MorphoWave SP Installation guide Copyright 2021 Idemia November 2021 | 2018_2000035853-v81 Copyright 2021 Idemia November 2021 | 2018_2000035853-v81 Warning COPYRIGHT 2021 Idemia. All rights reserved. Reproduction in whole or in part in any form or medium without the express written permission of Idemia is prohibited. The trademarks identified herein are the trademarks of registered trademarks of Idemia, or other third party. This legend is applicable to all pages of this document. Information in this document is subject to change without notice and do not represent a commitment on the part of Idemia. This manual referes to names and products that are trademarks of their respective owners. 3 MorphoWave Compact - 2018_2000035853-v81 Revision history Version Date Reference Description 01 November 2021 2021_2000060521 Document creation 4 MorphoWave Compact - 2018_2000035853-v81 Table of content 1 / Introduction 1.1 > MorphoWave SP terminal 1.2 > Scope of the document 1.3 > Safety Instructions 1.4 > Wiring Recommendations 1.5 > Regulatory, safety and Environmental notices 1.5.1 > European Union (CE) regulatory notices 1.5.2 > USA (FCC) regulatory notices 1.5.3 > Canada (IC) regulatory notices 1.6 > Other recommendations 1.7 > Recommendations for terminal implementation 2 / General description 2.1 > Box opening 2.2 > Components of the initial package 2.3 > Terminal's front view description 2.4 > Terminal's rear view description 2.5 > MorphoWave SP Technical Characteristics 3 / Installation procedure 3.1 > Before proceeding to the installation 3.2 > Installation 3.3 > Step by step procedure 3.3.1 > Drill the mounting holes 3.3.2 > Make the connections 3.3.3 > Attach the base plate on the wall 3.3.4 > Attach the device on the base plate 3.3.5 > Connect the connector assembly on the device 3.3.6 > Close the device on the base plate 4 / Electrical interface 4.1 > Wiring overview 4.2 > Power Supply 7 8 9 10 11 12 12 13 14 15 16 19 20 21 22 23 24 27 28 29 30 31 32 35 36 37 38 40 41 42 5 MorphoWave Compact - 2018_2000035853-v81 4.3 > Output Relay 4.4 > Tamper Switch 4.5 > Wiegand wiring 4.6 > Wiegand output 4.7 > Serial port wiring 4.8 > GPIO wiring 4.9 > Ethernet connection 4.10 > Internal USB connection 4.11 > Wi-Fi dongle installation 5 / User interface 5.1 > Modes for controlling access rights 5.1.1 > Introduction 5.1.2 > Identification mode 5.1.3 > Authentication (verification) mode 5.1.4 > Multi-factor mode 5.1.5 > Proxy mode 5.1.6 > External database mode (also called polling mode) 5.1.7 > Anti-tamper / anti-pulling switches 6 / Recommendations 7 / Annex 1 : finger placement recommendations 7.1 > Main principles 7.2 > Capture recommendations 7.2.1 > Proper Use 7.2.2 > Improper Use 8 / Annex 2 : Bibliography 8.1 > How to get the latest versions of documents 8.2 > Documents about the MorphoWave SP terminal 9 / Annex 3 : Support 9.1 > Troubleshooting 9.2 > Technical Support and Hotline 44 45 46 47 49 51 52 53 55 57 58 58 58 58 59 59 60 60 61 65 66 67 67 68 69 70 71 72 73 73 6 MorphoWave Compact - 2018_2000035853-v81 1 / Introduction 7 MorphoWave Compact - 2018_2000035853-v81 1.1 > MorphoWave SP terminal Congratulations for choosing MorphoWave SP Automatic Fingerprint Recognition Terminal!
MorphoWave SP provides an innovative and effective solution for access control applications using very fast acquisitions of four (4) fingerprints without any contact. Among a range of alternative biometric technologies, the use of finger imaging has significant advantages:
very fast acquisition from a single wave of the hand through the sensor, and no physical contact between the applicant and the glass. Each finger constitutes an unalterable physical signature, developed before birth and preserved until death. Unlike DNA, a finger image is unique to each individual - even identical twins. The acquisition is contactless: The user does NOT need to touch any part of the sensor The acquisition is frictionless: Users swipe their hand across the sensor; no need to stop & position fingers. At the end of the swipe, the acquisition is complete. MorphoWave SP integrates Idemia image processing and feature matching algorithms. This technology is based on lessons learned during 25 years of experience in the field of biometric identification and the creation of literally millions of individual fingerprint identification records. Using MorphoWave SP, you will have the best user experience with a contactless fingerprint device. Hygienic, easy to use, fast and accurate. The MorphoWave SP offers the following advantages:
High quality optical sensor with false finger detection option, Supports multiple input/output interfaces used in the physical access control industry, Local Area Network interface for easy interaction with other host systems; LAN and WLAN possibilities
(Wi-Fi as an option), Man machine interface with large panel LED display and a buzzer. Sturdy wall mounting with easy holding of product during cabling or maintenance, 8 MorphoWave Compact - 2018_2000035853-v81 1.2 > Scope of the document This guide deals with the installation of MorphoWave SP, which is made up of the following list of products:
MorphoWave SP Marketing Name Biometrics Fake Finger Detection Contactless smartcard reader MIFARE DESFire iCLASS Seos Prox HID Mobile Access Water Resistant
(IP65) Regulatory Model Number
(*) MorphoWave SP MD MorphoWave SP MDPI MorphoWave SP MDPI-M MPH-AC007A MPH-AC007B MPH-AC007C
(*) The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports associated to the product 9 MorphoWave Compact - 2018_2000035853-v81 1.3 > Safety Instructions means Direct Current (DC) The installation of this product should be made by a qualified service Person and should comply with all local regulations. It is strongly recommended to use a class II power supply at 12V-24V and 2.5 A. min (at 12V) in conformity with Safety Electrical Low Voltage (SELV). The power supply cable length should not exceed 10 meters. This product has been evaluated by UL in accordance to UL 294, Standard for Access Control System Units, Seventh Edition. UL 294 performance levels:
Model Number Access Control Line Security Destructive Attack Level Endurance Stand-by Power Conditions MPH-AC007A MPH-AC007B MPH-AC007C Level 1 Level 1 Level 4 Level 1 NA This system must be installed in accordance with the National Electrical Code (NFPA 70), and the local authority having jurisdiction. This product is intended to be installed with a power supply complying with IEC60950-1, in accordance with the NEC Class 2 requirements; or supplied by a listed IEC60950-1 external Power Unit marked Class 2, Limited Power source, or LPS and rated 12VDC, 2.5 A minimum or 24VDC, 1.25 A minimum. Note that all connections of the MorphoWave SP terminal described hereafter are of SELV (Safety Electrical Low Voltage) type. 10 MorphoWave Compact - 2018_2000035853-v81 1.4 > Wiring Recommendations Idemia recommends using a AWG16 gauge and 24V power supply when PoE+ supply is not used. voltage The 12V-24V (-15% / +10%). specified is the one measured on the product block connector:
The voltage drop due to the cable shall be taken into account. The following table shows the maximum distance between power supply and one (1) unique device, depending on cable gauge and power supply rating:
Gauge AWG Section
) 2
(mm 16 18 20 22 1.31 0.82 0.52 0.32 Maximum distance (meters) vs power source rating 12V+/-5%
20 m 12 m 8 m 5 m 12V+/-10%
9 m 6 m 3 m 2 m 24V+/-10%
300 m 200 m 120 m 75 m V1 V2 L Figure 1: Power supply voltage dropout considerations Drop voltage = loss of power due to wire resistance and its length: V2 = V1 Drop voltage 11 MorphoWave Compact - 2018_2000035853-v81 1.5 > Regulatory, safety and Environmental notices 1.5.1 > European Union (CE) regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
Radio Equipment Directive (RED) 2014/53/UE Ecodesign Directive 2009/125/EC RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonised Standards. MorphoWave SP terminals are intended to be used for professional application only (buildings, airport...). This is an EMC Class A product according to EMC directive 2004/108/EC. This product may cause interference if used in residential areas. Such use must be avoided unless the user takes special measures to reduce magnetic emissions to prevent interference to the reception of radio and television broadcast. The full Declaration of Conformity is available on demand to your reseller. Please, provide him the product model name or its Regulatory Model Number (Model on the label). Products with wireless features (EMF) This product meets the provisions of the EU's Council recommendation 1999/519/EC on the limitation of the exposure of the general public to electromagnetic fields (0 Hz to 300 GHz). 12 MorphoWave Compact - 2018_2000035853-v81 1.5.2 > USA (FCC) regulatory notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with FCC RF radiation exposure limits set forth for general population. This device must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Responsible Party:
Idemia 2, place Samuel de Champlain 92400 Courbevoie France NOTA : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Shielded cables must be used with this unit to ensure compliance with category B FCC restrictions. MPH-AC007B product model includes a module tested under the FCC rules for a Modular Approval. FCCID: JQ6-SE3210 MPH-AC007C product model includes 2 modules tested under the FCC rules for a Modular Approval. FCCID: JQ6-SE3210 and JQ6-XTENDER NB: the module XTENDER can only be mounted with the module SE3210. 13 MorphoWave Compact - 2018_2000035853-v81 1.5.3 > Canada (IC) regulatory notices WARNING TO USERS IN THE CANADA / ATTENTION POUR LES UTILISATEURS AU CANADA This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be chosen so that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. This device complies with Industry Canada RF radiation exposure limits set forth for general population. This device must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Note: UL LLC has not verified this product for compliance in respect to Canadian standards. MPH-AC007B product model includes a module compliant with limits set by Industry Canada o IC: 2236B-SE3210 MPH-AC007C product model includes 2 modules compliant with limits set by Industry Canada o IC: 2236B-SE3210 and IC: 2236B-XTENDER This device complies with Industry Canada's RNCs for unlicensed radio devices. Exploitation is permitted under the following two conditions:
1) The device must not cause interference. 2) The user of the device must accept any radio interference, even if the interference may compromise its operation. In accordance with Industry Canada regulations, this radio transmitter may operate with a specific antenna and maximum gain (or lower) approved for the transmitter by Industry Canada. In order to reduce the risk of radio interference for other users, The type of antenna and its gain must be chosen so that the equivalent radiated isotropic power (p.i.r.e.) does not exceed the intensity necessary to establish satisfactory communication. This device complies with Industry Canada's defined levels of RF exposure requirements. The device must be installed to offer a separation distance of at least 20cm with the user, and should not be installed nearby or be used in conjunction with another antenna or transmitter. MPH-AC007B product model incorporates a module that meets Industry Canada's requirement set limits. o IC: JQ6-SE3210 MPH-AC007C product model incorporates 2 modules that meet Industry Canada's requirement set limits. o IC: 2236B-SE3210 and IC: 2236B-XTENDER 14 MorphoWave Compact - 2018_2000035853-v81 1.6 > Other recommendations Potential safety conditions notice If you notice any of the following conditions (or if you have other safety concerns), do not use the product:
crackling, hissing, or popping sound, or a strong odor or smoke coming from the product. It is normal for these conditions to appear when an internal electronic component fails in a safe and controlled manner. However, these conditions may also indicate a potential safety issue. Do not assume it is a safe failure. Turn off the product, disconnect it from its power source, and contact technical support for assistance. Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. 15 MorphoWave Compact - 2018_2000035853-v81 1.7 > Recommendations for terminal implementation Every installation is unique. Sometimes the issues are well defined and can be handled in a standard fashion; sometimes the issues are very specific and may not be immediately recognizable. Idemia recommends following steps for a successful installation:
Plan the installation - Choose the type of hardware required, decide if a network is required, and decide on the location and number of required terminals. Unpack all items - Unpack all items and check against the packing list. Install network hardware components - Install the cabling and components needed to run the system. Install software - Install the software needed to set up the terminals. Pre-configure device - Connect the terminals to the Ethernet, supply power to the terminals, and pre-
configure the terminals. Mount devices - Mount the terminals in their final locations Power distribution and device hook up - Connect the terminals wiring via the back panel. Power-up procedure - Check the power connections, and then start the system safely. First Boot Assistant screen is displayed, where you can perform fundamental configuration. 16 MorphoWave Compact - 2018_2000035853-v81 To secure properly an access, Idemia recommends installing the MorphoWave SP terminal as a part of the typical Access Control environment described in the figure below. Figure 2: Implementation Recommendations This environment comprises:
The MorphoWave SP terminal itself Its role is to perform one-to-many biometric identification or one-to-one biometric verification, i.e. to identify the individual who is swiping his hand across the terminal sensor by comparing his biometric data with the references previously stored in the terminal database (in the form of biometric templates) or to verify his identity using the reference stored in a contactless card presented to the terminal. An Access Controller (3rd party product) The Controller is the element which controls the access rights of the individuals to the secured area. For that reason, it must be located in the secured area. The individuals who are authorized to access the secured area have their User ID listed in a so-called
"Authorized User List" (in contrast with a banned card list). 17 MorphoWave Compact - 2018_2000035853-v81 MorphoWave SPTerminal The MorphoWave SP terminal and the Controller are communicating according to one of the TCP/IP, Wiegand, Dataclock or RS485 protocols:
The MorphoWave SP terminal sends User ID to the Controller The Controller replies with its decision to the MorphoWave SP terminal (which displays access granted or access denied depending on the answer) The MorphoWave SP terminal sends an alarm signal to the Controller as soon as a malicious operation is detected (terminal pulled out from the wall or opened for maintenance operations); refer the paragraph dealing with anti-pulling and anti-tamper switches for more explanations. The Controller is part of the global Access Control System of the secured area, which can provide useful features such as manage:
Authorized user lists (i.e. for VIP), Banned card lists (i.e. for lost user cards), An access request log (who and when, access granted or denied...), An event log (i.e. tamper detection, access control for evacuation of the building...). The MorphoWave SP terminal is able to work alone, without Controller, but the protection level of the secured area is lower. An Alarm (3rd party product) This element is connected to the MorphoWave SP terminal through a dry contact. The MorphoWave SP terminal sends the command to activate the Alarm as soon as a malicious operation
(terminal pulled out from the wall or having its bottom cover opened out of maintenance operations) is detected; refer the paragraph dealing with anti-pulling and anti-tamper switches for more explanations. A Door Electric Latch or equivalent (3rd party product) This element once activated opens the access. The Controller is the one which sends the command to activate the latch if access is granted (i.e. if the individual's User ID is listed in the Controller Authorized User List). Connection between these two elements is done through a dry contact. 18 MorphoWave Compact - 2018_2000035853-v81 2 / General description 19 MorphoWave Compact - 2018_2000035853-v81 2.1 > Box opening At the box opening, components shall be extracted from the protection casing as depicted in the pictures below. Extract the wall plate (which is not screwed to the terminal) and keep it separate until the installation of the terminal is completed. The screwing of the product to the wall plate is the last stage of the installation. Figure 3: Box Opening 20 MorphoWave Compact - 2018_2000035853-v81 2.2 > Components of the initial package Figure 4: Box Content 1. One (1) Terminals body 2. One (1) Wall frame 21 MorphoWave Compact - 2018_2000035853-v81 2.3 > Terminal's front view description Figure 5: MorphoWave SP terminal front view 22 MorphoWave Compact - 2018_2000035853-v81 Contactless biometric sensorContactless card areaLarge User feedback LED panelBuzzerOptional Wifi interface 2.4 > Terminal's rear view description Figure 6: MorphoWave SP terminal rear view 23 MorphoWave Compact - 2018_2000035853-v81 RJ45Power supply, Relay, Tamper switchGPIORS485 / RS422WiegandUSB port (for configuration and settings with a USB mass storage key, or for installation of a Wi-Fi USB dongle) 2.5 > MorphoWave SP Technical Characteristics Item Description Access control modes Identification (search for fingerprints in a local database) Authentication with contactless smartcard, with or without fingerprint check Multi-factor: identification or authentication Proxy: the access control check is fully driven by a remote system Man Machine Interface User feedback LED Panel Buzzer Biometrics Hand swipe through the active volume without contact:
40 x 25 x 80 mm (WxHxD) capture volume
(1.57 x 0.98 x 3.14) 0.5 m/s (19.7 in/s) maximum hand speed Up to 4 fingers capture capacity per swipe motion False Acceptance Rate (FAR) adjustable from 1% down to 10-7%
Database capacity: 10 000 users Log capacity 1 000 000 LAN/WLAN connection For terminal configuration and data transfer:
Ethernet 10/100 Base T (MDI, MDI-X) Or Wi-Fi Wireless LAN (option), WEP, WPA (PSK) and WPA2
(PSK) encryption available Either TCP, SSL or TLS protocol Note: for UL compliance, the connection is for supplemental use only and is not evaluated by UL 24 MorphoWave Compact - 2018_2000035853-v81 RFID cards (depending on product version) MIFARE Classic 1KB & 4KB (4b and 7b UID) MIFARE Plus cards HID MIFARE SE DESFire EV0 (first generation of DESFire cards, 3DES only) DESFire EV1 (3DES and AES) DESFire EV2 (3DES and AES) HID DESFire SE SmartMX (dual technology Mifare and DESFire) HID iClass cards: iClass legacy, iClass SR, iClass SE HID Seos HID Prox 125 kHz whatever the format (26, 37 ....) HID Mobile Access Bluetooth version: 4.0 or higher Radio frequency characteristics Mobile device app: HID Mobile Access version 3.3.1 or higher List of compatible mobile devices:
HID Mobile Access - Compatible Devices | HID Global Frequencies and magnetic fields or RF output power:
- 125 KHz: 6 dBA/m max;
- 13.553 to 13.567 MHz: 10 dBA/m max;
- 2400 to 2483.5 MHz: 0 dBm max Not evaluated by UL Serial port The serial port supports WIEGAND, DATACLOCK (ISO2), RS422 and RS485 protocols Note: only WIEGAND was evaluated by UL GPIO 3 GPI, 3 GPO (not evaluated by UL) Output relay switches Access granted: 1 switch two outputs (normally open and normally closed) 30V 1A max (Resistive loads, 100 000 cycles) 25 MorphoWave Compact - 2018_2000035853-v81 USB host port terminal configuration through a USB mass storage key connection with an external Wi-Fi USB dongle using an adapter cable Not evaluated by UL Input signals LED1/LED2 to activate the access granted relay Power supply 12 to 24 V DC power supply (2.5A min @12V, 1.25A min @24V) Or by Power Over Ethernet Plus through RJ-45 connector Note for UL 294 Compliance power supply shall be UL 294 and UL 294B with power limited output Security of the terminal Anti-tamper-pulling switches Tamper-pulling detection: one switch closed when product wall mounted, open when pulled out Size and weight W x H x D: 152 mm x 250 mm x 220 mm
(6.98 x 9.84 x 8.66) Weight : ~ 2 kg Environmental conditions Operating temperature: -10 C to + 55 C (14F to 131F) Operating humidity 10 % < RH < 80 % (non condensing) Storage temperature -25 C to + 70 C (-13F to 158F) Storage humidity 5% < RH < 95 %
IP65 rated For UL 294 compliance, the products are rated for indoor use. IP65 was not verified by UL The terminal should be installed in controlled lighting conditions Avoid direct exposure to sunlight or to UV lights Certification planned CE, IEC 60950-1, FCC Part 15, RSS210 - Issue 8 : 2010, RSS-102 -
Issue 5 : 2015, RSS-Gen Issue : 2014, RoHS, REACh, WEEE 26 MorphoWave Compact - 2018_2000035853-v81 3 / Installation procedure 27 MorphoWave Compact - 2018_2000035853-v81 3.1 > Before proceeding to the installation Make sure that you have all the components described in Components of the initial package section at your disposal. Remove the wall plate. Keep this element at hand. Figure 7: Removing wall frame It is then possible to fix the terminal on the wall. For an optimal use, the terminal must be installed in an area where the lighting conditions are controlled. Avoid direct exposure of the sensor to the sun light and ensure good ambient lighting for face detection if used. 28 MorphoWave Compact - 2018_2000035853-v81 3.2 > Installation Required tools (not supplied) Four (4) raw plugs + four (4) screws 4mm max and length adapted to the wall material. One (1) screwdriver adapted to screws above. One (1) Drill (with a drill bit diameter adapted to raw plugs above). One (1) hole saw (depending on installation case). A (1) CHC H2 screwdriver A (1) CHC H2.5 screwdriver Deadbolt/door strike Snubber diode required to protect regulated DC power supply from inductive kickback (1N4007 diode or equivalent recommended) Separate power supply for the deadbolt/door strike based on supplier's recommendations. External relay (if required) Networking cable For UL-294 compliance, an earthed screen in the wire or around all wires to/from product is only required when the wires share space/compartment/tube with high voltage cables. Equipment from the initial package to use One (1) Terminals body. One (1) wall plate. 29 MorphoWave Compact - 2018_2000035853-v81 3.3 > Step by step procedure Figure 8: Side view The recommended height for fixing of the terminal is 1.05 to 1.15 m (height of the acquisition glass). For an optimal use, the terminal must be installed in an area where the lighting conditions are controlled. Avoid direct exposure of the sensor to the sun light. Power supply from electrical source shall be switched off before starting the installation. The strength of the attachment depends on the solidity of the wall on which the terminal is mounted. 30 MorphoWave Compact - 2018_2000035853-v81 1050 to 1150 mmFloorWall40 min 3.3.1 > Drill the mounting holes Be sure that the wall behind the wall plate has a good flatness. Figure 9: Drilling template If not present, drill in the wall a hole with a diameter adapted to the width of the terminal and the cable to be hosted in (see Figure 9: Drilling template. This template can be found in the Quick Installation Guide). The 67 mm diameter hole (cf. drilling template) should be at least 40 mm deep in order to fit the connections and cables. A deeper hole is recommended if possible, to make the connection process easier. Confirm the presence inside the hole of all the cables needed for the electrical installation. Drill in the wall 4 holes with a diameter adapted to screws and fit them with the raw plugs (see Figure 9:
Drilling template). Be sure that a sufficient space is reserved in the wall for the passage of cables, in particular for Ethernet. 31 MorphoWave Compact - 2018_2000035853-v81 1020 to 1120 mmRecommended mounting height from the floorFloor 67 mmDepth 40 mm 3.3.2 > Make the connections Unscrew the connector from the device:
Figure 10: Connection - Step 1 32 MorphoWave Compact - 2018_2000035853-v81 Fit the cables through the mounting plate:
Figure 11: Connection - Step 2 Then connect the cables:
Figure 12: Drilling template and cable connection Before cabling the product, remove the connector by cutting cables in the middle of heat shrink tube. Please refer to section 4 / for explanations of how cables/wires should be connected, according to wire color code. 33 MorphoWave Compact - 2018_2000035853-v81 Figure 13: Cable preparation: cable position for water tightness Cable for wiring shall be AWG 20 to 24, length shall be adapted to the size of the hole in the wall, to terminal connections, and to the distance between the electric source and the terminal itself. For power supply, IDEMIA recommends using a 24V power supply and AWG16 gauge cable. To ensure water tightness, be sure to bend the cable downward. For test purpose, it is possible to use the existing connector without cutting it. This connector mates with Molex PCB header reference 5016452620. The pinout of this connector is described in this document in section 4 /. The pinout indications that you can see on the labels of the cable shall NOT be taken into account as they correspond to the OTHER connector on the device side. Please use only the pinout information given in this document in section 4 /. 34 MorphoWave Compact - 2018_2000035853-v81 IP65!
3.3.3 > Attach the base plate on the wall Fix the base plate on the wall with the 4 screws. Figure 14: Base plate fixation on the wall 35 MorphoWave Compact - 2018_2000035853-v81 3.3.4 > Attach the device on the base plate Figure 15: Base plate attachment on the device 36 MorphoWave Compact - 2018_2000035853-v81 3.3.5 > Connect the connector assembly on the device Attach the connector assembly on the device with the 4 screws. Figure 16: Connector assembly on the device 37 MorphoWave Compact - 2018_2000035853-v81 3.3.6 > Close the device on the base plate Detach the device from the plate: first lift the device upwards, then pull it towards you, and hold it. Figure 17: Product closure Do not try to turn the product directly while it is attached on the base plate, as this would definitely damage the plate and the device!
Then rotate the device 90 to align it in the final position in front of the plate. Push the device towards the wall, then downwards until the device is locked on the plate. Figure 18: Product fixation on wall frame 38 MorphoWave Compact - 2018_2000035853-v81 Then to secure the device on the plate, attach the last screws on the bottom of the device:
Figure 19: Locking the product The hardware installation of the product on the wall is complete!
Power can be switched ON just after closing it. If the product has to be stored for a long time (more than 48 hours), dont forget to restore its configuration before use. 39 MorphoWave Compact - 2018_2000035853-v81 4 / Electrical interface 40 MorphoWave Compact - 2018_2000035853-v81 4.1 > Wiring overview Before proceeding, make sure that the person in charge of installation and connections is properly connected to earth, in order to prevent Electrostatic Discharges (ESD). Power supply ground shall not be used for peripheral ground. All other grounds can be used indifferently. Note that all connections of the MorphoWave SP terminal described hereafter are of SELV (Safety Electrical Low Voltage) type. Figure 20: Cabling layout 41 MorphoWave Compact - 2018_2000035853-v81 4.2 > Power Supply PoE+ and external power supply are not used at the same time: if both power supplies are used, priority is given to the first power supply connected. If external power supply is shut down, switch to PoE+ without reboot is not guaranteed. External Power supply 1-3 Red Power Supply 12-24V DC 2-4 Black Power ground In In Positive 12-24 Volts, power supply Ground power supply Figure 21: Power supply wiring The External power supply Must comply with IEC 60950-1 standard marked Class 2, Limited Power source (LPS) 12V to 24V DC (regulated and filtered) 2.5 Amp min at 12V. If sharing power between devices, each unit must receive 2.5A (e.g. two units would require a 12vDC, 5A supply). IDEMIA recommends using a 24V power supply and AWG16 gauge cable. The voltage measured on the product block connector of the terminal must be equal to 12V-24V (-15% / +10%). The voltage drop due to the cable shall be taken into account. The table below shows as an example the maximum distance between power supply and one (1) unique device, depending on cable gauge and power supply rating. Gauge AWG Section
) 2
(mm 16 18 20 22 1.31 0.82 0.52 0.32 Maximum distance (meters) vs power source rating 12V+/-5%
20 m 12 m 8 m 5 m 12V+/-10%
9 m 6 m 3 m 2 m 24V+/-10%
300 m 200 m 120 m 75 m If several terminals are powered by the same cable, make sure to select a wire gauge that complies with maximum voltage drop, cable length, and power source minimum voltage rating. 42 MorphoWave Compact - 2018_2000035853-v81 PoE+ (Power over Ethernet Plus) MorphoWave SP terminal's power supply can also be provided by the Ethernet using RJ45 connection
(Power over Ethernet Plus mode - IEEE802.3at type 2 compliant). The terminal may be powered via a UL 294B PSE PoE+ Limited power source (IEEE802.3at type 2 compliant). If several terminals are powered through the same PoE+ switch, make sure the switch is capable of providing enough power to each device (30W). Some functions are available ONLY with an external power supply and not with PoE+:
Wi-Fi. External DC power is required for these features. Please refer to Using PoE+ recommendations section 6 / for more details about the best practices for powering the MorphoWave SP terminals with PoE+. 43 MorphoWave Compact - 2018_2000035853-v81 4.3 > Output Relay 14 Yellow / White RLY_NO Contact relay (normally open) 12 Grey / White RLY_COM Contact relay common 13 Orange / White RLY_NC Figure 22: Output relay wiring Contact relay (normally closed) Nominal characteristics of relay Load characteristics:
1 A max @ 30 VDC (according to the safety extra low voltage requirements independently of the power supply), Resistive load or inductive load; see warning information hereafter for inductive load, The internal relay is designed for at least 100 000 cycles (resistive load). Inductive load management requires a parallel diode for a better contact lifetime. Example of connection for electrical door locks Figure 23: Example of electric latch connection 44 MorphoWave Compact - 2018_2000035853-v81 MorphoWave SP terminal 4.4 > Tamper Switch 5 6 Light Blue SWITCH_PIN1 Tamper switch contact Pink SWITCH_PIN2 Strip on tamper switch Figure 24: Tamper switch wiring Operating principle for the switch Product installed on the wall plate: switch enabled (contact closed). Product opened (rear connectors accessible): switch disabled (contact open). Nominal characteristics of switch block 100 mA at 30 VDC max (Resistive load) according to the safety extra low voltage standard. This MorphoWave SP terminal is part of security system; it is customers responsibility to connect the tamper switch (contact) to physical access controller, in order to prevent the access to the connector blocks. 45 MorphoWave Compact - 2018_2000035853-v81 4.5 > Wiegand wiring Wiegand input 21 Green / Red WIEGAND_IN0 23 White / Red WIEGAND_IN1 16 Yellow GPO0 In In Wiegand IN D0
(Output type required: Open drain or 5V+/-5%) Wiegand IN D1
(Output type required: Open drain or 5V+/-5%) Out Wiegand LEDIN (typical = 5VDC)
(option) 27 Black / Red WIEGAND_GND Ground for Wiegand Figure 25: Wiegand input wiring If pull-ups to 12V have been added on Wiegand IN D0 and Wiegand IN D1 inputs on a previous installation with a MorphoAccess 500 Series terminal, these resistors must be removed to avoid any damage to the MorphoWave SP terminal. 46 MorphoWave Compact - 2018_2000035853-v81 4.6 > Wiegand output The following figure shows how to cable the wires of the serial port of the terminal for the Wiegand protocol 24 Green WIEGAND _OUT0 Out Wiegand OUT D0 (5V TTL) 26 White WIEGAND _OUT1 Out Wiegand OUT D1 (5V TTL) 25 Blue WIEGAND_LEDOUT1 In 28 Blue / Red WIEGAND_LEDOUT2 In Wiegand LED IN 1 (option): panel feedback
(Output type required: Open drain or 5V+/-5%) Wiegand LED IN 2 (option): panel feedback
(Output type required: Open drain or 5V+/-5%) 27 Black / Red WIEGAND_GND Ground for Wiegand Figure 26: Wiegand output wiring The use of LED1 and LED2 wires is described in the paragraphs below. The controller supports neither LED1 nor LED2 signals When the access controller has no relay contact to provide an answer to the MorphoWave SP terminal, then the decision to emit either the access granted signal or the access denied signal is taken by another way. It is either the MorphoWave SP terminal itself that decides, or it waits for the access controller answer through the local area network (TCP), or on the serial port in (RS485 or RS422). It is strongly recommended to disable the LED IN feature, to avoid any interference on MorphoWave SP terminal behavior. The controller supports only LED1 signal When the access controller has only one relay contact which is dedicated to the access granted answer, this one must be connected between the LED1 and GND wires. The LED1 wire is set to the low level by closing the contact between the LED1 and the GND wires, and it means access granted. The MorphoWave SP terminal uses the timeout of the wait for a low level on the on LED1 wire or LED2 wire as access denied answer. To minimize at most the waiting time of the user, the MorphoWave SP terminal timeout value, must be adjusted to a value a little bit higher than the maximal value of the controller response time. Warning: if the LED2 wire is connected, it must be constantly maintained in the high state. 47 MorphoWave Compact - 2018_2000035853-v81 The controller supports LED1 and LED2 signals When the controller supports one relay contact for each of the possible answers then:
The access granted contact must be connected between the LED1 and the GND wires of the terminal The access denied contact must be connected between the LED2 and the GND wires of the terminal. The MorphoWave SP terminal considers that:
The answer of the controller is "access granted", when the controller puts the LED1 wire to the low state (by closing a contact between the LED1 and the GND wires), and leaves the LED2 wire to the high state. The answer of the controller is "access denied", when the controller puts the LED2 wire to the low state
(by closing a contact between the LED2 and the GND wires), whatever is the state of the LED1 wire. The MorphoWave SP terminal also considers that the answer of the controller is "access denied" in case of time-out while expecting for a closure between LED1 and GND wires, or between LED2 and GND wires. 48 MorphoWave Compact - 2018_2000035853-v81 4.7 > Serial port wiring DataClock Input 21 Green / Red WIEGAND_IN0 23 White / Red WIEGAND_IN1 In In 16 Yellow GPO0 Out Data (Output type required: Open drain only) Clock (Output type required: Open drain only) Card present signal (if configured, only one selectable for Morpho Legacy) 27 Black / Red WIEGAND_GND Ground for Wiegand Figure 27: Serial port wiring DataClock Input DataClock Output 24 Green WIEGAND _OUT0 Out Data ( 5V TTL ) 26 White WIEGAND _OUT1 Out Clock ( 5V TTL ) 25 Blue WIEGAND_LEDOUT1 In 28 Blue / Red WIEGAND_LEDOUT2 In LED IN 1 (option): panel feedback
(Output type required: Open drain or 5V+/-5%) LED IN 2 (option): panel feedback
(Output type required: Open drain or 5V+/-5%) 27 Black / Red WIEGAND_GND Ground for Wiegand Figure 28: Serial port wiring DataClock Output 49 MorphoWave Compact - 2018_2000035853-v81 RS485 10 Green / Black RS485_TX_Y In/Out RS485 Rx/Tx non inverting signal (A) 8 Green / White RS485_TX_Z In/Out RS485 Rx/Tx inverting signal (B) 11 Black / Red RS485_GND Ground Figure 29: Serial port wiring RS485 RS485 implementation is limited to half-duplex communication. So only Tx+, Tx- and ground reference signals are necessary. Depending on the RS485 network, an impedance adaptation may be required. For farthest terminal, a 120-Ohms resistor termination may be added outside the terminal between TX+
and TX-. RS422 7 9 Blue / Black RS422_RX_A In RS422 non inverting Receive Blue / White RS422_RX_B In RS422 inverting Receive 10 Green / Black RS422_TX_Y Out RS422 non inverting Transmit 8 Green / White RS422_TX_Z Out RS422 inverting Transmit 11 Black / Red RS422_GND Ground Figure 30: Serial port wiring RS422 RS422 interface is a full duplex communication. 50 MorphoWave Compact - 2018_2000035853-v81 4.8 > GPIO wiring 19 Orange / Black GPI2 In Digital Input (1,8V to 5V) 20 Yellow / Black GPO2 Out Digital Output (5V 5mA max) 17 Orange / Red GPI1 In Digital Input (1,8V to 5V) 18 Yellow / Red GPO1 Out Digital Output (5V 5mA max) 15 Orange GPI0 In Digital Input (1,8V to 5V) 16 Yellow GPO0 Out Digital Output (5V 5mA max) 22 Black / Red GPIO_GND Ground Figure 31: GPIO wiring Single Door Access Control (SDAC) implementation Figure 32: SDAC wiring If door contact is not used, GPI1 and GPO1 shall be connected together 51 MorphoWave Compact - 2018_2000035853-v81 External Power supplyGPI_1GPO_0Push button /Motion sensorGPI_0GPO_1RELAY_COMRELAY_NO/NCDoor contactDoor strike 4.9 > Ethernet connection Use a category 6 shielding cable (120 Ohms) or better. It is strongly recommended to insert a repeater unit every 90 m. Recommendations for RJ45 wiring Pin 1 2 3 4 5 6 7 8 Signals Data pair 1 Data pair 1 EIA / TIA T568B Colors EIA / TIA T568A Colors White orange White green Orange White green Data pair 2 White green White green NC/POE pin dedicated
(+) NC/POE pin dedicated
(+) Data pair 2 Ground/
pin dedicated
(-) NC/POE pin dedicated
(-) Blue White blue Green White green White green White green White brown White green Brown White green Corel L120 Colors Grey White Pink Orange Yellow Blue Purple Brown RJ45 plug pinout is compliant with 10/100 base T, IEEE802.3 Specification. Product is compliant also with MDI or MDI-X. Figure 33: RJ45 wiring Ethernet cable shall be shielded Ethernet interface can be used to power the MorphoWave SP terminal through PoE+ (Power Over Ethernet Plus - IEEE802.3at type 2 mode). According to the PoE+ standard two modes are available: power on data pins and power on dedicated pins. Use either one of these modes depending on PoE+ implementation on your local Ethernet network. Some functions are available ONLY with an external and not with PoE+ power supply:
Wi-Fi, SAM, PIV/TWIC. External DC power is required for these features. Default Ethernet configuration By default, MorphoWave SP terminal is configured in STATIC mode with the following configuration: IP Adress : 192.168.1.10; Gateway Adress : 192.168.1.254; Subnet Mask : 255.255.254.0 52 MorphoWave Compact - 2018_2000035853-v81 4.10 > Internal USB connection Remove the 4 screws of the cover, as shown on the following drawing. Then remove the cover. Figure 34: Cover removing Then you can see a Mini USB plug. Figure 35: Internal USB connection 53 MorphoWave Compact - 2018_2000035853-v81 Mini USB type B connector The internal Mini USB-type B can be used for administration only to connect a mass storage USB key
(with a standard Mini USB-type B / USB-type A female OTG adapter). Please refer to MorphoWave SP Administration Guide for more information. USB connection is limited to USB key connection (power consumption shall not exceed 200mA) 54 MorphoWave Compact - 2018_2000035853-v81 4.11 > Wi-Fi dongle installation Wi-Fi dongle shall be installed inside the product and connected to the internal USB Mini B (at the rear of the terminal) using Idemia cable provided in the kit. Product integrating Wi-Fi dongle shall not be exposed to temperature exceeding 35C and shall not be exposed to direct sun. Wi-Fi feature requires the product to be powered from an external DC 12V to 24V power supply (the PoE+ doesnt provide enough power for both the terminal and the Wi-Fi dongle). Only Wi-Fi USB dongle delivered by Idemia (kit reference 293731397, containing the dongle and the cable) may be installed with the terminal for WLAN (Wireless Local Area Network) operation. Remove the cover on the rear panel:
Figure 36: Cover removing 55 MorphoWave Compact - 2018_2000035853-v81 Then plug the Wi-Fi dongle inside the hole, as described on the following picture:
dongle on the provided cable, connect the cable on the Mini-USB socket, and fit the Figure 37: Wi-Fi dongle installation Close the product with the cover and tighten the 4 screws. 56 MorphoWave Compact - 2018_2000035853-v81 2. connect1. connect3. Insert the dongle in the hole4. Attach the cover and tighten the screws 5 / User interface 57 MorphoWave Compact - 2018_2000035853-v81 5.1 > Modes for controlling access rights 5.1.1 > Introduction The MorphoWave SP terminal offers several methods for controlling access rights: it needs to be configured in one of the following four modes:
Identification mode, Authentication mode, Multi-factor mode, Proxy mode Refer to MorphoWave SP Administration Guide for more information on Access Control. 5.1.2 > Identification mode The Identification process of the MorphoWave SP terminal proceeds by comparison of the biometric data of the hand swiped across the biometric sensor, with all the biometric data stored in the database. It means that the biometric data of the allowed users must be stored in the internal database before they can request the access on the terminal. This biometric data is acquired either directly on the terminal (using the embedded), or on an enrolment system using the same type of biometric sensor. The access control by identification process starts when a finger is detected on the biometric sensor When the user requests the access, his identity is unknown, and it is the terminal that searches for his identity. The terminal grants the access if a match is found (the user is identified); otherwise the access is denied (the user remains unknown). For further information, please see the "Identification mode" section in the MorphoWave SP Administration Guide. 5.1.3 > Authentication (verification) mode Unlike the "identification" mode, the user identity must be known in order to execute the authentication process. Indeed, authentication is an identity verification process: the user provides his identity and the terminal checks it with the relevant process. This mode doesnt compare the users data to the data of several users: it compares the data provided by the user with the reference data provided by the same user during enrollment phase. The data can be on a card presented to the terminal or in a database and ID is provided by the user. Access is authorized if the terminal finds a correspondence. For further information, please see the "Authentication mode" section in the MorphoWave SP Administration Guide. 58 MorphoWave Compact - 2018_2000035853-v81 5.1.4 > Multi-factor mode In this mode, the "identification" and "authentication" modes are available simultaneously; the user decides which control method will be used:
by swiping his hand across the sensor, thereby triggering the identification process, by placing his contactless card on the reader, thereby triggering the authentication process, This is the default mode for terminals fitted with a contactless smartcard reader. For further information, please see the "Multi-factors method" section in the MorphoWave SP Administration Guide. 5.1.5 > Proxy mode The Proxy mode is an operating mode where the access control main application is located in a distant system. This is not a standalone mode like Identification and Authentication modes. It means that the terminal becomes a slave of the host system application. The access control application is running on the host system and uses MorphoWave SP terminal high level functions:
Identification function Authentication function Read data on a contactless card Access control result signal command The MorphoWave SP terminal is driven through an Ethernet (or Wi-Fi) link using TCP, SSL or TLS protocol. The MorphoWave SP terminal acts as a server: it is either waiting for a command or executing a command. The commands allowed by the MorphoWave SP terminal are described in the MorphoWave SP Host System Interface Specification document. For further details about SSL or TLS on the MorphoWave SP terminal, please refer to the MorphoWave SP Administration Guide. 59 MorphoWave Compact - 2018_2000035853-v81 5.1.6 > External database mode (also called polling mode) When external database mode is activated, the MorphoWave SP terminal does not verify user template in its local database. This mode is used when the user templates are stored in external database. When authentication is initiated on the terminal, the terminal will poll the user ID to external controller. On polling out the ID, the corresponding template (if exists) is fetched from the external database and is authenticated against users biometric on the terminal. Once the template request is posted to the external database, the terminal shall wait for the finger template from the external database to start authentication. Further process shall be same as authentication. Polling Process using buffer:
The users input ID will be queued in the terminals queue, which is polled by external application. External application waits for the User ID by polling the buffer. After getting an ID, it will search the template in database and send template to terminal for further authentication. The user is authenticated by the external device and granted access accordingly. MorphoWave SP terminal also has distant commands to retrieve polling buffer status and polling buffer data. Refer to the MorphoWave SP Host System Interface Specification document. How to Activate?
External database mode can be activated by setting ucc.enable_external_database parameter to 1. Only an admin user can activate polling mode. You can refer to the MorphoWave SP Host System Interface Specification document to know how to set this parameter. 5.1.7 > Anti-tamper / anti-pulling switches Please refer also to Tamper Switch section. These switches are activated as soon as there is enough pressure applied on the terminal against the wall. They are deactivated as soon as this pressure is not big enough, e.g. when the terminal is pulled out of the wall. When the switches are deactivated, the MorphoWave SP terminal acts as required by the related configuration key (see MorphoWave SP Administrator / User Guide for key configuration description):
Ignore the event (default): useful during normal maintenance operations. Send an alarm message to the Central Access Controller, through the usual channel of the access control result messages (Wiegand, DataClock, RS485, Ethernet or Wi-Fi). An alarm switch (relay contact) is directly available on block terminal tamper switch pins. Please refer to Wiring overview and to Tamper Switch sections. Generate an audible alarm signal with the speaker and an alert message on the screen. 60 MorphoWave Compact - 2018_2000035853-v81 6 / Recommendations 61 MorphoWave Compact - 2018_2000035853-v81 Global warning The manufacturer cannot be held responsible in case of non-compliance with the following recommendations or incorrect use of the terminal. General precautions Do not attempt to repair your terminal yourself. The manufacturer cannot be held responsible for any damage/accident that may result from attempts to repair components. Any work carried out by non-
authorized personnel will invalidate your warranty. Do not expose your terminal to extreme temperatures. Use your terminal with original accessories. Attempts to integrate unapproved accessories to the terminal will void your warranty. Due to electrostatic discharge, and depending on the environment, synthetic carpet should be avoided in areas where the terminal has been installed. Do not tilt the product. Do not use blunt force on the product. Do not attach anything to the product. Do not place anything on the product. Switch off the device before unplugging it. Biometric performance Do not scratch the product, particularly on the glass, because the performance of the product depends of the state of the glass surface and its anti-reflective face. Clean the glass every day to optimize performance of the product. Avoid direct sun light on the product. Areas containing combustibles It is strongly recommended that you do not install your terminal in the vicinity of gas stations, petroleum processing facilities or any other facility containing flammable or combustible gasses or materials. Specific precautions for terminals equipped with a contactless smartcard reader It is recommended to install terminals equipped with a contactless smartcard reader at a certain distance (> 30cm) from metallic elements such as iron fixations or lift gates or radio product (such as contactless smartcard reader). Performances in terms of contactless badge reading distance will decrease when metallic elements are closer. Ethernet connection It is recommended to use a category 5 shielding cable (120 Ohms). It is also strongly recommended to insert a repeater unit every 90m. Extreme care must be taken while connecting Ethernet wire to the terminal block board since low quality connection may strongly impact Ethernet signal sensibility. It is recommended to connect Rx+ and Rx- with the same twisted-pair wire (and to do the same with Tx+/Tx- and the other twisted-pair wire). Using PoE+
The MorphoWave SP can consume more power than the 13 Watt allowed by the PoE standard and must be connected to a network switch supporting PoE+. The MorphoWave SP will need the maximum power when a user swipes his hand through the reader and when reading a contactless card. 62 MorphoWave Compact - 2018_2000035853-v81 The PoE+ standard can support devices consuming up to 30W of power. The network switch will detect automatically that the device is a PoE+ device (802.3at compliant) at power up and provide the required power so the device can start. However, the standard also specifies a LLDP protocol that is used after the device is started. The LLDP protocol is bidirectional and is carried over Ethernet frames. It allows the network switch and the device to negotiate the amount of power needed by the terminal and the amount of power that the switch is allocating for the device. It is important to configure the switch to allocate the proper amount of power for the MorphoWave SP so it can work properly. A typical sign of misconfiguration is that, when a user swipes his hand through the reader, the terminal will reboot because the switch will refuse to provide the required amount of power. The MorphoWave SP will send a LLDP request for 25W and a Critical level. The switch shall be configured to allow the terminal to consume up to 25W of power. Managed vs non-managed PoE+ switches Managed switches will tend to control the power distribution in a very precise way and need to be properly configured but will not overcommit their power supply. Unmanaged PoE+ switches may be more tolerant about the power distribution and may only limit the total power distributed. In this case, it is important to evaluate the peak power supply necessary for all the connected terminals and insure that it does not exceed the power supply of the switch. Example of PoE+ Switch configuration: HP ARUBA switches 2530-24-PoE+
For the ARUBA switches, two options are possible for the configuration setting:
- Fixed : Allocate 30W for each PoE+ port This option will limit the number of MorphoWave SP terminals connected to the switch because it will refuse to overcommit its power supply. The commands to set this configuration are:
(config)# interface X poe-allocate-by value
(config)# interface X poe-value 30 Where X is the port number.
- Usage : Allocate the power dynamically to the device as required This second option will be more flexible because the devices are unlikely to be consuming the maximum amount of power at the same time. The commands to set this configuration are:
(config)# interface X poe-allocate-by usage
(config)# interface X poe-lldp-detect enabled Where X is the port number. Date / Time synchronization The terminal clock has a +/-10 ppm typical time deviation at +25C (roughly around +/- 6 sec per 48 hours). At lower and higher temperature (but within normal operating temperatures), deviation may be more important (worst case: - 14 seconds per 48 hours). If the terminal is used in an application requiring high time precision, we recommend synchronizing regularly your terminal time with an external clock (using NTP). Every 24 hours is usually enough for most applications. 63 MorphoWave Compact - 2018_2000035853-v81 Please note that the date/time of the terminal is protected from power failure during at least 24 hours. If the duration of the power failure or power down is longer, the date/time of the terminal will be lost. Cleaning precautions The use of a dry cloth is recommended to clean the terminal, especially the front face. It is recommended that the product be cleaned daily to ensure the best performance level over its lifetime. Disinfection and sanitization recommendations 1- Moisten a non-abrasive wipe (such as Economizer Wipers or 3M Scotch-Brite High Performance Cloth) with the following disinfectants:
Windex Multi-Surface Disinfectant or another similar product containing L-Lactic acid. Hydrogen peroxide (< 3%) 2- Wipe the devices surface and leave the surface wet with disinfectant for at least 5 minutes Important notice:
The following practices permanently damage and/or negatively impact the performances of the device:
Do not use bleach or disinfectants containing aggressive substances such as chlorine, soda, alcohol, quaternary ammonium etc Do not spray directly on the biometric sensor or the casing of the terminal Do not use abrasive cloths or wipes (e.g., paper towels) 64 MorphoWave Compact - 2018_2000035853-v81 7 / Annex 1 : finger placement recommendations 65 MorphoWave Compact - 2018_2000035853-v81 7.1 > Main principles MorphoWave SP is a biometric acquisition terminal which captures fingerprints by the applicant waving their hand through the active volume. The product can track and capture simultaneously up to 4 fingerprints at a maximum speed of 0.5m/s. To acquire fingerprints, the applicant waves his hand between the product glass and protective cap as shown in the Figure below. Figure 38: Typical wave hand Note: The recommended hand wave direction is from right to left, even though the sensor will accept both directions. Figure 39: Possible wave hand 66 MorphoWave Compact - 2018_2000035853-v81 Hand wave from the rightHand wave from the left 7.2 > Capture recommendations 7.2.1 > Proper Use Below are several illustrations and guidelines on how to best use your new MorphoWave SP device. Insert your hand flat, palm down, from the front of the scanner Slightly spread apart your fingers Place your hand between the cover and the optical sensor Slide your hand from right to left or left to right Figure 40: Proper Use 67 MorphoWave Compact - 2018_2000035853-v81 7.2.2 > Improper Use The following illustrations show what NOT to do when using Finger on the Fly. Do not cross your fingers Do not place your hand with fingers spread wide Do not place your fingers tightly together Do not place 2 hands inside Do not touch the cover Do not place your hand on the optical sensor Do not place your hand on the edge of the optical sensor Do not tilt your hand
(left to right or fingertip to palm) Do not insert your hand fingers first from either the left or right side of the scanner Figure 41: Improper Use 68 MorphoWave Compact - 2018_2000035853-v81 8 / Annex 2 : Bibliography 69 MorphoWave Compact - 2018_2000035853-v81 8.1 > How to get the latest versions of documents For the latest firmware, software, document releases, and news, please check our website:
biometricdevices.idemia.com To get your login and password please contact your sales representative. 70 MorphoWave Compact - 2018_2000035853-v81 8.2 > Documents about the MorphoWave SP terminal Documents about installing the terminal Quick Installation Guide, This document describes the main steps for wall mounting. Installation Guide, This document describes terminal physical mounting procedure, electrical interfaces and connection procedures. This document is in English. Documents about administrating / using the terminal Quick User Guide, This document gives a quick overview of the product and the basics of configuration and use. This document is in English. Administration Guide, This document describes the different functions available on the terminal and procedures for configuring the terminal. This document is in English. Parameters Guide, This document contains the full description of all the terminal configuration parameters. This document is in English. Documents for the developer Host System and Remote Message Interfaces, This document describes the commands supported by the terminal and the format of messages sent by the terminal to a distant system. This document is in English. Release note For each firmware version, a release note is published describing the new features, the supported products, the potential known issues, the upgrade / downgrade limitations, the recommendations, the potential restrictions 71 MorphoWave Compact - 2018_2000035853-v81 9 / Annex 3 : Support 72 MorphoWave Compact - 2018_2000035853-v81 9.1 > Troubleshooting The terminal IP address is unknown or it is not possible to connect to the terminal Use terminal interface to configure a valid set of network parameters in your terminal. The sensor is switched off Check that the database contains at least one record. Check that the identification mode is enabled. The terminal returns erratic responses to Ping commands Check the subnet mask. Ask the network administrator for the correct value. Check that each device connected to the network has a different IP address. 9.2 > Technical Support and Hotline USA & Canada:
Mail: support.bioterminals.us@idemia.com Tel: +1 888 940 7477 LATAM (Latin America):
Mail: support.bioterminals.us@idemia.com Tel: +1 714 575 2973 EMEA (Europe, Middle-East & Africa):
Mail: support.bioterminals@idemia.com Tel: +33 1 30 20 30 40 APAC (Asia & Pacific):
Mail: support.bioterminals.in@idemia.com Tel: +91 8929 159 665 India:
Mail: support.bioterminals.in@idemia.com Tel: +91 1800 120 203 020 Web site For the latest firmware, software, document releases, and news, please check our website:
biometricdevices.idemia.com To get your login and password please contact your sales representative. 73 MorphoWave Compact - 2018_2000035853-v81 COPYRIGHT 2021 IDEMIA Head office:
IDEMIA 2, place Samuel de Champlain 92400 Courbevoie - France www.idemia.com 4 1 9 4 6 1 6 5 6
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