service center when recycling is required. Huawei strictly complies with the EU Waste Electrical and Electronic Equipment Directive (WEEE Directive) and electronic waste management regulations enacted by different countries worldwide. In addition, Huawei has established a system for recycling and reuse of electronic wastes, and it can provide service of dismantling and recycling for WEEE. By Huawei recycling system, the waste can be handled environmentally and the resource can be recycled and reused fully, which is also Huawei WEEE stratagem in the word. Most of the materials in the DP300 are recyclable, and our packaging is designed to be recycled and should be handled in accordance with your local recycling policies. In accordance with Article 11(2) in Directive 2002/96/EC (WEEE), The DP300s were marked with the following symbol: a cross-out wheeled waste bin with a bar beneath as below:
North American Regulatory Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 4 HUAWEI DP300 Desktop Presence User Guide 1 Safety Precautions l This device does not cause harmful interference. l This device must accept any interference received, including interference that may cause undesired operation. If this device is modified without authorization from Huawei, the device may no longer comply with FCC requirements for Class A digital devices. In that a case, your right to use the device may be limited by FCC regulations. Moreover, you may be required to correct any interference to radio or television communications at your own expense. CAUTION This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. NOTICE The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user authority to operate the equipment. This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the device is operated in a commercial environment. This device generates, uses and radiates radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. Operation of this device in a residential area is likely to cause harmful interference. In this case the user will be requested to correct the interference at his or her own expense. This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. This Class A digital apparatus complies with Canadian ICES-003. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 5 HUAWEI DP300 Desktop Presence User Guide 1 Safety Precautions
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. Cet appareil numrique de classe A est conforme la norme ICES-003 du Canada. Cet quipement est conforme aux limites IC d'exposition aux radiations dfinies pour un environnement non contrl. Cet quipement doit tre install et utilis distance minimum de 20cm entre le radiateur et votre corps. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 6 HUAWEI DP300 Desktop Presence User Guide 2 Overview 2 Overview The DP300 is an integrated desktop telepresence endpoint designed by Huawei for individual users and small-sized conference rooms. The DP300 has a top-notch appearance. Its 27-inch touchscreen can be used as a monitor. Additionally, the DP300 offers a wide assortment of videoconferencing functions, such as initiating a point-to-point call and holding a multipoint conference. In a word, the DP300 is a high-end real-time videoconferencing product. Integrated Desktop Endpoint The DP300 is an all-in-one endpoint incorporating a 27-inch multipoint touchscreen, a digital camera, and two stereo microphones. It is ready for video communication as soon as it is powered on and connected to a network. The DP300 is suitable for executive personnel who want to attend video conferences from their offices or conference rooms, as well as home users. l 27-inch 16:9 wide-screen LCD touchscreen, which can also be used as a PC monitor l Built-in camera and lens cover l Dual built-in microphones l Dual built-in speakers l Microphone and headset jacks High-Speed High-Quality Video Transmission l Maximum call bandwidth: 8 Mbit/s l H.264 protocol l Abundant Continuous Presence modes (including picture-in-picture, bi-screen, tri-screen) l Maximum resolution: 1080p60 (1920 x 1080 pixels and progressive scanning, 60 fps) Dual-Stream Conference l The DP300 can transmit two video channels to the remote site at the same time. l Presentations can either be streaming footage from the camera or computer desktop content. l The presentation can be displayed on the screen together with the video or can be displayed separately. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 7 HUAWEI DP300 Desktop Presence User Guide Text Camera 2 Overview The DP300 allows you to share local manuscripts, documents, and books with remote sites in real time, improving communication efficiency. Multi-View The DP300 is able to combine two or more local inputs and share them over one channel with remote participants to reduce network bandwidth. Wireless Data Sharing You can download the air content sharing client from the DP300 web interface. With this client, you can connect the DP300 to presentation sources and share presentations without the use of any physical ports. Conferencing Features l Using the Multipoint Control Unit (MCU) for the videoconferencing system to initiate conferences l Using the built-in MCU to initiate conferences (license required) l Ability to join a conference as a called party l Voice dialing UI l Switch between PC mode and videoconferencing mode l 25 languages available for the touchscreen, web interface, and remote control screen l 3D effects l Rich operation hints and statistics Network Features l IPv4 and IPv6 supported l Packet loss concealment l Wi-Fi capable l Connection to the Bluetooth headset Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 8 HUAWEI DP300 Desktop Presence User Guide 3 Understanding the Display and Remote Control 3 Understanding the Display and Remote Control Before using the DP300, it is necessary for you to understand the parts on the DP300 display and keys on the DP300 remote control. Display Appearance Figure 3-1 shows the positions of the parts on the DP300 display, and Table 3-1 describes the functions of each part. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 9 HUAWEI DP300 Desktop Presence User Guide Figure 3-1 Parts positions 3 Understanding the Display and Remote Control Table 3-1 Parts description Type No. Part Core part Indicator Core part Touch button 1 2 3 4 5 6 7 Built-in microphone Camera status indicator Camera lens Text reflector Slide button of the lens cover 27-inch wide-screen LCD touchscreen, which can also be used as a PC monitor Volume decrease button Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 10 HUAWEI DP300 Desktop Presence User Guide 3 Understanding the Display and Remote Control Type No. Part 8 9 10 11 Volume increase button Mode switching button The DP300 can switch between PC mode and videoconferencing mode. In videoconferencing mode, the DP300 display is an intermediary for users to interact with the videoconferencing system. By default, the DP300 display is a touchscreen. It can be switched to a remote control operation screen. Microphone button Power button NOTE l For details, see the HUAWEI DP300 Desktop Presence V500R002C00 Quick Installation Guide. l To deliver satisfying conferencing experience consistently, it is recommended that you clean the display
(including the lens and text reflector) periodically. For the operation precautions, see 1 Safety Precautions. Remote Control Figure 3-2 describes the functions of keys on the remote control. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 11 HUAWEI DP300 Desktop Presence User Guide 3 Understanding the Display and Remote Control Figure 3-2 Keys on the remote control l The normal operating distance of the remote control is 6 meters. l Remote control performance may be affected by bright light. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 12 HUAWEI DP300 Desktop Presence User Guide 4 Powering On the DP300 4 Powering On the DP300 After connecting all the required devices, connect the power supply. Powering On Check whether the power cable and the power adapter are connected to the relevant devices properly. Ensure that:
l The voltage of the alternating current ranges from 100 V to 240 V and the frequency of the alternating current ranges from 50 Hz to 60 Hz. l The sequence of and voltage difference between the live wire, neutral wire, and ground cable comply with the relevant international standards. In addition, ensure that the ground cable is properly grounded. NOTICE l When the DP300 is powered on, ensure that the power cable is connected to the DP300 securely to prevent power disconnection. l Before disconnecting the external power supply (for example, the power supply from a power socket), power off the DP300 properly. If you power on the DP300 for the first time, connect the power adapter to the power supply and switch the power switch on the right panel to the ON position. Or tap the power button in the lower right corner of the display and power on the DP300 as prompted. During the DP300 startup, its display is started first and enters the PC mode. About 2 minutes later, the conferencing system is started. Switching to the VideoConferencing Mode The DP300 mode can be switched after the conferencing system is started. in the lower right corner of the display to switch PC mode to videoconferencing mode. Tap Then, the display can be used as the screen for interacting with the conferencing system. In this case, the display becomes the touchscreen by default. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 13 HUAWEI DP300 Desktop Presence User Guide 4 Powering On the DP300 l If you are using the touchscreen and want to change to use the remote control, press any key on the remote control and switch to the remote control operation screen as prompted. l If you are using the remote control and want to change to use the touchscreen, tap anywhere on the screen and switch to the touchscreen as prompted. Turning Off the Display Tap in the lower right corner of the display and turn off the display as prompted. Stopping the Conferencing System Tap in the lower right corner of the display and stop the conferencing system as prompted. Restarting the Conferencing System Tap in the lower right corner of the display and restart the conferencing system as prompted. Powering Off the DP300 Tap the power button in the lower right corner of the display twice or turn the power switch on the right panel to OFF. Placing the DP300 in Sleep Mode Tap in the lower right corner of the display and place the DP300 in sleep mode as prompted. Press on the remote control, select Sleep, and confirm as prompted. Waking Up the DP300 from Sleep Mode The DP300 wakes up from sleep mode once any operation is performed on it. For example, the DP300 wakes up for start display, an operation on the touch panel, upgrade, presentation source connection, a wake-up instruction from the network, power-on time specified, an incoming call, an operation on the remote control, or access to the DP300 web interface. Status Indicators Depending on the DP300's status, the indicators may blink in different colors and at different rates, as listed in Table 4-1. Touch buttons (listed in Table 4-2) reside in the lower right corner of the display, and are used to control the volume, microphone, mode, display, and conferencing system status. Table 4-1 Status indicator description When the Status Indicator Is... The DP300 Is... Power button Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 14 HUAWEI DP300 Desktop Presence User Guide 4 Powering On the DP300 When the Status Indicator Is... The DP300 Is... Blinking blue twice per second HUAWEI DP300 is being started. Steady blue HUAWEI DP300 is running properly. Blinking blue once every ten seconds Blinking blue eight times per second HUAWEI DP300 is in sleep state. HUAWEI DP300 is being upgraded. Blinking red Steady red Off Camera Steady blue Off Blinking blue Blinking red HUAWEI DP300 is faulty. HUAWEI DP300 is stopped. HUAWEI DP300 is powered off. The software system is running properly, or a P2P/
multipoint conference is in progress. The software system is running properly, but no conference is in progress, or the camera lens is blocked by the lens cover. HUAWEI DP300 is being upgraded. The camera is faulty. Table 4-2 Touch button description Touch Button Operation Function Indicator Status Volume decrease Tap and hold button Tap Volume increase Tap and hold button Mode switching button Tap Tap The volume keeps decreasing, until muted. The indicator is steady on. The volume is decreased once. The volume keeps increasing. The indicator blinks once. The indicator is steady on. The volume is increased once. The indicator blinks once. The DP300 switches between PC mode and videoconferencing mode. The indicator blinks once. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 15 HUAWEI DP300 Desktop Presence User Guide 4 Powering On the DP300 Touch Button Operation Function Indicator Status Microphone button Tap The local microphone is muted or unmuted. The indicator blinks once. Power button Tap Tap twice Choose to turn off the display, hibernate the conferencing system, and stop or restart the conferencing system as prompted. The DP300 is turned off. Exercise caution when performing this operation. The indicator blinks once. The indicator is steady red. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 16 HUAWEI DP300 Desktop Presence User Guide 5 Understanding the UI 5 Understanding the UI You can operate the HUAWEI DP300 using the touchscreen, remote controlled UI, or web interface. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 17 HUAWEI DP300 Desktop Presence User Guide 5 Understanding the UI 5.1 Understanding the Touchscreen On the touchscreen, you can perform device control, system configurations, and conferencing operations. Basic Operations Home Screen Control the touchscreen with the following actions:
l Tap: Touch once to select an item or perform functions on a highlighted item. l Double-tap: Touch an item twice in rapid succession. l Tap and hold: Use your finger to touch an item on the touchscreen, and keep touching the item for a while. l Slide: Touch and drag your finger leftward and rightward to toggle between the zones displayed in the center on the home screen, or upwards and downwards to move to items in lists. l Drag: Tap and hold an item on the touchscreen, and drag the item to a desired position. All items and buttons support touch operations. The shortcut menu cannot be displayed using the remote control. However, the remote control has buttons corresponding to the menu items. After switching to the videoconferencing mode, the DP300 displays the touchscreen shown in Figure 5-1. The buttons available on the main menu are described in Table 5-1. l Tap to display the main menu. Tap to hide it. l Tap l Status icons are displayed in the upper right corner of the touchscreen. to display more functions. NOTE l You can also tap anywhere on the touchscreen to display or hide the main menu. l If no window is displayed, or no operation is performed on the main menu beyond 30 seconds, the main menu is automatically hidden, and then the display or hide main menu icon in the lower right corner. Tap anywhere on the touchscreen to display the it to display the main menu. icon in the lower right corner. Then tap Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 18 HUAWEI DP300 Desktop Presence User Guide Figure 5-1 Main menu 5 Understanding the UI Table 5-1 Buttons on the main menu Button Description Button Description The button is displayed on the left of the main menu after you join a conference. Tap it to display the two-stage dialing plate. NOTE When being authorized for joining a conference, use the two-stage dialing plate to set the language type and conference password. Tap it to add one or more sites after joining a conference. This button is displayed in a conference. Tap it to set the layout. Tap it to display a window where additional functions are available. Tap it to display the call screen. Tap it to start or cancel sharing a presentation. Tap it to enable or disable Do Not Disturb mode. Tap it to open or close Wi-Fi. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 19 HUAWEI DP300 Desktop Presence User Guide 5 Understanding the UI Button Description Button Description Tap it to enable or disable Bluetooth. Tap it to set continuous presence. Tap it to send instant messages to remote sites. Tap it to query the status of lines and input ports, as well as call status and conference parameters in a conference. View the online help. Tap it to place a call on hold. Tap it to mute or unmute local microphones. Tap it to display the conference control screen. Tap it to display the camera control screen. Tap it to display the buttons of advanced functions in the lower middle part of the touchscreen, including diagnosis, address book, conference schedule, and settings. NOTE The password of the administrator is required to access the Advanced >
Settings screen. You can obtain the password from the administrator. Tap it to display the voice search screen. Tap it to record a conference. NOTE To ensure rights of participants, read the instructions and suggestions for using recording products in the latest HUAWEI RSE6500 Security Maintenance before using the products. The button is displayed on the right of the main menu after you join a conference. Tap it to end the conference or remove the local site from a conference. NOTE The status icons displayed on the home screen can be customized. For details, see "Customizing Onscreen Status Icons" in the HUAWEI DP300 Desktop Presence V500R002C00 Administrator Guide. Call Screen to display the call screen shown in Figure 5-2. All calling operations can be performed Tap on this screen. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 20 HUAWEI DP300 Desktop Presence User Guide Figure 5-2 Call screen 5 Understanding the UI 1 4 Conference Schedules screen Status icons 2 5 Call screen Local IP address/Site number 3 6 Conference History screen System time Touchscreen Calibration Before using the touchscreen, calibrate it. Step 1 Tap and choose Advanced > Diagnostics > Touch Panel Calibration. Step 2 Follow the onscreen instructions to calibrate the screen.
----End 5.2 Understanding the Web Interface You can manage devices, configure the system, maintain the DP300, and initiate conferences on the DP300 web interface. Before using the DP300 web interface, get familiarized with its functions. Enter the DP300 IP address in the address box of a browser and press Enter. The login page of the DP300 web interface is displayed, as shown in Figure 5-3. NOTE You need to enter User name and Password on the login page of the DP300 web interface, which can be obtained from the DP300 administrator. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 21 HUAWEI DP300 Desktop Presence User Guide 5 Understanding the UI Figure 5-3 Login page of the DP300 web interface Click Log In. The home page of the DP300 web interface is displayed, as shown in Figure 5-4. Figure 5-4 Home page of the DP300 web interface Area for displaying your site name 2 Menu bar Desktop icons 6 Area for displaying logs 3 7 Expand/Collapse button Area for displaying messages 4 8 Shortcut bar Status icons 1 5 NOTE To ensure data security, after accessing the DP300 web interface, close the browser and delete browser caches. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 22 HUAWEI DP300 Desktop Presence User Guide 5 Understanding the UI For more information about web interface operations, click web interface to view the help. and click on the DP300 5.3 Understanding the Remote Control Screen You can manage devices, configure the system, maintain the DP300, and initiate conferences on the remote control screen. Before using the remote control screen, get familiar with its functions. Conferencing Screen After the DP300 switches to the videoconferencing mode, press any key on the remote control to access the conferencing screen. The conferencing screen, as shown in the following figure, appears after the startup. All call operations are completed on the conferencing screen. Figure 5-5 Conferencing screen 1 4 Conference Schedules screen System time 2 5 Call screen Status icons 3 6 Conference History screen Local IP address/Site number l To access the conferencing screen, press l To move section 1, 2, or 3 to the middle, press the left or right arrow key on the remote on the remote control. or control. A section moved to the middle can be operated on the remote control. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 23 HUAWEI DP300 Desktop Presence User Guide Menu Screen 5 Understanding the UI To access the menu screen, press on the remote control. The menu screen displayed, as shown in Figure 5-6. To select menu items, press the up and down arrow keys on the remote control. Figure 5-6 Menu Screen l To hide the option bar, press or on the remote control. To show the option bar, press on the remote control. l Select from the option bar and press on the remote control. On the Customize Option Bar screen that is displayed, you can move upward and downward, hide, or display icons on the option bar. You need to enter the password of the remote control administrator to access the Customize Option Bar screen. You can obtain the password from the remote control administrator. l Select Advanced from the option bar and press on the remote control. On the on the option bar. If the remote control administrator has selected Encryption Advanced screen that is displayed, you can configure the endpoint. By default, you do not need to enter any password to access the Advanced screen. You need to enter the password of the remote control administrator to access the Settings screen from the Advanced screen and advanced settings on the Advanced > Settings > Security > Password screen, you need to enter the password of the remote control administrator to access the Advanced screen on the option bar, but do not need to enter any password to access the Settings and screen. l If the password of the remote control administrator is empty, you can access all screens without entering any password. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 24 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference 6 Initiating a Conference You can answer a call, initiate a point-to-point or multipoint conference on the conferencing screen. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 25 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference 6.1 Initiating a Point-to-Point Conference You can initiate a point-to-point conference by placing a call to a remote site on the conferencing screen. Using the Name, Number, or IP Address of a Remote Site Step 1 Tap to display the Call screen. Step 2 In the text box, enter the name, IP address, or number of the site you want to call. Step 3 Tap
.
----End Using the Address Book List Step 1 Tap Step 2 From the address book list on the Call screen, select the site you want to call. to display the Call screen. Step 3 Tap
.
----End From the Conference History Screen The conference history contains the records of conferences your endpoint initiated or attended and sites your endpoint placed calls to or received calls from. Step 1 Tap Step 2 From the Conference History screen, select a conference. to display the Call screen. Step 3 Tap
.
----End to display the main menu. Tap Tap Book > Conference History. Then perform either of the following:
and choose Advanced > Settings > Address l To delete a conference, select next to the conference. l To save the sites involved in a conference to the address book, select conference. next to the l To edit a conference, tap the conference to access the edit site screen. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 26 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference 6.2 Initiating a Multipoint Conference You can initiate a multipoint conference using the MCU or built-in MCU. Background l MCU: As an indispensable component in a multipoint conference, the MCU is responsible for multiple functions, such as site access, video exchange, audio mixing, data processing, and signaling interaction. l Built-in MCU: With the built-in MCU feature, when initiating a conference, the DP300 can work independently, without involving the other components on the videoconferencing network in conference scheduling. A DP300 with the built-in MCU function can initiate a multipoint conference by implementing functions such as site access, video exchange, audio mixing, data processing, and signaling interaction. In this case, the DP300 functions as a mini MCU. To provide the built-in MCU function, the DP300 requires a specified license. Contact Huawei post-sales engineers to purchase the license. The DP300 built-in MCU supports the access from four HD video sites and three audio-
only sites simultaneously in a non-encrypted conference and the access from four HD video sites simultaneously in an encrypted conference. Initiating a Multipoint Conference Using the MCU NOTICE Before initiating a conference, add the participants to the address book and register the GK server on the DP300 web interface, then choose System Settings > Conference > Normal and set Multipoint call mode to Hold call or OFF. NOTE See related chapters in HUAWEI DP300 Desktop Presence V500R002C00 Administrator Guide to perform the following operations:
l Add participants to the address on the DP300 web interface by referring to section "Managing the Local Address Book". l Register the GK server by referring to section "Setting H.323 Parameters". l The default settings of the conference parameters apply to most multipoint conferences. If you have special requirements, you can set the conference parameters by referring to section "Creating a Temporary Conference". Step 1 Tap to display the Call screen. Step 2 From the Conference Schedules screen, select
. Step 3 Add sites by selecting any of the following options:
l All Sites: indicates the sites recorded in the local and network address books. If you select this option, choose the desired sites from the displayed site list or search the list for the desired sites. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 27 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference l Others: If you select this option, search for the desired sites by entering their IP addresses, names, or numbers when initiating a multipoint conference. Step 4 (Optional) Tap Advanced, set the conference parameters. Step 5 Tap Call to initiate a multipoint conference. l Tap View Selected to select sites and place calls to them. l Tap Schedule Conference to schedule a conference and specify its start time and duration.
----End Initiating a Multipoint Conference Using the Built-in MCU NOTICE Before initiating a multipoint conference using the built-in MCU, enable the built-in MCU function, that is, Tap Multipoint call mode to Built-in MCU or AUTO. and choose Advanced > Settings > Conference > Normal and set There are two methods for initiating a multipoint conference using the built-in MCU. One is the same as that described in Initiating a Multipoint Conference Using the MCU. The following describes the other method and assumes that you want to invite sites A, B, and C to a multipoint conference on a DP300 with a built-in MCU. Step 1 Tap Step 2 On the Call screen, select site A from the address book or enter the name, IP address, or number to display the Call screen. of site A in the text box. Step 3 Tap Step 4 Repeat Step 2 through Step 3 to call sites B and C in turn.
----End 6.3 Joining a Conference You can join a conference by answering a call or entering the conference access code. Answering a Call You join a conference after answering a call on the endpoint. You can configure the endpoint to answer a call automatically or manually by setting Answer Mode. By default, this parameter is set to Manual. The differences between the two answer modes are as follows:
l If you set Answer Mode to Answer call automatically and the endpoint is not in use during a conference, the endpoint automatically answers the call. l If Answer Mode is set, the endpoint displays a notification when receiving a call from a remote site. You can use the touchscreen to answer or reject the call. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 28 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference If the local site, for which the built-in MCU has been enabled, receives calls from several remote sites simultaneously, choose to answer one, several, or all calls from the call list. Joining a Conference by Entering the Conference Access Code Before joining a conference, obtain the conference access code and password from the site that initiates the conference. Step 1 Tap Step 2 In the text box, enter the access code of the conference. to access the conferencing screen. Step 3 Tap
. If the conference is password-protected, the DP300 plays an interactive voice response (IVR), asking you to enter the password. Tap the password input box to display the main menu at the bottom. Then tap
, enter the password, and press # to join the conference. If the conference is not password-protected, you join the conference automatically. NOTE If you enter a character incorrectly, tap clear button to clear the characters that have been entered and enter the password again.
----End 6.4 Using the Voice Dialing Function With voice dialing, you can initiate or join a conference by speaking a site or conference name. Prerequisites To enable the endpoint to correctly recognize a site or conference, pay attention to the following:
l Use standard pronunciation and avoid regional accents. l The content you speak must be the same as the name of the site you want to call or the conference you want to join. Voice dialing does not support searches by keywords or approximate string matching. l Voice dialing applies only to the following types of sites and conferences:
: indicates a single site defined in the address book. A site name can contain a maximum of 64 characters, excluding special characters such as @, #, and %.
: indicates an ongoing conference.
: indicates a favorite conference. Background After you speak the name of a site or conference, the endpoint searches the address book, favorite conference list, and ongoing conference list and initiates a call based on search results. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 29 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference The endpoint can recognize words, letters, digits, and combinations of words or letters with digits. Procedure Step 1 Tap
, and tap
. The Please speak. dialog box is displayed. Step 2 Speak the full name of a site or conference within 3 seconds. For example, if a site name is Beijing area, you must speak Beijing area to call the site. If you speak Beijing or area, the endpoint will not initiate a call to the site. Recognizing... is displayed. l If the endpoint finds only one matching record, it directly initiates a call. l If the endpoint finds two or more matching records, you must select one and Tap a call. to initiate
----End Example A site named Beijing area is newly defined on the endpoint. The conference schedules list includes a conference named Sales regular meeting in Beijing area and a conference named Beijing area. When you speak Beijing area to the endpoint, the newly defined site record and the two records in the conference schedules list are displayed. Select the desired record and Tap to initiate a call. If a site or conference name is a number, such as 9050, you can speak the digits 9, 0, 5, and 0 in turn or nine thousand and fifty to initiate a call. 6.5 Controlling a Conference In a multipoint conference, you can request chair control rights and manage video and audio of sites. Background Conference control functions supported in a multipoint conference initiated using the MCU (such as the VP9660) are different from those in a multipoint conference initiated using the built-in MCU, conference control functions of multipoint conference initiated using the MCU are described in Table 6-1, conference control functions of multipoint conference initiated using the built-in MCU are described in Table 6-2. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 30 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference Table 6-1 Conference control functions (Initiated Using the MCU) Chair Site Non-chair Site View Site, Call Site, Add site, Delete Site, Disconnect Site, Broadcast Site, End Conference, Set Continuous Presence, Mute/Unmute Speaker, Mute/Unmute MIC, Voice Activation, Lock Presentation, Extend Conference, Revoke Presentation, Discussion, Give Floor, Site Requesting Floor, Release Chair, and Control Recording Request Chair, Request Floor, View Site and Revoke Chair NOTE A site can use the revoke chair function only when it is the site that initiates a conference but not the chair site. Table 6-2 Conference control functions (Initiated Using the Built-in MCU) Chair Site Non-chair Site Release Chair, Add Site, Delete Site, End Conference, Conference Video Layout, and Control Recording Request Chair DP300 to Which the Built-in MCU Belongs Enable Chair control, Disable Chair control, Lock Conference, Conference Video Layout, End Conference, and Control Recording For details about how to use all conference control functions, see section "Controlling a Conference" in the HUAWEI DP300 Desktop Presence V500R002C00 Administrator Guide. User-defined conference control function items can be displayed on the remote control screen, rather than on the touchscreen. If you want to display more conference control function items on the remote control screen, choose Advanced > Settings > Display > Personalize > Select conference controls, select the conference control function items to be displayed on the Conference control screen, and select Save. NOTE The password of the administrator is required to access the Settings screen. You can obtain the password from the administrator. Accessing the Conference Control Screen In a multipoint conference, you can access the conference control screen in either of the following ways:
l Tap l Slide to the left or right to display the conference list window. On the top of the window,
, then tap
. tap the left or right arrow to display the conference control screen. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 31 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference On the conference control screen, presentation and local site video are displayed in panes. In a multipoint conference held by the MCU, continuous presence is also displayed on the conference control screen in panes. Click a video pane and select a conference control operation. The conference control function items are displayed at the bottom of the conference control screen. You can slide to the left or right to display more conference control function items. View Site Request Chair In a multipoint conference held by the MCU, you can view presentation and local site video in panes on the conference control screen. You can also view presentation, local or remote site video, or continuous presence in full-screen mode. Tap the content that you want to display in full-screen mode, and tap
. More conference control rights are available on the chair site than those available on a non-chair site. This function of requesting chair control is available to non-chair sites only and can be successfully implemented only when no chair site exists in the conference. Audio-only sites cannot request chair control rights. Step 1 Tap Request Chair on the Conference control screen. Step 2 Enter the chair password. Obtain the chair password from the SMC administrator or the site that initiates the conference.
