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1 | User Manual | Users Manual | 3.15 MiB | July 04 2023 |
DC-2300 User Manual v1.0 ImportantSafetyInstructions(English) Readthefollowinginstructionsthoroughlybeforestartingupyourprinter. Thedeviceandpowersupplymustalltimesbeeasilyaccessible. Nevercarryoutmaintenanceorrepairworkyourself.AlwayscontactaDascom qualifiedservicetechnician. Keepthisuserguideinaplacewhichiseasilyaccessibleatalltimes. Placetheprinteronasolidandlevelbaseforreliableoperation. Neverplacetheprinterinthevicinityofinflammablegasorexplosivesubstances. Ensuretheprinterisconnectedtoasocketwiththecorrectvoltage. Alwaysdisconnecttheprinterfrompowersourcebeforeopeningthedeviceto performmaintenanceworkorremedyerrors. Donotexposetheprintertohightemperature,directsunlight,ordust. Keepallliquidsawayfromtheprinter. Protecttheprinterfromshock,impactandvibration. Makesurethatbothprinterandcomputerareswitchedoffbeforeconnectingthe datacable. Theprintheadwillbecomeveryhotduringprinting;avoidcontactwiththeprinthead afterprintinghasfinished. Donotperformanyoperationoractioninanywayotherthanthoseprovidedinthis manual.Whenindoubt,contactyourDascomdealerorcustomersupport. I DC-2300 User Manual v1.0 WichtigeSicherheitshinweise(German) LesenSiebittedieseSicherheitshinweisedurch,bevorSiedenDruckerinBetriebnehmen. DasGertunddieNetzsteckdosemssenjederZeitleichtzugnglichsein. FhrenSieWartungsarbeitenundReparaturenkeinesfallsselbstaus,sondern verstndigen SieimmereinenqualifiziertenServicetechniker. BewahrenSiedieseDokumentationaneinemjederzeitzugnglichenOrtauf. DenDruckeraufstabilemundebenemUntergrundsoaufstellen,dassernichtzu Bodenfallenkann. StellenSiedenDruckerkeinesfallsinderNhevonleichtentzndlichenGasenoder explosivenStoffenauf. DenDruckernuraneineSteckdosemitderrichtigenSpannunganschlieen. WennSiedenDruckervomNetztrennenwollen,denDruckerausschaltenundimmer denNetzsteckeranderSteckdoseziehen. DenDruckerwederhohenTemperaturennochdirektemSonnenlichtundStaub aussetzen. KeineFlssigkeitenmitdemDruckerinBerhrungbringen. DenDruckerkeinenErschtterungen,StenoderVibrationenaussetzen. Sicherstellen,dassderDruckerundderComputerausgeschaltetsind,bevordas Datenkabelangeschlossenwird. DerDruckkopfwirdwhrenddesDruckenshei.VordemBerhrendeshalbeinige Zeitabkhlenlassen. WeichenSiebeiderBedienungdesDruckersnichtvondenAnweisungeninder Dokumentationab.BeiUnklarheitenwendenSiesichbitteanIhrenHndleroder IhrenKundendienst. II DC-2300 User Manual v1.0 Consignesimportantesdescurit(French) Lireattentivementlesinstructionssuivantesavantdemettrelimprimanteenservice. Ledispositifetlapriseprincipaledoiventtoujourstreaccessiblesfacilement. Nejamaiseffectuersoimmelestravauxdentretienetderparations.Contacter toujoursundpanneurqualifi. Placerlimprimantesurunsupportstabledefaoncequellenepuissepastomber. Nejamaisplacerlimprimanteproximitdesourcesdegazaismentinflammables oudesubstancesexplosives. Neconnecterlimprimanteuneprisequelorsquelatensionestcorrecte. Pourdconnecterlimprimantedelalimentationprincipale,mettrelimprimantehors tensionettoujoursdbrancherleconnecteursecteurdelaprisemurale. Nepasexposerlimprimantedestempraturesleves,lalumiredirectedusoleil oulapoussire. Nepasmettrelimprimanteencontactavecdesliquides. Nepasexposerlimprimantedeschocs,impactsouvibrations. Sassurerquelimprimanteetlordinateursonthorstensionavantdeconnecterle cblededonnes. Lattedimpressionestbrlantependantlimpression.Cestpourquoilaissezla refroidirquelquesinstantsavantdytoucher. N'excutezaucuneoprationniactiond'uneautremanirequecelleindiquedansce manuel.Encasdedoute,veuillezcontactervotredistributeurouserviceaprsvente. III DC-2300 User Manual v1.0 Indicazionidisicurezzaimportanti(Italian) Primadimettereinfunzionelastampante,leggereattentamenteleseguentiindicazioni. Ildispositivoelapresadicorrentedevonoesseresemprefacilmenteaccessibili. Noneseguiremaidasgliinterventidimanutenzioneeriparazione,marivolgersi sempreauntecnicodiassistenzaqualificato. Conservarelepresentiistruzioniperlusoinunluogosempreaccessibile. Collocarelastampantesuunasuperficiestabile,perevitarechecadaaterra. Noncollocarelastampanteinprossimitdigasfacilmenteinfiammabiliodisostanze esplosive. Collegarelastampanteaunapresadicorrentecontensioneadeguata. Perscollegarelastampantedallaretedialimentazione,spegnerelastampantee disinseriresempreilconnettorediretedallapresa. Nonesporrelastampanteadelevatetemperaturenallalucesolaredirettaealla polvere. Evitareilcontattodellastampanteconliquidi. Nonesporrelastampanteacolpi,scosseovibrazioni. Verificarechelastampanteeilcomputersianospentiprimadicollegareilcavodi trasmissionedati. Durantelastampa,latestinasisurriscaldanotevolmente.Primaditoccarla,se necessarioopportunoquindilasciarlaraffreddarequalcheistante. Noneseguirealcunaoperazioneoazionesenonnellamanieradescrittanelpresente manuale.Incasodidubbio,contattareilrivenditoreodallasocietincaricata dellassistenza. IV DC-2300 User Manual v1.0 Instruccionesdeseguridadimportantes(Spanish) Lealassiguientesinstruccionesconesmeroantesdeponerlaimpresoraenservicio. Eldispositivoylatomadecorrientedebenestarubicadosdeformaqueseafcil accederaellos. NuncalleveacabotrabajosdemantenimientooreparacinUd.mismo,sinoconsulte auntcnicodeserviciocalificado. Guardelaspresentesinstruccionesdeservicioenunlugardefcilaccesoencualquier momento. Pongalaimpresorasobreunsuperficieestabledemaneraquenopuedacaeralsuelo. Nuncacoloquelaimpresoraenlavecindaddegasesinflamablesosunstancias explosivas. Asegureconectarlaimpresorasloaunenchufeconunvoltajecorrecto. Cuandoquieradesconectarlaimpresoradelared,apaguelaimpresoraysiemprehale delaclavijadealimentacindelenchufenuncadelcable. Noexpongalaimpresoraatemperaturasaltas,alaluzsolardirectayalpolvo. Nopongalaimpresoraencontactoconfluidos. Nuncaexpongalaimpresoraasacudidas,choquesovibraciones. Asegresedequelaimpresorayelordenadorestnapagdosantesdeconectarel cablededatos. Lacabezadeimpresinseponemuycalientedurantelaimpresin.Porlotanto, Djelaenfriarse algntiempoantesdetocarla. Nopermitaqueserealicecualquieroperacinoaccindeunaformadiferentealo quesesealaenelmanual.Encasodeduda,pngaseencontactoconsucomerciante oconsuserviciopostventa. V DC-2300 User Manual v1.0
.(Russian)
. VI DC-2300 User Manual v1.0 InstruesImportantessobreSegurana(Portuguese) Leiaasinstruesdeseguranaantesdeusaraimpressora. Aimpressoraeatomadadevemserfacilmenteemtodososmomentosacessveis. Consultesempreumtcnicoqualificadoparaexecutarumareparao. Coloqueaimpressorasobreumabaseslidaenivelada,paraqueelanosofraquedas. Jamaisinstaleaimpressoranasproximidadesdelugaresondehajagsinflamvelou substnciasexplosivas. Asseguresedeconectaraimpressoratomadaeltricacomavoltagemapropriada. Quandodesligaraimpressoradarede,desliguesempreaimpressoraeretireocabo datomada. Noexponhaaimpressoraatemperaturasaltasouluzsolardireta. Noaproximesubstnciaslquidasdaimpressora. Protejaaimpressoradechoques,impactosevibraes. Desligueaimpressoraeocomputadorantesdeconectarocabodarede. Acabeadaimpressorapodeficarmuitoquente.Portanto,esperealgumtempo antesdetocla. Nofaanenhumaoperaoouaoalmdasrecomendadasnestemanual.Em casodedvida,contateseurevendedoroucompanhiadeservio. VII DC-2300 User Manual v1.0 nemliGvenlikTalimatlar(Turkish) Ltfen,yazcyiletimegeirmedenncebugvenliktalimatlarnbtnyledikkatleokuyun. Cihazveelektrikprizininherzamankolaycaeriilebilirolmasgerekir. Bakmvetamiralmalarnkesinliklevehibirsurettekendibanzayapmayn;her zamankalifiyebiruzmanservisteknisyeninehaberverin. Yazcy,zerindenyeredmesimmknolmayacaksabitvedzbirzemineyerletirin. Yazcykesinliklevehibirsurettekolaycayanabilecekgazveyapatlaycmaddeler ierennesnelerinyaknnakoymayn. Yazcakmkablosunusadecedorugerilimesahipbirprizetakn. Yazcyebekeandanayrmakistediinizde,yazcykapatnveafiiniherzaman prizdenkartn. Yazcyneyksekslnededorudangnenavetozamruzkalanmeknlarda bulundurun. Yazchibirsvmaddeyletemastaolmamaldr. Yazchibirsarsntya,darbeyeveyatitreimemruzkalmamaldr. Verikablosubalanmadanncehemyazcnnhemdebilgisayarnkapal olduklarndaneminolmalsnz. Yazcnnbabasmaesnasndaykseksyaulayor.Buyzdenltfendokunmadan nceksasresoumasnbekleyin. Yazcnniletimivekullanmndabudokmantasyondakitalimatlarnhidna kmayn.Sorunlugrnenhususlardaltfenimlatnzaveyamterihizmetleri servisinizebavurun. VIII DC-2300 User Manual v1.0 TRADEMARKACKNOWLEDGEMENTS Windows, Windows 7, Windows 8, Windows 10, Windows XP and Windows VistaaretrademarksofMicrosoftCorporation. Allotherproductnamesandcompanynamesappearinginthismanualaretheregistered trademarksortrademarksoftheirrespectiveholders. Approvals This device fulfils the European standards requirements by complying with the Directive relating to electromagnetic compatibility and relating to low-voltage electrical equipment. Furthermore, it fulfils the requirements for RoHS and RED if applicable. Conformity with the above-mentioned Directives is indicated by the CE symbol attached to the device. Note: Conformity may be affected by:
- using interface cables not complying with the specifications
- non-observance of important instructions in the operators manual
- installing components not approved for this device by the manufacturer
- unauthorized manipulation Dieses Gert erfllt die Anforderungen der Europischen Normen durch Einhaltung der Richtlinien bezglich der Elektromagnetischen Vertrglichkeit sowie bezglich Elektrischer Betriebsmittel mit Niederspannung. Des Weiteren werden die Anforderungen bezglich RoHS und falls anwendbar RED erfllt. Die Konformitt zu den oben angefhrten Richtlinien ist durch das am Gert angebrachte CE-Zeichen gekennzeichnet. Hinweis: Die Konformitt kann beeinflusst werden durch:
- Benutzung von nicht spezifizierten Schnittstellen
- Nichtbeachtung wichtiger Hinweise der Bedienungsanleitung
- Ersetzen von Bauteilen, die nicht vom Hersteller fr dieses Gert freigegeben wurden
- Eingriffe durch Unbefugte This device complies with the requirements of the United Kingdom (UK) legislation of Electrical Safety Regulations, Electromagnetic Compatibility Regulations, if applicable the Radio Regulations and the Restriction of the Hazardous Substances in Electrical and Electronic Equipment Regulations. I DC-2300 User Manual v1.0 AboutThisManual Thismanualprovidesinformationthatdescribesthebasicoperation,enablingsafeandcorrect usetotheoperatorsofDC2300Printer. II DC-2300 User Manual v1.0 SymbolDescription Thesymbolsinthismanualareidentifiedbytheirlevelofimportance,asdefinedbelow.Read thefollowingcarefullybeforehandlingtheproduct. CAUTION: Provides information that must be observed to prevent damage totheequipmentorlossofdata. NOTE:Advisesyouofinformationthatisessentialtocompleteatask. III DC-2300 User Manual v1.0 TABLEOFCONTENTS CHAPTER 1 INTRODUCTION ................................................................ 1 1.1Unpacking.....................................................................................................................................................1 1.2OperatingthePrinterSafely.........................................................................................................................3 1.3PrinterComponents.....................................................................................................................................5 1.3.1Componentandfunction......................................................................................................................5 1.3.2ControlPanel.........................................................................................................................................7 1.4AttachingPower...........................................................................................................................................8 1.5ConnectingtoComputer..............................................................................................................................9 1.5.1ConnectingtoComputerviaUSBport..................................................................................................9 1.5.2ConnectingtoComputerviaEthernetport...........................................................................................9 1.6Duplexoption.............................................................................................................................................10 1.7InstallingWindowsDriver...........................................................................................................................11 1.7.1InstallingWindowsDriverviaUSB.......................................................................................................11 1.7.2InstallingWindowsDriverviaEthernet...............................................................................................14 CHAPTER 2 INSTALLATION ............................................................... 20 2.1InstallingCards...........................................................................................................................................20 2.1.1CardSpecifications..............................................................................................................................20 2.1.2Loadingthecards................................................................................................................................21 2.1.3Adjustingthecardinletaccordingtothethicknessofthecards........................................................22 2.1.4ManagingRejectedCards....................................................................................................................22 2.2ReplacingtheRibbon..................................................................................................................................23 2.3ReplacingtheCleaningRoller.....................................................................................................................25 2.4Printingcard...............................................................................................................................................26 2.4.1UsingCardEditor......................................................................................................................................26 2.4.2Usingsettings..........................................................................................................................................29 2.5UpdatingFirmware.....................................................................................................................................35 CHAPTER 3 NORMAL MODE AND USER MODE .................................................. 37 3.1NormalMode.............................................................................................................................................37 3.2UserMode..................................................................................................................................................38 3.3Themajormenus........................................................................................................................................41 3.3.1SubmenusforPrinterInfo ......................................................... 41 3.3.2SubmenusforHeadInfo .......................................................... 41 3.3.3SubmenusforVersionInfo ........................................................ 41 3.3.4SubmenusforPrinterSetup ....................................................... 42 3.3.5Submenusforcardsetup ......................................................... 42 3.3.6SubmenusforRibbonSetup ....................................................... 42 3.3.7SubmenusforImageSetup ........................................................ 42 3.3.8SubmenusforInterfaceSetup ...................................................... 43 3.3.9SubmenusforCleaning ........................................................... 43 3.3.10SubmenusforOption ........................................................... 43 3.3.11SubmenusforResetDefault ...................................................... 43 CHATPER 4 CLEANING ................................................................... 44 4.1CleaningwithaCleaningCard....................................................................................................................44 4.2Maintainingtheprinthead.........................................................................................................................44 DC-2300 User Manual v1.0 CHATPER 5 TROUBLESHOOTING ............................................................ 45 5.1WarningMessagesandTroubleshooting ................................................. 45 5.2ValuableHelpfromYouForTroubleshooting .............................................. 46 5.3Troubleshooting ..................................................................... 47 5.3.1FaultsRelatedtoPrinting .......................................................... 47 5.3.2ClearJammedCard ............................................................... 50 5.3.3ChangethePrintHead ............................................................ 50 5.4Technicalsupport ................................................................... 51 5.4.1DASCOMpartnernetwork ......................................................... 51 5.4.2Moreinformation ................................................................ 51 CHAPTER 6 SPECIFICATION .............................................................. 52 APPENDIX I FCC STATEMENT ............................................................. 54 APPENDIX II DASCOM REPRESENTATIVES ................................................... 55 DC-2300 User Manual v1.0 Chapter1Introduction Thank you for choosing Dascom DC2300 card printer. You can print highquality cards of different colorsandstyleswiththisprinter.Theprintershouldusetheconsumablesandaccessoriesprovidedby Dascom.Formoredetails,pleasevisitourwebsiteWWW.DASCOM.COM. 1.1Unpacking Openthepackage,takeouttheprinterandremovetheprotectmaterial.Checkiftheparts andaccessoriesintheboxarecompleteasthefollowingpicture.Iffoundanydamage.Please contactthecarrierandnotifyyourauthorizedDascomresellertorealizethestepstobetaken. Whenrepairingtheprinter,youmustprovidethecompleteoriginalpackage(outer crate,wedgeandpackage).Ifsendbacktheprinterwithoutoriginalpackage,orthe accessoriesaredamagedintransit,thewarrantyofaccessorieswillbeinvalid.The newpackingchargefortheprinterwillbechargedbyyourself. 1 DC-2300 User Manual v1.0 Thepackagecontentsvarywithdifferentcustomizedorderrequirements. PackageContents:
Printer Powercord USBcable CleaningCard CleaningStick ACadapter Standard 1unit 1piece 1piece 1piece option 1piece option 1piece GraphicInstallationGuide 1piece CDROM 1piece Includes Driver, CardEditor software, CardEditor User Guide, User manual, InstallationGuide 2 DC-2300 User Manual v1.0 1.2OperatingthePrinterSafely Thefollowingprecautionsmustbeobservedtoassuresafeoperationofyourprinter.Donotdo anything that is not described in this manual. Doing so could cause an unexpected failure. The manufacturerisnotresponsibleforanyproblemscausedbyincorrectoperationoftheprinter. Installation location Powersupply Handling Donotinstalltheprinterinadampordustylocation. Donotinstalltheprinternearflammableorexplosivematerialsoraheater, stoveoranyotherdevicethatproducesheat.Donotplacetheprinternear volatilecombustiblematerialssuchascombustiblematerials. Placetheprinterawayfromwallstomaintainairflow.Also,maintainatleast 30cm(12inches)ofopenspaceabovetheprinter. Blockingventsmaycausetheprintertooverheatandfailprematurely. Do not install printer on an unstable table, on a slant, or any place where thereisexcessivevibration. Do not install the printer in a location susceptible to rapid fluctuations in temperature. Donotinstalltheprinterinalocationexposedtodirectsunlight. Useadedicatedpowercableanddonotuseanextensioncordwithmultiple outlets. Besuretoremoveanydustfromtheplugandelectricaloutlet. Humidityproducesamicrocurrentonthesurfacecausingoverheating. DonotdamageormodifythePowerCable.Also,donotplaceheavyobjects, pull,orbendpowercordexcessively. DonotpluginorunplugthePowerCableifyourhandsarewet. Ensureagroundwireisconnected. Whenconnectingthegroundwire,notethefollowingcautions. Recommendedconnectionsforgroundwires Electricaloutletgroundterminal GroundterminalsinstalledastypeA,B,orC Acopperrod65cm(25.6inches)orlongerburiedintheground. Notpermittedforgroundwires Gaspiping(riskoffireorexplosion) Water pipes or taps (water pipes that include plastic piping cannot act as a ground However, if a water pipe is configured to act as a ground, then connectionofagroundwireispermitted.) Telephonelinegroundwiresorlightningconductors(dangerofhighcurrent flowintheeventofalightningstrike.) Besuretoturnoffpowerandunplugtheplugfromelectricaloutletbefore movingtheprinter. Pullontheplugorcablewhenunpluggingitfromanelectricaloutlet. Donotuseanunderratedextensioncord. Donotuseflammablespraysneartheprinter. Donottouchanythinginsidetheprinterunlessspecifiedinthismanual. Donotplaceheavyitemsontheprinteranddonotleanontheprinter. 3 DC-2300 User Manual v1.0 Whiletheprinterisoperating,donotturnoffthepower,unplugthepower cable,orlookinside(open)theprinter. WARNING locations. ThelowerpartoftheTopAccessCover,theprinterinternalheatrollersection,and thethermalheadsectionbecomeveryhot.Ensureyoudonottouchthesethree The cooling fan is always running for cooling inside the printer. This is not a malfunction. Contactyourresellerifthereisacurrentleak. The printer may cause static, flickering or interrupt reception of televisions or radiosiftheyaretooclosetotheprinter. The lower part of cover top, internal heating platen and printer head may producehightemperature,pleasedonttouchthesethreeparts. Underthefollowingconditionsimagesoncardsmaydeteriorateorcardsmay warpafterprinting:
Thesurfaceofthecardisincontactforanextendedperiodwithavinylcard holderorsyntheticleatherorothermaterialthatcontainsaplasticizer. Thesurfaceofthecardisexposedtodirectsunlightforanextendedperiod. Thecardisrepeatedlyrubbedagainstahardobjectsuchasakey. Thefacesoftwocardsareincontactforanextendedperiod. Thecardiskeptforanextendedperiodinaveryhotlocationsuchasacar parkedinthesun. Thecardisbent,orusedwithexcessiveforce. Ifacardwithamagneticstripisplacednearamagneticsource,thedataon thestripcouldbecomecorrupted. Additionally,ifanICchipcardisbent,orusedwithexcessiveforce,theICchip maybedamaged. 4 DC-2300 User Manual v1.0 1.3PrinterComponents 1.3.1Componentandfunction Thermalprinthead Frontcover Lowercover Topcover Cardejectslot Controlpanel Knob Partname Function Topcover Frontcover Protectstheprintheadandtheinternalcomponents,and reducenoise.Opentoreplacetheribbon. Open to load cards. Max. 100 pieces of 0.76mm thickness cardscanbeplaced. Thermalprinthead Corecomponentoftheprinter. Controlpanel Includes the keys, the OLED Panel, and a variety of simple operationscanbeperformedontheprinterfunctions. Cardejectslot Ejectsprintedcards. Knob Ifthejammedcardcannotbeejected,powerofftheprinter andturntheknob. 5 DC-2300 User Manual v1.0 Coveropenbutton Ethernetport USBport Powerswitch Powersocket USBHubport Partname Function Coveropenbutton Pullthebuttonuptoopenthetopcover. Powersocket UsedtoconnectPowerCable. Powerswitch Turnspoweronandoff. USBHubport ConnecttotheprinterviaUSBHubport. USBport ConnecttotheprinterviaUSBport. Ethernetport ConnecttotheprinterviaEthernetport. 6 DC-2300 User Manual v1.0 1.3.2ControlPanel Button There are four buttons. Logo Name Function Menu/Exit key Enterorexitcurrentsetup Set key Confirmcurrentsetting
/ Up/Down key Choosebetweenornavigatesettings Buzzer Thefollowingcombinationsof buzzershowdifferentstatusesoftheprinter. Printer Status Initiating Heating Ready Menu setup Printing Warning Error Buzzer
Buzz constantly Buzz constantly OLED Usercanviewthestatusofprinterand/ormodifytheparametersofprinterviatheOLED. 7 DC-2300 User Manual v1.0 1.4AttachingPower 1Makesuretheprinterandthecomputerarepoweredoff. 2Connectthepowercordtothepoweradapter. 3Connectthepoweradaptertotheprinter. 4Connectthepowercordtothepowersocket. Poweronandpoweroff Pressthepowerswitch: I,switchontheprinter. Pressthepowerswitch: O,switchofftheprinter. 8 DC-2300 User Manual v1.0 1.5ConnectingtoComputer The standard Onboard ports of this printer are a USB port and a Ethernet port. All the ports are locatedontherearsideoftheprinter,pleasechoosetheproperport. 1Ensureyourprinterisswitchoff. 2Inserttheinterfacecableintothecorrespondingport. 3Connecttheotherendoftheinterfacecabletothehostcomputer. 1.5.1ConnectingtoComputerviaUSBport 1.5.2ConnectingtoComputerviaEthernetport 9 DC-2300 User Manual v1.0 1.6Duplexoption DC2300canbeconfiguredwithaDuplexoptionbasedonthecustomersrequirement.InUserMode, setupthemenutoimplementDoubleSidedPrintingandRearSideEjectingfunctions. Frontviewoftheprinterwithaduplexoption Rearviewoftheprinterwithaduplexoption 10 DC-2300 User Manual v1.0 1.7InstallingWindowsDriver Thedriveristheconnectionandtransformationplatformbetweenthecardprinterandthecomputer operatingsystemtoachievetheinteractiveprocessingoftheinformation. Usercansetuprelevantsettings,getprintstatusandetc.viathedriver.WehaveprovidedtheDriver ontheaccompaniedCD. TheguidestepsareoperatedwithWin10system. 1.7.1InstallingWindowsDriverviaUSB ConnecttheUSBcabletothecomputerandturnontheprinter.PuttheCDROMintothecomputer, thenchoosePrintersdriverInstallprogram.TheInstallprogramwillguideyouthrough thenecessary stepstofinishthewholeinstallation. Pleasefollowtheinstallercarefully.SomeWindowsversionsrequireusers tohaveadministratorprivilegestoinstallthedriver. 1 SelectUSBconnection.ClickNext. 11 DC-2300 User Manual v1.0 2 SelecttheDriverSelectionandappropriatePortSelection,clickNext. 3 Setuptheprinternameorgowiththedefault,clickStarttobegintheprocess. 12 DC-2300 User Manual v1.0 4 Waitingfortheinstallation. 5 WhentheDriverhasbeensuccessfullyinstalled,clicktheFinishbutton. 13 DC-2300 User Manual v1.0 1.7.2InstallingWindowsDriverviaEthernet ConnecttheEthernetcordfromthePrintertoanavailableportonaEthernetSwitchorRouter.Turn OnthePrinter,puttheCDROMintothecomputerandchoosetheDriversInstallprogram. TheInstallprogramwillguideyouthroughthenecessarystepstofinishthewholeinstallation. Ensure the printer and the computer are on the same LAN before installation. Switch on the printer. Please follow the installer carefully. Some Windows versions require users to have administrator privileges to installthedriver. 1 SelectEthernetconnection.ClickNext. 14 DC-2300 User Manual v1.0 2 TosearchforthenetworkattachedPrinter,clickSearchbutton. 3 Selectyourprinterbyclickingonit,thenclickontheModifyPrinterbutton. 15 DC-2300 User Manual v1.0 4 YoucanmodifythePrintername,IPaddressacquisitionmodeIPaddress,Subnetmask,Default Gateway.ClicktheOKwhenyoufinish. 5 Return to the Ethernet port configuration page, wait for a few seconds, you can see the updatedEthernetinformation. 16 DC-2300 User Manual v1.0 6 Selectyourprinter,clickSelect.ThecorrespondingIPaddressinformationisdisplayedatthe bottomleft.TheinstallationwillstartwhenyouclickonOK. 7 SelecttheDriverSelectionandappropriatePortSelection,clickNext. 17 DC-2300 User Manual v1.0 8 Setuptheprinternameorgowiththedefault,clickStarttobegintheprocess. 9 Waitingfortheinstallation. 18 DC-2300 User Manual v1.0 10 Whenthedriverhasbeensuccessfullyinstalled,clicktheFinishbutton. 19 DC-2300 User Manual v1.0 CHAPTER2INSTALLATION 2.1 InstallingCards Cards can be loaded automatically from the card cassette, which can hold a large quantity of cardsmakingitconvenientformassorlargescaleprinting. 2.1.1 CardSpecifications ThisprintersupportsCR80cards. Dimensions:85.6mm54mm Thickness:0.25mm1.25mm Types: blank card, magnetic stripe card, contact smart card, contactless smart card, preprintedcardandpapercard. NonCR80cardsmaycausedefectiveprintresultsorbecomestuckorlodged intheprinterrequiringservice. Donotusethecardslistedbelow:
Previouslyprintedcardsbyothercardprinters Cardscontainingforeignparticles,suchasglassormetal Embossedcards Cardscontaminatedwithoil,greaseordirt
- Dampcards
- Defectivecardswithdamages,cracks,brokencorners,orbends
TransparentCards CardswithoddshapesthatarenotCR80size 20 DC-2300 User Manual v1.0 2.1.2 Loadingthecards 1Openthecardcassette. 2Loadthe cards neatly to the Card cassette.() Then close the card cassette to its original position.() Please load the cards carefully. Ensure that magnetic stripe CARDS and contactsmartCARDSareproperlyplacedinthecardfeeder.Ifthecardis insertedinthewrongdirection,thecodeselectionmaynotworkproperly. 21 DC-2300 User Manual v1.0 2.1.3 Adjustingthecardinletaccordingtothethicknessofthecards The factory default supports 0.76mm (30mil) card thickness. Confirm the correct thickness setting before installing new cards to the card cassette. The printer configures with 0.25mm(10mil)~
0.76mm(30mil)and0.76mm(30mil)~1.25mm(50mil),5levels.Setthelevertothecorrectposition. 2.1.4 ManagingRejectedCards Usingduplexoption,thisprinterisequippedwithfrontandrearslotstoseparatecorrectlyprinted cardsfromrejectedones.Bydefault,rejectedcardsareejectedfromtherearslot.However,thetwo slotsareinterchangeableforyourpreference. FollowthebelowprocedurestoassignthelocationoftheRejectSlot:
ReferSection3.2tochangefromNormalModetoUserMode. PresstheKeyuntil[CardSetup]isdisplayed.PresstheSETKey. Pressthe/Keyuntil[Stdcardexit]/[Errorcardexit]isdisplayed.PresstheSETKey. Pressthe/Keytochangesettings.PresstheSETKey. Byfactorydefaults,theprinteroutputscorrectlyprintedcardsandrejectedones to the front and rear slots, respectively. If configured with duplex option, the rejectedcardsareejectedfromrearslotbydefault,whilewithoutduplexoption, therejectedcardsareejectedfromfrontslotbydefault. 22 DC-2300 User Manual v1.0 2.2 ReplacingtheRibbon ChangetheribbonwhentheOLEDprompts[RIBBONEND]message. Approvedribbonsforthisprinter:
Type 1/2(YMC)KO ribbon Description yellow, magenta, cyan, black,transparent YMCKO ribbon(500) yellow, magenta, cyan, black,transparent Kribbon black ProductCode DUS PO:75046007 PO:75046008 PO:75046009 PO:75046004 PO:75046005 PO:75046006 PO:75046010 PO:75046011 PO:75046012 DAP DEU DUS DAP DEU DUS DAP DEU Pleasecontactyourlocalresellerforribbonsnotlistedabove. Direct touching contaminates the ribbon and causes uneven print quality. Avoidexcessiveimpactontheribbonwhenreplacingthem. Using nongenuine products may cause poor print quality and printer malfunction. Qualityandreliabilityofthenongenuineproductsarenotguaranteed. Evenwithinthewarrantyperiod,feesmaybechargedonservicingthe printerusingnongenuineproducts. Youcangettheunusedquantityofribbon. ReferSection3.3togettheunusedamountofyourribbon. ViatheOLEDPanelorthroughthe PrintersDriver,anestimationoftheremainingRibbonquantity can be viewed if it is sufficient for your current print job. The OLED displays the [RIBBON END]
warningwhenribbonisclosetorunningout. 23 DC-2300 User Manual v1.0 Consumetheribbonassoonaspossibleafterpurchase. 1Press the cover open button to openthetopcover. 2Flattentheribbonfilmandput theribbonintotheribboncartridge slot().Payattentiontothedirection ofhandle().Andclosethetop cover. 1When the ribbon roller is mounted to the cartridge base, push it downtothebottomwithalittleforce. 2After installation, the ribbon film should be slightly tightened, withoutanynoskew. 24 DC-2300 User Manual v1.0 2.3 ReplacingtheCleaningRoller OneCleaningRollerisshippedwitheachRibboninapackage. IMPORTANT:Replacecleaningrollereachtimeyouchangetheribbon,toguaranteetheprint qualityandprotecttheprinthead. 1Press the cover open button to openthetopcover. 2Tear off the protective film on thecleaningroller. 3Pullthestringclipup(),then putitverticallyintotheslot,infront oftheribboncartridgeslot(). 25 DC-2300 User Manual v1.0 2.4Printingcard All kinds of Windows applications have document printing capabilities (such as Microsoft OfficesuiteMSWord,MSAccess,MSExcel,MSPowerPoint,andtheDASCOMselfdesignedcard editingsoftwareCardEditor). 2.4.1UsingCardEditor CardEditorisaneditingsoftwareforDascomsmartcardprinters.Youcanquicklycreateand editthecontentthatneedstobeprintedwiththissoftware.
(1) DoubleclickCardEditorlogotoopenthesoftware,chooseCreateCard,thenclickSystem template,youcanselectthetemplateyouwant.
(2) DoubleclickTemplatestoenterthedesigninterface 26 DC-2300 User Manual v1.0
(3) On the right menu, you can see the items Attribute, Background and Card Format:
1) ChooseAttribute,youcansetthedatabase. 2) ChooseBackground,youcanchangethebackgroundoftheprintcontent. 3) ChooseCardFormat,youcansetthecardssize,transverse/longitudinal. 4) ClickthumbnailofFrontandBack,youcanchoosethedifferentsidetoedit.
(4) The tool buttons above the working interface, as shown in the following figure, are divided into two categories: "basic editing" and "Advanced tools". "Basic editing" includes line, rectangle,ellipse,text,1Dcode,2Dcodeandimage. Advancedtools includesDBimage, camera date, counter, signature and so on. Each object has some attributes,such as position,border,color,fill,rotate.You can choose them according to your need. You can select theobjectyouadded,thenadjusttheposition.Youcanalsoselecttheobjectyouadded,then deleteit. 27 DC-2300 User Manual v1.0
(5) Doubleclickthetemplate,youcaneditthecontent,thenclicktheprintlogotoprint:
(6) Youcansettheamountofcardsandnumberofcopiesbeforeprinting:
Note:If"printblackelement"isselected, blackobjectswillbeprintedwithpriority.That meansalltheblackobjectsonthecardwillbeplacedontop.Asanexample,therearetwo objectsonthetemplate,oneisablackrectangleandtheotheristextinothercolors.When thesetwoobjectsoverlap,evenifthetextobjectisabovetherectangleobject,theprinterwill onlyprintoutthecardwithblackrectanglewhilenotextonit. 28 DC-2300 User Manual v1.0 2.4.2Usingsettings The main selections of the Printer Driver are Routine setting, Card setting, Card setting(back),AdvancedoptionsandMaintenance. PrintQuantity RoutineTab CardSize AutomaticRibbonDetection CardOrientation(PortraitorLandscape) PrintSide(Usercanchoosefront/reversesidetoprint.) 29 DC-2300 User Manual v1.0 CardTab Printingmode Blacksettings(UsercanprintblackviaprintKcolororYMCsecondarycolorsandKcolororYMC colors.Aswellas,usercanchoosemonochromeprinting,colorprinting) Printingprotectionzonesetting. Rotation(Rotate180printingonthefront/reverseside) 30 DC-2300 User Manual v1.0 WatermarksSetting OLayerArea: PrintingareaandcontentoflayerO,"None","FullPage"and"FromBitmap". Coveragemode:Normalandreverse.OlayerdonotprintwhenchoosingFullPageintheOLayer AreaandchoosingReverseintheCoveragemode. OValue:Thethresholdrangeisfrom0to255,thelargethevalueis,themoreobvioustheprinting effectofthelayeris. OLayerFilePath: ChooseFromBitmapintheOlayerArea.Click"Browsetoselectthepathto addacustombitmap.whichmustbeamonochromaticbitmapwith1016x656pixels.Click
"Recall"candeletetheaddedbitmap. 31 DC-2300 User Manual v1.0 Card(Back)Tab Printingmode Blacksettings(UsercanprintblackviaprintKcolororYMCsecondarycolorsandKcolororYMC colors.Aswellas,usercanchoosemonochromeprinting,colorprinting) Backprintingprotectionzonesetting. Rotation(Rotate180printingonthefront/reverseside) 32 DC-2300 User Manual v1.0 AdvancedoptionsTab Standard Best Custom Inputresolution Colormanagement 33 DC-2300 User Manual v1.0 MaintenanceTab Printingtest(Printthetestcontent.) Printer information (User can check the printer DPI, the maximum printing area and minimum printingarea.) Printerparametersetting(Usercanreadthedetailedprinterparameter.) 34 DC-2300 User Manual v1.0 2.5UpdatingFirmware Itsveryeasytoupdatethefirmware,butiftheinstallationoffirmwareisincorrect,theprinterwillbe damaged. Beforeupdating,pleasecontactDASCOMdealerforadviceontheimplementationoftheupgrade.In general,updatesarerequiredonlywhenaproblemorfailureisexplicitlyidentifiedinDASCOM. Todownloadtheupdate,pleasevisitWWW.DASCOM.COM Thestepstoupdatefirmware:
(1) SelectthecontrolpanelonthestartkeyinthelowerleftcorneroftheWindowstaskbar.
(2) Selectthedeviceandprinter,thendoubleclicks.
(3) Choosetheprinterpropertyontheprintermenu.
(4) Selectthetoolslabelandclicktheprintericon.
(5) ClicktheBrowseicon,gotoandchoosetheupdatefirmware,choosewhichUpdateModethen clicktheUpdatebutton.Whentheupdateisfinished,clickExit. 35 DC-2300 User Manual v1.0
(6) Aftertheupgrade,youcancreatethepersonalizationcardwiththisprinter. Do not interrupt the transmission between the computer to the printer during the download. (Such as switch off the printer or computer power, unplugthecable,etc.).Otherwise,printermightnotrestart.Incaseofsuch failure,pleasecontactDASCOMdealer. 36 DC-2300 User Manual v1.0 CHAPTER3NORMALMODEANDUSERMODE YoucanchangebetweenNormalandUserModeswhentheprinterisoperating. Thissectionoutlinesthedifferencesbetweenthesetwomodesandhowtoswitchfromonetothe other. 3.1NormalMode Normalmode:Afterstartup,theprintergoesintoNormalModeinwhichtheprintercanprintcards. Inthismode,afteryoupressthe Keyfor1second,theOLEDdisplaystheunusedribbon indicated byaseriesof*marks.Each*represents20%remaining:
Ribbon Empty[*****]Full In this mode, after you press the Key for 1 second, the OLED displays the temperature of the heaterunitandprinthead:
TPHTemp 43 EnvTemp 38 NormalModeMessageList:
Initialize Ready Theprinterundergoessystemdiagnosticand initialization.Cardsremaininginprinterfromaprevious irregularsessionwillbeejected. Theprinterisawaitinghostrequestsorcommands. Printing PowerSaveMode Theprinterisinaprintingsession. Theprinterisinanenergysavingstate. 37 DC-2300 User Manual v1.0 3.2UserMode UserModeallowschangingtheparametersandcheckingthestatus. StepstochangefromNormalModetoUserMode:
1) After OLED displays [READY], press Menu/Exit Key for 1 second then release it. The OLEDchangesitsdisplayto[PrinterInfo.],whichistheentrymenuinUserMode:
Ready Menu/Exit Printer Info. Setup:
2) Press Menu /Exit Key for 3 second then releaseit. TheOLED shows [Choose mode]. Press or KeystoselectUserModeorServiceMode:
Ready Menu/Exit Choose mode User Mode Choose mode Service Mode Evenwhentheprinterisinanerrorstate,youcanchangemodes. StepstoreturntoNormalModefromUserMode:
InUserMode,pressMenu/ExitKeytoreturn.IfyoupressMenu/ExitKeywhenyouarein firstlevelmenu,the OLED shows [Quit theMenu]. Then press SET Key toreturntoNormal Mode:
QuittheMenu Yes 38 DC-2300 User Manual v1.0 FunctionoffourkeysinUserMode:
Menu/ExitKey: backtoitsparentmenu,i.e.onelevelupinthemenuhierarchy. Key: previousitem. Key:nextitem. SETKey:anaffirmativeresponsetothesecondlineintheOLED Movingbetweenmenusinthesamelevel:
Section3.3listsoutelevenmenusinthesamelevel,fromPrinterInfo,PrintHeadInfo,... to Reset User Default. Consecutively pressing / keys scrolls through the various menus. It doesntmaterwhicharrowkeyispressedsincethemenuslooparound.Butwhenthedesired Menuisdisplayed,presstheSETkey. Forexample:
Printer Info SET: >>
Head Info SET: >>
Printer Setup SET: >>
Enteringasubmenu(godownonelevelinthemenuhierarchy) Sections 3.3.1~3.3.11 are the submenus associated with the corresponding parent menus listedinSection3.3. 39 DC-2300 User Manual v1.0 When SET: >> appears on the second line of the menu, pressing SET Key enters availablesubmenus.Below,therightmenuisthesubmenuoftheleftone. Printer Info SET: >>
Head Info SET Key Printing times SET: >>
Menu/Exit Key 1.0.10.0 ConsecutivelypressMenu/ExitKeyuntiltheOLEDshows[QuittheMenu].Thenpress SETKeytoreturntoNormalMode:
Ready Quit the Menu?
Yes SETKeymustbepressedtosavethenewlychangedvalue. SET Key PressingMenu/ExitKeyorswitchingofftheprinterwillnotsaveanynewly changedvalue(s). 40 DC-2300 User Manual v1.0 3.3Themajormenus PrinterInfo HeadInfo VersionInfo PrinterSetup CardSetup RibbonSetup ImageSetup InterfaceSetup Option Cleaning ResetUserDefault 3.3.1 SubmenusforPrinterInfo Viewtheutilizationhistoryofthisprinterineachsubmenu:
CardCount PrintCount RibbonRemainder PrinterS/N PrinterID Forqualityassuranceatthefactory,itisnecessarytorunvariousprinttests on the printer. A value of tens or more for Card Count is normal during manufacturingofyourprinter. 3.3.2 SubmenusforHeadInfo Viewtheprintheadinformationintwosubmenus:
PrintCount PrintheadS/N Record the new print head serial number after replacement; otherwise, failure to do so affects print quality and voids the warranty for this print head. 3.3.3 SubmenusforVersionInfo Viewthelatestversion(s)inthisprinter:
FWVersion BootVersion FPGAVersion 41 DC-2300 User Manual v1.0 3.3.4 SubmenusforPrinterSetup Viewandchangeoperationparameters:
Buzzer: OFF\ON PowerSaveMode:OFF\5~120 Language:Chinese\English\Japanese OLEDContrast:128 Carddetection:OFF\ON(In"readytoprint"statetodetectwhethercardslotisempty) 3.3.5 Viewandchangecardproperties:
Submenusforcardsetup Cardtype:PVC/PET/PETG/PC Stdcardexit:FRONTSIDE\REARSIDE Errorcardexit:FRONTSIDE\REARSIDE Cardloadingmode:Cardcassette,Cardloadingafterdemanding/automatic Ejectcardclipcard:ON/OFF Frontcassettefulldetection:ON/OFF Manualcardfetchingadjustment:(+20mm20mm) If the printer is not configured with duplex option, the error cards are ejectedfromrearslotbydefault. 3.3.6 SubmenusforRibbonSetup Viewandchangeribbon:
RibbonType: YMCKO/ K/ 1/2(YMC)KO/ YMCKOO Ribbonnearend(%)% 0~100 Ribbonthickness:Thin/Thick RibbonInfoupdate:Dynamic/Static RibbonencryptionLevel:(01~10,500~500) Initializeignoresribbons:OFF/ON When the unused amounts of ribbon reaches the values specified in Ribbonnearend(%),theOLEDdisplayswarningmessages:CheckRibbon. 3.3.7 SubmenusforImageSetup Viewandmanagethecolorsettings:
YellowBalance:64 MagentaBalance:64 CyanBalance:64 BlackBalance:32 OPBalance:64 ColorBrightness:light/dark/customersetting 42 DC-2300 User Manual v1.0 3.3.8 SubmenusforInterfaceSetup Viewandchangetheinterfacesettings:
PrinterID:015 IPType:Static/DHCP IPAddress:192.168.0.12 SubnetMask:255.255.255.0 DefaultGateway:192.168.0.1 MACAddress:BC9DA5074F56 Timeouts(s):10 USBID:OFF/ON 3.3.9 SubmenusforCleaning ExecutethecleaningprocessfollowinginstructionsshownontheOLEDdisplay. 3.3.10 SubmenusforOption Encoder1 ICR/W1 ICR/W2 Duplex Adaptercard box Laminator Carddeliverybox MagneticEncoder Rearadaptercardbox UHFEncoder 3.3.11 SubmenusforResetDefault ResetFactoryDefault. 43 DC-2300 User Manual v1.0 CHATPER4CLEANING 4.1 CleaningwithaCleaningCard UsetheCleaningCardprovidedtocleantheCardTransportRollerifcardsdonotfeedsmoothly. Werecommendcleaningtherollersafterprinting250cards. Cleaning Cards can only be used once and cannot be reused. Use a new CleaningCardwiththeadhesivesidedowneverytimeyoucleantherollers. Donottouchtheplatenwithhands. 1 SwitchfromNormalModetoUserMode.Pressthe ortofindthe[Cleaning]. 2 PresstheSETKey,thesecondlinedisplaysNo.PresstheSETKeyandpress,the secondlinedisplaysYes,thenpresstheSETKey.Atthemoment,thesecondlinedisplays
[Removeribbon/sponge]. 3Openthetopcovertoremovetheribbonandsponge,thenclosethecover.[Pleaseremove the card in the card cassette] is displayed. After taking out the card,[Please remove ribbon and cleaningsponge]isdisplayed. 4Putthecleaningcardinthecardfeedingslot,andpresstheSETKeytostartcleaning. 5Aftercleaning,[Cleaning,Over,Putribbon/sponge]isdisplayed. 6Openthetopcovertoputintheribbon,thenclosethecover.[Cleaning,MenuKey,Exit]
isdisplayed. 7ExittheUserMode,[PushSetKey]isdisplayed. 8WhenuserpressestheSetKey,theprinterwillbeinitialized.Afterinitialization,theprinter cancontinueprinting. 4.2 Maintainingtheprinthead Useacleancottonswaborasoftclothtoremoveanyforeignmaterialaccumulatedontheprint head,suchasdust,stickydirt,etc. Afterlongtermprinting,itisparticularlyimportanttocleantheprintinghead,whichcan guaranteetheprintqualityandextendtheservicelifeoftheprintinghead. 44 DC-2300 User Manual v1.0 CHATPER5TROUBLESHOOTING 5.1 WarningMessagesandTroubleshooting Thisprinterisdesignedforminimaluserintervention.Occasionally,theOLEDdisplaysmessagesto adviseuserstotakecorrectiveactions. Afterclearinganerror,pressSETKeytoinitializetheprinterand[Ready]willbedisplayed. Warning/ErrorList Display Solution PushSetKey PushtheSETKeyonce. Feederempty Cardcassetteisempty.Refillcardstothefeeder.PressSETKey toresumeprinting. CoverOpen Closethefrontcovertightly. Headheathigh CheckRibbon InvalidRibbon RibbonJam FeederCardJam PrinterCardJam RFID_AUTH_ERR OR CallSupport Whenprintheadtemperatureistoohigh,theprinterwillstop printinguntilthetemperaturedrops. Cause: The unused ribbon reached the levels set in Ribbon NearEnd. Action:Bewareifunusedribbonissufficientforyourprintjob. ProbableCause:Unrecognizedribbon. Action: Do not turn off power. Refer to Section 2.2 to reload the ribbon if ribbon is skewed. Or, check if ribbon type is YMCK/YMCKK. Press SET Key to clear this warning and the printerwillresumepreviousprintingafterinitialization. ProbableCause:Ribbonwindingproblem. Action: Do not turn off power. Refer to Section 2.2 to reload theribbon.PressSETKeytoclearthiswarningandtheprinter willresumepreviousprintingafterinitialization. PressingSETKey asLCDdisplayshownmayejectjammedcard afterinitialization. Ifthefaultisnotclearedafter lever,turntherollersmanually toclearjammedcard. Donotturnoffpower.Openthefrontcover.Turntherollersto clear jammed card. Close the front cover. Press SET Key to clear this warning and the printer will resume previous printingafterinitialization. Checkifgenuineribbonisused.Next,checkiftheribbonhas an RFID tag. Press SET Key as the LCD shown to initialize the printer. Checkifgenuineribbonisused.Next,checkiftheribbonhas an RFID tag. Press SET Key as the LCD shown to initialize the printer. Contact your resellers service support team if you find errors not listed above.PleaseinformErrorCodedisplayedonthelowerrightoftheOLED. 45 DC-2300 User Manual v1.0 5.2 ValuableHelpfromYouForTroubleshooting Helpusidentifythefollowingforustoresolveyourproblem(s):
Theversionnumberofthesoftwareinstalled. YoucanconfirmtheversionnumberofdriverinstalledinyourMicrosoftWindowsPCasfollow steps:
1 PressthestartbuttoninthelowerleftcorneroftheWindowstaskbartoselecttheprinterandfax. 2 Selecttheprinter,doubleclicks. 3 Selecttheprintingpreferencesontheprintermenu. 4 TurntothecardTAB,thenclicktheversion 46 DC-2300 User Manual v1.0 5.3 Troubleshooting Do not attempt to use any tool to fix any problem. This may cause serious damage to the printer. FaultsRelatedtoPrinting 5.3.1 Noprintout?
Checktheprinterdriver CheckcompatibleprinterdriverforMicrosoftWindows. CheckifthisprinteristhedefaultdriverinMicrosoftWindows. Checkifpowerisconnectedtotheprinter. Checkiftheprinterisconnectedcorrectlytopower. CheckiftheOLEDdisplayshows:READY. Confirmpoweraccessoriesprovidedforthisprinterarecorrectlyinstalled. ChecktheUSBcable CheckiftheUSBcableisconnectedtoyourprinterandyourhost. Checktheribbon Checkiftheribbonisproperlyinstalled. Checkcardjam Checkifanycardremainsintransportarea. Checkifanycardjam. 6 Printthetestcard Youcanrealizethereversestepsrefertothissection. 47 DC-2300 User Manual v1.0 Blankcardejected?
Checktheribbon Checkifribbonrunoutorisdamaged.Replacethemifnecessary. Checkifprintheadisdamaged.Printtestpattern. If failed to print the test pattern, contact local reseller for support, or visit website http://www.dascom.com. Istheprintingqualitydissatisfactory?
Faults ProbableCause CorrectiveActions DirtyCardSurface Check that card surfaces are clean and dustfree. DefectiveSpots WhiteLine VagueorLightImage CleaningRoller Ribbonnotproperly installed Dirty or defective print head Improper installation ribbon Ribbon synchronized not printer Dirty cleaningrollers or Nongenuinecards Usenew,cleancards. Avoid using the printer in dusty or dirty place. Use cleaning card to clean the transport rollers Check the proper ribbon. Checkifribbon is foldedup. installation of the Pleasecontactlocalreseller. Check the proper ribbon. Checkifribbonisfoldedup. installation of the Open and close the tosynchronizetheribbon. front cover Cleantheprinter. Check if your cards meet specifications. Recommend that you purchase cards from Dascomauthorizedreseller. If the problem persists, please contactyourDascomreseller. BlankCards Improperribbon installation Check that print ribbon is installed properly. 48 DC-2300 User Manual v1.0 Incompleteprintout?
Checkmanualsettings Checkcardsoftwaredesignlayoutmatchescarddimensions. Checkthelandscape/portraitorientationinthedriver. Checkinterfacecable If the text is printed in strange colors, use the USB cable supplied with the printer. Check secure and proper connection between printer and your computer. Tryanothercable. Checkiftheprinterisclean SeeSection2.3toclean/replacecleaningrollers. Checkifcardsareclean Takeprecautionstokeepscardsfreefromdustandcontamination. Checkribbon Checkifribbonisinstalledproperly.Checkthattheribbonisrunningsmoothly. Checkprinthead Ifastraightwhiteline(s)travelsacrossthelengthofyourcard,theprintheadmaybe dirtyordefective.Iftheproblempersistsaftercleaning,pleasecontactyourDascom reseller. 49 DC-2300 User Manual v1.0 5.3.2 ClearJammedCard Donotturnoffthepower.Theprintjobwillbelost. Donotattempttouseanytool(screwdriverorsharpobject)toremoveajammedcard. Sharp objects may damage the rollers and heating rollers. Damages caused by such actionmayvoidthewarranty Toreducethechanceofcardjamming SeeSection2.1.3tosetthepropercardthicknessdial. Usecardswiththicknessspecifiedinthespecifications. Checkthatcardsarenotbent. Before putting the cards to the card cassette, shuffle the cards by holding the outsideedgestopreventstickingcards. Totakeoutjammedcard Whencardjamoccurs,theOLEDdisplayprompts"PrinterCardJam,pressSETKey".ThePrinter willinitializetoejectthecard.Ifthecardstillcannotbeejected,powerofftheprinterandturn theknob. 5.3.3 ChangethePrintHead The print head is a heating element and directly affects print quality. A dirty or dusty environmentseriouslyaffectsitslifeandcancausedamagetotheprinthead. ConsultyourDascomresellerifprintheadreplacementisnecessary. TomeetDASCOMswarrantypolicyforprintheadreplacement,youmust:
UseDascomapprovedconsumables,includingcards,ribbonsandserviceparts. Maintainregularcleaningandmaintenanceoftheprinter. Installtheprinterinadustfreeenvironmentasdetailedinthespecifications Usegoodwellconditionedcards:clean,withoutdeteriorationcausingheaddamage. 50 DC-2300 User Manual v1.0 5.4 Technicalsupport Ifyouhavetroubleconfiguringandusingaprinter,readthismanualcarefully. Ifyoustillcan'tsolvetheproblem,youcangetdetailedinformationandhelpviatheDASCOM partnernetwork. 5.4.1 DASCOMpartnernetwork Ifyouhaveanyproblemcantbesolved,pleasecontacttheDASCOMdealer.Ifyoudontknow anyDASCOMdealer,pleasevisitWWW.DASCOM.COMtotellusyourproblems. DASCOMwillinformyouofthedetailedcontactofyourlocalDASCOMdealer.Whenyoucallthe DASCOMdealer,youmustprovidetheinformationasfollowing:
1 Theprintermodelandserialnumber. 2 Thecurrentconfigurationandoperatingsystem. 3 Adescriptionofwhathappened. 4 Adescriptionofthestepstakentoaddressthisproblem. In addition, to help answer your questions around the clock, WWW.DASCOM.COM provides a varietyofexplanationsforthedailyuseofprinters. 5.4.2 Moreinformation If additional can visit DASCOM website WWW.DASCOM.COM, and find information about the use and troubleshooting of DASCOM printersinthedriverandsupportsection. technical assistance required, you is Youcandownloadthelatestversionoffirmware,printdriverandusemanual,DASCOMprinter usageandmaintenancerelatedvideo,andFAQ(FAQ)section. 51 DC-2300 User Manual v1.0 CHAPTER6SPECIFICATION Model Printing system Function DC2300 Directthermalprinting Singlesidedprinting, edgetoedgeprinting, doublesidedprinting(Optional) Resolution 300300DPI300DPI600DPI,3001200DPI Card thickness Cardtype Card feeding capacity Card feeding system 0.25~1.25mm PVC,ABS,PET,PETGTESLINCompositematerial, 85.6mm53.98mm(ISOID1/CR80) 83.8mm51.8mm AutomaticfeedfromCardCassette:
100piecesof0.76mmthicknesscards
(Option:bigcardcassettefor200piecescards) Manualcardfeed:singlepiece Frontfeed:25piecesof0.76mmthicknesscards Rearfeed:75piecesof0.76mmthicknesscards AutomaticfeedfromCardCassette Manualfeed(singlepiece) Cardejecting Frontin,Frontout;Rearin,rearout Ribbon Printspeed Security feature User friendly operation interface ,(au tomatic card entering function) Connection YMCKORibbon(500) YMCKORibbon(350) 1/2(YMC)KORibbon(600) KRibbon(150m/roll) YMCKOKRibbon(400) Singlesided,colour(YMCKO):180200cards/hour Monochromatic(K):720900cards/hour Doublesided,colour(YMCKOK):130cards/hour RibbonencryptionRFID to handle parts,include quick change of Easy ribbon.AutomaticfeedfromCardCassette USB(1.0,1.1,2.0) Ethernet10/100BaseT USBHUB 52 DC-2300 User Manual v1.0 Duplex, magnetic stripe card, contact smart card, contactlesssmartcard,bigcardcassettefor200pieces cards,CardEditorsoftware Option Consumable:
Dascomcertifiedconsumables Automaticprintingsettingsandadjustment Cleaningsuit:
DASCOMcleaningkit;
Cleaningcard;
Cleaningrollerwithviscosity. Supported OS WindowsXP/Vista/7/8/10,32&64bitOS Powersource AC100~240V,50/60Hz Dimension
(mm) 352199209(withoutautoduplex) 400199209(withautoduplex) Weight 6.2KG Operation panel Operating environment Storage environment OLED+button StdTemperature:15 35 , StdHumidity:2065%RH Lowest/Highestoperatingtemperatureandhumidity:
0/4020%/65%RH Temperature:5 70 Humidity:2070%RH 53 AppendixIFCCSTATEMENT 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the followingtwoconditions:
i. Thisdevicemaynotcauseharmfulinterference. ii. Thisdevicemustacceptanyinterferencereceived,includinginterferencethat maycauseundesiredoperation. 2. Changes or modifications not expressly approved by the party responsible for compliancecouldvoidtheuser'sauthoritytooperatetheequipment. ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClass Bdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesigned to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with Dascom instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interferencebyoneormoreofthefollowingmeasures:
Reorientateorrelocatethereceivingantenna. Connect the equipment into an electrical outlet on a circuit different from Increasetheseparationbetweentheequipment(printer)andreceiver. thattowhichthereceiverisconnected. Consultyourdealeroranexperiencedradio/TVtechnicianforhelp. FCCRadiationExposureStatement ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforanuncontrolled environment.Thisequipmentshouldbeinstalledandoperatedwithminimumdistance20cm betweentheradiator&yourbody. 54 AppendixIIDASCOMREPRESENTATIVES GERMANY DASCOMEuropeGmbH Heuweg3 D89079Ulm Deutschland Phone:+49(0)73120750 Fax:+49(0)7312075100 www.dascom.com AMERICAS DASCOMAmericasLLC 34LakeviewCourt, Verona,VA24482 USA Phone:+1(877)4341377 Fax:+1(540)2427221 www.dascom.com FRANCE DASCOMEuropeGmbH 117AvenueVictorHugo 92100BoulogneBillancourt France Phone:+33(1)73025198 www.dascom.com SINGAPORE(ASIAPACIFIC) DASCOMAPPteLtd 2JurongEastStreet21
#0542,IMMBuilding Singapore609601 Phone:+6567608833 Fax:+6567601066 www.dascom.com UNITEDKINGDOM DASCOMGBLtd HartHouse,PriestleyRoad Basingstoke,Hampshire RG249PU,England Phone:+44(0)1256355130 Fax:+44(0)1256481400 www.dascom.com CHINA JiangmenDascomComputerPeripherals Co.,Ltd. No.399,JinxingRoad,JianghaiDistrict, JiangmenCity,GuangdongProvince, P.R.China www.dascom.com Allrightsreserved.Translations,reprintingorcopyingbyanymeansofthismanualcompleteor in part or in any different form requires our explicit approval. We reserve the right to make changes to this manual without notice. All care has been taken to ensure accuracy of informationcontainedinthismanual.However,wecannotacceptresponsibilityforanyerrorsor damagesresultingfromerrorsorinaccuraciesofinformationherein. 2021DASCOM 55
1 | Label | ID Label/Location Info | 93.33 KiB | July 04 2023 |
84.00 mm DASCOM Model: KT-200 This device complies with Part 15 of the FCC Rules. Input: DC 24V = 2.5A Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.and BA pas Rae ay 47.00m ber emmctameateterttstesstrhnby ecllpreendeeacelene tenes etal Lalvceltmbelacad bereits) Ser.Number: XXXXXXXXXXXX including interference that may cause undesired UCL No.: XX onerenond FCC ID: Z7OKT200 MAC Address: XX-XX-XX-XX-XX-XX CONFORMS TO c US ULSTD.62368-1 Manufacturer: ee Jiangmen Dascom Computer Peripherals Co.,Ltd. Intertek ee
. 5021337 No.62368-1 mmommmmmemrn FE CEH
1 | Authorization Letter form | Cover Letter(s) | 98.25 KiB | July 04 2023 |
DATE : 2023.6.19 Federal Communications Commission Authorization & Evaluation Division 7345 Oakland Mills Road Columbia, Maryland 21046 Authority to Act as Agent On our behalf, I appoint EST Technology Co., Ltd. Address: Chilingxiang, Qishantou, Santun, Houjie, Dongguan, Guangdong, China (Name of Agent company name and address) to act as our agent in the preparation of this application for equipment certification. I certify that submitted documents properly describe the device or system for which equipment certification is sought. I also certify that each unit manufactured, imported or marketed, as defined in the Federal Communications Commissions regulations will have affixed to it a label identical to that submitted for approval with this application. For instances where our authorized agent signs the application for certification on our behalf, I acknowledge that all responsibility for complying with the terms and conditions for certification, still resides with Jiangmen Dascom Computer Peripherals Co.,Ltd. Address: No.399, Jin Xing Road, Jiang Hai District, Jiangmen City Guang Dong Province Jiangmen China (Applicant Name and address)
<Signature>
Name: Yingsheng Huang Title: Manager Company: Jiangmen Dascom Computer Peripherals Co.,Ltd.
1 | Confidential Letter | Cover Letter(s) | 65.03 KiB | July 04 2023 |
DATE : 2023.6.19 Equipment Autorisation Division Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 FCC ID: Z7OKT200 Product Name: Card Printer Request for Confidentiality Pursuant to Sections 0.457 and 0.459 of the commissions rules, we hereby request that the following documents be held confidential:
(List here the documents for which you are seeking confidentiality for example ) Schematics Block diagram Operation description These materials contain trade secrets and proprietary information and are not customarily released to the public. The public disclosure of this information might be harmful to the company and provide unjustified benefits to our competitors.
<Signature>
Name: Yingsheng Huang Title: Manager Company: Jiangmen Dascom Computer Peripherals Co.,Ltd.
1 | Model declaration | Cover Letter(s) | 86.54 KiB | July 04 2023 |
Jiangmen Dascom Computer Peripherals Co.,Ltd. I, the signer, Yingsheng Huang The Model:DC-2300,DC-2350DC-240DC-250 KT-200 are the same in hardware aspect. The difference in model number serves as marketing strategy. The product have two different optional shells . But the hardware aspect and the circuit schematic and PCB diagram are the same. Item Name Card Printer Model Number: DC-2300 Additional Model: DC-2350,DC-240,DC-250,KT-200 FCC ID: Z7OKT200
<Signature>
Name: Yingsheng Huang Title: Manager Company:
Jiangmen Dascom Computer Peripherals Co.,Ltd.
1 | section 2.911(d)(5)(i) filing | Attestation Statements | 64.51 KiB | July 04 2023 |
Jiangmen Dascom Computer Peripherals Co.,Ltd. Covered Equipment Certification Attestation Letter DATE Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 USA ATTN.: Reviewing Engineer FCC ID: Z7OKT200 Jiangmen Dascom Computer Peripherals Co.,Ltd.(the applicant) certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. Note: If the equipment for which the applicant seeks authorization is produced by any of the entities identified on the current Covered List, the applicant should include an explanation on why the equipment is not covered equipment.
<Signature>
Name: Yingsheng Huang Title: Manager Company: Jiangmen Dascom Computer Peripherals Co.,Ltd.
1 | section 2.911(d)(5)(ii) filing | Attestation Statements | 62.92 KiB | July 04 2023 |
Jiangmen Dascom Computer Peripherals Co.,Ltd. Covered Equipment Certification Attestation Letter DATE Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 USA ATTN.: Reviewing Engineer FCC ID: Z7OKT200 Jiangmen Dascom Computer Peripherals Co.,Ltd. (the applicant) certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List as an entity producing covered equipment.
<Signature>
Name: Yingsheng Huang Title: Manager Company: Jiangmen Dascom Computer Peripherals Co.,Ltd.
1 | section 2.911(d)(7) filing | Attestation Statements | 155.82 KiB | July 04 2023 |
Jiangmen Dascom Computer Peripherals Co.,Ltd. U.S. Agent Designation for Service of Process -
Certification Attestation Letter DATE Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 USA ATTN.: Reviewing Engineer FCC ID: Z70KT200 FRN: 0021247895 Per section 2.911(d)(7) of the FCC rules, Jiangmen Dascom Computer Peripherals Co.,Ltd.
(the applicant) certifies that the equipment for which authorization is sought is designated to the following U.S. agent* for service of process:
Company Name: Dascom Americas Physical U.S. Company Address: 34 Lakeview Court Verona, VA, 24482 U.S.A. FCC Registration Number: 0033766486 Contact Person: Lance Clark Agent Email Address: Iclark@dascom.com The above contact person accepts the obligation for service of process. The applicant accepts to maintain an agent for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any Commission-related proceeding involving the equipment. Applicant Signed: Agent Signed (if different to Applicant):
huoug) 9 sheng on (ye Signed:
Printed name: Yingsheng Huang Printed name: Lance Clark Title: Manager Title: Director Sales & Operations Company Name: Jiangmen Dascom Computer Peripherals Co.,Ltd. Company Name:
Dascom Americas Date: 6/19/2023 Date: 6/19/2023 the applicant must designate a contact located in the United States for purposes of acting as the applicant's agent for service of process, regardless of whether the applicant is a domestic or foreign entity. An applicant located in the United States may designate itself as the agent for service of process.
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2023-07-04 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
app s | Applicant Information | |||||
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1 | Effective |
2023-07-04
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1 | Applicant's complete, legal business name |
Jiangmen Dascom Computer Peripherals Co.,Ltd.
|
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1 | FCC Registration Number (FRN) |
0021247895
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1 | Physical Address |
No 399,Jin Xing Road,Jiang Hai District
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1 |
Jiangmen City Guang Dong Province, N/A
|
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1 |
China
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app s | TCB Information | |||||
1 | TCB Application Email Address |
d******@compliancetesting.com
|
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1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
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app s | FCC ID | |||||
1 | Grantee Code |
Z7O
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1 | Equipment Product Code |
KT200
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
Y**** H********
|
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1 | Title |
Manager
|
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1 | Telephone Number |
0750-********
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1 | Fax Number |
0750-********
|
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1 |
1******@qq.com
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app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DXX - Part 15 Low Power Communication Device Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Card Printer | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
EST Technology Co., Ltd.
|
||||
1 | Name |
I**** H****
|
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1 | Telephone Number |
+86 0******** Extension:
|
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1 |
i******@gdest.cn
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 13.56000000 | 13.56000000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC