FCC ID: 2AYD7-SK3E05 Keybox 3E

Installers &

User guide Keybox 3E. 1 Version 0.1 06/22 Hi there!

Hi there!

Were so glad youve decided to join us on this journey to create a world without keys. In this guide, youll find everything you need to get started with your Keybox. If you do not find what youre looking for, reach out to us at support@iglooworks.co. Were here to help. Support & Help Portal:

go.iglooworks.co/support Lets stay connected:

support@iglooworks.co Singapore: +65 3129 2464 USA: +1 929 224 0688 Tip: As we continuously improve our products and services, the latest version of this user guide can be found in the support & help portal!

Table of Contents Whats Included Specifications Lock Anatomy Lock Features Managing the Battery Emergency Jumpstart Pairing the Box Keybox Installation Modes of Access Managing Access Managing Lock Features Manage Lock Settings Audio and LED Indications Car Sharing Kit Car Sharing Kit Set-Up Connect with Airbnb Other Services Troubleshoot 4 5 6 7 9 10 11 12 14 16 18 20 21 22 23 25 26 29 Whats Included Keybox 3E Slim Shackle Mounting Seal Rings x2 Screwdriver Mounting Screws x2 Screws Anchors x2 AAA Alkaline Batteries x4 Chain 4 Specifications SKU Body Shackle Gross (with packaging) Net Modes of access (Entry) Power type Battery life Emergency power type Battery operating temperature Operating temperature Certifications Protocols Usage SK3E Zinc Alloy, Al Alloy Hardened Steel, Rubber 1.3 kg / 2.7 lbs 1.5 kg / 3.3 lbs PIN Codes, Bluetooth keys 4 X AAA Alkaline Batteries Up to 12 months USB-C jumpstart

-10C to 50C / 14 F to 122F

-20C to 50C / -4F to 122F IP66, CE, FCC Bluetooth 5.0, algoPIN technology Advised to be installed under sheltered areas, not to be exposed to wet weather conditions. Front 30mm (1.18) Front (Opened) Storage Depth: 27mm (1.06)

) 0 3

. 1

m m 3 3

) 4 5 6

. m m 6 6 1 108mm (4.25)

) 1 4 3

. m m 6 6 8

. 114mm (4.49) Thickness: 53mm (2.09)

* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Duracell & Energizer alkaline batteries recommended. Please note that using better batteries will improve the performance and lifespan of the Keybox. 5 Lock Anatomy Shackle Slim Shackle Unlock Clear USB-C Port Touch Screen Keypad 6 Lock Features PIN Code/Bluetooth Key Master PIN Code The Keybox 3E unlocks with a permanent Master PIN Code. Master Bluetooth Key The Keybox 3E unlocks with Bluetooth via the app. Guest PIN Code The Keybox 3E supports multiple types of User PIN codes, e.g. One-

Time, Permanent, Recurring &

Duration which can be generated and shared via the app. Guest Bluetooth Key The Keybox 3E supports User Bluetooth keys which can be generated and shared via the app. Battery Low Battery Alert Intuitive audio and visual alerts will prompt you to change the batteries when it runs low. Emergency Jumpstart Easily jumpstart the lock with a USB-C cable connected to a power bank if batteries are drained. 7 Lock Features Others Security Lockout Keypad is disabled after several incorrect access attempts. Decoy PIN Code Heighten security and throw off onlookers by entering random digits before your actual PIN code. Auto Lock Automatically locks once the Keybox is shut to give you greater peace of mind. Manual Relock Manually lock the device by holding the Unlock icon if Auto Lock does not work. Relock Reminder Alert Keybox will sound an alert to remind users to fasten the shackle. Obstruction Alarm The lock will sound an alarm if the shackle cannot lock or unlock to alert the user of any obstructions. Encryption AES 128-bit Audit Trail Up to 300 activity logs Volume Control Adjust the volume according to your preference. Select from levels 0 (mute) to 5 (loudest). Keypad LED Toggle Turn the backlight from the keypad buttons on or off. Chain Use the chain to prevent accidental removal of keys from the Keybox. It is detachable for ease of switching out chains if needed. Learn how to access, activate, and deactivate these features from pages 19 - 20. 8 Managing the Battery Loosen the 4 screws and remove battery cover Insert AAA Batteries Battery Cover Secure battery cover tightly with 4 screws Please screw the battery cover tightly after inserting batteries to ensure optimal water resistance.

* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Duracell & Energizer alkaline batteries recommended. Please note that using better batteries will improve the performance and lifespan of the Keybox. 9 Emergency Jumpstart USB-C Jumpstart 1. Connect the USB-A to USB-C cable to a power bank then plug it onto the USB-C jumpstart port on the keybox. 2. While the USB-A to USB-C cable is connected to the power bank, key in PIN code on the keypad followed by to unlock. Please unlock by entering a valid PIN code or via the app within 20 seconds after the keybox is powered up. 10 Pairing the Keybox Test the lock with the Factory PIN code before you begin the pairing process. 1. Wake the lock by pressing any button on the front body. 2. 3. Tap The LED indicator on the lock will flash green when it is successfully unlocked. You will also hear four ascending tones.

, then enter 1234567890, followed by

. Once you have tested it, you can now begin to pair the lock to your iglooworks account. 1. 2. 3. 4. 5. Select [Locks] from the menu. Tap [Pair New Lock]. Select the property. Tap [Next]. Select the lock model and follow the steps shown on the screen. Note:

Ensure your Bluetooth and Location services are turned on. You may have to perform a Bluetooth sync after successfully pairing the lock to obtain the initial battery status of the device. us of the device. 11 Keybox Installation a Secure Keybox 3E on a handle or knob 1. Unlock the keybox 2. Push the shackle release to the right 3. Pull out the shackle 4. Secure on a handle or knob 5. Insert back the shackle Shackle Release For door handles, use Regular Shackle For door knobs, use Slim Shackle 12 b Mount on a surface 1. Unlock the Keybox 3E 2. Drill holes on a wall 3. Hammer the screw anchors into the holes 4. Mount the keybox on the wall with the mounting seal rings and 2 screws Mounting Seal Rings Push Out Rubber 13 Modes of Access a PIN Code As the owner of the lock, you can use the Master PIN code, issue Guest PIN codes, and test the lock during set-up with the Factory PIN code. Master PIN Code Permanent PIN code that works every time. Can be customized via Bluetooth by lock owner. Guest PIN Code Generated via algoPIN technology or customized via Bluetooth by lock owner. Includes One-Time, duration, permanent and recurring PIN codes. 1. Wake the lock up by pressing the touchscreen keypad. 2. Enter a valid PIN code, with or without decoy digits, followed by 3. The LED indicator on the lock will flash green when it is successfully unlocked. You will also hear four ascending tones. 14 b Bluetooth This mode requires you to have the igloohome app installed on your mobile phone with a verified account. You can be the owner of the lock, or be a recipient of a Guest Bluetooth Key to use this as a valid mode of access. on the screen. 1. On the app, select the lock youre trying to access. 2. Tap the 3. The LED indicator on the lock will flash blue to establish the Bluetooth connection, then green when it is successfully unlocked. You will also hear four ascending tones. Home Keybox 3E Note: You need to be within Bluetooth range of the lock, and have your Bluetooth services switched on. 15 Managing Access Creating Guest PIN codes There are 2 ways to create PIN codes for your guests and family members. Choose from several PIN code validity durations to manage access for different users. a) If you are away from your property, generate PIN codes on the go with our unique algoPIN technology:

1. On the igloohome mobile app, tap on the 2. Tap on [+Access]. 3. Select the access type from the list on the screen. 4. Fill in the required fields. 5. Select [algoPIN]. 6. Tap on [Create PIN code]. icon. b) If you want to create a customised PIN code, you will need to be within Bluetooth range of the lock with your Bluetooth function turned on:

1. On the igloohome mobile app, tap on the 2. Tap on [+Access]. 3. Select the access type from the list on the screen. 4. Fill in the required fields. 5. Select [Bluetooth]. 6. Tap on [Create PIN code]. icon. Important:

All PIN codes generated by algoPIN technology have activation periods. If they are not used within the period, the PIN codes will be considered invalid. One-Time & Permanent PIN Codes - 24hrs of being generated I.e. Generated at 1900hrs today, must be used by 1900hrs tomorrow to activate. Duration & Recurring PIN Codes - 24hrs from the start date and time of its validity period I.e. Created for 1900hrs on 1 Jan, must be used from 1900hrs - 2000hrs on 1 Jan to activate. 16 2 Create Guest Bluetooth Keys Allow guests and family members to use their smartphones to unlock the door. When you issue a Bluetooth key, you get real-time updates on who has accessed your property. 1. On the igloohome mobile app, tap on the 2. Tap on [+Access]. 3. Select [Bluetooth Key]. 4. Fill in the required fields. 5. Tap on [Create Bluetooth Key]. 6. Tap on [Share]. Your guest can either scan the unique QR code shown on your screen, or you may share the link via your preferred communication method (Text, Email, WhatsApp, Facebook Messenger etc.) to claim the Bluetooth key. Your guest will either need to download the igloohome mobile app and register for an account or claim the Bluetooth key with their existing igloohome account. Important:

All Bluetooth keys must be claimed within 1 hour of it being generated. If they are unclaimed within the period, the keys will be considered invalid. I.e. Generated at 1900hrs today, must be claimed by guest by 2000hrs today. Bluetooth keys can be revoked by lock owner anytime. 17 Managing Lock Features You can configure the duration before Auto Lock is triggered:

*Please ensure you are within Bluetooth range of the lock and your Bluetooth function is turned on. Auto Lock 1. On your app, tap [Lock Settings]. 2.Select [Auto Lock Timer]

3. Select from the list of preset durations or choose to never automatically lock. 4.Tap [Apply Changes]. If you choose to never automatically lock, you may wish to perform a manual relock:

on the keypad for 2 seconds. The LED indicator will flash green and youll Hold the hear a long beep for successful relocking. You can configure the number of attempts before the Security Lockout mode is enabled:

*Please ensure you are within Bluetooth range of the lock and your Bluetooth function is turned on. 1. On your app, tap [Lock Settings]. 2. Select [Security Lockout]. 3. Select the number of attempts from 1 to 10, or choose to deactivate this function completely. 4. Tap [Apply Changes]. Once this is set, the lockout will be triggered after you exceed the number of attempts set. Security Lockout Your lock will reject any further unlocking attempts via the same mode you used. You can disable it by trying another valid access mode. Triggered Security Alarm Security Lockout 1st Time 2nd Time 3rd and Consecutive Time 30 Sec 60 Sec 90 Sec 1 Min 5 Min 10 Min Relock Reminder Alert You can enable, disable and configure the duration before the alert sounds off:

*Please ensure you are within Bluetooth range of the lock and your Bluetooth function is turned on. 1. On your app, tap [Lock Settings]. 2. Select [Relock Reminder Alert]. 3. Configure the duration between 5 seconds to 10 minutes, or disable the alert. 4. Tap [Apply Changes]. 18 Emergency Jumpstart 1. Connect the USB-A to USB-C cable to a power bank. 2. Plug the USB-C port into the jumpstart port on the lock. 3. Once the lock powers up, enter a valid PIN code within 20 seconds, followed by to unlock. Decoy PIN Code 1. Key in up to 8 random digits before your actual PIN code, followed by to unlock. To configure the volume of your lock:

*Please ensure you are within Bluetooth range of the lock and your Bluetooth func-

tion is turned on. Volume Control 1. On your app, tap [Lock Settings]. 2. Select [Volume]. 3. Select the volume level from 0 to 5 (softest to loudest). 4. Tap [Apply Changes]. To configure the LED settings:

*Please ensure you are within Bluetooth range of the lock and your Bluetooth function is turned on. Keypad LED Toggle 1. On your app, tap [Lock Settings]. 2. Select [Keypad LED Toggle]. 3. Turn it on or off. 4. Tap [Apply Changes]. This feature is switched on by default. 19 Manage Lock Settings Delete Lock Delete All PIN Codes To delete a lock from your account, you will need to unpair the device:

*Please ensure you are within Bluetooth range of the lock and your Bluetooth function is turned on. 1. On your igloohome app, tap on 2. Select [Delete Lock]. 3. Follow the instructions shown on the pop-up and tap [Ok]. To delete all PIN codes created for a specific lock:

*Please ensure you are within Bluetooth range of the lock and your Bluetooth function is turned on. 1. On your igloohome app, tap on 2. Select [Delete All PIN Codes]. 3. Follow the instructions shown on the pop-up and tap [Ok]. To perform a hard reset:

Hard Reset /

Unpair 1. Ensure the lock is in unlocked state i.e. bolt tongue is retracted. 2. Delete the lock from your app. 3. Press and the [R] button together for 3 seconds. 4. You will hear 3 slow descending tones upon successful reset. Lock Name To change the name of your lock:

1. On your igloohome app, tap on 2. Select [Lock Name]. 3. Enter the new name of your lock. 4. Tap [Submit]. Every lock has a unique Bluetooth ID. Should you need the ID for support purposes, find it by:

1. On your igloohome app, tap on 2. Located on the top of the screen

. Finding your locks Bluetooth ID We recommend syncing your lock to your account every 3 months for optimal product experience. Syncing the lock to your account helps you stay up-to-date with the locks battery levels and activity logs. Sync Note:

This may take up to 5 minutes depending on how often you sync the lock with your account. To do this:

1. On your igloohome app, tap on 2. Tap the [Sync] button located underneath the battery status. 20 Audio and LED Indications Actions Indications Bluetooth Connection LED Indicator flashes Blue Successfully Unlocked Ascending 4 fast tones after unlocked and flash Green LED 2 times Successfully Locked 1 long beep after product is locked and Green LED for 2 seconds Incorrect PIN 4 short beeps and flash Red 2 times Deleted PIN 3 sets of 4 short beeps and flash Red 2 times Obstruction Alarm 6 sets of 4 short beeps Security Lockout Alarm Security Lockout Deactivated Low Battery Alert Low - High siren for 30 / 60 / 90 seconds 2 long beeps Descending 3 fast tones when keypad is woken up and breathing Red LED Hard Reset / Unpair Descending 4 slow tones Power Start Up 2 slow beeps then 2 quick beeps 21 Car Sharing Kit The Keybox 3E is also compatible with the igloohome Car Sharing Kit. Designed to offer a seamless car-sharing experience for everyone, the kit lets you transform any vehicle into one thats ready for safe sharing.

*NOTE: The Car Sharing Kit is sold separately. Whats Included Car Mount Faraday Pouch Screws 22 Car Sharing Kit Set-Up a Preparing the Keybox for installation 1. Unlock Keybox and unscrew the guard plate 2. Remove rubber bumper from the back of Keybox 3. Release shackle from the Keybox and mount onto the Car Mount Side View Unlock with Factory PIN Code 1 2 3 4 5 6 7 8 9 0 Shackle Release NOTE: The Car Sharing Kit is sold separately. 23 b Installing the Keybox on the Car Mount for use 4. Secure Keybox to Car Mount with the provided nuts and bolts 5. Place the car key fob into the Faraday Pouch 6. Place the pouch into the Keybox and close it 7. Hook it onto the window panel of your car Front View Faraday Pouch NOTE: The Car Sharing Kit is sold separately. 24 Connect with Airbnb 87 Connect with Airbnb Airbnb Connect automates the generation of PIN codes for your Airbnb guests based on their approved reservations. Here are the steps to activate Airbnb Connect Step 1: Connect to your Airbnb Under [Account Settings], select [Connect with Airbnb], then click [OK]. Step 2: Connect to Airbnb listings Under [Reservations], click the [Add] icon to select a home to connect to. Select Airbnb Listing and PIN Time to associate. Note:

Emails with PIN code will be sent to the guest between 1 to 48 hours before check-in time (configurable). PINs will only be valid between the check-in and check-out times. Step 3: Change Check-in and Check-out time Under [Add and Manage], select [Manage Properties] followed by the listing to view or edit its details. Notes:

If the access mail has not been sent, changing your check-in/check-out time via the app modifies the start and end time of the PIN codes to be shared with your guest. If the access mail has been sent, changing these details will only affect the next reservation. Changing these details on the igloohome app does not update the check-in/check-out time on the listing on the Airbnb website. 2 Disconnect Airbnb Should you prefer to generate PIN codes for your guests manually, you may disconnect your Airbnb listing from the igloohome home listing with the steps below. 1. Under [Reservations], disconnect all the listings (if any). 2. Under [Account Settings], select [Disconnect with Airbnb]. Should you wish to completely disconnect your Airbnb account from your igloohome account, make sure that all your Airbnb listings have been disconnected in the above step, then go to:

Airbnb Host Website > Connected Apps > Select igloohome to disconnect 25 Other Services This lock supports iglooconnect and igloodeveloper services. a iglooconnect iglooconnect is a platform for you to integrate your locks with a myriad of third-party services. Whether its managing facility booking, property management or vacation rental hosting, iglooconnect lets you simplify workflows. If youre a lock owner thats looking to get more out of your device, connect to our network of service providers apps or platforms with a few simple clicks. For more information, visit https://www.igloocompany.co/iglooconnect. Getting your iglooconnect account Your iglooconnect account is tied to your igloohome account. If youre an existing lock owner, you can access iglooconnect with the same credentials. Otherwise, sign up for an account via the app. Creating an igloohome account 1. Download the igloohome app on your smartphone via the App Store or Google Play Store. 2. Fill in the fields shown on the screen. 3. Accept the terms of services and privacy policy. 4. Tap [Create account]. 5. Enter the 6-digit OTP sent to your email address. 6. Tap [Verify]. 7. You now have a verified igloohome account!

Selecting a third-party service provider 1. Visit www.connect.igloocompany.co on your desktop or mobile device. 2. Log in with your igloohome account. 3. Choose the service provider you wish to integrate your locks with. 4. Select the number of integration slots needed. (1 slot per lock) 5. Checkout. Connecting your locks to the integration slots (Exchange codes) 1. Via the igloohome app, go to Account Settings 2. Tap [iglooconnect]

3. Select the service provider you have purchased integration slots from 4. Add your lock to the available slots 5. Select the Pending tab 6. View the exchange code 7. Copy the exchange code onto the service providers backend Changing your billing information To change your billing information, 1. Visit connect.igloocompany.co and log in with your igloohome account credentials. 2. Click [Account Settings] on the top right corner next to the initials of the account holder. 3. Select [Payment Method]. 4. Follow the instructions onscreen to add or edit payment details. 26 Removing locks from integration slots 1. On the igloohome app, go to Account Settings. 2. Tap [iglooconnect]. 3. Select the service provider you want to unlink the lock from. 4. Select the lock you want to unlink. 5. Tap the icon. Initial slot payment/cancellation

* Payment method is immediately charged when the slots are purchased for the first time.

* Payment amount is equal to the prorated amount for the first partial month.

* Customers would only pay for the number of remaining days within the month in which the slots have been purchased for.

* This payment does not account for the number of days the slots have been utilized for that partial month. Managing your integrations Recurring payment/cancellation

* After the slots have been purchased, the subscription is automatically renewed.

* After the initial payment, the next full months charges will be automatically billed on the first day of the subsequent months.

* Cancelling slots would therefore have to be processed before the follow-

ing month. Additional slot(s) payment/cancellation

* If additional slots are purchased, the payment method is not immediately charged.

* Instead, the billing occurs on the first day of the following month.

* Payment amount is equal to the prorated amount of the first partial month plus the next full months charges.

* Cancelling additional slots before the end of the first partial month would only charge for that partial month, on the first day of the following month. If you have forgotten your password, 1. Visit the login page and select [Forgot password?]

2. Enter your registered email address. 3. Press [Submit]. Resetting your password You will receive an email with a link and instructions on how to reset your password. 27 b igloodeveloper igloodeveloper lets you manage access via our software and smart access products through API and SDK documentations. For more information, visit https://www.igloocompany.co/igloodeveloper. Creating an igloodeveloper account Logging in to the igloodeveloper portal Resetting your password 1. Visit developer.igloocompany.co on your desktop or mobile device. 2. Click [Sign up here] to register for a new account. 3. Fill in the fields shown on your screen. 4. Click [Register]

5. Confirm your account registration via the link sent to your email address. 6. You now have a verified igloodeveloper account!

1. Visit developer.igloocompany.co on your desktop or mobile device. 2. Log in with your verified igloodeveloper account credentials. 3. Click [Log in]. If you have forgotten your password, 1. Visit the login page and select [Forgot password?]

2. Enter your registered email address. 3. Press [Submit]. You will receive an email with a link and instructions on how to reset your password. c iglooworks iglooworks is the dedicated line of smart access solutions for enterprises. Speak with your owner or admin to get your accounts set up before you proceed. Once you receive an invite, you can register for an iglooworks account to start operating the lock on the ground. The iglooworks mobile app allows for on-the-ground management of your locks. Authorized members can perform operational tasks without fuss. Setting up your iglooworks app account Your app account is tied to your Dashboard account. If youre an existing member, you can access the iglooworks app with the same credentials. Otherwise, speak to your account owner to invite you as a member. 1. Download the iglooworks app on your smartphone via the App Store or Google Play Store. 2. Log in with your iglooworks account and organization ID. 3. Tap [Enter]. 28 Troubleshoot I am unable to close the Keybox 3E. Do an unlock via PIN code or Bluetooth and try to close the keybox again. Note that you might accidentally lock the keybox manually by holding the UNLOCK button for 2 seconds when the keybox is open. I am unable to remove the battery cover screws. Note that the screws are designed to be retained, therefore cannot be removed. Please loosen the screws to remove the battery cover. The keybox keypad flashes white and LED indicator flashes red when I activate the keypad. Security Lockout is triggered on the Keybox 3E. Please refer to page 18. I tried to use USB-C to jumpstart the lock but unable to. Please ensure USB-C connector is connected to the USB-C slot securely while unlocking it with PIN code or Bluetooth. Please unlock within 20 seconds. Please ensure that the Power Bank has sufficient power. The lock is not responding at all. The Keybox 3Es battery is flat. Use an USB-A to USB-C cable connected to a power bank to jumpstart the lock and unlock the keybox to replace the batteries. Please unlock within 20 seconds. Refer to page 9 for steps on battery replacement. I closed the Keybox 3E but it did not relock automatically. Make sure Auto Lock is ON via the igloohome mobile app. If Auto Lock is ON and the keybox is still not working, try to lock the keybox manually by holding the UNLOCK button for 2 seconds. I tried to unlock the Keybox 3E but the keypad went off and came back on with 2 slow and 2 quick beeps. The Keybox 3E is low in battery. Use an USB-A to USB-C cable connected to a power bank to jumpstart the lock and unlock the Keybox 3E to replace the batteries. Refer to page 9 for steps on battery replacement. I cant scan the QR sticker as it is worned out. Use the spare QR sticker that is provided in the Keybox 3E box. I have generated my PINs from the app but it cannot work. Do a Bluetooth Unlock or sync and try again. Make sure that the generated PIN codes are activated within the activation period before it expired. What is the maximum thickness of the items that can be stored in the Keybox?

Any item that exceeds 25mm in thickness may run the risk of triggering the obstruction alarm. 29 FCC Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. NOTE: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. such modifications could void the users authority to operate the equipment. The device has been evaluated to meet general RF exposure requirement. This equipment complies with FCCs RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna(s) must not be co-located or conjunction with any other antenna or transmitter. 30 IC Caution RSS-Gen Issue 5 & RSS-Gen numro 5 English :

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device. Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. French:

Cet appareil contient des metteurs / rcepteurs exempts de licence conformes aux RSS

(RSS) dInnovation, Sciences et Dveloppement conomique Canada. Le fonctionnement est soumis aux deux conditions suivantes:

(1) Cet appareil ne doit pas causer dinterfrences.

(2) Cet appareil doit accepter toutes les interfrences, y compris celles susceptibles de provoquer un fonctionnement indsirable de lappareil. Tout changement ou modification non expressment approuv par la partie responsable de la conformit pourrait annuler lautorit de lutilisateur utiliser lquipement. 31 EU Declaration of Conformity

(EN) igloocompany Pte. Ltd hereby declares that it is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The EU Declaration of Conformity can be found in the link below.

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(DA) igloocompany Pte. Ltd erklrer herved, at den overholder de vsentlige krav og andre relevante bestemmelser i direktiv 2014/53/EU. EU-overensstemmelseserklringen kan findes i linket nedenfor.

(LT) igloocompany Pte. Ltd iuo metu patvirtina, kad laikosi esmini reikalavim ir kit susijusi nuostat, nustatyt Direktyvoje 2014/53/ES. ES atitikties deklaracij galima rasti emiau pateiktame nuorodoje.

(RO) igloocompany Pte. Ltd declar prin prezenta c respect cerinele eseniale i alte prevederi relevante ale Directivei 2014/53/UE. Declaraia de Conformitate UE poate fi gsit n link-ul de mai jos.

(NL) igloocompany Pte. Ltd verklaart hierbij dat zij voldoet aan de essentile vereisten en andere relevante bepalingen van Richtlijn 2014/53/EU. De EU-conformiteitsverklaring is te vinden in de onderstaande link.

(SV) igloocompany Pte. Ltd frklarar hrmed att det fljer de vsentliga kraven och andra relevanta bestmmelser i Direktiv 2014/53/EU. EU-konformitetsdeklarationen finns i lnken nedan.

(FI) igloocompany Pte. Ltd vakuuttaa tten, ett se noudattaa direktiivin 2014/53/EU olennaisia vaatimuksia ja muita asiaankuuluvia mryksi. EU:n yhdenmukaisuusvakuutus lytyy alla olevasta linkist.

(SK) igloocompany Pte. Ltd tmto vyhlasuje, e spluje zkladn poiadavky a ostatn prslun ustanovenia Smernice 2014/53/E. E vyhlsenie o zhode je k dispozcii na niie uvedenom odkaze. Frequency 2.4 Ghz (Bluetooth) Maximum Power

< 20 dBm https://go.iglooworks.co/SK3Esupport 33 For more support articles, go to:

34iglooworks.co/support

Label FCC ID: 2AYD7-SK3E05 Keybox 3E Model No:SK3E

. Size:10*30mm The label is printed on the shell

C5266091_X24_Ed.2 Attestation Statements that prohibit equipment authorization TO:

Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 The Commission adopted rules for covered telecommunications equipment and video surveillance equipment produced by entities identified on the Commissions Covered List1, which is periodically updated. See the Covered List for more details. This Attestation Statement is to confirm that we follow the Section 2.911(d)(5)(i)-(ii) Applicant Company name: igloocompany Pte. Ltd Grantee code: 2AYD7 FRN: 0030267363 FCC ID: 2AYD7-SK3E05 Contact Name: Liang Feng Address: 71 Ayer Rajah Crescent #01-25 Singapore 139951, Singapore Telephone No: 18271801572 Fax No:

Email: fengliang@igloohome.cn i. ii.

[igloocompany Pte. Ltd] (the applicant) certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. The applicant must sign this certification.

[igloocompany Pte. Ltd] (the applicant) certifies that, as of the date of the filing of the application, the applicant [is not] (as a specifically named entity or any of its subsidiaries or affiliates) identified on the Covered List as an entity producing covered equipment. The applicant must sign this certification.

[igloocompany Pte. Ltd] (the applicant) certifies that, as of the date of the filing of the application, the applicant [is not] identified on the Covered List as an entity producing covered equipment. Date: 2024.03.28 Applicants Name: igloocompany Pte. Ltd Title:Manager Signature 1 The Commissions Covered List is published by the Public Safety and Homeland Security Bureau and posted on the Commissions website. This Covered List, which is periodically updated, identifies particular equipment, produced by particular entities, that constitutes covered equipment. https://www.fcc.gov/supplychain/coveredlist 1/1

C5266091_X10_Ed.2

< igloocompany Pte. Ltd.>

Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Date: 2024.03.28 Subject: Request for Confidentiality FCC ID: 2AYD7-SK3E05 To Whom It May Concern, Pursuant to the provisions of Sections 0.457 and 0.459 of Commission's rules

(47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure. Exhibits ID Label/Location Attestation Statement External Photos Block Diagram Schematics Test Report Test Setup Photos Users Manual Internal Photos Parts List / Tune Up RF Exposure Info Operational Description Cover Letter(s) SDR Software / Security Info Long-Term Confidentiality Short-Term Confidentiality NOTE 2 No No No No No NOTE 1 NOTE 1 No No No No No No No No NOTE 1: Long-Term Confidentiality may be permitted under special conditions (See II. LONG-TERM CONFIDENTIALITY, Section 3 of KDB 726920, use last in force) NOTE 2: Short-Term Confidentiality can be requested for a maximum of 180 days from the date of the grant. Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In case of short-term Confidentiality, the applicant requests the exhibits selected above are withheld from public view for a period of ______ days from the date of the Grant of Equipment Authorization and prior to marketing. It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. 1/1 C5266091_X10_Ed.2 Sincerely, Signature:

Name: Liang Feng Title:Manager 1/1

Differences Description We igloocompany Pte. Ltd. state:

Product Keybox 3E Model Name SK3E, SK3E-05 Brand Name Igloowoks FCC ID 2AYD7-SK3E05 Both of models have the same circuit schematic, construction, PCB Layout and critical components. Only two factories produce different models. Sincerely, Company: igloocompany Pte. Ltd. Title: Manager E-mail: fengliang@igloohome.cn Name: Liang Feng Signature

C5266091_X8_Ed.1

< igloocompany Pte. Ltd.>

Letter of Authorization Company: igloocompany Pte. Ltd. Address: 71 Ayer Rajah Crescent #01-25 Singapore 139951, Singapor Product Name: Keybox 3E Model Number: SK3E, SK3E-05 FCC Identifier: 2AYD7-SK3E05 We authorize LGAI Technological Center S.A., Ronda de la Font del Carme, s/n, 08193 Bellaterra, Spain, to act on our behalf on all matters concerning the above named equipment. Any individual within LGAI Technological Center S.A. is authorized to act on our behalf and take action on the application. We declare that authorize LGAI Technological Center S.A., Ronda de la Font del Carme, s/n, 08193 Bellaterra, Spain, is allowed to forward all information related to the approval project to the Federal Communication Commission and to discuss any issues concerning the approval application. Any and all acts carried out by LGAI Technological Center S.A. on our behalf shall have the same effect as acts of our own. Name: Liang Feng Title: Manager Signature of applicant:

Date: 2024.03.28 1/1

US Agent for Service of Process LETTER OF ATTESTATION TO:

Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 US Agent for Service of Process:

Company Name: igloocompany Inc FRN: 0033617903 Contact Name: Liang Feng Address: 5301 Southwest Parkway, Suite 400, Austin, USA Telephone No: +1 929 224 0688 Email: bd@igloohome.cn Applicant:

Company name: igloocompany Pte. Ltd. Product Description: Keybox 3E FRN: 0030267363 Grantee code: 2AYD7 FCC ID: 2AYD7-SK3E05 Contact Name: Liang Feng Address: 71 Ayer Rajah Crescent #01-25 Singapore 139951, Singapore Telephone No: 18271801572 Email: fengliang@igloohome.cn

[igloocompany Pte. Ltd] certifies that, as of the date of this filing of the application with the TCB, [igloocompany Inc] is our designated US agent for service of process for the above referenced FCC ID. [igloocompany Pte. Ltd]

accepts to maintain an agent for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any commission related proceeding involving equipment. [igloocompany Inc] accepts, as of the date of the filing of the application, the obligation of the designated US agent for service of process for the above reference FCC ID. The US Agent for Service of Process is aware of and agrees to comply with the requirements outlined in the FCC Equipment Authorization Program, Report and Order FCC 22-84, and clause 2.911. The Applicant is aware of and agrees to comply with the requirements outlined in the FCC Equipment Authorization Program, Report and Order FCC 22-84, and clause 2.911. Date: 2024.03.28 Applicants Name: igloocompany Pte.Ltd US Agents Name: igloocompany Inc Title:Manager Signature Title: Manager Signature 1/1