Installers &
User guide Smart IoT Deadbolt. 1 Version 0.1 10/20 Welcome!
This guide will get you up and running with your igloohome Smart IoT Deadbolt. In the meantime, you should follow igloohome on Facebook and Youtube!
Like us on Facebook Visit our Youtube As our iglooworks app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual. Table of Contents Whats Included Specifications Installation Guide Requirements Prepare Door for Installation Prepare Lock for Installation Installation Instructions Test Lock Prepare the Door Frame User Guide Lock Anatomy Features Unlocking and Locking Lock Pairing & Provisioning iglooworks App Functions Lock Behaviour 9V Jumpstart Feature Audio and LED Indications Troubleshooting 4 5 6 7 9 10 17 18 19 20 22 23 24 25 26 27 28 Whats Included Back Plate AA Alkaline Batteries x8 Front Assembly
& Rubber Gasket Back Assembly Rubber Gasket Back Assembly Bolt Assembly Strike Plate Housing &
Screw Holder Strike Plate 6mm (0.24) Bolt Screw x1 4mm (0.16) Bolt Screw x2 8mm (0.31) Bolt Screw x4 Keyhole Cover x1 Construction Keys x4 Permanent Keys x4 Edge of the door Face of the door 10mm (Optional) Drill for:
60mm (2-3/8) backset Drill for:
70mm (2-3/4) backset 8 1
3 0
. 2 0 n o i s r e V t e e h S l l i r D e n i l s i h t d o F l Centerline Drill for:
60mm (2-3/8) backset Drill for:
70mm (2-3/4) backset Drill a 25mm (1) hole at the center of door edge based on your Door Thickness measurements 25mm Door Thickness Drill for:
35mm (1-3/8) Drill for:
45mm (1-3/4) Drill for:
60mm (2-3/8) 4 54mm Drill Sheet 40mm (1.57) Bolt Screw x3 22mm (0.87) Wood Screw x6 Door Sensor & Magnet Specifications Model Battery Type Battery Life Emergency Power Operation Temp Storage Temp IP Rating Material Weight Unlock Mechanism igloohome Smart IoT Deadbolt 8 x AA* Alkaline Up to 1 Year 9V Alkaline Battery
-25C to 55C
-40C to 70C IP65 AI, Zinc Alloy, ABS Net: 450g, Gross: g Bluetooth, PIN code, Physical Keys, Thumbturn Front Side Back
) 0 7
. 5
m m 5 4 1 60mm (2.36) 11mm (0.43) 58mm (2.28) 76mm (2.99)
* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Please note that using recommended battery brands such as Panasonic, Duracell, or Energizer will improve the performance and lifespan of the lock.
) 8 2
. 7
m m 5 8 1 5 Installation Guide Requirements Door Thickness Clearance a b
) 8 2
. 7
m m 5 8 1 b
) 0 7
. 5
m m 5 4 1 b e d c 6 45mm (1.77) to 80mm (3.15) Measurements a b c d e 10mm (0.39) 20mm (0.78) 50mm (1.96)
>110mm (4.33) for 60mm (2.36) / >120mm (4.72) for 70mm (2.75) backset Prepare Door for Installation Items needed:
Drill Sheet Drill 10mm (0.39) Drill Bit 54mm (2.12) Hole Saw
#2 Phillips Screw Driver 25mm (0.98) Spade Bit 20mm (0.78) Chisel Hammer Recommended Door and door frame material : Wood Recommended Gap between door and door frame: <3mm (0.01) Please ensure that there is an existing handle on your door for push - pull access. Not for: metal gates, glass doors or sliding doors. If you are unsure if your door is suitable, send us web links to your door pictures to info@igloohome.co 7 How to use the Drill Sheet Drilling (Door) Fold here before drilling holes for side 10mm (0.39) Drill Bit Chiselling 54mm (2.12) 54mm (2.12) Hole Saw Put the bolt tongue in &
chisel around the edge Make sure this is aligned to the centre of door edge 25mm (0.98) Spade Bit Door edge 54mm (2.12) Deep 25mm (0.98) 57mm
(2.25) 20mm
(0.78) Chisel 20mm (0.78) Chisel Mark the center of the holes and then drill for accuracy. 8 Prepare Lock For Installation Set Back Assembly for Left / Right Hand Installation Left Hand Installation Set the toggle to L for left-hand installation
* Hinge is on your left. Hinge Right Hand Installation Set the toggle to R for right-hand installation
* Hinge is on your right. Outside Hinge Remove Battery Cover from the Back Assembly p U e d i l S 9 Installation Instructions Measure If you are replacing your current deadbolt lock, industry standards are 60mm (2.36) or 70mm
(2.75) backset. To determine which backset length you should use, so measure the distance (x) between the center of 54mm (2.12) hole to door edge. 54mm
(2.12) Hole XX Prepare bolt assembly based on the distance (x) Bolt ships with bolt assembly in 60mm (2.36) position. If required, twist the bolt and pull to extend
(Simultaneously) to 70mm (2.75) backset position. Twist upwards 10 Pull Twist downwards to lock backset position Insert bolt and front assembly into door edge The + hole on the backset should be in the middle of the hole. Screw Holder c c Screws 15mm (0.59) Please ensure that tailpiece is in horizontal position of INB1 Measure and cut the tailpiece if necessary After inserting the tailpiece, measure the distance of protrusion from the door. If the door thickness is 70-80mm, you will not need to cut tailpiece during installation. Door thickness (mm) No. of notch to cut 65 60 55 50 45 1 2 3 4 5 Notch The recommended tailpiece protrusion from the door is 15mm (0.6). 11 Secure the Front Assembly using the Back Plate. To do this, place the Back Plate (ensuring the correct side placement). d Follow this orientation d d Screws d 40mm (1.57) 5 Door Sensor Installation Adjust the position of the door sensor according to the door handling (left or right hand installation). Use the 2 x 5mm (0.24) screws to secure the door sensor to the back plate. Right-hand Installation Left-hand Installation Do not overtighten the screws e e e e Screws e 4mm (0.16) 12 6 Fit in the Rubber Gasket Insert the front assembly cable through the rectangular hole on the rubber gasket. The hole should be on the right side of the rubber gasket. Assembly Cable Right-hand Installation Left-hand Installation Door Sensor Cable goes through the arched hole on the Rubber Gasket 13 7 Connect Assembly Cable Connect the sensor cable to the Back Assembly then connect the assembly cable from the Front assembly through the 54mm (2.12) hole to the Back Assembly. Ensure that the wire is installed properly and securely. Door Sensor Cable Assembly Cable 8 Fit Back Assembly to the Door Tailpiece Ensure thumbturn position is turned to unlock position. Right-hand Installation Left-hand Installation Thumbturn is in vertical position Thumbturn is in horizontal position 14 9 Secure the Back Assembly Do not overtighten the screws Screws 8mm (0.31) 10 Install SIM Card to the Communications Module Remove the communications module from the top of the unit. On the bottom of the communications module, youll see a SIM card sticker label and a SIM card slot. Insert your SIM card into the SIM card slot following the SIM card sticker label direction. Press and pull the ends of the communications module to release it Insert SIM card according to the Sticker Label direction The SIM card has to be an IoT SIM card, please reach out to your local internet service providers for getting the IoT SIM cards. 15 11 Insert 8 AA Alkaline Batteries and slide the battery cover downwards to close Before inserting the batteries, please ensure the ribbon is spread across the battery compartment for easier battery removal in the future. It is optional to secure the battery cover further with the additional screw. Top View of Battery Cover Side View Tighten the screw from the top to further secure the batter cover S l i d e D o w n Screws e 6mm (0.24) 16 Test Lock Place hand over your lock to activate touchpad and hold Unlock icon to lock. Does your bolt lock?
Yes Congrats!
No Bummer!
Your lock is correctly installed. Proceed to next steps. Does the bolt lock and unlock when you turn the thumbturn?
Yes Left-Right toggle incorrectly set Troubleshoot: Try Setting the left-right toggle on your back assembly to the correct side.
(See Pg. 10) No Tailpiece and/or thumbturn incorrectly set Troubleshoot: Dissemble lock and install it again. Still experiencing issues?
Go to igloohome.co/support for more help 17 Prepare the Door Frame Ensure to align the lock to the door frame and mark it down. Mark out where the bolt tongue locks then drill a corresponding hole on door frame. Chisel to fit the strike plate in as well. Door Frame 25mm (0.98) Spade Bit Mark & Drill Hole Same height 20mm (0.78) Chisel 26mm
(1.02) 58mm
(2.28) Secure strike plate housing and strike plate using 2x 25mm (0.98) wood screws. 4 Paste the magnet opposite the door sensor. 1mm
(0.0039) Door Sensor Magnet Door Sensor 18 User Guide Lock Anatomy Front & Back Assembly Touch Screen Keypad Battery Cover Unlock Key hole Cover
(Remove cover to access physical key unlock) LED Indicator Thumbturn 9V Jumpstart Clear Downlight LED 19 Features PIN / Bluetooth Unlock Master PIN Code Bluetooth Key The igloohome Smart IoT Deadbolt unlocks with a permanent Master PIN Code. The igloohome Smart IoT Deadbolt unlocks with Bluetooth via the app. User PIN Code The iglooworks management dashboard can generate multiple types of User Pin codes, e.g. One-Time, Permanent & Duration. Auto Re-lock Manual Locking The igloohome Smart IoT Deadbolt relocks automatically when door is closed. User can configure the delay or deactivate relock if they prefer to. Do note that function will only work when Sensor is installed. Hold the Unlock button for 1 second to manually lock the Smart IoT Deadbolt. It also can be locked by manually rotating the thumbturn from the inner side of the door. Lock Battery 20 Emergency Jump-Start If battery power is drained, an external 9 Volt battery can be used to provide emergency power. The 2 contact points of the battery must be aligned with the 2 contact points on the Smart IoT Deadbolt for 2 seconds. Features Security / Alarms Keypad Security Lockout Activity Logs Be assured with an additional layer of security with the keypad lockout if the keypad is being tampered. User can configure number of incorrect attempts to trigger lockout. Entry via PIN codes and Bluetooth Key will be logged in the app. Bluetooth key access logs are updated in real-time and PIN code access logs are updated when the owner uses a bluetooth key or update logs. Masking Security Code Tamper Alarm Enter up to 8 digits before your PIN Code to reduce risk of intruders checking fingerprints. The lock will sound if intruders try to pry the lock from the door. 21 Unlocking & Locking PIN Code Physical Key Thumbturn iglooworks App Bluetooth Unlock Lock INB1 Last synced:
a minute ago INB1 Moderate Change batteries in 9 months SYNC SYNC & UNLOCK Master PIN Lock Settings PIN Code Key in your PIN code and press Unlock icon Bluetooth Unlock On your app, click on the Bluetooth Unlock button and tap on your lock Thumbturn Use thumbturn at the back of lock Physical Key Use the physical key to unlock the door Unlock Key Press and hold Unlock Physical Key Use the physical key to lock the door Auto Re-Lock Works only with the Re-lock Sensor Thumbturn Use thumbturn at the back of lock Unlocking Locking 22 Lock Pairing & Provisioning Test Factory PIN Unlock In the factory mode (before pairing), the PIN to unlock is 1234567890 2 Register as a Admin/Owner a) Use the iglooworks management dashboard to send invitation of registeration to the user. b) Create the account via the link in the invitation and login. 3 Pairing a) Click on the 3 dashes on the top left of the screen, and select [Pair New Lock]. b) Select which property you would like to pair the lock with c) Select IoT Deadbolt d) Follow the instruction displayed on the screen to pair the lock. Place palm overk eypad to activate the device. Pairing NEXT 4 Connect to the IoT Network You can either connect to the IoT network right after the pairing is completed or click on the top banner on the locks page to initiate the network connection. a) the lock will attempt to connect to the IoT network automatically b) If the automatic connection is failed, you may manually set up the network parameters. Please contact your IoT SIM card service provider for these information. Note: please make sure you have already inserted a valid IoT SIM card to the lock. If not, refer to point 10. IoT Registration Attempting to connect to IoT network, please wait 00:60 23 iglooworks App Functions Setting Master PIN code Before proceeding, turn on your Bluetooth and ensure that you are within Bluetooth range of the lock. Go to the lock page and select [Master PIN]. 2 Setting the Locks Beep Volume Go to the locks page, select [Lock Settings], select [Set beep volume], Choose your preferred volume from the choices provided, click on the Apply Changes button on the bottom of the page. 3 Enabling or Disabling the Auto Relock Function Go to the locks page, select [Lock Settings], select [Auto Relock], Switch the function on or off, click on the Apply Changes button on the bottom of the page. 4 Setting the Auto Relock Timer Go to the locks page, select [Lock Settings], select [Set relock timer], Choose the length of time that suits you the most, click on the Apply Changes button on the bottom of the page. 5 Setting the Security Lockout Function Go to the locks page, select [Lock Settings], select [Security Lockout], Choose the amount of failed attempts that you would allow, click on the Apply Changes button on the bottom of the page. 24 Lock Behaviour Keypad Security Lockout After several incorrect PIN code attempts, the igloohome Smart Smart IoT Deadbolt keypad will be locked out and the security alarm will be triggered. Note: Physical key and Bluetooth Unlock can be used to unlock in this mode. Keypad Security Lockout Triggered by 5 consecutive PIN Code attempts by default
(Configurable via Bluetooth) Disable By After 1 / 5 / 10 Minutes or Any other unlocking methods Behaviour Single flash when keypad is triggered. Duration Please refer to table below. Triggered Security Alarm Keypad Lockout 1st Time 30 Sec 2nd Time 60 Sec 1 Min 5 Min 3rd and Consecutive Time 90 Sec 10 Min 25 9V Jumpstart Feature 1. Touch and hold the battery contacts against the 9V jumpstart pin on the lock and you will hear a series of beeps and the keypad will light up. 2. While holding the 9V battery to the jumpstart, key in your PIN code on the keypad followed by the Unlock icon 9V 9V 9V 9V Please ensure terminals of the 9V battery are in contact with the Jump Start contact points of the lock for 2 seconds to activate your Smart IoT Deadbolt. 26 Audio and LED indications Actions Indications Bluetooth Connection Unlock icon flashes Blue Successfully Unlocked 4 fast ascending tones after unlocked Successfully Locked 1 long beep after lock is locked Incorrect PIN 4 short beeps Deleted PIN 3 sets of 4 short beeps Obstruction Alarm 6 sets of 4 short beeps Keypad Disabled Mode Activated Keypad Disabled Mode Deactivated Keypad Security Lockout Alarm Keypad Security Lockout Deactivated Low Battery Alert Very long beep 2 short beeps Low-high siren for 30 /60 / 90 seconds 2 long beeps 3 fast descending tones when keypad is woken up Tamper Alarm Keep long beep Hard Reset / Unpair 4 slow descending tones 27 Troubleshoot The lock is not responding at all. I have generated my PINs from the app but it doesnt work. The locks battery is flat. Use an Alkaline 9V Battery to jumpstart the lock and unlock the lock to replace the batteries once you are able to access the battery compartment. Do a Bluetooth Unlock or sync and try again. Make sure that the generated PIN codes are activated within the activation period before it expires. The deadbolt keypad flashes when I activate the keypad. Auto Relock is not working. Check if the Relock Sensor is installed Check if Auto Relock is switched on in the correctly. mobile app. Check if Keypad Disabled Mode or Passage Mode is deactivated. My lock gives a 3 descending tones every time I activate the keypad. The battery is low in battery. Unlock the lock to replace the batteries once you are able to access the battery compartment. I cant scan the QR sticker as its worned out. Use the spare QR sticker that is provided in the igloohome Smart IoT Deadbolt box. The lock is beeping loudly continuously and none of the functions work. The tamper alarm is triggered. Please ensure that cable between the front and back body are well connected. If the keypad flashes once, the Keypad Security Lockout is triggered. If the keypad flashes twice, the Keypad Disabled Mode is activated. Refer to page 25 for details. I tried to use a 9V Battery to jump start the lock but was unable to. Please ensure terminals of the 9V Battery are in contact with the jump-start contact points of the lock for 2 seconds to activate the lock. The 9V Battery terminals must be in constant contact with the lock 9V contact pins while unlocking it with PIN code or Bluetooth. The deadbolt is locking when it is supposed to unlock or unlock when it is supposed to lock. Check the L/R toggle and ensure that it is at the correct side. Refer to page 9 for details. The deadbolt failed to connect to the IoT network. Check if your IoT SIM card provider has IoT Network coverage at the locks place Check if you have inserted an [IoT SIM Card] in the correct direction. Check with your IoT SIM card provider about the network setting details and try manually setting up the connection 28 20c For enquiries go to:
igloohome.co/support 29