----End Add Site After a conference starts, the chair site can still add sites into the conference. If a site is successfully added to the conference, the site becomes a participant in the conference. Step 1 Tap Add Site on the Conference control screen. Step 2 Select Add Site. l add all sites: add all sites from the All Sites list (address book). l add temporary sites.
----End Release Chair The chair site uses this function to release chair control rights. Other sites can request chair control rights only after chair control rights are released. Tap Release Chair on the Conference control screen. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 32 HUAWEI DP300 Desktop Presence User Guide Voice Activation 6 Initiating a Conference The voice activation function is used during ongoing discussions in the conference. The site with the loudest voice is viewed by the other sites in the conference. You can select the sensitivity based on experience after enabling the voice activation function. l The videoconferencing system sets a threshold based on the sensitivity selected. If the volume of one or multiple sites exceeds the threshold, the video of the site with the highest volume is broadcast. l If no site exceeds the threshold, the conference status remains unchanged. Disabling Voice Activation: Tap Voice Activation and select Disable. Extending a Conference If a conference is not likely to be complete by the scheduled time, the chair site can extend the conference using the Extend Conference function. Before extending a conference, you must ensure that the videoconferencing resources and your account balance are sufficient. Extend the conference by 30 minutes at most at a time. Step 1 Tap Extend Conference on the Conference control screen. Step 2 Set the extension time, and tap OK.
----End Discussion The chair site can enable the discussion function as required to cancel certain ongoing conference control operations. This Discussion function is used to cancel the following operations performed by the chair site:
l Broadcast site l Mute Speaker l Mute Microphone l Give floor The discussion function provides the following features:
l Audio: The microphones of all the sites are not muted and the sounds of all the sites are mixed and then broadcast to every site. l Video: The video viewed by each site remains unchanged and each site can view the video of any other site. Lock Presentation During a conference, the chair site can lock the presentation sharing right of a single site or the entire conference. NOTE Before using this function, ensure that the MCU and service software used with your DP300 support this function. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 33 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference l Locking site presentation: Tap the video pane of a site, and tap
. When the chair site locks the presentation rights of a site, only that site can share presentations. l Locking conference presentation: Tap Lock Conference. After the chair site locks the conference presentation for a conference, a site can share its presentation when no other site in the conference is doing so. After the site shares its presentation, all the other sites are not allowed to share presentation. l The chair site can unlock the presentation sharing right of a site or a conference. Revoke Presentation After the presentation token is revoked from the chair site, the presentation being shared stops. Tap Revoke Presentation on the Conference control screen. Request Floor If a non-chair site wants to speak during a conference, the site can request the floor from the chair site. The Request Floor operation is available when a chair site exists in the conference. After a site requests the floor, the request is submitted to the chair site. Then the chair site can determine whether to give the floor to the site. l If the chair site gives the floor to the site, the site is broadcast and the microphones of all the other non-chair sites are muted. l If the chair site does not give the floor to the site, the conference status remains unchanged. Sites Requesting Floor The chair site can use this function to view the sites that are currently requesting for the floor. During a conference, if a non-chair selects Request Floor, the site is added to the list of sites requesting for the floor. The chair site can select a site from the list to give the floor to the site. Then the site is broadcast and the microphones of all the other sites (except for the chair site) are muted. The list of sites requesting for the floor is cleared after the chair site gives floor to a site. Give Floor The chair site can give the floor to a site and mute all the other sites by performing the Give floor operation. If the chair site uses the Give floor function to give the floor to a site, the video and audio of this site are broadcast and the microphones of all the other sites except for the chair site are muted. The chair site taps the video pane of a site and tap are displayed. from the conference function items that To exit the Give floor mode, select Discussion on the chair site. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 34 HUAWEI DP300 Desktop Presence User Guide Broadcast Site 6 Initiating a Conference The chair site can broadcast any non-audio-only site, including the chair site itself, or broadcast multiple sites in turn. All the sites (except for the broadcasting site) are forced to view the broadcasting site. The chair site taps the video pane of a site and tap are displayed. from the conference function items that To stop broadcasting a site, perform Stop Broadcasting or Discussion operation. After the chair site stops broadcasting a site, all the sites in the conference can view any other site. Stop is available when there is a broadcasting site in the conference. Muting or Unmuting the Microphone After a chair site has muted the microphone of a site, the other sites in the conference cannot hear the site. To enable the site to be heard, unmute the microphone of the site. On the Conference control screen, select a site. Then you can mute or unmute the microphone of the site based on the following relevant status icons:
l l
: indicates that the microphone of the site is not muted. You can tap the icon to mute the microphone.
: indicates that the microphone of the site is muted. You can tap the icon to unmute the microphone. Mute/Unmute Speaker After a chair site has muted the speaker of a site, the site cannot hear the current conference. To enable the site to hear the conference, unmute the speaker. On the Conference control screen, select a site. Then you can mute or unmute the speaker of the site based on the following relevant status icons:
l l
: indicates that the speaker of the site is not muted. You can tap the icon to mute the speaker.
: indicates that the speaker of the site is muted. You can tap the icon to unmute the speaker. Continuous Presence The continuous presence function is used to display the videos of two or more sites on the same monitor simultaneously. The number of sites whose videos are displayed and the layout of the videos vary according to continuous presence modes. NOTE This function is available only when continuous presence resources have been reserved for the conference. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 35 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference Step 1 Tap MutiPicture on the Conference Control screen as the chair site, and tap continuous presence. to set You can also tap
>
to set continuous presence. Presentation and continuous presence are displayed on the screen. Step 2 Select the desired layout. Step 3 Tap the video of a site, and tap a pane of continuous presence. The site video is displayed in the pane. If a site already exists in the pane, the site will be displaced by the site you newly select. Step 4 Tap View to view continuous presence in full-screen mode. You can also tap Broadcast to broadcast continuous presence to all sites.
----End Conference Video Layout This function is used to set the view displayed to all sites. On the Conference control screen, tap Conference Video Layout and select the conference video layout. l Voice activated, full screen: The remote sites view, in full screen, the video of the site that generates the loudest volume. l Voice activated, in panes: The remote sites view continuous presence, with the main pane displaying the video of the site that generates the loudest volume. l Bisect: The remote sites view, in bisect mode, the videos of the other sites. The site that generates the louder volume is highlighted. A presentation will not be displayed in this layout. l Fixed site, full screen: The remote sites view, in full screen, the video of a specified site. To view a site in full screen, select it in the site list. l Fixed sites, in panes: The remote sites view continuous presence, with the main pane displaying the video of a specified site. To add a site to the main pane, select it in the site list. NOTE After you set this parameter, the viewed site views other sites in full screen or continuous presence mode. Disable Chair Control This function is used to disable chair control in a conference. If the chair site exists in the conference, the chair control rights of the site are revoked forcibly. On the Conference Control screen, tap Disable Chair Control and confirm as prompted. Enable Chair Control Other sites can request chair control rights only after chair control is enabled. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 36 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference On the Conference Control screen, tap Enable Chair Control and confirm as prompted. Lock Conference After the Lock Conference operation is performed, the DP300 whose built-in MCU is being used can call other endpoints to join the conference, but other endpoints cannot attend the conference by calling that DP300. To enable other endpoints to attend the conference by calling that DP300, perform the Unlock Conference operation. On the Conference Control screen, tap Lock Conference and confirm as prompted. Recording a Conference When a recording server is configured and the multipoint conference supports and has enabled network recording, the chair site can start or pause conference recording. NOTE To ensure rights of participants, read the instructions and suggestions for using recording products in the latest HUAWEI RSE6500 Security Maintenance before using the products. On the Conference Control screen, tap Control Recording to display the Control Recording dialog box and start recording the conference. on the main menu, and tap Tap start recording the conference. to display the Control Recording dialog box and This function is used to place a call to a site that is not present in the conference. The site joins the conference after answering the call. Tap the video pane of a site, and tap to call the site. NOTE If the conference is charged, the resources of the videoconferencing system and your account balance determine whether the called site can join the conference properly. To call all absent sites included in the conference site list into the conference, click Call All. Placing a Call Disconnect Site The chair site can disconnect a participating site from the conference. After the disconnection, the site exits the conference automatically. Step 1 On the Conference control screen, tap the video pane of a site. Step 2 Tap and confirm as prompted. After a site is disconnected, the site still belongs to the conference but is marked with
. The chair site can tap the site video, and tap to call the site again.
----End Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 37 HUAWEI DP300 Desktop Presence User Guide Delete Site 6 Initiating a Conference During a conference, the chair site can delete a site that has joined the conference or is not present in the conference. After being deleted, the site is not associated to the conference anymore and is not included in the site list. To enable the site to join the conference again, the chair site needs to add the site to the conference by performing the Add Site operation, and then the system will place a call to the site. Tap the video pane of a site, and tap to delete the site. End Conference If a conference is complete before the scheduled time, the chair site can end the conference in advance by selecting End Conference. During a conference, the chair site can tap End Conference on the Conference Control screen, and then select End Conference to end the conference immediately. 6.6 Using the Presentation Sharing Function With presentation sharing, you can connect a computer to your endpoint and share contents stored on the computer. Remote sites can view your video and the desktop contents of the computer. Prerequisites The endpoint has been connected to the presentation source. l Wired connection The video output port of the presentation source is connected to the DP300 VGA IN port using a VGA cable. l Air content sharing client 1. 2.
(Optional) In the address box, enter the endpoint IP address and press Enter.
(Optional) In the upper left corner of the Web login page, click Download Air Content Sharing Client and install the client as prompted. icon of the air content sharing client is displayed on the desktop when the The installation is complete. If this is the first time you are installing the air content sharing client, you must restart your computer before you can use it. 3. Double-click 4. Double-click the endpoint to connect, or enter the endpoint IP address and click
. 5. Connect. In the displayed dialog box, enter the password and click Connect. You can obtain the password from the administrator. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 38 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference NOTE Alternatively, ignore the dialog box and watch for the message An air content sharing source device requests to connect to your endpoint. Accept? that will be displayed on the DP300 touch panel UI. When the message is displayed, tap Accept. The client then successfully connects to the endpoint without any passwords. Procedure Tap and select Presentation shared. 6.7 Using the Text Camera In a conference, you can show the document on your conference table to the remote site. Pull out the text reflector. It pushes files at the conference table onto the local display. Then the files replace local video images to be displayed on the screen of the remote site. 6.8 Connecting the Bluetooth Headset The Bluetooth headset can be connected to the DP300. Then you can hear participants in remote sites from the Bluetooth headset. The recommended Bluetooth headset brands are Samsung, Jabra, and Plantronics. Step 1 Tap
>
>
to access the application window. Step 2 Tap to access the Bluetooth headset window. Step 3 Select Enable Bluetooth and tap to scan, match, and connect to the Bluetooth headset. After the Bluetooth headset is connected, its status icon corner of the touchscreen. is displayed in the upper right
----End 6.9 Connecting to the Wireless Microphone The DP300 can be connected to the wireless microphone VPM220W to enhance voice quality for conference sites. Prerequisites The Wi-Fi hotspot, DHCP server, and VPM220W have been enabled on the DP300 web interface. For details, see "Setting Wi-Fi Parameters" in the HUAWEI DP300 Desktop Presence V500R002C00 Administrator Guide. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 39 HUAWEI DP300 Desktop Presence User Guide Procedure 6 Initiating a Conference Step 1 Press the power button of the microphone to power it on. Step 2 Tap
>
>
to access the application window. Step 3 Tap
. The DP300 automatically scans the wireless microphone. Step 4 Tap and hold the button in the center of the microphone. If this is the first time the microphone is powered on or if the Wi-Fi settings have been changed, tap and hold the button in the center of the microphone for 3 seconds or more. Step 5 Confirm the settings as prompted.
----End 6.10 Adjusting the Volume at Your Site You can tap the volume adjustment button in the lower right corner of the display to adjust the sound heard by the local site. l Tap in the lower right corner of the display to decrease the volume. If the volume is adjusted to the lowest, the local speakers are muted. l Tap in the lower right corner of the display to increase the volume. NOTE Changing the volume affects only the sound you hear at your site. 6.11 Muting or Unmuting the Microphone at Your Site After you have muted the microphone at your site, the other sites in the conference cannot hear your site. To reverse that, unmute the site microphone. You can mute or unmute the microphone at your site in either of the following ways:
l Tap in the lower right corner of the display. l Tap on the main menu, and tap
. If the system comes with a VPM220W wireless microphone array, press the power button of the microphone to power it on. If this is the first time the microphone has been powered on or if the Wi-Fi settings have been changed, tap and hold the button in the center of the microphone for 3 or more seconds or more. In the displayed dialog box on the screen, select OK and tap OK. When the microphone is powered on, the indicator is on. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 40 HUAWEI DP300 Desktop Presence User Guide NOTE 6 Initiating a Conference The microphone referred to in the section is the local microphone. The microphone referred to in 6.5 Controlling a Conference is the microphone of any site in a conference. If the chair site mutes a site's microphone, other sites cannot hear that site until the chair site unmutes that site's microphone. 6.12 Selecting and Controlling a Camera Select local and remote video sources and control the local and remote cameras to obtain the desired view. NOTE When the DP300 serves as a remote site, its camera does not support Far-End Camera Control (FECC). That is, its camera cannot be controlled by other sites. 6.12.1 Selecting a Camera To control a local or remote camera, select the camera first. If the DP300 is not in a conference, you can select only local cameras. After the DP300 joins a conference, you can select both local and remote cameras. If an endpoint connects to more than one cameras locally, you can choose to view a local video on one display or view multiple local videos in multi-view mode on one display. Prerequisites Procedure l Ensure that Video Source Management has been enabled. For details, see Configuring Video Input in the HUAWEI DP300 Desktop Presence V500R002C00 Administrator Guide. l For details about video input and output capabilities and parameters, and the procedure for setting the multi-view mode, see Setting Video Parameters in the HUAWEI DP300 Desktop Presence V500R002C00 Administrator Guide. Step 1 Tap
, and tap to access the camera control screen. Step 2 Tap to switch between local and remote cameras. Step 3 Tap to select a local or remote camera or multi-view.
----End 6.12.2 Adjusting the Focal Length By adjusting the focal length of local and remote cameras, you can control the cameras to zoom in or out. Step 1 Tap and tap
. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 41 HUAWEI DP300 Desktop Presence User Guide NOTE 6 Initiating a Conference l Tap to toggle between local and remote cameras. The text in the upper left corner indicates the camera that is currently being controlled (local or remote). l You can control the local camera only on the local camera control screen. Similarly, to control a remote camera, you must switch to the remote camera control screen. l You can switch between the local camera control screen and remote camera control screen only in a conference. Step 2 Tap and adjust the focal length of local and remote cameras as required. Swipe and pinch on the touchscreen or adjust the focal length to zoom in and out on video images.
----End 6.12.3 Controlling the PTZ You can control pan, tilt, and zoom (PTZ) actions for a local or remote camera. Procedure Step 1 Tap and tap
. NOTE l Tap to toggle between local and remote cameras. The text in the upper left corner indicates the camera that is currently being controlled (local or remote). l You can control the local camera only on the local camera control screen. Similarly, to control a remote camera, you must switch to the remote camera control screen. l You can switch between the local camera control screen and remote camera control screen only in a conference. Step 2 On the camera control screen, perform any of the following:
l Tap
,
,
, or on the remote control to turn the camera lens. l Tap and tap to zoom in or to zoom out. NOTE On the camera control screen, slide up or down or slide to the left or right to adjust the lens direction.
----End Follow-up Procedure You can restore a local or remote camera to its default position as follows: Go to the camera control screen. Tap
. Then follow the onscreen instructions. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 42 HUAWEI DP300 Desktop Presence User Guide 6.12.4 Saving Camera Presets 6 Initiating a Conference Camera presets are camera positions you store ahead of time. Each camera preset stores the camera PTZ settings. You can easily control the camera by switching between its presets. If a camera supports PTZ functions, you can create and save a maximum of 6 remote camera presets. A camera preset remains valid until it is deleted or changed. NOTE l DP300 do not support preset-related operations on the local site. l When the remote site is also a DP300, the preset-related operations are unavailable. Table 6-3 lists camera preset specifications. Table 6-3 Camera preset specifications DP300 Remote Saving a Camera Preset Number of Camera Presets Whether Data Is Lost After Restart Dynamically adjustable, up to 6 Yes A camera preset stores the camera PTZ settings. If you select a preset number that has already been saved as another preset, the new camera preset replaces the exiting one. To save a camera preset:
Step 1 Tap Step 2 Adjust the remote camera. For details, see 6.12.2 Adjusting the Focal Length and 6.12.3 to access the camera control screen.
, and tap Controlling the PTZ. Step 3 Select Save Preset. Step 4 Select a number on the Save as Camera Preset screen to save the preset to the selected number. NOTE After a preset for a remote camera is saved, the present is displayed as an icon. For example, if you save a preset for a remote camera to number 1, is displayed.
----End Moving a Camera to a Preset If you have saved camera presets to the DP300, you can press a preset number to apply that preset to the camera. To move a camera to a preset:
Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 43 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference Step 1 Tap Step 2 Select Switch Preset.
, and tap to access the camera control screen. Step 3 Select a camera preset number and tap to apply that preset to the camera.
----End Deleting a Camera Preset To delete a camera preset, select the preset number and tap
. 6.13 Switching Between Screen Layouts By adjusting the screen layout, you can view multiple videos on the same display device. on the main menu to display the layout setting screen shown in Figure 6-1, and select Tap your desired layout. Figure 6-1 Screen layout example (using the main menu) If the local site has been connected to a presentation source and the remote site has joined the conference or has sent presentation successfully, pinch on the touchscreen to display the layout setting screen, as shown in Figure 6-2. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 44 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference Figure 6-2 Screen layout example (by pinch) Select a layout. The screen displays the panes defined by the layout. Double-tap a pane to display it in full-screen mode. Double-tap the full-screen pane to return to the layout setting screen. Then you can change the layout. To set a PiP layout, directly select one on the layout setting screen, or perform as follows:
Tap and hold the PiP video until transparent boxes are displayed in the other three corners of the touchscreen. Tap any other box to move the PiP video into it. Figure 6-1 and Figure 6-2 is for your reference. Icons displayed in the rectangle vary according to endpoint status. For example, the local presentation icon and the remote presentation icon are displayed only when the following conditions are met:
l A presentation source is connected to your site. When this happens, the icon for the local presentation is displayed. l Your site receives a presentation shared by a remote site. When this happens, the icon for the remote presentation is displayed. The icon for the local presentation disappears if the local presentation source is disconnected from the endpoint. The icon for the remote presentation disappears if the remote presentation sharing stops. 6.14 Holding a Call If you receive a call or want to call another site in a point-to-point conference, you can perform call hold operations. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 45 HUAWEI DP300 Desktop Presence User Guide Prerequisites 6 Initiating a Conference Procedure and choose Advanced > Settings > Conference > Normal and set Multipoint call Tap mode to Hold call. NOTE The password of the administrator is required to access the Settings screen. You can obtain the password from the administrator. Scenario 1: You are in a point-to-point conference with site B, and site C calls you. The dialog box shown in Figure 6-3 is displayed. Figure 6-3 Call handling dialog box 1 Table 6-4 Operations available in scenario 1 Press... Reject To... Reject the incoming call and continue the current point-to-point conference. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 46 HUAWEI DP300 Desktop Presence User Guide Press... To... 6 Initiating a Conference Accept &
Hold Active Answer the incoming call and place the current point-to-point conference on hold. NOTE After performing this operation, tap following operations:
l Resume the conference call placed on hold and place the active call on hold.
, and perform any of the
, then tap Tap the site marked by
. l Place the active call on hold. Tap the site marked by
. l Disconnect a site. Select the site to disconnect and tap
. Accept &
End Active Answer the incoming call and end the current point-to-point conference. Ignore Ignore the incoming call and close the call handling dialog box. Scenario 2: You are in a point-to-point conference with site B and call site C. The dialog box shown in Figure 6-4 is displayed. Figure 6-4 Call handling dialog box 2 Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 47 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference Table 6-5 Operations available in scenario 2 Press... Hold Active &
Call To... Place the current point-to-point conference on hold and call site C. NOTE After performing this operation, tap following operations:
l Resume the conference call placed on hold and place the active call on hold. and perform any of the
, then tap Tap the site marked by
. l Place the active call on hold. Tap the site marked by
. l Disconnect a site. Select the site to disconnect and tap
. Cancel Cancel calling site C. 6.15 Enabling the Do Not Disturb Function If you do not want to be disturbed by incoming calls, you can enable the Do Not Disturb function. After that, no incoming call will be received at your site, and remote sites will be notified that your site is busy when calling you. Step 1 Tap on the main menu. Step 2 Enable or disable the DND function. After the DND function is enabled, its status icon is displayed in the upper right corner of the touchscreen.
----End 6.16 Hiding the Local Video During a conference, you can hide the video of your site if you do not want the video to be seen by remote sites. When this function is enabled, the video of your site is displayed as a blue screen at remote sites. Step 1 Tap
>
>
to access the application window. Step 2 Tap to enable or disable the function of hiding the video of your site. After the function of hiding the video of your site is enabled, the video hiding status icon is displayed in the upper right corner of the touchscreen.
----End Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 48 HUAWEI DP300 Desktop Presence User Guide 6 Initiating a Conference 6.17 Ending or Exiting a Conference You can end or exit a conference. on the remote control and follow the onscreen instructions to end the conference or Tap exit the conference without interrupting the conference. l In a multipoint conference, if the local site is not the chair site or the site that initiates the on the remote control, without conference, you exit the conference when Tapping interrupting the conference. l In a multipoint conference, if the local site is the chair site or if the local site is the site that initiates the conference but not the chair site, you need to choose between End Conference and Exit Conference when Tapping on the remote control. End Conference: The conference ends. Exit Conference: You exit the conference without interrupting the conference. NOTE The End Conference operation described in 6.5 Controlling a Conference is a conference control operation. If you are the chair site, the conference ends when you perform the End Conference operation, and you do not need to choose between End Conference and Exit Conference as described in this section. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 49 HUAWEI DP300 Desktop Presence User Guide 7 Using the DP300 Display as the PC Monitor 7 Using the DP300 Display as the PC Monitor The DP300 display can be used as the PC monitor, on which you can answer calls to join conferences. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 50 HUAWEI DP300 Desktop Presence User Guide 7 Using the DP300 Display as the PC Monitor 7.1 Switching to the PC Mode After switching to the PC mode, the DP300 works like a PC. The DP300's display functions as the PC's monitor, and its loudspeaker functions as the PC's external sound box. If the DP300 works in videoconferencing mode, tap switch to the PC mode. in the right corner of the display to 7.2 Answering a Call In PC mode, the DP300 can answer calls to join conferences. NOTE on the main menu of touchscreen, choose Advanced > Settings > Conference > Normal, and Tap set the call answering mode. If the call answering mode is set to Manual, you need to manually determine whether to answer a call. Otherwise, the DP300 automatically answers the call. When receiving a call from a remote site, determine whether to answer the call as prompted. After answering the call, you join the conference. When the local site that uses the built-in MCU receives calls from several remote sites simultaneously, you can determine to answer or reject all the calls. You can also switch the local site to the video conference mode and choose to answer calls from some or all remote sites. 7.3 Holding a Call In PC mode, you can also place a call on hold. Prerequisites Procedure on the main menu of touchscreen, choose Advanced > Settings > Conference >
Tap Normal, and set Multipoint call mode to Hold call. The DP300 is in a point to point conference. When the local site receives a call from another remote site, you can place the active call on hold as prompted and answer the new call or directly reject the new call. The call hold function in PC mode works in the same way as that in the video conference mode. For the call hold procedure, see the "Scenario 1" part in 6.14 Holding a Call. 7.4 Adjusting the Video Position of a Remote Site After joining a conference, you can adjust the video position of a remote site. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 51 HUAWEI DP300 Desktop Presence User Guide Prerequisites 7 Using the DP300 Display as the PC Monitor You can adjust the video position of a remote site in a conference only after enabling the Display PiP window in PC mode function before the conference starts. To enable the Display PiP window in PC mode function, proceed as follows:
on the touchscreen, choose Advanced > Settings > Conference > Advanced, and Tap select Display PiP window in PC mode. After you join a conference, the remote site is displayed in the PiP window (in the lower right corner of the display by default). Tap and hold the PiP video until transparent boxes are displayed in the other three corners of the display. Tap any other box to move the video of the remote site into it. Procedure Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 52 HUAWEI DP300 Desktop Presence User Guide A Glossary A Glossary Numerics 2 x Common Intermediate Format
(2CIF) 2 x Source Input Format (2SIF) 2CIF 2SIF 4 x Common Intermediate Format
(4CIF) 4 x Source Input Format (4SIF) 4CIF 4SIF B broadcast continuous presence built-in MCU C CIF captions A video format with a resolution of 352 x 576 pixels and using progressive scanning. A video format with a resolution of 352 480 pixels and using progressive scanning. See 2 x Common Intermediate Format. See 2 x Source Input Format. A video resolution of 704 x 576 pixels. A video format with a resolution of 704 480 pixels and using progressive scanning. See 4 x Common Intermediate Format. See 4 x Source Input Format. To force the participants in a conference to view the continuous presence set in the conference. A built-in unit of an endpoint, by using the built-in MCU, the endpoint can hold a multipoint conference that supports multiple functions, such as site access, video exchange, audio mixing, data processing, and signaling interaction. Common Intermediate Format Text information that appear on video. During a conference, a site can add captions to the video sent by the local site. Users can add captions to the top, middle, and bottom areas of the screen. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 53 HUAWEI DP300 Desktop Presence User Guide A Glossary chair site contacts D DIP switch G G.711 G.722 G.728 H H.239 H.263 H.264 HD HDMI I IP initiate a multipoint conference M MCU multipoint call multipoint control unit
(MCU) P PC PIP A site that has chair control rights. Users can save the information about the IP address, number, type, and bandwidth of a remote site to a contact. dual in-line package switch Audio codec standard (A-law or U-law) that uses pulse code modulation (PCM). Its data rate is 64 kbit/s. Audio codec standard that uses adaptive differential pulse-code modulation (ADPCM). Its data rate is 48 kbit/s, 56 kbit/s, or 64 kbit/s. Audio codec standard that uses low-delay code excited linear prediction (LD-CELP). Its data rate is 16 kbit/s. A standard recommended by ITU-T. It enables a video conference to have simultaneous transmission of both video and data content (for example, computer desktop). A video codec standard for video conferences at low rates. Five formats are available, SQCIF, QCIF, CIF, 4CIF, and 16CIF. Compared with H.263, H.264 can provide the same-quality video at half of the bit rate, with strong error resilience characteristics. high definition high definition multimedia interface Internet Protocol To initiate a multipoint conference by making calls from the video terminal or by using the Multipoint Control Unit (MCU) or the resource manager of the videoconferencing system. A multipoint conference contains at least two sites. See multipoint control unit. A site makes calls to multiple sites, to hold a conference that has multiple participants. Data connection equipment used in a videoconferencing system. An MCU is used for terminal access, video exchange, audio mixing, data processing, and signaling exchange. personal computer See Picture in Picture. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 54 HUAWEI DP300 Desktop Presence User Guide A Glossary PPPoE Picture in Picture (PIP) The Picture in Picture (PIP) service enables users to view an additional video in an Point-to-Point Protocol over Ethernet point-to-point call power off power on presentation overlay window. A site makes a call to another site, to hold a conference that has two participants. An operation that switches off devices during upgrade or expansion. To start up a computer; to begin a cold boot procedure; to turn on the power During a conference, the local site shares the content input from a computer with remote sites, such as an excel file, a diagram, or slides. See quality of service. Q QoS quality of service (QoS) A commonly-used performance indicator of a telecommunication system or channel. Depending on the specific system and service, it may relate to jitter, delay, packet loss ratio, bit error ratio, and signal-to-noise ratio. It functions to measure the quality of the transmission system and the effectiveness of the services, as well as the capability of a service provider to meet the demands of users. S SIF SIP SSH Secure Shell (SSH) streaming media support T telepresence two-stage dialing Source Input Format Session Initiation Protocol See Secure Shell. A set of standards and an associated network protocol that allows establishing a secure channel between a local and a remote computer. A feature to protect information and provide powerful authentication function for a network when a user logs in to the network through an insecure network. It prevents IP addresses from being deceived and simple passwords from being captured. The media by which content is transmitted continuously with the streaming method in real time. Streaming media ensure high-quality playback effects at low bandwidth by integrating with the following technologies: data collection, data compression, encoding, storage, transmission, terminal playback, and network communication. A frame used to support and fix a cabinet on the ESD floor. The support raises a cabinet above floor level, allowing cable access from underneath the cabinet. The Huawei telepresence system provides users a comfortable videoconferencing environment in which they can have true-to-life and face to face remote conferences. An operation that is performed when an extension number must be dialed during the process of making a call, forwarding a call, and initiating external appeal. U UI user interface Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 55 HUAWEI DP300 Desktop Presence User Guide A Glossary V VGA W Wi-Fi Wireless Fidelity (Wi-
Fi) X XGA variable gain amplifier See Wireless Fidelity. A short-distant wireless transmission technology. It enables wireless access to the Internet within a range of hundreds of feet wide. Extended Graphics Array Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 56
1 2 | User Manual Security Maintenance | Users Manual | 1000.71 KiB | May 11 2015 / December 11 2015 |
HUAWEI DP300 Desktop Presence V500R002C00 Security Maintenance Issue Date 01 2015-09-15 HUAWEI TECHNOLOGIES CO., LTD. Copyright Huawei Technologies Co., Ltd. 2015. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders. Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied. The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied. Huawei Technologies Co., Ltd. Address:
Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website:
http://e.huawei.com Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. i HUAWEI DP300 Desktop Presence Security Maintenance About This Document About This Document Overview This document introduces security maintenance operations of HUAWEI DP300 desktop presence (DP300 or endpoint for short). Before you use the product, refer to the product vendor for version mapping information and to confirm compatibility with other videoconferencing equipment. Intended Audience This document is intended for:
l Technical support engineers l Maintenance engineers Symbol Conventions The symbols that may be found in this document are defined as follows:
Symbol Description Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results. NOTICE is used to address practices not related to personal injury. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. ii HUAWEI DP300 Desktop Presence Security Maintenance About This Document Symbol Description Calls attention to important information, best practices and tips. NOTE is used to address information not related to personal injury, equipment damage, and environment deterioration. Related Documents Document Title Description Document Location Access http://e.huawei.com and choose Support >
Product Support > UC&C
> Telepresence and Videoconferencing >
Telepresence Endpoints >
Desktop Device. HUAWEI DP300 Desktop Presence V500R002C00 Quick Installation Guide HUAWEI DP300 Desktop Presence V500R002C00 Quick Start Guide HUAWEI DP300 Desktop Presence V500R002C00 User Guide Describes the packaged items and provides guidance for quick installation, and common configuration. Describes the touchscreen and the remote controlled UI, and provides quick instructions in commonly-
used endpoint functions. Describes the methods for operating the endpoint. HUAWEI DP300 Desktop Presence V500R002C00 Administrator Guide Describes how to configure, manage, and troubleshooting the endpoint. HUAWEI DP300 Desktop Presence V500R002C00 Command Reference HUAWEI DP300 Desktop Presence V500R002C00 Communication Matrix Describes the functions, parameters, formats, usage guidelines, and examples of all endpoint commands. Describes the ports, protocols, IP addresses, and authentication modes for the communication of the endpoint. Change History Changes between document issues are cumulative. The latest document issue contains all the changes made in earlier issues. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. iii HUAWEI DP300 Desktop Presence Security Maintenance Issue 01 (2015-09-15) This issue is used for first office application (FOA). About This Document Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. iv HUAWEI DP300 Desktop Presence Security Maintenance Contents Contents About This Document.....................................................................................................................ii 1 Overview.........................................................................................................................................1 1.1 Purpose of Security Maintenance...................................................................................................................................1 1.2 What Is Layered Security Maintenance..........................................................................................................................1 2 Application Layer Security..........................................................................................................3 2.1 Setting the Interaction Mode..........................................................................................................................................3 2.2 Application Layer Account List.....................................................................................................................................3 2.2.1 Administrator Password for the Display.....................................................................................................................3 2.2.2 Web Management Account.........................................................................................................................................4 2.2.3 API Account................................................................................................................................................................5 2.2.4 SSH and Telnet Login.................................................................................................................................................6 2.2.5 Serial Port Account......................................................................................................................................................7 2.2.6 Upgrade Password.......................................................................................................................................................8 2.2.7 Air Content Sharing Password....................................................................................................................................8 2.2.8 Network Diagnostics Tool Account............................................................................................................................9 2.2.9 Information Required for Connecting to the Videoconferencing Network Management System..............................9 2.3 Restoring Systems to Default Settings.........................................................................................................................11 2.4 SiteCall Security...........................................................................................................................................................11 2.5 Configuring Encryption................................................................................................................................................12 2.6 Web Management Users...............................................................................................................................................13 2.6.1 Logging In to the Web Interface................................................................................................................................13 2.6.2 Changing the Password.............................................................................................................................................14 2.7 Web Access Control.....................................................................................................................................................14 2.8 SSH Access Control.....................................................................................................................................................15 2.8.1 Enabling SSH or Telnet.............................................................................................................................................15 2.8.2 User Login.................................................................................................................................................................15 2.8.3 Logging In Using the SSH Public Key......................................................................................................................16 2.9 Viewing Logs...............................................................................................................................................................20 2.10 Enabling FTPS............................................................................................................................................................20 2.11 Configuring an FTPS Server......................................................................................................................................20 2.12 Video Monitoring.......................................................................................................................................................23 2.12.1 Enabling Video Monitoring.....................................................................................................................................23 Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. v HUAWEI DP300 Desktop Presence Security Maintenance Contents 2.12.2 Taking Picture..........................................................................................................................................................24 2.13 Upgrading Using the Mini System.............................................................................................................................24 2.13.1 Preparing for the Upgrade.......................................................................................................................................24 2.13.2 Performing an Upgrade...........................................................................................................................................24 2.14 U-Boot Operations......................................................................................................................................................25 2.15 Verifying a Digital Signature.....................................................................................................................................26 2.16 Importing a Certificate................................................................................................................................................27 2.17 Importing Web Certificates........................................................................................................................................28 2.18 Importing and Exporting Settings...............................................................................................................................28 3 System Layer Security................................................................................................................30 4 Network Layer Security..............................................................................................................31 5 Management Layer Security......................................................................................................33 5.1 Principles of System Security Maintenance.................................................................................................................34 5.1.1 Account Management................................................................................................................................................34 5.1.2 Permission Management............................................................................................................................................34 5.1.3 Auditing Principles....................................................................................................................................................34 5.2 Guidelines for Password Security Maintenance...........................................................................................................34 5.3 Logs Maintenance Recommendations..........................................................................................................................34 5.3.1 Checking Logs Regularly..........................................................................................................................................34 5.3.2 Backing Up Logs Regularly......................................................................................................................................35 5.4 Guidelines on Signaling Diagnostics............................................................................................................................35 5.5 Security Evaluation Recommendations........................................................................................................................35 5.6 Backup Recommendations...........................................................................................................................................35 5.7 Defects Feedback Recommendations...........................................................................................................................35 5.8 Common Measures Against Attacks............................................................................................................................36 5.9 Security Emergency Response Mechanism..................................................................................................................36 5.10 Security Emergency Response Email Address...........................................................................................................36 A Appendix......................................................................................................................................37 B Default Settings...........................................................................................................................38 Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. vi HUAWEI DP300 Desktop Presence Security Maintenance 1 Overview 1 Overview 1.1 Purpose of Security Maintenance Now application systems face severe security threats. Once problems occur, business might be disturbed, profits reduced, or even systems break down. Users must build up and maintain the application system security from different layers, and discover and solve potential threats in advance. Besides, considering the endless emergence of safety threats, a mere dependence on technology can hardly ensure the application system security. Users must build up a safety management system based on security maintenance suggestions and problems they found during the use of the endpoint to ensure a smooth and safe operation of the endpoint. 1.2 What Is Layered Security Maintenance According to the target and purpose of security maintenance, maintenance personnel must safeguard the service system from different layers. Application Layer Security maintenance of the application layer is to protect the and its web management system so that they can provide services to users with a smooth operation. System Layer Security maintenance of the system layer is to ensure a smooth operation of the operating system, which can support the operation of application software. Network Layer Security maintenance of the network layer is to ensure that network devices, such as the switch, router, and firewall, function properly and that security strategies are implemented at the network layer. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 1 HUAWEI DP300 Desktop Presence Security Maintenance Management Layer 1 Overview Security maintenance of the management layer is to strengthen people's management and avoid threats. Maintenance from the management layer involves the maintenance operations at all preceding layers. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 2 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security 2 Application Layer Security 2.1 Setting the Interaction Mode in the lower right corner to switch between the PC mode and On the DP300 display, tap videoconferencing mode. In PC mode, the DP300 display can be used as the PC monitor, on which you can answer calls to join conferences. In videoconferencing mode, the DP300 display functions as a platform for users to interact with the videoconferencing system using the touchscreen or remote control. l Touchscreen (default): Perform operations on the screen by touches, such as tap and slide. In this case, the DP300 display is called touchscreen. l Remote control: Perform operations on the screen using the remote control. In this case, the DP300 display is called remote control screen. To set the interaction mode, perform the following steps:
l On the touchscreen, tap mode.
, choose Advanced > Settings > General, and set Control l On the remote control screen, choose Advanced > Settings > General, and set Control mode. l On the web interface, choose System Settings > General, and set Control mode. 2.2 Application Layer Account List 2.2.1 Administrator Password for the Display The default administrator password for logging in to the display is 12345678. To improve device security, set a password at your first login and regularly change the password afterwards. To enhance user experience, the administrator password can be digit-only or empty. NOTE It is recommended that you set a complex password. A simple or empty password brings security risks. To set the administrator password for logging in to the display, perform the following steps:
Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 3 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security and choose Advanced > Settings > Security > Password. l On the touchscreen, tap l On the remote control screen, choose Advanced > Settings > Security > Password, and set the password. l On the web interface, choose System Settings > Security > GUI, and set the password. When using the administrator password for logging in to the display, note that:
l On the touchscreen, the administrator password is required for accessing the Settings screen. On the remote control screen, the administrator password is required for customizing the option bar. l Standard users: By default, they can directly access Advanced but must enter the administrator password to access the Settings screen under Advanced and customize the option bar. (The administrator password can be obtained from the administrator.) l If the administrator select Encryption advanced settings, standard users can directly access Settings but must enter the administrator password to access the Advanced menu and customize the option bar. If the administrator password is set to null, no password is required for accessing any menu. 2.2.2 Web Management Account The DP300 supports a maximum of 10 concurrent logins to the web interface, and controls user permissions by setting permission levels. Table 2-1 describes the web management account. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 4 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Table 2-1 Web management account Account Name Default Password admin Change_Me Description Remarks This account is the default account with the highest permission and cannot be deleted. For details about account levels, see section Web Management Users. To ensure account security, you are advised to change the password at the first login and regularly change the password afterward. To change the password:
l On the touchscreen, tap and choose Advanced > Settings >
Security > Web Login. l On the remote controlled UI, choose Advanced > Settings >
Security > Web Login. l On the web interface, choose System Settings > General >
Personal. To change the Administrator name, and choose you can tap Advanced > Settings > Security >
Web Login from the touchscreen. To change the Administrator name, you can choose Advanced > Settings
> Security > Web Login from the remote controlled UI. NOTE The web management account has the permission of exporting the address book, exporting logs or exporting settings. Keep the account safe to prevent disclosure of personal information. If the number of user attempts to log in to the web interface reaches a predefined number, the user account will be locked and cannot be used for login until the locking duration ends. To set the maximum number of user login attempts and locking duration, perform the following operations:
On the web interface, choose System Settings > Security > Web Login. On the displayed screen, set Maximum login attempts and Lock time. 2.2.3 API Account The API account is required for a third party (for example, a touch panel) to log in to the DP300, or for the SMC2.0 to to add a manageable site. Table 2-2 describes the API account. Table 2-2 describes the touch panel account. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 5 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Table 2-2 API account Account Name Default Password Description Remarks Change_Me The account is required for a third party (for example, a touch panel) to log in to the DP300, or for the SMC2.0 to to add a manageable site. This account is the default account. To change the name: On the web interface, choose System Settings
> General > Personal > Password of API user. To ensure account security, you are advised to change the password at the first login and regularly change the password afterward. For details about how to change the password, see section 2.6.2 Changing the Password. api 2.2.4 SSH and Telnet Login The DP300 supports the Telnet login and Security Shell (SSH) login. Telnet is an insecure protocol. SSH is a cybersecurity protocol for remote access using the encryption and authentication mechanism in an insecure cyber environment. During SSH login, all user data are encrypted. To ensure the security, you are advised to use the SSH login. l You can log in to the DP300 through port 23 using Telnet. Telnet login is set to Do not allow by default. Telnet is an insecure communication protocol. You are advised to disable it. If you want to log in using Telnet, see section 2.8.1 Enabling SSH or Telnet. l You can log in to the DP300 through port 22 using SSH. SSH is set to Do not allow by default. If you want to log in using SSH, see section 2.8.1 Enabling SSH or Telnet. SSH and Telnet Login Under the Normal System The normal system supports SSH and Telnet logins. Table 2-3 describes the account names and passwords used for SSH and Telnet logins. Table 2-3 SSH and Telnet login accounts Account Name Default Password debug Change_Me Description Remarks Administrator account with the highest permission for system debugging. This is a special account and not for common users. admin Change_Me Common user account with lower permission than the debug account.
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Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 6 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Account Name Default Password user Change_Me Description Remarks Common user account with lower permission than the admin account.
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apiuser Change_Me Special account with lower permission than the user account. This is a special account and not for common users. test Change_Me Dedicated account for testing with lower permission than the user account.
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NOTE l To secure your account, it is recommended that you change the password upon the first login and regularly change the password afterwards. l After you log in using the debug account, you can run the command mnt debug setpwd [name] to change other accounts' passwords. Telnet Login Under the Mini System The mini system supports Telnet logins only. The login account and default password are described in Table 2-4. Table 2-4 Telnet login account Account Name Default Password debug Change_Me Description Remarks Administrator account for system debugging To ensure account security, change the password at the first login and regularly change the password afterward. For details about how to change the password and use the debug commands, see the HUAWEI DP300 Desktop Presence V500R002C00 Command Reference. 2.2.5 Serial Port Account The DP300 allows for logins using serial ports to commission applications and locate faults. The serial port account and default password are described in Table 2-5. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 7 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Table 2-5 Serial port account Account Name Default Password root Change_Me Description Remarks This account is used for a computer to log in to the DP300 through serial ports. To secure your account, it is recommended that you change the password upon the first login and regularly change the password afterwards. To change the password, run the passwd command. 2.2.6 Upgrade Password To upgrade the DP300 under the normal system with the upgrade tool, you must enter the upgrade password. By default, the upgrade password is Change_Me. You are advised to change the password at the first login and regularly change the password afterward:
l Touchscreen: Tap password. and choose Advanced > Settings > Security > Upgrade l On the remote controlled UI, choose Advanced > Settings > Security > Upgrade password. l On the web interface, choose System Settings > Security > Upgrade password. 2.2.7 Air Content Sharing Password The air content sharing password is used by an air content sharing client to connect to the DP300. Users can download the air content sharing client from the DP300 web interface. After the air content sharing client successfully connects to the DP300, users can connect the DP300 to presentation sources and share presentations without the use of any physical ports. The default air content sharing password is Change_Me. You are advised to change the password at the first login and regularly change the password afterward:
l Touchscreen: Tap Sharing. and choose Advanced > Settings > Security > Air Content l On the remote controlled UI, choose Advanced > Settings > Security > Air Content Sharing. l On the web interface, choose System Settings > Security > Air Content Sharing. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 8 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security 2.2.8 Network Diagnostics Tool Account After the network diagnostics function is enabled, the network diagnostics tool can use the H. 323 call port, RAS source port, RAS destination port, or SIP call port to diagnose the DP300. Table 2-6 describes the network diagnostics tool account. Table 2-6 Network diagnostics tool account description Account Name Default Password admin Change_Me Description Remarks Specify the account name and password that the network diagnostics tool uses for authentication when attempting to communicate with the DP300. To ensure account security, you are advised to change the password at the first login and regularly change the password afterward. On the web interface, choose System Settings > Network > Network diagnostics, enable Network diagnostics, and change the values of Diagnostics tool user name and Diagnostics tool password. 2.2.9 Information Required for Connecting to the Videoconferencing Network Management System The DP300 communicates with and is remotely managed by the videoconferencing network management system using SNMP. The videoconferencing network management system implements the following:
l Configures DP300 settings, including the H.323 and SIP. l Queries DP300 status. l Checks DP300 alarms. l Backs up and restores DP300 settings. l Upgrades the DP300 online. To remotely manage the DP300 from the videoconferencing network management system, log in to the web interface of the DP300, choose System Settings > Network > SNMP Settings, and set SNMP parameters, as shown in Table 2-7. When the videoconferencing network management system connects to the DP300 through SNMP V2, configure required SNMP V2 information. When the videoconferencing network management system connects to the DP300 through SNMP V3, configure the SNMP V3 account, password, and protocol. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 9 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Table 2-7 Information required for connecting to the videoconferencing network management system Parameter SNMP V2 Get commun ity name Default Setting Change_Pub lic Set commun ity name Change_Pri vate Change_Me Trap commun ity name SNMP V3 User name v3user SHA Authenti cation protocol Description Remarks Specifies the credential that the videoconferenc-
ing network management server uses to obtain DP300 settings. Specifies the credential that the videoconferenc-
ing network management server uses to specify DP300 settings. Specifies the credential that the DP300 uses to report alarms to the videoconferenc-
ing network management server. Specifies the user name for connecting your DP300 to the videoconferenc-
ing network management system through SNMPv3. Specify the authentication mode and password for connecting the videoconferenc-
ing network The parameter settings must be the same as those in the videoconferencing network management system. Set these parameters when Enable SNMP is set to Enable and SNMPv2 to Enable. The parameter setting must be the same as that in the videoconferencing network management system. The parameter settings must be the same as those in the videoconferencing network management system. When the videoconferencing network management system Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 10 HUAWEI DP300 Desktop Presence Security Maintenance Parameter Authenti cation passwor d Encrypti on protocol Encrypti on passwor d NOTE Default Setting Change_Me AES Change_Me 2 Application Layer Security Description Remarks attempts to connect to your DP300, Authentication protocol and New password set on your DP300 are required. The parameter settings must be the same as those in the videoconferencing network management system. management system to your DP300. Specify the encryption protocol and password for connecting the videoconferenc-
ing network management system to your DP300. l To secure your account, it is recommended that you change the password upon the first login and regularly change the password afterwards. The password you set on the DP300 must be the same as that set in the videoconferencing network management system. l For details about how to set SNMP parameters, see the HUAWEI DP300 Desktop Presence V500R002C00 Administrator Guide. 2.3 Restoring Systems to Default Settings If you forget the passwords of the normal or mini system, restore the system (including the passwords) to its default settings. l Normal system Restores the DP300 to its default settings, if you press and hold the RESET button for 10 seconds or more when the DP300 is operating properly. NOTE Place the DP300 face down on the desktop, and open its rear cover. Then you can view the interfaces on the rear panel. The RESET button is located at the second position on the left of the rear panel. l Mini System 1. Press and hold the RESET button for 10 seconds or more when the DP300 is starting. The DP300 enters the mini system. In mini system, press and hold the RESET button for 10 seconds or more to restore the Telnet login password to its default settings. 2. 2.4 SiteCall Security Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 11 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security The DP300 uses Hypertext Transfer Protocol Secure (HTTPS) mode to upload the multipoint conference information and supports Transmission Control Protocol (TCP) mode when a multipoint conference is initiated. If HTTPS mode is disabled, the DP300 uses the insecure TCP mode. You are advised to use HTTPS mode for better communication security. If HTTPS mode is enabled, you are advised to enable Multipoint conference authentication. Enable HTTPS mode and Multipoint conference authentication. l On the touchscreen, tap and choose Advanced > Settings > Network > IP > H. 323, and then select HTTPS mode and Multipoint conference authentication. l On the remote controlled UI, choose Advanced > Settings > Network > IP > H.323, and select HTTPS mode and Multipoint conference authentication. l On the web interface, choose System Settings > Network > H.323/SIP Settings, and set HTTPS mode and Multipoint conference authentication to Enable. 2.5 Configuring Encryption You can enable encryption to improve video communication security. Background On an IP network that is neither quality-guaranteed nor secure, encryption can be used to increase the video communication security, though it may affect the call rate. Both parties in communication must support encryption, including H.235 encryption and Secure Real-time Transport Protocol (SRTP) encryption. To improve communication security, you are advised to enable encryption. Before initiating a Session Initiation Protocol (SIP) encrypted conference, you are advised to enable encryption and Transport Layer Security (TLS) registration to improve communication security. Procedure To configure encryption on the touchscreen:
1. and choose Advanced > Settings > Security > Encryption, and then select one Tap of the following options:
l Disable: No stream is encrypted. l Enable: Streams are forced to be encrypted. If you select this option, your DP300 can attend encrypted conferences only. To improve communication security, select this option. l Maximum interconnectivity: Streams are encrypted only when a call is set up. If you select this option for the local site and encryption is disabled at a remote site, the conference between the local and remote sites is not encrypted. 2. Select Save. To configure encryption on the remote controlled UI:
Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 12 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security 1. Choose Advanced > Settings > Security > Encryption and select one of the following options:
l Disable: No stream is encrypted. l Enable: Streams are forced to be encrypted. If you select this option, your DP300 can attend encrypted conferences only. To improve communication security, select this option. l Maximum interconnectivity: Streams are encrypted only when a call is set up. If you select this option for the local site and encryption is disabled at a remote site, the conference between the local and remote sites is not encrypted. 2. Select Save. To configure encryption on the web interface:
1. 2. Log in to the web interface, choose System Settings > Security > Encryption and configure the encryption mechanism. Select Save. 2.6 Web Management Users The web interface of the DP300 supports two types of users: administrators and common users. l Administrators: Administrators have all permissions to the web interface. NOTE Administrators can modify accounts and passwords of common users, as well as system configuration operations. l Common users: They have some permissions on the web interface and can configure only personal settings but not system settings. 2.6.1 Logging In to the Web Interface The DP300 supports logins in HTTP and HTTPS modes. HTTPS mode, which is more secure, is used by default. If you use HTTP to log in to the web interface of the DP300, the system automatically switches to the HTTPS mode. Step 1 Open a browser on the computer. In the address box, enter the IP address, such as https://
192.168.1.1. Step 2 Press Enter. The login page is displayed, as shown in Figure 2-1. NOTE If the security certificate is invalid, click Continue to this website to resume the login. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 13 HUAWEI DP300 Desktop Presence Security Maintenance Figure 2-1 Web login page 2 Application Layer Security Step 3 Enter the user name and password. Select a language. Step 4 Click Log In, or press Enter. NOTE To ensure data security, after accessing the web interface, close the browser and delete browser caches.
----End 2.6.2 Changing the Password On the web interface, you can change the passwords for the web management account, common user accountand API account as follows:
Step 1 Choose System Settings > General > Personal. Step 2 Change the account password. The password can contain 8 to 32 characters and must include at least two of the following:
uppercase letter, lowercase letter, digit, or special character. Step 3 Click Save.
----End 2.7 Web Access Control The DP300 adopts HTTPS mode, which is the secure version of Hypertext Transfer Protocol
(HTTP). Following are methods to control the web access:
l Support the user to submit the log out application. When you have logged in to the web interface, you can click Exit in the upper right. The login interface is displayed. l You are allowed to use the touchscreen to control web login. To disable web login, choose Advanced > Settings > Secured > Web Login on the touchscreen and deselect Web Login. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 14 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security l You are allowed to use the remote control to control web login. To disable web login, choose Advanced > Settings > Secured > Web Login on the remote control and deselect Web Login. l The supports a maximum of 10 concurrent logins to the web interface. 2.8 SSH Access Control During remote access and data transmission, SSH commands can be run to create an encrypted channel between the application layer and client. 2.8.1 Enabling SSH or Telnet Use either of the following ways to enable SSH or Telnet. l On the touchscreen, tap and choose Advanced > Settings > Security > SSH/
Telnet, and then select SSH or Telnet. l On the remote controlled UI, choose Advanced > Settings > Security > SSH/Telnet, and select SSH or Telnet. l On the web interface, choose System Settings > Security > SSH/Telnet, and set SSH or Telnet to Enable. Telnet is an insecure communication protocol. You are advised to disable it. 2.8.2 User Login Following describes SSH access control methods using the PuTTY as an example. NOTE PuTTY is a login application for remote login across different platforms. It can be obtained from Huawei Unified Communications and Collaboration (UC&C) Security Center by Huawei technical support or downloaded from the Internet. Use PuTTY 0.63 or a later version. Step 1 Run PuTTY on your computer. The PuTTY Configuration dialog box is displayed, as shown in Figure 2-2. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 15 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Figure 2-2 PuTTY Configuration dialog box Step 2 In Host Name (or IP address), enter the IP address, such as 10.10.10.1. Step 3 Select SSH for Protocol. Use the default value for Port. Step 4 Click Open. The login interface is displayed. Step 5 Enter the user name and password and run the commands. For details, see the HUAWEI DP300 Desktop Presence V500R002C00 Command Reference. NOTE The default administrator account of Telnet and SSH is debug and the password is Change_Me by default.
----End 2.8.3 Logging In Using the SSH Public Key To secure and simplify SSH login, use the SSH public key to log in to the DP300. NOTE Before logging in to the DP300 using the SSH public key, ensure that SSH has been enabled. For details, see 2.8.1 Enabling SSH or Telnet. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 16 HUAWEI DP300 Desktop Presence Security Maintenance Creating An SSH Private-Public Key Pair 2 Application Layer Security Create a SSH private-public key pair and associate the private-public key pair with the local computer or server. Step 1 Log in to the Linux operating system, run the ssh-keygen command in any CLI, and press Enter. Step 2 Enter the name (for example, DP300) of the SSH private-public key pair as prompted and press Enter. The SSH public key DP300.pub and SSH private key DP300 are created. Step 3 Go to the directory where DP300.pub and DP300 are created and copy them to the local computer or server.
----End Importing the SSH Public Key Import the SSH public key using the DP300 web interface. Step 1 Choose System Settings > Installation. The Installation page is displayed. Step 2 Click Import SSH Public Key. The Import SSH Public Key dialog box is displayed. Step 3 Click Select File and select the SSH public key DP300.pub from the local computer or server. Step 4 Click Import. Step 5 Click Return when OK is displayed.
----End Logging In Using the SSH Public Key The following takes the SSH client SecureCRT as an example to describe how to log in to the DP300 using the SSH public key. NOTE SecureCRT is a login application for remote login across different platforms. It can be obtained from Huawei Unified Communications and Collaboration (UC&C) Security Center by Huawei technical support or downloaded from the Internet. Use SecureCRT 6.7.1 or a later version. Step 1 Run SecureCRT on your computer. The SecureCRT quick connect dialog box is displayed, as shown in Figure 2-3. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 17 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Figure 2-3 Initial Quick Connect dialog box Step 2 Select SSH2 for Protocol. Step 3 In Hostname, enter the IP address, such as 10.10.10.1. Use the default value for Port. Step 4 In the Authentication area, select PublicKey only. Step 5 Click PublicKey, then click Properties.... The Public Key Properties dialog box is displayed. Step 6 In the Use identity or certificate file text box, click ... and select the SSH public key DP300.pub, as shown in Figure 2-4. (The Use global public key setting and Use identity or certificate file options are selected by default.) Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 18 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Figure 2-4 Selecting the SSH public key Step 7 Click OK to return to the Quick Connect dialog box, as shown in Figure 2-5. Figure 2-5 Quick Connect dialog box Step 8 In the Username text box, enter the SSH login account, for example, SSH administrator account debug. Step 9 Click Connect. The login interface is displayed. Step 10 Run the commands. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 19 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security For details, see the HUAWEI DP300 Desktop Presence V500R002C00 Command Reference.
----End 2.9 Viewing Logs Logs record all non-query events during the DP300 running, such as non-query user operations and commands. These events can help you locate and rectify faults, as well as assist you in auditing. l On the touchscreen, tap l Select Advanced > Diagnostics > Logs on the remote control UI. l Check logs on the web interface:
and choose Advanced > Diagnostics > Logs. Log in to the web interface and choose Maintenance > Logs. 1. 2. On the Logs page, click Export. 3. Click Save in the displayed dialog box. 4. Choose the folder to save the logs and click Save. 5. Open the exported logs and check them. 2.10 Enabling FTPS The DP300 supports File Transfer Protocol over SSL (FTPS) and File Transfer Protocol (FTP). To improve communication security, enable FTPS. If FTPS is disabled, the DP300 uses insecure FTP. You can enable FTPS in one of the following ways:
l On the touchscreen, tap and choose Advanced > Settings > Network > Network Address Book > Network Address Book, and select FTPS. l On the remote controlled UI, choose Advanced > Settings > Network > Network Address Book > Network Address Book, and select FTPS. l On the web interface, choose System Settings > Network > Network Address Book, and enable FTPS. l Use commands to enable FTPS. For details, see the HUAWEI DP300 Desktop Presence V500R002C00 Command Reference. 2.11 Configuring an FTPS Server FTPS is an extension of the commonly used FTP to support the SSL. The FTPS server ensures the security of the DP300 network address book. NOTE To configure the network address book after the FTPS client is configured, see the HUAWEI DP300 Desktop Presence V500R002C00 Administrator Guide. Following uses the FileZilla server as an example to describe how to configure an FTPS server. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 20 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Step 1 Set the IP address of the computer on which the FTPS server (for example, FileZilla server) is to be installed. Ensure that the IP addresses of the computer and DP300 are in the same network segment. Step 2 Run the FTPS server installer (for example, FileZilla_Server-0_9_41.exe) to install the FTPS server on the computer. Step 3 Double-click Figure 2-6. to run the FTPS server. Click OK in the displayed dialog box, as shown in Figure 2-6 Connect to Server dialog box Step 4 Choose Edit > Settings. Step 5 Click SSL/TLS settings in the left column and select Enable FTP over SSL/TLS support
(FTPS), click Browse to import the certificate, and click OK, as shown in Figure 2-7. NOTE l Before importing a certificate, make sure it is issued by a security authority to prevent security risks. l If no certificate is available, click Generate new certificate. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 21 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Figure 2-7 FTPS Server Options dialog box Step 6 Choose Edit > Users. The Users dialog box is displayed, as shown in Figure 2-8. Figure 2-8 Adding a user Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 22 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Step 7 Click Add to add a user. Select Enable account and Password and enter the Password. Step 8 Click Shared folders under Page, then click Add, and set the path for the user root directory of FTPS server, as shown in Figure 2-9. Figure 2-9 Specifying the path for the user root directory of FTPS server Step 9 Click OK.
----End 2.12 Video Monitoring This function involves personal privacy. Ensure that its use complies with local laws and regulations. To ensure conference security and protect conference privacy, this function is disabled by default and can be enabled on the touchscreen and remote controlled interface. 2.12.1 Enabling Video Monitoring To enable video monitoring:
On the touchscreen, tap then select Monitor video. and choose Advanced > Settings > Security > Web Login and Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 23 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security On the remote controlled UI, choose Advanced > Settings > Security > Web Login and select Monitor video. 2.12.2 Taking Picture After the video monitoring and management function is enabled, you can capture and view local and remote videos and presentations on the web interface. Step 1 On the web interface, choose Device Control > Device Control > Video Control. NOTE After you access the Video Monitor page, monitoring is enabled. appears on the DP300 display screen to indicate that site Step 2 Select the source you want capture of and click Capture. Step 3 In the displayed interface, select the picture and right-click it. Step 4 From the displayed shortcut menu, choose Save Picture As to save the picture.
----End 2.13 Upgrading Using the Mini System If the DP300 cannot start as usual because the local upgrade fails due to power outage or other incidents, you can use the mini system for the upgrade instead. You can use the mini system for upgrades whenever the DP300 software malfunctions. This method can be repeatedly used, and can ensure successful software upgrades when there are no hardware failures. 2.13.1 Preparing for the Upgrade Before the upgrade, note the following prerequisites:
l Save the software package for upgrading on the computer. l Connect the computer to the DP300 through a crossover cable or specifies the IP address of the computer and the DP300 in the same segment. l Obtain the upgrade password. The upgrade password is Change_Me by default. For details, see section 2.2.6 Upgrade Password. l The default administrator user name and password of Telnet is debug and Change_Me respectively. If you forget the password, use the mini system to restore the DP300 to its default settings. For details, see section 2.3 Restoring Systems to Default Settings. 2.13.2 Performing an Upgrade Step 1 While the DP300 is restarting or powering on, press and hold the RESET button for 10 seconds. The DP300 enters the mini system. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 24 HUAWEI DP300 Desktop Presence Security Maintenance NOTE 2 Application Layer Security At this time, the DP300 has two IP addresses available: the static IP address of the normal system and the default IP address (192.168.1.1). If the connection setup using the normal system IP address fails or the DP300 IP address is dynamic and unknown, you can use the default IP address for the upgrade. Step 2 Use Telnet to log in to the DP300 and run mnt upgswitch on to enable the mini system upgrade function. NOTE By default, the mini system upgrade function is disabled. Step 3 Extract the compressed file of the upgrade software on the computer. Step 4 Run the upgrade program UpgMaster.exe. The upgrade dialog box is displayed. Step 5 (Optional) Click Browse. Find and select the file in .dat format. NOTE By default, the path of the .dat file is displayed in Upgrade File. Step 6 In Remote Teminal IP Address, enter your DP300 IP address, for example, 192.168.1.1. Then click Upgrade. Step 7 In the displayed dialog box, enter the upgrade password and click OK. Step 8 Restart the DP300.
----End 2.14 U-Boot Operations Step 1 Use a serial cable to connect the serial port on the computer to the COM serial port on the DP300. Step 2 Start the serial port tool and set information such as the serial port number and baud rate. Set the baud rate to 115200. Step 3 Start the DP300. When the interface shown in Figure 2-10 is displayed on the serial port tool, press Ctrl+C repeatedly until Password: is displayed. Figure 2-10 Starting the system Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 25 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security Step 4 Enter the password to the U-boot system as shown in Figure 2-11. The default password is 12345678. To improve device security, set a password at your first login and regularly change the password afterward. Use the passwd command to change the password. The new password must be a string of eight characters, consisting of digits, letters, and special characters. Figure 2-11 Enter password Step 5 Enter the command as show in Figure 2-12. For details, see the HUAWEI DP300 Desktop Presence V500R002C00 Command Reference. Figure 2-12 Enter command
----End 2.15 Verifying a Digital Signature To prevent software packages from being maliciously corrupted or damaged during transmission and to protect the carrier's network security, verify software package integrity after obtaining the packages. Only verified software packages can be deployed. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 26 HUAWEI DP300 Desktop Presence Security Maintenance Background 2 Application Layer Security Procedure Each software package corresponds to one digital signature file. A digital signature file is a .asc file named after a software package. For example, the digital signature file for the software package HUAWEI-DP300.exe is HUAWEI-DP300.exe.asc. 1. Obtain the verification tool package. Open http://support.huawei.com/enterprise/toolsinfo?lang=en to enter the Tools and Resources page. 2. Under Tools and Resources, choose Tools software > Enterprises Common > Software digital signature (OpenPGP) validation tool > V100R001C00. 3. Refer to the OpenPGP Signature Validation Guide to verify software package integrity. 2.16 Importing a Certificate You can import client, server, SiteCall and 802.1x authentication certificates into your DP300 from the DP300 web interface. These certificates can be used to identify users, certificate authorities, and servers to improve communication security. For example, a client certificate is required when your DP300 registers with the SIP server using the Transport Layer Security
(TLS) protocol. NOTICE Before importing a certificate, make sure it is issued by a security authority to prevent security risks. Step 1 Choose System Settings > Installation. The Installation page is displayed. Step 2 Click Import Certificate. The Import Certificate dialog box is displayed. Step 3 Click Select File to select the certificate you want to import. Step 4 Select the desired certificate type. l To import a certificate for authentication calls and when the DP300 functions as the server, select Server certificate. l To import a certificate for authentication registration or calls and when the DP300 functions as a client (for example, TLS-based registration), select Client certificate. l To import a certificate used for SiteCall security, select Multipoint conference certificate. l To import certificates used for 802.1x wired or wireless network authentication, select the desired certificates. When selecting the certificate type, choose the network type, which is Wireless and wired by default. Step 5 Click Import. Step 6 Click Return when OK is displayed.
----End Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 27 HUAWEI DP300 Desktop Presence Security Maintenance 2 Application Layer Security 2.17 Importing Web Certificates To help ensure communication security, import web certificates, including the trusted Certificate Authority (CA) file, local certificate file, local private key file, and local private key password file, to the DP300 through the DP300 web interface. NOTICE Professional guidance is required for importing certificates. Make sure the certificate to be imported matches the certificate type selected; otherwise, the may malfunction. Step 1 Choose System Settings > Installation. The Installation page is displayed. Step 2 Click Import Web Certificate. The Import Web Certificate dialog box is displayed. Step 3 Click and select a certificate type. Step 4 Click Step 5 Click Return when OK is displayed.
, select the certificate you want to import, and click Import. After importing the web certificate, click Update Web Certificates and restart the DP300 as prompted for the web certificate to take effect.
----End 2.18 Importing and Exporting Settings Import and Export Settings on the Web Interface You can import or export settings on the DP300 web interface to a configuration file. After your DP300 is restored to its default settings, you can import previously exported settings from the configuration file. NOTE Keep the configuration file safe to prevent disclosure of personal information. Step 1 Choose System Settings > Installation. The Installation page is displayed. Step 2 Click Import/Export Settings. The Import/Export Settings page is displayed. Step 3 Click Import Settings to import or Export Settings to export system settings. The web administrator password is required when you import the configuration file. After the configuration file is imported successfully, the DP300 automatically restarts for the configuration file to take effect.
----End Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 28 HUAWEI DP300 Desktop Presence Security Maintenance Import Settings on the USB Device 2 Application Layer Security NOTICE Use the USB device to import the configuration file only in videoconferencing mode. Step 1 Use the USB configuration tool to import the configuration file to a USB device. Step 2 Insert the USB device into the DP300's USB port. Step 3 Using the remote controlor on the touchscreen, enter the administrator password as prompted. NOTE When compressing the configuration file, set the password to the same as the administrator password;
otherwise, the configuration file cannot be imported to your DP300. If the administrator password is empty, set the password to 123455678, which is the default password for the administrator. The DP300 restart automatically. Step 4 After the restart is complete, remove the USB device.
----End Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 29 HUAWEI DP300 Desktop Presence Security Maintenance 3 System Layer Security 3 System Layer Security Security maintenance of the system layer is to ensure a smooth operation of the operating system, which can support the operation of application layer. The DP300 uses Linux, which is more secure and immune to viruses than Windows. Patches are released regularly. To improve system security, it is recommended that users download latest patches at http://e.huawei.com regularly and apply them after performing antivirus checks. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 30 HUAWEI DP300 Desktop Presence Security Maintenance 4 Network Layer Security 4 Network Layer Security Figure 4-1 show the DP300 security networking. Figure 4-1 DP300 security networking Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 31 HUAWEI DP300 Desktop Presence Security Maintenance Over the network:
4 Network Layer Security The DP300 is connected to the Multipoint Control Unit (MCU) through the private network, which connects to different networks through different ports. The DP300s in the private or public network can join the conference even if you do not change H.323 protocol or the firewall settings
(such as opening the port). Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 32 HUAWEI DP300 Desktop Presence Security Maintenance 5 Management Layer Security 5 Management Layer Security This chapter describes some management recommendations on users' daily security maintenance and can be referred to when users set the rules on security management. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 33 HUAWEI DP300 Desktop Presence Security Maintenance 5 Management Layer Security 5.1 Principles of System Security Maintenance 5.1.1 Account Management l Manage the accounts strictly. l Control the permissions of accounts of different levels. Only users of higher levels can change the passwords for users of lower levels. 5.1.2 Permission Management l Minimize permissions to the system service and permissions of accounts. l Strictly control the operation authorization on the web interface. 5.1.3 Auditing Principles l Use logs and other feasible methods to monitor operations on the DP300. l Audit the failed access to the system's important resources. l Audit the successful access to the system's important resources. l Audit the failed and successful access control strategy modification. 5.2 Guidelines for Password Security Maintenance User identities must be authenticated before users can log in to application systems. The complexity and validity periods of accounts and passwords can be configured according to system security requirements. Guidelines for password security maintenance are as follows:
l Change the password periodically to prevent risks. l Designate specialist personnel to manage the administrator account and password. l Encrypt passwords during data transmission. l Remind users to change their passwords after system deployment. l Change passwords periodically. Do not use the default passwords or old passwords used last five times. 5.3 Logs Maintenance Recommendations Use logs to identify suspicious activities. The system must record the operations, such as system parameter settings and conference calls in the logs. Reinforce the system to protect the logs. 5.3.1 Checking Logs Regularly Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 34 HUAWEI DP300 Desktop Presence Security Maintenance 5 Management Layer Security Check the system logs, applications logs, and security logs regularly and report to the department of a higher level once abnormal logs are found. Ask the local representative office for help if the issues cannot be located or resolved. 5.3.2 Backing Up Logs Regularly Back up logs regularly by exporting them manually and store the logs on devices, such as the disc, tape, or compact disc. The system supports a maximum of 100,000 logs. Once the number of logs exceeds 100,000, new logs will replace the old ones. In this case, users must back up timely. 5.4 Guidelines on Signaling Diagnostics You are obligated to take considerable measures, in compliance with the laws of the countries concerned and the user privacy policies of your company, to ensure that the personal data of users is fully protected. The signaling diagnostics on the DP300 may contain personal information. To protect information security, make sure that your account is secure and properly managed. Use the signaling diagnostics only for problem identification and delete them immediately after use. 5.5 Security Evaluation Recommendations You are advised to look for a qualified organization to evaluate the system security and contact Huawei technical support engineers when problems occur during the evaluation. 5.6 Backup Recommendations In the following scenarios, back up the logs to ensure security. l Before daily security maintenance, and before and after the system troubleshooting. l Before patch installation and DP300 upgrade. For details about the upgrade, see the HUAWEI DP300 Desktop Presence V500R002C00 Administrator Guide. 5.7 Defects Feedback Recommendations You are advised to give feedback to Huawei once a security incident happens when the DP300 is used. Huawei will take the following actions accordingly. l If a security incident happens, Huawei technical support engineers will support customers remotely or on site to reduce the impact on the system and improve the report on the accident treatment. l If no security incident happens, Huawei technical support engineers record defects in to the database and send to the R&D team. Once the R&D team prescribes a solution, the technical support engineers will analyze the solution's possible impact on the site operations and provide a final solution. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 35 HUAWEI DP300 Desktop Presence Security Maintenance 5 Management Layer Security 5.8 Common Measures Against Attacks l Deploy firewall devices on the network where the DP300 is located. l Disable protocols that may impose attacks, such as Telnet and SSH. By default, Telnet and SSH are disabled. To check the settings of Telnet and SSH, choose System Settings >
Security > SSH/Telnet on the DP300 web interface. l If the DP300 is deployed on a public network, power off the DP300 when it is not in use. 5.9 Security Emergency Response Mechanism Users need to build a security emergency response mechanism to ensure that the system can immediately respond to security issues and return to proper operations to minimize losses. 5.10 Security Emergency Response Email Address Contact the Huawei Product Security Incident Response Team (PSIRT) via PSIRT@huawei.com if you wish to:
l Provide feedback on vulnerabilities of Huawei products. l Obtain emergency response service from Huawei. l Obtain information about vulnerabilities of Huawei products. Encrypt the files that contain sensitive information before sending them. Go to http://
www.huawei.com/en/security/psirt/about-huawei-psirt/index.htm to obtain the encryption key. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 36 HUAWEI DP300 Desktop Presence Security Maintenance A Appendix A Appendix The communication matrix is used for checking the firewall strategy. For details, see the HUAWEI DP300 Desktop Presence V500R002C00 Communication Matrix. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 37 HUAWEI DP300 Desktop Presence Security Maintenance B Default Settings B Default Settings To better use your DP300, get to know the default values of common user names and passwords. NOTE To secure your account, it is recommended that you change the password upon the first login and regularly change the password afterwards. Table B-1 lists the default user names and passwords for the DP300. Table B-1 Default user names and passwords Item Default Setting Administrator Password for the Display Administrator password for the remote controlled UI Administrator user name and password for the DP300 web interface User name and password for connecting the third party (for example, a touch panel or SMC2.0) to the DP300 Upgrade password Air content sharing password 12345678. 12345678. The default user name and password are admin and Change_Me respectively. The default user name and password are api and Change_Me respectively. Change_Me. Change_Me. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 38 HUAWEI DP300 Desktop Presence Security Maintenance B Default Settings Item Default Setting l Debug user: The default user name and password are debug and Change_Me respectively. l Common user: The default user name and password are admin and Change_Me respectively. l Common user: The default user name and password are user and Change_Me respectively. l Special user: The default user name and password are apiuser and Change_Me respectively. l Test user: The default user name and password are test and Change_Me respectively. The default user name and password are admin and Change_Me respectively. The default user name and password are root and Change_Me respectively. 12345678. 192.168.1.1. Change_Public. Change_Private. Change_Me. User name and password for logging in to the DP300 in SSH/
Telnet mode User name and password for connecting the DP300 to a web-
based diagnostics tool User name and password for logging in to the DP300 in serial port mode U-Boot password Default IP address after the DP300 is restored to its default settings Get community name Set community name Trap community name Information required for the network management system to connect to the DP300 through SNMP V2 Account, password, and protocol required for the network management system to connect to the DP300 through SNMP V3 User name v3user. Authenticatio n protocol Authenticatio n password Encryption protocol Encryption password SHA. Change_Me. AES. Change_Me. Issue 01 (2015-09-15) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd. 39
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2015-11-12 | 2422 ~ 2452 | DTS - Digital Transmission System | Original Equipment |
2 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2015-11-12
|
||||
1 2 | Applicant's complete, legal business name |
Huawei Technologies Co.,Ltd
|
||||
1 2 | FCC Registration Number (FRN) |
0007419963
|
||||
1 2 | Physical Address |
Administration Building, Headquarters of Huawei
|
||||
1 2 |
Shenzhen, N/A
|
|||||
1 2 |
China
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
f******@us.tuv.com
|
||||
1 2 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
QIS
|
||||
1 2 | Equipment Product Code |
DP300
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
Z******** X******
|
||||
1 2 | Telephone Number |
+86-7********
|
||||
1 2 | Fax Number |
+86-7********
|
||||
1 2 |
z******@huawei.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Desktop Presence | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Power Output listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. This device has 20/40 MHz bandwidth. | ||||
1 2 | Power Output listed is conducted. | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
BTL Inc.
|
||||
1 2 | Name |
D****** D******
|
||||
1 2 | Telephone Number |
00867******** Extension:
|
||||
1 2 | Fax Number |
0086 ********
|
||||
1 2 |
d******@btl.org.cn
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2412 | 2462 | 0.155 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15C | CC | 2422 | 2452 | 0.081 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0015000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC