FCC ID: EHA-01CN4 Handheld PDA-type device WCDMA/GSM/GPRS/EDGE

 

CN4 Mobile Computer CN4, CN4e Users Manual Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. 2009 by Intermec Technologies Corporation. All rights reserved. The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, Intermec Terminal Emulator, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation. There are U.S. and foreign patents as well as U.S. and foreign patents pending. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit

(www.openssl.org). This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com). miniSD is a trademark of the SD Card Association. The SD logo is a trademark. This product uses Regex++, Index software during its operational phases. The owner of Regex++

has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. ii CN4 Series Mobile Computer Users Manual Contents Contents Before You Begin. vii Safety Information . vii Global Services and Support . vii Warranty Information. vii Web Support . viii Telephone Support . viii Service Location Support . viii Patent Information . ix Who Should Read This Manual . x Related Documents . x 1 Using the CN4 . 1 Introducing the CN4 Mobile Computer. 2 Finding the Software Build Versions . 3 Using the Battery . 4 Charging the Battery . 5 Changing the Battery. 6 Checking the Battery Status . 7 Maximizing Battery Life . 9 Managing Power on the CN4 . 10 Choosing a Power Management Profile . 10 Customizing Power Timeouts. 12 Using the Keypad . 14 Using the Color-Coded Keys . 15 Capitalizing Characters. 15 Entering Characters on the Alphanumeric Keypad . 16 Entering Characters on the Numeric Keypads . 16 Using the Power Button . 17 Understanding the Audio Features . 17 Using the CN4 as a Cell Phone . 17 Adjusting the Volume of the Rear Speaker. 19 Enabling the Vibrate Feature . 20 Using the Screen . 20 Using the Stylus . 21 Understanding the Screen Icons. 22 Aligning the Touch Screen . 22 Configuring the Backlight Settings . 23 CN4 Series Mobile Computer Users Manual iii Contents Understanding the Status LEDs . 24 Using the Imager. 25 Reading Bar Codes . 26 Improving the Performance of the Area Imager . 28 Capturing Images . 29 Using the Image Capture Application. 29 Configuring the Image Capture Application. 31 Capturing Documents . 31 Capturing Signatures . 34 Using the Color Camera . 34 Installing a miniSD or SIM Card . 36 Setting Up GPS on Your CN4 . 38 Using the GPSID Installed on the CN4 . 39 Learning About Additional GPS Options for the CN4 . 41 2 Connecting and Configuring the CN4 . 33 Connecting to a PC . 34 Configuring the CN4 Parameters. 34 Using Intermec Settings Remotely With SmartSystems Foundation . 35 Using Intermec Settings Directly On the CN4 . 36 Configuring the Phone . 38 Activating the CDMA Phone . 38 Activating the GSM/EDGE Phone. 40 Making a Phone Call . 40 Turning the Phone On and Off. 41 Configuring the CN4 for Your Network. 41 Configuring 802.11b/g Radio Communications . 42 Configuring Bluetooth Communications . 42 Connecting to a Bluetooth Scanner. 43 Configuring Bluetooth for Wireless Printing . 44 Connecting to a Bluetooth Audio Device. 45 Configuring Ethernet Communications . 46 Using Serial and USB Communications. 47 Checking the Status of Your Wireless Connection . 47 Configuring Wireless Security. 48 Choosing Between Microsoft and Funk Security . 48 iv CN4 Series Mobile Computer Users Manual Contents Selecting a Funk Security Profile . 49 Selecting Microsoft as Your Security Choice. 53 Loading a Certificate . 57 Disabling Security . 58 3 Developing and Installing Applications . 61 Developing Applications for the CN4 . 62 Installing Applications on the CN4 . 62 Installing Applications Using SmartSystems Foundation. 63 Installing Applications Using Microsoft ActiveSync . 64 Installing Applications Using a Storage Card . 65 Installing Applications Using the FTP Server . 65 Freeing Up Virtual Memory for Applications . 66 Launching An Application Automatically . 68 Upgrading the System Software . 69 Upgrading the CN4 Using SmartSystems Foundation. 70 Downloading the Upgrade Files . 70 Upgrading the CN4 Using a miniSD Card. 73 4 Troubleshooting and Maintaining the CN4 . 77 Calling Product Support. 78 Troubleshooting the CN4 . 79 Resetting the CN4 . 83 Warm Booting the CN4 . 84 Cold Booting the CN4. 84 Clean Booting the CN4. 85 Cleaning the CN4 . 86 A Specifications . 89 Physical and Environmental Specifications. 90 Accessories . 92 CN4 Series Mobile Computer Users Manual v Contents Default Configuration . 96 B Default Settings . 95 C Keypads and Keystrokes . 103 I Index . 109 Standard Characters . 104 vi CN4 Series Mobile Computer Users Manual Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions. This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document. A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support >

Returns and Repairs > Warranty. Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided as is with all faults. All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. CN4 Series Mobile Computer Users Manual vii Before You Begin Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Telephone Support In the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us. Service Location Support For the most current listing of service locations, click Support

>Returns and Repairs > Repair Locations. For technical support in South Korea, use the after service locations listed below:

AWOO Systems 102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: mjyun@awoo.co.kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr viii CN4 Series Mobile Computer Users Manual To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Before You Begin Patent Information Product is covered by one or more of the following patents:

4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699;

5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441;

5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183;

5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487;

5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678;

5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251;

5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689;

5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619;

5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364;

5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230;

5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317;

5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041;

5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604;

5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027;

5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121;

5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486;

5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906;

5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056;

5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499;

5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379;

6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289;

6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063;

6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053;

6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765;

6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411;

6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942;

6641046; 6681994; 6687403; 6688523; 6732930 There may be other U.S. and foreign patents pending. CN4 Series Mobile Computer Users Manual ix Before You Begin Who Should Read This Manual This manual is written for the person who is responsible for installing, configuring, and maintaining the CN4 and CN4e Mobile Computer. This manual provides you with information about the features of the CN4 and CN4e, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CN4 or CN4e, you should be familiar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers. Document Title CN4 Mobile Computer Quick Start Guide CN4e Mobile Computer Quick Start Guide Models CN4 and CN4e Compliance Insert Intermec Settings Command Reference Manual Intermec Developer Library (IDL) Resource Kit Developers Guide Part Number 930-220-xxx 930-224-xxx 933-185-xxx 937-016-xxx 934-006-xxx The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free. To download documents 1 Visit the Intermec web site at www.intermec.com. 2 Click Support > Manuals. 3 Use the Product Category field, the Product Family field, and the Product field to help you locate the product whose documentation you want to download. x CN4 Series Mobile Computer Users Manual 1 Using the CN4 This chapter introduces the CN4 and CN4e Mobile Computers with Windows Mobile 6.1. It also contains hardware and software configuration information to assist you in getting the most out of your computer. This chapter contains these topics:

Using the Battery Using the Keypad Understanding the Audio Features Using the Screen Understanding the Status LEDs Using the Imager Using the Color Camera Setting Up GPS on Your CN4 Installing a miniSD or SIM Card 1 Chapter 1 Using the CN4 Introducing the CN4 Mobile Computer The Intermec CN4 and CN4e Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Mobile 6.1 operating system. They are lightweight, easy-to-use, and run most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications. The CN4 and CN4e support similar feature sets. The CN4e offers extended environmental specifications and larger keys for data intensive applications. The CN4 Series of mobile computers includes both the CN4 and CN4e computers. Throughout this manual, both versions of the computer are referred to as CN4 or CN4 Series. CN4e and CN4 Mobile Computers The CN4 Series Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi certified for interoperability with other 802.11b/g wireless LAN devices. 2 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 802.11b/g radio standard The CN4 and CN4e are available with the following features:

Note: The radio also supports the 802.11d standard. The 802.11d standard adds the requirements and definitions for 802.11 WLAN equipment to operate in markets not served by the current standard. For 802.11d support, you need to order the 802.11d version of the CN4. For help, contact your local Intermec representative. 128 MB RAM Bluetooth radio standard QWERTY or numeric keypads Imaging options:

EA21 Standard Area Imager Color Camera Wireless Wide Area Network (WWAN) options:

UMTS/HSDPA GSM/GPRS/EDGE CDMA/1xRTT/EV-DO Rev A Use this manual to understand how to use the features and options available on the CN4 and CN4e. Note: For information about the Windows Mobile 6.1 applications installed on the CN4, see the online Help. For additional information about using Windows Mobile 6.1 on the CN4, visit Intermec Knowledge Central at www.intermec.com. Finding the Software Build Versions You can easily check to see what version of the operating system and the SmartSystems Platform Bundle (SSPB) are loaded on your CN4. CN4 Series Mobile Computer Users Manual 3 Chapter 1 Using the CN4 To find your operating system version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the software build information. Using the Battery The CN4 Series computers use the following Intermec batteries as a main power source. All have been certified to meet the IEEE 1725 standard for rechargeable batteries. Standard and Extended Batteries for CN4 and CN4e Computer CN4 CN4e Uses This Standard Battery AB8 or AB15 N/A Uses This Extended Battery AB9 or AB16 AB9 or AB16 Standard batteries have 8.1 Watt hours capacity and extended batteries have 14.8 Watt hours capacity. You must fully charge the battery before you can use the CN4. The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100C (212F) or incinerate it. 4 CN4 Series Mobile Computer Users Manual If you fail to replace the low battery immediately, you may lose important data or applications. Chapter 1 Using the CN4 Note: If the CN4 is not on external power and you remove the battery pack, it goes into Suspend mode. You need to install a charged battery within 5 minutes, or the CN4 resets and you could lose data. Dispose of used batteries promptly. Keep away from children. Contact your Intermec representative for replacement batteries. Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage. Charging the Battery The battery pack should be fully charged before you use the CN4 for the first time. If battery temperatures are within the battery charging range of 0 to 40C (32 to 104F), the standard battery pack takes up to four hours to charge. The extended battery pack takes up to five hours. The battery is fully charged when the battery status LED shows a steady green. To charge the battery Insert the battery into a quad battery charger, a single dock, or a multidock, or attach external power to the CN4 with the battery installed. For information on these accessories, see Accessories on page 92. Use the next table to understand how long it will take to charge your batteries in some of the CN4 charging accessories. Charging Times for CN4 Batteries Charging Accessory Quad Battery Charger Single Dock Multidock Model AC14 AD10 AD11/AD12 Charging Time 5 hours or less 5 hours or less 5 hours or less CN4 Series Mobile Computer Users Manual 5 Chapter 1 Using the CN4 Changing the Battery When you remove the battery from the CN4, an internal super capacitor maintains your status, memory, and real-time clock for up to 5 minutes. To maximize this time, suspend the CN4 before changing the battery. To change the battery 1 Press and release the Power button to suspend the CN4. 2 Unsnap the top end of the handstrap. 3 Press the battery release tab to the left until the battery releases, and then lift it away from the CN4. 4 Place the tabbed end of the battery into the battery compartment, and then press down on the battery until it clicks into place. 6 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 Inserting the Battery 5 Snap the top of the handstrap into place. Checking the Battery Status The easiest way to check the status of your battery is to look at the battery icon on the CN4 status bar. Battery Icon Status Icon Status Battery is fully charged. Battery has a medium charge. You should be able to work for several more hours before changing batteries. Battery is low. You need to replace or charge the battery soon. Battery is critically low. You need to replace or charge the battery now. Battery is charging. The Battery Status LED indicates the charging status. CN4 Series Mobile Computer Users Manual 7 Chapter 1 Using the CN4 Battery status LED Understanding the Battery Status LED Battery Status Steady green Blinking red Steady red and the CN4 is attached to external power. Steady red and the CN4 is not attached to external power. Steady amber Off Description The battery is more than 95% charged and CN4 is on a charger. The battery is low. CN4 goes into Suspend mode. Charge or replace the battery. The battery is charging. The CN4 firmware is not working properly. Cold boot the CN4 as described in Cold Booting the CN4 on page 84. The battery is missing or is unable to charge. If the battery will not charge, it may be because the temperature is outside of the charging range, or you may be using a battery not approved by Intermec. You need to use one of the battery models specified in Standard and Extended Batteries for CN4 and CN4e on page 4. The CN4 is not on external power and the battery is operating normally. You can also check the battery status by using the Power application. To check the battery status Tap Start > Settings > the System tab > Power > the Battery tab. 8 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 Maximizing Battery Life Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN4, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips you can do to maximize the life of your battery. Battery Conservation Tips When You Want To:

Operate the CN4 and the Low Battery status icon appears or the Battery light comes on. Stop using the CN4 for five minutes or longer. Do This to Save Battery Power:

Press the power button to turn off the CN4. Remove the battery and insert another fully charged battery within five minutes or you may lose data. Or, you can connect the CN4 to an external power source. Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press the power button to turn off the CN4. CN4 Series Mobile Computer Users Manual 9 Chapter 1 Using the CN4 Battery Conservation Tips (continued) When You Want To:

Store the CN4 for more than a day. Store the battery outside the CN4. Managing Power on the CN4 Do This to Save Battery Power:

If you are storing the CN4 for a few days, like over the weekend, install the charged battery or attach the CN4 to a power source. If you are storing the CN4 for longer, remove and charge the battery, then store both the battery and the CN4 in a cool location. If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak. Store the batteries in a charger. By default, the CN4 goes into a lower power mode or turns off after two minutes of inactivity. Press the Power button to resume activity at any time. There are several ways you can manage power:

You can change the amount of time the screen backlight stays on. For help, see Configuring the Backlight Settings on page 23. You can choose a Power Management Profile to manage power based on the way you use your CN4. Each profile turns off the screen and the CN4 at preset times, and maintains data connections differently. For help, see the next section. You can set the amount of time that the screen stays on, or the amount of time the CN4 stays on after the screen turns off. For help, see Customizing Power Timeouts on page 12. Choosing a Power Management Profile 1 Tap Start > Settings > the System tab > Power Profiler. 10 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 2 From the drop-down list, select Windows Mobile Classic, Windows Mobile Standard, or Windows Mobile Phone. For more information, see the next section, About Power Management Profiles. 3 Tap ok in the upper right corner to save your changes. Power Profiler also provides advanced settings that allow you to fine-

tune the power usage. You can choose to have the Power button turn off the screen or turn off the device. Note: You can also configure all of the settings in Power Profiler using Intermec Settings. For help with Intermec Settings, see Configuring the CN4 Parameters on page 34. About Power Management Profiles Use the Windows Mobile Standard profile (default) for applications that power off infrequently, such as inventory management or terminal emulation. If the CN4 does not have any activity, the screen turns off, but WAN, LAN, or Bluetooth radio connections are maintained in a low power state. If there continues to be no activity, the CN4 eventually turns off data connections and goes into Suspend mode. To wake up the CN4 and restore network connections, you need to press the Power or Scan button. CN4 Series Mobile Computer Users Manual 11 Chapter 1 Using the CN4 Use the Windows Mobile Classic profile for systems that batch data and upload it several times a day. This profile does not support constant data connections over WAN, LAN, or Bluetooth. It can only maintain data connections when the CN4 is on and all peripherals are enabled. If the screen is off, you do not have any WAN, LAN, or Bluetooth connections, but the CN4 will still receive incoming phone calls. To wake up the CN4 and restore network connections, you need to press the Power or Scan button. Use the Windows Mobile Phone profile when you have a system that requires network wake-up or you need the CN4 to always be connected to the network. Although the connections are maintained at a low power mode, this setting typically consumes the most power. If the screen turns off, the radios continue to maintain the network connections. Customizing Power Timeouts Follow the next procedure to adjust the screen and power timeout values. You can set different values for battery and external power. Note: When you set timeout values this way, you override values used by the Power Management Profiles. To customize power timeout values 1 Tap Start > Settings > System tab > Power Profiler. 2 In the Power Profile tab, tap Enable Advanced Settings. 3 Tap the Screen Settings tab to change screen timeout values:

Check the Enable Screen Off check box to be able to turn off the screen independently of the CN4. To change the amount of inactivity time before the screen turns off, move the Battery Power or External Power sliders. For battery power, choose from 1 to 6 minutes. For external power, choose from 1, 2, 5, 10, or 15 minutes, or disable this feature. 4 Tap the Device Settings tab to change overall CN4 power timeout values:

12 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 Check the Enable Device Off check box to be able to turn off the CN4 by pressing the Power button. This feature is enabled by default unless you are using the Windows Mobile Phone power profile. To change the amount of inactivity time before the CN4 turns off and goes into Suspend mode, move the Battery Power or External Power sliders. For battery power, choose from 1 to 6 minutes. For external power, choose from 1, 2, 5, 10, or 15 minutes, or disable this feature. 5 Tap the Power Button tab to change what happens when you press the Power button:

Choose Turn off the Device if you want to put the CN4 in Suspend mode when you press the Power button. In Suspend mode, data connections are turned off. To restore data connections, you need to press the Power button to wake up the CN4. Choose Turn off the Screen if you want to leave the CN4 on but with the screen turned off when you press the Power button. This mode uses more power than Suspend mode, but maintains all data connections. Press the Power button to turn the screen on. CN4 Series Mobile Computer Users Manual 13 Chapter 1 Using the CN4 Using the Keypad The CN4 can have a QWERTY keypad or numeric keypad. The CN4e supports larger numeric keypads with a phone style (1-2-3 on top) layout. CN4 QWERTY Keypad CN4 Numeric Keypad CN4e Numeric Phone-Style Keypad CN4e Alphanumeric Keypad The full alphabetic QWERTY keypad and the alphanumeric keypad are for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences. 14 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 The large numeric keypads are for applications that require mainly numeric data. These keypads also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. The CN4e provides larger input keys better suited for blind entry or glove usage. Using the Color-Coded Keys Each keypad available for the CN4 provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys on the numeric keypad: the orange B key and the green C key. The alphanumeric keypads have only the orange B color-coded modifier key. Using the Color-Coded Keys You Want To:

Use an orange character or function printed above a key. Use a green character or function printed above a key. Lock the orange or green key to stay on. Press:

B key (LED illuminates) and then the key with the character or function printed above it

(LED turns off). C key (LED illuminates) and then the key with the character or function printed above it

(LED turns off). B or C twice. Unlock a green or orange key. B or C once. Capitalizing Characters Example On the CN4 Qwerty keypad, press B and then Q to type the @

character. On the CN4 numeric keypad, press C and then 2 to type a lowercase a. On the CN4e numeric keypad, press C twice and the green LED illuminates and stays on. Press the B or C once to unlock the key and turn off the LED. To capitalize a single character on alphanumeric keypads, press the shift key, and then the character. To type all alphanumeric characters as uppercase letters, you can enable the Caps Lock feature on the CN4 keypad. CN4 Series Mobile Computer Users Manual 15 Chapter 1 Using the CN4 To enable Caps Lock On the QWERTY keypad, press B, then the Shift key. Press the same key sequence to disable the Caps Lock. On the CN4 numeric keypad, press C 1. On the CN4e numeric keypads, press C 1. The Caps Lock LED lights up green to show that the CN4 is in the Caps Lock mode. To exit Caps Lock On the CN4 numeric keypad, press C 1 again. On the CN4e numeric keypad, press C 1. Entering Characters on the Alphanumeric Keypad There are a few hidden characters on the alphanumeric keypad that require using the color-coded keys and the Shift key to access. Use the following table to understand how to access these hidden characters on the keypad. QWERTY Keypad Hidden Characters To Enter

Press Shift B Z Shift B . Shift B X Entering Characters on the Numeric Keypads Above most of the number keys, there is a grouping of three or four characters of the alphabet. For example, above the 2 key there are the letters ABC. To access each letter above the key, you press the key one to four times depending on the placement of the letter. For example, to type the letter c:

Press C 2 2 2. To type a letter on the same key as the last letter entered, wait two seconds, then enter the correct series of keystrokes to create the next letter. 16 CN4 Series Mobile Computer Users Manual Using the Power Button Chapter 1 Using the CN4

) button, you put the CN4 into When you press the Power (

Suspend mode. In this lower power mode, the CN4 continues to supply power to all memory, but turns off power to most hardware such as the display. This feature is designed to prolong battery life. Note: If you do not have a SIM card installed, it may take up to 30 seconds for the CN4 to suspend. Understanding the Audio Features There are several audio features available on the CN4. There are two speakers, a microphone, an external volume control, and multiple software tools for configuring the volume of sounds. Using the CN4 as a Cell Phone Note: For more information on using the phone, see Configuring the Phone on page 38. When you use the CN4 as a cell phone, use the microphone and a front speaker for talking on the phone. CN4 Series Mobile Computer Users Manual 17 Chapter 1 Using the CN4 Front speaker Microphone To adjust the volume of the front speaker 1 Tap the Volume (

2 In the Volume adjust box, tap On. 3 Use your stylus to move the volume slider for the phone to the

) icon at the top of the screen. desired volume level. Phone volume slider 18 CN4 Series Mobile Computer Users Manual Adjusting the Volume of the Rear Speaker Chapter 1 Using the CN4 You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium (default), high, and very high. Use the following table to understand the different ways to adjust the volume. Volume up/down Rear speaker Location of the Rear Speaker and Volume Control Changing the Volume of the Rear Speaker Way to Adjust Volume Tap the Volume (

the navigation bar.

) icon in Use Intermec Settings. Procedure Use the stylus to move the volume slider up or down for the computer. You can also turn the volume on or off and choose to use Vibrate mode. From the Start menu, choose Settings > the System tab > Intermec Settings. Go to Device Settings > Beeper > Volume. Select the setting you prefer and save your changes before exiting. For help, see Using Intermec Settings Directly On the CN4 on page 36. Press the side volume control. Press the top of the side volume control to turn the volume up. Press the bottom of the side volume control to turn the volume down. CN4 Series Mobile Computer Users Manual 19 Chapter 1 Using the CN4 Note: For detailed information on the commands available in Intermec Settings, see the Intermec Computer Command Reference Manual (P/N 073529-xxx) available from the Intermec web site. Enabling the Vibrate Feature You can enable the vibrate feature when audio is difficult to hear, such as in a high noise environment. When enabled, the CN4 vibrates when the scanner performs a good read or when the phone receives a call. To enable the vibrate feature 1 Tap the Volume (

2 In the Volume adjust box, tap Vibrate.

) icon at the top of the screen. Note: The Volume icon in the Navigation bar changes to look like a vibrating CN4 (

) when the Vibrate feature is enabled. Using the Screen The CN4 has a 3.5" diagonal, 240x320 pixel (QVGA) transflective TFT-LCD 64K color display. The Navigation bar displays the Start flag, the Connectivity icon, the Volume icon, and the time and next appointment. The Today screen displays shortcuts to some of the applications installed on the CN4 and important information for the day. The Command bar displays the onscreen keyboard icon, Windows Mobile 6.1 links, and icons to any applications that are running, but are hidden from view. 20 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 Navigation bar Today screen Command bar The Windows Mobile Today Screen Note: To help conserve battery power, you can change the amount of time that the screen backlight stays on. For help, see Configuring the Backlight Settings on page 23. Using the Stylus Your computer has a stylus for selecting items and entering information on the touch screen. Functions You Can Perform With the Stylus Action Tap Drag Tap and hold Description Touch the screen once with the stylus to select options, open or close applications, or launch menus from the Command bar. Hold the stylus on the screen and drag across the screen to select text and images. Tap and hold the stylus on an item to see a menu of actions available for that item. On the pop-up menu that appears, tap the action you want to perform. CN4 Series Mobile Computer Users Manual 21 Chapter 1 Using the CN4 Understanding the Screen Icons Use the screen icons on the Navigation bar and the Command bar to see the battery status, network connections, and so on. Some standard Microsoft icons are included in this table. Computer Screen Icons Icon Description The battery is full. The battery is low. You need to replace or charge the battery very soon. The CN4 is on external power and the battery is charging. The volume is turned off. To turn the volume back on, tap this icon and choose your setting. The computer is connected to the network. The computer is not connected to the network. The 802.11b/g radio is connected to the wireless network. The phone is connected to your WAN network. The computer is connected through the USB port to your desktop PC. The iConnect application icon. Tap it to set up Ethernet or Wireless settings. No SIM card is installed. Aligning the Touch Screen If the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen. To calibrate the touch screen 1 Tap Start > Settings > the Systems tab > Screen. 2 Tap Align Screen and follow the instructions to align the screen. 3 Click ok. 22 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 If the touch screen is so out of alignment that you cannot open the Start menu, you may need to align the screen menu using only the keypad, or as a last resort you can perform a clean boot. For more information about performing a clean boot, see Clean Booting the CN4 on page 85. To align the touch screen using the keypad 1 Press the Windows button on the upper left of the keypad. 2 Press the Down button to select Settings. 3 Press Enter. 4 Press the Tab button until the Settings tabs are highlighted. 5 Press the Right Arrow button to select the System tab (on some keypads this will be the orange button and down button). 6 Press tab until the Screen icon is highlighted. 7 Tab to Align Screen and press Enter follow the instructions to align the screen. 8 Click ok. Configuring the Backlight Settings By default, the CN4 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity. It is possible to override the backlight settings by changing the power management settings. For more information on configuring power management, see the next section, Managing Power on the CN4. To configure the backlight 1 Tap Start > Settings > the System tab > Backlight > the Battery Power tab. 2 With Turn off backlight if device is not used for checked, select the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes). CN4 Series Mobile Computer Users Manual 23 Chapter 1 Using the CN4 You can also use Intermec Settings to configure the backlight settings. For more information, see Configuring the CN4 Parameters on page 34. Understanding the Status LEDs The status LEDs above the display show the following information:

Good Read LED and Intermec Ready-to-Work indicator Notication LED Battery status LED

. Understanding the LEDs LED Notification Color Orange Good Read Ready-to-Work indicator Green Blue Description The CN4 is notifying you of a pending alarm or message. For more information on the Battery Status LED, see Understanding the Battery Status LED on page 8. The CN4 has successfully decoded a bar code. The CN4 is suspending or resuming with the display turned off. 24 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 Understanding the LEDs (continued) LED Color Blinking blue Off Description You have successfully loaded and activated Intermec Terminal Emulator (ITE). ITE is loaded, but is inactive. ITE is missing or disabled. Note: The blue light may stay on for up to 30 seconds, but will usually turn off after less than 10 seconds. During this time, do not toggle the CN4 on or off and do not remove the battery, or you may corrupt the CN4. If the computer seems to behave erratically, first try warm booting and then cold booting the CN4 as described in Resetting the CN4 on page 83. The Ready-to-Work indicator (blue light) is for the SmartSystems Foundation application that is part of a wireless network using all Intermec devices. For more information, see Using Intermec Settings Remotely With SmartSystems Foundation on page 35. Selected application software programs may also use the indicator for other purposes. For more information on SmartSystems Foundation, visit www.intermec.com and choose Products > Applications and Software > Management > SmartSystems Foundation. Using the Imager The area imager in the CN4 can perform multiple tasks:

Reading bar codes, including 1D, 2D, and composite symbologies and postal codes. For more information, see the next section, Reading Bar Codes. Capturing images. Use the imager like a digital camera to take high-quality, greyscale pictures. For more information, see Capturing Images on page 29. Document imaging of full business forms such as bills of lading or invoices. For more information, see Capturing Documents on page 31. CN4 Series Mobile Computer Users Manual 25 Chapter 1 Using the CN4 Capturing signatures. Use the imager to photograph signatures on business forms, or to capture onscreen signatures or line drawings. For more information, see Capturing Signatures on page 34. Reading Bar Codes The CN4 imager can scan 1D and 2D bar code symbologies, composite symbologies, and postal codes. You can position the CN4 in almost any orientation to scan a bar code label. Imager window Side scan button CN4 Imager and Scan Button Locations Front scan button 26 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 Imager window Side scan button Front scan buttons CN4e Imager and Scan Button Locations To read bar codes 1 Press the power button to turn on the CN4, point the scanner window a few inches from the bar code label, and hold steady. 2 Press and hold the Scan button. A laser pointer, illumination beam, and aiming frame turn on. CN4 Series Mobile Computer Users Manual 27 Chapter 1 Using the CN4 Laser pointer 3 Center the pointer over the bar code label and move the CN4 so the bar code fills the aiming frame. 4 When a bar code label is successfully read, the CN4 makes a high beep and the Good Read LED lights briefly. 5 Release the Scan button. These bar code symbologies are enabled by default on the CN4: Code 39, Code 128/GS1-128, UPC-A, UPC-E, EAN-8, EAN-13, PDF417, and DataMatrix. If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the computer. Use Intermec Settings to enable and disable symbologies. For help, see Using Intermec Settings Directly On the CN4 on page 36. Improving the Performance of the Area Imager If you experience problems scanning a bar code with the 2D imager, try following some of these tips to improve the performance of your imager. 28 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 Keep your hand as steady as possible while scanning a label. Position the imager as close to the bar code as possible while still being able to capture the entire bar code. Enable only the bar codes that you need to use every day. Choose a Predefined mode in Intermec Settings:

a Tap Start > Settings > the System tab > Intermec Settings. b Tap Data Collection > Internal Scanner > Imager Settings >

Predefined Modes and then select one of these options:

Select if You Are Scanning:

Only 1D labels. Predefined Mode 1D 1D and 2D Standard All types of bar code labels. 1D and 2D Bright Environment 1D and 2D Reflective Surface Custom In high ambient light, such as outdoors in the sunshine. Glossy labels. In conditions that require customized settings. For more information about these settings, commands, and parameters, see the Intermec Settings Command Reference Manual

(P/N 937-016-xxx). Capturing Images The Data Collection Resource Kit includes .NET classes you use in your image capture applications. For more information, see Developing Applications for the CN4 on page 62. The CN4 includes Image Capture, a utility application that demonstrates how you can capture images. Using the Image Capture Application 1 Tap Start > Programs > Image Capture. CN4 Series Mobile Computer Users Manual 29 Chapter 1 Using the CN4 The Image Capture main screen shows streaming video from the imager. 2 Point the CN4 at the subject for the image and press Enter. The image appears. 3 Tap-and-drag to scroll the image. to zoom out. to zoom in, or tap Tap To save the image, tap

. To discard the image, tap By default, images are saved to the My Documents/ImageCapture directory on the CN4. After you save or discard an image, the main screen appears and the CN4 is ready to capture another image. 30 CN4 Series Mobile Computer Users Manual 4 To view saved images, tap Options and choose Gallery. Chapter 1 Using the CN4 to view the images one at a time. and Tap to zoom in, or tap Tap To discard the image, tap Options and choose Delete All Files. To exit the Gallery, tap Options and choose Exit Gallery. to zoom out. To discard all saved images, tap 5 To close the application, tap ok. Configuring the Image Capture Application The default Image Capture settings apply to most situations where the ambient lighting is adequate for office work. However, you may need to change those settings depending on the conditions in which images will be captured, such as outdoors in bright sunlight or inside a darkened warehouse. To configure Image Capture settings 1 Tap Options and choose Settings. 2 Change settings as needed. 3 Tap Options and choose Save Changes and Exit, or choose Discard Changes and Exit to abandon your changes. Capturing Documents Use the Enhanced Mobile Document Imaging (eMDI) application to capture documents and create electronic files of printed documents. Note: A watermark appears in eMDI image files unless you have purchased a valid license. For more information, contact your Intermec sales representative. To start the eMDI application Tap Start > Programs > Document Imaging. CN4 Series Mobile Computer Users Manual 31 Chapter 1 Using the CN4 eMDI Main Screen To capture a document 1 Point the CN4 at the document to be captured. 2 Press and hold the Scan button. A laser pointer, illumination beam, and aiming frame turn on. 32 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 Scan button 3 Keep the pointer centered on the document and move the CN4 so the aiming frame approaches the edges of the document. When the frame stops flashing, the CN4 captures the document. 4 Release the Scan button. The captured image appears. 5 Tap-and-drag to scroll the image. CN4 Series Mobile Computer Users Manual 33 Chapter 1 Using the CN4 to zoom in, or tap Tap To save the image to the Gallery, tap

. To discard the image and try again, tap to zoom out. 6 To close the application, tap ok. You can use eMDI as a standalone document imaging application, or you can call eMDI from your own application. You can also access the document capture APIs by using components in the Data Collection Resource Kit. For more information on Resource Kits, see Developing Applications for the CN4 on page 62. For more information on using eMDI, see the Enhanced Mobile Document Imaging Users Guide (P/N 934-xxx-xxx). Capturing Signatures A signature capture is a greyscale image of a signature on paper or other business form. To use signature capture in your applications, use the SignatureCapture components in the Data Collection Resource Kit. Ink capture is the process of saving an onscreen image, such as a signature or simple line drawing, to a file. To use ink capture in your applications, use the InkCapture components in the Mobile Gadgets Resource Kit. For more information, see Developing Applications for the CN4 on page 62. Using the Color Camera Note: The CN4 can be ordered with either a color camera or the area imager, but not both. The optional, 2-megapixel color camera with flash is factory-installed in the upper back of the CN4, as shown in the following illustration. 34 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 Flash Camera Color Camera and Flash Location You can take photos in either high-resolution or compressed format, with resolutions up to 1600 x 1200 pixels. When you take a picture, the images are saved as .jpg files and stored in the /My Documents/

My Pictures folder. You can use the Pictures & Videos application on the CN4 to take, view, and edit pictures or record and launch video clips stored on the CN4 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen. After the color camera is enabled, you can configure camera options by going to Menu > Options or Menu > Tools > Options from the Pictures & Video screen. While you are in the Pictures & Videos application, you can select Start > Help for more information on using the camera. To take a picture with the camera 1 Tap Start > Programs > Pictures & Videos. 2 Tap the Camera option in the grid or tap Camera in the taskbar. CN4 Series Mobile Computer Users Manual 35 Chapter 1 Using the CN4 3 Using the screen display as a viewfinder, move the camera until you have the image you want to capture. 4 Press Enter to save the image. If you select to save your pictures to main memory, they are saved to permanent storage on the CN4. To save picture files 1 Tap Menu (lower right) then Options to access the Camera tab. 2 Select where you want to save files to, type a filename prefix, and select a compression level. 3 Tap ok. Installing a miniSD or SIM Card You can corrupt your miniSD card if you do not follow these installation and removal procedures exactly. Before installing a miniSD card, inspect the gasket in the compartment for any damage or wear, and contact your Intermec representative if you find any damage or wear. The miniSD card and SIM card slots are located below a door inside the CN4 battery compartment. Once the door to the miniSD is opened and closed (for changing, installing, or removing the SIM or miniSD card), the CN4 performs a cold boot. For more information, see Cold Booting the CN4 on page 84. 36 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 To insert a miniSD or SIM card 1 Press the Power button to suspend the CN4, and then remove the battery. For help with removing the battery, see Changing the Battery on page 6. 2 Remove the two screws on the miniSD/SIM card slot door. Card Slot Door Screw Locations 3 Gently lift the door to the card slot. 4 Insert the SIM card or miniSD card as shown in the next illustrations. SIM card SIM card slot Inserting a SIM Card CN4 Series Mobile Computer Users Manual 37 Chapter 1 Using the CN4 miniSD card slot Inserting a miniSD Card 5 Close the miniSD/SIM card slot door and insert the two screws. To prevent damage to the door, do not overtighten the screws that secure the card slot door. 6 Replace the battery pack and then press the Power button. The CN4 cold boots. Setting Up GPS on Your CN4 The integrated Global Positioning System (GPS) receiver in your CN4 delivers standards-based National Marine Electronics Association

(NMEA) data strings to GPS applications. However, Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware. Using the GPSID allows Intermec support for Extended Ephemeris, which enhances GPS performance by:

reducing the amount of time it takes your GPS receiver to acquire a fix. eliminating the need to obtain precise satellite data information from the GPS satellites. 38 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 And, as a Microsoft software component, the GPSID also provides these benefits:

Allows multiple applications to simultaneously access the GPS data stream. Provides access to GPS data without requiring applications to recognize and parse NMEA syntax. Using the GPSID Installed on the CN4 To use the GPSID installed on your CN4, you need to configure the GPSID settings. To configure your GPSID settings 1 Tap Start > Settings > the System tab. 2 Tap External GPS. The GPS Settings screen appears. 3 On the Programs tab, select the COM port that you want your programs to use to get GPS data from your CN4. Note: COM1 and COM3 are reserved. 4 Tap the Hardware tab, and select these settings. GPS hardware port: COM3 Baud rate: 57600 CN4 Series Mobile Computer Users Manual 39 Chapter 1 Using the CN4 5 Tap the Access tab and select the Manage GPS automatically check box. 6 Tap ok. To enable extended ephemeris 1 Tap Start > Settings > the System tab. 2 Tap iGPS settings. The iGPS Settings screen appears. 3 Tap the Advanced tab. 40 CN4 Series Mobile Computer Users Manual Chapter 1 Using the CN4 4 Select the Enable extended ephemeris check box. NEW SCREEN SHOT ABOVE?

5 Tap ok. Learning About Additional GPS Options for the CN4 Intermec provides enhanced feature support for the Extended Ephemeris data capability. For the latest Extended Ephemeris data files and other CN4 downloads, visit the CN4 downloads page on the Intermec web site at www.intermec.com. For more information about programming for Extended Ephemeris GPS, visit the Intermec Developer Library at www.intermec.com/idl. CN4 Series Mobile Computer Users Manual 41 Chapter 1 Using the CN4 42 CN4 Series Mobile Computer Users Manual 2 Connecting and Configuring the CN4 Use this chapter to understand how to configure the CN4 to communicate in your network. This chapter contains these topics:

Connecting to a PC Configuring the CN4 Parameters Configuring the Phone Configuring the CN4 for Your Network Configuring Wireless Security 33 Chapter 2 Connecting and Configuring the CN4 Connecting to a PC You can connect the CN4 to your desktop PC to transfer and synchronize files, remotely debug applications, and perform other device management activities. Visit www.windowsmobile.com/

getstarted to learn more about synchronizing your CN4 with a desktop PC. Use Microsoft ActiveSync to establish a connection between your CN4 and PC. ActiveSync can be downloaded for free from Microsoft. To establish an ActiveSync partnership between your CN4 and PC, you need to physically connect your CN4 to your PC using one of these methods:

AD10 single dock and USB to mini-USB cable AA18 USB adapter and USB cable To establish an ActiveSync partnership 1 Download ActiveSync from the Microsoft web site and install ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears. 2 Follow the onscreen instructions to establish a partnership. When the partnership is established, the Microsoft ActiveSync screen appears on your PC. Configuring the CN4 Parameters You can configure many parameters on the CN4 such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuratin parameters determine how the CN4 operates. 34 CN4 Series Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CN4 Settings and other information can be viewed and changed on the CN4 by using the Intermec Settings application on the computer. There are two ways to access Intermec Settings:

Remotely via Intermec SmartSystems Foundation. When you use SmartSystems, you can remotely configure all your CN4 computers as well as other SmartSystems-enabled Intermec computers and peripherals. For more information, see the next section. Directly on the CN4. Using Intermec Settings on the CN4 changes only the settings on that computer. For more information, see Using Intermec Settings Directly On the CN4 on page 36. Using Intermec Settings Remotely With SmartSystems Foundation Intermecs SmartSystems Foundation is a software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central server. The SmartSystems console displays all of the SmartSystems-enabled computers in your network. For more information about SmartSystems Foundation, go to the Intermec web site at www.intermec.com/SmartSystems. Your CN4 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CN4 computers. To open Intermec Settings from the SmartSystems console 1 In the SmartSystems console, right-click a CN4. 2 Select Intermec Settings. CN4 Series Mobile Computer Users Manual 35 Chapter 2 Connecting and Configuring the CN4 Intermec Settings Opened From the SmartSystems Console 3 Change settings as needed. As you choose parameters, information on each parameter appears in the upper right-hand pane of the Intermec Settings browser. 4 When you are done making changes, choose File > Save Settings. For help with using Intermec Settings, in the browser click Help >

Contents to see the Intermec Settings Help. For information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). Using Intermec Settings Directly On the CN4 You can use Intermec Settings on the CN4 to configure the computer and view system information. 36 CN4 Series Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CN4 To use Intermec Settings 1 On the CN4, tap Start > Settings > the System tab > Intermec Settings. 2 Tap a menu bar. A new menu or a list of configurable items appears. 3 In a list of configurable items, choose options and tap OK. Your changes are saved and a Changes saved message appears briefly onscreen. Tap Back or Tap to go back to the previous screen. to return to the main menu. For more information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). CN4 Series Mobile Computer Users Manual 37 Chapter 2 Connecting and Configuring the CN4 Configuring the Phone The CN4 supports two types of cellular phone technology:

CDMA EV-DO Rev A UMTS and GSM/EDGE With the radio module installed in the CN4, you can send and receive telephone calls as well as transmit data through wide-area (WAN) cellular networks. The CN4 provides a phone speaker, microphone, and speakerphone. It also supports Bluetooth headsets or hands-free kits. The factory default setting for the phone is enabled. After you activate the phone, you can customize the features of the phone and network settings. For help, refer to the Windows Mobile online help on your CN4. Activating the CDMA Phone The CDMA WAN radio module is installed at the factory. To activate your CDMA CN4 device, you need to contact the carrier you have chosen and set up accounts for each device. Use the following table to view the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported. Currently Supported Carriers Country United States Canada Carrier Alltel, Sprint, Verizon Bell Mobility, Telus The carrier will require the Electronic Serial Number (ESN) to start the activation process. You can find the ESN:

on a label located in the upper right corner of the battery compartment. on the outside of the CN4 shipping box. 38 CN4 Series Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CN4 The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process. After you supply the ESN to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required). Some of the supported carriers do not require you to enter any values. The following table shows the carriers, the correct activation method to use, and the values that you need to activate your phone. Values Required for CDMA Phone Carrier Alltel Activation Method Dial *22899 Bell Mobility Activation Wizard Sprint Activation Wizard Telecom New Zealand Activation Wizard Telus Dial *22803 Activation Values You Need None - all parameters are automatically transferred wirelessly. The Activation Wizard is disabled for Alltel. Service Programming Code (SPC), also called the activation code Mobile Directory Number (MDN) Mobile Station Identification Number (MSIN) System ID (SID) Network ID (NID) Mobile Country Code (MCC) Mobile Network Code (MNC) Username Password Master Subsidy Lock (MSL), also called the activation code MDN Mobile Station Identifier (MSID) SPC SID NID None - all parameters are automatically transferred wirelessly. CN4 Series Mobile Computer Users Manual 39 Chapter 2 Connecting and Configuring the CN4 Values Required for CDMA Phone (continued) Carrier Verizon Activation Method Dial *22899 Activation Values You Need None - all parameters are automatically transferred wirelessly. You can also use the Activation Wizard with Verizon. After you complete the activation process, the settings you enter are permanently stored in the CDMA module. Changing the OS or SSPB loads will not affect any of the settings or activation parameters stored in the WAN modem. To start the Activation Wizard 1 Tap Start > Phone from the Today screen. 2 In the Phone application, tap Menu > Activation Wizard from the bottom of the screen. Activating the GSM/EDGE Phone You use a SIM card to activate the GSM/EDGE phone on the CN4. You can purchase the SIM card from your network provider. To activate the GSM/EDGE phone Install the SIM card in the CN4. For help, see Installing a miniSD or SIM Card on page 36. The CN4 warm boots after you install the battery. You may need to configure network settings for your provider. For information, tap Start > Help and see the procedures in the Windows Mobile online Help. Or, contact your network provider. Making a Phone Call After you activate your phone, you are ready to start making phone calls. To make a phone call 1 Tap Start > Phone. 2 Tap the keys to enter the telephone number you want to call. 3 Tap the Talk button. 40 CN4 Series Mobile Computer Users Manual Turning the Phone On and Off Chapter 2 Connecting and Configuring the CN4 If you have Intermec Security enabled on the CN4, use the iConnect utility to turn the phone on or off. If Microsoft Security is enabled on the CN4, use the Wireless Manager application to turn the phone on or off. For information on enabling and configuring Microsoft security, see Selecting Microsoft as Your Security Choice on page 53. You can use the Wireless Manager to enable and disable Bluetooth, Wi-Fi, and the phone. To turn on the phone using the wireless manager 1 Tap Start > Settings > the Connections tab > Wireless Manager. 2 In the Wireless Manager, tap Phone. The phone turns on. 3 Tap Menu > Phone Settings to configure the phone. For help, see the next procedure, Activating the CDMA Phone. 4 Tap Done to close the Wireless Manager. Configuring the CN4 for Your Network 802.11b/g radio communications. The CN4 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CN4 using:

Bluetooth communications. Ethernet communications USB and serial communications. CN4 Series Mobile Computer Users Manual 41 Chapter 2 Connecting and Configuring the CN4 Configuring 802.11b/g Radio Communications Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage. Your CN4 has an 802.11b/g radio to transfer data using wireless communications and supports the TCP/IP network protocols. This section of the manual assumes that your wireless network is set up, including your access points. To use wireless communications in a TCP/IP network 1 Configure these parameters on each CN4 in the network:

Network name (SSID) IP settings (if not using DHCP) 2 Make sure your CN4 is talking to the network and that the network can see your CN4. 3 Configure security. For help, see Configuring Wireless Security on page 48. Configuring Bluetooth Communications Your CN4 is Bluetooth enabled, which lets you connect to other Bluetooth devices, such as scanners, printers, or audio devices. You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off. To turn on the Bluetooth radio 1 Tap Start > Settings > the Connections tab > Bluetooth > the Mode tab. 2 Tap Turn on Bluetooth. 42 CN4 Series Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CN4 3 (Optional) If you want your CN4 to be visible to other Bluetooth devices, tap Make this device visible to other devices. In Intermec Settings, tap Communications > Bluetooth. 4 Click ok. The Bluetooth radio maintains its state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CN4 you need to recreate pairings to devices. You can also access Bluetooth settings using Intermec Settings. To access Bluetooth settings using Intermec Settings For more information about Bluetooth settings, see the Intermec Computer Command Reference Manual (P/N 073529). Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, using one of these methods:

Scan the association bar code label that ships with the CN4. Run the Wireless Scanning Wizard. To connect to a Bluetooth scanner with the association label 1 Make sure that the Bluetooth radio on your CN4 is enabled and that your CN4 is discoverable and connectable. For help, see the previous section, Configuring Bluetooth Communications. CN4 Series Mobile Computer Users Manual 43 Chapter 2 Connecting and Configuring the CN4 2 Make sure that your Bluetooth scanner is on. 3 When prompted, enter the passcode for your scanner. The default passcode for Intermec Bluetooth scanners is 0000. 4 Tap Finish. To connect to a Bluetooth scanner with the Bluetooth Scanner Wizard 1 Select Start > Settings > the System tab > Wireless Scanning. 2 Follow the onscreen instructions to connect to a wireless scanner. Configuring Bluetooth for Wireless Printing 1 Make sure Bluetooth power is on. For help, see the procedure in Configuring Bluetooth Communications on page 42. 2 Select Start > Settings > the System tab > Wireless Printing. 44 CN4 Series Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CN4 3 Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current wireless printer. 4 (Optional) Tap Print Test Page. The printer prints out the test page. After you configure Bluetooth wireless printing, you can use an application that opens the wireless printing COM port on your CN4. For help with developing applications, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl. Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the Bluetooth Resource Kit documentation. Connecting to a Bluetooth Audio Device Use the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a headset. This enables system sounds to be monitored through the headset. To connect to a Bluetooth audio device 1 Select Start > Settings > the System tab > Bluetooth Audio. The Bluetooth Audio screen appears. CN4 Series Mobile Computer Users Manual 45 Chapter 2 Connecting and Configuring the CN4 2 Follow the onscreen instructions to connect to a Bluetooth audio device. Configuring Ethernet Communications You connect your CN4 to your Ethernet network with an Ethernet cable and one of these accessories:

AD10 single dock with an Ethernet/modem (AA12/AA13) adapter AD11 Ethernet multidock AA16 Ethernet snap-on adapter To use your CN4 in an Ethernet network 1 Connect the CN4 to an Ethernet network with an AD10, AD11, or AA18. Ethernet communication is enabled by default on the CN4. 2 Configure these network parameters:

If you have a DHCP server, enable DHCP. If you do not have a DHCP server, set these parameters:

a IP address b Subnet mask c Default router 3 If necessary, set these parameters:

Primary and secondary DNS servers Primary and secondary WINS servers 46 CN4 Series Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CN4 4 Make sure that your CN4 is communicating with the network and that the network can see your CN4. Using Serial and USB Communications You can use these CN4 accessories to transmit data to and receive data from another device through serial or USB communications:

AD10 single dock AV6 vehicle dock (AV9 for CN4e) AD11 multidock AA18 USB adapter AA17 RS-232/DEX adapter For more information about these accessories and how to order them, see Accessories on page 92.. Checking the Status of Your Wireless Connection After you configure your wireless settings, you can use iConnect to check the status of your connection. You can also use iConnect to configure the network settings and test the connection of your CN4 against the network. To check the status of your wireless connection 1 Tap the iConnect icon (

) in the lower right corner of the Today screen. 2 From the iConnect menu, select Status > Wireless. The Wireless Status screen appears and checks the connection. To configure the network settings From the iConnect menu, tap Tools > Wireless Settings. To test the connection of your CN4 against your network From the iConnect menu, select Tools > Ping Test. CN4 Series Mobile Computer Users Manual 47 Chapter 2 Connecting and Configuring the CN4 Configuring Wireless Security The CN4 provides four types of security for your wireless network:

Wi-Fi Protected Access 2 (WPA2) Wi-Fi Protected Access (WPA) 802.1x WEP This section explains how to configure wireless security on your CN4. If you choose not to use security, see Disabling Security on page 58. Intermec recommends that you always implement security. You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, Choosing Between Microsoft and Funk Security. If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured. Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory to issue certificates. Choosing Between Microsoft and Funk Security The CN4 supports both Funk and Microsoft security. The option you choose depends on your network security needs. Understanding Microsoft and Funk Security Security Choice Description Microsoft Microsoft security dynamically selects wireless networks based on your preferences. If you are primarily using the CN4 to connect to WiFi hotspots, you may want to use Microsoft security. To use Microsoft security, you need to select it as your security choice. For help, see Selecting Microsoft as Your Security Choice on page 53. 48 CN4 Series Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CN4 Understanding Microsoft and Funk Security Security Choice Description Funk (default) Funk security offers features that are similar to Microsoft security, but Funk also offers these features:

CCX v4.0 compliance Support for LEAP and TTLS Configuration of up to four profiles If you are using the CN4 in a static environment that requires a high level of security, you should use Funk security. To use Funk security, you need to select a profile. For help, see the next section, Selecting a Funk Security Profile. Selecting a Funk Security Profile You can define up to four profiles for Funk security. Different profiles let your CN4 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1. Note: You can also use the Profile Wizard to configure most wireless security settings. To start the Profile Wizard, tap the iConnect icon

Wireless Settings.

) in the lower right corner of the Today screen and select Tools >

To select a Funk security profile 1 Start Intermec Settings. 2 Choose Communications > 802.11 Radio > Funk Security. 3 Tap a profile. A list of configurable settings appears. 4 (Optional) In the Profile Label text box, enter a meaningful name for your profile. 5 Configure your security settings. For help, see the next sections. 6 Repeat Steps 3 through 5 for each profile you want to define. 7 Select one profile as the active profile by tapping Active Profile and choosing a profile from the list. CN4 Series Mobile Computer Users Manual 49 Chapter 2 Connecting and Configuring the CN4 8 Tap OK. Your settings are saved. Configuring WPA Security With Funk Security Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or WPA2-PSK security on your CN4 with Funk security. To configure WPA-802.1x or WPA2-802.1x with Funk security 1 Make sure the communications and radio parameters on your CN4 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose WPA or WPA2. Encryption automatically defaults to TKIP or AES, respectively. 7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS. 8 If you choose TTLS or PEAP:

a For Prompt for Credentials, choose Enter credentials now. Note: You can use Prompt for Credentials to troubleshoot your network connection. b Enter a User Name and User Password. c For Validate Server Certificate, choose Yes. Note: The correct date must be set on your CN4 when you enable Validate Server Certificate. If you choose TLS:

a Load a user and root certificate on your CN4. For help, see Loading a Certificate on page 57.. b Enter a User Name and Subject Name. c For Validate Server Certificate, choose Yes. 50 CN4 Series Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CN4 d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 9 Tap OK. Your settings are saved. To configure WPA or WPA2 with Funk security 1 Make sure the communications and radio parameters on your CN4 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose WPA or WPA2. 7 For 8021x, choose None. 8 For Pre-Shared Key, enter the pre-shared key or passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN4 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 9 Tap OK. Your settings are saved. Configuring 802.1x Security With Funk Security 1 Make sure the communications and radio parameters on your CN4 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose Open. 7 For Encryption, choose WEP. 8 For 8021x, choose TTLS, PEAP, or TLS. 9 If you choose TTLS or PEAP:

CN4 Series Mobile Computer Users Manual 51 Chapter 2 Connecting and Configuring the CN4 a Enter a User Name. b For Prompt for Credentials, choose Enter credentials now. Note: You can use Prompt for Credentials to troubleshoot your network connection. c Enter a User Password. d For Validate Server Certificate, choose Yes . If you choose TLS:

a Load a user and root certificate on your CN4. For help, see Loading a Certificate on page 57.. b For Validate Server Certificate, choose Yes. c Enter a User Name and Subject Name. d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 10 Tap OK. Your settings are saved. Configuring LEAP Security on Your CN4 1 Make sure the communications and radio parameters on your CN4 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For 8021x, choose LEAP. 7 For Association, choose Open, WPA, WPA2, or Network EAP. Encryption automatically defaults to TKIP if you choose WPA, AES if you choose WPA2, and WEP if you choose Open or Network EAP. 8 For Prompt for Credentials, choose Enter credentials now. 9 Enter a User Name and User Password. 10 Tap OK. Your settings are saved. 52 CN4 Series Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CN4 Configuring Static WEP Security With Funk Security 1 Make sure the communications and radio parameters on your CN4 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose Open. 7 For Encryption, choose WEP. 8 For 8021x, choose None. 9 Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4). Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 10 For Transmit key, choose the key you want to use for transmitting data. 11 Tap OK. Your settings are saved. Selecting Microsoft as Your Security Choice The default security setting is Funk. If you want to use Microsoft security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset your CN4 for your change to take effect. With Microsoft as your security choice, you can configure:

WPA 802.1x Static WEP To select Microsoft security as your security choice 1 Select Start > Settings > the System tab > Intermec Settings. The Intermec Settings application appears. 2 Select Communications > 802.11 Radio > Security Choice. CN4 Series Mobile Computer Users Manual 53 Chapter 2 Connecting and Configuring the CN4 3 From the Security Choice list, select Microsoft Security. An alert box appears telling you that you must save your settings and warm boot the CN4 for the new security choice to take effect. 4 Tap Yes. The CN4 resets and starts with Microsoft Security as the Security Choice. Configuring WPA Security With Microsoft Security Use these procedures to set WPA-802.1x and WPA-PSK security on your CN4 with Microsoft security. To enable WPA-802.1x with Microsoft security 1 Make sure the communications and radio parameters on your CN4 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA. Data Encryption automatically defaults to TKIP. 6 For 802.1x Authentication, choose either MD5, TLS, or PEAP. 7 If you choose TLS:

a Tap Properties and tap the Run App button. The Auth. Settings dialog box appears. b Tap the Select button. c Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and Domain and press Enter. If you choose PEAP:

a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the Active Directory domain associated with the user account. 54 CN4 Series Mobile Computer Users Manual Chapter 2 Connecting and Configuring the CN4 e Press Enter. 8 Save your settings and exit Intermec Settings. To enable WPA-PSK with Microsoft security 1 Make sure the communications and radio parameters on your CN4 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP. 6 For Pre-Shared Key, enter the pre-shared key or the passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN4 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 7 Tap OK. Your settings are saved. Configuring 802.1x Security with Microsoft Security 1 Make sure the communications and radio parameters on your CN4 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose Open. 6 For Data Encryption, choose WEP. 7 For 802.1X Authentication, choose TLS or PEAP. 8 If you choose TLS:

a Select Properties and tap the Run App button. The Auth. Settings box appears. b Tap the Select button. CN4 Series Mobile Computer Users Manual 55 Chapter 2 Connecting and Configuring the CN4 c Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and a Domain. and press Enter. If you choose PEAP:

a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the domain. e Press Enter. 9 For Network Key Setting, choose Automatic. 10 Save your settings and exit Intermec Settings. Configuring Static WEP Security With Microsoft Security 1 Make sure the communications and radio parameters on your CN4 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Network Authentication, choose Open. 5 For Data Encryption, choose WEP. 6 For Network Key Setting, choose Enter Key and Index. 7 For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 8 For Network Key Index, select the key you want to use for data transmission. 9 Tap OK. Your settings are saved. 56 CN4 Series Mobile Computer Users Manual Loading a Certificate Chapter 2 Connecting and Configuring the CN4 If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CN4 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority. To import a root certificate 1 Tap the iConnect icon (

) in the lower right corner of the Today screen. The iConnect pop-up menu appears. 2 Select Tools > Wireless Settings. The Profile Wizard appears. 3 Tap Edit Selected Profile > the Security tab > Get Certificates. Note: PFX encoded certificates are also supported. Tap the Import pfx button to import a PFX encoded certificate. 4 To import a root certificate:

a Tap the <<< button next to the Import Root Certificate field to select the root certificate (DER-encoded .cer file) to import. b Click Import Root Cert to install the selected certificate. 5 To import a user certificate:

CN4 Series Mobile Computer Users Manual 57 Chapter 2 Connecting and Configuring the CN4 a Tap the <<< button next to the Certificate Path field to select the user certificate (DER-encoded .cer file without the private key) to import. b Tap the <<< button next to the Key Path field to select the private key (.pvk file) which corresponds to the user certificate you selected. To import a certificate from an IAS server:

a Tap Web Enrollment. b Enter the User, Password, and Server (IP address) to log into the server. c Tap OK. A dialog box appears asking if you want to load the root certificate. d Tap OK. The Enrollment Tool message box appears telling you that the certificate has been added. e Tap OK to close the message box. Disabling Security If you choose not to use security with your wireless network, you can disable it on the CN4. Intermec recommends that you always set security in your network. To disable security 1 Open Intermec Settings. 2 Choose Communications > 802.11 Radio > Security Choice and select Microsoft Security. An alert box appears telling you that you must save your settings and warm boot the CN4 for the new security choice to take effect. 3 Tap Yes. The CN4 resets and starts with Microsoft Security as the Security Choice. 4 Open Intermec Settings. 5 Choose Communications > 802.11 Radio > Microsoft Security. 6 For Network Authentication, choose Open. 7 For Data Encryption, choose Disabled. 8 Tap OK. Your settings are saved. 58 CN4 Series Mobile Computer Users Manual 3 Developing and Installing Applications Use this chapter to understand the guidelines for developing applications and installing them on the CN4. This chapter contains these sections:

Developing Applications for the CN4 Freeing Up Virtual Memory for Applications Launching An Application Automatically Upgrading the System Software Installing Applications on the CN4 61 Chapter 3 Developing and Installing Applications Developing Applications for the CN4 Use the Intermec Resource Kits to develop applications to run on the CN4. The Resource Kits are a library of C++ and .NET components grouped by functionality that you can use to create applications for the computer. The Resource Kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec web site at www.intermec.com/idl. For more information, see the Intermec Developer Library Resource Kit Developers Guide (P/N 934-006-xxx). Installing Applications on the CN4 There are several ways you can install applications on your mobile computer:

You can package your application as a cabinet (.cab) file. If you have a simple application, you may only need to deliver the

.exe file. You can copy a directory structure that contains the application, supporting files, DLLs, images, and data files. Intermec recommends using .cab files to install your applications. The mobile computer uses standard Windows Mobile .cab files and will install third-party .cab files. You can have your .cab files place your application in any of these memory locations on the mobile computer:

The Object Store or the Flash File Store. The Object Store is a OneNand flash that looks like a disk. The Flash File Store is an area of storage which is embedded in a section of the system flash memory. This storage is not erased during a reset, although it might be erased during the reflashing process. In addition to storing applications and data files, you have the option to store persistent registry information to the Flash File Store region. The optional miniSD card. If you are using a miniSD card, this should be the primary location to place application installation files. The miniSD card creates the Storage Card folder on the CN4. 62 CN4 Series Mobile Computer Users Manual Chapter 3 Developing and Installing Applications The non-volatile Flash File Store region of the storage. Use the small non-volatile Flash File Store region to hold .cab files that rebuild the system at clean boot or install applications from a .cab file into the Flash File Store so that they are ready-to-run when you perform clean boot. Since the flash in the system has a limited number of write cycles, do not use the Flash File Store for excessive writing. Files copied to any of these locations are safe when you cold boot the computer as long as the AutoRun system is installed in the appropriate location. When you copy a .cab file to the \CabFiles folder, the folder automatically extracts that .cab file on every cold boot. For more information about AutoRun, see the Intermec Developers Library (IDL) Resource Kit Developers Guide which is available from www.intermec.com/idl. There are several ways you can install files and applications on the computer:

SmartSystems Foundation ActiveSync miniSD card FTP server Wavelink Avalanche The following sections explain how to use each one of these processes to install your application on the computer. Installing Applications Using SmartSystems Foundation You can use the SmartSystems console to drag-and-drop Intermec applications onto your mobile computers. The computer ships with the SmartSystems client, which means it is SmartSystems-enabled. The console is part of SmartSystems Foundation. For more information about SmartSystems Foundation, go to the Intermec web site at www.intermec.com/SmartSystems. For help using the console, see the online help. To use SmartSystems console to install an application 1 Download your application file from the Intermec web site and unzip it on your desktop PC. CN4 Series Mobile Computer Users Manual 63 Chapter 3 Developing and Installing Applications 2 Double-click the application file to install it. The application file should appear in the Software Vault. 3 From the SmartSystems console in the Software Vault, drag-and-

drop the application onto each mobile computer in your network or drop the application on a group of mobile computers contained in a folder. You can also use SmartSystems Scan-to-Connect to connect the CN4 to your network and install software. For more information,see the SmartSystems Foundation Console online Help. Installing Applications Using Microsoft ActiveSync You can use Microsoft ActiveSync to establish a connection between your PC and the computer. ActiveSync transfers files, synchronizes files, performs remote debugging, and other device management activities. For more information on installing and using ActiveSync, see Connecting to a PC on page 34. You can have a serial or USB ActiveSync connection to the mobile computer. When you only have a few computers to update, you can copy files using Windows Explorer on a PC. This procedure assumes that Microsoft ActiveSync is installed on your PC and is up and running. To install an application on the computer using ActiveSync 1 Connect to the CN4 via ActiveSync. For help, see Connecting to a PC on page 34. 2 Click Explore. The Mobile Device window appears, showing the files and folders on the CN4. 3 On your desktop PC, locate the .cab file you want to download to the mobile computer and copy it. 4 From the Mobile Device window, open the My Windows Mobile-Based Device folder and navigate to the folder where you want to paste the .cab file. 5 Paste the .cab file into the desired folder. 6 When you are done copying files, warm boot or cold boot the mobile computer. 64 CN4 Series Mobile Computer Users Manual Chapter 3 Developing and Installing Applications 7 After the mobile computer is done booting, tap Start > Programs

> File Explorer to locate the newly copied files. 8 Tap the .cab files to install them. Installing Applications Using a Storage Card If you have a miniSD card for your CN4, it is the best place for you to install applications. For more information, see Installing a miniSD or SIM Card on page 36. To install applications using the storage card 1 Copy your application file to the miniSD card. 2 Remove the miniSD card from the adapter card and insert it into the CN4. 3 On your CN4, navigate to the storage card folder and run your application. Installing Applications Using the FTP Server The CN4 has a built-in FTP server that connects to a network through Ethernet, 802.11 b/g, or WAN (Wireless Access Network). You can use the server to transfer your application file to the computer. Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer. This option is useful when you need to send files to a large number of computers. The easiest way to manage the FTP server is to enable the FTP menu within iConnect. To enable the FTP menu Create this DWORD registry key and set it to a value of 1:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu The iFTP menu is available the next time you start iConnect. To manage the state of the FTP server Modify these existing registry keys:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat where 1 = enable and 0 = disable. CN4 Series Mobile Computer Users Manual 65 Chapter 3 Developing and Installing Applications Freeing Up Virtual Memory for Applications You can use the InstallSelect application to reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle (SSPB). Freeing up virtual memory provides you with more space to load and run custom applications. In technical terms, virtual memory allows software to run in a memory address space whose size and addressing are not necessarily tied to the physical memory of the computer. Note: InstallSelect is designed for use only by administrators, developers, integrators, or Intermec service representatives. Note: Do not run InstallSelect while using any other applications. InstallSelect manages the installation of value-added software features of the computer. Removing software features may result in loss of computer functionality or the ability to manage device settings. To free up virtual memory, select items from the InstallSelect list that you do not want to install. When you perform a clean boot, the items you selected are not installed. However, you can reinstall any of these SSPB components at any time with InstallSelect. Be sure to back up any related files that you want before you use the InstallSelect application. The InstallSelect application is part of the SSPB and is installed at the factory. For more information on SSPB, see Upgrading the System Software on page 69. To free up virtual memory 1 Go to Start > Programs > File Explorer. 2 Tap the Windows folder. 3 Scroll down to the InstallSelect application and tap the icon (

). The InstallSelect application appears with a Caution dialog box. 4 Tap ok to close the Caution dialog box. 66 CN4 Series Mobile Computer Users Manual Chapter 3 Developing and Installing Applications 5 Clear the check box of any components you do not want installed after a clean boot. By default, components already installed on the computer are automatically checked to be installed again after you perform a clean boot. 6 Tap Apply to initiate the clean boot and install only the files that are selected. 7 Tap Yes to continue with the clean boot. The computer performs a clean boot and restarts with all of the checked components installed. Understanding the InstallSelect Software Components Component Name Data Collection &

Intermec Settings Funk Wireless Security Printer Support Intermec DHCP Client Bluetooth Avalanche Enabler Description Data collection and Intermec Settings. Also includes on-unit SDK libraries. If you disable this .cab file, you cannot scan or collect data on the device and you cannot use Intermec Settings. Intermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft. Provides Intermec printer driver support. Provides the Intermec DHCP client application. Provides the Intermec Bluetooth application support. Enables the client to the Wavelink Device Management solution. CN4 Series Mobile Computer Users Manual 67 Chapter 3 Developing and Installing Applications You will see other components available from the InstallSelect application based on the options you selected for your CN4. Launching An Application Automatically There are two ways to automatically launch your application when you perform a reset on the computer:

Make sure your .cab file places a shortcut to your application in the \Windows\StartUp folder. Configure the AutoRun program to launch your application. The computer contains a program called AutoRun.exe which automates operations such as launching other processes. You can configure AutoRun.exe through the AutoRun data file, AutoRun.dat. For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file but it is not required. To create and install the AutoRun.dat file on your computer 1 Create a folder called System on your CN4. 2 Open the Notepad application on your PC. 3 Write commands for AutoRun.dat using the supported AutoRun script commands. 4 Save the Notepad file as AutoRun.dat. 5 Copy the AutoRun.dat file to the System folder on the CN4. During every boot, the system scans for AutoRun.dat in the System folder. AutoRun supports the following script commands in AutoRun.dat:

AutoRun Script Commands Command EXEC CALL CHAIN Description Launches a specified program and waits for it to finish

(up to 10 minutes) Processes a specified file of commands and returns. Processes a specified file of commands and does not return. 68 CN4 Series Mobile Computer Users Manual Chapter 3 Developing and Installing Applications AutoRun handles quoted file names for the first parameter, which allows you to specify path names or file names that contain white spaces. AutoRun only supports one set of quotes per command. Upgrading the System Software When you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files. The SSPB files are stored in flash and deliver Intermec Value Add

(IVA) functionality such as data collection, configuration, the Intermec wireless security suite, and the SmartSystems Foundation. As new features are added to these components, you can update your SSPB files without updating the OS. Alternately, you can choose to upgrade only the operating system if you need new functionality. If you upgrade the operating system, you will need to reinstall SSPB files. There are two ways to upgrade your computer:

You can upgrade your computer using a storage card. For help, see the next section, Upgrading the CN4 Using a miniSD Card. You can upgrade your computer using the SmartSystems Console. For help, see Upgrading the CN4 Using SmartSystems Foundation on page 70. You need to download the latest upgrade files from the Intermec web site to your desktop PC. To download the upgrade files 1 Start your web browser and go to the Intermec web site at www.intermec.com. 2 Choose Support > Downloads and choose these items:

a In the Product Category list, choose Computers. b In the Product Family list, choose Handheld Computers. c In the Product list, choose CN4 Mobile Computer. 3 Click Submit. A list of downloadable software appears. 4 Look for the appropriate upgrade files in the OS/Firmware/

Drivers list, and click the filename to download it. CN4 Series Mobile Computer Users Manual 69 Chapter 3 Developing and Installing Applications Upgrading the CN4 Using SmartSystems Foundation You can use the SmartSystems Foundation application from Intermec to perform operating system upgrades on your CN4. SmartSystems client is installed on your CN4, which means it is SmartSystems-enabled. The console is part of SmartSystems Foundation, which you can download from www.intermec.com/

SmartSystems. When you upgrade the operating system, you erase the current configuration and replace it with the new default configuration. You will need to reset the network parameters on the CN4 to reestablish communications with other devices in the network. In other words, if you upgrade the operating system and the default registry from the operating system has changed, the registry is rolled back to the new default. When you upgrade your CN4, you are updating the operating system

(OS) and the SmartSystems Platform Bundle (SSPB) files. The SSPB files are stored on the Flash File Store, and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, and wireless security. As new features are added to these components, you can upgrade your SSPB files without needing to upgrade the operating system. Similarly, features added to the operating system do not affect the functionality of the SSPB, and you can choose to upgrade only the operating system. If you choose to update only the operating system, the SSPB will need to be re-installed. If you are upgrading the OS and SSPB files, you first install the OS upgrade and then you install the SSPB upgrade. The installation process is very similar for both type of upgrade but the way the files install is different. Downloading the Upgrade Files You need to download the latest upgrade files from the Intermec web site to your desktop computer. To download the upgrade files 1 Start your web browser and go to the Intermec web site at www.intermec.com. 2 Go to Service & Support > Downloads. 70 CN4 Series Mobile Computer Users Manual Chapter 3 Developing and Installing Applications 3 Select Computers: CN4 Mobile Computer from the list. 4 Select the download you need. Make sure the download you select is for the CN4 computer and that it contains the upgrade you want: operating system only, SSPB only, or operating system and SSPB. 5 Download the .zip file to your desktop computer. 6 Use the SmartSystems server to upgrade the CN4. Note: You cannot install the files for the OS and the SSPB bundle at the same time. You need to install one and then install the other or install only the bundle that you need to upgrade. To upgrade the operating system 1 Connect your the CN4 to your network that has the SmartSystem Server installed. 2 Install SmartSystems Foundation on your desktop or laptop computer, then double-click the icon on your toolbar to start the SmartSystems Console. 3 Double-click the SmartSystems icon on your taskbar to start the SmartSystems Console. The SmartSystem Console screen has three sections:

Keypad Computers (devices you are using) SmartSystem Applications (used to upgrade) Software Vault (where your upgrades are stored) 4 Click the Discover icon on the SmartSystems Console. 5 Click and drag the OS bundle from the Software Vault and drag to the CN4 icon. Release the OS bundle on the device icon and the following message will appear. CN4 Series Mobile Computer Users Manual 71 Chapter 3 Developing and Installing Applications 6 Click the Yes button and SmartSystems Server will start transferring files to the CN4. A white screen with text on it will appear on the CN4 icon as the files are being downloaded. Make sure that the CN4 does not suspend during the download or errors could occur. When the file download is complete, the CN4 performs a warm boot and starts to install the upgrade files. After the OS file installation is completed, the CN4 warm boots again and the Windows Mobile welcome screen appears. To upgrade the SSPB 1 Connect the CN4 to your network that has the SmartSystem Server installed. 2 Install SmartSystems Foundation on your desktop or laptop computer, then double-click the icon on your toolbar to start the SmartSystems Console. 3 Double-click the SmartSystems icon on your taskbar to start the SmartSystems Console. 4 Click the Discover icon on the SmartSystems Console. Your CN4 should appear in the Keypad Computers area of the screen. 5 Click and drag the SSPB bundle from the Software Vault and drag to the CN4 icon. Release the SSPB bundle on the device icon. 6 Click the Yes button when the SmartSystem message appears. The SmartSystems Server will start transferring files to the CN4. A white screen with text on it will appear on the CN4 icon as the files are being downloaded. Make sure that the CN4 does not suspend during the download or errors could occur. 72 CN4 Series Mobile Computer Users Manual Chapter 3 Developing and Installing Applications When the file download is complete, the CN4 performs a warm boot and starts to install the upgrade files. When the Today screen appears, SSPB file installation begins. After all files are installed, you need to reconnect the CN4 to your network. Upgrading the CN4 Using a miniSD Card To use a miniSD card to upgrade the computer, you need an SD card reader and a miniSD adapter card formatted as FAT16. To upgrade the operating system using a miniSD card 1 Copy all required OS upgrade files to the miniSD card. 2 Insert the miniSD card into the CN4. For help, see Installing a miniSD or SIM Card on page 36. 3 Place the CN4 in a dock connected to external power and use a stylus to press the Reset button located in the battery cavity on the back of the CN4. For help, see Cold Booting the CN4 on page 84. 4 Remove the miniSD card when the Installation Complete menu appears. 5 Remove the CN4 from the dock and replace the battery. To upgrade the SSPB using a miniSD card 1 Copy all required SSPB upgrade files to the miniSD card. 2 Insert the miniSD card into the CN4. 3 Using the stylus, press the Reset button in the battery cavity on the back of the CN4. 4 Press and hold the Power button as you insert the battery back into the CN4. 5 Continue to hold the Power button until a Warning message appears on the display. 6 Release the Power button, read the message, and press either button on the right side to continue. Wait for the CN4 to load files from the miniSD card. 7 When the progress is complete, the CN4 warm boots to reset the configuration. CN4 Series Mobile Computer Users Manual 73 Chapter 3 Developing and Installing Applications 8 If you wish, you can now remove the miniSD card or delete the files on the miniSD card. The information for the SSPB now resides in the Flash File Store. 9 Set the date, time, and network communication parameters to reestablish communications with the other devices in the wireless network. 74 CN4 Series Mobile Computer Users Manual 4 Troubleshooting and Maintaining the CN4 If you encounter any problems while using the mobile computer, look in this chapter to find a possible solution. You will also find information on routine maintenance. This chapter contains these sections:

Calling Product Support Troubleshooting the CN4 Resetting the CN4 Cleaning the CN4 77 Chapter 4 Troubleshooting and Maintaining the CN4 Calling Product Support If you cannot find the answer to your problem in the Troubleshooting the Computer section, you can visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support. If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative, call:

1-800-755-5505 Before you call Intermec Product Support, make sure you have the following information ready:

Configuration number Operating system version SmartSystems Platform Bundle (SSPB) version If you are using security, know the type (Funk or Microsoft) and the full set of parameters Power management settings If you are using terminal emulation (TE), know the version and protocol If you are not using TE, know the language your custom application was written in and the tools you used to create it You can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application. To find your configuration number Look at the label on the back of the computer. 78 CN4 Series Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CN4 To find your operating system version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the software build information. Troubleshooting the CN4 If you send the CN4 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer. Problems While Configuring the CN4 Problem You scan a configuration command, such as Beeper Volume, and you hear three low beeps. You scan or enter an option for the Scanner Model configuration command and you hear three low beeps. You cannot type a character on the keypad or you can only type uppercase or lowercase letters. Solution If you are working in Intermec Settings, you cannot scan configuration commands. Exit the application to scan configuration commands. You may have scanned or entered a Scanner Model command that does not apply to the type of scanner that you have installed. Try scanning or entering the Scanner Model command again and select an option for the type of device you are using. You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see Using the Keypad on page 14. CN4 Series Mobile Computer Users Manual 79 Chapter 4 Troubleshooting and Maintaining the CN4 Problems While Operating the CN4 Problem You press the Power button and nothing happens.CN4 The Battery status LED is on. The computer appears to be locked up and you cannot enter data. Solution Make sure the backlight is on. Make sure you have a charged battery that is installed correctly. For help, see Charging the Battery on page 5. The battery may be discharged. Replace the battery with a spare charged battery, or charge the battery. Perform a warm boot or a cold boot. The battery status LED indicates the following states:

If the battery status LED is a steady green, the battery is more than 95% charged and computer is on a charger. If the battery status LED is blinking red, then the battery is low. Replace or charge the battery. If the battery status LED is a steady red, the main battery is on charge. If the battery status LED is amber, the CN4 is on charge and either the battery temperature is outside of the charging range, or the battery is defective. Press the power key to turn off the computer, then press the power key again to turn it on. Press and hold the power key ten seconds to warm boot the computer. Try reloading the firmware. See Upgrading the System Software on page 69. If the computer does not boot or reset, contact your Intermec representative for help. You tap the screen and nothing happens. Align your screen. For help, see Aligning the Touch Screen on page 22. Problems With Wireless Connectivity Problem When you turn on the computer after it was suspended for a while (10 to 15 minutes or longer), it can no longer send or receive messages over the network. Solution Host may have deactivated or lost current terminal emulation session. In a TCP/IP direct connect network, turn off the Keep Alive message from host to maintain the TCP session while the computer is suspended. 80 CN4 Series Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CN4 Problems With Wireless Connectivity (continued) Problem The CN4 is connected to the network and you move to a new site to collect data. Your CN4 now shows you are not connected to the network. The CN4 appears to be connected to the network, but you cannot establish a terminal emulation session with the host computer. The CN4 appears to be connected to the network, but the host computer is not receiving any information from the CN4. Solution Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network. There may be a problem with the host computer, with the connection between the Intermec Application Server and the host computer, or with the connection between the access point and the host computer. Check with network administrator to make sure the host is running and allowing users to login to the system. In a TCP/IP network, there may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point users manual. Problems While Configuring 802.1x Security Problem The CN4 indicates that it is authenticated, but it does not communicate with the host. The CN4 does not appear to be authenticating and a network connection icon does not appear on the toolbar. A network connection icon appears in the toolbar, but then disappears. You are setting up multiple access points in a network, with different SSIDs, and the connection fails. Solution Make sure the CN4 IP address, host IP address, subnet mask, default router are configured for network. The CN4 may not be communicating with the access point. Make sure the CN4 network name matches the access point network name (SSID). 802.1x security network may not be active. Make sure the server software is properly loaded and configured on the server PC. See server software documentation for help. The CN4 may not be communicating with the intended access point. Make sure the CN4 network name matches the access point network name. Default network name is INTERMEC. Access point may not be communicating with server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled The CN4 does not save WEP key values when changing the SSID. Reenter the WEP key value after changing the SSID and save your changes. You should now be able to connect to the different access points. CN4 Series Mobile Computer Users Manual 81 Chapter 4 Troubleshooting and Maintaining the CN4 Problems While Configuring 802.1x Security (continued) Problem The CN4 indicates it is not authenticated. Solution Make sure that:

the User Name and Password parameters on the CN4 must match the user name and password on authentication server. You may need to reenter the password on both the CN4, authentication server. on your authentication server, the user and group are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software. the IP address and secret key for access point must match the IP address and secret key on the authentication server. You may need to reenter the IP address and secret key on both your access point and authentication server. the authentication server software is running on the server PC. You receive a message saying The server certificate has expired or your system date is incorrect after you perform a clean boot on the CN4. Date and time are not saved when you perform a clean boot. Reenter the date and time, and then save your changes. Problems Scanning Bar Codes Problem You cannot see a red beam of light from the scanner when you press the Scan button and aim the scanner at a bar code label. Solution You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again. You may be scanning the bar code label straight on. Change the scanning angle and try again. The scanner hardware trigger might be disabled in Intermec Settings. To check the setting go to Start >

Settings > System Tab > Data Collection > Scanner Settings. Hardware trigger should be checked. The input device attached to the computer does not work well or read bar code labels very quickly. Set the Scanner Model command to the specific attached input device. Check enabled bar code symbologies and enable only the symbologies being used. 82 CN4 Series Mobile Computer Users Manual Problems Scanning Bar Codes (continued) Chapter 4 Troubleshooting and Maintaining the CN4 Problem When you release a Scan button or handle trigger, the Good Read light does not turn off. The scanner will not read the bar code label. Solution The Good Read light will remain on if you configure the computer to use continuous/edge triggering. If you configure the computer for level triggering and the Good Read light remains on, there may be a problem. Press one of the Scan buttons or pull the trigger again without scanning a bar code label. If the light is still on, contact your local Intermec representative. Aim the scanner beam to cross entire bar code label in one pass. Vary the scanning angle. Check the quality of the bar code label, Scan a bar code label that you know will scan. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan. Make sure the bar code symbology is enabled and configured correctly. Use Intermec Settings to check the symbologies. Expand Data Collection >

Symbologies beneath devices listed (scanner, virtual wedge) to check and enable symbologies, then scan the bar code label again. Make sure the computer application is expecting input from a bar code. You may need to type this information instead. The scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured. You scan a valid bar code label to enter data for your application. The data decoded by the scan module does not match the data encoded in the bar code label. Resetting the CN4 The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do not allow abrasive material to touch the window. The computer may have decoded the bar code label in a symbology other than the labels actual symbology. Try scanning the bar code label again. Make sure you scan the entire label. You rarely need to reset the computer. If the computer does not resume after pressing the Power button, or if the computer or an application locks up, you may need to reset the CN4. The CN4 uses the configuration currently saved in flash memory during the boot process. There are three ways to reset the CN4:

CN4 Series Mobile Computer Users Manual 83 Chapter 4 Troubleshooting and Maintaining the CN4 Warm booting the CN4 Cold booting the CN4 Clean booting the CN4 Warm Booting the CN4 You may need to perform a warm boot to correct conditions where an application stops responding to the system. To warm boot the computer Press and hold the Power button for 10 seconds. Or, Right-click on the CN4 via the SmartSystems Console and select Intermec Power Tools > Warm Boot Device. The computer systematically shuts down, restarts, and goes through the initialization process. Cold Booting the CN4 In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, use this method only if all other recovery methods have failed. Note: Cold booting the CN4 does not guarantee that cached disk data will be saved, so transactional data may be lost during the reset. All other data is preserved. To cold boot your CN4 1 Press the Power button to suspend the CN4. 2 Remove the battery pack from the CN4. 3 Press the Reset button on the back of the CN4. 84 CN4 Series Mobile Computer Users Manual Chapter 4 Troubleshooting and Maintaining the CN4 Locating the Reset Button on the CN4 Clean Booting the CN4 When you clean boot the CN4, it loads only those files and programs that are absolutely required by the operating system. Use the clean boot to troubleshoot the CN4 by getting it up and running so that you can perform diagnostic tests to determine which elements of the normal boot process are causing problems. The clean boot process will erase the memory in the mobile computer, including all applications and data files found in the object store. A clean boot will load files from the Flash File Store if an SSPB files are not on a miniSD card. If SSPB files are on a miniSD card, they will overwrite the files in the Flash File Store. To clean boot the computer 1 Press the Power button to suspend the CN4. 2 Remove the battery pack from the back of the CN4. 3 With a stylus, press the Reset button on the battery cavity. 4 Insert the battery back into the CN4, and immediately press and hold the Power button and both buttons on the left side. 5 Continue to hold the Power button and both buttons on the left side until a Warning message appears on the display. CN4 Series Mobile Computer Users Manual 85 Chapter 4 Troubleshooting and Maintaining the CN4 6 Release the Power button and both buttons on the left side, read the message, and press either button on the right side to continue. 7 Wait for the CN4 to load files from its ROM. Note: You can also clean boot the CN4 using the SmartSystems console. To clean boot the CN4 using the SmartSystems Console, right-click on the CN4 and select Intermec Power Tools > Clean Boot Device. Cleaning the CN4 To keep the CN4 in good working order, you may need to clean the imager window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the CN4. To clean the CN4, use a solution of ammonia and water. There are no user-serviceable parts inside the CN4. Opening the CN4 will void the warranty and may cause damage to the internal components. To clean the imager window, camera window, and touch screen 1 Press the Power button to suspend the CN4. 2 Dip a clean cloth towel in the ammonia solution and wring out the excess. 3 Wipe off the imager window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces. 4 Wipe dry. 86 CN4 Series Mobile Computer Users Manual A Specifications 89 Appendix A Specifications Physical and Environmental Specifications CN4 Physical Dimensions (excluding overmold) Length:

Width:

Height:

Weight:

16.0 cm (6.3 in) 8.1 cm (3.2 in) 3.3 cm (1.3 in) with standard battery With standard battery: 0.43 to 0.45 kg (15 to 16 oz) With extended battery: 0.45 to 0.48 kg (16 to 17 oz) CN4e Physical Dimensions (excluding overmold) Length:

Width:

Height:

Weight:

19.5 cm (7.7 in) 8.1 cm (3.2 in) 3.3 cm (1.3 in) with standard battery With standard battery: 0.48 to 0.51 kg (17 to 18 oz) With extended battery: 0.51 to 0.54 kg (18 to 19 oz) Intel XScale PXA270 Hardware Microprocessor:

Application processor: 520 MHz RAM 128 MB RAM Memory:

256 MB NAND flash, provides Persistent storage:

onboard non-volatile storage miniSD card slot, user-accessible numeric, QWERTY, CN4e 10-key, CN4e alphanumeric EA21, color camera Removable storage:

Keypad:

B013037 Scanner options:

Bluetooth QD ID:

Operating System Microsoft Windows Mobile 6.1 Standard Communications Ethernet, Serial, IRDA, USB host, USB client, Bluetooth, 802.11 b/g, 802.11 d, HSDPA, UMTS, CDMA, GPS Touch Screen Specifications Transflective TFT; QVGA color with touch panel; 240 x 320 pixels; 8.9 cm (3.5 in) diagonal active area; 5-level LED backlight control with settings 90 CN4 Series Mobile Computer Users Manual Appendix A Specifications Electrical Specifications External charge power: 5 V +/- 5% @3.5 A max (18 W max) Environmental Operating temperature: -10 to 50C (14 to 122F)

-20 to 70C (-13 to 158F) Storage temperature:

5% to 95% non-condensing Humidity:

Rain and dust resistance:

Drop specifications: Multiple 1.5 m (5 ft) drops to steel or IP54 compliant concrete Power Specifications Battery type:

Recharge time:

Recharge temperature: 0 to 40C (32 to 104F) Battery capacity:

Rechargeable Lithium-Ion (Li-ion) batteries:

AB8, AB15: 3.7 VDC, 2.2 Ah AB9, AB16: 3.7 VDC, 4.0 Ah 5 hours or less AB8, AB15: 8 Wh AB9, AB16: 14 Wh Super capacitor supplies 5 minutes bridge time IEEE 802.11g (2.4 GHz, OFDM) IEEE 802.11 b (2.4 GHz, DSSS) Up to 54 Mbps for 802.11g Up to 11 Mbps for 802.11b 100 mW WEP, WPA, 802.11i, 802.1x (EAP-

TLS, TTLS, LEAP, PEAP, EAP-FAST) Wi-Fi, WPA, WPA2, Cisco Compatible Extensions Backup battery:

Wireless LAN Standards compliant:

Data rates:

Radio power output:

Security:

Certifications:

Regulatory Approvals UL and cUL Listed, UL 60950-1 and CSA 22.2 No. 60950-1-03, FCC Part 15, CE mark CN4 Series Mobile Computer Users Manual 91 Appendix A Specifications Scanner Reading Distances Typical reading distances are done in an office environment using office lights (4 lux). Minimum distances are measured in the dark

(0 lux). Both reading distances are provided in respective scan engine integration guides. Contact your local Intermec representative for more information. Below are minimum standard reading distances for the CN4 and CN4e built with integrated scan engines. When correctly mounted, and exit window reduces reading distances by about 4% for all scan engines. EA21 Standard Minimum Reading Distances Symbology Code 39 UPC/EAN Data Matrix PDF417 Density 0.125 mm (5 mil) 0.20 mm (8 mil) 0.25 mm (10 mil) 0.50 mm (20 mil) 0.33 mm (13 mils) 0.191 mm (7.5 mils) 0.254 mm (10 mils) 0.381 mm (15 mils) 0.168 mm (6.6 mils) 0.254 mm (10 mils) 0.381 mm (15 mils) Minimum Distance 7.26 cm (2.86 in) 3.96 cm (1.56 in) 3.45 cm (1.36 in) 4.98 cm (1.96 in) 4.98 cm (1.96 in) 3.71 cm (2.46 in) 5.98 cm (2.35 in)

6.25 cm (2.46 in) 4.47 cm (1.76 in) 4.98 cm (1.96 in) Maximum Distance 12.09 cm (4.76 in) 20.98 cm (8.26 in) 25.04 cm (9.86 in) 40.28 cm (15.86 in) 29.62 cm (11.66 in) 16.41 cm (6.46 in) 20.73 cm (8.16 in) 27.58 cm (10.86 in) 13.87 cm (5.46 in) 21.74 cm (8.56 in) 33.43 cm (13.16 in)

* Minimum distance depends on symbology length and scan angle Accessories All of the accessories listed below work for both the CN4 and CN4e models unless otherwise noted. AC14 Quad Battery Charger (P/N 852-065-001) Use the quad battery charger to charge up to four CN4 battery packs. 92 CN4 Series Mobile Computer Users Manual Appendix A Specifications AD10 Single Dock (P/N 871-025-001) Use the single dock to hold a CN4 with its battery installed, charge a spare battery pack, charge the main battery pack, and provide power to the CN4. The dock has USB host and client connectors. Optional modules are available to convert the USB host to Ethernet or to a landline modem. AD11 Multidock (P/N 871-026-001) Use the multidock to hold up to four CN4s with batteries installed. The multidock charges the batteries and provides power and Ethernet connections to each CN4. AD12 Charge-Only Multidock (P/N 875-026-002) Use the charge-only multidock to hold up to four CN4s with batteries installed, charge batteries, and provide power to CN4s. AV6 Vehicle Dock (P/N 871-027-001) Use the vehicle dock to hold and charge the CN4 while using it on a vehicle. AV9 Vehicle Dock (P/N 871-027-101) Use the vehicle dock to hold and charge the CN4e while using it on a vehicle. AR1 Magnetic Card Reader (P/N 850-557-001) The magnetic card reader provides magnetic stripe reading capability to the CN4. CN4 Series Mobile Computer Users Manual 93 Appendix A Specifications 94 CN4 Series Mobile Computer Users Manual B Default Settings 95 Appendix B Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the CN4. If you restore the CN4 to factory default settings, the CN4 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Computer Command Reference Manual

(P/N 073529), available from the Intermec web site at www.intermec.com. Data Collection Data Collection Setting Enable scanner port Enable scanner auto-detect Symbology AustraliaPost Aztec BPO CanadaPost ChinaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128/GS1-128 DataMatrix DutchPost EAN/UPC EAN.UCC Composite Default Value Enable Enable Default Value Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Enable Enable Disable Enable UPC A, UPC E, EAN 8, EAN 13 Disable 96 CN4 Series Mobile Computer Users Manual Symbology (continued) GS1 DataBar Expanded GS1 DataBar Limited GS1 DataBar Omni-Directional Interleaved 2 of 5 JapanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code Standard 2 of 5 Telepen TLC 39 Symbology Option Preamble Postamble Global Symbology ID Scanner Setting Hardware Trigger Turn Off After Good Read Trigger mode (area imagers only) Imager Setting Predefined Modes Sticky aimer LED duration Appendix B Default Settings Default Value Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Disable Disable Disable Disable Disable Disable Default Value None (disabled) None (disabled) Disable Default Value Enable Enable/One-shot Level Default Value 1D and 2D Standard 0 (disabled) CN4 Series Mobile Computer Users Manual 97 Appendix B Default Settings Imager Setting (continued) Signature Image Capture Decode Security Setting Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Center Decoding Center Decoding Tolerance Virtual Wedge Setting Virtual Wedge Grid Default Value Disable Default Value 0 300 ms 0 Disable Disable Default Value Enable Null 98 CN4 Series Mobile Computer Users Manual Appendix B Default Settings Communications Communication Setting Security Choice Allow Security Changes Active Profile DHCP Import Root Certificates Import User Certificates Import Pac Files Radio Measurement Radio Ethernet Adapter IP Settings Bluetooth Power Bluetooth Discoverable Bluetooth Connectable Device Settings Device Settings Adjust for Daylight Time Scanner Beep Scanner Good Read Light Tethered Scanner Beep Tethered Scanner Good Read Light Bluetooth Scanner Beep Bluetooth Scanner Good Read Light Beeper Volume Backlight Off (battery power) Backlight Off (external power) Backlight Level Scan Button Remapping (handle trigger) Scan Button Remapping (right scan button) Scan Button Remapping (left scan button) Default Value Funk Enabled Profile 1 Enabled False False False 250 Enabled DHCP Off Disabled Enabled Default Value Off One beep On One beep On One beep On Medium 30 seconds 1 minute High BRI Scanner Scanner CN4 Series Mobile Computer Users Manual 99 Appendix B Default Settings Device Settings (continued) Scan Button Remapping (middle scan button) Power Profiles Power Button Device Off (battery power) Display Off (battery power) Device Off (external power) Display Off (external power) Default Value Scanner Standard Off when pressed 2 minutes 1 minute Disabled Disabled GPS Setting Extended Ephemeris Data Download Interval Download Interval Start Time Download Interval Stop Time Push Interval Push Interval Start Time Push Interval Stop Time Poll Period Position Change Fix Interval WAAS Baud Rate Default Value Disable Disable 1:00 AM 3:00 AM Disable 1:00 AM 3:00 AM Disable 50 meters 0 Disable 33600 100 CN4 Series Mobile Computer Users Manual Device Monitor Setting Poll Period Backup Battery Charge Remaining Storage Load Memory Load Core Messaging Service Setting Keep Alive Ping Interval Appendix B Default Settings Default Value 1 minute 10 90 90 Default Value 30 seconds CN4 Series Mobile Computer Users Manual 101 Appendix B Default Settings 102 CN4 Series Mobile Computer Users Manual Keypads and Keystrokes 103 Appendix C Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and other available characters and functions with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which can be accessed by tapping the keyboard icon on the touch screen. Alphanumeric Characters Character a b c d e f g h i j k l m n o p q r s t u v w x Numeric Keypad C [2]

C [2] [2]

C [2] [2] [2]

C [3]

C [3] [3]

C [3] [3] [3]

C [4]

C [4] [4]

C [4] [4] [4]

C [5]

C [5] [5]

C [5] [5] [5]

C [6]

C [6] [6]

C [6] [6] [6]

C [7]

C [7] [7]

C [7] [7] [7]

C [7] [7] [7] [7]

C [8]

C [8] [8]

C [8] [8] [8]

C [9]

C [9] [9]

Alphanumeric Keypad

[A]

[B]

[C]

[D]

[E]

[F]

[G]

[H]

[I]

[J]

[K]

[L]

[M]

[N]

[O]

[P]

[Q]

[R]

[S]

[T]

[U]

[V]

[W]

[X]

104 CN4 Mobile Computer Users Manual Alphanumeric Characters (continued) Appendix C Keypads and Keystrokes Character y z A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 Numeric Keypad C [9] [9] [9]

C [9] [9] [9] [9]

C [1] [2]

C [1] [2] [2]

C [1] [2] [2] [2]

C [1] [3]

C [1] [3] [3]

C [1] [3] [3] [3]

C [1] [4]

C [1] [4] [4]

C [1] [4] [4] [4]

C [1] [5]

C [1] [5] [5]

C [1] [5] [5] [5]

C [1] [6]

C [1] [6] [6]

C [1] [6] [6] [6]

C [1] [7]

C [1] [7] [7]

C [1] [7] [7] [7]

C [1] [7] [7] [7] [7]

C [1] [8]

C [1] [8] [8]

C [1] [8] [8] [8]

C [1] [9]

C [1] [9] [9]

C [1] [9] [9] [9]

C [1] [9] [9] [9] [9]

[0]

[1]

[2]

[3[

Alphanumeric Keypad

[Y]

[Z]

[Shift] [A]

[Shift] [B]

[Shift] [C]

[Shift] [D]

[Shift] [E]

[Shift] [F]

[Shift] [G]

[Shift] [H]

[Shift] [I]

[Shift] [J]

[Shift] [K]

[Shift] [L]

[Shift] [M]

[Shift] [N]

[Shift] [O]

[Shift] [P]

[Shift] [Q]

[Shift] [R]

[Shift] [S]

[Shift] [T]

[Shift] [U]

[Shift] [V]

[Shift] [W]

[Shift] [X]

[Shift] [Y]

[Shift] [Z]

B [backlight]

B [Y]

B [U]

B [I]

CN4 Mobile Computer Users Manual 105 Appendix C Keypads and Keystrokes Alphanumeric Characters (continued) Numeric Keypad

[4]

[5]

[6]

[7]

[8]

[9]

Symbol key, or S plus corresponding key. Alphanumeric Keypad B [H]

B [J]

B [K]

B [B]

B [N]

B [M]

Character 4 5 6 7 8 9 Symbols Other Available Characters and Functions Numeric Keypad To Enter N/A

^ (accent) N/A

@ (ampersand) N/A

& (and) N/A

* (asterisk) N/A

: (colon) N/A

, (comma) N/A

$ (dollar) N/A

" (double quote) N/A

! (exclamation) N/A

` (grave accent) N/A

> (greater than) B [*]

- (hyphen)

[ (left bracket) N/A

{ (left curly bracket) N/A

( (left parentheses) N/A N/A

< (less than) N/A

% (percent)

. (period) B [#]

+ (plus) QWERTY Keypad N/A B [Q]

B [S]

B [C]

B [D]

B [X]

B [E]

N/A N/A B [Z]

N/A B [G]

N/A N/A N/A N/A B [R]

B [T]

106 CN4 Mobile Computer Users Manual Appendix C Keypads and Keystrokes Other Available Characters and Functions (continued) To Enter Numeric Keypad N/A

# (pound) N/A

? (question mark)

] (right bracket) N/A

} (right curly bracket) N/A

) (right parentheses) N/A N/A

; (semicolon) N/A

` (single quote)

~ (tilde) N/A N/A _ (underscore) B [| ]

BackTab C [1]

CapsLock

[Enter]

Enter B [3]

frown B [Esc]

ok C Shift B [1]

smiley C [0]

Space QWERTY Keypad B [V]

B [A]

N/A N/A N/A N/A B [Z]

N/A N/A B [| ]

B [Shift]

[Enter]

B [O]

B [P]

[Shift]

B [W]

[Space]

CN4 Mobile Computer Users Manual 107 Appendix C Keypads and Keystrokes 108 CN4 Mobile Computer Users Manual I Index 109 Index 26 Numerics 2D imager, using to scan bar codes 802.1x security, troubleshooting 81 A AC14 quad battery charger accessory, described 92 accessories, described 92 activating CDMA phone 39 Activation Wizard, starting 40 ActiveSync, using to install AD11 multidock accessory, AD10, single dock accessory, applications 64 described 93 described 93 AD12 charge-only multidock accessory, described 93 aligning screen 22 amber battery LED, understanding 8 application installing using ActiveSync 64 using SmartSystems Console 70 using SmartSystems Foundation 63 using the FTP server 65 using the SD card 65 launching automatically 68 stops responding, troubleshooting 84 AR1 magnetic card reader accessory, described 93 improving performance 28 using to scan bar codes 26 area imager authentication, troubleshooting 802.1x 81 AutoRun.dat 68 AutoRun.exe 68 AV6 vehicle dock accessory, AV9 vehicle dock accessory, described 93 described 93 Avalanche Enabler, InstallSelect component 67 B backlight settings, configuring 23 battery charging 5 description 4 icons, illustrated 22 installing 6 internal backup 5 maximizing life 9 specifications 91 status LED 7 status, checking 8 troubleshooting status LED 80 three low, troubleshooting 79 beeps blue LED, understanding 24 Bluetooth InstallSelect component 67 QD ID 90 clean, performing 85 cold, performing 84 warm, performing 84 boot C cab file, using to install applications 62 calibrating screen 22 calling product support 78 camera cleaning window 86 using 34 capacitor, internal super 5 Caps Lock,enabling 16 card, SD, using to install applications 65 carriers, supported 38 CDMA activation values table 39 carriers, supported 38 phone, activating 40 clean boot charge-only multidock accessory, described 93 performing 85 storing files to rebuild system 63 cleaning computer 86 CN3 Auxiliary Keys 106 cold boot, performing 84 color-coded keys 110 CN4 Series Mobile Computer Users Manual locking and unlocking 15 using 15 communication settings, default 99 communications standard 90 configuration commands, troubleshooting 79 your computer 78 configuration number, finding on configuring backlight settings 23 core messaging service settings, default 101 D Data Collection & Intermec Settings, InstallSelect component 67 data collection settings, default 96 decode security settings, default 98 default settings 96 communications 99 core messaging service 101 data collection 96 decode security 98 device 99 device monitor 101 GPS 100 imager 97 scanner 97 symbology 96 symbology option 97 virtual wedge 98 62 101 troubleshoot 85 device monitor settings, default device settings, default 99 diagnostic tests, running to dimensions, physical 90 DiskOnChip, storing applications display, specifications 20 drag-and-drop, using drop specification 91 E electrical specifications 91 Electronic Serial Number (ESN), environmental specifications 90 extended ephemeris SmartSystems Console 70 locating 38 Index benefits 38 enabling 40 F Flash File Store, using to install front speaker, adjusting volume 18 FTP server, using to install applications 63 applications 65 Funk security described 49 Funk Wireless Security, InstallSelect component 67 G Good Read LED troubleshooting 83 understanding 24 8 GPS settings, default 100 GPSID (GPS Intermediate Driver) configuring settings 39 overview 38 green battery LED, understanding green key, using 15 green LED, understanding 24 H hardware specifications 90 hat 81 hidden characters on QWERTY humidity 91 I iConnect, using to enable FTP icons, understanding screen 22 IDL (Intermec Developer Library) keypad 16 server 65 62 smartsystems foundation 70 IDL website, using to download iGPS settings 40 imager settings, default 97 imager, cleaning window 86 installing applications using SmartSystems Console 70 battery 6 portions of SSPB to free up memory 66 CN4 Series Mobile Computer Users Manual 111 Index using the SD card 65 InstallSelect, using to free up Intermec DHCP Client, memory 66 InstallSelect component 67 version 4, 79 Internet Explorer, using to find OS IVA functionality, description 69 K keypads illustrated 14 troubleshooting keys 79 using color-coded keys 15 Knowledge Central web site 78 L launching applications automatically 68 LED battery status 7 understanding status 24 80 locked computer, troubleshooting lower power mode 17 M magnetic card reader accessory, Master Subsidy Lock (MSL) 39 memory described 93 miniSD card freeing up virtual for applications 66 installing applications in 62 inserting 37 using to increase storage 36 using to upgrade computer 73 Mobile Country Code (MCC) 39 Mobile Directory Number (MDN) Mobile Network Code (MNC) 39 Mobile Station Identification Mobile Station Identifier (MSID) multidock accessory, described 93 N network connection icon 22 Network ID (NID) 39 Number (MSIN) 39 39 39 Notification LED, understanding numeric keypad entering letters and symbols 16 illustrated 14 O Object Store, storing applications 24 62 operating system finding version 4, 79 how to upgrade 69 specification 90 operating temperature 91 orange key, using 15 orange LED, understanding 24 P persistent storage manager, how to upgrade 69 phone activating CDMA values 39 configuring 38 enhabling vibrate 20 making a call 40 turning on 41 physical specifications 90 pictures (.jpg), storage location 35 Pictures & Videos, using to take Power application, using to check pictures 35 battery status 8 to use 17 Power button, understanding how power specifications 91 Predefined mode, Intermec Settings 29 component 67 Printer Support, InstallSelect problems, troubleshooting 7983 product support calling 78 Knowledge Central web site 78 Q quad battery charger accessory 92 QWERTY keypad hidden characters 16 illustrated 14 R rain and dust resistance 91 112 CN4 Series Mobile Computer Users Manual reading distances, scanner 92 Ready-to-Work indicator LED, understanding 24 red battery LED, understanding 8 regulatory approvals 91 reset, performing 83 resource kits smartsystems foundation 70 default 97 S scanner settings scanner, reading distances 92 scanning, troubleshooting 8283 screen aligning touch 22 cleaning 86 entering information with stylus icons, understanding 22 no response, troubleshooting 80 specifications 20, 90 Windows Mobile Today 20 21 Screen Off mode 23 SD card 39 using to copy and install files 65 using to install applications 65 Service Programming Code (SPC) single dock accessory 93 SmartSystems upgrading computer 70 using to install applications 63, SmartSystems Console 70 SmartSystems Platform Bundle

(SSPB), finding version 3 software version, finding 3 specifications Bluetooth QD ID 90 electrical 91 environmental 91 hardware 90 power 91 regulatory approvals 91 scanner reading distance 92 standard communications 90 touch screen 90 wireless LAN 91 specifications, physical and environmental 90 Index SSPB finding version 3 upgrading with miniSD card 73 storage temperature 91 stylus, using 21 support, calling product 78 symbologies, enabled by default 28 symbology options, default 97 symbology, default settings 96 System ID (SID) 39 system software updates 70 T terminal emulation, troubleshooting connection 81 touch screen, aligning 22 troubleshooting, guide to finding solutions 79 U updating the system software 70 upgrade files, downloading 69 upgrading overview 69 downloading files 70 operating system 71 operating system, overview 69 persistent storage manager, SSPB 72 using a miniSD card 73 Upgrading the operating system 70 uppercase letters, typing 16 V vehicle dock accessories, described version, finding software 3 vibrate, enabling 20 virtual memory, freeing up 66 virtual wedge settings, default 98 volume 93 adjusting front speaker 18 icon 22 W warm boot, performing 84 Windows Mobile Today screen, illustrated 20 wireless connectivity, troubleshooting 8081 CN4 Series Mobile Computer Users Manual 113 Chapter I Index LAN, specifications 91 www.intermec.com/idl 62 114 CN4 Series Mobile Computer Users Manual Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com 2009 Intermec Technologies Corporation. All rights reserved. CN4 Mobile Computer Users Manual

*935-029-001*

P/N 935-029-001

 

 

Models CN4 and CN4e Compliance Insert Caution: This marking indicates that the user should read all included documentation before use. The users of this product are cautioned to use accessories and peripherals approved by Intermec Technologies Corporation. The use of accessories other than those recommended, or changes to this product that are not approved by Intermec Technologies Corporation, may void the compliance of this product and may result in the loss of the users authority to operate the equipment. Caution: For use with Intermec battery pack Model(s) AB8, AB9, AB15, and AB16 only. For power supply, use Intermec Model 074246 or AE13 (P/N 851-089-x03). Do not connect and charge the CN4 or CN4e if the temperature is greater than 50C (122F). No user-serviceable parts. Battery Information Caution: The battery pack used with this product may ignite, create a chemical burn hazard, explode, or release toxic materials if mistreated. Do not incinerate, disassemble, or heat above 100C (212F). Do not short circuit;

may cause burns. Do not charge batteries in a temperature above 40C (104F). Keep away from children. Charge only in or with Intermec Model(s) AC12, AD10, AD11, or AD12. Use of incorrect charger or battery packs may present risk of fire or explosion. Promptly dispose of used battery pack according to the instructions. Battery Recycling Information This product contains or uses a lithium-ion (Li-ion) main battery. When the battery reaches the end of its useful life, the spent battery should be disposed of by a qualified recycler or hazardous materials handler. Do not mix this battery with the solid waste stream. Contact your Intermec Technologies Service Center for recycling or disposal information. Li-ion Li-ion Note: In the U.S.A., the EPA does not consider spent Li-ion batteries as hazardous waste. Laser Compliance and Precaution The CN4 is registered with the CDRH as a Class I LASER Product (21 CFR Subchapter J, Part 1040 with Laser Notice 50). Caution: There are no user serviceable parts inside the CN4. Use of controls or adjustments, or performances of procedures other than those specified herein, may result in hazardous laser light exposure. Note: There are no controls or adjustments provided for routine operation or maintenance of the CN4. Laser and Imager Compliance and Precaution This product complies with the following standards for laser and LED safety:

IEC 60825-1 / EN 60825-1 - Class 1 (embedded laser component < 3 mW) Intermec Technologies Corporation Intermec Technologies Corporation Intermec AB8AB9AB15 AB16 Intermec 074246 AE13 (P/N 851-089-x03) 50C CN4 CN4e 100C (212F) 40C Intermec AC14AD10AD11 AD12 Li-ion Li-ion

( ) Intermec Technologies LED IEC 60825-1 / EN 60825-1 - Class 1 < 3mW Attention: Ce marquage indique que lusager doit, avant lutilisation, lire toute la documentation incluse. Utilisateurs de ce produit sont aviss dutiliser des accessoires et des priphriques approuvs par Intermec Technologies Corporation. Lutilisation daccessoires autres que ceux recommands ou des changements ce produit qui ne sont pas approuvs par Intermec Technologies Corporation peuvent annuler la conformit de ce produit et mettre fin au droit qua lusager dutiliser lquipement. Attention: Pour utilisation avec les bloc-piles AB8, AB9, AB15 et AB16 Intermec exclusivement. Pour lalimentation, utiliser le modle Intermec 074246 ou AE13 (N/P 851-089-x03). Ne pas brancher ni charger le CN4 ou le CN4e lorsque la temprature est suprieure 50 C. Ne contient aucune pice rparable par lutilisateur. Informations pour la pile Attention: Le bloc-piles utilis dans cet appareil peut prendre feu, constituer un risque de brlure chimique, exploser ou dgager des substances toxiques sil est manipul de faon inapproprie. Ne pas jeter au feu, dmonter ou chauffer plus de 100 C (212 F). Ne pas court-circuiter; cela pourrait causer des brlures. Ne pas charger les piles lorsque la temprature est suprieure 40 C. Garder hors de la porte des enfants. Ne charger quavec les modles AC14, AD10, AD11et AD12 dIntermec. Lutilisation dun chargeur ou de blocs-

piles inappropris prsente un risque dincendie ou d'explosion. Mettre rapidement au rebut tout bloc-piles us, conformment aux instructions. Informations pour le recyclage de la pile Ce produit contient ou utilise une pile principale au lithium-ion (Li-ion). Lorsque la batterie atteint la fin de sa dure de vie utile, la batterie uses doivent tre mises aux rebuts par un agent de recyclage ou un manipulateur de matriaux dangereux agr. Il ne faut pas mlanger la batterie aux autres dchets solides. Pour plus dinformations sur le recyclage ou la mise aux rebuts, contacter votre centre de services Intermec Technologies. Li-ion Li-ion Conformit et prcautions pour lutilisation du laser Le CN4 est enregistr auprs du CDRH titre de produit au laser de Classe I (21 CFR Sous-chapitre J, Partie 1040 avec avis sur le laser 50). La sortie maximale de ce produit est de 1,0 mW 630-670 nm. Attention: Le CN4 ne contient aucune pice rparable par lutilisateur. Lutilisation de commandes ou de rglages, ou lexcution de procdures autres que ce qui est spcifi aux prsentes, peut prsenter une exposition dangereuse la lumire laser d'une intensit allant jusqu' 1 mW 630-670 nm. Remarque : Il ny a pas de contrles ou dajustements fournis pour le fonctionnement ou lentretien priodique du CN4. Conformit et prcautions pour lutilisation du laser et de limageur Ce produit est conforme aux normes suivantes visant la scurit quant au laser:

IEC 60825-1/EN 60825-1 - Classe 1 (composant laser intgr < 3 mW) Vorsicht: Diese Kennzeichnung weist darauf hin, dass der Benutzer vor dem Gebrauch alle mitgelieferten Unterlagen lesen soll. Die Benutzer dieses Produkts werden darauf hingewiesen, nur Zubehrteile und Peripheriegerte zu verwenden, die von Intermec Technologies Corporation genehmigt sind. Falls nicht empfohlene Zubehrteile verwendet oder an diesem Produkt nderungen vorgenommen werden, die nicht von Intermec Technologies Corporation genehmigt sind, kann dadurch die behrdliche Konformitt des Produkts verletzt werden und der Benutzer die Berechtigung zur Verwendung des Gerts verlieren. Vorsicht: Nur Intermec-Akkusatzmodelle AB8, AB9, AB15 oder AB16 verwenden. Als Netzteil Intermec Modell 074246 oder AE13 (Bestellnr. 851-089-x03) verwenden. Das Modell CN4 oder CN4e darf nicht angeschlossen und geladen werden, wenn die Umgebungstemperatur mehr als 50 C betrgt. Enthlt keine Teile, die vom Benutzer gewartet werden knnen. Akku-Informationen Vorsicht: Dieser Akkusatz kann sich bei Missbrauch entznden, chemische Vertzungen verursachen, expoldieren oder toxische Substanzen freisetzen. Nicht verbrennen, zerlegen oder ber 100 C (212 F) erwrmen. Keinen Kurzschluss verursachen; Verbrennungsgefahr. Die Akkus nicht bei Temperaturen ber 40 C laden. Von Kindern fern halten. Zum Laden nur die Intermec-Ladegert-Modelle AC14, AD10, AD11 und AD12 verwenden. Wenn ein falsches Ladegert oder falsche Akkustze verwendet werden, besteht Brand- oder Explosionsgefahr. Den verbrauchten Akkusatz sofort gem Anweisungen entsorgen. Akku-Recyclinginformationen Dieses Produkt enthlt oder verwendet einen Lithiumionen-Hauptakku. Wenn die Batterie ausgedient hat, sollte sie durch einen qualifizierten Recycler oder durch den Sondermll entsorgt werden. Werfen Sie die Batterie nicht in den Abfall. Setzen Sie sich mit Ihrem Intermec Technologies Service-Zentrum in Verbindung, um weitere Informationen zum Recycling oder Entsorgen zu erhalten. Li-ion Li-ion Laser- und Imager-Konformitt und Vorsichtsvorkehrungen Dieses Produkt entspricht den folgenden Laser- und LED-Sicherheitsnormen:

IEC 60825-1 / EN 60825-1 - Klasse 1 (integrierte Laser-Komponente < 3 mW) Cuidado: Esta identificao indica que o usurio deve ler toda a documentao fornecida antes do uso. Os usurios deste produto devem usar acessrios e perifricos aprovados pela Intermec Technologies Corporation. Usar acessrios no recomendados, ou fazer alteraes neste produto no aprovadas pela Intermec Technologies Corporation, poder anular a conformidade deste produto e resultar na perda da permisso do usurio de utilizar o equipamento. Cuidado: Usar apenas os modelos de baterias AB8, AB9, AB15 ou AB16 da Intermec. Use o modelo 074246 ou AE13 (N/P 851-089-x03) da Intermec como fonte de alimentao. No ligue nem carregue o CN4 ou o CN4e se a temperatura for superior a 50C. Este equipamento no contm peas que possam ser reparadas pelo usurio. Informaes sobre a bateria Cuidado: A bateria utilizada neste dispositivo pode pegar fogo, criar risco de queimadura qumica, explodir ou exalar materiais txicos se abusada. No incinerar, desmontar nem aquecer a bateria a mais de 100C (212F). No troque as baterias com temperaturas superiores a 40C. No provocar curto-circuito, pois pode causar queimaduras. Manter afastada de crianas. Carregue apenas com os modelos AC14, AD10, AD11 e AD12 da Intermec. A utilizao de um carregador ou conjunto de baterias incorrectas pode representar risco de incndio ou de exploso. Descartar imediatamente as baterias usadas segundo as instrues fornecidas. Informaes para reciclagem da bateria Este produto contm ou usa uma bateria principal de on de ltio (Li-ion). Quando a bateria chega ao fim da sua vida til, deve ser descartada por um profissional de reciclagem qualificado ou por um especialista no manuseio de materiais perigosos. No misture a bateria com fluxo de lixo slido. Entre em contato com seu Centro de Servios de Tecnologia Intermec para informaes de reciclagem ou descarte. Li-ion Li-ion Normas e precaues para dispositivo laser ou de captura de imagens Este produto est de acordo com os seguintes padres de segurana laser e LED:

IEC 60825-1 / EN 60825-1 - Classe 1 (componente laser embutido < 3mW)

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, Intermec Technologies Corporation,

: Intermec AB8, AB9, AB15 AB16. Intermec 074246 AE13 (. 851-089-x03). CN4 CN4e, 50C. ,

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IEC 60825-1 / EN 60825-1, 1 ( < 3 ) Precaucin: Esta marca indica que el usuario debe leer toda la documentacin incluida antes del uso. Se advierte a los usuarios de este producto que usen accesorios y perifricos aprobados por Intermec Technologies Corporation. El uso de accesorios aparte de los recomendados, o los cambios a este producto que no estn aprobados por Intermec Technologies Corporation, pueden anular el cumplimiento de este producto y ocasionar la prdida de la autorizacin del usuario para operar el equipo. Precaucin: Usar solamente los modelos de batera AB8, AB9, AB15 o AB16 de Intermec. Para la fuente de alimentacin, use el Modelo 074246 o AE13 (P/N 851-089-x03) de Intermec. No conecte y cargue las series CN4 o CN4e si la temperatura supera los 50C. No hay piezas a las cuales pueda dar servicio el usuario. Informacin de la batera Precaucin: La batera que se usa en este dispositivo puede encenderse, crear un peligro de quemadura qumica, explotar o expedir materiales txicos si se trata indebidamente. No la incinere, desarme ni caliente sobre 100C

(212F). No haga cortocircuitos porque pueden causar quemaduras. No cargue bateras en una temperatura sobre 40 C. Mantngala alejada de los nios. Cargue solamente en o con los Modelos Intermec AC14, AD10, AD11 y AD12. El uso de bateras o cargadores que sean incorrectos puede presentar un riesgo de incendio o explosin. Descarte rpidamente la batera usada segn las instrucciones. Informacin de reciclaje de las bateras Este producto contiene o usa una batera principal de iones de litio (Li-ion). Cuando la batera llega al final de su vida til, debe ser desechada por personal especializado en reciclaje de materiales o manejo de materiales peligrosos. No mezcle la batera con otros residuos slidos. Pnganse en contacto con su Centro de servicio de Intermec Technologies para obtener informacin sobre reciclaje o desecho de materiales. Li-ion Li-ion Acatamiento y precaucin de lser y del dispositivo de imgenes Este producto cumple con los siguientes estndares para seguridad de lser y diodos LED:

IEC 60825-1 / EN 60825-1 - Class 1 (componente lser incorporado < 3mW) For Users in North America and South America Hearing Aid Compatibility (HAC) The CN4 conforms to the FCC rules and ANSI C63.19:2007, and is rated T3 and M3 with the rating statement located on its box. The Hearing Aid Compatibility Act of 1988 (HAC Act) requires digitial wireless phones to be compatible with hearing-aids to ensure reasonable access to telecommunications services for persons with hearing disabilities. Some hearing devices (hearing aids and cochlear implants) used near some wireless phones may detect interference with buzzing, humming, or whining noise. Some hearing devices are more immune than others to that noise and phones also vary in the amount of interference they generate. Results will vary depending on the users hearing device and hearing loss. If your hearing device is vulnerable to interference, even a rated phone may not be used successfully. A rating system developed by the Alliance for Telecommunications Industries Solutions (ATIS) for wireless phones is intended to assist hearing device users find phones that may be compatible with their hearing devices. Not all phones have been rated. Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices, where M4 is the better/

higher rating. Phones rated T3 or T4 meet FCC requirements and are likely to be more useable with a hearing devices telecoil

(T Switch or Telephone Switch), if so equipped, compared to unrated phones, where T4 is the better/higher rating. To check compatibility of your hearing device with this wireless device, the numeric rating values of your hearing device and this wireless device should be added together. A sum of 5 is acceptable for normal use and a sum of 6 or higher is better. Important Radio Information The CN4 complies with Parts 15, 22, and 24 of the FCC rules and with RSS-132, -133, and -210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that can cause undesired operation. This equipment complies with the FCC and Industry Canada RSS-102 radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operation instruction for satisfying RF exposure compliance. Please follow operation instructions as documented for this product. This product meets the RF exposure guidelines when used with the Intermec accessories supplied or designated for this product. Use of other accessories may not ensure compliance with RF exposure guidelines. When installing and using this product within a 20-cm (8-inch) distance (per MPE calculation) from the CN4 to the body or head of the user or nearby persons, the time duration of such exposure must be minimized to protect the user from harmful RF radiation effects. The antenna must not be touched during transmitter operation. Specific Absorption Rate (SAR) Information This product has been tested and meets the FCC RF exposure guidelines when used with the Intermec accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. For residents of Canada and the United States and other countries/regions that have adopted the SAR limit recommended by the Federal Communications Commission Office of Engineering and Technology (OET) Bulletin 65C and Industry Canada RF exposure standard RSS-102, the maximum allowed SAR value is 1.6 W/kg over 1 g of tissue. Radio Frequency (RF) Exposure and Specific Absorption Rate (SAR) Test Results for Intermec Model CN4:

Simultaneous radios UMTS/HSPA Radio 1.067 W/kg (SAR-to-Peak Location Separation Ratio, antenna to antenna) 0.684 W/kg (maximum SAR value tested at the ear) 0.939 W/kg (maximum SAR value tested for body-worn operation) 0.784 W/kg (maximum SAR value tested at the ear) 0.078 W/kg (maximum SAR value tested for body-worn operation) Negligible due to very low output power. 802.11b/g radio Bluetooth radio lattention des utilisateurs en Amrique du Nord et du Sud Compatibilit des prothses auditives (CPA) Le CN4 est conforme aux rglements du FCC et la norme ANSI C63.19:2007, et est classifi T3 et M3 (l'nonc de classification est indiqu sur la bote). La Loi des tats-Unis de 1988 sur la compatibilit des prothses auditives ( Hearing Aid Compatibility Act ou HAC Act ) exige que les tlphones sans fil soient compatibles avec les prothses auditives afin de permettre un accs raisonnable aux services de tlcommunications par les personnes ayant un trouble de laudition. Certains appareils auditifs (prothses auditives et implants cochlaires) utiliss proximit de certains tlphones sans fil peuvent dtecter de linterfrence sous forme dun bruit de bourdonnement, de ronflement ou de sirnement. Certains appareils auditifs sont plus rsistants que dautres ce bruit et la quantit d'interfrence gnre peut aussi varier en fonction du tlphone. Les rsultats varient aussi en fonction de lappareil auditif et du trouble daudition de lutilisateur. Si votre appareil auditif est vulnrable linterfrence, lutilisateur pourrait prouver des difficults mme avec un tlphone classifi conforme. Un systme de classification pour les tlphones sans fil a t dvelopp par le Alliance for Telecommunications Industries Solutions (ATIS) des tats-Unis afin daider les utilisateurs de dispositifs auditifs trouver les tlphones susceptibles dtre compatibles avec leurs appareils auditifs. Tous les tlphones nont pas fait lobjet dune classification. Les tlphones classifis M3 ou M4 sont conformes aux exigences de la FCC et il est probable qu'ils produisent moins dinterfrence pour les appareils auditifs (la classification M4 est suprieure la classification M3). Les tlphones classifis T3 ou T4 sont conformes aux exigences de la FCC et il est probable qu'ils sont davantage compatibles avec le bobinage de lappareil auditif (commutateur T ou commutateur tlphonique), le cas chant, comparativement aux tlphones non classifis (la classification T4 est suprieure la classification T3). Pour vrifier la compatibilit de votre appareil auditif avec cet appareil sans fil, les valeurs de classification numriques de votre appareil auditif et ceux de cet appareil sans fil doivent tre ajoutes lune lautre. Un total de 5 est acceptable pour une utilisation normale et un total de 6 ou suprieur est prfrable. Renseignements importants sur les radiofrquences Le dispositif CN4 est conforme aux parties 15, 22 et 24 des rglements du FCC et aux normes CNR132, -133 et -210 dIndustrie Canada. Lutilisation est assujettie aux deux conditions suivantes : (1) Ce dispositif ne doit pas causer dinterfrence dommageable et (2) Ce dispositif doit tolrer toute interfrence, incluant linterfrence pouvant causer un fonctionnement indsirable. Cet appareil est conforme aux limites dexposition au rayonnement du FCC des tats-Unis et de la norme CNR-102 dIndustrie Canada pour un environnement non contrl. Les utilisateurs finaux doivent suivre les modes demploi spcifiques afin de respecter les directives sur lexposition aux RF. Veuillez suivre le mode demploi dans la documentation accompagnant ce produit. Ce produit est conforme aux directives sur lexposition aux RF lorsqu'il est utilis avec les accessoires Intermec fournis ou conus pour ce produit. Lutilisation dautres accessoires peut ne pas garantir la conformit aux directives sur lexposition aux RF. Lorsque ce produit est install et utilis une distance de 20 cm (selon le calcul MPE) depuis le CN4 le corps ou la tte de lutilisateur ou des personnes, le temps dexposition doit tre minimis afin de protger lutilisateur des effets dommageables du rayonnement RF. On ne doit pas toucher lantenne pendant le fonctionnement de lmetteur. Information sur le dbit dabsorption spcifique (DAS) Ce produit a t test et rpond aux directives de la FCC en matire dexposition aux radiofrquences lorsquil est utilis avec les accessoires Intermec fournis ou conus pour ce produit. Lutilisation dautres accessoires pourrait contrevenir aux directives de la FCC en matire dexposition aux radiofrquences. Pour les rsidents du Canada et des tats-Unis et dautres pays ou rgions qui ont adopt les limites du DAS recommandes par le Bulletin 65C du Federal Communications Commission Office of Engineering and Technology (OET) et la norme CNR-102 dIndustrie Canada sur lexposition aux RF, la valeur du DAS maximal permise est de 1,6 W/kg pour 1 g de tissu. Rsultats des essais de lexposition et dbit dabsorption spcifique (DAS) de la radiofrquence (RF) pour le modle Intermec CN4:

Radios simultanes Radio UMTS/HSPA 1.067 W/kg (ratio de sparation DAS--Emplacement de crte, antenne antenne) 0.684 W/kg (valeur DAS maximale vrifie loreille) 0.939 W/kg (valeur DAS maximale vrifie lorsque port sur le corps) 0.784 W/kg (valeur DAS maximale vrifie loreille) 0.078 W/kg (valeur DAS maximale vrifie lorsque port sur le corps) Ngligeable et due une alimentation de sortie trs faible. Radio 802,11b/g Radio Bluetooth Para usurios das Amricas do Norte e do Sul Compatibilidade com aparelhos auditivos (HAC) O CN4 est em conformidade com as regras da FCC e ANSI C63.19:2007, sendo classificado nas categorias T3 e M3 com a declarao de classificao localizada em sua caixa. A Lei de Compatibilidade com Aparelhos Auditivos (Lei HAC) dos EUA de 1988 requer que telefones sem fio digitais sejam compatveis com aparelhos auditivos para assegurar acesso razovel aos servios de telecomunicao a pessoas com deficincias auditivas. Alguns dispositivos (aparelhos auditivos e implantes cocleares), quando usados prximos de alguns telefones sem fio, podem detectar interferncia com zumbidos, zunidos ou chiados. Alguns aparelhos auditivos so mais imunes que outros a esses rudos e os telefones tambm apresentam variao em termos da quantidade de interferncia que geram. Os resultados variam, dependendo do aparelho auditivo e do grau de perda auditiva do usurio. Se o seu aparelho auditivo for vulnervel interferncia, pode haver problemas para usar at mesmo um telefone classificado como adequado para uso com aparelhos auditivos. Um sistema de classificao desenvolvido pela Alliance for Telecommunications Industries Solutions (ATIS) para telefones sem fio visa auxiliar os usurios de aparelhos auditivos a encontrar telefones que podem ser compatveis com seus aparelhos auditivos. Nem todos os telefones foram classificados. Os telefones com classificao M3 ou M4 atendem aos requisitos da FCC e provavelmente geraro menos interferncia em aparelhos auditivos, sendo que M4 a classificao melhor/mais elevada. Os telefones com classificao T3 ou T4 atendem aos requisitos da FCC e provavelmente so mais utilizveis com a bobina telefnica de um aparelho auditivo (comutador telefnico), se equipado com uma, comparado com telefones sem classificao, sendo que T4 a classificao melhor/mais elevada. Para verificar a compatibilidade do seu aparelho auditivo com este dispositivo sem fio, os valores de classificao numrica do seu aparelho auditivo e deste dispositivo sem fio devem ser somados. Uma soma de 5 aceitvel para uso normal e uma soma de 6 ou superior melhor. Informaes importantes sobre rdio O CN4 est em conformidade com as Partes 15, 22 e 24 das regras da FCC e com as normas RSS-132, -133, e 210 do Ministrio da Indstria do Canad. Sua operao est sujeita s duas condies seguintes: (1) Este equipamento no deve causar interferncia prejudicial e (2) Este equipamento deve aceitar qualquer interferncia recebida, inclusive interferncias que possam resultar em mau funcionamento. Este equipamento est em conformidade com os limites de exposio radiao estabelecidos pela FCC e RSS-102 do Ministrio da Indstria do Canad para um ambiente no controlado. Os usurios finais devem seguir as instrues operacionais especficas para atender aos critrios de conformidade com a exposio RF. Siga as instrues operacionais como informadas para esse produto. Este produto atende s diretrizes de exposio RF quando utilizado com os acessrios Intermec fornecidos ou destinados a este produto. O uso de outros acessrios pode resultar em no conformidade com as diretrizes de exposio RF. Ao instalar e usar este produto a uma distncia de 20 cm ou menos (conforme clculo de MPE) entre o CN4 e o corpo ou a cabea do usurio, ou de pessoas prximas, a durao a exposio deve ser minimizada para proteger o usurio contra efeitos nocivos da radiao de RF. A antena no deve ser tocada quando o transmissor estiver em uso. Informaes sobre a taxa especfica de absoro (SAR) Este produto foi testado e atende s diretrizes de exposio a RF da FCC quando utilizado com os acessrios Intermec fornecidos ou destinados a este produto. O uso de outros acessrios pode resultar em no conformidade com as diretrizes de exposio a RF da FCC. Para residentes do Canad e dos Estados Unidos, e de outros pases/regies que adotaram o limite de SAR recomendado pelo Boletim 65C do Escritrio de Engenharia e Tecnologia (OET) da Comisso Federal de Comunicaes (FCC) dos EUA e pela norma RSS-102 de exposio RF do Ministrio da Indstria do Canad, o valor mximo de SAR permitido 1,6 W/kg sobre 1 g de tecido. Resultados dos testes de exposio radiofrequncia (RF) e taxa especfica de absoro (SAR) do modelo CN4 da Intermec:

Rdios simultneos Rdio UMTS/HSPA 1.067 W/kg (relao de separao de localizao SAR-a-Pico, antena para antena) 0.684 W/kg (valor mximo de SAR testado no ouvido) 0.939 W/kg (valor mximo de SAR testado para operao quando instalado no corpo) 0.784 W/kg (valor mximo de SAR testado no ouvido) 0.078 W/kg (valor mximo de SAR testado para operao quando instalado no corpo) Desprezvel em virtude de muito baixa potncia de sada. Rdio 802.11b/g Rdio Bluetooth Para usuarios dentro de Amrica del Norte y del Sur Compatibilidad con audfonos para sordera (HAC) El CN4 est en conformidad con las reglas de la FCC y ANSI C63.19:2007, adems tiene calificacin T3 y M3 y ostenta la declaracin de calificacin en su caja. La Ley de Compatibilidad con Audfonos (Hearing Aid Compatibility Act, HAC Act) de 1988 exige que los telfonos inalmbricos digitales sean compatibles con audfonos para sordera con el fin de asegurar el acceso razonable a los servicios de telecomunicaciones para las personas con discapacidades auditivas. Algunos dispositivos auditivos (audfonos para sordera e implantes cocleares) utilizados cerca de telfonos inalmbricos pueden detectar interferencia con ruido de zumbidos, murmullos o chirridos. Algunos dispositivos auditivos son ms inmunes que otros a ese ruido y los telfonos tambin varan en la cantidad de interferencia que generan. Los resultados varan dependiendo del dispositivo auditivo y de la sordera del usuario. Si su dispositivo auditivo es vulnerable a la interferencia, incluso un telfono con calificacin adecuada puede no utilizarse satisfactoriamente. Un sistema de calificacin creado por la Alianza para Soluciones de la Industria de Telecomunicaciones (Alliance for Telecommunications Industries Solutions, ATIS) para telfonos inalmbricos est destinado a ayudar a los usuarios de dispositivos auditivos a encontrar telfonos que puedan ser compatibles con sus dispositivos. No todos los telfonos han sido calificados. Los telfonos calificados M3 o M4 cumplen con los requisitos de la FCC y es probable que generen menos interferencia a los dispositivos auditivos, donde M4 es la calificacin mejor y ms alta. Los telfonos calificados T3 o T4 cumplen con los requisitos de la FCC y es probable que sean ms utilizables con un cable telecoil (Interruptor T Switch o telefnico) del dispositivo auditivo, si est equipado con l, en comparacin con telfonos sin calificacin, donde T4 es la calificacin mejor y ms alta. Para revisar la compatibilidad de su dispositivo auditivo con este dispositivo inalmbrico, deben sumarse juntos los valores de calificacin numrica de su dispositivo auditivo y este dispositivo inalmbrico. Una suma de 5 es aceptable para el uso normal y una suma de 6 o ms alta es mejor. Informacin importante de radio El modelo CN4 cumple con los Apartados 15, 22 y 24 de las reglas de la FCC y con RSS-132, -133 y -210 de Industry Canada. La operacin est sujeta a las siguientes dos condiciones: (1) Este dispositivo no puede causar interferencia daina y (2) Este dispositivo debe aceptar cualquier interferencia recibida, incluyendo la interferencia que pueda causar un funcionamiento no deseado. Este equipo cumple con los lmites de exposicin a radiacin de la FCC y de Industry Canad (RSS-102) establecidos para un ambiente no controlado. Los usuarios finales deben seguir las instrucciones de operacin especficas para satisfacer el cumplimiento de la exposicin a RF. Siga las instrucciones de operacin segn se han documentado para este producto. Este producto cumple con las pautas de exposicin de RF al utilizarse con los accesorios Intermec suministrados o designados para este producto. El uso de otros accesorios puede no asegurar el cumplimiento con las pautas de exposicin de RF. Al instalar y usar este producto dentro de una distancia de 20 cm (segn el clculo de MPE) del CN4 al cuerpo o la cabeza del usuario o personas cercanas, debe reducirse al mnimo la duracin de dicha exposicin para proteger al usuario contra los efectos nocivos de la radiacin RF. No debe tocarse la antena durante la operacin del transmisor. Informacin de la tasa de absorcin especfica (Specific Absorption Rate (SAR) Este producto ha sido probado y cumple con las pautas de exposicin de RF de la FCC al utilizarse con los accesorios Intermec suministrados o designados para este producto. El uso de otros accesorios puede no asegurar el cumplimiento con las pautas de exposicin de RF de la FCC. Para residentes de Canad y los Estados Unidos y otros pases/regiones que han adoptado el lmite de SAR recomendado por la Oficina de Ingeniera y Tecnologa (OET) de la Comisin Federal de Comunicaciones (FCC) Boletn 65C y el estndar de exposicin de RF de Industry Canada RSS-102, el valor mximo permisible de SAR es de 1.6 W/kg sobre 1 g de tejido. Resultados de pruebas de exposicin de radiofrecuencia (RF) y tasa de absorcin especfica (SAR) para el Modelo CN4 de Intermec:

Radios simultneos Radio UMTS/HSPA 1.067 W/kg (Relacin de separacin de ubicacin SAR-a-Pico, antena a antena) 0.684 W/kg (valor SAR mximo probado en el odo) 0.939 W/kg (valor mximo SAR probado para operacin usada en el cuerpo) 0.784 W/kg (valor mximo SAR probado en el odo) 0.078 W/kg (valor mximo SAR probado para operacin usada en el cuerpo) Insignificante debido a muy baja alimentacin de salida. Radio 802.11b/g Radio Bluetooth For Users in All Other Regions Important Radio Information Intermec Technologies Corporation declares that the CN4 is in compliance with the essential requirements and other relevant provisions of the R&TTE Directive (1995/5/EC). The CN4 product is marked with this logo and uses frequency bands that are not harmonized throughout the European Community. Specific Absorption Rate (SAR) Information This product meets the EN 50360, EN62209-1, and EN 62209-2 RF exposure guidelines when used with the Intermec accessories supplied or designated for this product. Use of other accessories may not ensure compliance with these RF exposure guidelines. For residents of the European Union and other countries/regions that have adopted the International Commission on Non-

Ionizing Radiation Protection (ICNIRP) SAR limit, the maximum allowed SAR value is 2.0 W/kg over 10 g of tissue. Radio Frequency (RF) Exposure and Specific Absorption Rate (SAR) Test Results for Intermec Model CN4:

UMTS/HSPA Radio Outdoor frequency operation restricted to 2454 MHz to 2483.5 MHz. 802.11b/g radio 0.287 W/kg (maximum SAR value tested at the ear) 0.723 W/kg (maximum SAR value tested for body-worn operation) 0.594 W/kg (maximum SAR value tested at the ear) 0.100 W/kg (maximum SAR value tested for body-worn operation) Negligible due to very low output power. X No License Required Restrictions Details Bluetooth radio The following tables indicate the areas of intended use of the equipment and any known restrictions. EU Country of Intended Use Yes X Austria X Belgium X Cyprus X Czech Republic X Denmark X Estonia X Finland X France X Germany X Greece X Hungary X Ireland X Italy X Latvia X Lithuania X Luxembourg X Malta X The Netherlands X Poland X Portugal X Slovakia X Slovenia X Spain Sweden X United Kingdom X License Required No Restrictions Details EFTA Country of Intended Use Iceland Liechtenstein Norway Switzerland Yes X X X X Intermec Technologies Corporation CN4 R&TTE (1999/5/EC)

(SAR) Intermec EN 50360EN 62209-1 EN 62209-2 RF RF (ICNIRP) SAR /

SAR 10 g 2.0 W/kg Intermec CN4 (RF) (SAR) UMTS/HSPA 802.11b/g Bluetooth 0.287 W/kg SAR 0.723 W/kg SAR 0.594 W/kg SAR 0.100 W/kg SAR X X 2454 MHz 2483.5 MHz Pour les utilisateurs dans toutes les autres rgions Renseignements importants sur les radiofrquences Intermec Technologies Corporation dclare le CN4 conforme aux exigences essentielles et autres dispositions pertinentes de la Directive R&TTE (1999/5/EC). Ce produit porte ce logo et utilise des bandes RF qui ne sont pas harmonises travers lUnion Europenne. Taux dAbsorption Spcifique (TAS) Ce produit est conforme aux directives EN 50360, EN 62209-1, et EN 62209-2 sur lexposition aux RF lorsqu'il est utilis avec les accessoires Intermec fournis ou conus pour ce produit. Lutilisation dautres accessoires peut ne pas garantir la conformit aux directives sur lexposition aux RF. Pour les rsidents de lUnion Europenne et des autres pays/rgions qui ont adopt le DAS limite recommand par la Commission internationale de protection contre les rayonnements non ionisants (ICNIRP), cette limite est de 2,0 W/kg pour 10 g de tissu. Rsultats des essais de lexposition et dbit dabsorption spcifique (DAS) de la radiofrquence (RF) pour le modle Intermec CN4:

Radio UMTS/HSPA Radio 802,11b/g 0.287 W/kg (valeur DAS maximale vrifie loreille) 0.723 W/kg (valeur DAS maximale vrifie lorsque port sur le corps) 0.594 W/kg (valeur DAS maximale vrifie loreille) 0.100 W/kg (valeur DAS maximale vrifie lorsque port sur le corps) Ngligeable et due une alimentation de sortie trs faible. Radio Bluetooth Le tableau suivant rpertorie les zones dutilisation prvues pour lquipement et les restrictions connues. Pays dutilisation prvu France License requise Restrictions Dtails Oui X Non X Lopration extrieure de frquence est limite une valeur variant entre 2454 MHz et 2483,5 MHz (canaux 10-13). Fr Benutzer in allen anderen Regionen Wichtige Funkwelleninformationen Die Intermec Technologies Corporation erklrt hiermit, dass das Modell CN4 die wesentlichen Anforderungen und anderen relevanten Bestimmungen der R&TTE-Direktive (1999/5/EC) erfllt. Dieses Produkt wird mit diesem Logo vertrieben und verwendet Funkfrequenzbnder, die in der Europischen Gemeinschaft nicht harmonisiert sind. Spezifische Absorptionsrate Dieses Produkt erfllt die Expositionsrichtlinien nach EN 50360, EN 62209-1, und EN 62209-2 fr HF-Belastungen, wenn es gemeinsam mit den Intermec-Zubehrteilen verwendet wird, die fr dieses Produkt vorgesehen sind bzw. mit diesem mitgeliefert werden. Der Gebrauch anderer Zubehrteile kann dazu fhren, dass das Gert den diesen Richtlinien fr HF-Belastung nicht mehr entspricht. Fr Bewohner der Europischen Union und anderer Lnder/Regionen, die die SAR-Grenzwerte der internationen, unabhngigen Kommission fr den Schutz vor nichtionisierender Strahlung (ICNIRP) bernommen haben, ist der maximal zulssige SAR-Wert 2,0 W/kg ber 10 g Gewebe. Hochfrequenz (HF)-Expositions- und Spezifische Absorptionsraten (SAR)-Testergebnisse fr das Intermec-

Modell CN4:

UMTS/HSPA-Funkgert 0.287 W/kg (am Ohr getesteter maximaler SAR-Wert) 802.11b/g-Funkgert 0.723 W/kg (fr krpernahe Nutzung getesteter maximaler SAR-Wert) 0.594 W/kg (am Ohr getesteter maximaler SAR-Wert) 0.100 W/kg (fr krpernahe Nutzung getesteter maximaler SAR-Wert) Kann aufgrund von sehr niedriger Ausgangsleistung vernachlssigt werden. Bluetooth-Funkgert Die folgende Tabelle fhrt die vorgesehenen Einsatzbereiche der Ausrstung sowie bekannte Einschrnkungen an. Vorgesehen zur Verwendung in diesem Land Frankreich Lizenz obligatorisch Einschrnkungen Nein Ja X X Einzelheiten Frequenzbereich fr Verwendung im Freien eingeschrnkt auf 2454 MHz bis 2483,5 MHz. Para usurios de todas as outras regies Informaes importantes sobre rdio A Intermec Technologies Corporation declara que o CN4 est em conformidade com os requisitos essenciais e outras disposies relevantes da Diretiva R&TTE (1999/5/EC). Este produto identificado por este logotipo e usa faixas de radiofreqncia no harmonizadas em toda a Comunidade Europia. Taxa de absoro especfica Este produto atende s diretrizes de exposio RF EN 50360, EN 62209-1, e EN 62209-2 quando utilizado com os acessrios Intermec fornecidos ou destinados a este produto. O uso de outros acessrios pode resultar em no conformidade com estas diretrizes de exposio RF. Para residentes da Unio Europia e outros pases/regies que adotaram o limite de SAR da Comisso Internacional de Proteo Contra Radiaes No-Ionizantes (ICNIRP), o valor mximo de SAR permitido de 2,0 W/kg sobre 10 g de tecido. Resultados dos testes de exposio radiofrequncia (RF) e taxa especfica de absoro (SAR) do modelo CN4 da Intermec:

Rdio UMTS/HSPA Rdio 802.11b/g 0.287 W/kg (valor mximo de SAR testado no ouvido) 0.723 W/kg (valor mximo de SAR testado para operao quando instalado no corpo) 0.594 W/kg (valor mximo de SAR testado no ouvido) 0.100 W/kg (valor mximo de SAR testado para operao quando instalado no corpo) Desprezvel em virtude de muito baixa potncia de sada. Rdio Bluetooth A tabela a seguir identifica as reas s quais o equipamento destina-se para uso e todas as restries conhecidas. Pas destinado para uso Frana Licena requerida Restries Detalhes Sim No X X Freqncia de operao ao ar livre restrita faixa de 2454 MHz a 2483,5 MHz. Intermec Technologies Corporation , CN4 R&TTE (1999/5/EC).

, Intermec, EN 50360, EN 62209-1 EN 62209-2 RF .

, SAR,

(ICNIRP), SAR 2,0 /

10 . Intermec CN4

() (SAR):

UMTS/HSPA 0.287 / ( SAR, ) 0.723 / ( SAR,

) 802.11b/g 0.594 / ( SAR, ) 0.100 / ( SAR,

) Bluetooth

- . X X 2454 2483,5 . Para usuarios en todas las otras regiones Informacin importante de radio Intermec Technologies Corporation declara que el CN4 es un dispositivo en cumplimiento con los requisitos esenciales y otras disposiciones relevantes de la Directriz R&TTE (1999/5/EC). Este producto est marcado con este logotipo y utiliza bandas de radiofrecuencia no armonizadas en toda la Comunidad Europea. ndice de absorcin especfico Este producto cumple con las pautas de exposicin de RF EN 50360, EN 62209-1, y EN 62209-2 al utilizarse con los accesorios Intermec suministrados o designados para este producto. El uso de otros accesorios puede no asegurar el cumplimiento con estas pautas de exposicin de RF. Para residentes de la Unin Europea y otros pases/regiones que han adoptado el lmite de SAR de la Comisin Internacional sobre Proteccin Frente a Radiaciones No Ionizantes (International Commission on Non-Ionizing Radiation Protection, ICNIRP), el valor mximo permisible de SAR es de 2.0 W/kg sobre 10 g de tejido. Resultados de pruebas de exposicin de radiofrecuencia (RF) y tasa de absorcin especfica (SAR) para el Modelo CN4 de Intermec:

Radio UMTS/HSPA Radio 802.11b/g 0.287 W/kg (valor SAR mximo probado en el odo) 0.723 W/kg (valor mximo SAR probado para operacin usada en el cuerpo) 0.594 W/kg (valor mximo SAR probado en el odo) 0.100 W/kg (valor mximo SAR probado para operacin usada en el cuerpo) Insignificante debido a muy baja alimentacin de salida. Radio Bluetooth La tabla siguiente indica las reas de uso a las cuales se destina el equipo y toda restriccin conocida. Pas donde se intenta usar Francia Restricciones Detalles X Se requiere licencia Si No X La operacin de frecuencias en exteriores est restringida entre 2454 MHz y 2483.5 MHz. Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com 2009 Intermec Technologies Corporation. All rights reserved. Models CN4 and CN4e Compliance Insert

*933-185-001*

P/N 933-185-001, Revision A