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User guide Glass Door Lock. RG1 1 Version 0.1 07/21 Welcome!
This guide will get you up and running with your igloohome Glass Door Lock. In the meantime, you should follow igloohome on Facebook and Youtube!
Like us on Facebook Visit our Youtube As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual. Table of Contents Whats Included Specifications Installation Guide Requirements Prepare Lock for Installation Installing/Replacing Batteries Installation Instructions Double Glass Doors Single Glass Doors User Guide Lock Anatomy Features Unlocking from the Outside Unlocking from the Inside Locking from the Outside Locking from the Inside App Onboarding Managing Access in App Lock Behaviour 9V Jumpstart Audio and LED Indications Troubleshooting 4 5 6 7 9 10 13 16 17 19 21 23 25 26 27 29 31 32 33 Whats Included Smart Module Lock Assembly Clip-On Striker Magnet Sensor AA Alkaline Batteries x4 Drill Sheet RFID Tags x2 RFID Stickers x2 4 Specifications Model Battery Type Battery Life Emergency Power Operation Temp Battery Operation Temp IP Rating Material Weight RG1 4 x AA* Alkaline Up to 10 months 9V Alkaline Battery
-20C to 50C
-10C to 50C IP54 ABS, PC , Al, Zn Net: 1.3kg, Gross: 1.6kg Unlock Mechanism Bluetooth, PIN code, RFID Tags/Stickers Front Side Back 66mm 22mm 66mm 43mm 43mm m m 1 7 1 m m 0 9 1 m m 1 7 1 47mm 77mm 20mm 47mm 77mm 47mm
* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Please note that using recommended battery brands such as Panasonic, Duracell, or Energizer will improve the performance and lifespan of the lock. 5 Installation Guide Requirements Door Thickness a Clearance m m 0 9 1
b Measurements c d Supported glass door thickness : 12mm The Glass Door Lock is designed to fit 12mm swinging glass doors only. Do ensure that there is sufficient clearance on your glass door for lock unit and clip-on striker.
> 20mm
> 47mm
> 77mm a b c d 6 Prepare Lock For Installation Install Smart Module 1. Unfasten the screws of the indoor unit and remove the housing 2. Snap the Smart Module into position and connect the cable 3. Assemble back the housing and fasten with the screws. Snap the Smart Module Connect the Cable 7 Glass Door and Lock Assembly orientation The keypad will be orientated automatically depending on how the lock is positioned during installation. Note: After a period of use, the keypad orientation will become fixed. To reset this, simply remove and reinstall the batteries. Left Hand Installation LH Lock Assembly Orientation Hinge Clip-On Striker Outside
* Hinge is on your left. Right Hand Installation RH Lock Assembly Orientation Clip-On Striker Hinge Outside
* Hinge is on your right. 8 Installing/Replacing Batteries Using your fingers, loosen the screw on the battery cover and remove the battery cover. Twist to loosen screw Battery Cover Install or replace with 4 new AA alkaline batteries Put back the battery cover and tighten the screw. 9 Installation Instructions Double Glass Doors Lock one side of the glass doors in place. This must remain locked to use the lock. If this is not done, the lock will not secure the glass doors properly. Use a wet wipe/wet cloth to wipe the area of the glass door where the glass door lock will be installed on. 10 Assembling the Lock Assemble the lock assembly onto one of the glass door by pushing it into place fully. Ensure the lock assembly is snugly in place. 11 Assembling the Clip-on Striker On the other glass panel, assemble the clip-on striker by pushing it into place fully. Ensure that it is installed at the correct height with respect to the lock assembly. 12 Installation Instructions Single Glass Doors Assembling the Lock Assemble the lock assembly onto the glass door by pushing it into place fully. Ensure the lock assembly is snugly in place. 13 On the glass door frame, use the provided drill sheet to drill out the required holes to depths of 20mm. Depth Width:
20mm Door frame Note: If you are installing the Glass Door Lock with the Smart Module on the bottom of the unit
(left-hand installation), please flip the drill sheet upside-down as well (with magnet hole at the top). Finally, insert the provided magnet sensor into the magnet hole. 14 4 Ensure Glass Door Locks auto-relock is working when the glass door is closed, and that the locking and unlocking is smooth and unobstructed. 15 User Guide Lock Anatomy Front & Back Assembly Thumbturn Smart Module Multi-Function Button Touch Screen Keypad Unlock LED Indicator RFID Reader 9V Jumpstart Low Battery Indicator Clear 16 Battery Cover Features PIN / Bluetooth Unlock Master PIN Code Bluetooth Master Key The igloohome Glass Door Lock unlocks with a permanent Master PIN Code. User PIN Code igloohome mobile app can The generate multiple types of User Pin codes, e.g. One-Time, Permanent &
Duration. The igloohome Glass Door Lock unlocks with Bluetooth via the app. Bluetooth Guest Key Bluetooth keys based on duration can be generated and shared with guests. RFID The igloohome Glass Door Lock is able to register up to 100 key cards. Auto Re-lock Manual Re-lock The igloohome Glass Door Lock relocks automatically when door is closed. User can configure the delay or deactivate relock if they prefer to. User can press and hold the unlock icon on the keypad to manually lock the Glass Door Lock. Lock Battery Emergency Jump-Start Easily jumpstart the Glass Door Lock with a 9V battery as an emergency measure if batteries are drained. Low Battery Alert An intuitive audio and LED visual alert will prompt you to change the batteries when it runs low. 17 Features Security / Alarms Security Lockout Activity Logs Keypad or RFID is disabled after several incorrect access attempts to ensure your property is always secure. Privacy Mode When enabled, lock will only unlock via master Bluetooth key. PIN codes, RFID credentials will not be accepted until function is disabled. Passage Mode Activate Passage mode via the Multi-
Function Button or turning auto relock off via Bluetooth. Masking Security Code Enter random digits before your PIN Code to reduce risk of intruders checking fingerprints. Tamper Alarm The lock will sound an alarm if it is being pried from the door to alert and deter potential tampering attempts. Entry via PIN codes and Bluetooth Key will be logged in the app. Bluetooth key access logs are updated in real-time and PIN code access logs are updated when the owner uses a bluetooth key or update logs. Fire Alarm The lock will unlock automatically when its sensors detect high temperatures. Obstruction Alarm The lock will sound an alarm if the deadbolt tongue cannot be extended or retracted fully to alert the user of any obstructions. Intrusion Alarm The lock will sound off when the door is forced open while the bolt is still extended. Others 18 Volume Control Quiet Unlock Volume is adjustable to your preference. Select from 0 (mute) to 5
(loudest). Mute audio indicators while unlocking the door to prevent disturbances. Unlocking from the Outside a Bluetooth 1. Open your igloohome app 2. Tap on the Bluetooth Unlock button 3. The status indicator will flash green twice with 4 short ascending tones once unlocked. Home Glass Door Lock b PIN Code 1. Press any button on the keypad to wake device up 2. Key in a valid PIN code (with or without masking pins) followed by the Unlock Icon 3. The status indicator will flash green twice with 4 short ascending tones once unlocked. 19 c RFID 1. Hold the registered card and move it closer towards the RFID icon on the Glass Door Lock. 2. The status indicator will flash green twice with 4 short ascending tone once unlocked. 20 Unlocking from the Inside a Multi-Function Button Press the Multi-Function Button to Unlock. 21 b Bluetooth Unlock 1. Open your igloohome app 2. Tap on the Bluetooth Unlock button 3. The status indicator will flash green twice with 4 short ascending tones once unlocked. Home Glass Door Lock 22 Locking from the Outside a Auto Relock The igloohome Glass Door Lock relocks automatically when door is closed. User can configure the delay or deactivate* relock if they prefer to. Note: Function will only work when Sensor is installed.
*Even if auto-relock is disabled, as a security feature, the Glass Door Lock will still lock after 30s if it is unlocked using the multi-function button/BT unlock and door is not opened. 23 b Manual Relock Press and hold the Unlock icon on the bottom right of the keypad for 2 seconds until the status indicator will show green with a long beep. Note: Used when Auto Relock is Off 24 Locking from the Inside a Multi-Function Button b In the case that auto-relock function is disabled or does not work, after closing the door, user can alternatively press the Multi-Function Button to manually lock the Glass Door Lock from the inside. 25 App Onboarding Test Factory PIN Unlock In the factory mode (before pairing), the PIN to unlock is 1234567890 2 Register as a Lock User a) Download igloohome from App store / Play store. b) Create an account and login. 3 Pairing a) Select [Add new igloohome lock]
Note: For existing users with other paired locks, go to [Configuration], select [Add Locks] and follow the instructions. 4 Setting Master PIN code Before proceeding, turn on your Bluetooth and ensure that you are within Bluetooth range of the lock. Go to [Access] and customize your [Master PIN] by editing it. 26 Managing Access in App Creating PIN codes PIN codes can be generated on the app under [Access], create [+Access] and choose either One-Time, Permanent, Duration PIN or Recurring PIN. Pin codes will expire if its not use within its activation period. Refer to the table below. PIN Type Use PIN within*
One-Time PIN 24 hrs of generation Permanent PIN 24hrs of generation Duration PIN 24hrs from the start time Recurring PIN 24hrs from the start time Note: Duration PIN code end times can be customised within a 28-day timeframe. Past this timeframe, the end time will automatically be configured to the start time. 2 Bluetooth Guest Key Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests to unlock the igloohome smart lock via Bluetooth. There are 3 steps to using a Shared Bluetooth Key 1. 2. 3. Notes:
Under [Access], create [+Access] and choose [Bluetooth Key] under
[Access Type]. Proceed to share the key after it is created. Guest receives the Bluetooth Key by one of these methods:
