Users Guide printWiFi Portable Mobile Printing Controller Index Section Step 1: Select Document Step 2: Connect Printer & Mobile Device Step 3: Printing Features Whats Included Safety Information Getting to Know printWiFi Downloading printView App Getting to Know printView App Operational Instructions Document Import Options Settings Power Switch, Charging & LED Indicator Alert Message User Actions Specifications Troubleshooting Compliance with FCC Regulations Warranty Information WiFi (SSID, Security, Password) Admin Password Software/Firmware Update Reset to Factory Default Settings 2 Page 3 3 4 5 6 7 10 11 14 17 22 24 26 27 28 30 32 34 35 36 37 42 Thank you for purchasing printWiFi Mobile Printing Controller Features:
Print to local USB printers No printer drivers to install User selects printer from multiple connected printers. Full printer feature functionality Rechargeable Li-ion battery with over 2 hours of printing LED Battery Indicator Easy USB Charging Whats Included printWiFi Controller printWiFi Charging Cable USB A Connector USB Micro Connector printWiFi Printer Cable USB A Connector printWiFi Quick Start Guide printView Free Download iTunes App Store & Play Store USB B Connector 3 Important Safety Instructions 1. Water and Moisture - printWiFi should not be used near water. For example: near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a wet basement. 2. Objects and Liquid Entry - Care should be taken so that external objects do not fall into and liquids are not spilled onto any openings located on the product. 3. Heat - printWiFi should be situated away from heat sources such as radiators, heat registers, stoves or other appliances (including amplifiers) that produce heat. 4. Damage Requiring Service - printWiFi should be serviced by qualified service personnel when:
A. objects have fallen into or liquid has been spilled onto the enclosure. B. printWiFi has been exposed to rain. C. printWiFi has been dropped or the enclosure is damaged. D. printWiFi exhibits a marked change in performance or does not operate normally. 5. Servicing - The user should not attempt to service printWiFi beyond those methods described in the users manual. Opening or removing covers will expose you to dangerous voltage and other hazards. Service methods not covered in the users manual should be referred to qualified service personnel. 6. Safety Check - Upon completion of any service or repair to printWiFi, ask the service technician to perform safety checks to determine that the product is in proper working condition. 7. Battery - This device contains a rechargeable Lithium Polymer battery. Please do not attempt to replace the battery yourself. The battery may only be replaced by our authorized service centers. 4 Getting to Know printWiFi Printer Controller Mobile Devices Connect via USB or WiFi Printer Connects via USB Printer Port using the supplied printWiFi Printer Cable. USB connection Charges Mobile Device when printWiFi is connected to Mobile Device AC Adapter Charge printWiFi Battery via printWiFi Micro USB using Mobile Device AC Adapter Micro USB connection to Desktop or Laptop charges printWiFi Battery and shares printer Note: Charge printWiFi at least 4 hours before initial use 5 Power Switch & LED Tri-Color LED displays battery charge level Green Full Amber < 50%
Red < 10%
Press & Hold Power Switch 10 Seconds for Reset Getting to Know The printView App printView App (IOS and Android devices) The printWiFi is designed to work hand-in-hand with the feature rich printView app. Download & Install For iOS devices you will download the app from the App Store onto your device and for Android devices you will download the app from the Play Store onto your device. Your device must be connected to the Internet to download the free printView app. Tap the Search icon at the bottom of your screen and Turn on your iPhone/iPad/iPod Touch and navigate to For iOS Devices (iPhone, iPad, iPod Touch, etc) use the Apple App Store. the App Store. search for printView. in the upper right side of the screen. begin download and installation. Tap Install and enter your App Store password to Open the printView app page and tap the Free button Turn on your Android device and navigate to the Play Store. Tap the Search icon at the top of your screen and search For Android Device use the Play Store. for printView. in the upper right side of the screen. to and begin download and installation. Open the printView app page and tap the Free button Tap Install and enter your Play Store password if prompted 6 Launch the App Once the printView app is installed, navigate to the app on your device. iPad Android printView familiar App process iPhone 7 Launch the App continued (Tablets) Press Edit to remove Documents iPad Print & Open In Buttons Highlighting a Document from list on left Opens it for Print Previewing Settings Accessed via Admin Button printWiFi Status Bar:
Displays Battery Level, Charging & Status Android is similar to an iPad with slight variations as shown below. Press Delete to remove Documents Android printWiFi Status Bar Battery Display Settings Accessed via Admin Button 8 Launch the App continued (Phones) Opening a document in the printView App on a Android phone is similar to an iPhone. Smaller screen sizes on phones require the document list and the documents to be on seperate screens. Press Edit to remove Documents Highlighting a Document Opens it for Print Previewing iPhone
(Android Phone Similar) printWiFi Status Bar:
Displays Battery Level, Charging & Status 9 Operational Instructions Printing with printWiFi - Simple Three Step Process:
1. Select: Document or Image - Open In the printView App 2. Connect: Mobile Device - printWiFi - Printer 3. Print: Print with full printer functionality Step 1: Select - Document & Open in printView Select and Open Document (example shows document being received via Email) Open Document iPad Once Document is open. Use iOS Open In function Select printView to import document to printView App Note: Additional Document Import Options defined on pages 21-23 10 Step 1: Select - Document & Open in printView Select and Open Document (example shows document being received via Email) iPhone Opens Document Once Document is open. Use iOS Open In function Select printView to import document to printView App Note: Additional Document Import Option defined on pages 21-23 11 Step 1: Select - Document & Open in printView Select and Open Document (example shows document being received via Email) Android Opens an email with attached document Save document to Android device storage Open printView App and open document in printView Note: Additional Document Import Options defined on pages 21-23 12 Step 1: Select - Document & Open in printView Once printView App is open select desired document from the Document List. iPad Android Highlight and open document in printView App iPhone 13 Step 2A: Connect printWiFi to USB Printer Connect printer to printWiFi using supplied USB printer cable. Note: The LED will blink showing the printer is being installed. The first time each printer model is installed it will take 30 to 40 Seconds. The printWiFi keeps a list of most used printers and each subsequent time those printers are connected will take less than 10 seconds. printWiFi USB Printer Cable (included) USB A Connector to printWiFi Printer Port USB B connector to connection located in rear of target printer 14 Step 2B: Connect Mobile Device to printWiFi Mobile Device may be connected to printWiFi via a Direct WiFi connection or USB charging cable Connect Phone or Tablet via WiFi 1. Power the printWiFi on. 2. Navigate to the WiFi menu on your mobile device. 3. Turn on WiFi and begin searching for available networks. 4. Select printWiFi_XXXX from the list of results, and your device will begin to connect. 5. Close the Settings page and open the printView App. The status bar on the bottom of the page will show WiFi connection status. Phone/Tablet WiFi Selection Settings Default WiFi SSID is printWiFi_XXXX XXXX is the last four digits of the MAC Address iPad iPhone Note: When using WiFi to connect to printWiFi the mobile device is not connected to the internet. To access the Internet disconnect from printWiFi and reconnect to a WiFi Hotspot or use Cellular. 15 Step 2B: Connect Mobile Device to printWiFi Using A USB Cable Connect the mobile device to the printWiFi Mobile USB Port using the Mobile Devices USB charging cable 13 16 Step 3: Print Once the document is open, select Print in the upper right corner of the printView App (as shown on page 8). The Print Monitor Page will then appear, as shown below. iPad Android iPhone 17 Step 3A: Select Printer Options Printer Options page is displayed when an Automated Printer Match is made (if an automated Match is not made see 3C) When completed press Print Enter number of Copies & Pages or Page Range Select Quality, Paper Tray & Type of Media Select Desired Options iPad To Print - Press Print at the bottom of the page Android iPhone Proceed to Step 3B Page 19 18 Step 3B: Printing Status Page will display printing status iPad Android iPhone 19 Step 3C: Manual Printer Match: In the event the Automated Match is not made a Manual Printer Setup is offered to the user. iPad From the drop down lists select the Manufacturer & Printer Model then press Continue. Note: If there is not an exact model match choose one close Android iPhone If the 1st Manual Match selected doesnt print correctly the process may be repeated by selecting the Manual Print process on the Print Options Page. Note: Access to change an existing Printer Description requires Admin Password entry (default Admin Password is admin) Then Repeat Steps 3A and 3B until a functioning Printer Description is identified or all potential Descriptions have been tried. Note Supported Printers are listed on the PrintWiFi and PrintUSB Support Website: http://www.imagetechcorp.com/support.html. 20 Document Import Options iPad and iPhone printView allows importing of documents from the Camera Roll and Cloud Storage locations such as: DropBox, One Drive and Google Drive. Press the + Button to access the Import Document Page and select location of document storage. iPad iPhone On iPad and iPhone documents can always be imported using the iOS Open In function. 21 Document Import Options continued iPad To select the Camera Roll scroll to the desired image and double click to import it into printView. Camera Roll Example To select the Dropbox, Log In with your DropBox account and open list of DropBox files and double click on the file to import. Dropbox Example On iPad and iPhone documents can always be imported using iOS Open In function. 22 Document Import Options continued printView allows importing of document from Camera Roll and Cloud Storage locations such as: DropBox, One Drive and Google Drive. Android 23 Settings Password Access Screen:
The Admin button opens the Settings Password Access Screen. The default password is admin. The Admin page provides WiFi Settings, Software/Firmware Updates and ability to reset the Admin password. iPad Android iPhone 24 Settings A successful Log In provides access to the Settings Page A USB connection is required for access to all settings as displayed below. iPad Android iPhone 25 WiFi Settings: Allows configuration of Network Name (SSID), Security, Password and Timeout Settings. iPad Android iPhone 26 Reset Admin Password To reset the Admin password, you must have your mobile device connected to the printWiFi via the USB charging cable. The default password is admin iPad Android Android 27 Software/Firmware Update:
Your mobile device must be connected to the printWiFi via the USB charging cable and be connected to the internet via WiFi or Cellular. The Software/Firmware Update button checks the existing firmware and will function only when an update is available. iPad Android iPhone 28 Software/Firmware Update: continued DO NOT POWER OFF OR DISCONNECT THE PRINTWIFI AND YOUR MOBILE DEVICE DURING THE FIRMWARE UPDATE. iPad Software/Firmware Update: continued Upon completion a Success Page is displayed iPad 29 Reset To Factory Default Settings This is only available when a mobile device is connected to the printWi-
Fi via a USB Charging Cable. Select Edit then the Reset Settings button appears. Select Proceed iPad iPhone 30 Reset To Factory Default Settings continued Upon Completion a Successful Completion Page is displayed. iPad 31 iPhone printWiFi Power Switch:
The printWiFi power switch can be pressed for 1 second to turn the printWiFi on or off anytime except during the startup process. After pressing the Power Switch to turn on the printWiFi, it should be allowed to finish the 35 second startup process before attempting to press the power switch again. Interrupting the boot process can cause an abnormal state and should be avoided. Reset the printWiFi by pressing the Power Switch for 10 seconds. A reset is not required during normal product operation. However, a Reset can be performed after a firmware upgrade or in the rare case of an abnormal state. printWiFi Charging:
Connect the printWiFi Micro USB Cable to an USB AC Adapter. The printWiFi battery requires a minimum of 4 hours to charge with nothing else connected to it. A fully charged battery will provide approx. 1 hour of printing and retain the charge for up to 3 weeks in Power OFF mode. Power save feature turns the unit off after 10 minutes of inactivity when running on battery. Note: A mobile device may be charged when the printWiFi is charging by connecting the mobile device (phone or tablet) to the printWiFi Mobile Device USB connector. When a mobile device is being charged through the printWiFi, a full charge time for both devices may require 12 hours or longer. Note: Tablet screens should be off to facilitate a faster charge. 32 printWiFi LED Indicators:
printWiFi uses the LED to display multiple functions including: Battery Level, Startup Process Activity and Alerts. Battery Level LED indications as table shows below:
Color Green Amber Red Charge 50% to 100%
10% to 50%
< 10%
Approx. Print Time
@ 100% - 1* Hours
@ 50% - 30* Minutes
@ 10% - 5* Minutes Note*: Variations based on Mobile Devices using USB & WiFi vs. WiFi Only, age and charge level of battery. Startup Process Indicators: The LED will blink for a portion of the 35 second startup process then turn a solid color based on the Battery Level. Activity Indicator: LED also blinks during the printing process and initial connection of devices (phones, tablets and printers). Error / Alert Indicator:
printWiFi uses the LED to display Battery, CPU Thermal Overload and USB Overload Alerts by generating a Flashing Red LED. An Alert message will be sent to the connected mobile device. See page 35 for details. 33 Troubleshooting printWiFi Troubleshooting Symptom Cause Corrective Action No LED Indicators after pressing the power switch LED lights up, then goes off Low Battery Low Battery Low Battery Low Battery Low Battery Low Battery Low Battery Low Battery Low Battery Led lights up and printWiFi boots but cannot connect to the printView App WiFi Not Connected WiFi Not Connected Poor USB Connection Mobile Device /APP printWiFi Abnormal State Printer Connection App connects to printWiFi Printer Not Ready but cannot print Cant open document in printView App Cant Access Admin Settings printWiFi Abnormal State Printer Not Compatible Edit Document is selected Incorrect Admin Password 34 Plug the Micro USB charging into the printWiFi and an AC adapter into a wall outlet. The printWiFi LED should turn Red, indicating it is charging Verify the wall outlet that the AC adapter is plugged into is not controlled by wall switch and if it is, confirm the wall switch is turned on Check printWiFi charging cable with another Micro USB Device to verify it is working In case the problem still exists, see warranty information on page 25 to obtain service Plug the Micro USB charging into the printWiFi and an AC adapter into a wall outlet. The printWiFi LED should turn Red, indicating it is charging Verify the wall outlet that the AC adapter is plugged into is not controlled by wall switch and if it is, confirm the wall switch is turned on Check the printWiFi charging cable with another Micro USB Device to verify it is working Plug the Micro USB charging into the printWiFi and an AC adapter into a wall outlet. Press and Hold the power switch for 10 seconds to Reset the printWiFi In case the problem still exists, see warranty information on page 25 to obtain service Check Mobile device WiFi setting connected to printWiFi-XXXX Verify Correct WiFi password is being used. If not known then connect mobile device via USB, go to printWiFi Admin Settings on printWiFi to verify WiFi Password or reset. Check USB Cable with another device Close all Apps on mobile device and restart the App Press and hold the power switch for 10 seconds to Reset the printWiFi Ensure that the USB cable is connected to printer and the printWiFis printer port Verify that the printer is powered on, has paper and is ready to print Press and hold the power switch for 10 seconds to Reset the printWiFi Verify that the printer is on printWiFi approved printer list Press Done on the main page of the printView app to return to theDocument Available state If after all attempts to remember your password fails, use factory Reset function to Reset the Admin access password. The default Admin password is admin Alert Message Requires User Action:
USB Overload Alert- (Message on App and LED Flashing Red) 1. Disconnect USB devices. Verify nothing is shorting the connector pins on the printWiFi connector. 2. Check USB cable for damage and functionality with another computer. 3. Check another device with the cable and printWiFi. 4. If problem persists see warranty information on page 38 to obtain service. Battery Over Temp Alert-(Message on App and LED Flashing Red) 1. If charging, disconnect charging cable and turn off printWiFi allowing battery and system to cool for 15 to 30 minutes. 2. If not charging, turn off and allow system to cool for 15 to 30 minutes. 3. Remove any attached USB devices before turning unit on. 4. Verify attached USB devices are functioning correctly as defined in USB Overload Alert. 5. If problem persists see warranty information on page 38 to obtain service. System Over Temp Alert-(Message on App and LED Flashing Red) 1. Follow Both USB and Battery Temp Alert Processes 2. If problem persists see warranty information on page 38 to obtain service. 35 Specifications Processor: Freescale ARM MCIMX28 Memory: 2GB Flash, 1GB RAM Interfaces: 2 USB A Rev. 2.0, 1 Micro USB WiFi: 802.11b/g/n Battery: Lithium Ion 1500mAh Dimensions: 4 x 2.2 x 0.85 Weight: < 0.5lbs Software Requirements Operating Systems Apple iOS 7.0 or later Android OS 2.3X, 3.X, 4.X or higher Supported File Formats Excel xls, xlsx, csv Word doc, docx PowerPoint ppt, pptx Document pdf, txt, html Image jpg, png, bmp, gif 36 Compliance with FCC Regulations Contains FCC ID: 2AAD5-PRINTWIFI1500 IC No.: 11687A-PRINTWIFI1 NOTICE Federal Communication Interference Statement (United States only) This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Re-orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter. 37 FCC Rules, Part 15 This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference, including interference that may cause undesired operation of this device. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from persons body. Canadian Department of Communications Industry Canada Notice (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. Industry Canada This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference, including interference that may cause undesired operation of this device. 38 Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
(1) lappareil ne doit pas produire de brouillage, et
(2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from persons body. Cet quipement est conforme aux limites dexposition aux rayonnements nonces pour un environnement noncontrl et respecte les rgles les radiolectriques (RF) de dexposition aux frquences radiolectriques (RF) CNR-
102 de lIC. Cet quipement doittre install et utilis en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. 39 Conformment la rglementation dIndustrie Canada, le prsent metteur radio peut fonctionner avec une antenne dun type et dun gain maximal
(ou infrieur) approuv pour lmetteur par Industrie Canada. Dans le but de rduire les risques de brouillage radiolectrique lintention des autres utilisateurs, il faut choisir le type dantenne et son gain de sorte que la puissance isotrope rayonne quivalente (p.i.r.e.) ne dpasse pas lintensit ncessaire ltablissement dune communication satisfaisante. This radio transmitter (identify the device by certification number, or model number if Category II) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Le prsent metteur radio (identifier le dispositif par son numro de certification ou son numro de modle sil fait partie du matriel de catgorie I) a t approuv par Industrie Canada pour fonctionner avec les types dantenne numrs ci-dessous et ayant un gain admissible maximal et limpdance requise pour chaque type dantenne. Les types dantenne non inclus dans cette liste, ou dont le gain est suprieur au gain maximal indiqu, sont strictement interdits pour lexploitation de lmetteur. For product available in the USA/Canada market, only channels 1-11 can be operated. Selection of other channels is not possible. 40 Antenna: Proprietary Antenna gain information: Embedded Antenna: 4.0dBi (2.4 GHz) Frequency Tolerance: +/-20ppm WARNING:
The FCC / The Industry Canada regulations provide that changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. THE SPECIFICATION AND EXTERNAL APPEARANCE OF THE printWiFi ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. 41 Warranty Information ImageTech (the Company) Limited Warranty Any repair, replacement, or warranty service, and all questions about this product should be directed to the Company at www.myprintwifi.com. The Company warrants to the original purchaser that the product will be free from defects in material, parts and workmanship for the period designated for this product. The warranty commences the day the product is purchased and covers up to a period of one (1) year. The Company agrees that it will, at its option, replace the defective product with either a new or remanufactured printWiFi equivalent to your original purchase during the warranty period. Exclusions: This warranty does not apply to the appearance or exterior of the product which may have been damaged or defaced, altered or modified in design or construction. This warranty does not apply if the serial number is altered or removed, or if there is any damage due to power line surge, user damage to the AC power cord, connection to improper voltage source, general misuse, accidents, or repair attempts by unauthorized service agents. Other exclusions include rechargeable and non-rechargeable batteries. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER; THE COMPANY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THE WARRANTY. 42 Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long the warranty lasts. In these cases the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Obtaining Service: To obtain service, product literature, supplies or accessories visit our website, www.myprintwifi.com, to request a ticket for exchange/repair. Please make sure to provide the date of purchase, model number and a brief description of the problem. Our customer service representative will contact you or send detailed return instructions. The Company does not warrant that the printWiFi will work properly in all environmental conditions, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose other than the purpose identified within this users manual. The Company has made every effort to ensure that this users manual is accurate and disclaims liability for any inaccuracies or omissions that may have occurred. Information in this users manual is subject to change without notice and does not represent a commitment on the part of the Company. The Company reserves the right to make improvements to this users manual and/or to the products described in this users manual at any time without notice. If you find information in this manual that is incorrect, misleading, or incomplete, please contact us through our website. 43 printWiFi-1-UG-RevE