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Tally Dascom 1330 Important Safety Instructions (English) Read the following instructions thoroughly before starting up your printer. Never carry out maintenance or repair work yourself. Always contact a qualified service technician. Keep this Operators Manual in a place which is easily accessible at all times. Place the printer on a solid and even base so that it cannot fall. Never place the printer in the vicinity of inflammable gas or explosive substances. Ensure the printer is connected to a socket with the correct mains voltage. Always disconnect the printer from the mains before opening the device to perform maintenance work or remedy errors. Do not expose the printer to high temperatures, direct sunlight or dust. Keep all liquids away from the printer. Protect the printer from shock, impact and vibration. Make sure that the printer and computer are switched off before connecting the data cable. The print head will become very hot during printing; avoid contact with the print head after printing has finished. Do not perform any operation or action in any way other than those provided in this manual. When in doubt, contact your dealer or your customer support. The device and mains-socket must all times be easily accessible. I Tally Dascom 1330 Wichtige Sicherheitshinweise (German) Lesen Sie bitte diese Sicherheitshinweise durch, bevor sie den Drucker in Betrieb nehmen. Fhren Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verstndigen Sie immer einen qualifizierten Servicetechniker. Bewahren Sie diese Dokumentation an einem jederzeit zugnglichen Ort auf. Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen kann. Stellen Sie den Drucker keinesfalls in der Nhe von leicht entzndlichen Gasen oder explosiven Stoffen auf. Den Drucker nur an eine Steckdose mit der richtigen Spannung anschlieen. Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den Netzstecker an der Steckdose ziehen. Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen. Keine Flssigkeiten mit dem Drucker in Berhrung bringen. Den Drucker keinen Erschtterungen, Sten oder Vibrationen aussetzen. Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel angeschlossen wird. Der Druckkopf wird whrend des Druckens hei. Vor dem Berhren deshalb einige Zeit abkhlen lassen. Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation ab. Bei Unklarheiten wenden Sie sich bitte an Ihren Hndler oder Ihren Kundendienst. Maschinenlrminformations Verordnung 3.GPSGV, der hchste Schalldruckpegel betrgt 70 dB(A) oder weniger gem EN ISO 7779. Das Gert und die Netzsteckdose mssen jeder Zeit leicht zugnglich sein. II Tally Dascom 1330 Consignes importantes de scurit (French) Lire attentivement les instructions suivantes avant de mettre limprimante en service. Ne jamais effectuer soi-mme les travaux dentretien et de rparations. Contacter toujours un dpanneur qualifi. Placer limprimante sur un support stable de faon ce quelle ne puisse pas tomber. Ne jamais placer limprimante proximit de sources de gaz aisment inflammables ou de substances explosives. Ne connecter limprimante une prise que lorsque la tension est correcte. Pour dconnecter limprimante de lalimentation principale, mettre limprimante hors tension et toujours dbrancher le connecteur secteur de la prise murale. Ne pas exposer limprimante des tempratures leves, la lumire directe du soleil ou la poussire. Ne pas mettre limprimante en contact avec des liquides. Ne pas exposer limprimante des chocs, impacts ou vibrations. Sassurer que limprimante et lordinateur sont hors tension avant de connecter le cble de donnes. La tte dimpression est brlante pendant limpression. Cest pourquoi laissez-la refroidir quelques instants avant dy toucher. N'excutez aucune opration ni action d'une autre manire que celle indique dans ce manuel. En cas de doute, veuillez contacter votre distributeur ou service aprs-vente. Le dispositif et la prise principale doivent toujours tre accessibles facilement. III Tally Dascom 1330 Indicazioni di sicurezza importanti (Italian) Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni. Non eseguire mai da s gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di assistenza qualificato. Conservare le presenti istruzioni per luso in un luogo sempre accessibile. Collocare la stampante su una superficie stabile, per evitare che cada a terra. Non collocare la stampante in prossimit di gas facilmente infiammabili o di sostanze esplosive. Collegare la stampante a una presa di corrente con tensione adeguata. Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire sempre il connettore di rete dalla presa. Non esporre la stampante ad elevate temperature n alla luce solare diretta e alla polvere. Evitare il contatto della stampante con liquidi. Non esporre la stampante a colpi, scosse o vibrazioni. Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione dati. Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario opportuno quindi lasciarla raffreddare qualche istante. Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale. In caso di dubbio, contattare il rivenditore o dalla societ incaricata dellassistenza. Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili. IV Tally Dascom 1330 Instrucciones de seguridad importantes (Spanish) Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio. Nunca lleve a cabo trabajos de mantenimiento o reparacin Ud. mismo, sino consulte a un tcnico de servicio calificado. Guarde las presentes instrucciones de servicio en un lugar de fcil acceso en cualquier momento. Ponga la impresora sobre un base estable de manera que no pueda caer al suelo. Nunca coloque la impresora en la vecindad de gases de fcil inflamabilidad o sunstancias explosivas. Asegure conectar la impresora slo a un enchufe con un voltaje correcto. Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija de alimentacin del enchufe. No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo. No ponga la impresora en contacto con fluidos. Nunca exponga la impresora a sacudidas, choques o vibraciones. Asegrese de que la impresora y el ordenador estn apagdos antes de conectar el cable de datos. La cabeza de impresin se pone muy caliente durante la impresin. Por lo tanto, deje enfriarlo algn tiempo antes de tocarla. No permita que se realice cualquier operacin o accin de una forma diferente a lo que se seala en el manual. En caso de duda, pngase en contacto con su comerciante o con su servicio post-venta. El dispositivo y la toma de corriente deben estar ubicados de forma que sea fcil acceder a ellos. V Tally Dascom 1330
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. VI Tally Dascom 1330 Instrues Importantes sobre Segurana (Portuguese) Leia as instrues de segurana antes de usar a impressora. Consulte sempre um tcnico qualificado para executar uma reparao . Coloque a impressora sobre uma base slida e nivelada, para que ela no sofra quedas. Jamais instale a impressora nas proximidades de lugares onde haja gs inflamvel ou substncias explosivas. Assegure-se de conectar a impressora tomada eltrica com a voltagem apro-priada. Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada. No exponha a impressora a temperaturas altas ou luz solar direta. No aproxime substncias lquidas da impressora. Proteja a impressora de choques, impactos e vibraes. Desligue a impressora e o computador antes de conectar o cabo da rede. A cabea da impressora pode ficar muito quente . Portanto, espere algum tempo antes de toc-la. No faa nenhuma operao ou ao alm das recomendadas neste manual. Em caso de dvida, contate seu revendedor ou companhia de servio. A impressora e a tomada devem ser facilmente em todos os momentos acessveis. VII Tally Dascom 1330 nemli Gvenlik Talimatlar (Turkish) Ltfen, yazcy iletime geirmeden nce bu gvenlik talimatlarn btnyle dikkatle okuyun. Bakm ve tamir almalarn kesinlikle ve hibir surette kendi banza yapmayn; her zaman kalifiyebir uzman servis-teknisyenine haber verin. Yazcy, zerinden yere dmesi mmkn olmayacak sabit ve dz bir zemine yerletirin. Yazcy kesinlikle ve hibir surette kolayca yanabilecek gaz veya patlayc maddeler ieren nesnelerin yaknna koymayn. Yazc akm kablosunu sadece doru gerilime sahip bir prize takn. Yazcy ebeke andan ayrmak istediinizde, yazcy kapatn ve a-fiini her zaman prizden kartn. Yazcy ne yksek sl ne de dorudan gne na ve toza mruz kalan meknlarda bulundurun. Yazc hibir sv maddeyle temasta olmamaldr. Yazc hibir sarsntya, darbeye veya titreime mruz kalmamaldr. Veri kablosu balanmadan nce hem yazcnn hem de bilgisayarn kapalolduklarndan emin olmalsnz. Yazcnn ba basma esnasnda yksek sya ulayor. Bu yzden ltfen dokunmadan nce ksa sre soumasn bekleyin. Yazcnn iletimi ve kullanmnda bu dokmantasyondaki talimatlarn hi dna kmayn. Sorunlu grnen hususlarda ltfen imlatnza veya mteri hizmetleri servisinize bavurun. Cihaz ve elektrik prizinin her zaman kolayca eriilebilir olmas gerekir. VIII Tally Dascom 1330 TRADEMARK ACKNOWLEDGEMENTS IBM is a trademark of International Business Machines Corporation. EPSON is a trademark of Epson America Incorporated. DEC is a trademark of Digital Equipment Corporation. Centronics is a trademark of Centronics Data Computer Corporation. DOS is a trademark of Microsoft Corporation. SAP is a trademark of SAP AG. Windows, Windows 7,Windows 8, Windows 95, Windows 98, Windows NT, Windows 2000, Windows 2003/2008/2013 Server, Windows XP and Windows Vista are trademarks of Microsoft Corporation. All other product names and company names appearing in this manual are the registered trademarks or trademarks of the individual companies. IX Tally Dascom 1330 TABLE OF CONTENTS 1 UNPACKING GUIDE........................................................................................................................................2 1.1 1.2 PLACING THE PRINTER ............................................................................................................................3 PRINTER COMPONENTS...........................................................................................................................3 2 SETTING UP PRINTER....................................................................................................................................5 2.1 2.2 2.3 2.4 INSTALL RIBBON ......................................................................................................................................5 INSTALL THE SHEET FEEDER ....................................................................................................................8 CONNECTING THE INTERFACE CABLE........................................................................................................8 CONNECTING THE MAINS POWER.............................................................................................................9 3 CONTROL PANEL OPERATION...................................................................................................................10 3.1 3.2 KEYS AND LEDS ...................................................................................................................................10 STARTING UP FUNCTION......................................................................................................................... 11 4 MAINTENANCE..............................................................................................................................................12 4.1 4.2 CLEANING AND VACUUMING THE PRINTER...............................................................................................12 CLEANING THE PAPER ROLLERS.............................................................................................................12 5 TROUBLESHOOTING....................................................................................................................................13 PRINT QUALITY PROBLEMS AND SOLUTIONS ...........................................................................................13 5.1 PAPER HANDLING PROBLEMS AND SOLUTIONS........................................................................................14 5.2 5.3 OPERATING PROBLEMS AND SOLUTIONS.................................................................................................14 PRINTER FAILURES................................................................................................................................15 5.4 5.5 ERROR INDICATIONS ON LEDS...............................................................................................................15 DIAGNOSTIC FUNCTIONS .......................................................................................................................15 5.6 5.7 FIRMWARE UPDATE ...............................................................................................................................16 6 GENERAL SPECIFICATIONS .......................................................................................................................17 FCC STATEMENT.............................................................................................................................................19 DASCOM REPRESENTATIVES .......................................................................................................................20 Symbols used Important information is highlighted in this manual by two symbols. CAUTION highlights information which must be observed in order to prevent injuries to user and damage to the printer. NOTE highlights general or additional information about a specific topic. I 1 Unpacking Guide Place your packaged printer on a solid base. Make sure that the Up symbols point in the correct direction. Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging material. Check the printer for any visible transport damage and missing items. If you find any transport damage or if any accessories are missing, please contact your dealer. The following items should be included:
o Printer o Paper feed knob o Sheet feeder o Power cord o Ribbon cartridge o CD-ROM o Installation Guide Remove the packaging materials from the printer as follows:
1. Remove all the visible tapes on the front cover and the tractor. 2. Open the front cover of the printer. 3. Remove the shipping cardboard from around the print head. 4. Install the paper feed knob. bb 1.1 Placing the Printer Place the printer on a solid, flat, stable surface; ensuring that the printer is positioned in such a way that it cannot move, and that there is easy access to the control panel and paper input devices. Also ensure that there is enough space for sufficient ventilation and for the printed output. When selecting the printer location, observe the following additional instructions:
Never place the printer near to any flammable gas or explosive substances. Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a window, protect it from the sunlight with a curtain. When connecting a computer to the printer, make sure the maximum recommended cable length is not exceeded. Ensure sufficient distance between the printer and any heating devices/radiators. Avoid exposing the printer to extreme temperature or air humidity fluctuations. Avoid exposure to dusty environments. It is recommended the printer is installed in a position which reduces noise exposure to the work place during printing. The socket-outlet shall be installed near the equipment and shall be easily accessible. 1.2 Printer Components Component Function Proect the printerhead and other parts inside .And reduce noise. Adjust positioning of single sheet paper. Support the cut sheet so as to ensure the paper in and out easily. For single sheet in larger sizes. 24-pin printing mechanism Adjusts the gap between the print head and various form thickness. Shows printer status, for printer setup. Front Flap Paper Guides Sheet Feeder Paper Holder Print Head Head Gap Lever Control Panel Paper Feed Lever Two positions: = continuous forms; = single sheet paper Paper Feed Knob Manual feed or vertical positioning of paper Power Switch Ribbon Cartridge Ribbon Frame Tractors Power cord Interface Power printer ON or OFF Install ribbon in the printer. For guiding ribbon installation on print head. For feeding and adjustment of continuous forms. Connect the printer and power socket. Connects interface cable from the host. 2 Setting Up Printer 2.1 Install Ribbon 1. Switch off the printer. 2. Open the Front Flap as shown in below picture. 3. Move the Head Gap Lever forward to the most open position, labeld Ribbon. This is to make the biggest gap between the print head and the print bar. 4. Pull the Upper Friction Frame and then press down it until it is fixed on the side plates. 5. Move the Printhead to the center of Carriage Guide Shaft carefully. 6. Slant the Ribbon Cartridge a little and install the position and on the Ribbon Cartridge into the side plate of printer. Press the Ribbon Cartridge slightly and make sure it is fixed correctly. 7. Release the Ribbon Guide from the Ribbon Cartridge. Push the Ribbon Guide onto the Printhead. And then turn the ribbon knob in clockwise direction until the ribbon fabric is taut. Move the carriage left and right to make sure the ribbon fabric is taut. 8. Press the front of Upper Friction Frame and make it back to the original position. 9. Adjust the Head Gap Lever to the right scale based on different paper thickness. 10. Close the Front Flap. When the Front Flap is closed, the Front Flap can avoid dust and reduce printing noise when the printer is working. Opening the Front Flap is just for Ribbon installation and adjustment. Note on Ribbon Cartridge Removal:
1) Eject any paper loaded in the printer. 2) Turn off the printer power. 3) Set the gap lever to the most open position labeled RIBBON. 4) Open the front cover. 5) Move the carriage to the middle. Be careful not to touch the print head if printing had just been performed, as the print head may be hot. 6) Remove the blue ribbon frame from the print head. 7) Use fingers to take hold of the handle on the ribbon cartridge firmly, and pull the cartridge towards you to unlatch it. Some force may be needed to unlatch the cartridge. 8) Remove the ribbon fabric from the print head carefully without entangling it. 2.2 Install the Sheet Feeder As shown in the picture below, ensure the sheet feeder fingers fit into the slots in front of the printer. Push in the sheet feeder until its sides latch on the fixed bolts in the printer. The sheet feeder is now installed successfully. To remove the sheet feeder, use one hand to hold the printer and the other hand to pull and unlatch the sheet feeder. 2.3 Connecting the Interface Cable The 36-pin Centronics parallel and USB ports are located at the rear of the printer. IMPORTANT: Make sure the printer and the computer are switched off before connecting or disconnecting the interface cable to prevent electrical damage to the interface ports. 2.4 Connecting the Mains Power Checking the printer voltage Make sure that the device has been set according to your countrys power supply voltage. To do this, check the rating plate at the back of the printer. Contact your dealer if the setting is incorrect. Never switch on the printer if the voltage setting is incorrect; this may result in electrical damage to the printer. Make sure that the power switch A, located to the right side of the printer, is in the OFF position. Connect the power cord to the power inlet of the printer. Connect the power cord plug to a mains socket. Switch on the printer. 3 Control Panel Operation 3.1 Keys and LEDs There are 4 keys on the Control Panel, from right to left:OnlinekeyLine skipkey Top-of-form key andLoad/Ejectkey. Meanwhile, there are 4 LEDs, from right to left:
OnlineLEDNLQLEDFront outLEDPower/Paper outLED, The Control Panel is shown as below:
Instruction for each key and each LED:
LED 1Power/Paper outOn: paper loaded; Flashing: Paper out; On or Flashing: Power on;
2Online: On: on line; Off: Off line;
3NLQOn: NLQ; Off: LQ; Flashing: Ultra high speed. 4Front outOn: after printing, single sheet paper exits at the front; Off: after printing, single sheet paper exits at the rear.
Keys 1OnlineKey The printer can be set online or offline by this key. When the printer is at online status, press this key one time to switch the printer to offline status, And this Online LED is off. Press this key again to switch the printer to online status. And this Online LED is on. When the paper is not loaded or paper out, and the printer is offline. Power LED is flashing;
After the paper is loaded, the printer will be reset to online status, Power LED is on. The printer is available. If the paper is at tear-off position, press this key to eject the paper to starting print position. 2Line skipKey When the print is at Online/Offline status, paper will be fed one line forward when press this key one time. If continuous form is used, by holding down this key, the printer will initially feed a few lines and then perform a form feed. If the paper is at tear-off position, press this key to eject the paper to starting print position. 3Top-of-formKey Holding down this key, the printer will start to feed the paper backward at Micro Feed mode. Paper feed will be stopped when release this key. 4Load/EjectKey When press this key, the printer will act differently based on different paper. When the paper is loaded (Online/Offline)
When cut sheet is used, printer will eject paper from front automatically.
When continuous paper is used, printer will eject paper from rear automatically. If it is necessary, you can press this key again and again to eject paper until paper is left the print bar. When the paper is on tear-off position, printer will eject paper to starting print position. 3.2 Starting up function
Self checking When the printer is power off, hold down the Online key and POWER switch at the same time until restoration of the printhead is finished. Please load paper and then the printer will start self-checking. The printer will print the version number of the firmware first, and then print current parameter setting and test needles. After then, the printer will printer the list of character set. Continuous paper with width of 10 inches is recommended as self-checking requires whole printing width and many lines are printed. Switch printer off and unplug the power cord from the mains before doing any maintenance work. 4 Maintenance Your printer requires very little care. Occasional cleaning and replacement of the ribbon cartridge are all that is required. Cleaning is recommended approximately every 6 months or 300 hours of operation, whichever is sooner. Lubrication of the printer is not usually necessary. If the print head carriage does not move smoothly back and forth, clean the printer in the manner described in this chapter. If the problem continues, contact your dealer to determine whether lubrication may be necessary. Cleaning The housing and the cover of the printer help protect it against dust, dirt, and other contaminants. However, paper produces small particles that accumulate inside the printer. This section explains how to clean and vacuum the printer and how to clean the paper bail rollers. It is easier to clean the printer when the cover is open. 4.1 Cleaning and Vacuuming the Printer If the print head carriage does not move smoothly back and forth or paper particles have accumulated in the printer, clean the printer. To clean and vacuum the printer:
1. Remove any paper from the printer. Make sure that the power is off, and then disconnect the printer power cord. edge. 2. Using a soft vacuum brush, vacuum the exterior of the printer. Also vacuum the cut sheet 3. Use a soft, damp cloth to wipe the exterior of the printer, including the cover. A mild detergent may be used. Do not use solvents, kerosene, or abrasive cleaning materials that may damage the printer. 4. Open the cover of the printer and remove the ribbon cartridge. Using a soft vacuum brush, gently vacuum the platen, the print head carriage and shaft, and surrounding areas. You can easily slide the print head to the left or right when the power is off. Be careful not to press too hard on the flat head cable that extends from the print head carriage. 5. Re-install the ribbon cartridge. 6. Remove the single sheet feeder and clean the form tractors and the surrounding areas. 7. Re-install the single sheet feeder. 4.2 Cleaning the Paper Rollers Clean the platen and paper bail rollers occasionally or when stains or smudges appear on the paper. Use a mild detergent as appropriate. Do not use alcohol to clean the platen or the rollers. Alcohol may cause the rubber to harden. To clean the rollers and the platen:
1. Apply a small amount of water to a soft cloth. Avoid spilling liquid inside the printer. 2. Place the cloth against the platen and manually rotate the paper feed knob. 3. Repeat this procedure for each roller. 4. To dry the platen, place a dry cloth against the platen and the rollers and manually rotate the paper feed knob. 5 Troubleshooting Your printer is extremely reliable, but occasionally problems may occur. This chapter provides information on some of the common problems you may encounter and how you may solve them. If you encounter problems that you cannot resolve, contact your dealer or service partner for assistance. 5.1 Print Quality Problems and Solutions Problem Solution Make sure that the ribbon cartridge is properly installed and that the ribbon feeds smoothly. Replace the ribbon if necessary. Make sure that the print gap lever is set for the thickness of your paper. Make sure that the print gap lever is set for the thickness of your paper. Check for ribbon wear. Replace the ribbon if necessary. Check whether the tip of the print head is dirty. Clean the head with a soft cloth if necessary. The print head may need to be replaced. Make sure that the interface cable is securely connected to both the printer and computer. Make sure that the printer driver selected in your software is the same as the emulation selected on the printer. Check the length of the interface cable. (Maximum Parallel & USB: 2 meters) Try another interface cable. Make sure that the ribbon cartridge is properly installed. Make sure the gap lever is set correctly. Use the printer's vertical alignment function to check the vertical print alignment. If necessary, adjust the print alignment. Check the application top margin setting. Adjust the Top Margin setting in Page Setup menu if necessary. Change the Auto LF setting in the System Setup menu to No. Change the Auto CR setting in the System Setup menu to No. Change the Auto CR setting in the System Setup menu to Yes. Printing is too light or too dark. Smears and stains appear on the page. Printing is erratic or the wrong characters are printed. Many ? or unexpected characters are printed. The page is blank. Printing is vertically misaligned (jagged). The top margin is wrong. Lines are double spaced instead of single spaced. The printer overprints on the same line. The next print line starts where the previous line ended instead of at the left margin. 5.2 Paper Handling Problems and Solutions Problem Solution Paper cannot be loaded or fed. Paper jams while loading. Paper jams while printing. The power does not turn on. The printer is on but it will not print. Paper select lever error Make sure that the paper select lever located on the top right of the printer is set correctly. Move the lever to the front for single sheets or to the rear for continuous forms. Make sure that the paper covers the paper-out sensor. Turn off the printer and remove the jammed paper. Remove any obstructions from the paper path. Make sure that the Print Gap lever is set for the thickness of your paper. Make sure that the paper is not folded, creased, or torn. Make sure that the left and right tractors are set so that the continuous forms are stretched taut. Turn off the printer and remove the jammed paper. Remove any obstructions from the paper path. Make sure that the Print Gap lever is set for the thickness of your paper. For continuous forms, make sure that the incoming and outgoing paper stacks are correctly placed. Paper should feed straight. Make sure that the forms tractors are positioned correctly for the width of your paper and that the perforated holes of the paper fit directly over the tractor pins. Solution Check whether the mains voltage is correct. Make sure that the power cord is securely connected to both the printer and the mains power outlet. Make sure that the power outlet is functional. If not so, use other outlet. Turn the power off. Wait a minute and then turn the printer on again. If the printer still has no power, contact your dealer. Make sure that the Online indicator is lit. If you use the interface cable, make sure it is securely connected to both the printer and the computer. Make sure paper is loaded. Run the printer Status Page. If printing executes normally, the problem is caused by: the interface, the computer, incorrect printer settings, or incorrect software settings. Make sure that the printer driver selected in your software is the same as the emulation selected on the printer. If paper is loaded and the paper select lever is moved to the incorrect position, the printer turns offline, and the buzzer sounds continuously. Switch the paper select lever back to its correct position. Paper slips off the forms tractors or the perforated holes of the paper tear during printing. 5.3 Operating Problems and Solutions Problem 5.4 Printer Failures A user cannot generally resolve a problem involving defective printer hardware. Power off and on again the printer to recover any fatal error. If the problem cannot be resolved, contact your dealer or service partner. 5.5 Error Indications on LEDs Operation Status Error Description Tear Off LED Buzzer Sound Online LED EEPROM Off Printhead temperature is too low flashing Carriage initial position Raster reading trouble Front feed Sensor trouble Paper width trouble Paper jam Printhead too hot Paper path switching trouble Paper end rear Sensor trouble Off Off Off Off flashing flashing flashing Off Printhead temperature is too low flashing Paper Out LED Off Off Off Off Off Off Off Off flashing flashing On On No change No change flashing No change No change No change Off Off On Off flashing flashing flashing flashing flashing On On flashing flashing Off flashing None None continuous continuous None Once Once None continuous None None Off Carriage initial position 5.6 Diagnostic Functions The printer diagnostic functions are Self-Test page, hex-dump mode and print alignment adjustment. flashing flashing continuous Off Self-Test page: Tells you whether the printer hardware is functioning correctly. If the printer hardware is functional, any problems you are having are probably caused by incorrect printer settings, incorrect software settings, the interface, or the computer. HEX-DUMP MODE: Allows you to determine whether the computer is sending the correct commands to the printer, and whether the printer is executing the commands correctly. This function is useful to programmers or others who understand how to interpret hex dumps. PRINTING ALIGNMENT ADJUSTMENT: Allows you to check and, if necessary, correct the printers vertical line print alignment in bi-directional mode. 5.7 Firmware Update Sometimes it is necessary update the firmware to solve a problem. The latest firmware file may be obtained from your dealer or downloaded from our website www.dascom.com. Before upgrading firmware, it is strongly recommended to print the Main Menu page to keep a record of the old settings. Note: Firmware update should only be performed by an authorized service person. We disclaim any responsibility for any damage caused if it is performed by any other person. To load new firmware, proceed as follows:
1. Switch off the printer. Connect your PC to the parallel port on the printer. 2. Press and hold down 4 keys while powering on the printer. 3. Alternate flashing of L1 and L4 LEDs indicates printer is ready for firmware update. 4. Go to the DOS prompt window. Copy the firmware file (with extension .MOT) to your printer as follows:
COPY /B <filename>.mot PRN 5. When new firmware is being received, L1 and L4 will flash together, followed by L1 and L3 flashing together. Note: Do not interrupt the downloading process to prevent possible flash memory corruption. 6. When downloading is completed, the carriage returns to home position. Printer initializes normally. 6 General Specifications Print System Print Technology Print Speed Print Head Font Character Set Printable Columns Font Matrix Graphics Line Spacing Serial impact dot matrix Uni-/bi-directional logic seeking for text and graphics (software selectable) LQ 100 CPS 120 CPS 150 CPS NLQ 200 CPS 240 CPS 300 CPS DRAFT 300 CPS 360 CPS 450 CPS Pitch 10 CPI 12 CPI 15 CPI Number of pins: 24 pins/ 12x2 staggered Life: 400 million strokes/pin Pin diameter: 0.2 mm Draft, Roman, Sans Serif, Courier, Prestige, Script, OCR-B,OCR-A, ORATOR,GOTHIC,SOUVENIR Standard character set IStandard character set II IBM character set IIBM character set II OCR-A character set IOCR-A character set II OCR-B character set IOC-B character set II International Character sets:15 country (see the note) NoteUSAFranceGermanyUKDenmark ISwedenItalySpain I JapanNorwayDenmark IISpain IILatin AmericaDenmark/Norway China Characters per line (CPL) Pica (10 CPI) 82 CPL Elite(12 CPI) 98 CPL Micron(15 CPI) 123 CPL Condensed(17.1 CPI) 140 CPL Condensed Elite(20 CPI) 164 CPL Proportional changeable Character Matrix(Draft) Matrix(LQ) Pica 24*12 24*36 Elite 24*10 24*30 Half condensed 16*7 16*10 Super/Subscript 16*8 16*24 Proportional 24*n Proportional super/subscript 16*n Graphics Matrix DPI 8*480(single density) 60 8*960(double density) 120 8*960(high speed double density*) 120 8*1920(quadruple density*) 240 8*640(CRT I) 80 8*720(CRT II) 90 24*480(single density) 60 24*960(double density) 120 24*720(CRT III) 90 24*1440(triple) 180 24*2880(sextuple*) 360
(note: the asterisk marks only printing one adjacent dot ) 1/6", 1/8", n/60", n/180", n/360"
Paper type: Single plyFanfold paperLabelChequeCard and Envelope Multilayer paper Paper thickness: Maximum thickness is 1.0mm Paper size:
Paper Specifications Cut Sheet Width:55mm~297mm
(2.2~11.7) Length:55mm~305mm
(2.2~12) Fanfold Paper Width:55m~290mm
(2.2~11.4) Length:76mm~559mm
(3~22) Push tractor(Fanfold paper) Friction (Cut sheet) 8.0 IPS (inches per second) Original + 6 copy Dascom 80D-8 Ribbon cartridge/ Dascom M21-1 fabric 10 million characters (rolling Draft 10 CPI) 8M USB Less than 57dB Temperature: Operating: +0 to +45 C Stand-by: -20 to +55 C Humidity: Operating: 10 to 96%RH
(No condensation) Stand-by: 5 to 96%RH
(No condensation) 30,000 hours at 25%duty cycle 395mm(L)320mm (W)205mm (H) 15.55(L)12.60(W)8.07(H) 4.2kg Voltage rating: AC220V15% Frequency:50/60Hz Power Consumption:34W Conform to the highest level of energy efficiency of GB25956-2010,for detail power consumption information, please refer to the chapter which includes company open information in user guide Conform to HJ/T302-2006Technical Requirements of Environmental protection product for PrinterFax and Multi-function machine Conform to requirements of Pollution Controlling and Management Method of Electronic products. Parallel interface Network port WiFi Bluetooth Serial interface Feed form at optional positon Black mark location Paper Feed method Paper Feed Speed Copy Capability Ribbon Type Ribbon Life Buffer Capability Interface Noise Level Ambient Conditions MTBF Dimensions Weight Power Supply Environmental Protection Factory Optional Units FCC STATEMENT Changes or modifications not expressly approved by the responsible for compliance could void the users authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. DASCOM REPRESENTATIVES GERMANY DASCOM Europe GmbH Heuweg 3 D-89079 Ulm Deutschland Tel.: +49 (0) 731 2075 0 Fax: +49 (0) 731 2075 100 www.dascom.com UNITED KINGDOM DASCOM GB Ltd Hart House,Priestley Road, Basingstoke, Hampshire RG24 9PU, England Phone: +44 (0) 1256 481481 Fax: +44 (0) 1256 481400 www.dascom.com AMERICAS DASCOM Americas Corporation 421 W. Main Street, Waynesboro, VA 22980, USA Phone:+1 (877) 434 1377 www.dascom.com CHINA JIANGMEN DASCOM COMPUTER PERIPHERALS CO., LTD No.399, jinxing Road, Jianghai District Jiangmen, P.R. China www.dascom.com SINGAPORE (ASIA PACIFIC) DASCOM AP Pte Ltd 21 Bukit Batok Crescent
#29-81,WCEGA Tower Singapore 658065 Phone: +65 6760 8833 Fax: +65 6760 1066 www.dascom.com FRANCE DASCOM Europe GmbH 117 Avenue Victor Hugo 92100 Boulogne-Billancourt France Phone: +33 (1) 73 02 51 98 www.dascom.com All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form requires our explicit approval. We reserve the right to make changes to this manual without notice. All care has been taken to ensure accuracy of information contained in this manual. However, we cannot accept responsibility for any errors or damages resulting from errors or inaccuracies of information herein. 2014 DASCOM
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2014-08-26 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2014-08-26
|
||||
1 | Applicant's complete, legal business name |
Jiangmen Dascom Computer Peripherals Co.,Ltd.
|
||||
1 | FCC Registration Number (FRN) |
0021247903
|
||||
1 | Physical Address |
No 399,Jin Xing Road,Jiang Hai District
|
||||
1 |
Jiangmen City Guang Dong Province, N/A
|
|||||
1 |
China
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
f******@us.tuv.com
|
||||
1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
Z7O
|
||||
1 | Equipment Product Code |
TD13300
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
Y****** H******
|
||||
1 | Title |
Manager
|
||||
1 | Telephone Number |
0750-********
|
||||
1 | Fax Number |
0750-********
|
||||
1 |
1******@qq.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Dot Matrix Printer | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
EMTEK (DONGGUAN) CO.,LTD
|
||||
1 | Name |
S**** L********
|
||||
1 | Telephone Number |
86-76********
|
||||
1 | Fax Number |
86-76********
|
||||
1 |
s******@emtek.com.cn
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC