FCC ID: 2AYD7RW1 Rim Lock for Wooden Door

Installers &

User guide Rim Lock for Wooden Door. RW1 1 Version 0.1 12/21 Welcome!

This guide will get you up and running with your Rim Lock for Wooden Door. In the meantime, you should follow us on Facebook and Youtube!

Like us on Facebook Visit our Youtube As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual. Table of Contents Whats Included Specifications Installation Guide Requirements Checking Lock Orientation Installing/Replacing Batteries Installation Instructions User Guide Lock Anatomy Features Unlocking from the Outside Unlocking from the Inside Locking from the Outside Locking from the Inside App Onboarding Managing Access in App Lock Behaviour Emergency Jumpstart Audio and LED Indications Troubleshooting 4 5 6 7 8 9 14 15 17 19 22 23 24 25 27 29 30 31 Whats Included Front Assembly Back Assembly Base Plate 1.5mm 2.5mm 3.5mm x2 x2 x2 Striker Shim Plates RFID Tags x2 RFID Stickers x2 X 2 X 2 X 2 X 6 X 4 X 4 Installation Guide & Drill Sheet Screws AA Alkaline Batteries x4 4 Specifications Model Battery Type Battery Life Emergency Power Battery Operating Temp Operation Temp IP Rating Front Assembly Material Back Assembly Material Weight Rim Lock for Wooden Door 4 x AA* Alkaline Up to 10 months 9V Alkaline Battery

-10C to 50C

-25C to 50C IP54 Aluminum DC, ABS, PC Zinc, ABS, Stainless Steel Net: 1.4kg, Gross: 1.5kg Unlock Mechanism Bluetooth, PIN code, RFID Tags/Stickers Front Side Back m m 9 7 1 73mm 24mm 47mm 166mm

* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Please note that using recommended battery brands such as Panasonic, Duracell, or Energizer will improve the performance and lifespan of the lock. m m 9 8 5 Installation Guide Requirements Door Thickness Clearance a m m 9 7 1 m m 0 9

c b a b c Measurements 6 Supported Wooden Door Thickness : 25 - 60 mm

> 30mm Backset: > 50mm (default) Checking Lock Orientation Back Assembly Orientation Left Hand Installation LH Lock Assembly Orientation Hinge Outside Hinge Outside Right Hand Installation RH Lock Assembly Orientation

* Hinge is on your right.

* Hinge is on your left. 7 Installing/Replacing Batteries Remove the battery cover by sliding it off. Install or replace with 4 new AA alkaline batteries Battery Cover Close the battery cover by sliding it back into place. 8 Installation Instructions Door Preparation Using the provided drill sheet, drill a 32mm (diameter) hole where the lock will be installed.

> 50mm Backset Preparing the Back Assembly Remove both screws from the back assembly in order to remove the base plate. Screws PH M4 X 33 9 Installing the Front Assembly Install the front assembly on the doors exterior. Secure it in place with the base plate on the doors interior with the provided screws.

* NOTE: The length of screws to be used depends on the thickness of your door. Securing the Base Plate Use the six screws to secure the base plate in place. Screws BH M5 X 25 x2 for 24 - 35mm door BH M5 X 35 x2 for 35 - 45mm door BH M5 X 55 x2 for 45 - 60mm door Screws ST FH4 X 20 x6 10 5 Inserting the Connecting Cable Insert the connecting cable firmly into the back assembly. Connecting Cable 6 Installing the Back Assembly Align the back assembly with the base plate and secure it with four screws. Screws PH M4 X 33 x4 11 7 Installing the Striker Position the striker on the door frame such that the bolt tongue can extend smoothly into the striker. Use provided shim plates if needed. Secure the striker with four screws, if needed, use longer ones provided. Position: Adjacent to Back Assembly Front View of the Installation Bolt Tongue Striker Screws ST FH4 X 25 x4 Position: Perpendicular to Back Assembly

(for outswing door) Front View of the Installation Screws ST FH4 X 25 x4 Note: Backset needs to be > 90mm to fit striker in perpendicular position. 12 8 Inserting the Batteries and Completing the Installation Insert the batteries and slide battery cover into place. Installation is complete once the lock powers up and a start-up alert is heard. 13 User Guide Lock Anatomy Front & Back Assembly Low Battery Indicator Thumbturn Auto lock Sensor Deadbolt RFID Reader LED Indicator Touch Screen Keypad Unlock Clear 9V Jumpstart 14 Multi-Function Button Battery Cover Features PIN / Bluetooth Unlock Master PIN Code Bluetooth Master Key The lock unlocks with a permanent Master PIN Code. The lock unlocks with Bluetooth via the app. User PIN Code igloohome mobile app can The generate multiple types of User Pin codes, e.g. One-Time, Permanent, Recurring & Duration. Bluetooth Guest Key The igloohome mobile app can generate and share Bluetooth Guest keys. RFID The lock is able to register up to 100 key cards. Auto Lock Manual Relock The lock automatically locks when door is closed. User can configure the delay or deactivate relock if they prefer to. User can press and hold the unlock icon on the keypad to manually lock the lock. Lock Battery Emergency Jumpstart Low Battery Alert Easily jumpstart the lock with a 9V battery as an emergency measure if batteries are drained. An intuitive audio and LED visual alert will prompt you to change the batteries when it runs low. 15 Features Security / Alarms Security Lockout Activity Logs Entry via PIN codes and Bluetooth Key will be logged in the app. Bluetooth key access logs are updated in real-time and PIN code access logs are updated when the owner uses a bluetooth key or update logs. Obstruction Alarm The lock will sound an alarm if the deadbolt tongue cannot be extended or retracted fully to alert the user of any obstructions. Intrusion Alarm The lock will sound off when the door is forced open while the bolt is still extended. Keypad or RFID is disabled after several incorrect access attempts to ensure your property is always secure. Privacy Mode When enabled, lock will only unlock via master Bluetooth key. PIN codes, RFID credentials will not be accepted until function is disabled. Passage Mode Activate Passage mode via the Multi-

Function Button or turning auto lock off via Bluetooth. Decoy PIN Code Enter random digits before your PIN Code to reduce risk of intruders checking fingerprints. Tamper Alarm The lock will sound an alarm if it is being pried from the door to alert and deter potential tampering attempts. Others 16 Volume Control Volume is adjustable to your preference. Select from 0 (mute) to 5 (loudest). Unlocking from the Outside a Bluetooth 1. Open your igloohome app 2. Tap on the 3. The LED Indicator will flash green twice with 4 short icon ascending tones once unlocked. Home Rim Lock for Wooden Door b PIN Code 1. Press any button on the keypad to wake device up 2. Key in a valid PIN code (with or without masking pins) followed by the icon 3. The LED Indicator will flash green twice with 4 short ascending tones once unlocked. 17 c RFID 1. Tap the registered RFID tags/stickers on the 2. The LED Indicator will flash green twice with 4 short icon ascending tone once unlocked. 18 Unlocking from the Inside a Multi-Function Button Press the Multi-Function Button to Unlock. 19 b Bluetooth Unlock 1. Open your igloohome app 2. Tap on icon 3. The LED indicator will flash green twice with 4 short ascending tones once unlocked. Home Rim Lock for Wooden Door 20 c Thumbturn Twist the thumbturn in an anti-clockwise direction to unlock. 21 Locking from the Outside a Auto Lock b Manual Relock The Rim Lock automatically locks when door is closed. User can configure the delay or deactivate* Auto Lock if they prefer to. Press and hold the right of the keypad for 2 seconds until the LED Indicator shows green with a long beep. icon on the bottom Note: Used when Auto Lock is Off

*If Auto Lock is disabled, the lock will still lock after 30s as a security feature if the door was not opened after being unlocked via the Multi-Function Button or Bluetooth. 22 Locking from the Inside a Multi-Function Button b In the case that Auto Lock function is disabled or does not work, after closing the door, user can alternatively press the Multi-Function Button to manually lock the Rim Lock for Wooden Door from the inside. 23 App Onboarding Test Factory PIN Code Unlock In the factory mode (before pairing), the PIN to unlock is 1234567890 2 Register as a Lock User a) Download the igloohome app from App store / Play store. b) Create an account and login. 3 Pairing a) Select [Add new igloohome lock]

Note: For existing users with other paired locks, go to [Add and Manage], select [Add Locks] and follow the instructions. 4 Setting Master PIN code Before proceeding, turn on your Bluetooth and ensure that you are within Bluetooth range of the lock. Go to [Access] and customize your [Master PIN] by editing it. 24 Managing Access in App Creating PIN codes PIN codes can be generated on the app under [Access], create [+Access] and choose either One-Time, Permanent, Duration PIN or Recurring PIN. Pin codes will expire if its not use within its activation period. Refer to the table below. PIN Type Use PIN within*

One-Time PIN 24 hrs of generation Permanent PIN 24hrs of generation Duration PIN 24hrs from the start time Recurring PIN 24hrs from the start time Note: Duration PIN code end times can be customised within a 28-day timeframe. Past this timeframe, the end time will automatically be configured to the start time. 2 Bluetooth Guest Key Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests to unlock the lock via Bluetooth. There are 3 steps to using a Shared Bluetooth Key 1. 2. 3. Notes:

Under [Access], create [+Access] and choose [Bluetooth Key] under

[Access Type]. Proceed to share the key after it is created. Guest receives the Bluetooth Key by one of these methods:

Clicking the URL given and follow the instructions. Claiming Bluetooth Key under [Add and Manage]. Guest can now use the Bluetooth Key under the Guest Bluetooth Key Section whenever he/she is within Bluetooth range. The owner can revoke the Bluetooth Key in App. Bluetooth Key must be accepted within 1 hour generation. 25 Managing Access in App 3 Adding Key Card 1. Under [Access], select [+Access] followed by [Keycard]. 2. Wait until the confirmation of the lock by an audio indicator (long beep). 3. Tap key card(s) on the lock to add and then rename the key card(s) on the App right away. 4. Follow instructions on the app and select [Done] to complete the process. 26 Lock Behaviour Security Lockout After several incorrect PIN code or RFID attempts, the corresponding entry method will be locked out and the security alarm will be triggered. Note: You may attempt other methods of entry (Bluetooth unlock, manual unlock via Multi-

Function button etc.) to override the lockout mode. Security Lockout Triggered by 5 consecutive invalid PIN or RFID attempts by default (Configurable via Bluetooth) Disabled by Behaviour After 1 / 5 / 10 Minutes or Any other unlocking methods If keypad is disabled -

single flash when keypad is triggered If RFID is disabled -

RFID reader will not read any RFID cards Duration Please refer to table below. Triggered Security Alarm Security Lockout 1st Time 30 Sec 2nd Time 60 Sec 1 Min 5 Min 3rd and Consecutive Time 90 Sec 10 Min 27 2 Privacy Mode Privacy Mode prevents others from using PIN code and RFID tag/stickers to unlock when you are inside the property. It can be activated when the Rim Lock for Wooden Door is locked. Note: Bluetooth can be used to unlock in this mode. 3 Passage Mode Passage Mode enables you to have easy access during high human traffic flow by deactivating auto lock. It can be activated when the Rim Lock for Wooden Door is unlocked. Method 1: Turn off auto lock under lock settings via Bluetooth Method 2: Holding on to the Multi-Function Button Passage Mode Activated by Holding on to the Multi-Function Button until 3 short ascending beeps are heard. Deactivated By Holding on to the Multi-Function Button until 3 short descending beeps are heard or Any other unlocking methods. Behaviour Double flash when keypad is triggered and lock will not accept any RFID. 28 Emergency Jumpstart 9V Jumpstart 1. Hold the battery contacts against the 9V jumpstart contact points on the lock. You will hear a series of beeps and the keypad will light up. 2. While holding the 9V battery to the jumpstart, key in your PIN code on the keypad followed by the icon. Please ensure terminals of the 9V battery are in contact with the jumpstart contact points of the lock for 2 seconds to activate your lock. 9V 9V 9V 9V Ensure the 9V battery terminals touch the jumpstart contact points of the lock. 29 Audio and LED indications Actions Indications Bluetooth Connection LED Indicator flashes Blue Successfully Unlocked Successfully Locked Ascending 4 fast tones after unlocked and flash Green LED 2 times 1 long beep after product is locked and Green LED for 2 seconds Incorrect PIN 4 short beeps and flash Red LED 2 times Invalid RFID Descending 4 fast tones Obstruction Alarm 6 sets of 4 short beeps Keypad Disabled Mode Activated Keypad Disabled Mode Deactivated Security Lockout Alarm Security Lockout Deactivated Low Battery Alert Ascending 3 fast tones Ascending 3 fast tones Low-high siren for 30 /60 / 90 seconds 2 long beeps Descending 3 fast tones when keypad is woken up and breathing Red LED Tamper Alarm Continuous 5 short beeps Hard Reset / Unpair Descending 3 slow tones Pairing Ascending 3 fast tones Intrusion Alarm Continuous alarm and Red LED 30 Troubleshoot Pairing is unsuccessful Try with a different mobile device, using the same username and password Update your phones operating system to the latest version Restart the Bluetooth and Internet connection on your mobile device Restart igloohome app on your mobile device Switch to a new set of batteries Bluetooth Key is not working Restart the Bluetooth and Internet connection on your mobile device Check on the timezone of the home listing against your phone time Check if the Bluetooth Key is expired. It must be accepted within 1 hour of generation Update your igloohome app to the latest version Switch to a new set of batteries Generated PIN codes do not work Make sure that the generated PIN codes are activated within the given hours Do a Bluetooth Unlock to refresh the app PIN codes may have been customised or expired Unable to use a 9V battery to jumpstart the lock Please ensure the two pins of the battery is in contact with the 9V jumpstart contact points securely while unlocking it Please unlock within 20 seconds Please ensure that the 9V battery has sufficient power Keypad is flickering The Rim Lock for Wooden Door is low in battery. Switch to a new set of batteries Keypad lights up on touch only Check if the Rim Lock for Wooden Door is in privacy/ passage mode or security lockout mode Check that your lock is not muted Auto Lock is not working Check battery level of the lock Make sure you have enabled Auto Lock function on the app and the magnet sensor has been installed on the door frame Keypad does not light up Slow locking / Unlocking The Rim Lock for Wooden Door battery is flat Use a 9V battery to jumpstart the lock and unlock the Rim Lock for Wooden Door fto replace the batteries Please unlock within 20 seconds The Rim Lock for Wooden Door is low in battery. Switch to a new set of batteries 31 FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. such modifications could void the user's authority to operate the equipment. The back Assembly device has been evaluated to meet general RF exposure requirement. To maintain compliance with FCC's RF exposure guidelines, the distance must be at least 20 cm between the radiator and your body, and fully supported by the operating and installation configurations of the transmitter and its antenna(s). 32 For enquiries go to:

igloohome.co/support 32

C5266091_X10_Ed.1

< igloocompany Pte. Ltd. >

Date: 2022-02-21 Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Request for Confidentiality FCC ID:2AYD7RW1 To Whom It May Concern, Pursuant to the provisions of Sections 0.457 and 0.459 of Commission's rules

(47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure. Exhibits ID Label/Location Attestation Statement External Photos Block Diagram Schematics Test Report Test Setup Photos Users Manual Internal Photos Parts List / Tune Up RF Exposure Info Operational Description Cover Letter(s) SDR Software / Security Info Long-Term Confidentiality No No No Short-Term Confidentiality No No No No No No No No Above mentioned document contains detailed system and equipment description are the equipment. The public considered as proprietary information in operation of disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Sincerely, Signature:

Name: Sam Wang Title: R&D Manager 1/1

C5266091_X8_Ed.1 Letter of Authorization

< igloocompany Pte. Ltd. >

Company: igloocompany Pte. Ltd. Address: 67 Ayer Rajah Crescent #06-14/21 Singapore, 139950 Product Name: Rim Lock for Wooden Door Model Number: RW1 FCC Identifier:2AYD7RW1 We authorize LGAI Technological Center S.A., Ronda de la Font del Carme, s/n, 08193 Bellaterra, Spain, to act on our behalf on all matters concerning the above named equipment. Any individual within LGAI Technological Center S.A. is authorized to act on our behalf and take action on the application. We declare that authorize LGAI Technological Center S.A., Ronda de la Font del Carme, s/n, 08193 Bellaterra, Spain, is allowed to forward all information related to the approval project to the Federal Communication Commission and to discuss any issues concerning the approval application. Any and all acts carried out by LGAI Technological Center S.A. on our behalf shall have the same effect as acts of our own. Name: Sam Wang Date: 2022-02-21 Title: R&D Manager Signature of applicant:

1/1