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Manual | Users Manual | 1.13 MiB | September 25 2009 | |||
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Manual 2010-6-1 User manual - | Users Manual | 1005.46 KiB | September 06 2010 | |||
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Internal Photos | Internal Photos | 902.47 KiB | September 25 2009 | |||
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Label and Location | ID Label/Location Info | 421.49 KiB | September 25 2009 | |||
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1 2 3 4 | Operational Description | |||||||
1 2 3 4 | Test Report | |||||||
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1 2 3 4 | Test Report | |||||||
1 2 3 4 | Test Setup Photos | |||||||
1 2 3 4 | Attestation Statements | September 06 2010 | ||||||
1 2 3 4 | Cover Letter(s) | September 06 2010 | ||||||
1 2 3 4 | Cover Letter(s) | September 06 2010 | ||||||
1 2 3 4 | External Photos | September 06 2010 | ||||||
1 2 3 4 | Internal Photos | September 06 2010 | ||||||
1 2 3 4 | ID Label/Location Info | September 06 2010 | ||||||
1 2 3 4 | Operational Description | September 06 2010 | ||||||
1 2 3 4 | Test Report | September 06 2010 | ||||||
1 2 3 4 | Test Setup Photos | September 06 2010 | ||||||
1 2 3 4 | Block Diagram | Block Diagram | September 25 2009 | confidential | ||||
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Confidentiality Request | Cover Letter(s) | 99.82 KiB | September 25 2009 | |||
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Operational Description | Operational Description | 443.42 KiB | September 25 2009 | |||
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Unintentional Radiator Declaration | Attestation Statements | 85.16 KiB | September 25 2009 |
1 2 3 4 | Manual | Users Manual | 1.13 MiB | September 25 2009 |
Productname:iCT220/iCT250 Range:COUNTERTOP e d i u G r e s U INGENICO192avenueCharlesdeGaulle92200NeuillysurSeineFRANCE Tl.33(0)146258200Fax33(0)147725695 www.ingenico.com Contents 1. Introduction __________________________________________________3 2. Unpacking____________________________________________________3 3. Recommendations ____________________________________________ 4 3.1. Security _____________________________________________________________4 3.2. Telephoneemergency,hangingup _______________________________________4 3.3. Securityofyourterminal _______________________________________________5 3.4. ECstandardcompliancemarking_________________________________________5 3.5. Networkcompatibilitydeclaration _______________________________________6 3.6. FCCcompliance _______________________________________________________6 3.7. MainCharacteristics ___________________________________________________7 4. Installationandconnection_____________________________________ 8 4.1. Positioningtheterminal ________________________________________________8 4.2. Connections__________________________________________________________8 4.3. InstallingtheiCT220/iCT250Cablefixing__________________________________8 4.3.1. Openingthecablecover_________________________________________________________ 8 4.3.2. Connectcables ________________________________________________________________ 9 4.3.3. Closecover __________________________________________________________________ 10 4.4. KitMagicBoxinstallation(optional) _____________________________________ 10 4.4.1. InstallationoftheMagicBox _____________________________________________________ 11 4.5. InstallingSAM(Secureaccessmodule) ___________________________________ 12 4.6. InstallingMicroSDCard(optional)_______________________________________ 13 4.7. InstallingSIMforGPRS(optional) _______________________________________ 13 5. Installingapaperroll __________________________________________ 14 6. Dailyuse ____________________________________________________ 15 6.1. Keypadfunctions ____________________________________________________ 15 6.2. Adjustingthecontrast ________________________________________________ 15 6.3. Cardinsertion _______________________________________________________ 16 6.3.1. Swipingacard________________________________________________________________ 16 6.3.2. Insertingachipcard ___________________________________________________________ 16 6.3.3. Insertingachipcardinsecondreader(Optional)____________________________________ 16 6.3.4. ReadingContactless(Optional) __________________________________________________ 16 7. Maintenance_________________________________________________ 17 7.1. Paperroll ___________________________________________________________ 17 7.2. Cleaningoftheterminal _______________________________________________ 18 7.3. Transportandstorage ________________________________________________ 18 7.4. Troubleshooting _____________________________________________________ 18 7.5. ___________________________________________________________ 19 Endoflife Productname:iCT220/iCT250 9000002509R1100002/935 2/20 Copyright2009Ingenico Allrightsreserved 1. Introduction ThankyouforchoosinganIngenicopaymentterminal. Werecommendyoutoreadcarefullythisuserguide:Itgivesyouthenecessaryinformation aboutsafetyprecautions,unpacking,installation,andmaintenanceofyourterminal. CAUTION Tobenefitfromtheguaranteerelatedproduct,andtorespectthesecurity,weaskyouto use only the power supply delivered in box with the product, entrusting maintenance operationsonlytoanauthorizedperson. Failuretocomplywiththeseinstructionswillvoidthemanufacturersresponsibility. 2. Unpacking ADVICE Carefully preserve the packaging of the iCT220/iCT250. It must be reused whenever the terminalisshipped. According to the model, the following items are included in the iCT220/iCT250 box
(includingoptionalaccessories):
TheiCT220/iCT250terminalequippedwithitspaperroll Themainpowersupplywithitscableconnection(accordingtothenationalneeds). Thecableconnectionforthetelephonenetwork Thisinstallationguide Userguide iCT220/iCT250 terminal Wallmounted powersupplyunit Cableconnectionforthe telephonenetwork CAUTION The power supply unit provided with your equipment is specially designed for Ingenico iCT220/iCT250terminals.Donotuseanyotherpowersupply. Desktoppowersupplyunit provided(mandatory)with iCTequippedwiththe followingoptions:
GPRSmodel Contactlessmodel Productname:iCT220/iCT250 9000002509R1100002/935 3/20 Copyright2009Ingenico Allrightsreserved 3. Recommendations 3.1. Security Poweron/Powerdown To power on or power down the iCT220/iCT250 connect or disconnect the power supply fromtheelectricoutlet. Lithiumbattery TheiCT220/iCT250isfittedwithalithiumbatterywhichisnotaccessibletotheuser.Onlya qualifiedtechnicianmaybeauthorizedtoopentheunitandchangethiscomponent. Electricalpowersupplynetwork Provideanelectricaloutlet:
locatedneartheequipmentandeasilyaccessible whichmeetsthestandardsandregulationsinthecountryofuse. Telephonenetwork Provideaphonejackcomplyingwithstandardsandregulationsinthecountryofuse. SAM/SIMorSDMemoryCardcompartmentcover Locatedundertheterminal,itmustbeinplaceduringnormaloperationoftheterminal. Cablecompartmentcover The cable compartment cover is located under the terminal, it must be in place during normaloperationoftheterminal. 3.2. Telephoneemergency,hangingup Youhaveanurgentcalltomake,wheniCT220/iCT250hangsontheline. Inordertogetadialtone Placethehandsetinthehanguppositionand:
or or presstheredkey(=cancel) disconnectthepowersupplyfromthemainsnetwork disconnecttheiCT220/iCT250telephoneconnectorfromthetelephonecallsocket, andplacethetelephoneconnectorintothetelephonewallsocket. Youwillhaveadialtonewithin6seconds. Productname:iCT220/iCT250 9000002509R1100002/935 4/20 Copyright2009Ingenico Allrightsreserved 3.3. Securityofyourterminal Uponreceiptofyourterminalyoushouldcheckforsignsoftamperingoftheequipment.It is strongly advised that these checks are performed regularly after receipt. You should check,forexample:thatthekeypadisfirmlyinplace;thatthereisnoevidenceofunusual wiresthathavebeenconnectedtoanyportsonyourterminalorassociatedequipment,the chipcardreader,oranyotherpartofyourterminal.Suchcheckswouldprovidewarningof any unauthorised modifications to your terminal, and other suspicious behaviour of individualsthathaveaccesstoyourterminal.Yourterminaldetectsanytamperedstate. In this state the terminal will repeatedly flash the message Alert Irruption! and further useoftheterminalwillnotbepossible.IfyouobservetheAlertIrruption!message,you shouldcontacttheterminalhelpdeskimmediately. Youarestronglyadvisedtoensurethatprivilegedaccesstoyourterminalisonlygrantedto staffthathavebeenindependentlyverifiedasbeingtrustworthy. CAUTION NEVERaskthecustomertodivulgetheirPINCode.Customersshouldbeadvisedtoensure thattheyarenotbeingoverlookedwhenenteringtheirPINCode. 3.4. ECstandardcompliancemarking ECstandardcompliancemarkingcertifiesthattheproductstipulatedbelow:iCT220/iCT250 complies with the basic requirements of European Directive 1999/5/CE, known as the R&TTE Directive concerning Radio Frequency equipment and telecommunications terminalswithrespectto:
Healthandsafetyprotectionoftheuserandallotherpersons EMCprotection conformstothefollowingharmonizedstandards:
IEC/EN 609501: Electrical safety of data processing equipment including electrical officeequipment.Issuedec2001 EN 55022: Data processing equipment Radioelectric disturbance characteristics Limitsandmeasurementmethods.Issue1998/A12000/A22003 EN 55024: Data processing equipment Immunity characteristics Limits and measurementmethods.Issue1998+A12001+A22003
/122001
/082000
/122000 Accordingto 73/23/EEC Accordingto 89/336/EEC Accordingto iCT220/250GPRS
(LowVoltageDirective) EN609501
(EMCDirective) EN3014897 EN301511
(R&TTEDirective) EMFAccordingto1999/519/ECRecommendation iCT250CLESS EN609501 EN3014893 EN3003302/062001 Accordingto1999/5/EC(R&TTEdirective) Accordingto 73/23/EEC Accordingto 89/336/EEC
(LowVoltageDirective)
(EMCDirective)
/122001
/082000 1999/5/EC complieswiththefollowingspecification:
ETSI ES 203021: Harmonized basic attachment requirements for Terminals for connectiontoanalogueinterfacesoftheTelephoneNetworks;
Productname:iCT220/iCT250 9000002509R1100002/935 5/20 Copyright2009Ingenico Allrightsreserved 3.5. Networkcompatibilitydeclaration Theproduct:iCT220/iCT250 areinconformitywiththefollowingharmonisedstandardsortechnicalrules:
ETSIES203021ETSITR103000 are designed to interwork with the following European analogue Public Switched Telephone Network (PSTN) networks : Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, The Netherlands, Norway,Portugal,Spain,Sweden,Switzerland,UnitedKingdom.
(Forothercountries,pleasecontactus) NOTE Compliancewithotherforeignstandardsisverifiedbyalocaltypeapprovalonrequest. 3.6. FCCcompliance FCC ID : XKB-ICT220availableonthefollowingsequipments:
ICT22001T1052 This equipment as been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonableprotectionagainstharmfulinterfaceinaresidentialinstallation.Thisequipment generates uses and can radiate radio frequency energy and, if not installed and used in accordancewithinstruction,maycauseharmfulinterferencetoradiocommunications. However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.If thisequipmentdoescauseharmfulinterferencetoradioortelevisionreceptionwhichcan bedeterminedbyturningtheequipmentoffandontheuserisencouragedtotrytocorrect interfacebyonemoreofthefollowingmeasures:
Reorientorrelocatethereceivingantenna. Connecttheequipmentintoaoutletoncircuitdifferentfromthattowhichthereceiver Increasetheseparationbetweentheequipmentandreceiver. isconnected. Consultthedealeroranexperienceradio/TVtechnicianforhelp. Part68ofFCCRules US : IEOMM01BICT220availableonthefollowingsequipments:
ICT22001T1052 ThisequipmentcomplieswithPart68oftheFCCrulesandtherequirementsadoptedby the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this numbermustbeprovidedtothetelephonecompany. ThisequipmentusesthefollowingUSOCjacks:(RJ11C). A plug and jack used to connect this equipment to the premises wiring and telephone networkmustcomplywiththeapplicableFCCPart68rulesandrequirementsadoptedby theACTA.Acomplianttelephonecordandmodularplugisprovidedwiththisproduct.Itis designed to be connected to a compatible modular jack that is also compliant. See installationinstructionsfordetails. TheRENisusedtodeterminethenumberofdevicesthatmaybeconnectedtoatelephone line.ExcessiveRENsonatelephonelinemayresultinthedevicesnotringinginresponseto Productname:iCT220/iCT250 9000002509R1100002/935 6/20 Copyright2009Ingenico Allrightsreserved anincomingcall.Inmostbutnotallareas,thesumofRENsshouldnotexceedfive(5.0).To becertainofthenumberofdevicesthatmaybeconnectedtoaline,asdeterminedbythe totalRENs,contactthelocaltelephonecompany. Ifthisequipmentcausesharmtothetelephonenetwork,thetelephonecompanywillnotify youinadvancethattemporarydiscontinuanceofservicemayberequired.Ifadvancenotice isnotpractical,thetelephonecompanywillnotifythecustomerassoonaspossible.Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modificationstomaintainuninterruptedservice. If trouble is experienced with this equipment, please contact INGENICO, or your local INGENICOdistributororservicecenterintheU.S.A.forrepairand/orwarrantinformation. Ifyourhomehasspeciallywiredalarmequipmentconnectedtothetelephoneline,ensure the installation of this equipment does not disable your alarm equipment. If you have questionsaboutwhatwilldisablealarmequipment,consultyourtelephonecompanyora qualifiedinstaller. CAUTION TheuseriscautionedthatanychangesormodificationnotapprovedbyINGENICOcould voidusersauthoritytooperatetheequipment. 3.7. MainCharacteristics Terminal Weight Size about325gto350gfulloption 185x83x63mm(lxwxh) approx115g(withoutmainscable) approx77x25x89mm(Lxwxh) ClassIIequipment 220230V50Hz/120V60Hz(accordingtocountry) 210mA/400mA Powersupplyunit(wallmounted) Weight Size Class Inputvoltage Maxconsumption Thepowersupplyunitisespeciallydesignedbythemanufacturerforitsterminalsandso mustbeused. Desktoppowersupplyunit Weight Size Class Inputvoltage Maxconsumption approx230g(withoutmainscable) approx98x50x30mm(Lxwxh) ClassIIequipment 100240VCA5060Hz 800mA Cablelength Powerblockcable approx1,8m Telephonecable approx3m Productname:iCT220/iCT250 9000002509R1100002/935 7/20 Copyright2009Ingenico Allrightsreserved 4. Installationandconnection 4.1. Positioningtheterminal Installtheterminalonaflatsurface,withaneasyaccesstoanelectricaloutletandtelephone line. Place the terminal away from any heat source and protected from dust, vibrations and electromagneticradiations(awayfromvideoterminals,PC,antishopliftingbarriers,...). Operatingconditions Ambienttemperature Maxrelativehumidity from+5Cto+45C 85%at+40C Storageconditions Storagetemperature Maxrelativehumidity 20C,+55C 85%at+55C 4.2. Connections Allconnectionsareontherearoftheterminalprotectedbyacover. Telephone
*accordingtothemodel PowerSupply SerialLinkRS232 USBSlave EthernetLink(Optional)*
USBHost SecondSerialLinkRS232
(Optional)*
4.3. InstallingtheiCT220/iCT250Cablefixing 4.3.1. Openingthecablecover Unclipthecoverbypushingsimultaneouslyontheclips1withyournailsfingeras shownonthefigureherebelow. Liftthecoverrearwardtoremoveit,asshownbyarrowsonthefigure. 1 Productname:iCT220/iCT250 9000002509R1100002/935 8/20 Copyright2009Ingenico Allrightsreserved 4.3.2. Connectcables Performthefollowingoperations:
Plugtelephoneline1,equippedifnecessarywithusercountryspecificconverter2,to thetelephonenetwork3.Connecttheotherendtotheterminaltelephoneconnection 4. Ifnecessary,connectthetelephone(Telephoneisnotrequiredfortheterminaltooperate) Plug power lead5intothe power socket6,connecttheotherendtotheterminal powerconnection7. 7 4 Installbetweentheribs:
Powerleadcable Telephonecable Ethernetcable(optional) Installintheleadthrough(optional):
USBHostcable USBSlavecable Rs232cable. 3 7 4 6 2 Forinstance, possible configurationfor France Plug:TNV3circuit:TelecommunicationNetworkVoltage,aspersafetystandardEN60950. 5 1 Productname:iCT220/iCT250 9000002509R1100002/935 9/20 Copyright2009Ingenico Allrightsreserved 4.3.3. Closecover To close the cover, start by inserting the clips 1 of the cover in their housing respectivelyfirst,asshownonthefigureherebelow,andclosethecover. 4.4. KitMagicBoxinstallation(optional) 1 WARNING Connectingistobemadewhentheterminalisoff. ThekitMagicBoxofyouriCT220/iCT250isshippedwithaspecialcover. Followtheinstallationinstructionsshownbelow:
Plug:
1 Powerlead 2 Telephoneline 3 Ethernetcable 4 SeriallinkRS232cable 1 2 caps 4 3 Install caps in the leadthrough (as indicated on thefigure). Close the compartment with the special cover providedinthekit,liketheproceduredescribedat chapter4.3.3. Productname:iCT220/iCT250 9000002509R1100002/935 10/20 Copyright2009Ingenico Allrightsreserved 4.4.1. InstallationoftheMagicBox ADVICE ItisstronglyrecommendedtoattachtheMagiccabletoterminalsworkareainorder toreducestressontheterminalandconnection. 1 23 ExamplesofsecuringtheMagicCableareasillustrated:
1 Usingthesuppliedcabletietoattachtoatableleg(orsimilar) 2 Usingthesuppliedcabletieandselfadhesivesupport 3 Usingacountersunkscrew(notsupplied)toanappropriatesurface TheMagicCableshouldbereadilyaccessibleforsupportandterminalhelpdesk diagnosispurposes. Note:TheconnectionMagicBoxcanalsobeattachedusingaVELCROorothersystem. Productname:iCT220/iCT250 9000002509R1100002/935 11/20 Copyright2009Ingenico Allrightsreserved InstallingSAM(Secureaccessmodule) 4.5. CAUTION:
Beforestarting,switchofftheterminalbydisconnectingthepowersupply. InordertoaccesstheSAMcardyoumustfirstremovetheSAMcompartmentcoverlocated atthebackofyourterminal. Pressdownfirmlyinthemiddleofthecoverandslideitasindicatedbyarrowon thefigurebelow. PRESSHERE Insert the SAM Card into the slot marked (1) or(2). Take caretoensurethattheSAMCardisinsertedinthecorrect manner. The cut corner must be positioned as indicated onthefigure. To remove SAM card, we suggest you to use a piece of adhesive previously pasted on both sides of the SAM as shownherebelow Cutcorner SAM CAUTION:
DonotuseanytoolswheninstallingorremovingtheSAMCard. Adhesive Cutcorner Replacethecoverasillustratedbytheprocedurebelow:
Productname:iCT220/iCT250 9000002509R1100002/935 12/20 Copyright2009Ingenico Allrightsreserved 4.6. InstallingMicroSDCard(optional) CAUTION:
Beforestarting,switchofftheterminalbydisconnectingthepowersupply. Openthecoverasindicatedatchapter4.5 InsertcompletelytheMicroSDCardintothe slotmarked(MicroSD)asindicatedonthe figure. TakecaretoensurethattheMicroSDCardis insertedinthecorrectmanner.The insertionpositionCardisengravedonthe terminal. ToremovetheMicroSDCardpushonitwith yourfingernails. 4.7. InstallingSIMforGPRS(optional) CAUTION:
Beforestarting,switchofftheterminalbydisconnectingthepowersupply. Openthecoverasindicatedatchapter4.5 InserttheSIMGPRSintotheslotmarked(GPRS)asindicatedonthefigure.Donot forceattheinsertion. TakecaretoensurethattheSIMGPRSisinsertedinthecorrectmanner.Theinsertion positionisengravedontheterminal. ToremovetheSIMGPRSpushonitwithyour fingernails. Productname:iCT220/iCT250 9000002509R1100002/935 13/20 Copyright2009Ingenico Allrightsreserved 5. Installingapaperroll Yourterminalissuppliedwithonepaperroll.Whenthepaperrollisnearingtheend,ared linewillappearonthepaper,thisindicatesthatthepaperrollmustbereplaced. CAUTION Useonlypaperapprovedbythemanufacturer(diameter40mm).Useofunsuitablepaper islikelytodamagetheprinterofyourterminal(seecharacteristicsatthechapter7.1). Open the paper compartment by lifting the catch located at the rear of the iCT220/iCT250andpullsthecovertotherearoftheterminal. ATTENTION Donotforcethecoveragainstthecables. LIFT Insert the paper roll in the compartment following the directions shown on the figurebelow. Pullthepaperuptothetopoftheterminalandholditinthisposition. Maintainthepaperandclosethelid. Pressthetopofthelidinthecentreasshownbyarrow,untilitclipsintoposition. ADVICE Ifyouareinsertinganewroll,tearoffthefirstlength(onecompleteturn). Productname:iCT220/iCT250 9000002509R1100002/935 14/20 Copyright2009Ingenico Allrightsreserved 6. Dailyuse 6.1. Keypadfunctions 1 2 3 6 5 1 NAVIGATIONkeysinthemenusInteractivekeysforusebetweenthescreen 2 FUNCTIONkeysF 3 CANCELkey(red) 4 CLEARkey(yellow)/Feedpaper(longpress) 5 VALIDATIONkey(green) 6 DotKey 4 6.2. Adjustingthecontrast NocontrastmanagementfortheColordisplay Thescreenofyourchartis128x64pixels,illuminatedwithwhitelight. Ifyouwishtoincreaseortodecreasethecontrastofthecharactersdisplayedonscreen, press simultaneously on the
(dot key) and key in order to decrease the contrast,orthe
(dotkey)and keyinordertoincrease. Keeppressingthekeysaslongasnecessary. Productname:iCT220/iCT250 9000002509R1100002/935 15/20 Copyright2009Ingenico Allrightsreserved 6.3. Cardinsertion 6.3.1. Swipingacard Insert the card manually in the driver, magstripefacingright. Swipe the card with constant speed, not too slow not too fast, to maximize the readingandavoidannoyingrepetitions. 6.3.2. Insertingachipcard Chip Cards should be inserted into your illustrated with the chip terminal as facingupandintothecardreader 6.3.3. Insertingachipcardinsecondreader
(Optional) Islocatedonbackoftheterminal. Insertthecardupsidedown,magneticstripe visible.(chipnovisible) 6.3.4. ReadingContactless(Optional) Bringthecardfirmlyuptotheactivezoneabovethedisplay(atabout1cm).Keep thecardclosetothedisplayduringthetransaction Yourcontactlessterminalhasarowoffourstatuslightsthatarevisibleondisplay. Whenacontactlesstransactionisstartedthefirst(lefthand)statuslightwillbelit steadily;thisindicatesthatthecontactlessdisplayisinusebutacardisnotbeing read. Green lights Whenacontactlesscardispresentedto thecontactlessactivezoneduringa transactionthesecond,thirdandfourth statuslightswillbelitinturn.Thecard readissuccessfulwhenallfourstatus lightsarelitandtheconfirmationtone isheard. Contactless ActiveZone Productname:iCT220/iCT250 9000002509R1100002/935 16/20 Copyright2009Ingenico Allrightsreserved 7. Maintenance ATTENTION Beforemakinganyoperationsofmaintenanceintheterminal,makesurethat thepowersupplyisdisconnected. 7.1. Paperroll Characteristics Colour Width Diameter Precisions White 58mm 40mmmax. The thermal paper can be deteriorated by poor storage conditions, so we recommendyoutoavoid:
storageinhotwetplaces(neartoairconditioner,humidityhigherthan85%) exposuretosunlightorultravioletforlongperiods contactwithorganicsolvents(solventtypeadhesive) direct contact with materials containing plasticizers (PVC transparent foldersorenvelopes) directcontactwithdiazopapers directcontactwithwater Rubbingorpressingthepapertoostrongly CAUTION Inordertobenefitfromthecompleteguaranteeoftheproduct,onlyheatsensitizedpaper approvedbythemanufacturercanbeused. Productname:iCT220/iCT250 9000002509R1100002/935 17/20 Copyright2009Ingenico Allrightsreserved 7.2. Cleaningoftheterminal Firstofall,unplugallthewiresfromtheterminal. Goodrulesforpropercleaningoftheterminalare:
Useasoftcloththatisveryslightlysoakedwithsoapywatertocleantheoutsideof theterminal. Donotcleantheelectricalconnections. Donotuseinanycase,solvents,detergentsorabrasiveproducts:
Thosematerialsmightdamagetheplasticorelectricalcontacts. Avoidexposingtheterminaltothedirectraysofthesun. Donotputanythingintotheslotofthesmartcardreader 7.3. Transportandstorage Usetheoriginalpackagingforanyunitorstored. Disconnectallcablesfromtheterminalduringthetransport. 7.4. Troubleshooting Theterminaldoesnotturnonordoesnotconnecttothetelephoneline Checkthepowersupplyandtelephonelinecables Checkforelectricalpowernetwork Theterminalfailstoestablishatelephoneconnection Checkthatthetoneofthephonelineisfree Checktheconfigurationofthephonelineandnumbertocall Getsupportfromtechnical Cardsarenotread Checkthatthemagneticcardispassedcorrectly(withmagneticband directedtotheinterioroftheterminal) Swipeagainthecardwiththemagneticstripemovementconstantandrapid Verifythatthemagneticstripisnotdamaged,groovedorcracked Make sure you have inserted correctly the smart card into the smart card reader andremovedthecardonlyafterthetransaction Theticketisnotprinted Checkthepresenceandproperpositioningofthepaperroll. Possiblyadjustthepaperrollfollowinginstructionspresentinthismanual Checkthetypeofpaperused(thermalpapermustbeused) Productname:iCT220/iCT250 9000002509R1100002/935 18/20 Copyright2009Ingenico Allrightsreserved 7.5. Endoflife Theproductbelongstothefamilyofelectricalandelectronicequipment.Therefore,itis subjectedtotheWEEEdirectivewhichrequiresthecollectionandtherecyclingattheend oflifeproduct. TheIngenicoproductspresentthesymbolforthemarkingofelectricalandelectronic equipmentasrequiredbytheWEEEDirective. Thecrossedoutwheeledbinprintedontheproductgivestheinformationabout therequirementnottodisposeofWEEEasunsortedmunicipalwasteandto collectsuchWEEEseparately. Toassurethattheproductiscollectedandrecycledwithrespecttotheenvironment,you mustcontactyoursupplier(indefect,contacttheIngenicolocalofficeorthecommercial headofficeinchargeofyourcountryonwww.ingenico.com,contactuspage). Theabandonmentoruncontrolleddisposalofwastecancauseharmtoenvironmentandto humanhealth.So,byrecyclingyourproductinaresponsiblemanner,youcontributetothe preservationofnaturalresourcesandtotheprotectionofhumanhealth. Productname:iCT220/iCT250 9000002509R1100002/935 19/20 Copyright2009Ingenico Allrightsreserved ThisDocumentisCopyright2009byINGENICOGroup.INGENICOretainsfullcopyrightownership, rights and protection in all material contained in this document. The recipient can receive this documentontheconditionthathewillkeepthedocumentconfidentialandwillnotuseitscontents inanyformorbyanymeans,exceptasagreedbeforehand,withoutthepriorwrittenpermissionof INGENICO.Moreover,nobodyisauthorizedtoplacethisdocumentatthedisposalofanythirdparty withoutthepriorwrittenpermissionofINGENICO.Ifsuchpermissionisgranted,itwillbesubjectto the condition that the recipient ensures that any other recipient of this document, or information containedtherein,isheldresponsibletoINGENICOfortheconfidentialityofthatinformation. Care has been taken to ensure that the content of this document is as accurate as possible.INGENICO however declines any responsibility for inaccurate, incomplete or outdated information.Thecontentsofthisdocumentmaychangefromtimetotimewithoutpriornotice,and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writingbetweenINGENICOandtheuser. INGENICO is not responsible for any use of this device, which would be non consistent with the presentdocument. Alltrademarksusedinthisdocumentremainthepropertyoftheirrightfulowners. Yourcontact Ingenico 192avenueCharlesdeGaulle 92200NeuillysurSeineFrance Tl.:+33146258200Fax:+33147725695 www.ingenico.com
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Productname:iCT220/iCT250 9000002509R1100002/935 20/20 Copyright2009Ingenico Allrightsreserved
1 2 3 4 | Manual 2010-6-1 User manual - | Users Manual | 1005.46 KiB | September 06 2010 |
Productname:iCT220/iCT250 Range:COUNTERTOP e d i u G r e s U INGENICO192avenueCharlesdeGaulle92200NeuillysurSeineFRANCE Tl.33(0)146258200Fax33(0)147725695 www.ingenico.com Contents 1. Introduction __________________________________________________3 2. Unpacking____________________________________________________3 3. Recommendations ____________________________________________ 4 3.1. Security _____________________________________________________________4 3.2. Telephoneemergency,hangingup _______________________________________4 3.3. Securityofyourterminal _______________________________________________5 3.4. Standardcompliancemarking ___________________________________________5 3.5. FCCcompliance _______________________________________________________5 3.6. MainCharacteristics ___________________________________________________7 4. Installationandconnection_____________________________________ 8 4.1. Positioningtheterminal ________________________________________________8 4.2. Connections__________________________________________________________8 4.3. InstallingtheiCT220/iCT250Cablefixing__________________________________8 4.3.1. Openingthecablecover_________________________________________________________ 8 4.3.2. KitMagicBoxinstallation________________________________________________________ 9 4.3.3. Connectcables _______________________________________________________________ 10 4.3.4. Closecover ___________________________________________________________________ 11 4.4. InstallationoftheMagicBox ___________________________________________ 11 4.5. InstallingSAM(Secureaccessmodule) ___________________________________ 12 4.6. InstallingMicroSDCard(optional)_______________________________________ 13 5. Installingapaperroll __________________________________________ 14 6. Dailyuse ____________________________________________________ 15 6.1. Keypadfunctions ____________________________________________________ 15 6.2. Adjustingthecontrast ________________________________________________ 15 6.3. Cardinsertion _______________________________________________________ 16 6.3.1. Swipingacard________________________________________________________________ 16 6.3.2. Insertingachipcard ___________________________________________________________ 16 6.3.3. Insertingachipcardinsecondreader(Optional)____________________________________ 16 6.3.4. ReadingContactless(Optional) __________________________________________________ 16 7. Maintenance_________________________________________________ 18 7.1. Paperroll ___________________________________________________________ 18 7.2. Cleaningoftheterminal _______________________________________________ 19 7.3. Transportandstorage ________________________________________________ 19 7.4. Troubleshooting _____________________________________________________ 19 7.5. Endoflife___________________________________________________________20 Productname:iCT220/iCT250 900002734R1100001/1021 296114093 2/21 Copyright2009Ingenico Allrightsreserved 1. Introduction ThankyouforchoosinganIngenicopaymentterminal. Werecommendyoutoreadcarefullythisuserguide:Itgivesyouthenecessaryinformation aboutsafetyprecautions,unpacking,installation,andmaintenanceofyourterminal. CAUTION Tobenefitfromtheguaranteerelatedproduct,andtorespectthesecurity,weaskyouto use only the power supply delivered in box with the product, entrusting maintenance operationsonlytoanauthorizedperson. Failuretocomplywiththeseinstructionswillvoidthemanufacturersresponsibility. 2. Unpacking ADVICE Carefully preserve the packaging of the iCT220/iCT250. It must be reused whenever the terminalisshipped. Accordingtothemodel,thefollowingitemsareincludedintheiCT220/iCT250box TheiCT220/iCT250terminalequippedwithitspaperroll Magicbox(mandatoryuse) Themainpowersupplywithitscableconnection(accordingtothenationalneeds). Thecableconnectionforthetelephonenetwork Thisinstallationguide Userguide Magicbox Wallmounted powersupplyunit Cableconnectionforthe telephonenetwork CAUTION The power supply unit provided with your equipment is specially designed for Ingenico iCT220/iCT250terminals.Donotuseanyotherpowersupply. Desktoppowersupplyunit provided(mandatory)with iCTequippedwiththe followingoptions:
iCT220/iCT250 terminal Contactlessmodel Productname:iCT220/iCT250 900002734R1100001/1021 296114093 3/21 Copyright2009Ingenico Allrightsreserved 3. Recommendations 3.1. Security Poweron/Powerdown To power on or power down the iCT220/iCT250 connect or disconnect the power supply fromtheelectricoutlet. Lithiumbattery TheiCT220/iCT250isfittedwithalithiumbatterywhichisnotaccessibletotheuser.Onlya qualifiedtechnicianmaybeauthorizedtoopentheunitandchangethiscomponent. Electricalpowersupplynetwork Provideanelectricaloutlet:
locatedneartheequipmentandeasilyaccessible whichmeetsthestandardsandregulationsinthecountryofuse. Telephonenetwork Provideaphonejackcomplyingwithstandardsandregulationsinthecountryofuse. SAM/SIMorSDMemoryCardcompartmentcover Locatedundertheterminal,itmustbeinplaceduringnormaloperationoftheterminal. Cablecompartmentcover The cable compartment cover is located under the terminal, it must be in place during normaloperationoftheterminal. 3.2. Telephoneemergency,hangingup Youhaveanurgentcalltomake,wheniCT220/iCT250hangsontheline. Inordertogetadialtone Placethehandsetinthehanguppositionand:
or or presstheredkey(=cancel) disconnectthepowersupplyfromthemainsnetwork disconnecttheiCT220/iCT250telephoneconnectorfromthetelephonecallsocket, andplacethetelephoneconnectorintothetelephonewallsocket. Youwillhaveadialtonewithin6seconds. Productname:iCT220/iCT250 900002734R1100001/1021 296114093 4/21 Copyright2009Ingenico Allrightsreserved 3.3. Securityofyourterminal Uponreceiptofyourterminalyoushouldcheckforsignsoftamperingoftheequipment.It is strongly advised that these checks are performed regularly after receipt. You should check,forexample:thatthekeypadisfirmlyinplace;thatthereisnoevidenceofunusual wiresthathavebeenconnectedtoanyportsonyourterminalorassociatedequipment,the chipcardreader,oranyotherpartofyourterminal.Suchcheckswouldprovidewarningof any unauthorised modifications to your terminal, and other suspicious behaviour of individualsthathaveaccesstoyourterminal.Yourterminaldetectsanytamperedstate. In this state the terminal will repeatedly flash the message Alert Irruption! and further useoftheterminalwillnotbepossible.IfyouobservetheAlertIrruption!message,you shouldcontacttheterminalhelpdeskimmediately. Youarestronglyadvisedtoensurethatprivilegedaccesstoyourterminalisonlygrantedto staffthathavebeenindependentlyverifiedasbeingtrustworthy. CAUTION NEVERaskthecustomertodivulgetheirPINCode.Customersshouldbeadvisedtoensure thattheyarenotbeingoverlookedwhenenteringtheirPINCode. 3.4. Standardcompliancemarking iCT220 Thisclass(B)digitalapparatuscomplieswithCanadianICES003 iCT220/iCT250 conformstothefollowingstandardsandrules:
IEC6095012ndEd:Electricalsafetyofdataprocessingequipmentincluding electricalofficeequipment FCCpart15C(ICT250),FCCpart15B(ICT220) FCCpart68 EN 55024: Data processing equipment Immunity characteristics Limits and measurementmethods.Issue1998+A12001+A22003 3.5. FCCcompliance FCCID:XKBICT220/XKBICT250 This equipment as been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonableprotectionagainstharmfulinterfaceinaresidentialinstallation.Thisequipment generates uses and can radiate radio frequency energy and, if not installed and used in accordancewithinstruction,maycauseharmfulinterferencetoradiocommunications. However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.If thisequipmentdoescauseharmfulinterferencetoradioortelevisionreceptionwhichcan bedeterminedbyturningtheequipmentoffandontheuserisencouragedtotrytocorrect interfacebyonemoreofthefollowingmeasures:
Reorientorrelocatethereceivingantenna. Connecttheequipmentintoaoutletoncircuitdifferentfromthattowhichthereceiver Increasetheseparationbetweentheequipmentandreceiver. isconnected. Productname:iCT220/iCT250 900002734R1100001/1021 296114093 5/21 Copyright2009Ingenico Allrightsreserved Consultthedealeroranexperienceradio/TVtechnicianforhelp. Part68ofFCCRules US:IEOMM01BICT220/IEOMM01BICT250 ThisequipmentcomplieswithPart68oftheFCCrulesandtherequirementsadoptedby the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this numbermustbeprovidedtothetelephonecompany. ThisequipmentusesthefollowingUSOCjacks:(RJ11C). A plug and jack used to connect this equipment to the premises wiring and telephone networkmustcomplywiththeapplicableFCCPart68rulesandrequirementsadoptedby theACTA.Acomplianttelephonecordandmodularplugisprovidedwiththisproduct.Itis designed to be connected to a compatible modular jack that is also compliant. See installationinstructionsfordetails. TheRENisusedtodeterminethenumberofdevicesthatmaybeconnectedtoatelephone line.ExcessiveRENsonatelephonelinemayresultinthedevicesnotringinginresponseto anincomingcall.Inmostbutnotallareas,thesumofRENsshouldnotexceedfive(5.0).To becertainofthenumberofdevicesthatmaybeconnectedtoaline,asdeterminedbythe totalRENs,contactthelocaltelephonecompany. Ifthisequipmentcausesharmtothetelephonenetwork,thetelephonecompanywillnotify youinadvancethattemporarydiscontinuanceofservicemayberequired.Ifadvancenotice isnotpractical,thetelephonecompanywillnotifythecustomerassoonaspossible.Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modificationstomaintainuninterruptedservice. If trouble is experienced with this equipment, please contact INGENICO, or your local INGENICOdistributororservicecenterintheU.S.A.forrepairand/orwarrantinformation. Ifyourhomehasspeciallywiredalarmequipmentconnectedtothetelephoneline,ensure the installation of this equipment does not disable your alarm equipment. If you have questionsaboutwhatwilldisablealarmequipment,consultyourtelephonecompanyora qualifiedinstaller. CAUTION TheuseriscautionedthatanychangesormodificationnotapprovedbyINGENICOcould voidusersauthoritytooperatetheequipment. Productname:iCT220/iCT250 900002734R1100001/1021 296114093 6/21 Copyright2009Ingenico Allrightsreserved 3.6. MainCharacteristics Terminal Weight Size about325gto350gfulloption 185x83x63mm(lxwxh) approx115g(withoutmainscable) approx77x25x89mm(Lxwxh) ClassIIequipment 120V60Hz 400mA Powersupplyunit(wallmounted) Weight Size Class Inputvoltage Maxconsumption Thepowersupplyunitisespeciallydesignedbythemanufacturerforitsterminalsandso mustbeused. Desktoppowersupplyunit Weight Size Class Inputvoltage Maxconsumption approx230g(withoutmainscable) approx98x50x30mm(Lxwxh) ClassIIequipment 100240VCA5060Hz 800mA Cablelength Powerblockcable approx1,8m Telephonecable approx3m Productname:iCT220/iCT250 900002734R1100001/1021 296114093 7/21 Copyright2009Ingenico Allrightsreserved 4. Installationandconnection 4.1. Positioningtheterminal Installtheterminalonaflatsurface,withaneasyaccesstoanelectricaloutletandtelephone line. Place the terminal away from any heat source and protected from dust, vibrations and electromagneticradiations(awayfromvideoterminals,PC,antishopliftingbarriers,...). Operatingconditions Ambienttemperature Maxrelativehumidity from+5Cto+45C 85%at+40C Storageconditions Storagetemperature Maxrelativehumidity 20C,+55C 85%at+55C 4.2. Connections Allconnectionsareontherearoftheterminalprotectedbyacover. Telephone
*accordingtothemodel PowerSupply SerialLinkRS232 USBSlave EthernetLink(Optional)*
USBHost SecondSerialLinkRS232
(Optional)*
4.3. InstallingtheiCT220/iCT250Cablefixing 4.3.1. Openingthecablecover Unclipthecoverbypushingsimultaneouslyontheclips1withyournailsfingeras shownonthefigureherebelow. Liftthecoverrearwardtoremoveit,asshownbyarrowsonthefigure. 1 Productname:iCT220/iCT250 900002734R1100001/1021 296114093 8/21 Copyright2009Ingenico Allrightsreserved 4.3.2. Kit Magic Box installation WARNING Connectingmustbedonewhentheterminalispoweredoff. Followtheinstallationinstructionsshownbelow:
Plug:
1 Powerlead 2 Telephoneline 3 Ethernetcable 4 SeriallinkRS232cable 1 2 caps 4 3 Install caps in the leadthrough (as indicated on thefigure). Close the compartment with the special cover providedinthekit,liketheproceduredescribedat chapter4.3.4. Productname:iCT220/iCT250 900002734R1100001/1021 296114093 9/21 Copyright2009Ingenico Allrightsreserved 4.3.3. Connectcables Performthefollowingoperations:
Plugthetelephonecable(1)intothetelephonejack(3).Connecttheotherendintothe connection(4)ofthemagicbox Plug the power leads (5) into the power outlet (6), connect the other end into the powerconnection(7)ofthemagicbox. 3 7 1 4 6 5 Plug:TNV3circuit:TelecommunicationNetworkVoltage,aspersafetystandardEN60950. Productname:iCT220/iCT250 900002734R1100001/1021 296114093 10/21 Copyright2009Ingenico Allrightsreserved 4.3.4. Closecover Toclosethecover,startbyinsertingtheclips1ofthecoverintheirhousing respectivelyfirst,asshownonthefigureherebelow,andclosethecover. 1 4.4. InstallationoftheMagicBox ADVICE It is strongly recommended to attach the Magic cable to terminals work area in order to reduce stress on the terminal and connection. 1 32 Examplesofsecuringthe Magic Cable are as illustrated:
1 Using the supplied cable tietoattachto a table leg (or similar) 2 Usingthesuppliedcabletieandselfadhesivesupport 3 Usingacountersunkscrew(notsupplied)toanappropriatesurface TheMagicCableshouldbereadilyaccessibleforsupportandterminalhelpdesk diagnosispurposes. Note:TheconnectionMagicBoxcanalsobeattachedusingaVELCROorothersystem. Productname:iCT220/iCT250 900002734R1100001/1021 296114093 11/21 Copyright2009Ingenico Allrightsreserved InstallingSAM(Secureaccessmodule) 4.5. CAUTION:
Beforestarting,switchofftheterminalbydisconnectingthepowersupply. InordertoaccesstheSAMcardyoumustfirstremovetheSAMcompartmentcoverlocated atthebackofyourterminal. Pressdownfirmlyinthemiddleofthecoverandslideitasindicatedbyarrowon thefigurebelow. PRESSHERE Insert the SAM Card into the slot marked (1) or(2). Take caretoensurethattheSAMCardisinsertedinthecorrect manner. The cut corner must be positioned as indicated onthefigure. To remove SAM card, we suggest you to use a piece of adhesive previously pasted on both sides of the SAM as shownherebelow Cutcorner SAM CAUTION:
DonotuseanytoolswheninstallingorremovingtheSAMCard. Adhesive Cutcorner Replacethecoverasillustratedbytheprocedurebelow:
Productname:iCT220/iCT250 900002734R1100001/1021 296114093 12/21 Copyright2009Ingenico Allrightsreserved 4.6. InstallingMicroSDCard(optional) CAUTION:
Beforestarting,switchofftheterminalbydisconnectingthepowersupply. Openthecoverasindicatedatchapter4.5 InsertcompletelytheMicroSDCardintothe slotmarked(MicroSD)asindicatedonthe figure. TakecaretoensurethattheMicroSDCardis insertedinthecorrectmanner.The insertionpositionCardisengravedonthe terminal. ToremovetheMicroSDCardpushonitwith yourfingernails. Productname:iCT220/iCT250 900002734R1100001/1021 296114093 13/21 Copyright2009Ingenico Allrightsreserved 5. Installingapaperroll Yourterminalissuppliedwithonepaperroll.Whenthepaperrollisnearingtheend,ared linewillappearonthepaper,thisindicatesthatthepaperrollmustbereplaced. CAUTION Useonlypaperapprovedbythemanufacturer(diameter40mm).Useofunsuitablepaper islikelytodamagetheprinterofyourterminal(seecharacteristicsatthechapter7.1). Open the paper compartment by lifting the catch located at the rear of the iCT220/iCT250andpullsthecovertotherearoftheterminal. ATTENTION Donotforcethecoveragainstthecables. LIFT Insert the paper roll in the compartment following the directions shown on the figurebelow. Pullthepaperuptothetopoftheterminalandholditinthisposition. Maintainthepaperandclosethelid. Pressthetopofthelidinthecenterasshownbyarrow,untilitclipsintoposition. ADVICE Ifyouareinsertinganewroll,tearoffthefirstlength(onecompleteturn). Productname:iCT220/iCT250 900002734R1100001/1021 296114093 14/21 Copyright2009Ingenico Allrightsreserved 6. Dailyuse 6.1. Keypadfunctions 1 2 3 6 5 1 NAVIGATIONkeysinthemenusInteractivekeysforusebetweenthescreen 2 FUNCTIONkeysF 3 CANCELkey(red) 4 CLEARkey(yellow)/Feedpaper(longpress) 5 VALIDATIONkey(green) 6 DotKey 4 6.2. Adjustingthecontrast NocontrastmanagementfortheColourdisplay Thescreenofyourchartis128x64pixels,illuminatedwithwhitelight. Ifyouwishtoincreaseortodecreasethecontrastofthecharactersdisplayedonscreen, press simultaneously on the
(dot key) and key in order to decrease the contrast,orthe
(dotkey)and keyinordertoincrease. Keeppressingthekeysaslongasnecessary. Productname:iCT220/iCT250 900002734R1100001/1021 296114093 15/21 Copyright2009Ingenico Allrightsreserved 6.3. Cardinsertion 6.3.1. Swipingacard Slidethecardinthereaderwithmagnetic stripfacingleft Swipe the card with constant speed, not too slow not too fast, to maximize the readingandavoidannoyingrepetitions. 6.3.2. Insertingachipcard ChipCardsshouldbeinsertedintothe cardreaderasillustratedwiththechip facingup 6.3.3. Insertingachipcardinsecondreader
(Optional) Islocatedonbackoftheterminal. Insertthecardupsidedown,magneticstrip visible.(chipnovisible) 6.3.4. ReadingContactless(Optional) Bringthecardquicklyuptotheactivezoneabovethedisplay(atabout1cm).Keep thecardclosetothedisplayduringthetransaction Yourcontactlessterminalhasarowoffourstatuslightsthatarevisibleondisplay. Whenacontactlesstransactionisstartedthefirst(lefthand)statuslightwillbelit Green lights steadily;thisindicatesthatthe contactlessdisplayisinusebutacardis notbeingread. Whenacontactlesscardispresentedto thecontactlessactivezoneduringa transaction,thesecond,thirdand fourthstatuslightswillbelitinturn. Thecardreadissuccessfulwhenallfour statuslightsarelitandtheconfirmation toneisheard. Contactless ActiveZone Productname:iCT220/iCT250 900002734R1100001/1021 296114093 16/21 Copyright2009Ingenico Allrightsreserved Productname:iCT220/iCT250 900002734R1100001/1021 296114093 17/21 Copyright2009Ingenico Allrightsreserved 7. Maintenance WARNING Beforemakinganyoperationsofmaintenanceintheterminal,makesurethat thepowersupplyisdisconnected. 7.1. Paperroll Characteristics Colour Width Diameter Precisions White 58mm 40mmmax. The thermal paper can be deteriorated by poor storage conditions, so we recommendyoutoavoid:
storageinhotwetplaces(neartoairconditioner,humidityhigherthan85%) exposuretosunlightorultravioletforlongperiods contactwithorganicsolvents(solventtypeadhesive) direct contact with materials containing plasticizers (PVC transparent foldersorenvelopes) directcontactwithdiazopapers directcontactwithwater Rubbingorpressingthepapertoostrongly CAUTION Inordertobenefitfromthecompleteguaranteeoftheproduct,onlyheatsensitizedpaper approvedbythemanufacturercanbeused. Productname:iCT220/iCT250 900002734R1100001/1021 296114093 18/21 Copyright2009Ingenico Allrightsreserved 7.2. Cleaningoftheterminal Firstofall,unplugallthewiresfromtheterminal. Goodrulesforpropercleaningoftheterminalare:
Useasoftcloththatisveryslightlysoakedwithsoapywatertocleantheoutsideof theterminal. Donotcleantheelectricalconnections. Donotuseinanycase,solvents,detergentsorabrasiveproducts:
Thosematerialsmightdamagetheplasticorelectricalcontacts. Avoidexposingtheterminaltothedirectraysofthesun. Donotputanythingintotheslotofthesmartcardreader 7.3. Transportandstorage Usetheoriginalpackagingforanyunitorstored. Disconnectallcablesfromtheterminalduringthetransport. 7.4. Troubleshooting Theterminaldoesnotturnonordoesnotconnecttothetelephoneline Checkthepowersupplyandtelephonelinecables Checkforelectricalpowernetwork Theterminalfailstoestablishatelephoneconnection Checkthatthetoneofthephonelineisfree Checktheconfigurationofthephonelineandnumbertocall Getsupportfromtechnical Cardsarenotread Checkthatthemagneticcardisswipedcorrectly(withmagneticstripefacingleft) Swipeagainthecardwithaconstantandquickmovement Verifythatthemagneticstripisnotdamaged,groovedorcracked Make sure you have inserted correctly the smart card into the smart card reader andremovedthecardonlyafterthetransaction Theticketisnotprinted Checkthepresenceandproperpositioningofthepaperroll. Possiblyadjustthepaperrollfollowinginstructionspresentinthismanual Checkthetypeofpaperused(thermalpapermustbeused) Productname:iCT220/iCT250 900002734R1100001/1021 296114093 19/21 Copyright2009Ingenico Allrightsreserved 7.5. Endoflife Theproductbelongstothefamilyofelectricalandelectronicequipment.Therefore,itis subjectedtotheWEEEdirectivewhichrequiresthecollectionandtherecyclingattheend oflifeproduct. TheIngenicoproductspresentthesymbolforthemarkingofelectricalandelectronic equipmentasrequiredbytheWEEEDirective. Thecrossedoutwheeledbinprintedontheproductgivestheinformationabout therequirementnottodisposeofWEEEasunsortedmunicipalwasteandto collectsuchWEEEseparately. Toassurethattheproductiscollectedandrecycledwithrespecttotheenvironment,you mustcontactyoursupplier(indefect,contacttheIngenicolocalofficeorthecommercial headofficeinchargeofyourcountryonwww.ingenico.com,contactuspage). Theabandonmentoruncontrolleddisposalofwastecancauseharmtoenvironmentandto humanhealth.So,byrecyclingyourproductinaresponsiblemanner,youcontributetothe preservationofnaturalresourcesandtotheprotectionofhumanhealth. Productname:iCT220/iCT250 900002734R1100001/1021 296114093 20/21 Copyright2009Ingenico Allrightsreserved ThisDocumentisCopyright2009byINGENICOGroup.INGENICOretainsfullcopyrightownership, rights and protection in all material contained in this document. The recipient can receive this documentontheconditionthathewillkeepthedocumentconfidentialandwillnotuseitscontents inanyformorbyanymeans,exceptasagreedbeforehand,withoutthepriorwrittenpermissionof INGENICO.Moreover,nobodyisauthorizedtoplacethisdocumentatthedisposalofanythirdparty withoutthepriorwrittenpermissionofINGENICO.Ifsuchpermissionisgranted,itwillbesubjectto the condition that the recipient ensures that any other recipient of this document, or information containedtherein,isheldresponsibletoINGENICOfortheconfidentialityofthatinformation. Care has been taken to ensure that the content of this document is as accurate as possible.INGENICO however declines any responsibility for inaccurate, incomplete or outdated information.Thecontentsofthisdocumentmaychangefromtimetotimewithoutpriornotice,and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writingbetweenINGENICOandtheuser. INGENICO is not responsible for any use of this device, which would be non consistent with the presentdocument. Alltrademarksusedinthisdocumentremainthepropertyoftheirrightfulowners. Yourcontact
*
3 9 0 4 1 1 6 9 2
*
Ingenico 192avenueCharlesdeGaulle 92200NeuillysurSeineFrance Tl.:+33146258200Fax:+33147725695 www.ingenico.com Productname:iCT220/iCT250 900002734R1100001/1021 296114093 21/21 Copyright2009Ingenico Allrightsreserved
1 2 3 4 | Internal Photos | Internal Photos | 902.47 KiB | September 25 2009 |
INTERNAL PHOTOS OF TESTED EUT FCC ID: XKB-ICT220 General view, cover removed, rear face General view, rear cover Page 1/4 FCC ID: XKB-ICT220 Component view, lower face Page 2/4 FCC ID: XKB-ICT220 Component view, upper face Component view, behind LCD Page 3/4 FCC ID: XKB-ICT220 Page 4/4
1 2 3 4 | Label and Location | ID Label/Location Info | 421.49 KiB | September 25 2009 |
PRODUCT LABELING FCC ID: XKB-ICT220 Label #1 (FCC) Page 1/3 Label #2 Label #1 (FCC) ICT 220 with rear covers FCC ID: XKB-ICT220 Page 2/3 FCC ID: XKB-ICT220 Label #2 Label #1 (FCC) ICT 220 (rear covers removed) Page 3/3
1 2 3 4 | Confidentiality Request | Cover Letter(s) | 99.82 KiB | September 25 2009 |
eee ee eee September 17", 2009 CONFIDENTIALITY REQUEST Curtis-Straus LLC 527 Great Road Littleton, MA 01460 USA Re: Confidentiality request for a Digital Device FCC ID: XKB-ICT220 Gentlemen, INGENICO SA requests, pursuant to 47CFR 0.459, post grant confidentiality for portions of the material contained in this application. The following document regarding this submission for FCC ID: XKB-ICT220 shall be kept confidential:
1. Block Diagram description of the iCT220 (file: Block Diagram-XKB-ICT220. pdf) Specifically, these exhibits contain information relating to circuit function and complexity that could be of benefit to competitors. The material contains trade secrets and confidential information that INGENICO does not customarily release to the public and which is otherwise not generally available to the public. Regards, Marc DELORME Quality Manager 1, rue Claude Chappe BP 346 07503 GUILHERAND GRANGES - France beyond payment Ingenico France - SAS - au capital de 20 121 452 - Sige social : 192 avenue Charles de Gaulle - 92200 Neuilly-sur-Seine Adresse postale: 1, rue Claude Chappe - BP 346 - 07503 Guilherand-Granges Tl: 33(0)4 75 81 40 40 - Fax: 33 (0)4 75 81 43 00 442 508 271 RCS Nanterre
1 2 3 4 | Operational Description | Operational Description | 443.42 KiB | September 25 2009 |
OPERATIONAL DESCRIPTION FCC ID: XKB-ICT220 1.1. iCT220 description Page 1/3 FCC ID: XKB-ICT220 Page 2/3 Related Submittal(s) / Grant(s) 1.2. All host equipment used in the test configuration are FCC granted, when relevant. FCC ID: XKB-ICT220 Cable description FCC ID XKB-ICT220 Description Bank payment terminal Tested System Details 1.3. The FCC IDs for all equipment, plus description of all cables used in the tested system are:
Trade Mark Model Number
(Serial number) INGENICO *
ICT220 P/N: ICT220-01T1052 Sn: 09027CT40000803 INGENICO Model: 153051 P/N: 179901469 TOSHIBA SATELITE S1410-704
(PS141E-04YCM-3V) Sn: 13594938G with its power supply unit (PA3201U-
1ACA SEB100P2-15.0) TELTON- TLS-5B-01 Sn: 014184 Smartcard (Bank card) Sn: none SAM cards (x2) Sn: none
* : Equipment under test Telephone line simulator
-
AC/DC power adapter Power unshielded Ethernet unshielded Laptop PC DOC
-
-
-
-
-
-
-
All cables unshielded I/O connection, spiraled cable, unshielded
(Magic Box with RS232, Ethernet, Line IN and DC power input) DC power cable unshielded Test Methodology 1.4. Both conducted and radiated testing were performed according to the procedures in ANSI C63.4-2003, FCC Part 15 Subpart B. Radiated testing was performed at an antenna to EUT distance of 10 meters. During testing, all equipments and cables were moved relative to each other in order to identify the worst case set-up. Test facility 1.5. Tests have been performed on April 16th, 2009. This test facility has been fully described in a report and accepted by FCC as compliant with the radiated and AC line conducted test site criteria in ANSI C63.4-2003 in a letter dated March 25th, 2008 (registration number 94821). This test facility has also been accredited by COFRAC (French accreditation authority for European Union test lab accreditation organization) according to NF EN ISO/IEC 17025, accreditation number 1-1633 as compliant with test site criteria and competence in 47 CFR Part 15/ANSI C63.4 and EN55022/CISPR22 norms for 89/336/EEC European EMC Directive application. All pertinent data for this test facility remains unchanged. Page 3/3
1 2 3 4 | Unintentional Radiator Declaration | Attestation Statements | 85.16 KiB | September 25 2009 |
L___--
Date : 09-17-2009 Declaration We, the undersigned INGENICO hereby declares that the model number ICT220-1T1052 referenced with the grantee code XKB-ICT220 doesn't contain any intentional radiator circuit FCC ID : XKB-ICT220 odel Number ICT220-1T1052 INGENICO 1, rue Claude Chappe BP 346 07503 Guilherand Granges France Marc DELORME Quality Manager marc.delorme@ingenico.com Signature beyond payment Ingenico France - SAS - au capital de 20 121 452 - Sige social : 192 avenue Charles de Gaulle - 92200 Neuilly-sur-Seine Adresse postale: 1, rue Claude Chappe - BP 346 - 07503 Guilherand-Granges Tl: 33(0)4 75 81 40 40 - Fax: 33 (0)4 75 81 43 00 442 508 271 RCS Nanterre
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2016-01-22 | JBP - Part 15 Class B Computing Device Peripheral | Class II Permissive Change | |
2 | 2012-02-27 | JBP - Part 15 Class B Computing Device Peripheral | ||
3 | 2010-06-09 | JBP - Part 15 Class B Computing Device Peripheral | ||
4 | 2009-09-25 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 | Effective |
2016-01-22
|
||||
1 2 3 4 |
2012-02-27
|
|||||
1 2 3 4 |
2010-06-09
|
|||||
1 2 3 4 |
2009-09-25
|
|||||
1 2 3 4 | Applicant's complete, legal business name |
INGENICO
|
||||
1 2 3 4 | FCC Registration Number (FRN) |
0018912279
|
||||
1 2 3 4 | Physical Address |
9 Avenue de la gare - Rolvatain TGV
|
||||
1 2 3 4 |
BP25156
|
|||||
1 2 3 4 |
Valence Cedex 9, N/A
|
|||||
1 2 3 4 |
France
|
|||||
app s | TCB Information | |||||
1 2 3 4 | TCB Application Email Address |
c******@curtis-straus.com
|
||||
1 2 3 4 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 2 3 4 | Grantee Code |
XKB
|
||||
1 2 3 4 | Equipment Product Code |
ICT220
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 | Name |
N****** J********
|
||||
1 2 3 4 | Title |
Certification Manager
|
||||
1 2 3 4 | Telephone Number |
+3304********
|
||||
1 2 3 4 | Fax Number |
+3347********
|
||||
1 2 3 4 |
n******@ingenico.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
1 2 3 4 | Yes | |||||
1 2 3 4 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
1 2 3 4 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Payment terminal | ||||
1 2 3 4 | Payment Terminal | |||||
1 2 3 4 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 | Purpose / Application is for | Class II Permissive Change | ||||
1 2 3 4 | Original Equipment | |||||
1 2 3 4 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 3 4 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 | Grant Comments | Class II Permissive change filing to add two new power supplies. | ||||
1 2 3 4 | Class II permissive change filing to add a new power supply. | |||||
1 2 3 4 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 | Firm Name |
LCIE Etablissement Sud-Est
|
||||
1 2 3 4 |
LCIE Sud-Est
|
|||||
1 2 3 4 | Name |
A******** M******
|
||||
1 2 3 4 |
J****** L****
|
|||||
1 2 3 4 | Telephone Number |
00-33********
|
||||
1 2 3 4 |
33-4-********
|
|||||
1 2 3 4 | Fax Number |
00-33********
|
||||
1 2 3 4 |
33-4-********
|
|||||
1 2 3 4 |
a******@lcie.fr
|
|||||
1 2 3 4 |
j******@Lcie.fr
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B | 28 | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15B | 28 | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15B | 28 | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15B | 28 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC