Quick Start 31500CFR_01 Product overview Power indicator Wi-Fi indicator Signal strength indicator WPS button Reset button LAN/WAN port Network status indicator LAN/WAN indicator SIM card slot Power button Power input Landline phone port 1 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 Getting Started Step 1: Installing the SIM card Choose the correct SIM card and insert it into the SIM card slot as shown in the preceding diagram and then connect the power adapter to the router. The router will turn on automatically and search for available mobile networks. Indicators:
Network status indicator Signal strength indicator Cyan/blue: Connected to an LTE/3G network. White: More signal bars indicate a stronger signal. Do not insert or remove a SIM card when the router is running, as this may affect performance or damage the SIM card. 2 mini-SIM(2FF) micro-SIM(3FF) nano-SIM(4FF) 1 2 3 Step 2: Connecting to your router's Wi-Fi network Once the router has connected to a mobile data network, you can connect your computer or mobile phone to the router's Wi-Fi network to access the Internet. Please refer to the label on the bottom of the router for the default Wi-Fi network name (Wi-Fi Name) and password (Wi-Fi Password). When the Wi-Fi indicator is steady on, Wi-Fi is enabled. To enable or disable Wi-Fi, refer to the router's web-based management page. Ensure that you promptly change the Wi-Fi network name and password on the web-based management page to prevent unauthorized access to your Wi-Fi network. Once you have changed the password, you will need to reconnect to the router's Wi-Fi network. 3 Wi-Fi Name: ........... Wi-Fi Password: ........... XXXXXX XXXXXX abcdefg Wi-Fi Name:XXXXXX Wi-Fi Password:YYYY Wi-Fi Password: YYYYYY Wi-Fi Password:
YYYYYY Managing your router You can manage the router using the web-based management page. Please refer to the label on the bottom of the router for the default IP address, password and so on. More information can be found in the web-based management page. Ensure that you promptly change the default login password for the web-based management page to prevent unauthorized users from changing the router's settings. You can also manage your router using the HUAWEI AI Life app. Scan the QR code below to download. 4 Optional configurations The features described in this section are for reference purposes only. Your router may not support all of these features. Connecting multiple devices You can connect a computer, or landline phone to the router to access the Internet, make telephone calls, and more. Accessing the Internet through an Ethernet port You can connect the router to a wall-mounted Ethernet port using an Ethernet cable to connect to the Internet. Configure the relevant settings on the web-based management page before connecting to the Internet through an Ethernet port. For details, please contact your carrier. 5 Installing external antenna In addition to the build-in antenna designed to satisfy your basic needs, you can also install external antenna to the router to improve signal reception. Please contact your carrier to purchase the antenna. Turn off the router and unplug the power adapter before installing any external antenna. External antenna is only suitable for indoor use. Do not use external antenna during thunderstorms. Only use external antenna provided by your carrier. 6 1 2 FAQs How do I restore factory settings?
When the router is turned on, press the Reset button for approximately 3 seconds using a pointed object until the power indicator starts to blink. Restoring factory settings will restore the settings to the default. You can reconfigure them after the router is restored. What should I do if I forgot the Wi-Fi password or the login password for the web-
based management page?
Restore the router to its factory settings and then use the default Wi-Fi password and login password to try again. What should I do if the network status indicator is red or an Internet connection cannot be established?
1 Check if the SIM card is inserted. Refer to the Getting Started section for the right size of SIM card and the right way to insert it into the slot. 2 If the issue persists, restore the router to factory settings and try again. 3 Contact your carrier to check if your SIM card is out of service. If it's a new card, check if it has been activated. What should I do if the Internet speed is slow?
1 Check the signal strength indicator on the router. If it shows weak signal, adjust the router's direction or move it close to a window to improve signal reception. 2 If your device is connected to the router over Wi-Fi, adjust your device's position to receive better 3 Restart the router and your device, and try again. 4 Check if you have reached your data traffic limit for the month. If so, your carrier may limit your signal. Internet speed. How can I connect to the router using WPS (Wi-Fi Protected Setup)?
To connect a WPS-enabled device to your router using the WPS button:
1 Press and hold the WPS button on the router for at least 2 seconds and then release, the Wi-Fi indicator starts to blink. 2 Enable WPS on your device within 2 minutes to connect to the router's Wi-Fi network. Why can't I access the router's web-based management page?
1 Ensure that your computer is connected to the router through an Ethernet cable or Wi-Fi. 2 Ensure that your computer is set to obtain an IP address and DNS server address automatically. 3 Restart your browser, or try using another browser. 4 If the problem persists, restore the router to its factory settings. Why is the content displayed on the web-based management page not up to date?
Depending on your browser's cache, the content for your device on the web-based management page may not be up to date. Manually clear your browser's cache (for example, open your browser and choose Internet Options > General > Browsing history > Delete.) and re-launch the web-based management page. If you are experiencing any other issues with the router:
1 Restart the router. 2 Restore the router to its factory settings. 3 Contact your carrier. 7 Legal Notice Copyright Huawei Technologies Co., Ltd. 2019. All rights reserved. No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. and its affiliates ("Huawei"). The product described in this manual may include copyrighted software of Huawei and possible licensors. Customers shall not in any manner reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the said software, unless such restrictions are prohibited by applicable laws or such actions are approved by respective copyright holders. Trademarks and Permissions
, and are trademarks or registered trademarks of Huawei Technologies Co., Ltd. LTE is a trademark of ETSI. Wi-Fi, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance. Other trademarks, product, service and company names mentioned may be the property of their respective owners. Notice Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and therefore may not be activated or may be limited by local network operators or network service providers. Thus, the descriptions herein may not exactly match the product or its accessories which you purchase. Huawei reserves the right to change or modify any information or specifications contained in this manual without prior notice and without any liability. DISCLAIMER ALL CONTENTS OF THIS MANUAL ARE PROVIDED "AS IS". EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HUAWEI BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETHER SUCH LOSSES ARE FORSEEABLE OR NOT. THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF HUAWEI ARISING FROM THE USE OF THE PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT. Import and Export Regulations Customers shall comply with all applicable export or import laws and regulations and be responsible to obtain all necessary governmental permits and licenses in order to export, re-export or import the product mentioned in this manual including the software and technical data therein. Privacy Policy To better understand how we use and protect your personal information, please read the Privacy Policy at http://consumer.huawei.com/privacy-policy. To understand how we use and protect your personal information on this device, open the web-based management page or HUAWEI AI Life app, access Statement about Huawei Mobile Broadband Devices and Privacy, and read our privacy policy. 8 Software Update By continuing to use this device, you indicate that you have read and agree to the following content:
In order to provide better service, this device will automatically obtain software update information from Huawei or your carrier after connecting to the Internet. This process will use mobile data, and requires access to your device's unique identifier (IMEI/SN) and the service provider network ID (PLMN) to check whether your device needs to be updated. This device supports the automatic update feature. Once enabled, the device will automatically download and install critical updates from Huawei or your carrier. The function is enabled by default, and can be disabled from the settings menu on the web-based management page. 9 Safety information This section contains important information about the operation of your device. It also contains information about how to use the device safely. Read this information carefully before using your device. Electronic device Do not use your device if using the device is prohibited. Do not use the device if doing so causes danger or interference with other electronic devices. Interference with medical equipment Follow rules and regulations set forth by hospitals and health care facilities. Do not use your device where prohibited. Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your service provider for more information. Pacemaker manufacturers recommend that a minimum distance of 15 cm be maintained between a device and a pacemaker to prevent potential interference with the pacemaker. If using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the device in your front pocket. Areas with flammables and explosives Do not use the device where flammables or explosives are stored (in a gas station, oil depot, or chemical plant, for example). Using your device in these environments increases the risk of explosion or fire. In addition, follow the instructions indicated in text or symbols. Do not store or transport the device in containers with flammable liquids, gases, or explosives. Operating environment Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the device in these environments may result in circuit malfunctions. Before connecting and disconnecting cables, stop using the device and disconnect it from the power supply. Ensure that your hands are dry during operation. Place the device on a stable surface. Keep the device away from electronic appliances that generate strong magnetic or electric fields, such as a microwave oven or refrigerator. During thunderstorms, power off your device and remove all cables connected to it to protect against lightning strikes. lightning. Do not use your device during thunderstorms to protect your device against any danger caused by Ideal operating temperatures are 0 C to 40 C. Ideal storage temperatures are -20 C to +70 C. Extreme heat or cold may damage your device or accessories. Keep the device and accessories in a well-ventilated and cool area away from direct sunlight. Do not enclose or cover your device with towels or other objects. Do not place the device in a container with poor heat dissipation, such as a box or bag. To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture. Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove, water heater, radiator, or candle. Do not place any object, such as a candle or a water container, on the device. If any foreign object or liquid enters the device, immediately stop using it, power it off, and remove all cables connected to it. Then, contact a Huawei authorized service center. Do not block device openings. Reserve a minimum of 10 cm around the device to dissipate heat. Stop using your device or applications for a while if the device is overheated. If skin is exposed to an overheated device for an extended period, low temperature burn symptoms, such as red spots and darker pigmentation, may occur. Do not touch the device's antenna. Otherwise, communication quality may be reduced. 10 Do not allow children or pets to bite or suck the device or accessories. Doing so may result in damage or explosion. and your body. Observe local laws and regulations, and respect the privacy and legal rights of others. The device should be installed and operated with a minimum distance of 20 cm between the radiator Keep the device in a place with good reception. The distance between the device and other metal materials (such as metal brackets or metal doors and windows) should be greater than 25 cm and the distance between the device should be greater than 30 cm. Child's safety Comply with all precautions with regard to child's safety. Letting children play with the device or its accessories may be dangerous. The device includes detachable parts that may present a choking hazard. Keep away from children. The device and its accessories are not intended for use by children. Children should only use the device with adult supervision. Accessories Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion or other hazards. Choose only accessories approved for use with this model by the device manufacturer. The use of any other types of accessories may void the warranty, may violate local regulations and laws, and may be dangerous. Please contact your retailer for information about the availability of approved accessories in your area. Power adapter safety The power plug is intended to serve as a disconnect device. For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily accessible. Unplug the power adapter from electrical outlets and the device when not in use. Do not drop or cause an impact to the power adapter. If it is damaged, take it to a Huawei authorized service center for inspection. If the power cable is damaged (for example, the cord is exposed or broken), or the plug loosens, stop using it at once. Continued use may lead to electric shocks, short circuits, or fire. Do not touch the power cord with wet hands or pull the power cord to disconnect the power adapter. Do not touch the device or the power adapter with wet hands. Doing so may lead to short circuits, malfunctions, or electric shocks. If your power adapter has been exposed to water, other liquids, or excessive moisture, take it to a Huawei authorized service center for inspection. Ensure that the power adapter meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1/
UL60950-1 and has been tested and approved according to national or local standards. Cleaning and maintenance During storage, transportation, and operation of the device, keep it dry and protect it from collision. Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such as a microwave oven or hair dryer. Do not expose your device or accessories to extreme heat or cold. These environments may interfere with proper function and may lead to fire or explosion. Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion. If the device is not going to be used for an extended period of time, power it off, and remove all cables connected to it. 11 If anything unusual occurs (for example, if the device emits smoke or any unusual sound or smell), immediately stop using it, power it off, remove all cables connected to it, and contact a Huawei authorized service center. Do not trample, pull, or excessively bend any cable. Doing so may damage the cable, causing the device to malfunction. connected to it. Before you clean or maintain the device, stop using it, stop all applications, and disconnect all cables Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and benzene) to clean the device or accessories. These substances may cause damage to parts or present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories. Do not place magnetic stripe cards, such as credit cards and phone cards, near the device for extended periods of time. Otherwise the magnetic stripe cards may be damaged. Do not dismantle or remanufacture the device and its accessories. This voids the warranty and releases the manufacturer from liability for damage. In case of damage, contact a Huawei authorized service center for assistance or repair. Environmental protection The device and its accessories (if included), such as the power adapter, headset, and battery should not be disposed of with household garbage. Disposal of the device and its accessories is subject to local regulations. Support proper collection and recycling. FCC Regulatory Compliance FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Any changes or modifications to this device not expressly approved by Huawei Technologies Co., Ltd. for compliance could void the user's authority to operate the equipment. Please visit http://consumer.huawei.com/en/support/hotline for recently updated hotline and email address in your country or region. 12