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1 | 15 VP-420 UserMan | Users Manual | 1.14 MiB | March 04 2019 |
VehiclePro 420 Operators Manual Printek LLC 3515 Lakeshore Dr. St. Joseph, MI 49085 269-925-3200 www.printek.com Printek, LLC. A Company. Part Number 7685 Rev A FCC Part 15 Class B This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This equipment complies with Canadian and FCC radiation exposure limits set forth for an uncontrolled environment. This equipment is indirect contact with the body of the user under normal operating conditions. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter. Part 15.21 Caution: Changes or modifications not expressly approved by Printek, Inc. could void the users authority to operate the equipment. Bluetooth Equipped Models:
For units equipped with a Printek, Inc. Bluetooth module, reference FCC ID: B9J-0213900444. Canadian Department of Communications Radio Interference Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference; 2) this device must accept any interference, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Maximum power output plus maximum antenna gain of the EUT is: 4.5W/m2 , Limit is 10Wm2. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. Conformment la rglementation d'Industrie Canada, le prsent metteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou infrieur) approuv pour l'metteur par Industrie Canada. Dans le but de rduire les risques de brouillage radiolectrique l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonne quivalente (p.i.r.e.) ne dpasse pas l'intensit ncessaire l'tablissement d'une communication satisfaisante. La puissance de sortie maximale plus gain d'antenne maximal du EUT est : 4.5W/m2 Limite est 10W/m2 ii www.printek.com | P: 800.368.4636 | E: info@printek.com Acknowledgments:
Printek is a registered trademark of Printek, LLC Bluetooth is a registered trademark of Bluetooth SIG, Inc. Zebra, CPCL and ZPL are registered trademarks of Zebra Technologies Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners. Read all set up and operating instructions before proceeding with operation. Do not operate in an enclosure unless properly ventilated. Do not operate near a heat source. Lesen Sie vor der Inbetriebnahme die Aufbau- und Bedienungsanleitung Betreiben Sie den Drucker nicht in einem kleinen, geschlossenen Raum, es sei denn dieser wird ordnungsgem belftet. Nehmen Sie den Drucker nicht in der Nhe einer Wrmequelle in Betrieb No user-serviceable parts inside. Refer service or repairs to a qualified service professional. Use of genuine Printek replacement parts is required to warrant proper, safe operation. Any alteration or modification of this device voids the user warranty and may make the product unsafe to operate. The print head and motors get hot during use. Wait until they cool before touching them. Make certain the printer is disconnected from AC power before removing any covers or performing any required cleaning or maintenance. Connecting this printer to an ungrounded receptacle can result in electrical shock. Never place the printer near inflammable or explosive substances. Do not operate near liquid or spill liquid into the printer at any time. Enthlt keine Teile, die vom Bediener instandgesetzt werden knnen. Bitte wenden Sie sich bei Instandsetzung oder Reparatur an qualifiziertes Kundendienstpersonal. Die Verwendung von echten Printek Ersatzteilen ist notwendig, um ordnungsgemen, sicheren Betrieb zu gewhrleisten. nderungen oder Modifikationen dieses Gerts machen die Garantie ungltig und knnen den sicheren Betrieb des Produkts gefhrden. Whrend des Druckens werden Druckerkopf und Motoren hei. Warten Sie, bis sich die Teile abgekhlt haben, bevor Sie sie berhren. Vergewissern Sie sich, dass der Drucker nicht mehr an die Stromquelle angeschlossen ist, bevor Sie Abdeckungen abnehmen oder das Gert reinigen bzw. warten. Schlieen Sie diesen Drucker nicht an eine ungeerdete Steckdose an; dies kann zum Elektroschock fhren. Setzen Sie den Drucker niemals in die Nhe von feuer- oder explosionsgefhrlichen Stoffen. Betreiben Sie den Drucker nicht in der Nhe von Flssigkeiten und lassen Sie keine Flssigkeiten in den Drucker gelangen. Specifications are subject to change without notice. iii www.printek.com | P: 800.368.4636 | E: info@printek.com TABLE OF CONTENTS Introduction .................................................................................................................................................................... 2 Printer Features ............................................................................................................................................................. 3 Quick Start Instructions .................................................................................................................................................. 4 A. Paper Load ........................................................................................................................................................ 4 B. Cable Installation ............................................................................................................................................... 5 C. Printer Installation .............................................................................................................................................. 6 D. Status Indications Patterns & Meanings ......................................................................................................... 7 E. Performing a Printer Self-Test ........................................................................................................................... 7 Integrating the Printer into your Business Applications Step by Step Creating a Link from Host to Printer................ 8 Print Drivers ............................................................................................................................................................... 8 A. Windows Laptop/Desktop .................................................................................................................................. 8 I. II. USB ............................................................................................................................................................. 8 Bluetooth ...................................................................................................................................................... 8 B. Android Tablets and Smartphones .................................................................................................................... 8 I. Bluetooth ...................................................................................................................................................... 8 C. Apple Tablets and Smartphones ....................................................................................................................... 9 D. Windows Tablets and Smartphones .................................................................................................................. 9 Bluetooth ............................................................................................................................................................... 9 Configuration ............................................................................................................................................................... 10 A. Connectivity Parameters ................................................................................................................................. 11 B. Image Parameters ........................................................................................................................................... 13 C. Device Config .................................................................................................................................................. 14 D. Fonts ............................................................................................................................................................... 16 E. Graphics .......................................................................................................................................................... 17 F. Update Printer Firmware, Upload Files to Printer Memory .............................................................................. 18 G. Reset Printer Configuration to Factory Defaults (Safe Mode) ......................................................................... 19 Media ........................................................................................................................................................................... 19 A. Standard Media ............................................................................................................................................... 19 B. Black Mark Media Position .............................................................................................................................. 19 Maintenance and Troubleshooting ............................................................................................................................... 20 A. Cleaning .......................................................................................................................................................... 20 B. Troubleshooting ............................................................................................................................................... 20 I. Error Conditions ......................................................................................................................................... 20 II. Other Problems .......................................................................................................................................... 21 C. Obtaining Service ............................................................................................................................................ 22 APPENDIX ................................................................................................................................................................... 23 A. Appendix A VehiclePro 420 Printer Specifications ....................................................................................... 23 Glossary of Terms ....................................................................................................................................................... 24 Index ............................................................................................................................................................................ 26 1 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com Introduction Thank you for purchasing a Printek VehiclePro 420 Model Series mobile thermal printer. Each printer is shipped with a Quick Start Guide, and one roll of receipt paper. The VehiclePro series offers a variety of configurations to suit any printing environment. The 420 Model prints on receipt paper supplied in roll form up to 4.125 inches wide and includes black mark sensing capabilities on the printed side of the media. Standard interface is USB. All models also support an optional internal Bluetooth interface. Complete specifications may be found in Appendix A VehiclePro 420 Printer Specifications. Please visit www.printek.com to download latest printer drivers and manuals. The remainder of this manual focuses on preparing the printer for initial use and tasks that will be encountered during everyday use. Maintenance and Troubleshooting describes how to maintain the printer for optimal performance and has information on how to diagnose any problems that may occur. Printek recommends using genuine Printek supplied media and accessories. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 2 Printer Features Power Button Status Indicators Paper Feed Button Paper Door Release Tear Bars Your VehiclePro 420 features:
Easy-to-read control face and simple drop-in paper loading Quickly prints a wide variety of tickets, and receipts IP54 rated for water and dust resistance Extensive fonts, character sets, barcodes, and graphic capabilities Compatible with Windows, WindowsMobile, Android Emulations that allow the printer to be a drop-in replacement for nearly any mobile printer For detailed specifications reference Appendix A VehiclePro 420 Printer Specifications. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 3 Quick Start Instructions A. Paper Load Push paper door release, pull out drawer, drop in paper roll and route through door as shown. Printouts can be torn off in either direction. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 4 B. Cable Installation Printek provides a single 9-pin D-connector that plugs into the back of the VP420 printer. This connection provides for both data communication and power to the printer. The cable has a USB-A connection to plug into the host. The cable has two unterminated power wires coming out of the connector. The positive cable is marked with red. The Red labeled wire in the power cable may be connected to a 9-32 VDC source and the Black wire is to be connected to vehicle ground. The printers power input is internally fused, but may be connected to a fused circuit that is capable of providing at least 5A. Data/Power Connector Pin Assignments Pin Description 1 USB Ground 2 D-
3 D+
4 USB +5V 5 Power Ground 6 USB Shield*
7 NC 8 Power (9-32 VDC) 9 NC 5 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com C. Printer Installation To complete the installation, secure the data/power cable connector to the back of the printer, insert the printer into the dash/console. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 6 D. Status Indications Patterns & Meanings E. Performing a Printer Self-Test To print configuration page and conduct printer self-test, with power on, double click the paper feed button. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 7 Integrating the Printer into your Business Applications Step by Step Creating a Link from Host to Printer Print Drivers Printer drivers can be downloaded from our web site; https://www.printek.com/windows-desktop/
Select theVP420 /DPV541 driver. This driver will work for both 32 and 64 bit operating systems. The drivers are downloaded as .zip files. Unzip the file into a folder. For best results do not unzip the files to your desktop. Run the DriverSetup.exe program to install the Windows driver. A. Windows Laptop/Desktop I. USB a) When connected through the USB cable the driver will recognize the printer and assign the proper port during driver installation. II. Bluetooth a) Using the Bluetooth Manager on your PC, the printer discover name will be VP-
XXXxxxxx (XXXxxxxx is the serial number of the printer). b) The default passkey is 0000 (4 zeros). c) The Bluetooth Manager will assign a virtual com port number to the connection. Make note of the COM port number d) You will need to use this COM port number when installing the Windows printer driver. e) Use the Manual installation option and select the COM port number assigned by the Bluetooth manager. B. Android Tablets and Smartphones I. Bluetooth 8 a) Using the Bluetooth Manager on your Android device, scan for available Bluetooth devices. b) The printer discover name will be VP- XXXxxxxx (XXXxxxxx is the serial number of the printer). c) The default passkey is 0000 (four zeros). NOTE: The device will pair to the printer but does not connect until a print job is sent to the printer. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com C. Apple Tablets and Smartphones This feature and/or specific directions for use were not available as of this printing. D. Windows Tablets and Smartphones Bluetooth 9 a) Using the Bluetooth Manager on your PC, the printer discover name will be VP-
XXXxxxxx (XXXxxxxx is the serial number of the printer). b) The default passkey is 0000(four zeros). c) The Bluetooth Manager will assign a virtual com port number to the connection. Use this COM port number in application when printing to the printer. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com Configuration Configuration of the VP420 printer is done through a built-in web page. This allows you to configure the printer from any device that has a browser and is compatible with your VP420 communication capabilities. 1. Turn the printer ON. 2. Connect a USB cable between the printer and a PC. 3. To access the VP420 web page, push the Power button twice rapidly. This will put the printer into Configuration mode. 4. When the printer is in Configuration mode the POWER and FAULT LEDs will flash together. a. Open browser on your PC and type 169.254.200.1 into the address bar of the browser and hit Enter - A login box should appear:
10 b. Type 0000 and hit Enter- you should now be at the home page for VP420 Configuration. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 5. The main configuration screen of the VP420:
This is an overview of the printer configuration. To return the printer to normal operating mode, double-click the Power button. The POWER LED will be returned to a solid light. At the top of the Main Page are selections to access the sub-menus. A. Connectivity Parameters This page allows you to setup the connection to your printer. Depending on the optional interface installed, you will see Bluetooth Config. In the detailed descriptions, an asterisk (*) indicates the factory default value. Bluetooth Config:
www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 11 Paired Mode:
Possible values: UnPaired, Paired*
This feature allows Bluetooth pairing to occur between the printer and the connecting device whenever Pairing is required by either device. Pairing requires that the PIN on the printer and the connecting device exactly match each other. Discoverability:
Possible Values: Off, On*
This feature is used to set whether the printer may be discovered by other Bluetooth devices. It should only be set to Off after the printer has been discovered and paired with a host computer. PIN:
Possible Values: 0000*, Up to 16 Numeric Characters. Note that this feature is only available if Pairing Mode is set to Paired. The PIN value must exactly match the PIN value set in the Bluetooth manager on the host computer. Connection:
Possible Values: Printer*, Personal Area Network This feature selects the role of the printers interface in the Bluetooth network. In Printer mode, the printer behaves as a regular Bluetooth device. In Personal Area Network mode, the printer behaves similar to a Wi-Fi access point. The Power LED will flash off every two seconds while in this mode. After pairing with the printer, the host Bluetooth icon will appear different, indicating that an access point is present. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 12 Some hosts require an extra connect step after pairing. After connecting, the printer will issue an IP address to the host and the host can communicate to the printer as if it were a Wi-Fi printer. The printers address to the host is always 169.254.200.1. In the host devices browser (if equipped) this address may be entered in the address bar to access the printer web page. B. Image Config This page allows you to make selections about the image to be printed. Current Emulation:
Possible Values: ESCPOS*, PRINTEK, ZPL, CPCL, AUTOIMAGE, PDF, POSTSCRIPT, IMAGE The VP420 printer is capable of using several different emulation modes. This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 13 the printer. The printer will only respond to commands valid for the currently selected emulation. For more information, please refer to the Integrators Guide. Besides the popular printer languages to choose from, the following selections allow the VP420 to print many other file formats directly, without the need for a driver. AUTOIMAGE selected when mixed PDF and POSTSCRIPT images are sent to the printer. The printer will determine which type of file has been sent. This can increase printer response time. PDF When in this mode the printer will directly print Portable Document Files (PDF). POSTSCRIPT When in this mode the printer will directly print Postscript formatted files (.ps). You can also use a generic Postscript driver to print when in this mode. IMAGE selected if just image files are being sent to the printer. When in this mode the printer will directly print the following file types: .png, .jpg, .bmp, .pbm, .svg, .tiff Default Font:
The VP420 has the ability to use True Type Fonts. All True Type Fonts loaded into printer memory are listed here. When using emulations that do not specify the font for each line of text, select the font you would like to use as the default font. All print jobs will use the default font unless a command is sent to the printer to use another font. Chars Per Inch and Default Text Line Spacing:
NOTE: These settings only function in Printek Emulation This determines how large the characters are and how many characters will print in a one inch space. The higher the number, the greater the number of lines per vertical inch of print. C. Device Config This page allows you to set certain hardware parameters on the printer. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 14 Units Select between inches or millimeters. If you change units, do so before entering other settings. Max Paper Speed Possible values: 1.0 to 5.0 ips, Default = 5.0 When using labels or heavy paper stock, you may need to decrease the paper speed to prevent paper jams. Mark Seeking Possible values: Off*, Front. Set the value when using regular or label media with black alignment. Depending on the value selected here you may or may not see some of the sensor threshold settings listed below. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 15 NOTE: Before adjusting black mark gap thresholds set the Mark Width to match the width of the black mark or label gap on your media. Paper Sensor Threshold When using paper with a black on the front adjust this setting to insure the paper stops at the black mark. Normal value is between 70-90 %. Backup Distance Before Printing Used with Mark Seek. User defined. This is the distance the printer will pull in the paper before starting to print. Stop Distance after Mark Use with Mark Seeking. User defined. This is the distance the printer will advance the paper after the mark is detected. Left Margin Setting this value will tell the printer how far from the left edge of the paper to start the print job. Contrast Possible values 0 10. Default value is 5 The lower the value the lighter the print. The higher the value the darker the print. Power Sleep Possible values: Disabled*, 10, 30, 60, 120, 180 minutes. Set this value to have the printer power off after a specified tie of inactivity. Paper Energy Values This is a locked value. These are preset configurations for different thermal paper grades. Higher numbers will produce darker printing. D. Fonts www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 16 Upload Font File Truetype Fonts (.ttf, .otf, .ttc and .bdf) can be uploaded here. Languages like ZPL and CPCL can use the fonts by referring to them by their Font Family Name. Printek emulation uses the Index value when selecting a font. Font Aliases Languages like ZPL and CPCL can use an uploaded Font Alias Table so legacy jobs can have their font names mapped to other uploaded fonts. Contact Printek Technical Support at (800) 368-4636 for more information. E. Graphics This menu will allow you to load a graphics file into printer memory for use in creating your output. For instance, logos can be stored for recall and use by your host program (see Integrators Guide for more details). Upload File www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 17 Select the graphics file to load into printer memory. Acceptable graphics formats are .jpeg, .pbm, .pcx, .bmp, .png and .svg. Set Width Select the width you want to use to display your logo: full width, half width, or small width. Set index Depending on the Index value used, you can automatically print the graphics file as a header (prints at the beginning of the print job), footer (prints at the end of a print job) or use the graphics print command to print anywhere on your receipt or label. See Integrators Guide for more information on graphics commands. When selecting header, the graphics file will automatically print the logo at the beginning of each print job. When selecting footer, the graphics file will automatically print the logo at the end of each print job. You must set each of these values before selecting Upload Logo or the default values will be associated with your image. Current Logo Mapping Once uploaded into the printer memory, your image and settings will be displayed here. F. Update Printer Firmware, Upload Files to Printer Memory Printer Application Updates, OEM information and Manuals and more can be uploaded here. Contact Printek Technical Support at (800) 368-4636 for more information. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 18 G. Reset Printer Configuration to Factory Defaults (Safe Mode) Printer settings can be restored to factory configurations. Media A. Standard Media Printek offers a variety of media types. See Appendix D for detailed descriptions and ordering information. You may also visit our website, or contact your PrintekMobile sales representative for a complete and up to date description of our consumables and accessory products. B. Black Mark Media Position For automatic ticket printing, the black mark should be positioned as shown in the figure below. The black mark MUST be on the front of the paper. When using Mark Sensing mode, VehiclePro printers will automatically position the output for tear-off and printing following a Form Feed command or by pressing the Paper Feed button. For non-automatic paper positioning, refer to the FP-541 Integrators Manual for sensing and positioning commands. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 19 Maintenance and Troubleshooting A. Cleaning In normal environments, the printer should be cleaned after printing a few rolls of paper or if there are voids in the printout. For optimum performance and life, you should clean the Print Head and Platen Roller whenever you load new paper. To clean the printer areas as described below, use a Thermal Head Cleaning Pen available from Printek, or you may use cotton swabs moistened with isopropyl alcohol. Turn the printer off. Open the Paper Door and remove the paper. Using a Thermal Head Cleaning Pen, clean the surface indicated on the Print Head. Caution: Do not use sharp objects to clean the print head. This may damage the printer and require service. Such damage is not covered under warranty. Clean the Black Mark Sensor below the print head. Clean the Platen Roller. Turn the platen roller with your finger to clean the entire surface. You may also experience a buildup of paper dust in the printer. This may be removed using a can of compressed air or by vacuuming. To clean the exterior of the printer, turn the printer off and use a soft cloth moistened with a mild detergent. B. Troubleshooting When encountering problems, the cause may be the printer or may sometimes be due to other problems with your system. Please review the following tables to solve common problems you may encounter with your printer. You may also visit www.printek.com for additional FAQs that may assist you. If you are still unable to solve your problem, please contact the company where you purchased your printer since they are most familiar with your systems. If they are unable to help you, you may contact Printek Technical Support at (800) 368-4636. I. Error Conditions Whenever the printer detects an error condition the Error Indicator will either flash or stay on. In some cases the audible alarm will also sound. Please refer to the following table for a list of what causes these conditions and how they may be corrected. Error Indicator Possible Cause Solution www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 20 Flashes Red Paper Out Flashes Green/Amber, Without Alarm Paper door not fully closed. Flashes Green, Without Alarm, No Printout Communications error. II. Other Problems Problem Poor print quality. Possible Cause Print head dirty. Paper not feeding. Paper not feeding reliably or print is compressed vertically Print Garbled. Printer will not print. Poor quality or old paper. Obstruction in paper path or paper improperly installed. Poor quality paper. Paper Door not fully closed. Poor quality paper. Heavy or thick forms. Specialty paper with slick finish. Paper Door not fully closed. Improper Serial Interface configuration. Paper Door not fully closed. Paper not loaded correctly. Improper interface configuration. Cannot print via optional interface. Interface not configured correctly. Install paper and press the Paper Feed Button to clear the error. Make sure the door is fully closed by opening the door and closing it again until the door clicks closed. Check the platen roller for damage. Verify communications settings in the Interface Menu. Printer must be turned off to clear error. Solution Clean print head as described in Maintenance and Troubleshooting. Verify paper from approved source. Try new roll of paper. Check paper path and reinstall paper. Verify paper from approved source. Verify door is closed. Verify paper from approved source. Lower the Max Paper Speed in Format Menu. Verify door is closed. Verify printer and host settings match. Verify door is closed. Check paper path and reinstall paper. Verify printer and host settings match. Print a self-test to verify printer settings and to verify printer is functioning properly. Print a self-test to verify printer settings. Make sure the interface is selected and make sure printer and host set ups match. 21 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com C. Obtaining Service If service is required for your printer, please contact the company where you purchased your printer. If they are unable to assist you, contact Printek Customer Service at (800) 368-4636. If you wish to return your printer to Printek for service, please contact Printek Customer Service at (800) 368-4636 to obtain a Return Authorization Number. Units returned without a Return Authorization will not be accepted. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 22 APPENDIX A. Appendix A VehiclePro 420 Printer Specifications Printing Specifications Printing Method: Direct thermal. Printing Resolution: 203 dpi (8 dots per mm). Printing Speed: Up to 4 ips Printing Width: Up to 4.1 inches (10.4 cm). Paper Width: 4.125 inches (10.8 cm). Fonts/Characters/Bar Codes Fonts: A wide range of font types and sizes, from ~6 cpi to 34 cpi depending on emulation chosen, plus scaling. Bar Codes: Code 39, Code 128, Intiv 2 of 5, EAN08 & 13, PDF-17 and UPC, depending on emulation chosen. Downloadable graphics, logos. Accepts any .ttf font for download. Connectivity Standard: RS232, USB (optional cable required) Wireless Options:
Printer Setup Program provides convenient configuration via a Windows Interface from any computer, tablet PC, or smartphone. Emulations: Emulates many popular printer brands and languages including:
CPCL, ZPL and ESCPOS Print Media Paper Type: Direct Thermal Roll. Roll Size: Maximum roll diameter 1.75
(4.3 cm), roll widths from 2.9 to 4.125
(7.4 to 10.5 cm) Roll Capacity: Approx. 65 (19.8 m). or approx. 130 6 long receipts (with 2.4 mil thick media). max. Core Size: 0.75 Recommended (19 mm). Power Management 9-32 VDC in-vehicle power. Auto ON/OFF with vehicle power. Physical Specifications Fits standard console, 3 high panel with a 5 depth. Weight: 44.8 ounces with face panel. Environmental Specifications Operating Temp: -4 to 122F (-20 to 50C). Storage Temp: -4 to 140F (-20 to 60C). Humidity: 10% to 90% RH (non-
condensing). Rated IP54 per IEC 529 Bluetooth Bluetooth 4.0 Including:
Protocols: L2CAP, RFCOMM, SDP Profiles: GAP, SDAP, SPP Software Drivers and Utilities: Drivers for WIN 7, WIN 10. Compatible with Windows Mobile, Android Operator Controls and Indicators LED indicator for general status. Button for paper feed. Latch for paper compartment door. All located conveniently on front face. Memory Capacity 215MB Flash, 512MB DRAM. Standard memory supports large and graphic intensive print jobs. Durability and Reliability Case is all metal, consistent with heavy duty Police/Fire/Rescue equipment. MTBF: >13 million print lines (Approx. 3,500 paper rolls) Regulatory Approvals CE mark, UL listed AC adapters, E-
mark Warranty Two-year printer warranty on the entire printer- case and print head included. Optional extended warranty available, ask your sales rep for details. Options and Accessories Media in case quantities. 23 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com Glossary of Terms 802.11 Wireless networking communication standards created by IEEE. baud rate The rate at which characters are transmitted over a serial interface. This is also often referred to as bits per second. Bluetooth A definition for short range radio frequency communications. client Any node on a network that requests services from another node (server). character pitch The horizontal spacing of characters. Measured in cpi. cpi default DHCP dpi font Characters per inch. Value or configuration assumed when the printer is powered on or reset. Dynamic Host Configuration Protocol. A method used to centrally control the assignment of IP addresses on a network. Dots per inch. Generally used to refer to graphics density or resolution. A group of characters of a given shape or style. interface The connection between the printer and the host computer. IP LAN LED lpi Internet Protocol. A specification for packets, or datagrams, of data and an addressing method to allow the exchange of data with another system. Must be combined with another protocol such as TCP to create a complete connection with the other system. Local Area Network. Light emitting diode. Lines per inch. margin An area along any edge of a form where data may not be printed. Peer-to-Peer A network consisting of only stations (no access point or central server). Same as Ad-Hoc. Initialization of various operating features of the printer to the value or state assumed when the printer is powered on. Any node on a network that provides services to another node (client). Transmission Control Protocol. A specification that controls the connection between systems on a network. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com reset server TCP 24 top of form The vertical position where the first line is printed on the paper. Also the position the paper is advanced to when a form feed (FF) character is received from the host or the Form Feed button is pressed on the printer's control panel. USB WAN WEP Universal Serial Bus. Wide Area Network. Refers to connections that allow one LAN to communicate with another LAN(s). Wired Equivalent Privacy. A security protocol for wireless LANs designed to provide data security similar to a wired LAN. WLAN Wireless Local Area Network. A LAN made up of wireless nodes. www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 25 Index 802.11, 27 Accessories, 26 Add Enterprise Network, 15 Add Personal Network, 15 Address Method, 13 Ad-Hoc, 27 Android, 3, 8 Apple, 9 Authentication, 27 AUTOIMAGE, 16 Available Networks, 14 Backup Distance Before Printing, 18 battery, 11 Baud Rate, 27 Black Mark, 2, 22 Bluetooth, ii, 2, 8, 11, 12, 26, 27 Canadian Department of Communications Radio Interference Statement, ii Character Pitch, 27 Cleaning, 23 Client, 27 Configuration, 10, 27 Connectivity Parameters, 11 Contrast, 18 CPCL, iii, 16, 26 cpi, 26, 27 Current Emulation, 16 Current Logo Mapping, 20 Current Printer Config, 13 Default, 27 Default Font, 16 Default Text Line Spacing, 17 Device Config, 17 DHCP, 27 Discoverablity, 12 dpi, 26, 27 Drivers, 8 Drivers, 26 ESCPOS, 16 FCC Part 15 Class B, ii Features, 3, 28 Font Aliases, 19 Fonts, 19 Form, 28 Format Menu, 24 Gap Paper Sensor Threshold, 18 GateWay, 13 Graphics, 19 IMAGE, 16 Image Parameters, 15 Infrastructure, 27 Installation: Cable, 5; Printer, 6 Interface, 2, 24, 27 IP Address, 13 IP45, 3 IPL, 16 LAN, 28 LED, 26, 28 Left Margin, 18 lpi, 28 Maintenance, 2, 23 Margin, 28 Mark Seeking, 18 Max Paper Speed, 18, 24 Media, 22, 26 Memory, 26 Obtaining Service, 25 Paired Mode, 12 Paper: Loading, 3, 4 Paper Energy Values, 18 Passkey, 8, 9 PDF, 16 Peer-to-Peer, 28 PIN, 12 POSTSCRIPT, 16 Power Management, 26 Quick Start Instructions, 4 Rear Paper Sensor Threshold, 18 Reset, 28 Role Policy, 12 RS-232, 26 Self-Test, 7, 24 Server, 28 Set Date, 14 Set index, 20 Set Width, 20 Specifications, iii, 2, 3, 26; Environmental, 26;
Physical, 26 SSID, 28 Status Indications, 7 Stop Distance after Mark, 18 SubNetMask, 13 TCP, 28 Troubleshooting, 2, 23 Units, 18 Upload Digital Certificate, 15 Upload File, 20 Upload Font File, 19 USB, 8, 28; Cable, 2, 26 WAN, 28 Warranty, 26 web page, 10 WEP, 28 Windows, 3, 8, 9, 26 WindowsMobile, 3, 26 WLAN, 28 ZPL, 16 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: info@printek.com 26
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2019-04-03 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2019-04-03
|
||||
1 | Applicant's complete, legal business name |
Jiangmen Dascom Computer Peripherals Co.,Ltd.
|
||||
1 | FCC Registration Number (FRN) |
0021247903
|
||||
1 | Physical Address |
No 399,Jin Xing Road,Jiang Hai District
|
||||
1 |
Jiangmen City Guang Dong Province, N/A
|
|||||
1 |
China
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
j******@eurofins.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
Z7O
|
||||
1 | Equipment Product Code |
DPV541
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
Y******** H********
|
||||
1 | Title |
Manager
|
||||
1 | Telephone Number |
0750-********
|
||||
1 | Fax Number |
0750-********
|
||||
1 |
1******@qq.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | In-Vehicle Receipt Printer | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power listed is conducted. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Attestation of Global Compliance (Shenzhen) Co., L
|
||||
1 | Name |
D******** L******
|
||||
1 | Telephone Number |
+86-7********
|
||||
1 |
d******@agc-cert.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2402.00000000 | 2480.00000000 | 0.0038000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC