USER GUIDE MiFi X PRO 5G Global Mobile Hotspot MiFi X PRO 5G USER GUIDE 1 DRAFT INSEEGO COPYRIGHT STATEMENT 2022 Inseego Corp. All rights reserved. Complying with all copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), or for any purpose without the expressed written permission of Inseego Corp. SOFTWARE LICENSE Proprietary Rights Provisions:
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Document Number: 14964508 DRAFT A1 MiFi X PRO 5G USER GUIDE 2 DRAFT Contents Introduction and Getting Started ........................................................................................................................................ 6 Overview .................................................................................................................................................................................. 7 Key Features ..................................................................................................................................................................... 7 Description .............................................................................................................................................................................. 7 Display View ..................................................................................................................................................................... 8 Side View ........................................................................................................................................................................... 8 Status Indicators and Icons ............................................................................................................................................... 9 Getting Started .................................................................................................................................................................... 10 Turning On and Off ...................................................................................................................................................... 10 System Requirements ................................................................................................................................................. 10 Finding your Wi-Fi Name and Password .............................................................................................................. 10 Connecting Devices to your MiFi ............................................................................................................................ 11 Caring for your MiFi ........................................................................................................................................................... 11 Charging .......................................................................................................................................................................... 11 Battery Tips ..................................................................................................................................................................... 13 Replacing the Battery .................................................................................................................................................. 14 Replacing the SIM Card .............................................................................................................................................. 15 Unlocking the SIM Card .............................................................................................................................................. 16 Resetting your MiFi ...................................................................................................................................................... 16 Care Tips .......................................................................................................................................................................... 17 Touchscreen ............................................................................................................................................................................. 18 Overview ................................................................................................................................................................................ 19 Home Screen .................................................................................................................................................................. 19 Navigation Tips .............................................................................................................................................................. 20 Wi-Fi Settings ....................................................................................................................................................................... 20 Wi-Fi ................................................................................................................................................................................... 20 Band Selection ............................................................................................................................................................... 21 Wi-Fi Name/Password ................................................................................................................................................. 21 Wi-Fi Protected Setup (WPS) .................................................................................................................................... 22 Connected Devices ............................................................................................................................................................ 23 Connected Devices (Details and Blocking) ......................................................................................................... 23 Blocked Devices (Unblocking) ................................................................................................................................. 23 Data Usage ............................................................................................................................................................................ 24 Settings .................................................................................................................................................................................. 24 Charge Other Device ......................................................................................................................................................... 25 Software Updates ............................................................................................................................................................... 26 Messages ............................................................................................................................................................................... 26 About ...................................................................................................................................................................................... 27 Help ......................................................................................................................................................................................... 27 Admin Web UI ........................................................................................................................................................................... 28 Overview ................................................................................................................................................................................ 29 Home Page...................................................................................................................................................................... 29 Side Menu ....................................................................................................................................................................... 30 Admin Password ................................................................................................................................................................. 30 Changing the Admin Password ............................................................................................................................... 30 Hiding the Admin Password on the Touchscreen ............................................................................................ 31 Managing Data Usage ...................................................................................................................................................... 32 Data Usage Page ........................................................................................................................................................... 33 Managing Wi-Fi Settings .................................................................................................................................................. 34 Settings Tab .................................................................................................................................................................... 35 Primary Network Tab ................................................................................................................................................... 37 MiFi X PRO 5G USER GUIDE 3 DRAFT Guest Network Tab ...................................................................................................................................................... 39 Managing Connected Devices ....................................................................................................................................... 41 Connected Devices Page ........................................................................................................................................... 42 Managing Settings ............................................................................................................................................................. 44 Preferences Tab ............................................................................................................................................................. 45 Software Update Tab .................................................................................................................................................. 50 Backup and Restore Tab ............................................................................................................................................. 52 GPS Tab ............................................................................................................................................................................ 54 Advanced Tab ................................................................................................................................................................ 55 Viewing Info About you MiFi .......................................................................................................................................... 56 Internet Status Tab ....................................................................................................................................................... 57 Internet Sessions Tab .................................................................................................................................................. 59 Diagnostics Tab ............................................................................................................................................................. 61 Device Info Tab .............................................................................................................................................................. 63 Logs Tab ........................................................................................................................................................................... 64 Getting Help ......................................................................................................................................................................... 65 Help Tab ........................................................................................................................................................................... 66 Online Support Tab ...................................................................................................................................................... 66 Advanced Settings .................................................................................................................................................................. 67 Overview ................................................................................................................................................................................ 68 Using Advanced Settings ................................................................................................................................................ 68 Cellular Tab ..................................................................................................................................................................... 69 Manual DNS Tab ........................................................................................................................................................... 70 SIM Tab ............................................................................................................................................................................. 71 Firewall Tab ..................................................................................................................................................................... 73 Mac Filter Tab ................................................................................................................................................................. 74 LAN Tab ............................................................................................................................................................................ 76 Port Filtering Tab .......................................................................................................................................................... 79 Port Forwarding Tab .................................................................................................................................................... 82 VPN Tab ............................................................................................................................................................................ 85 Troubleshooting and Support ............................................................................................................................................ 87 Overview ................................................................................................................................................................................ 88 First Troubleshooting Steps ...................................................................................................................................... 88 Common Problems and Solutions ............................................................................................................................... 88 My MiFi powered off without pressing the Power button ............................................................................ 88 No service is available ................................................................................................................................................. 89 My MiFi has no power/touchscreen doesnt display when I press the Power button ......................... 89 I forgot my Wi-Fi password ....................................................................................................................................... 89 I forgot my MiFi Admin web UI password ........................................................................................................... 89 I cannot connect a device to my MiFi.................................................................................................................... 89 I see other networks, but not the network name for my MiFi ...................................................................... 90 I see the network name, but cannot connect a device to my MiFi ............................................................. 90 I want to see how many devices are connected ............................................................................................... 90 I want to see the firmware (software) version installed on my MiFi........................................................... 91 I want to see the phone number for my MiFi ..................................................................................................... 91 I want to see the battery level of my MiFi ............................................................................................................ 91 I want to turn my MiFi off .......................................................................................................................................... 91 I want to know if my MiFi is still on when the touchscreen is dark ............................................................ 91 Technical Support .............................................................................................................................................................. 92 Product Specifications and Regulatory Information .................................................................................................. 93 Product Specifications ...................................................................................................................................................... 94 Device ............................................................................................................................................................................... 94 MiFi X PRO 5G USER GUIDE 4 DRAFT Environmental ............................................................................................................................................................... 94 Power ................................................................................................................................................................................ 95 Network Connectivity ................................................................................................................................................. 95 Bands Supported .......................................................................................................................................................... 95 Wi-Fi ................................................................................................................................................................................... 95 Software ........................................................................................................................................................................... 96 Warranty and Services ................................................................................................................................................ 96 Regulatory Information .................................................................................................................................................... 97 Federal Communications Commission Notice (FCC United States) ....................................................... 97 Innovation, Science and Economic Development Notice (ISED Canada) ............................................. 98 ISED Canada ICES-003 Compliance ........................................................................................................................ 98 FCC and ISED RF Exposure Guidance Statement .............................................................................................. 98 Product Certifications and Suppliers Declarations of Conformity ................................................................... 98 Wireless Communications ............................................................................................................................................... 99 Limited Warranty and Liability ....................................................................................................................................... 99 Safety Hazards ..................................................................................................................................................................... 99 Proper Battery Use and Disposal ................................................................................................................................ 100 Glossary .................................................................................................................................................................................... 102 Glossary ............................................................................................................................................................................... 103 MiFi X PRO 5G USER GUIDE 5 DRAFT 1 Introduction and Getting Started Overview Description Status Indicators and Icons Getting Started Caring for your MiFi MiFi X PRO 5G USER GUIDE 6 DRAFT Overview MiFi X PRO 5G UW is Inseegos 5G mobile hotspot, providing groundbreaking speeds using Verizons 5G Ultra Wideband network. Connect with dual-band Wi-Fi 6 (supporting up to 32 connected devices), a USB Type-C charging port, or a 1 Gbps RJ452 Ethernet port for direct internet connection. Key Features Sub-6 and mmW variants with c-band spectrum for strong performance, speed, and low latency. Dual-band Wi-Fi 6 supporting up to 32 connected devices, as well as a USB Type-C charging port and RJ452 Ethernet port for direct internet connection. WPA3 Wi-Fi security support, advanced encryption, VPN passthrough, and remote connectivity to office networks. Rechargeable 5050 mAh battery to last through the day* and the ability to charge other devices. Inseego MobileTM app provides step-by-step setup instructions and remote device management. Description The Inseego MiFi X PRO 5G UW package includes:
5G MiFi X PRO 5G UW Pre-installed 5050 mAh Li-Ion battery Pre-installed 5G 4FF Nano SIM card 18W Qualcomm Quick Charge 3.0 charger USB 3.1 Gen 1, type A to C cable Get Started card
* Battery life and activity may vary depending on the number of connected devices and activity, including use of Ethernet. MiFi X PRO 5G USER GUIDE 7 DRAFT Display View Press and hold the Power button for three seconds to turn your MiFi X PRO 5G UW on and off. Press and release the Power button to wake up the display. The 2.4 inch touchscreen displays and allows you to view Wi-Fi name and password, connected devices, data usage, and more. Swipe through screens and tap the arrows, buttons, and icons to access available menu options. Side View Connect to the Quick Charge charger or tether to a device with the USB-C port. Use the Ethernet port to connect a device directly to the internet. MiFi X PRO 5G USER GUIDE 8 DRAFT Status Indicators and Icons The MiFi X PRO 5G UW uses the following status indicators and display icons. Display Icon No icons Description The MiFi is powered off or not receiving power, or the screen is in power-saving mode. Home Home Network signal strength Activity indicator Roaming Messages Wi-Fi Network Signal Strength Indicator. More bars indicate more signal strength. Data is moving between the mobile network and the MiFi. Indicates roaming. You have unread messages. The MiFi Wi-Fi network is on. Connected devices Displays number of Wi-Fi devices connected to your MiFi. Information Multiple screens Battery charged Battery needs charge Tap to view more information (on Home screen tap to view Wi-Fi network names and passwords). Indicates you can swipe left/right to view more screens. Battery is fully charged. Battery is critically low and the MiFi will shut down unless the battery is connected to the charger. Battery AC charging The MiFi is connected to the AC charger and charging. Battery USB charging The MiFi is connected via USB and is charging a connected device. No SIM Locked SIM SIM error No SIM card is detected. SIM card is locked. The real-time data usage meter will not display. SIM card error. Check that your SIM card is properly installed. USB tethered Device is connected to the MiFi via USB. Ethernet connection Device is connected to the MiFi via Ethernet. MiFi X PRO 5G USER GUIDE 9 DRAFT Getting Started Important: Before you use your MiFi, charge the battery for at least three hours to ensure a full initial charge. When fully charged, the battery has all day life*. Turning On and Off To turn your MiFi on, press and hold the Power button for three seconds. The Home screen appears. To turn your MiFi off, press and hold the Power button for three seconds until you see the Power Off screen. Then select Shutdown. To wake up the display, press and release the Power button. System Requirements Any device with Wi-Fi capability can connect to your MiFi. You can also connect via USB or Ethernet. The MiFi must have proper data service to function and is compatible with all major operating systems and the latest versions of browsers. Finding your Wi-Fi Name and Password Tap Wi-Fi Name/Password on the Home screen. The name and password for your MiFi primary network is displayed. Swipe left to see the credentials for the guest network. Important: The default Admin password is the same as the primary networks default. To change either password, sign in to the MiFi Admin web UI.
* Battery life and activity may vary depending on the number of connected devices and activity, including use of Ethernet. MiFi X PRO 5G USER GUIDE 10 DRAFT Connecting Devices to your MiFi Your MiFi has two Wi-Fi networks, primary and guest, and lets you connect up to 32 Wi-Fi capable devices. For added security, share your guest network instead of your primary network. The guest network is off by default. You can turn it on from either the MiFi touchscreen (see page 21) or the Admin web UI (see page 39). To connect devices to your MiFi:
1. Turn on the device you want to connect. The MiFi will broadcast its own wireless network and name. 2. On the device, open the list of available Wi-Fi networks. Select the MiFi primary or guest network and enter the password. Once connected to the Internet, the MiFi Home screen displays the connected device. NOTE: You can view or change MiFi settings on the MiFi touchscreen or by connecting to the Admin web UI from the primary network at http://my.mifi or http://192.168.1.1. Caring for your MiFi This section provides information on charging, battery tips and replacement, replacing and unlocking the SIM card, restoring your MiFi to factory default settings, and general care. Charging You can check the battery level and charging status of your MiFi from the Home screen. Important: Before using your MiFi, charge the battery for at least three hours to ensure a full initial charge. When fully charged, the battery has all day life*. Charging with Quick Charge Charger To charge the battery with the Quick Charge charger:
1. Connect the USB-C end of the USB cable into the charging port of the MiFi.
* Battery life and activity may vary depending on the number of connected devices and activity, including use of Ethernet. MiFi X PRO 5G USER GUIDE 11 DRAFT 2. Connect the other end of the USB cable into the Quick Charge charger and plug the charger into an appropriate electrical outlet. Charging with USB You can also charge your MiFi from another device, such as a computer, with USB. To charge the battery with USB:
1. Connect the USB-C end of the USB cable into the charging port of the MiFi. 2. Connect the USB-A end of the USB cable into another device, such as a laptop. The USB Connection Options touchscreen appears. 3. Select Charge the M3100 and tap OK. Charging Best Practices Inseego does not recommend leaving the MiFi plugged in 24/7 and recommends the following best practices for all lithium-ion batteries:
Minimize the amount of time the battery spends at 0% or 100%. Charge, operate, and store the device as close to normal room temperature as possible (60 to 80). Best results are achieved by unplugging the device once the battery is fully charged and running it until the battery is partially but not completely depleted (e.g.: unplug at 100%, plug in at 25%). NOTE: Failing to follow these best practices will result in decreased battery life and possibly battery swelling over time. While both the device and the included battery have safeguards in place to prevent the batteries from being over-charged and to prevent damage from use in over-temperature conditions, we still do not recommend the device be plugged in 24/7. Before using your MiFi, read the Battery Tips section that follows and the battery safety information in the Safety Hazards and Proper Battery Use and Disposal sections and the end of this guide. CAUTION: Use only batteries and chargers that have been approved by Inseego for optimal performance and safe operation of your MiFi. MiFi X PRO 5G USER GUIDE 12 DRAFT Battery Tips Before operating for a full day:
Ensure the battery is fully charged. Find a location with optimal signal strength. NOTE: Do not use the Charge Other Device feature if you want to use the battery for a full day. WARNING! Always use only approved batteries and chargers with your MiFi. The warranty does not cover damage caused by non-approved batteries and/or chargers. Do not use sharp objects or use excessive force to remove the battery or to access the battery well, this may damage the MiFi and the battery. The battery discharges more rapidly as additional devices access your MiFi. Battery life depends on the network, signal strength, temperature, features, and accessories you use. New batteries or batteries that have been stored for a long time may take more time to charge. When storing your battery, keep it uncharged in a cool, dark, dry place. When charging your battery, keep it near room temperature. Never expose batteries to temperatures below -20C (4F) or above 60C (140F). Never leave the MiFi in an unattended vehicle where it can get too hot or too cold. Some batteries perform best after several full charge/discharge cycles. It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery. MiFi X PRO 5G USER GUIDE 13 DRAFT Replacing the Battery CAUTION: Whenever you remove or insert the battery, ensure your MiFi is not connected to any device or power source. Never use tools, knives, keys, pens or any type of object to force the door open or to remove the battery. Using any of these types of objects could result in puncturing the battery. To remove and replace the battery:
1. Insert a fingernail at the edge of the battery cover and lift and remove the battery cover. Set the cover aside. 2. Insert your finger into the battery removal divot and lift the battery out of the battery compartment. 3. Align the gold contacts on the new battery with the gold contacts on the MiFi and gently slide the battery into place. 4. Replace the cover by setting it on the MiFi where the notches align, then press on the cover until it clicks into place and is flat across the entire bottom surface. MiFi X PRO 5G USER GUIDE 14 DRAFT Replacing the SIM Card Your SIM card is a small rectangular plastic card that stores your phone number and important information about your wireless service. Your MiFi comes with a pre-installed SIM card. NOTE: Should your SIM card be lost or damaged, contact your network operator. To remove the SIM card:
1. Insert a fingernail at the edge of the battery cover and lift and remove the battery cover. Set the cover aside. 2. Remove the battery from the battery well. 3. Lift the SIM access tab by placing a fingernail underneath the white arrow and lifting the tab up and to the right. 4. Carefully slide the SIM card out of the SIM card slot. To place a new SIM card:
1. If necessary, remove the SIM card from the outer card, being careful not to touch the gold colored contacts. MiFi X PRO 5G USER GUIDE 15 DRAFT 2. Hold the SIM card with the gold-colored contact points facing down. 3. Slide the SIM card into the slot notch first, with the contact points facing down. Close the SIM access tab, place the battery in the battery well and replace the cover. The SIM card MUST remain in the SIM card slot when in use. CAUTION: Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt. Unlocking the SIM Card You can create a PIN code to lock your MiFi SIM card on the Admin web UI (Settings > Advanced Settings > SIM). When the SIM is locked, your MiFi will not have access to the internet. A display appears in the InfoPanel of the Home screen. Tap the message to unlock the SIM card. Or you can tap Unlock SIM from the Help menu. Enter the PIN and tap Enter. CAUTION: If you run out of PIN attempts, your SIM is PUK (personal unblocking key) locked and you must contact your network operator for the PUK code. You must enter the PUK code in the Admin web UI. If you enter the wrong PUK code, your SIM card will be permanently locked. Resetting your MiFi You can reset your MiFi to factory settings using the Reset button on the MiFi, from the MiFi touchscreen, or from the Admin web UI. CAUTION: Resetting returns your MiFi to factory settings, including resetting the Wi-Fi name and password. This disconnects all devices. Resetting with the Reset button To reset using the Reset button on the MiFi:
1. Insert a fingernail at the edge of the battery cover and lift and remove the battery cover. Set the cover aside. The master Reset button is in a small hole located on the bottom of the MiF. MiFi X PRO 5G USER GUIDE 16 DRAFT 2. Place one end of an unfolded paper clip into the Reset hole and press until the screen displays MiFi Resetting (about five to six seconds). Your MiFi restarts with factory settings. NOTE: This option may be disallowed from the Admin web UI (Settings > Preferences > Device Preferences). Resetting from the MiFi touchscreen To reset from the MiFi touchscreen, tap Menu > Settings > Factory Reset. NOTE: This option may be disallowed from the Admin web UI (Settings > Preferences > Device Preferences). Resetting from the Admin web UI To reset the MiFi from the Admin web UI, select Settings > Backup and Restore and select Restore factory defaults. Care Tips Inseego Wireless recommends the following care guidelines:
Protect your MiFi from liquids, dust, and excessive temperatures. Do not apply adhesive labels to your MiFi; they might cause the device to potentially overheat or alter the performance of the antenna. Store the MiFi in a safe place when not in use. MiFi X PRO 5G USER GUIDE 17 DRAFT 2 Touchscreen Overview Wi-Fi Settings Connected Devices Data Usage Settings Charge Other Device Software Updates Messages About Help MiFi X PRO 5G USER GUIDE 18 DRAFT Overview You can manage, monitor, and customize your MiFi settings directly on the MiFi touchscreen, or by using the MiFi Admin web UI. This chapter explains the features available with the touchscreen. Home Screen The Home screen lets you see what your MiFi is doing at a glance. Status Bar: The top of the screen displays status indicators, which may include: network signal strength
, network type (for example, 5G UW), data traffic activity
, unread system messages
, roaming
, battery
, USB tethered
, or Ethernet connection
. InfoPanel: This panel presents a carousel display of current information on your MiFi. Initially, it displays data usage, but may also display other information, such as when Airplane mode is on, or if there is a SIM card error. Swipe left/right through the displays. AppPanel: Displays whether Wi-Fi is ON or OFF (tap to access the Wi-Fi menu). Displays how many devices are connected to your MiFi Wi-Fi primary and guest network (tap to access the Connected Devices menu). Tap to view the name and password for your primary and guest networks. Menu provides access to all menu options Help provides access to info screens and tutorial S Swipe up/down to scroll through options MiFi X PRO 5G USER GUIDE 19 DRAFT Navigation Tips Tap on the arrows to navigate through topics. Use to return to the Home screen. A multiple screen icon right through screens. indicates there are multiple screens on that topic. Swipe left and If there is a scroll bar visible on the right, swipe up or down to scroll. Wi-Fi Settings The Wi-Fi Settings screen allows you to turn Wi-Fi ON/OFF and select primary and guest network settings. NOTE: Wi-Fi settings can be locked from the Admin web UI. If they are locked, you will see an error message and they must be unlocked from the Admin web UI Wi-Fi Settings page. To manage Wi-Fi settings, tap the Wi-Fi icon on the Home screen (or tap Menu > Wi-Fi Settings). Tap Make selections Wi-Fi Use the Wi-Fi ON/OFF slider to turn Wi-Fi ON or OFF. This selection affects primary and guest networks. NOTE: If Wi-Fi is OFF, the only way to connect devices to the MiFi is by tethering with the USB cable or connecting via Ethernet. MiFi X PRO 5G USER GUIDE 20 DRAFT Band Selection Use the default values as they appear or adjust them for your environment. Each network can be accessed over two bands: 2.4 GHz and 5 GHz:
The 2.4 GHz band is supported by all devices with Wi-Fi and should be used by devices that are a few years old or older. This band passes through walls better and propagates over longer distances, so it may have a longer range. The 5 GHz band is best for newer devices. It offers better throughput, reduced interference and faster data speeds, but does not pass through walls as well as the 2.4 GHz band. NOTE: You must assign at least one band for the guest network before it can be turned on. When you make a selection, your MiFi notifies you that it is applying changes and returns to the screen when finished. Tap Help me choose for more information. Wi-Fi Name/Password Use the Wi-Fi Name/Password screens to view information on your primary and guest network and to find your passwords. (You can also access these screens by tapping the icon on the Home screen.) Swipe left to view the Guest Wi-Fi Network screen and left again to view information. To turn on your guest network, assign it at least one band in Wi-Fi Settings > Band Selection. NOTE: You can change or hide the network name and password information shown on these screens using the Admin web UI Wi-Fi pages. MiFi X PRO 5G USER GUIDE 21 DRAFT Wi-Fi Protected Setup (WPS) Enabling Wi-Fi Protected Setup (WPS) allows compatible Wi-Fi devices to easily connect to your MiFi primary or guest network. NOTE: If WPS is off, you can turn it on using the Admin web UI Wi-Fi pages. Tap a network Select a connection option Use WPS Button Press the WPS button on the connecting device. A notification appears when successful. If unsuccessful, tap Restart WPS to try again. Enter PIN If connecting device has a WPS PIN, enter it and tap Enter. MiFi X PRO 5G USER GUIDE 22 DRAFT Connected Devices The Connected Devices screen lists all devices currently connected to your MiFi, along with the network they are using. You can view device details and block or unblock devices from internet access. To manage connected devices, tap the connected devices icon Connected Devices). on the Home screen (or tap Menu >
T Tap Tap a device for more details or to block devices Tap Blocked Devices to unblock devices Connected Devices (Details and Blocking) Tap Block to block Swipe left/right for a different device Tap Confirm to block the device Blocked Devices (Unblocking) Tap Blocked Devices to unblock Tap Unblock. The device is removed from Blocked Devices and added to Connected Devices. Swipe left/right for a different blocked device. MiFi X PRO 5G USER GUIDE 23 DRAFT Data Usage You can view data usage on the Home screen, or tap Menu > Data Usage. Tap Menu Tap Data Usage View estimated usage and plan info NOTE: Data usage estimates may not include roaming. If roaming is on, an informational screen appears. Tap Continue for the Data Usage screen. Settings Use the Settings screen change various MiFi settings or reset your MiFi to the original factory settings. NOTE: Settings can be locked from the Admin web UI. If they are locked, you will receive an error message and they must be unlocked from the Admin web UI (Settings > Preferences > Device Preferences). Tap Menu Tap Settings Set ON/OFF slider or tap a setting Slide desired alerts ON/OFF Set touchscreen language Set touchscreen timeout Select a network MiFi X PRO 5G USER GUIDE 24 DRAFT Set timer for sleep mode Tap Factory Reset to restore all settings to the factory default values. Your MiFi will turn off and then on again and all connected devices will be disconnected. Use the Admin web UI NOTE: Factory Reset can be locked from the Admin web UI. If it is locked, you will receive an error message and it must be unlocked from the Admin web UI (Settings > Preferences > Device Preferences). CAUTION: Factory Reset returns your MiFi to factory settings, including resetting the Wi-Fi name and password. This disconnects all devices. Charge Other Device You can use the USB-C port on your MiFi to charge other devices, like a cell phone or tablet. The Charge Other Device touchscreen provides battery and charging information. NOTE: Do not use the Charge Other Device feature if you want to use the battery for a full day. Tap Menu Swipe up and tap Charge Other Device View charging capability Tap for more info MiFi X PRO 5G USER GUIDE 25 DRAFT Software Updates Software updates are delivered to the MiFi automatically over the mobile network. Use the Software Updates screen to view the current software version, the last check for updates, update history, and to check for a new update. Tap Menu Swipe up and tap Software Update Tap Check History View History Check for Update: Use this button to check for new software updates. NOTE: Software updates are delivered to the MiFi automatically over the network, so this is usually not necessary. Messages You can check messages on your MiFi with the Messages screen. There should not be many messages;
most will be from Verizon. Tap Menu Swipe up and tap Messages View and manage messages MiFi X PRO 5G USER GUIDE 26 DRAFT About You can view detailed information about your MiFi with the About screen. Tap Menu Swipe up and tap About View details about your MiFi The About touchscreen provides the following information:
Model: M3100. SW Version: The version of the software currently installed on your MiFi. Wireless Number: The phone number stored in the SIM card for your MiFi. IMEI: The International Mobile Equipment Identity (IMEI) for this device. This is a 15 digit code used to uniquely identify an individual mobile station. The IMEI does not change when the SIM is changed. Battery Level: The percentage of charge currently on the battery. Internet Status: The current internet status. Technology: The current cellular data connection, for example, 5G. Network: The name of the Mobile Network Operator (MNO). Signal Strength: The strength of the cellular signal, measured in dBm. Higher absolute values indicate a stronger signal, for example: -80 dBm is a stronger signal than -90 dBm. SNR: Signal to Noise Ratio. A measure of the ratio between signal strength and noise level. SNR values are positive, and higher numbers are better. Roaming: Indicates whether roaming is on. APN: The Access Point Name (APN) available from the network, for example: vzwinternet. IP Address: The internet IP address assigned to your MiFi. Help When you see screen provides all the help topics and a tutorial for your MiFi. on a screen, tap it for more information on that topic, or use the Help menu. The Help Tap or Tap Help and then Select a topic View Help topic MiFi X PRO 5G USER GUIDE 27 DRAFT 3 Admin Web UI Overview Admin Password Managing Data Usage Managing Wi-Fi Settings Managing Connected Devices Managing Settings Viewing Info About your MiFi Getting Help MiFi X PRO 5G USER GUIDE 28 DRAFT Overview On a computer or device connected to your MiFi, open any web browser and go to http:/my.MIFI/ or http://192.168.1.1. Home Page The Home page is the local gateway to configuring and managing your MiFi. It displays current data usage and Wi-FI status, lists currently connected devices, and offers links to other pages with option settings and help. Click in the bottom-right corner of a panel to access screens with further information and options. MiFi X PRO 5G USER GUIDE 29 DRAFT Side Menu Each subscreen in the MiFi Admin web user interface (UI) includes a menu on the left, which you can use to return to the Home page or jump to other pages. The current page is indicated by a red bar. Admin Password The Admin password is what you use to sign into the MiFi Admin web UI. Initially, it is the same as the default password for your MiFi primary network. Tap Wi-Fi Name/Password on the Home touchscreen of your MiFi to view the initial default password. NOTE: You can set up separate Wi-Fi passwords both primary and guest networks in Wi-Fi, but these are different from the Admin password, which is for this Web Interface. Important: It is critical that you change the Admin password from the default to keep the device and your network secure. Changing the Admin Password To change the Admin password:
1. Click the down arrow next to Sign Out in the top-right corner of any Web Interface page and select Admin Settings > Change Password. 2. Enter your current Admin password, then click Continue. 3. Enter your current Admin password, then enter a new password and confirm it. 4. Select a security question from the drop-down list and type an answer to question in the Answer field. NOTE: Answers are case-sensitive. 5. Click Save Changes. MiFi X PRO 5G USER GUIDE 30 DRAFT The next time you sign in to the Admin web UI, use the new Admin password. If you cannot remember the password, click Forgot the Admin password. After you correctly answer the security question you set up, the current password is displayed. Hiding the Admin Password on the Touchscreen The Admin password can be viewed on the MiFi touchscreen by tapping Help > Admin Website or Menu > Settings > Advanced Settings. To hide the Admin password:
1. Click the down arrow next to Sign Out in the top-right corner of any Web Interface page and select Change Password. 2. Move the Hide Admin Password on the Screen ON/OFF slider to the right to hide the Admin password on the MiFi touchscreen. The Admin password is no longer visible on the touchscreen. MiFi X PRO 5G USER GUIDE 31 DRAFT Managing Data Usage On the web UI Home page, the Data Usage panel displays graphs of your MiFi data usage for the current billing cycle. To view the Data Usage page, select from the web UI side menu). The Data Usage page appears. from the Home page Data Usage panel (or select Data Usage MiFi X PRO 5G USER GUIDE 32 DRAFT Data Usage Page Use the Data Usage page to view details about your MiFi data usage and billing plan. The data usage graph displays vary according to plan, but generally include:
Estimated percentage of data remaining for the current billing cycle Number of days left in the billing cycle Data limit on your plan Estimated amount of data used in the current billing cycle Estimated amount of data remaining for the current billing cycle Date the billing cycle ends MiFi X PRO 5G USER GUIDE 33 DRAFT Managing Wi-Fi Settings Your MiFi offers primary and guest networks for accessing the Internet over Wi-Fi. Each network can be accessed over two bands: 2.4 GHz and 5 GHz. On the web UI Home page, the Wi-Fi panel shows the current name (SSID) and state of primary and guest networks. Click the eye icon to view the current passwords for each. To manage settings for these networks, select the web UI side menu). The Wi-Fi page includes three tabs:
Settings Primary Network Guest Network MiFi X PRO 5G USER GUIDE from the Home page Wi-Fi panel (or select Wi-Fi from 34 DRAFT Settings Tab You can use the default values as they appear on this tab, or can adjust them for your environment. Wi-Fi Preferences Use the Allow Wi-Fi Devices to Connect ON/OFF slider to turn Wi-Fi on or off. This selection affects primary and guest networks. NOTE: If Wi-Fi is off, the only way to connect devices to the MiFi is by tethering with the USB cable. Use the Allow Wi-Fi setting changes from the touchscreen ON/OFF slider to allow or disallow setting Wi-Fi options on the MiFi touchscreen. This selection affects primary and guest networks. Select Change connection limit to change the maximum number of devices allowed to connect to your MiFi Wi-Fi. Use the slider to select a number and click Save Changes. The maximum number of connected devices is 32. MiFi X PRO 5G USER GUIDE 35 DRAFT Band Selection Each network can be accessed over two bands: 2.4 GHz and 5 GHz:
The 2.4 GHz band is supported by all devices with Wi-Fi and should be used by devices that are a few years old or older. This band passes through walls better and propagates over longer distances, so it may have a longer range. The 5 GHz band is best for newer devices. It offers better throughput, reduced interference and faster data speeds, but does not pass through walls as well as the 2.4 GHz band. NOTE: The guest network must be assigned at least one band before it can be turned on. 2.4 GHz Band Settings This section displays the 802.11 Mode in use when the 2.4 GHz band is active and allows you to select a Channel. NOTE: Leave the Channel set to Automatic unless you need to choose a particular channel for your environment. 5 GHz Band Settings This section displays the 802.11 Mode in use when the 5 GHz band is active and allows you to select a Bandwidth and Channel. Bandwidth: Leave bandwidth at the default setting unless you experience interference with other Wi-Fi devices. If you experience interference, try lowering the setting to reduce the interference. NOTE: Leave the Channel set to Automatic unless you need to choose a particular channel for your environment. Select Save Changes to store new settings. MiFi X PRO 5G USER GUIDE 36 DRAFT Primary Network Tab Use these settings to connect initially to the primary Wi-Fi network or change primary network information. Connected devices must use the Wi-Fi settings shown on this screen. Network Settings NOTE: If you change these settings, existing connected devices may lose their connection. Primary Network Name (SSID): Enter a primary network name (SSID) to set up or change the primary network name. The name can be up to 32 characters long. Security: Select an option for Wi-Fi security:
WPA3/WPA2 Transition is the most secure method of Wi-Fi Protected Access and should be used if possible for WPA2 and WPA3 compliant devices. WPA2 Personal PSK (AES) can be used for WPA2 devices. WPA/WPA2 Mixed Mode can be used if some of your older devices do not support WPA2. None allows others to monitor your Wi-Fi traffic and use your data plan to access the Internet. NOTE: Avoid using this option. MiFi X PRO 5G USER GUIDE 37 DRAFT Password: Enter a Wi-Fi password, or you can use the Generate new password button. Important: It is critical that you change the password from the default and use a different password from your Admin password to keep the device and your network secure. Generate New Password: This button inserts a strong random password in the Password field. You can click the eye icon to view the password. Other Settings Hide primary network name (SSID) on the touchscreen: Check this box to hide the Wi-Fi primary network name on the MiFi touchscreen. If unchecked, the primary network name is visible on the touchscreen. Hide password on touchscreen: Check this box to hide the Wi-Fi primary network password on the MiFi touchscreen. If unchecked, the primary network password is visible on the touchscreen. Broadcast primary network name (SSID): Check this box to display the Wi-Fi primary network in the list of available Wi-Fi networks on your connected devices. If unchecked, this network is not visible to connected devices. WPS: Check this box to use Wi-Fi Protected Setup (WPS) for the primary network. WPS allows compatible devices to connect to a Wi-Fi network without having to manually enter the password. Wi-Fi privacy separation: Check this box to keep each connected device on this network isolated from all other connected devices. This provides additional security if some connected devices are unknown or not completely trusted. NOTE: For normal operation, this should be unchecked. Select Save Changes. MiFi X PRO 5G USER GUIDE 38 DRAFT Guest Network Tab The Wi-Fi guest network allows you to segregate traffic to a separate network rather than share access to your Wi-Fi primary network. Use settings on this tab to set up or change Wi-Fi guest network information. Connected devices must use the Wi-Fi settings shown on this screen to connect to the guest MiFi Wi-Fi network. NOTE: To turn the Wi-Fi guest network on, you must select at least one band for Guest Network under Band Selection on the Wi-Fi Settings tab and then select Save Changes. Network Settings Guest Network Name (SSID): Enter a guest network name (SSID) to set up or change the guest network name. The name can be up to 32 characters long. Security: Select an option for Wi-Fi security:
WPA3/WPA2 Transition is the most secure method of Wi-Fi Protected Access and should be used if possible for WPA2 and WPA3 compliant devices. WPA2 Personal PSK (AES) can be used for WPA2 devices. WPA/WPA2 Mixed Mode can be used if some of your older devices do not support WPA2. MiFi X PRO 5G USER GUIDE 39 DRAFT None allows others to monitor your Wi-Fi traffic and use your data plan to access the Internet. NOTE: Avoid using this option. Password: Enter a Wi-Fi password, or you can use the Generate new password button. Important: It is critical that you change the password from the default and use a different password from your Admin or primary network password to keep the device and your network secure. Generate New Password: This button inserts a strong random password in the Password field. You can click the eye icon to view the password. Other Settings Hide guest network name (SSID) on the touchscreen: Check this box to hide the Wi-Fi guest network name on the MiFi touchscreen. If unchecked, the guest network name is visible on the touchscreen. Hide password on touchscreen: Check this box to hide the Wi-Fi guest network password on the MiFi touchscreen. If unchecked, the guest network password is visible on the touchscreen. Broadcast guest network name (SSID): Check this box to display the Wi-Fi guest network in the list of available Wi-Fi networks on your connected devices. If unchecked, this network is not visible to connected devices. WPS: Check this box to use Wi-Fi Protected Setup (WPS) for the guest network. WPS allows compatible devices to connect to a Wi-Fi network without having to manually enter the password. Wi-Fi privacy separation: Check this box to keep each connected device on this network isolated from all other connected devices. This provides additional security if some connected devices are unknown or not completely trusted. NOTE: For normal operation, this should be unchecked. Select Save Changes. MiFi X PRO 5G USER GUIDE 40 DRAFT Managing Connected Devices On the web UI Home page, the Connected Devices panel lists all devices currently connected to your MiFi, along with the network they are using. To manage connected devices, select Connected Devices from the web UI side menu). from the Home page Connected Devices panel (or select MiFi X PRO 5G USER GUIDE 41 DRAFT Connected Devices Page This page provides details about each device connected to the MiFi and allows you to edit how device names appear in the web UI. You can also block or unblock a device from internet access. Connected Devices This table lists all devices connected to the MiFi:
Device: An icon indicates the connection type (Wi-Fi, USB, or Ethernet) for each device. (You can hover over the icon to read the type of connection.) The name of the connected device is usually the hostname set on the connected device. In rare cases, the hostname may be unavailable. Network: Indicates whether the device is connected to the primary or guest network. Block: Select this box to disconnect a device and prevent it from reconnecting. Select Save Changes. The device is removed from the Connected list and appears in the Blocked list below. NOTE: This option is available for each device connected through Wi-Fi, but is not available for your own device or devices connected via USB. To view details on a device or change the name of the device as it appears in this web UI, click the down arrow icon on the right to expand the device row. The following information appears:
Name: To change how the device name appears in this web UI, enter a different name. NOTE:
This only changes the device name in this Admin web UI. IPv4: The IP address of the connected device. MAC Address: The MAC Address (unique network identifier for this connected device). Link Local: The Link-Local IPv6 address if the connected device supports IPv6. MiFi X PRO 5G USER GUIDE 42 DRAFT Click the up arrow icon to collapse the row. Select Change Wi-Fi connection limit to change the maximum number of devices allowed to connect to your MiFi Wi-Fi. Use the slider to select a number and click Save Changes. The maximum number of connected devices is 32. Blocked This section lists all devices blocked from connecting to the MiFi. NOTE: Since blocked devices are not currently connected, they do not have an IP address. Instead, they are identified by their name and MAC address. To unblock a blocked device, click the Unblock button and select Save Changes. The device is removed from the Blocked list and appears in the Connected Devices list above. MiFi X PRO 5G USER GUIDE 43 DRAFT Managing Settings On the web UI Home page, the Settings panel shows the current Mobile Network, Port Filtering and GPS settings (ON/OFF), and the date and time of the last system update. To change system settings, select web UI side menu). from the Home page Settings panel (or select Settings from the The Settings page includes five tabs:
Preferences Software Update Backup and Restore GPS Advanced MiFi X PRO 5G USER GUIDE 44 DRAFT Preferences Tab This tab allows you to configure options for the MiFi touchscreen, notification settings, and web UI display settings. The Preference tab includes three sub tabs:
Device Preferences Notifications User Preferences Device Preferences Sub Tab Use this page to set options for the MiFi touchscreen. USB mode when connected to a computer: Use the drop-down list to select the type of connection you want for devices connecting to the MiFi USB-C port: USB charging, internet access via USB and Wi-Fi, or internet access via USB only. Prompt on USB connection: Check this box for a prompt to display on the MiFi screen when a device connects via USB. The prompt allows selection of the USB mode of connection. NOTE: A USB mode selection made on the MiFi touchscreen does not change the setting above. The setting above acts as a default, and the choice on the MiFi touchscreen sets the mode for the current USB session only. MiFi X PRO 5G USER GUIDE 45 DRAFT Turn off screen: Use the drop-down list to select how long you want the MiFi to be inactive before the touchscreen turns off. Sleep: Use the drop-down list to select how long you want the MiFi to be inactive before entering sleep mode. Shutdown: Use the drop-down list to select how long you want the MiFi to be inactive before shutting down. Allow settings changes from the touchscreen: Use the ON/OFF slider to allow or disallow configuration of settings on the MiFi touchscreen. NOTE: If ON, settings can be configured on the MiFi touchscreen, including Factory Reset, which resets all settings to factory default settings and disconnects all connected devices. Allow factory reset from the touchscreen: Use the ON/OFF slider to allow or disallow factory reset from the MiFi Reset button and touchscreen (Settings > Factory Reset). If ON, factory reset is allowed from the MiFi Reset button and touchscreen. Factory reset resets all settings to factory default settings and disconnects all connected devices. NOTE: If Allow settings changes from the touchscreen (above) is OFF, Settings > Factory Reset is not available on the touchscreen, even when this slider is ON. Enable Ethernet port: Check this box to enable the Ethernet port. NOTE: The Ethernet port is disabled by default to optimize battery life. Charge Other Device You can charge devices such as your phone or Bluetooth headset from the MiFi by connecting the device's USB cable to the MiFis USB-C port. Current Status: The current status of Charge Other Device:
Charging A device is being charged from the MiFi battery. Available If a device connects to the MiFi USB-C port, it will be charged. Not available (low battery) The MiFi battery is too low to charge a device. Stop charging when devices battery is at: Use the drop-down list to select a battery percentage for the MiFi at which you want to stop charging other devices in order to reserve MiFi battery power. NOTE:
Do not use the Charge Other Device feature if you want to use the battery for a full day. MiFi X PRO 5G USER GUIDE 46 DRAFT Notifications Sub Tab Use this page to set options for notifications on your MiFi. Stealth mode: Check this box to turn off the LED and audio capabilities of your MiFi. NOTE: If checked, other than the startup process, the MiFi touchscreen turns on only when the Power button is pushed. Turn off sign-of-life LED: Check this box to turn off the LED status light. When unchecked, the LED blinks slowly as a sign of life. This option is grayed out if Stealth mode is on. Indicate alerts with screen: Check this box to turn on your MiFi touchscreen when an alert message displays. This setting is enabled by default. Indicate alerts with sound: Check this box to have your MiFi make sounds upon startup, shutdown, and other various events. This setting is enabled by default. This option is grayed out if Stealth mode is on. MiFi X PRO 5G USER GUIDE 47 DRAFT Play sounds for these alerts:
Check the boxes for the events you want to trigger an audio alert:
Low battery Startup/Shutdown Critical low battery Charging device Charge other device USB mode SIM status New message Connected device joins Software update Roaming Wi-Fi off Network selection Service notifications NOTE: This section is grayed out if the Stealth mode setting above is checked, or Indicate alerts with sound is unchecked. MiFi X PRO 5G USER GUIDE 48 DRAFT User Preferences Sub Tab Use this page to change how dates, time, and numbers are displayed in the MiFi Admin web UI. Language: Select a language for the Admin web UI. Date: Select the date format to be used throughout the web UI (mm/dd/yyyy or dd/mm/yyyy). Time: Select the time format to be used throughout the web UI (12 or 24 hour). Distance: Select the distance format to be used for the web UI when marking GPS altitude and accuracy
(Feet or Meters). Number format: Choose the format for decimal numbers displayed in the web UI (using a period or comma as the decimal point). Select your display choices from the drop-down menus and click Save Changes to update settings. MiFi X PRO 5G USER GUIDE 49 DRAFT Software Update Tab Software updates are delivered to the MiFi automatically over the mobile network. This tab displays your current software version, last system update information, software update history, and allows you to check for new software updates. Current Software OS Version: The version number for the Operating System and its components. Modem Software Version: The version of software currently installed for the modem component. App Version: The app version currently installed. PRI Version: The configuration version currently applied to the MiFi. Cute Version: The cute version of the software currently installed on your MiFi. MiFi X PRO 5G USER GUIDE 50 DRAFT Check for Software Update Last check for update: The date and time the MiFi last checked to see if an update was available. Update status: This is area is usually blank. If you check for an update, the result of that check, or the download progress of an update displays. Check for Update: Click this button to manually check for available software updates. If a new software update is available, it is automatically downloaded. Last Software Update This section displays details about the last software update. Software Update History This section displays details of the last updates that have been downloaded and installed to this device. If no updates have been installed, this section displays the current software version. MiFi X PRO 5G USER GUIDE 51 DRAFT Backup and Restore Tab Use this tab to back up current MiFi settings to a file on your computer, restore (upload) a previously-
saved configuration file, reset the router to factory defaults, or restart or turn off your MiFi. Backup Configurations To back up current MiFi settings to a file on your computer, enter your Admin password in the Admin password field. The initial Admin password is the same as the default password for your MiFi primary network. Tap Wi-Fi Name/Password on the Home screen of your MiFi to view the password. If you have changed the Admin password and dont remember it, click the down arrow next to Sign Out in the top-right corner MiFi X PRO 5G USER GUIDE 52 DRAFT of any web UI page and click Change Password, then Forgot Admin password?. Answer the displayed security question. The current Admin password will be displayed. Alternately, you can view the Admin password on the MiFi touchscreen by tapping Help > Admin Website or Menu > Settings > Advanced Settings. NOTE: If you enter an incorrect password five times in a row, you will be locked out of the web UI. To unlock it, restart your MiFi. Click the Download button. The file is automatically downloaded to your Downloads folder. This configuration file contains all settings for your MiFi. NOTE: The backup file cannot be edited or viewed on the downloaded system or on any other device. This file can only be restored for this model of MiFi. Restore Settings CAUTION: Restoring settings (uploading a configuration file) changes ALL of the existing settings to match the configuration file. This may change the current Wi-Fi settings, breaking all existing connections to the MiFi and disconnecting you from the web UI. To restore system settings from a backup settings file, enter your Admin password in the Admin password field. In the Select a file field, click Browse and choose a backup settings file to restore. NOTE: You can only restore a file that was created for this model of MiFi. Click the Restore Now button. Restore to Factory Defaults Restore Factory Defaults: This button resets all settings to their factory default values. CAUTION: This initiates a restart and may change the current Wi-Fi settings, breaking all existing connections to your MiFi and disconnecting you from the web UI. Restart Device Restart: This button turns your MiFi off and on again. Turn off Device Turn Off: This button turns your MiFi off. MiFi X PRO 5G USER GUIDE 53 DRAFT GPS Tab The MiFi incorporates a GPS receiver. The GPS receiver can determine your current location. Use this tab to enable GPS, view current location information, and to enable GPS streaming to devices with the GPS over Wi-Fi feature. GPS Settings Enable GPS: This setting enables or disables the GPS radio on your MiFi. When the ON/OFF slider is ON, the device acquires GPS and makes GPS location data available on this page. A GPS Agreement appears, click Confirm to proceed. When OFF, no GPS data is available. Turn OFF GPS When the Device Restarts: This setting determines when the GPS receiver will turn off, once it is on. When the ON/OFF slider is ON, the GPS receiver turns off when the MiFi is shut down. You will need to turn it on again the next time the GPS receiver is needed. Turn OFF GPS Over Wi-Fi: This setting determines whether location information can be shared with connected devices. When the ON/OFF slider is ON, location information can be shared. Raw GPS data is provided in the form of a National Marine Electronics Association (NMEA) text stream. You can use third-
party applications to utilize or forward the GPS data to a remote server. MiFi X PRO 5G USER GUIDE 54 DRAFT Port Number: The TCP port number used to establish a connection to the MiFi and obtain raw GPS data for the GPS over Wi-Fi feature. Unless there is a good reason to do so, you should not change the port number. Acceptable port values are between 1024 and 65535. Click Save Changes to update settings. GPS Driver For the GPS over Wi-Fi feature, if you want to access the GPS data stream from a virtual COM port instead of the TCP port (above), use the Download Driver button to download and install a GPS driver for your Windows platform. This driver creates a virtual NMEA port, obtains GPS data from the MiFi, and makes this GPS data available to NMEA-aware third-party applications. Current Location Latitude: Latitude for the last location fix. Longitude: Longitude for the last location fix. Altitude: Altitude for the last location fix. Accuracy: A measure of the accuracy of the horizontal position obtained by the GPS receiver. NOTE: You can change the format of measurement (Feet or Meters) in Settings > Preferences > User Preferences. Advanced Tab Advanced settings are intended only for users with advanced technical knowledge. For information about the Advanced Settings page, go to Chapter 4, Advanced Settings on page 68. MiFi X PRO 5G USER GUIDE 55 DRAFT Viewing Info About you MiFi On the web UI Home page, the About panel shows current internet status, the name of the network to which the MiFi is connected, technology, and amount of time connected. To view more detailed information about your MiFi and its use, select panel (or select About from the web UI side menu). from the Home page About The About page includes the following tabs:
Internet Status Internet Sessions Diagnostics Device Info Logs MiFi X PRO 5G USER GUIDE 56 DRAFT Internet Status Tab Use the Internet Status tab to view general internet connection and system information. Status: The current status of the MiFi internet connection. Network Name: The name of the network for the current internet session established. Technology: Indicates the current cellular data connection, for example, 5G. Time Connected: The amount of time that has elapsed since the connection for the current internet session was established. Received: The amount of data received for the current internet session. This counter starts at zero when the connection is established. Transmitted: The amount of data transmitted for the current internet session. This counter starts at zero when the connection is established. MiFi X PRO 5G USER GUIDE 57 DRAFT IPv4 IP Address: The internet IP address assigned to the MiFi. Mask: The network mask associated with the IPv4 address. Gateway: The gateway IP address associated with the IPv4 address. DNS: The Domain Name Server currently used by the MiFi. IPv6 IP Address: The global IPv6 address for the MiFi (blank if IPv6 is turned off or is not supported by the current network connection or operator). DNS: The Domain Name Server currently used by the MiFi. MiFi X PRO 5G USER GUIDE 58 DRAFT Internet Sessions Tab Use the Internet Sessions tab to export and view internet session data. Export Internet Sessions Information Click the Export button to export internet session data. Internet Sessions NOTE: Internet Sessions are presented in date order. Date/Time: The date and time the internet session began. Duration: The total amount of time for the internet session. Received Data: The amount of data received for the internet session. This counter starts at zero when the connection is established. Transmitted Data: The amount of data transmitted for the internet session. This counter starts at zero when the connection is established. Total Data: The total amount of data for the internet session. This is the sum of Received Data and Transmitted Data. MiFi X PRO 5G USER GUIDE 59 DRAFT Roaming Status: The roaming status for the internet session (blank indicates home network). IPv4 Address: The IP address for the session. IPv6 Address: The global IPv6 address for the session (blank if IPv6 is turned off or is not supported by the current network connection or carrier). MiFi X PRO 5G USER GUIDE 60 DRAFT Diagnostics Tab This tab displays detailed information used solely for troubleshooting or technical support. Modem Mobile Number (MDN): The phone number of your MiFi. IMEI: The International Mobile Equipment Identity (IMEI) for your MiFi. This is a 15 digit code used to uniquely identify an individual mobile station. The IMEI does not change when the SIM is changed. IMEISV: A combination of the IMEI and an approval number for this type of device. FW Version: The version of the firmware (software) currently installed on your MiFi. SIM Status: Indicates the status of the SIM card. If the SIM card is missing, or there is some form of SIM error, connection to the mobile network is not possible. ICCID: The unique ID number assigned to the SIM card. This field is blank if there is no SIM card installed, or a SIM error condition exists. MiFi X PRO 5G USER GUIDE 61 DRAFT Network Status: The status of the network: Not available or Available. Band: The band in use for the current connection. Bandwidth: The bandwidth in use for the current connection Network Operator: The name of the Mobile Network Operator (MNO). Signal Strength (RSRP): The strength of the cellular signal, measured in dBm. Higher absolute values indicate a stronger signal, for example: -80 dBm is a stronger signal than -90 dBm. SNR: Signal to Noise Ratio. A measure of the ratio between signal strength and noise level. SNR values are positive, and higher numbers are better. Roaming: Indicates whether roaming is on. MiFi X PRO 5G USER GUIDE 62 DRAFT Device Info Tab Use this tab to view details about your internal WAN connection. General Manufacturer: Inseego. Model: M3100. Software Components Modem Firmware Version: The version of firmware (software) currently installed for the modem component. OS Version: The version number for the Operating System and its components. Wi-Fi Firmware Version: the version of firmware (software) currently installed for the Wi-Fi component. App Version: The app version currently installed. PRI Version: The configuration version currently applied to the MiFi. Cute Version: The cute version of the software currently installed on your MiFi. MiFi X PRO 5G USER GUIDE 63 DRAFT Logs Tab Use this tab to view log information for troubleshooting. Log Settings Turn On Logging: Check this box to turn on logs as needed. Automatically Clear Logs: Use the drop-down list to select when you want system log data deleted. NOTE: If the log is full, the oldest data is deleted regardless of this setting. Click Save Changes to enact changes. If logs are turned on, the following are visible:
Mobile Network Log: This tab displays the log data of connections to the mobile network. System Log: This tab displays the log data of events other than mobile data connections that occurred on this device. Refresh: Updates the displayed log data. Clear log: Deletes all existing log data. This makes new data easier to read. Export Log: Allows you to download log data. MiFi X PRO 5G USER GUIDE 64 DRAFT Getting Help On the web UI Home page, the Help panel provides links to introductory help and support. To view more detailed help information, select the web UI side menu). from the Home page Help panel (or select Help from The Help page includes two tabs:
Help Online Support MiFi X PRO 5G USER GUIDE 65 DRAFT Help Tab This page provides links to help topics for every page of the Admin web UI and general topics useful for getting started with your MiFi. Online Support Tab Use the Online Support tab for useful links and support information. MiFi X PRO 5G USER GUIDE 66 DRAFT 4 Advanced Settings Overview Using Advanced Settings MiFi X PRO 5G USER GUIDE 67 DRAFT Overview The Advanced Settings pages on the MiFi Admin web UI are intended for users with technical expertise in the area of telecommunication and networking. WARNING! Changing the Advanced settings may be harmful to the stability, performance, and security of the MiFi. Using Advanced Settings When you select the Advanced tab on the Settings page, a warning message appears. If you click Continue, the Network tab of the Advanced Settings page appears. The Advanced Settings page includes nine tabs:
Cellular Manual DNS SIM Firewall MAC Filter LAN Port Filtering Port Forwarding VPN MiFi X PRO 5G USER GUIDE 68 DRAFT Cellular Tab In most configurations, the MiFi is used with a dynamic IP and SIM and the Access Point Name (APN) is available from the network, for example: vzwinternet. However, if you are on a private network, you may need to set the APN on this tab for the network to communicate with the MiFi, for example:
we01.vzwstatic. Cellular Network Technology Allow device to connect to the mobile network while roaming: Use the ON/OFF slider when necessary to turn international and domestic roaming on or off as needed. Additional data charges may apply when roaming. Network Technology: By default, your MiFi is set to utilize both LTE and 5G technology. You can use the drop-down to select LTE/UMTS. Enable automatic network selection: When the ON/OFF slider is ON, your MiFi automatically selects the best LTE/UMTS available network and you cannot use the Select Network Manually button. Select Network Manually: You may wish to use this option if multiple networks are available and you have a preference. NOTE: This option is available only if Enable automatic network selection is off. Click the button to scan for available networks, then choose the preferred network. APN Settings APN: Enter the APN for your private network. CAUTION: Changing the APN may cause a loss of data connectivity and disconnect you from the web UI. Click Save Changes. The MiFi will reboot for changes to take effect. MiFi X PRO 5G USER GUIDE 69 DRAFT Manual DNS Tab The MiFi automatically selects a Domain Name Server (DNS). This tab allows you to manually assign up to two DNS IP addresses. Manual DNS Turn on manual DNS: Check this box to manually select a DNS. DNS 1 IP address: Enter the IP address for the primary DNS. This address is required to use the Manual DNS feature. DNS 2 IP address: Enter the IP address for the secondary (backup) DNS. This address is optional and may be left blank if desired. Click Save Changes. MiFi X PRO 5G USER GUIDE 70 DRAFT SIM Tab The SIM card in your MiFi can be locked using a PIN. If the SIM card is locked, you must enter the PIN before connecting to the mobile network. Once entered, the PIN is remembered until the next shutdown. You may also need to provide the existing PIN to change a SIM. The default PIN is available from your service provider. Use this page to unlock your SIM or enter a SIM PIN. SIM Settings SIM PIN Lock: Indicates whether the PIN lock feature is in use. If On, the PIN lock has been turned on, and the SIM PIN must be entered to connect to the mobile network. If Off, the PIN lock feature is not turned on and the SIM PIN is not required. SIM Status: The current status of the SIM card. Possible states include:
Ready No SIM PIN is needed. PIN Locked - SIM PIN must be entered before you can use the mobile network. PUK Locked - PUK (personal unblocking key) for the SIM must be entered in order to continue. The PUK can be obtained from your service provider. Unlocked - SIM PIN was needed, but has already been entered. No SIM - No SIM is detected. Check that the SIM is inserted correctly. SIM Error - SIM is detected, but is not responding as expected and cannot be used. MiFi X PRO 5G USER GUIDE 71 DRAFT Desired Actions: The actions available depend on the SIM status. Possible operations include:
PIN Lock - If the SIM is currently PIN locked, you are prompted to enter the PIN. NOTE: If an incorrect PIN is entered too many times, the SIM becomes PUK locked. A counter indicates how many incorrect entries will cause PUK lock. Once PUK locked, the PUK must be obtained from your service provider. PUK Lock - If the SIM is currently PUK locked, the only operation possible is to enter the PUK. NOTE: If an incorrect PUK is entered too many times, the SIM becomes permanently unusable. You will need to obtain a new SIM. A counter indicates how many entry attempts remain. Turn on PIN Lock - Sets the SIM so that entry of a PIN is required upon startup to connect to the mobile network. To perform this operation, you must enter the current PIN. Turn off PIN Lock - Turns off a PIN lock that was previously turned on so that entry of a PIN is no longer required to connect to the mobile network. To perform this operation, you must enter the current PIN. Current PIN: Enter the current PIN. NOTE: For a Verizon Wireless SIM, the new PIN must be 4, 6 or 8 digits. The default SIM PIN is available from your service provider. Click Save Changes. MiFi X PRO 5G USER GUIDE 72 DRAFT Firewall Tab The MiFi firewall determines which internet traffic is allowed to pass between the MiFi and connected devices and protects your connected devices from malicious incoming traffic from the internet. The firewall cannot be turned off. Use the Firewall tab to adjust the general security level of the firewall, designate a specific device to receive all traffic, and set up specific firewall rules. VPN Passthrough To use the VPN Passthrough, ensure the ON/OFF slider is ON. This allows you to establish a VPN tunnel while using your MiFi. IPv6 Transparent Mode To use IPv6 Transparent Mode, move the ON/OFF slider to ON. This allows connected devices to be accessible from the internet. DMZ DMZ allows the connected device specified as the DMZ IP address (Destination IP address) to receive all traffic that would otherwise be blocked by the firewall. NOTE: Allowing DMZ may assist some troublesome network applications to function properly, but the DMZ device should have its own firewall to protect itself against malicious traffic. Enable DMZ: Check this box to allow DMZ. Destination IP address: Enter the IP address of the connected device you wish to become the DMZ device (the DMZ destination). NOTE: You can check the IP address of each connected device on the Connected Devices screen. Click Save Changes. MiFi X PRO 5G USER GUIDE 73 DRAFT Mac Filter Tab The MAC filter allows only selected devices to access the MiFi primary Wi-Fi network. By default, MAC filter is turned OFF. Use this tab to turn the MAC Filter ON and specify device access. NOTE: The MAC filter has no effect on devices connected to the guest Wi-Fi network. MAC Filter Configuration To use the MAC filter, select the device(s) from the device list that you want to be allowed to connect to the primary network and move the ON/OFF slider to ON. Click Save Changes. CAUTION: Turning on MAC filtering immediately disconnects all devices that are not included in the filter from the primary network. MiFi X PRO 5G USER GUIDE 74 DRAFT Device List This list includes all devices currently connected to the MiFi. Add New Device: Use this button to add a device to the device list, then enter the device name, MAC address, choose whether to select the MAC Address Filter checkbox, and click Save Changes. To delete a device from the list, select its Delete checkbox and click Save Changes. To discard any unsaved changes and refresh the list, click Refresh List and Confirm. Notes on Blocking Devices There are two ways to block devices from connecting to the MiFi:
Temporarily block a device from connecting to the MiFi via the primary and guest networks and via USB or Ethernet. To use this method, go to the Connected Devices page and click the Block button next to the device. Permanently block a device from connecting to your MiFi primary network only. Use the MAC Filter. When blocking devices, the following information applies:
Devices blocked with Connected Devices > Block are blocked from the Wi-Fi network, even if the MAC Filter is ON and the device is enabled for the MAC Filter. If the MAC Filter is ON, and a device is blocked with Connected Devices > Block, and is not enabled for the MAC Filter, then it will not be able to connect. Both the MAC Filter and the Block prevent connection. If the MAC Filter is ON, and a device is enabled for the MAC Filter, then the device will be able to connect. However, it can still be blocked using Connected Devices > Block or by disabling the MAC Filter. MiFi X PRO 5G USER GUIDE 75 DRAFT LAN Tab This tab provides settings and information about the MiFi local area network (LAN). The LAN consists of the MiFi and all Wi-Fi and USB and Ethernet connected devices. IP Passthrough IP Passthrough (IPPT) enables the first device detected on the specified interface to obtain the IP address assigned by the mobile network. IPPT allows you to enable a one-to-one connection to a host routing system. NOTE: When IP Passthrough is on, only one device on the selected interface has internet access. Devices on other interfaces function normally. MiFi X PRO 5G USER GUIDE 76 DRAFT The following capabilities are set through the host routing system and web UI settings are not available:
Primary and Guest Wi-Fi Networks Port Forwarding Port Filtering DMZ (Firewall) When IP Passthrough is enabled, the device must restart. Normally, this means a new internet IP address will be assigned to the device after the restart Turn on IP Passthrough: Check the box to enable IP Passthrough. IPPT Interface: Select the interface used by the network device you wish to become the IP Passthrough device. Hostname: When enabling IPPT on the USB interface, enter the hostname of the device connected for IP Passthrough. This is the only USB-connected device that can obtain the IP address assigned to the mobile network. You can view the hostname on the Home or Connected Devices page. MAC Address: When enabling IPPT on the Ethernet interface, enter the MAC address of the device connected for IP Passthrough. This is the only Ethernet-connected device that can obtain the IP address assigned to the mobile network. IPv4 IP Address: The IP address for your MiFi, as seen from the local network. Normally, you can use the default value. Subnet Mask: The subnet mask network setting for the MiFi. The default value 255.255.255.0 is standard for small (class "C") networks. If you change the LAN IP Address, make sure to use the correct Subnet Mask for the IP address range of the LAN IP address. MAC Address: (read-only) The Media Access Controller (MAC) Address for the Wi-Fi interface on your MiFi. The MAC address is a unique network identifier assigned when a network device is manufactured. Turn on DHCP Server: This checkbox turns the DHCP Server feature on or off. This should be left checked. The DHCP server allocates an IP address to each connected device. NOTE: If the DHCP Server is turned off, each connected device must be assigned a fixed IP address. DHCP Lease Time: The number of minutes in which connected devices must renew the IP address assigned to them by the DHCP server. Normally, this can be left at the default value, but if you have special requirements, you can change this value. Start DHCP Address Range at: The start of the IP address range used by the DHCP server. If the IP is set on the client device, use an IP address outside of this DHCP range; if the IP address is set using an IP reservation, it will usually be inside this range. NOTE: Only expert users should change this setting. MiFi X PRO 5G USER GUIDE 77 DRAFT End DHCP Address Range at: The end of the IP address range used by the DHCP server. If the IP is set on the client device, use an IP address outside of this DHCP range; if the IP address is set using an IP reservation, it will usually be inside this range. NOTE: Only expert users should change this setting. Reserved IP Addresses: Use this button to set up reserved IP addresses. Reserved IP addresses ensure that a connected device will always be allocated the same IP Address. IPv6 Turn on IPv6: Check this box if any of your connected devices support IPv6. This enables IPv6 connected devices to make IPv6 connections to the internet. Link-Local Address: The Link-Local IPv6 address if the connected device supports IPv6. Click Save Changes to activate and save new settings. MiFi X PRO 5G USER GUIDE 78 DRAFT Port Filtering Tab Port Filtering allows you to block outgoing internet connections and permit only selected applications to access the internet. Traffic is identified by port numbers. Some applications are pre-defined. You can define additional applications if you know the details of the traffic used and generated by the applications. NOTE: You can also view the current Port Filtering setting (ON/OFF) in the Settings panel on the web UI Home page. Port Filtering Configuration Port Filtering: To turn on port filtering, move the ON/OFF slider to ON. To turn off port filtering, so that any application can connect to the internet, move the slider to OFF. MiFi X PRO 5G USER GUIDE 79 DRAFT Applications Select the applications you want to be able to access the internet and click Save Changes. The following table provides port numbers and protocol information for each port filtering application listed. Application Name Port TCP*
STCP*
UDP*
Email POP3 POP3S IMAP IMAPS SMTP SecureSMTP FTP control (command) FTP data transfer HTTP HTTPS Telnet 110 995 143 993 25 465 21 20 80 443 23 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No No No No Yes Yes Yes Yes No Assigned Yes Assigned Assigned Assigned No Assigned Assigned Assigned Assigned Assigned
* Yes indicates the protocol is standardized for the port number. No indicates the protocol is standardized for the port number. Assigned indicates the port number is assigned by IANA (Internet Assigned Numbers Authority) for protocol use, but may not be standardized. MiFi X PRO 5G USER GUIDE 80 DRAFT Custom Applications You can define up to ten custom applications. Add Custom Application: Use this button to add a new row to the custom application list. On: Check this box if you want the new application to be able to access the internet. App Name: Enter a name for the custom application. Start Port: Enter the beginning of the range of port numbers used by outgoing traffic for the custom application being added. End Port: Enter the end of the range of port numbers used by the application. NOTE: If the application uses a single port instead of a range, type the same value for both the Start Port and the End Port. Protocol: Select the protocol used by the port range from the drop-down list (TCP, UDP, or both). Delete: Check this box to delete a custom application. NOTE: Click on the Port Filtering tab again to remove deleted custom applications from view on the screen. Click Save Changes to save any changes made to the custom applications. MiFi X PRO 5G USER GUIDE 81 DRAFT Port Forwarding Tab Port Forwarding allows incoming traffic from the internet to be forwarded to a particular device connected to your Wi-Fi network. Normally, the built-in firewall blocks incoming traffic from the internet. Port forwarding allows internet users to access any server you are running on your computer, such as a Web, FTP, or Email server. For some online games, port forwarding must be used in order for the games to function correctly. Important: Port forwarding creates a security risk and should not be turned on unless it is required. Some mobile networks provide you with an IP address on their own network rather than an internet IP address. In this case, Port Forwarding cannot be used, because internet users cannot reach your IP address. MiFi X PRO 5G USER GUIDE 82 DRAFT Port Forwarding Configuration Port forwarding: To turn on port forwarding, move the ON/OFF slider to ON. To turn off port forwarding, so that no inbound traffic is forwarded to a LAN client, move the slider to OFF. Check the box next to each Port Forwarding application that you want to allow. To forward all inbound WAN traffic on a specific port to a single LAN client, enter the IP address of the target device in the Application IP address field for the application. Click Save Changes. The following table provides port numbers and protocol information for each port forwarding application listed. Application Name Port TCP*
STCP*
UDP*
DNS FTP control (command) FTP data transfer HTTP HTTPS NNTP POP3 POP3S SMTP SecureSMTP SNMP Telnet TFTP 53 21 20 80 443 119 110 995 25 465 161 23 69 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes Yes No No No No No Assigned No Yes Assigned Assigned Assigned Assigned Assigned Assigned Yes Assigned No Yes Yes No Assigned Assigned No Yes
* Yes indicates the protocol is standardized for the port number. No indicates the protocol is standardized for the port number. Assigned indicates the port number is assigned by IANA (Internet Assigned Numbers Authority) for protocol use, but may not be standardized. MiFi X PRO 5G USER GUIDE 83 DRAFT Custom Applications You can add up to ten custom applications. Once defined, these applications can be turned on and off the same way as pre-defined applications. Add Custom Application: Use this button to add a new row to the custom applications list. On: Check this box if you want the application to be able to access the internet (enabling port forwarding). App Name: Enter a name for the custom application. IP Address: If you want to limit service for the application to a single connected device, enter the IP address of the target device. To find the IP address of a device, go to the Connected Devices page. NOTE: To ensure the device you are forwarding to does not have a different IP address after a reboot, either statically assign the IP address on the client device, or set up a DHCP reservation. Port Type: Select Range or Translate from the drop-down list. Port Numbers: Use the From and To fields to specify the range of port numbers to be forwarded. NOTE: If the application uses a single port instead of a range, type the same value in both the From and To fields. For translate ports, use the Ext. and Int. to specify ports. NOTE: Forwarding takes inbound traffic on a port to the same port on a client device. Use translate ports to send traffic to a different port on the client device. For example, instead of having inbound traffic on port 1234 forward to port 1234 of the client device, you can have it forward to port 5678. Protocol: Select the protocol used by the port range from the drop-down list (TCP, UDP, or both). Delete: Check this box to delete a custom application. NOTE: Click on the Port Forwarding tab again to remove deleted custom applications from view on the screen. Click Save Changes to save any changes made to the custom applications. MiFi X PRO 5G USER GUIDE 84 DRAFT VPN Tab Use this page to establish a tunnel connection to an OpenVPN server and route all traffic on connected devices through the tunnel. OpenVPN Settings This section is visible once you have configured your MiFi for OpenVPN using the Configure OpenVPN Settings button. Connection status: The status of the VPN connection. Connection time: The amount of time the VPN connection has been established. Connect: Connects to the VPN server. View log: Displays the VPN connection log. VPN Settings To configure a VPN connection, click Configure Open VPN Settings. MiFi X PRO 5G USER GUIDE 85 DRAFT Open VPN Configuration Files: Drag and drop the OpenVPN configuration files from your OpenVPN provider in the file upload area. Username: Enter your OpenVPN connection username here. Password: Enter your OpenVPN connection password here. Auto-connect VPN: When the Auto-connect VPN ON/OFF slider is ON, the VPN tunnel will automatically be established whenever an internet connection is made. When OFF, the VPN connection must be established manually. Clear All VPN Settings: This button deletes all VPN files, logs, and resets all VPN settings. Click Save Changes and Connect to save your configurations and connect to the VPN server. MiFi X PRO 5G USER GUIDE 86 DRAFT 5 Troubleshooting and Support Overview Common Problems and Solutions Technical Support MiFi X PRO 5G USER GUIDE 87 DRAFT Overview The MiFi is a highly reliable product. Most problems are caused by one of these issues:
System resources required by the MiFi are being used by other devices. Network coverage is unavailable due to coverage area, an account problem, or a network problem. First Troubleshooting Steps Make sure you are using the MiFi in the correct geographic region. Ensure that your wireless coverage extends to your current location. Ensure you have an active data plan. IMPORTANT: Before contacting support, be sure to restart both your connected device and your MiFi, and ensure that your SIM card is inserted correctly. Common Problems and Solutions The solutions in this section can help solve many common problems encountered while using the MiFi. My MiFi powered off without pressing the Power button This may occur under any of the following circumstances:
Pressing the Reset button or Restore Factory Settings on the touchscreen or Admin web UI MiFi automatically restarting after configuration changes Switching profiles Restoring the configuration settings Battery depletion To restore power, follow these steps:
1. Manually press and hold the MiFi Power button for three seconds to turn it back on. 2. If the battery is depleted, charge the MiFi with the wall charger. MiFi X PRO 5G USER GUIDE 88 DRAFT No service is available Reorient your device. If you are inside a building or near a structure that may be blocking the signal, change the position or location of the device. For example, try moving your device close to a window. You are outside your coverage area, or there may be a problem with your account. Check with your network operator. My MiFi has no power/touchscreen doesnt display when I press the Power button Make sure the battery is properly seated in the device. Check that the battery is fully charged. I forgot my Wi-Fi password Tap Wi-Fi Name/Password to see your Wi-Fi name (SSID) and Wi-Fi password. I forgot my MiFi Admin web UI password Your initial MiFi Admin web UI password is the same as your Wi-Fi password. If you have changed your Admin password, click the down arrow next to Sign Out in the top-
right corner of any web UI page and click Change Password, then Forgot Admin password?. Answer the displayed security question. The current Admin password will be displayed. Alternately, you can view the Admin password on the MiFi touchscreen by tapping Help >
Admin Website or Menu > Settings > Advanced Settings. I cannot connect a device to my MiFi On your MiFi: Make sure the Network Signal Strength indicator the type of network is displayed on the Home screen (for example, 5G). displays at least one bar and that On the device you want to connect: Make sure Wi-Fi is turned on. The MiFi will broadcast its own wireless network and name. Open the list of available Wi-Fi networks. Select the MiFi primary or guest network and enter the password. NOTE: You can find the primary network name and password by tapping Wi-Fi Name/Password on your MiFi swipe left to see the guest network name and password. Once connected to the internet, the MiFi Home screen displays the connected device. MiFi X PRO 5G USER GUIDE 89 DRAFT I see other networks, but not the network name for my MiFi The default multi-mode settings on your MiFi work for most Wi-Fi clients, however, some older devices require that you set one of the Wi-Fi bands to support older BGN standards:
1. Access the MiFi Admin web UI. Tether your device to the MiFi with the USB-C cable. On the MiFi touchscreen, select Access Internet (USB & Wi-Fi) and click OK. Open any web browser and go to http:/my.MIFI/ or http://192.168.1.1. NOTE: If you have another device that can connect to your MiFi, you can use it to access the Admin web UI. 2. Navigate to Wi-Fi > Settings. Under 2.4 GHz Band Settings, use the drop-down to change the 802.11 mode to 802.11 bgn. NOTE: This allows older devices to connect on the 2.4 GHz band, but leaves the 5 GHz band in multi-mode to allow newer devices the fastest available connection. 3. Click Save Changes. Your MiFi will reboot and the network name should be visible on all devices. I see the network name, but cannot connect a device to my MiFi Tap Wi-Fi Name/Password on the MiFi Home screen to make sure you are using the correct Wi-Fi password. Swipe left to view the guest network credentials if you are connecting to the guest network. The default network security settings on your MiFi work for most Wi-Fi clients, however, some older devices may not have access. If you are entering the correct password and still unable to connect, change the network security setting to WPA/WPA2 Mixed Mode:
1. Access the MiFi Admin web UI by tethering the device to the MiFi with the USB-C cable. On the MiFi touchscreen, select Access Internet (USB & Wi-Fi) and click OK. Open any web browser and go to http:/my.MIFI/ or http://192.168.1.1. NOTE: If you have another device that can connect to your MiFi, you can use it to access the Admin web UI. 2. Navigate to Wi-Fi > Primary Network. In the Security drop-down, select WPA/WPA2 Mixed Mode. 3. Click Save Changes and Confirm. Your MiFi will reboot and all devices should be able to connect. I want to see how many devices are connected On the MiFi touchscreen: Look below the Connected Devices icon number of connected devices. Tap the icon for details on the connected devices. on the Home screen for the On the MiFi Admin web UI: The Connected Devices panel on the Home page lists the number of connected devices to the right of Connected Devices. Click for details on connected devices. in the bottom-right corner of the panel MiFi X PRO 5G USER GUIDE 90 DRAFT I want to see the firmware (software) version installed on my MiFi NOTE: Software updates are delivered to the MiFi automatically over the mobile network. On the MiFi touchscreen: Tap Menu and then swipe up and tap Software Update. On the MiFi Admin web UI: Click Software Updates tab. in the bottom-right corner of the Settings panel and select the I want to see the phone number for my MiFi On the MiFi touchscreen: Tap Menu and then swipe up and tap About. Your MiFi phone number is listed as Wireless Number. On the MiFi Admin web UI: Click Diagnostics tab. Your MiFi phone number is listed as Mobile number (MDN). in the bottom-right corner of the About panel and select the I want to see the battery level of my MiFi On the MiFi touchscreen: You can view the battery icon and percentage the Home screen. on the top right of On the MiFi Admin web UI: You can view the battery icon and percentage on the top right of the Home page. I want to turn my MiFi off Press and hold the Power button on the MiFi for three seconds until you see the Power Off screen. Then select Shutdown and tap OK. I want to know if my MiFi is still on when the touchscreen is dark The when the MiFi is on, the LED status light on the blinks slowly as a sign of life. You can press and release the Power button to wake up the touchscreen. MiFi X PRO 5G USER GUIDE 91 DRAFT Technical Support IMPORTANT: Before contacting Support, be sure to restart both your computer and your MiFi, and ensure that your SIM card is inserted correctly. Contact your service provider for assistance. My Verizon mobile app Manage your account, track your usage, edit account information, pay your bill and more. Get help using your MiFi From your computer or any connected device, visit www.verizonwireless.com/support. Customer service Call 800.922.0204 Twitter @VZWSupport More information To access a User Guide, go to verizonwireless.com/support and find your device. Or, from the MiFi Admin web UI, select Help > Online Support > Device Support Page & User Guide. MiFi X PRO 5G USER GUIDE 92 DRAFT 6 Product Specifications and Regulatory Information Product Certifications and Suppliers Declarations of Conformity Product Specifications Regulatory Information Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal MiFi X PRO 5G USER GUIDE 93 DRAFT Product Specifications Device Name:
Model:
Regulatory:
Dimensions:
Weight:
MiFi X PRO 5G M3000A FCC, ISED 5.9 x 2.91 x 0.74 (150mm x 74mm x 18.9mm) 8.5 oz (241 g) Operating Temperature:
-10C to 40C (14 to 104F) Ports:
SIM:
Chipset:
Display:
Languages:
Environmental USB-C Port charging, tethering, charging of other external devices 1 Gbps RJ45 Ethernet port - tethering Pre-installed 5G 4FF Nano SIM Qualcomm Snapdragon SDX65 2.4 (60.96mm) Touchscreen Power Indicator LED English Spanish Operating Temperature:
-10C to 40C (14 to 104F) Storage Temperature:
-30 C to 70 C (-22 F to 158 F) Battery Charging Temperature:
0 C to 40 C (32 F to 104 F) Relative Humidity:
Drop:
Electrostatic Discharge:
Vibration Stability:
The device shall be fully operational up to a maximum of 93% relative humidity (non-condensing). The device accessories (battery and charger) shall withstand drop from 1.5m onto hard surface (stone, concrete, metal) without mechanical, electrical, or functional damage, except for slight scratches or mars. The housing will withstand drop from 1.25m onto hard surface stone, concrete, metal) without mechanical, electrical, or functional damage, except for slight scratches or mars. The device shall be able to withstand the following ESD: 8kV contact /
15kV air discharge. The device shall be able to withstand the following vibration profile: 10-
2000Hz, 1.5G acceleration, 3 axes. MiFi X PRO 5G USER GUIDE 94 DRAFT Power Charging:
18W Qualcomm Quick Charge 3.0 charger USB 3.1 Gen 1, type A to C cable Time for Full Charge:
3 hours (when not in use) Battery:
Battery Life:
5050 mAh Li-Ion battery (Included) All day Network Connectivity*
5G sub-6 and mmW LTE Cat 22 3G HSPA+/UMTS 2x2 MIMO mmWave 4x4 MIMO sub-6 GHz 4x4 MIMO LTE Bands Supported 5G sub-6: n2, n5, n48, n66, n77, n78 5G mmW: n257, n260, n261 LTE Cat 22: B1, B2, B3, B4, B5, B7, B12, B13, B17, B20, B28, B46, B48, B66 3G HSPA+/UMTS: 1, 2, 4, 5, 8 Wi-Fi Wi-Fi 6: 802.11 a/ac/b/g/n/ax (2.4GHz/5.0GHz) 2x2 SU-MIMO Supports up to 33 Wi-Fi enabled devices Real simultaneous dual-band Wi-Fi Primary and guest Wi-Fi networks
* Data plan required. Coverage subject to network availability. MiFi X PRO 5G USER GUIDE 95 DRAFT Software Systems Supported:
Security Windows 10 or higher Mac OS X 10.10 or higher Linux Ubuntu 14.04 or Higher Chrome OSTM v79 or higher Admin security, AES 128 encryption, security hardened web interface, password hash, session timeout, Wi-Fi on/off control, incorrect password lockout, Wi-Fi security, Wi-Fi security (WPA/WPA2/WPA3), Wi-Fi protected setup (WPS 2.0), Wi-Fi privacy separation, MAC address filtering, NAT firewall, port forwarding, port filtering, 3rd party penetration testing, Anti-CSRF, VPN passthrough, OpenVPN Warranty and Services Industry leading warranty Inseego Care Support and Advanced Replacement options available MiFi provisioning available to apply custom templates and verify device activation prior to shipment MiFi X PRO 5G USER GUIDE 96 DRAFT Regulatory Information Federal Communications Commission Notice (FCC United States) FCC ID: PKRISGM3000A Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates radio frequency energy and is designed for use in accordance with the manufacturers user manual. However, there is no guarantee that interference will not occur in any particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures. Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is Increase the separation between the equipment and the receiver. connected. Consult the dealer or an experienced radio/television technician for help. This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions. This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THIS DEVICE IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT INSEEGO CORP TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE. FCC CAUTION: Any changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Inseego Corp. may void your authority to operate the equipment. NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by INSEEGO CORP. MiFi X PRO 5G USER GUIDE 97 DRAFT Innovation, Science and Economic Development Notice (ISED Canada) IC: 3229A-M3000A ISED RSS-Gen Notice This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas license-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:
1. Lappareil ne doit pas produire de brouillage. 2. Lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. The device for operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Les dispositifs fonctionnant dans la bande de 5 150 5 250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. ISED Canada ICES-003 Compliance CAN ICES-3 (B)/NMB-3(B) FCC and ISED RF Exposure Guidance Statement In order to comply with FCC RF Exposure requirements, this device must be installed to provide at least 10 mm separation from the human body at all times. Afin de se conformer aux exigences d'exposition RF FCC / ISED, cet appareil doit tre install pour fournir au moins 10 mm de sparation du corps humain en tout temps. Product Certifications and Suppliers Declarations of Conformity Product Certifications and Suppliers Declarations of Conformity documentation may be consulted at Inseego Corp., 9710 Scranton Road Suite 200, San Diego CA 92121, USA. https://www.inseego.com/support/. MiFi X PRO 5G USER GUIDE 98 DRAFT Wireless Communications IMPORTANT: Due to the transmission and reception properties of wireless communications, data occasionally can be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path. Although data loss is rare, the environment where you operate the modem might adversely affect communications. Variations in radio signal strength are referred to as fading. Fading is caused by several different factors including signal reflection, the ionosphere, and interference from other radio channels. Inseego Corp. or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the M3100 device, or failure of the M3100 device to transmit or receive such data. Limited Warranty and Liability Inseego Corp. warrants for the 12-month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement, at Inseegos option, of defective or non-conforming materials, parts or components. The foregoing warranties do not extend to (I) non-conformities, defects or errors in the Products due to accident, abuse, misuse or negligent use of the Products or use in other than a normal and customary manner, environmental conditions not conforming to Inseegos specification, of failure to follow prescribed installation, operating and maintenance procedures, (II) defects, errors or nonconformities in the Product due to modifications, alterations, additions or changes not made in accordance with Inseegos specifications or authorized by Inseego, (III) normal wear and tear, (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from Inseego, (VII) products designated by Inseego as beta site test samples, experimental, developmental, reproduction, sample, incomplete or out of specification Products, or (VIII) returned products if the original identification marks have been removed or altered. Safety Hazards Do not operate the 5G MiFi X PRO 5G UW in an environment that might be susceptible to radio interference resulting in danger, specifically:
Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger. MiFi X PRO 5G USER GUIDE 99 DRAFT Where explosive atmospheres might be present Do not operate your device in any area where a potentially explosive atmosphere might exist. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Be aware and comply with all signs and instructions. Users are advised not to operate the device while at a refueling point or service station. Users are reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential locations can include gas stations, below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Near medical and life support equipment Do not operate your device in any area where medical equipment, life support equipment, or near any equipment that might be susceptible to any form of radio interference. In such areas, the host communications device must be turned off. The device can transmit signals that could interfere with this equipment. On an aircraft, either on the ground or airborne In addition to FAA requirements, many airline regulations state that you must suspend wireless operations before boarding an airplane. Please ensure that the modem is turned off prior to boarding aircraft in order to comply with these regulations. The modem can transmit signals that could interfere with various onboard systems and controls. While operating a vehicle The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some countries, operating such communications devices while in control of a vehicle is an offense. Electrostatic Discharge (ESD) Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device. If the software is not operational after an ESD occurrence, then restart your computer. Proper Battery Use and Disposal IMPORTANT: In the event of a battery leak:
- Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice.
- Seek medical advice immediately if a battery has been swallowed. MiFi X PRO 5G USER GUIDE 100 DRAFT
- Communicate the appropriate steps to be taken if a hazard occurs. Due to the transmission and reception properties of wireless communications, data occasionally can be lost or delayed. Please review the following guidelines for safe and responsible battery use:
Do not disassemble or open, crush, bend or deform, puncture, or shred. Do not modify or remanufacture, attempt to insert a foreign object into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard. Only use the battery for the system for which it was specified. Only use the battery with a charging system that has been qualified with the system per IEEE 1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Do not short circuit a battery or allow a metallic or conductive object to contact the battery terminals. Replace the battery only with another battery that has been qualified with the system per IEEE 1725. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard. Promptly dispose of used batteries in accordance with local regulations. Battery usage by children should be supervised. Avoid dropping the MiFi or battery. If the MiFi or the battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. Improper battery use may result in a fire, explosion, or other hazard. MiFi X PRO 5G USER GUIDE 101 DRAFT 7 Glossary MiFi X PRO 5G USER GUIDE 102 DRAFT Glossary 4G LTE Fourth Generation Long Term Evolution. LTE is a standard for wireless data communications technology and an evolution of the GSM/UMTS standards. The goal of LTE is to increase the capacity and speed of wireless data networks using new DSP (digital signal processing) techniques and modulations that were developed around the turn of the millennium. A further goal is the redesign and simplification of the network architecture to an IP-based system with significantly reduced transfer latency compared to the 3G architecture. The LTE wireless interface is incompatible with 2G and 3G networks, so that it must be operated on a separate wireless spectrum 5GFifth Generation. The successor to 4GLTE technology, offering greater bandwidth and higher download speeds. In addition to serving cellular networks, 5G networks can be used as internet service providers, competing with other ISPs. 5G also opens up new IoT and M2M possibilities. Wireless devices must be 5G enabled to use 5G networks. 802.11 (a, b, g, n, ax) A set of WLAN Wi-Fi communication standards in the 2.4 and 5 GHz frequency bands. APN Access Point Name. The name of a gateway between a mobile network and another computer network, often the Internet. bps Bits per second. The rate of data flow. Broadband High-capacity high-speed transmission channel with a wider bandwidth than conventional modem lines. Broadband channels can carry video, voice, and data simultaneously. DHCP Dynamic Host Configuration Protocol. Software found in servers and routers that automatically assigns IP addresses and other configuration data to computers, tablets, printers, and other devices connection to the IP network. DHCP Server A server or service with a server that assigns IP addresses. DMZ demilitarized zone. A sub-network that contains and exposes an organization's external-facing services to an untrusted network, usually a larger network such as the Internet. DNS Domain Name System. A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP/IP protocol. Firmware A computer program embedded in an electronic device. Firmware usually contains operating code for the device. FTP File Transfer Protocol. A standard network protocol used to transfer computer files between a client and server. GB Gigabyte. A multiple of the unit byte for digital information storage. Usage depends on context. When referring to disk capacities it usually means 109 bytes. It also applies to data transmission quantities over telecommunication circuits. MiFi X PRO 5G USER GUIDE 103 DRAFT Gbps Gigabits per second. The rate of data flow. Hotspot A Wi-Fi (802.11) access point or the area covered by an access point. Used for connecting to the internet. HTTP Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web over the internet. IEEE Institute of Electrical and Electronics Engineers. An international technical/professional society that promotes standardization in technical disciplines. IMAP Internet Message Access Protocol. An internet standard protocol for accessing email from a remote server from email clients. IMAP allows access from multiple client devices. IMEI International Mobile Equipment Identity. Used in LTE networks to identify the device. It is usually printed on the device and can often be retrieved using a USSD code. IP Internet Protocol. The mechanism by which packets are routed between computers on a network. IP type The type of service provided over a network. IP address Internet Protocol address. The address of a device attached to an IP network (TCP/IP network). ISP Internet Service Provider. Also referred to as the service carrier, an ISP provides internet connection service (See Network Operator). Kbps Kilobits per second. The rate of data flow. LAN Local Area Network. A type of network that lets a group of computers, all in close proximity (such as inside an office building), communicate with one another. It does not use common carrier circuits though it can have gateways or bridges to other public or private networks. MAC Address Media Access Control. A number that uniquely identifies each network hardware device. MAC addresses are 12-digit hexadecimal numbers. This is also known as the physical or hardware address. Mbps Megabits per second. The rate of data flow. MNO Mobile Network Operator. The vendor that provides your wireless access. Known by different names in different regions, some examples are: wireless provider, network provider, or cellular carrier. MSID Mobile Station IDentifier. A number for a mobile phone that identifies that phone to the network. Network Operator The vendor that provides your wireless access. Known by different names in different regions, some examples are: wireless provider, network provider, or cellular carrier. Network Technology The technology on which a particular network providers system is built;
such as LTE or GSM. MiFi X PRO 5G USER GUIDE 104 DRAFT NMEA port National Marine Electronics Association port. The port through which applications can access a GPS data stream. NNTP Network News Transfer Protocol. The primary protocol used to connect to Usenet servers and transfer news articles between systems over the internet. POP3 Post Office Protocol 3. A protocol in which email is received and held for you by your internet server until you download it. Port A virtual data connection used by programs to exchange data. It is the endpoint in a logical connection. The port is specified by the port number. Port Forwarding A process that allows remote devices to connect to a specific computer within a private LAN. Port Number A 16-bit number used by the TCP and UDP protocols to direct traffic on a TCP/IP host. Certain port numbers are standard for common applications. PRL Preferred Roaming List. A list that your wireless phone or device uses to determine which networks to connect with when you are roaming (Network operator specific). Protocol A standard that enables connection, communication, and data transfer between computing endpoints. Proxy A firewall mechanism that replaces the IP address of a host on the internal (protected) network with its own IP address for all traffic passing through it. Router A device that directs traffic from one network to another. RSSI Received Signal Strength Indicator. An estimated measure of how well a device can hear a signal from an access point or router. RSSI value is pulled from the devices Wi-Fi card (hence received signal strength), so it is not the same as transmit power from an access point or router. SIM Subscriber Identification Module. Found in LTE and GSM network technology, the SIM is a card containing identification information for the subscriber and their account. The SIM card can be moved to different devices. SMTP Simple Mail Transfer Protocol. The standard protocol for sending emails across the internet. SNMP Simple Network Management Protocol. An internet protocol used to manage and monitor network devices and their functions. SSID Service Set IDentifier. The name assigned to a Wi-Fi network. TCP/IP Transmission Control Protocol/Internet Protocol. The set of communications protocols used for the internet and other similar networks. MiFi X PRO 5G USER GUIDE 105 DRAFT TFTP Trivial File Transfer Protocol. An internet software utility for transferring files that is simpler to use than FTP, but does not provide user authentication and directory visibility supported by FTP. Telnet A user command and underlying TCP/IP protocol that allows a user on one computer to log into another computer that is part of the same network. TTY Text Telephones (TTY), also known as Telecommunications Device for the Deaf (TDD), are used by the deaf, hardofhearing, and individuals with speech impairments to communicate. UDP User Datagram Protocol (UDP) is a communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol (TCP) and, together with IP, is sometimes referred to as UDP/IP. USB Universal Serial Bus. A connection type for computing device peripherals such as a printer, mobile modem, etc. USB Port Types USB ports on computers and hubs have a rectangular Type A port, and peripheral devices have a cable with a Type A connector. Peripheral devices that do not have an attached cable typically have a Type C port on the device and a separate Type A to C cable. Type B connectors have been replaced by Type C. Mini-USB connectors have largely been superseded by Micro-USB, but are still used with some cameras, music players, etc. Micro-USB connectors are used with portable devices, such as phones and battery packs, although USB-C is being adopted by most manufacturers. USSD Unstructured Supplementary Service Data (USSD), also known as Quick code or Feature code, is a communications protocol used to send data between a mobile device and network service provider. VPN Virtual Private Network. A secure private network that runs over the public internet. Commonly used to connect to an office network from elsewhere. Wi-Fi Any system that uses the 802.11 standard developed and released in 1997 by the IEEE. Wi-Fi 5 The fifth generation of Wireless Fidelity, using 802.11ac on 5 GHz. This standard was developed and released in 2013. Wi-Fi 6 The sixth generation of Wireless Fidelity, using 802.11ax on licensed exempt bands between 1 and 6 GHz. This standard was developed in 2020. Wi-Fi Client A wireless device that connects to the internet via Wi-Fi WPA/WPA2 Wi-Fi Protected Access. A security protocol for wireless 802.11 networks from the Wi-Fi Alliance. WPA3 The next generation of Wi-Fi Protected Access. WPA3 simplifies security, provides more robust authentication, increased cryptographic strength, and offers additional capabilities for personal and enterprise networks. WPA3 retains interoperability with WPA2 devices. MiFi X PRO 5G USER GUIDE 106 DRAFT DRAFT