Clicking the URL given and follow the instructions. Claiming Bluetooth Key under [Configuration]. Guest can now use the Bluetooth Key under the Guest Bluetooth Key Section whenever he/she is within range of the lock. The owner can revoke the Bluetooth Key in App. Bluetooth Key must be accepted within 1 hour generation before it expires. 27 Managing Access in App 3 Adding Key Card 1. Under [Access], select [+Access] followed by [Keycard]. 2. Wait until the confirmation of the lock by an audio indicator (long beep). 3. Tap key card(s) on the lock to add and then rename the key card(s) on the App right away. 4. Follow instructions on the app and select [Done] to complete the process. 28 Lock Behaviour Security Lockout After several incorrect PIN code or RFID attempts, the corresponding entry method will be locked out and the security alarm will be triggered. Note: Bluetooth, multi-function button and any other unlocking methods aside from the one locked out can be used to unlock in this mode Security Lockout Triggered by 5 consecutive invalid PIN or RFID attempts by default (Configurable via Bluetooth) Disabled by Behaviour After 1 / 5 / 10 Minutes or Any other unlocking methods If keypad is disabled -
single flash when keypad is triggered If RFID is disabled -
RFID reader will not read any RFID cards Duration Please refer to table below. Triggered Security Alarm Security Lockout 1st Time 30 Sec 2nd Time 60 Sec 1 Min 5 Min 3rd and Consecutive Time 90 Sec 10 Min 29 2 Privacy Mode Privacy Mode prevents others from using PIN code and RFID tag/stickers to unlock when you are inside the property. It can be activated when the Glass Door Lock is locked. Note: Bluetooth can be used to unlock in this mode. 3 Passage Mode Passage Mode enables you to have easy access during high human traffic flow by deactivating auto relock. It can be activated when the Glass Door Lock is unlocked. Method 1: Turn off auto relock under lock settings via Bluetooth Method 2: Holding on to the Multi-Function Button Keypad Disabled Mode & Passage Mode Activated by Holding on to the Multi-Function Button until 3 short ascending beeps are heard. Deactivated By Holding on to the Multi-Function Button until 3 short descending beeps are heard or Any other unlocking methods. Behaviour Double flash when keypad is triggered and lock will not accept any RFID. 30 9V Jumpstart 9V Jumpstart Feature 1. Touch and hold the battery contacts against the 9V jumpstart pin on the lock and you will hear a series of beeps and the keypad will light up. 2. While holding the 9V battery to the jumpstart, key in your PIN code on the keypad followed by the Unlock icon. 9V 9V 9V 9V Please ensure terminals of the 9V battery are in contact with the Jump Start contact points of the lock for 2 seconds to activate your Glass Door Lock. 31 Audio and LED indications Actions Indications Bluetooth Connection Status indicator flashes Blue Successfully Unlocked Successfully Locked Ascending 4 fast tones after unlocked and flash Green LED 2 times 1 long beep after product is locked and Green LED for 2 seconds Incorrect PIN 4 short beeps and flash Red LED 2 times Invalid RFID Descending 4 fast tones Obstruction Alarm 6 sets of 4 short beeps Keypad Disabled Mode Activated Keypad Disabled Mode Deactivated Keypad Security Lockout Alarm Keypad Security Lockout Deactivated Ascending 3 fast tones Ascending 3 fast tones Low-high siren for 30 /60 / 90 seconds 2 long beeps Low Battery Alert Descending 3 fast tones when keypad is woken up and breathing Red LED Tamper Alarm Continuous 5 short beeps Hard Reset / Unpair Descending 3 slow tones Pairing Ascending 3 fast tones Intrusion Alarm Continuous alarm and Red LED 32 Troubleshoot Pairing is unsuccessful Unable to use a 9V battery to jumpstart the lock Try with a different mobile device, using the Please ensure the two pins of the battery is in same username and password Update your phones operating system to the latest version Restart the Bluetooth and Internet connection on your mobile device Restart igloohome app on your mobile device Switch to a new set of batteries Bluetooth Key is not working Restart the Bluetooth and Internet connection on your mobile device Check on the timezone of the home listing against your phone time Check if the Bluetooth Key is expired. It must be accepted within 1 hour of generation Update your igloohome app to the latest version Switch to a new set of batteries contact with the 9V jumpstart pin securely while unlocking it Please unlock within 20 seconds Please ensure that the 9V battery has sufficient power Keypad is flickering The Glass Door Lock is low in battery. Switch to a new set of batteries Keypad lights up on touch only Check if the Glass Door Lock is in privacy/
passage mode or security lockout mode Check that your lock is not muted Generated PIN codes do not work Re-lock is not working Make sure that the generated PIN codes are activated within the given hours Do a Bluetooth Unlock to refresh the app PIN codes may have been customised or expired Check battery level of the lock Make sure you have enabled auto relock function on the app and the magnet sensor has been installed on the door frame Keypad does not light up The Glass Door Lock battery is flat Use a 9V battery to jumpstart the lock and unlock the Glass Door Lock to replace the batteries Please unlock within 20 seconds Slow locking / Unlocking The Glass Door Lock is low in battery. Switch to a new set of batteries 33 FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. such modifications could void the user's authority to operate the equipment. The device has been evaluated to meet general RF exposure requirement. To maintain compliance with FCC's RF exposure guidelines, the distance must be at least 20 cm between the radiator and your body, and fully supported by the operating and installation configurations of the transmitter and its antenna(s). 34 For enquiries go to:
igloohome.co/support 34