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1 | Compliance Info 1 | Users Manual | 272.17 KiB |
Important DHIB Radio Information!
Note: You need to read this information only if your Intermec product contains the DHIB 802.11g/Bluetooth radio. For Users in the United States and Canada Place this supplement in your manual. This device complies with Part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that can cause undesired operation. Caution: Changes or modifications not expressly approved by Intermec could void the users authority to operate this equipment. Attention: Toute modification non expressment approuve par Intermec risque dannuler le droit dutilisation de cet quipement qui a t accord lutilisateur. For Users Outside of the United States and Canada Intermec Technologies Corporation declares that this module is in compliance with the essential requirements and other relevant provisions of R&TTE Directive (1999/5/EC). The 802.11g transmitters output power is 100mW or less. The Bluetooth transmitters output power is 5 mW or less. The products using this module are intended for business and industrial environments. They should not be used in residential environments and by children. 0981 This product is marked with this logo and uses radio frequency bands that are not harmonized throughout the European Community. The following table indicates the areas of intended use of the 802.11g equipment and any known restrictions. License Required Restrictions Details X Outdoor frequency operation restricted to 2446.5 MHz to 2483.5 MHz. Country of Intended Use Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta The Netherlands Poland Portugal Slovakia Slovenia Spain Sweden Yes No X X X X X X X X X X X X X X X X X X X X X X X X License Required Restrictions Details Yes No Country of Intended Use United Kingdom X Other non-EU:
Iceland Liechtenstein Norway Switzerland X X X X Intermec Technologies Corporation R&TTE (1999/5/EC) 802.11g 100mW 5mW 0981 802.11g X X 2446.5 MHz 2483.5 MHz Pour les utilisateurs en dehors du Canada et des Etats-unis Intermec Technologies Corporation dclare que ce module est conforme aux exigences de base et autres exigences pertinentes de la Directive R&TTE (1999/5/EC). La puissance de sortie de l'metteur-rcepteur 802.11g est de 100 mW ou moins. La puissance de sortie de l'metteur-rcepteur Bluetooth est de 5 mW ou moins. Les produits utilisant ce module sont destins des environnements commerciaux et industriels. Ils ne doivent pas tre utiliss dans des environnements rsidentiels et par des enfants. 0981 Ce produit porte ce logo et utilise des bandes RF qui ne sont pas harmonises travers lUnion Europenne. Le tableau suivant rpertorie les zones d'utilisation prvues pour l'quipement 802.11g et les restrictions connues. Pays dutilisation prvu Oui Non France X License requise Restrictions Dtails X Lopration extrieure de frquence est limite une valeur variant entre 2 446,5 MHz et 2 483,5 MHz. Fr Benutzer auerhalb der USA und Kanada Intermec Technologies Corporation erklrt hiermit, dass dieses Modul die wesentlichen Anforderungen und anderen relevanten Bestimmungen der R&TTE-Direktive (1999/5/EC) erfllt. Die Ausgangsleistung des 802.11g-Senders betrgt maximal 100 mW. Die Ausgangsleistung des Bluetooth-Senders betrgt maximal 5 mW. Die Produkte, in denen dieses Modul verwendet wird, sind fr gewerbliche und industrielle Umgebungen vorgesehen. Sie drfen nicht in Wohngebieten und nicht von Kindern benutzt werden. 0981 Dieses Produkt wird mit diesem Logo vertrieben und verwendet Funkfrequenzbnder, die in der Europischen Gemeinschaft nicht harmonisiert sind. Die folgende Tabelle fhrt die vorgesehenen Einsatzbereiche der 802.11g-Ausrstung sowie bekannte Einschrnkungen an. Vorgesehen zur Verwendung in diesem Land Frankreich Ja X Nein Lizenz obligatorisch Einschrnkungen X Einzelheiten Frequenzbereich fr Verwendung im Freien eingeschrnkt auf 2446,5 MHz bis 2483,5 MHz. Intermec Technologies Corporation R&TTE Directive (1999/5/EC)
. 802.11g 100mW . Bluetooth 5mW . 0981 EU ( )
. 802.11g . X X 2446.5MHz 2483.5MHz
. Para usurios que residem fora dos Estados Unidos e do Canad A Intermec Technologies Corporation declara que este mdulo est em conformidade com os requisitos essenciais e outras disposies relevantes da Diretiva R&TTE (1999/5/EC). A potncia de sada do transmissor 802.11g de 100mW ou menos. A potncia de sada do transmissor Bluetooth de 5mW ou menos. Os produtos que usam este mdulo foram projetados para ambientes comerciais e industriais e no devem ser usados em ambientes residenciais, nem por crianas. 0981 Este produto identificado por este logotipo e usa faixas de radiofreqncia no harmonizadas em toda a Comunidade Europia. A tabela a seguir identifica as reas s quais o equipamento 802.11g destina-se para uso e todas as restries conhecidas. Pas destinado para uso Frana Sim No X Licena requerida Restries X Detalhes Freqncia de operao ao ar livre restrita faixa de 2446,5 MHz a 2483,5 MHz. Intermec Technologies Corporation , R&TTE (1999/5/EC). 802.11g 100 . Bluetooth 5 . , ,
. . 0981
. 802.11g
. X X 2446,5 2483,5 . Para usuarios fuera de los Estados Unidos y Canad Intermec Technologies Corporation declara que este mdulo est conforme a los requisitos esenciales y otras disposiciones pertinentes de la Directriz R&TTE (1999/5/EC). La potencia de salida del transmisor 802.11g es de 100mW o menor. La potencia de salida del transmisor Bluetooth es de 5mW o menor. Los productos que usan este mdulo estn destinados a entornos comerciales e industriales. No deben utilizarse en entornos residenciales ni quedar en manos de nios. 0981 Este producto est marcado con este logotipo y utiliza bandas de radiofrecuencia no armonizadas en toda la Comunidad Europea. La tabla siguiente indica las reas de uso a las cuales se destina el equipo 802.11g y toda restriccin conocida. Pas donde se intenta usar Francia Si X Se requiere licencia No Restricciones X Detalles La operacin de frecuencias en exteriores est restringida entre 2446.5 MHz y 2483.5 MHz. Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com 2006 Intermec Technologies Corporation. All rights reserved. Important DHIB Radio Information!
*933-049-001*
P/N: 933-049-001
1 | Compliance Insert | Users Manual | 1.60 MiB |
CK3 Compliance Insert CK3a, CK3n, CK3c For Users in the United States and Canada Caution: This marking indicates that the user should read all included documentation before use. Attention: Ce marquage indique que lusager doit, avant lutilisation, lire toute la documentation incluse. Caution: For power supply, use Intermec Model AE23 with adapter Model AA23. No user-serviceable parts. Attention: Utiliser le bloc dalimentation modle AE23 avec adaptateur modle AA23 dIntermec. Il ne contient aucune pice rparable par lutilisateur. This product conforms to the following approvals. The users of this product are cautioned to use accessories and peripherals approved by Intermec Technologies Corporation. The use of accessories other than those recommended, or changes to this product that are not approved by Intermec Technologies Corporation, may void the compliance of this product and may result in the loss of the users authority to operate the equipment. FCC Digital Emissions Compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the radio or television receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the radio or television receiver is connected. Consult the dealer or an experienced radio television technician for help. Canadian Digital Apparatus Compliance This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Conformit aux normes canadiennes sur les appareils numriques Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada. Battery Information Increase the separation between the computer equipment and receiver. Caution: The battery pack used in this device may ignite, create a chemical burn hazard, explode, or release toxic materials if mistreated. Do not incinerate, disassemble, or heat above 100C (212F). Charge only with Intermec Models AC20, AD20, AD21, AD22, and AV10. Do not short circuit; may cause burns. Keep away from children. Use only Intermec battery pack Model AB17, AB18, or AB26. Use of incorrect battery pack may present risk of fire or explosion. Promptly dispose of used battery pack according to the instructions. Attention: Le bloc-piles utilis dans cet appareil peut prendre feu, constituer un risque de brlure chimique, exploser ou dgager des substances toxiques sil est manipul de faon inapproprie. Ne pas jeter au feu, dmonter ou chauffer plus de 100 C (212 F). Ne charger quavec les dispositifs Intermec AC20, AD20, AD21, AD22, et AV10. Ne pas court-circuiter; cela pourrait causer des brlures. Garder hors de la porte des enfants. Nutiliser que le modle de bloc-piles Intermec AB17, AB18, ou AB26. Lutilisation dun mauvais bloc-piles pourrait constituer un risque dincendie ou dexplosion. Mettre rapidement au rebut tout bloc-piles us, conformment aux instructions. Battery Recycling Information Li-ion Li-ion This product contains or uses a lithium-ion (Li-ion) main battery. When the battery reaches the end of its useful life, the spent battery should be disposed of by a qualified recycler or hazardous materials handler. Do not mix this battery with the solid waste stream. Contact your Intermec Technologies Service Center for recycling or disposal information. Ce produit contient ou utilise une pile principale au lithium-ion (Li-ion). Lorsque la batterie atteint la fin de sa dure de vie utile, la batterie uses doivent tre mises aux rebuts par un agent de recyclage ou un manipulateur de matriaux dangereux agr. Il ne faut pas mlanger la batterie aux autres dchets solides. Pour plus dinformations sur le recyclage ou la mise aux rebuts, contacter votre centre de services Intermec Technologies. Note: In the U.S.A., the EPA does not consider spent Li-ion batteries as hazardous waste. CE Marking: Refer to the Declaration of Conformity for a list of the EU Directives and Standards that this product complies with. Marque CE: Pour la liste des directives et normes de lUE, reportez-vous la Dclaration de conformit laquelle ce produit se conforme. Radiation Exposure Statement This equipment complies with FCC and Canada RSS-102 radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. Please follow operation instructions as documented for this product. This product meets the RF exposure guidelines when used with the Intermec accessories supplied or designated for this product. Use of other accessories may not ensure compliance with RF exposure guidelines. nonc sur lexposition aux radiations Cet appareil est conforme aux limites dexposition aux radiations du FCC des tats-Unis et la norme RSS-102 canadienne pour un environnement non contrl. Les utilisateurs finaux doivent suivre les modes demploi spcifiques afin de respecter les directives sur lexposition aux RF. Veuillez suivre le mode demploi dans la documentation accompagnant ce produit. Ce produit est conforme aux directives sur lexposition aux RF lorsquil est utilis avec les accessoires Intermec fournis ou conus pour ce produit. Lutilisation dautres accessoires peut ne pas garantir la conformit aux directives sur lexposition aux RF. Laser Compliance and Precaution The CK3 is registered with the CDRH as a Class II Laser Product (21 CFR Subchapter J, Part 1040). This product has a maximum output of 1 mW at 630-680 nm. Caution: There are no user serviceable parts inside the CK3. Use of controls or adjustments, or performance of procedures other than those specified herein, may result in hazardous laser light exposure of up to 1 mW at 630-680 nm. Attention: La CK3 ne contiennent pas de pices rvisibles par lutilisateur. Lutilisation de contrles ou dajustements ou lexcution de procdures autres que celles spcifies ici peuvent mener lexposition de la lumire laser hasardeuse de plus de 1 mW 630-680 nm. Note: There are no controls or adjustments provided for routine operation or maintenance of the CK3. The CK3 is classified as a laser product due to the laser aiming features used in the EA20X and EX25 scan engines. Remarque : Il ny a pas de contrles ou de rglages fournis pour le fonctionnement et lentretien normaux du CK3. Le CK3 est class comme produit au laser tant donn les proprits de pointage de laser utilises dans les lecteurs EA20X et EX25. For Users Outside of the United States or Canada Caution: This marking indicates that the user should read all included documentation before use. Caution: For power supply, use Intermec Model AE23 with adapter Model AA23. No user-serviceable parts. Battery Information Caution: The battery pack used in this device may ignite, create a chemical burn hazard, explode, or release toxic materials if mistreated. Do not incinerate, disassemble, or heat above 100C (212F). Charge only with Intermec Models AC20, AD20, AD21, AD22, and AV10. Do not short circuit; may cause burns. Keep away from children. Use only Intermec battery pack Model AB17, AB18, or AB26. Use of incorrect battery pack may present risk of fire or explosion. Promptly dispose of used battery pack according to the instructions. Battery Recycling Information Li-ion Li-ion This product contains or uses a lithium-ion (Li-ion) main battery. When the battery reaches the end of its useful life, the spent battery should be disposed of by a qualified recycler or hazardous materials handler. Do not mix this battery with the solid waste stream. Contact your Intermec Technologies Service Center for recycling or disposal information. CE Marking: Refer to the Declaration of Conformity for a list of the EU Directives and Standards that this product complies with. Radiation Exposure Statement This product meets the RF exposure guidelines when used with the Intermec accessories supplied or designated for this product. Use of other accessories may not ensure compliance with RF exposure guidelines. Laser and Linear Imager Compliance and Precaution This product complies with the following standards for laser and LED safety:
This product is provided with a set of laser safety labels illustrated on the last page of this guide. If the appropriate label is not installed on the device, locate the sheet of labels that was shipped with your device and place the appropriate label over the existing label. See the last page of this document for the laser safety labels. Note: Products using the EV12 scan engine do not come with the labels mentioned above. These labels are only required for products that incorporate lasers. IEC 60825-1 / EN 60825-1 - Class 2 (1 mW, 630-680 nm) IEC 60825-1 / EN 60825-1 - Class 1 LED Product (units with EV12 scan engine have no laser label) Intermec AE23 AA23 100 C (212 F) AC20, AD20, AD21, AD22, AV10 Intermec Intermec AB17, AB18, AB26 Li-ion Li-ion
(Li-ion) Intermec RF Intermec RF IEC 60825-1 / EN 60825-1 - Class 2 (1 mW, 630-680 nm) LED IEC 60825-1 / EN 60825-1 - Class 1 LED ( EV12 ) EV12
(Pb)
(Hg)
(Cd) (Cr6+) BeCu O: SJ/T11363-2006 X: SJ/T11363-2006 X X X O O O O O O O O O
(PBB)
(PBDE) O O O O O O Intermec AE23 AA23 100C (212C) Intermec AC20AD20AD21AD22 AV10 Intermec AB17, AB18, AB26 Li-ion Li-ion
( ) Intermec Technologies Intermec RF RF LED IEC 60825-1 / EN 60825-1 - Class 2 (1 mW, 630-680 nm) IEC 60825-1 / EN 60825-1 - Class 1 LED ( EV12 ) EV12 Fr Benutzer auerhalb von Kanada oder den Vereinigten Staaten Vorsicht: Diese Kennzeichnung weist darauf hin, dass der Benutzer vor dem Gebrauch alle mitgelieferten Unterlagen lesen soll. Vorsicht: Als Netzteil Intermec-Modell AE23 mit Adaptermodell AA23 verwenden.Enthlt keine Teile, die vom Benutzer gewartet werden knnen. Akku-Informationen Vorsicht: Der in diesem Gert verwendete Akkusatz kann sich bei Missbrauch entznden, chemische Vertzungen verursachen, expoldieren oder toxische Substanzen freisetzen. Nicht verbrennen, zerlegen oder ber 100 C (212 F) erwrmen. Nur mit Intermec Ladegert-Modellen AC20, AD20, AD21, AD22, und AV10 laden. Keinen Kurzschluss verursachen; Verbrennungsgefahr. Von Kindern fern halten. Nur Intermec Akkusatz-Modell AB17, AB18, oder AB26 verwenden. Wenn ein falscher Akkusatz verwendet wird, besteht Brand- oder Explosionsgefahr. Den verbrauchten Akkusatz sofort gem Anweisungen entsorgen. Informationen zum Recycling von Batterien Li-ion Li-ion Dieses Produkt enthlt oder verwendet einen Lithiumionen-Hauptakku. Wenn die Batterie ausgedient hat, sollte sie durch einen qualifizierten Recycler oder durch den Sondermll entsorgt werden. Werfen Sie die Batterie nicht in den Abfall. Setzen Sie sich mit Ihrem Intermec Technologies Service-Zentrum in Verbindung, um weitere Informationen zum Recycling oder Entsorgen zu erhalten. CE-Kennzeichnung: Die Konformittserklrung enthlt eine Liste der EU-Richtlinien und Normen, denen das Produkt entspricht. Angabe zur Strahlenbelastung Dieses Produkt erfllt Richtlinien fr HF-Belastungen, wenn es gemeinsam mit den Intermec-Zubehrteilen verwendet wird, die fr dieses Produkt vorgesehen sind bzw. mit diesem mitgeliefert werden. Der Gebrauch anderer Zubehrteile kann dazu fhren, dass das Gert den Richtlinien fr HF-Belastung nicht mehr entspricht. Laser- und Linear-Imager-Konformitt und Vorsichtsvorkehrungen Dieses Produkt entspricht den folgenden Laser- und LED-Sicherheitsnormen:
Diesem Produkt liegt ein Satz Lasersicherheitsetiketten bei, die auf der letzten Seite dieser Anleitung abgebildet sind. Wenn das Gert nicht mit dem richtigen Aufkleber versehen ist, nehmen Sie das Aufkleberblatt, das mit dem Gert ausgeliefert wurde, und kleben Sie den richtigen Aufkleber ber den bereits angebrachten. Die Lasersicherheitsetiketten auf der letzten Seite dieses Dokuments beachten. Hinweis: Produkte, die die EV12-Scan-Engine verwenden, werden nicht mit den oben genannten Etiketten geliefert. Diese Etiketten sind nur fr Produkte erforderlich, die Lasertechnologie enthalten. IEC 60825-1 / EN 60825-1 - Klasse 2 (1 mW, 630-680 nm) IEC 60825-1 / EN 60825-1 - Klasse 1 LED-Produkt (Einheiten mit einer EV12-Scan-Engine haben kein Laseretikett.)
: AA23 Intermec AE23 . . T :
. 100C (212F) . Intermec AC20, AD20, AD21, AD22, AV10 . . . Intermec AB17, AB18, AB26 . . ,
. Intermec . Li-ion Li-ion Intermec RF . RF . IEC 60825-1 / EN 60825-1 - Class 2 (1 mW, 630-680 nm) IEC 60825-1 / EN 60825-1 - Class 1 LED Product (EV12 .)
: EV12 . Para usurios fora do Canad ou dos Estados Unidos Cuidado: Esta identificao indica que o usurio deve ler toda a documentao fornecida antes do uso. Cuidado: Para fonte de alimentao utilize o modelo AE23 da Intermec com o adaptador modelo AA23. Este equipamento no contm peas que possam ser reparadas pelo usurio. Informaes sobre a bateria Cuidado: A bateria utilizada neste dispositivo pode pegar fogo, criar risco de queimadura qumica, explodir ou exalar materiais txicos se abusada. No incinerar, desmontar nem aquecer a bateria a mais de 100C (212F). Carregar apenas com os modelos de carregadores da Intermec AC20, AD20, AD21, AD22, e AV10. No provocar curto-circuito, pois pode causar queimaduras. Manter afastada de crianas. Apenas a bateria da Intermec modelo AB17, AB18, ou AB26. O uso de uma bateria incorreta pode gerar risco de incndio ou exploso. Descartar imediatamente as baterias usadas segundo as instrues fornecidas. Infomaes de Reciclagem de Bateria Li-ion Li-ion Este produto contm ou usa uma bateria principal de on de ltio (Li-ion). Quando a bateria chega ao fim da sua vida til, deve ser descartada por um profissional de reciclagem qualificado ou por um especialista no manuseio de materiais perigosos. No misture a bateria com fluxo de lixo slido. Entre em contato com seu Centro de Servios de Tecnologia Intermec para informaes de reciclagem ou descarte. Marcas CE: Consulte na Declarao de Conformidade a lista de Diretivas e Normas da Unio Europia com as quais este produto est em conformidade. Declarao de exposio radiao Este produto atende s diretrizes de exposio RF quando utilizado com os acessrios Intermec fornecidos ou destinados a este produto. O uso de outros acessrios pode resultar em no conformidade com as diretrizes de exposio RF. IEC 60825-1 / EN 60825-1 - Classe 2 (1 mW, 630-680 nm) IEC 60825-1 / EN 60825-1 - Produto LED Classe 1 (Unidades com mecanismo de leitura EV12 no tm rtulo de laser) Normas e precaues para dispositivo laser ou de sistema de imagens lineares Este produto est de acordo com os seguintes padres de segurana laser e LED:
Este produto fornecido com os rtulos de segurana de laser apresentados na ltima pgina deste guia.. Se a etiqueta apropriada no estiver instalada no dispositivo, localize a folha de etiquetas que foi includa com seu dispositivo e coloque a etiqueta apropriada sobre a etiqueta existente. Consulte a ltima pgina deste documento para os rtulos de segurana de laser. Nota: Produtos que utilizam o mecanismo de leitura EV12 no so fornecidos com os rtulos mencionados acima. Esses rtulos so necessrios somente em produtos que incorporam lasers.
: Intermec AE23 AA23. ,
. , , 100C (212 F). Intermec AC20, AD20, AD21, AD22, AV10. . Intermec AB17, AB18, AB26. Li-ion Li-ion
- (Li-ion) .
- Intermec Technologies. CE: , , . .
, Intermec, .
IEC 60825-1 / EN 60825-1, 2 (1 , 630-680 ) IEC 60825-1 / EN 60825-1, 1 ( EV12 )
: , EV12, .
, . Para usuarios fuera de Canada o de los Estados Unidos Precaucin: Esta marca indica que el usuario debe leer toda la documentacin incluida antes del uso. Precaucin: Para la fuente de alimentacin, use el Modelo AE23 de Intermec con el adaptador Modelo AA23. No hay piezas a las cuales pueda dar servicio el usuario. Informacin de la batera Precaucin: La batera que se usa en este dispositivo puede encenderse, crear un peligro de quemadura qumica, explotar o expedir materiales txicos si se trata indebidamente. No la incinere, desarme ni caliente sobre 100C
(212F). Crguela slo con los modelos Intermec AC20, AD20, AD21, AD22, y AV10. No haga cortocircuitos porque pueden causar quemaduras. Mantngala alejada de los nios. Use slo la batera Intermec modelo AB17, AB18, o AB26. El uso de la batera incorrecta puede presentar peligro de incendio o de explosin. Descarte rpidamente la batera usada segn las instrucciones. Informacin acerca del reciclaje de la batera Li-ion Li-ion Este producto contiene o usa una batera principal de iones de litio (Li-ion). Cuando la batera llega al final de su vida til, debe ser desechada por personal especializado en reciclaje de materiales o manejo de materiales peligrosos. No mezcle la batera con otros residuos slidos. Pnganse en contacto con su Centro de servicio de Intermec Technologies para obtener informacin sobre reciclaje o desecho de materiales. Marcas de la CE: Remtase a la Declaracin de Conformidad para ver una lista de las Directrices y Estndares de la UE con los cuales cumple este producto. Declaracin de exposicin a la radiacin Este producto cumple con las pautas de exposicin de RF al utilizarse con los accesorios Intermec suministrados o designados para este producto. El uso de otros accesorios puede no asegurar el cumplimiento con las pautas de exposicin de RF. Acatamiento y precaucin de lser y dispositivo de imgenes lineales Este producto cumple con los siguientes estndares para seguridad de lser y diodos LED:
Este producto se entrega con un conjunto de etiquetas de seguridad de lser ilustradas en la ltima pgina de esta gua. Si el dispositivo no muestra la etiqueta correcta, busque la hoja de etiquetas enviadas con el dispositivo y pegue la etiqueta correspondiente sobre la existente. Vea la ltima pgina de este documento para conocer las etiquetas de seguridad de lser. Nota: Los productos que usan el motor de escaneo EV12 no vienen con las etiquetas mencionadas anteriormente. Estas etiquetas solamente se requieren para productos que incorporan lser. IEC 60825-1 / EN 60825-1 - Class 2 (1 mW, 630-680 nm) IEC 60825-1 / EN 60825-1 - Class 1 Producto LED (las unidades con motor de escaneo EV12 no tienen etiqueta lser) CK3 Class 2 Laser Labels Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com 2008 Intermec Technologies Corporation. All rights reserved. CK3 Compliance Insert
*933-153-001*
P/N 933-153-001, Revision A
1 | Final User Manual | Users Manual | 1.66 MiB |
CK3 Mobile Computer CK3a, CK3n Users Manual CK3 Mobile Computer CK3a, CK3n Users Manual Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. 2008 by Intermec Technologies Corporation. All rights reserved. The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation. There are U.S. and foreign patents as well as U.S. and foreign patents pending. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org). This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com). This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided as is without express or implied warranty. iTalkie is a trademark of TABLETmedia, Inc. ii CK3 Mobile Computer Users Manual Contents Contents Before You Begin. vii Safety Information . vii Global Services and Support . vii Warranty Information. vii Web Support . viii Telephone Support . viii Service Location Support . viii Who Should Read This Manual . ix Related Documents . ix Patent Information . x 1 Using the Computer . 1 Introducing the CK3 Mobile Computer . 2 Using the Battery . 3 Charging the Battery . 4 Removing and Installing the Battery. 4 Maximizing Battery Life . 5 Checking the Battery Status . 6 Using the Keypad . 7 Using the Color-Coded Keys . 8 Capitalizing Characters. 9 Using the Power Button . 9 Configuring the Backlight Settings . 9 Understanding the Audio Features . 10 Adjusting the Volume of the Speaker . 10 Using the Push To Talk (PTT) Feature . 10 Recording Audio on Your CK3 . 11 Using Your CK3 as a Two-Way Radio . 11 Using the Touch Screen . 12 Using the Stylus . 12 Understanding the Screen Icons. 13 Aligning the Touch Screen . 13 Understanding the Status LEDs . 14 CK3 Mobile Computer Users Manual iii Contents Scanning Bar Codes . 16 Scanning With the Linear Imager. 17 Scanning With an Area Imager . 18 Scanning With the Extended Range Area Imager. 18 Scanning With the Near-Far Range Area Imager . 19 Improving the Performance of the Area Imager . 19 Using a microSD Card. 21 2 Connecting and Configuring the CK3. 25 Connecting to a PC . 26 Configuring the CK3 Parameters . 27 Configuring the CK3 With Intermec Settings. 27 Configuring the CK3 Remotely With SmartSystems Foundation. 28 Configuring the CK3 for Your Network . 28 Configuring 802.11b/g Radio Communications . 29 Configuring Bluetooth Communications . 29 Connecting to a Bluetooth Scanner. 31 Configuring Bluetooth Communications for Wireless Printing . 32 Connecting to a Bluetooth Audio Device. 33 Configuring Ethernet Communications . 33 Using Serial and USB Communications. 34 Checking the Status of Your Wireless Connection . 34 Viewing Detailed 802.11b/g Radio Connection Information . 35 Configuring Wireless Security. 37 Choosing Between Funk and Microsoft Security . 38 Selecting a Funk Security Profile . 39 Selecting Microsoft as Your Security Choice. 43 Loading a Certificate . 47 Disabling Security . 49 3 Developing and Installing Applications . 51 Developing Applications for the CK3 . 52 Installing Applications on the CK3 . 53 Installing Applications Using SmartSystems Foundation. 54 Installing Applications Using Microsoft ActiveSync . 54 Installing Applications Using a microSD Card. 55 Installing Applications Using the FTP Server . 56 iv CK3 Mobile Computer Users Manual Contents Installing Applications Using Wavelink Avalanche . 56 Freeing Up Virtual Memory for Applications . 57 Launching an Application Automatically . 59 Upgrading the System Software . 61 Upgrading the CK3 Using a microSD Card . 62 Upgrading the CK3 Using SmartSystems Foundation . 63 4 Troubleshooting and Maintaining the CK3 . 65 Calling Product Support. 66 Troubleshooting Your CK3 . 67 Resetting the CK3. 73 Warm Booting the CK3. 73 Cold Booting the CK3 . 73 Clean Booting the CK3 . 74 Cleaning the Scanner Window and Screen. 76 A Specifications . 77 Physical and Environmental Specifications. 78 Accessories . 90 Understanding ISpyWiFi . 92 Default Configuration . 96 B Default Settings . 95 C Keypads and Keystrokes . 105 I Index . 111 Standard Characters . 106 CK3 Mobile Computer Users Manual v Contents vi CK3 Mobile Computer Users Manual Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions. This section explains how to identify and understand warnings, cautions, and notes that are in this document. A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty. CK3 Mobile Computer Users Manual vii Before You Begin Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided as is with all faults. All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Telephone Support In the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us. Service Location Support For the most current listing of service locations, click Support
>Returns and Repairs > Repair Locations. For technical support in South Korea, use the after service locations listed below:
AWOO Systems 102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr viii CK3 Mobile Computer Users Manual Before You Begin IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr Who Should Read This Manual This manual is for the person who is responsible for installing, configuring, and maintaining the CK3 Mobile Computer. This manual provides you with information about the features of the CK3, including how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CK3, you should be familiar with your network and general networking terms, such as IP address. Related Documents The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free. To download documents 1 Visit the Intermec web site at www.intermec.com. 2 Click Support > Manuals. 3 In the Select a Product field, choose the product whose documentation you want to download. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. CK3 Mobile Computer Users Manual ix Before You Begin Patent Information Product is covered by one or more of the following patents:
4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024;
5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356;
5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488;
5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136;
5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770;
5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947;
5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367;
5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419;
5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007;
5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027;
5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290;
5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309;
5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807;
5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749;
5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267;
5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338;
5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452;
5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768;
5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960;
6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340;
6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414;
6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542;
6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008;
6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076;
6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152;
6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523;
6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137;
7121467. Docking station or device: 5052943; 5195183; 5317691; 5331580;
5544010; 5644471. There may be other U.S. and foreign patents pending. x CK3 Mobile Computer Users Manual 1 Using the Computer Introducing the CK3 Mobile Computer This chapter introduces the CK3 Mobile Computer with Windows Mobile 6.1 and contains these topics:
Using the Battery Using the Keypad Understanding the Audio Features Using the Touch Screen Understanding the Status LEDs Scanning Bar Codes Using a microSD Card 1 Chapter 1 Using the Computer Introducing the CK3 Mobile Computer The Intermec CK3 Mobile Computer is an ergonomically designed mobile computer built on the Microsoft Windows Mobile 6.1 operating system. The CK3 is lightweight, easy-to-use, and runs most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications. Power button Tethered stylus Status LEDs Scan button Docking connector CK3 Mobile Computer The CK3 Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi certified for interoperability with other 802.11b/g wireless LAN devices. The CK3 is available with the following features:
802.11 b/g and Bluetooth radio, standard Note: The radio also supports the 802.11d standard. The 802.11d standard adds the requirements and definitions for 802.11 WLAN equipment to operate in markets not served by the current standard. For 802.11d support, you need to order the 802.11d version of the CK3. For help, contact your local Intermec representative. 2 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer 128 MB DRAM, 64 MB Flash 512 MB embedded SD Mass Storage Card Alphanumeric or numeric keypad Imaging options:
EV12 linear imager EA20X extended range area imager EX25 near-far range area imager Intermec Client Pack (Optional):
Intermec Terminal Emulator, including 3270, 5250, and VT/ANSI, and support for third-party TE applications Intermec Browser Use this manual to understand how to use the features and options available on the CK3. For information about Windows Mobile 6.1 applications installed on the CK3, refer to the online help. Using the Battery The CK3 uses an AB17 standard or AB18 extended battery as its main power source. The standard battery has an 7.4 Watt hour capacity, and the extended battery has a 18.8 Watt hour capacity. Several factors determine the life of your battery, such as extreme temperatures, input devices, and your usage. You must fully charge the battery before you can use the CK3. When you change the battery, an internal super capacitor maintains your status, memory, and real-time clock for approximately 10 minutes. The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100C (212F) or incinerate it. Dispose of used batteries promptly. Keep away from children. If you fail to replace the low battery immediately, you may lose important data or applications. CK3 Mobile Computer Users Manual 3 Chapter 1 Using the Computer Note: If the CK3 is not using external power and you remove the battery pack, the CK3 goes into Suspend mode. For replacement batteries, contact your Intermec representative. Charging the Battery Make sure you fully charge the AB17 or AB18 battery before you use your CK3. You can charge the battery before or after you install it in the CK3. A fully discharged battery charges in approximately 4 (AB17) to 7 (AB18) hours. To charge the battery Insert the battery into the battery bay of the AD20 single dock, or insert up to four batteries into the AC20 quad battery charger. Or, Install the battery in the CK3 and insert the CK3 into the AD20 single dock, AD21 ethernet multidock, AD22 charge-only multidock, or AV10 vehicle dock. Use the next table to understand how long it takes to charge your batteries in each of the CK3 charger or dock accessories. Charging Times for CK3 Batteries CK3 Charging Accessory AC20 quad battery charger AD20 single dock AD21 ethernet multidock AD22 charge-only multidock AV10 vehicle dock AB17 Charging Time AB18 Charging Time up to 4 hours up to 4 hours up to 4 hours up to 4 hours up to 4 hours up to 6 hours up to 6 to 7 hours up to 7 hours up to 7 hours up to 7 hours Removing and Installing the Battery To maximize the time allowed to replace the main battery pack, put the CK3 in suspend mode before removing the battery pack. 4 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer To remove and install the battery 1 Press and hold for about 2 seconds. When you release
, the CK3 goes into suspend mode. 2 If necessary, disconnect the handstrap from the bottom of the CK3. 3 Press the battery release tab toward the battery until the battery releases, and then lift it away from the CK3. 4 Insert the battery into the CK3, and press down on the battery until it clicks into place. Maximizing Battery Life Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CK3, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery. Battery Conservation Tips When You Want To:
Operate the CK3 and the Low Battery status icon appears or the Battery light comes on. Stop using the CK3 for 5 minutes or longer. Store the CK3 for more than a day. to turn off the CK3. Remove the Do This to Save Battery Power:
Press battery and insert another fully charged battery within 10 minutes or you may lose data. Or, you can connect the CK3 to an external power source. Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press If you are storing the CK3 for a few days, like over the weekend, install the charged battery or attach the CK3 to a power source. If you are storing the CK3 for longer, remove and charge the battery, then store both the battery and the CK3 in a cool location. If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak. to turn off the CK3. CK3 Mobile Computer Users Manual 5 Chapter 1 Using the Computer Battery Conservation Tips (continued) When You Want To:
Store the battery outside the CK3. Do This to Save Battery Power:
Store the batteries in a charger. Checking the Battery Status The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CK3. Battery Icon Status Icon Status Battery is fully charged. Battery has a medium charge. You should be able to work for several more hours before changing batteries. Battery is low. You need to replace the battery soon. Battery is critically low. You need to replace the battery now. Battery is charging. The Battery Status LED below your CK3 display indicates the charging status of your battery. Understanding the Battery Status LED LED State Steady green when the CK3 is connected to external power Blinking red Steady red when the CK3 is connected to external power Steady red when the CK3 is not connected to external power Description The battery is more than 95% charged. The battery is low. CK3 goes into Suspend mode. Charge or replace the battery. The battery is charging. The software is not working properly. 6 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer Understanding the Battery Status LED (continued) LED State Steady amber Off Description The battery is missing or is unable to charge because the temperature is outside of the charging range. The CK3 is not on external power and the battery is operating normally. Using the Keypad Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec web site at www.intermec.com/
idl. The CK3 comes with an alphanumeric keypad or a numeric keypad. F1F1 F2F2 F3F3 F4F4 F5F5 F6F6 E F12F12 K F18F18 Q PTTPTT SpSp EscEsc 7 4 1 FldExit FldExit CapsCaps B F8F8 G F14F14 M F20F20 S Shift Shift A F7F7 F F13F13 L F19F19 R F24F24 W X 8 5 2 0
. C F9F9 H F15F15 N F21F21 T Y D F10F10 I F16F16 O F22F22 U Z 9 6 3 Enter F11F11 J F17F17 P F23F23 V PTTPTT Space Space ShiftShift CapsCaps A E Esc B F I L 7 4 1 FldExit C G J M 8 5 2 0 D H K 9 6 3 Enter Enter N
. O F13F13 P F14F14 Q F15F15 R F16F16 F1F1 F2F2 F3F3 F4F4 S F17F17 T F18F18 U F19F19 V F20F20 W F21F21 F5F5 F6F6 F7F7 F8F8 F9F9 X F22F22 F10F10 Y F23F23 F11F11 Z F24F24 F12F12 CK3 Alphanumeric Keypad CK3 Numeric Keypad The full alphabetic keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences. CK3 Mobile Computer Users Manual 7 Chapter 1 Using the Computer The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. Using the Color-Coded Keys Each keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys: the orange green key and the key. Using the Color-Coded Keys You Want to:
Use an orange character or function printed above a key. Use a green character or function printed above a key. Press:
key (LED turns on) and then the key with the character or function printed above it
(LED turns off). key (LED turns on) and then the key with the character or function printed above it
(LED turns off). Example On the CK3 alphanumeric and then keypad, press to select the F18 function. Q On the CK3 alphanumeric keypad, press and then 3 to select the ok function. Lock the orange or green key to stay on. or and then A to select the Shift function. Unlock the green or orange key. or once. A On the CK3 alphanumeric and then keypad, press to select the Shift function. The green LED turns on and stays on. Press unlock the key. The LED turns off. once to or 8 CK3 Mobile Computer Users Manual Capitalizing Characters Chapter 1 Using the Computer You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock. To capitalize a single character On the alphanumeric keypad, press the key, and then the A key to select the Shift function. Press the character. key, and the On the numeric keypad, press the key, and then the key to select the Shift function. To enable Caps Lock On the alphanumeric keypad, press
, then the B key. Press
. 1 again to disable the Caps Lock. On the numeric keypad, press The Caps Lock LED lights up green to show that the CK3 is in the Caps Lock mode. To disable Caps Lock Press the color modifier key again. For information on how to enter specific characters with keystrokes, see Appendix C, Keypads and Keystrokes on page 105. Using the Power Button When you press the Power button (
), you put the CK3 into suspend mode. In this lower power mode, the CK3 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life. Configuring the Backlight Settings By default, the CK3 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity. CK3 Mobile Computer Users Manual 9 Chapter 1 Using the Computer To configure the backlight 1 Tap Start > Settings > the System tab > the Backlight icon > the Battery Power tab. 2 With Turn off backlight if device is not used for checked, select the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes). You can also use Intermec Settings to configure the backlight settings. Understanding the Audio Features The CK3 has a speaker, a microphone, and multiple software tools for configuring the volume of sounds. Adjusting the Volume of the Speaker You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium, high, and very high (default). To adjust the volume of the speaker with the Volume icon 1 Tap the Volume (
2 Use your stylus to adjust the volume slider. You can also use Intermec Settings to adjust the volume.
) icon at the top of the screen. Using the Push To Talk (PTT) Feature You can use the PTT feature to:
record audio on your CK3. use your CK3 as a two-way radio. 10 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer Recording Audio on Your CK3 You can use the PTT key in the upper right corner of the keypad to automatically record audio on your CK3. What happens when you press the PTT key depends on whether your CK3 is on or in suspend mode:
If your CK3 is on:
Press the PTT key to start the Note application in audio note mode. Press and hold the PTT key to start the Note application in audio note mode and start recording. You can record using the internal microphone or a headset microphone attached to the CK3 through the AA20 audio adapter. To stop recording, release the PTT button. If your CK3 is in suspend mode:
Press the PTT key to turn on CK3. Press and hold the PTT key for about 2 seconds to turn on the CK3 and start the Note application in audio note mode. Press and hold the PTT key for more than 2 seconds to turn on the CK3, start the Note application in audio note mode, and start recording. You can record using the internal microphone or a headset microphone attached to the CK3 through the AA20 audio adapter. To stop recording, release the PTT key. To order the AA20 audio adapter, contact your local Intermec representative. Using Your CK3 as a Two-Way Radio You can also use the PTT feature with audio applications, such as iTalkie or 4Talk to communicate between two or more CK3s over the 802.11b/g radio network. You press the PTT button to talk to another CK3. For more information, go to www.tabletmedia.com/iTalkie.html or www.4pockets.com. CK3 Mobile Computer Users Manual 11 Chapter 1 Using the Computer Using the Touch Screen The CK3 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, today screen, and command bar. Navigation bar Today screen Command bar Windows Mobile 6.1 Start Screen Using the Stylus Your computer has a stylus for selecting items and entering information on the touch screen. Functions You Can Perform With the Stylus Action Tap Drag Tap and hold Description Touch the screen once with the stylus to select options, open or close applications, or launch menus from the Command bar. Hold the stylus on the screen and drag across the screen to select text and images. Tap and hold the stylus on an item to see a menu of actions available for that item. On the pop-up menu that appears, tap the action you want to perform. 12 CK3 Mobile Computer Users Manual Understanding the Screen Icons Chapter 1 Using the Computer Use the screen icons on the navigation bar and the command bar to see the network connection status and other system information. For information about the battery icons, see Checking the Battery Status on page 6. Some standard Microsoft icons are included in this table. Screen Icons Icon Description The volume is turned off. To turn the volume back on, tap this icon and choose your setting. The computer is connected to the network. The computer is not connected to the network. The 802.11b/g radio is connected to the wireless network. The computer is connected through the USB port to your desktop PC. The iConnect application icon. Tap it to set up Ethernet or Wireless settings. Aligning the Touch Screen If the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen. To calibrate the touch screen 1 Tap Start > Settings > the Systems tab > Screen. Note: If the touch screen is so out of alignment that you cannot open the Start menu, you can try to align the screen menu using the keypad. For help, see the next procedure. 2 Tap Align Screen and follow the instructions to align the screen. 3 Click ok. CK3 Mobile Computer Users Manual 13 Chapter 1 Using the Computer
. To align the touch screen using the keypad 1 Access the Start menu by pressing 1 2 Press the Down button to select Settings. 3 Press Enter. 4 Press the Tab button until the Settings tabs are highlighted. 5 Press the Right Arrow button to select the System tab. 6 Press Tab until the Screen icon is highlighted. 7 Tab to Align Screen and press Enter. 8 Follow the instructions to align the screen. 9 Click ok. If you are still unable to align the touch screen, you can clean boot the CK3. For help, see Clean Booting the CK3 on page 74. Understanding the Status LEDs The CK3 has three status LEDs. Notification LED Battery status LED Good read LED and Intermec Ready-to-Work indicator Status LEDs 14 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer The next table describes the notification LED, good read LED, and Intermec Ready-to-Work indicator. For information about the battery status LED, see Understanding the Battery Status LED on page 6. Understanding the Status LEDs LED Notification Color Orange Good Read Green Intermec Ready-to-
Work indicator Blue Description The CK3 is notifying you of a pending alarm or message. The CK3 has successfully decoded a bar code. The CK3 is suspending or resuming with the display turned off. Blinking blue You have successfully loaded and activated Intermec Terminal Emulator. The Intermec Terminal Emulator application is loaded, but is inactive. The Intermec Terminal Emulator application is missing or disabled. Off Caution: The blue light usually turns off within 10 seconds, but it may stay on for up to 30 seconds. During this time, do not press or remove the battery, or you may corrupt the data on your CK3. The Intermec Ready-to-Work indicator (blue light) is used by Intermecs SmartSystems Foundation, an application that lets you manage all of your SmartSystems-enabled devices simultaneously from a central location. For more information, see Configuring the CK3 Remotely With SmartSystems Foundation on page 28, or contact your Intermec representative. Custom applications may also use the blue light for other purposes. CK3 Mobile Computer Users Manual 15 Chapter 1 Using the Computer Scanning Bar Codes The CK3 ships with an internal imager to scan and enter bar code data. You can also connect to:
cordless scanners, such as the SF51 and SR61 through Bluetooth communications. For help, see Connecting to a Bluetooth Scanner on page 31. tethered scanners, such as the SR30 and SR61T through the CK3 RS-232 adapter (Model AA21). For help, see the CK3 RS-232 Adapter (AA21) Instructions (P/N 943-182-xxx). The type of imager you are using and the type of bar code you are decoding determines the way you scan the bar code. Depending on the imager model in your CK3, the CK3 supports reading 1D linear bar codes, 2D images, and composite and postal codes. By default, these bar code symbologies are enabled on the CK3:
Code 39 Code 128/GS1-128 DataMatrix (area imagers only) PDF417 (if supported) EAN/UPC If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the CK3. Use Intermec Settings to enable and disable symbologies. For help, see Configuring the CK3 With Intermec Settings on page 27. The next two sections describe how to scan a bar code label with the linear imager, area imager, and near-far range area imager. 16 CK3 Mobile Computer Users Manual Scanning With the Linear Imager Chapter 1 Using the Computer If your CK3 has a linear imager, use the following procedure to practice scanning a bar code. To scan bar code labels with the linear imager 1 Press 2 Point the scanner window at the bar code label and hold the CK3 to turn on the CK3. at a slight angle 15 to 25 cm (6 to 10 in) from the label. 3 Press the Scan button on the keypad, or pull the trigger on a handle, and direct the red beam so that it falls across all bars in the bar code label. Use this test bar code:
Code 39 Test Bar Code
*123456*
*123456*
Good read LED Scan button When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly. 4 Release the Scan button or trigger. CK3 Mobile Computer Users Manual 17 Chapter 1 Using the Computer Scanning With an Area Imager Your CK3 may come with one of two types of area imagers:
Extended range area imager Near-far range area imager Both area imagers are equipped with a laser pointer to help you aim at bar codes, allow you to scan 2D bar code symbologies, and support omni-directional (360) scanning. Omnidirectional scanning lets you position the CK3 in any orientation to scan a bar code label. Scanning With the Extended Range Area Imager 1 Press 2 Point the scanner window at the bar code label, and hold the CK3 to turn on the CK3. steady a few inches from the label. 3 Press the Scan button or pull the trigger. The laser pointer and illumination beam and frame appear. 4 Use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination frame covers the bar code you are trying to decode. Laser pointer
*JOHNB*
*JOHNB*
Good read LED Scan button 18 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 5 Release the Scan button or trigger. Scanning With the Near-Far Range Area Imager 1 Press 2 Point the scanner window at the bar code label. 3 Press the Scan button or pull the trigger. The illumination beam to turn on the CK3. and laser pointer appear. For near or close-in scanning distances of 30 cm (11.8 in) or less, use the laser pointer as a guide and aim slightly to the right of the center of the bar code. Make sure the illumination beam covers the bar code you are trying to decode. For standard and long range scanning distances of 30 cm
(11.8 in) or more, use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination beam covers the bar code you are trying to decode. When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 4 Release the Scan button or trigger. Improving the Performance of the Area Imager If you experience problems scanning a bar code with the 2D imager, try these possible solutions. Keep your hand as steady as possible while scanning a label. Position the imager as close to the bar code as possible while still being able to capture the entire bar code. Enable only the bar codes that you need to use every day. CK3 Mobile Computer Users Manual 19 Chapter 1 Using the Computer Choose a Predefined mode in Intermec Settings:
a Tap Start > Settings > the System tab > Intermec Settings. b Tap Data Collection > Internal Scanner > Imager Settings >
Predefined Modes and then select one of these options:
Only 1D labels. All types of bar code labels. Predefined Mode Select if You Are Scanning:
1D 1D and 2D Standard 1D and 2D Bright Environment 1D and 2D Reflective Surface Custom In high ambient light, such as outdoors in the sunshine. Glossy labels. In conditions that require customized settings. For more information about these settings, commands, and parameters, see the Intermec Settings Command Reference Manual available from the Intermec web site at www.intermec.com. If you are scanning multiple bar codes in a small area, use one of these parameters:
Aiming beam activation Aim triggering mode Center decoding To enable these parameters, use Intermec Settings. For help, see Configuring the CK3 With Intermec Settings on page 27. For help scanning using center decoding, see the next procedure. To scan a bar code using center-decoding 1 Press 2 Point the scanner window at the bar code label. 3 Press the Scan button or pull the trigger. The illumination beam to turn on the CK3. and the laser pointer appear. 20 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer 4 Aim both the illumination beam and the laser pointer at the bar code you want to scan. Note: The center-decoding parameter only decodes a bar code if the laser pointer is on the bar code and the illumination beam covers the bar code. Laser pointer
*JOHNB*
*JOHNB*
*JOHNB*
*JOHNB*
Good read LED Scan button When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly. Using a microSD Card You can use a micro Secure Digital (SD) card to increase file storage and install software. Your CK3 supports microSD cards that hold up to 2 GB of information. The microSD card slot is located in the battery compartment. To install a microSD card 1 Remove the battery. For help, see Removing and Installing the Battery on page 4. CK3 Mobile Computer Users Manual 21 Chapter 1 Using the Computer 2 Use a paper clip or slotted screwdriver to remove the cover. 3 Slide the microSD card cover toward the OPEN position and lift the cover. 4 Insert the microSD card. 22 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer 5 Close the microSD card cover, and slide the cover toward the LOCK position. 6 Replace the cover. 7 Use the stylus to press the reset button in the battery compartment of the CK3. Do not use force or a sharp object when pressing the reset button. You may damage the reset button. Reset button 8 Install the battery. CK3 Mobile Computer Users Manual 23 Chapter 1 Using the Computer 9 Press to turn on the CK3:
You should be able to navigate to the SDMMC Disk folder and see the contents of the microSD card. If the microSD card is bootable, your CK3 boots from the card. If the microSD card contains operating system upgrade files, the upgrade process automatically starts. For more information, see Upgrading the System Software on page 61. For troubleshooting information, see Troubleshooting Your CK3 on page 67. 24 CK3 Mobile Computer Users Manual 2 Connecting and Configuring the CK3 Use this chapter to understand how to configure the CK3 to communicate in your network. This chapter contains these topics:
Connecting to a PC Configuring the CK3 Parameters Configuring the CK3 for Your Network Configuring Wireless Security 25 Chapter 2 Connecting and Configuring the CK3 Connecting to a PC You can use Microsoft ActiveSync to establish a connection between your CK3 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site. To establish an ActiveSync partnership between your CK3 and PC, you need to physically connect your CK3 to your PC using these accessories:
AD20 single dock USB to mini-USB cable To establish an ActiveSync partnership 1 Download ActiveSync from the Microsoft web site and install ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears. 2 Follow the onscreen instructions to establish a partnership. When the partnership is established, the Microsoft ActiveSync screen appears on your PC. 26 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 Configuring the CK3 Parameters You can configure many parameters on the CK3, such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CK3 operates. Configuring the CK3 With Intermec Settings Use Intermec Settings to configure the CK3 and view system information. To open Intermec Settings Tap Start > Settings > the System tab > Intermec Settings. CK3 Mobile Computer Users Manual 27 Chapter 2 Connecting and Configuring the CK3 For information about each command, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). Navigating in Intermec Settings To Perform This Action Do This Tap the command or use the up and down arrow keys. Select a command. Expand a command. Tap the command or use the left and right arrow keys. Select text in a text box. Save your settings. Tap in the text box and drag the stylus over the text. Tap File > Save Settings or tap
. Configuring the CK3 Remotely With SmartSystems Foundation Intermecs SmartSystems Foundation lets you manage all of your SmartSystems-enabled devices simultaneously from a central location. The SmartSystems console displays all of the SmartSystems-
enabled devices in your network. Your CK3 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CK3 computers. To open Intermec Settings from the SmartSystems console 1 In the SmartSystems console, right-click a CK3. 2 Select Intermec Settings. For more information about SmartSystems Foundation, go to the Intermec web site at www.intermec.com/SmartSystems. Configuring the CK3 for Your Network The CK3 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CK3 using:
Bluetooth communications. 802.11b/g radio communications. 28 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 Ethernet communications USB and serial communications. Configuring 802.11b/g Radio Communications Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage. Your CK3 has an 802.11b/g radio to transfer data using wireless communications. This section assumes that your wireless network is set up, including your access points. To configure 802.11b/g radio parameters 1 Tap Start > Settings > the Systems tab >Intermec Settings. 2 Tap Communications > 802.11 Radio > Funk Security >
[Profile #] > SSID. 3 Enter your SSID (network name). 4 If you are not using DHCP, tap IP Settings and configure your network settings. 5 Make sure that your CK3 is talking to the network and that the network can see your CK3. 6 Configure security. For help, see Configuring Wireless Security on page 37. Configuring Bluetooth Communications You CK3 is Bluetooth-enabled, which lets you connect to other Bluetooth devices, such as:
scanners. printers. You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off. audio devices. CK3 Mobile Computer Users Manual 29 Chapter 2 Connecting and Configuring the CK3 To turn on the Bluetooth radio 1 Tap Start > Settings > the Connections tab > Bluetooth > the Mode tab. 2 Tap Turn on Bluetooth. 3 (Optional) If you want your CK3 to be visible to other Bluetooth devices, tap Make this device visible to other devices. 4 Click ok. The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CK3, you need to recreate pairings to devices. You can also access Bluetooth settings using Intermec Settings. To access Bluetooth settings using Intermec Settings For more information about Bluetooth settings, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). In Intermec Settings, tap Communications > Bluetooth. 30 CK3 Mobile Computer Users Manual Upgrading the System Software Chapter 3 Developing and Installing Applications When you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files. The SSPB files are stored on the DiskOnChip and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, the Intermec wireless security suite, and SmartSystems Foundation. As new features are added to these components, you can upgrade your SSPB files without needing to upgrade the operating system. Alternately, you can choose to upgrade only the operating system if you need new functionality. If you upgrade the operating system, you will need to reinstall SSPB files. There are two ways to upgrade your computer:
You can upgrade your computer using an storage card. For help, see the next section, Upgrading the CK3 Using a microSD Card. You can upgrade your computer using the SmartSystems Console. For help, see Upgrading the CK3 Using SmartSystems Foundation on page 63. You need to download the latest upgrade files from the Intermec web site to your PC. To download the upgrade files 1 Start your web browser and go to the Intermec web site at www.intermec.com. 2 Go to Support > Downloads. 3 Click the link to search the product downloads. 4 Select your computer from the Downloads list. The Downloads page displays all of the downloads available for your computer. 5 Download the upgrade file you need. If you want to upgrade both the OS and the SSPB, you will need to download both files. CK3 Mobile Computer Users Manual 61 Chapter 3 Developing and Installing Applications Upgrading the CK3 Using a microSD Card To use a microSD card to upgrade the computer, you need an SD card reader and a microSD adapter card formatted as FAT16. To upgrade the operating system using a microSD card 1 Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 2 Copy all required OS upgrade files to the microSD card. 3 Remove the microSD card from the adapter card and insert it into the CK3. 4 Place the CK3 in a dock connected to external power and press the Reset button (using a stylus) located in the battery cavity on the back of the CK3. For help, see Cold Booting the CK3 on page 73. 5 Remove the microSD card when the Installation Complete menu appears. 6 Remove the CK3 from the dock and replace the battery. To upgrade the SSPB using a microSD card 1 Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 2 Copy all required SSPB upgrade files to the microSD card. 3 Remove the microSD card from the adapter card and insert it into the CK3. 4 Using the stylus, press the Reset button in the battery compartment. 5 Press and hold 6 Continue to hold 7 Release as you insert the battery back into the CK3. until a Warning message appears.
, read the message, and press either button on the right side to continue. 8 Perform the screen alignment and wait for the CK3 to load files from the microSD card. When the progress is complete, the CK3 warm boots to reset the configuration. 62 CK3 Mobile Computer Users Manual Chapter 3 Developing and Installing Applications 9 Remove the microSD card and delete the files. 10 Set the date, time, and network communication parameters to reestablish communications with the other devices in the wireless network. Upgrading the CK3 Using SmartSystems Foundation You can use the SmartSystems console to upgrade the operating system on your CK3. The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library (IDL). Before you can upgrade your CK3, you need:
SmartSystems Foundation. To download SmartSystems Foundation, go to www.intermec.com/idl and open the Device Management page. the device upgrade .exe file. This file is available from the Intermec web site at www.intermec.com. Go to Support > Downloads. Make sure the file you select is for your language. To upgrade the computer using SmartSystems Foundation 1 Install SmartSystems Foundation on your PC and open the SmartSystems console. 2 Make sure the SmartSystems console and CK3 are on the same subnet. 3 Make sure your CK3 is either in a communications dock or charging dock or that power management is disabled. 4 Download the device upgrade .exe file to your PC. 5 Double-click the .exe file on your PC. An InstallShield application starts and walks you through the process of extracting the upgrade files to the default location. Note: Do not change the default location where InstallShield extracts the files. The SmartSystems console requires the files to be in this location. 6 From the SmartSystems console, locate the device upgrade to install. CK3 Mobile Computer Users Manual 63 Chapter 3 Developing and Installing Applications 7 Drag the application to each CK3 you want to upgrade or to a group of CK3s in a folder.The SmartSystems console installs the upgrade on your computers. After the download is complete, your CK3 replaces the operating system and automatically performs a cold boot. Note: The SmartSystems console indicates that your CK3 is offline, by displaying a red stop sign symbol, until the CK3 reboots and reconnects to the system. 64 CK3 Mobile Computer Users Manual 4 Troubleshooting and Maintaining the CK3 This chapter contains possible solutions to problems you may encounter while using the CK3. This chapter also contains information on booting the computer and performing regular maintenance. 65 Chapter 4 Troubleshooting and Maintaining the CK3 Calling Product Support To talk to an Intermec Product Support representative, call 1-800-755-5505. Before you call Intermec Product Support, make sure you have the following information ready:
Configuration number Operating system version SmartSystems Platform Bundle (SSPB) version If you are using security, know the type (Funk or Microsoft) and the full set of parameters Power management settings If you are using Intermec Terminal Emulation (ITE), know the version and protocol If you are not using ITE, know the language your custom application was written in and the tools you used to create it You can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application. To find your configuration number Look at the CN field of the configuration label on the back of your CK3. 66 CK3 Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CK3 To find your operating system version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the version of the operating system and the SmartSystems Platform Bundle (SSPB) loaded on your CK3. Troubleshooting Your CK3 Use this section to troubleshoot some common problems you may experience with your CK3. Note: If you send the CK3 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer. Problems While Configuring the CK3 Possible Solution If you are working in Intermec Settings, you cannot scan configuration commands. Exit the application to scan configuration commands. Problem You scan a configuration command, such as Beeper Volume, and you hear three low beeps and nothing happens. CK3 Mobile Computer Users Manual 67 Chapter 4 Troubleshooting and Maintaining the CK3 Problems While Configuring the CK3 (continued) Problem You scan or enter an option for the Scanner Model configuration command, and you hear three low beeps and nothing happens. You cannot type a character on the keypad or you can only type uppercase or lowercase letters. You press and nothing happens. You insert a microSD card and cannot find the SDMMC Disk folder on the CK3. Or, you insert a bootable SD card and the CK3 does not boot from the card. The Battery status LED is on. Possible Solution You may have scanned or entered a Scanner Model command that does not apply to the type of scanner that you have installed. Try scanning or entering the Scanner Model command again and select an option for the type of device you are using. You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see Using the Keypad on page 7. Make sure the backlight is on. Make sure you have a charged battery that is installed correctly. For help, see Charging the Battery on page 4. The battery may be discharged. Replace the battery with a spare charged battery, or charge the battery. Reset the CK3. For help, see Resetting the CK3 on page 73. The microSD card may not be installed correctly. Insert the microSD card as described in Steps 2 through 4 of Using a microSD Card on page 21. The microSD card may be damaged. Try another microSD card. If the battery status LED is a steady green, the battery is more than 95% charged and computer is on a charger. If the battery status LED is blinking red, then the battery is low. Replace or charge the battery. If the battery status LED is a steady red, the main battery is on charge. 68 CK3 Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CK3 Problems While Configuring the CK3 (continued) Problem The computer appears to be locked up and you cannot enter data. Possible Solution Press the power key to turn off the CK3, and then press the power key again to turn it on. Press and hold the power key 5 seconds to warm boot the CK3. Try reloading the firmware. For help, see Upgrading the System Software on page 61. If the CK3 does not boot or reset, contact your Intermec representative for help. You tap the screen and nothing happens. Align your screen. For help, see Aligning the Touch Screen on page 13. Problems With Wireless Connectivity Problem When you turn on the CK3 after it was suspended for 10 to 15 minutes or longer, the CK3 can no longer send or receive messages over the network. The CK3 is connected to the network, and you move to a new site to collect data. Now, your CK3 is not connected to the network. The CK3 appears to be connected to the network, but you cannot establish a terminal emulation session with the host computer. Possible Solution The host may have deactivated or lost the current terminal emulation session. In a TCP/IP direct connect network, turn off the Keep Alive message from host to maintain the TCP session while the computer is suspended. Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network. There may be a problem with the host computer, with the connection between the Intermec Application Server and the host computer, or with the connection between the access point and the host computer. Check with network administrator to make sure the host is running and allowing users to login to the system. CK3 Mobile Computer Users Manual 69 Chapter 4 Troubleshooting and Maintaining the CK3 Problems With Wireless Connectivity (continued) Possible Solution There may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point users manual. Problem The CK3 appears to be connected to the network, but the host computer is not receiving any information from the CK3. Problems While Configuring 802.1x Security Possible Solution Make sure the CK3 IP address, host IP address, subnet mask, default router are configured for the network. The CK3 may not be communicating with the access point. Make sure the CK3 network name matches the access point network name (SSID). The 802.1x security network may not be active. Make sure the server software is properly loaded and configured on the server PC. See server software documentation for help. The CK3 may not be communicating with the intended access point. Make sure the CK3 network name matches the access point network name. Default network name is INTERMEC. The access point may not be communicating with the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled. When you change the SSID, the WEP key values are not saved. Configure the WEP key values and save your changes. Problem The CK3 indicates that it is authenticated, but it does not communicate with the host. The CK3 does not appear to be authenticating and a network connection icon does not appear on the toolbar. A network connection icon appears in the toolbar, but then disappears. You are setting up multiple access points in a network, with different SSIDs, and the connection fails. 70 CK3 Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CK3 Problems While Configuring 802.1x Security (continued) Problem The CK3 indicates it is not authenticated. Possible Solution Make sure that:
the User Name and Password parameters on the CK3 match the user name and password on the authentication server. You may need to configure the password on both the CK3 and the authentication server. on your authentication server, the user and group are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software. the IP address and secret key for the access point match the IP address and secret key on the authentication server. You may need to configure the IP address and secret key on both your access point and authentication server. the authentication server software is running on the server PC. When you clean boot the CK3, the date and time are not saved. Configure the date and time and save your changes. You clean boot the CK3 and this message appears, The server certificate has expired or your system date is incorrect. Problems While Scanning Bar Codes Problem You press the Scan button, but you cannot see a red beam of light. Possible Solution You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again. You may be scanning the bar code label straight on. Change the scanning angle and try again. Move within two feet of a wall to test the effective scan of the scanner. For help scanning bar codes, see Scanning Bar Codes on page 16. CK3 Mobile Computer Users Manual 71 Chapter 4 Troubleshooting and Maintaining the CK3 Problems While Scanning Bar Codes (continued) Problem The input device attached to the CK3 does not work well or read bar code labels very quickly. When you release Scan button, the Good Read LED does not turn off. The scanner does not read the bar code label. Possible Solution Set the Scanner Model command to the specific attached input device. Check enabled bar code symbologies and enable only the symbologies being used. If the CK3 is configured to use continuous/edge triggering, the Good Read LED stays on. If the CK3 is configured to use level triggering, there may be a problem. Press the Scan button or pull the trigger again without scanning a bar code label. If the LED is still on, contact your local Intermec representative. Aim the scanning beam so that it crosses the entire bar code label in one pass. Try changing the scan angle. Check the quality of the bar code label, Scan a bar code label that you know scans well. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan. Make sure the bar code symbology is enabled. For help, see Configuring the CK3 With Intermec Settings on page 27. Make sure the application is accepting input by scanning a bar code. You may need to type this information instead. The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do not allow abrasive material to touch the window. The CK3 may have decoded the bar code label in a different bar code symbology. Try scanning the bar code label again. Make sure you scan the entire label. The scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured. The scanned bar code data that appears in your application does not match the data encoded in the bar code label. 72 CK3 Mobile Computer Users Manual Resetting the CK3 Chapter 4 Troubleshooting and Maintaining the CK3 You seldom need to reset the CK3. However, you do need to reset the CK3 when an application is locked up and does not respond, when you upgrade the firmware, or when you reflash the CK3. The CK3 uses the configuration currently saved in flash memory during the reset process. There are three ways to reset the CK3:
Warm boot Cold boot Clean boot Warm Booting the CK3 If your CK3 has a charged battery installed but does not resume after you press the Power key, or if the computer or an application is locked up, you may need to warm boot the CK3. To warm boot your CK3 Press and hold for 5 seconds. Or, From the SmartSystems console, right-click the CK3 and select Intermec Power Tools > Warm Boot Device. The CK3 shuts down, restarts, and goes through the initialization process. Cold Booting the CK3 If the CK3 or application is locked up and does not respond to a warm boot, follow this procedure to perform a cold boot. Performing a cold boot may result in data loss. When you cold boot the CK3, cached disk data may not be saved, so transactional data may be lost. CK3 Mobile Computer Users Manual 73 Chapter 4 Troubleshooting and Maintaining the CK3 To cold boot your CK3 1 Remove the battery. 2 Use the stylus to press the reset button in the battery compartment of the CK3. Reset button Do not use force or a sharp object when pressing the reset button. You may damage the reset button. 3 Replace the battery. Clean Booting the CK3 If the CK3 does not warm boot or cold boot, you may need to perform a clean boot. When you clean boot the CK3, the CK3 only loads files and applications that are absolutely required by the operating system. Perform a clean boot to get the CK3 up and running so that you can run diagnostic tests to troubleshoot the normal boot process. The clean boot process erases the CK3 memory, including all applications and data files in the object store. To preserve applications through a clean boot, store them in the Flash File Store. For more information, see Installing Applications on the CK3 on page 53. 74 CK3 Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CK3 To clean boot the CK3 1 Remove the battery. 2 Use the stylus to press the reset button in the battery compartment of the CK3. Reset button 3 Press and hold 4 Continue to hold appears on screen. as you replace the battery. until the Clean boot the system? prompt 5 Release
, read the message, and press the appropriate button to either proceed with the clean boot or cancel the clean boot. Note: You can also clean boot your CK3 from the SmartSystems console: right-click the CK3 and select Intermec Power Tools >
Clean Boot Device. CK3 Mobile Computer Users Manual 75 Chapter 4 Troubleshooting and Maintaining the CK3 Cleaning the Scanner Window and Screen To keep the CK3 in good working order, you may need to perform these minor maintenance tasks:
Clean the scanner window. Clean the CK3 screen. Clean the scanner window and CK3 screen as often as needed for the environment in which you are using the computer. To clean the CK3, use a solution of ammonia and water. There are no user-serviceable parts inside the CK3. Opening the unit will void the warranty and may cause damage to the internal components. to turn off the CK3. To clean the scanner window and computer screen 1 Press 2 Dip a clean towel or rag in the ammonia solution and wring out the excess. Wipe off the scanner window and screen. Do not allow any abrasive material to touch these surfaces. 3 Wipe dry. 76 CK3 Mobile Computer Users Manual A Specifications 77 Appendix A Specifications Physical and Environmental Specifications Physical Dimensions Length:
Width (at widest part):
Height (at tallest part):
21.69 cm (8.54 in) 8.36 cm (3.29 in) 4.67 cm (1.84 in) CK3 Weight Scan Engine Option With EV12 With EA20X With EX25 With AB17 14.41 oz 14.74 oz 15.73 oz With AB18 16.32 oz 16.66 oz 17.64 oz Power and Electrical Specifications Operating:
Backup:
Rechargeable lithium-ion battery Supercap supplies 10 minutes of bridge time while replacing the main battery x 4,4 V, 2A; x 4,7 V, 1,5A
-10C to 50C (14F to 122F)
-20C to 70C (-4F to 158F) 0C to 45C (32F to 113F) Electrical rating:
Temperature and Humidity Specifications Operating temperature:
Storage temperature:
Charging temperature:
Relative humidity (operating): 0 to 95% non-condensing Environmental rating:
Screen Specifications 240 RGB x 320 pixels 8.9 cm (3.52 in) diagonal square active area, VGA LED backlight with 5 levels of brightness LCD capable of both portrait and landscape operation IP54 78 CK3 Mobile Computer Users Manual Appendix A Specifications Keypad Options Alphanumeric and function keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays Large numeric and function keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays Bar Code Symbologies Australian Post*
Aztec*
BPO (British Post 4-state)*
ChinaPost CanadaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128/GS1-128 DataMatrix*
Dutch Post*
EAN/UPC EAN.UCC Composite GS1 DataBar Expanded GS1 DataBar Limited GS1 DataBar Omnidirectional Interleaved 2 of 5 Japan Post*
Matrix 2 of 5 Maxicode*
Micro PDF417 MSI PDF417 Planet*
Plessey Postnet*
QR Code*
Standard 2 of 5 Telepen TLC 39
* These symbologies are only available if your CK3 has an extended range area imager or a near-far range area imager. CK3 Mobile Computer Users Manual 79 Appendix A Specifications EV12 Linear Imager Reading Distances Minimum Reading Distances With 0.12 cm (0.05 in) Setback*
Symbology Density Code 39 Minimum Distance Maximum Distance 9.6 cm (3.8 in) 7.1 cm (2.9 in) 6.1 cm (2.5 in) 8.1 cm (3.2 in) EAN/UPC 0.33 mm (13 mils) 6.1 cm (2.5 in)
*Minimum reading distances are measured in the dark (0 lux). 17.9 cm (7.1 in) 20.9 cm (8.3 in) 26.9 cm (10.6 in) 33.9 cm (13.4 in) 22.9 cm (9.1 in) 0.15 mm (6 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) 0"
in 2"
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0.125 mm / 5 mils 0.25 mm / 10 mils 0.5 mm / 20 mils 1 mm / 40 mils 20 15 10 5 0 5 10 15 20 cm 0 5 40 EV12 Linear Imager Minimum Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3. 15 30 35 20 10 25 80 CK3 Mobile Computer Users Manual Appendix A Specifications Typical Reading Distances With 0.12 cm (0.05 in) Setback*
Symbology Density Code 39 0.15 mm (6 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) Minimum Distance Maximum Distance 9.1 cm (3.6 in) 6.1 cm (2.5 in) 5.1 cm (2.1 in) 7.1 cm (2.9 in)**
19.9 cm (7.9 in) 24.9 cm (9.8 in) 34.9 cm (13.8 in) 50.9 cm (20.1 in) 27.9 cm (11.0 in) EAN/UPC 0.33 mm (13 mils) 5.1 cm (2.1 in)
* Typical reading distances are measured in an office environment (200 lux).
** Minimum distance depends on bar code width and scan angle. 16"
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EAN/UPC 100%
0.125 mm / 5 mils 0.25 mm / 10 mils 0.5 mm / 20 mils 1 mm / 40 mils 0 10 20 30 40 50 60 70 80 cm 90 40 30 20 10 0 10 20 30 40 EV12 Linear Imager Typical Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3. CK3 Mobile Computer Users Manual 81 Appendix A Specifications EA20X Extended Range Area Imager Minimum Reading Distances Minimum Reading Distances With 0.2 cm (0.08 in) Setback*
Symbology Density Code 39 0.15 mm (6 mils) 0.20 mm (8mils) 0.25 mm (10 mils) 0.50 mm (20 mils) 1.00 mm (40 mils) 0.33 mm (13 mils) EAN/UPC 100%
Data Matrix 0.18 mm (7 mils) 0.25 mm (10 mils) 0.38 mm (15 mils) 0.17 mm (6.6 mils) 0.25 mm (10 mils) 0.38 mm (15 mils) PDF417 Minimum Distance Maximum Distance 16.2 cm (6.4 in) 12.2 cm (4.8 in) 9.2 cm (3.6 in) 10.2 cm (4.0 in) 15.2 cm (6.1 in) 9.2 cm (3.6 in) 21.8 cm (8.6 in) 30.8 cm (12.1 in) 40.8 cm (16.0 in) 70.8 cm (27.9 in) 99.8 cm (99.7 in) 47.8 cm (18.8 in) 17.2 cm (6.8 in) 15.2 cm (6.1 in) 10.2 cm (4.0 in) 15.2 cm (6.1 in) 10.2 cm (3.9 in) 11.2 cm (4.4 in) 19.8 cm (7.8 in) 28.8 cm (11.3 in) 44.8 cm (17.6 in) 21.8 cm (8.6 in) 32.8 cm (12.9 in) 49.8 cm (19.6 in)
*Minimum reading distances are measured in the dark (0 lux). 82 CK3 Mobile Computer Users Manual 0"
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PDF417 10 mils Data Matrix 10 mils 0.15mm/6 mils 0.25 mm / 10 mils 100% contrast EAN/UPC 0.5 mm / 20 mils 25 20 15 10 5 0 5 10 15 20 25 cm 0 10 20 90 EA20X Extended Range Area Imager Minimum Reading Distances: This graphic does not include the 0.2 cm (0.08 in) setback for the CK3. 80 40 60 50 30 70 CK3 Mobile Computer Users Manual 83 Appendix A Specifications EX25 Near-Far Range Area Imager Reading Distances. 1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in) Setback*
Symbology Density Code 39 0.1 mm (3.8 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) 1.3 mm (51 mils) 2.5 mm (100 mils) Minimum Distance Maximum Distance 31.76 cm (12.51 in) 18.24 cm (7.18 in) 68.76 cm (27.07 in) 18.24 cm (7.18 in) 109.76 cm (43.22 in) 19.24 cm (7.57 in) 219.76 cm (86.52 in) 40.24 cm (15.84 in) 309.76 cm (121.96 in) 100.24 cm (39.46 in) 429.76 cm (169.20 in) 130.24 cm (51.27 in) 22.24 cm (7.96 in) 99.76 cm (39.28 in) EAN 100% 0.33 mm
* Minimum reading distances are measured in the dark (0 lux). 84 CK3 Mobile Computer Users Manual Appendix A Specifications 0"
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0.25 mm 10 mils 69 cm 27.2"
0.5 mm / 20 mils 110 cm 43.3"
1 mm / 40 mils 220 cm 86.6"
2.54 mm / 100 mils 430 cm 169.3"
cm 200 160 120 80 40 0 40 80 120 160 200 0 40 80 120 160 200 240 280 320 360 400 440 EX25 Near-Far Range Imager 1D Minimum Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3. CK3 Mobile Computer Users Manual 85 Appendix A Specifications 1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback*
Symbology Density Code 39 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) 1.4 mm (55 mils) 2.5 mm (100 mils) Minimum Distance Maximum Distance 89.76 cm (35.34 in) 16.24 cm (6.21 in) 179.76 cm (70.77 in) 18.24 cm (7.00 in) 389.76 cm (153.45 in) 18.24 cm (7.00 in)**
479.76 cm (188.89 in) 20.24 cm (7.78 in)**
869.76 cm (342.43 in) 20.24 cm (7.78 in)**
20.24 cm (7.78 in) 109.76 cm (43.22 in) EAN 100% 0.33 mm
* Typical reading distances are measured in an office environment (200 lux).
** as long as the bar code label fits in the reading area 86 CK3 Mobile Computer Users Manual Appendix A Specifications 0"
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0.25 mm 10 mils 90 cm 35.4"
0.5 mm / 20 mils 180 cm 70.9"
1 mm / 40 mils 390 cm 153.5"
2.54 mm / 100 mils 400 320 240 160 80 0 80 160 240 320 400 870 cm 342.5"
cm 0 80 160 240 320 400 480 560 640 720 800 880 EX25 Near-Far Range Imager 1D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3. CK3 Mobile Computer Users Manual 87 Appendix A Specifications 2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback*
Symbology Density DataMatrix 0.25 mm (10 mils) 1.4 mm (55 mils) 2.5 mm (100 mils) 3.5 mm (140 mils) 5 mm (200 mils) Minimum Distance Maximum Distance 73.76 cm (29.04 in) 20.24 cm (7.96 in)**
339.76 cm (133.77 in) 20.24 cm (7.96 in)**
679.76 cm (267.63 in) 20.24 cm (7.96 in)**
789.76 cm (310.93 in) 20.24 cm (7.96 in)**
1199.76 cm (472.02 in) 20.24 cm (7.96 in)**
* Typical reading distances are measured in an office environment (200 lux).
** as long as the bar code label fits in the reading area 88 CK3 Mobile Computer Users Manual Appendix A Specifications 0"
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1.4 mm / 55 mils 340 cm 133.9"
2.5 mm / 100 mils 680 cm 267.7"
3.5 mm / 140 mils 790 cm 311"
400 320 240 160 80 0 80 160 240 320 400 cm 0 80 160 240 320 400 480 560 640 720 800 880 EX25 Near-Far Range Imager 2D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3. CK3 Mobile Computer Users Manual 89 Appendix A Specifications Accessories You can use these accessories (sold and ordered separately) with the CK3. To order accessories, contact your local Intermec sales representative. Battery (AB17, AB18) The AB17 standard battery and AB18 extended battery provide main power to the CK3. Quad Charger (AC20) The AC20 quad charger charges up to four CK3 batteries at one time. Single Dock (AD20) The AD20 single dock charges a spare CK3 battery and powers your CK3 while providing communications through a serial, USB client, or USB host adapter port. Ethernet Multidock (AD21) The AD21 ethernet multidock provides ethernet connectivity and power to up to four CK3 computers at one time. Charge-Only Multidock (AD22) The AD22 charge-only multidock charges up to four CK3 computers at one time. Vehicle Dock (AV10) Use the AV10 vehicle dock to hold and charge your CK3 while you are using it on a vehicle. Vehicle Battery Adapter (AE33) Use the AE33 vehicle battery adapter to provide power to your CK3 from your vehicle. To use the vehicle battery adapter, you also need the AA23 power adapter. Audio Adapter (AA20) Use the audio adapter to connect an audio device, such as a headset, to your CK3. RS-232 Adapter (AA21) Use the RS-232 adapter to connect RS-232 devices to your CK3. 90 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, using one of these methods:
Scan the association bar code label that ships with the CK3. Run the Wireless Scanning Wizard. To connect to a Bluetooth scanner with the association label 1 Make sure that the Bluetooth radio on your CK3 is enabled and that your CK3 is visible and connectable. 2 Make sure that your Bluetooth scanner is on. 3 With your Bluetooth scanner, scan the Bluetooth association bar code label that ships with the CK3. 4 When prompted, enter the passcode for your scanner. The default passcode for Intermec Bluetooth scanners is 0000. 5 Tap Finish. To connect to a Bluetooth scanner with the Wireless Scanning Wizard 1 Select Start > Settings > the System tab > Wireless Scanning. 2 Follow the onscreen instructions to connect to a scanner. CK3 Mobile Computer Users Manual 31 Chapter 2 Connecting and Configuring the CK3 Configuring Bluetooth Communications for Wireless Printing To configure your CK3 for Bluetooth wireless printing, you need to:
make sure Bluetooth power is on. For help, see the procedure in Configuring Bluetooth Communications on page 29. create an application that opens the wireless printing COM port on your CK3. For help, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl. select the current wireless printer on the CK3. For help, see the next procedure. To select the current wireless printer 1 Select Start > Settings > the System tab > Wireless Printing. 2 Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current wireless printer. 3 (Optional) Tap Print Test Page. The printer prints out the test page. Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the IDL, available from the Intermec web site at www.intermec.com/idl. 32 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 Connecting to a Bluetooth Audio Device Use the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a Bluetooth headset. To connect to a Bluetooth audio device 1 Select Start > Settings > the System tab > Bluetooth Audio. The Bluetooth Audio screen appears. 2 Follow the onscreen instructions to connect to a Bluetooth audio device. Configuring Ethernet Communications You connect your CK3 to your Ethernet network with an ethernet cable and one of these accessories:
AD20 single dock with an AA12 ethernet adapter AD21 ethernet multidock To use your CK3 in an Ethernet network 1 Connect your CK3 to an ethernet network with an AD20 or AD21. Ethernet communications is automatically enabled on your CK3. 2 Configure these network parameters:
If you have a DHCP server, enable DHCP. If you do not have a DHCP server, set these parameters:
a IP address b Subnet mask CK3 Mobile Computer Users Manual 33 Chapter 2 Connecting and Configuring the CK3 c Default router 3 If necessary, set these parameters:
Primary and secondary DNS servers Primary and secondary WINS servers 4 Make sure that your CK3 is communicating with the network and that the network can see your CK3. Using Serial and USB Communications You can use these CK3 accessories to transmit data to and receive data from another device through serial or USB communications:
AD20 single dock AV10 vehicle dock AA21 RS-232 adapter For more information about these accessories and how to order them, see Accessories on page 90. Checking the Status of Your Wireless Connection After you configure your wireless settings, you can use iConnect to check the status of your connection. You can also use iConnect to configure the network settings and test the connection of your CK3 against the network. To check the status of your wireless connection 1 Tap the iConnect icon (
) in the lower right corner of the Today screen. 2 From the iConnect menu, select Status > Wireless. The Wireless Status screen appears and checks the connection. To configure the network settings From the iConnect menu, tap Tools > Wireless Settings. To test the connection of your CK3 against your network From the iConnect menu, select Tools > Ping Test. 34 CK3 Mobile Computer Users Manual Viewing Detailed 802.11b/g Radio Connection Information Chapter 2 Connecting and Configuring the CK3 Use the ISpyWiFi utility to view detailed information for your 802.11 radio connection. You can also use ISpyWiFi to scan for access points in your network and ping for detailed information. You start the ISpyWiFi utility using the iConnect icon or File Explorer. With File Explorer, you can also create a shortcut to start the utility from the CK3 desktop. To start the ISpyWiFi utility Tap the iConnect icon (
) in the lower right corner of the Today screen and select Status > Wireless > the Advanced button. Or, 1 Tap Start > File Explorer. 2 Tap the arrow next to My Documents and select My Device. CK3 Mobile Computer Users Manual 35 Chapter 2 Connecting and Configuring the CK3 3 Tap the Windows folder and scroll down to find ISpyWiFi. 4 Tap ISpyWifi. The ISpyWiFi utility starts. To add an ISpyWiFi shortcut to the CK3 Programs folder 1 Tap and hold your stylus on the ISpyWiFi executable until the pop-up menu appears. 2 Select Copy from the pop-up menu. 3 Navigate to the Windows\Start Menu\Programs folder. 4 Tap and hold the stylus in the empty area at the bottom of the screen until the pop-up menu appears. 36 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 5 Select Paste Shortcut. 6 Close File Explorer. 7 Select Start > Programs. The ISpyWiFi shortcut appears in the programs list. For more information about the ISpyWiFi tabs, see Understanding ISpyWiFi on page 92. Configuring Wireless Security The CK3 provides four types of security for your wireless network:
Wi-Fi Protected Access 2 (WPA2) Wi-Fi Protected Access (WPA) 802.1x WEP This section explains how to configure wireless security on your CK3. If you choose not to use security, see Disabling Security on page 49. Intermec always recommends that you implement security. You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, Choosing Between Funk and Microsoft Security. CK3 Mobile Computer Users Manual 37 Chapter 2 Connecting and Configuring the CK3 If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured. For more information on 802.1x security, see the MobileLAN secure 802.1x Security Solution Installation Guide (P/N 073134) available at www.intermec.com. Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory to issue certificates. Choosing Between Funk and Microsoft Security The CK3 supports both Funk and Microsoft security. The option you choose depends on your network security needs. Understanding Microsoft and Funk Security Security Choice Description Microsoft Funk (default) Microsoft security dynamically selects wireless networks based on your preferences. If you are primarily using the CK3 to connect to WiFi hotspots, you may want to use Microsoft security. To use Microsoft security, you need to select it as your security choice. For help, see Selecting Microsoft as Your Security Choice on page 43. Funk security offers features that are similar to Microsoft security, but Funk also offers these features:
CCX v2.0 compliance Support for LEAP and TTLS Configuration of up to four profiles If you are using the CK3 in a static environment that requires a high level of security, you should use Funk security. To use Funk security, you need to select a profile. For help, see the next section, Selecting a Funk Security Profile. 38 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 Selecting a Funk Security Profile You can define up to four profiles for Funk security. Different profiles let your CK3 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1. Note: You can also use the Profile Wizard to configure most wireless security settings. To start the Profile Wizard, tap the iConnect icon
Wireless Settings. To select a Funk security profile 1 Start Intermec Settings. 2 Choose Communications > 802.11 Radio > Funk Security. 3 Tap a profile to expand it. 4 (Optional) In the Profile Label text box, enter a meaningful name
) in the lower right corner of the Today screen and select Tools >
for your profile. 5 Configure your security settings. For help, see the next sections. 6 Repeat Steps 3 through 5 for each profile you want to define. 7 Select one profile as the active profile by tapping Active Profile and choosing a profile from the list. 8 Save your settings. Configuring WPA Security With Funk Security Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or WPA2-PSK security on your CK3 with Funk security. To configure WPA-802.1x or WPA2-802.1x with Funk security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. CK3 Mobile Computer Users Manual 39 Chapter 2 Connecting and Configuring the CK3 6 For Association, choose WPA or WPA2. Encryption automatically defaults to TKIP or AES, respectively. 7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press Enter. 8 If you choose TTLS or PEAP:
a For Prompt for Credentials, choose Enter credentials now. Note: You can use Prompt for Credentials to troubleshoot your network connection. b Tap User Name, enter your user name, and press Enter. c Tap User Password, enter your password, and press Enter. d For Validate Server Certificate, choose Yes and press Enter. Note: The correct date must be set on your CK3 when you enable Validate Server Certificate. If you choose TLS:
a Load a user and root certificate on your CK3. For help, see Loading a Certificate on page 47. b Enter a User Name and Subject Name. c For Validate Server Certificate, choose Yes and press Enter. d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 9 Save your settings and exit Intermec Settings. To configure WPA or WPA2 with Funk security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose WPA or WPA2 and press Enter. 40 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 7 For 8021x, choose None and press Enter. 8 For Pre-Shared Key, enter the pre-shared key or passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 9 Save your settings and exit Intermec Settings. Configuring 802.1x Security With Funk Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose Open and press Enter. 7 For Encryption, choose WEP and press Enter. 8 For Authentication, choose TTLS, PEAP, or TLS and press Enter. 9 If you choose TTLS or PEAP:
a Tap User Name, enter your user name, and press Enter. b Tap Password prompt, choose Enter password now, and press Enter. Note: You can use Password prompt to troubleshoot your network connection. c Tap User Password, enter your password, and press Enter. d For Validate Server Certificate, choose Yes and press Enter. CK3 Mobile Computer Users Manual 41 Chapter 2 Connecting and Configuring the CK3 If you choose TLS:
a Load a user and root certificate on your CK3. For help, see Loading a Certificate on page 47. b For Validate Server Certificate, choose Yes and press Enter. c Enter a User Name and Subject Name. d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 10 Save your settings and exit Intermec Settings. Configuring LEAP Security on Your CK3 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For 8021x, choose LEAP and press Enter. 7 For Association, choose Open, WPA, WPA2, or Network EAP and press Enter. Encryption automatically defaults to TKIP if you choose WPA, AES if you choose WPA2, and WEP if you choose Open or Network EAP. 8 For Prompt for Credentials, choose Enter credentials now. 9 Tap User Name, enter your user name, and press Enter. 10 Tap User Password, enter your password, and press Enter. 11 Save your settings and exit Intermec Settings. Configuring Static WEP Security With Funk Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 42 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 6 For Association, choose Open and press Enter. 7 For Encryption, choose WEP and press Enter. 8 For 8021x, choose None. 9 Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4). Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 10 For Transmit key, choose the key you want to use for transmitting data. 11 Save your settings and exit Intermec Settings. Selecting Microsoft as Your Security Choice The default security setting is Funk. If you want to use Microsoft security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset your CK3 for your change to take effect. With Microsoft as your security choice, you can configure:
WPA 802.1x Static WEP To select Microsoft security as your security choice 1 Select Start > Settings > the System tab > Intermec Settings. The Intermec Settings application appears. 2 Select Communications > 802.11 Radio > Security Choice. 3 From the Security Choice list, select Microsoft Security and save your settings. An alert box appears telling you that you must save your settings and warm boot the CK3 for the new security choice to take effect. 4 Tap Yes. The CK3 resets and starts with Microsoft Security as the Security Choice. CK3 Mobile Computer Users Manual 43 Chapter 2 Connecting and Configuring the CK3 Configuring WPA Security With Microsoft Security Use these procedures to set WPA-802.1x and WPA-PSK security on your CK3 with Microsoft security. To enable WPA-802.1x with Microsoft security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA. Data Encryption automatically defaults to TKIP. 6 For 802.1x Authentication, choose either TLS or PEAP. 7 If you choose TLS:
a Select Properties and tap the Run App button. The Auth. Settings dialog box appears. b Tap the Select button. c Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and Domain and press Enter. If you choose PEAP:
a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the Active Directory domain associated with the user account. e Press Enter. 8 Save your settings and exit Intermec Settings. 44 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 To enable WPA-PSK With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP. 6 For Pre-Shared Key, enter the pre-shared key or the passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 7 Save your settings and exit Intermec Settings. Configuring 802.1x Security With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose Open. 6 For Data Encryption, choose WEP. 7 For 802.1X Authentication, choose TLS or PEAP. 8 If you choose TLS:
a Select Properties and tap the Run App button. The Auth. Settings box appears. b Tap the Select button. c Select your certificate from the list and press Enter. The User Logon dialog box appears. CK3 Mobile Computer Users Manual 45 Chapter 2 Connecting and Configuring the CK3 d Enter a User Name and a Domain. and press Enter. If you choose PEAP:
a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the domain. e Press Enter. 9 For Network Key Setting, choose Automatic. 10 Save your settings and exit Intermec Settings. Configuring Static WEP Security With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Network Authentication, choose Open. 5 For Data Encryption, choose WEP. 6 For Network Key Setting, choose Enter Key and Index. 7 For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 8 For Network Key Index, select the key you want to use for data transmission. 9 Save your settings and exit Intermec Settings. 46 CK3 Mobile Computer Users Manual Loading a Certificate Chapter 2 Connecting and Configuring the CK3 If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CK3 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority. To import a certificate 1 Tap the iConnect icon (
) in the lower right corner of the Today screen. The iConnect pop-up menu appears. 2 Select Tools > Wireless Settings. The Profile Wizard appears. 3 Tap Edit Selected Profile > the Security tab. 4 For 8021x Security, select PEAP, TLS, or TTLS. CK3 Mobile Computer Users Manual 47 Chapter 2 Connecting and Configuring the CK3 5 Tap Get Certificates. 6 To import a root certificate:
a Tap the <<< button next to the Import Root Certificate field to select the root certificate (DER-encoded .cer file) to import. b Click Import Root Cert to install the selected certificate. To import a user certificate:
a Tap the <<< button next to the Certificate Path field to select the user certificate (DER-encoded .cer file without the private key) to import. b Tap the <<< button next to the Key Path field to select the private key (.pvk file) which corresponds to the user certificate you selected. To import a certificate from an IAS server:
a Tap Web Enrollment. b Enter the User, Password, and Server (IP address) to log into the server. c Tap OK. A dialog box appears asking if you want to load the root certificate. d Tap OK. The Enrollment Tool message box appears telling you that the certificate has been added. e Tap OK to close the message box. 48 CK3 Mobile Computer Users Manual Disabling Security Chapter 2 Connecting and Configuring the CK3 If you choose not to use security with your wireless network, you can disable it on the CK3. Intermec recommends that you always set security in your network. To disable security 1 Open Intermec Settings. 2 Choose Communications > 802.11 Radio > Microsoft Security. 3 For Network Authentication, choose Open. 4 For Data Encryption, choose Disabled. 5 Close Intermec Settings. CK3 Mobile Computer Users Manual 49 Chapter 2 Connecting and Configuring the CK3 50 CK3 Mobile Computer Users Manual 3 Developing and Installing Applications Installing Applications on the CK3 This chapter contains guidelines for developing applications for the CK3 and contains these sections:
Developing Applications for the CK3 Freeing Up Virtual Memory for Applications Launching an Application Automatically Upgrading the System Software 51 Chapter 3 Developing and Installing Applications Developing Applications for the CK3 The CK3 runs applications programmed in Microsoft Visual Studio 2005. You can also use Microsoft eMbedded Visual C++ 4.0 to program applications, but some features may not be available. Use this section to understand the hardware and software you need to develop applications for the CK3. Use the Intermec resource kits to develop new applications to run on the CK3. The Intermec resource kits are a library of C++ and .NET components grouped by functionality that you can use to create applications for the computer. The resource kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec IDL web site at www.intermec.com/idl. To use the resource kits, you need these hardware and software components:
Pentium desktop, 400 MHz or later Windows 2000 (Service Pack 2 or later) or Windows XP (Home, Professional, or Server) For native and managed development, Microsoft Visual Studio 2005 128 MB RAM (196 MB recommended) 360 MB hard drive space for minimum installation (720 MB for complete) CD-ROM drive compatible with multimedia desktop specification VGA or higher-resolution monitor (Super VGA recommended) Microsoft Mouse or compatible pointing device 52 CK3 Mobile Computer Users Manual Installing Applications on the CK3 Chapter 3 Developing and Installing Applications You can install applications on your CK3 using one of these methods:
Package your application as a cabinet (.cab) file. Send the .exe file (simple applications, only) to the CK3. Copy a directory structure that contains the application, supporting files, DLLs, images, and data files. Intermec recommends using .cab files to install your applications. The CK3 uses standard Windows Mobile .cab files and can install third-party .cab files. You can program your .cab file to install your application to one of these memory locations on your CK3:
Object Store or Flash File Store. The Object Store is a DiskOnChip flash that looks like a disk. The Flash File Store is an area of storage which is embedded in a section of the system flash memory. This storage is not erased during a reset, although it may be erased during the reflashing process. In addition to storing applications and data files, you can also store persistent registry information to the Flash File Store region. Optional microSD card. If you are using a microSD card, this should be the primary location to place application installation files. The microSD card creates the Storage Card folder (SDMMC) on the CK3. For help using a microSD card, see Using a microSD Card on page 21. Non-volatile Flash File Store. Use the small non-volatile Flash File Store region to hold .cab files that rebuild the system at clean boot or install applications from a .cab file into the Flash File Store so that they are ready-to-run when you perform a clean boot. The flash in the system has a limited number of write cycles, so do not use the Flash File Store for excessive writing. Files copied to any of these locations are safe when you cold boot the CK3 as long as the AutoRun system is installed in the appropriate location. For more information about AutoRun, see the Intermec Developers Library (IDL) Resource Kit Developers Guide available from www.intermec.com/idl. When you copy a .cab file to the \CabFiles folder, the folder automatically extracts that .cab file on every cold boot. CK3 Mobile Computer Users Manual 53 Chapter 3 Developing and Installing Applications You can use these methods to install files and applications on your CK3:
SmartSystems Foundation ActiveSync microSD card FTP server Wavelink Avalanche The following sections explain how to use each process to install your application on the CK3. Installing Applications Using SmartSystems Foundation Your CK3 is SmartSystems-enabled, which lets you use the SmartSystems console to install Intermec applications on your CK3. The console is part of SmartSystems Foundation. For more information, go to the Intermec web site at www.intermec.com/
SmartSystems. To install an application using the SmartSystems console 1 Download the application to your PC. 2 Double-click the application. The application appears in the SmartSystems console in the Software Vault. 3 Drag the application to each CK3 in your network or to a group of CK3s in a folder. Installing Applications Using Microsoft ActiveSync You can send applications from your PC to your CK3 using Microsoft ActiveSync. To install an application using Microsoft ActiveSync 1 On your PC, copy the .cab file you want to download to your CK3. 54 CK3 Mobile Computer Users Manual Chapter 3 Developing and Installing Applications 2 Create an ActiveSync connection between your PC and CK3. For help, see Connecting to a PC on page 26. 3 Click Explore. The Mobile Device window opens. 4 Double-click My Windows Mobile-Based Device. 5 Navigate to the folder you want to copy the .cab file to, and paste the .cab file in the folder. 6 Clean boot the CK3. For help, see Clean Booting the CK3 on page 74. 7 On your CK3, tap Start > Programs > File Explorer and navigate to the location of the .cab file. 8 Tap the .cab file to install it. Installing Applications Using a microSD Card Using a microSD card is the best method for installing applications. To install applications using the storage card 1 Suspend the CK3 and remove the microSD card. 2 Insert the microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 3 Copy your application file to the microSD card. 4 Remove the microSD card from the adapter card and insert it into the CK3. CK3 Mobile Computer Users Manual 55 Chapter 3 Developing and Installing Applications 5 On your CK3, navigate to the storage card folder and run your application. Installing Applications Using the FTP Server The CK3 has a built-in FTP Server that connects to a network through Ethernet, 802.11 b/g, or Bluetooth communications. You can use the server to transfer your application file to the computer. Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer. This option is useful when you need to send files to a large number of computers. The easiest way to manage the FTP server is to enable the FTP menu within iConnect. To enable the FTP menu Create this DWORD registry key and set it to a value of 1:
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu The iFTP menu is available the next time your start iConnect. To manage the state of the FTP server Modify these existing registry keys:
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat Where 1 = enable and 0 = disable. Installing Applications Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to install applications on all of your wireless CK3 computers. To use Wavelink Avalanche, you need to install the Avalanche Enabler on your CK3. To install the Avalanche Enabler on your CK3 1 Tap Start > File Explorer > Windows > InstallSelect. The InstallSelect utility starts. 2 Make sure that Avalanche Enabler is selected. 3 Tap Apply. You CK3 clean boots and Avalanche Enabler is installed. 56 CK3 Mobile Computer Users Manual Chapter 3 Developing and Installing Applications Each time the Avalanche Enabler is activated (typically on a reset), the CK3 attempts to connect to the Avalanche Agent. When the CK3 connects to the agent, the agent determines whether an update is available and immediately starts the software upgrade, file transfer, or configuration update. Note: If you manually activate the Avalanche Enabler on the CK3, you may be prompted for a password when you exit the Avalanche Enabler. The default password is leave. To remotely manage the CK3 with Avalanche 1 Install software packages and updates for the CK3 using the Avalanche Administrative console. 2 Schedule the CK3 updates or manually initiate an update using the Avalanche Administrative console. For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at www.wavelink.com. Freeing Up Virtual Memory for Applications You can use the InstallSelect application to free up virtual memory and create more space to load and run custom applications. Note: InstallSelect is designed for use only by administrators, developers, integrators, or Intermec service representatives. Do not run InstallSelect while using any other applications. When you free up virtual memory, you reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle
(SSPB) by removing value-added software features. Be sure to back up any related files that you want before you use the InstallSelect application. For more information on SSPB, see Upgrading the System Software on page 61. Removing software features may result in loss of computer functionality or the ability to manage device settings. Contact your Intermec service representative for information about each software feature before making changes. CK3 Mobile Computer Users Manual 57 Chapter 3 Developing and Installing Applications To free up virtual memory 1 Go to Start > Programs > File Explorer. 2 Tap the arrow next to My Documents and select My Device. 3 Tap the Windows folder and scroll down to find InstallSelect. 4 Tap InstallSelect. The Install Select application starts and displays a Caution message box. 5 Tap OK to close the box. 6 Clear the check box of any components you do not want installed after a clean boot. For a description of each component, see the next table. By default, components already installed on the computer are automatically checked to be installed again after you perform a clean boot. 7 Tap Apply to initiate the clean boot and install only the files that are selected. 58 CK3 Mobile Computer Users Manual Chapter 3 Developing and Installing Applications 8 Tap Yes to continue with the clean boot. The computer performs a clean boot and restarts with all of the checked components installed. InstallSelect Software Components Component Name Description Data Collection &
Intermec Settings Funk Wireless Security Data collection and Intermec Settings. Also includes on-unit SDK libraries. If you disable this .cab file, you cannot scan or collect data on the device and you cannot use Intermec Settings. Intermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft. Provides Intermec printer driver support. Provides the Intermec DHCP client application. Printer Support Intermec DHCP Client Bluetooth Avalanche Enabler Enables the client to the Wavelink Device Management Provides the Intermec Bluetooth application support. solution. Depending on the options you selected for your CK3, you may see other components available from the InstallSelect application. Launching an Application Automatically There are two ways to automatically launch your application when you perform a reset on the computer:
Make sure your .cab file places a shortcut to your application in the \Windows\StartUp folder. Configure AutoRun.exe to launch your application. AutoRun.exe automates operations on your CK3. You can configure AutoRun.exe through the AutoRun data file (AutoRun.dat). For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file. CK3 Mobile Computer Users Manual 59 Chapter 3 Developing and Installing Applications To create and install the AutoRun.dat file on your computer 1 Create a folder called System on your CK3. 2 On your PC, open the Notepad application. 3 Write commands for AutoRun.dat using the supported AutoRun script commands. For help, see the next table. 4 Save the Notepad file as AutoRun.dat. 5 Copy the AutoRun.dat file to the System folder on your CK3. During every boot, the system scans for AutoRun.dat in the System folder. AutoRun supports the following script commands in AutoRun.dat. AutoRun Script Commands Command Description EXEC Launches a specified program and waits for it to finish (up to 10 minutes). Processes a specified file of commands and returns. Processes a specified file of commands and does not return. Loads and runs a specified program. Loads and runs a specified program. CALL CHAIN RUN LOAD AutoRun handles quoted file names for the first parameter, which allows you to specify path names or file names that contain white spaces. AutoRun only supports one set of quotes per command. 60 CK3 Mobile Computer Users Manual Appendix A Specifications Power Adapter (AA23) Use the power adapter to provide power to your CK3 from an external power supply. Scan Handle The scan handle provides you with an alternate way to hold the CK3 and scan bar code labels using a convenient scanning trigger. Vehicle Holder Use the vehicle holder to store your CK3 when you are not using it. Holster The holster provides you with a convenient way to carry your CK3 when you are not using it. IP30 and SR61 Battery Pack Adapter The IP30 and SR61 battery pack adapter lets you charge an AB3 battery using the CK3 quad charger (AC20) or CK3 single dock
(AD20). CK3 With IP30 Vehicle Holder If you attached an IP30 to your CK3, you can use the vehicle holder to store your CK3 when you are not using it. CK3 Mobile Computer Users Manual 91 Appendix A Specifications Understanding ISpyWiFi Use the following table to understand the ISpyWiFi tabs. Understanding the ISpyWiFi Tabs Tab ISpy Scan Supp Ping 92 Description This tab displays general information about your WiFi connection. 802.11d Country The 802.11d country code. MAC IP (DHCP) IP (static) Status Channel The client radio MAC address. The IP address of the client radio, if using DHCP. The IP address of the client radio, if using a static IP address. Shows whether the radio is associated with the access point. The channel on which the radio is communicating with the access point. The text SSID for your network. The MAC address of the access point that the client radio is communicating with. Shows the type of association: Open, WPA, WPAPSK, WPA2, or Network EAP. Shows potential encryption for the association. CAM (Constantly Awake Mode) or FAST PSP (Power Save Poll) Diversity (multiple antennas, Primary (one antenna). Transmit power level in milliwatts (mW). The Received Signal Strength Indicator. The closer to zero, the better for this indicator. The data rate at which the radios are communicating. ESSID BSSID Association Encrypt Power Antenna TX Power RSSI Link Use this tab to scan your network and get information about access points your CK3 can communicate with. Use the Supplicant tab to view information about security and authentication settings on your CK3. Configure Profile Reconnect Clear Events Use this tab to contact and retrieve information from any host in your network. Disassociates then reassociates and reauthenticates the radio. Removes information from the Supplicant Event box. Launches the Profile Wizard and configures 802.11 options. CK3 Mobile Computer Users Manual Understanding the ISpyWiFi Tabs (continued) Appendix A Specifications Tab RSSI Description Host Repetitions Timing Statistics Count Min Max Avg Timeouts BSSID Channel Link RSSI List/Graph The IP address of the host computer or device to receive the ping request. Number of pings to be sent to the host. Provides statistics regarding transmission count, timeouts and round trip times for the pings sent to the host. Number of pings currently sent. The minimum round trip time for a ping. The maximum round trip time for a ping. The average round trip time for a ping. The number of failed pings. The MAC address of the access point communicating with the client radio. The channel used to communicate with the access point. The data rate of the radio communication. The Received Signal Strength Indicator expressed in dBm. The closer to zero, the better for this indicator. Control to change the display from listing to graphing ping results. Use this tab to view the history of the AP associations and RSSI RSSI SNR Noise SSID BSSID Rate CH MARK The instantaneous Received Signal Strength Indicator expressed in dBm. The instantaneous signal to noise radio for the current association expressed in dBm. The instantaneous noise power being received expressed in dBm. The text SSID for your network. The MAC address of the access point communicating with the client radio. Data rate of the radio communication. The channel used to communicate with the access point. A keypress of bar code scan input used to mark the recorded RSSI file as set up under the CONF page. CK3 Mobile Computer Users Manual 93 Appendix A Specifications Understanding the ISpyWiFi Tabs (continued) Tab Description Graph The graph show a running history of RSSI values captured by ISpyWiFi. The vertical axis is displayed in dBm and can be scaled or shifted by tapping the min or max value. The horizontal axis displays simple time in milliseconds, with 0 being current and minus values being in the past. The color change of the vertical bar indicates a change in access point associations. Tapping the graph allows for additional configuration details to be modified. Conf Use this page to configure the capture options for the RSSI page WiFi NIC RSSI History Log to File Log File Indicates the driver currently being used for RSSI capture. Controls how and where the RSSI capture will be stored. Starts logging of RSSI capture to file. File name and location to be used for logging the captured RSSI data. The time in milliseconds between RSSI captures samples taken by the radio. Setting this time below 1000 milliseconds
(1 second) will burden the radio and impact regular data communications. Sample Period Display Sample Number of samples to be displayed on the RSSI page graph. 94 CK3 Mobile Computer Users Manual B Default Settings 95 Appendix B Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the CK3. If you restore the CK3 to factory default settings, the CK3 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Settings Command Reference Manual
(P/N 937-016-xxx), available from the Intermec web site at www.intermec.com. Data Collection Data Collection Settings Data Collection Setting Enable Scanner Port Enable Scanner Auto-Detect Scanner Port Baud Rate Symbology Settings Symbology AustraliaPost Aztec BPO CanadaPost ChinaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128/GS1-128 DataMatrix Default Value Enable Enable 38400 Default Value Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Enable Enable 96 CK3 Mobile Computer Users Manual Symbology Settings (continued) Appendix B Default Settings Symbology DutchPost EAN/UPC EAN.UCC Composite GS1 DataBar Expanded GS1 DataBar Limited GS1 DataBar Omnidirectional Interleaved 2 of 5 JapanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code Standard 2 of 5 Telepen TLC 39 Symbology Option Settings Symbology Option Preamble Postamble Global Symbology ID Scanner Settings Scanner Setting Hardware trigger Default Value Disable Enable UPC A, UPC E, EAN 8, EAN 13 Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Disable Disable Disable Disable Disable Disable Default Value None (disabled) None (disabled) Disable Default Value Enable CK3 Mobile Computer Users Manual 97 Appendix B Default Settings Scanner Settings (continued) Scanner Setting Turn Off After Good Read Trigger mode (area imagers only) Imager Settings Imager Setting Predefined Modes Sticky Aimer LED duration Signature Image Capture Decode Security Settings Decode Security Setting Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Center Decoding Center Decoding Tolerance Virtual Wedge Settings Virtual Wedge Setting Virtual Wedge Grid RFID RFID Settings RFID Setting Enable RFID Service Default Value Enable/One-shot Level Default Value 1D and 2D Standard 0 (disabled) Disable Default Value 0 300 ms 0 Disable Disable Default Value Enable Null Default Value Enable 98 CK3 Mobile Computer Users Manual Application Connection Settings Application Connection Setting Allow External BRI Connections BRI TCP Port Enable Logging Reader 1 Settings Reader 1 Setting Enable Reader Reader Model RFID Module Settings RFID Module Setting Tag Type Dense Reader Mode LBT Channel LBT Scan Enable Field Separator ID Report No Tag Report Report Timeout Timeout Mode ID Timeout Antenna Timeout ID Tries Antenna Tries Read Tries Write Tries Initialization Tries Lock Tries Select Tries Unselect Tries Appendix B Default Settings Default Value Enable 2189 Disable Default Value Disable IP30 Default Value EPC Class 1 Gen2 Disable 5 Enable Space () Enable Disable 0 ms Disable 100 ms 10 ms 3 3 3 3 1 3 1 1 CK3 Mobile Computer Users Manual 99 Appendix B Default Settings RFID Module Settings (continued) RFID Module Setting Initial Q Field Strength dB Session Enable Antenna Port 1 Enable Antenna Port 2 Enable Antenna Port 3 Enable Antenna Port 4 Bluetooth Power Off Communications Communications Settings Communications Setting Device Name Bluetooth Settings Bluetooth Setting Bluetooth Power Bluetooth Discoverable Bluetooth Connectable 802.11 Radio Settings 802.11 Radio Setting Security Choice Allow Security Changes Radio Measurement Radio Enabled Default Value 4 30 2 Enable Disable Disable Disable 300 s Default Value IntermecCK3 Default Value Off Disable Disable Default Value Funk Security Enable 0 Enable 100 CK3 Mobile Computer Users Manual Funk Security Settings Funk Security Setting Active Profile Profile Label Network Type Channel SSID Power Mode 8021x Association Encryption Pre-Shared Key Transmit Key Prompt for Credentials User Name User Password Inner Authentication-TTLS Anonymous name Inner EAP Inner Authentication-PEAP Subject Name Validate Server Certificate Server 1 Common Name Server 2 Common Name Mixed Cell CCKM Automatic PAC Provisioning Provisioning PAC Prompt Reprovisioning PAC Prompt PACManager Logging Radio Measurement Radio Enabled Appendix B Default Settings Default Value 1 Profile_1 Infrastructure 3 INTERMEC Enabled (Fast PSP) None Open None Null Key1 Enable anonymous anonymous MS-Chapv2 anonymous EAP/MDS EAP/MS-Chapv2 Null No Null Null Off Off Off Off Off Null Off 0 Enable CK3 Mobile Computer Users Manual 101 Appendix B Default Settings Ethernet Adapter Settings IP Settings DHCP DHCP Client Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS Certificates Settings Certificates Setting Import Root Certificates Import User Certificates Import Pac Files Ethernet Adapter IP Settings Ethernet Adapter IP Setting DHCP DHCP Client Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS PSK Settings PSK Setting Remote Connection Host IP Host Port Default Value Enable Null 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 Default Value False False False Default Value Enable Null Null Null Null Null Default Value 0.0.0.0 5555 102 CK3 Mobile Computer Users Manual PSK Settings (continued) PSK Setting Serial Port Baud Parity Data Bits Stop Bits Flow Control Protocol EOM1 EOM2 SOM Reader Command LRC Handshake Device Settings Device Settings Device Setting Date Time Adjust for Daylight Time Good Read Beep Good Read Light Beeper Volume Display Settings Display Setting Backlight on Battery Power Backlight Turns Off After Backlight On Tap Backlight on External Power Backlight Turns Off After Backlight On Tap Backlight Level Screen Rotation Appendix B Default Settings Default Value 115200 Even 7 Data Bits 1 Stop Bit No Flow Control Configurable
\x03
\xFFFFFFFF
\x02 Enable w/o TMF Disable Disable Default Value Null Null Disable One Beep On Medium Default Value 30 s Enable 1 min Enable High 0 degrees CK3 Mobile Computer Users Manual 103 Appendix B Default Settings Keypad Settings Keypad Setting Scan Button Remapping for Handle Trigger Scan Button Remapping for Middle Scan Button Default Value BRI Scanner Power Management Settings Power Management Setting Battery Power Device Turns Off After Screen Turns Off After External Power Device Turns Off After Screen Turns Off After Device Monitor Device Monitor Settings Device Monitor Setting Poll Period Threshold Values Backup Battery Charge Remaining Main Battery Charge Remaining Storage Load Memory Load Core Messaging Service Core Messaging Service Settings Core Messaging Service Setting Associated Server IP Server Name Keep Alive Ping Interval Default Value 2 min 1 min Disable Disable Default Value 1 min 10 10 90 90 Default Value Null INTERMEC 30 s 104 CK3 Mobile Computer Users Manual C Keypads and Keystrokes 105 Appendix C Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and hidden characters and functions with the keypad. Alphanumeric Characters Character a b c d e f g h i j k l m n o p q r s t u v w x y z A Alphanumeric Keypad Numeric Keypad A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A A Esc 7 8 9 4 5 6 1 2 3 FldExit FldExit 0
. F1F1 F2F2 F3F3 F4F4 F5F5 F6F6 F7F7 F8F8 F9F9 F10F10 F11F11 F12F12 Esc 106 CK3 Mobile Computer Users Manual Alphanumeric Characters (continued) Appendix C Keypads and Keystrokes Character B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 Alphanumeric Keypad Numeric Keypad B C D E F G H I J K L M N O P Q R S T U V W X Y Z B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 4 5 6 1 2 3 FldExit 0
. F1 F2F2 F3 F4 F5F5 F6 F7 F8F8 F9F9 F10 F11F11 F12F12 0 1 2 3 4 5 6 CK3 Mobile Computer Users Manual 107 Appendix C Keypads and Keystrokes Alphanumeric Characters (continued) Character 7 8 9 Function Keys Function F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 F21 F22 F23 F24 Alphanumeric Keypad Numeric Keypad 7 8 9 7 8 9 Alphanumeric Keypad Numeric Keypad F1F1 F2F2 F3F3 F4F4 F5F5 E F G H I J K L M N O P Q R S T U V W F1 F2 F3 F4 F5 F6 F7F7 F8 F9F9 F10 F11 F12F12 F1F1 F2F2 F3F3 F4F4 F5F5 F6F6 F7F7 F8F8 F9F9 F10F10 F11F11 F12F12 108 CK3 Mobile Computer Users Manual Special Functions Function Forward Tab Back Tab Space Backspace Shift Caps Lock Field Exit Up Arrow Down Arrow Left Arrow Right Arrow Appendix C Keypads and Keystrokes Alphanumeric Keypad Numeric Keypad FldExit FldExit FldExit A B A A A A 188 2 4 166 Hidden Characters and Functions Character or Function
) OEM Down CR Select Select Zoom Alphanumeric Keypad Numeric Keypad 1 2 3 4 5 16 17 188 9 0 A A A A A A A A A A 2 4 16 18 1 2 3 4 5 6 7 8 9 0 2 4 6 8 CK3 Mobile Computer Users Manual 109 Appendix C Keypads and Keystrokes 110 CK3 Mobile Computer Users Manual I Index 111 Index Numerics 802.11b/g radio communications, configuring 29 connection information, viewing 35 802.11d standard, described 2 802.1x security configuring with Funk 41 configuring with Microsoft 45 A AA20 audio adapter, described 90 AA21 RS-232 adapter, described 90 AA23 power adapter, described 91 AB17 and AB18 battery, described 90 AB3 battery, charging with the IP30 and SR61 battery pack adapter 91 AC20 quad charger charging times 4 described 90 accessories, described 90 ActiveSync connecting to a PC 26 installing applications 54 AD20 single dock charging times 4 described 90 AD21 ethernet multidock AD22 charge-only multidock charging times 4 described 90 charging times 4 described 90 adjusting the speaker volume 10 AE33 vehicle battery adapter, described 90 aligning the touch screen 13 alphanumeric keypad. See keypad. applications developing 52 installing ActiveSync, using 54 Flash File Store 53 microSD card, using 53 non-volatile Flash File Store 53 Object Store 53 using cab files 53 using FTP server 56 using microSD card 55 using SmartSystems Foundation 54 using Wavelink Avalanche 56 area imager launching automatically 59 reading distances 82, 84 scanning bar codes 1820 association label, connecting to a Bluetooth scanner 31 audio adapter, AA20, described 90 audio device, Bluetooth, connecting to 33 audio recordings, creating using the PTT key 11 AutoRun script commands 60 using to launch other processes 60 AV10 vehicle dock charging times 4 described 90 Avalanche Enabler, installing 56 Avalanche. See Wavelink Avalanche. B backlight settings, configuring 9 backup power, battery 3 bar code symbologies default settings 96 enabled by default 16 supported 79 battery AB17 and AB18, described 90 backup power 3 battery icons, described 6 charging times 4 checking the status 6 described 3 installing 5 maximizing battery life 5 112 CK3 Mobile Computer Users Manual Bluetooth Audio applet, described configuring battery (continued) removing 5 status LED 6 battery pack adapter, IP30 and SR61, described 91 Bluetooth audio device, connecting to 33 printer, connecting to 32 scanner connecting to 31 passcode, default 31 33 Bluetooth radio communications, configuring 29 turning on 30 booting clean 74 cold 73 troubleshooting 71 warm 73 C cab files, using to install applications 53 calibrating screen 13 calling product support 66 capitalizing characters 9 caps lock, enabling and disabling 9 center-decoding, scanning bar codes 20 certificates IAS server, importing from 48 loading 47 root, importing 48 characters capitalizing 9 entering with keystrokes 106109 charging the battery 4 cigarette lighter adapter. See vehicle battery adapter. CK3 features 2 clean booting described 74 troubleshooting 71 Index cold booting, described 73 color-coded keys, using 8 communications 802.11b/g, configuring 29 Bluetooth, configuring 29 Ethernet, configuring 33 serial, using 34 USB using 34 default settings 96104 number, finding 66 configuration backlight settings 9 network communications 28 parameters 27 remotely with SmartSystems Foundation 28 settings 27 connecting to a PC 26 contacting Intermec by phone viii D default bar code symbologies 16 configuration 96104 developing applications 52 E EA20X performance, improving 19 reading distances 82 scanning bar codes 18 environmental specifications 78 errors, finding and solving 6772 Ethernet communications, configuring 33 EV12 EX25 reading distances 80 scanning bar codes 17 performance, improving 19 reading distances 84 extended range area imager performance, improving 19 reading distances 82 scanning bar codes 18 CK3 Mobile Computer Users Manual 113 Index F features of the CK3 2 Flash File Store, installing applications to 53 FTP server managing 56 using to install applications 56 Funk security choosing 38 configuring 802.1x 41 LEAP 42 WEP 42 WPA 40 WPA2 40 WPA2-802.1x 39 WPA-802.1x 39 described 38 selecting a profile 39 G green key, using 8 H handle, scan, described 91 hardware for developing applications 52 hidden characters, typing 109 holder, vehicle described 91 for CK3 with IP30, described 91 holster, described 91 I IAS server, certificate, importing 48 iConnect FTP server, enabling 56 icon, illustrated 13 wireless connection, checking status 34 icons battery, described 6 screen, described 13 IDL (Intermec Developer Library), developing applications 52 imager, area center-decoding 20 extended range reading distances 82 near-far range reading distances 84 performance, improving 19 predefined modes 20 imager, linear reading distances 80 scanning bar codes 17 installing the battery 5 InstallSelect software components, described 59 using to free up memory 57 Intermec contact information ii product support calling 66 Knowledge Central web site viii support contact information viii Intermec Settings configuring CK3 27 navigating 28 IP30 and CK3 vehicle holder, described 91 IP30 and SR61 battery pack adapter, described 91 ISpyWiFi shortcut, creating 36 tabs, described 92 viewing radio connection information 35 IVA, described 61 K keypad capitalizing characters 9 color-coded keys, using 8 hidden characters, typing 109 illustrated 7 keystrokes for entering characters 106109 options 79 troubleshooting 68 using the color-coded keys 8 114 CK3 Mobile Computer Users Manual L launching applications automatically 59 LEAP security, configuring with Funk 42 LEDs, status described 15 illustrated 14 linear imager reading distances 80 scanning bar codes 17 loading certificates 47 locked computer, troubleshooting 69 M manuals, downloading from web ix maximizing battery life 5 memory freeing up virtual for applications 57 microSD card 53 non-volatile Flash File Store 53 Object Store or Flash File Store 53 microSD card installing 21 troubleshooting 68 upgrading CK3 62 using to install applications 55 Microsoft security choosing 43 configuring 4346 802.1x 45 WEP 46 WPA 44 WPA-802.1x 44 WPA-PSK 45 described 38 modifier keys, using 8 multidock charge-only, AD22, described 90 ethernet, AD21, described 90 N near-far range area imager reading distances 84 Index scanning bar codes 19 network communications, configuring 28 connection icon illustrated 13 troubleshooting 70 non-volatile Flash File Store, installing applications 53 numeric keypad. See keypad. O Object Store, installing applications to 53 omnidirectional scanning 18 operating system upgrading 61 version, finding 67 orange key, using 8 P parameters, configuring 27 partnership, ActiveSync, establishing 26 passcode, Bluetooth scanner default 31 patents, list of x PC, connecting to with ActiveSync 26 PEAP choosing with 802.1x Funk choosing with 802.1x Microsoft choosing with WPA Funk choosing with WPA Microsoft security 41 security 46 security 40 security 44 persistent storage manager, upgrading 61 physical specifications 78 power adapter, AA23, described 91 power button described 9 troubleshooting 68 printer, Bluetooth, connecting to 32 CK3 Mobile Computer Users Manual 115 Index problems, troubleshooting 6772 product support calling 66 Knowledge Central web site viii profile, Funk security, selecting 39 PTT (Push To Talk), described 10 Q quad charger, AC20, described 90 R radio 802.11b/g communications, configuring 29 connection information, viewing 35 Bluetooth communications, configuring 29 turning on 30 reading distances EA20X 82 EV12 80 EX25 84 recording audio, using the PTT key 11 removing the battery 5 resetting the CK3 73 root certificate, importing 48 RS-232 adapter, AA21, described 90 S safety icons vii scan handle, described 91 scanner window, cleaning 76 scanners Bluetooth connecting to 31 passcode, default 31 supported 16 scanning center decoding 20 omnidirectionally 18 troubleshooting 71, 72 screen aligning 13 cleaning 76 icons, described 13 specifications 78 touch, described 12 troubleshooting 69 SD card. See microSD card. SDMMC Disk folder creating with microSD card 53 troubleshooting 68 security choosing between Microsoft and Funk 38 configuring 3746 Funk 3943 Microsoft 4346 disabling 49 Funk, selecting a profile 39 loading certificates 47 serial communications, using 34 settings configuring remotely with SmartSystems Foundation 28 with Intermec Settings 27 default 96104 single dock, AD20, described 90 SmartSystems Foundation configuring CK3 remotely 28 Platform Bundle finding version 67 upgrading with microSD card 62 upgrading the CK3 63 using to install applications 54 snap-on adapter AA20 audio adapter, described 90 AA21 RS-232 adapter, described 90 AA23 power adapter, described 91 software for developing applications 52 version, finding 67 speaker, adjusting the volume 10 116 CK3 Mobile Computer Users Manual choosing with 802.1x Microsoft WiFi communications specifications, physical and environmental 78 status LEDs battery, described 6 described 15 illustrated 14 storage card folder, microSD card 53 card 21 storage, increasing with microSD support, contacting Intermec viii suspend mode, described 9 symbologies. See bar code symbologies. T technical support viii TLS choosing with WPA Funk security 45 security 40, 42 choosing with WPA Microsoft security 44 touch screen. See screen. troubleshooting problems 6772 TTLS choosing with 802.1x Funk choosing with WPA Funk security 41 security 40 U uninstalling the battery 5 upgrade files, downloading 61 upgrading operating system 61 persistant storage manager 61 using microSD card 62 using SmartSystems console 63 USB communications, using 34 V vehicle battery adapter, AE33, described 90 vehicle dock, AV10, described 90 vehicle holder Index described 91 for CK3 with IP30, described 91 virtual memory, freeing up 57 volume adjusting 10 icon, illustrated 13 W warm booting, described 73 warranty information vii Wavelink Avalanche Avalanche Enabler installing 56 password 57 using to install applications 56 WEP security configuring, Funk 42 configuring, Microsoft 46 configuring 29 supported 2 will not boot from microSD card 68 window, scanner, cleaning 76 wireless audio device, connecting to 33 connection, check status with iConnect 34 printer, connecting to 32 scanner, connecting to 31 security, configuring 37 Wireless Scanning Wizard, connecting to a scanner 31 WPA security configuring Funk 40 configuring with Microsoft 44 WPA2 security, configuring with Funk 40 WPA2-802.1x security, configuring with Funk 39 WPA-802.1x security configuring with Funk 39 configuring with Microsoft 44 WPA-PSK security, configuring with Microsoft 45 CK3 Mobile Computer Users Manual 117 Index 118 CK3 Mobile Computer Users Manual Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com 2008 Intermec Technologies Corporation. All rights reserved. CK3 Mobile Computer Users Manual
*935-016-001*
P/N 935-016-001
1 | User Manual | Users Manual | 3.54 MiB |
CK3 Mobile Computer CK3a, CK3n Users Manual Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. 2008 by Intermec Technologies Corporation. All rights reserved. The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation. There are U.S. and foreign patents as well as U.S. and foreign patents pending. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org). This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com). This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided as is without express or implied warranty. ii CK3 Mobile Computer Users Manual Contents Contents Before You Begin. vi Safety Information . vi Global Services and Support . vi Warranty Information. vi Web Support . vii Telephone Support . vii Service Location Support . vii Who Should Read This Manual . viii Related Documents . viii Patent Information . ix 1 Using the Computer . 1 Introducing the CK3 Mobile Computer . 2 Using the Battery . 4 Charging the Battery . 4 Removing and Installing the Battery. 5 Maximizing Battery Life . 6 Checking the Battery Status . 7 Using the Keypad . 8 Using the Color-Coded Keys . 9 Capitalizing Characters. 9 Using the Power Button . 10 Configuring the Backlight Settings . 10 Managing Power on the CK3. 11 Understanding the Audio Features . 12 Adjusting the Volume of the Speaker . 12 Using the Push To Talk (PTT) Feature . 12 Using the Touch Screen . 13 Using the Stylus . 13 Understanding the Screen Icons. 14 Aligning the Touch Screen . 14 Understanding the Status LEDs . 15 Scanning Bar Codes . 16 Scanning With the Linear Imager. 17 Scanning With an Area Imager . 19 CK3 Mobile Computer Users Manual iii Contents Scanning With the Extended Range Area Imager. 19 Scanning With the Near-Far Range Area Imager . 20 Improving the Performance of the Area Imager . 22 Using a microSD Card. 23 2 Connecting and Configuring the CK3. 27 Connecting to a PC . 28 Configuring the CK3 Parameters . 29 Configuring the CK3 With Intermec Settings. 29 Configuring the CK3 Remotely With SmartSystems Foundation. 30 Synchronizing the CK3 With a Time Server . 30 Configuring the CK3 for Your Network . 31 Configuring 802.11b/g Radio Communications . 31 Configuring Bluetooth Communications . 32 Connecting to a Bluetooth Scanner. 33 Configuring Bluetooth Communications for Wireless Printing . 34 Connecting to a Bluetooth Audio Device. 35 Configuring Ethernet Communications . 35 Using Serial and USB Communications. 36 Checking the Status of Your Wireless Connection . 36 Viewing Detailed 802.11b/g Radio Connection Information . 37 Configuring Wireless Security. 40 Choosing Between Funk and Microsoft Security . 41 Selecting a Funk Security Profile . 42 Selecting Microsoft as Your Security Choice. 46 Loading a Certificate . 50 Disabling Security . 51 3 Developing and Installing Applications . 53 Developing Applications for the CK3 . 54 Installing Applications on the CK3 . 55 Installing Applications Using the SmartSystems Console. 56 Installing Applications Using Microsoft ActiveSync . 56 Installing Applications Using a microSD Card. 57 Installing Applications Using the FTP Server . 58 Installing Applications Using Wavelink Avalanche . 58 iv CK3 Mobile Computer Users Manual Freeing Up Virtual Memory for Applications . 59 Launching an Application Automatically . 61 Upgrading the System Software . 62 Upgrading the CK3 Using a microSD Card . 63 Upgrading the CK3 Using the SmartSystems Console . 64 4 Troubleshooting and Maintaining the CK3 . 67 Calling Product Support. 68 Troubleshooting Your CK3 . 69 Resetting the CK3. 74 Warm Booting the CK3. 75 Cold Booting the CK3 . 75 Clean Booting the CK3 . 76 Cleaning the Scanner Window and Screen. 77 A Specifications . 79 Physical and Environmental Specifications. 80 Accessories . 90 Default Configuration . 94 B Default Settings . 93 C Keypads and Keystrokes . 103 I Index . 107 Standard Characters . 104 CK3 Mobile Computer Users Manual v vi CK3 Mobile Computer Users Manual Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions. This section explains how to identify and understand warnings, cautions, and notes that are in this document. A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty. CK3 Mobile Computer Users Manual vii Before You Begin Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided as is with all faults. All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Telephone Support In the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us. Service Location Support For the most current listing of service locations, click Support
>Returns and Repairs > Repair Locations. For technical support in South Korea, use the after service locations listed below:
AWOO Systems 102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr viii CK3 Mobile Computer Users Manual Before You Begin IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr Who Should Read This Manual This manual is for the person who is responsible for installing, configuring, and maintaining the CK3 Mobile Computer. This manual provides you with information about the features of the CK3, including how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CK3, you should be familiar with your network and general networking terms, such as IP address. Related Documents The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free. To download documents 1 Visit the Intermec web site at www.intermec.com. 2 Click Support > Manuals. 3 In the Select a Product field, choose the product whose documentation you want to download. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. CK3 Mobile Computer Users Manual ix Before You Begin Patent Information Product is covered by one or more of the following patents:
4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024;
5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356;
5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488;
5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136;
5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770;
5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947;
5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367;
5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419;
5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007;
5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027;
5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290;
5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309;
5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807;
5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749;
5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267;
5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338;
5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452;
5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768;
5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960;
6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340;
6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414;
6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542;
6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008;
6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076;
6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152;
6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523;
6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137;
7121467. Docking station or device: 5052943; 5195183; 5317691; 5331580;
5544010; 5644471. There may be other U.S. and foreign patents pending. x CK3 Mobile Computer Users Manual 1 Using the Computer Introducing the CK3 Mobile Computer This chapter introduces the CK3 Mobile Computer with Windows Mobile 6.1 and contains these topics:
Using the Battery Using the Keypad Understanding the Audio Features Using the Touch Screen Understanding the Status LEDs Scanning Bar Codes Using a microSD Card 1 Chapter 1 Using the Computer Introducing the CK3 Mobile Computer The Intermec CK3 Mobile Computer is an ergonomically designed mobile computer built on the Microsoft Windows Mobile 6.1 operating system. The CK3 is lightweight, easy-to-use, and runs most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications. Power Tethered stylus Battery status LED Scan button Docking connector CK3 Mobile Computer The CK3 Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi certified for interoperability with other 802.11b/g wireless LAN devices. The CK3 is available with the following features:
802.11 b/g and Bluetooth radio, standard Note: The radio also supports the 802.11d standard. The 802.11d standard adds the requirements and definitions for 802.11 WLAN equipment to operate in markets not served by the current standard. For 802.11d support, you need to order the 802.11d version of the CK3. For help, contact your local Intermec representative. 2 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer 128 MB DRAM, 64 MB Flash 512 MB embedded SD Mass Storage Card Alphanumeric or numeric keypad Imaging options:
EV12+ linear imager EA20X extended range area imager EX25 near-far range area imager Intermec Client Pack (Optional):
Intermec Terminal Emulator, including 3270, 5250, and VT/ANSI, and support for third-party TE applications Intermec Browser Use this manual to understand how to use the features and options available on the CK3. Finding the Software Build Versions You can easily check to see what version of the operating system and the SmartSystems Platform Bundle (SSPB) are loaded on your CK3. To find your operating system version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the software build information. CK3 Mobile Computer Users Manual 3 Chapter 1 Using the Computer Using the Battery The CK3 uses an AB17 standard or AB18 extended battery as its main power source. The standard battery has an 8.1 Watt hour capacity, and the extended battery has a 14.8 Watt hour capacity. Several factors determine the life of your battery, such as extreme temperatures, input devices, and your usage. You must fully charge the battery before you can use the CK3. When you change the battery, an internal super capacitor maintains your status, memory, and real-time clock for approximately 10 minutes. The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100C (212F) or incinerate it. Dispose of used batteries promptly. Keep away from children. If you fail to replace the low battery immediately, you may lose important data or applications. Note: If the CK3 is not using external power and you remove the battery pack, the CK3 goes into Suspend mode. For replacement batteries, contact your Intermec representative. Charging the Battery Make sure you fully charge the AB17 or AB18 battery before you use your CK3. You can charge the battery before or after you install it in the CK3. A fully discharged battery charges in approximately 4 (AB17) to 6 (AB18) hours. To charge the battery Insert the battery into the battery bay of the AD20 single dock, or insert up to four batteries into the AC20 quad battery charger. Or, 4 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer Install the battery in the CK3 and insert the CK3 into the AD20 single dock, AD21 ethernet multidock, AD22 charge-only multidock, or AV10 vehicle dock. Use the next table to understand how long it takes to charge your batteries in each of the CK3 charger or dock accessories. Charging Times for CK3 Batteries CK3 Charging Accessory AC20 quad battery charger AD20 single dock AD21 ethernet multidock AD22 charge-only multidock AV10 vehicle dock AB17 Charging Time AB18 Charging Time up to 4 hours up to 4 hours up to 4 hours up to 4 hours up to 4 hours up to 6 hours up to 6 to 7 hours up to 7 hours up to 7 hours up to 7 hours Removing and Installing the Battery To maximize the time allowed to replace the main battery pack, put the CK3 in suspend mode before removing the battery pack. To remove and install the battery 1 Press and hold the Power button for about 2 seconds until the CK3 turns off. 2 If necessary, remove the handstrap. 3 Press the battery release tab toward the battery until the battery releases, and then lift it away from the CK3. 4 Insert the battery into the CK3, and press down on the battery until it clicks into place. CK3 Mobile Computer Users Manual 5 Chapter 1 Using the Computer Maximizing Battery Life Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CK3, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery. Battery Conservation Tips When You Want To:
Operate the CK3 and the Low Battery status icon appears or the Battery light comes on. Stop using the CK3 for five minutes or longer. Store the CK3 for more than a day. Store the battery outside the CK3. Do This to Save Battery Power:
Press the power button to turn off the CK3. Remove the battery and insert another fully charged battery within five minutes or you may lose data. Or, you can connect the CK3 to an external power source. Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press the power button to turn off the CK3. If you are storing the CK3 for a few days, like over the weekend, install the charged battery or attach the CK3 to a power source. If you are storing the CK3 for longer, remove and charge the battery, then store both the battery and the CK3 in a cool location. If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak. Store the batteries in a charger. 6 CK3 Mobile Computer Users Manual Checking the Battery Status Chapter 1 Using the Computer The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CK3. Battery Icon Status Icon Status Battery has a medium charge. You should be able to work for several more hours before changing batteries. Battery is low. You need to replace the battery soon. Battery is critically low. You need to replace the battery now. Battery is charging. Battery is fully charged. The Battery Status LED below your CK3 display indicates the charging status of your battery. Understanding the Battery Status LED LED State Steady green when the CK3 is connected to external power Blinking red Steady red when the CK3 is connected to external power Steady red when the CK3 is not connected to external power Steady amber Off Description The battery is more than 95% charged. The battery is low. CK3 goes into Suspend mode. Charge or replace the battery. The battery is charging. The software is not working properly. The battery is missing or is unable to charge because the temperature is outside of the charging range. The CK3 is not on external power and the battery is operating normally. CK3 Mobile Computer Users Manual 7 Chapter 1 Using the Computer Using the Keypad Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec web site at www.intermec.com/
idl. The CK3 comes with an alphanumeric keypad or a numeric keypad. F1F1 F2F2 F3F3 F4F4 F5F5 F6F6 E F12F12 K F18F18 Q PTTPTT SpSp EscEsc 7 4 1 FldExit FldExit CapsCaps B F8F8 G F14F14 M F20F20 S Shift Shift A F7F7 F F13F13 L F19F19 R F24F24 W X 8 5 2 0
. C F9F9 H F15F15 N F21F21 T Y D F10F10 I F16F16 O F22F22 U Z 9 6 3 Enter F11F11 J F17F17 P F23F23 V F1F1 F2F2 F3F3 F4F4 F5F5 F6F6 E F12F12 K F18F18 Q PTTPTT SpSp EscEsc 7 4 1 FldExit FldExit CapsCaps B F8F8 G F14F14 M F20F20 S Shift Shift A F7F7 F F13F13 L F19F19 R F24F24 W X 8 5 2 0
. C F9F9 H F15F15 N F21F21 T Y D F10F10 I F16F16 O F22F22 U Z 9 6 3 Enter F11F11 J F17F17 P F23F23 V CK3 Alphanumeric Keypad CK3 Numeric Keypad The full alphabetic keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences. The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. 8 CK3 Mobile Computer Users Manual Using the Color-Coded Keys Chapter 1 Using the Computer Each keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys: the orange B key and the green C key. Using the Color-Coded Keys You Want to:
Use an orange character or function printed above a key. Use a green character or function printed above a key. Lock the orange or green key to stay on. Press:
B key (LED turns on) and then the key with the character or function printed above it
(LED turns off). C key (LED turns on) and then the key with the character or function printed above it
(LED turns off). B or C and then A to select the Shift function. Unlock the green or orange key. B or C once. Capitalizing Characters Example On the CK3 alphanumeric keypad, press B and then Q to select the F18 function. On the CK3 alphanumeric keypad, press C and then 3 to select the ok function. On the CK3c alphanumeric keypad, press C and then A to select the Shift function. The green LED turns on and stays on. Press B or C once to unlock the key. The LED turns off. You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock. To capitalize a single character On the alphanumeric keypad, press the B key, and then the A key to select the Shift function. Press the B key, and the character. On the numeric keypad, press the B key, and then the key to select the Shift function. CK3 Mobile Computer Users Manual 9 Chapter 1 Using the Computer To enable Caps Lock On the alphanumeric keypad, press B, then the B key. Press B again to disable the Caps Lock. On the numeric keypad, press C 1. The Caps Lock LED lights up green to show that the CK3 is in the Caps Lock mode. To disable Caps Lock Press the color modifier key again. Using the Power Button
) button, you put the CK3 into When you press the Power (
suspend mode. In this lower power mode, the CK3 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life. Configuring the Backlight Settings By default, the CK3 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity. You can override the backlight settings by changing the power management settings. For more information on configuring power management, see the next section, Managing Power on the CK3. To configure the backlight 1 Tap Start > Settings > the System tab > the Backlight icon > the Battery Power tab. 2 With Turn off backlight if device is not used for checked, select the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes). You can also use Intermec Settings to configure the backlight settings. 10 CK3 Mobile Computer Users Manual Managing Power on the CK3 Chapter 1 Using the Computer By default, the CK3 goes into suspend mode or turns off after two minutes of inactivity. Press the Power button to resume activity at any time. You can manage power based on the usage of your CK3, with Intermecs Power Profiler application. Power Profiler provides three power management settings. Understanding the Power Profiler Settings Power Profiler Setting Windows Mobile Classic Windows Mobile Standard (default) Windows Mobile Phone Screen Off Enabled Device Off Enabled X X X X Use the Windows Mobile Classic profile for systems that batch data and upload it several times a day. This profile only maintains data connections when the CK3 is on and all peripherals are enabled. If the screen is off, you do not have any network connections, but the CK3 can still receive incoming phone calls. To wake up the CK3 and restore network connections, you need to press Power or a Scan button. Use the Windows Mobile Standard profile for applications that power off infrequently, such as inventory management or terminal emulation applications. The Windows Mobile Standard profile lets the system maintain data connections in a low power state. If there is no activity on the CK3, the screen turns off. For periods of extended inactivity, the CK3 eventually turns off the radio connections and enters the Windows Mobile Classic power management profile. Use the Windows Mobile Phone profile when you need the CK3 to always be connected to the network or for systems that require a network wake-up. Although the connections are maintained at a low power mode, this setting typically consumes the most power. If the screen turns off, the radios continue to maintain the network connections. CK3 Mobile Computer Users Manual 11 Chapter 1 Using the Computer To select a power management profile 1 Tap Start > Settings > the System tab > Power Profiler. 2 From the drop-down list, select Windows Mobile Classic, Windows Mobile Standard, or Windows Mobile Phone. 3 Tap ok. Power Profiler also provides advanced settings that allow you to fine-
tune the power usage of the CK3. You can choose to have the Power button turn off the screen or turn off the device. You can also configure all of the settings in Power Profiler with Intermec Settings. Understanding the Audio Features The CK3 has a speaker, a microphone, and multiple software tools for configuring the volume of sounds. Adjusting the Volume of the Speaker You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium, high, and very high (default). To adjust the volume of the speaker with the Volume icon 1 Tap the Volume (
2 Use your stylus to adjust the volume slider. You can also use Intermec Settings to adjust the volume.
) icon at the top of the screen. Using the Push To Talk (PTT) Feature You can use the PTT feature to communicate with other CK3 computers in range as you would with walkie-talkies. 12 CK3 Mobile Computer Users Manual Using the Touch Screen Chapter 1 Using the Computer The CK3 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, today screen, and command bar. Navigation bar Today screen Command bar Windows Mobile 6.1 Start Screen Using the Stylus Your computer has a stylus for selecting items and entering information on the touch screen. Functions You Can Perform With the Stylus Action Tap Drag Tap and hold Description Touch the screen once with the stylus to select options, open or close applications, or launch menus from the Command bar. Hold the stylus on the screen and drag across the screen to select text and images. Tap and hold the stylus on an item to see a menu of actions available for that item. On the pop-up menu that appears, tap the action you want to perform. CK3 Mobile Computer Users Manual 13 Chapter 1 Using the Computer Understanding the Screen Icons Use the screen icons on the navigation bar and the command bar to see the battery status, network connections, and so on. Some standard Microsoft icons are included in this table. Screen Icons Icon Description The battery is full. The battery is low. You need to replace or charge the battery very soon. The battery is charging. The volume is turned off. To turn the volume back on, tap this icon and choose your setting. The computer is connected to the network. The computer is not connected to the network. The 802.11b/g radio is connected to the wireless network. The computer is connected through the USB port to your desktop PC. The iConnect application icon. Tap it to set up Ethernet or Wireless settings. Aligning the Touch Screen If the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen. To calibrate the touch screen 1 Tap Start > Settings > the Systems tab > Screen. Note: If you cannot open the Start menu, clean boot the CK3. After a clean boot, the CK3 prompts you to align the screen. For help, see Clean Booting the CK3 on page 76. 14 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer 2 Tap Align Screen and follow the instructions to align the screen. 3 Click ok. Understanding the Status LEDs The CK3 has three status LEDs. Notification LED Battery status LED Good read LED and Intermec Ready-to-Work indicator Status LEDs Understanding the LEDs LED Notification Color Orange Good Read Green Intermec Ready-to-
Work indicator Blue Description The CK3 is notifying you of a pending alarm or message. The CK3 has successfully decoded a bar code. The CK3 is suspending or resuming with the display turned off. Blinking blue You have successfully loaded and activated Intermec Terminal Emulator. The Intermec Terminal Emulator application is loaded, but is inactive. The Intermec Terminal Emulator application is missing or disabled. Off Note: The blue light may stay on for up to 30 seconds, but usually turns off within 10 seconds. During this time, do not press the Power button or remove the battery, or you may corrupt the CK3. CK3 Mobile Computer Users Manual 15 Chapter 1 Using the Computer The Intermec Ready-to-Work indicator (blue light) is used by the SmartSystems Foundation application that is part of a wireless network using all Intermec devices. For more information, see Configuring the CK3 Remotely With SmartSystems Foundation on page 30, or contact your Intermec representative. Selected application software programs may also use the blue light for other purposes. For more information about the Battery Status LED, see Understanding the Battery Status LED on page 7. Scanning Bar Codes The CK3 ships with an internal imager to scan and enter bar code data. You can also connect to:
Cordless scanners, such as the SF51 and SR61 through Bluetooth communications. For help, see Connecting to a Bluetooth Scanner on page 33. Tethered scanners, such as the SR30 and SR61T through the CK3 RS-232 adapter (Model AA21). For help, see the CK3 RS-232 Adapter (AA21) Instructions (P/N 943-182-xxx). The type of imager you are using and the type of bar code you are decoding determines the way you scan the bar code. Depending on the imager model in your CK3, the CK3 supports reading 1D linear bar codes, 2D images, and composite and postal codes. By default, these bar code symbologies are enabled on the CK3:
Code 39 Code 128 DataMatrix (area imagers only) PDF417 (if supported) UPC/EAN If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the CK3. Use Intermec Settings to enable and disable symbologies. For help, see Configuring the CK3 With Intermec Settings on page 29. 16 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer The next two sections describe how to scan a bar code label with the linear imager, area imager, and near-far range area imager. Scanning With the Linear Imager If your CK3 has a linear imager, use the following procedure to practice scanning a bar code. For help scanning PDF417 bar codes, see the procedure To scan a PDF417 or Micro PDF417 bar code on page 18. To scan most bar code labels with the linear imager 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the bar code label and hold the CK3 at a slight angle 15 to 25 cm (6 to 10 in) from the label. 3 Press the Scan button on the keypad, or pull the trigger on a handle, and direct the red beam so that it falls across all bars in the bar code label. Use this test bar code:
Code 39 Test Bar Code
*123456*
*123456*
Good read LED Scan button CK3 Mobile Computer Users Manual 17 Chapter 1 Using the Computer When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly. 4 Release the Scan button or trigger. To scan a PDF417 or Micro PDF417 bar code 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the PDF417 or Micro PDF417 bar code label and hold the computer at a slight angle 15 to 25 cm (6 to 10 in) from the label. 3 Press the Scan button on the keypad or pull the trigger on a handle, and direct the red beam so that it falls across at the top row of the bar code label. Use this test bar code:
PDF417 Test Bar Code
*123456789abcdefg*
Good read LED Scan button 4 Move the beam down all rows of the bar code label. The CK3 clicks as it reads each row. 18 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer 5 The CK3 emits a high beep and the green Good Read light turns on briefly when the CK3 successfully reads the entire bar code label. You may need to continue moving the beam from the bottom of the bar code label to the top, and back to the bottom, until you hear the high beep and the green Good Read light turns on. 6 Release the Scan button or trigger. Scanning With an Area Imager Your CK3 may come with one of two types of area imagers:
Extended range area imager Near-far range area imager Both area imagers allow you to scan 2D bar code symbologies and supports omni-directional (360) scanning. Omnidirectional scanning means that you can position the CK3 in any orientation to scan a bar code label. Scanning With the Extended Range Area Imager The standard area imager comes equipped with an aiming beam to help you scan bar codes. Use the following procedure to scan a bar code label with the standard area imager. To scan a bar code label with the extended range area imager 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the bar code label, and hold the CK3 steady a few inches from the label. 3 Press the Scan button or pull the trigger, and center the red aiming beam over the bar code label. The aiming beam is smaller when the imager is closer to the bar code and larger when it is further away. CK3 Mobile Computer Users Manual 19 Chapter 1 Using the Computer Aiming beam
*I*I*I*I*INTNTNTNTNTERERERERERMEMEMEMEMEC*C*C*C*C*
Good read LED Scan button When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 4 Release the Scan button or trigger. Scanning With the Near-Far Range Area Imager The near-far range area imager allows you to scan a bar code at both near and far distances. It is equipped with a laser pointer to help you aim at bar codes. To scan a bar code using the near-far range area imager 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the bar code label. 3 Press the Scan button or pull the trigger. The illumination beam and laser pointer appear. For near or close-in scanning distances of 30 cm (11.8 in) or less, use the laser pointer and aim slightly to the right side of the center of the bar code and make sure that the illumination beam covers the bar code you are trying to decode. 20 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer For standard and long range scanning distances of 30 cm (11.8 in) or more, use the laser pointer and aim toward the middle of the bar code and make sure that the illumination beam covers the bar code you are trying to decode. Note: For near (close-in), standard, and long range scanning, the illumination beam must be completely over the bar code. The laser pointer acts as a guide and does not need to be on the bar code. When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 4 Release the Scan button or trigger. If there are multiple bar codes in one area, you should enable the center-decoding parameter to read your bar codes. Use Intermec Settings to enable and disable this parameter. For help, see Configuring the CK3 With Intermec Settings on page 29. The center-decoding parameter only decodes a bar code if:
To scan a bar code using center-decoding 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the bar code label. 3 Press the Scan button or pull the trigger. The illumination beam the laser pointer is on the bar code the illumination beam covers the bar code and the laser pointer appear. 4 Aim both the illumination beam and the laser pointer at the bar code you want to scan. CK3 Mobile Computer Users Manual 21 Chapter 1 Using the Computer Laser pointer
*JOHNB*
*JOHNB*
*JOHNB*
*JOHNB*
Good read LED Scan button When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly. Improving the Performance of the Area Imager If you experience problems scanning a bar code with the 2D imager, try following some of these tips to improve the performance of your imager. Keep your hand as steady as possible while scanning a label. Position the imager as close to the bar code as possible while still being able to capture the entire bar code. Enable only the bar codes that you need to use every day. 22 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer Choose a Predefined mode in Intermec Settings:
a Tap Start > Settings > the System tab > Intermec Settings. b Tap Data Collection > Internal Scanner > Imager Settings >
Predefined Modes and then select one of these options:
Only 1D labels. All types of bar code labels. Predefined Mode Select if You Are Scanning:
1D 1D and 2D Standard 1D and 2D Bright Environment 1D and 2D Reflective Surface Custom In high ambient light, such as outdoors in the sunshine. Glossy labels. In conditions that require customized settings. For more information about these settings, commands, and parameters, see the Intermec Settings Command Reference Manual available from the Intermec web site at www.intermec.com. Using a microSD Card You can use a micro Secure Digital (SD) card to increase file storage and install software. You CK3 supports microSD cards that hold up to 2 GB of information. The microSD card slot is located in the battery compartment. To install a microSD card 1 Remove the battery. For help, see Removing and Installing the Battery on page 5. 2 Slide the microSD card cover toward the OPEN position and lift the cover. CK3 Mobile Computer Users Manual 23 Chapter 1 Using the Computer 3 Insert the microSD card. 4 Close the microSD card cover, and slide the cover toward the LOCK position. 5 Use the stylus to press the reset button in the battery compartment of the CK3. Do not use force or a sharp object when pressing the reset button. You may damage the reset button. 24 CK3 Mobile Computer Users Manual Chapter 1 Using the Computer Reset button 6 Install the battery. 7 Press the Power button to turn on the CK3:
You should be able to navigate to the SDMMCC Disk folder and see the contents of the microSD card. If the microSD card is bootable, your CK3 boots from the card. If the microSD card contains operating system upgrade files, the upgrade process automatically starts. For more information, see Upgrading the System Software on page 62. For troubleshooting information, see Troubleshooting Your CK3 on page 69. CK3 Mobile Computer Users Manual 25 Chapter 1 Using the Computer 26 CK3 Mobile Computer Users Manual 2 Connecting and Configuring the CK3 Use this chapter to understand how to configure the CK3 to communicate in your network. This chapter contains these topics:
Connecting to a PC Configuring the CK3 Parameters Configuring the CK3 for Your Network Configuring Wireless Security 27 Chapter 2 Connecting and Configuring the CK3 Connecting to a PC You can use Microsoft ActiveSync to establish a connection between your CK3 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site. To establish an ActiveSync partnership between your CK3 and PC, you need to physically connect your CK3 to your PC using one of these methods:
AD20 single dock and USB to mini USB cable AA24 USB adapter and USB cable To establish an ActiveSync partnership 1 Download ActiveSync from the Microsoft web site and install ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears. 2 Follow the onscreen instructions to establish a partnership. When the partnership is established, the Microsoft ActiveSync screen appears on your PC. 28 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 Configuring the CK3 Parameters You can configure many parameters on the CK3, such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CK3 operates. Configuring the CK3 With Intermec Settings Use Intermec Settings to configure the CK3 and view system information. To open Intermec Settings Tap Start > Settings > the System tab > Intermec Settings. CK3 Mobile Computer Users Manual 29 Chapter 2 Connecting and Configuring the CK3 For information about each command, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). Navigating in Intermec Settings To Perform This Action Do This Select a command. Expand a command. Select text in a text box. Tap in the text box and drag the stylus over the Tap the command or press Tap the command or press or or
. Save your settings. text. Tap File > Save Settings or tap
. Configuring the CK3 Remotely With SmartSystems Foundation Intermecs SmartSystems Foundation is a software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central server. The SmartSystems console displays all of the computers in your network. Your CK3 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CK3 computers. To open Intermec Settings from the SmartSystems console 1 In the SmartSystems console, right-click a CK3. 2 Select Intermec Settings. SmartSystems Foundation is available from the Intermec web site at www.intermec.com/SmartSystems. Synchronizing the CK3 With a Time Server To ensure real-time communication and updates, the time on all of your CK3 computers must be synchronized with a network time server. Network time servers acquire Coordinated Universal Time
(UTC) from an outside source. The default reference time server is the U.S. Naval Observatory (USNO) (tock.usno.navy.mil). To synchronize the time on your CK3 with this time server, your PC must be connected to the Internet. 30 CK3 Mobile Computer Users Manual Configuring the CK3 for Your Network Chapter 2 Connecting and Configuring the CK3 802.11b/g radio communications. The CK3 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CK3 using:
Bluetooth communications. Ethernet communications USB and serial communications. Configuring 802.11b/g Radio Communications Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage. Your CK3 has an 802.11b/g radio to transfer data using wireless communications. This section assumes that your wireless network is set up, including your access points. To configure 802.11b/g radio parameters 1 Tap Start > Settings > the Systems tab >Intermec Settings. 2 Tap Communications > 802.11 Radio > Funk Security >
[Profile #] > SSID. 3 Enter your SSID (network name). 4 If you are not using DHCP, tap IP Settings and configure your network settings. 5 Make sure that your CK3 is talking to the network and that the network can see your CK3. 6 Configure security. For help, see Configuring Wireless Security on page 40. CK3 Mobile Computer Users Manual 31 Chapter 2 Connecting and Configuring the CK3 Configuring Bluetooth Communications You CK3 is Bluetooth-enabled, which lets you connect to other Bluetooth devices, such as:
scanners. printers. You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is disabled. To turn on the Bluetooth radio 1 Tap Start > Settings > the Connections tab > Bluetooth > the audio devices. Mode tab. 2 Tap Turn on Bluetooth. 3 (Optional) If you want your CK3 to be discoverable by other Bluetooth devices, tap Make this device visible to other devices. 4 Click ok. The Bluetooth radio stays enabled through a warm or cold boot and maintains virtual COM ports. But, if you boot your CK3, you need to re-connect to devices. You can also access Bluetooth settings using Intermec Settings. 32 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 In Intermec Settings, tap Communications > Bluetooth. To access Bluetooth settings using Intermec Settings For more information about Bluetooth settings, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, using one of these methods:
Scan the association bar code label that ships with the CK3. Run the Bluetooth Scanner Wizard. To connect to a Bluetooth scanner with the association label 1 Make sure that the Bluetooth radio on your CK3 is enabled and that your CK3 is discoverable and connectable. 2 Make sure that your Bluetooth scanner is on. 3 With your Bluetooth scanner, scan the Bluetooth association bar code label on the side of the CK3. 4 When prompted, enter the passcode for your scanner. The default passcode for Intermec Bluetooth scanners is 0000. 5 Tap Finish. To connect to a Bluetooth scanner with the Bluetooth Scanner Wizard 1 Select Start > Settings > the System tab > Wireless Scanning. 2 Follow the onscreen instructions to connect to a wireless scanner. CK3 Mobile Computer Users Manual 33 Chapter 2 Connecting and Configuring the CK3 Configuring Bluetooth Communications for Wireless Printing To configure your CK3 for Bluetooth wireless printing, you need to:
make sure Bluetooth power is on. For help, see the procedure in Configuring Bluetooth Communications on page 32. create an application that opens the wireless printing COM port on your CK3. For help, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl. select the current wireless printer on the CK3. For help, see the next procedure. To select the current wireless printer 1 Select Start > Settings > the System tab > Wireless Printing. 2 Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current wireless printer. 3 (Optional) Tap Print Test Page. The printer prints out the test page. Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the IDL. 34 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 Connecting to a Bluetooth Audio Device Use the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a Bluetooth headset. To connect to a Bluetooth audio device 1 Select Start > Settings > the System tab > Bluetooth Audio. The Bluetooth Audio screen appears. 2 Follow the onscreen instructions to connect to a Bluetooth audio device. Configuring Ethernet Communications You connect your CK3 to your Ethernet network with an ethernet cable and one of these accessories:
AD20 single dock with an AA12 ethernet adapter AD21 ethernet multidock To use your CK3 in an Ethernet network 1 Tap the iConnect icon (
) in the lower right corner of the Today screen. The iConnect menu appears. CK3 Mobile Computer Users Manual 35 Chapter 2 Connecting and Configuring the CK3 2 Select Enable > Ethernet. 3 Configure these network parameters:
If you have a DHCP server, enable DHCP. If you do not have a DHCP server, set these parameters:
a IP address b Subnet mask c Default router 4 If necessary, set these parameters:
Primary and secondary DNS servers Primary and secondary WINS servers 5 Make sure that your CK3 is communicating with the network and that the network can see your CK3. Using Serial and USB Communications You can use these CK3 accessories to transmit data to and receive data from another device through serial or USB communications:
AD20 single dock AV10 vehicle dock AA24 USB adapter AA21 RS-232 adapter For more information about these accessories and how to order them, see Accessories on page 90. Checking the Status of Your Wireless Connection After you configure your wireless settings, you can use iConnect to check the status of your connection. You can also use iConnect to configure the network settings and test the connection of your CK3 against the network. To check the status of your wireless connection 1 Tap the iConnect icon (
) in the lower right corner of the Today screen. 36 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 2 From the iConnect menu, select Status > Wireless. The Wireless Status screen appears and checks the connection. To configure the network settings From the iConnect menu, tap Tools > Wireless Settings. To test the connection of your CK3 against your network From the iConnect menu, select Tools > Ping Test. Viewing Detailed 802.11b/g Radio Connection Information Use the ISpyWiFi utility to view detailed information for your 802.11 radio connection. You can also use ISpyWiFi to scan for access points in your network and ping for detailed information. You start the ISpyWiFi utility using File Explorer. You can also create a shortcut to start the utility from the CK3 desktop. To start the ISpyWiFi utility 1 Tap Start > File Explorer. 2 Tap the arrow next to My Documents and select My Device. 3 Tap the Windows folder and scroll down to find ISpyWiFi. CK3 Mobile Computer Users Manual 37 Chapter 2 Connecting and Configuring the CK3 4 Tap ISpyWifi. The ISpyWiFi utility starts. To add an ISpyWiFi shortcut to the CK3 Programs folder 1 Tap and hold your stylus on the ISpyWiFi executable until the pop-up menu appears. 2 Select Copy from the pop-up menu. 3 Navigate to the Windows\Start Menu\Programs folder. 4 Tap and hold the stylus in the empty area at the bottom of the screen until the pop-up menu appears. 5 Select Paste Shortcut. 38 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 6 Close File Explorer. 7 Select Start > Programs. The ISpyWiFi shortcut appears in the programs list. Use the following table to understand the ISpyWiFi tabs. Understanding the ISpyWiFi Tabs Tab ISpy Description This tab displays general information about your WiFi connection. 802.11d Country The 802.11d country code. MAC IP (DHCP) IP (static) Status Channel The client radio MAC address. The IP address of the client radio, if using DHCP. The IP address of the client radio, if using a static IP address. Shows whether the radio is associated with the access point. The channel on which the radio is communicating with the access point. The text SSID for your network. The MAC address of the access point that the client radio is communicating with. Shows the type of association: Open, WPA, WPAPSK, WPA2, or Network EAP. Shows potential encryption for the association. CAM (Constantly Awake Mode) or FAST PSP (Power Save Poll) Diversity (multiple antennas, Primary (one antenna). ESSID BSSID Association Encrypt Power Antenna CK3 Mobile Computer Users Manual 39 Chapter 2 Connecting and Configuring the CK3 Understanding the ISpyWiFi Tabs (continued) Tab Scan Supp Ping RSSI Conf Description TX Power RSSI Transmit power level in milliwatts (mW). The Received Signal Strength Indicator. The closer to zero, the better for this indicator. The data rate at which the radios are communicating. Launches the Profile Wizard and configures 802.11 options. Link Use this tab to scan your network and get information about access points your CK3 can communicate with. Use the Supplicant tab to view information about security and authentication settings on your CK3. Configure Profile Reconnect Clear Events Use this tab to contact and retrieve information from any host in your network. Displays the RSSI history for a configurable sample period. Use this tab to enable RSSI logging, choose a file name, set a sample period, and choose the number of samples to display. Disassociates then reassociates and reauthenticates the radio. Removes information from the Supplicant Event box. Configuring Wireless Security The CK3 provides four types of security for your wireless network:
Wi-Fi Protected Access (WPA) Wi-Fi Protected Access 2 (WPA2) 802.1x WEP This section explains how to configure wireless security on your CK3. If you choose not to use security, see Disabling Security on page 51. Intermec always recommends that you implement security. You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, Choosing Between Funk and Microsoft Security. 40 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured. For more information on 802.1x security, see the MobileLAN secure 802.1x Security Solution Installation Guide (P/N 073134) available at www.intermec.com. Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory to issue certificates. Choosing Between Funk and Microsoft Security The CK3 supports both Funk and Microsoft security. The option you choose depends on your network security needs. Understanding Microsoft and Funk Security Security Choice Description Microsoft Funk (default) Microsoft security dynamically selects wireless networks based on your preferences. If you are primarily using the CK3 to connect to WiFi hotspots, you may want to use Microsoft security. To use Microsoft security, you need to select it as your security choice. For help, see Selecting Microsoft as Your Security Choice on page 46. Funk security offers features that are similar to Microsoft security, but Funk also offers these features:
CCX v2.0 compliance Support for LEAP and TTLS Configuration of up to four profiles If you are using the CK3 in a static environment that requires a high level of security, you should use Funk security. To use Funk security, you need to select a profile. For help, see the next section, Selecting a Funk Security Profile. CK3 Mobile Computer Users Manual 41 Chapter 2 Connecting and Configuring the CK3 Selecting a Funk Security Profile You can define up to four profiles for Funk security. Different profiles let your CK3 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1. Note: You can also use the Profile Wizard to configure most wireless security settings. To start the Profile Wizard, tap the iConnect icon
Wireless Settings.
) in the lower right corner of the Today screen and select Tools >
To select a Funk security profile 1 Start Intermec Settings. 2 Choose Communications > 802.11 Radio > Funk Security. 3 Tap a profile to expand it. 4 (Optional) In the Profile Label text box, enter a meaningful name for your profile. 5 Configure your security settings. For help, see the next sections. 6 Repeat Steps 3 through 5 for each profile you want to define. 7 Select one profile as the active profile by tapping Active Profile and choosing a profile from the list. 8 Save your settings. Configuring WPA Security With Funk Security Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or WPA2-PSK security on your CK3 with Funk security. To configure WPA-802.1x or WPA2-802.1x with Funk security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 42 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 6 For Association, choose WPA or WPA2. Encryption automatically defaults to TKIP or AES, respectively. 7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press Enter. 8 If you choose TTLS or PEAP:
a For Prompt for Credentials, choose Enter credentials now. Note: You can use Prompt for Credentials to troubleshoot your network connection. b Tap User Name, enter your user name, and press Enter. c Tap User Password, enter your password, and press Enter. d For Validate Server Certificate, choose Yes and press Enter. Note: The correct date must be set on your CK3 when you enable Validate Server Certificate. If you choose TLS:
a Load a user and root certificate on your CK3. For help, see Loading a Certificate on page 50. b Enter a User Name and Subject Name. c For Validate Server Certificate, choose Yes and press Enter. d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 9 Save your settings and exit Intermec Settings. To configure WPA or WPA2 with Funk security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. CK3 Mobile Computer Users Manual 43 Chapter 2 Connecting and Configuring the CK3 6 For Association, choose WPA or WPA2 and press Enter. 7 For 8021x, choose None and press Enter. 8 For Pre-Shared Key, enter the pre-shared key or passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 9 Save your settings and exit Intermec Settings. Configuring 802.1x Security With Funk Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose Open and press Enter. 7 For Encryption, choose WEP and press Enter. 8 For Authentication, choose TTLS, PEAP, or TLS and press Enter. 9 If you choose TTLS or PEAP:
a Tap User Name, enter your user name, and press Enter. b Tap Password prompt, choose Enter password now, and press Enter. Note: You can use Password prompt to troubleshoot your network connection. c Tap User Password, enter your password, and press Enter. d For Validate Server Certificate, choose Yes and press Enter. If you choose TLS:
44 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 a Load a user and root certificate on your CK3. For help, see Loading a Certificate on page 50. b For Validate Server Certificate, choose Yes and press Enter. c Enter a User Name and Subject Name. d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 10 Save your settings and exit Intermec Settings. Configuring LEAP Security on Your CK3 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For 8021x, choose LEAP and press Enter. 7 For Association, choose Open, WPA, WPA2, or Network EAP and press Enter. Encryption automatically defaults to TKIP if you choose WPA, AES if you choose WPA2, and WEP if you choose Open or Network EAP. 8 For Prompt for Credentials, choose Enter credentials now. 9 Tap User Name, enter your user name, and press Enter. 10 Tap User Password, enter your password, and press Enter. 11 Save your settings and exit Intermec Settings. Configuring Static WEP Security With Funk Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose Open and press Enter. CK3 Mobile Computer Users Manual 45 Chapter 2 Connecting and Configuring the CK3 7 For Encryption, choose WEP and press Enter. 8 For 8021x, choose None. 9 Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4). Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 10 For Transmit key, choose the key you want to use for transmitting data. 11 Save your settings and exit Intermec Settings. Selecting Microsoft as Your Security Choice The default security setting is Funk. If you want to use Microsoft security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset your CK3 for your change to take effect. With Microsoft as your security choice, you can configure:
WPA 802.1x Static WEP To select Microsoft security as your security choice 1 Select Start > Settings > the System tab > Intermec Settings. The Intermec Settings application appears. 2 Select Communications > 802.11 Radio > Security Choice. 3 From the Security Choice list, select Microsoft Security and save your settings. An alert box appears telling you that you must save your settings and warm boot the CK3 for the new security choice to take effect. 4 Tap Yes. The CK3 resets and starts with Microsoft Security as the Security Choice. 46 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 Configuring WPA Security With Microsoft Security Use these procedures to set WPA-802.1x and WPA-PSK security on your CK3 with Microsoft security. To enable WPA-802.1x with Microsoft security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA. Data Encryption automatically defaults to TKIP. 6 For 802.1x Authentication, choose either TLS or PEAP. 7 If you choose TLS:
a Select Properties and tap the Run App button. The Auth. Settings dialog box appears. b Tap the Select button. c Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and Domain and press Enter. If you choose PEAP:
a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the Active Directory domain associated with the user account. e Press Enter. 8 Save your settings and exit Intermec Settings. To enable WPA-PSK With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. CK3 Mobile Computer Users Manual 47 Chapter 2 Connecting and Configuring the CK3 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP. 6 For Pre-Shared Key, enter the pre-shared key or the passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 7 Save your settings and exit Intermec Settings. Configuring 802.1x Security With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose Open. 6 For Data Encryption, choose WEP. 7 For 802.1X Authentication, choose TLS or PEAP. 8 If you choose TLS:
a Select Properties and tap the Run App button. The Auth. Settings box appears. b Tap the Select button. c Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and a Domain. and press Enter. If you choose PEAP:
48 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the domain. e Press Enter. 9 For Network Key Setting, choose Automatic. 10 Save your settings and exit Intermec Settings. Configuring Static WEP Security With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Network Authentication, choose Open. 5 For Data Encryption, choose WEP. 6 For Network Key Setting, choose Enter Key and Index. 7 For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 8 For Network Key Index, select the key you want to use for data transmission. 9 Save your settings and exit Intermec Settings. CK3 Mobile Computer Users Manual 49 Chapter 2 Connecting and Configuring the CK3 Loading a Certificate If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CK3 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority. To import a certificate 1 Tap the iConnect icon (
) in the lower right corner of the Today screen. The iConnect pop-up menu appears. 2 Select Tools > Wireless Settings. The Profile Wizard appears. 3 Tap Edit Selected Profile > the Security tab > 8021x Security >
PEAP, TLS, or TTLS > Get Certificates. 4 To import a root certificate:
a Tap the <<< button next to the Import Root Certificate field to select the root certificate (DER-encoded .cer file) to import. b Click Import Root Cert to install the selected certificate. To import a user certificate:
a Tap the <<< button next to the Certificate Path field to select the user certificate (DER-encoded .cer file without the private key) to import. 50 CK3 Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CK3 b Tap the <<< button next to the Key Path field to select the private key (.pvk file) which corresponds to the user certificate you selected. To import a certificate from an IAS server:
a Tap Web Enrollment. b Enter the User, Password, and Server (IP address) to log into the server. c Tap OK. A dialog box appears asking if you want to load the root certificate. d Tap OK. The Enrollment Tool message box appears telling you that the certificate has been added. e Tap OK to close the message box. Disabling Security If you choose not to use security with your wireless network, you can disable it on the CK3. Intermec recommends that you always set security in your network. To disable security 1 Open Intermec Settings. 2 Choose Communications > 802.11 Radio > Microsoft Security. 3 For Network Authentication, choose Open. 4 For Data Encryption, choose Disabled. 5 Close Intermec Settings. CK3 Mobile Computer Users Manual 51 Chapter 2 Connecting and Configuring the CK3 52 CK3 Mobile Computer Users Manual 3 Developing and Installing Applications This chapter contains guidelines for developing applications for the CK3 and contains these sections:
Developing Applications for the CK3 Freeing Up Virtual Memory for Applications Launching an Application Automatically Upgrading the System Software Installing Applications on the CK3 53 Chapter 3 Developing and Installing Applications Developing Applications for the CK3 The CK3 runs applications programmed in Microsoft Visual Studio 2005. You can also use Microsoft eMbedded Visual C++ 4.0 to program applications, but some features may not be available. Use this section to understand the hardware and software you need to develop applications for the CK3. Use the Intermec resource kits to develop new applications to run on the CK3. The Intermec resource kits are a library of C++ and .NET components grouped by functionality that you can use to create applications for the computer. The resource kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec IDL web site at www.intermec.com/idl. To use the resource kits, you need these hardware and software components:
Pentium desktop, 400 MHz or later Windows 2000 (Service Pack 2 or later) or Windows XP (Home, Professional, or Server) For native and managed development, Microsoft Visual Studio 2005 128 MB RAM (196 MB recommended) 360 MB hard drive space for minimum installation (720 MB for complete) CD-ROM drive compatible with multimedia desktop specification VGA or higher-resolution monitor (Super VGA recommended) Microsoft Mouse or compatible pointing device 54 CK3 Mobile Computer Users Manual Installing Applications on the CK3 Chapter 3 Developing and Installing Applications You can install applications on your CK3 using one of these methods:
Package your application as a cabinet (.cab) file. Send the .exe file (simple applications, only) to the CK3. Copy a directory structure that contains the application, supporting files, DLLs, images, and data files. Intermec recommends using .cab files to install your applications. The CK3 uses standard Windows Mobile .cab files and can install third-party .cab files. You can program your .cab file to install your application to one of these memory locations on your CK3:
Object Store or Flash File Store. The Object Store is a DiskOnChip flash that looks like a disk. The Flash File Store is an area of storage which is embedded in a section of the system flash memory. This storage is not erased during a reset, although it may be erased during the reflashing process. In addition to storing applications and data files, you can also store persistent registry information to the Flash File Store region. Optional microSD card. If you are using a microSD card, this should be the primary location to place application installation files. The microSD card creates the Storage Card folder (SDMMC) on the CK3. For help using a microSD card, see Using a microSD Card on page 23. Non-volatile Flash File Store. Use the small non-volatile Flash File Store region to hold .cab files that rebuild the system at clean boot or install applications from a .cab file into the Flash File Store so that they are ready-to-run when you perform a clean boot. The flash in the system has a limited number of write cycles, so do not use the Flash File Store for excessive writing. Files copied to any of these locations are safe when you cold boot the CK3 as long as the AutoRun system is installed in the appropriate location. For more information about AutoRun, see the Intermec Developers Library (IDL) Resource Kit Developers Guide available from www.intermec.com/idl. When you copy a .cab file to the \CabFiles folder, the folder automatically extracts that .cab file on every cold boot. CK3 Mobile Computer Users Manual 55 Chapter 3 Developing and Installing Applications You can use these methods to install files and applications on your CK3:
SmartSystems console ActiveSync microSD card FTP server Wavelink Avalanche The following sections explain how to use each process to install your application on the CK3. Installing Applications Using the SmartSystems Console Your CK3 is SmartSystems-enabled, which lets you use the SmartSystems console to install Intermec applications on your CK3. The console is part of SmartSystems Foundation, available at www.intermec.com/SmartSystems. To install an application using the SmartSystems console 1 Download the application to your PC. 2 Double-click the application. The application appears in the SmartSystems console in the Software Vault. 3 Drag the application to each CK3 in your network. Installing Applications Using Microsoft ActiveSync You can send applications from your PC to your CK3 using Microsoft ActiveSync. To install an application using Microsoft ActiveSync 1 On your PC, copy the .cab file you want to download to your CK3. 2 Create an ActiveSync connection between your PC and CK3. For help, see Connecting to a PC on page 28. 56 CK3 Mobile Computer Users Manual Chapter 3 Developing and Installing Applications 3 Click Explore. The Mobile Device window opens. 4 Double-click My Windows Mobile-Based Device. 5 Navigate to the folder you want to copy the .cab file to, and paste the .cab file in the folder. 6 Clean boot the CK3. For help, see Clean Booting the CK3 on page 76. 7 On your CK3, tap Start > Programs > File Explorer and navigate to the location of the .cab file. 8 Tap the .cab file to install it. Installing Applications Using a microSD Card Using a microSD card is the best method for installing applications. To install applications using the storage card 1 Suspend the CK3 and remove the microSD card. 2 Insert the microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 3 Copy your application file to the microSD card. 4 Remove the microSD card from the adapter card and insert it into the CK3. 5 On your CK3, navigate to the storage card folder and run your application. CK3 Mobile Computer Users Manual 57 Chapter 3 Developing and Installing Applications Installing Applications Using the FTP Server The CK3 has a built-in FTP Server that connects to a network through Ethernet, 802.11 b/g, or Bluetooth communications. You can use the server to transfer your application file to the computer. Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer. This option is useful when you need to send files to a large number of computers. The easiest way to manage the FTP server is to enable the FTP menu within iConnect. To enable the FTP menu Create this DWORD registry key and set it to a value of 1:
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu The iFTP menu is available the next time your start iConnect. To manage the state of the FTP server Modify these existing registry keys:
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat Where 1 = enable and 0 = disable. Installing Applications Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to install applications on all of your wireless CK3 computers. The CK3 ships with the Avalanche Enabler. Each time the Avalanche Enabler is activated (typically on a reset), the CK3 attempts to connect to the Avalanche Agent. When the CK3 connects to the agent, the agent determines whether an update is available and immediately starts the software upgrade, file transfer, or configuration update. Note: If you manually activate the Avalanche Enabler on the CK3, you may be prompted for a password when you exit the Avalanche Enabler. The default password is leave. 58 CK3 Mobile Computer Users Manual Chapter 3 Developing and Installing Applications To remotely manage the CK3 with Avalanche 1 Install software packages and updates for the CK3 using the Avalanche Administrative console. 2 Schedule the CK3 updates or manually initiate an update using the Avalanche Administrative console. For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at www.wavelink.com. Freeing Up Virtual Memory for Applications You can use the InstallSelect application to free up virtual memory and create more space to load and run custom applications. Note: InstallSelect is designed for use only by administrators, developers, integrators, or Intermec service representatives. Do not run InstallSelect while using any other applications. When you free up virtual memory, you reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle
(SSPB) by removing value-added software features. Be sure to back up any related files that you want before you use the InstallSelect application. For more information on SSPB, see Upgrading the System Software on page 62. Removing software features may result in loss of computer functionality or the ability to manage device settings. Contact your Intermec service representative for information about each software feature before making changes. To free up virtual memory 1 Go to Start > Programs > File Explorer. 2 Tap the arrow next to My Documents and select My Device. 3 Tap the Windows folder and scroll down to find InstallSelect. 4 Tap InstallSelect. The Install Select application starts and displays a Caution message box. 5 Tap OK to close the box. CK3 Mobile Computer Users Manual 59 Chapter 3 Developing and Installing Applications 6 Clear the check box of any components you do not want installed after a clean boot. For a description of each component, see the next table. By default, components already installed on the computer are automatically checked to be installed again after you perform a clean boot. 7 Tap Apply to initiate the clean boot and install only the files that are selected. 8 Tap Yes to continue with the clean boot. The computer performs a clean boot and restarts with all of the checked components installed. InstallSelect Software Components Component Name Description Data Collection &
Intermec Settings Data collection and Intermec Settings. Also includes on-unit SDK libraries. If you disable this CAB file, you cannot scan or collect data on the device and you cannot use Intermec Settings. Intermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft. Provides Intermec printer driver support. Provides the Intermec DHCP client application. Funk Wireless Security Printer Support Intermec DHCP Client 60 CK3 Mobile Computer Users Manual Chapter 3 Developing and Installing Applications InstallSelect Software Components (continued) Component Name Description Bluetooth Avalanche Enabler Enables the client to the Wavelink Device Management Provides the Intermec Bluetooth application support. solution. Depending on the options you selected for your CK3, you may see other components available from the InstallSelect application. Launching an Application Automatically There are two ways to automatically launch your application when you perform a reset on the computer:
Make sure your CAB file places a shortcut to your application in the \Windows\StartUp folder. Configure AutoRun.exe to launch your application. AutoRun.exe automates operations on your CK3. You can configure AutoRun.exe through the AutoRun data file (AutoRun.dat). For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file. To create and install the AutoRun.dat file on your computer 1 Create a folder called System on your CK3. 2 On your PC, open the Notepad application. 3 Write commands for AutoRun.dat using the supported AutoRun script commands. For help, see the next table. 4 Save the Notepad file as AutoRun.dat. 5 Copy the AutoRun.dat file to the System folder on your CK3. During every boot, the system scans for AutoRun.dat in the System folder. CK3 Mobile Computer Users Manual 61 Chapter 3 Developing and Installing Applications AutoRun supports the following script commands in AutoRun.dat. AutoRun Script Commands Command Description EXEC Launches a specified program and waits for it to finish (up to 10 minutes). Processes a specified file of commands and returns. Processes a specified file of commands and does not return. Loads and runs a specified program. Loads and runs a specified program. CALL CHAIN RUN LOAD AutoRun handles quoted file names for the first parameter, which allows you to specify path names or file names that contain white spaces. AutoRun only supports one set of quotes per command. Upgrading the System Software When you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files. The SSPB files are stored on the DiskOnChip and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, the Intermec wireless security suite, and the SmartSystems Foundation. As new features are added to these components, you can upgrade your SSPB files without needing to upgrade the operating system. Alternately, you can choose to upgrade only the operating system if you need new functionality. There are two ways to upgrade your computer:
You can upgrade your computer using an storage card. For help, see the next section, Upgrading the CK3 Using a microSD Card. You can upgrade your computer using the SmartSystems Console. For help, see Upgrading the CK3 Using the SmartSystems Console on page 64. You need to download the latest upgrade files from the Intermec web site to your PC. 62 CK3 Mobile Computer Users Manual Chapter 3 Developing and Installing Applications To download the upgrade files 1 Start your web browser and go to the Intermec web site at www.intermec.com. 2 Go to Support > Downloads. 3 Click the link to search the product downloads. 4 Select your computer from the Downloads list. The Downloads page displays all of the downloads available for your computer. 5 Download the upgrade file you need. If you want to upgrade both the OS and the SSPB, you will need to download both files. Upgrading the CK3 Using a microSD Card To use a microSD card to upgrade the computer, you need an SD card reader and a microSD adapter card formatted as FAT16. To upgrade the operating system using a microSD card 1 Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 2 Copy all required OS upgrade files to the microSD card. 3 Remove the microSD card from the adapter card and insert it into the CK3. 4 Place the CK3 in a dock connected to external power and press the Reset button (using a stylus) located in the battery cavity on the back of the CK3. For help, see Cold Booting the CK3 on page 75. 5 Remove the microSD card when the Installation Complete menu appears. 6 Remove the CK3 from the dock and replace the battery. To upgrade the SSPB using a microSD card 1 Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 2 Copy all required SSPB upgrade files to the microSD card. 3 Remove the microSD card from the adapter card and insert it into the CK3. CK3 Mobile Computer Users Manual 63 Chapter 3 Developing and Installing Applications 4 Using the stylus, press the Reset button in the battery compartment. 5 Press and hold the Power button as you insert the battery back into the CK3. 6 Continue to hold the Power button until a Warning message appears on the display. 7 Release the Power button, read the message, and press either button on the right side to continue. 8 Perform the screen alignment and wait for the CK3 to load files from the microSD card. When the progress is complete, the CK3 warm boots to reset the configuration. 9 Remove the microSD card and delete the files. 10 Set the date, time, and network communication parameters to reestablish communications with the other devices in the wireless network. Upgrading the CK3 Using the SmartSystems Console You can use the SmartSystems console to upgrade the operating system on your computer. The console is part of SmartSystems Foundation and is available from the Intermec web site via the Intermec Developer Library (IDL). Before you can upgrade your computer, you need:
the SmartSystems Foundation. To download SmartSystems Foundation, go to www.intermec.com/idl and open the Device Management page. the device upgrade .exe file. This file is available from the Intermec web site at www.intermec.com. Go to Support > Downloads. Make sure the file you select is for your language. To upgrade the computer using SmartSystems console 1 Install SmartSystems Foundation on your PC and open the SmartSystems console. 2 Make sure the SmartSystems console and the computers are on the same subnet. 64 CK3 Mobile Computer Users Manual Chapter 3 Developing and Installing Applications 3 Make sure your computers are either in a communications dock or charging dock or that power management is disabled. 4 Download the device upgrade .exe file to your PC. 5 Double-click the .exe file on your PC. An InstallShield application starts and walks you through the process of extracting the upgrade files in the default location. Note: Do not change the default location where InstallShield extracts the files. The SmartSystems console requires that the files be in this location. 6 From the SmartSystems console, locate the device upgrade to install. 7 Drag-and-drop the device upgrade onto each computer you want to upgrade. The SmartSystems console will tell you that it is installing the upgrade on your computer. Once the upgrade is done downloading to your computer, your computer replaces the operating system and then automatically performs a cold-boot. Progress messages appear on the computer screen. Note: The SmartSystems console will show your computer as offline
(note the red stop sign) until the computer reboots and reconnects to the system. CK3 Mobile Computer Users Manual 65 Chapter 3 Developing and Installing Applications 66 CK3 Mobile Computer Users Manual 4 Troubleshooting and Maintaining the CK3 This chapter contains possible solutions to problems you may encounter while using the CK3. This chapter also contains information on booting the computer and performing regular maintenance. 67 Chapter 4 Troubleshooting and Maintaining the CK3 Calling Product Support To talk to an Intermec Product Support representative, call 1-800-755-5505. Before you call Intermec Product Support, make sure you have the following information ready:
Configuration number Operating system version SmartSystems Platform Bundle (SSPB) version If you are using security, know the type (Funk or Microsoft) and the full set of parameters Power management settings If you are using Intermec Terminal Emulation (ITE), know the version and protocol If you are not using ITE, know the language your custom application was written in and the tools you used to create it You can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application. To find your configuration number Look at the CN field of the configuration label on the back of your CK3. To find your operating system version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the software build information. 68 CK3 Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CK3 Troubleshooting Your CK3 Use this section to troubleshoot some common problems you may experience with your CK3. Note: If you send the CK3 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer. Problems While Configuring the CK3 Possible Solution If you are working in Intermec Settings, you cannot scan configuration commands. Exit the application to scan configuration commands. You may have scanned or entered a Scanner Model command that does not apply to the type of scanner that you have installed. Try scanning or entering the Scanner Model command again and select an option for the type of device you are using. Problem You scan a configuration command, such as Beeper Volume, and you hear three low beeps.and nothing happens. You scan or enter an option for the Scanner Model configuration command, and you hear three low beeps and nothing happens. CK3 Mobile Computer Users Manual 69 Chapter 4 Troubleshooting and Maintaining the CK3 Problems While Configuring the CK3 (continued) Problem You cannot type a character on the keypad or you can only type uppercase or lowercase letters. You press the Power button and nothing happens. You insert a microSD card and cannot find the SDMMC Disk folder on the CK3. Or, you insert a bootable SD card and the CK3 does not boot from the card. The Battery status LED is on. The computer appears to be locked up and you cannot enter data. Possible Solution You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see Using the Keypad on page 8. Make sure the backlight is on. Make sure you have a charged battery that is installed correctly. For help, see Charging the Battery on page 4. The battery may be discharged. Replace the battery with a spare charged battery, or charge the battery. Reset the CK3. For help, see Resetting the CK3 on page 74. The microSD card may not be installed correctly. Insert the microSD card as described in Steps 2 through 4 of Using a microSD Card on page 23. The microSD card may be damaged. Try another microSD card. If the battery status LED is a steady green, the battery is more than 95% charged and computer is on a charger. If the battery status LED is blinking red, then the battery is low. Replace or charge the battery. If the battery status LED is a steady red, the main battery is on charge. Press the power key to turn off the CK3, and then press the power key again to turn it on. Press and hold the power key ten seconds to warm boot the CK3. Try reloading the firmware. For help, see Upgrading the System Software on page 62. If the CK3 does not boot or reset, contact your Intermec representative for help. You tap the screen and nothing happens. Align your screen. For help, see Aligning the Touch Screen on page 14. 70 CK3 Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CK3 Problems With Wireless Connectivity Possible Solution The host may have deactivated or lost the current terminal emulation session. In a TCP/IP direct connect network, turn off the Keep Alive message from host to maintain the TCP session while the computer is suspended. Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network. There may be a problem with the host computer, with the connection between the Intermec Application Server and the host computer, or with the connection between the access point and the host computer. Check with network administrator to make sure the host is running and allowing users to login to the system. There may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point users manual. Problem When you turn on the CK3 after it was suspended for 10 to 15 minutes or longer, the CK3 can no longer send or receive messages over the network. The CK3 is connected to the network, and you move to a new site to collect data. Now, your CK3 is not connected to the network. The CK3 appears to be connected to the network, but you cannot establish a terminal emulation session with the host computer. The CK3 appears to be connected to the network, but the host computer is not receiving any information from the CK3. Problems While Configuring 802.1x Security Possible Solution Make sure the CK3 IP address, host IP address, subnet mask, default router are configured for the network. Problem The CK3 indicates that it is authenticated, but it does not communicate with the host. CK3 Mobile Computer Users Manual 71 Chapter 4 Troubleshooting and Maintaining the CK3 Problems While Configuring 802.1x Security (continued) Problem The CK3 does not appear to be authenticating and a network connection icon does not appear on the toolbar. A network connection icon appears in the toolbar, but then disappears. You are setting up multiple access points in a network, with different SSIDs, and the connection fails. The CK3 indicates it is not authenticated. Possible Solution The CK3 may not be communicating with the access point. Make sure the CK3 network name matches the access point network name (SSID). The 802.1x security network may not be active. Make sure the server software is properly loaded and configured on the server PC. See server software documentation for help. The CK3 may not be communicating with the intended access point. Make sure the CK3 network name matches the access point network name. Default network name is INTERMEC. The access point may not be communicating with the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled. When you change the SSID, the WEP key values are not saved. Configure the WEP key values and save your changes. Make sure that:
the User Name and Password parameters on the CK3 match the user name and password on the authentication server. You may need to configure the password on both the CK3 and the authentication server. on your authentication server, the user and group are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software. the IP address and secret key for the access point match the IP address and secret key on the authentication server. You may need to configure the IP address and secret key on both your access point and authentication server. the authentication server software is running on the server PC. 72 CK3 Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CK3 Problems While Configuring 802.1x Security (continued) Possible Solution When you clean boot the CK3, the date and time are not saved. Configure the date and time and save your changes. Problem You clean boot the CK3 and this message appears, The server certificate has expired or your system date is incorrect. Problems While Scanning Bar Codes Problem You press the Scan button, but you cannot see a red beam of light. Possible Solution You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again. You may be scanning the bar code label straight on. Change the scanning angle and try again. Move within two feet of a wall to test the effective scan of the scanner. For help scanning bar codes, see Scanning Bar Codes on page 16. The input device attached to the CK3 does not work well or read bar code labels very quickly. When you release Scan button, the Good Read LED does not turn off. Set the Scanner Model command to the specific attached input device. Check enabled bar code symbologies and enable only the symbologies being used. If the CK3 is configured to use continuous/edge triggering, the Good Read LED stays on. If the CK3 is configured to use level triggering, there may be a problem. Press the Scan button or pull the trigger again without scanning a bar code label. If the LED is still on, contact your local Intermec representative. CK3 Mobile Computer Users Manual 73 Chapter 4 Troubleshooting and Maintaining the CK3 Problems While Scanning Bar Codes (continued) Problem The scanner does not read the bar code label. Possible Solution Aim the scanning beam so that it crosses the entire bar code label in one pass. Try changing the scan angle. Check the quality of the bar code label, Scan a bar code label that you know scans well. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan. Make sure the bar code symbology is enabled. For help, see Configuring the CK3 With Intermec Settings on page 29. Make sure the application is accepting input by scanning a bar code. You may need to type this information instead. The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do not allow abrasive material to touch the window. The CK3 may have decoded the bar code label in a different bar code symbology. Try scanning the bar code label again. Make sure you scan the entire label. The scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured. The scanned bar code data that appears in your application does not match the data encoded in the bar code label. Resetting the CK3 You seldom need to reset the CK3. However, you do need to reset the CK3 when an application is locked up and does not respond, when you upgrade the firmware, or when you reflash the CK3. The CK3 uses the configuration currently saved in flash memory during the reset process. There are three ways to reset the CK3:
Warm boot Cold boot 74 CK3 Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CK3 Clean boot Warm Booting the CK3 If your CK3 has a charged battery installed but does not resume after you press the Power key, or if the computer or an application is locked up, you may need to warm boot the CK3. To warm boot the computer Press and hold the Power button for 10 seconds. The CK3 shuts down, restarts, and goes through the initialization process. Cold Booting the CK3 If the CK3 or application is locked up and does not respond to a warm boot, follow this procedure to perform a cold boot. Performing a cold boot may result in data loss. When you cold boot the CK3, cached disk data may not be saved, so transactional data may be lost. CK3 Mobile Computer Users Manual 75 Chapter 4 Troubleshooting and Maintaining the CK3 To cold boot your CK3 1 Remove the battery. 2 Use the stylus to press the reset button in the battery compartment of the CK3. Reset button Do not use force or a sharp object when pressing the reset button. You may damage the reset button. 3 Replace the battery. Clean Booting the CK3 If the CK3 does not warm boot or cold boot, you may need to perform a clean boot. When you clean boot the CK3, the CK3 only loads files and applications that are absolutely required by the operating system. Perform a clean boot to get the CK3 up and running so that you can run diagnostic tests to troubleshoot the normal boot process. The clean boot process erases the CK3 memory, including all applications and data files in the object store. To preserve applications through a clean boot, store them in the Flash File Store. For more information, see Installing Applications on the CK3 on page 55. 76 CK3 Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CK3 To clean boot the CK3 1 Remove the battery. 2 Use the stylus to press the reset button in the battery compartment of the CK3. Reset button 3 Press and hold the Power button as you replace the battery. 4 Continue to hold the Power button until the Clean boot the system? prompt appears on screen. 5 Release the Power button, read the message, and press the appropriate button to either proceed with the clean boot or cancel the clean boot. Cleaning the Scanner Window and Screen To keep the CK3 in good working order, you may need to perform these minor maintenance tasks:
Clean the scanner window. Clean the CK3 screen. CK3 Mobile Computer Users Manual 77 Chapter 4 Troubleshooting and Maintaining the CK3 Clean the scanner window and CK3 screen as often as needed for the environment in which you are using the computer. To clean the CK3, use a solution of ammonia and water. There are no user-serviceable parts inside the CK3. Opening the unit will void the warranty and may cause damage to the internal components. To clean the scanner window and computer screen 1 Press the Power button to turn off the CK3. 2 Dip a clean towel or rag in the ammonia solution and wring out the excess. Wipe off the scanner window and screen. Do not allow any abrasive material to touch these surfaces. 3 Wipe dry. 78 CK3 Mobile Computer Users Manual A Specifications 79 Appendix A Specifications Physical and Environmental Specifications Physical Dimensions Length:
Width (at widest part):
Height (at tallest part):
21.69 cm (8.54 in) 8.36 cm (3.29 in) 4.67 cm (1.84 in) CK3 Weight Scan Engine Option With EV12+
With EA20X With EX25 With AB17 14.41 oz 14.74 oz 15.73 oz With AB18 16.32 oz 16.66 oz 17.64 oz Power and Electrical Specifications Operating:
Backup:
Rechargeable lithium-ion battery Supercap supplies 10 minutes of bridge time while replacing the main battery x 4.4 V, 2A (AB17); x 4.7 V, 1,5A (AB18)
-10C to 50C (14F to 122F)
-20C to 70C (-4F to 158F) 0C to 45C (32F to 113F) 0 to 95% non-condensing IP54 Electrical rating:
Temperature and Humidity Specifications Operating temperature:
Storage temperature:
Charging temperature:
Relative humidity:
Environmental rating:
Screen Specifications 240 RGB x 320 pixels 8.9 cm (3.52 in) diagonal square active area, VGA LED backlight with 5 levels of brightness LCD capable of both portrait and landscape operation 80 CK3 Mobile Computer Users Manual Appendix A Specifications Keypad Options Alphanumeric and function keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays Large numeric and function keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays Bar Code Symbologies Australian Post*
Aztec*
BPO (British Post 4-state)*
China Post Codabar Codablock A Codablock F Code 11 Code 2 of 5 Code 39 Code 93 Code 93i Code 128 DataMatrix*
Dutch Post*
EAN.UCC Composite Interleaved 2 of 5 ISBT 128 Japan Post*
Matrix 2 of 5 Maxicode*
Micro PDF417 MSI PDF417 Planet*
Plessey Postnet*
QR Code*
RSS 14 RSS Expanded RSS Limited Telepen TLC 39 UPC/EAN
* These symbologies are only available if your CK3 has a 2D area imager or a near-far range area imager. CK3 Mobile Computer Users Manual 81 Appendix A Specifications EV12+ Linear Imager Reading Distances Minimum Reading Distances With 0.12 cm (0.05 in) Setback*
Symbology Density Code 39 Minimum Distance Maximum Distance 9.6 cm (3.8 in) 7.1 cm (2.9 in) 6.1 cm (2.5 in) 8.1 cm (3.2 in) UPC/EAN 0.33 mm (13 mils) 6.1 cm (2.5 in)
*Minimum reading distances are measured in the dark (0 lux). 17.9 cm (7.1 in) 20.9 cm (8.3 in) 26.9 cm (10.6 in) 33.9 cm (13.4 in) 22.9 cm (9.1 in) 0.15 mm (6 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) 0"
in 2"
4"
6"
8"
10"
12"
14"
16"
8"
7"
6"
5"
4"
3"
2"
1"
0"
1"
2"
3"
4"
5"
6"
7"
8"
UPC/EAN 100%
0.125 mm / 5 mils 0.25 mm / 10 mils 0.5 mm / 20 mils 1 mm / 40 mils 20 15 10 5 0 5 10 15 20 cm 0 5 10 15 20 25 30 35 40 EV12+ Linear Imager Minimum Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3. 82 CK3 Mobile Computer Users Manual Appendix A Specifications Typical Reading Distances With 0.12 cm (0.05 in) Setback*
Symbology Density Code 39 0.15 mm (6 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) Minimum Distance Maximum Distance 9.1 cm (3.6 in) 6.1 cm (2.5 in) 5.1 cm (2.1 in) 7.1 cm (2.9 in)**
19.9 cm (7.9 in) 24.9 cm (9.8 in) 34.9 cm (13.8 in) 50.9 cm (20.1 in) 27.9 cm (11.0 in) UPC/EAN 0.33 mm (13 mils) 5.1 cm (2.1 in)
* Typical reading distances are measured in an office environment (200 lux).
** Minimum distance depends on bar code width and scan angle. 0"
in 4"
8"
12"
16"
20"
24"
28"
32"
36"
16"
14"
12"
10"
8"
6"
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0"
2"
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8"
10"
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16"
UPC/EAN 100%
0.125 mm / 5 mils 0.25 mm / 10 mils 0.5 mm / 20 mils 1 mm / 40 mils 40 30 20 10 0 10 20 30 40 0 10 20 30 40 50 60 70 80 cm 90 EV12+ Linear Imager Typical Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3. CK3 Mobile Computer Users Manual 83 Appendix A Specifications EA20X Extended Range Area Imager Standard Minimum Reading Distances Minimum Reading Distances With 0.2 cm (0.08 in) Setback*
Symbology Density Code 39 0.125 mm (5 mil) 0.20 mm (8mil) 0.25 mm (10 mil) 0.50 mm (20 mil) UPC/EAN 0.33 mm (13 mils) Data Matrix 0.191 mm (7.5 mils) 0.254 mm (10 mils) 0.381 mm (15 mils) 0.160 mm (6.6 mils) 0.254 mm (10 mils) 0.381 mm (15 mils) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in)
*Minimum reading distances are measured in the dark (0 lux). Minimum Distance Maximum Distance cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) PDF417 EA20X Extended Range Area Imager Minimum Reading Distances: This graphic does not include the 0.2 cm (0.08 in) setback for the CK3. 84 CK3 Mobile Computer Users Manual Appendix A Specifications EX25 Near-Far Range Area Imager Reading Distances. 1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in) Setback*
Symbology Density Code 39 0.1 mm (3.8 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) 1.3 mm (51 mils) 2.5 mm (100 mils) Minimum Distance Maximum Distance 31.76 cm (12.51 in) 18.24 cm (7.18 in) 68.76 cm (27.07 in) 18.24 cm (7.18 in) 109.76 cm (43.22 in) 19.24 cm (7.57 in) 219.76 cm (86.52 in) 40.24 cm (15.84 in) 309.76 cm (121.96 in) 100.24 cm (39.46 in) 429.76 cm (169.20 in) 130.24 cm (51.27 in) 22.24 cm (7.96 in) 99.76 cm (39.28 in) EAN 100% 0.33 mm
* Minimum reading distances are measured in the dark (0 lux). 0"
16 "
32"
48 "
64 "
80 "
96 "
112 "
128 "
144 "
160 "
174 "
in 100% EAN contrast UPC 100 cm 39.4"
0.25 mm 10 mils 69 cm 27.2"
0.5 mm / 20 mils 110 cm 43.3"
1 mm / 40 mils 220 cm 86.6"
2.54 mm / 100 mils 430 cm 169.3"
cm 200 160 120 80 40 0 40 80 120 160 200
80
64
48
32
16 0
16
32 48 "
64 80 "
0 40 80 120 160 200 240 280 320 360 400 440 EX25 Near-Far Range Imager 1D Minimum Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3. CK3 Mobile Computer Users Manual 85 Appendix A Specifications 1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback Symbology Density Code 39 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) 1.4 mm (55 mils) 2.5 mm (100 mils) Minimum Distance Maximum Distance 89.76 cm (35.34 in) 16.24 cm (6.21 in) 179.76 cm (70.77 in) 18.24 cm (7.00 in) 389.76 cm (153.45 in) 18.24 cm (7.00 in)**
479.76 cm (188.89 in) 20.24 cm (7.78 in)**
869.76 cm (342.43 in) 20.24 cm (7.78 in)**
20.24 cm (7.78 in) 109.76 cm (43.22 in) EAN 100% 0.33 mm
* Typical reading distances are measured in an office environment (200 lux).
** as long as the bar code label fits in the reading area 86 CK3 Mobile Computer Users Manual Appendix A Specifications 0"
32
"64
"96
128
160
192
224
256
288
320
352 in
160
128
96
64
32 0
32
64
96
128
160 100% EAN contrast UPC 110 cm 43.3"
0.25 mm 10 mils 90 cm 35.4"
0.5 mm / 20 mils 180 cm 70.9"
1 mm / 40 mils 390 cm 153.5"
2.54 mm / 100 mils 400 320 240 160 80 0 80 160 240 320 400 870 cm 342.5"
cm 0 80 160 240 320 400 480 560 640 720 800 880 EX25 Near-Far Range Imager 1D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3. CK3 Mobile Computer Users Manual 87 Appendix A Specifications 2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback*
Symbology Density DataMatrix 0.25 mm (10 mils) 1.4 mm (55 mils) 2.5 mm (100 mils) 3.5 mm (140 mils) 5 mm (200 mils) Minimum Distance Maximum Distance 73.76 cm (29.04 in) 20.24 cm (7.96 in)**
339.76 cm (133.77 in) 20.24 cm (7.96 in)**
679.76 cm (267.63 in) 20.24 cm (7.96 in)**
789.76 cm (310.93 in) 20.24 cm (7.96 in)**
1199.76 cm (472.02 in) 20.24 cm (7.96 in)**
* Typical reading distances are measured in an office environment (200 lux).
** as long as the bar code label fits in the reading area 88 CK3 Mobile Computer Users Manual Appendix A Specifications 0"
32
"64
"96
128
160
192
224
256
288
320
352 in
160
128
96
64
32 0
32
64
96
128
160 0.25 mm / 10 mils 74 cm 29.1"
1.4 mm / 55 mils 340 cm 133.9"
2.5 mm / 100 mils 680 cm 267.7"
3.5 mm / 140 mils 790 cm 311"
400 320 240 160 80 0 80 160 240 320 400 cm 0 80 160 240 320 400 480 560 640 720 800 880 EX25 Near-Far Range Imager 2D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3. CK3 Mobile Computer Users Manual 89 Appendix A Specifications Accessories You can use these accessories (sold and ordered separately) with the CK3. To order accessories, contact your local Intermec sales representative. Battery (AB17, AB18) The AB17 standard battery and AB18 extended battery provide main power to the CK3. Quad Charger (AC20) The AC20 quad charger charges up to four CK3 batteries at one time. Single Dock (AD20) The AD20 single dock charges a spare CK3 battery and powers your CK3 while providing communications through a serial, USB client, or USB host adapter port. Ethernet Multidock (AD21) The AD21 ethernet multidock provides ethernet connectivity and power to up to four CK3 computers at one time. Charge-Only Multidock (AD22) The AD22 charge-only multidock charges up to four CK3 computers at one time. Vehicle Dock (AV10) Use the AV10 vehicle dock to hold and charge your CK3 while you are using it on a vehicle. Vehicle Battery Adapter (AE33) Use the AE33 vehicle battery adapter to provide power to your CK3 from your vehicle. To use the vehicle battery adapter, you also need the AA23 power adapter. Audio Adapter (AA20) Use the audio adapter to connect an audio device, such as a headset, to your CK3. RS-232 Adapter (AA21) Use the RS-232 adapter to connect RS-232 devices to your CK3. 90 CK3 Mobile Computer Users Manual Appendix A Specifications Power Adapter (AA23) Use the power adapter to provide power to your CK3 from an external power supply. Scan Handle The scan handle provides you with an alternate way to hold the CK3 and scan bar code labels using a convenient scanning trigger. Vehicle Holder Use the vehicle holder to store your CK3 when you are not using it. Holster The holster provides you with a convenient way to carry your CK3 when you are not using it. IP30 Battery Pack Adapter The IP30 battery pack adapter lets you charge an IP30 battery using the CK3 quad charger (AC20) or CK3 single dock (AD20). CK3 With IP30 Vehicle Holder If you attached an IP30 to your CK3, you can use the vehicle holder to store your CK3 when you are not using it. CK3 Mobile Computer Users Manual 91 Appendix A Specifications 92 CK3 Mobile Computer Users Manual B Default Settings 93 Appendix B Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the CK3. If you restore the CK3 to factory default settings, the CK3 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Settings Command Reference Manual
(P/N 937-016-xxx), available from the Intermec web site at www.intermec.com. Data Collection Data Collection Settings Data Collection Setting Enable Scanner Port Enable Scanner Auto-Detect Scanner Port Baud Rate Symbology Settings Symbology AustraliaPost Aztec BPO CanadaPost ChinaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128/GS1-128 DataMatrix Default Value Enable Enable 38400 Default Value Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Enable Enable 94 CK3 Mobile Computer Users Manual Symbology Settings (continued) Symbology DutchPost EAN/UPC EAN.UCC Composite GS1 DataBar Expanded GS1 DataBar Limited GS1 DataBar Omni-Directional Interleaved 2 of 5 JapanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code Standard 2 of 5 Telepen TLC 39 Symbology Option Settings Symbology Option Preamble Postamble Global Symbology ID Scanner Settings Scanner Setting Hardware trigger Appendix B Default Settings Default Value Disable Enable UPC A, UPC E, EAN 8, EAN 13 Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Disable Disable Disable Disable Disable Disable Default Value None (disabled) None (disabled) Disable Default Value Enable CK3 Mobile Computer Users Manual 95 Appendix B Default Settings Scanner Settings (continued) Scanner Setting Turn Off After Good Read Trigger mode (area imagers only) Imager Settings Imager Setting Predefined Modes Sticky Aimer LED duration Signature Image Capture Decode Security Settings Decode Security Setting Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Center Decoding Center Decoding Tolerance Virtual Wedge Settings Virtual Wedge Setting Virtual Wedge Grid RFID RFID Settings RFID Setting Enable RFID Service Default Value Enable/One-shot Level Default Value 1D and 2D Standard 0 (disabled) Disable Default Value 0 300 ms 0 Disable Disable Default Value Enable Null Default Value Enable 96 CK3 Mobile Computer Users Manual Application Connection Settings Application Connection Setting Allow External BRI Connections BRI TCP Port Enable Logging Reader 1 Settings Reader 1 Setting Enable Reader Reader Model RFID Module Settings RFID Module Setting Tag Type Dense Reader Mode LBT Channel LBT Scan Enable Field Separator ID Report No Tag Report Report Timeout Timeout Mode ID Timeout Antenna Timeout ID Tries Antenna Tries Read Tries Write Tries Initialization Tries Lock Tries Select Tries Unselect Tries Appendix B Default Settings Default Value Enable 2189 Disable Default Value Disable IP30 Default Value EPC Class 1 Gen2 Disable 5 Enable Space () Enable Disable 0 ms Disable 100 ms 10 ms 3 3 3 3 1 3 1 1 CK3 Mobile Computer Users Manual 97 Appendix B Default Settings RFID Module Settings (continued) RFID Module Setting Initial Q Field Strength dB Session Enable Antenna Port 1 Enable Antenna Port 2 Enable Antenna Port 3 Enable Antenna Port 4 Bluetooth Power Off Communications Communications Settings Communications Setting Device Name Bluetooth Power 802.11 Radio Settings 802.11 Radio Setting Security Choice Allow Security Changes Radio Measurement Radio Enabled Funk Security Settings Funk Security Setting Active Profile Profile Label Network Type Channel SSID Default Value 4 30 2 Enable Disable Disable Disable 300 s Default Value IntermecCK3 Off Default Value Funk Security Enable 0 Enable Default Value 1 Profile_1 Infrastructure 3 INTERMEC 98 CK3 Mobile Computer Users Manual Funk Security Settings (continued) Appendix B Default Settings Funk Security Setting Power Mode 8021x Association Encryption Pre-Shared Key Transmit Key Prompt for Credentials User Name User Password Inner Authentication-TTLS Anonymous name Inner EAP Inner Authentication-PEAP Subject Name Validate Server Certificate Server 1 Common Name Server 2 Common Name Mixed Cell CCKM Automatic PAC Provisioning Provisioning PAC Prompt Reprovisioning PAC Prompt PACManager Logging Radio Measurement Radio Enabled IP Settings IP Settings DHCP DHCP Client Identifier Default Value Enabled (Fast PSP) None Open None Null Key1 Enable anonymous anonymous MS-Chapv2 anonymous EAP/MDS EAP/MS-Chapv2 Null No Null Null Off Off Off Off Off Null Off 0 Enable Default Value Enable Null CK3 Mobile Computer Users Manual 99 Appendix B Default Settings IP Settings (continued) IP Settings Primary DNS Secondary DNS Primary WINS Secondary WINS Certificates Settings Certificates Setting Import Root Certificates Import User Certificates Import Pac Files Ethernet Adapter IP Settings Ethernet Adapter IP Setting DHCP DHCP Client Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS PSK Settings PSK Setting Remote Connection Host IP Host Port Default Value 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 Default Value False False False Default Value Enable Null Null Null Null Null Default Value 0.0.0.0 5555 100 CK3 Mobile Computer Users Manual PSK Settings (continued) PSK Setting Serial Port Baud Parity Data Bits Stop Bits Flow Control Protocol EOM1 EOM2 SOM Reader Command LRC Handshake Device Settings Device Settings Device Setting Date Time Adjust for Daylight Time Good Read Beep Good Read Light Beeper Volume Display Settings Display Setting Backlight on Battery Power Backlight Turns Off After Backlight On Tap Backlight on External Power Backlight Turns Off After Backlight On Tap Backlight Level Screen Rotation Appendix B Default Settings Default Value 115200 Even 7 Data Bits 1 Stop Bit No Flow Control Configurable
\x03
\xFFFFFFFF
\x02 Enable w/o TMF Disable Disable Default Value Null Null Disable One Beep On Medium Default Value 30 s Enable 1 min Enable High 0 degrees CK3 Mobile Computer Users Manual 101 Appendix B Default Settings Keypad Settings Keypad Setting Scan Button Remapping for Handle Trigger Scan Button Remapping for Middle Scan Button Default Value BRI Scanner Power Management Settings Power Management Setting Battery Power Device Turns Off After Screen Turns Off After External Power Device Turns Off After Screen Turns Off After Device Monitor Device Monitor Settings Device Monitor Setting Poll Period Threshold Values Backup Battery Charge Remaining Main Battery Charge Remaining Storage Load Memory Load Core Messaging Service Core Messaging Service Settings Core Messaging Service Setting Associated Server IP Server Name Keep Alive Ping Interval Default Value 2 min 1 min Disable Disable Default Value 1 min 10 10 90 90 Default Value Null INTERMEC 30 s 102 CK3 Mobile Computer Users Manual C Keypads and Keystrokes 103 Appendix C Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard characters with the keypad. Alphanumeric Characters Character a b c d e f g h i j k l m n o p q r s t u v w x y z A Alphanumeric Keypad
[A]
[B]
[C]
[D]
[E]
[F]
[G]
[H]
[I]
[J]
[K]
[L]
[M]
[N]
[O]
[P]
[Q]
[R]
[S]
[T]
[U]
[V]
[W]
[X]
[Y]
[Z]
B [A] B [A]
Numeric Keypad B [ESC]
B [7]
B [8]
B [9]
B E B [4]
B [5]
B [6]
B [1 B [2]
B [3]
B [FldExit]
B [0]
B [.]
B [F1]
B [F2]
B [F3]
B [F4]
B [F5]
B [F6]
B [F7]
B [F8]
B [F9]
B [F10]
B [F11]
B [F12]
B [<] [Esc]
104 CK3 Mobile Computer Users Manual Alphanumeric Characters (continued) Appendix C Keypads and Keystrokes Character B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 Alphanumeric Keypad B [B] B [B]
B [C] B [C]
B [D] B [D]
B [E] B [E]
B [F] B [F]
B [G] B [G]
B [H] B [H]
B [I] B [I]
B [J] B [J]
B [K] B [K]
B [L] B [L]
B [M] B [M]
B [N] B [N]
B [O] B [O]
B [P] B [P]
B [Q] B [Q]
B [R] B [R]
B [S] B [S]
B [T] B [T]
B [U] B [U]
B [V] B [V]
B [W] B [W]
B [X] B [X]
B [Y] B [Y]
B [Z] B [Z]
[0]
[1]
[2]
[3]
[4]
[5]
[6]
Numeric Keypad B [<] [7]
B [<] [8]
B [<] [9]
B [<] E B [<] [4]
B [<] [5]
B [<] [6]
B [<] [1]
B [<] [2]
B [<] [3]
B [<] [FldExit]
B [<] [0]
B [<] [.]
B [<] [F1]
B [<] [F2]
B [<] [F3]
B [<] [F4]
B [<] [F5]
B [<] [F6]
B [<] [F7]
B [<] [F8]
B [<] [F9]
B [<] [F10]
B [<] [F11]
B [<] [F12]
[0]
[1]
[2]
[3]
[4]
[5]
[6]
CK3 Mobile Computer Users Manual 105 Appendix C Keypads and Keystrokes Alphanumeric Characters (continued) Character 7 8 9 Function Keys Function Back Tab Backspace Caps Lock Forward Tab Return Shift Space Alphanumeric Keypad Numeric Keypad
[7]
[8]
[9]
Alphanumeric Keypad C [->|]
B [B]
Numeric Keypad C [->|]
B [>]
B [A]
C [<-]
B [<]
C [<-]
Special Characters Character Alphanumeric Keypad Numeric Keypad 106 CK3 Mobile Computer Users Manual I Index 107 Index Numerics 802.11b/g communications, radio, viewing connection configuring 31 information 37 802.1x security configuring with Funk 44 configuring with Microsoft 48 A AA20 audio adapter, described 90 AA21 RS-232 adapter, described 90 AA23 power adapter, described 91 AB17 and AB18 battery, described 90 AC20 quad charger charging times 5 described 90 AD20 single dock accessories, described 90 ActiveSync connecting to a PC 28 installing applications 56 charging times 5 described 90 charging times 5 described 90 charging times 5 described 90 AD21 ethernet multidock AD22 charge-only multidock described 90 adjusting the speaker volume 12 AE33 vehicle battery adapter, aligning the screen 14 alphanumeric keypad, illustrated 8 applications developing 54 installing ActiveSync, using 56 Flash File Store 55 microSD card, using 55 non-volatile Flash File Store 55 Object Store 55 using cab files 55 using FTP server 58 using microSD card 57 using SmartSystems using Wavelink Avalanche 58 Console 56 launching automatically 61 area imager. scanning bar codes 1923 Bluetooth scanner 33 association label, connecting to a audio adapter, AA20, described 90 audio device, Bluetooth, connecting to 35 script commands 62 using to launch other AutoRun processes 62 AutoRun.dat 61 AutoRun.exe 61 Avalanche. See Wavelink Avalanche. AV10 vehicle dock charging times described B backlight, configuring backup power, battery bar code symbologies, supported battery AB17 and AB18, described backup power battery icons, described charging accessories charging times checking the status described icons described illustrated installing maximizing battery life removing status LED described battery pack adapter, IP30, 108 CK3 Mobile Computer Users Manual Bluetooth audio device, connecting to 35 communications, printer, connecting to 34 radio configuring 32 scanner configuring 31 turning on 32 connecting to 33 passcode, default 33 Bluetooth Audio applet, described 35 connecting to a scanner 33 Bluetooth Scanner Wizard, booting clean 76 cold 75 troubleshooting 73 warm 75 C cab files, using to install applications calibrating screen calling product support capitalizing characters caps lock, enabling and center-decoding, scanning bar disabling codes certificates IAS server, importing from loading root, importing characters capitalizing entering charging the battery charging accessories charging times cigarette lighter adapter. See vehicle battery adapter. clean booting described Index troubleshooting cold booting, described color-coded keys, using communications 802.11b/g, configuring Bluetooth, configuring Ethernet, configuring serial, using USB using configuration number, finding configuring backlight date and time network communications parameters settings SmartSystems Foundation, remotely connecting to a PC contacting Intermec by phone vii D date and time, configuring 30 default configuration 94101 symbologies 16 developing applications 54 E EA20X reading distances scanning bar codes performance, improving environmental specifications errors, finding and solving Ethernet communications, configuring EV12+
reading distances scanning bar codes reading distances scanning EX25 bar codes performance, improving CK3 Mobile Computer Users Manual 109 Index extended range area imager reading distances scanning bar codes performance, improving F features of the CK3 Flash File Store, installing applications to FTP server managing using to install applications Funk security choosing configuring 802.1x LEAP WEP WPA WPA2 WPA2-802.1x WPA-802.1x
, described selecting a profile G green key, using H handle, scan, described hardware for developing applications holder, vehicle described for CK3 with IP30, described holster, described I IAS server, certificate, importing iConnect configuring Ethernet communications FTP server, enabling icon, illustrated wireless connection, checking status icons, screen, described IDL (Intermec Developer Library), developing applications imager center-decoding extended range reading distances scanning bar codes near-far range reading distances scanning bar codes performance, improving predefined modes installing the battery InstallSelect Intermec described software components, using to free up memory contact information product support calling Knowledge Central web site Intermec Settings support contact information configuring CK3 navigating described described IP30 and CK3 vehicle holder, IP30 battery pack adapter, ISpyWiFi shortcut, creating tabs, described viewing radio connection information IVA, described K keypad capitalizing characters color-coded keys, using entering characters illustrated options troubleshooting using the color-coded keys 110 CK3 Mobile Computer Users Manual L launching applications automatically Funk LEAP, security, configuring with LEDs, status, described linear imager, scanning bar loading certificates locked computer, codes troubleshooting M managing power manuals, downloading from the maximizing battery life memory, freeing up virtual for web microSD card Microsoft security applications troubleshooting upgrading computer using using to install applications choosing configuring 802.1x WEP WPA WPA-802.1x WPA-PSK described modifier keys, using multidock charge-only, AD22, described ethernet, AD21, described N near-far range area imager network communications reading distances configuring connection icon illustrated troubleshooting Index non-volatile Flash File Store, installing applications numeric keypad, illustrated O Object Store, installing omnidirectional scanning operating system applications to upgrading version, finding orange key, using P parameters, configuring partnership, ActiveSync, establishing default passcode, Bluetooth scanner patents, list of x PC, connecting to with PDF417 bar code, scanning 18 PEAP ActiveSync 28 choosing with 802.1x security 44 choosing with WPA security 43 upgrading 62 persistent storage manager, physical specifications 80 power button described 10 troubleshooting 70 managing 11 profile, selecting 12 selecting power management profile 12 power adapter AA23, described 91 vehicle. See vehicle battery Power Profiler, described 11 printer adapter. Bluetooth, connecting to 34 wireless, selecting current 34 problems, troubleshooting 6974 CK3 Mobile Computer Users Manual 111 Index 112 product support calling 68 Knowledge Central web site vii profile, Funk security, selecting 42 Push To Talk (PTT), described 12 Q quad charger, AC20, described 90 R radio 802.11b/g configuring 31 viewing radio connection information 37 Bluetooth configuring 31 turning on 32 removing the battery 5 resetting the computer 74 root certificate, importing 50 RS-232 adapter, AA21, described 90 S safety icons vi scan handle, described 91 scanners scanning screen Bluetooth connecting to 33 passcode, default 33 scanning bar codes 16 tethered, scanning bar codes 16 window, cleaning 77 bar codes 21 omnidirectionally 19 PDF417 bar codes 18 troubleshooting 73, 74 aligning 14 cleaning 77 icons, described 14 specifications 80 touch, described 13 troubleshooting 70 SD card. See microSD card. SDMMC Disk folder, troubleshooting 70 security choosing between Microsoft and Funk 41 configuring 40 Funk 42 Microsoft 46 disabling 51 loading certificates 50 serial communications, using 36 settings, configuring 29 single dock, AD20, described 90 SmartSystems console upgrading the computer 64 using to install applications Foundation configuring CK3 remotely 30 Platform Bundle finding version 3 upgrading with microSD card 56 63 snap-on adapter AA20 audio adapter, AA21 RS-232 adapter, AA23 power adapter, described 90 described 90 described 91 software for developing applications 54 version, finding 3 speaker, adjusting the volume 12 specifications physical and environmental 80 screen 80 Bundle. SSPB. See Smart Systems Platform status LEDs, described 7, 15 storage, increasing with microSD support, contacting Intermec vii suspend mode, described 10 symbologies card 23 enabled by default 16 supported 81 synchronizing with a time server 30 CK3 Mobile Computer Users Manual T technical support vii time and date, configuring 30 time server, synchronizing with 30 TLS choosing with WPA security 43 choosing with WPA security 44 touch screen. See screen. troubleshooting problems 6974 TTLS choosing with 802.1x security 44 choosing with WPA security 43 U uninstalling the battery 5 upgrade files, downloading 63 upgrading microSD card, using 63 operating system 62 persistant storage manager 62 using SmartSystems console 64 USB communications, using 36 USNO time server, described 30 V vehicle battery adapter, AE33, vehicle dock, AV10, described 90 vehicle holder described 91 for CK3 with IP30, described 91 described 90 version, software finding 3 virtual memory, freeing up 59 volume adjusting 12 icon, illustrated 14 Index W warm booting, described 75 warranty information vi Wavelink Avalanche Avalanche Enabler password 58 using to install applications 58 WEP security configuring, Funk 45 configuring, Microsoft 49 WiFi communications configuring 31 supported 2 card 70 will not boot from microSD window, scanner, cleaning 77 wireless iConnect 36 audio device, connecting to 35 connection, check status with printer, connecting to 34 scanner, connecting to 33 security, configuring 40 configuring with Funk 43 configuring with Microsoft 47 WPA2 security, configuring with WPA security Funk 43 WPA2-802.1x security, configuring 42, 43 configuring 42, 43 WPA-802.1x security, WPA-PSK security, configuring 47 CK3 Mobile Computer Users Manual 113 Index 114 CK3 Mobile Computer Users Manual Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com CK3 Mobile Computer Users Manual
*935-016-001*
P/N 935-016-001
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2008-10-14 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2008-10-14
|
||||
1 | Applicant's complete, legal business name |
Intermec Technologies Corporation
|
||||
1 | FCC Registration Number (FRN) |
0022970339
|
||||
1 | Physical Address |
9680 Old Bailes Rd.
|
||||
1 |
Fort Mill, South Carolina 29707
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
d******@nwemc.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
EHA
|
||||
1 | Equipment Product Code |
CK3DHIB
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
B**** R****
|
||||
1 | Title |
VP & GC, Honeywell Scanning & Mobility
|
||||
1 | Telephone Number |
803-8********
|
||||
1 | Fax Number |
803-8********
|
||||
1 |
b******@honeywell.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | CK3 Series Handheld Computer | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Limited Single Modular Approval | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Limited Single Modular | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Northwest EMC, Inc.
|
||||
1 | Name |
G**** K****
|
||||
1 | Telephone Number |
503-8********
|
||||
1 | Fax Number |
503-8********
|
||||
1 |
g******@nwemc.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2402 | 2480 | 0.0043 | ||||||||||||||||||||||||||||||||||||
1 | 2 | 15C | 2412 | 2462 | 0.0419 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC