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QSadd78-EN-Rev. 07F Addendum to the Quickstart - Overview Sheet To install your ADSL Internet Gate, follow the A, B and C steps of the Quickstart sheet!
If you run into problems or need further information, this Addendum will help with the most common issues. After the installation, you can configure the ADSL Internet Gate for your specific needs through the built-in web interface. For detailed instructions, use the Online User Guide on the Internet:
www.igmanual.com. 5 Contents 1 Basic Set Up .................................................................................................................................... 3 2 Getting Help ..................................................................................................................................... 3 3 Detailed Instructions ........................................................................................................................ 3 3.1 Connecting a Local Network (LAN).......................................................................................... 3 3.2 Check Your PCs Settings........................................................................................................ 4 3.2.1 Using the ADSL Internet Gate with Dynamic IP Addresses on the LAN ....................... 5 3.2.2 Using the ADSL Internet Gate with Static IP Addresses on the LAN ............................ 6 3.3 Check the Proxy Settings of Your Web Browser ..................................................................... 7 3.4 Diagnostic Test......................................................................................................................... 7 3.5 Reset to Factory Defaults......................................................................................................... 8 4 Configuring Your ADSL Internet Gate ............................................................................................. 8 4.1 Network Settings ...................................................................................................................... 9 4.2 Security Profiles ..................................................................................................................... 10 Telephone Ports............................................................................................................................. 11 5.1 Using the PHONE Ports with a VoIP Service ........................................................................ 11 5.1.1 Setting up the PHONE ports........................................................................................ 11 5.2 Using the PHONE Ports with the Built-in SIP Server............................................................. 12 5.3 The LINE Port A Local Gateway to the Telephone Network............................................... 12 5.3.1 Outgoing Calls.............................................................................................................. 12 5.3.2 Incoming Calls.............................................................................................................. 13 5.4 Making and Receiving Calls................................................................................................... 13 5.4.1 Making SIP Calls on a Telephone Connected to a PHONE Port ................................ 13 5.4.2 Making Calls from a SIP Client on the LAN ................................................................. 14 5.4.3 Receiving Calls on a Telephone Connected to PHONE Port ...................................... 14 5.4.4 Forcing Calls to the Ordinary Telephone Network through the LINE Port................... 14 5.5 Advanced Telephony Functions Using the PHONE Ports ..................................................... 14 6 SIP Support.................................................................................................................................... 16 6.1 SIP Communication to and from Your LAN ........................................................................... 16 6.2 SIP Client Configuration......................................................................................................... 16 6.3 Using the Built-in SIP Server.................................................................................................. 16 6.4 Creating Your Own SIP Domain ............................................................................................ 17 6.5 The SIP Switch....................................................................................................................... 17 7 Using the ADSL Internet Gate as an Analog Telephone Adapter on the LAN .............................. 18 8 Requirements................................................................................................................................. 18
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Basic Set Up 1 Please refer to steps A, B and C of the Quickstart sheet for the basic set up of your ADSL Internet Gate. It will guide you in installing your ADSL Internet Gate and in doing the necessary settings. Getting Help 2 There are several ways to get information about the ADSL Internet Gate:
Quickstart Overview Sheet Helps you install and do some basic configurations. HELP!
Addendum to the Quickstart Overview Sheet (this document) Helps you to troubleshoot the most common issues. Built-in Help Every configuration page on the built-in web interface has help texts that describe the different parameters. Just click the question marks. Online User Manual In the online manual, you will find the latest information tailored for your specific version of your ADSL Internet Gate. You access it via links in the Built-in Help, via the link on the first web page of your ADSL Internet Gate or directly at www.igmanual.com. Support If you experience problems when installing or using your ADSL Internet Gate that cannot be solved by the help indicated above, contact your retailer for assistance. Using SIP: Telephony, Video, Messaging... This online information accessible from the first page of the web interface helps you get your IP Telephony and SIP environment up and running. Upgrade?
Click to check whether a newer firmware is available!
Surf to your Internet Gate by typing its default IP Address: 192.168.0.1 to configure it or to get further help!
Detailed Instructions Connecting a Local Network (LAN) 3 Do you have problems getting your ADSL Internet Gate to work? Read the installation tips and the detailed instructions on the following pages for help!
3.1 If you have a Local Area Network (LAN) with several computers you may connect these to the Ethernet ports of your ADSL Internet Gate. In case there are too few Ethernet ports on your ADSL Internet Gate, you can connect an Ethernet hub or switch to one of the LAN Ethernet ports and allow all computers to share the Internet connection. If your network uses dynamic IP-addressing (recommended), then the built-in DHCP server of your ADSL Internet Gate will provide IP addresses to all PC:s on the LAN. Refer to 3.2.1 for more information. Does your network use static IP addresses? Refer to 3.2.2!
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Note:
The Ethernet port ET4 is a subnet completely separate from the other subnets. It can be used as a DMZ for a secure connection of e.g. servers or an Internet connection instead of ADSL. Check Your PCs Settings The USB port is an option only available one some ADSL Internet Gate models. 3.2 The ADSL Internet Gate is delivered with factory defaults that fit most users. If your PC has the default network and web settings, then everything should work at once. If not, please check your PCs settings.
(The steps described here are for Windows XP. Other operating systems have similar menus and options, though accessing them may be done differently.) Select Network Connections in Windows Control Panel
(click Start and choose Control Panel). Right click on the network connection that you use and select Properties. I cant find Network Connections! Why? You need a network card installed in your computer. Configure it according to the instructions from the manufacturer. Double click on Internet Protocol (TCP/IP) for your network card on the list that appears. There is no Internet Protocol (TCP/IP) in the list! Why? It is not installed. Select Install, Protocol, Add, Microsoft There are two ways to address computers in a local network (LAN):
a) Either Dynamic IP addressing, a DHCP server on the LAN distributes IP addresses to all connected computers, b) or Static IP addressing, all connected computers use a manually assigned IP address.
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Check how your computer is configured to receive an IP address:
a) If it is configured to use dynamic addressing, the settings look like this:
b) If it uses static IP addresses the setting look something like this:
No configuration is needed. The DHCP server built into your ADSL Internet Gate will distribute correct IP addresses. Check your settings according to 3.2.1, 3.3, and 3.4. You have two options:
1 (recommended): Configure all computers on your LAN to use dynamic IP addressing. Refer to 3.2.1 for more information. 2: Configure your ADSL Internet Gate and your PC:s so they fit your LAN. Refer to 3.2.2 for more information. Using the ADSL Internet Gate with Dynamic IP Addresses on the LAN 3.2.1 The ADSL Internet Gate is delivered configured for dynamic IP addressing on the LAN. It acts as a DHCP server and provides IP addresses.
(The steps described here are for Windows XP. Other operating systems have similar menus and options, though accessing them may be done differently.) All PCs on your LAN should be configured like this:
1. Select Network Connections in Windows Control Panel. Right click on the network connection that you use and select Properties. 2. Double click on Internet Protocol (TCP/IP) for your network card on the list that appears. 3. Select Obtain an IP address automatically and Obtain DNS server address automatically. 4. Click OK to save and close all windows and reboot the PC. 5. You may check that the built-in DHCP server of your ADSL Internet Gate is enabled, by checking the settings of the LAN ports in the Network Settings web page. If you already run a DHCP server on your LAN you should turn it off or change its settings to distribute the ADSL Internet Gate as default gateway.
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Using the ADSL Internet Gate with Static IP Addresses on the LAN 3.2.2 Note:
This information is intended for advanced users. If you are not familiar with terms like static IP addressing you do not need to read this chapter. Refer to 3.2.1 instead. If you want your ADSL Internet Gate to be part of an existing LAN that uses static IP addresses, you have to change its LAN IP address to an unused IP address that fits the same subnet as your LAN. You can use the keys on the front panel to change the IP address:
1. Press and hold SET pressed for 3 seconds, to enter setup mode. AD CFG DHP RST LQ TX RX 2. Press SEL once, so CFG is lit. 3. Press SEL repeatedly until LAn appears in the display 4. Press SET . 5. Press SET . The first 3 digits of the IP address are shown and the first digit flashes. 6. Press ALT repeatedly, until the correct digit is displayed. 7. Press SEL . The next digit flashes, and can be changed using ALT . 8. Use SEL to step through all digits of the IP address. Use SET to step back to the previous digit if you need to make corrections. Use ALT to change the value of the flashing digit. You can cancel the IP address set-up, without saving any changes, by pressing the SEL key and holding it pressed for 2 seconds. 9. After stepping through all digits of the IP address, the subnet mask appears and can be modified. Each subnet mask number can only be set to values 255, 254, 252, 248, 240, 224, 192, 128, or 0. 10. Press ALT repeatedly, until the correct value is displayed. Press SEL to step to the next subnet mask number. 11. When all digits have been displayed the IP address and subnet mask are saved. AD CFG DHP RST LQ TX RX AD CFG DHP RST LQ TX RX AD CFG DHP RST LQ TX RX AD CFG DHP RST LQ TX RX AD CFG DHP RST LQ TX RX AD CFG DHP RST LQ TX RX 12. Complete the installation with the steps on the next page.
(The steps described here are for Windows XP. Other operating systems have similar menus and options, though accessing them may be done differently.) The procedure below has to be performed for all computers connected to your local network (LAN). 1. Select Network Connections in Windows Control Panel. Right click on the network connection that you use and select Properties. 2. Double click on Internet Protocol (TCP/IP) for your network card on the list that appears. 3. Select Use the following IP address. 4. Enter the IP address and Subnet mask of the computer. 5. As Default gateway and Preferred DNS server enter the IP address of your ADSL Internet Gate. Either the default 192.168.0.1 or the one you entered in the previous section. 6. Click OK.
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Check the Proxy Settings of Your Web Browser 3.3 If your web browser is configured to use a proxy server, you may have problems reaching the built-in pages of your ADSL Internet Gate. In that case, disable the proxy server in your browser:
Netscape Navigator:
Internet Explorer:
Select Edit, Preferences, Advanced, Proxies. Direct connection to the Internet should be selected. Select Tools, Internet Options, Connections, LAN settings. The checkbox Use a proxy-server for your LAN must not be selected. Diagnostic Test 3.4 If you cannot access the Internet, your ADSL Internet Gate can attempt to localise the problem. Start the diagnostic test like this:
1. Press and keep SET pressed 3 seconds to enter setup-mode. 2. Press SEL repeatedly until LQ is lit. 3. Press SET . AD CFG DHP RST LQ TX RX AD CFG DHP RST LQ TX RX LQ TX LQ TX It takes a couple of seconds to perform the test. Any errors discovered are shown in the display. The diagnostic test can find multiple errors, press SEL to flip through all error messages. E 1 to E 9 indicate errors in your external Internet connection (WAN):
AD CFG DHP RST RX AD CFG DHP RST RX No WAN link connection. Check all cables. Contact your broadband-supplier if the error remains. No WAN DHCP server found. This may be OK, but check configuration according to 3.4. Reboot your ADSL Internet Gate. Contact your Internet Service Provider (ISP) if the error remains. No Gateway found. This may be OK, but check configuration according to 3.4. Reboot your ADSL Internet Gate. Contact your Internet Service Provider (ISP) if the error remains. No DNS server found. Check configuration according to 3.4. Reboot your ADSL Internet Gate. Contact your Internet Service Provider (ISP) if the error remains. No Internet connection. You do have a connection to your ISP, but they have no Internet connection at the moment. Contact your Internet Service Provider (ISP) if the error remains. AD CFG DHP RST RX AD CFG DHP RST RX AD CFG DHP RST RX LQ TX LQ TX LQ TX No Ethernet link. Check the cables connected to the ET ports. E11 to E19 indicate errors in your local network (LAN):
AD CFG DHP RST RX AD CFG DHP RST RX LQ TX LQ TX No DHCP addresses requested. The DHCP server of the ADSL Internet Gate is on, but no PC:s on the LAN have requested addresses. This may be OK, but check your settings, see 3.2.1.
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AD CFG DHP RST RX LQ TX No Ethernet packets at all received. This may be OK, but check your settings, see 3.2 and 3.4. If no error messages are shown, then your Internet connection is OK. Any remaining error is probably due to your PCs settings. See 3.2 for more information!
3.5 If you wish to you can reset all settings to their original values, so your ADSL Internet Gate is set up the same way as when delivered from the factory. Reset to Factory Defaults 1. Press and hold SET pressed for 3 seconds, to enter setup mode. 2. Press SEL repeatedly until RST appears in the display. 3. Press SET . 4. The question Clear all? appears, and then no. 5. Press SEL to choose YES. 6. Press SET . 7. The ADSL Internet Gate now resets and then restarts. AD CFG DHP RST LQ TX RX AD CFG DHP RST LQ TX RX AD CFG DHP RST LQ TX RX AD CFG DHP RST LQ TX RX Configuring Your ADSL Internet Gate 4 Your ADSL Internet Gate is delivered with factory settings that fit most users. In some situations however, you need to change the configuration of your ADSL Internet Gate. All the configuration pages can be reached from the main menu in the ADSL Internet Gate. You can also easily set up the ADSL Internet Gate to fit your specific needs. In the following sections you will find information about two of the configurable features in the ADSL Internet Gate. For more information refer to the built in help or the online user manual, see also section 2. Note:
When you have made changes in the GUI, click Apply to activate the settings. To save the settings permanently click on Save permanently at the top of the page. Changes that are not permanently saved will disappear if the unit is restarted. When there are changes that have not been saved permanently a warning is displayed at the top of the page as well as the text CFG in the display.
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To access the built-in network configuration pages of the ADSL Internet Gate, do the following:
1. Start a web browser, such as Internet Explorer or Netscape Navigator, on your PC. 2. Write the IP address of your ADSL Internet Gate, 192.168.0.1, in the address field of the browser. The first web configuration page should appear. 3. Click Log in. 4. Enter User name and Password. (At delivery: User name=admin, Password=admin. You should change the password!) Network Settings 4.1 You can edit the network settings by choosing Network under Configurations on the menu page. Select access type DHCP, PPPoE or PPPoA depending on the type of connection you have received from your Internet provider. If you are not sure what to select choose Auto and click Search. If you have received a user name and password from your Internet provider enter those before you click Search. To configure the line parameters manually select access type Manual. These fields are filled automatically if Access type Auto is selected. How do I configure the LAN connections? Refer to 3.2, 3.2.1, and 3.2.2!
Do not forget to click Apply and then the link at the top of the page to save the settings permanently!
Note:
Each of the interfaces ET1-3, ET4, USB and AIR must reside on separate subnets. Two interfaces cannot have the same IP address even if one of them is blocked!
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LQ TX Security Profiles 4.2 The firewall supervises the data traffic passing through the ADSL Internet Gate and stops unauthorised traffic. The active security level is shown on the front panel display. It can be changed using the ALT key, or the menu page on the built in web interface. AD CFG DHP RST RX AD CFG DHP RST RX AD CFG DHP RST RX AD CFG DHP RST RX Only web and email traffic is allowed - Highest security, but some applications may have trouble passing through. All outgoing and legitimate incoming traffic is allowed - Same security against attacks as the Hi profile, but more applications are allowed to access the Internet. User editable security profile - The user may edit the details for this security profile. Blocked - No traffic is allowed to pass. You are disconnected from the Internet. LQ TX LQ TX LQ TX Does your application have trouble getting out on the Internet?
Do you get error messages?
Change security profile to Lo!
If you have:
Servers that you want to make accessible from the Internet, a VPN client to work from home, or use network games (games played together with other users on the Internet), you have to configure the firewall to allow such traffic to pass. You can edit the firewall settings by choosing Security under Configurations on the menu page. Then choose AC to edit the security profile to fit your games or applications. Select the applications and/or protocols you want to allow through the firewall. For some applications you need to state the IP address of the computer on your LAN that will receive the traffic. It is the IP address to your local computer you should enter. In Windows choose Start, Run, and enter cmd. Write ipconfig to find out what IP address your computer is assigned to. Under Allowed applications and Port redirection you state the applications, ports and protocols you want to allow to pass in through the firewall. Under Applications from inside you state applications, ports and protocols that you want to allow to pass out through the firewall. Once an application or protocol has been let through the firewall, a two-way connection is established through the firewall and data can pass in both directions. Advanced users may manually redirect ports and even edit the rules controlling the firewall in a powerful command language. Do not forget to click Save and change the profile to AC if you make any changes!
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Telephone Ports 5 Certain models of this product are equipped with one or two PHONE ports and a LINE port. Ordinary analog telephones plugged into the PHONE ports (also referred to as FXS ports), become SIP clients that can be used for VoIP (Internet telephony). The PHONE ports are pre-configured to use the internal SIP server, but can easily be changed to use a SIP based IP telephony service from a service provider. The green PH lamp on the front panel will be lit green once your phone has become registered to a SIP server. The LINE port (also referred to as FXO port), can be connected to your ordinary analog telephone line and then becomes a local gateway between the old telephone system (the PSTN) and SIP based Internet telephony (VoIP). visible on each configuration web page. If the Using the PHONE Ports with a VoIP Service For additional help please click on the question mark appearing help text is not sufficient, the Read more online links might explain further. 5.1 If this product has been bundled for use with a special VoIP service, that service provider should have included detailed instructions on how to set up the telephone ports for his service, or the service provider may even use an automatic provisioning system. In these cases, please follow the instructions provided by the service provider!
If you want to connect a PHONE port to a VoIP service that does not have specific instructions for configuring this product, please read the next paragraph!
Setting up the PHONE ports 5.1.1 You should have received a SIP account from the VoIP service provider. To make a PHONE port of this product register to the SIP server of the provider, you shall enter the SIP address, the User ID and the Password on the Telephony Ports page of the ADSL Internet Gate. After pressing Save, the PHONE port should be registered to the SIP server and the PH led should turn green. Service Providers SIP Server Internet supervoip.com john.brown@supervoip.com A SIP address is similar to an email address, but many service providers do not expose the SIP address used, but instead give a phone number and SIP proxy or SIP server. The SIP address is then usually the combination of those two with an @ character between. E.g. if your phone number is 085678123 and the SIP proxy, SIP server or SIP registrar is sipserver.com, then the SIP address to enter is 085678123@sipserver.com. User ID is sometimes called authentication ID or just user name and is often the same as the phone number or the part before the @-sign in the SIP address. Password is sometimes called authentication key or similar. The configuration may then look like (use any display name you desire):
The ADSL Internet Gate automatically handles the outbound proxy function. Only if a service provider really requires his outbound proxy to be used, it should be entered on the SIP Switch page.
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Internet Using the PHONE Ports with the Built-in SIP Server 5.2 Your unit includes a standalone SIP server. With the factory settings, the PHONE port is given the name 1111, making it automatically register to the internal SIP server, using the SIP address 1111@<ip adress>, e.g. 1111@81.232.123.13. If the unit has a second PHONE port, its factory name is 2222. Phones connected to these ports can reach each other by just dialing these 4-digit numbers followed by the # key. Please read chapter 6.3 on how to give your SIP server a symbolic domain name and make it globally accessible. On the Telephone Port page, you can of course change the SIP address of the PHONE port. If only a SIP user name is given (i.e. the @<domain> part left out), the phone will be registered on the internal SIP server. By default, all the PHONE ports and SIP clients on the LAN are allowed to register on the internal SIP server. SIP clients on the outside of the ADSL Internet Gate firewall, need to use their User IDs and Passwords for authentication. This is configured on the SIP Switch page. 5.3 The LINE port (connected to your old telephone line) allows SIP clients to reach the ordinary telephone network (PSTN) and vice versa. The functions of the LINE port can be used in addition to the PSTN connectivity offered by a VoIP service provider, e.g. for back up, for emergency calls or for receiving incoming calls on your old telephone line. You configure the LINE port on the Telephone Port page, reachable from the main menu. The LINE Port A Local Gateway to the Telephone Network Built-in SIP server 1111 Outgoing Calls 5.3.1 Normally, a telephone number dialed on a SIP client is sent to the VoIP service provider for handling. However, SIP calls can also be forced to the ordinary telephone network through the LINE port by:
Prefix The dial prefix is by default, but can be changed on the Telephone Port page. Dialing
<telephone number> on any telephone connected to the PHONE ports or on any SIP client on the LAN, will call that telephone number through the LINE port. Virtual domain name The virtual domain name is by default localgw but can be changed on the Telephone Port page. Any SIP client calling <telephone number>@localgw will dial the stated telephone number through the LINE port*.
* Some SIP phones may require entering the local IP address of your unit (by default 192.168.0.1) as outbound proxy in their configuration for this feature to work. Alternatively you can enable the built-in DNS server. The DNS Server web page is accessible from the main menu through the Network Configuration web page. If you own a valid second domain name (other than for your SIP server) you can use that domain name instead of localgw.
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Emergency number Emergency numbers are forced to the LINE port as set up on the SIP Switch page. The SIP Switch Dial Plan If you purchase the optional SIP Switch software, the Dial Plan on the SIP Switch page can be used to route telephone calls through the LINE port, in many useful ways. Incoming Calls 5.3.2 If anyone calls the telephone number of the phone line connected to the LINE port, the call will by default be forwarded to the telephone connected to the PHONE1 port. Making and Receiving Calls This behavior can be changed on the Telephone Port page. If you for example have a SIP Client on you laptop PC, with SIP address jonny@smartcompany.com, you just enter that SIP address in the Forward incoming calls to field, to allow you to pick up calls on your laptop e.g. while traveling and connected to an Internet connection not blocked for SIP. You can also set up more advanced functions, like collection of extension digits and directly allow forwarding of incoming calls to certain SIP clients. This works if you have given your SIP clients numeric SIP user names, or if you use the extension number feature of the optional SIP Switch software, see chapter 6.5. 5.4 5.4.1 Making SIP Calls on a Telephone Connected to a PHONE Port An analog telephone connected to a PHONE port becomes a SIP client. You can call numeric SIP addresses on the same SIP domain as you are registered to by simply picking up the phone and dialing. Example:
If you are registered on sipserver.com and want to call 5678@sipserver.com all you need to do is pick up the phone and dial 5678#. When a conventional telephone number is dialed, the VoIP service provider normally detects this and sends the call trough a gateway to the old telephone network, the PSTN. To speed up dialing it is recommended that you end all your dials by pressing #, to avoid a 4 second delay before the call is placed. To dial alphanumeric SIP addresses, or full SIP addresses on other SIP domains, you can use the Call Control panel on the Telephone Port page. Just enter the SIP address and click Dial. You can also enter ordinary telephone numbers or extension numbers. 1234@sipserver.com 5678@sipserver.com sipserver.com If your phone is On Hook when dialing from the Call Control panel, it will ring to remind you to pick-
up when a connection is made. The same Call Control panel can also be reached by clicking on User Log In on the login page of your unit and entering the SIP name and password you have entered for that PHONE port on the Telephone Port page.
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For advanced telephony functions, please refer to chapter 5.5. 5.4.2 Making Calls from a SIP Client on the LAN No special settings in the ADSL Internet Gate are required for SIP clients on the LAN, since the unit contains a SIP proxy that dynamically controls the firewall and NAT inside the ADSL Internet Gate. In the clients, make sure STUN and other NAT-traversal methods are turned off. Configure the clients as if they had a global IP address, disregarding that they are behind the NAT/Firewall in the ADSL Internet Gate. If an outbound proxy setting has to be set in the clients configuration, it is best to set it to the local IP address of this unit (by default 192.168.0.1). By clicking Using SIP: Telephony, Video, Messaging on the login page of the ADSL Internet Gate, you will find guidelines how to configure various SIP Clients and SIP Phones. Receiving Calls on a Telephone Connected to PHONE Port 5.4.3 The telephone connected to the PHONE port becomes a SIP client. Thus, calling its SIP address from any SIP phone anywhere in the world will make it ring (unless your VoIP service provider has blocked reception of real SIP calls). If you have received an ordinary telephone number from your VoIP service provider, he is responsible for forwarding PSTN calls with that number to your SIP address. Your phones SIP address is visible on the Telephone Port page. 5.4.4 Forcing Calls to the Ordinary Telephone Network through the LINE Port Dialing in front of the telephone number will place the call on the ordinary telephone network using the LINE port. Thus, for example dialing 5551234# will call the ordinary telephone at number 555 1234. This applies to both to phones connected to the PHONE ports and to SIP clients connected to your LAN. See chapter 5.3.1 how the prefix can be changed and learn about other ways of using the LINE port. 5.5 The telephones connected to the PHONE ports are capable of advanced call control operations like call transfer, 3-way calling, call waiting etc. You use those functions either by pressing certain keys on the telephone or by using the Call Control panel on the Telephone Port page (which is easier). Advanced Telephony Functions Using the PHONE Ports The key combinations to activate different functions are dependant on the Telephony Keys Style setting of the Telephone Port page. The description below is for the US Extended keys style. Note:
Your unit may use different dial sequences than described here! To see the dial sequences for your unit please refer to your units Telephone Port page: The sequences to dial from the phone are shown within parenthesis on each button in the Call Control Panel. The hook flash key is marked R in some countries. 2nd Call Park active call and start a second call:
Enter the number and click the Dial button OR Do a hook-flash and dial the number
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Hang up waiting or parked call Click the Reject button OR Dial #0 (as stated on the Reject button) Hang up active call Click the Hang up button OR Dial #1 (as stated on the Hang up button) Call Alternation If you have an active and a parked call, or a call waiting, you can swap between them:
Click the Other Call button OR Dial #2 (as stated on the Other Call button) 3-way Conference If you have an active and a parked call you can join them into one 3-way conference call:
Click the Conference button OR Dial #3 (as stated on the Conference button) Attended Call Transfer (Note that the other party needs to support Call Transfer.) If you want to transfer a call to another number after you have spoken to that person:
Enter the number and click the Dial button, wait for an answer, then press the Transfer button next to the Conference button. OR Do a hook-flash and dial the number, wait for an answer, then dial #4 (as stated on the Transfer button). Unattended Call Transfer (Note that the other party needs to support Call Transfer.) If you want to blind transfer a call to another number:
Enter the number and click the Transfer button next to the Dial button. OR Do a hook-flash and dial #90 (as stated on the Transfer button) followed by the number. Hook flash for everything With certain Telephony Key Styles you can also use the hook flash in the following situations:
Call waiting If you hear the call waiting beep during a call you can hook flash to switch between the two calls. Call transfer When you have received a call, do a hook flash to get dial tone, and dial the third party. Wait for answer then hook flash to transfer the call. 3-way Conference Place the first call, wait for an answer. Hook flash and dial the third party, wait for an answer. Hook flash to join both calls into a 3-way conference call. You can freely mix using Control Panel buttons, dial codes and hook flash in any combination.
(The hook flash key is marked R in some countries)
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SIP Support 6 SIP is a standardized Internet protocol for live person-to-person communication over the Internet. VoIP or IP Telephony is just one application where SIP is used. Other applications, such as SIP based high quality voice, video, presence, instant messaging and more is expected to be the next large usage of the Internet after email and web surfing!
However, SIP (and other similar protocols) does not traverse firewalls and NAT routers, unless the SIP protocol is specifically supported. Your ADSL Internet Gate unit has full support for SIP!
6.1 To allow SIP communication to and from clients on the LAN, the ADSL Internet Gate contains a full SIP proxy and SIP registrar that dynamically control the NAT and firewall in the ADSL Internet Gate. Thus, SIP clients on the LAN can communicate with other SIP clients over the Internet. With other NAT routers and firewalls, SIP communication may not be possible, or has to rely on unreliable and insecure methods like STUN to try to keep doors open in your firewall. Some of these methods for NAT/Firewall traversal also locks to only use SIP with a certain service provider. They do not allow you to use the SIP protocol generally. The SIP support in the ADSL Internet Gate allows for global and secure SIP communication and requires no configuration it just works! SIP Clients on the LAN just follow the SIP standard. Make sure that STUN and other NAT traversal methods are turned off in the SIP clients you use!
SIP Communication to and from Your LAN visible on each configuration web page. If the SIP Client Configuration For additional help please click on the question mark appearing help text is not sufficient then the Read more online links below it might explain further. 6.2 No special configuration of the ADSL Internet Gate is required for SIP clients on the LAN. In the SIP Client, make sure STUN and other NAT-traversal functions are turned off. Just configure the clients as if they were located on a global IP address and disregard that they are behind the NAT/firewall in the ADSL Internet Gate. If there is any outbound proxy setting available in the clients configuration you may set it to the local IP address of this unit (by default 192.168.0.1), though it is not necessary. SIP clients can register to any SIP servers on the Internet. (Registering to more than 5 accounts requires purchase of additional licenses.) You find guidelines how to configure various SIP clients and SIP phones by clicking Using SIP:
Telephony, Video, Messaging on the login page of the web interface. 6.3 Your ADSL Internet Gate can also act as a complete standalone SIP server. You can register both local (LAN) and remote (WAN) SIP clients to your own unit, enabling global SIP communication without using an external SIP server. Note that you can use the internal SIP Server at the same time as being SIP transparent and using a VoIP providers SIP services!
You configure your unit to act as a SIP server for your domain on the SIP Switch page, reachable from the main menu of the web interface. Using the Built-in SIP Server Enable Use as SIP server for domain(s) and enter the name of your domain! Then click Save. You need to own the domain name you wish to use and the domain name needs to be translated to the IP address of your unit by DNS. Having done this, you can use SIP addresses like john.brown@example.usesip.com for your SIP clients and communicate with everyone else in the open SIP world!
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Creating Your Own SIP Domain 6.4 If you do not already own a domain name, you can easily get one at a domain name registrar found on the web. Alternatively, you can directly select a sub domain of some predefined domain name at a DNS service provider like Tekea or dyndns.org. Tekea, found at www.tekea.com provides special SIP support, making it very easy to set up your own SIP domain. To make your SIP server accessible, your SIP domain name has to be made available in DNS, e.g. by your Internet service provider or by the mentioned DNS service providers. If you have a fixed IP address, the domain name can be handled by a regular DNS server, but if you have a dynamic IP address (allocated by your Internet service provider by DHCP - an address that may vary from time to time) you need to use dynamic DNS. You can directly get a dynamic DNS account from Tekea or dyndns.org, and should then use the dynamic DNS client in your ADSL Internet Gate to keep your DNS entry updated. From the main menu of your unit, select Network Configuration, then Dynamic DNS. After having created a dynamic DNS account at any of the listed Dynamic DNS providers, you fill in the fields on the Dynamic DNS page. Your ADSL Internet Gate will then update your dynamic DNS account, whenever your IP address changes. 6.5 The SIP Switch is an additional software for your ADSL Internet Gate, that integrates the usage of soft PC clients, SIP telephones and ordinary telephones, adds PBX functionality and gives a unique connectivity with the old telephone network via common VoIP service providers SIP accounts. You can learn more about the SIP Switch by clicking Using SIP: Telephony, Video, Messaging on the login page of the web interface. You purchase the SIP Switch software from the SIP Switch page of the ADSL Internet Gate. You can also evaluate the SIP Switch for free for 10 days. The links for purchase and evaluate are found beside the Dial Plan on the SIP Switch page. Key functions of the SIP Switch are:
Convenient dialling between SIP phones, soft SIP clients and ordinary analog telephones, using The SIP Switch URLs, E.164 numbers and internal extension numbers. Forwarding, forking in parallel and sequence. Incoming regular phone calls are directly forwarded to the right user. Flexible Dial Plan (Setup wizard and downloadable examples to ease setup). Flexible and extensive ENUM lookup. Internal extension numbers, dial 0 (or 9) for outside. Unlimited PSTN connectivity (in and out) through a simple VoIP provider account!
User accounts and Users control page. Direct mapping to users of incoming PSTN calls. Routing to Voice Mail servers requiring specifics in the request-URI. Restriction of incoming callers (Blacklist and/or Allow-list based on various criteria). Fallback functionality.
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7 Using the ADSL Internet Gate as an Analog Telephone Adapter on the LAN In some installations, the ADSL Internet Gate may not be used as the Router/Firewall, but instead as an Analog Telephone Adapter
(ATA-unit) connected to the LAN. It is then important that the WAN port of the ADSL Internet Gate is connected to LAN. Make sure that the address space used on your LAN is not the same as the address space used by the LAN Ethernet ports of the ATA-units. If that is the case, before connecting the ATA-unit to the LAN, you need to go to the Network configuration page of the ATA-units and change address used by their LAN Ethernet ports. Future firmware may add functionality to simplify the configuration as an ATA-unit and also add useful functionality. Please check the Network configuration page for such enhancements. It is recommended that an ADSL Internet Gate also is used as the firewall and router for the LAN. Thus, problems with firewalls and routers that do not handle SIP traversal are avoided. Requirements 8 In order to set up and use your ADSL Internet Gate you need:
A PC with an Ethernet port. A web browser such as the Microsoft Internet Explorer or the Netscape Navigator, version 4 or later, installed on the PC. An RJ45 broadband Internet connection, from a wall connector, ADSL or Cable modem.
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END USER SOFTWARE LICENSE AGREEMENT BY ENTERING INTO A BINDING AGREEMENT FOR THE PURCHASE, LEASE, HIRE OR OTHER USE OF SOFTWARE, WHETHER OR NOT EMBEDDED IN PURCHASED HARDWARE, ALL AS SPECIFIED IN SUCH AGREEMENT, AND WHERE THIS END USER SOFTWARE LICENSE AGREEMENT IS EITHER ATTACHED TO SUCH AGREEMENT OR TO ORDER CONFIRMATION OR SIMILAR DOCUMENT SENT TO YOU ON OR BEFORE DELIVERY, YOU HAVE AGREED TO THE TERMS OF THIS LICENSE AGREEMENT (NO LATER THAN) UPON ACCEPTING DELIVERY. 1. THE LICENSE INTERTEX Data AB, Rissneleden 45, 174 44 Sundbyberg, Sweden (LICENSER), authorizes you (the Licensee) to use the software programs (the Software) specified in the purchase/lease/hire or similar agreement (the Purchase Agreement) for the use of such Software, to which this License Agreement is appended or otherwise connected, and/or which is embedded in hardware equipment specified in the Purchase Agreement, and the Licensee accepts a non-exclusive, non-transferable License to "Use" (as hereinafter defined) the Software on or connected to a single computer system (the "System") for use by the maximum number of concurrent users and for the maximum number of concurrent sessions as specified in the Purchase Agreement, upon the terms and subject to the conditions contained herein. 2. USE OF THE SOFTWARE For the purposes of this License "Use" shall mean and include:
(i) utilization of the Software by copying, transmitting or loading the same into the temporary memory (RAM) or installing into the permanent memory (e.g. hard disk, CD ROM or other storage device) of the System for the processing of the System instructions or statements contained in such Software;
in the case of Software embedded in hardware equipment; by operating the hardware equipment;
(ii)
(iii) storing the whole or any part of the Software on the System or other storage unit or disk;
(iv) utilizing (but not copying) the instructional and/or operational manuals relating to the Software. For the purposes of this License "concurrent use" shall mean simultaneous use of the Software by the number of users of the Licensee specified in the Purchase Agreement PROVIDED however that Software installed on a file server for the sole purpose of distribution to other workstations or computers is not being Used for the purposes of ascertaining the number of concurrent users. 3. LICENSEE'S UNDERTAKINGS The Licensee may not perform any of the acts referred to in (i)-(iii) below except to the extent and only to the extent permitted by the applicable law to the Licensee as a lawful user of the Software and only then for the specific limited purpose stated in such applicable law or hereunder. Licensee may not
(i) copy the Software (other than for normal System operation) or otherwise reproduce the same provided that the Licensee may copy the Software for back-up purposes;
(ii) translate, adapt, vary or modify the Software;
(iii) disassemble, decompile or reverse engineer the Software or any other action attempting to discover or disclose the source code or the methods or concepts embodied in the source code
(iv) modify the software in any way so that copyrights, trademarks and other proprietary notices are removed or altered The Licensee further undertakes:
(v) not to provide or otherwise make available the Software in whole or in part (including where applicable, but not limited to program listings, object code and source program listings, object code and source code), in any form to any third party without prior written consent from LICENSER;
(vi) within 14 days after the date of termination or discontinuance of this License for whatever reason, to destroy the Software and all updates, upgrades or copies, in whole and in part, in any form including partial copies or modifications of the Software received from LICENSER or made in connection with this License, and all documentation relating thereto. 4. LIMITED WARRANTIES Limited warranties are granted to the Licensee by the reseller of LICENSER products from which the Licensee has purchased the Software, in accordance with a separate Warranty Statement attached to the Licensees purchase agreement or to order confirmation or included in the delivery.
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5. LIMITATION OF LIABILITY Without prejudice to the Licensees rights against the reseller according to a separate Warranty Statement as provided in Section 4, the Licensee hereby acknowledges that software in general is not error-free and agrees that the existence of such errors shall not constitute a breach of this License. THE SOFTWARE IS FURNISHED AS IS AND LICENSER DISCLAIMS, TO THE EXTENT PERMITTED BY THE APPLICABLE LAW, ALL WARRANTIES WITH RESPECT TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR ANY PARTICULAR PURPOSE. LICENSER shall not be liable for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with this License, the Software, its use or otherwise, except to the extent that such liability may not be lawfully excluded under the applicable law. Notwithstanding the generality of the preceding sentence, LICENSER expressly excludes liability for indirect, special, incidental or consequential loss or damage which may arise in respect of the Software, its use, the System or in respect of other equipment or property, or for loss of profit, business, revenue, goodwill or anticipated savings. In the event that any exclusion contained in this License shall be held to be invalid for any reason and LICENSER becomes liable for loss or damage that may lawfully be limited, such liability shall be limited to the License fee paid for the Software. LICENSER does not exclude liability for death or personal injury to the extent only that the same arises as a result of the negligence of LICENSER, its employees, agents or authorized representatives. 6. COPYRIGHT, PATENTS, TRADE MARKS AND OTHER INTELLECTUAL PROPERTY RIGHTS The Licensee acknowledges that any and all of the copyright, trademarks, trade names, patents and other intellectual property rights subsisting in or used in connection with the Software including all documentation and manuals relating thereto are and remain the sole property of LICENSER or other third party where this is specifically indicated. The Licensee shall not during or at any time after the expiry or termination of this License in any way question or dispute the ownership by LICENSER. 7. TERMINATION LICENSER may by notice in writing terminate this License if the Licensee is in breach of any term, condition or provision of this License or required by the applicable law and fails to remedy such breach (if capable of remedy) within 30 days of having received written notice from LICENSER specifying such breach. Termination, howsoever or whenever occasioned shall be subject to any rights and remedies LICENSER may have under this License or under the applicable law.
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DECLARATION OF CONFORMITY according to EN 45014 The manufacturer Intertex Data AB, Rissneleden 45, 174 44 Sundbyberg, Sweden, herewith declares the firewalls/ADSL modems in the IX78, Powerbit Safegate and SurfinBird series are in compliance with the essential requirements and other relevant provisions of the following EC directives:
1999/5/EC Radio & Telecommunications Terminal Equipment Directive (R&TTE) and that the following harmonised standards and/or technical specifications have been applied:
Electromagnetic Emission:
EN 61000-6-3:2001, EN 61000-6-3/A11:2004 EN 300 328
- for units with WLAN Electromagnetic Immunity:
EN 55024:1998, EN 55024/A1:2001 Radio Electromagnetic Compatibility
- for units with WLAN Safety:
- for units with WLAN Stockholm June 18, 2007 Karl Erik Sthl, President Intertex Data AB Customer Information for FCC Part 15 This device comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
EN 301 489-17 EN 60950-1:2001+A11:2004 EN50385:2002 1. 2. the devices may not cause harmful interference, and the devices must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment cause harmful interference to radio or television reception, which can be dermined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is Increase the separation between the equipment and receiver. connected. Consult the dealer or an experienced radio/TV technician for help. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user authority to operate the equipment. 1. To comply with FCC RF exposure compliant requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. 2. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. CAUTION:
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Customer Information as required by ACTA according to FCC Part 68 1. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the 2. ACTA. On bottom of this equipment is a label that contains, among other information, a product identifier of US:IXDL01BIX78. If requested, this number must be provided to the telephone company. If this equipment US: IXDL01BIX78 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary. 3. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modification to maintain uninterrupted service. If you experience trouble with this equipment, you should disconnect it from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. 4. 5. Please do not alternate or repair any parts of this device. 6. Connection to party line service is subject to state tariffs. Contact the state public utility 7. 8. commission, public service commission or corporation commission for information. If the telephone company requests information on what equipment is connected to their lines, inform them of:
a. The telephone number that this unit is connected to b. The ringer equivalence number REN=0.1 c. The USOC jack required is RJ11C/W d. The FCC Registration Number US: IXDL01BIX78 Item (b) and (d) are indicated on the label. The ringer equivalence number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring properly. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable alarm equipment, consult your telephone company or a qualified installer. Service Requirements In the event of equipment malfunction, all repairs should be performed by our Company or an authorized agent. It is the responsibility of users requiring service to report the need for service to our Company or to one of our authorized agents. Service can be facilitated through our office at: Intertex, 12 Federal Lane, Dennis, MA 02638, USA, Tel: (508) 385-6335 To preserve the environment, you should return the product to where you purchased it or directly to an accredited electronics recycling station. Intertex uses accredited companies and organisations for recycling and disposion of electronics, packing materials and emballage.
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This product is developed and manufactured by Intertex Data AB. Copyright 2007 Intertex Data AB All rights reserved. This manual and any associated artwork, software, and product designs are copyrighted with all rights reserved. Under the copyright laws this manual, artwork, software, and product designs may not be copied, in whole or part, without the written consent of Intertex. Under the law, copying includes translation to another language or format. Intertex Data AB Rissneleden 45 SE-174 44 Sundbyberg Sweden Phone: +46 8 6282828 Fax: +46 8 628 64 14 Intertex 12 Federal Dennis, Massachusetts 02638 United States Phone: (508) 385-6335 Fax: (208) 474-0956 www.intertexdata.com
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frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2007-07-17 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2007-07-17
|
||||
1 | Applicant's complete, legal business name |
Intertex Data AB
|
||||
1 | FCC Registration Number (FRN) |
0016519944
|
||||
1 | Physical Address |
Rissneleden 45
|
||||
1 |
Sundbyberg, SE-174 44
|
|||||
1 |
Sweden
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
H******@atcb.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
VCN
|
||||
1 | Equipment Product Code |
IX78
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
K******** E****** S******
|
||||
1 | Title |
President
|
||||
1 | Telephone Number |
+46 8******** Extension:
|
||||
1 | Fax Number |
+46 8********
|
||||
1 |
k******@intertex.se
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
Intertek Testing
|
||||
1 | Name |
K**** C********
|
||||
1 | Physical Address |
No. 11 Ko Tze Nan Chia Tung Li
|
||||
1 |
Hsinchu, 300
|
|||||
1 |
Taiwan
|
|||||
1 | Telephone Number |
886-3******** Extension:
|
||||
1 | Fax Number |
886-3********
|
||||
1 |
k******@intertek.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Modem with Router/Firewall and VOIP | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power Output listed is Conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Intertek Testing Services Taiwan Ltd.
|
||||
1 | Name |
A****** L********
|
||||
1 | Telephone Number |
886-3******** Extension:
|
||||
1 | Fax Number |
886-3********
|
||||
1 |
a******@intertek.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2412.00000000 | 2462.00000000 | 0.0910000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC