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Users Manual 2 | Users Manual | 1.02 MiB | June 29 2023 | |||
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1 2 3 4 | Operational Description | Operational Description | January 15 2020 | confidential | ||||
1 2 3 4 | Operational Description | Internal Photos | January 17 2020 | confidential | ||||
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1 2 3 4 | Users Manual | Users Manual | 1.09 MiB | July 28 2021 |
500W ERT® Module Pit
Installation Guide
Includes OpenWay Riva® and Gen™X Network
Information
xx
ITRON INSTALLATION GUIDE
xx
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Confidentiality Notice
Copyright © 2021 Itron, Inc. All rights reserved.
bound in writing.
Trademark Notice
Itron is a registered trademark of Itron, Inc.
Confidential Information of Itron®, Inc., provided under nondisclosure obligations. The information
contained herein is proprietary and confidential and is being provided subject to the condition that (i) it
be held in confidence except to the extent required otherwise by law and (ii) it will be used only for the
purposes described herein. Any third party that is given access to this information shall be similarly
All other product names and logos in this documentation are used for identification purposes only and
may be trademarks or registered trademarks of their respective companies.
For more information about Itron or Itron products, go to www.itron.com.
If you have questions or comments about a software or hardware product, contact Itron Technical
Support Services.
Contact
Email: support@itron.com
Itron Access: https://access.itron.com
language.
ItronDocumentation@itron.com
Telephone Itron Technical Support North America: 1-877-487-6602
For technical support contact information by region, go to www.itron.com and select your country and
For suggestions, questions, or other feedback concerning Itron product documentation, contact us at:
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Contents
500W ERT® Module Pit Installation Guide
Contents
New in This Document
1
Important Safety and Compliance Information
USA, FCC Part 15 Spectrum Compliance
USA, FCC Class B-Part 15
Modifications and Repairs
Canada, ISED Spectrum Compliance
RF Exposure (FCC/ISED)
Australia, ACMA Spectrum Compliance
New Zealand, RCM Spectrum Compliance
Lithium Battery Safety
Electromagnetic Compatibility
Electrostatic Discharge
Do Not Drop
2
About the 500W ERT Module
Itron Security Manager (ISM)
OpenWay® Riva
Gen™5
Description
Related Documents
Battery Life
Low Battery
Transmission Modes
Mobile Mode
Network Mode
Operating Modes
Firmware Functionality
OpenWay Riva
GenX
Events and Alarms
1
3
6
7
7
7
7
8
8
8
8
9
9
9
9
10
10
10
10
11
11
12
12
12
12
12
13
14
14
15
16
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Table of Contents
Mobile Mode
Network Mode
Warning
3
Installing the 500W ERT Pit Module
Pit Module Mounting Accessories
Pit Modules with Integral Connectors
Through-lid Installation
Required Tools and Hardware
Installing the Module in the Pit Lid
Rod Mount Installation
Required Tools and Hardware
Installing
Wall Mount Installation
Installing the Module to the Pit Wall
Leak Sensor (OLS) Installation
Through-the-lid Remote Antenna
Installing
Connecting
Start Up
Programming
Extending the Cable
Encoder-type Meter Register Connections
Pulser-type Register Connections
Verifying Operation
5
Using the Itron Cable Armor
Warning
Installing
Optional Remote 500W ERT Disconnect Valve Installation
Installing the 500W ERT Disconnect Valve
Optional Through-the-lid Remote Antenna Installation
Innovation, Science and Economic Development Canada (ISED) Conformity
4
Initializing, Connecting, and Programming the Pit Module
16
16
18
19
19
20
20
20
21
23
23
23
26
27
29
29
29
33
34
34
34
36
37
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37
38
38
40
41
42
42
42
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Table of Contents
Completing Gel-cap Connections Using the Itron Splice Kit
Connecting the Inline Connector
6
7
Required materials
A Troubleshooting
45
47
47
50
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New in This Document
Revision
Date
Description
REV 007
June 2021
■ Updated the table describing 500W ERT Module types and
compliance in Description on page 10
■ Updated the table in Required Tools and Hardware on page
20 to point to the table in Description on page 10
REV 006
May 2021
■ Added New Zealand, RCM Spectrum Compliance on page
8
REV 005
March 2021
■ Updated document to apply to modules on both GenX and OpenWay
Riva networks. The document previously known as
Gen™X 500W ERT Module Pit Installation Guide (815-0287-00) has
been merged with this one.
REV 004
February 2021
■ Updated Firmware Functionality on page 14 versions for
GSR 5.1 and 5.3 support
REV 003
January 2021
■ Switched the order of Installing the 500W ERT Pit Module
on page 18and Initializing, Connecting, and Programming
the Pit Module on page 37
■ Updated Firmware Functionality on page 14 to reflect
GSR 5.3 support
REV 002
February 2020
Added GSR 5.1 compatibility information to Firmware
Functionality on page 14
REV 001
January 2020
Added Australia, ACMA Spectrum Compliance on page 8.
REV 000
July 2019
First publication.
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1Important Safety and Compliance Information
This section provides important information for your safety and product compliance.
USA, FCC Part 15 Spectrum Compliance
This device complies with Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
Operation is subject to the following two conditions:
■ This device may not cause harmful interference.
■ This device must accept any interference that may cause undesirable operation.
This device must be installed to provide a separation distance of at least 20 centimeters (7.9
inches) from all persons to be compliant with regulatory RF exposure.
USA, FCC Class B-Part 15
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
■ Consult the dealer or an experienced radio or TV technician for help.
Modifications and Repairs
To ensure system performance, this device and antenna shall not be changed or modified
without the express approval of Itron. Per FCC/ISED rules, unapproved modifications or
operation beyond or in conflict with these instructions for use could void the user's authority to
operate the equipment.
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500W ERT Module Pit Installation Guide
1 Important Safety and Compliance Information
Warning! This unit cannot be modified and is not repairable. Attempts to modify or
repair this module will void the warranty.
Canada, ISED Spectrum Compliance
Compliance Statement Canada
Déclaration de Conformité
This device complies with Innovation, Science and
Economic Development Canada (ISED) license-
exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause
interference, (2) this device must accept any
interference, including interference that may cause
undesired operation of the device.
Under Innovation, Science and Economic
Development Canada (ISED) regulations, this radio
transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and
its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than
that necessary for successful communication.
Le présent appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes: (1) l'appareil ne doit pas produire
de brouillage, (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le
fonctionnement.
Conformément à la réglementation d'Industrie Canada,
le présent émetteur radio peut fonctionner avec une
antenne d'un type et d'un gain maximal (ou inférieur)
approuvé pour l'émetteur par Industrie Canada. Dans
le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il
faut choisir le type d'antenne et son gain de sorte que
la puissance isotrope rayonnée équivalente (p.i.r.e.) ne
dépasse pas l'intensité nécessaire à l'établissement
d'une communication satisfaisante.
RF Exposure (FCC/ISED)
This equipment complies with radiation exposure
limits set forth for an uncontrolled environment. This
equipment should be installed and operated with
minimum distance 20 cm between the radiator and
your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or
transmitter.
Cet équipement est conforme aux limites d'exposition
aux radiations dans un environnement non contrôlé.
Cet équipement do it être installé et utilisé à distance
minimum de 20 cm entre le radiateur et votre corps. Cet
émetteur ne doit pas être co-localisées ou opérant en
conjonction avec tout autre antenne ou transmetteur.
Australia, ACMA Spectrum Compliance
When this device is sold and shipped to Australia, it is configured and labeled accordingly to
be compliant with ACMA Standards for the Radio, EMC and RF Exposure. This includes
standard AS/NZS 4268 RF spectrum for frequency, power out, emissions, and so on.
New Zealand, RCM Spectrum Compliance
When this device is sold and shipped to New Zealand, it is configured and labeled accordingly
to be compliant with RCM Standards for the Radio, EMC and RF Exposure. This includes
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500W ERT Module Pit Installation Guide
1 Important Safety and Compliance Information
AS/NZS 4268 RF spectrum standard and RCM Radiocommunications Regulations (General
User Radio License for Short Range Devices) for frequency, power out, emissions, and so on.
Note: The Remote Antenna Kit (CFG-0900-003), 500W Remote Modules and 4-battery
Pit Modules, Leak Sensor (LDS-1601-001 and LDS-1601-002), OpenWay Riva Network
Mode, and legacy ChoiceConnect modes are not approved for New Zealand.
Lithium Battery Safety
Warning! Follow these procedures to avoid injury to yourself or others.
■ The lithium battery may cause a fire or chemical burn if it is not disposed of properly.
■ Do not recharge, disassemble, heat above 212°Fahrenheit (100°C Celsius), crush,
expose to water, or incinerate the lithium battery. Fire, explosion, and severe burn hazard.
■ The battery used in this device may present a risk of fire or chemical burn if mistreated.
■ Keep the lithium battery away from children.
Electromagnetic Compatibility
Warning! Use only approved accessories with this equipment. Unapproved
modifications or operation beyond or in conflict with these instructions for use may
void authorization by the authorities to operate the equipment.
Electrostatic Discharge
Warning! Internal circuit components can be sensitive to electrostatic discharge.
Before installation, discharge electrostatic buildup by touching a metal pipe or other
earth-grounded metal object prior to touching the meter body, register housing, or
Itron device.
Do Not Drop
Warning! While Itron modules are designed to withstand a drop, dropping the
module may damage the device and void the warranty.
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2About the 500W ERT Module
OpenWay® Riva
Gen™5
The OpenWay Riva 500W ERT modules are radio-frequency water modules (RF) featuring
IPv6 open standards. The modules are designed to be read under Itron’s multipurpose
OpenWay Riva Network Mode or by legacy ChoiceConnect handheld, mobile and fixed
network readers.
In OpenWay Riva Network Mode, the ERT modules offer firmware download, sub-hourly
interval data, and extended data storage. In Mobile Mode, the ERT modules operate
identically to the 100W+ ERT module and can be read by legacy ChoiceConnect handheld
readers, mobile collection, and Itron's new Mobile Radio network readers. The 500W ERT
module continues Itron's tradition of reliability, accuracy, and long battery life while supporting
the industry's standards for security.
Note: The OpenWay Riva 500W ERT Module was formally known as the OpenWay Riva
Water Module. The UI associated with this device may reflect the former name.
Itron Gen5 500W ERT modules are radio-frequency (RF) water modules that connect to the
Gen5 Network as a leaf on a continuously powered device (CPD). The modules choose one
CPD as a gateway to the Gen5 network. The CPD communication with the modules is based
on a Limited Listening Schedule (LLS). The CPD handles the modules' messages, forwarding
and transmitting the module's messages. The modules can communicate in 100S System
Mode to support a ready-to-secure installation when a third-party work order system is used.
The utility configures the module to switch to the Gen5 Network Mode.
The CPD device accepts up to 20 modules at a time. The modules choose the CPD
association. Associated parent CPDs can change over time. The Gen5 500W ERT modules
are not IP-addressable. The Gen5 network head-end addresses the ERT modules through
the CPD and maintains a list of CPDs and associated 500W ERT modules. The CPD forwards
messages addressed to the 500W ERT module. The modules continue Itron's tradition of
reliability, accuracy, and long battery life while supporting the industry's standards for security.
Description
The following table describes the ERT module's location compliance and part number.
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2 About the 500W ERT Module
Description
Location compliance
Itron part number
500W ERT Pit Module, 4 Battery, Register, Remote Antenna, and
Telemetry Ports
USA/Canada, Australia, Tonga
ERW-1601-001
500W ERT Pit Module, 4 Battery, Register, and Telemetry Ports
USA/Canada, Australia
ERW-1601-004
500W ERT Pit Module, 2 Battery, Register, Remote Antenna, and
Telemetry Ports
USA/Canada, Australia, New
Zealand
ERW-1601-005
Note: Remote Antenna is not approved for New Zealand.
500W ERT Pit Module, 2 Battery, Register, and Telemetry Port
USA/Canada, Australia, New
Zealand
ERW-1601-006
Note: The 500W ERT module works accurately with cable lengths up to 300 feet. Use an
Itron-approved extension cable.
Related Documents
■ 500W ERT® Module Installation Guide
■ 500W ERT® Module Ordering Guide
■ FC300 Getting Started Guide
■ Field Deployment Manager Mobile Application Guide
■ Gen™X 500W ERT Module Specification Sheet
■ Itron Mobile Radio Quick Reference Guide
■ Itron Mobile Radio User Guide
■ mlogonline™ Network Leak Monitoring System User Guide
■ OpenWay® Riva 500W ERT® Module Specification Sheet
■ OpenWay® Riva Collection Manager Device Interface Guide
■ OpenWay® Riva Leak Sensor Installation Guide
■ Water Meter and Telemetry Module Compatibility List
Itron Security Manager (ISM)
Users have the option of enabling enhanced security in 500W ERT pit modules. Itron Security
Manager (ISM) is a feature that ensures certain pit module commands are issued through
secure radio communications between the handheld computer, Mobile Collector, or Network.
There are two fundamental security processes used to ensure secured commands are
confidential and valid.
■ Authentication. Authentication is the process of confirming that an artifact is genuine or
valid. Authentication in the 500W ERT pit module is the process of verifying the request is
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500W ERT Module Pit Installation Guide
2 About the 500W ERT Module
from a valid source and in its original form.
■ Encryption. Encryption is the process of transforming information to make it unreadable
to anyone who does not have a valid security key. There are two types of encryption:
symmetric and asymmetric. Symmetric encryption uses a shared key to decrypt or encrypt
information. Asymmetric encryption uses a private key to encrypt and a public key to
decrypt. Data transmissions over the network are protected using AES-256 encryption.
Battery Life
Low Battery
T he 500W ERT pit module has an expected battery life of 20 years, dependent on use case.
500W ERT modules include a low battery indicator that helps utilities proactively plan and
manage field module replacements.
Note: Low battery functionality is based on the module's firmware version. For more
information, see Firmware Functionality on page 14.
Transmission Modes
Mobile Mode
The 500W ERT pit module is an IPv6 Wisun compliant device that operates in Mobile Mode or
Network Mode.
In Mobile Mode, the module transmits every ten seconds over multiple RF channels to report
on:
■ meter register value
■ cut cable or communication error events or alarm(s)
■ reverse flow (encoder version selected)
■ system leak status
■ low battery indicator
Network Mode
In Network Mode, the module reports four interrogation cycles daily. Each interrogation
collects six hours of interval and event data. Interval data is configurable from 1 minute to 1
hour (for example, 160 days of hourly data or 40 days of 15 minute data). Interval options are
5, 15, or 30 minutes.
In Gen5 Network Mode, the module supports 5, 15, 30, or 60-minute intervals. It provides
storage and reporting for up to 62 days of 15-minute interval data and associated event data,
or 8 months of hourly interval data.
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Note: Interval data functionality is dependent on the module's firmware version. For more
information, see Firmware Functionality on page 14.
The 500W ERT module also sends a local access beacon message every 60 seconds that
allows users to gather contingency readings locally when needed.
Caution: If you perform a Switch to Network Mode or Switch to Mobile Mode
operation, it results in a loss of interval data.
The 500W ERT module operates using the 902 to 928 MHz in the ISM band frequency band
and does not require an FCC/ISED license.
Operating Modes
The pit module has the following operating modes.
1. Factory Mode
– Pit modules ship from the factory in Factory Mode.
– The pit module's transmitter is off.
– The pit module's receiver listens for a programming command.
– The pit modules attempt to read the register every hour.
– Last Good Read and Extended event or alarm flags may be set when a register is not
– If the pit module reads a connected register, the pit module automatically switches to
connected.
Run Mode.
2. Audit Mode
– Audit mode reduces the normal read latency time associated with standard modes of
operation and is often used after initial installation.
– This mode is useful in network installations where the normal bubble rate is very slow.
– Audit Mode remains active for 30 days and then reverts to the initial programmed
mode.
3. Run Mode
– Audit Mode is intended to be used once.
– Pit module normal operation mode.
– The 500W ERT Pit Module transmitted message is dependent on its factory settings or
setting programmed with FDM for standard consumption messages (SCM+). For
SCM+ (Mobile), the pit module default bubble-up rate is 10 seconds.
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2 About the 500W ERT Module
4. Meter manufacturer Quiet Mode
– Meter manufacturers can configure the pit module for Quiet Mode after initializing and
direct mounting the pit module in the factory.
– The pit module awakens from Quiet Mode and enters run mode in one of two ways:
1. The pit module detects consumption at the top of the hour (last hourly interval >1 or
2. The pit module receives a two-way command (for example, a Read ERT using
<-1).
FDM software).
Firmware Functionality
OpenWay Riva
This section lists the 500W ERT module firmware information and lists functionality by
version.
Firmware part
number
Global
software
release
version (GSR)
FDM Check
Endpoint
firmware
version
Over-the-air
firmware part
number
FMW-1601-004
4.1
1.3.7
Firmware functionality
FMW-1602-006
4.5
2.1.10.0
DFW-1602-006
FMW-1602-012
4.5
2.2.6.0
DFW-1602-012
FMW-1604-006
5.0
4.3.15.0
DFW-1604-006
■ Network topology
■ IPv6 addressable
■ 60 minute interval data
■ Mobile Mode
■ Firmware download
■ GSR 4.1 functionality
■ 5, 10, 15, 30 minute
interval data
■ Extended meter alarms
■ Low battery alarm
■ Restricted water flow state
■ 4.1 GSR compatibility
■ 4.5 2.1.10.0 compatibility
■ Bug fix to Leak Sensor
compatibility
■ Intelis Water meter
encoder support
■ 1 Minute sub hourly
support (Network Mode
only)
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2 About the 500W ERT Module
Firmware part
number
Global
software
release
version (GSR)
FDM Check
Endpoint
firmware
version
Over-the-air
firmware part
number
Firmware functionality
■ Ability to separate FWDL
from Comm FW vs.
Metrology FW
■ Remote Auditing of 500W
in Network mode
■ Extended Fan
Connectivity Mode
(GeoMode)
■ Increased data rate
■ Network authentication
optimization
■ FWDL enhancements
FMW-1607-001
5.1
DFW-1607-001
■ 5.0 GSR compatibility
Register
Firmware: 7.8.7.0
Encoder Image:
3.1.9.0
Register
Firmware: 8.8.4.0
Encoder Image:
3.1.9.0
FMW-1608-001
5.3
DFW-1608-001
■ GSR 5.1 compatibility
GenX
Table 1 GenX firmware details
Part number
Global
software
release
(GSR)
version
This section lists the GenX 500W ERT module firmware information and lists functionality by
version.
Note: Each new version contains the features associated with the previous GSR.
FDM Check
Endpoint firmware
version
Over-the-Air
firmware part
number
Firmware functionality
FMW-1606-001
2.0
6.6.0.0
DFW-1606-001
■ Firmware download
■ 100S Mobile Modes
■ 1, 5, 15, 30, 60-minute interval data
■ Extended Meter Alarms
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Events and Alarms
Mobile Mode
Extended Alarm Flag
This is retrievable with two-way communication.
Register Error Flag
■ The Register Error flag sets if the Register Error Detected flag is active for 24 hours.
■ The Register Error Flag remains active for 40 days in Mobile Mode.
Register Error Detected
■ Register Error Detected indicates that the remote 500W ERT module is not
communicating with the register/meter. The event or alarm flag automatically clears after
the 500W ERT module receives a successful read from the register.
Note: The Register Error Detected flag may be an indicator of a damaged register.
Low Battery Warning
■ The remote modules include a battery life estimator. The estimator is based on the
number of data packets sent at the various power levels and the age (self-discharge) of
the 500W ERT module . The low battery warning allows the utility to easily identify which
water modules are nearing end-of-life in a mixed population and gives the utility the
opportunity to schedule replacement.
Note: The low battery warning is a single flag that is set when the battery has less than
10% remaining capacity, which typically corresponds to 2 years of battery life remaining.
Battery life is evaluated daily at midnight.
Network Mode
Note: 500W ERT module events and alarms are dependent on the module's firmware
version. For more information, see Firmware Functionality on page 14.
The 500W ERT module reports the tampers available in Mobile Mode as well as extended
meter alarms available from new solid-state and electronic meters connected to the 500W
ERT module . The extended alarms include:
Extended meter alarms are only available when a 500W is in Network Mode.
■ Empty pipe
■ Temperature
■ High flow
■ Meter low battery
■ Meter tampering
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■ Reverse flow
■ Zero consumption
For more information about the extended alarms, see the OpenWay® Collection Manager
Device Interface Guide.
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3Installing the 500W ERT Pit Module
Install the pit module using one of the following methods. (For mounting option accessories,
see Pit Module Mounting Accessories on page 19.)
Pit module mounting options
Through-lid
Rod mount*
Wall mount*
The pit module mounts in lids with hole sizes from
1-3/4 inches to 2-inches. Installation requires the
Pit mount kit.
The pit module mounts on a 1/2-inch outside
diameter rod. Installation requires the rod mount
adapter.
The pit module mounts to a wall or other vertical
surface. Installation requires the rod mount
adapter.
* Rod and wall mount installations require the Itron through-the-lid remote antenna.
Important! The 500W ERT pit module is shipped with a protective cover over the
connectors. The protective cover must be fully engaged over the connectors until
the module is installed to protect the module's connectors from damage.
For 500W ERT pit boxes, the type of installation method is based on the location of the meter
in the pit box and the lid material. Itron recommends mounting the pit module in pit boxes with
in plastic lids (or other composite materials) for optimum network performance. Metal lids
require a through-lid remote antenna and rod or wall mount accessory for optimal pit module
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radio performance. The pit modules are temperature rated from -20° C to +60° C. Do not
install the pit module in locations that may exceed the temperature rating.
Warning
While Itron modules are designed to withstand a drop, dropping the module may damage the
device and void the warranty.
Pit module positioning other than upright will negatively affect radio performance.
Internal circuit card components are sensitive to electrostatic discharge. Be careful not to
touch any part of the meter body, register housing, or 500W ERT module prior to discharging
any static buildup on your person. To discharge yourself, touch a grounded metal object such
as the metal water pipe or an earth-grounded metal structure.
Pit Module Mounting Accessories
Accessory
Remote antenna kit (required for rod and wall mount
installations)
Part number
CFG-0900-003
500W ERT module rod mount adapter
CFG-1601-002
Fiberglass mounting rod. (Minimum order quantity is 100.)
12"
18"
36"
OEM-1006-001
OEM-1006-002
OEM-1006-003
500W ERT module pit lid mounting kit
CFG-1601-001
Cable armor (seeUsing the Itron Cable Armor on page 42for field retrofit installation instructions)
5 foot cable thin-insulation (with protective cap and
cable armor)
CFG-0151-006SS
5 foot cable thick-insulation (with protective cap and
cable armor)
CFG-0151-010SS
5 foot cable armor for field retrofit
FAB-1302-001
Pit module universal environmental cap
MSC-0019-011
Itron security seal
MSC-0018-001
Caution: Shield unconnected pit module connectors on field installed modules with
protective environmental caps. Do not leave an exposed connector in the field.
Environmental caps employ multiple seals to increase connector life.
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Pit Modules with Integral Connectors
Prior to connecting inline connectors to the pit module connectors, remove the environmental
cap. If pit modules with integral connectors and the registers are not installed at the same
time, secure the protective environmental connector cap on the pit module connector using an
Itron security seal (Itron part number MSC-0018-001). Cable ties are not shipped with the pit
module, but can be ordered from Itron. Use the protective cap (on the pit module side) in the
field for up to one year.
Warning! If a three-port pit module is installed but the telemetry device is not
attached, the environmental cap (MSC-0019-0011) must remain in place on the
blue connector (telemetry) to protect the connector from damage.
Through-lid Installation
This section provides instructions to mount the pit module in a plastic or composite pit lid of ½"
to 2-1/2" thickness with a drilled, round 1-3/4-inch, 1-7/8-inch, or 2-inch hole.
Required Tools and Hardware
This mounting method requires the pit lid mounting hardware (CFG-1601-001).
Note: Pit lid mounting is not intended for applications involving vehicular traffic. Use the
remote antenna kit in incidental traffic areas (such as residential environments).
This section provides the instructions to install the pit module in a pit lid with a hole using the
pit lid mounting bracket. Verify that you have the following items to complete the installation.
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1
2
3
4
Pit lid with a pre-drilled hole
Through-the-lid retainer clip
Retainer clip collar
500W ERT pit module
User-supplied
CFG-1601-001
See Description on page 10.
Installing the Module in the Pit Lid
1.
Insert the retainer clip into the pit lid hole with the convex surface on the top of the pit lid.
2. From the bottom side of the lid, screw on the threaded retainer clip collar until the beveled
top rests against the pit lid.
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Note: Ensure that the beveled edge of the clip collar is toward the top of the pit lid.
3. Align and insert the retainer clip tab (1) into the retainer clip receptacle (2) on the pit
module housing.
Verify that the clip locks into place and the retainer clip collar is hand-tightened against the pit
lid.
Caution: Carefully align the pit module through lid assembly. If the assembly is
improperly aligned, the pit lid may not close.
Pit lid mounting installation is complete.
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Rod Mount Installation
Important! Rod mount installation requires the remote antenna and rod mount
adapter. For more information, see Pit Module Mounting Accessories on page 19.
500W ERT Pit Modules can mount below the pit lid on a customer-supplied 1/2-inch diameter
rod. A mounting rod is available from Itron. For more information, see Pit Module Mounting
Accessories on page 19 or visit https://access.itron.com and reference the Water Products
Ordering Guide (PUB-0063-001).
Warning
■ The rod installation area must be free from other pipes, wires, or facilities that may be
damaged by driving a rod into the ground.
■ You must follow local codes when using the rod mount installation method.
■ Failure to use a 1/2-inch rod and follow instructions may result in an unreliable installation.
■ Pit module positioning other than upright will negatively affect radio performance.
■ 1/2-inch outside diameter rod (you may use either a square or round rod)*
Required Tools and Hardware
■ Hammer
■ Tape measure
■ Rod-driving tool (optional)
■ Rod cutting tool
Installing
*For mounting rods available from Itron, see Pit Module Mounting Accessories on page 19 or
the 500W ERT Module Ordering Guide.
1. Remove the pit lid. Inspect the area to make sure there are no buried cables, pipes, or
other obstructions.
2. Measure the pit box depth from the top of the lip (where the lid will rest) to the bottom of the
pit. Be sure to measure the depth at the point where you will drive the rod into the ground.
3. Add 12 inches to the pit box depth measurement taken in step 2. The resulting total
represents the minimum length of rod needed. Soil types and moisture conditions may
require longer rod lengths to ensure that the pit module is well supported and remains
vertical.
4. Without touching the meter body or adjacent pipes, position the rod as close to the center
of the pit as possible. Drive the rod into the ground. Ensure that the rod remains vertical.
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Note: The rod shown has an end cap to protect the rod while driving it into the ground.
5. Drive the rod into the ground so the top of the rod is approximately 3-1/2 inches below the
bottom of the pit lid.
– If you cannot drive the rod in enough to equal the necessary spacing, cut the
remaining rod length to the proper height using an abrasive cut-off tool.
Caution: Cutting fiberglass creates dust particles. Practice proper safety
precautions when using cut-off tools to prevent exposure to fiberglass dust
particles.
– If the rod is the correct depth but remains loose in the soil, replace the rod with a longer
version.
6. The top of the rod must be 3-1/2 inches below the bottom of the lid. Place the module on
the rod. Completely insert the rod into the pit module's rod mount hole. Do not force the pit
module onto the rod. If the pit module does not slide freely on the rod, remove the pit
module and examine the pit module rod hole and rod for burrs or obstructions.
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7. You may secure the pit module to the rod with a self-drilling screw through the hole in the
top of the pit module's rod mount cavity.
8. Connect the register (black connector, 1), optional remote antenna (red connector, 2) and
optional telemetry device (blue connector, 3) into the appropriate connection.
9. Turn the connector locking ring to secure the connection.
Caution: Turn only the locking ring. Turning the entire connector could damage
the connector pins.
10.
Installation is complete when the pit module is perpendicular to the underside of the lid.
The pit module must not contact the pit structure or lid.
Caution: Verify that the pit lid does not touch the pit module when the lid is
replaced. There must be a 1 to 2-inch space between the top of the pit module
and the bottom of the pit lid. If the pit module is installed too high or too low, or is
touching any of the surrounding surfaces, adjust the installation as necessary.
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Wall Mount Installation
Important! Wall mount installation in a pit requires the mounting adapter from the
remote antenna kit. For more information, see Pit Module Mounting Accessories on
page 19.
Select a flat vertical mounting surface. Install the pit module in an upright position. Locate the
pit module as high as possible in a 500W ERT pit box. Maintain a distance of one to two
inches from the bottom of the pit box lid.
Caution
Observe the following guidelines for mounting the pit module using the wall mount procedure:
■ ERT module positioning other than upright will negatively affect radio performance.
■ Use inline connectors to connect the 500W ERT module to the register or meter. If a splice
is required to connect the register or meter, you must use the Itron splice kit (OEM-0034-
002).
The pit module works accurately with Itron-approved cable type and lengths up to 300 feet.
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Installing the Module to the Pit Wall
1. Select a vertical, flat surface in the pit box.
2.
Insert the rod/wall mounting bracket tab (1) into the module tab receptacle (2).
3. Position the pit module vertically so the top of the pit module is between 1 and 2 inches
below the bottom of the lid.
4. Mark the location of the top mounting hole.
5. Drill a pilot hole in the pit box wall. Follow the screw manufacturer's recommendation for
the pilot hole size.
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6. For concrete-type pit boxes, it may be necessary to use a screw anchor. Choose an
anchor appropriate for a #10 pan head screw.
Caution: Do not over-tighten the mounting screws. Over-tightening the
mounting screws may break the pit module mounting tabs.
7. Start a screw into the pilot hole. Using the top hole of the pit module, set the pit module
over the screw head and slide it down so the screw is now at the top of the notch. Carefully
tighten the screw until snug. Over-tightening the mounting screw could damage the pit
module housing.
Note: If the mounting location requires a screw anchor, mark the location of the bottom
anchor and remove the pit module. Drill the required mounting hole, insert the anchor,
and re-attach the pit module.
8. Holding the pit module in the upright position, drill the second pilot hole. Use the bottom
mounting hole as a template.
Caution: Any pit module position other than upright will negatively affect radio
performance.
9. Screw the bottom screw into the pilot hole until snug. Do not over-tighten the mounting
screw.
Wall mounting the pit module is complete.
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Leak Sensor (OLS) Installation
Installation of the OLS with a pit 500W ERT module requires the OLS with an inline connector
(Itron part number LDS-1601-001). The OLS connects to the telemetry connector on the pit
module. For pit module installation instructions, see the installation guide for your 500W ERT
module.
If the OLS 5 foot cable is not long enough to reach the 500W ERT pit module, an extension
cable is available from Itron (CFG-0151-404). The maximum cable length between the Leak
Sensor and the 500W ERT pit module is 30 feet.
Caution: If the pit module is installed to enable communications for the OLS but a
register is not connected, replace the register connector's cap (2) with the
environmental cap removed from the blue telemetry connector (1) to protect the
register connector.
Optional Remote 500W ERT Disconnect Valve Installation
This section describes installation of a remote 500W ERT disconnect valve in a 500W ERT
system. The 500W ERT module supports the following valve states:
■ Connected. The water flow is open and flowing at 100% configured capacity.
■ Disconnected. The water flow is shut off with no water flowing. The remote water
disconnect valve provides the ability to remotely open (reconnect) the valve.
■ Restricted. The water is restricted and flowing at the configured installation flow.
The pit module automatically detects the presence of connected water disconnect devices
within 22.5 minutes and begins reading disconnect valve data. To immediately detect the
water disconnect valve and begin reading data, perform a Check ERT with a handheld
computer running FDM software.
The disconnect valve is used in conjunction with both indoor (basement) and outdoor
(mounting on the exterior of the house) pit module installations. Water disconnect devices are
mounted on a water service pipe or meter insetter (meter horn) and connect to the center
telemetry connector (blue) on the pit module. For more information, see Pit Module Mounting
Accessories on page 19.
Note: Remote water disconnect operation requires a pit module with enhanced security
enabled.
Installing the 500W ERT Disconnect Valve
The 500W ERT disconnect valve ships from the supplier with the Itron cable installed. See the
manufacturer's installation instructions for the procedure to mount the disconnect valve in the
pipe close to the pit module.
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Caution: Remote disconnect valves must connect to the telemetry (blue port) of the
module.
1. Remove the protective plastic cover from the module's connector ports.
2. Remove the environmental cap from the pit module's telemetry connector (blue).
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3. Verify that the connectors are clean and dry.
1. Black register connection
2. Red optional antenna connection
3. Blue telemetry device connection
4. Align the disconnect valve connector with the pit module's blue telemetry connector.
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5. Push the valve connector into the pit module's connector.
6. Rotate the connector locking ring until the security holes align.
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Caution: Do not force the connector ends together. While you hold the
disconnect valve's connector, engage the pit module's connector by rotating the
locking ring until both connectors are securely connected. Twist only the
connector locking ring, not the body of the connector. Twisting the connector
body could damage the pit module and disconnect valve's connector pins.
Install an Itron security seal through the aligned security holes.
Optional Through-the-lid Remote Antenna Installation
Important! The remote antenna and rod mount adapter are required for all rod and
wall mount installations. For more information, see Pit Module Mounting
Accessories on page 19.
This section provides antenna mounting and connection instructions for modules installed
through a pit lid. This device has been designed and approved per FCC and ISED rules, to
operate with the antennas listed below. Antennas not included in this list are strictly prohibited
for use with this device. The required antenna impedance is 50 ohms. To reduce potential
radio interference to other users, the antenna type and its gain should be chosen so that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful
communication. The optional 900 MHz remote mount antenna provides increased RF range
coverage for the listed mobile applications where the meters are located deep in pit boxes.
Specifications
Part number
Gain
Horizontal beamwidth
Impedance
Termination
CFG-0900-003
2 dBi
Omni-directional
50 ohms
Proprietary
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Innovation, Science and Economic Development Canada (ISED)
Conformity
The radio transmitter (IC:864D-RIVAWA) has
been approved by Innovation, Science and
Economic Development Canada (ISED) to
operate with the antenna types listed above with
the maximum permissible gain and required
antenna impedance for each antenna type
indicated. Antenna types not included in this list,
having a gain greater than the maximum gain
indicated for that type, are strictly prohibited for
use with this device.
Le présent émetteur radio (IC: 864D-RIVAWA) a
été approuvé par Industrie Canada pour
fonctionner avec les types d'antenne énumérés
ci-dessous et ayant un gain admissible maximal
et l'impédance requise pour chaque type
d'antenne. Les types d'antenne non inclus dans
cette liste, ou dont le gain est supérieur au gain
maximal indiqué, sont strictement interdits pour
l'exploitation de l'émetteur.
Through-the-lid Remote Antenna
Metal lids on 500W ERT pit boxes require a through-lid solution for optimal pit module radio
performance. The remote antenna is designed to fit in a pit lid hole with a diameter of 3/4-inch
and lid thicknesses from 1/4-inch to 1-3/4-inch.
Caution: Remove cable or twist ties from the antenna cable to prevent damage to
the pit module or antenna.
Installing
1. Thread the remote antenna connector and cable through the pit lid hole. Verify that the
antenna's convex surface is on the top of the pit lid. (These instructions show a simulated
pit lid material.)
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2.
Insert the antenna connector through the rectangular opening in the threaded collar.
3. Turn the threaded collar until it is tight against bottom of the pit lid.
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Connecting
1. Align the connector pins with the middle red connector on the pit module.
2. Push in the antenna connector to complete the connection.
3. To mount the pit module, seeInstalling the 500W ERT Pit Module on page 18.
Remote antenna installation is complete.
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4Initializing, Connecting, and Programming the
Pit Module
This chapter provides the instructions to program and connect the pit module.
Requirements are based on the network system mode. The pit module's auto-sensing
technology eliminates the need to program the module at the time of installation for most
popular registers by automatically detecting the connected register type.
Start Up
When started, the pit module automatically:
■ Detects the connected register type at the top of the hour, exits Factory Mode, and enters
Run Mode.
■ Detects an Itron Leak Sensor (OLS).
The 500W ERT pit module programming is required to:
■ Change the operation mode
■ Enter a utility ID or lock type.
■ To enter an E-Coder 8-digit driver.
■ Commission security
Itron strongly recommends performing a Check ERT with a handheld computer running FDM
to verify that the pit module is operating correctly after installation. Performing a Check ERT
will:
■ Initiate an immediate register read.
■ Verify communication with the OLS or remote shut-off valve.
■ Check for event or alarm flags.
Programming
Programming the pit module requires one of the following handheld computers running Field
Deployment Manager (FDM) or FDM Tools version 4.0 or later.
■ FC300SR handheld computer
■ Itron Mobile Radio (IMR) connected to a user-supplied computer or Bluetooth device
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For normal activation, connect the pit module to the water meter register. The 500W ERT
module polls for a register every hour. The pit module automatically activates after it detects
the register.
Caution: Do not program configuration changes to the 500W ERT module until it is
connected to the water meter register.
■ The FC300SR or Itron Mobile Radio are the only devices that support programming for the
500W ERT module.
■ Keep a minimum of 12 inches between the pit 500W ERT module and programming
device while programming configuration changes are completed.
■ Do not place the programming device antenna directly on the pit module.
Extending the Cable
Order the 25-foot inline connector extension cable assembly (CFG-0151-404) to extend the
cable of the pit module.
Encoder-type Meter Register Connections
Pit module connections are made by the meter manufacturer for encoder-type registers. This
information describes those connections.
Caution: Itron recommends pit module connections be completed using the inline
connector. In rare instances, if a spliced connection is made, the Itron splice kit must
be used (Itron part number OEM-0034-002). For more information, see Completing
Gel-cap Connections Using the Itron Splice Kit on page 47.
Pit module wire color
Red (data)
Black (power/clock)
White (ground)
Register manufacturer
Register screw terminal
Green
Red
Black
Badger
ADE
E Series
HR E LCD
HR E Mechanical
Badger M5000 Mag Meter
Green Terminal: Out 4+
Red Terminal: Input +
Black Terminal: Input - and Out 4-
Diehl Hydrus
Elster AMCO
Green
Red
Red
Green
Black
Black
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Pit module wire color
Red (data)
Black (power/clock)
White (ground)
Register manufacturer
Register screw terminal
McCrometer
Data port/green
Clock/red
Gnd port/black
Elster AMCO
Green
Red
Black
InVision
Scancoder
AquaMaster
AquaMaster III
SM 700 (Severn Trent)
Q200 (Sensus Protocol)
evoQ4 (Sensus Protocol)
Elster AMCO evoQ4 Mag
Red
Itron (Actaris) Cyble Coder
Green
Kamstrup flowIQ2100
MasterMeter
AccuLinx
Octave
Metron Farnier OER
Mueller (Hersey)
Translator
SSR
Sensus
ECR
ICE
iPERL
SRII
OMNI
Neptune
ProRead
E-Coder
ARB-V
ProRead AutoDetect
White
Red
Red
Red
Red
Red
Red
Black
Black
Black
Black
Black
Black
Black
Green
Green
Green
Green
Green
Red
Black
Green
Performance ETR
Green
Red
Black
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Pit module wire color
Red (data)
Black (power/clock)
White (ground)
Register manufacturer
Register screw terminal
Green
92
Red
91
Black
93
RG3 Tomahawk
Siemens
Mag Meter
Mag8000CT-7ME6820
Mag8000-7ME6810
Zenner (Hendey) ETR
Green
Red
Black
Pulser-type Register Connections
Pit module connections are made by the meter manufacturer for pulser-type registers. This
information describes those connections.
Caution: Itron recommends pit module connections be completed using the inline
connector. In rare instances, if a spliced connection is made, the Itron splice kit must
be used (Itron part number OEM-0034-002). For more information, see Completing
Gel-cap Connections Using the Itron Splice Kit on page 47
Module wire color
Black
White
Register manufacturer
Register screw color designator
Red
Red
Red
Black
Black
Either wire
Badger RTR (3-wire)
Badger RTR (2-wire)
Elster Digital
Elster V100T
■ Itron (Actaris)
■ Flostar (2-wire)
■ Cyble Sensor
Badger M5000 Mag Meter
Red terminal: Out 1+
Black terminal: Out 1-
White terminal: Out 1+
Cadillac Meter CMAG/EMAG
Magnetic Flow
DO1/DO2
Black
Black
COM
Green
Red
Green
No connection
DO1/DO2
Red
Blue
Remaining wire must be connected to both ERT module
wires
Krohne IFC
Term B
Term H
Term B
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Module wire color
Red
Black
White
Register manufacturer
Register screw color designator
RG3 Tomahawk
Sensus PMM
Green
Red
Black
Black
Green
Bare
Verifying Operation
Use one of the following handheld computers to verify consumption:
■ FC300SR handheld computer
■ Itron Mobile Radio connected to a user-supplied computer or Bluetooth device
Caution: Verifying the 500W ERT pit module operation requires an FC300SR
handheld computer or Itron Mobile Radio running FDM v4.0 or higher. Legacy
Itron handheld programming devices cannot read the pit modules.
■ Each handheld radio requires special setup and configuration parameters to successfully
read and program the pit module. Refer to the respective meter reading application for
specific instructions.
■ When comparing the actual register value to that reported by the pit module, please keep
in mind the 500W ERT module's consumption value is updated once an hour when it is in
Run Mode.
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5Using the Itron Cable Armor
This section describes the procedure for installing Itron cable armor in a field installation. The
Itron cable armor provides a layer or protection for the module's cable jacket. Itron cable armor
is available in five-foot sections.
Warning
Use caution when you are installing the cable armor.
■ Itron cable armor is stainless steel and may have sharp edges.
■ If you remove the inline connector from the pit module to install the cable armor, you must
use an Itron handheld to reprogram the pit module using FDM Endpoint Tools.
■ Perform a Check Endpoint function (with FDM Endpoint Tools) after you reprogram the
pit module to verify communication with the meter register.
Installing
1. Remove the pit module from the pit.
Note: If it is possible in your field installation, keep the pit module connected to the
register.
2. Cut a two to three inch strip of electrical tape.
3. Wrap the entire piece of electrical tape around the pit module cable near the inline
connector.
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4. Beginning over the installed electrical tape, twist the Itron cable armor onto the pit module
cable using a right-handed twist.
Important! You must twist—not wrap—the cable armor onto the pit module
cable. Wrapping the cable armor can cause the stainless steel jacket to warp.
You must begin twisting the cable armor over portion of the cable protected by
the electrical tape. If you do not begin to twist the cable armor over the protected
portion of the pit module cable, a cut cable could cause an pit module/register
communication failure.
5. Continue to twist the cable armor onto the pit module cable until the cable armor covers
the entire cable.
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6. Remove any leftover materials from the customer premises. Discard or recycle leftover
materials.
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6Connecting the Inline Connector
Note: If an inline connector is not used or the pit module is already connected to the water
meter or register, skip this step.
1. Remove the protective environmental cap from the module connector.
Caution: Verify that the connector ends are clean and dry before assembly.
2.
If any of the following conditions occur, do not install the modules.
– Any of the three pins are damaged or missing.
3. Remove the protective cap from the register or accessory connector.
4. Connect the register cable to the pit module connector.
– The O-ring is missing.
– The cable is cut or nicked.
– Align the connectors.
– Push until snug.
– Twist the register cable's black coupling nut to align the two tabs.
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6 Connecting the Inline Connector
5.
Install the security seal as shown. Push it until it snaps into place.
For future meter or pit module servicing, break the security seal by pulling the seal apart.
The original protective connector caps can be reused if kept clean and dry. Install a new
security seal after servicing either device. To order replacement security seals, see the
Water Products Ordering Guide (PUB-0063-001). Environmental caps employ multiple
seals to protect the connector from the environment. Environmental cap design allows
utilities to install the pit module and, at a future date, install a OLS or optional remote
antenna
Caution: Shield connectors with protective environmental caps (for more
information, see Pit Module Mounting Accessories on page 19). Do not leave an
exposed connector in the field.
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7Completing Gel-cap Connections Using the
Itron Splice Kit
Caution: 500W ERT module wire terminations must be properly sealed with a non-
conductive gel material to prevent water intrusion.
Required materials
■ E-9R 3M® gel connector crimping tool (or other 3M approved crimping tool)
■ Itron splice kit (part number OEM-0034-002)
1. Push two wires as far as possible into the connector.
Caution: Do not strip insulation from the ends of the wires before inserting them
into the connector.
2. Carefully place the connector and wires into the jaws of the crimping tool. Make sure the
wires remain fully inserted in the gel-cap connector.
3. Crimp the connector by squeezing the handles until the connector cap is fully seated.
Continue to apply pressure for three seconds.
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7 Completing Gel-cap Connections Using the Itron Splice Kit
4. A connector is crimped properly when the top of the movable yellow center (1) is flush with
the top of the connector body (2).
Warning! Crimping the connector forces some sealant out of connector. The
sealant protects the inside of the connector against insects, moisture, and other
contaminants. The sealant may cause minor eye and skin irritation. Avoid eye
contact. Avoid prolonged or repeated skin contact. Contact Itron Support for
Safety Data Sheets (SDS).
5. After the 500W ERT module to register or meter wire connections are completed, arrange
the connectors in a single file.
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7 Completing Gel-cap Connections Using the Itron Splice Kit
6.
Insert the connectors and wires into the splice tube until the connectors and wires are
completely immersed in the non-conductive gel material.
7. Separate the cable wires to the sides and close the splice tube cover.
8. Remove any leftover materials from the customer premises.
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ATroubleshooting
This information is provided to help you troubleshoot issues related to 500W ERT pit modules.
The following table describes possible issues and provides suggested actions to resolve the
issue.
Issue
Action
Cannot program the pit module.
Cannot read the pit module.
The pit module is reporting an invalid read.
Marginal readability due to 500W ERT pit
module location (for example, a pit module
deep inside a pit).
The handheld programmer is locked up and
button presses produce no response.
Check the programming device and software
version. Program pit module using the FC300
handheld computer running Field Deployment
Manager (FDM) software v4.0 or higher.
A pit module that is not programmed will not
transmit an SCM+ message. Reprogram the pit
module and perform a reread. If a pit module is not
initially programmed, it will not bubble-up and
listen for an SCM+ message.
A pit module that has set the Register Error flag will
cause an Invalid Read to display in the FDM
Consumption field.
Consider reprogramming the pit module for Hard-
to-read (H2R) mode or using the remote antenna.
Programming the pit module for hard-to-read
mode increases the output to high power.
Note: Hard-to-read mode will reduce battery life.
Soft boot the handheld. Reference the
documentation for your programming device. For
more information, see Related Documents on
page 11.
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1 2 3 4 | Users Manual 1 | Users Manual | 1.03 MiB | June 29 2023 |
Gen5 500WERT Module PitInstallation Guide ITRON INSTALLATION GUIDE June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 1 of 44 Gen5 500WERTModule Pit Installation Guide June 28, 2023 815-1224-00 REV002 Copyright 2023 Itron Inc. All rights reserved. Confidentiality Notice Confidential information of Itron Inc., provided under nondisclosure obligations. The information contained herein is proprietary and confidential and is being provided subject to the condition that (i) it be held in confidence except to the extent required otherwise by law and (ii) it will be used only for the purposes described herein. Any third party that is given access to this information shall be similarly bound in writing. Trademark Notice Itron and the Itron logo are trademarks of Itron Inc., registered in the United States and other countries and regions. All other product names and logos in this documentation are used for identification purposes only and may be trademarks or registered trademarks of their respective companies. For more information about Itron or Itron products, go to www.itron.com For more information about Itron trademarks, go to itron.com/na/legal/trademarks For product help, contact Itron Technical Support Services. Contact Email: support@itron.com Itron Customer Center: customer.itron.com Products and documentation: products.itron.com Itron Technical Support North America: 1-877-487-6602 For regional technical support, go to www.itron.com and select your country and language. For suggestions, questions, or other feedback concerning Itron product documentation, contact us at: ItronDocumentation@itron.com June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 2 of 44 Gen5 500WERTModule Pit Installation Guide Contents Contents 500WERTModule PitInstallation Guide Contents New in This Document 1 Introduction Description Related Documents Security Transmission Modes Network Mode Mobile Mode Operating Modes Battery Life Low Battery Events and Alarms Mobile Mode Network Mode Firmware Functionality 2 Initializing, Connecting, and Programming Programming Encoder-type Meter Register Connections Pulser-type Register Connections Extending the Cable Verifying Operation 3 Installing Mounting Accessories 500WERTModules with Integral Connectors Installing Through-the-lid in Commercial Installations Prerequisites Mounting the Module in a Through-the-lid Connecting the Antenna Mounting on a Rod for Residential Installations Prerequisites Mounting the Module on a Rod 1 3 5 6 6 7 7 8 8 8 8 9 9 9 10 10 11 12 12 13 14 15 15 17 18 18 19 19 20 22 22 22 23 June 28, 2023 815-1224-00 REV002 Itron Inc. Page 3 of 44 Gen5 500WERTModule Pit Installation Guide Contents Mounting to a Pit Wall 4 Installing Accessories Installing the Inline Connector Installing the Remote Disconnect Valve Installing the Through-the-lid Remote Antenna Installing the Itron Cable Armor Installing the Leak Sensor 5 Using Gel-cap Connections to Complete Wiring Connections A Troubleshooting B Important Safety and Compliance Information USA, FCC Part 15 Spectrum Compliance USA, FCC Class B-Part 15 Modifications and Repairs Canada, ISED Spectrum Compliance RF Exposure (FCC/ISED) Australia, ACMA Spectrum Compliance New Zealand, RCM Spectrum Compliance Lithium Battery Safety Electromagnetic Compatibility Electrostatic Discharge Do Not Drop 26 29 29 30 33 36 37 38 41 42 42 42 42 43 43 43 44 44 44 44 44 June 28, 2023 815-1224-00 REV002 Itron Inc. Page 4 of 44 New in This Document Revision REV002 Date Description June 28, 2023 Changed the dBi value in the specifications described in Installing the Through-the-lid Remote Antenna on page 33 from 2 to 2.6. REV 001 December 2, 2022 The part number for this document has been updated from LDI-0344 to 815-1224-00. REV 000 October 2022 First publication of this document. This document was previously part of the 500WERTModule Pit Installation Guide, which has been split into two documents:
Gen5 500WERTModule Pit Installation Guide
(this document) OpenWay Riva 500WERTModule Pit Installation Guide (part number:815-0006-00) June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 5 of 44 1Introduction Itron Gen5 500WERT Modules are radio-frequency (RF) water modules that connect to the Gen5 Network as a leaf on a continuously powered device (CPD). The modules choose one CPD as a gateway to the Gen5 Network. The CPD communication with the modules is based on a Limited Listening Schedule (LLS). The CPD forwards and transmits the module's messages. The modules can communicate in 100S mobile mode to support a ready-to-secure installation when a third-party work-order system is used. The utility configures the module to switch to network mode. The CPD device accepts up to 20 modules at a time. The modules choose the CPD association. Associated parent CPDs can change over time. The 500WERTModules are not IP-addressable. The Gen5 network head end addresses the 500WERTModules through the CPD and maintains a list of CPDs and associated 500WERTModules. The CPD forwards messages addressed to the500WERTModule. The modules continue Itron's tradition of reliability, accuracy, and long battery life while supporting the industry's standards for security. Description The following table describes the 500WERTModule's location compliance and part number. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 6 of 44 Gen5 500WERTModule Pit Installation Guide 1 Introduction Description Location compliance Itron part number 500WERTModule, 4 battery, register, remote antenna, and USA/Canada, Australia, Tonga ERW-1601-001 telemetry Ports 500WERTModule, 4 battery, register, and telemetry ports USA/Canada, Australia, New ERW-1601-004 Zealand 500WERTModule, 2 battery, register, remote antenna, and USA/Canada, Australia, New ERW-1601-005 telemetry ports Zealand Note:Remote antenna is not approved for New Zealand. 500WERTModule, 2 battery, register, and telemetry port USA/Canada, Australia, New ERW-1601-006 Zealand 500WERTModule, 2 battery, register, remote antenna, and USA/Canada, Australia, New ERW-1601-008 telemetry ports Zealand Note:Remote antenna is not approved for New Zealand. 500WERTModule, 2 battery, register, and telemetry port USA/Canada, Australia, New ERW-1601-009 Zealand Note: The 500WERTModule works accurately with cable lengths up to 300 feet. Use an Itron-approved extension cable. Related Documents The following documents may also be of use to you. These documents, as well as others, can be accessed and viewed at https://products.itron.com. 500 Modules Ordering Guide Gen5500WERT Module Specification Sheet Gen5 500WERT Module Technical Reference Guide UtilityIQ Installation Guide Water Meter and Telemetry Module Compatibility List Security When configured to operate in network mode, 500WERTModules attempt to join a Gen5 network. The next hop from the module is to a CPD. When the 500WERTModule has found a suitable CPD, confirmed a secure link, and received a drivers license from the head end, UtilityIQ can present the module data in the user interface and export it to customer applications. Refer to the GenX 500W ERT Module Specification Sheet for information on compatible hardware, firmware, and UtilityIQ versions. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 7 of 44 Gen5 500WERTModule Pit Installation Guide 1 Introduction Transmission Modes The 500WERTModule is an IPv6 Wi-SUNcompliant device that operates in network mode or mobile mode. Network Mode In network mode, the module supports 5-, 15-, 30-, or 60-minute intervals. It provides storage and reporting for up to 62 days of 15-minute interval data and associated event data, or 8 months of hourly interval data. Note: Interval data configuration is dependent on the module's firmware version. See Firmware Functionality on page 11 for more information. The 500WERTModule also sends a local access beacon message every 60 seconds that allows users to gather contingency readings locally when needed. Caution: If you perform a switch to network mode or switch to mobile mode operation, it results in a loss of interval data. The 500WERTModule operates using the 902 to 928 MHz in the ISM band frequency band and does not require an FCC license. Mobile Mode In mobile mode, the module transmits every nine seconds over multiple RF channels to report on:
meter register value cut cable or communication error event reverse flow (encoder version selected) system leak status low battery indicator Operating Modes The 500WERTModule has the following operating modes. Factory mode 500WERTModules are shipped from the factory in factory mode. The 500WERTModule's transmitter is turned off. The 500WERTModule's receiver is bubbling up to listen for a programming command. 500WERTModule attempt to read the register every hour. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 8 of 44 Gen5 500WERTModule Pit Installation Guide 1 Introduction Register Error Detected and Register Error alarm or event flags may be set when a register is not connected. If the 500WERTModule reads a connected register, the module automatically moves to run mode. Audit mode Audit mode reduces the normal read latency time associated with standard modes of operation and is often used after initial installation. This mode is useful in network installations where the normal bubble rate is very slow. Audit mode remains active for 30 days and then reverts to the initial programmed mode. Audit mode is intended to be used once. Run mode The 500WERTModule's normal operation mode. The 500WERTModule's transmitted message is dependent on its factory settings for standard consumption + messages (SCM+). SCM+ 500WERTModule default bubble-up rate is 10 seconds. Quiet mode Meter manufacturers can configure the 500WERTModule for quiet mode after programming and direct mounting the 500WERTModule in a factory. The 500WERTModule is awakened from quiet mode and enters run mode in one of two ways:
The 500WERTModule detects consumption at the top of the hour (last hourly interval is greater than 1 or less than -1). Receiving a two-way command, such as a Read ERT using FDM. Battery Life The 500WERTModulehas an expected battery life of 20 years, dependent on use case. Low Battery The 500WERTModule includes a low battery indicator that helps utilities proactively plan and manage field module replacements. Events and Alarms The following section describes common events and alarms in the 500WERTModule. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 9 of 44 Gen5 500WERTModule Pit Installation Guide 1 Introduction Mobile Mode Extended Alarm Flag This is retrievable with two-way communication. Register Error Flag The Register Error flag sets if the Register Error Detected flag is active for 24 hours. The Register Error Flag remains active for 40 days in mobile mode. Register Error Detected Register Error Detected indicates that the 500WERTModule is not communicating with the register/meter. The event or alarm flag automatically clears after the 500WERTModule receives a successful read from the register. Note: The Register Error Detected flag may be an indicator of a damaged register. Low Battery Warning The remote modules include a battery life estimator. The estimator is based on the number of data packets sent at the various power levels and the age (self-discharge) of the 500WERTModule . The low battery warning allows the utility to easily identify which 500WERTModules are nearing end-of-life in a mixed population and gives the utility the opportunity to schedule replacement. Note: The low battery warning is a single flag that is set when the battery has less than 10% remaining capacity, which typically corresponds to two years of battery life remaining. Battery life is evaluated daily at midnight. Network Mode Note: 500WERTModule events and alarms are dependent on the module's firmware version. For more information, see Firmware Functionality on page 11. The 500WERTModule reports the tampers available in mobile mode as well as extended meter alarms available from new solid-state and electronic meters connected to the 500WERTModule. The extended alarms include:
Empty pipe Temperature High flow Meter low battery Meter tampering Reverse flow Zero consumption June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 10 of 44 Gen5 500WERTModule Pit Installation Guide 1 Introduction Extended meter alarms are only available when a 500W ERT Module is in network mode. For more information about the extended alarms, see the OpenWay Collection Manager Device Interface Guide. Firmware Functionality This section lists the 500WERTModule firmware information and lists functionality by version. Each new version contains the features associated with the previous GSR. Part number Global software release
(GSR) version FDM Check Over-the-Air firmware part Endpoint number firmware version FMW-1606-001 2.0 6.6.0.0 DFW-1606-001 Firmware functionality Firmware download 100S mobile modes 5-, 15-, 30-, 60-minute interval data Extended meter alarms FMW-1606-002 2.0 6.6.2.0 DFW-1606-002 Supports all functionality described for firmware FMW-1606-001 for the 2-battery 500WERTModule June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 11 of 44 2Initializing, Connecting, and Programming This chapter provides the instructions to initialize, connect, and program the 500WERTModule. Requirements are based on the network system mode. The 500WERTModule's auto-
sensing technology eliminates the need to program the module at the time of installation for most popular registers by automatically detecting the connected register type. When started, the 500WERTModule automatically:
Detects the connected register type at the top of the hour, exits factory mode, and enters run mode. Detects an Itron Leak Sensor. The 500WERTModule programming is required to:
Change the operation mode Enter a utility ID or lock type. To enter an E-Coder 8-digit driver. Commission security Programming Programming the 500WERTModule requires one of the following handheld computers running Field Deployment Manager (FDM) or FDM Tools version 4.0 or later. FC300SR handheld computer Itron Mobile Radio (IMR) connected to a user-supplied computer or Bluetooth device For normal activation, connect the 500WERTModule to the water meter register. The 500WERTModule polls for a register every hour. The 500WERTModule automatically activates after it detects the register. Caution!Do not program configuration changes to the 500WERTModule until it is connected to the water meter register. The FC300SR or Itron Mobile Radio are the only devices that support programming for the 500WERTModule. Keep a minimum of 12 inches between the 500WERTModule and programming device while programming configuration changes are completed. Do not place the programming device antenna directly on the 500WERTModule. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 12 of 44 Gen5 500WERTModule Pit Installation Guide 2 Initializing, Connecting, and Programming Encoder-type Meter Register Connections 500WERTModule connections are made by the meter manufacturer for encoder-type registers. The following table describes the connections between the register manufacturer and the 500WERTModule wire colors. Caution: Itron recommends 500WERTModule connections be completed using the inline connector. In rare instances, if a spliced connection is made, the Itron splice kit must be used (Itron part number OEM-0034-002). For more information, see Using Gel-cap Connections to Complete Wiring Connections on page 38. 500WERTModule wire color Red (data) Black (power/clock) White (ground) Register manufacturer Register screw terminal Green Red Black Badger ADE E Series HR E LCD HR E Mechanical Badger M5000 Mag Meter Green Terminal: Out 4+
Red Terminal: Input +
Black Terminal: Input - and Out 4-
Green Red Red Green Black Black Diehl Hydrus Elster AMCO InVision Scancoder AquaMaster AquaMaster III Elster AMCO Green Red Black SM 700 (Severn Trent) Q200 (Sensus Protocol) evoQ4 (Sensus Protocol) Elster AMCO evoQ4 Mag Red Itron (Actaris) Cyble Coder Green Kamstrup flowIQ2100 MasterMeter AccuLinx Octave Green Green White Red Red Red Black Black Black Black June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 13 of 44 Gen5 500WERTModule Pit Installation Guide 2 Initializing, Connecting, and Programming 500WERTModule wire color Red (data) Black (power/clock) White (ground) Register manufacturer Register screw terminal McCrometer Data port/green Clock/red Gnd port/black Green Green Green Red Red Red Black Black Black Red Black Green Green Green 92 Red Red 91 Black Black 93 Metron Farnier OER Mueller (Hersey) Translator SSR Sensus ECR ICE iPERL SRII OMNI Neptune ProRead ProRead AutoDetect E-Coder ARB-V Performance ETR RG3 Tomahawk Siemens Mag Meter Mag8000CT-7ME6820 Mag8000-7ME6810 Zenner (Hendey) ETR Green Red Black Pulser-type Register Connections 500WERTModule connections are made by the meter manufacturer for pulser-type registers. The following table describes the connections between the register manufacturer and the 500WERTModule wire colors. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 14 of 44 Gen5 500WERTModule Pit Installation Guide 2 Initializing, Connecting, and Programming Caution: Itron recommends 500WERTModule connections be completed using the inline connector. In rare instances, if a spliced connection is made, the Itron splice kit must be used (Itron part number OEM-0034-002). For more information, see Using Gel-cap Connections to Complete Wiring Connections on page 38. 500WERTModule wire color Red Black White Register manufacturer Register screw color designator Badger RTR (3-wire) Badger RTR (2-wire) Red Red Black Black Green No connection Badger M5000 Mag Meter Red terminal: Out 1+
Black terminal: Out 1-
White terminal: Out 1+
Cadillac Meter CMAG/EMAG DO1/DO2 COM DO1/DO2 Magnetic Flow Elster Digital Elster V100T Itron (Actaris) Flostar (2-wire) Cyble Sensor Krohne IFC RG3 Tomahawk Sensus PMM Black Black Green Red Red Blue Either wire Remaining wire must be connected to both 500WERTModule wires Term B Green Red Term H Black Black Term B Green Bare Extending the Cable Order the 25-foot inline connector extension cable assembly (CFG-0151-404) to extend the 500WERTModule's cable. Verifying Operation Itron strongly recommends performing a Check ERT with a handheld computer running FDM to verify that the 500WERTModule is operating correctly after installation. Performing a Check ERT:
Initiates an immediate connection to the cellular network and a register read. Verifies communication with the Leak Sensor or remote shut-off valve. Checks for event or alarm flags. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 15 of 44 Gen5 500WERTModule Pit Installation Guide 2 Initializing, Connecting, and Programming Use one of the following programming devices to verify that the 500WERTModule is correctly recording consumption data. FC300SR handheld computer Itron Mobile Radio connected to a user-supplied computer or Bluetooth device Caution: Verifying the 500WERTModule operation requires an FC300SR handheld computer or Itron Mobile Radio running FDM 4.0 or later. Legacy Itron handheld programming devices cannot read the 500WERTModule . Each handheld radio requires special setup and configuration parameters to successfully read and program remote modules. Refer to the respective meter reading application for specific instructions. When comparing the actual register value to that reported by the 500WERTModule , please keep in mind the 500WERTModule 's consumption value is updated once an hour when it is in run mode. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 16 of 44 3Installing Install the 500WERTModule using one of the following methods. (For mounting option accessories, see the 500W Modules Ordering Guide.) Through-lid The 500WERTModule mounts in lids with hole sizes from 1-3/4 inches to 2 inches. Installation requires the pit mount kit. For more information, see Installing Through-the-lid in Commercial Installations on page 19. Rod mount The 500WERTModule mounts on a 1/2 inch outside diameter rod. Installation requires the rod mount adapter. For more information, see Mounting on a Rod for Residential Installations on page 22. Wall mount The 500WERTModule mounts to a wall or other vertical surface. Installation requires the rod mount adapter. For more information, see Mounting to a Pit Wall on page 26. For 500WERTModule pit boxes, the type of installation method is based on the location of the meter in the pit box and the lid material. Itron recommends mounting the 500WERTModule in pit boxes with in plastic lids (or other composite materials) for optimum network performance. The 500WERTModules are temperature rated from -30 C to +60 C. Do not install the 500WERTModule in locations that may exceed the temperature rating. Important! The 500WERTModule is shipped with a protective cover over the connectors. The protective cover must be fully engaged over the connectors until the module is installed to protect the module's connectors from damage. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 17 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing Warning! While Itron modules are designed to withstand a drop, dropping the module may damage the device and void the warranty. Pit module positioning other than upright will negatively affect radio performance. Internal circuit card components are sensitive to electrostatic discharge. Be careful not to touch any part of the meter body, register housing, or module prior to discharging any static buildup on your person. To discharge yourself, touch a grounded metal object such as the metal water pipe or an earth-grounded metal structure. Mounting Accessories The 500WERTModulecan be purchased along with multiple mounting accessories. For more information, see the 500W Modules Ordering Guide. Caution: Use protective environmental caps to shield unconnected 500WERTModule connectors on field-installed modules. Do not leave an exposed connector in the field. Environmental caps employ multiple seals to increase connector life. 500WERTModules with Integral Connectors Prior to connecting inline connectors to the 500WERTModule connectors, remove the environmental cap. If 500WERTModules with integral connectors and the registers are not installed at the same time, secure the protective environmental connector cap on the 500WERTModule connector using an Itron security seal (MSC-0018-001). Cable ties are not shipped with the 500WERTModule, but can be ordered from Itron. Use the protective cap (on the 500WERTModule side) in the field for up to one year. After installation is complete, recycle or discard installation waste. Do not leave materials on the customer's premises. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 18 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing Warning! If a three-port 500WERTModule is installed but the telemetry device is not attached, the environmental cap (MSC-0019-0011) must remain in place on the blue connector (telemetry) to protect the connector from damage. Installing Through-the-lid in Commercial Installations This section provides instructions to mount the 500WERTModule in a plastic or composite pit lid of 1/2-inch to 2.5-inch thickness with a drilled, round 1-3/4-inch, 1-7/8-
inch, or 2-inch hole. Prerequisites This mounting method requires the pit lid mounting hardware (CFG-1601-001). This procedure also assumes you have one of the 500WERTModule variants listed in Description on page 6. Note: Pit lid mounting is not intended for applications involving vehicular traffic. Use the remote antenna kit in incidental traffic areas (such as residential environments). This section provides the instructions to install the 500WERTModule in a pit lid with a hole using the pit lid mounting bracket. Verify that you have the following items to complete the installation. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 19 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing 1 2 3 4 Pit lid with a pre-drilled hole Through-the-lid retainer clip Retainer clip collar 500WERTModule User-supplied CFG-1601-001 See Description on page 6. Mounting the Module in a Through-the-lid 1. Insert the retainer clip into the pit lid hole with the convex surface on the top of the pit lid. 2. From the bottom side of the lid, screw on the threaded retainer clip collar until the beveled top rests against the pit lid. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 20 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing Note: Ensure that the beveled edge of the clip collar is toward the top of the pit lid. 3. Align and insert the retainer clip tab (1) into the retainer clip receptacle (2) on the 500WERTModule housing. 4. Verify that the clip locks into place and the retainer clip collar is hand-tightened against the pit lid. Caution: Carefully align the 500WERTModule through lid assembly. If the assembly is improperly aligned, the pit lid may not close. Pit lid mounting installation is complete. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 21 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing Connecting the Antenna 1. Align the connector pins with the middle red connector on the 500WERTModule. 2. Push in the antenna connector to complete the connection. 3. For guidance on the options for mounting the 500WERTModule, see the . Remote antenna installation is complete. Mounting on a Rod for Residential Installations Important! Rod mount installation requires the remote antenna and the rod mount adapter. For more information, see Mounting Accessories on page 18. 500WERTModules can mount below the pit lid on a customer-supplied 1/2-inch diameter rod. A mounting rod is available from Itron. For more information, see the 500W Module Ordering Guide. Caution:Consider the following when installing the 500WERTModule on a rod mount:
The rod installation area must be free from other pipes, wires, or facilities that may be damaged by driving a rod into the ground. You must follow local codes when using the rod mount installation method. Failure to use a 1/2-inch rod and follow instructions may result in an unreliable installation. Pit module positioning other than upright will negatively affect radio performance. Prerequisites The following tools are required for rod mount installation. Hammer 1/2-inch outside diameter rod (you may use either a square or round rod) Note: For mounting rods available from Itron, see Mounting Accessories on page 18 or the 500WModule Ordering Guide. Tape measure June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 22 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing Rod-driving tool (optional) Rod cutting tool Mounting the Module on a Rod 1. Remove the pit lid. 2. Inspect the area to make sure there are no buried cables, pipes, or other obstructions. 3. Measure the pit box depth from the top of the lip (where the lid will rest) to the bottom of the pit. Be sure to measure the depth at the point where you will drive the rod into the ground. 4. Add 12 inches to the pit box depth measurement taken in step 2. The resulting total represents the minimum length of rod needed. Soil types and moisture conditions may require longer rod lengths to ensure that the 500WERTModule is well supported and remains vertical. 5. Without touching the meter body or adjacent pipes, position the rod as close to the center of the pit as possible. 6. Drive the rod into the ground. Ensure that the rod remains vertical. Note: The rod shown has an end cap to protect the rod while driving it into the ground. 7. Drive the rod into the ground so the top of the rod is approximately 3-1/2 inches below the bottom of the pit lid. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 23 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing If you cannot drive the rod in enough to equal the necessary spacing, cut the remaining rod length to the proper height using an abrasive cut-off tool. Caution: Cutting fiberglass creates dust particles. Practice proper safety precautions when using cut-off tools to prevent exposure to fiberglass dust particles. If the rod is the correct depth but remains loose in the soil, replace the rod with a longer version. The top of the rod must be 3-1/2 inches below the bottom of the lid. 8. Place the module on the rod. 9. Completely insert the rod into the 500WERTModule's rod mount hole. Do not force the 500WERTModule onto the rod. If the 500WERTModule does not slide freely on the rod, remove the 500WERTModule and examine the 500WERTModule rod hole and rod for burrs or obstructions. 10. You may secure the 500WERTModule to the rod with a self-drilling screw through the hole in the top of the 500WERTModule's rod mount cavity. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 24 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing 11. Connect the register (black connector, 1) and optional telemetry device (blue connector, 2) into the appropriate connection. 12. Turn the connector locking ring to secure the connection. Caution: Turn only the locking ring. Turning the entire connector could damage the connector pins. 13. Installation is complete when the 500WERTModule is perpendicular to the underside of the lid. The 500WERTModule must not contact the pit structure or lid. Caution: Verify that the pit lid does not touch the 500WERTModule when the lid is replaced. There must be a 1 to 2 inch space between the top of the 500WERTModule and the bottom of the pit lid. If the 500WERTModule is installed too high or too low, or is touching any of the surrounding surfaces, adjust the installation as necessary. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 25 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing Mounting to a Pit Wall Important! Wall mount installation in a pit requires the mounting adapter from the remote antenna kit. For more information, see Mounting Accessories on page 18. Select a flat vertical mounting surface. Install the 500WERTModule in an upright position. Locate the 500WERTModule as high as possible in a pit box. Maintain a distance of one to two inches from the bottom of the pit box lid. Caution!Observe the following guidelines for mounting the 500WERTModule using the wall mount procedure:
Any module positioning other than upright will negatively affect radio performance. Use inline connectors to connect the 500WERTModule to the register or meter. If a splice is required to connect the register or meter, you must use the Itron splice kit (OEM-0034-002). The 500WERTModule works accurately with Itron-approved cable type and lengths up to 300 feet. 1. Select a vertical, flat surface in the pit box. 2. Insert the rod/wall mounting bracket tab (1) into the module tab receptacle (2). June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 26 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing 3. Position the 500WERTModule vertically so the top of the 500WERTModule is between one to two inches below the bottom of the lid. 4. Mark the location of the top mounting hole. 5. Drill a pilot hole in the pit box wall. Follow the screw manufacturer's recommendation for the pilot hole size. 6. For concrete-type pit boxes, it may be necessary to use a screw anchor. Choose an anchor appropriate for a #10 pan head screw. Caution: Do not over-tighten the mounting screws. Over-tightening the mounting screws may break the 500WERTModule mounting tabs. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 27 of 44 Gen5 500WERTModule Pit Installation Guide 3 Installing 7. Start a screw into the pilot hole. Using the top hole of the 500WERTModule, set the 500WERTModule over the screw head and slide it down so the screw is now at the top of the notch. Carefully tighten the screw until snug. Over-tightening the mounting screw could damage the 500WERTModule housing. Note: If the mounting location requires a screw anchor, mark the location of the bottom anchor and remove the 500WERTModule. Drill the required mounting hole, insert the anchor, and re-attach the 500WERTModule. 8. Holding the 500WERTModule in the upright position, drill the second pilot hole. Use the bottom mounting hole as a template. Caution: Any module position other than upright will negatively affect radio performance. 9. Screw the bottom screw into the pilot hole until snug. Do not over-tighten the mounting screw. Wall mounting the 500WERTModule is complete. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 28 of 44 4Installing Accessories This chapter provides the installation procedures for 500WERTModule accessories, including:
Installing the Inline Connector on page 29 Installing the Remote Disconnect Valve on page 30 Installing the Itron Cable Armor on page 36 Installing the Leak Sensor on page 37 Installing the Inline Connector Note: If an inline connector is not used or the 500WERTModule is already connected to the water meter or register, skip this procedure. 1. Remove the protective environmental cap from the module connector. 2. Verify that the connector ends are clean and dry before assembly. 3. If any of the following conditions occur, do not install the modules. Any of the three pins are damaged or missing. The O-ring is missing. The cable is cut or nicked. 4. Remove the protective cap from the register or accessory connector. 5. Connect the register cable to the 500WERTModule connector. Align the connectors. Push until snug. Twist the register cable's black coupling nut to align the two tabs. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 29 of 44 Gen5 500WERTModule Pit Installation Guide 4 Installing Accessories 6. For future meter or servicing, break the security seal by pulling the seal apart. The original protective connector caps can be reused if kept clean and dry. Install a new security seal after servicing either device. Install a new security seal after servicing either device. To order replacement security seals, see the 500 Modules Ordering Guide. Environmental caps employ multiple seals to protect the connector from the environment. Environmental cap design allows utilities to install the 500WERTModule and, at a future date, install a Leak Sensor or optional remote antenna. 7. Shield connectors with protective environmental caps (for more information, see Mounting Accessories on page 18). Do not leave an exposed connector in the field. Installing the Remote Disconnect Valve The Smart Earth Technologies (SET)Remote Disconnect Valve is used in conjunction with both indoor (basement) and outdoor (mounting on the exterior of the house) 500WERTModule installations. Water disconnect devices mount on a water service pipe or meter insetter (meter horn) and connect to the telemetry connector (blue) on the 500WERTModule. For more information, see Mounting Accessories on page 18. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 30 of 44 Gen5 500WERTModule Pit Installation Guide 4 Installing Accessories The 500WERTModule automatically detects the presence of connected water disconnect devices within 22.5 minutes and begins reading disconnect valve data. To immediately detect the water disconnect valve and begin reading data, perform a Check ERTwith a handheld computer running FDM software. Note: Remote water disconnect operation requires a 500WERTModule with enhanced security enabled. The 500WERTModule supports the following valve states:
Connected. The water flow is open and flowing at 100% configured capacity. Disconnected. The water flow is shut off with no water flowing. The remote water disconnect valve provides the ability to remotely open (reconnect) the valve. Restricted. The water is restricted and flowing at the configured installation flow. The 500WERTModule disconnect valve ships from the supplier with the Itron cable installed. See the manufacturer's installation instructions for the procedure to mount the disconnect valve in the pipe close to the 500WERTModule. Caution: Remote disconnect valves must connect to the telemetry (blue port) of the module. 1. Remove the protective plastic cover from the module's connector ports. 2. Remove the environmental cap from the 500WERTModule's telemetry connector (blue). 3. Verify that the connectors are clean and dry. 4. Align the disconnect valve connector with the 500WERTModule's blue telemetry connector. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 31 of 44 Gen5 500WERTModule Pit Installation Guide 4 Installing Accessories 5. Push the valve connector into the 500WERTModule's connector. 6. Rotate the connector locking ring until the security holes align. 7. Install an Itron security seal through the aligned security holes. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 32 of 44 Gen5 500WERTModule Pit Installation Guide 4 Installing Accessories Installing the Through-the-lid Remote Antenna Important! The remote antenna and rod mount adapter are required for all rod and wall mount installations. For more information, see the 500W Modules Ordering Guide. This section provides antenna mounting and connection instructions for 500WERTModules installed through a pit lid. This device has been designed and approved per FCC and ISED rules to operate with the antennas listed below. Antennas not included in this list are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. To reduce potential radio interference to other users, the antenna type and its gain should be chosen so that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication. The optional 900 MHz remote mount antenna provides increased RF range coverage for the listed mobile applications where the meters are located deep in pit boxes. Specifications Part number Gain Horizontal beamwidth Impedance Termination CFG-0900-003 2.6 dBi Omni-directional 50 ohms Proprietary June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 33 of 44 Gen5 500WERTModule Pit Installation Guide 4 Installing Accessories Innovation, Science and Economic Development Canada (ISED) Conformity The radio transmitter (IC:864D-RIVAWA) has been Le prsent metteur radio (IC: 864D-RIVAWA) a t approved by Innovation, Science and Economic approuv par Industrie Canada pour fonctionner avec Development Canada (ISED) to operate with the les types d'antenne numrs ci-dessous et ayant un antenna types listed above with the maximum gain admissible maximal et l'impdance requise pour permissible gain and required antenna impedance for chaque type d'antenne. Les types d'antenne non each antenna type indicated. Antenna types not inclus dans cette liste, ou dont le gain est suprieur au included in this list, having a gain greater than the gain maximal indiqu, sont strictement interdits pour maximum gain indicated for that type, are strictly l'exploitation de l'metteur. prohibited for use with this device. Metal lids on 500WERTModule pit boxes require a through-lid solution for optimal pit module radio performance. The remote antenna is designed to fit in a pit lid hole with a diameter of 3/4-inch and lid thicknesses from 1/4-inch to 1-3/4-inch. Caution: Remove cable or twist ties from the antenna cable to prevent damage to the pit module or antenna. 1. Thread the remote antenna connector and cable through the pit lid hole. Verify that the antenna's convex surface is on the top of the pit lid. (These instructions show a simulated pit lid material.) June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 34 of 44 Gen5 500WERTModule Pit Installation Guide 4 Installing Accessories 2. Insert the antenna connector through the rectangular opening in the threaded collar. 3. Turn the threaded collar until it is tight against bottom of the pit lid. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 35 of 44 Gen5 500WERTModule Pit Installation Guide 4 Installing Accessories Installing the Itron Cable Armor The Itron cable armor provides a layer or protection for the module's cable jacket. Itron cable armor is available in five-foot sections. This section describes the procedure for installing Itron cable armor in a field installation. Warning!Use caution when you are installing the cable armor. Itron cable armor is stainless steel and may have sharp edges. If you remove the inline connector from the remote module to install the cable armor, you must use an Itron handheld to reprogram the module using FDM Endpoint Tools. Perform a Check ERT function (with FDM Endpoint Tools) after you reprogram the 500WERTModule to verify communication with the meter register. 1. Remove the installed 500WERTModule. Note: Itron strongly recommends that you keep the 500WERTModule connected to the register during cable armor installation. 2. Cut a two- to three-inch strip of electrical tape. 3. Wrap the entire piece of electrical tape around the 500WERTModule cable near the 500WERTModule . 4. Beginning over the installed electrical tape, twist the Itron cable armor onto the 500WERTModule cable using a right-handed twist. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 36 of 44 Gen5 500WERTModule Pit Installation Guide 4 Installing Accessories Warning!You must twistnot wrapthe cable armor onto the 500WERTModule cable. Wrapping the cable armor can cause the stainless steel jacket to warp. You must begin twisting the cable armor over portion of the cable protected by the electrical tape. If you do twist the cable armor onto the 500WERTModule cable on the unprotected portion of the 500WERTModule cable, you could damage the module's cable. A cut cable could cause an 500WERTModule or register communication failure. 5. Continue to twist the cable armor onto the 500WERTModule cable until the cable armor covers the entire cable. 6. Remove any leftover materials from the customer premises. Discard or recycle leftover materials. Installing the Leak Sensor Installation of the Leak Sensor with a 500WERTModule requires the Leak Sensor with an inline connector (Itron part number LDS-1601-001). The Leak Sensor connects to the telemetry connector on the 500WERTModule. For the installation instructions, see OpenWayRiva Leak Sensor Installation Guide. If the Leak Sensor five foot cable is not long enough to reach the 500WERTModule, an extension cable is available from Itron (CFG-0151-404). The maximum cable length between the Leak Sensor and the 500WERTModule should not surpass 30 feet. Caution: If the 500WERTModule is installed to enable communications for the Leak Sensor but a register is not connected, replace the register connector's cap with the environmental cap removed from the blue telemetry connector to protect the register connector. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 37 of 44 5Using Gel-cap Connections to Complete Wiring Connections Important! All unused wires on 500WERTModule must be terminated. Wire terminations must be properly sealed with a non-conductive gel material to prevent water intrusion and possible environmental or electrical issues. This section provides the instructions to complete remote module to meter wiring connections. Gel-cap connections require:
E-9R 3M gel connector crimping tool (or other 3M approved crimping tool) Itron splice kit (part number OEM-0034-002) 1. Push two wires as far as possible into the connector. Caution: Do not strip insulation from the ends of the wires before inserting them into the connector. 2. Place the connector and wires into the jaws of the crimping tool. Ensure the wires remain fully inserted in the connector. 3. Squeeze the handles to crimp the connector. Apply pressure until the cap is fully seated
(at least three seconds). June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 38 of 44 Gen5 500WERTModule Pit Installation Guide 5 Using Gel-cap Connections to Complete Wiring Connections 4. The connector is properly crimped when the top of the moveable yellow center (1) is flush with the top of the connector body (2). Warning! Crimping the connector forces some sealant out of connector. The sealant protects the inside of the connector against insects, moisture, and other contaminants. The sealant may cause minor eye and skin irritation. Avoid eye contact. Avoid prolonged or repeated skin contact. Contact Itron Support for Safety Data Sheets (SDS). 5. After the 500WERTModule to register or meter wire connections are completed, arrange the connectors in a single file. 6. Insert the connectors and wires into the splice tube until the connectors and wires are completely immersed in the non-conductive gel material. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 39 of 44 Gen5 500WERTModule Pit Installation Guide 5 Using Gel-cap Connections to Complete Wiring Connections 7. Separate the cable wires to the sides and close the splice tube cover. 8. Remove any leftover materials from the customer premises. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 40 of 44 ATroubleshooting This information is provided to help you troubleshoot issues related to 500WERTModules. The following table describes possible issues and provides suggested actions to resolve the issue. Issue Action Cannot program the 500WERTModule. Check the programming device and software version. Program 500WERTModule using the FC300 handheld computer running Field Deployment Manager (FDM) software v4.0 or higher. Cannot read the 500WERTModule. A 500WERTModule that is not programmed will not transmit an SCM+ message. Reprogram the 500WERTModule and perform a reread. If a 500WERTModule is not initially programmed, it will not bubble-up and listen for an SCM+ message. The 500WERTModule is reporting an invalid read. A 500WERTModule that has set the Register Error flag will cause an Invalid Read to display in the FDM Consumption field. Marginal readability due to 500WERTModule location Consider reprogramming the 500WERTModule for
(for example, a 500WERTModule deep inside a pit). Hard-to-read (H2R) mode. Programming the The handheld programmer is locked up and button presses produce no response. 500WERTModule for hard-to-read mode increases the output to high power. Note: Hard-to-read mode will reduce battery life. Soft boot the handheld. Reference the documentation for your programming device. For more information, see Related Documents on page 7. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 41 of 44 BImportant Safety and Compliance Information This section provides important information for your safety and product compliance. USA, FCC Part 15 Spectrum Compliance This device complies with Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Operation is subject to the following two conditions:
This device may not cause harmful interference. This device must accept any interference that may cause undesirable operation. This device must be installed to provide a separation distance of at least 20 centimeters
(7.9 inches) from all persons to be compliant with regulatory RF exposure. USA, FCC Class B-Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help. Modifications and Repairs To ensure system performance, this device and antenna shall not be changed or modified without the express approval of Itron. Per FCC/ISED rules, unapproved modifications or June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 42 of 44 Gen5 500WERTModule Pit Installation Guide B Important Safety and Compliance Information operation beyond or in conflict with these instructions for use could void the user's authority to operate the equipment. Warning! This unit cannot be modified and is not repairable. Attempts to modify or repair this module will void the warranty. Canada, ISED Spectrum Compliance Compliance Statement Canada Dclaration de Conformit This device complies with Innovation, Science and Le prsent appareil est conforme aux CNR d'Industrie Economic Development Canada (ISED) license-
Canada applicables aux appareils radio exempts de exempt RSS standard(s). Operation is subject to the licence. L'exploitation est autorise aux deux following two conditions: (1) this device may not cause conditions suivantes: (1) l'appareil ne doit pas produire interference, (2) this device must accept any de brouillage, (2) l'utilisateur de l'appareil doit accepter interference, including interference that may cause tout brouillage radiolectrique subi, mme si le undesired operation of the device. brouillage est susceptible d'en compromettre le Under Innovation, Science and Economic fonctionnement. Development Canada (ISED) regulations, this radio Conformment la rglementation d'Industrie Canada, transmitter may only operate using an antenna of a le prsent metteur radio peut fonctionner avec une type and maximum (or lesser) gain approved for the antenne d'un type et d'un gain maximal (ou infrieur) transmitter by Industry Canada. To reduce potential approuv pour l'metteur par Industrie Canada. Dans radio interference to other users, the antenna type and le but de rduire les risques de brouillage its gain should be so chosen that the equivalent radiolectrique l'intention des autres utilisateurs, il isotropically radiated power (e.i.r.p.) is not more than faut choisir le type d'antenne et son gain de sorte que that necessary for successful communication. la puissance isotrope rayonne quivalente (p.i.r.e.) ne dpasse pas l'intensit ncessaire l'tablissement d'une communication satisfaisante. RF Exposure (FCC/ISED) This equipment complies with radiation exposure Cet quipement est conforme aux limites d'exposition limits set forth for an uncontrolled environment. This aux radiations dans un environnement non contrl. equipment should be installed and operated with Cet quipement do it tre install et utilis distance minimum distance 20 cm between the radiator and minimum de 20 cm entre le radiateur et votre corps. Cet your body. This transmitter must not be co-located or metteur ne doit pas tre co-localises ou oprant en operating in conjunction with any other antenna or conjonction avec tout autre antenne ou transmetteur. transmitter Australia, ACMA Spectrum Compliance When this device is sold and shipped to Australia, it is configured and labeled accordingly to be compliant with ACMA Standards for the Radio, EMC and RF Exposure. This includes standard AS/NZS 4268 RF spectrum for frequency, power out, emissions, and so on. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 43 of 44 Gen5 500WERTModule Pit Installation Guide B Important Safety and Compliance Information New Zealand, RCM Spectrum Compliance When this device is sold and shipped to New Zealand, it is configured and labeled accordingly to be compliant with RCM Standards for the Radio, EMC and RF Exposure. This includes AS/NZS 4268 RF spectrum standard and RCM Radiocommunications Regulations (General User Radio Licence for Short Range Devices) for frequency and power out. Note: The Remote Antenna Kit (CFG-0900-003), 500W Remote Modules, Leak Sensor (LDS-1601-001 and LDS-1601-002), OpenWay Riva network mode, and legacy ChoiceConnect modes are not approved for New Zealand. Lithium Battery Safety Warning! Follow these procedures to avoid injury to yourself or others. The lithium battery may cause a fire or chemical burn if it is not disposed of properly. Do not recharge, disassemble, heat above 212Fahrenheit (100C Celsius), crush, expose to water, or incinerate the lithium battery. Fire, explosion, and severe burn hazard. The battery used in this device may present a risk of fire or chemical burn if mistreated. Keep the lithium battery away from children. Electromagnetic Compatibility Warning! Use only approved accessories with this equipment. Unapproved modifications or operation beyond or in conflict with these instructions for use may void authorization by the authorities to operate the equipment. Electrostatic Discharge Warning! Internal circuit components can be sensitive to electrostatic discharge. Before installation, discharge electrostatic buildup by touching a metal pipe or other earth-grounded metal object prior to touching the meter body, register housing, or Itron device. Do Not Drop Warning! While Itron modules are designed to withstand a drop, dropping the module may damage the device and void the warranty. June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 44 of 44
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Gen5 500WERT Module RemoteInstallation Guide ITRON INSTALLATION GUIDE December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 1 of 48 Gen5 500WERTModule Remote Installation Guide December 5, 2022 LDI-0343 REV002 Copyright 2022 Itron Inc. All rights reserved. Confidentiality Notice Confidential information of Itron Inc., provided under nondisclosure obligations. The information contained herein is proprietary and confidential and is being provided subject to the condition that (i) it be held in confidence except to the extent required otherwise by law and (ii) it will be used only for the purposes described herein. Any third party that is given access to this information shall be similarly bound in writing. Trademark Notice Itron and the Itron logo are trademarks of Itron Inc., registered in the United States and other countries and regions. All other product names and logos in this documentation are used for identification purposes only and may be trademarks or registered trademarks of their respective companies. For more information about Itron or Itron products, go to www.itron.com For more information about Itron trademarks, go to itron.com/na/legal/trademarks For product help, contact Itron Technical Support Services. Contact Email: support@itron.com Itron Customer Center: customer.itron.com Products and documentation: products.itron.com Itron Technical Support North America: 1-877-487-6602 For regional technical support, go to www.itron.com and select your country and language. For suggestions, questions, or other feedback concerning Itron product documentation, contact us at: ItronDocumentation@itron.com December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 2 of 48 Gen5 500WERTModule Remote Installation Guide Contents Contents 500WERTModule RemoteInstallation Guide Contents New in This Document 1 Introduction Description Related Documents Security Transmission Modes Network Mode Mobile Mode Operating Modes Battery Life Low Battery Events and Alarms Mobile Mode Network Mode Firmware Functionality 2 Initializing and Connecting Programming Encoder-type Register Connections Pulser-type Register Connections Extending the Cable Verifying Operation 3 Setting up and Installing Installing the Module Cable Strain Relief Installing the Cable Strain Relief Installing the Backplate Remote Mounting the 500WERTModule Mounting Accessories Direct-mounting to the Meter Register Mounting to a Pipe Remote Mounting the 500WERTModule Installing the Remote Disconnect Valve 1 3 5 6 6 7 7 7 7 8 8 9 9 9 10 10 11 12 12 13 14 15 15 17 17 17 19 20 21 21 25 28 30 December 5, 2022 LDI-0343 REV002 Itron Inc. Page 3 of 48 Gen5 500WERTModule Remote Installation Guide Contents Wire Connections Installing the Leak Sensor Installing the Itron Cable Armor 4 Using Gel-cap Connections to Complete Wiring Connections A Troubleshooting B Events and Alarms C Important Safety and Compliance Information USA, FCC Part 15 Spectrum Compliance USA, FCC Class B-Part 15 Modifications and Repairs Canada, ISED Spectrum Compliance RF Exposure (FCC/ISED) Australia, ACMA Spectrum Compliance New Zealand, RCM Spectrum Compliance Lithium Battery Safety Disconnecting Power Electromagnetic Compatibility Electrostatic Discharge Do Not Drop 30 31 31 34 37 38 46 46 46 46 47 47 47 47 48 48 48 48 48 December 5, 2022 LDI-0343 REV002 Itron Inc. Page 4 of 48 Gen5 500WERTModule Remote Installation Guide Contents New in This Document Revision Date Description 002 001 000 December 5, 2022 Revised ERW-1601-010in Description on page 6 to specify that the flying telemetry lead is 10 inches. December 2, 2022 Added ERW-1601-010 to Description on page 6. November 9, 2022 First publication. This document was previously part of the 500W ERT Module Remote Installation Guide, which has been split into two documents:
Gen5 500W ERT Module Remote Installation Guide (this document) OpenWay Riva 500W ERT Module Remote Installation Guide (815-0005-00) December 5, 2022 LDI-0343 REV002 Itron Inc. Page 5 of 48 1Introduction Itron Gen5 500WERTModules are radio-frequency (RF) water modules that connect to the Gen5 Network as a leaf on a continuously powered device (CPD). The modules choose one CPD as a gateway to the Gen5 Network. The CPD communication with the modules is based on a limited listening schedule (LLS). The CPD handles the modules'
messages, forwarding and transmitting the module's messages. The modules can communicate in mobile mode (also known as 100S system mode)to support a ready-to-
secure installation when a third-party work order system is used. The utility configures the module to switch to the Gen5 network mode. The CPD device accepts up to 20 modules at a time. The modules choose the CPD association. Associated parent CPDs can change over time. The 500WERTModules are not IP-addressable. The Gen5 network head end addresses the 500WERTModule through the CPD and maintains a list of CPDs and associated 500WERTModules. The CPD forwards messages addressed to the 500WERTModule. The modules continue Itron's tradition of reliability, accuracy, and long battery life while supporting the industry's standards for security. Description The following table describes the 500WERTModule's location compliance and part number. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 6 of 48 Gen5 500WERTModule Remote Installation Guide 1 Introduction Description Location compliance Itron part number 500WERTModule, 4 battery, register and telemetry 10-inch flying USA/Canada, Australia, Tonga ERW-1601-002 lead 500WERTModule, 2 battery, register and telemetry 10-inch flying USA/Canada, Australia ERW-1601-007 lead 500WERTModule, 2 battery, register, and 10-inch flying telemetry USA/Canada, Australia ERW-1601-010 lead Note: The 500WERTModule works accurately with cable lengths up to 300 feet. Use an Itron-approved extension cable. Related Documents The following documents may also be of use to you. These documents, as well as others, can be accessed and viewed at https://products.itron.com. 500 Modules Ordering Guide Gen5500WERT Module Specification Sheet Gen5 500WERT Module Technical Reference Guide UtilityIQ Installation Guide Water Meter and Telemetry Module Compatibility List Security When configured to operate in network mode, 500WERTModules attempt to join a Gen5 network. The next hop from the module is to a CPD. When the 500WERTModule has found a suitable CPD, confirmed a secure link, and received a drivers license from the head end, UtilityIQ can present the module data in the user interface and export it to customer applications. Refer to the GenX 500W ERT Module Specification Sheet for information on compatible hardware, firmware, and UtilityIQ versions. Transmission Modes The 500WERTModule is an IPv6 Wi-SUNcompliant device that operates in network mode or mobile mode. Network Mode In network mode, the module supports 5-, 15-, 30-, or 60-minute intervals. It provides storage and reporting for up to 62 days of 15-minute interval data and associated event data, or 8 months of hourly interval data. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 7 of 48 Gen5 500WERTModule Remote Installation Guide 1 Introduction Note: Interval data configuration is dependent on the module's firmware version. See Firmware Functionality on page 11 for more information. The 500WERTModule also sends a local access beacon message every 60 seconds that allows users to gather contingency readings locally when needed. Caution: If you perform a switch to network mode or switch to mobile mode operation, it results in a loss of interval data. The 500WERTModule operates using the 902 to 928 MHz in the ISM band frequency band and does not require an FCC license. Mobile Mode In mobile mode, the module transmits every nine seconds over multiple RF channels to report on:
meter register value cut cable or communication error event reverse flow (encoder version selected) system leak status low battery indicator Operating Modes The 500WERTModule has the following operating modes. Factory mode 500WERTModules are shipped from the factory in factory mode. The 500WERTModule's transmitter is turned off. The 500WERTModule's receiver is bubbling up to listen for a programming command. 500WERTModule attempt to read the register every hour. Register Error Detected and Register Error alarm or event flags may be set when a register is not connected. If the 500WERTModule reads a connected register, the module automatically moves to run mode. Audit mode Audit mode reduces the normal read latency time associated with standard modes of operation and is often used after initial installation. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 8 of 48 Gen5 500WERTModule Remote Installation Guide 1 Introduction This mode is useful in network installations where the normal bubble rate is very slow. Audit mode remains active for 30 days and then reverts to the initial programmed mode. Audit mode is intended to be used once. Run mode The 500WERTModule's normal operation mode. The 500WERTModule's transmitted message is dependent on its factory settings for standard consumption + messages (SCM+). SCM+ 500WERTModule default bubble-up rate is 10 seconds. Quiet mode Meter manufacturers can configure the 500WERTModule for quiet mode after programming and direct mounting the 500WERTModule in a factory. The 500WERTModule is awakened from quiet mode and enters run mode in one of two ways:
The 500WERTModule detects consumption at the top of the hour (last hourly interval is greater than 1 or less than -1). Receiving a two-way command, such as a Read ERT using FDM. If a 500WERTModule installed in quiet mode is not bubbling up SCM+ messages, it may be due to zero consumption on the 500WERTModule , such as a vacant or vacation home. Initiate a two-way command (for example, perform a Read ERT with FDM) before removing the unit. Battery Life The 500WERTModulehas an expected battery life of 20 years, dependent on use case. Low Battery The 500WERTModule includes a low battery indicator that helps utilities proactively plan and manage field module replacements. Events and Alarms The following section describes common events and alarms in the 500WERTModule. For an in-depth list of events, alarms, and their description, see Events and Alarms on page 38. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 9 of 48 Gen5 500WERTModule Remote Installation Guide 1 Introduction Mobile Mode Extended Alarm Flag This is retrievable with two-way communication. Register Error Flag The Register Error flag sets if the Register Error Detected flag is active for 24 hours. The Register Error Flag remains active for 40 days in mobile mode. Register Error Detected Register Error Detected indicates that the 500WERTModule is not communicating with the register/meter. The event or alarm flag automatically clears after the 500WERTModule receives a successful read from the register. Note: The Register Error Detected flag may be an indicator of a damaged register. Low Battery Warning The remote modules include a battery life estimator. The estimator is based on the number of data packets sent at the various power levels and the age (self-discharge) of the 500WERTModule . The low battery warning allows the utility to easily identify which 500WERTModules are nearing end-of-life in a mixed population and gives the utility the opportunity to schedule replacement. Note: The low battery warning is a single flag that is set when the battery has less than 10% remaining capacity, which typically corresponds to two years of battery life remaining. Battery life is evaluated daily at midnight. Network Mode Note: 500WERTModule events and alarms are dependent on the module's firmware version. For more information, see Firmware Functionality on page 11. The 500WERTModule reports the tampers available in mobile mode as well as extended meter alarms available from new solid-state and electronic meters connected to the 500WERTModule. The extended alarms include:
Empty pipe Temperature High flow Meter low battery Meter tampering Reverse flow Zero consumption December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 10 of 48 Gen5 500WERTModule Remote Installation Guide 1 Introduction Extended meter alarms are only available when a 500W ERT Module is in network mode. For more information about the extended alarms, see the OpenWay Collection Manager Device Interface Guide. Firmware Functionality This section lists the 500WERTModule firmware information and lists functionality by version. Each new version contains the features associated with the previous GSR. Part number Global software release
(GSR) version FDM Check Over-the-Air firmware part Endpoint number firmware version FMW-1606-001 2.0 6.6.0.0 DFW-1606-001 Firmware functionality Firmware download 100S mobile modes 5-, 15-, 30-, 60-minute interval data Extended meter alarms FMW-1606-002 2.0 6.6.2.0 DFW-1606-002 Supports all functionality described for firmware FMW-1606-001 for the 2-battery 500WERTModule December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 11 of 48 2Initializing and Connecting This chapter provides the instructions to initialize and connect the 500WERTModule to the meter or register.500WERTModules must be connected to the register or meter before they can be installed. Requirements are based on the network system mode. The 500WERTModule 's auto-
sensing technology eliminates the need to initialize the module at the time of installation. The module automatically detects the connected register type. Caution: To obtain an immediate reading, initialize the 500WERTModule with an approved handheld computer. Failure to initialize the module may delay the initial reading up to one hour. To initialize the 500WERTModule immediately, use one of the following handheld computers running Field Deployment Manager (FDM) version 4.0 or later. FC300SR handheld computer Itron Mobile Radio (IMR) connected to a user-supplied computer or Bluetooth device For normal activation, connect the 500WERTModule to the water meter register. The module polls for a register every hour and automatically activates after it detects a register. Programming Consider the following when the 500WERTModule is programmed:
The consumption values are not programmable. (Programmable parameters include values like ID and register type.) Programming the 500WERTModule moves it into the specified operating mode. If the 500WERTModuleis not programmed, the module attempts to read the register every hour and wakes up in default mobile mode when a register is found. To program the module, use either:
An FC300SR handheld or Itron Mobile Radio connected to a user-supplied computer or A Bluetooth device running FDM Tools 4.0 or later and your utility's programming configuration file Important! Do not program the module until it is connected to the water meter register. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 12 of 48 Gen5 500WERTModule Remote Installation Guide 2 Initializing and Connecting Refer to the Field Deployment Manager Tools Mobile Application Guide for programming information. After programming, the 500WERTModule enters the selected operating mode and begins to bubble up specified messages at the chosen rate. Caution!
The FC300SR or Itron Mobile Radio are the only devices that support programming for the 500WERTModule. Keep a minimum of 12 inches between the 500WERTModule and programming device while programming configuration changes are completed. Do not place the programming device antenna directly on the 500WERTModule. Encoder-type Register Connections Connect the wires from the 500WERTModule to the register screw terminals according to the following table. Note: Itron recommends 19-26 gauge, pre-bonded or solid conductor wire with a maximum diameter of
.082 inches (individual wire insulation). The use of un-bonded wire may produce an unreliable connection when using gel caps for joining wires. Remote 500WERTModule wire color Brown (data) Gray (power/clock) Yellow (ground) Register manufacturer Register screw color designator ADE Badger E Series HR E LCD HR E Mechanical Green Red Black Badger M5000 Mag Meter Green terminal: Out Red terminal: Input +
Black Input - and Out AquaMaster AquaMaster III Elster AMCO Invision Scancoder 4+
Red 4 -
Green Black Diehl Hydrus Green White Brown Elster AMCO evoQ4 (Sensus Protocol) Q200 (Sensus protocol) SM 700 (Severn Trent) Green Red Black Elster AMCO evoQ4 Mag Red White Black December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 13 of 48 Gen5 500WERTModule Remote Installation Guide 2 Initializing and Connecting Remote 500WERTModule wire color Brown (data) Gray (power/clock) Yellow (ground) Register manufacturer Register screw color designator Itron (Actaris) Cyble Coder Kamstrup flowIQ2100 Acculinx MasterMeter Octave Green Green Green Red Red Red Black Black Black McCrometer Green/data port Red/clock port Black/GND port Metron Farnier OER Mueller (Hersey) SSR Translator ARB-V E-Coder Neptune ProRead ProRead Auto-Detect Performance ETR RG3 Tomahawk ECR ICE iPERL OMNI Sensus SRII Mag8000-7ME6810 Mag8000CT-7ME6820 Siemens Mag Meter Green Green Red Red Black Black Red Black Green Green Green Green Red Red Red Black Black Black 92 91 93 Zenner (Hendey) ETR Green Red Black Pulser-type Register Connections Connect the 500WERTModule cable to the register according to the following table. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 14 of 48 Gen5 500WERTModule Remote Installation Guide 2 Initializing and Connecting Remote module wire color Brown Gray Yellow Register manufacturer Register screw color designator Badger RTR (3-wire) Badger RTR (2-wire) Red Red Black Black Green No connection*
Badger M5000 Mag Meter Red terminal: Out 1+
Black terminal: Out 1- White terminal: Out 1+
Cadillac Meter CMAG/EMAG Magnetic Flow DO1/DO2 COM COM Elster Digital Elster V100T Itron (Actaris) Flostar (2-wire) Cyble Sensor Krohne IFC RG3 Tomahawk Sensus PMM Black Red &Black Green Blue Red Yellow Either wire Remaining wire must be connected to both ERT Module wires Term B Green Red Term H Black Black Term B Green Bare Note: *Itron recommends terminating unconnected wires with a gel-cap connector to protect the bare wire end. See for more information. Extending the Cable Order the 25-foot inline connector extension cable assembly (CFG-0151-404) to extend the 500WERTModule's cable. Verifying Operation Use one of the following programming devices to verify that the 500WERTModule is correctly recording consumption data. FC300SR handheld computer Itron Mobile Radio connected to a user-supplied computer or Bluetooth device Caution: Verifying the 500WERTModule operation requires an FC300SR handheld computer or Itron Mobile Radio running FDM 4.0 or later. Legacy Itron handheld programming devices cannot read the 500WERTModule . December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 15 of 48 Gen5 500WERTModule Remote Installation Guide 2 Initializing and Connecting Each handheld radio requires special setup and configuration parameters to successfully read and program remote modules. Refer to the respective meter reading application for specific instructions. When comparing the actual register value to that reported by the 500WERTModule , please keep in mind the 500WERTModule 's consumption value is updated once an hour when it is in run mode. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 16 of 48 3Setting up and Installing This section describes the installation process for the 500WERTModule and its necessary and optional accessories. Read this chapter in the order it is provided, as certain procedures must be completed ahead of 500WERTModule installation. Installing the Module Cable Strain Relief After you complete the 500WERTModule to register connections, install a cable tie to the meter cable just below the exposed colored lead wires on the cable insulation. The cable tie provides a cable strain relief to reduce the risk of destructive tension on the lead wires. These materials are required to install the cable strain relief:
Remote mount kit CFG-1300-003, dual cable ports for register connection and telemetry device connection Side cutter pliers Gel connector crimping tool Cable tie gun Torx T-15 screwdriver Installing the Cable Strain Relief 1. Wrap the cable tie around the meter register or secondary connection cable. 2. Insert the pointed end of the cable tie into the receptacle end of the cable tie with the ribbed edge facing in. 3. Pull the pointed end of the cable tie until the cable tie is hand-tightened. 4. Insert the excess cable tie into the cable tie gun. Pull the cable gun trigger to tighten and clip the excess cable tie. The cable tie gun shown in the illustration is equipped with a red dial that allows the user to set the cable tightening pressure of the cable gun. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 17 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing 5. If your cable tie gun is equipped with a dial to set the tightening pressure, set the pressure to ensure that the cable tie is secure on the lead wire. After installation, the cable tie must not move on the register or secondary lead wire. 6. If your cable tie gun does not have a clipping feature, remove the cable tie from the cable tie gun. Using a side cutter pliers, clip the excess cable tie. 7. Place the cable connection into the 500WERTModule housing with the cable ties to the inside. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 18 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing Installing the Backplate After the connections are made to the register and optional telemetry device, attach the 500WERTModule's backplate. Mount the remote module after the backplate is attached. 1. Route the register cable and telemetry device cable through the dual-port backplate. Ensure that the cable strain reliefs are inside the module housing and backplate assembly. 2. Route the register cable through the bottom backplate cable cutout and telemetry device cable through the top backplate cable cutout. 3. Align the remote module backplate with the mounting screw holes. Verify that the Itron logo is not upside down. 4. Insert a backplate mounting screw in one corner and tighten the screw two or three turns. Insert the remaining three screws and tighten each a few turns. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 19 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing 5. Completely tighten all screws evenly in an alternating fashion. Remote Mounting the 500WERTModule 1. Connect the 500WERTModule to the register as described in Initializing and Connecting on page 12. 2. Using a backplate, create a template by drilling through a backplate lug slot to mark the position of the screw. Use the drilled backplate as your mounting template. The arrow on the 500WERTModule must point up when installation is complete. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 20 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing Mounting Accessories Accessory Part number Remote mount kit (500WERTModule with telemetry device) CFG-1300-003 Pipe mount kits Pipe mount kit for pipe diameters up to 4 CFG-0217-501 Pipe mount kit for pipe diameters between 3/4 to 1-3/4 CFG-0217-503 Pipe mount kit for pipe diameters between 1-5/16 to 2 CFG-0217-504 Cable armor (for field retrofit installation instructions, ) 5-foot cable thin-insulation (with protective cover and cable armor) CFG-0151-006SS 5-foot cable thick-insulation (with protective cover and cable armor) CFG-0151-010SS 5-foot cable armor for field retrofit Direct mount screw pack Direct mount screw pack, bulk: 80 per bag Direct mount screw pack, bulk: 122 per bag FAB-1302-001 SCR-0010-005 SCR-0010-004 SCR-0010-001 Direct-mounting to the Meter Register Direct-mounting 500WERTModules to a meter register requires a register designed for that purpose. This section describes 500WERTModule installation for the following direct mount registers:
Badger ADE and RTR Elster/AMCO (ABB) Scancoder, InVISION, and Digital Warning! Do not use the direct mounting method in a pit environment. Use a 500WERTModule for pit environments. Direct mounting on the ABB Scancoder, InVision, or Digital Direct Mount Note: Verify that you have an Elster/AMCO meter with a register designed for direct-mount 500WERTModule. Always install the 500WERTModule right side up with the arrow on the housing pointed upward. The register may or may not be mounted on the meter when performing the following steps. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 21 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing 1. Push the hollow pin (1) completely out of its location and separate the 500WERTModule mounting bracket (2) from the meter register collar (3). 2. Strip 1/2 inches of insulation from the end of the brown, gray, and yellow wires. 3. Place the 500WERTModule on the mounting bracket and route the yellow, gray, and brown wires through the opening. Note: A gasket is not required. 4. Install four Torx-head mounting screws (Itron part number SCR-0010-005). 5. Hand-tighten each screw. 6. Connect the 500WERTModule wires to the register screw terminals following the 500WERTModule to the Elster/AMCO meter register wire connections. Caution: Install the wires around the screws in a clockwise direction (as shown) or the wires may come out from under the screw heads as you tighten them. Also, verify that insulation is NOT compressed under the screw head, or the wire may not make good contact. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 22 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing 7. After the wires are connected, carefully tuck the connectors into the 500WERTModule housing. 8. Tighten all screws securely. 9. Install the module and mounting bracket on the meter register adapter collar. 10. Replace the hollow pin (1) you removed in step 1. Direct Mounting to a Badger Direct Mount Register Note: Verify you have a Badger meter with a register designed for direct mount remote modules. Check the part number on the label to verify the module matches the meter. Always install the module with the arrow on the housing pointing upward. The register may or may not be mounted on the meter when performing the following steps. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 23 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing 1. Connect the 500WERTModule wires to the register using gel-cap connectors following the 500WERTModule to the Badger ADE register wire connections (see Encoder-type Register Connections on page 13). The 500WERTModule has three wires that connect to the register. 2. To wire the 500WERTModule to the RTR 2-wire register, connect the 500WERTModule wires to the 2-wire register using gel-cap connectors. 3. After the wires are connected, carefully tuck the connectors into the 500WERTModule housing. 4. Place the 500WERTModule on the register, ensuring that the edge of the 500WERTModule housing is seated properly around the perimeter of the register as shown. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 24 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing Note: A gasket is not required. 5. Install four Torx-head mounting screws (SCR-0010-005) and hand-tighten the screws. 6. If you have not already done so, connect the register to the water meter and fully tighten the mounting screw (1) as directed by Badger Meter. Note: Mount the register on the meter in one of four different positions with respect to the direction of water flow (refer to the manufacturer's installation directions). 7. If the standard Torx screw is used (1), a wire seal is not necessary. If the optional slotted and drilled RTR screw is used, install a wire seal through the drilled screw from (1) to (2), or as specified by utility policy. Mounting to a Pipe The 500WERTModule can mount on a pipe vertically, diagonally, or horizontally using a pipe mount kit and remote mount kit (see Mounting Accessories on page 21). December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 25 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing Caution: A vertical mounting position is important to maximize RF performance. Mount the 500WERTModule with the module's label arrow pointing up. The module's arrow must never point to either side or upside down. The module's tilt tamper functionality is designed to operate with the module installed vertically. 1. Remove the pipe bracket and band clamp from the pipe mount kit (Itron part number CFG-
0005-003). Pipe brackets may be black or gray. These instructions show a black pipe bracket. 2. Loosen the band clamp screw until the end of the band releases. 3. Push the end of the clamp's band through the holes in the pipe bracket. 4. Place the band clamp around the pipe. The band loosely wraps around the pipe. 5. Push the end of the band through the band clamp screw assembly. Turn the band clamp's screw assembly to fit into the pipe bracket opening. Tighten the clamp screw until the band clamp is secure on the pipe. Adapter Plate Mounting Positions The installation procedure in the previous section shows how to mount the adapter plate on a vertical pipe. The following pictures show the adapter plate on 45-degree angle and horizontal pipes. Regardless of the angle of the pipe, the adapter plate mounting lug (1) must always be at December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 26 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing the top. If the pipe is at a 45-degree angle up to the right, install the adapter plate with the mounting screws (2) as shown. If the pipe is at a 45-degrees angle up to the left, install the adapter plate as shown. If the pipe is horizontal, install the adapter plate as shown. Mounting on the Adapter Plate 1. Locate the two 1-inch 500WERTModule mounting screws in the pipe mount kit. 2. Slide the 500WERTModule back cover onto the adapter, pushing up to secure the lug adapter in the lug slot. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 27 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing 3. Install the two 1-inch 500WERTModule mounting screws. 4. Tighten the screws to 9 to 12 inch-pounds of torque. Remote Mounting the 500WERTModule 1. Connect the 500WERTModule to the register as described in Initializing and Connecting on page 12. 2. Using a backplate, create a template by drilling through a backplate lug slot to mark the position of the screw. Use the drilled backplate as your mounting template. The arrow on the 500WERTModule must point up when installation is complete. Installing on a Flat Surface 1. Select an installation location. 2. Using a back plate template, drill three pilot holes into the wall or other surface. Make sure the two bottom holes are level. 3. Screw a mounting screw for the lug slot into the surface, leaving approximately 1/8 inch of the screw protruding. The lug slot should slide over the screw with a tight fit. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 28 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing 4. Slide the 500WERTModule lug slot onto the mounting screw, pushing the 500WERTModule upward until the screw head is all the way into the slot. 5. Screw the 500WERTModule to the wall using the remaining two mounting screws. 6. Insert a tamper seal over each mounting screw and drive into place with a nut driver or a similar tool. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 29 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing Note: A tamper seal is fully seated when the top of the tamper seal is approximately 1/16 inch below the top of the screw recess. 7. Secure any excess cable using the provided cable ties. Installing the Remote Disconnect Valve This section describes installation of a Smart Earth Technologies (SET) Remote Disconnect Valve in a water system. The 500WERTModule automatically detects the presence of connected water disconnect devices within 22.5 minutes and begins reading disconnect valve data. To immediately detect the water disconnect valve and begin reading data, perform a Check ERT with a handheld computer running FDM software. The 500WERTModule supports the following states:
Connected. The water flow is open and flowing at 100% configured capacity. Disconnected. The water flow is shut off with no water flowing. The remote water disconnect valve provides the ability to remotely open (reconnect) the valve. Restricted. The water is restricted and flowing at the configured installation flow. Wire Connections Connect the 500WERTModule wires to the Remote Disconnect Valve wires following the connections shown in the table below. The Remote Disconnect Valve connects to the Cellular 500W orange, white/purple, and blue wires. Connect the 500WERTModule wires to the SET valve wires following the connections shown in the SET Valve/500WERTModule wire connections table. 500WERTModule wire color Remote Disconnect Valve wire color Orange White/purple Blue Red Black Green December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 30 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing Installing the Leak Sensor Installation of the Leak Sensor with a 500WERTModule requires the Leak Sensor with an inline connector (Itron part number LDS-1601-001). The Leak Sensor connects to the telemetry connector on the 500WERTModule. For the installation instructions, see OpenWayRiva Leak Sensor Installation Guide. If the Leak Sensor five foot cable is not long enough to reach the 500WERTModule, an extension cable is available from Itron (CFG-0151-404). The maximum cable length between the Leak Sensor and the 500WERTModule should not surpass 30 feet. Caution: If the 500WERTModule is installed to enable communications for the Leak Sensor but a register is not connected, replace the register connector's cap with the environmental cap removed from the blue telemetry connector to protect the register connector. Installing the Itron Cable Armor The Itron cable armor provides a layer or protection for the module's cable jacket. Itron cable armor is available in five-foot sections. This section describes the procedure for installing Itron cable armor in a field installation. Warning!Use caution when you are installing the cable armor. Itron cable armor is stainless steel and may have sharp edges. If you remove the inline connector from the remote module to install the cable armor, you must use an Itron handheld to reprogram the module using FDM Endpoint Tools. Perform a Check ERT function (with FDM Endpoint Tools) after you reprogram the 500WERTModule to verify communication with the meter register. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 31 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing 1. Remove the installed 500WERTModule. Note: Itron strongly recommends that you keep the 500WERTModule connected to the register during cable armor installation. 2. Cut a two- to three-inch strip of electrical tape. 3. Wrap the entire piece of electrical tape around the 500WERTModule cable near the 500WERTModule . 4. Beginning over the installed electrical tape, twist the Itron cable armor onto the 500WERTModule cable using a right-handed twist. Warning!You must twistnot wrapthe cable armor onto the 500WERTModule cable. Wrapping the cable armor can cause the stainless steel jacket to warp. You must begin twisting the cable armor over portion of the cable protected by the electrical tape. If you do twist the cable armor onto the 500WERTModule cable on the unprotected portion of the 500WERTModule cable, you could damage the module's cable. A cut cable could cause an 500WERTModule or register communication failure. 5. Continue to twist the cable armor onto the 500WERTModule cable until the cable armor covers the entire cable. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 32 of 48 Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing 6. Remove any leftover materials from the customer premises. Discard or recycle leftover materials. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 33 of 48 4Using Gel-cap Connections to Complete Wiring Connections Important! All unused wires on 500WERTModule must be terminated. Wire terminations must be properly sealed with a non-conductive gel material to prevent water intrusion and possible environmental or electrical issues. This section provides the instructions to complete remote module to meter wiring connections. Gel-cap connections require:
E-9R 3M gel connector crimping tool (or other 3M approved crimping tool) Itron splice kit (part number OEM-0034-002) 1. Push two wires as far as possible into the connector. Caution: Do not strip insulation from the ends of the wires before inserting them into the connector. 2. Place the connector and wires into the jaws of the crimping tool. Ensure the wires remain fully inserted in the connector. 3. Squeeze the handles to crimp the connector. Apply pressure until the cap is fully seated
(at least three seconds). December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 34 of 48 Gen5 500WERTModule Remote Installation Guide 4 Using Gel-cap Connections to Complete Wiring Connections 4. The connector is properly crimped when the top of the moveable yellow center (1) is flush with the top of the connector body (2). Warning! Crimping the connector forces some sealant out of connector. The sealant protects the inside of the connector against insects, moisture, and other contaminants. The sealant may cause minor eye and skin irritation. Avoid eye contact. Avoid prolonged or repeated skin contact. Contact Itron Support for Safety Data Sheets (SDS). 5. After the 500WERTModule to register or meter wire connections are completed, arrange the connectors in a single file. 6. Insert the connectors and wires into the splice tube until the connectors and wires are completely immersed in the non-conductive gel material. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 35 of 48 Gen5 500WERTModule Remote Installation Guide 4 Using Gel-cap Connections to Complete Wiring Connections 7. Separate the cable wires to the sides and close the splice tube cover. 8. Remove any leftover materials from the customer premises. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 36 of 48 ATroubleshooting This information is provided to help you troubleshoot issues related to 500WERTModules. The following table describes possible issues and provides suggested actions to resolve the issue. Issue Action Cannot program the 500WERTModule. Check the programming device and software version. Program 500WERTModule using the FC300 handheld computer running Field Deployment Manager (FDM) software v4.0 or higher. Cannot read the 500WERTModule. A 500WERTModule that is not programmed will not transmit an SCM+ message. Reprogram the 500WERTModule and perform a reread. If a 500WERTModule is not initially programmed, it will not bubble-up and listen for an SCM+ message. The 500WERTModule is reporting an invalid read. A 500WERTModule that has set the Register Error flag will cause an Invalid Read to display in the FDM Consumption field. Marginal readability due to 500WERTModule location Consider reprogramming the 500WERTModule for
(for example, a 500WERTModule deep inside a pit). Hard-to-read (H2R) mode. Programming the The handheld programmer is locked up and button presses produce no response. 500WERTModule for hard-to-read mode increases the output to high power. Note: Hard-to-read mode will reduce battery life. Soft boot the handheld. Reference the documentation for your programming device. For more information, see Related Documents on page 7. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 37 of 48 BEvents and Alarms The following table describes events and alarms for the 500WERTModules. These events and alarms are supported only when the device is in network mode. Event ID Event name Event description 1 2 3 6 7 8 9 10 11 12 13 14 15 17 18 Inter Digit Corrupt digit in the encoded register reading. Register Error No Communication with Register. Invalid Read Register is not sending a valid read. Endpoint - Low 500WERTModule has a low battery warning. 10% battery life remaining. Battery Is an alarm by default. Consumer Leak 500WERTModule has detected continuous flow over a set period of time. detected Is an alarm by default. Qualifies as an active event. Consumer Leak 500WERTModule has detected the end of continuous flow after having reported a end leak. Reverse Flow 500WERTModule has detected reverse flow. detected Qualifies as an active event. Reverse Flow end 500WERTModule has detected the end of reverse flow after having reported reverse flow. Leak Sensor Ok 500WERTModule detects a leak sensor attached and it is working properly (triggered when state was previously unknown or previously not working properly). Leak Sensor No 500WERTModule detects a leak sensor is attached but it not working properly. Comms Leak Sensor 500WERTModule does not detect a Leak Sensor attached after having previously Detached having one attached. Valve OK 500WERTModule detects a disconnect valve attached and it is working properly
(triggered when state was previously unknown or previously not working properly). Valve No Comms 500WERTModule detects a disconnect valve is attached but it not working properly. Pulse Mismatch The 500WERTModule has detected an internal pulse mismatch. Cut Cable detected Physical Cut Cable detected by the 500WERTModule. Qualifies as an active event. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 38 of 48 Gen5 500WERTModule Remote Installation Guide B Events and Alarms Event ID Event name Event description 19 28 500 501 502 503 504 505 506 507 508 509 510 Cut Cable end Physical Cut Cable no longer detected by the 500WERTModule. Encoder Micro Device has detected that the Encoder Micro has reset unexpectedly. Reset Critical error Catch-all for critical internal error not covered in other events.
(internal) Right Sizing Client has requested Right Sizing operation in 500WERTModule. started Right Sizing completed Right Sizing cancelled Note:Right sizing operations are not supported when the device is operating in Network mode. However, if the device is operating in Mobile (100S) mode and right sizing is started this event will be logged in the COSEM event log. Right Sizing operation is complete. Note: Right sizing operations are not supported when the device is operating in Network mode. However, if the device is operating in Mobile (100S) mode and right sizing is started this event will be logged in the COSEM event log. Right Sizing operation was cancelled by client. Note: Right sizing operations are not supported when the device is operating in Network mode. However, if the device is operating in Mobile (100S) mode and right sizing is started this event will be logged in the COSEM event log. Flash Error A flash error has been detected. Meter Quiet Mode Occurs when the 500WERTModule first gets pulses, or detects consumption and Exit wakes from Meter Quiet Mode (not Factory Ship Mode). Entering network The device has been changed to Network mode. mode Set Battery Params Any change to the BatteryUseParameters structure will result in this event. Set Meter Right Meter right sizing parameters have been changed. Sizing Params Note: Right sizing operations are not supported when the device is operating in Network mode. However, if the device is operating in Mobile (100S) mode and right sizing is started this event will be logged in the COSEM event log. Key Update Key has been updated in the device. Device Not Application has not received any incoming data which indicates the device may not be Communicating communicating on the network. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 39 of 48 Gen5 500WERTModule Remote Installation Guide B Events and Alarms Event ID Event name Event description 511 Load Profile Load Profile object has been cleared. The specific causes of this event are:
Cleared Transitioning from 100S (Run, Factory, Quiet)to IoT mode, or from IoT to 100S mode. Setting Interval size to a new value (IoT mode only) Setting count rate, initial index, PCOMP, Rollover, EncoderDriv500WERTModuleype (100S or COSEM) to a new value. 512 515 516 517 Manual Time Time has been changed manually. Sync Time Sync over Time change is greater than warning level threshold. threshold detected Qualifies as an active event. Time Sync over Time change is greater than warning level threshold back below threshold. threshold end Entering 100S The device has been changed from Network mode to 100S Mode. Mode 1000 Meter - Register Badger Extended Alarm: Bit 0 = register removal. 1001 Removal Meter -
Temperature Alarm Badger Extended Alarm: Bit 1 = temperature alarm. 1002 Meter - End of Badger Extended Alarm: Bit 2 = end of life alarm. 1003 meter life Meter - Zero Consumption Detected Badger Extended Alarm: Bit 3 = no usage alarm. 1004 Meter - Reverse Badger Extended Alarm: Bit 4 = reverse flow alarm. 1005 Flow Meter Meter - Leak Meter Alarm Badger Extended Alarm: Bit 5 = leak alarm. Is an alarm by default. 1006 Meter - Encoder Badger Extended Alarm: Bit 6 = program alarm. Programming 1007 1500 Meter - Tamper Badger Extended Alarm: Bit 7 = tamper. Meter - Active Reverse Flow Kamstrup Extended Alarm Byte1: Bit 0 = Active reverse flow. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 40 of 48 Gen5 500WERTModule Remote Installation Guide B Events and Alarms Event ID Event name Event description 1501 Meter - Historic Reverse Flow Kamstrup Extended Alarm Byte1: Bit 1 = Historic Reverse (Active infocode within the last 30 days, no matter how long the infocode was active). 1502 Meter - Active Kamstrup Extended Alarm Byte1: Bit 2 = Active Dry (meter is in a current empty pipe Empty Pipe state). Is an alarm by default. 1503 Meter - Historic Empty Pipe Kamstrup Extended Alarm Byte1: Bit 3 = Historic Dry (Active infocode within the last 30 days, no matter how long the infocode was active). 1504 Meter - Active Kamstrup Extended Alarm Byte1: Bit 4 = Active burst (meter is currently in a high flow Burst state outside of the meter parameters). Is an alarm by default. 1505 Meter - Historic Burst Kamstrup Extended Alarm Byte1: Bit 5 = Historic Burst (Active infocode within the last 30 days, no matter how long the infocode was active). 1506 Meter - Encoder Kamstrup Extended Alarm Byte1: Bit 6 = Encoder setup has been changed one or Programming more times since production. 1507 Meter - Active Kamstrup Extended Alarm Byte2: Bit 0 = The meter is in an active leak state. Leak Alarm Is an alarm by default. 1508 1509 1510 1511 1512 1513 Meter - Historic Leak Alarm Kamstrup Extended Alarm Byte2: Bit 1 = Historic Leak (Active infocode within the last 30 days, no matter how long the infocode was active). Meter - Low Temperature Alarm Meter - High Temperature Alarm Kamstrup Extended Alarm: Minimum meter temperature detected. Trigger on <36F indication from Kamstrup meter. Kamstrup Extended Alarm: Maximum meter temperature detected. Trigger on >125F indication from Kamstrup meter. End of meter life Kamstrup Extended Alarm: The meter is near the end of its expected life. Register Removal Kamstrup Extended Alarm: The meter register has been tampered with or removed. Meter - Zero Consumption Detected Kamstrup Extended Alarm: The meter has detected no usage. 1514 Low Pressure Kamstrup Extended Alarm: The meter has detected minimum pressure. 1515 Alarm High Pressure Alarm Kamstrup Extended Alarm: The meter has detected maximum pressure. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 41 of 48 Gen5 500WERTModule Remote Installation Guide B Events and Alarms Event ID Event name Event description 1600 Meter - Backflow Intelis Water Meter Extended Alarm bit 9: The meter has detected backflow consumption. For the International meter this is cleared at midnight each day if the condition is no longer present. For the NAM meter this is cleared after an alarm duration time which is 1 day minimum. 1601 Meter - Empty Intelis Water Meter Extended Alarm bit 6: The meter has detected that the pipe is Pipe empty. For the International meter this is cleared at midnight each day if the condition is no longer present. For the NAM meter this is cleared after an alarm duration time which is 1 day minimum. Is an alarm by default. 1602 Meter - Meter Intelis Water Meter Extended Alarm bit 2: The meter has detected that it has been Reversed installed in a reverse orientation. For the International meter this is cleared at midnight each day if the condition is no longer present. For the NAM meter this is cleared after an alarm duration time which is 1 day minimum. 1603 Meter Low Intelis Water Meter Extended Alarm bit 5: The meter has detected that its battery is Battery low (NAM Meter remaining life time < 6 months, International Meter remaining life time
< 12 months). 1604 Meter - Leakage Intelis Water Meter Extended Alarm bit 8: The meter has detected a leak. For the International meter this is set if the average flow rate during each of the previous 24 hours (midnight to midnight) was above the leakage flow rate threshold; it is cleared if the average flow rate during any of the previous 24 hours (midnight to midnight) was below the leakage flow rate threshold. For the NAM meter this is set if the average flow rate during each of the hours over a configurable number of days was above the leakage flow rate threshold; it is cleared as soon as the average flow rate for an hour goes below the leakage flow rate. Is an alarm by default. 1605 Meter - Burst Flow Intelis Water Meter Extended Alarm bit 4: The meter has detected a burst flow which
/ Broken Pipe indicates the pipe is likely broken. For both the International and the NAM meter this is cleared immediately as soon as the condition is no longer present. Is an alarm by default. 1606 Cover Open / Real Intelis Water Meter Extended Alarm: The meter has detected that the cover is Time Removal currently open. Is an alarm by default. 1607 Meter - Tamper Intelis Water Meter Extended Alarm bit 11: The meter has detected that the cover was Alarm opened so the meter may have been tampered with. For the International meter this is never cleared. For the NAM meter this is cleared after an alarm duration time which is 1 day minimum. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 42 of 48 Gen5 500WERTModule Remote Installation Guide B Events and Alarms Event ID Event name Event description 1608 Meter -
Intelis Water Meter Extended Alarm bit 0 OR bit 1: The meter has detected that the Temperature temperature has gone outside the meters temperature range (either high or low). For Alarm the International meter this is cleared at midnight each day if the condition is no longer present. For the NAM meter this is cleared after an alarm duration time which is 1 3000 3001 Device Reconfigured Event Log Cleared day minimum. The HES configuration has changed in the device. The Itron Event Log has been reset. 3003 Configuration A new HES configuration has been downloaded. 3004 3005 3006 3007 Downloaded System Reboot Watchdog error - reboot. System Restart Planned restart of 500WERTModule. Improper Installation Detected Disconnect Completed 500WERTModule could not adopt configuration information. Disconnect was received and has completed. 3008 Disconnect Failed Disconnect was received but failed to execute. Event detail will contain the verbose_ result attribute of the DisconnectControl object. 3011 Connect Completed Reconnect was received and has completed. Event detail will contain the verbose_ result attribute of the DisconnectControl object. 3012 Connect Failed Reconnect was received but failed to execute. Event detail will contain the verbose_ result attribute of the DisconnectControl object. 3013 Flow Restriction Restrict / service limit was received and has completed. Event detail will contain the Setting Changed verbose_result attribute of the DisconnectControl object. 3014 Flow Restriction Restrict / service limit was received but failed to execute. Event detail will contain the Setting Failed verbose_result attribute of the DisconnectControl object. 3015 Authentication Application level security failure - authentication. Failed 3016 Access Control Application level security failure - access control. Failed 3017 3018 Key Rollover Key rollover command received. Key Signing Application level security failure - c500WERTModuleificate. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 43 of 48 Gen5 500WERTModule Remote Installation Guide B Events and Alarms Event ID Event name Event description 3019 Takeover Package Accepted A Takeover Package was presented and accepted by the 500WERTModule. 3020 Takeover A Takeover Package was presented, but rejected by the 500WERTModule. Package Rejected 3021 Replay Attack Application level security failure - Replay. 3022 10000 10001 Detected RMA Signed Authorization Received A Signed Authorization with issued-to Itron-RMA has been received. PCOMP Changed Metrology parameter (PCOMP) changed. Count Rate Changed Metrology parameter (Count Rate) changed. 10002 Rollover Count Metrology parameter (Rollover Count) changed. Changed 10003 Count Sample Metrology parameter (Count Sample Configuration debounce parameters) changed. Debounce Changed 10004 Encoder Driver Metrology parameter (Encoder Driver Type) changed. 10005 10006 10007 Type Changed Prescaler changed Metrology parameter (Prescaler) changed. Initial Index Metrology parameter (Initial Index) changed. Image transfer Self-descriptive. initiated (enabled) 10008 Image transfer Self-descriptive. canceled
(disabled) 10009 Image transfer Self-descriptive. cancel failed 10010 Image verification Self-descriptive. initiated 10011 Image verification Self-descriptive. successful December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 44 of 48 Gen5 500WERTModule Remote Installation Guide B Events and Alarms Event ID Event name Event description 10012 Image verification Self-descriptive. failed 10013 Image activation Self-descriptive. initiated 10014 Image activation Self-descriptive. successful 10015 Image activation Self-descriptive. failed 10019 Load Profile A change has been made to the CompressedLoadProfile object (OBIS Interval Changed A.128.100.0.1.255) capture_period (attribute 7). 10020 Count Sample Metrology parameter (Count Sample Configuration sample width parameters) Width Changed changed. 10021 Count Sample Metrology parameter (Count Sample Configuration sample width parameters) Rate Changed changed. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 45 of 48 CImportant Safety and Compliance Information This section provides important information for your safety and product compliance. USA, FCC Part 15 Spectrum Compliance This device complies with Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Operation is subject to the following two conditions:
This device may not cause harmful interference. This device must accept any interference that may cause undesirable operation. This device must be installed to provide a separation distance of at least 20 centimeters
(7.9 inches) from all persons to be compliant with regulatory RF exposure. USA, FCC Class B-Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help. Modifications and Repairs To ensure system performance, this device and antenna shall not be changed or modified without the express approval of Itron. Per FCC and ISED rules, unapproved modifications December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 46 of 48 Gen5 500WERTModule Remote Installation Guide C Important Safety and Compliance Information or operation beyond or in conflict with these instructions for use could void the user's authority to operate the equipment. Canada, ISED Spectrum Compliance Compliance Statement Canada Dclaration de Conformit This device complies with Innovation, Science and Le prsent appareil est conforme aux CNR d'Industrie Economic Development Canada (ISED) license-
Canada applicables aux appareils radio exempts de exempt RSS standard(s). Operation is subject to the licence. L'exploitation est autorise aux deux following two conditions: (1) this device may not cause conditions suivantes: (1) l'appareil ne doit pas produire interference, (2) this device must accept any de brouillage, (2) l'utilisateur de l'appareil doit accepter interference, including interference that may cause tout brouillage radiolectrique subi, mme si le undesired operation of the device. brouillage est susceptible d'en compromettre le Under Innovation, Science and Economic fonctionnement. Development Canada (ISED) regulations, this radio Conformment la rglementation d'Industrie Canada, transmitter may only operate using an antenna of a le prsent metteur radio peut fonctionner avec une type and maximum (or lesser) gain approved for the antenne d'un type et d'un gain maximal (ou infrieur) transmitter by Industry Canada. To reduce potential approuv pour l'metteur par Industrie Canada. Dans radio interference to other users, the antenna type and le but de rduire les risques de brouillage its gain should be so chosen that the equivalent radiolectrique l'intention des autres utilisateurs, il isotropically radiated power (e.i.r.p.) is not more than faut choisir le type d'antenne et son gain de sorte que that necessary for successful communication. la puissance isotrope rayonne quivalente (p.i.r.e.) ne dpasse pas l'intensit ncessaire l'tablissement d'une communication satisfaisante. RF Exposure (FCC/ISED) This equipment complies with radiation exposure Cet quipement est conforme aux limites d'exposition limits set forth for an uncontrolled environment. This aux radiations dans un environnement non contrl. equipment should be installed and operated with Cet quipement do it tre install et utilis distance minimum distance 20 cm between the radiator and minimum de 20 cm entre le radiateur et votre corps. Cet your body. This transmitter must not be co-located or metteur ne doit pas tre co-localises ou oprant en operating in conjunction with any other antenna or conjonction avec tout autre antenne ou transmetteur. transmitter. Australia, ACMA Spectrum Compliance When this device is sold and shipped to Australia, it is configured and labeled accordingly to be compliant with ACMA Standards for the Radio, EMC and RF Exposure. This includes standard AS/NZS 4268 RF spectrum standard for frequency and power out. New Zealand, RCM Spectrum Compliance Note: The Remote 500WERTModule is not approved for use in New Zealand. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 47 of 48 Gen5 500WERTModule Remote Installation Guide C Important Safety and Compliance Information Lithium Battery Safety Warning! Follow these procedures to avoid injury to yourself or others. The lithium battery may cause a fire or chemical burn if it is not disposed of properly. Do not recharge, disassemble, heat above 212Fahrenheit (100C Celsius), crush, expose to water, or incinerate the lithium battery. Fire, explosion, and severe burn hazard. The battery used in this device may present a risk of fire or chemical burn if mistreated. Keep the lithium battery away from children. Disconnecting Power Warning! Qualified technicians: during service, disconnect power to prevent ignition of flammable or combustible atmospheres. Electromagnetic Compatibility Warning! Use only approved accessories with this equipment. Unapproved modifications or operation beyond or in conflict with these instructions for use may void authorization by the authorities to operate the equipment. Electrostatic Discharge Warning! Internal circuit components can be sensitive to electrostatic discharge. Before installation, discharge electrostatic buildup by touching a metal pipe or other earth-grounded metal object prior to touching the meter body, register housing, or Itron device. Do Not Drop Warning! While Itron modules are designed to withstand a drop, dropping the module may damage the device and void the warranty. December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 48 of 48
1 2 3 4 | ID Label and Location | ID Label/Location Info | 137.65 KiB | January 15 2020 / January 17 2020 |
HVIN: RIVAWA EWQRIVAWA / 864D-RIVAWA label page 1 of 1 HVIN: RIVAWRA rivawa_labels3a.doc rev 3a
1 2 3 4 | ID Label and Placement | ID Label/Location Info | 357.28 KiB | / August 04 2019 |
RIVAWA EWQRIVAWA / 864D-RIVAWA label page 1 of 2 rev 002 RIVAWRA EWQRIVAWA / 864D-RIVAWA label page 2 of 2 A later version of the labels has the FCC and IC rows flipped on the remote version:
rev 002
1 2 3 4 | Confidentiality Letter | Cover Letter(s) | 31.26 KiB | June 22 2023 / June 29 2023 |
Itron, Inc. 2401 N. State St. Waseca, MN 56093 507-781-4480 www.itron.com Apr 20, 2023 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Dear Sir or Madam, This letter is to comply with CFR 47 0.457 and 0.459 pertaining to confidential ma-
terial. requests the following documents regarding this submission for FCC ID:EWQRIVAWA to be held confidential, long term. Itron, Inc. 1. Schematics 2. Block Diagrams 3. Operational Description 4. Parts List / Tune-Up Procedure The above material contains trade secrets as specified by CFR 47 0.457(d) and technical data, which would customarily be guarded from competitors. We do not want these docu-
ments that are submitted to any regulatory authority including but not limited to the FCC, ISED or a CB/TCB, to be accessible to the general public or anyone other than Itron. Sincerely, Dan Bomsta Sr. Principal Regulatory Engineer dan.bomsta@itron.com Itron, Inc.
1 2 3 4 | Covered Equipment Attestation Statement | Attestation Statements | 41.38 KiB | June 22 2023 / June 29 2023 |
Itron, Inc. 2401 N. State St. Waseca, MN 56093 507-781-43000 www.itron.com Apr 20, 2023 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Applicant Attestation, FCC ID: EWQRIVAWA Dear Sir or Madam, The equipment identified below is not prohibited from receiving authorization under certifi-
cation pursuant to 47 CFR Part 2, Subpart J, 2.903. The applicant identified below is not identified on the FCC Covered List as an entity, affiliate, or subsidiary which produces equipment on the Covered List or identified as an entity which has rebranded or relabeled equipment produced by the entities identified in the Covered List. Certification Program Type Of Service Certification Number Radio Certification Class II Permissive Change EWQRIVAWA I, Dan Bomsta, hereby attest that the above statements are true and correct regarding the herein identified equipment subject to US equipment authorization under certification in accordance with 47 CFR Part 2, Subpart J. Sincerely, Dan Bomsta Sr. Principal Regulatory Engineer 507-781-4480 dan.bomsta@itron.com Itron, Inc.
1 2 3 4 | PCII Letter | Cover Letter(s) | 45.86 KiB | June 22 2023 / June 29 2023 |
Itron, Inc. 2401 N. State St. Waseca, MN 56093 507-781-4480 www.itron.com Apr 20, 2023 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Class II Permissive Change, FCC ID: EWQRIVAWA Dear Sir or Madam, Itron hereby requests a Class II Permissive Change, for FCC ID: EWQRIVAWA. Emis-
sions and related specifications were evaluated, with the change(s) listed below, and remain compliant. Please see reports included with this filing. Circuitry: None Functional: Added GFSK 150kbps FHSS and GFSK 150kbps Hybrid Antenna: None Cosmetic: None Sincerely, Dan Bomsta Sr. Principal Regulatory Engineer dan.bomsta@itron.com Itron, Inc.
1 2 3 4 | Attestation Statements | June 22 2023 / June 29 2023 |
1 2 3 4 | Confidentiality Request | Cover Letter(s) | 55.67 KiB | July 28 2021 |
22 June 2021 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Request for confidentiality FCC ID: EWQRIVAWA Dear Sir or Madam:
This letter is to comply with 47CFR Section 0.457 and Section 0.459 pertaining to confidential material. Itron, Inc. requests the following documents regarding this submission for FCC ID:
EWQRIVAWA (a.k.a. 500W) to be held confidential, long term. 1. Schematics, 2. Block Diagrams, 3. Theory of Operations, multiple documents The above material contains trade secrets as specified by 47CFR 0.457 (d) and technical data, which would customarily be guarded from competitors. We do not want these documents that are submitted to any regulatory authority including but not limited to the FCC, ISED or a CB/TCB, to be accessible to the general public or anyone other than Itron. Sincerely, Jay R. Holcomb R&D Spectrum Regulatory jay.holcomb@itron.com Itron, Inc. Enclosure: other exhibits cc: n/a rev_
1 2 3 4 | Cover Letter | Cover Letter(s) | 55.12 KiB | July 28 2021 |
22 June 2021
Federal Communications Commission
7435 Oakland Mills Road
Columbia, MD 21046
Subject: Request for Class 2 Permissive Change
FCC ID: EWQRIVAWA
Dear Sir/Madam:
Itron herby requests a Class 2 Permissive Change for an Automatic
Meter Reading endpoint device for utility water meters, FCC ID:
EWQRIVAWA. There are two models that differ only in packaging,
to allow mounting and/or connecting on/to different
manufacturer’s water meters. For information, this device is also
known as the 500W. This change is to add one new modulation:
GFSK/100kpbs on a existing channel hop set. All emissions and
related specifications were evaluated with the change and remain
compliant. See reports included with this filing.
Sincerely,
Jay R. Holcomb
R&D Spectrum Regulatory
jay.holcomb@itron.com
Itron, Inc.
Enclosure: other exhibits
cc: n/a
rev_
1 2 3 4 | TCB Comments | Cover Letter(s) | 44.01 KiB | January 17 2020 |
RE: Equipment Authorization Line Entries. The frequency range on last line entry on the previous equipment authorization was adjusted according to PCII letter. This grant adds a new modulation type and frequency range on the second to last line. Note Software distribution for non-SDR applied in accordance with KDB 594280. PAG reuse employed regarding KDB 418845 and KDB 585825; no changes to previously approved software distribution scheme. Respectfully Submitted, CKC Certification Services, LLC
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2023-06-29 | 903 ~ 926.8 | DSS - Part 15 Spread Spectrum Transmitter | Class II Permissive Change |
2 | 2021-07-28 | 903 ~ 926.8 | DSS - Part 15 Spread Spectrum Transmitter | |
3 | 2020-01-17 | 903 ~ 926.8 | DSS - Part 15 Spread Spectrum Transmitter | |
4 | 2019-04-08 | 903 ~ 926.8 | DSS - Part 15 Spread Spectrum Transmitter | Class II permissive change or modification of presently authorized equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 | Effective |
2023-06-29
|
||||
1 2 3 4 |
2021-07-28
|
|||||
1 2 3 4 |
2020-01-17
|
|||||
1 2 3 4 |
2019-04-08
|
|||||
1 2 3 4 | Applicant's complete, legal business name |
Itron Inc
|
||||
1 2 3 4 | FCC Registration Number (FRN) |
0005861034
|
||||
1 2 3 4 | Physical Address |
2401 N State Street
|
||||
1 2 3 4 |
Waseca, MN
|
|||||
1 2 3 4 |
Waseca
|
|||||
1 2 3 4 |
Waseca, 56093
|
|||||
1 2 3 4 |
United States
|
|||||
app s | TCB Information | |||||
1 2 3 4 | TCB Application Email Address |
t******@ckc.com
|
||||
1 2 3 4 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 3 4 | Grantee Code |
EWQ
|
||||
1 2 3 4 | Equipment Product Code |
RIVAWA
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 | Name |
D****** B******
|
||||
1 2 3 4 |
J******** R******** H******
|
|||||
1 2 3 4 | Title |
Senior Principal Regulatory Engineer
|
||||
1 2 3 4 |
R&D Spectrum Regulatory
|
|||||
1 2 3 4 | Telephone Number |
507-7********
|
||||
1 2 3 4 |
509-8********
|
|||||
1 2 3 4 | Fax Number |
507-7********
|
||||
1 2 3 4 |
509-8********
|
|||||
1 2 3 4 |
d******@itron.com
|
|||||
1 2 3 4 |
j******@itron.com
|
|||||
app s | Technical Contact | |||||
1 2 3 4 | Firm Name |
Itron, Inc.
|
||||
1 2 3 4 | Name |
A**** F******
|
||||
1 2 3 4 |
C******** W****
|
|||||
1 2 3 4 | Physical Address |
2401 N. State St.
|
||||
1 2 3 4 |
Waseca, Minnesota 50963
|
|||||
1 2 3 4 |
Waseca, 50963
|
|||||
1 2 3 4 |
United States
|
|||||
1 2 3 4 | Telephone Number |
50778********
|
||||
1 2 3 4 |
507-7********
|
|||||
1 2 3 4 |
507-7********
|
|||||
1 2 3 4 | Fax Number |
507-7********
|
||||
1 2 3 4 |
a******@itron.com
|
|||||
1 2 3 4 |
c******@itron.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 2 3 4 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Automatic Meter Reading Mobile Reader Device for Utility Meters | ||||
1 2 3 4 | Automatic Meter Reading Transceiver device for utility meters | |||||
1 2 3 4 | AMR transceiver device for utility meters | |||||
1 2 3 4 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 | Yes | |||||
1 2 3 4 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 | Purpose / Application is for | Class II Permissive Change | ||||
1 2 3 4 | Class II permissive change or modification of presently authorized equipment | |||||
1 2 3 4 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 | Grant Comments | C2PC to add modulation type(s). Power listed is conducted. The antenna(s) used with this transmitter must be installed to provide separation distance of at least 20cm from all persons and must not be co-located with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. End users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. Approved for use with antenna(s) as listed in this filing. | ||||
1 2 3 4 | C2PC to add modulation type(s). Power listed is conducted. The antenna(s) used with this transmitter must be installed to provide separation distance of at least 20cm from all persons and must not be co-located with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. End users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. Approved for use with antenna(s) as listed in this filing. | |||||
1 2 3 4 | C2PC to add modulation type(s). Power listed is conducted. The antenna(s) used with this transmitter must be installed to provide separation distance of at least 20cm from all persons and must not be co-located with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. End users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. Approved for use with antenna(s) as listed in this filing. | |||||
1 2 3 4 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 | Firm Name |
CKC Laboratories, Inc.
|
||||
1 2 3 4 | Name |
S**** B********
|
||||
1 2 3 4 | Telephone Number |
209-9******** Extension:
|
||||
1 2 3 4 |
20996********
|
|||||
1 2 3 4 | Fax Number |
866 7********
|
||||
1 2 3 4 |
20974********
|
|||||
1 2 3 4 |
q******@ckc.com
|
|||||
1 2 3 4 |
s******@ckc.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 903 | 926.8 | 0.008 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15C | CC | 903 | 926.8 | 0.202 | |||||||||||||||||||||||||||||||||||
1 | 3 | 15C | CC | 902.2 | 927.75 | 0.583 | |||||||||||||||||||||||||||||||||||
1 | 4 | 15C | CC | 902.4 | 927.6 | 0.579 | |||||||||||||||||||||||||||||||||||
1 | 5 | 15C | CC | 902.3 | 926.9 | 0.646 | |||||||||||||||||||||||||||||||||||
1 | 6 | 15C | CC | 902.4 | 927.6 | 0.043 | Hybrid Mode | ||||||||||||||||||||||||||||||||||
1 | 7 | 15C | CC | 902.4 | 927.6 | 0.635 | |||||||||||||||||||||||||||||||||||
1 | 8 | 15C | CC | 902.2 | 927.75 | 0.615 | |||||||||||||||||||||||||||||||||||
1 | 9 | 15C | CC | 902.2 | 927.8 | 0.63 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 903 | 926.8 | 0.008 | |||||||||||||||||||||||||||||||||||
2 | 2 | 15C | CC | 903 | 926.8 | 0.202 | |||||||||||||||||||||||||||||||||||
2 | 3 | 15C | CC | 902.2 | 927.75 | 0.583 | |||||||||||||||||||||||||||||||||||
2 | 4 | 15C | CC | 902.4 | 927.6 | 0.579 | |||||||||||||||||||||||||||||||||||
2 | 5 | 15C | CC | 902.3 | 926.9 | 0.625 | |||||||||||||||||||||||||||||||||||
2 | 6 | 15C | CC | 902.4 | 927.6 | 0.043 | |||||||||||||||||||||||||||||||||||
2 | 7 | 15C | CC | 902.4 | 927.6 | 0.635 | |||||||||||||||||||||||||||||||||||
2 | 8 | 15C | CC | 902.2 | 927.75 | 0.615 | |||||||||||||||||||||||||||||||||||
2 | 9 | 15C | CC | 902.2 | 927.8 | 0.63 | |||||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 902.3 | 926.9 | 0.646 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | CC | 903 | 926.8 | 0.008 | |||||||||||||||||||||||||||||||||||
3 | 2 | 15C | CC | 903 | 926.8 | 0.202 | |||||||||||||||||||||||||||||||||||
3 | 3 | 15C | CC | 902.2 | 927.75 | 0.583 | |||||||||||||||||||||||||||||||||||
3 | 4 | 15C | CC | 902.4 | 927.6 | 0.579 | |||||||||||||||||||||||||||||||||||
3 | 5 | 15C | CC | 902.3 | 926.9 | 0.625 | |||||||||||||||||||||||||||||||||||
3 | 6 | 15C | CC | 902.4 | 927.6 | 0.043 | |||||||||||||||||||||||||||||||||||
3 | 7 | 15C | CC | 902.4 | 927.6 | 0.635 | |||||||||||||||||||||||||||||||||||
3 | 8 | 15C | CC | 902.2 | 927.75 | 0.615 | |||||||||||||||||||||||||||||||||||
3 | 9 | 15C | CC | 902.2 | 927.8 | 0.63 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15C | CC | 903 | 926.8 | 0.008 | |||||||||||||||||||||||||||||||||||
4 | 2 | 15C | CC | 903 | 926.8 | 0.202 | |||||||||||||||||||||||||||||||||||
4 | 3 | 15C | CC | 902.2 | 927.75 | 0.583 | |||||||||||||||||||||||||||||||||||
4 | 4 | 15C | CC | 902.4 | 927.6 | 0.579 | |||||||||||||||||||||||||||||||||||
4 | 5 | 15C | CC | 902.3 | 926.9 | 0.625 | |||||||||||||||||||||||||||||||||||
4 | 6 | 15C | CC | 902.4 | 927.6 | 0.043 | |||||||||||||||||||||||||||||||||||
4 | 7 | 15C | CC | 902.4 | 927.6 | 0.635 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC